ARCTIS
1194-7 GA
Electronic Freezer No Frost
Operating Instructions
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Contents
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Appliance Packaging Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Disposal of old Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Remove transport packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Installation Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Your freezer needs air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Reversing the door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Prior to Initial Start–Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Electrical Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Plug socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Description of the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
View of the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Operating and indicator panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Starting up and temperature regulation . . . . . . . . . . . . . . . . . . . . . .13
Ice pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Freezing and storing frozen food . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Storage Goods Symbol/Freezing Calendar . . . . . . . . . . . . . . . . . . . . .15
Preparation of Ice Cubes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Defrosting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
The freezer defrosts automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Cleaning and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Magnetic door seal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Switching off the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Energy Saving Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
What to do if ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Correcting Malfunctions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Service & Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Help us to Help You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Guarantee Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Noises during Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Regulations, Standards, Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Technical terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
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Important Safety Instructions
These warnings are provided in the interests of your safety. Ensure
you fully understand them before installing or using the appliance.
Your safety is of paramount importance. If you are unsure about the
meaning of these warnings contact the Customer Care Department
for assistance.
Intended use
• The freezer is intended for use in the home. It is suitable for the
freezing and storing frozen food, as well as for making ice. If the
appliance is used for purposes other than those intended or used
incorrectly, no liability can be accepted by the manufacturer for any
damage that may be caused.
• Alterations or changes to the freezer are not permitted for reasons
of safety.
• If you use the freezer in a commercial application or for purposes
other than the freezing or frozen storage of foods, the manufacturer
accepts no liability for any damages which may occur.
Prior to initial start–up
• Ensure that the appliance does not stand on the electrical supply
cable. Important: if the supply cable is damaged, it must be replaced
by a cable available from the manufacturer or your local Service
Force Centre.
• Check the appliance for transport damage. Under no circumstance
should a damaged appliance be plugged in. In the event of damage,
please contact your supplier.
Refrigerant
The refrigerant isobutane (R600a) is contained within the refrigerant
circuit of the appliance, a natural gas with a high level of environmen-
tal compatibility, which is nevertheless flammable.
• During transportation and installation of the appliance, be certain
that none of the components of the refrigerant circuit become dam-
aged.
• If the refrigerant circuit should become damaged:
– avoid open flames and sources of ignition;
– thoroughly ventilate the room in which the appliance is situated.
Safety of children
• Packaging (e.g. wraps, polystyrene) can be dangerous for children.
There is a risk of suffocation! Keep packaging material away from
children!
• Please make old appliances unusable prior to disposal. Pull out the
mains plug, cut off the mains cable, break or remove spring or bolt
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catches, if fitted. By doing this you ensure that children cannot lock
themselves in the appliance when playing (there is risk of suffoca-
tion!) or get themselves into other dangerous situations.
• Often children cannot recognise the hazards present in household
appliances. It is therefore important that you ensure adequate super-
vision and never let children play with the appliance!
Daily Operation
• Containers with flammable gases or liquids can leak at low tempera-
tures. There is a risk of an explosion! Do not store any containers
with flammable materials such as spray cans, fire extinguisher refill
cartridges etc in the appliance.
• Bottles and cans must not be placed in the freezer. They can burst
when the contents freeze, high carbonate content drinks can even
explode! Never store lemonade, juices, beer, wine, sparkling wine etc.
in the freezer. Exception: high alcohol content spirits can be stored
in the freezer.
• Do not put ice creams or ice cubes in the mouth immediately after
removal from the freezer. Very cold ice can freeze to the lips or
tongue and cause injury.
• Do not touch frozen food with wet hands. Your hands could freeze
to the food.
• Do not operate any electrical appliances in the freezer (e.g. electric
ice cream makers, mixers etc.).
• Placing frozen goods on the top of the appliance can lead to the
accumulation of condensation in the cavity of the storag etray
through contact with the cold. Electronic components are housed
within this cavity. If condensation should drip onto these compo-
nents, the appliance could be damaged by a short circuit. For this
reason do not place frozen goods on top of the appliance.
• Before cleaning the appliance, always switch off the appliance and
unplug it, or pull the house fuse or switch off the circuit breaker.
• When unplugging always pull the plug from the mains socket, do not
pull on the cable.
In case of malfunction
• If a malfunction occurs on the appliance, please look first in the
"What to do if ..." section of these instructions. If the information
given there does not help, please do not perform any further repairs
yourself.
• Under no circumstance should you attempt to repair the appliance
yourself. Repairs carried out by inexperienced persons may cause
injury or serious malfunctioning. Contact your local AEG Service
Force Centre.
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Disposal
Appliance Packaging Information
All materials are environmentally sound! They can be disposed of or
burned at an incinerating plant without danger.
About the materials: The plastics can be recycled and are identified as
follows:
>PE< for polyethylene, e.g. the outer covering and the bags in the
interior.
>PS< for polystyrene foam, e.g. the pads, which are all free of chloro-
fluorocarbon.
The carton parts are made from recycled paper and should be disposed
of at a waste-paper recycling collection location.
Disposal of old Appliances
For environmental reasons, refrigeration appliances must be disposed
of properly. This applies to your old appliance, and - at the end of its
service life - for your new appliance as well.
Warning! Before disposing of old appliances make them inoperable.
Remove plug from mains, sever the power cable, remove or destroy
any snap or latch closures. This ensures that playing children do not
lock themselves inside the appliance (danger of suffocation!) or place
themselves into other life-endangering situations.
Disposal:
• The appliance may not be disposed of with domestic waste or bulky
refuse.
• The refrigerant circuit, especially the heat exchanger at the back of
the appliance, must not be damaged.
• Information concerning collection schedules or locations can be
obtained from your local Council or Environmental Health Office.
Remove transport packaging
The appliance and the interior fittings are protected for transport.
Pull off the adhesive tape on the left and right side of the door.
☞
You can remove any remnants of adhesive using white spirit.
Remove all adhesive tape and packing pieces from the interior of the
appliance.
☞
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Installation
Installation Location
The appliance should be set up in a well ventilated, dry room.
Energy use and efficient performance of the appliance is affected by
the ambient temperature.
The appliance should therefore
– not be exposed to direct sunlight;
– not be installed next to radiators, cookers or other sources of heat;
– only be installed at a location whose ambient temperature
corresponds to the climate classification, for which the appliance is
designed.
The climate classification can be found on the serial plate, which is
located at the left on the inside of the appliance.
The following table shows which ambient temperature is correct for
each climate classification:
Climate classification
for an ambient temperature of
SN
N
+10 to +32 °C
+16 to +32 °C
+18 to +38 °C
+18 to +43 °C
ST
T
If the refrigeration appliance is installed next to another refrigerator
or freezer a clearance of 5 cm at the sides is required, in order to pre-
vent the formation of condensation on the outside of the appliance.
Your freezer needs air
For correct operation this appliance must be located in a dry atmos-
phere, away from heat sources, e.g. cookers, radiators, boilers and
direct sunlight.
You should also ensure that air can circulate freely around the back
and the top of the cabinet. There should be 100mm (4”) between the
top of the cabinet and any overhanging kitchen furniture.
Alternatively allow 50mm (2”) between the top of the cabinet and any
overhanging kitchen furniture and a gap of 25mm (1”) on either side
of the appliance.
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Do not obstruct the space underneath. The back of the cabinet may be
placed close to the wall but must not touch it. DO NOT install in places
with restricted ventilation.
Adjust the level of the appliance by screwing out the adjustable foot,
or feet, at the bottom of the cabinet using your fingers.
If your refrigerator is installed under
200 cm2
a continuous worktop, an air outlet
2
opening of at least 200 cm and a
ventilation grille matching the work-
top design should be installed at the
rear of the worktop.
The cut surfaces of the worktop
should be varnished to avoid swelling
due to penetration of moisture.
Reversing the door
The side at which the door opens can be changed from the right side
(as supplied) to the left side, if the installation site requires.
Warning! When changing the side at which the door opens, the appli-
ance must not be connected to the mains. Remove plug from the
mains beforehand.
Tilt the appliance slightly towards the
rear and prop it securely.
Unscrew the door hinge screws (K)
and remove the hinge pin bracket (1).
Open the door a little way and take it
out downwards.
☞
☞
☞
1
K
A
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Unscrew the upper pin (A) and screw
it into place on the opposite side.
Fit the door into the upper pin (A)
and close it.
Screw the hinge pin bracket (1)
securely into place on the opposite
side using the screws (K).
☞
☞
☞
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A
A
Unscrew the handle. Refit it on the
opposite side after having pushed in
the plugs with a punch. Cover the
holes left open with the plugs con-
tained in the documentation pack.
☞
Prior to Initial Start–Up
Please clean the appliance interior and all accessories prior to initial
start-up (see section: “Cleaning and Care”).
☞
Remove the ice pack from the appliance.
Only put the ice pack to freeze in the top drawer after the optimal
storage temperature of –18 °C has been reached.
☞
☞
Re-freeze thawed ice packs in the same way, e. g. after cleaning the
appliance.
☞
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Electrical Connection
Any electrical work required to install this appliance should be carried
out by a qualified electrician or competent person.
WARNING – THIS APPLIANCE MUST BE EARTHED
The manufacturer declines any liability should these safety mea-
sures not be observed.
Before switching on, make sure the electricity supply voltage is the
same as that indicated on the appliance rating plate. The rating plate is
inside, on the left.
The appliance is supplied with a 13 amp plug fitted. In the event of
having to change the fuse in the plug supplied, a 13 amp ASTA
GREEN & YELLOW
approved (BS 1362) fuse must be used.
13 AMP. FUSE
Important
The wires in the mains lead are coloured in
accordance with the following code:
Green and Yellow: Earth
Blue:
Brown:
Neutral
Live
BROWN
BLUE
As the colours of the wires in the mains lead
CORD CLAMP
of this appliance may not correspond with the coloured markings iden-
tifying the terminals in your plug, proceed as follows:
1.The wire coloured green and yellow must be connected to the termi-
nal marked with the letter “E” or by the earth symbol or coloured
green and yellow.
2.The wire coloured blue must be connected to the terminal “N” or
coloured black.
3.The wire coloured brown must be connected to the terminal marked
“L” or coloured red.
4.Upon completion there must be no cut, or stray strands of wire pre-
sent and the cord clamp must be secure over the outer sheath.
Warning! A cut-off plug inserted into a 13 amp socket is a serious
safety (shock) hazard. Ensure that the cut-off plug is disposed of safe-
ly.
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Plug socket
The plug socket necessary for connection of your appliance to the
electricity supply should be positioned so that it is possible to pull out
the appliance plug.
If your appliance is installed under a continuous worktop, the plug
socket should be provided as shown.
Alternatively a concealed spur socket
fitted with a 13 A fuse may be fitted.
If the socket is not accessible once
130
the appliance is built in, the electrical
installation must include suitable
means of isolating the appliance from
300
the mains (e.g. fuse, cut-out, current
trip or similar with a minimum con-
tact separation of 3 mm).
A
Description of the Appliance
View of the appliance
1 Drawer for storage
°C
-16
-24
-22
-18
-20
2 Drawer for storage
3 Drawer for storage
4 Drawer for storage and
freezing fresh food
5 Control panel
Your appliance is frost free, which means there is no need to manually
defrost your appliance as this will be carried out automatically.
The freezer has stops to prevent the drawers from falling out when
fully extended.
To remove the drawers (e.g. for cleaning purposes), pull them out as far
as the stops, lift and extract.
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Operating and indicator panel
°C
FROSTMATIC
-16
-24
-22
-18
-20
➀ ➁
➂ ➃
1 Pilot light (green)
2 Temperature control knob and ON/OFF switch
3 Fast freeze (FROSTMATIC) light (amber)
4 Fast freeze (FROSTMATIC) button
The temperature control knob (2), which incorporates the appliance’s
ON/OFF switch.
The green pilot light (1), which comes on when the appliance is acti-
vated by turning the thermostat knob (2) beyond the “-16°C” position.
In this switch position, the refrigerating unit automatically operates by
system control.
The temperature control knob (2), is used for continuously variable
setting of the most energy saving storage temperature for your frozen
food.
The optimum storage conditons occur at -18°C.
The FROSTMATIC button (4) with its amber pilot light (3). The amber
pilot light comes on when the switch (4) has been operated. The
refrigerating unit then operates continuously.
Important note: if you operate the FROSTMATIC button or adjust the
temperature control knob, your appliance’s refrigeration motor may
not start immediately, but does after some time. This does not mean
that your appliance has a fault.
After adjusting the temperature, leave the appliance to set the tem-
perature and allow 24 hours for the temperature to stablise before
making further changes.
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Starting up and temperature regulation
Turn the temperature control knob (2) in the direction of “-16°C”.
The green light (1) and the amber light (3) come on and the refrigera-
tion motor starts up and runs continuously.
☞
The appliance electronics switch off the FROSTMATIC function after 5
hours. The amber light (3) goes out.
During normal operation:
Operate FROSTMATIC by depressing the FROSTMATIC button (4) for
more than one second.
☞
The amber pilot light (3) comes on and the refrigerator motor runs
continuously.
After 3-4 hours you should reset the FROSTMATIC button (4); the
amber light (3) goes out.
☞
If the FROSTMATIC function is not ended manually, the appliance elec-
tronics switch off the FROSTMATIC function after 48 hours. The amber
light (3) goes out.
The temperature control knob (2) can be used to set the required stor-
age temperature, -18°C or colder.
Setting „ “ means:
•
Off.
Setting “-16°C” means:
highest, warmest internal temperature
Setting “-24°C” means:
lowest, coldest internal temperature
Recommended control knob setting:
“-18°C”.
Ice pack
There is an ice pack in one drawer of the freezer.
Refer to the section “Prior to Initial Start–Up” concerning freezing of
the ice pack.
In the event of a power failure or malfunction, the ice pack will
lengthen the amount of time it takes for the frozen food to defrost by
several hours.
The ice pack can only fulfil this task optimally if it is placed in the
uppermost drawer, at the front, above the frozen food.
You can use the ice pack for cooling cold bags.
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Freezing and storing frozen food
You can use your freezer for freezing fresh food yourself.
Important!
• The temperature in the freezer compartment must be –18°C or cold-
er before freezing food.
• Please observe the freezing capacity given on the rating plate. The
freezing capacity is the maximum quantity of fresh food that can be
frozen within a period of 24 hours. If you wish to freeze food several
days in a row, please observe a maximum capacity of only 2/3 to 3/4
of that on the rating plate. The quality of the food is best preserved
when it is frozen right through to the core as quickly as possible.
• To obtain the best performance from this appliance, we suggest that
all of the internal baskets are used.
• Allow warm food to cool down before freezing. The warmth will
cause increased ice formation and increase the power consumption.
• Please note the maximum storage times specified by the manufac-
turer.
• Thawed foods which have not been processed further (cooked into
meals) may not under any circumstances be frozen a second time.
• Containers with flammable gases or liquids can leak at low tempera-
tures. There is a risk of an explosion! Do not store any containers
with flammable materials such as spray cans, fire extinguisher refill
cartridges etc in the freezer.
• Bottles and cans must not be placed in the freezer. They can burst
when the contents freeze, high carbonate content drinks can even
explode! Never store lemonade, juices, beer, wine, sparkling wine etc.
in the freezer.
• To ensure the correct functioning of the appliance, no foodstuffs
should be stored directly against the cold air outlet.
Press the FROSTMATIC button for freezing of fresh food. The amber
light illuminates.
☞
To utilise the maximum rated freezing capacity, switch on the fast
freeze switch 24 hours before freezing is due to start (the amber light
illuminates). For smaller amounts the fast freeze switch should be
switched on 4 - 6 hours in advance.
All foods must be packed air tight prior to freezing, so that they do
not dry out or lose their flavour, and so that no flavour contamination
of other frozen goods occurs.
☞
Because freezing is faster with frost free technology, once food is
defrosted, it retains all of its original texture, vitamins and taste.
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Caution! Do not touch frozen food with wet hands. Your hands could
stick to the food and cause skin abrasions.
Place the packed food in the drawers. Place food to be frozen in the
bottom drawer (4) of the freezer as this is the coldest part.
Unfrozen food must not touch items already frozen, otherwise the
frozen food could begin to defrost. Freezer drawers (1), (2) and (3)
should only be used for storage of frozen food so that the bottom
drawer can be used for a further freezing operation.
Place frozen foods in the drawers sorted by type, as far as possible.
Once the required storage temperate has been reached, press the
FROSTMATIC button again. The yellow light goes out.
☞
☞
Tips:
• The following are suited for the packaging of frozen goods:
– freezer bags and polyethylene wraps;
– special cans for frozen goods;
– extra–thick aluminium foil.
• The following are suitable for sealing bags and wrap: plastic clips,
rubber bands or tape.
• Smooth the air out of the bag before sealing; air makes it easier for
the frozen food to dry out.
• Make flat packages, because these freeze more quickly.
• Do not fill cans for frozen goods to the brim with liquid or
paste–like goods, because liquids expand during freezing.
Storage Goods Symbols/Freezing Calendar
• The symbols on the drawers show
different types of frozen goods.
• The numbers indicate storage times
in months for the appropriate types
of frozen goods. Whether the upper or lower value of the indicated
storage time is valid depends on the quality of the foods and pre-
treating before freezing. The lower value applies to foods with high
fat content.
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Preparation of Ice Cubes
Fill the ice cube tray 3/4 full with cold water, place it in the freezer
compartment and leave to freeze.
☞
To loosen the frozen cubes, either bend the ice cube tray or hold it
under running water for a few seconds.
☞
Important! Never try to free an ice tray that is frozen to the freezer
compartment using pointed or sharp edged objects. Use the ice scraper
supplied.
Defrosting
The freezer defrosts automatically
Your appliance has been designed to be frost free. This means there is
no need to manually defrost your appliance as this will be carried out
automatically.
The water from the thawing frost evaporates by itself.
Cleaning and Care
For hygienic reasons the appliance interior, including interior acces-
sories, should be cleaned regularly.
Warning!
• The appliance may not be connected to the mains during cleaning.
Danger of electrical shock! Before cleaning switch the appliance off
and remove the plug from the mains, or disconnect from the power
supply.
• Never clean the appliance with a steam cleaner. Moisture could
accumulate in electrical components, danger of electrical shock! Hot
vapours can lead to the damage of plastic parts.
• The appliance must be dry before it is placed back into service.
Important!
• Ethereal oils and organic solvents can attack plastic parts, e.g.
– lemon juice or the juice from orange peel;
– butyric acid;
– cleansers which contain acetic acid.
Do not allow such substances to come into contact with appliance
parts.
• Do not use any abrasive cleansers.
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Remove frozen food from the freezer. Wrap frozen food in several lay-
ers of newspaper. Store it in a cool place, well covered.
Switch the appliance off and remove the plug from the mains, or
switch off or turn out the circuit breaker or fuse.
Clean the appliance and the interior accessories with a cloth and luke-
warm water.
After cleaning wipe with fresh water and rub dry.
☞
☞
☞
☞
Accumulation of dust at the condenser increases energy consumption.
For this reason carefully clean the condenser at the back of the appli-
ance once a year with a soft brush or a vacuum cleaner.
After everything is dry, switch to fast freeze. After running the appli-
ance for two or three hours, it is ready again for storing frozen food.
Once the frozen food has been placed in the freezer, return the fast
freeze button to the off position.
☞
Magnetic door seal
After opening and closing the door of your freezer whilst it is in oper-
ation, you will not immediately be able to open the door again
because a vacuum will have developed inside, keeping the door closed
until the pressures inside and outside the door have equalised. After a
few minutes you can easily reopen the door.
Switching off the appliance
To switch off the appliance, turn the temperature regulator to
position "0".
☞
If the appliance is not going to be used for an extended period:
Remove all deep-frozen packages as well as ice-trays.
Switch off the appliance by turning the temperature regulator to posi-
tion "0".
☞
☞
Remove the mains plug or switch off or disconnect the electricity sup-
ply.
☞
Clean thoroughly (see section: “Cleaning and Care”).
Leave the door open to avoid the build up of odours.
☞
☞
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Energy Saving Tips
• Do not install the appliance near cookers, radiators or other sources
of warmth. High ambient temperatures cause longer, more frequent
operation of the compressor.
• Ensure sufficient air circulation and exhaust at the appliance base
and at the back wall of the appliance. Never cover air vent openings.
• Do not place warm foods into the appliance. Allow warm foods to
cool first.
• Only leave door open as long as necessary.
• Do not set temperature any colder than necessary.
• Put frozen food in the fridge to defrost. The cold in the frozen food
will then be used to cool the fridge.
• Always keep the heat emitting condenser, the metal grille on the rear
wall of your appliance clean.
What to do if ...
Correcting Malfunctions
Spare parts:
The following spare parts can be ordered from your local AEG Service
Force Centre. You can fit these yourself without any special skill or
training, e.g.:
– freezer drawers,
– door handle
A malfunction may be caused by only a minor fault that you can recti-
fy yourself using the following instructions. Do not perform any other
work on the appliance if the following information does not provide
assistance in your specific case.
Please check whether the pilot lights come on, the refrigerating unit
operates, and the internal temperature is being maintained. Do not
perform any other work on the appliance if the following information
does not provide assistance in your specific case.
Warning! Repairs to refrigerators/freezers may only be performed by
competent service engineers. Improper repairs can give rise to signifi-
cant hazards for the user. If your appliance needs repairing, please
contact your specialist dealer or your local Service Force Centre.
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If the freezer system has stopped working and the freezer is full, the
reserve in the cold accumulator and in the deep frozen food itself will
give the food a hold over time of about 14 hours.
Symptom
Possible Cause
Remedy
Appliance is not switched
on.
Mains plug is not plugged
in or is loose.
Switch on the appliance.
Insert mains plug.
Appliance does not work,
no pilot light is illuminat-
ed.
Fuse has blown or is
defective
Check fuse, replace if nec-
essary.
Electrical malfunctions are
to be corrected by an elec-
trician.
Socket is defective.
Green light does not light
up, yellow light lights up
when the FROSTMATIC
function is activated.
Please inform your local
Service Force Centre.
Green light faulty.
Yellow light does not light
up, when the FROSTMATIC
function is activated,
appliance is on.
Please inform your local
Service Force Centre.
Yellow light faulty.
Turn the temperature reg-
ulator to a warmer setting
temporaily.
Temperature is set too
cold.
Appliance cools too much.
Temperature is not proper- Please look in the “Initial
ly adjusted.
Start Up” section.
Only open the door as long
as necessary. Press the
FROSTMATIC button.
Door was open for an
extended period.
A large quantity of warm
food placed in the appli-
ance within the last 24
hours.
The freezer temperature is
not sufficient.
Press the FROSTMATIC but-
ton.
Please look in the
“Installation Location”
section.
The appliance is near a
heat source.
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Symptom
Possible Cause
Remedy
Carefully warm the leaking
sections of the door seal
with a hair dryer (on a
cool setting). At the same
time shape the warmed
door seal by hand so that
it sits correctly.
Heavy build up of frost,
possibly also on the door (possibly after reversing
seal.
Door seal is not air tight
the door).
Appliance is not level.
Readjust the feet.
Unusual noises.
The appliance is touching Move the appliance
the wall or other objects. slightly.
The compressor does not
start immediately after
This is normal, no error has The compressor starts after
changing the temperature occurred.
setting.
a period of time.
Important: regularly check on an inner thermometer to ensure that
the storage temperature is being maintained.
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Service & Spare Parts
In the event of your appliance requiring service, or if you wish to pur-
chase spare parts, contact your local AEG Service Force Centre by tele-
phoning:
08705 929 929
Your call will be automatically routed to the Service Centre covering
your post code area.
For the address of your local Service Force Centre and further informa-
tion about Service Force, please visit the website at
In guarantee customers should ensure that the above checks have been
made as the engineer will make a charge if the fault is not a mechani-
cal or electrical breakdown.
Please note that proof of purchase is required for in-guarantee service
calls.
Help us to Help You
Please determine your type of enquiry before writing or telephoning.
When you contact us we need to know:
1.
2.
3.
4.
5.
Your name, address and post code.
Your telephone number.
Clear and concise details of the fault.
The model number and serial number (see rating plate).
Date of purchase.
Customer Care
For general enquiries concerning your AEG appliance and for further
information on AEG products, please contact our Customer Care
Customer Care Department
AEG Domestic Appliances
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 350350 ( )
*
( ) calls to this number may be recorded for training purposes.
*
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Guarantee Conditions
Standard guarantee conditions
We, AEG, undertake that if within 12 months of the date of purchase
this AEG appliance or any part thereof is proved to be defective by
reason only of faulty workmanship or materials, we will, at our option
repair or replace the same FREE OF CHARGE for labour, materials or
carriage on condition that:
• The appliance has been correctly installed and used only on the elec-
tricity supply stated on the rating plate.
• The appliance has been used for normal domestic purposes only, and
in accordance with the manufactuer's instructions.
• The appliance has not been serviced, maintained repaired, taken
apart or tampered with by any person not authoried by us.
• All service work under this guarantee must be undertaken by an AEG
Service Force Centre.
• Any appliance or defective part replaced shall become the Company's
property.
• This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday.
Visits may be available outside these hours in which case a premium
will be charged.
Exclusions
This guarantee does not cover:
• Damage or calls resulting from transportation, improper use or
neglect, the replacement of any light bulbs or removable parts of
glass or plastic.
• Costs incurred for calls to put right an appliance which is improperly
installed or calls to appliances outside the United Kingdom.
• Appliances found to be in use within a commercial environment, plus
those which are subject to rental agreements.
• Products of AEG manufacture which are not marketed by AEG.
European Guarantee
If you should move to another country within Europe then your guar-
antee moves with you to your new home subject to the following
qualifications:
• The guarantee starts from the date you first purchased your product.
• The guarantee is for the same period and to the same extent for
labour and parts as exists in the new country of use for this brand or
range of products.
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• This guarantee relates to you and cannot be transferred to another
user.
• Your new home is within European Community (EC) or European Free
Trade Area.
• The product is installed and used in accordance with our instructions
and is only used domestically, i.e. a normal household.
• The product is installed taking in account regulations in your new
country.
Before you move please contact your nearest Customer Care centre,
listed below, to give them details of your new home. They will then
ensure that the local Service Organisation is aware of your move and
able to look after you and your appliance.
France
Germany
Italy
Sweden
UK
Senlis
Nürnberg
Pordenone +39 (0) 0434 39 4700
Stockholm +46 (0) 8 672 53 60
Slough
+33 (0) 3 44 62 29 29
+49 (0) 800 234 7378
+44 (0) 1753 219899
Noises during Operation
The following noises are characteristic of refrigeration appliances:
• Clicks
Whenever the compressor switches on or off, a click can
be heard.
• Humming As soon as the compressor is in operation, you can hear
it humming.
• Bubbling/ When refrigerant flows into thin tubes, you can hear
Splashing bubbling or splashing noises. Even after the compressor
has been switched off, this noise can be heard for a
short time.
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Regulations, Standards, Guidelines
This appliance was designed for household use and was manufactured
in accordance with the appropriate standards. The necessary measures
in accordance with appliance safety legislation regulations (GSG), acci-
dent prevention regulations for refrigeration appliances (VBG 20) and
the regulations of the German Society of Electrical Engineers (VDE)
were observed in the manufacture of this appliance.
The refrigerant circuit has been checked for leaks.
This appliance is in accordance with the following EU guidelines:
– 73/23/EWG dated 19 February 1973 - low voltage guidelines.
– 89/336/EWG dated 3 May 1989 (including guideline change
notice 92/31/EWG) - EMV guideline
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Technical terminology
• Refrigerant
Liquids that can be used to a generate a cooling
effect are known as refrigerants. They have a rela-
tively low boiling-point, indeed so low, that the
warmth from the food stored in the fridge or freezer
can cause the refrigerant to boil and vaporise.
Closed circulation system that contains the refriger-
ant. The refrigerant circuit comprises primarily of an
evaporator, a compressor, a condenser and pipe
work.
• Refrigerant
Circuit
The refrigerant is evaporated in the evaporator.
Similar to all other liquids, refrigerant requires heat
to evaporate. This heat is removed from the interior
of the appliance, as a result the interior is cooled.
The evaporator is therefore located inside the appli-
ance or placed in foam immediately behind the
inner wall and thus not visible.
• Evaporator
The compressor looks like a small drum. It is driven
by a built-in electric motor and is mounted on the
base of the appliance at the rear. The task of the
compressor is to draw in vaporised refrigerant from
the evaporator, to compress it, and to pass it on to
the condenser.
• Compressor
• Condenser
The condenser normally has the form of a grid. The
refrigerant compressed in the compressor is liquefied
in the condenser. During this process, heat is
released to the surrounding air at the surface of the
condenser. The condenser is mounted on the base of
the appliance.
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AEG Hausgeräte GmbH
Postfach 1036
D-90327 Nürnberg
© Copyright by AEG
02-0402
2222 696-81
Subject to change without notice
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