EdgeStar Air Conditioner AP10002BL User Manual

Portable Air Conditioner  
Owner’s Manual  
AP10002BL  
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Table of Contents  
IMPORTANT SAFETY INFORMATION.................................................................I  
INTRODUCTION ...................................................................................................1  
PARTS IDENTIFICATION.....................................................................................2  
FRONT VIEW........................................................................................................2  
BACK VIEW..........................................................................................................2  
PARTS INCLUDED ...............................................................................................3  
PREPARATIONS FOR INSTALLING THE WINDOW KIT...................................3  
WINDOW KIT INSTALLATION INSTRUCTIONS.................................................4  
INSTALLATION OF THE EXHAUST HOSE.........................................................6  
NOTES ABOUT THE EXHAUST HOSE .......................................................................7  
INSTALLATION OF THE DRAIN HOSE...............................................................8  
DRAINING THE UNIT............................................................................................9  
INSTALLING THE FILTER..................................................................................10  
OPERATING INSTRUCTIONS............................................................................11  
CONTROL PANEL OVERVIEW ..............................................................................11  
DIRECTIONAL LOUVERS......................................................................................12  
REMOTE CONTROL OVERVIEW ...........................................................................12  
REPLACING THE BATTERIES ................................................................................13  
ENERGY SAVING GUIDE...................................................................................14  
MAINTENANCE ..................................................................................................15  
CLEANING THE UNIT ...........................................................................................15  
CLEANING THE PRE-FILTER .................................................................................15  
PREPARATION FOR STORAGE .............................................................................16  
TROUBLESHOOTING ........................................................................................17  
SPECIFICATIONS...............................................................................................20  
EDGESTAR LIMITED WARRANTY ...................................................................21  
Edgestar Portable Air Conditioner  
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Introduction  
Thank you for purchasing this EdgeStar portable air conditioner. We are glad you  
chose us. We believe that your purchase of this product opens a relationship  
between you and EdgeStar. We will provide the customer support needed to  
nurture that relationship.  
This manual contains important information regarding the proper installation, use  
and maintenance of your portable air conditioner. Following this manual will  
ensure that your product will work at its peak performance and efficiency.  
Please save the original product packaging in case you need to safely transport  
your portable air conditioner.  
For Your Records:  
Please write down the model number and serial number  
below for future reference. Both numbers are located on the  
ratings label on the back of your unit and are needed to  
obtain warranty service. You may also want to staple your  
receipt to this manual as it is the proof of your purchase, and  
is also needed for service under your warranty.  
Model Number:  
Serial Number:  
Date of Purchase:  
To better serve you, please do the following before contacting customer service:  
If you received a damaged product, immediately contact the dealer that  
sold you the product.  
Read and follow this instruction manual carefully to help you install, use  
and maintain your portable air conditioner.  
Read the troubleshooting section of this manual as it will help you  
diagnose and solve common issues.  
Visit us on the web at http://www.edgestar.com to register your  
product, download product guides, additional troubleshooting resources  
and up-to-date information.  
If you need warranty service, our friendly customer service  
representatives are available via email at [email protected] or by  
telephone at 1 (866) 319-5473.  
1
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Parts Identification  
Parts Key:  
1. Control Panel  
2. Handle  
3. Remote Control Holder  
4. Air Vent  
5. Louvers (Vertical & Horizontal)  
6. Castors (4)  
7. Air Inlet  
8. Filter Grill  
9. Air Outlet  
Front View  
1
2
3
4
5
10. Power Cord Hook  
11. Power Cord  
6
Back View  
8
9
7
10  
11  
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Parts Included  
Suggested Tools- Phillips Screw Driver (Medium sized), Tape Measure/Ruler, Scissors,  
Saw (In the event that your window panel needs to be cut down in size for installation).  
Preparations for installing the window kit  
NOTE: You may need to  
contact your electrician if  
your room’s circuit is not able  
to power your unit.  
You must vent your portable air conditioner when running in it  
cooling mode. Your unit includes a window exhaust kit that can be  
used to vent the unit out a window.  
Before you begin, make sure you have all the parts necessary for  
installation.  
If you have multiple windows, choose one that is near an electrical  
outlet that will be able to provide sufficient power to your unit. See  
the power requirements listed on the product label printed on the  
side, or on the back of your portable air conditioner.  
3
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Your window kit can be installed on a horizontal or vertical sliding  
window as shown in the pictures below.  
Please follow the installation instructions carefully to avoid personal  
injury or damage.  
Window Kit Installation Instructions  
Cut the foam seal B to the proper  
length and attach it to the  
windowsill.  
1
2
Attach the window exhaust  
adapter C to the window panel  
inside opening.  
Attach the protective screen to the  
outside of the window exhaust  
adapter with two screws.  
3
4
Install the rain deflector to the  
outside of the window panel. Line  
up the holes on the rain deflector  
and the window panel. Use 4  
bolts, 4 washers, 4 split-ring  
washers and 4 nuts to attach the  
rain deflector onto window panel.  
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Attach the window panel to the  
window panel  
3
If the inner width of the window is  
less than 28” (718 mm) wide:  
a)  
1) Remove the adjustment panel  
from the window panel, and cut  
the window panel to the same  
width as the panel.  
2) Open the window sash and  
place the window panel on the  
windowsill.  
3) Secure the window panel to the  
windowsill.  
If the inner width of the window is  
between 28” (718mm) and 36.5”  
(927mm) inclusive:  
b)  
1) Open the window sash and  
place the adjustable window panel  
on the windowsill.  
2) Slide the adjustment panel to fit  
the window frame width.  
3) Secure the panel to the  
windowsill with four large wood  
screws and four slider brackets.  
If the inner width of the window is  
between 36.5” (927mm) and 64”  
(1625mm) inclusive:  
c)  
1) Open the window wash and  
place the extra window panel  
provided on the windowsill.  
2) Slide the adjustment panel to fit  
the window frame width.  
3) Secure the window panel to the  
windowsill with four large wood  
screws and four slider brackets.  
5
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Cut the foam seal B to the proper  
length and attach it to the window  
panel.  
4
5
Close the window sash securely  
against the window panel.  
Cut the foam seal A to an  
appropriate length between the  
top of the inner window sash and  
outer window sash.  
6
7
Attach the bracket with a screw.  
Installation of the Exhaust Hose  
Attach the window exhaust  
adapter B and C to the exhaust  
hose. Extend both ends of the  
exhaust hose and insert them into  
the window exhaust adapter A  
and B and turn them until they  
stop. Make sure they are securely  
attached.  
1
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Attach the window exhaust  
adapter A to the unit. Insert the  
two projections on the window  
exhaust adapter A into the two  
holes on the unit and firmly attach  
them to each other by sliding the  
adapter down until it clicks. To  
remove please make sure to push  
down on the two projections and  
lift up.  
2
Attach the hose. Insert  
the window exhaust  
adapter B to the window  
exhaust adapter C in the  
window panel and turn it  
to lock it in place.  
3
Your portable air conditioner is designed to exhaust condensate  
water that is collected from the air. This water, in either gaseous or  
droplet form, will be expelled out the exhaust port of the unit.  
Please take this into account when deciding how to vent it.  
Notes about the Exhaust  
hose  
1. The exhaust hose supplied with the portable air conditioner can  
be extended up to 48 inches; however for maximum efficiency, use  
the shortest length possible.  
2. Try to prevent any kinks or bends in the exhaust hose. Kinks or  
bends may trap exhaust air which can radiate heat into the room or  
potentially cause the portable air conditioner to overheat and shut  
itself off.  
3. The exhaust hose supplied with the portable air conditioner has  
been specifically designed for this air conditioner. Do not lengthen  
the hose by adding additional hoses or attachments or replace it  
with any other hose.  
7
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Do not lengthen the  
exhaust hose by adding  
additional hoses or  
attachments.  
Warning: Longer hoses are not recommended.  
Installation of the Drain Hose  
Note: Drainage hose must be installed before using this unit to as  
not doing so can occur in a block in the drain and prevent the unit  
from functioning normally.  
Remove the drain cap from drain  
port.  
1
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Attach the drain hose clamp to the  
back panel of the air conditioner  
near the drain port with the screw.  
2
Attach one end of the drain hose  
to the drain port with the clip  
provided.  
3
Insert the rubber plug into the  
other end of the drain hose and  
secure clip provided.  
4
Draining the Unit  
When the portable air conditioner is in cooling mode, or dehumidify  
mode, it will remove moisture from the air. The condensed water  
from the air will be collected in an internal reservoir and will be  
evaporated and exhausted out of the exhaust hose. However, in  
very humid conditions, the internal reservoir may fill completely.  
This causes the air conditioner to turn off to avoid overflowing the  
internal reservoir. When water tank is full a buzzer will sound eight  
times and on the LED window will display error code “H8”.  
Direct drainage  
1. Remove the rubber drain plug from the drain port.  
2. Connect a drain hose to the drain port.  
The portable air conditioner will now drain through the drain hose.  
Please note that this unit has no drain pump; all water will drain  
with gravity only, i.e., only “downhill.”  
9
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Installing the Filter  
Your portable air conditioner ships with a pre-filter. It is  
recommended you replace the filter every two to three months, or  
as needed. It is necessary to clean the pre-filter periodically. Follow  
the steps below to install the carbon filter:  
1. Shut off the unit if it is on. In the rear of the unit pull the air filter  
grill from the side.  
2. Place the carbon filter between the grille and the pre-filter.  
3. Close the grille.  
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Operating Instructions  
Control Panel Overview  
On/Off Button  
“+” / “-“ Button  
Press the button once to manually turn the unit on.  
Press once more to turn the unit off.  
In COOL mode, press “-“once, the set temperature will  
decrease by 1° degree Fahrenheit. Continue to press  
to get to desired temperature. Press “+” to increase,  
follow same instructions as above.  
Mode Button  
Press MODE button repeatedly to cycle between  
modes: Cooling, Dry, and Fan Only mode. Each  
press the MODE button will light up a different light on  
control panel. Remember that the exhaust hose and  
window kit must be installed when the unit is in Cool or  
Dry Mode. It is unnecessary to have them connected  
if you are on Fan Only mode.  
Fan Speed  
Water Full  
When the unit is running in Cool or Fan mode, press  
the Fan speed button to select the fan speed desired.  
There are four fan speeds, High, Middle, Low, and  
Auto.  
When Cool or Dry is running condensation will drain to  
the water reservoir. When the water tank is full a  
buzzer will sound eight times indicating to empty. An  
error code “H8” will also display on LED screen.  
Please follow instructions on how to drain on page 9.  
Louver Direction This unit has 4-Way directional louvers. Use the louver  
guides to direct air where cooling or fan is needed  
most. Hold the louver and adjust the air flow direction  
as show in diagram on following page.  
11  
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Directional Louvers  
Remote Control Overview  
The remote control is used to operate all of your portable air  
conditioners functions. Use the remote control to change modes,  
fan speed, timer, and temperature settings and sleep mode.  
NOTES: Be careful not  
drop the remote  
control. Do not place  
the remote control in a  
location exposed to  
direct sunlight.  
Mode  
Timer  
Sleep  
Swing- (not available on this unit)  
Timer  
Button  
Function  
Power  
Powers the unit on or off.  
Mode  
Changes between cool, dehumidify and fan modes.  
Sets the fan speed between high, medium, or low.  
Speed  
Timer  
Sleep  
Up  
Used to enable the timer.  
Used to enable the sleep mode.  
Increases the set temperature or the time when the  
Timer is enabled.  
Decreases the set temperature or time when the  
Timer is enabled.  
Down  
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Installing the batteries  
CAUTION: Use only AAA  
batteries. Remove the batteries  
if the remote control will not be  
used for one month or longer.  
Do not attempt to recharge  
batteries not designed to be  
recharged. All batteries should  
be replaced at the same time.  
Do not mix old and new  
A A A  
A
A A  
AAA  
AAA  
1) Remove the cover on the back of the remote control.  
2) Insert the batteries with the (+) and (-) ends pointing in the  
correct direction.  
batteries. Do not dispose of  
batteries in a fire as they may  
explode.  
3) Install the cover on the remote.  
Cooling Mode:  
Cooling mode cools and dehumidifies the air. If the ambient  
temperature drops below the temperature you selected, the  
compressor turns off and the unit functions with the fan only. When  
the temperature rises above the temperature you selected, the  
compressor turns on again.  
NOTE: The exhaust hose must  
be used in cooling mode in order  
to cool a room.  
Whether your desired temperature can actually be reached  
depends on the ambient conditions. The room temperature  
remaining above the set temperature is normal.  
To operate the unit in cooling mode:  
1) Make sure the power cord is plugged into a power outlet.  
2) Press the Power button on the remote.  
3) Press the Mode button until the Mode Indicator Light on the  
Control Panel turns blue.  
4) Select the fan speed by using the Speed button.  
5) Set the thermostat by using the Up and Down buttons. The  
thermostat is adjustable between 61°F - 86°F in one degree  
increments.  
Fan Only Mode:  
Fan Only mode is used to circulate the air in your room. No  
temperature setting is needed.  
To operate the unit in Fan Only mode:  
1) Make sure the power cord is plugged into a power outlet.  
2) Press the Power button on the remote.  
3) Press the Mode button until the Mode indicator light turns green.  
4) Press the Speed button to select the fan speed. You can choose  
between High, Medium and Low. The LED indicator next to the  
speed will light up.  
NOTE: Fan Only mode does not  
require that the exhaust hose be  
attached.  
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Timer:  
The timer can be used to either turn the unit on or off after a  
number of elapsed hours. The timer is adjustable between 0.5-24  
hours in one hour increments. .  
How to set the unit to automatically turn on:  
1) Press the Timer button on the remote control while the unit is  
powered off.  
2) Use the Up and Down buttons on the remote to set the time  
(displayed in hours) you want to pass before the unit turns on. After  
the selected time passes, the unit will automatically turn on.  
How to set the unit to automatically turn off:  
1) Press the Timer button on the remote control while the unit is  
powered on. The Timer indicator LED will light up  
2) Use the Up and Down buttons on the remote to set the time  
(displayed in hours). The unit will automatically turn off after the  
selected time elapses.  
Sleep:  
Press this button, Sleep On and Sleep Off can be selected. After  
powered on, Sleep Off is defaulted. After the unit is turned off the  
Sleep Function is canceled. After function set up, the signal of  
Sleep will display. In this mode the time of the timer can be  
adjusted. Under Fan/Auto Mode, this function is not available.  
Energy Saving Guide  
Read and follow the guide below to get the best performance and  
efficiency from your portable air conditioner:  
Do not cover the air outlet (exhaust) while in use.  
Do not place the unit in front of curtains or drapes- to ensure  
they do not obstruct the air intake.  
Minimize the length of the exhaust hose.  
Make sure the exhaust hose is as straight as possible and avoid  
kinks or bends.  
Keep curtains, blinds or drapes closed during the sunniest part  
of the day.  
Use the timer to operate the unit before it is needed. For  
example, set the timer to turn on the unit in cooling mode for 3  
or more hours to cool the room before you arrive. You may want  
to operate the unit all day if you live in a warmer climate.  
Minimize the heat sources (direct sunlight, computers, servers,  
people, etc.) in the room.  
Close all windows and doors.  
Use the unit in a contained room. For example, a room with four  
walls and a ceiling, instead of a partitioned studio, or  
warehouse.  
Make sure the unit is on a level surface.  
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Minimize the amount of humidity in the room. For example, run  
the unit as a dehumidifier.  
To prolong the compressor's life, please wait at least 3 minutes  
before turning the unit back on after shutting it off.  
Inspect and keep the pre-filters clean by cleaning regularly.  
Inspect and replace the activated carbon filters regularly.  
Perform routine maintenance.  
Maintenance  
Clean the air conditioner and filters regularly to maximize  
performance and efficiency, and prolong the unit’s life. Be sure to  
always unplug the air conditioner from the power outlet before  
cleaning.  
Cleaning the unit  
Use a soft dry cloth to wipe the body clean. If necessary, use  
lukewarm water to dampen a cloth to clean the unit.  
Use a soft bristle brush to clean between the vents.  
Carefully use a vacuum cleaner to clean the condenser coils.  
Never use abrasive chemicals, volatile substances, gasoline,  
detergents, chemically treated cloths, or other cleaning solvents  
that may damage the cabinet exterior.  
Never spray water directly on the unit.  
Cleaning the pre-filter  
To clean the pre-filter, follow the steps below:  
1) Power off the unit and remove the pre-filter.  
2) Remove the activated carbon filter.  
NOTE: Filters should be  
replaced every 2-3 months or as  
needed. Contact EdgeStar  
retailers for replacement filters.  
3) Use a vacuum cleaner or tap the filter lightly to remove loose  
dust and dirt, then rinse thoroughly under lukewarm running water  
(below 104°F). You may use a mild soap and water solution if  
needed. Allow the pre-filter to air dry in a cool and shaded place.  
Dry thoroughly before reinstalling.  
Clean the pre-filter periodically. If the unit is used in a dusty  
environment you may need to clean it on a weekly basis.  
Warning: Never operate the unit without the pre-filter.  
15  
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Preparation for Storage  
If you are not going to be using the unit for an extended period of  
time, follow the instructions below before storing your unit:  
1) Drain all the water from the unit’s reservoir. Operate the unit in  
fan mode for a few hours to thoroughly dry any moisture left on the  
coils inside the unit.  
2) Power off the unit, and clean or change the filters.  
3) Unplug and carefully wind the power cord.  
4) Remove the exhaust hose and duct connectors and keep them  
in a safe place.  
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Troubleshooting  
Follow the troubleshooting guide below to resolve common issues.  
Issue  
My air conditioner is  
not functioning at all.  
Possible Cause  
Unit is not receiving  
power.  
Solution  
Make sure the unit is  
plugged in to a  
grounded outlet.  
Press the Reset button  
on the LCDI cord.  
Move the unit to  
another outlet. Check  
your circuit breaker.  
(Refer to the rating  
label on the back of  
the unit to determine  
the Amperage draw).  
Drain the unit and  
restart.  
LCDI power cord is  
tripped.  
Insufficient power.  
Water reservoir is full.  
Control panel is  
disconnected.  
If no indicator lights  
turn on, contact  
customer service.  
My remote control  
does not work and the  
indicator light on  
remote does not turn  
on.  
Batteries not installed. Install new batteries.  
Bad batteries.  
Batteries installed  
incorrectly.  
Replace the batteries.  
Reinstall the batteries  
correctly.  
A defective remote  
control.  
Contact customer  
service.  
My air conditioner is  
making a loud noise.  
The unit is not level.  
Make sure the unit is  
on a level surface.  
Remove the object  
from the fan.  
A foreign object has  
jammed the fan.  
The floor below the  
unit is uneven.  
Move the unit to a  
level surface.  
My air conditioner is  
making a continuous  
metallic knocking or  
pinging sound.  
Unit may have been  
shipped on its side.  
Shut off the unit. Let  
the unit sit on a level  
surface for at least 24  
hours and restart.  
Damaged compressor. Contact customer  
service.  
My air conditioner is  
leaking.  
Drain plug is removed. Attach the drain plug.  
Cracked base pan.  
Contact customer  
service.  
My air conditioner runs The air conditioner  
Contact an electrician  
if the unit works in a  
different room or  
circuit.  
for a little while and  
then it trips the power  
cord or the circuit  
breaker.  
may be plugged into  
an outlet that can not  
supply the correct  
amount of current.  
The control panel  
lights blink randomly.  
No air comes out the  
Unit may have a faulty Contact customer  
control panel. service.  
The unit is designed to This is normal  
left side of the air vent. blow air from the right. operation.  
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Issue  
My air conditioner is  
Possible Cause  
Unit is not operating in Set the unit to be in  
Solution  
not cooling at all.  
cooling mode.  
cooling mode, and  
lower the set  
temperature (pg. 13).  
The compressor is not The compressor may  
on.  
take up to 3 minutes to  
turn on, or longer if it is  
too warm.  
The ambient  
temperature is too  
high.  
Lower the room  
temperature to be  
below 90°F degrees.  
The filter may be dusty Clean the filters.  
or blocked.  
(pg. 16)  
Blocked exhaust port.  
Remove any  
obstructions in the  
exhaust hose and port.  
My air conditioner  
blows cold air, but  
does not lower the  
room temperature.  
The unit is not vented. The unit must be  
vented. (pg. 4)  
The area of the room  
is too large.  
Minimize the size of  
the area to be cooled,  
i.e. adding a drop  
ceiling. Use more than  
one unit to cool the  
area, or use a larger  
unit.  
Open windows and  
doors.  
Close any open doors  
and windows.  
Too many heat  
sources.  
Remove or shut off  
additional heat  
sources such as radio  
equipment, servers,  
etc.  
The room/garage may Properly insulate the  
be inadequately  
insulated.  
The ambient  
temperature is too  
high.  
room to be cooled, i.e.  
using fiberglass.  
The unit may not work  
if the room  
temperature is above  
90°F.  
Direct sunlight is  
heating the room.  
Close curtains or pull  
down blinds, and  
minimize the direct  
sunlight into the room.  
The filter may be dusty Clean the filter and  
or blocked.  
Dirty condenser coils.  
replace it if needed.  
Carefully vacuum the  
coils clean.  
Obstructed air intake  
or exhaust ports.  
Remove anything  
blocking the ports.  
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Issue  
My air conditioner is  
Possible Cause  
Unit is not operating in Set the unit to be in  
Solution  
not cooling at all.  
cooling mode.  
cooling mode, and  
lower the set  
temperature (pg. 13).  
TIP: Run the unit before it is  
needed. For example, run the unit  
in the morning before the area  
gets hot, and continue to run the  
unit all day long in order to  
The compressor is not The compressor may  
on.  
take up to 3 minutes to  
turn on, or longer if it is  
too warm.  
maintain a low temperature.  
The ambient  
temperature is too  
high.  
Lower the room  
temperature to be  
below 90°F degrees.  
The filter may be dusty Clean the filters.  
or blocked.  
(pg. 16)  
Blocked exhaust port.  
Remove any  
obstructions in the  
exhaust hose and port.  
My air conditioner  
blows cold air, but  
does not lower the  
room temperature.  
The unit is not vented. The unit must be  
vented. (pg. 4)  
The area of the room  
is too large.  
Minimize the size of  
the area to be cooled,  
i.e. adding a drop  
ceiling. Use more than  
one unit to cool the  
area, or use a larger  
unit.  
Open windows and  
doors.  
Close any open doors  
and windows.  
Too many heat  
sources.  
Remove or shut off  
additional heat  
sources such as radio  
equipment, servers,  
etc.  
The room/garage may Properly insulate the  
be inadequately  
insulated.  
The ambient  
temperature is too  
high.  
room to be cooled, i.e.  
using fiberglass.  
The unit may not work  
if the room  
temperature is above  
90°F.  
Direct sunlight is  
heating the room.  
Close curtains or pull  
down blinds, and  
minimize the direct  
sunlight into the room.  
The filter may be dusty Clean the filter and  
or blocked.  
Dirty condenser coils.  
replace it if needed.  
Carefully vacuum the  
coils clean.  
Obstructed air intake  
or exhaust ports.  
Remove anything  
blocking the ports.  
19  
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Specifications  
Description of product  
Portable Air Conditioner  
AP10002BL  
AC 115V~60Hz  
1120W  
Model  
Voltage/Frequency  
Input Power  
Current  
9.0 A  
Color  
Black  
Coolant  
R-410A  
Timer  
24 Hour  
Dimensions  
WxHxD  
13 3/8” x 30 11/16” x 15 1/2”  
52.9 lbs  
Weight  
Edgestar Portable Air Conditioner  
20  
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EdgeStar Limited Warranty  
One (1) Year Parts & Ninety (90) Days Labor  
This product is warranted by EdgeStar to be free from defective workmanship and materials, subject to any conditions  
set forth as follows:  
WHAT IS COVERED:  
LABOR: For a period of NINETY (90) DAYS from the date of original purchase, labor will be performed free of charge at  
an authorized EdgeStar repair facility. At its option, EdgeStar will repair the product with new or remanufactured parts,  
or exchange the defective product with a new, refurbished, or remanufactured product. If a product is replaced, it will  
carry the remaining warranty of the original product. After the ninety (90) day period, EdgeStar will no longer be  
responsible for labor charges incurred. All defective products and parts covered by this warranty will be repaired or  
replaced on a mail-in basis to an EdgeStar authorized repair facility.  
PARTS: For a period of ONE (1) YEAR from the date of original purchase, EdgeStar will supply new, rebuilt, or  
refurbished parts free of charge. EdgeStar may request a defective part be returned in exchange for the replacement  
part. All replacement parts or products will be new, remanufactured, or refurbished. All products and parts replaced by  
EdgeStar under warranty service become the property of EdgeStar.  
This warranty applies to the original purchaser only, and only covers defects in workmanship experienced during  
operation of the product under normal service, maintenance, and usage conditions. This warranty applies to the  
purchase and use of this product in residential settings within the United States of America.  
WHAT IS NOT COVERED:  
The following limitations apply to the coverage of this warranty. This warranty does not cover:  
Labor charges for installation, setup or training to use the product.  
Shipping damage, and any damage caused by improper packaging for shipment to an authorized service center, and any  
damaged caused by improper voltage or any other misuse, including abnormal service, handling, or usage.  
Cosmetic damage such as scratches and dents.  
Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, cartridges, batteries.  
Service trips to deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product.  
Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses  
contrary to instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation,  
unauthorized service, maintenance negligence, unauthorized installation or modification, or commercial use.  
Labor charges incurred 91 days or more after the date of original purchase.  
The use of EdgeStar products in commercial settings.  
Optional accessories, attachments, and appearance items.  
Products that have been modified to perform outside of specifications without the prior written permission of EdgeStar.  
Products lost in shipment, or theft.  
Products sold AS IS or from an unauthorized reseller.  
Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated.  
OBTAINING WARRANTY SERVICE:  
If you believe your product is defective, contact EdgeStar Customer Support for troubleshooting assistance and  
warranty service at 1-866-319-5473. Please have your serial number and proof of purchase available. Once an  
EdgeStar authorized representative has confirmed that your product is defective and eligible for warranty service, the  
product must be returned to an EdgeStar repair facility. The purchaser is solely responsible for prepaying all shipping  
related costs to and from the repair facility. EdgeStar is not responsible for damage resulting from shipper mishandling  
or improper packaging. Do not return a defective product to the place of purchase. Products received without a return  
authorization number will be refused.  
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY  
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED  
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER  
THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,  
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,  
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE  
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO  
STATE.  
21  
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