Portable Air Conditioner
AP10001B
Owner’s Manual
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Table of Contents
IMPORTANT SAFETY INFORMATION.................................................................I
INTRODUCTION ...................................................................................................1
PARTS IDENTIFICATION.....................................................................................2
BACK VIEW..........................................................................................................2
FRONT VIEW........................................................................................................2
INSTALLING THE CARBON FILTER...................................................................3
WINDOW KIT INSTALLATION INSTRUCTIONS.................................................4
PREPARATIONS FOR INSTALLING THE WINDOW KIT..................................................4
INSTALLING THE WINDOW PLATES..........................................................................5
ATTACHING THE OVAL ADAPTER TO THE EXHAUST HOSE .........................................6
CONNECTING THE EXHAUST HOSE TO THE UNIT......................................................7
CONNECTING THE OVAL ADAPTER TO THE WINDOW KIT ...........................................7
NOTES ABOUT THE EXHAUST HOSE .......................................................................8
DRAINING THE UNIT............................................................................................9
DIRECT DRAINAGE................................................................................................9
MANUAL DRAIN....................................................................................................9
CONTROL PANEL OVERVIEW..........................................................................10
OPERATING THE CONTROL PANEL ...............................................................11
POWER .............................................................................................................11
AUTO-RESTART: ................................................................................................11
COOLING MODE.................................................................................................11
DEHUMIDIFYING MODE .......................................................................................11
AUTOMATIC MODE .............................................................................................11
FAN ONLY MODE ...............................................................................................11
FAN BUTTON .....................................................................................................12
TIMER BUTTON ..................................................................................................12
How to set the unit to automatically turn on................................................12
How to set the unit to automatically turn off................................................12
LED DISPLAY ....................................................................................................12
Error Codes.................................................................................................12
SLEEP BUTTON..................................................................................................12
USING THE REMOTE CONTROL......................................................................13
INSTALLING THE BATTERIES ................................................................................13
NORMAL SOUNDS.............................................................................................14
ENERGY SAVING GUIDE...................................................................................14
MAINTENANCE ..................................................................................................14
CLEANING THE UNIT ...........................................................................................15
CLEANING THE PRE-FILTERS ...............................................................................15
PREPARATION FOR STORAGE .............................................................................15
TROUBLESHOOTING ........................................................................................16
TROUBLESHOOTING CONTINUED .........................................................................17
SPECIFICATIONS...............................................................................................18
EDGESTAR LIMITED WARRANTY ...................................................................19
EdgeStar Portable Air Conditioner
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Introduction
Thank you for purchasing this EdgeStar portable air conditioner. We are glad you
chose us. We believe that your purchase of this product opens a relationship
between you and EdgeStar. We will provide the customer support needed to
nurture that relationship.
This manual contains important information regarding the proper installation, use
and maintenance of your portable air conditioner. Following this manual will
ensure that your product will work at its peak performance and efficiency.
Please save the original product packaging in case you need to safely transport
your portable air conditioner.
For Your Records:
Please write down the model number and serial number
below for future reference. Both numbers are located on the
ratings label on the back of your unit and are needed to
obtain warranty service. You may also want to staple your
receipt to this manual as it is the proof of your purchase, and
is also needed for service under your warranty.
Model Number:
Serial Number:
Date of Purchase:
To better serve you, please do the following before contacting customer service:
If you received a damaged product, immediately contact the dealer that
sold you the product.
Read and follow this instruction manual carefully to help you install, use
and maintain your portable air conditioner.
Read the troubleshooting section of this manual as it will help you
diagnose and solve common issues.
product, download product guides, additional troubleshooting resources
and up-to-date information.
If you need warranty service, our friendly customer service
telephone at 1 (866) 319-5473.
First Time Operating Instructions
Before use, make sure all packaging labels and materials are all removed from
the unit. Be sure to keep track of all included parts and pieces before discarding
packaging materials. It is advised that you keep the original box and packaging
materials in case you are ever to move or ship the unit in the future.
Let the unit stand for at least 24 hours before you use it; this allows the cooling
components time to settle from transit. The instruction manual should be read
before use.
This owner’s manual is provided for reference use only. Specifications may
change without prior notice. Refer to the product label on the back of your
portable air conditioner for the latest technical information.
1
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Parts Identification
Front View
Window Plate
Control Panel
Window Plate
with Hole
Oval Window
Kit Adapter
Front Air Vent/
Louver
Exhaust Hose
Handle
Remote Sensor
Note: You must
open the front air
vent when operating
the unit.
Caster
Back View
Pre-filter
Air Intake
Exhaust Outlet
Upper Drain Valve
Air Intake/
Compressor pre-filter
Lower Drain Valve
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Installing the Carbon Filter
Your EdgeStar portable air conditioner ships with a pre-filter and an
activated carbon filter. The carbon filter will help remove
contaminates and odors from the air. It is recommended you
replace the carbon filter every two to three months, or as needed. It
is necessary to clean the pre-filter periodically. Follow the steps
below to install the carbon filter:
CAUTION: Never operate
the air conditioner without
the pre-filter attached.
1. Pull the pre-filter straight up.
Filter frame
Activated
carbon filter
Note: The size of the
carbon filter may vary.
2. Separate the filter frame from the pre-filter.
3. Place the activated carbon filter on the pre-filter.
4. Reattach the filter frame.
5. Insert the assembled pre-filter into the back of the unit.
3
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Window Kit Installation Instructions
You must vent your portable air conditioner when running in it
cooling mode. Your unit includes a window exhaust kit that can be
used to vent the unit out a window.
Preparations for installing
the window kit
Before you begin, make sure you have all the parts necessary for
installation.
Window Kit Parts:
NOTE: Some models
Window Plate
Window Plate
may ship with foam strips
to minimize air gaps and
for insulation purposes.
with Hole
Oval Window
Kit Adapter
Exhaust Hose
If you have multiple windows, choose one that is near an electrical
outlet that will be able to provide sufficient power to your unit. See
the power requirements listed on the product label printed on the
side, or on the back of your portable air conditioner.
NOTE: You may need to
contact your electrician if
your room’s circuit is not
able to power your unit.
Your window kit can be installed on a horizontal or vertical sliding
window as shown in the following pictures:
Follow the instructions on the next pages to install the window kit.
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Installing the window plates
1. Open your window and place the window kit with
grooved side facing outward on the window sill. Then, slide
the window kit plate to fit the width of the window. You can
use screws to secure the window kit plate from sliding.
CAUTION: Secure your
window by using window
locks. Please contact your
retailer to purchase
2. Lower the window to secure the window kit in place. You
may need to use duct tape to better secure the window kit.
window locks.
5
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Attaching the oval adapter to
the exhaust hose
3. Attach the oval adapter to the hose:
A. Extend the end of the exhaust hose
B. Thread the duct connector onto the hose by turning it
clockwise until it stops.
Caution: The unit is designed
to be used indoors and
freestanding, and not be
used outdoors, or be built-in
to a cabinet or used under a
counter.
4. Roll the unit towards the window kit. Leave a space that
is at least 20 inches to the wall.
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Connecting the exhaust
hose to the unit
5. Align the slots on the hose connector to the tabs and
snap into the back of the unit.
Connecting the oval
adapter to the window kit
6. Push the oval adapter through the window kit hole until it
snaps in place.
After you have installed the exhaust hose and window kit, you can
plug in your portable air conditioner and start using it.
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Your portable air conditioner is designed to exhaust condensate
water that is collected from the air. This water, in either gaseous or
droplet form, will be expelled out the exhaust port of the unit.
Please take this into account when deciding how to vent it.
Notes about the Exhaust
hose
1. The exhaust hose supplied with the portable air conditioner can
be extended up to approximately 48 inches; however for maximum
efficiency, use the shortest length possible.
2. Try to prevent any kinks or bends in the exhaust hose. Kinks or
bends may trap exhaust air which can radiate heat into the room or
potentially cause the portable air conditioner to overheat and shut
itself off.
3. The exhaust hose supplied with the portable air conditioner has
been specifically designed for this air conditioner. Do not lengthen
the hose by adding additional hoses or attachments. Do not replace
it with any other hose.
Do not lengthen the
exhaust hose by adding
additional hoses or
attachments.
Warning: Longer hoses are not recommended.
The exhaust hose must be installed or removed in accordance
with the usage modes:
A: You must install the exhaust hose if the unit is in Cooling Mode.
B: You must remove the exhaust hose if the unit is in Fan Mode or
Dehumidify mode.
Note: the exhaust hose may be compressed or extended according
to your installation requirements; however, it is recommended to
keep the exhaust hose length at a minimum.
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Draining the Unit
The unit will need to be drained if set to dehumidify mode. When the
portable air conditioner is in cooling mode, it will remove moisture from
the air. The condensed water from the air will be collected in an internal
reservoir and will be evaporated and exhausted out of the exhaust hose.
However, in very humid conditions, the internal reservoir may fill
completely. This causes the air conditioner to turn off to avoid overflowing
the internal reservoir. The unit will beep 8 times and the LCD will show a
“P1” error code on the Control Panel if the reservoir is full of water. The
fan motor will continue to run, but the air conditioner/ dehumidifier will
stop running.
Direct drainage
For continuous use you can connect a drain hose to the upper drain port
of the portable air conditioner.
1. Remove the rubber drain plug from the upper drain port.
2. Connect a drain hose to the upper drain port. (Some models may have
a threaded valve for a garden hose. You may need to purchase an
adapter.) The portable air conditioner will now drain through the drain
hose. Please note that this unit has no drain pump; all water will drain
with gravity only, i.e., only “downhill.”
Manual Drain
You may need to manually drain the unit if your unit stops running and
displays a “P1” error.
1. Roll the unit to a location suitable for draining.
2. Remove the lower drain plug and allow the unit to drain completely.
3. Insert the lower drain plug to the lower drain port and restart the unit.
9
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Control Panel Overview
Indicator
Lights
Up
Button
Down
Button
LED Display
HI
AUTO
COOL
DRY
C
F
MED
LOW
TIMER ON
FA N
S L E E P
MODE
TIMER OFF
FAN
Power
Button Button
Sleep
Fan Speed
Button
Mode
Button
Timer
Button
Button
Function
Power
Powers the unit on or off.
Mode
Changes between auto, cool, dehumidify and
fan modes. The indicator light will turn on next
to the mode you set.
Fan
Sets the fan speed. The High, Medium, or Low
indicator light will turn on next to the fan speed
you set.
Timer
Used to enable the timer. The Timer On or
Timer Off indicator light will be lit depending on
what timer mode you are using.
Sleep
Enables the sleep function.
(Up)
Increases the set temperature or the time
when the Timer button is enabled.
(Down)
Decreases the set temperature or time when
the Timer button is enabled.
Indicator
Function
LED Display
The LED can display the ambient temperature
in Fan and Dehumidify Mode, set temperature
in Cool Mode, and the number of hours when
setting the timer.
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Operating the Control Panel
Use the Power button to turn the portable air conditioner on and off.
Power
Auto-Restart: If power to the unit is interrupted, the air conditioner will restart
itself in its last used mode/settings once power is restored. The compressor will
restart after 3 minutes.
Cooling mode cools and dehumidifies the air. If the ambient temperature drops
below the temperature you selected, the compressor turns off and the unit
functions with the fan only. When the temperature rises above the temperature
you selected, the compressor turns on again.
Cooling Mode
Whether your desired temperature can actually be reached depends on the
ambient conditions. The room temperature remaining above the set temperature
is normal.
To operate the unit in cooling mode:
1) Make sure the power cord is plugged into a power outlet.
2) Press the Power button.
3) Press the Mode button until the LED indicator next to “Cool” lights up.
4) Select the fan speed by using the Fan button.
5) Set the thermostat by using the Up and Down buttons. The thermostat is
adjustable between 62°F - 88°F in two degree increments.
NOTE: The exhaust hose
must be used in Cooling
mode in order to cool a room.
During the Dehumidifying mode, the unit will condense water out of the air and
accumulate the water in the reservoir. In this mode, you will not be able to select
a different fan speed or adjust the temperature. The fan motor operates at Low
speed.
Dehumidifying Mode
To operate the unit in dehumidifying mode:
1) Make sure the power cord is plugged into a power outlet.
2) Remove the exhaust hose from the back of the unit.
3) Press the Power button.
4) Press the Mode button until the LED indicator next to “Dry” lights up.
NOTES: While in Dehumidifying mode, you must manually drain the water from the unit. Additionally, the
ambient temperature in the room will probably rise by a few degrees. You will not be able to change the
thermostat temperature while in Dehumidifying Mode. Keep windows and doors closed for the best
dehumidification performance.
When the portable air conditioner is set to auto mode, it will automatically select
cooling or fan only operation depending on what temperature you have selected
and what the room temperature is near the unit. You cannot change the fan
speed.
Automatic Mode
To operate the unit in Auto mode:
1. Make sure the unit is powered on. Press the Mode button until the LED
indicator next to “Auto” lights up.
Fan Only mode is used to circulate the air in your room. No temperature setting
is needed.
Fan Only Mode
To operate the unit in Fan Only mode:
1) Plug in the unit to a power outlet and press the Power Button.
2) Press the Mode button until the LED indicator next to “Fan” lights up.
3) Press the Fan button to select the fan speed. You can choose between High,
Medium and Low. The LED indicator next to the speed will light up.
NOTE: Fan Only mode
requires that the exhaust
hose be removed.
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The Fan button is used to change the fan speed between High Medium,
Low and Auto while in Cooling and Fan Only modes.
Fan Button
Press the Fan button to select the fan speed. The LED indicator light next
to the High, Medium, or Low will light up. The Automatic Fan speed
setting does not have a light.
The timer can be used to either turn the unit on or off after a number of
elapsed hours. The timer is adjustable between 1-10 hours in half-hour
increments and from 10-24 hours in one hour increments.
Timer Button
How to set the unit to automatically turn on:
1) Press the Timer button while the unit is powered off. The Timer On
indicator LED will light up.
2) Use the Up and Down buttons to set the time (displayed in hours). The
unit will count down the time remaining. After the selected time passes,
the unit will automatically turn on.
How to set the unit to automatically turn off:
1) Press the Timer button while the unit is powered on. The Timer Off
indicator LED will light up.
2) Use the Up and Down buttons to set the time (displayed in hours). The
unit will automatically count down and turn off after the selected time
elapses.
NOTE: To cancel the
timer, press the Power
button or set the timer to
0.0.
Note: If the unit displays an E1 or E2 error code, the timer is cancelled.
The LED Display will show the set temperature by default. It will show the
set temperature while in Dehumidify and Fan Only modes. You can
switch between Fahrenheit and Celsius by holding both the Up and Down
Buttons simultaneously for 5 seconds. If you enabled the Timer, the LCD
Display will show the hour(s) set.
LED Display
Error Codes
The display may show the following error codes:
E1 – Room temperature sensor error.
E2 – Evaporator temperature sensor error.
E4 – Display panel communication error.
If the unit displays the error codes E1, E2, or E4, power the unit off, and
then unplug the unit for 15 minutes. Plug in and power on. If the issue
persists, please contact customer service.
P1 – Bottom reservoir is full.
If the unit displays a P1 error code, drain the unit by following the
“Draining the Unit” section.
Sleep Button
The Sleep Button is used to enable the Sleep mode. During the Sleep
mode, the set temperature will increase by 2 degrees after 30 minutes,
then it will increase by another 2 degrees after an additional 30 minutes
and maintain this temperature for 7 hours before it returns to the original
temperature and ends the Sleep mode. The Sleep mode is not available
in Dehumidify and Fan Only modes.
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Using the Remote Control
The remote control can be used instead of the control panel to remotely
operate your portable air conditioner. The functions on the remote are the
same as on the control panel.
NOTES: Be careful not drop
the remote control. Do not
place the remote control in
a location exposed to direct
sunlight.
Up Button
Power Button
Mode Button
Swing Button
Reset Button
Fan Speed Button
Timer On Button
Sleep Button
Timer Off Button
Lock Button
LED Display Button
Button
On/Off
Mode
Function
Powers the unit on or off.
Changes between auto, cool, dehumidify and fan modes.
Sets the fan speed between low, medium, high, or auto.
Speed
Timer On
Timer Off
Temp Up
Used to enable the On timer and set the timed hours.
Used to enable the Off timer and set the timed hours.
Increases the set temperature by 2 degree increments
Temp Down Decreases the set temperature by 2 degree increments
Swing
Economy
Reset
*Not an option on this model
Enables the Sleep mode
Used to cancel all controller settings
Lock
Used to lock all controller settings and prevent settings from
changing
LED
Used to light the display
Installing the batteries
1) Remove the cover on the back of the remote control.
2) Insert the batteries with the (+) and (-) ends pointing in the
correct direction.
3) Slide the cover back on.
CAUTION: Use only AAA batteries. Remove the batteries if the remote control will not be used for one
month or longer. Do not attempt to recharge batteries not designed to be recharged. All batteries should be
replaced at the same time. Do not mix old and new batteries. Do not dispose of batteries in a fire as they
may explode.
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Normal Sounds
Your new portable air conditioner may make sounds that are not familiar
to you. Most of the sounds that are made are normal. Hard surfaces like
the floor, walls can make the sounds seem louder than they actually are.
The following describes the kinds of sounds that might be new to you and
what may be making them.
The compressor may make a pulsating or high-pitched sound.
Water running from the evaporator to the water bin may make a
splashing sound.
You may hear a gurgling sound due to the refrigerant flowing.
You will hear fan noise from the exhaust and front vents.
Energy Saving Guide
Read and follow the guide below to get the best performance and
efficiency from your portable air conditioner:
Do not cover the air outlet (exhaust) while in use.
Do not place the unit in front of curtains or drapes- to ensure they do
not obstruct the air intake.
Minimize the length of the exhaust hose.
Make sure the exhaust hose is as straight as possible and avoid kinks
or bends.
Keep curtains, blinds or drapes closed during the sunniest part of the
day and close all windows and doors.
Use the timer to operate the unit before it is needed. For example, set
the timer to turn on the unit in cooling mode for 3 or more hours to
cool the room before you arrive. You may want to operate the unit all
day if you live in a warmer climate.
Minimize the heat sources (direct sunlight, computers, servers,
people, etc.) in the room.
Use the unit in a contained room. For example, a room with four walls
and a ceiling, instead of a partitioned studio, or warehouse.
Make sure the unit is on a level surface.
Minimize the amount of humidity in the room. For example, run the
unit as a dehumidifier.
To prolong the compressor's life, please wait at least 3 minutes before
turning the unit back on after shutting it off.
Inspect and keep the pre-filters clean by cleaning regularly.
Inspect and replace the activated carbon filters regularly.
Perform routine maintenance.
Maintenance
Clean the air conditioner and filters regularly to maximize performance
and efficiency, and prolong the unit’s life. Be sure to always unplug the air
conditioner from the power outlet before cleaning. Follow the instructions
on the next page to clean the portable air conditioner.
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Cleaning the unit
Use a soft dry cloth to wipe the body clean. If necessary, use lukewarm
water to dampen a cloth to clean the unit.
Use a soft bristle brush to clean between the vents.
Carefully use a vacuum cleaner to clean the condenser coils
Never use abrasive chemicals, volatile substances, gasoline, detergents,
chemically treated cloths, or other cleaning solvents that may damage the
cabinet exterior.
Never spray water directly on the unit.
Cleaning the pre-filters
Clean the pre-filters periodically to prolong the unit’s life, and keep
the unit running efficiently. Lint, dust, and dirt can clog the unit and
reduce its performance and effectiveness. If the unit is used in a
dusty environment you may need to clean it on a weekly basis.
To clean the pre-filters, follow the steps below:
1) Power off the unit and remove the pre-filters.
2) Remove the activated carbon filter from the top pre-filter, if
present.
3) Use a vacuum cleaner or tap the filter lightly to remove loose
dust and dirt, then rinse thoroughly under lukewarm running water
(below 104°F). You may use a mild soap and water solution if
needed. Allow the pre-filter to air dry in a cool and shaded place.
Dry thoroughly before reinstalling.
NOTE: The activated carbon
filter is not washable. You
should replace it every 2-3
months or as needed. Contact
EdgeStar retailers for
replacement filters.
Warning: Never operate the unit without the filters.
Preparation for Storage
If you are not going to be using the unit for an extended period of
time, follow the instructions below before storing your unit:
1) Drain all the water from the unit’s reservoir. Operate the unit in
fan mode for a few hours to thoroughly dry any moisture left on the
coils inside the unit.
2) Power off the unit, and clean or change the filters.
3) Unplug and carefully wind the power cord.
4) Remove the exhaust hose and duct connectors and keep them
in a safe place.
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Troubleshooting
Follow the troubleshooting guide below to resolve common issues.
Issue
My air conditioner is
not functioning at all
Possible Cause
Unit is not receiving
power
Solution
Make sure the unit is
plugged in
LCDI power cord is
tripped
Insufficient power
Press the Reset button
on the LCDI cord
Move the unit to
another outlet. Check
your circuit breaker.
(Refer to the rating
label on the back of
the unit to determine
the Amperage draw)
Drain the unit and
restart
Water reservoir is full
and P1 error code
appears on the control
panel
Control panel is
disconnected
If no indicator lights
turn on, contact
customer service
Install new batteries
Replace the batteries
Reinstall the batteries
correctly
My remote control
does not work and the
indicator light on
remote does not turn
on
Batteries not installed
Bad batteries
Batteries installed
incorrectly
A defective remote
control
Contact customer
service
My air conditioner is
making a loud noise
The unit is not level.
Make sure the unit is
on a level surface
Remove the object
from the fan
A foreign object has
jammed the fan.
The floor below the
unit is uneven
Move the unit to a
level surface
My air conditioner is
making a continuous
metallic knocking or
pinging sound
Unit may have been
shipped on its side
Shut off the unit. Let
the unit sit on a level
surface for at least 24
hours and restart.
Damaged compressor Contact customer
service
My air conditioner is
leaking
Drain plug is removed
Cracked base pan
Attach the drain plug
Contact customer
service
My air conditioner runs The air conditioner
Contact an electrician
if the unit works in a
different room or circuit
for a little while and
then it trips the power
cord or the circuit
breaker
may be plugged into
an outlet that can not
supply the correct
amount of current
The control panel
lights blink randomly
Unit may have a faulty Contact customer
control panel service
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Troubleshooting continued
Issue
My air conditioner is
Possible Cause
Unit is not operating in Set the unit to be in
Solution
not cooling at all
cooling mode
cooling mode, and
lower the set
temperature (pg. 11)
The compressor is not The compressor may
on
take up to 3 minutes to
turn on, or longer if it is
too warm
The ambient
Lower the room
temperature is too high temperature to be
below 90°F degrees
The filter may be dusty Clean the filters.
NOTE: If the ambient
temperature is above 90°F
the unit may not blow cold
air.
or blocked
(pg. 15)
Blocked exhaust port
Remove any
obstructions in the
exhaust hose and port
The unit must be
vented. (pg. 4)
My air conditioner
blows cold air, but
does not lower the
room temperature
The unit is not vented
The area of the room
is too large
Minimize the size of
the area to be cooled,
i.e. adding a drop
ceiling. Use more than
one unit to cool the
area, or use a larger
unit
Open windows and
doors
Too many heat
sources
Close any open doors
and windows
Remove or shut off
additional heat
sources such as radio
equipment, servers,
etc.
TIP: Run the unit before it is
needed. For example, run
the unit in the morning
before the area gets hot,
and continue to run the unit
all day long in order to
maintain a low temperature.
The room/garage may Properly insulate the
be inadequately
insulated
room to be cooled, i.e.
using fiberglass
The ambient
The unit may not work
temperature is too high if the room
temperature is above
90°F
Direct sunlight is
heating the room
Close curtains or pull
down blinds, and
minimize the direct
sunlight into the room
The filter may be dusty Clean the filter and
or blocked
Dirty condenser coils
replace it if needed
Carefully vacuum the
coils clean
Obstructed air intake
or exhaust ports
Sensor error or water
reservoir is full
Remove anything
blocking the ports
Read “Error Codes”
section. (pg. 12)
My unit displays an
error code
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Specifications
Description of product:
Portable Air Conditioner
AP10001B
Model:
Voltage/Frequency:
Input Power:
Current:
AC 115V~60Hz
1125W
10.1A
Color:
Black and Gray
R410A
Coolant:
Timer:
24 Hour
Dimensions
WxHxD:
16 ¾” x 26 ½” x 13 ½”
66 lbs
Weight:
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EdgeStar Limited Warranty
One (1) Year Parts & Ninety (90) Days Labor
This product is warranted by EdgeStar to be free from defective workmanship and materials, subject to any conditions
set forth as follows:
WHAT IS COVERED:
LABOR: For a period of NINETY (90) DAYS from the date of original purchase, labor will be performed free of charge at
an authorized EdgeStar repair facility. At its option, EdgeStar will repair the product with new or remanufactured parts,
or exchange the defective product with a new, refurbished, or remanufactured product. If a product is replaced, it will
carry the remaining warranty of the original product. After the ninety (90) day period, EdgeStar will no longer be
responsible for labor charges incurred. All defective products and parts covered by this warranty will be repaired or
replaced on a mail-in basis to an EdgeStar authorized repair facility.
PARTS: For a period of ONE (1) YEAR from the date of original purchase, EdgeStar will supply new, rebuilt, or
refurbished parts free of charge. EdgeStar may request a defective part be returned in exchange for the replacement
part. All replacement parts or products will be new, remanufactured, or refurbished. All products and parts replaced by
EdgeStar under warranty service become the property of EdgeStar.
This warranty applies to the original purchaser only, and only covers defects in workmanship experienced during
operation of the product under normal service, maintenance, and usage conditions. This warranty applies to the
purchase and use of this product in residential settings within the United States of America.
WHAT IS NOT COVERED:
The following limitations apply to the coverage of this warranty. This warranty does not cover:
Labor charges for installation, setup or training to use the product.
Shipping damage, and any damage caused by improper packaging for shipment to an authorized service center, and any
damaged caused by improper voltage or any other misuse, including abnormal service, handling, or usage.
Cosmetic damage such as scratches and dents.
Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, cartridges, batteries.
Service trips to deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product.
Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses
contrary to instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation,
unauthorized service, maintenance negligence, unauthorized installation or modification, or commercial use.
Labor charges incurred 91 days or more after the date of original purchase.
The use of EdgeStar products in commercial settings.
Optional accessories, attachments, and appearance items.
Products that have been modified to perform outside of specifications without the prior written permission of EdgeStar.
Products lost in shipment, or theft.
Products sold AS IS or from an unauthorized reseller.
Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated.
OBTAINING WARRANTY SERVICE:
If you believe your product is defective, contact EdgeStar Customer Support for troubleshooting assistance and
warranty service at 1-866-319-5473. Please have your serial number and proof of purchase available. Once an
EdgeStar authorized representative has confirmed that your product is defective and eligible for warranty service, the
product must be returned to an EdgeStar repair facility. The purchaser is solely responsible for prepaying all shipping
related costs to and from the repair facility. EdgeStar is not responsible for damage resulting from shipper mishandling
or improper packaging. Do not return a defective product to the place of purchase. Products received without a return
authorization number will be refused.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER
THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO
STATE.
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EdgeStar Products
Box 81336
Austin, TX 78708-1336
Toll Free: 1-866-319-5473
E-mail: [email protected]
Register your product, download owner’s manuals, access additional
troubleshooting resources, and obtain more information on other
great EdgeStar products on the web at: http://www.edgestar.com
Product contents and specifications may change without notice.
Copyright © 2010 Living Direct, Inc. All rights reserved.
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