Projector
8934
User's Manual (detailed)
Network Guide
Thank you for purchasing this product.
This manual is intended to explain only the network function. For proper use of this
product, please refer to this manual and the other manuals for this product.
WARNING ►Before using this product, be sure to read all manuals for this
product. After reading them, store them in a safe place for future reference.
Features
This projector has the network function that brings you the following main features.
ü Web Control : allows you to monitor and control the projector through a network from a
computer. (&9)
ü Network Bridge : allows you to control an external device through the projector from a
computer. (&40)
NOTE
• The information in this manual is subject to change without notice.
• The illustrations in this manual are for illustrative purposes. They may differ
slightly from your projector.
• The manufacturer assumes no responsibility for any errors that may appear in
this manual.
• The reproduction, transfer or copy of all or any part of this document is not
permitted without express written consent.
Trademark acknowledgment
•
Microsoft®, Internet Explorer®, Windows®, Windows Vista®, Windows 7®, Windows 8® and
Aero® are registered trademarks of Microsoft Corporation in the U.S. and/or other countries.
• Adobe® and Flash® are registered trademarks of Adobe Systems Incorporated.
• Pentium® is a registered trademark of Intel Corporation.
• JavaScript® is a registered trademark of Sun Microsystems, Inc.
• HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other countries.
• Crestron®, Crestron e-Control®, e-Control®, Crestron RoomView® and RoomViewTM are
trademarks or registered trademarks of Crestron Electronics, Inc. in
the United States and other countries.
• Trademark PJLink is a trademark applied for trademark rights in
Japan, the United States of America and other countries and areas.
All other trademarks are the properties of their respective owners.
430-8934-Net-00
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Contents
&
4. Other Functions ...................................................................... 44
4.1 E-mail Alerts ............................................................................................. 44
4.2 Event Scheduling ..................................................................................... 46
4.3 Command Control via the Network .......................................................... 49
4.4 Crestron RoomView® .................................................................................54
5. Troubleshooting ..................................................................... 55
6. Warranty and after-sales service .......................................... 56
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1. Connection to the network
1. Connection to the network
1.1 System requirements
1.1.1 Required equipment preparation
The following equipments are required to connect the projector to your computer
through the network.
■ Common The projector: 1 unit, Computer : minimum 1 set
■ Depending on how you want to connect
LAN cable (CAT-5 or greater): 1 piece *1
*1: The system for using the network function of the projector requires
communication environment conforming 100Base-TX or 10Base-T.
1.1.2 Hardware and software requirement for computer
To connect your computer to the projector and use the network function of the
projector, your computer needs to meet the following requirements.
ü OS: One of the following.
Windows ® XP Home Edition /Professional Edition
Windows Vista ® Home Basic /Home Premium /Business /Ultimate /Enterprise
(Service Pack 1 or later)
Windows ® 7 Starter /Home Basic /Home Premium /Professional /Ultimate /
Enterprise
Windows ®
8
Windows ® 8 Pro/Enterprise
ü CPU: Pentium 4 (2.8 GHz or higher)
ü Graphic card: 16 bit, XGA or higher
ü Memory: 512 MB or higher
ü Hard disk space: 100 MB or higher
® 6.0 or higher
ü Web browser: Internet Explorer
NOTE • The network communication control is disabled while the projector is
in standby mode if the STANDBY MODE item is set to SAVING. Please connect
the network communication to the projector after setting the STANDBY MODE
to NORMAL. (&SETUP menu in the Operating Guide)
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1. Connection to the network
1.2 Manual network connection setting - Wired LAN -
This section explains how to set it up manually.
1.2.1 Equipments connection
Connect the projector and a computer with a LAN cable.
* Before connecting with an existing network, contact the network administrator.
Next, check the following computer settings.
1.2.2 Network settings
This is an explanation of network connection settings for Windows® 7.
1) Log on to Windows® 7 as administrator authority. Administrator authority is the
account, which can access to all functions.
2) Open “Control Panel” from “Start” menu.
3) Open “View network status and tasks” in “Network and Internet”.
With the icons in the "Control Panel" window displayed, click "Network and
Sharing Center".
4) Click "Change adapter settings" in the menu
on the left side of the "Network and Sharing
Center" window.
(continued on next page)
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1. Connection to the network
1.2 Manual network connection setting - Wired LAN - (continued)
5) Right-click "Local Area Connection" to open the menu,
and select "Properties".
6) Select "Internet Protocol Version 4 (TCP/IPv4)" and click
[Properties].
7) Select "Use the following IP address" and configure the IP
address, Subnet mask and Default gateway for the computer
accordingly. If a DHCP server exists in the network, you
can select "Obtain an IP address automatically" and the IP
address will be assigned automatically.
After setting is complete, click [OK] to close the window.
(continued on next page)
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1. Connection to the network
1.2 Manual network connection setting - Wired LAN - (continued)
[About IP address]
■ Setting manually
The Network address portion of the IP address setting on your computer must
be the same as the setting on the projector. Also, the entire IP address on the
computer must not overlap with that of the other devices on the same network,
including the projector.
For example
The projector’s settings are as follows.
IP address: 192.168.1.254
Subnet mask: 255.255.255.0
(Network address: 192.168.1 in this case)
Therefore, specify the computer’s IP address as follows.
IP address: 192.168.1.xxx (xxx shows decimal number.)
Subnet mask: 255.255.255.0
(Network address: 192.168.1 in this case)
Select from 1 to 254 for “xxx” not duplicating with any other equipments.
In this case, since the IP address of the projector is “192.168.1.254”, specify a
setting between 1 to 253 for the computer.
NOTE • “0.0.0.0” cannot be set to the IP address.
• The projector’s IP address can be changed by using the configuration utility
via a web browser. (&12)
• If the projector and the computer exist in the same network (i.e., same
network address), you can leave the default gateway field blank.
• When the projector and the computer exist in different networks, the default
gateway must be set. Consult to the network administrator in detail.
■ Setting automatically
When a DHCP server exists in the connected network, it is possible to assign an
IP address to the projector and computer automatically.
* DHCP is abbreviation for “Dynamic Host Configuration Protocol” and has
the function to provide necessary setting for network like IP address from
server to client. A server that has DHCP function is called DHCP server.
(continued on next page)
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1. Connection to the network
1.2 Manual network connection setting - Wired LAN - (continued)
1.2.3 “Internet Option” setting
1) Click “Internet Options” in “Network and
Sharing Center” window to open “Internet
Properties” window.
2) Click “Connections” tab and then click [LAN settings] button
to open “Local Area Network (LAN) Settings”.
3) Uncheck all boxes in “Local Area Network (LAN) Settings”
window.
After setting is complete, click [OK] to close the window.
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2. Web Control
2. Web Control
You can adjust or control the projector via a network from a web browser on a
computer that is connected to the same network.
NOTE • Internet Explorer® 6.0 or later is required.
• If JavaScript® is disabled in your web browser configuration, you must enable
JavaScript® in order to use the projector web pages properly. See the Help files
for your web browser for details on how to enable JavaScript®.
• It is recommended that all web browser updates are installed.
Refer to the following for configuring or controlling the projector via a web browser.
Make sure that your computer and the projector is connected via network, and
then start Web browser.
Enter the projector's IP address into URL input box of the Web browser as the
example below, and then press the Enter key or
button.
Example: If the IP address of the projector is set to 192.168.1.10:
and press the Enter key or click
If a correct URL is input, and the
button.
projector and your computer are
connected to the same network
correctly, the selection window as
shown on the right will be displayed.
You can choose to use Projector Web
Control or Crestron e-Control® as a tool
for controlling the projector. Click one of
them.
For more details, refer to 2.1 Projector
Web Control (&10) or 2.2 Crestron
e-Control® (&32).
NOTE • If Crestron e-Control in the Network Settings (&12) is set to
Disable, the selection window above does not appear, but the Logon window of
the Projector Web Control is displayed.
• Crestron e-Control® is created using Flash®. You need to install Adobe® Flash®
Player on your computer to use Crestron e-Control®.
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2. Web Control
2.1 Projector Web Control
2.1.1 Logon
To use the Projector Web Control function, you need
to logon with your user name and password.
Below are the factory default settings for user
name and password.
Logon window
User name
Password
Administrator
<blank>
Enter your user name and password, and then click the [OK].
If you logon successfully, the screen below will be displayed.
Main menu
Click the desired operation or configuration item on the main menu.
NOTE • The language used on the Projector Web Control screen is the
same as that of the OSD on the projector. If you want to change it, you need
to change the OSD language on the projector. (&SCREEN menu in the
Operating Guide)
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2. Web Control
2.1 Projector Web Control (continued)
2.1.2 Network Information
Displays the projector’s current network
configuration settings.
Item
Projector Name
DHCP
Description
Displays the projector name settings.
Displays the DHCP setting.
IP Address
Displays the IP address.
Subnet Mask
Default Gateway
Displays the subnet mask.
Displays the default gateway.
DNS Server Address Displays the DNS server address.
MAC Address Displays the MAC address.
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2. Web Control
2.1 Projector Web Control (continued)
2.1.3 Network Settings
Displays and configures network settings.
Item
Description
Configures the name of the projector.
The length of the Projector Name can be up to 64 alphanumeric
characters. Only alphabets, numbers and following symbols can
be used.
Projector Name
!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~ and space.
Particular projector name is pre-assigned by default.
IP Configuration
DHCP ON
Configures network settings.
Enables DHCP.
DHCP OFF
Disables DHCP.
IP Address
Configures the IP address when DHCP is disabled.
Configures the subnet mask when DHCP is disabled.
Subnet Mask
Default Gateway Configures the default gateway when DHCP is disabled.
DNS Server Address Configures the DNS server address.
Configures the AMX Device Discovery setting to detect the
AMX D.D.
(AMX Device
Discovery)
projector from the controllers of AMX connected to the same
network. For the details of AMX Device Discovery, visit the AMX
web site.
Set whether to or not to use Crestron e-Control®.
If you choose Disable, the Logon window of Projector Web
Control will be displayed at first, but the selection window will
not appear.
Crestron e-Control
Click the [Apply] button to save the settings.
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2. Web Control
2.1 Projector Web Control (continued)
NOTE • The new configuration settings are activated after restarting the
network connection. When the configuration settings are changed, you must
restart the network connection. You can restart the network connection by
clicking [Network Restart] on the main menu (&31).
• If you connect the projector to an existing network, consult a network
administrator before setting server addresses.
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2. Web Control
2.1 Projector Web Control (continued)
2.1.4 Port Settings
Displays and configures communication port
settings.
Item
Description
Network Control Port1
(Port:23)
Configures command control port 1 (Port:23).
Port open
Click the [Enable] check box to use port 23.
Click the [Enable] check box when authentication is required
for this port.
Authentication
Network Control Port2
(Port:9715)
Configures command control port 2 (Port:9715).
Port open
Click the [Enable] check box to use port 9715.
Click the [Enable] check box when authentication is required
for this port.
Authentication
PJLink TM Port
(Port:4352)
Configures the PJLink TM port (Port:4352).
Port open
Click the [Enable] check box to use port 4352.
Click the [Enable] check box when authentication is required
for this port.
Authentication
(continued on next page)
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2. Web Control
2.1 Projector Web Control - Port Settings (continued)
Item
Description
Configures the Bridge port number.
Input the port number.
Network Bridge Port
Except for 41794, 9715, 9716, 9719, 9720, 5900, 5500, 4352
between 1024 and 65535 can be set up. It is set to 9717 as
the default setting.
Port number
Click the [Apply] button to save the settings.
NOTE • The new configuration settings are activated after restarting the
network connection. When the configuration settings are changed, you must
restart the network connection. You can restart the network connection by
clicking the [Network Restart] on the main menu(&31).
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2. Web Control
2.1 Projector Web Control (continued)
2.1.5 Mail Settings
Displays and configures e-mail addressing
settings.
Item
Description
Click the [Enable] check box to use the e-mail function.
Configure the conditions for sending e-mail under the Alert
Settings.
Send Mail
Configures the address of the mail server in IP format.
• The address allows not only IP address but also domain
name if the valid DNS server is setup in the Network
Settings. The maximum length of host or domain name is up
to 255 characters.
SMTP Server Address
Configures the sender e-mail address.
The length of the sender e-mail address can be up to 255
alphanumeric characters.
Sender E-mail address
Configures the e-mail address of up to five recipients. You
can also specify the [to] or [cc] for each address. The
length of the recipient e-mail address can be up to 255
alphanumeric characters.
Recipient E-mail address
Click the [Apply] button to save the settings.
NOTE • You can confirm whether the mail settings work correctly using the
[Send Test Mail] button. Please enable Send mail setting before clicking the
[Send Test Mail].
• If you connect the projector to an existing network, consult a network
administrator before setting server addresses.
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2. Web Control
2.1 Projector Web Control (continued)
2.1.6 Alert Settings
Displays and configures failure & alert settings.
Item
Cover Error
Description
The lamp cover has not been properly fixed.
The cooling fan is not operating.
Fan Error
The lamp does not light, and there is a possibility that interior
portion has become heated.
Lamp Error
There is a possibility that the interior portion has become
heated.
Temp Error
Air Flow Error
Cold Error
The internal temperature is rising.
There is a possibility that the interior portion has become
overcooled.
Filter Error
Other Error
Filter time over.
Other error.
If displaying this error, please contact your dealer.
Schedule Execution
Error
Schedule Execution error. (
)
&19
Lamp Time Alarm
Filter Time Alarm
Lamp time over Alarm Time setting.
Filter time over Alarm Time setting.
&
Refer to Troubleshooting in the Operating Guide for further detailed
explanation of Error except Other Error and Schedule Execution Error.
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2. Web Control
2.1 Projector Web Control - Alert Settings (continued)
The Alert Items are shown below.
Item
Alarm Time
Description
Configures the time to alert.
(Only Lamp Time Alarm and Filter Time Alarm.)
Send Mail
Click the [Enable] check box to enable e-mail alerts.
Configures the subject line of the e-mail to be sent.
The length of the subject line is up to 100 alphanumeric
characters. Using any other character may shorten the
subject line.
Mail Subject
Configures the text of the e-mail to be sent.
The length of the text is up to 1024 alphanumeric characters.
Using any other character may shorten the text.
Mail Text
Click the [Apply] button to save the settings.
NOTE • The trigger of Filter Error e-mail is depending on the FILTER
MESSAGE setting in the SERVICE item of the OPTION menu which defines
the period until the filter message is displayed on the projector screen. An
e-mail will be sent when the usage time of the filter exceeds the time limit that is
set. No notification e-mail will be sent if the FILTER MESSAGE is set to TURN
OFF. (&OPTION menu in the Operating Guide)
• Lamp Time Alarm is defined as a threshold for e-mail notification (reminder)
of the lamp time. When the lamp hour exceeds this threshold that is configured
in the Web page, the e-mail will be sent out.
• Filter Time Alarm is defined as a threshold for e-mail notification (reminder)
of the filter time. When the filter hour exceeds this threshold that is configured
in the Web page, the e-mail will be sent out.
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2. Web Control
2.1 Projector Web Control (continued)
2.1.7 Schedule Settings
Displays and configures schedule settings.
Item
Description
Configures the daily schedule.
Daily
Sunday
Monday
Tuesday
Configures the Sunday schedule.
Configures the Monday schedule.
Configures the Tuesday schedule.
Wednesday
Configures the Wednesday schedule.
Configures the Thursday schedule.
Thursday
Friday
Configures the Friday schedule.
Saturday
Configures the Saturday schedule.
Specific date No.1
Specific date No.2
Specific date No.3
Specific date No.4
Specific date No.5
Configures the specific date (No.1) schedule.
Configures the specific date (No.2) schedule.
Configures the specific date (No.3) schedule.
Configures the specific date (No.4) schedule.
Configures the specific date (No.5) schedule.
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2. Web Control
2.1 Projector Web Control - Schedule Settings (continued)
The schedule settings are shown below.
Item
Description
Schedule
Click the [Enable] check box to enable the schedule.
Configures the month and date.
This item appears only when Specific date (No. 1-5) is
selected.
Date (Month/Day)
Click the [Apply] button to save the settings.
The current event settings are displayed on the schedule list. To add additional
functions and events, set the following items.
Item
Description
Time
Configures the time to execute commands.
Command
[Parameter]
Configures the commands to be executed.
Power
Configures the parameters for power control.
Configures the parameters for input switching.
Input Source
Click the [Register] button to add new commands to the schedule list.
Click the [Delete] button to delete commands from the schedule list.
Click the [Reset] button to delete all commands and reset the schedule settings
from the schedule list.
NOTE
• After the projector is moved, check the date and time set for the
projector before configuring the schedules.
• The internal clock’s time may not remain accurate. Using SNTP is
recommended to maintain accurate time.
• Event “Input Source” will not be executed if security feature is enabled and
the projector is locked due to the feature.
• Certain error state in the projector (such as temperature error, lamp error) will
prevent the projector from appropriate execution of scheduled functions/events.
• Please refer to Troubleshooting in the Operating Guide in case
&
scheduled functions/events are not executed appropriately as you've set.
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2. Web Control
2.1 Projector Web Control (continued)
2.1.8 Date/Time Settings
Displays and configures the date and time
settings.
Item
Current Date
Description
Configures the current date in year/month/day format.
Configures the current time in hour:minute:second format.
Current Time
Click the [ON] check box to enable daylight savings time and
set the following items.
Daylight Savings Time
Start
Configures the date and time daylight savings time begins.
Configures the month daylight savings time begins (1~12).
Month
Configures the week of the month daylight savings time
begins (First, 2, 3, 4, Last).
Week
Configures the day of the week daylight savings time begins
(Sun, Mon, Tue, Wed, Thu, Fri, Sat).
Day
hour
Time
Configures the hour daylight savings time begins (0 ~ 23).
minute Configures the minute daylight savings time begins (0 ~ 59).
Configures the date and time daylight savings time ends.
Configures the month daylight savings time ends (1 ~ 12).
End
Month
Configures the week of the month daylight savings time ends
(First, 2, 3, 4, Last).
Week
Configures the day of the week daylight savings time ends
(Sun, Mon, Tue, Wed, Thu, Fri, Sat).
Day
hour
Configures the hour daylight savings time ends (0 ~ 23).
Time
minute Configures the minute daylight savings time ends (0 ~ 59).
(continued on next page)
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2. Web Control
2.1 Projector Web Control - Date/Time Settings (continued)
Item
Description
Configures the time difference. Set the same time difference
as the one set on your computer. If unsure, consult your IT
manager.
Time difference
Click the [ON] check box to retrieve Date and Time
information from the SNTP server and set the following items.
SNTP
Configures the SNTP server address in IP format.
• The address allows not only IP address but also domain
SNTP Server Address name if the valid DNS server is setup in the Network
Settings. The maximum length of host or domain name is up
to 255 characters.
Configures the interval at which to retrieve Date and Time
information from the SNTP server (hour:minute).
Cycle
Click the [Apply] button to save the settings.
NOTE • The new configuration settings are activated after restarting the
network connection. When the configuration settings are changed, you must
restart the network connection. You can restart the network connection by
clicking the [Network Restart] on the main menu(&31).
• If you connect the projector to an existing network, consult a network
administrator before setting server addresses.
• Once you turn off the projector in the SAVING mode (&SETUP menu in the
Operating Guide) or the AC power, the current date and time setting is reset.
• To enable the SNTP function, the time difference must be set.
• The projector will retrieve Date and Time information from the time server and
override time settings when SNTP is enabled.
• The internal clock’s time may not remain accurate. Using SNTP is
recommended to maintain accurate time.
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2. Web Control
2.1 Projector Web Control (continued)
2.1.9 Security Settings
Displays and configures passwords and other
security settings.
Item
User Account
Description
Configures the user name and password.
Configures the user name.
The length of the text can be up to 32 alphanumeric
characters.
User name
Configures the password.
The length of the text can be up to 255 alphanumeric
characters.
Password
Re-enter Password
Network Control
Reenter the above password for verification.
Configures the Authentication password for Network Control
Port1 (Port: 23), Network Control Port2 (Port: 9715) and
PJLink™ Port (Port: 4352)(&14,15).
Configures the Authentication password.
The length of the text can be up to 32 alphanumeric
characters.
Authentication
Password
Re-enter
Authentication
Password
Reenter the above password for verification.
Click the [Apply] button to save the settings.
NOTE • The new configuration settings are activated after restarting the
network connection. When the configuration settings are changed, you must
restart the network connection. You can restart the network connection by
clicking the [Network Restart] on the main menu(&31).
• Only numbers ‘0-9’ and alphabet ‘a-z’, ‘A-Z’ can be used.
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2. Web Control
2.1 Projector Web Control (continued)
2.1.10 Projector Control
The items shown in the table below can be
performed using the Projector Control menu.
Select an item with the mouse.
Most of the items have a submenu. Refer to the
table below for details.
Controls the projector.
NOTE • The setting value may not match with the actual value if the user
changes the value manually. In that case, please refresh the page by clicking
the [Refresh] button.
Item
Description
MAIN
POWER
Turns the power on/off.
Selects the input source.
INPUT SOURCE
PICTURE MODE
BLANK ON/OFF
MUTE
Selects the picture mode setting.
Turns Blank on/off.
Turns Mute on/off.
FREEZE
Turns Freeze on/off.
Controls the magnify setting.
In some input signal sources, it might stop “Magnify” even
though it does not reach to maximum setting value.
MAGNIFY
MAGNIFY POSITION V Adjusts the vertical magnify position.
MAGNIFY POSITION H Adjusts the horizontal magnify position.
TEMPLATE
Turns template on/off.
(continued on next page)
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2. Web Control
2.1 Projector Web Control - Projector Control (continued)
Item
Description
PICTURE
BRIGHTNESS
CONTRAST
GAMMA
Adjusts the brightness setting.
Adjusts the contrast setting.
Selects the gamma setting.
Selects the color temperature setting.
Adjusts the color setting.
COLOR TEMP
COLOR
TINT
Adjusts the tint setting.
SHARPNESS
MYMEMORY SAVE
Adjusts the sharpness setting.
Saves the MyMemory data.
MYMEMORY RECALL Recalls the MyMemory data.
IMAGE
ASPECT
Selects the aspect setting.
Adjusts the over scan setting.
Adjusts the vertical position.
Adjusts the horizontal position.
Adjusts the horizontal phase.
Adjusts the horizontal size.
OVER SCAN
V POSITION
H POSITION
H PHASE
H SIZE
AUTO ADJUST
EXECUTE
Performs the automatic adjustment.
INPUT
PROGRESSIVE
VIDEO NR
COLOR SPACE
VIDEO FORMAT
HDMI FORMAT
HDMI RANGE
Selects the progressive setting.
Selects the video noise reduction setting.
Selects the color space.
Selects the video format setting.
Selects the HDMITM format setting.
Selects the HDMITM range setting.
COMPUTER IN -
COMPUTER IN1
Selects the COMPUTER IN1 input signal type.
COMPUTER IN -
COMPUTER IN2
Selects the COMPUTER IN2 input signal type.
FRAME LOCK -
COMPUTER IN1
FRAME LOCK -
COMPUTER IN2
Turns the FRAME LOCK-COMPUTER IN1 function on/off.
Turns the FRAME LOCK-COMPUTER IN2 function on/off.
FRAME LOCK - HDMI Turns the FRAME LOCK-HDMI function on/off.
(continued on next page)
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2. Web Control
2.1 Projector Web Control - Projector Control (continued)
Item
Description
SETUP
KEYSTONE V
AUTO ECO MODE
ECO MODE
Adjusts the vertical keystone distortion setting.
Turns on/off the automatic eco mode function.
Selects the eco mode.
INSTALLATION
STANDBY MODE
Selects the installation status.
Selects the standby mode.
MONITOR OUT -
COMPUTER IN1
Assigns the MONITOR OUT when the COMPUTER IN1 input
port is selected.
MONITOR OUT -
HDMI
Assigns the MONITOR OUT when the HDMI input port is
selected.
MONITOR OUT -
VIDEO
Assigns the MONITOR OUT when the VIDEO input port is
selected.
MONITOR OUT -
STANDBY
Assigns the MONITOR OUT in the standby mode.
(continued on next page)
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2. Web Control
2.1 Projector Web Control - Projector Control (continued)
Item
Description
AUDIO
VOLUME
Adjusts the volume setting.
Turns the built-in speaker on/off.
SPEAKER
AUDIO SOURCE -
COMPUTER IN1
AUDIO SOURCE -
COMPUTER IN2
AUDIO SOURCE -
HDMI
Assigns the AUDIO SOURCE - COMPUTER IN1 input port.
Assigns the AUDIO SOURCE - COMPUTER IN2 input port.
Assigns the AUDIO SOURCE - HDMI input port.
AUDIO SOURCE -
VIDEO
Assigns the AUDIO SOURCE - VIDEO input port.
Assigns the AUDIO SOURCE in the standby mode.
AUDIO SOURCE -
STANDBY
SCREEN
LANGUAGE
Selects the language for the OSD.
Adjusts the vertical Menu position.
Adjusts the horizontal Menu position.
Selects the Blank mode.
MENU POSITION V
MENU POSITION H
BLANK
AUTO BLANK
START UP
Selects the AUTO BLANK color.
Selects the start up screen mode.
Turns MyScreen lock function on/off.
Turns the message function on/off.
Selects the template setting.
MyScreen Lock
MESSAGE
TEMPLATE
C.C. - DISPLAY
C.C. - MODE
C.C. - CHANNEL
Selects Closed Caption DISPLAY setting.
Selects Closed Caption MODE setting.
Selects Closed Caption CHANNEL setting.
(continued on next page)
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2. Web Control
2.1 Projector Web Control - Projector Control (continued)
Item
Description
OPTION
AUTO SEARCH
Turns the automatic signal search function on/off.
DIRECT POWER ON Turns the direct power on function on/off.
Configures the timer to shut off the projector when no signal
is detected.
AUTO POWER OFF
MY BUTTON-1
Assigns the functions for the MY BUTTON-1 button on the
included remote control.
Assigns the functions for the MY BUTTON-2 button on the
included remote control.
MY BUTTON-2
MY SOURCE
Selects the My Source setting.
REMOTE FREQ. -
NORMAL
Turns the remote control signal frequency normal function
on/off.
REMOTE FREQ. -
HIGH
Turns the remote control signal frequency high function on/
off.
(continued on next page)
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2. Web Control
2.1 Projector Web Control (continued)
2.1.11 Remote Control
You can use your Web browser to control the
projector. The functions on the bundled remote
control are assigned to the Web Remote Control
screen.
• Do not attempt to control the projector with
the projector’s remote control and via your Web
browser at the same time. It may cause some
operational errors in the projector.
Item
Description
POWER
Assigned the same operation as STANDBY/ON button.
Assigned the same operation as COMPUTER button.
Assigned the same operation as VIDEO button.
Assigned the same operation as BLANK button.
Assigned the same operation as FREEZE button.
Assigned the same operation as MUTE button.
Assigned the same operation as MENU button.
Assigned the same operation as ▲ button.
COMPUTER
VIDEO
BLANK
FREEZE
MUTE
MENU
▲
▼
Assigned the same operation as ▼ button.
◄
Assigned the same operation as ◄ button.
►
Assigned the same operation as ► button.
ENTER
RESET
PAGE UP
PAGE DOWN
Assigned the same operation as ENTER button.
Assigned the same operation as RESET button.
Assigned the same operation as PAGE UP button.
Assigned the same operation as PAGE DOWN button.
NOTE • The Web Remote Control does not support repeat function that
performs an action while holding a button clicked down.
• Since the repeat function is not available, click the button repeatedly as many
times as you require.
•
Even if you hold the button clicked down for a while, the Web Remote Control
sends your request command one time only. Release the button, then click it again.
When the [POWER] button is pushed, a message window comes up to confirm
•
the operation. To control the power, push [OK], otherwise push [Cancel].
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2. Web Control
2.1 Projector Web Control (continued)
2.1.12 Projector Status
Displays the settings and status of the projector.
Item
Error Status
Description
Displays the current error status
Lamp Time
Filter Time
Power Status
Input Status
Blank On/Off
Mute
Displays the usage time for the current lamp.
Displays the usage time for the current filter.
Displays the current power status.
Displays the current input signal source.
Displays the current Blank on/off status.
Displays the current Mute on/off status.
Displays the current Freeze status.
Freeze
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2. Web Control
2.1 Projector Web Control (continued)
2.1.13 Network Restart
Restarts the projector’s network connection.
Item
Description
Restarts the projector’s network connection in order to
activate new configuration settings.
Restart
NOTE • Restarting requires you to re-log on in order to further control or
configure the projector via a web browser. Wait 30 seconds or more after
clicking the [Restart] button to log on again.
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2. Web Control
2.2 Crestron e-Control®
Tab
The Main window as shown above is
displayed at first. However, if you have
enabled User Password on the Tools window
(&36), a dialog prompting you to enter
the password as shown on the right will be
displayed, and no operation is enabled until
you have entered the password. After entering
the preset password, the dialog disappears
and the Main window will be displayed.
As shown below, you can open a window by
clicking the corresponding tab at the top right
of the window.
User Password dialog
Tab
Description
Logs out from e-Control®.
Logout
This tab appears only when User Password of the Tools window is
enabled.
Tools
Opens Tools window (&35).
Opens Info window (&37).
Opens Help Desk window (&38).
Info
Contact IT Help
NOTE • If Crestron e-Control in the Network Settings (&12) is set to
Disable, Crestron e-Control® cannot be used to operate the projector. Enable
Crestron e-Control and close the web browser. Next, restart the web browser,
followed by entering the projector's IP address.
• Only English is supported on Crestron e-Control®.
• If the connection is terminated, the "Loading..." screen will appear. Check the
connection between the projector and the computer, then return or refresh the
Web page.
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2. Web Control
2.2 Crestron e-Control® (continued)
2.2.1 Main window
1
4
2
3
You can operate the basic controls of the projector on this screen.
NOTE • If the projector is in the standby mode, only the Power button can be
operated.
1 Click a button and operate as follows.
Button
Description
Power
Turns the power on/off.
Vol -/ Vol +
Mute
Adjusts the volume setting.
Turns Mute on/off.
2 Sources List
You can click a button to switch the input channel. The cursor will move
according to the currently selected input port.
Button
Description
Computer in1
Computer in2
HDMI
Selects input from COMPUTER IN1 port.
Selects input from COMPUTER IN2 port.
Selects input from HDMI port.
Video
Selects input from VIDEO port.
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2. Web Control
2.2 Crestron e-Control® - Main window (continued)
3 Click a button and operate as follows. To show the hidden buttons, click the ◄ /
► icons at the left and right ends.
Button
Description
Freeze
Turns Freeze on/off.
Contrast
Brightness
Color
Adjusts the contrast setting.
Adjusts the brightness setting.
Adjusts the color setting.
Sharpness
Adjusts the sharpness setting.
Controls the magnification setting using the [+] / [-] buttons.
Use the [▲] [▼] [◄] [►] buttons to move to the area you want
to magnify.
Magnify
Auto
Blank
Performs the automatic adjustment.
Turns Blank on/off.
4 Click the button and operate in the same way as the bundled remote control.
Button
Description
Menu
Enter
Reset
▲
Assigned the same operation as MENU button.
Assigned the same operation as ENTER button.
Assigned the same operation as RESET button.
Assigned the same operation as ▲ button.
Assigned the same operation as ▼ button.
Assigned the same operation as ◄ button.
Assigned the same operation as ► button.
▼
◄
►
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2. Web Control
2.2 Crestron e-Control® (continued)
2.2.2 Tools window
2
1
4
5
3
Configures the settings between the projector and Crestron® control system.
Click the [Exit] button to return to the Main window.
NOTE • If two-byte characters are used, the input text or numbers cannot be
set correctly.
• All items on this window cannot be left blank.
1 Crestron Control
Configures the settings of Crestron® control system devices.
Item
IP Address
Description
Configures the IP address of the control system.
Configures the IP ID of the control system.
IP ID
Specifies the port number used for communication by the
control system.
Port
To apply the settings, click the [Send] button.
2 Projector
Configures the network settings of the projector.
Item
Description
Configures the name of the projector. The length of the
Projector Name can be up to 64 alphanumeric characters.
Projector Name
Configures the location name of the projector. You can specify
a Location name up to 32 alphanumeric characters.
Location
Configures the user name for the projector. You can specify a
user name up to 32 alphanumeric characters.
Assigned To:
The usable symbols are space and the following: !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~
To apply the settings, click the [Send] button.
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2. Web Control
2.2 Crestron e-Control® - Tools window (continued)
3 Projector (continued)
Configures the network settings of the projector.
Item
Description
DHCP
Enables DHCP.
IP Address
Configures the IP address when DHCP is disabled.
Configures the subnet mask when DHCP is disabled.
Configures the default gateway when DHCP is disabled.
Configures the DNS server address when DHCP is disabled.
Subnet Mask
Default Gateway
DNS Server
To apply the settings, click the [Send] button.
4 User Password
Configures the User Password. To prompt the entry of User Password before
starting e-Control®, select the checkbox.
Item
Description
Configures the password.
You can specify a password up to 26 alphanumeric characters.
The usable symbols are space and the following:
!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~
New Password
Reenter the above password for verification. If the password is
incorrect, an error message is displayed.
Confirm
To apply the settings, click the [Send] button.
5 Admin Password
Configures the Admin Password. To prompt the entry of Admin Password before
displaying the Tools window, select the checkbox.
Item
Description
Configures the password.
You can specify a password up to 26 alphanumeric characters.
The usable symbols are space and the following:
!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~
New Password
Reenter the above password for verification. If the password is
incorrect, an error message is displayed.
Confirm
To apply the settings, click the [Send] button.
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2. Web Control
2.2 Crestron e-Control® (continued)
2.2.3 Info window
1
2
Displays the settings and status of the projector.
Click the [Exit] button to return to the Main window.
1 Projector Information
Item
Projector Name
Location
Description
Displays the projector name settings.
Displays the location name of the projector.
MAC Address
Displays the wired LAN MAC address of the projector.
Displays the resolution and vertical frequency of the signal
input selected on the projector.
Resolution
Lamp Hours
Assigned To:
Displays the usage time for the current lamp.
Displays the user name for the projector.
2 Projector Status
Item
Power Status
Input Source
Picture Mode
Installation
Eco Mode
Description
Displays the current power status.
Displays the current input signal source.
Displays the current picture mode setting.
Displays the current installation setting.
Displays the current eco mode setting.
Displays the current error status.
Error Status
• Projector Name, Location and the user name for Assigned To: may
appear truncated if they are too long.
NOTE
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2. Web Control
2.2 Crestron e-Control® (continued)
2.2.4 Help Desk window
Sends/receives messages to/from the administrator for Crestron RoomView®
Express.
Button
Description
Send
Sends a message.
Check the received message.
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2. Web Control
2.2 Crestron e-Control® (continued)
2.2.5 Emergency Alert
When the administrator for Crestron RoomView® Express sends out an alert
message, it will be displayed on the screen.
You can reply to the alert message via a chat format. Input a message in the box
below the alert message, and click the [Send] button.
• For details of Emergency Alert, refer to the manual of Crestron
NOTE
RoomView® Express.
• Alert messages are not displayed on the projected screen.
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3. Network Bridge Function
3. Network Bridge Function
This projector is equipped with the NETWORK BRIDGE function to perform
mutual conversion of a network protocol and a serial interface.
Using the NETWORK BRIDGE function, a computer that is connected with
this projector by Ethernet communication can control an external device that is
connected with this projector by RS-232C communication as a network terminal.
Protocol change
TCP/IP data
Serial data
Etherent
RS-232C
RS-232C cable
LAN cable
External device
Computer
LAN port
CONTROL port
3.1 Connecting devices
1) Connect the projector’s LAN port and the computer’s LAN port with a LAN
cable, for Ethernet communication.
2) Connect the projector’s CONTROL port and the device’s RS-232C port with
an RS-232C cable, for RS-232C communication.
NOTE • Before connecting the devices, read the manuals for the devices
to ensure the connection. For RS-232C connection, check the specifications
of each port and use the suitable cable. (&Connection to the ports in the
Operating Guide - Technical)
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3. Network Bridge Function
3.2 Communication setup
To configure the setup of the communication using NETWORK BRIDGE for
the projector, use items in the COMMUNICATION menu. Open the menu of
the projector and select the OPTION - SERVICE - COMMUNICATION menu.
(&OPTION menu > SERVICE > COMMUNICATION in the Operating Guide)
1) Using the COMMUNICATION TYPE menu, select the NETWORK BRIDGE
for the CONTROL port.
2) Using the SERIAL SETTINGS menu, select the proper baud rate and parity
for the CONTROL port, according to the specification of the RS-232C port of
the connected device.
Item
Condition
BAUD RATE 4800bps/9600bps/19200bps/38400bps
PARITY
Data length
Start bit
NONE/ODD/EVEN
8 bit (fixed)
1 bit (fixed)
Stop bit
1 bit (fixed)
3) Using the TRANSMISSION METHOD menu, set up the proper method for the
CONTROL port according to your use.
NOTE • The OFF is selected for the COMMUNICATION TYPE as the default
setting. (BAUD RATE : 19200bps, PARITY : NONE)
• Using the COMMUNICATION menu, set up the communication. Remember
that an unsuitable setup could cause malfunction of communication.
• When either one of the NETWORK BRIDGE settings is selected in the
COMMUNICATION TYPE menu, RS-232C commands cannot be received from
the CONTROL port.
3.3 Communication port
For the NETWORK BRIDGE function, send the data from the computer to the
projector with using the Network Bridge Port that is configured in the Port
Settings of web browser. (&15)
NOTE • Except for 41794, 9715, 9716, 9719, 9720, 5900, 5500, 4352
between 1024 and 65535 can be set up as the Network Bridge Port number.
It is set to 9717 as the default setting.
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3. Network Bridge Function
3.4 Transmission method
The transmission method can be selected from the menus, only when the
NETWORK BRIDGE is selected for the COMMUNICATION TYPE.
(&OPTION menu > SERVICE > COMMUNICATION in the Operating Guide)
HALF-DUPLEX FULL-DUPLEX
3.4.1 HALF-DUPLEX
This method lets the projector make two way communication, but only one
direction, either transmitting or receiving data, is allowed at a time.
The method does not allow the projector to receive the data from the computer
while waiting for response data from an external device. After the projector
receives the response data from an external device or the response limit time is
past, the projector can receive the data from the computer.
That means that the projector controls transmitting and receiving the data to
synchronize the communication.
To use the HALF-DUPLEX method, set up the RESPONSE LIMIT TIME following
the instructions below.
TCP/IP data
Protocol change
Serial data
RS-232C
Etherent
LAN cable
RS-232C cable
External device
Computer
Transmitting data
Transmitting data
Response limit
time
Discarding data
Response data
Response data
Discarding data
Using the RESPONSE LIMIT TIME menu, set the waiting time for response data
from an external device. (&OPTION menu > SERVICE > COMMUNICATION
in the Operating Guide)
OFF 1s 2s 3s ( OFF)
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3. Network Bridge Function
3.4 Transmission method (continued)
NOTE • With using the HALF-DUPLEX method, the projector can send out
254 byte data as maximum at once.
• If it is not required to monitor the response data from an external device and
the RESPONSE LIMIT TIME is set to OFF, the projector can receive the data
from the computer and send it out to an external device continuously.
The OFF is selected as the default setting.
3.4.2 FULL-DUPLEX
This method lets the projector make two way communication, transmitting and
receiving data at the same time, without monitoring response data from an
external device.
With using this method, the computer and an external device will send the data
out of synchronization. If it is required to synchronize them, set the computer to
make the synchronization.
NOTE • In case that the computer controls to synchronize transmitting
and receiving the data, it may not be able to control an external device well
depending on the processing status of the projector.
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4. Other Functions
4. Other Functions
4.1 E-mail Alerts
The projector can automatically send an alert message to the specified e-mail
addresses when the projector detects a certain condition that is requiring
maintenance or detected an error.
NOTE • Up to five e-mail addresses can be specified.
• The projector may be not able to send e-mail if the projector suddenly loses
power.
Mail Settings (&16)
To use the projector’s e-mail alert function, please configure the following items
through a web browser.
Example: If the IP address of the projector is set to 192.168.1.10:
Projector Web Control from the selection window.
2) Enter your user name and password, and then click the [OK].
3) Click the [Mail Settings] and configure each item. Refer to item 2.1.5 Mail
Settings (&16) for further information.
4) Click the [Apply] button to save the settings.
NOTE • Click the [Send Test Mail] button in the [Mail Settings] to confirm
that the e-mail settings are correct. The following mail will be delivered to the
specified addresses.
Subject line :Test Mail
Text :Send Test Mail
<Projector name>
Date
<Testing date>
Time
<Testing time>
IP Address
<Projector IP address>
MAC Address <Projector MAC address>
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4. Other Functions
4.1 E-mail Alerts (continued)
5) Click the [Alert Settings] on the main menu to configure the E-mail Alerts
settings.
6) Select and configure each alert item. Refer to item 2.1.6 Alert Settings (&17)
for further information.
7) Click the [Apply] button to save the settings.
Failure/Warning e-mails are formatted as follows:
Subject line : <Mail title>
<Projector name>
Text
: <Mail text>
Date
<Failure/Warning date>
<Failure/Warning time>
<Projector IP address>
Time
IP Address
MAC Address <Projector MAC address>
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4. Other Functions
4.2 Event Scheduling
The scheduling function enables to setup scheduled events including power on /
power off. It enables to be “self-management” projector.
NOTE • You can schedule the following control events: Power, Input Source.
(&20)
• The power on event has the lowest priority among the all events that are
defined at the same time.
• There are 3 types of Scheduling, 1) daily 2) weekly 3) specific date. (&19)
• The priority for scheduled events is as follows 1) specific date 2) weekly 3)
daily.
• Up to five specific dates are available for scheduled events. Priority is given to
those with the lower numbers when more than one event has been scheduled
for the same date and time (e.g., ‘Specific date No. 1’ has priority over ‘Specific
date No. 2’ and so on.
• Be sure to set the date and time before enabling scheduled events. (&21)
Once you turn off the projector in the SAVING mode (&SETUP menu in the
Operating Guide) or the AC power, the current date and time setting is reset.
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4. Other Functions
4.2 Event Scheduling(continued)
Schedule Settings (&19)
Schedule settings can be configured from a web browser.
Example: If the IP address of the projector is set to 192.168.1.10:
Projector Web Control from the selection window.
2) Enter your user name and password, and then click the [OK].
3) Click the [Schedule Settings] on the main menu and select the required
schedule item. For example, if you want to perform the command every Sunday,
please select the [Sunday].
4) Click the [Enable] check box to enable scheduling.
5) Enter the date (month/day) for specific date scheduling.
6) Click the [Apply] button to save the settings.
7) After configure the time, command and parameters, click the [Register] to add
the new event.
8) Click the [Delete] button when you want to delete a schedule.
There are three types of scheduling.
1) Daily: Perform the specified operation at a specified time every day.
2) Sunday ~ Saturday: Perform the specified operation at the specified time on a
specified day of the week.
3) Specific date: Perform the specified operation on the specified date and time.
NOTE • In standby mode, the POWER indicator will flash green for approx. 3
seconds when at least 1 “Power ON” schedule is saved.
• When the schedule function is used, the power cord must be connected to the
projector and the outlet. The schedule function does not work when the breaker
in a room is tripped. The power indicator will lights orange or green when the
projector is receiving AC power.
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4. Other Functions
4.2 Event Scheduling(continued)
Date/Time Settings (&21)
The Date/Time setting can be adjusted via a web browser.
Example: If the IP address of the projector is set to 192.168.1.10:
Projector Web Control from the selection window.
2) Enter your user name and password, and then click the [OK].
3) Click the [Date/Time Settings] on the main menu and configure each item.
Refer to item 2.1.8 Date/Time Settings (&21) for further information.
4) Click the [Apply] button to save the settings.
NOTE • The internal clock’s time may not remain accurate. Using SNTP is
recommended to maintain accurate time (&22).
• Once you turn off the projector in the SAVING mode (&SETUP menu in the
Operating Guide) or the AC power, the current date and time setting is reset.
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4. Other Functions
4.3 Command Control via the Network
You can configure and control the projector via the network using RS-232C
commands.
Communication Port
The following two ports are assigned for the command control.
TCP #23 (Network Control Port1 (Port: 23))
TCP #9715 (Network Control Port2 (Port: 9715))
NOTE • Command control is available only via the specified port above.
Command Control Settings (&14)
Configure the following items from a web browser when command control is used.
Example: If the IP address of the projector is set to 192.168.1.10:
Projector Web Control from the selection window.
2) Enter your user name and password, and then click the [OK].
3) Click the [Port Settings] on the main menu.
4) Click the [Enable] check box to open Network Control Port1 (Port: 23) to use
TCP #23. Click the [Enable] check box for the [Authentication] setting when
authentication is required, otherwise clear the check box.
5) Click the [Enable] check box to open Network Control Port2 (Port: 9715) to
use TCP #9715. Click the [Enable] check box for the [Authentication] setting
when authentication is required, otherwise clear the check box.
6) Click the [Apply] button to save the settings.
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4. Other Functions
4.3 Command Control via the Network (continued)
When the authentication setting is enabled, the following settings are required.
(&23)
7) Click the [Security Settings] on the main menu.
8) Click the [Network Control] and enter the desired authentication password.
* See NOTE.
9) Click the [Apply] button to save the settings.
NOTE
• The Authentication Password will be the same for Network Control
Port1 (Port: 23), Network Control Port2 (Port: 9715) and PJLink™ Port
(Port: 4352).
• The new configuration settings are activated after restarting the network
connection. When the configuration settings are changed, you must restart the
network connection. You can restart the network connection by clicking the
[Network Restart] on the main menu(&31).
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4. Other Functions
4.3 Command Control via the Network (continued)
Command Format
Command formats differ among the different communication ports.
● TCP #23
You can use the RS-232C commands without any changes. The reply data
format is the same as the RS-232C commands. ( RS-232C Communication
&
in the Operating Guide - Technical)
However, the following reply will be sent back in the event of authentication
failure when authentication is enabled.
<Reply in the event of an authentication error>
Reply
Error code
0x04 0x00
0x1F
● TCP #9715
Send Data format
The following formatting is added to the header (0 x 02), Data length (0 x 0D),
Checksum (1 byte) and Connection ID (1 byte) of the RS-232C commands.
Connection
Header
Data length
RS-232Ccommand
Check Sum
ID
0x02
0x0D
13 bytes
1 byte
1 byte
Header
Data length
→ 0x02, Fixed
→ RS-232C commands byte length (0x0D, Fixed)
RS-232C command → RS-232C commands that start with 0xBE 0xEF
(13 bytes)
Check Sum
→ This is the value to make zero on the addition of the
lower 8 bits from the header to the checksum.
→ Random value from 0 to 255 (This value is attached
to the reply data)
Connection ID
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4. Other Functions
4.3 Command Control via the Network (continued)
Reply Data format
The connection ID (the data is same as the connection ID data on the sending
data format) is attached to the RS-232C commands reply data.
<ACK reply>
Connection
Reply
ID
0x06
1 byte
<NAK reply>
Connection
Reply
0x15
ID
1 byte
<Error reply>
Connection
Reply
0x1C
Error code
ID
2 bytes
1 byte
<Data reply>
Connection
Reply
0x1D
Data
ID
2 bytes
1 byte
<Projector busy reply>
Connection
Reply
Status code
ID
0x1F
2 bytes
1 byte
<Authentication error reply>
Authentication
Error code
Connection
Reply
ID
0x1F
0x04 0x00
1 byte
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4. Other Functions
4.3 Command Control via the Network (continued)
Automatic Connection Break
The TCP connection will be automatically disconnected after there is no
communication for 30 seconds after being established.
Authentication
The projector does not accept commands without authentication success
when authentication is enabled. The projector uses a challenge response type
authentication with an MD5 (Message Digest 5) algorithm.
When the projector is using a LAN, a random 8 bytes will be returned if
authentication is enabled. Bind this received 8 bytes and the Authentication
Password and digest this data with the MD5 algorithm and add this in front of the
commands to send.
Following is a sample if the Authentication Password is set to “password” and the
random 8 bytes are “a572f60c”.
1) Connect the projector.
2) Receive the random 8 bytes “a572f60c” from the projector.
3) Bind the random 8 bytes “a572f60c” and the Authentication Password
“password” and it becomes “a572f60cpassword”.
4) Digest this bind “a572f60cpassword” with MD5 algorithm.
It will be “e3d97429adffa11bce1f7275813d4bde”.
5) Add this “e3d97429adffa11bce1f7275813d4bde” in front of the commands
and send the data.
Send “e3d97429adffa11bce1f7275813d4bde”+command.
6) When the sending data is correct, the command will be performed and the
reply data will be returned. Otherwise, an authentication error will be returned.
NOTE • As for the transmission of the second or subsequent commands, the
authentication data can be omitted when the same connection.
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4. Other Functions
4.4 Crestron RoomView®
Crestron RoomView® is a multi-user resource management program provided
by Crestron Electronics, Inc. It is an application for managing and controlling the
projector and other AV devices collectively.
For details of Crestron RoomView®, refer to the Crestron® website.
The following communication interfaces can be used to manage the entire facility.
1) Crestron RoomView® Express / Crestron RoomView® Server Edition
RoomView® Express and RoomView® Server Edition are software provided
by Crestron Electronics, Inc. They are used for managing all the AV devices,
and are also able to communicate with the help desk as well as send out alert
messages.
For details of the software, refer to the following website.
2) Crestron e-Control®
Crestron e-Control® is a system controller that can be operated via a web
browser (&32).
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5. Troubleshooting
5. Troubleshooting
Reference
Problem
Likely Cause
Things to Check
Page
Number
The computer and/or
Check the network
configurations of the
Can't communicate projector's network settings
–
are not configured correctly. computer and projector.
Others
- Information from
the projector
to computer is
not correct or
completed
Communication between the
projector and computer is not
Try “NETWORK RESTART”
working well.
In the
in SERVICE menu under the Operating
NETWORK menu.
Guide
NETWORK Functions of the
- The projector does projector is not working well.
not respond
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6. Warranty and after-sales service
6. Warranty and after-sales service
If a problem occurs with the equipment, please read 5. Troubleshooting (&55)
section first and review all suggested check points. After that, please contact your
dealer or service company, if you still have the problem. They will tell you what
warranty condition is applied.
DUKANE CORP AV SERVICE DEPT
2900 Dukane Drive
St Charles, IL 60174
800-676-2487 / 630-762-4032
Fax 630-584-5156
www.dukaneav.com
430-8934-Net-00
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