Ducane HVAC Heat Pump 2HP13 User Manual

2HP13 & 2HP14 SPLIT SYSTEM HEAT PUMP  
INSTALLATION / START-UP INSTRUCTIONS  
/HOMEOWNERS INFORMATION MANUAL  
These instructions must be read and understood completely before attempting installation.  
Issue 0733  
TABLE OF CONTENTS  
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Unit Location & Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Rooftop Installation & Recommendations . . . . . . . . . . . . . . . . . . . .  
Indoor Coil Piston Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Refrigeration Line Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Installation of Line Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Leak Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Evacuating & Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Opening Service Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
2
2
3
3
3
4
4
4
5
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Control Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Start-Up Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Adjusting charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Defrost System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Single Phase Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
5
5
6
6
7
9
3 Phase Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Homeowner's Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
These units are designed for use in residential and light commercial type buildings. Heat Pumps may only be  
installed with indoor combinations listed in the Air-Conditioning and Refrigeration Institute (ARI) Directory of  
Certified Products. Refer to http://www.aridirectory.org/index.html .  
Inspect the unit for any damage before installation. If damage is found, notify the transportation company  
immediately and file a concealed damage claim.  
Installation or repairs made by unqualified persons can result in hazards to you and others. Installation  
MUST conform with local building codes and with the National Electrical Code NFPA 70/ANSI C1-1993 or  
current edition and Canadian Electrical Code Part 1 CSA C22.1.  
Improper installation, adjustment, alteration, service or maintenance will void the warranty. The qualified installer or  
agency must use factory-authorized kits or accessories when added to this products. Refer to the individual instructions  
included with the specific accessory kit.  
NOTE  
These instructions are intended as a general guide and do not supersede national, state or local codes in any way.  
These instructions must be left with the property owner.  
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Elevate Unit  
DO LOCATE THE UNIT:  
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With proper clearances on sides and top of unit  
On a solid, level foundation or pad  
To minimize refrigerant line lengths  
Accumulation of water and ice in base pan may  
cause equipment damage.  
Elevate unit per local climate and code requirements to  
provide clearance above estimated snowfall level and  
ensure adequate drainage of unit. Use snow stand in  
areas where prolonged freezing temperatures are  
encountered.  
DO NOT LOCATE THE UNIT:  
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On brick, concrete blocks or unstable surfaces  
Near clothes dryer exhaust vents  
Near sleeping area or near windows  
Under eaves where water, snow or ice can fall  
directly on the unit  
If conditions or local codes require the unit be attached  
to pad or mounting frame, tie down bolts should be used  
and fastened through knockouts provided in unit base pan.  
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with clearance less than 2 ft. from a second unit  
with clearance less than 4 ft. on top of unit  
Operating Ambient  
The minimum outdoor operating ambient in cooling  
modeis55/F, andthemaximumoutdooroperatingambient  
in cooling mode is 125/F. The maximum outdoor operating  
ambient in heating mode is 66/F.  
Roof Top Installations  
Mount on level platform or frame 6 inches above roof  
surface. Place unit above a load-bearing wall and isolate  
unit and tubing set from structure. Arrange supporting  
members to adequately support unit and minimize  
transmission of vibration to building. Ensure roof structure  
and anchoring method is adequate for location. Consult  
local codes governing rooftop applications.  
Indoor Coil Piston Selection  
The outdoor heat pump section must be matched to a  
factory approved indoor section. It is mandatory that the  
installer ensure that the correct piston is installed in the  
indoor section. If necessary remove the existing piston and  
replace it with the correct piston See indoor unit  
instructions for details of changing the piston. Contact  
your distributor for accessory piston kits.  
Roof mounted units exposed to winds above 5 mph  
may require wind baffles to achieve adequate defrost. A  
sheet metal baffle should be spaced 6-1/2" from the fall of  
the coil. The height should cover the face of the coil and  
the length should be 6" from the access panel.  
Indoor (Cooling) Piston Size  
13 SEER Heat Pump Indoor Piston Sizes  
NOTE: Unit must be level to within ± 2/ (± 3/8 in./ft) per  
compressor manufacturer specifications.  
Unit Size  
18  
Piston Size  
.055  
24  
.063  
30  
.068  
Clearance Requirements  
36  
.076  
When installing, allow sufficient space for airflow  
clearance, wiring, refrigerant piping, and service. For  
proper airflow, quiet operation and maximum efficiency.  
Position so water, snow, or ice from roof or eaves cannot  
fall directly on unit.  
42  
48  
60  
.076  
.082  
.098  
The evaporator coil may use an expansion valve (TXV) in place of piston.  
14 SEER Heat Pump Models  
All 14 SEER heat pump models are only rated with TXV on  
the indoor side.  
14 SEER Heat Pump Indoor TXV  
Unit Size  
18 thru 36  
42 thru 48  
TXV Kit  
TXV3  
TXV5  
Refrigeration Line Sets  
Use only refrigerant grade copper tubes. Split  
systems may be installed with up to 50 feet of line set (no  
more than 20 feet vertical) without special consideration  
(see long line set guidelines).  
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The following is the recommended method for making  
braze connections at the refrigerant line connections:  
1. Debur and clean refrigerant tube end with emery  
cloth or steel brush.  
2. Insert tubing into swage fitting connection.  
3. Wrap wet rags over valves to protect from heat.  
4. Allow dry nitrogen to flow through refrigerant lines.  
5. Braze joint, using a suitable brazing alloy for copper  
to copper joints.  
Recommended Liquid & Vapor Tube Diameters (In.)  
LIQUID  
VAPOR  
Unit Size  
Connection Dia. Tube Dia. Connection Dia. Tube Dia.  
018  
024  
030  
036  
042  
048  
060  
3/8"  
3/8"  
3/8"  
3/8"  
3/8"  
3/8"  
3/8"  
3/8"  
3/8"  
3/8"  
3/8"  
3/8"  
3/8"  
3/8"  
3/4  
3/4  
3/4  
3/4  
7/8  
7/8  
7/8  
3/4  
3/4  
3/4  
3/4  
7/8  
7/8  
*1-1/8  
*FIELD SUPPLIED 7/8 X 1-1/8 CONNECTOR REQUIRED ON BOTH  
ENDS OF VAPOR TUBING.  
6. Quench the joint and tubing with water using a wet  
rag. Leave rag on fitting body and re-wet with water  
to help cool area.  
It is important that no tubing be cut or seals broken  
until you are ready to actually make connections to the  
evaporator and to the condenser section. DO NOT remove  
rubber plugs or copper caps from the tube ends until ready  
to make connections at evaporator and condenser. Under  
no circumstances leave the lines open to the atmosphere  
for any period of time, if so unit requires additional  
evacuation to remove moisture.  
Leak Check  
Refrigeration lines and indoor coil must be checked for  
leaks after brazing and before evacuation.  
The  
recommended procedure is to apply a trace amount of  
vapor refrigerant (approximately two ounces or 3 psig) into  
the line set and indoor coil, then pressurize with 150 psig  
of dry nitrogen. Use a refrigerant leak detector to check all  
joints. The system may also be checked for leaks using a  
halide torch or pressure and soapy solution. After  
completion of leak check, relieve all pressure from system  
before evacuation.  
Be extra careful with sharp bends. Tubing can "kink"  
very easily, and if this occurs, the entire tube length will  
have to be replaced. Extra care at this time will eliminate  
future service problems.  
It is recommended that vertical suction risers not be  
up-sized. Proper oil return to the compressor should be  
maintained with suction gas velocity.  
Evacuating And Charging Instructions  
NOTE: Intentional release of CFC or HCFC refrigerant  
to the atmosphere violates Federal Law. It may  
also violate State and Local Codes. Check all  
Federal, State and Local Codes before  
proceeding.  
Installation of Line Sets  
DO NOT fasten liquid or suction lines in direct contact  
with the floor or ceiling joist. Use an insulated or  
suspension type of hanger. Keep both lines separate, and  
always insulate the suction line. Long liquid line runs (30  
feet or more) in an attic will require insulation. Route  
refrigeration line sets to minimize length.  
These outdoor units are pre-charged at the factory with  
adequate refrigerant to handle 15 feet of refrigerant tubing.  
DO NOT let refrigerant lines come in direct contact with  
foundation. When running refrigerant lines through the  
foundation or wall, openings should allow for a sound and  
vibration absorbing material to be placed or installed  
between tubing and foundation. Any gap between  
foundation or wall and refrigerant lines should be filled with  
a vibration damping material.  
NOTE: DO NOT use any portion of the charge for purging  
or leak testing. It is mandatory that a thorough  
evacuation of the refrigeration lines and indoor coil  
be performed.  
The liquid line and suction line service valves have been  
closed after final testing at the factory. DO NOT disturb  
these valves until the lines have been leak checked and  
evacuated or the charge in the unit may be lost.  
If ANY refrigerant tubing is buried, provide a 6 inch  
vertical rise at service valve. Refrigerant tubing  
lengths up to 36 inches may be buried without further  
special consideration. For lengths above 36 inches,  
consult your local distributor.  
1. Connect the vacuum pump to the center hose of the  
manifoldgaugeset, thelow-pressuremanifoldgauge  
to the vapor service valve and the high pressure  
manifold gauge to the liquid service valve.  
NOTE: Unnecessary switching of hoses can be avoided  
and complete evacuation of all lines can be  
achieved by also connecting a branch hose from  
the manifold gauge center port to a cylinder of R-  
22. Provide a separate shut-off valve to vacuum  
pump to avoid contaminating vacuum pump oil  
with refrigerant.  
Before making braze connections, be sure all joints are  
clean. Before heat is applied for brazing, dry nitrogen  
should be flowing through the tubing to prevent oxidation  
and scale formation on the inside of the tubing.  
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2. The valves should be kept in the "front seated"  
(closed) position. This will allow evacuation of the  
refrigeration lines and the indoor coil, without  
disturbing the factory charge in the outdoor unit.  
3. Follow the vacuum pump manufacturer's  
instructions. Allow the pump to operate until the  
system has been evacuated down to 300 microns.  
Allow the pump to continue running for an additional  
15 minutes. Turn OFF the pump and leave the  
connections secured to the two (2) service valves.  
After 5 minutes, if the system fails to hold 500  
microns or less, check all connections for tight fit and  
repeat the evacuation procedure.  
Provide line voltage power supply to unit from a properly  
sized disconnect switch. Route power and ground wires  
from disconnect switch to unit. Line voltage connections  
are made at the line side of the contactor in the control box  
of the outdoor unit. Follow the appropriate wiring diagram  
attached to inside of the access panel.  
Proper circuit protection recommendations are indicated  
on Unit Rating Plate. Time delay fuses are required to  
prevent blowing due to starting current (the current in rush  
when equipment starts is referred to as the Locked Rotor  
Amps or (LRA). A fuse of this kind properly sized will give  
maximum equipment protection.  
4. Isolate the vacuum pump from the system by closing  
the shutoff valves on the gauge-set. Disconnect the  
vacuum pump.  
Use copper wire only between disconnect switch and  
unit.  
Remove access panel to gain access to unit wiring.  
Extend wires from disconnect through power wiring hole  
provided and into unit control box. Flexible conduit is  
required for the swing out control box feature.  
Opening Service Valves  
After evacuation of the connecting lines, remove the  
service valve cap and fully insert the hex wrench into the  
stem. A back-up wrench is required on the valve body to  
open the valve stem. Back-out counterclockwise until the  
valve stem just touches the coined edge.  
The unit cabinet must have an uninterrupted or  
unbroken ground to minimize personal injury if  
an electrical fault should occur. The ground  
may consist of electrical wire or metal conduit  
when installed in accordance with existing  
electrical codes. Failure to follow this warning  
can result in an electric shock, fire, or death.  
Wrench sizes:  
3/8 service valve: 3/16" Hex wrench  
3/4 service valve: 5/16" Hex wrench  
7/8 service valve: 5/16" Hex wrench  
Replace service valve cap and torque to 8-11 ft-lb on 3/8"  
valves; 12-15 ft-lb on 3/4" valves; 15-20 ft-lb on 7/8" valves.  
Use backup wrench on valve body when torqueing valve  
cap.  
Connect ground wire to ground connection in control box  
for safety. Connect power wiring to contactor.  
High voltage power connections to 3-phase models is  
made to "Pig Tail" leads with field supplied splice  
connectors.  
Install Electrical Accessories  
Refer to the instructions packaged with the accessories.  
Control Wiring  
The control voltage is 24 Vac. NEC Class I insulated 18  
AWG is required for control wiring. For lengths longer than  
150 feet, contact your local distributor for technical service.  
Electrical Connections  
. . . .  
ELECTRICAL SHOCK HAZARD!  
Ensure the room thermostat is properly installed per  
instructions shipped with room thermostat. Generally the  
thermostat should not be exposed to sunlight, drafts or  
vibration and should not be mounted on exterior walls.  
Turn OFF electric power before connecting unit,  
performing any maintenance or removing  
panels or doors. More than one disconnect  
may be required to turn off all power.  
Low voltage control wire connections should be made to  
the screw connection terminal board mounted on the  
defrost control as shown. All low voltage control wiring  
must be separated from incoming power leads.  
FAILURE TO DO SO COULD RESULT IN BODILY  
INJURY OR DEATH.  
Be sure to check all local codes to determine that the unit  
is installed accordance with local requirements. Consult  
the National Electric Code for wire size requirements. Use  
60/ C wire or higher. Always provide ground connections  
to the outdoor unit. Power supply must agree with rating  
on unit nameplate.  
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Adjusting Charge  
Factory charge is shown on the rating label located on  
the access panel.  
All split system heat pumps are factory charged for  
15 feet of connecting line set and matched indoor fan  
coil. Nameplate refrigerant charge should initially be  
adjusted for line set lengths other than 15 feet. For line  
sets shorter than 15 feet in length, remove charge. For line  
sets longer than 15 feet, add charge. Oil charge is  
sufficient for all line lengths.  
Refrigeration Charge Adjustment  
Liquid Line Diameter  
3/8"  
Oz. Per Linear Foot *  
.6  
* Factory charge for series is for 15' (ft.) line sets and matched fan  
coil.  
Before final adjustment is made to the refrigerant charge,  
it is imperative that proper indoor airflow be established.  
Airflow will be higher across a dry coil versus a wet coil.  
Blower charts are calculated with a dry or wet coil basis.  
Recommended airflow is 350-450 CFM per ton (12,000  
Btuh) through a wet coil. Refer to indoor unit instructions  
for methods of determining air flow and blower  
performance.  
Heat Pump Application with Electric Heat  
Emergency Heat (heating heat pump)  
If selector switch on thermostat is set to the emergency  
heat position, the heat pump will be locked out of the  
heating circuit, and all heating will be electric heat ( if  
applicable). A jumper should be placed between W and E  
on the thermostat so that the electric heat control will  
transfer to the first stage heat on the thermostat. This will  
allow the indoor blower to cycle on and off with the electric  
heat when the fan switch is in the AUTO position.  
Cooling Cycle Charge Adjustment  
The optimum method for checking the charge is by  
weight. However the following methods may be used  
to confirm the proper charge:  
Units with Indoor Pistons  
Units installed with indoor pistons require charging with  
the superheat method.  
* Add Jumper on Subbase (Optional)  
The following procedure is valid when indoor airflow is  
within ± 20% of its rated CFM.  
Start-Up Procedure  
1. Check to ensure:  
1. Operate unit a minimum of 10 minutes before  
checking charge.  
2. Measure suction pressure by attaching a gage to  
suction valve service port. Do not use compressor  
suction port. Determine saturation temp from T/P  
chart.  
3. Measure suction temperature by attaching an  
accurate thermistor type or electronic thermometer  
to suction line at service valve.  
4. Calculate superheat (measured temp. — saturation  
temp.).  
5. Measure outdoor air dry-bulb temperature with  
thermometer.  
6. Measure indoor air (entering indoor coil) wet-bulb  
temperature with a sling psychrometer.  
7. Compare superheat reading at service valve with the  
chart located on control box cover.  
8. If unit has a higher suction line temperature than  
charted temperature, add refrigerant until charted  
temperature is reached.  
9. If unit has a lower suction line temperature than  
chartedtemperature, reclaimrefrigerantuntilcharted  
temperature is reached.  
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Service valve and gage port caps are installed and  
tightened.  
Voltage supply at unit agrees with nameplate  
rating.  
Field wiring connections are tight and factory  
wiring has not been disturbed and are tight.  
Indoor fan motor is on correct speed tap.  
2. Set thermostat selector switch to OFF and fan control  
switch to "Auto" is so equipped.  
3. Close electrical disconnects to energize system.  
4. Set room thermostat at desired temperature. Be sure  
set point is below indoor ambient temperature.  
5. Set the system switch of the thermostat on COOL (or  
HEAT if applicable) and fan switch for continuous  
operation (ON) or AUTO, as desired. There will be a  
5 minute short cycle compressor delay on startup.  
Operate unit for 15-20 minutes, then check the system  
refrigerant charge.  
6. Adjust refrigerant charge per "Adjusting Charge"  
section.  
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10. Remove charge if superheat is low and add charge  
if superheat is high.  
SYSTEM OPERATION  
The outdoor unit and indoor blower cycle on demand  
from the room thermostat. When the thermostat blower  
switch is in the ON position, the indoor blower operates  
continuously.  
Model  
Required Subcooling  
(± I/F)  
HP 13  
14  
HP 14  
10  
Filter Drier  
18  
24  
30  
36  
42  
48  
60  
The outdoor unit is equipped with a bi-flow filter drier. If  
replacementisnecessary, ordernewdryer accordingtothe  
service parts manual.  
9
13  
9
3
8
14  
3
11  
8
9
Emergency Heat Function (Room Thermostat)  
An emergency heat function is designed into some room  
thermostats. This feature is applicable when isolation of  
outdoor unit is required or when auxiliary electric heat is  
staged by outdoor thermostats. When the room thermostat  
is placed in the emergency heat position, the outdoor unit  
control circuit is isolated from power and field-provided  
relays bypass the outdoor thermostats. An amber  
indicating light simultaneously comes on to remind the  
homeowner that he is operating in the emergency heat  
mode.  
12  
-
Units with Indoor TXV  
Units installed with TXV on indoor side, require charging  
with the subcooling method.  
1. Operate unit a minimum of 10 minutes before  
checking charge.  
2. Measure liquid service valve pressure by attaching  
an accurate gage to service port. Determine  
saturation temp. from T/P chart.  
3. Measure liquid line temperature by attaching an  
accurate thermistor type or electronic thermometer  
to liquid line near outdoor coil.  
4. Calculate subcooling (saturation temp.— measured  
temp.).  
5. Find the point where required subcooling  
temperatureintersectsmeasuredliquidservicevalve  
pressure.  
Emergency heat is usually used during an outdoor unit  
shutdown, but it should also be used following a power  
outage. If power has been off for over an hour and the  
outdoor temperature is below 50/F (10/C). System should  
be left in the emergency heat mode at least six hours to  
allow the crankcase heater sufficient time to prevent  
compressor slugging. This applies only to systems with  
crank case heaters.  
Defrost System  
The defrost system includes two (2) components: a  
defrost thermostat and a defrost control.  
6. Add refrigerant if subcooling is lower than table  
below. Recover refrigerant if subcooling is high.  
Defrost Thermostat  
Heating Check Chart Procedure  
The defrost thermostat is located on the liquid line  
between the check/expansion valve and the distributor.  
When defrost thermostat senses 29/F or cooler, the  
thermostat contacts close and send a signal to the defrost  
control board to start the defrost timing. It also terminates  
defrost when the liquid line warms up to 60/F.  
To check system operation during heating cycle, refer to  
the Heating Check Chart located on back of control box  
cover. This chart indicates whether a correct relationship  
exists between system operating pressure and air  
temperature entering indoor and outdoor units. If pressure  
and temperature do not match on chart, system refrigerant  
charge may not be correct. Do not use chart to adjust  
refrigerant charge.  
Defrost Control  
The defrost control board includes the combined  
functions of a time/temperature defrost control, defrost  
relay, diagnostic LEDs and terminal strip for field wiring  
connections.  
Charge must be rechecked again during the cooling  
season.  
The control provides automatic switching from normal  
heating operation to defrost mode and back. During  
compressor cycle, the control accumulates compressor  
run times at 30-, 60-, or 90-minute field-adjustable  
intervals. If the defrost thermostat is closed when the  
selected compressor run time interval ends (call for  
Cold Weather Application  
A cold weather accessory kit may be required for heat  
pumps operating at ambient conditions below 25/ F.  
Supplemental heat should be provided for these conditions  
due to the expected performance degeneration.  
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defrost), the defrost relay is energized and defrost begins.  
The factory setting is 60 minutes. However, if frost  
accumulation is easily cleared, the optimum efficiency  
setting is 90 minutes.  
removed.  
NOTE: The 30 second "off" cycle is not functional when  
jumpering the TEST pins.  
Time Delay  
The timed-off delay is 5 minutes long. The delay help to  
protect the compressor from short-cycling in case the  
power to the unit is interrupted or a pressure switch opens.  
The delay is bypassed by placing the timer select jumper  
across the TEST pins for 0.5 seconds.  
Pressure Switch Circuit  
The defrost control incorporates 2 pressure switch  
circuits. The optional high pressure switch connects to the  
boards HI PS terminals. The low pressure switch is factory  
installed.  
During a single demand cycle, the defrost control will lock  
out the unit after the fifth time that the circuit is interrupted  
by any pressure switch wired to the control board. In  
addition, the diagnostic LEDs will indicate a locked-out  
pressure switch after the fifth occurrence of an open  
pressure switch. The unit will remain locked out until power  
to the board is interrupted, then re-established or until the  
jumper is applied to the TEST pins for 0.5 seconds.  
Outdoor Unit Defrost Control Board  
Defrost Control Timing Pins  
NOTE: The defrost control board ignores input from the  
low-pressure switch terminals as follows:  
Each timing pin selection provides  
a
different  
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During the TEST mode,  
During the defrost cycle,  
During the 90 second start-up period,  
and for the first 90 seconds each time the reversing  
valve switches heat/cool modes. If the TEST pins  
are jumpered and the 5 minute delay is being by-  
passed, the LO PS terminal signal is not ignored  
during the 90 second start-up period.  
accumulated compressor run time period for one defrost  
cycle. This time period must occur before a defrost cycle  
is initiated. The defrost interval can be adjusted to 30 (/T1),  
60 (T2), or 90 (T3) minutes. The defrost timing jumper is  
factory-installed to provided a 90-minute defrost interval.  
If the timing selector jumper is not in place the control  
defaults to a 90-minute defrost interval. The maximum  
defrost period is 14 minutes and cannot be adjusted.  
A TEST option is provided for troubleshooting. The  
TEST mode may be started any time the unit is in the  
heating mode and the defrost thermostat is closed or  
jumpered. If the jumper is in the TEST position at power-  
up, the control will ignore the test pins. When the jumper  
is placed across the TEST pins for 2 seconds, the control  
will enter the defrost mode. If the jumper is removed  
before an additional 5 second period has elapsed ( 7  
seconds total), the unit will remain in defrost mode until the  
defrost thermostat opens or 14 minutes have passed. If  
the jumper is not removed until after the additional 5  
second period has elapsed, the defrost will terminate and  
the test option will not function again until the jumper is  
removed and re-applied.  
Diagnostic LEDS  
The defrost board uses 2 LEDs for diagnostics. The  
LEDs flash a specific sequence according to the condition.  
Defrost Control board Diagnostic LED  
Mode  
Green LED (DS2)  
OFF  
Red LED (DS1)  
OFF  
No power to control  
Normal operation/  
power to control  
Anti-short cycle  
lockout  
Low pressure switch  
fault (Optional)  
Low pressure switch  
lockout (Optional)  
High pressure switch  
fault (Optional)  
Simultaneous Slow FLASH  
Alternating Slow FLASH  
OFF  
Slow FLASH  
OFF  
ON  
Slow FLASH  
ON  
OFF  
OFF  
High pressure Switch  
lockout (Optional)  
Compressor Delay  
The defrost board has a field-selectable function to  
reduce occasional sounds that may occur while the unit is  
cycling in and out of the defrost mode. The compressor will  
be cycled "off" for 30 seconds going in and out of the  
defrost mode when the compressor delay jumper is  
100402-07  
Issue 0733  
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Page 8 of 18  
H/P SINGLE PHASE WIRING DIAGRAM  
100402-07  
Issue 0733  
Page 9 of 18  
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H/P 3 PHASE WIRING DIAGRAM  
100402-07  
Issue 0733  
Page 10 of 18  
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SUPERHEAT TABLES FOR CHARGING SYSTEMS WITH PISTON COILS  
Required Superheat for 2HP13 (B,L)18P-1A  
OUTDOOR DRY BULB TEMPERATURE (/F)  
INDOOR  
WET-BULB (/F)  
60  
6
65  
--  
70  
--  
75  
--  
80  
--  
85  
--  
90  
--  
95  
--  
100  
--  
105  
--  
110  
--  
115  
--  
53  
55  
57  
59  
61  
63  
65  
67  
69  
71  
73  
75  
9
1
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
12  
15  
18  
18  
24  
27  
30  
34  
37  
40  
4
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
8
1
--  
--  
--  
--  
--  
--  
--  
--  
--  
12  
15  
20  
24  
28  
32  
36  
40  
6
1
--  
--  
--  
--  
--  
--  
--  
--  
12  
16  
20  
25  
30  
35  
39  
9
3
--  
--  
--  
--  
--  
--  
--  
12  
17  
23  
28  
34  
39  
6
3
--  
--  
--  
--  
--  
--  
13  
19  
26  
32  
39  
10  
13  
16  
27  
38  
6
3
--  
--  
--  
--  
7
5
--  
--  
--  
--  
8
7
3
--  
--  
--  
22  
37  
15  
36  
10  
34  
--  
--  
--  
32  
31  
30  
Heating Mode Pressures 2HP13(B,L)18P-1A  
Press. (psig)  
High Low  
Press. (psig)  
OUTDOOR  
OUTDOOR  
(/F)  
(/F)  
High  
168  
Low  
42  
70  
65  
60  
55  
50  
45  
40  
35  
234 85  
30  
25  
20  
15  
10  
225  
216  
208  
199  
190  
183  
176  
79  
73  
69  
63  
57  
53  
47  
161  
154  
148  
142  
38  
33  
30  
25  
Required Superheat for 2HP13 (B,L)24P-1A  
OUTDOOR DRY BULB TEMPERATURE (/F)  
INDOOR  
WET-BULB (/F)  
60  
6
9
65  
--  
1
5
9
70  
--  
--  
--  
1
75  
--  
--  
--  
--  
80  
--  
--  
--  
--  
85  
--  
--  
--  
--  
90  
--  
--  
--  
--  
95  
--  
--  
--  
--  
100  
--  
--  
--  
--  
105  
--  
--  
--  
--  
110  
--  
--  
--  
--  
115  
--  
--  
--  
--  
53  
55  
57  
59  
61  
63  
65  
67  
69  
71  
73  
75  
13  
17  
20  
20  
27  
30  
33  
37  
40  
43  
13  
17  
22  
26  
30  
35  
39  
43  
6
0
--  
--  
--  
--  
--  
--  
--  
--  
13  
17  
22  
28  
33  
38  
43  
10  
13  
18  
25  
31  
37  
43  
3
--  
--  
--  
--  
--  
--  
--  
6
3
--  
--  
--  
--  
--  
--  
15  
21  
29  
36  
44  
11  
13  
19  
32  
44  
7
7
10  
27  
44  
3
5
7
--  
--  
3
--  
--  
--  
--  
--  
--  
--  
--  
--  
21  
45  
10  
45  
--  
--  
--  
46  
46  
47  
Heating Mode Pressures 2HP13(B,L)24P-1A  
Press. (psig)  
Press. (psig)  
High Low  
OUTDOOR  
OUTDOOR  
(/F)  
(/F)  
High Low  
70  
65  
60  
55  
50  
45  
40  
35  
228 73  
30  
25  
20  
15  
10  
164 36  
220  
211  
202  
194  
185  
178  
171  
68  
63  
59  
54  
49  
45  
40  
156  
150  
144  
139  
32  
28  
26  
22  
100402-07  
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Required Superheat for 2HP13 (B,L)30P-1A  
OUTDOOR DRY BULB TEMPERATURE (/F)  
INDOOR  
WET-BULB (/F)  
60  
6
65  
--  
70  
--  
75  
--  
80  
--  
85  
--  
90  
--  
95  
--  
--  
--  
--  
--  
--  
--  
3
100  
--  
105  
--  
110  
--  
115  
--  
53  
55  
57  
59  
61  
63  
65  
67  
69  
71  
73  
75  
9
1
--  
--  
--  
--  
--  
--  
--  
--  
--  
9
3
--  
--  
--  
--  
--  
--  
--  
--  
--  
11  
14  
15  
19  
22  
25  
27  
30  
33  
6
2
--  
--  
--  
--  
--  
--  
--  
--  
10  
12  
16  
19  
22  
26  
29  
32  
5
1
--  
--  
--  
--  
--  
--  
--  
10  
13  
16  
20  
24  
28  
31  
8
3
--  
--  
--  
--  
--  
--  
10  
14  
18  
22  
27  
31  
5
3
--  
--  
--  
--  
--  
11  
15  
20  
25  
30  
8
6
--  
--  
--  
--  
13  
12  
20  
28  
7
5
--  
--  
--  
--  
5
7
3
--  
--  
--  
15  
26  
7
10  
18  
--  
--  
--  
23  
13  
11  
8
Heating Mode Pressures 2HP13(B,L)30P-1A  
Press. (psig)  
High Low  
252 84  
Press. (psig)  
OUTDOOR  
OUTDOOR  
(/F)  
(/F)  
High  
181  
Low  
42  
70  
65  
60  
55  
50  
45  
40  
35  
30  
25  
20  
15  
10  
243  
233  
224  
214  
205  
197  
189  
78  
73  
68  
62  
57  
52  
46  
173  
160  
159  
153  
37  
33  
30  
25  
Required Superheat for 2HP13 (B,L)36P-1A  
OUTDOOR DRY BULB TEMPERATURE (/F)  
INDOOR  
WET-BULB (/F)  
60  
6
65  
--  
70  
--  
75  
--  
80  
--  
85  
--  
90  
--  
95  
--  
100  
--  
105  
--  
110  
--  
115  
--  
53  
55  
57  
59  
61  
63  
65  
67  
69  
71  
73  
75  
9
1
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
12  
15  
18  
18  
24  
27  
30  
34  
37  
40  
4
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
8
1
--  
--  
--  
--  
--  
--  
--  
--  
--  
12  
15  
20  
24  
28  
32  
36  
40  
6
1
--  
--  
--  
--  
--  
--  
--  
--  
12  
16  
20  
25  
30  
35  
39  
9
3
--  
--  
--  
--  
--  
--  
--  
12  
17  
23  
28  
34  
39  
6
3
--  
--  
--  
--  
--  
--  
13  
19  
26  
32  
39  
10  
13  
16  
27  
38  
6
3
--  
--  
--  
--  
7
5
--  
--  
--  
--  
8
7
3
--  
--  
--  
22  
37  
15  
36  
10  
34  
--  
--  
--  
32  
31  
30  
Heating Mode Pressures 2HP13(B,L)36P-1A  
Press. (psig)  
High Low  
269 84  
Press. (psig)  
High Low  
193 42  
OUTDOOR  
OUTDOOR  
(/F)  
(/F)  
70  
65  
60  
55  
50  
45  
40  
35  
30  
25  
20  
15  
10  
259  
248  
239  
228  
219  
210  
202  
78  
73  
68  
62  
57  
52  
46  
185  
177  
170  
163  
37  
33  
30  
25  
100402-07  
Issue 0733  
Page 12 of 18  
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Required Superheat for 2HP13 (B,L)42P-1A  
OUTDOOR DRY BULB TEMPERATURE (/F)  
INDOOR  
WET-BULB (/F)  
60  
6
65  
--  
70  
--  
75  
--  
80  
--  
85  
--  
90  
--  
95  
--  
100  
--  
105  
--  
110  
--  
115  
--  
53  
55  
57  
59  
61  
63  
65  
67  
69  
71  
73  
75  
9
1
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
12  
15  
18  
18  
24  
27  
30  
34  
37  
40  
4
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
8
1
--  
--  
--  
--  
--  
--  
--  
--  
--  
12  
15  
20  
24  
28  
32  
36  
40  
6
1
--  
--  
--  
--  
--  
--  
--  
--  
12  
16  
20  
25  
30  
35  
39  
9
3
--  
--  
--  
--  
--  
--  
--  
12  
17  
23  
28  
34  
39  
6
3
--  
--  
--  
--  
--  
--  
13  
19  
26  
32  
39  
10  
13  
16  
27  
38  
6
3
--  
--  
--  
--  
7
5
--  
--  
--  
--  
8
7
3
--  
--  
--  
22  
37  
15  
36  
10  
34  
--  
--  
--  
32  
31  
30  
Heating Mode Pressures 2HP13(B,L)42P-1A  
Press. (psig)  
High Low  
266 87  
Press. (psig)  
OUTDOOR  
OUTDOOR  
(/F)  
(/F)  
High  
192  
Low  
43  
70  
65  
60  
55  
50  
45  
40  
35  
30  
25  
20  
15  
10  
257  
246  
237  
226  
217  
208  
200  
81  
75  
70  
65  
59  
54  
48  
183  
176  
168  
162  
39  
34  
31  
26  
Required Superheat for 2HP13 (B,L)48P-1A  
OUTDOOR DRY BULB TEMPERATURE (/F)  
INDOOR  
WET-BULB (/F)  
60  
6
65  
--  
70  
--  
75  
--  
80  
--  
85  
--  
90  
--  
95  
--  
100  
--  
105  
--  
110  
--  
115  
--  
53  
55  
57  
59  
61  
63  
65  
67  
69  
71  
73  
75  
9
1
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
15  
19  
22  
22  
29  
33  
36  
40  
43  
47  
5
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
10  
14  
18  
24  
28  
33  
38  
42  
47  
1
--  
--  
--  
--  
--  
--  
--  
--  
--  
7
0
--  
--  
--  
--  
--  
--  
--  
--  
14  
18  
24  
30  
36  
42  
48  
10  
13  
20  
27  
34  
41  
48  
3
--  
--  
--  
--  
--  
--  
--  
6
3
--  
--  
--  
--  
--  
--  
16  
23  
32  
40  
48  
11  
13  
22  
37  
50  
7
3
--  
--  
--  
--  
7
5
--  
--  
--  
--  
14  
33  
52  
7
3
--  
--  
--  
29  
55  
10  
59  
--  
--  
--  
64  
65  
68  
Heating Mode Pressures 2HP13(B,L)48P-1A  
Press. (psig)  
High Low  
281 84  
Press. (psig)  
High Low  
202 42  
OUTDOOR  
OUTDOOR  
(/F)  
(/F)  
70  
65  
60  
55  
50  
45  
40  
35  
30  
25  
20  
15  
10  
271  
260  
250  
239  
229  
220  
211  
78  
73  
68  
62  
57  
52  
46  
193  
185  
178  
171  
37  
33  
30  
25  
100402-07  
Issue 0733  
Page 13 of 18  
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Required Superheat for 2HP13 (B,L)60P-1A  
OUTDOOR DRY BULB TEMPERATURE (/F)  
INDOOR  
WET-BULB (/F)  
60  
6
65  
--  
70  
--  
75  
--  
80  
--  
85  
--  
90  
--  
95  
--  
100  
--  
105  
--  
110  
--  
115  
--  
53  
55  
57  
59  
61  
63  
65  
67  
69  
71  
73  
75  
9
1
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
12  
15  
18  
18  
24  
27  
30  
34  
37  
40  
4
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
8
1
--  
--  
--  
--  
--  
--  
--  
--  
--  
12  
15  
20  
24  
28  
32  
36  
40  
6
1
--  
--  
--  
--  
--  
--  
--  
--  
12  
16  
20  
25  
30  
35  
39  
9
3
--  
--  
--  
--  
--  
--  
--  
12  
17  
23  
28  
34  
39  
6
3
--  
--  
--  
--  
--  
--  
13  
19  
26  
32  
39  
10  
13  
16  
27  
38  
6
3
--  
--  
--  
--  
7
5
--  
--  
--  
--  
8
7
3
--  
--  
--  
22  
37  
15  
36  
10  
34  
--  
--  
--  
32  
31  
30  
Heating Mode Pressures 2HP13(B,L)60P-1A  
. . . . . . . . . . . . . . . . . . . . . . . . .  
Press. (psig)  
High Low  
292 74  
Press. (psig)  
OUTDOOR  
OUTDOOR  
(/F)  
(/F)  
High  
210  
Low  
37  
70  
65  
60  
55  
50  
45  
40  
35  
30  
25  
20  
15  
10  
281  
270  
259  
248  
237  
228  
219  
69  
64  
60  
55  
50  
46  
41  
200  
192  
184  
177  
33  
29  
26  
22  
100402-07  
Issue 0733  
Page 14 of 18  
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Homeowner's Information  
information below is typical for most thermostats. Ask your  
dealer for specific information regarding the model of  
thermostat installed.  
ELECTRICAL SHOCK HAZARD!  
Turn OFF electric power to unit before performing  
any maintenance or removing panels or doors.  
Temperature Setting Levers  
Mostheatpumpthermostats have 2 temperature selector  
levers: one for heating and one for cooling. Set the levers  
or dials to the desired temperature set points for both  
FAILURE TO DO SO COULD RESULT IN BODILY  
INJURY OR DEATH.  
heating and cooling.  
Avoid frequent temperature  
adjustment; turning the unit off and back on before  
pressures equalize puts stress on the unit compressor.  
Heat Pump Operation  
Your new heat pump has several characteristics that you  
should be aware of:  
On heat pump systems, increasing your thermostat  
setting by more than 2 degrees may cause supplemental  
heaters to turn on, reducing potential energy savings.  
!
Heat pumps satisfy heating demand by delivering  
large amounts of warm air into the living space. This  
is quite different from gas-or oil-fired furnaces or an  
electric furnace which deliver lower volumes of  
considerably hotter air to heat the space.  
Fan Switch  
!
Do Not be alarmed if you notice frost on the outdoor  
coil in the winter months. Frost develops on the  
outdoor coil during the heating cycle when  
temperatures are below 45/F. An electronic control  
activates a defrost cycle lasting 5 to 15 minutes at  
preset intervals to clear the outdoor coil of the frost.  
During the defrost cycle, you may notice steam rising  
from the outdoor unit. This is a normal occurrence.  
The thermostat may engage auxiliaryheat during the  
defrost cycle to satisfy a heating demand; however.,  
the unit will run to normal operation at the conclusion  
of the defrost cycle.  
In AUTO or INT (intermittent ) mode, the blower operates  
only when the thermostat calls for heating or cooling. This  
mode is generally preferred when humidity control is a  
priority. The ON or CONT mode provides continuous  
indoor blower operation, regardless of whether the  
compressor or auxiliary heat are operating. This mode is  
required when constant air circulation or filtering is desired.  
!
System Switch  
Set the system switch for heating, cooling or auto  
operation. The auto mode allows the heat pump to  
automatically switch from heating mode to cooling mode to  
maintain predetermined comfort settings. Many heat pump  
thermostats are also equipped with an emergency heat  
mode which locks out heat pump operation and provides  
temporary heat supplied by the auxiliary heat.  
In case of extended power outage...  
If the outdoor temperature is below 50/F and power to  
your outdoor unit has been interrupted for 6 hours or  
longer, observe the following when restoring power to your  
heat pump system.  
!
!
!
Set the room thermostat selector to the "Emergency  
Heat" setting to obtain temporary heat for a minimum  
of 6 hours. This will allow system refrigerant  
pressures and temperatures enough time to return to  
a stabilized condition.  
In Emergency Heat mode, all heating demand is  
satisfied by auxiliary heat; heat pump operation is  
locked out. After a 6 hour "warm-up" period, the  
thermostat can then be switched to the "Heat" setting  
and normal heat pump operation my resume.  
Heat pumps (in the cooling mode) remove humidity  
from your home. Depending on the amount of  
moisture in the air inside your home, water will trickle  
from the condensate drain of the cooling coil.  
Indicating Light  
Most heat pump thermostats have an amber light which  
indicates when the heat pump is operating in the  
emergency heat mode.  
Temperature Indicator  
The temperature indicator displays the actual room  
temperature.  
Fan Control  
For fan control your thermostat may have a Fan  
Selection Switch that allows you to run the fan continuously  
or cycle it automatically with the heating or cooling system.  
Switch the lever to ON for continuous operation and to  
AUTO for automatic cycling.  
Thermostat Operation  
The wall-mounted thermostat controls your air  
conditioner. The thermostat is available in various  
configurations from different manufacturers. The  
For maximum comfort satisfaction and continual air  
cleaning/filtering, constant fan operation is recommended.  
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On models without a fan Selection Switch, the fan will  
cycle with the outdoor unit.  
of your unit and could cause damage to the condenser.  
Periodically, debris should be brushed from the condenser  
coils.  
Important System Information  
!
Your system should never be operated without a  
clean air filter properly installed.  
Return air and supply air registers should be free  
from restrictions or obstructions to allow full flow of  
air.  
. . . . .  
SHARP OBJECT HAZARD!  
!
Condenser coils have sharp edges. Wear adequate  
body protection on body extremities (e.g. gloves).  
FAILURE TO FOLLOW THIS WARNING COULD  
RESULT IN BODILY INJURY.  
Regular Maintenance Requirements  
Your system should be regularly inspected by a qualified  
service technician. These regular visits may include  
(among other things) checks for:  
Use a soft bristle brush with light pressure only. DO NOT  
damage or bend condenser coil fins. Damaged or bent fins  
may affect unit operation.  
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Motor operation  
Ductwork air leaks  
Coil & drainpan cleanliness (indoor & outdoor)  
Electrical component operation & wiring check  
Proper refrigerant level & refrigerant leaks  
Proper airflow  
Drainage of condensate  
Air filter(s) performance  
Blower wheel alignment, balance & cleaning  
Primary & secondary drain line cleanliness  
Proper defrost operation (heat pumps)  
Painted Surfaces  
For maximum protection of the unit's finish, a good grade  
of automobile wax should be applied every year. In  
geographical areas where water has a high concentration  
of minerals (calcium, iron, sulfur, etc.). It is recommended  
that lawn sprinklers not be allowed to spray the unit. In  
such applications, the sprinklers should be directed away  
from the unit. Failure to follow this precaution may result in  
premature deterioration of the unit finish and metal  
components.  
In sea coast areas, special maintenance is required due  
to the corrosive atmosphere provided by the high salt  
concentration in ocean mists and the air. Periodic washing  
of all exposed surfaces and coil will add additional life to  
your unit. Please consult your installing dealer for proper  
procedures in your geographic area.  
There is some routine maintenance procedures you can  
do to help keep your system operating at peak  
performance between visits.  
Air Filter  
Inspect air filters at least monthly and replace or clean as  
required. Disposable filters should be replaced. Washable  
filters may be cleaned by soaking in mild detergent and  
rinsing with cold water. Replace filters with the arrows  
pointing in the direction of airflow. Dirty filters are the most  
common cause of poor heating / cooling performance and  
compressor failures.  
IF YOUR SYSTEM DOES NOT WORK,  
BEFORE REQUESTING A SERVICE CALL:  
1. Ensure thermostat is set below (cooling) or above  
(heating) room temperature and that the system lever  
is in the "COOL", "HEAT" or "AUTO" position.  
2. Inspect your return air filter: If it is dirty your air  
conditioner may not function properly.  
Indoor Coil  
If the system has been operated with a clean filter in  
place, it should require minimal cleaning. Use a vacuum  
cleaner and soft brush attachment to remove any  
accumulation of dust from the top and underside of the  
finned coil surface. However, perform this maintenance  
only when the coil is completely dry.  
3. Check indoor and outdoor disconnect switches.  
Confirm circuit breakers are ON or that fuses have not  
blown. Reset breakers/replace fuses as necessary.  
4. Inspect the outdoor unit for clogged condenser coils,  
(grass cuttings, leaves, dirt, dust or lint). Ensure that  
branches, twigs or other debris are not obstructing the  
condenser fan.  
If the coil cannot be cleaned by this method, call your  
dealer for service. It may need a detergent solution and  
rinsing with water for cleaning, which may require coil  
removal. You should not attempt this yourself.  
IF YOUR SYSTEM STILL DOES NOT OPERATE,  
CONTACT YOU SERVICING DEALER.  
Condensate Drain  
During cooling season check at least monthly for free  
flow of drainage and clean if necessary.  
Be sure to describe the problem, and have the model  
and serial numbers of the equipment available.  
Condenser Coils  
If warranted replacements parts are required, the  
warrantymustbeprocessedthroughaqualifieddistribution  
location.  
Grass cuttings, leaves, dirt, dust, lint from clothes dryers,  
and fall off from trees can be drawn into coils by movement  
of the air. Clogged condenser coils will lower the efficiency  
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OUTDOOR EQUIPMENT LIMITED WARRANTY  
(Not applicable outside the U.S.A. and Canada.)  
Warrantor: Allied Air Enterprises Inc., 215 Metropolitan Drive, West Columbia, SC 29170  
These Allied Air Enterprises, Inc. Products are available under the following names: Ducane, Concord  
GENERAL FIVE YEAR PART WARRANTY - (hereinafter referred to as the company) warrants the product to be free from  
defects in material and workmanship under normal use and maintenance for a period of five (5) years in residential applications (one  
(1) year for commercial) on all components, except compressors as noted below. The warranty period begins on the date of original  
installation whether or not actual use begins on that date. If the date of original installation cannot be verified, the warranty begins  
on the date of manufacture plus six (6) months. At the Company's sole option, a new or re-manufactured part to replace any defective  
part will be provided without charge for the part itself; PROVIDED the defective part is returned to our distributor through a qualified  
servicing dealer or contractor. All warranty claims must be processed through a qualified distribution point. The replacement part  
assumes the unused portion of the factory warranty. Residential application is defined as a single family or multi-family dwelling.  
COVERED PARTS INCLUDE - accumulator, capacitor, condenser coil, contactor, expansions device, fan blade, fan motor,  
muffler, reversing valve, service valve, solenoid valve, unit mounted sensors and switches, if present.  
COMPRESSOR WARRANTY - The compressor in the above listed product is warranted to be free from defects in material and  
workmanship under normal use and maintenance for a period of five (5) years for 13 SEER models (2AC13, 2HP13) and ten (10)  
years for 14 SEER models (2AC14, 2HP14). The compressor will be provided without charge for the compressor itself; PROVIDED  
the defective compressor is returned to our distributor through a qualified servicing dealer or contractor. The replacement compressor  
assumes the unused portion of the factory warranty.  
THIS WARRANTY DOES NOT INCLUDE LABOR OR OTHER COSTS - incurred for diagnosing, repairing, removing,  
installing, shipping, servicing, or handling of either defective parts or replacement parts or complete unit. Other costs not covered  
include items such as any materials not listed above, refrigerant and refrigerant reclaiming. Such costs may be covered by a separate  
warranty provided by the installing dealer or contractor.  
THESE WARRANTIES APPLY ONLY:  
-
-
To products in their original installation location and become void upon re-installation.  
To units installed with indoor coil combinations listed in the Air-Conditioning and Refrigeration Institute (ARI) Directory of Certified  
EXCEPTIONS TO LIMITED WARRANTY - When the outdoor unit is installed in non-residential applications; in these cases the  
compressor is warranted for five (5) years.  
LIMITATIONS OF WARRANTIES - All implied warranties (including implied warranties of merchantability) are hereby limited in  
duration to the period for which the limited warranty is given. Some states do not allow limitations on how long an implied warranty  
lasts, so the above may not apply to you. The expressed warranties made in this warranty are exclusive and may not be altered,  
enlarged, or changed by any distributor, dealer, contractor or other person whatsoever.  
THE COMPANY WILL NOT BE RESPONSIBLE FOR:  
1. Failure to start due to voltage conditions, blown fuses, open circuit breakers or other damages due to the inadequacy or  
interruption of electrical service;  
2. Damage as a result of floods, winds, fires, lightning, accidents, corrosive environments or other conditions beyond the control  
of the Company;  
3. Damage or repairs required as a consequence of faulty installation, misapplication, abuse, improper servicing, unauthorized  
alteration or improper operation;  
4. Normal maintenance as outlined in the installation and servicing instructions or owner's manual including coil cleaning, filter  
cleaning and/or replacement and lubrication;  
5. Parts not supplied or designated by the Company, or damages resulting from their use;  
6. The Company products installed outside the United States of America and Canada;  
7. Electricity or fuel costs or increases in electricity or fuel costs for any reason whatsoever including additional or unusual use of  
supplemental electric heat;  
8. ANY SPECIAL INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY NATURE  
WHATSOEVER. Some states do not allow the exclusion of incidental or consequential damages, so the above limitation may  
not apply to you.  
This warranty gives you specific rights, and you may also have other rights that vary from state to state.  
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Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation  
date for in-warranty service.  
Write down the following information about your unit to better help you obtain assistance or service if you ever need it. You  
will need to know the complete model and serial number. You can find this information on the unit rating plate.  
Dealer Name:  
Address:  
Phone Number:  
Indoor Model Number:  
Indoor Model Number:  
Installation Date:  
Serial Number:  
Serial Number:  
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