Dimplex Indoor Fireplace DF3003 User Manual

Owner’s Manual  
Model  
DF3003  
DFB6016  
IMPORTANT SAFETY INFORMATION: Always read this manual first  
before attempting to install or use this fireplace. For your safety, always  
comply with all warnings and safety instructions contained in this manual  
to prevent personal injury or property damage.  
To view the full line of Dimplex products, please visit  
7205450200R13  
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Welcome & Congratulations  
Thank you and congratulations for choosing to purchase an electric  
fireplace from Dimplex, the world leader in electric fireplaces.  
Please carefully read and save these instructions.  
CAUTION: read all instructions and warnings carefully before  
starting installation. Failure to follow these instructions may result in a  
possible electric shock, fire hazard and will void the warranty.  
Please record your model and serial numbers below for future  
reference: model and serial numbers can be found on the model and  
serial number Label of your fireplace.  
Model Number  
Serial Number  
NO NEED TO RETURN TO THE STORE  
Questions with operation or assembly? Require Parts Information?  
Product under manufacturer’s Warranty?  
Contact us at:  
OR  
For Troubleshooting and Technical support  
Toll-Free 1-888-DIMPLEX (1-888-346-7539)  
monday to Friday 8:00 a.m. to 4:30 p.m. EsT  
Please have your model number and product serial  
number ready. (see above)  
3
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IMPORTANT INSTRUCTIONS  
When using electrical appliances, heater has malfunctioned, or if  
basic precautions should always  
be followed to reduce the risk of  
fire, electric shock, and injury to  
persons, including the following:  
the fireplace has been dropped or  
damaged in any manner. return  
heater to authorized service  
facility for examination, electrical  
or mechanical adjustment or  
repair.  
read all instructions before  
using this appliance.  
Do not use outdoors.  
The heater is hot when in use.  
To avoid burns, do not let bare  
skin touch hot surfaces. The trim  
The fireplace is not intended  
for use in bathrooms, laundry  
around the heater outlet becomes areas and similar indoor locations.  
hot during heater operation. never locate heater where it may  
Keep combustible materials, such fall into a bathtub or other water  
as furniture, pillows, bedding,  
papers, clothes, and curtains at  
least 3 feet (0.9m) from the front  
of the unit.  
container.  
Do not run the cord under  
carpeting. Do not cover crd with  
throw rugs, runners or the like.  
Arrange cord away from traffic  
area and where it will not be  
Extreme caution is necessary  
when any heater is used by or  
near children or invalids and  
whenever the unit is left operating  
and unattended.  
tripped over.  
To disconnect the unit, turn  
the controls off, then remove the  
plug from the outlet.  
Always unplug the fireplace  
when not in use.  
Do not insert or allow foreign  
objects to enter any ventilation  
or exhaust opening as this may  
Do not operate any unit with  
a damaged cord or plug, or if the  
CAUTION  
rIsK oF ELECTrIC sHoCK  
Do noT oPEn  
no usEr-sErVICEABLE PArTs InsIDE  
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IMPORTANT INSTRUCTIONS  
cause an electric shock or fire, or  
damage to the heater.  
Do not burn wood or other  
materials in the fireplace.  
To prevent a possible fire, do  
not block air intake or exhaust  
in any manner. Do not use on  
soft surfaces, like a bed, where  
openings may become blocked.  
Do not strike the fireplace  
glass.  
Always use a certified  
electrician should new circuits or  
outlets be required.  
All electrical heaters have  
hot and arcing or sparking parts  
inside. Do not use in areas where  
gasoline, paint, or flammable  
liquids are used or stored or  
where the unit will be exposed to  
flammable vapours.  
Always use properly  
grounded, fused and polarized  
outlets.  
Disconnect all power supply  
before performing any cleaning,  
maintenance or relocation of the  
unit.  
Do not modify the fireplace.  
use it only as described in  
this manual. Any other use  
not recommended by the  
manufacturer may cause fire,  
electric shock or injury to persons.  
When transporting or storing  
the unit and cord, keep in a  
dry place, free from excessive  
vibration and store so as to avoid  
damage.  
Avoid the use of an extension  
cord. Extension cords may  
overheat and cause a risk of fire.  
If you must use an extension  
cord, the cord must be no. 14  
AWG minimum size and rated no  
less than 1875 Watts.  
WARNINg: To prevent  
overheating, do not cover  
heater.  
SAVE THESE INSTRUCTIONS  
5
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IMPORTANT INSTRUCTIONS  
equipment generates, uses and  
can radiate radio frequency  
energy and, if not installed  
and used in accordance with  
the instructions, may cause  
harmful interference to radio or  
television reception, which can  
be determined by turning the  
WARNINg: remote control  
contains small batteries.  
Keep away from children. If  
swallowed, seek medical attention  
immediately.  
WARNINg: Do not install  
battery backwards, charge, put  
in fire or mix with used or other  
battery types - may explode or  
equipment off and on, the user is  
encouraged to try to correct the  
interference by one or more of the  
leak causing injury.  
following measures:  
! NOTE: Changes or  
modifications not expressly  
approved by the party responsible  
for compliance could void  
user's authority to operate the  
equipment.  
reorient or relocate the  
receiving antenna.  
Increase the separation  
between the equipment and  
the receiver.  
Connect the equipment into  
an outlet on a circuit different  
from that to which the  
receiver is connected.  
Consult the dealer or an  
experienced radio/TV  
technician for help.  
CAUTION: This equipment  
has been tested and found  
to comply with the limits for  
Class B digital device, pursuant  
to part 15 of the FCC rules.  
These limits are designed to  
provide reasonable protection  
against harmful interference in  
a residential installation. This  
operation is subject to the  
following two conditions: (1)  
this device may not cause  
interference and (2) this device  
must accept any interference,  
including interference that may  
cause undesired operation of the  
device.  
6
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Site Selection and Preparation  
This section provides easy step  
outlet wiring must comply  
by step instructions for selecting a  
location and preparing the site to  
install the fireplace into:  
with local building codes and  
other applicable regulations to  
reduce the risk of fire, electric  
shock and injury to persons.  
Existing fireplace  
Do not attempt to wire your  
own new outlets or circuits. To  
reduce the risk of fire, electric  
shock or injury to persons,  
always use a licensed  
New wall construction  
Dimplex mantel surround  
kit or custom made mantel  
surround  
! NOTE 1: A 15 Amp, 120  
Volt circuit is required. A  
dedicated circuit is preferred  
but not essential in all cases.  
A dedicated circuit will be  
required if, after installation,  
the circuit breaker trips or  
fuse blows on a regular basis  
when the heater is operating.  
Additional appliances on the  
same circuit may exceed the  
current rating of the circuit  
breaker.  
electrician.  
! NOTE: The fireplace insert  
comes completely assembled  
and wired. some tools may  
be required to prepare the site  
and assembly/install the trim.  
The dimensions of the  
fireplace insert are 30 ¼ inch  
(76.8 cm) wide X 25 ½ inch  
(64.8 cm) high X 11 ½ inch  
(29.2 cm) deep (Figure 1).  
You should allow 1/4 inch  
(6.4 mm) around the fireplace  
insert for ease of installation.  
This fireplace does not require  
any venting.  
WARNINg: Ensure the  
power cord is not installed so  
that it is pinched or against a  
sharp edge and ensure that  
the power cord is stored or  
secured to avoid tripping or  
snagging to reduce the risk of  
fire, electric shock or injury to  
persons.  
CAUTION: Clearance for  
air circulation beneath the  
fireplace insert is provided by  
four (4) rubber feet (Figure 1).  
Do not install the fireplace  
insert directly on carpet or  
similar surfaces which may  
Construction and electrical  
7
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Site Selection and Preparation  
3. Plan your electrical power  
Figure 1  
supply (refer to noTE 1).  
4. The power cord can run along  
the front of the hearth to an  
outlet near the fireplace.  
30 ¼”  
(76.8 cm)  
WARNINg: To prevent  
personal injury you should  
hire a professional to cap the  
chimney flue or cut a hole  
in the existing fireplace for  
wiring. If you return your  
existing fireplace to its original  
use (example: wood burning),  
it should be inspected by the  
local building department prior  
to use to reduce the risk of fire  
and personal injury.  
25 ½”  
(64.8 cm)  
11 ½”  
Rubber  
Feet  
(29.2 cm)  
Air Circulation Areas  
restrict air circulation. If  
installing the fireplace in a  
carpeted area, place a one-  
piece, solid, flat surface under  
the fireplace insert. Ensure  
that all four of the insert’s feet  
rest securely on this surface.  
New Wall Construction  
1. select a suitable location that  
is not susceptible to moisture  
and is away from drapes,  
Existing Fireplace  
Installation  
furniture and high traffic.  
1. Seal all drafts and vents  
with non-fibrous insulation  
materials to prevent chimney  
debris from falling into the  
fireplace insert. Do not install  
into an existing fireplace  
that is prone to leaks or  
dampness.  
2. Place the fireplace in the  
desired location to see how it  
will look in the room.  
3. mark the desired location  
on the floor and store the  
fireplace in a safe, dry and  
dust free location.  
4. Use studs to frame an  
opening of 30 ¾ inch (78.1  
cm) wide X 25 ¾ inch (65.4  
2. Cap the top of the chimney  
flue to prevent rain from  
entering.  
8
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Site Selection and Preparation  
2. Place the fireplace in the  
Figure 2  
desired location to see how it  
will look in the room.  
3. For ease of electrical hook  
up you may wish to locate  
the fireplace near an existing  
outlet (refer to noTE 1).  
4. store the fireplace in a safe  
dry and dust free location.  
5. Assemble the mantel  
surround kit (refer to the  
mantel assembly instructions)  
or construct the custom  
surround with an opening of  
30 ¾ inch (78.1 cm) wide X  
25 ¾ inch (65.4 cm) high X  
11 ¾ inch (29.8 cm) deep  
(Figure 2).  
30 ¾”  
(78.1 cm)  
11 ¾”  
(29.8 cm)  
cm) high X 11 ¾ inch (29.8  
cm) deep (Figure 2).  
5. Plan your electrical power  
supply (refer to noTE 1).  
Option #1 - The power cord can  
be lead from behind the trim and  
along the wall to an outlet near  
the fireplace.  
WARNINg: Do not attempt  
to wire your own new outlets  
or circuits. To reduce the risk  
of fire, electric shock or injury  
to persons, always use a  
licensed electrician.  
Option #2 - A new outlet can be  
installed inside the new frame  
construction.  
Dimplex Mantel Surround  
Kit or Custom Made  
Mantel Surround  
1. select a suitable location that  
is not susceptible to moisture  
and is away from drapes,  
furniture and high traffic.  
9
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Fireplace Installation  
1. make sure the unit’s main  
on/off switch is switched off  
(refer to operating instruction  
section).  
4. Level the unit with shims if  
necessary (not provided).  
5. Install the trim onto the  
fireplace (refer to trim  
2. Plug the unit into a 15  
Amp/120 Volt outlet. If the  
cord does not reach, you may  
use an extension cord rated  
for a minimum of 1875 Watts.  
installation instructions).  
WARNINg: Ensure the  
power cord is not installed so  
that it is pinched or against a  
sharp edge and ensure that  
the power cord is stored or  
secured to avoid tripping or  
snagging to reduce the risk of  
fire, electric shock or injury to  
persons.  
3. Push the fireplace into the  
opening being careful not  
to damage the base of the  
mantel or cabinet so that  
the fireplace is flush with the  
mantel or cabinet.  
Operation  
Figure 3  
D
B
C
A
B.  
Light Dimmer  
A. Manual On/Off Switch  
Turn the flame brightness control  
knob to increase or decrease  
the brightness of the flame and  
embers.  
The fireplace has a manual  
power on/off switch located on  
the control panel of the fireplace.  
Toggle the switch to turn the  
fireplace on and off.  
10  
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Operation  
Resetting the Temperature  
Cutoff Switch  
C.  
Flame Action Control  
should the heater overheat, an  
automatic cut out will turn the  
heater off and it will not come  
back on without being reset. It  
can be reset by switching the  
main on/off switch to off and  
waiting five (5) minutes before  
switching the unit back on.  
Turn the flame action control knob  
to adjust the flame speed control  
to the desired level.  
D. Manual Selection Switch  
operates the electric fireplace  
manually. Pressing the switch up  
(“  
“ position) once turns on the  
electric fireplace and activates  
Level 1, twice activates Level 2,  
three times activates Level 3.  
CAUTION: If you need to  
continuously reset the heater,  
unplug the unit and call  
Dimplex north America Limited  
at 1-888-346-7539.  
Pressing the switch down (“  
“ position) turns the electric  
fireplace oFF.  
Remote Control  
The fireplace is supplied with a  
radio frequency remote control.  
This remote control has a range  
of approximately 50 feet (15.25  
m), it does not have to be pointed  
at the fireplace and can pass  
through most obstacles (including  
walls). It is supplied with one of  
2,178 independent frequencies  
to prevent interference with other  
units. The frequency designation  
is indicated on the back of the  
transmitter.  
Level 1  
: The flame effect  
is turned on and the first red  
indicator light illuminates.  
Level 2 : The flame effect  
remains on, the heater is  
activated to the low heat  
setting, and the first and  
second red indicator lights  
illuminate.  
Level 3  
: The flame effect  
remains on, the heater is set  
to the high heat setting, and all  
three red indicators illuminate.  
Remote Control Initialization/  
Reprogramming  
Follow steps 1 through 6 to  
11  
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Operation  
initialize your fireplace for the  
first time. This procedure is also  
required every time there is a loss  
of power to the remote control in  
the fireplace (I.E. power failure,  
breaker tripped, main power  
switch is turned off).  
Figure 4  
ON  
Button  
1. Ensure that power is supplied  
through the main service  
panel.  
OFF  
Button  
2. Access the manual controls,  
(remove glass doors or pull  
grill down if applicable) pull  
the right side steel curtain  
to the outside of the unit (if  
applicable).  
Battery  
Battery  
Cover  
pressed.  
The fireplace can be turned off  
at any point by pressing the OFF  
button on the remote control  
transmitter.  
3. Locate manual controls.  
4. Activate main power switch.  
5. Press and hold the on switch  
marked “  
seconds (red indicator light  
will flash).  
” for five (5)  
Level 1  
: The flame effect  
is turned on and the first red  
indicator light illuminates.  
6. Press the on button located  
on the remote control  
transmitter.  
Level 2 : The flame effect  
remains on, the heater is  
activated to the low heat  
setting, and the first and  
second red indicator lights  
illuminate.  
This will synchronize the remote  
control transmitter and receiver.  
Remote Control Usage  
The remote control operates the  
fireplace levels sequentially. The  
level is increased every time the  
ON button on the transmitter is  
Level 3  
: The flame effect  
remains on, the heater is set  
to the high heat setting, and all  
12  
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Operation  
three red indicators illuminate.  
3. Close the battery cover.  
Battery Replacement  
(Figure 4)  
Battery must be recycled  
or disposed of properly.  
To replace the battery:  
Check with your Local  
Authority or retailer for recycling  
advice in your area.  
1. slide battery cover open on  
the hand held transmitter.  
2. Correctly install one (1) 12  
Volt (A23) battery in the  
battery holder.  
Maintenance  
Required Tools: Phillips #2  
screw driver, slot screw driver.  
WARNINg: Disconnect  
power before attempting any  
maintenance or cleaning to  
reduce the risk of fire, electric  
shock or damage to persons.  
Approximate time: 15 minutes  
to change upper and lower light  
bulbs.  
Light Bulb Replacement  
Helpful Hints  
Allow at least five (5) minutes  
for light bulbs to cool off before  
touching bulbs to avoid accidental  
burning of skin. Light bulbs need  
to be replaced when you notice a  
dark section of the flame or when  
the clarity and detail of the log  
exterior disappears. There are  
four (4) bulbs under the log set  
which generate the flames and  
embers and two (2) bulbs up, in  
behind the grill that illuminate the  
interior of the fireplace.  
It is a good idea to replace all  
light bulbs at one time if they are  
close to the end of their rated life.  
Group replacement will reduce  
the number of times you need  
to open the unit to replace light  
bulbs.  
To open the light bulb area:  
1. Remove the trim by turning  
the retaining fasteners  
counterclockwise 1/4 turn  
until the trim releases from  
13  
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Maintenance  
the firebox using a slotted  
screwdriver (Figure 5).  
2. Examine the bulbs to  
determine which bulbs require  
replacement.  
2. Hold the glass in place while  
removing the retaining clip  
from the upper center of the  
firebox (Figure 6A, B).  
3. Hold the socket while  
unscrewing the bulb.  
4. Hold the socket while  
screwing in the new bulb.  
3. Lift glass out and store in a  
safe place.  
5. replace the log ember bed by  
placing the back lip of the log  
ember bed under the mirror  
then push the front of the  
log ember bed down into the  
recess (Figure 7).  
Lower Light Bulb Requirements  
Quantity of four (4) clear  
chandelier or candelabra bulbs  
with an E-12 (small) socket base,  
60 Watt rating.  
To replace the bottom light  
bulbs:  
Figure 5  
1. Lift up the front edge of the  
log until it clears the front  
tabs. Pull out until the rear  
tab clears the back ledge,  
then lift out (Figure 7).  
Figure 6  
Retaining  
Clip  
Holding  
Glass  
Removing  
Glass  
A
B
14  
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Maintenance  
Figure 8  
Figure 7  
Back  
Ledge  
Log  
Ember  
bed  
Rear  
Tab  
side section  
Upper Light Bulb Requirements  
collect dust particles, these can  
be removed by dusting lightly with  
a clean dry cloth.  
Quantity of two (2) clear chande-  
lier or candelabra bulbs with an  
E-12 (small) socket base, 15 Watt  
rating.  
To remove fingerprints or other  
marks, the clear door can be  
cleaned with a damp cloth. The  
clear door should be completely  
dried with a lint free cloth to  
prevent water spots. To prevent  
scratching, do not use abrasive  
cleaners or spray liquids on the  
clear door surface.  
To replace the top light bulbs:  
1. Locate the two upper bulbs  
inside the firebox at the top  
(Figure 8).  
2. Examine the bulbs to  
determine which bulbs require  
replacement.  
Fireplace Surface  
Cleaning  
use a cloth dampened with  
warm water only to clean painted  
surfaces of the electric fireplace.  
Do not use abrasive cleaners.  
3. Hold the socket while  
unscrewing the bulb.  
4. Hold the socket while  
screwing in the new bulb.  
glass Cleaning  
The glass is cleaned in the factory  
during the assembly operation.  
During shipment, installation,  
handling, etc., the clear door may  
15  
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Warranty  
Products to which this limited warranty  
applies  
limited warranty have been tested and  
inspected prior to shipment. subject to  
the provisions of this warranty, Dimplex  
warrants such products to be free from  
defects in material and workmanship for  
a period of 5 years from the date of the  
first purchase of such products as follows:  
(a) a repair or replacement warranty on  
defective products or parts, including  
in-home services, for the first year  
This limited warranty applies to the  
following applicable models of your  
newly purchased Dimplex electric  
fireplace DF3003, DFB6016 and to newly  
purchased Dimplex fireplace surrounds  
(mantels) and trims. This limited warranty  
applies only to  
purchases made in any province of  
Canada except for Yukon Territory,  
nunavut, or northwest Territories or in  
any of the 50 States of the USA (and the  
District of Columbia) except for Hawaii and  
Alaska. This limited warranty applies to  
the original purchaser of the product only  
and is not transferable.  
following the date of first purchase; and (b)  
thereafter, a replacement of parts warranty  
on defective products and parts (with no  
in-home services) for the 4 year period  
commencing on the first anniversary of  
first purchase and ending on the fifth  
anniversary of the date of first purchase.  
Dimplex fireplace surrounds (mantels)  
and trims covered by this limited warranty  
have been tested and inspected prior to  
shipment and, subject to the provisions  
of this warranty, Dimplex warrants such  
products to be free from defects in  
material and workmanship for a period of  
1 year from the date of first purchase of  
such products. Warranty services do not  
include in-home services.  
Products excluded from this limited  
warranty  
Light bulbs are not covered by this limited  
warranty and are the sole responsibility of  
the owner/purchaser. Products purchased  
in Yukon Territory, nunavut, northwest  
Territories, Hawaii, or Alaska are not  
covered by this limited warranty. Products  
purchased in these states, provinces, or  
territories are sold AS IS without warranty  
or condition of any kind (including, without  
limitation, any implied warranties or  
conditions of merchantability or fitness for  
a particular purpose) and the entire risk of  
as to the quality and performance of the  
products is with the purchaser, and in the  
event of a defect the purchaser assumes  
the entire cost of all necessary servicing  
or repair.  
The above section is a summary only of  
your warranty rights. Please review the  
remaining provisions of this warranty  
for your specific rights.  
The limited 5 year warranty period for  
products other than fireplace surrounds  
(mantels) and trims and the limited 1 year  
warranty period for fireplace surrounds  
(mantels) and trims also applies to any  
implied warranties that may exist under  
applicable law. some jurisdictions do not  
allow limitations on how long an implied  
warranty lasts, so the above limitation may  
not apply to the purchaser.  
What this limited warranty covers and for  
how long  
Products, other than fireplace surrounds  
(mantels) and trims, covered by this  
16  
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Warranty  
What this limited warranty does not cover  
purchase, Dimplex will in its sole  
discretion either repair or replace  
such defective product or part without  
charge. If Dimplex is unable to  
This limited warranty does not apply to  
products that have been repaired (except  
by Dimplex or its authorized service  
repair or replace such product or  
part, or if repair or replacement is not  
commercially practicable or cannot  
be timely made, Dimplex may, in lieu  
of repair or replacement, choose to  
refund the purchase price for such  
product or part. This limited warranty  
entitles the purchaser to on-site or in-  
home warranty services. Accordingly,  
Dimplex will be responsible for all  
labour and transportation costs  
representatives) or otherwise altered. This  
limited warranty does further not apply  
to defects resulting from misuse, abuse,  
accident, neglect, incorrect installation,  
improper maintenance or handling, or  
operation with an incorrect power source.  
What you must do to get service under  
this limited warranty  
Defects must be brought to the attention of  
Dimplex Technical service by contacting  
Dimplex at 1-888-DImPLEX (1-888-  
associated with the repair or  
replacement of the product or part,  
except as follows: (i) charges may  
be levied for travel costs incurred to  
travel to the purchaser’s site where the  
product is located if the purchaser’s  
site is beyond 30 miles (48 km) from  
the closest service depot of Dimplex’s  
dealer or service agent; and (ii)  
346-7539), or 1367 Industrial road,  
Cambridge ontario, Canada n1r 7G8.  
Please have proof of purchase, catalogue/  
model and serial numbers available when  
calling. Limited warranty service requires  
a proof of purchase of the product.  
What Dimplex will do in the event of a  
defect  
the purchaser is solely responsible  
for providing clear access to all  
serviceable parts of the product.  
In the event a product or part covered  
by this limited warranty is proven to be  
defective in material or workmanship  
during (i) the 5 year limited warranty  
period for products other than fireplace  
surrounds (mantels) and trims, and (ii)  
the 1 year limited warranty period for  
surrounds (mantels) and trims, you have  
the following rights:  
For products (other than surrounds  
(mantels) and trims) for the period  
commencing at 12:01 a.m. on the  
day after the first anniversary of  
the first purchase and ending at  
midnight on the fifth anniversary  
of the date of first purchase, this  
limited warranty entitles the purchaser  
to replacement parts only without  
charge. If Dimplex is unable to replace  
such part, or if replacement is not  
commercially practicable or cannot  
be timely made, Dimplex may, in lieu  
of replacement, choose to refund the  
purchase price for such part. The  
Limited warranty service will be  
performed solely by dealers or service  
agents of Dimplex authorized to  
provide limited warranty services.  
For products (other than surrounds  
(mantels) and trims) for the period  
ending at midnight on the first  
anniversary of the date of first  
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Warranty  
purchaser shall not be entitled to  
on-site or in-home warranty services.  
The purchaser shall be responsible  
for all expenses incurred for the  
removal of the part and installation  
of the replacement part including,  
without limitation, all shipping costs  
and transportation costs to and from  
the authorized dealer’s or service  
agent’s place of business and all labour  
costs. such costs shall not be the  
responsibility of Dimplex.  
What Dimplex and its dealers and service  
agents are also not responsible for  
In no EVEnT WILL DImPLEX, or ITs  
DIrECTors, oFFICErs, or AGEnTs,  
BE LIABLE To THE PurCHAsEr or  
AnY THIrD PArTY, WHETHEr In  
ConTrACT, In TorT, or on AnY  
oTHEr BAsIs, For AnY InDIrECT,  
sPECIAL, PunITIVE, EXEmPLArY,  
ConsEQuEnTIAL, or InCIDEnTAL  
Loss, CosT, or DAmAGE ArIsInG  
ouT oF or In ConnECTIon WITH  
THE sALE, mAInTEnAnCE, usE, or  
InABILITY To usE THE ProDuCT,  
EVEn IF DImPLEX or ITs DIrECTors,  
oFFICErs, or AGEnTs HAVE BEEn  
ADVIsED oF THE PossIBILITY oF  
suCH LossEs, CosTs or DAmAGEs,  
or IF suCH LossEs, CosTs, or  
DAmAGEs ArE ForEsEEABLE. In  
no EVEnT WILL DImPLEX, or ITs  
oFFICErs, DIrECTors, or AGEnTs  
BE LIABLE For AnY DIrECT LossEs,  
CosTs, or DAmAGEs THAT EXCEED  
THE PurCHAsE PrICE oF THE  
ProDuCT.  
For surrounds (mantels) and trims  
for the period ending at midnight  
on the first anniversary of the  
date of first purchase, Dimplex will  
in its sole discretion either repair or  
replace such defective surrounds  
(mantels) and trims or part thereof  
without charge. If Dimplex is unable  
to repair or replace such product or  
part, or if repair or replacement is not  
commercially practicable or cannot  
be timely made, Dimplex may, in lieu  
of repair or replacement, choose to  
refund the purchase price for such  
product or part. The purchaser shall  
not be entitled to on-site or in-house  
services. The purchaser is responsible  
for all expenses incurred for repair  
or replacement of such product or  
part including, without limitation, all  
shipping costs and transportation costs  
to and from the authorized dealer’s or  
service agent’s business and all labour  
costs. such costs shall not be the  
responsibility of Dimplex.  
somE JurIsDICTIons Do noT ALLoW  
THE EXCLusIon or LImITATIon oF  
InCIDEnTAL or ConsEQuEnTIAL  
DAmAGEs, so THE ABoVE LImITATIon  
or EXCLusIon mAY noT APPLY To  
THE PurCHAsEr.  
How State and Provincial law apply  
This limited warranty gives you specific  
legal rights, and you may also have other  
rights which vary from jurisdiction to  
jurisdiction. The provisions of the united  
nations Convention on Contracts for  
the Sale of Goods shall not apply to this  
limited warranty or the sale of products  
covered by this limited warranty.  
on-site or in-home services not  
provided under this warranty may be  
performed at the purchaser’s specific  
request and expense at Dimplex’s  
then-current rates for such services.  
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Replacement Parts  
30” Log set Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . 0438550100RP  
Heater/motor Assembly 1200W,980rPm. . . . . . . . . . . . 2200490900RP  
Lower Wire Assy, Lampholder 4 socket. . . . . . . . . . . . . 2500190500RP  
upper Wire Assy, Lampholder 2 socket . . . . . . . . . . . 4200090100RP  
on/oFF switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2800070200RP  
remote Control receiver, 3-stage . . . . . . . . . . . . . . . 3000820500RP  
remote Control sender, 3-stage. . . . . . . . . . . . . . . . . . . 3000370600RP  
Flame speed Controller Board w Potentiometer. . . . . 3000240100RP  
Flicker motor Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000240200KIT  
Light Dimmer Control board with Potentiometer. . . . . . 3000250100RP  
Cord set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4100040500RP  
reflector Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 5900080700RP  
Mirror - DFB6016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5900300400RP  
DF3003. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5900300300RP  
Front Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5900310300RP  
Flat Black Control Knob. . . . . . . . . . . . . . . . . . . . . . . . 8800000200RP  
on/oFF Heater switch . . . . . . . . . . . . . . . . . . . . . . . . 2800070500RP  
Front Grill (Controls Cover) . . . . . . . . . . . . . . . . . . . . . 1009070159RP  
Fireplace Foot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8800090100RP  
Dimplex North America Limited  
1367 Industrial Road  
Cambridge on  
Canada n1r 7G8  
© 2011 Dimplex north America Limited  
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