Desa Water Heater CGD3018N CGD3924N CGD3930N CRL2718N CCL3924N CRL3124N CCL3018N CGD3924NT CGD3018NT CCL3924NT CGD3930NT CCL3018NT CCL3930NTA User Manual

UNVENTED (VENT-FREE)  
NATURAL GAS LOG HEATERS  
OWNER’S OPERATION AND  
INSTALLATION MANUAL  
18", 24" and 30"  
Thermostatically-Controlled  
Models  
18", 24", and 30" Variable  
Manually-Controlled Models  
CGD3018N  
CGD3930N  
CCL3924N  
CCL3018N  
CGD3924N  
CRL2718N  
CRL3124N  
CGD3924NT  
CGD3018NT  
CCL3924NT  
CGD3930NT  
CCL3018NT  
CCL3930NTA  
(Smoky Mountain Oak Model Shown)  
BILTMORE SPLIT OAK, SEASONAL OAK, AND  
SMOKY MOUNTAIN OAK LOGS  
Variable Manually-Controlled Models Also Designed Certified  
As Vented Decorative Appliance  
Patent Pending  
WARNING:Improperinstallation,adjustment,  
alteration,service,ormaintenancecancause  
injury or property damage. Refer to this  
manual for correct installation and opera-  
tional procedures. For assistance or addi-  
tionalinformationconsultaqualifiedinstaller,  
service agency, or the gas supplier.  
WARNING: If the information in this manual  
is not followed exactly, a fire or explosion  
may result causing property damage, per-  
sonal injury, or loss of life.  
— Do not store or use gasoline or other  
flammable vapors and liquids in the  
vicinity of this or any other appliance.  
— WHAT TO DO IF YOU SMELL GAS  
• Do not try to light any appliance.  
• Do not touch any electrical switch; do  
not use any phone in your building.  
• Immediately call your gas supplier  
from a neighbor’s phone. Follow the  
gas supplier’s instructions.  
WARNING: This appliance is for installation  
onlyinasolid-fuelburningmasonryorUL127  
factory-built fireplace, or in an approved  
ventless firebox. It is design-certified for  
these installations in accordance with ANSI  
Z21.11.2.  
Exception: Do not install this appliance in a  
factory-built fireplace that includes instruc-  
tions stating it has not been tested or should  
not be used with unvented gas logs.  
• If you cannot reach your gas supplier,  
call the fire department.  
— Installation and service must be per-  
formed by a qualified installer, service  
agency, or the gas supplier.  
WARNING: This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it  
is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to  
Air for Combustion and Ventilation section on page 4 of this manual.  
This appliance may be installed in an aftermarket,* permanently located, manufactured  
(mobile) home, where not prohibited by local codes.  
This appliance is only for use with type of gas indicated on the rating plate. This appliance  
is not convertible for use with other gases.  
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer  
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SAFETY INFORMATION  
PRODUCT IDENTIFICATION  
3
SAFETY INFORMATION  
Continued  
1. This appliance is only for use with the type of gas indicated on 13. Do not operate heater if any log is broken. Do not operate  
the rating plate. This appliance is not convertible for use with  
heater if a log is chipped (dime-sized or larger).  
other gases.  
14. Turn heater off and let cool before servicing. Only a qualified  
service person should service and repair heater.  
2. This heater shall not be installed in a bedroom or bathroom,  
unless installed as a vented appliance (Variable Manually-Con-  
trolled Models Only). See Installing Damper Clamp Acces-  
sory for Vented Operation, page 10.  
15. Operating heater above elevations of 4,500 feet could cause  
pilot outage.  
16. Provide adequate clearances around air openings.  
3. If you smell gas  
• shut off gas supply  
• do not try to light any appliance  
• do not touch any electrical switch; do not use any phone in  
your building  
• immediately call your gas supplier from a neighbor’s phone.  
Follow the gas supplier’s instructions  
• if you cannot reach your gas supplier, call the fire department  
PRODUCT IDENTIFICATION  
Crossover Log  
Back Log  
Front Log  
4. Before installing in a solid fuel burning fireplace, the chimney  
flue and firebox must be cleaned of soot, creosote, ashes, and  
loose paint by a qualified chimney cleaner. Creosote will ig-  
nite if highly heated. Inspect chimney flue for damage. If dam-  
aged, operate heater with flue damper closed.  
Burner  
Middle  
5. If fireplace has glass doors, never operate this heater with glass  
doors closed. If you operate heater with doors closed, heat  
buildup inside fireplace will cause glass to burst. Also if fire-  
place opening has vents at the bottom, you must open the vents  
before operating heater.  
Log  
Piezo Ignitor  
Base Grate  
6. This log heater is designed to be smokeless. If logs ever appear  
to smoke, turn off heater and call a qualified service person.  
Note: During initial operation, slight smoking could occur due  
to log curing and heater burning manufacturing residues.  
Control Knob  
Figure 1 - Vent-Free Gas Log Heater - Duel Burner (Logs May  
Vary by Model - Smoky Mountain Oak Logs Shown)  
7. To prevent the creation of soot, follow the instructions in Clean-  
ing and Maintenance, page 20.  
8. Before using furniture polish, wax, carpet cleaner, or similar  
products, turn heater off. If heated, the vapors from these prod-  
ucts may create a white powder residue within burner box or  
on adjacent walls or furniture.  
Back Log  
Crossover Log  
Front Log  
9. This heater needs fresh, outside air ventilation to run properly.  
This heater has an Oxygen Depletion Sensing (ODS) safety  
shutoff system. The ODS shuts down the heater if not enough  
fresh air is available. See Air for Combustion and Ventilation,  
pages 4 through 6. If heater keeps shutting off, see Trouble-  
shooting, pages 22 through 24.  
Burner  
10. Do not run heater  
• where flammable liquids or vapors are used or stored  
• under dusty conditions  
Piezo Ignitor  
Control Knob  
11. Do not use this heater to cook food or burn paper or other objects.  
12. Do not use heater if any part has been exposed to or under  
water. Immediately call a qualified service technician to in-  
spect the room heater and to replace any part of the control  
system and any gas control which has been under water.  
Figure 2 - Vent-Free Gas Log Heater - Single Burner (Logs May  
Vary by Model - Seasonal Oak Model Shown)  
107123-01F  
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UNPACKING  
LOCAL CODES  
4
PRODUCT FEATURES  
Operation  
Safety Pilot  
Piezo Ignition System  
AIR FOR COMBUSTION AND VENTILATION  
UNPACKING  
CAUTION: Do not remove the data plates from the  
grate assembly. The data plates contain important  
product information.  
AIR FOR COMBUSTION AND  
VENTILATION  
WARNING: This heater shall not be installed in a  
confined space or unusually tight construction un-  
less provisions are provided for adequate combus-  
tion and ventilation air. Read the following instruc-  
tions to insure proper fresh air for this and other fuel-  
burning appliances in your home.  
1. Remove logs and heater base assembly from carton. Note: Do  
not pick up heater base assembly by burners. This could dam-  
age heater. Always handle base assembly by grate.  
2. Remove all protective packaging applied to logs and heater  
for shipment.  
Today’s homes are built more energy efficient than ever. New  
materials, increased insulation, and new construction methods help  
reduce heat loss in homes. Home owners weather strip and caulk  
around windows and doors to keep the cold air out and the warm air  
in. During heating months, home owners want their homes as  
airtight as possible.  
3. Check all items for any shipping damage. If damaged, promptly  
inform dealer where you bought heater.  
LOCAL CODES  
Install and use heater with care. Follow all local codes. In the  
absence of local codes, use the latest edition of The National Fuel  
Gas Code, ANSI Z223.1/NFPA 54*.  
While it is good to make your home energy efficient, your home  
needs to breathe. Fresh air must enter your home. All fuel-burning  
appliances need fresh air for proper combustion and ventilation.  
*Available from:  
Exhaustfans,fireplaces,clothesdryers,andfuelburningappliances  
drawairfromthehousetooperate.Youmustprovideadequatefresh  
air for these appliances. This will insure proper venting of vented  
fuel-burning appliances.  
American National Standards Institute, Inc.  
1430 Broadway  
New York, NY 10018  
National Fire Protection Association, Inc.  
Batterymarch Park  
PROVIDING ADEQUATE VENTILATION  
Quincy, MA 02269  
The following are excerpts from National Fuel Gas Code, ANSI  
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation.  
Note: Where listed vented decorative logs are required, thermo-  
stat models are not permitted.  
All spaces in homes fall into one of the three following ventilation  
classifications:  
PRODUCT FEATURES  
OPERATION  
1. Unusually Tight Construction  
2. Unconfined Space  
3. Confined Space  
This heater is clean burning. It requires no outside venting. There is  
noheatlossoutaventorupachimney.Heatisgeneratedbyrealistic,  
dancing yellow flames. This heater is designed for vent-free opera-  
tion with flue damper closed. It has been tested and approved to  
ANSI Z21.11.2 standard for unvented heaters. State and local codes  
in some areas prohibit the use of vent-free heaters. Non-thermostat  
models may also be operated as a vented decorative (ANSI Z21.60)  
product by opening flue damper.  
The information on pages 4 through 6 will help you classify your  
space and provide adequate ventilation.  
Unusually Tight Construction  
The air that leaks around doors and windows may provide enough  
fresh air for combustion and ventilation. However, in buildings of  
unusually tight construction, you must provide additional fresh air.  
SAFETY PILOT  
Unusually tight construction is defined as construction  
where:  
This heater has a pilot with an Oxygen Depletion Sensing (ODS)  
safety shutoff system. The ODS/pilot is a required feature for vent-  
free room heaters. The ODS/pilot shuts off the heater if there is not  
enough fresh air.  
a. walls and ceilings exposed to the outside atmosphere  
have a continuous water vapor retarder with a rating  
of one perm (6 x 10-11 kg per pa-sec-m2) or less with  
openings gasketed or sealed and  
PIEZO IGNITION SYSTEM  
This heater has a piezo ignitor. This system requires no matches,  
batteries, or other sources to light heater.  
b. weather stripping has been added on openable win-  
dows and doors and  
107123-01F  
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AIR FOR COMBUSTION AND VENTILATION  
Providing Adequate Ventilation (Cont.)  
Determining Fresh-Air Flow For Heater Location  
5
AIR FOR COMBUSTION  
AND VENTILATION  
Continued  
c. caulking or sealants are applied to areas such as  
joints around window and door frames, between sole  
plates and floors,between wall-ceiling joints,between  
wall panels, at penetrations for plumbing, electrical,  
and gas lines, and at other openings.  
3. Add the Btu/Hr of all fuel burning appliances in the space.  
Vent-free heater  
Gas water heater*  
Gas furnace  
_____________ Btu/Hr  
_____________ Btu/Hr  
_____________ Btu/Hr  
_____________ Btu/Hr  
_____________ Btu/Hr  
Vented gas heater  
Gas fireplace logs  
If your home meets all of the three criteria above, you  
must provide additional fresh air. See Ventilation Air  
From Outdoors, page 6.  
Other gas appliances* + _____________ Btu/Hr  
Total = _____________ Btu/Hr  
If your home does not meet all of the three criteria above,  
proceedtoDeterminingFresh-AirFlowforHeaterLocation.  
* Do not include direct-vent gas appliances. Direct-vent draws com-  
bustion air from the outdoors and vents to the outdoors.  
Example:  
Confined and Unconfined Space  
40,000  
_____________ Btu/Hr  
Gas water heater  
Vent-free heater  
Total  
The National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines a  
confined space as a space whose volume is less than 50 cubic feet  
per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating  
of all appliances installed in that space and an unconfined space as  
aspacewhosevolumeisnotlessthan50cubicfeetper1,000Btuper  
hour (4.8 m3 per kw) of the aggregate input rating of all appliances  
installed in that space. Rooms communicating directly with the  
space in which the appliances are installed*, through openings not  
furnished with doors, are considered a part of the unconfined space.  
39,000  
+ _____________ Btu/Hr  
79,000  
= _____________ Btu/Hr  
4. Compare the maximum Btu/Hr the space can support with the actual  
amount of Btu/Hr used.  
__________________ Btu/Hr (maximum the space can support)  
__________________ Btu/Hr (actual amount of Btu/Hr used)  
Example: 51,200 Btu/Hr (maximum the space can support)  
79,000 Btu/Hr (actual amount of Btu/Hr used)  
* Adjoining rooms are communicating only if there are doorless  
passageways or ventilation grills between them.  
The space in the above example is a confined space because the actual Btu/  
Hr used is more than the maximum Btu/Hr the space can support. You must  
provide additional fresh air. Your options are as follows:  
DETERMINING FRESH-AIR FLOW FOR  
HEATER LOCATION  
A. Rework worksheet, adding the space of an adjoining room. If the  
extra space provides an unconfined space, remove door to adjoining  
room or add ventilation grills between rooms. See Ventilation Air From  
Inside Building, page 6.  
Determining if You Have a Confined or  
Unconfined Space  
B. Vent room directly to the outdoors. See Ventilation Air From Out-  
doors, page 6.  
Use this work sheet to determine if you have a confined or unconfined space.  
Space:Includestheroominwhichyouwillinstallheaterplusanyadjoining  
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.  
rooms with doorless passageways or ventilation grills between the rooms.  
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can  
support, the space is an unconfined space. You will need no additional fresh  
air ventilation.  
1. Determine the volume of the space (length x width x height).  
Length x Width x Height = ___________ cu. ft. (volume of space)  
Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling  
height) = 2560 cu. ft. (volume of space)  
WARNING: If the area in which the heater may be  
operated is smaller than that defined as an uncon-  
fined space or if the building is of unusually tight  
construction,provideadequatecombustionandven-  
tilation air by one of the methods described in the  
National Fuel Gas Code, ANSI Z223.1/NFPA 54, Sec-  
tion 5.3 or applicable local codes.  
If additional ventilation to adjoining room is supplied with grills or open-  
ings, add the volume of these rooms to the total volume of the space.  
2. Multiply the space volume by 20 to determine the maximum Btu/Hr  
the space can support.  
__________ (volume of space) x 20 = (Maximum Btu/Hr the space  
can support)  
Example: 2560 cu. ft. (volume of space) x 20 = 51,200 (maximum  
Btu/Hr the space can support)  
107123-01F  
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AIR FOR COMBUSTION AND VENTILATION  
Ventilation Air  
6
AIR FOR COMBUSTION AND  
VENTILATION  
Continued  
VENTILATION AIR  
12"  
Ventilation Air From Inside Building  
This fresh air would come from an adjoining unconfined space.  
When ventilating to an adjoining unconfined space, you must  
provide two permanent openings: one within 12" of the ceiling and  
one within 12" of the floor on the wall connecting the two spaces  
(see options 1 and 2, Figure 3). You can also remove door into  
adjoining room (see option 3, Figure 3). Follow the National Fuel  
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion  
and Ventilation for required size of ventilation grills or ducts.  
Ventilation  
Grills  
Into Adjoining  
Room,  
Ventilation Grills  
Into Adjoining Room,  
Option 2  
Or  
Remove  
Door into  
Adjoining  
Room,  
Option  
3
Option 1  
Ventilation Air From Outdoors  
Provide extra fresh air by using ventilation grills or ducts. You must  
provide two permanent openings: one within 12" of the ceiling and  
one within 12" of the floor. Connect these items directly to the  
outdoors or spaces open to the outdoors. These spaces include attics  
and crawl spaces. Follow the National Fuel Gas Code, ANSI  
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation  
for required size of ventilation grills or ducts.  
12"  
Figure 3 - Ventilation Air from Inside Building  
IMPORTANT: Do not provide openings for inlet or outlet air into  
attic if attic has a thermostat-controlled power vent. Heated air  
entering the attic will activate the power vent.  
Ventilated  
Outlet  
Attic  
Air  
Outlet  
Air  
To Attic  
To  
Crawl  
Space  
Inlet  
Air  
Ventilated  
Crawl Space  
Inlet Air  
Figure 4 - Ventilation Air from Outdoors  
107123-01F  
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INSTALLATION  
Check Gas Type  
Installation And Clearances (Vent-Free Operation Only)  
7
INSTALLATION  
NOTICE: This heater is intended for use as supple-  
mental heat. Use this heater along with your primary  
heating system. Do not install this heater as your  
primary heat source. If you have a central heating  
system, you may run systems circulating blower  
while using heater. This will help circulate the heat  
throughoutthehouse. Intheeventofapoweroutage,  
you can use this heater as your primary heat source.  
CAUTION: This heater creates warm air currents.  
These currents move heat to wall surfaces next to  
heater. Installing heater next to vinyl or cloth wall  
coveringsoroperatingheaterwhereimpurities(such  
as, but not limited to, tobacco smoke, aromatic  
candles, cleaning fluids, oil or kerosene lamps, etc)  
in the air exist, may discolor walls or cause odors.  
IMPORTANT: Vent-free heaters add moisture to the air. Although  
this is beneficial, installing heater in rooms without enough venti-  
lation air may cause mildew to form from too much moisture. See  
Air for Combustion and Ventilation, pages 4 through 6.  
WARNING: A qualified service person must in-  
stall heater. Follow all local codes.  
NOTICE: State or local codes may only allow opera-  
tionofthisapplianceinaventedconfiguration.Check  
your state or local codes.  
CHECK GAS TYPE  
Useonlynaturalgas.Ifyourgassupplyisnotnaturalgas,donotinstall  
heater. Call dealer where you bought heater for proper type heater.  
INSTALLATION AND  
CLEARANCES (Vent-Free Operation Only)  
WARNING: Before installing in a solid fuel burn-  
ing fireplace, the chimney flue and firebox must be  
cleaned of soot, creosote, ashes, and loose paint by  
a qualified chimney cleaner. Creosote will ignite if  
highly heated. A dirty chimney flue may create and  
distribute soot within the house. Inspect chimney  
flue and firebox for damage. If damaged, operate  
heater with flue damper closed.  
WARNING: Maintain the minimum clearances. If  
you can, provide greater clearances from floor, ceil-  
ing, and adjoining wall.  
Minimum Fireplace Clearance To Combustible Materials  
Log Size  
Side Wall  
Ceiling  
WARNING: Seal any fresh air vents or ash clean-  
out doors located on floor or wall of fireplace. If not,  
draftingmaycausepilotoutageorsooting.Useaheat-  
resistant sealant. Do not seal chimney flue damper.  
18", 24", 30"  
16"  
42"  
LOG SIZING REQUIREMENTS  
Minimum Firebox Size  
Log  
Front Rear*  
WARNING: Never install the heater  
in a bedroom or bathroom unless installed as a  
vented appliance (Variable Manually-Controlled  
Models Only) (see page 10)  
Size Height Depth Width Width  
18" 17"  
24" 17"  
30" 17"  
14"  
14"  
14"  
24"  
28"  
34"  
20"  
21"  
24"  
in a recreational vehicle  
where curtains, furniture, clothing, or other flam-  
mable objects are less than 42 inches from the  
front, top, or sides of the heater  
in high traffic areas  
in windy or drafty areas  
*Measured at 14" Depth  
Carefullyfollowtheinstructionsstartingonpage8. Thiswillensure  
safe installation into a masonry, UL127-listed manufactured fire-  
place, or certified vent-free firebox.  
107123-01F  
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INSTALLATION  
Installation And Clearances (Vent-Free Operation Only) (Cont.)  
8
INSTALLATION  
Continued  
If Using Mantel  
Minimum Clearances For Side Combustible  
Material, Side Wall, and Ceiling  
You must have noncombustible material(s) above the fireplace  
opening. Noncombustiblematerials(suchasslate, marble, tile, etc.)  
must be at least 1/2 inch thick. With sheet metal, you must have  
noncombustible material behind it. Noncombustible material must  
extend at least 8 inches up (for all models). If noncombustible  
material is less than 12", you must install the fireplace hood  
accessory (24" and 30" models only). Even if noncombustible  
material is more than 12", you may need the hood accessory to  
deflect heat away from your mantel shelf. See Figure 6 and Figures  
7 and 8 on page 9 for minimum clearances.  
A. Clearances from the side of the fireplace cabinet to any com-  
bustible material and wall should follow diagram in Figure 5.  
Example: The face of a mantel, bookshelf, etc. is made of  
combustible material and protrudes 3 1/2" from the wall. This  
combustible material must be 4" from the side of the fireplace  
opening (see Figure 5).  
Note: When installing your gas logs into a manufactured fire-  
box, follow firebox manufacturer’s instructions for minimum  
clearances to combustible materials.  
IMPORTANT: If you cannot meet these minimum clearances, you  
must operate heater with chimney flue damper open. Go to Install-  
ing Damper Clamp Accessory for Vented Operation, page 10.  
B. Clearances from the top of the fireplace opening to the ceiling  
should not be less than 42 inches.  
Noncombustible  
Material Distance (A) Safe Installation  
Requirements for  
Example  
12" or more  
Noncombustible material okay.  
Between 8" and 12"  
24" or 30" Models: Install  
fireplace hood accessory  
(GA6050, GA6052, or GA6053  
see Accessories, page 36).  
18" Model: Noncombustible  
material okay.  
*
*Minimum 16 inches from Side Wall  
Figure 5 - Minimum Clearance for Combustible to Wall  
Less than 8"  
Noncombustible material must  
be extended to at least 8". See  
Between 8" and 12", above. If  
you cannot extend material,  
you must operate heater with  
flue damper open.  
NOTICE: Manual control heaters may be used as a  
vented product. If so, you must always run heater with  
chimney flue damper open. If running heater with  
damper open, noncombustible material above fire-  
place opening is not needed. Go to Installing Damper  
Clamp Accessory for Vented Operation, page 10.  
Minimum Noncombustible Material Clearances  
Heat Resistant  
Material  
If Not Using Mantel  
(A)  
Note: If using a mantel, proceed to If Using Mantel. If not using a  
mantel, follow the information below.  
You must have noncombustible material(s) above the fireplace  
opening. Noncombustiblematerials(suchasslate, marble, tile, etc.)  
must be at least 1/2 inch thick. With sheet metal, you must have  
noncombustible material behind it. Noncombustible material must  
extend at least 8" up (for all models). If noncombustible material is  
less than 12", you must install the fireplace hood accessory (24" and  
30" models only). See Figure 6 for minimum clearances.  
Figure 6 - Heat Resistant Material (Slate, Marble, Tile, etc.)  
Above Fireplace  
IMPORTANT: If you cannot meet these minimum clearances, you  
must operate heater with chimney flue damper open. Go to Install-  
ing Damper Clamp Accessory for Vented Operation, page 10.  
107123-01F  
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INSTALLATION  
Mantel Clearances  
Floor Clearances  
9
INSTALLATION  
Continued  
Mantel Shelf  
12"  
10"  
8"  
Underside of  
Mantel Shelf  
MANTEL CLEARANCES  
6"  
In addition to meeting noncombustible material clearances, you  
must also meet required clearances between fireplace opening and  
mantelshelf. IfyoudonotmeettheclearanceslistedinFigure7, you  
will need a hood.  
2 1/2"  
All minimum  
distances are  
in inches  
Minimum Non-  
Combustible  
Material  
Log Set  
8"  
Min.  
12"  
15"  
18"  
20"  
1, ,
All Models  
Determining Minimum Mantel Clearance  
If you meet minimum clearance between mantel shelf and top of  
fireplace opening, a hood is not required (see Figure 7).  
Top of Fireplace  
Opening  
Hood  
Distances to  
Underside of  
Mantel  
(GA6050, GA6052,  
Determining Minimum Mantel Clearance When  
Using a Hood  
and GA6053)  
If minimum clearances in Figure 7 are not met, you must have a  
hood. When using a hood there are still certain minimum mantel  
clearances required. Follow minimum clearances shown in Fig-  
ure 8 when using hood.  
Figure 8 - Minimum Mantel Clearances When Using Hood  
FLOOR CLEARANCES  
A. If installing appliance on the floor level, you must maintain the  
minimum distance of 14" to combustibles (see Figure 9).  
NOTICE: Surface temperatures of adjacent walls and  
mantels become hot during operation. Walls and  
mantels above the firebox may become hot to the  
touch. If installed properly, these temperatures meet  
the requirement of the national product standard.  
Followallminimumclearancesshowninthismanual.  
B. If combustible materials are less than 14" to the fireplace, you  
must install appliance at least 5" above the combustible floor-  
ing (see Figure 10).  
NOTICE: If your installation does not meet the mini-  
mum clearances shown, you must do one of the  
following:  
operate the logs only with the flue damper open  
raise the mantel to an acceptable height  
remove the mantel  
Combustible  
Material  
14"  
Min.  
Noncombustible Material  
Mantel Shelf  
10"  
Figure9-MinimumFireplaceClearancesIfInstalledatFloorLevel  
Underside of  
Mantel Shelf  
8"  
6"  
2 1/2"  
All minimum  
distances are  
in inches  
Hearth  
Combustible  
Material  
Minimum Non-  
Combustible  
Material  
(A)  
5"  
Log Set  
24"/30" Models  
Min.  
12"  
8"  
18"  
8"  
20"  
14"  
22"  
17"  
24"  
20"  
18" Model  
Figure 10 - Minimum Fireplace Clearances Above Combustible  
Flooring  
Top of Fireplace  
Opening  
Minimum Non-  
Combustible  
Material Height  
Distances to  
Underside of  
Mantel  
Figure 7 - Minimum Mantel Clearances Without Using Hood  
107123-01F  
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INSTALLATION  
Installing Damper Clamp Accessory For Vented Operation  
Installing Heater Base Assembly  
10  
INSTALLATION  
Continued  
INSTALLING DAMPER CLAMP ACCESSORY  
FOR VENTED OPERATION  
INSTALLING HEATER BASE ASSEMBLY  
CAUTION:Donotremovethedataplatesattached  
to the heater base assembly. The data plates contain  
important warranty and safety information.  
Note: When used as a vented heater, appliance must be installed  
only in a solid-fuel burning fireplace with a working flue and  
constructed of noncombustible material.  
If your heater is a manually-controlled model, you may use this  
heater as a vented product. There are three reasons for operating  
your heater in the vented mode.  
WARNING: You must secure this heater to fire-  
place floor. If not, heater will move when you adjust  
controls. Moving heater may cause a gas leak or log  
misplacement.  
1. The fireplace does not meet the clearance to combustibles  
requirements for vent-free operation.  
2. State or local codes do not permit vent-free operation.  
3. You prefer vented operation.  
WARNING: If installing in a sunken fireplace,  
special care is needed. You must raise the fireplace  
floor to allow access to heater control panel. This will  
insure adequate air flow and guard against sooting  
and controls from being damaged. Raise fireplace  
floor with noncombustible material. Make sure mate-  
rial is secure.  
If reasons number 1 or 2 above apply to you, you must permanently  
open chimney flue damper. You must install the damper clamp  
accessory(toorder,seeAccessories,page36).Thiswillinsurevented  
operation (see Figure 11). The damper clamp will keep damper open.  
Installation instructions are included with clamp accessory.  
See charts in column 2 for minimum permanent flue opening you  
mustprovide.Attachdamperclampsotheminimumpermanentflue  
opening will be maintained at all times.  
CAUTION: Do not pick up heater base assembly  
bytheburner.Thiscoulddamageheater.Onlyhandle  
base assembly by grates.  
Area of Various Standard Round Flues  
Diameter (ins.)  
Area (sq. ins.)  
5"  
6"  
7"  
8"  
20 sq. inches  
29 sq. inches  
39 sq. inches  
51 sq. inches  
IMPORTANT: Make sure the heater burners are level. If heater is  
not level, heater will not work properly. For thermostat models,  
avoid damage to thermostat bulb. Avoid nicks or sharp bends in  
thermostat bulb wire. Keep thermostat bulb in mounting bracket  
until ready to mount base to floor. See Optional Positioning Of  
Thermostat Sensing Bulb, page 25.  
Chimney  
Minimum Permanent  
Height (ft.) Flue Opening (sq. ins.)  
Installation Items Needed  
6' to 15'  
15' to 30'  
39 sq. inches  
29 sq. inches  
• hardware package (provided with heater)  
• approved flexible gas hose (not provided) (if allowed by local codes)  
• sealant resistant to propane (propane/LP) gas, not provided  
• electric drill with 3/16" drill bit  
Damper Clamp  
Damper Clamp  
• flathead screwdriver  
Damper  
Damper  
Damper  
Masonry Fireplace  
Manufactured Fireplace  
Figure 11 - Attaching Damper Clamp  
107123-01F  
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INSTALLATION  
Installing Heater Base Assembly (Cont.)  
Connecting To Gas Supply  
11  
INSTALLATION  
Continued  
1. Apply pipe joint sealant lightly to male threads of the fitting to  
be threaded into gas regulator. Connect approved flexible gas  
hose to gas regulator of heater (see Figure 12).  
Masonry  
Screw  
IMPORTANT: Hold gas regulator with wrench when connect-  
ing flexible gas hose.  
2. Locate masonry screws in hardware package.  
3. Position heater base assembly in fireplace.  
4. Place logs in their proper position on heater base, see Installing  
Logs on pages 13 through 16.  
Mounting  
Bracket  
5. Center heater base and logs front-to-back and side-to-side in  
fireplace.  
Figure 14 - Attaching Base Assembly to Fireplace Floor - Single  
Burner Model  
6. Carefully remove logs without moving heater base.  
7. Mark screw locations through holes in mounting brackets (see  
Figure 13 or 14). If installing in a brick-bottom fireplace, mark  
screw locations in mortar joint of bricks.  
CONNECTING TO GAS SUPPLY  
8. Remove heater base from fireplace.  
WARNING: This appliance requires a 1/2" NPT  
(National Pipe Thread) inlet connection to the pres-  
sure regulator.  
9. Drill holes at marked locations using 3/16" drill bit.  
10. Attach base assembly to fireplace floor using two masonry  
screws (in hardware package) (see Figures 13 or 14).  
WARNING: A qualified service person must con-  
nect heater to gas supply. Follow all local codes.  
Flexible Gas Hose  
(if allowed by local  
codes)  
Heater Gas  
Regulator  
Installation Items Needed  
Fitting  
Before installing heater, make sure you have the items listed below.  
• piping (check local codes)  
• sealant (resistant to propane/LP gas)  
• equipment shutoff valve *  
• test gauge connection *  
• sediment trap  
Figure12-AttachingFlexibleGasHosetoHeaterGasRegulator  
Masonry  
Screw  
• tee joint  
• pipe wrench  
* A CSA design-certified equipment shutoff valve with 1/8" NPT  
tap is an acceptable alternative to test gauge connection. Purchase  
the optional CSA design-certified equipment shutoff valve from  
your dealer. See Accessories, page 36.  
Mounting  
Bracket  
Figure 13 - Attaching Base Assembly to Fireplace Floor - Dual  
Burner Model  
WARNING: Never connect heater to private (non-  
utility) gas wells. This gas is commonly known as  
wellhead gas.  
CAUTION: Use only new, black iron or steel pipe.  
Internally-tinnedcoppertubingmaybeusedincertain  
areas. Check your local codes. Use pipe of 1/2" diam-  
eter or greater to allow proper gas volume to heater. If  
pipe is too small, undue loss of volume will occur.  
107123-01F  
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INSTALLATION  
Connecting To Gas Supply (Cont.)  
Checking Gas Connections  
12  
INSTALLATION  
Continued  
Installation must include an equipment shutoff valve, union, and  
plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge  
hook up. NPT tap must be upstream from heater (see Figure 15).  
CHECKING GAS CONNECTIONS  
WARNING: Test all gas piping and connections  
forleaksafterinstallingorservicing. Correctallleaks  
at once.  
IMPORTANT: Install equipment shutoff valve in an accessible  
location. The equipment valve is for turning on or shutting off the  
gas to the appliance.  
Checkyourbuildingcodesforanyspecialrequirementsforlocating  
equipment shutoff valve to fireplaces.  
WARNING: Never use an open flame to check for  
aleak. Applyanoncorrosiveleakdetectionfluidtoall  
joints. Bubbles forming show a leak. Correct all leaks  
at once.  
Apply pipe joint sealant lightly to male NPT threads. This will  
prevent excess sealant from going into pipe. Excess sealant in pipe  
could result in clogged heater valves.  
Pressure Testing Gas Supply Piping system  
WARNING: Use pipe joint sealant that is resistant  
to liquid petroleum (LP) gas.  
Test Pressures In Excess Of 1/2 PSIG  
(3.5 kPa)  
1. Disconnect appliance with its appliance main gas valve (control  
valve) and equipment shutoff valve from gas supply piping sys-  
tem. Pressures in excess of 1/2 psig will damage heater regulator.  
We recommend that you install a sediment trap in supply line as  
showninFigure15.Locatesedimenttrapwhereitiswithinreachfor  
cleaning. Install in piping system between fuel supply and heater.  
Locate sediment trap where trapped matter is not likely to freeze. A  
sediment trap traps moisture and contaminants. This keeps them  
from going into heater controls. If sediment trap is not installed or  
is installed wrong, heater may not run properly.  
2. Cap off open end of gas pipe where equipment shutoff valve  
was connected.  
3. Pressurize supply piping system by either using compressed  
air or opening main gas valve located on or near gas meter.  
4. Check all joints of gas supply piping system. Apply a noncor-  
rosive leak detection fluid to gas joints. Bubbles forming show  
a leak.  
CAUTION: Avoid damage to regulator. Hold gas  
regulator with wrench when connecting it to gas  
piping and/or fittings.  
5. Correct all leaks at once.  
6. Reconnect heater and equipment shutoff valve to gas supply.  
Check reconnected fittings for leaks.  
CSA Design-Certified Equipment  
Shutoff Valve With 1/8" NPT Tap*  
From Gas Meter  
(5" W.C.** to  
10.5" W.C.  
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)  
Approved Flexible  
Gas Hose (if allowed  
by local codes)  
1. Close equipment shutoff valve (see Figure 16).  
Pressure)  
2. Pressurize supply piping system by either using compressed  
air or opening main gas valve located on or near gas meter.  
3. Check all joints from gas meter to equipment shutoff valve  
(see Figure 17, page 13). Apply a noncorrosive leak detection  
fluid to gas joints. Bubbles forming show a leak.  
Tee  
Joint  
3" Minimum  
Pipe  
Nipple  
4. Correct all leaks at once.  
Gas  
Regulator  
O
Open  
Cap  
Sediment Trap  
Figure 15 - Gas Connection  
Equipment  
Shutoff Valve  
* Purchase the optional CSA design-certified equipment shutoff  
valve from your dealer. See Accessories, page 36.  
Closed  
** Minimum inlet pressure for purpose of input adjustment.  
Figure 16 - Equipment Shutoff Valve  
107123-01F  
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INSTALLATION  
Checking Gas Connections (Cont.)  
Installing Logs  
13  
INSTALLATION  
Continued  
1. Locate pins on the bottom of back log (#1). Slide these pins into  
the holes in the grate base behind the burner (see Figure 18).  
Pressure Testing Heater Gas Connections  
1. Open equipment shutoff valve (see Figure 16, page 12).  
2. Open main gas valve located on or near gas meter.  
3. Make sure control knob of heater is in the OFF position.  
2. Place the base of the middle log (#2) in the U-shaped slots of  
the grate base in front of the back log. The cutout on the right  
of the middle log should fit over the burner (see Figure 19).  
Make sure the front of the middle log is resting on the tabs of  
the grate base and the cutout area is centered over the burner  
“U” bend.  
4. Check all joints from equipment shutoff valve to control valve  
(see Figure 17). Apply a noncorrosive leak detection fluid to  
gas joints. Bubbles forming show a leak.  
5. Correct all leaks at once.  
3. Locate the recesses on the back of the front log (#3). Fit these  
recesses between the posts of the grate base (see Figure 20).  
6. Light heater (see Operating Heater, pages 17 and 18 [manu-  
ally-controlled models] or pages 18 through 20 [thermostati-  
cally-controlled models]). Check all other internal joints for leaks.  
4. Locate the notches in the bottom of the crossover log (#4).  
Place the crossover log on top of the middle log and front log.  
Make sure the notches of the crossover log lines up with rectan-  
gular knobs on top of the middle and front logs (see Figure 21).  
7. Turn off heater (see To Turn Off Gas to Appliance, page 18  
[manually-controlled models] or page 19 [thermostatically-con-  
trolled models]).  
5. Place lava rock around base of heater if desired. Do not put  
lava rock on logs on burner.  
Middle Log (#2)  
Equipment  
Shutoff Valve  
Back  
Log (#1)  
Pin  
Cutout  
Gas Meter  
Hole in  
Grate  
Base  
Tab  
Thermostat Gas Valve or  
Control Valve Location  
Burner  
Figure 17 - Checking Gas Joints  
UBend  
Burner  
U-Shaped Slot  
INSTALLING LOGS  
Figure19-InstallingMiddleLog  
(#2)  
Figure18-InstallingBackLog  
(#1)  
CAUTION:Afterinstallationandperiodicallythere-  
after, check to ensure that no flame comes in contact  
with any log. With the heater set to high, check to see  
if flames contact any log. If so, reposition logs ac-  
cording to the log installation instructions in this  
manual. Flames contacting logs will create soot.  
Front Log (#3)  
Crossover  
Notches  
Log (#1)  
Recess  
Dual Burner Smoky Mountain Oak Models  
3
WARNING: Failure to position the parts in accor-  
dancewiththesediagramsorfailuretouseonlyparts  
specifically approved with this heater may result in  
property damage or personal injury.  
Post  
Rectangular  
Knobs  
Figure20-InstallingFrontLog Figure 21  
(#3)  
-
Installing  
Each log is marked with a number. These numbers will help you  
identify the log when installing. It is very important to install these  
logs exactly as instructed. Do not modify logs. Only use logs  
supplied with heater.  
Crossover Log (#4)  
107123-01F  
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INSTALLATION  
Installing Logs (Cont.)  
14  
INSTALLATION  
Continued  
Dual Burner Premium Aged Split Oak Models  
Crossover  
Log (#3)  
Back Log (#2)  
Pin  
WARNING: Failure to position the parts in accor-  
dancewiththesediagramsorfailuretouseonlyparts  
specifically approved with this heater may result in  
property damage or personal injury.  
Hole in  
Grate  
Base  
Recess  
Pin  
Each log is marked with a number. These numbers will help you  
identify the log when installing. It is very important to install these  
logs exactly as instructed. Do not modify logs. Only use logs  
supplied with heater.  
1. Place the base of the middle log (#1) in the U-shaped slots of  
the grate base. The cutout on the right of the middle log should  
fit over the burner (see Figure 22). Make sure the front of the  
middle log is resting on the tabs of the grate base and the cut-  
out area is centered over the burner “U” bend.  
Burner  
2. Locate pins on the bottom of back log (#2). Slide these pins into  
the holes in the grate base behind the burner (see Figure 23).  
Figure 23 - Installing Back  
Log (#2)  
Figure24-InstallingCrossover  
Log (#3)  
3. Place crossover log (#3) onto the pin (right) on middle log  
(#1) and into the recess of the back log (#2). See Figure 24.  
Front Log (#4)  
Log Piece  
(#5)  
4. Locate the notches in the bottom of the front log (#4). Place  
the front log on the grate fingers. Make sure the notches of the  
front log line up with the grate fingers. See Figure 25.  
Notches  
Pin  
5. With knot to right side, place smaller log piece (#5) over the  
pin on the left side of the middle log. The smaller log will rest  
on front log against the "knot" on the left. See Figure 26.  
6. Place lava rock around base of heater if desired. Do not put  
lava rock on logs on burner.  
Middle Log (#1)  
Grate Fingers  
Figure26-InstallingLogPiece  
(#5)  
Figure 25 - Installing Front Log  
(#4)  
Tab  
Dual Burner Biltmore Split Oak Models  
Burner  
WARNING: Failure to position the parts in accor-  
dancewiththesediagramsorfailuretouseonlyparts  
specifically approved with this heater may result in  
property damage or personal injury.  
CAUTION:Afterinstallationandperiodicallythere-  
after, check to ensure that no flame comes in contact  
with any log. With the heater set to HI, check to see if  
flames contact any log. If so, reposition logs accord-  
ing to the log installation instructions in this manual.  
Flames contacting logs will create soot.  
UBend  
U-Shaped  
Slot  
Figure 22 - Installing Middle Log (#1)  
107123-01F  
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INSTALLATION  
15  
Installing Logs (Cont.)  
INSTALLATION  
Continued  
Each log is marked with a number. These numbers will help you  
identify the log when installing. It is very important to install these  
logs exactly as instructed. Do not modify logs. Only use logs  
supplied with heater.  
Log #4  
Pins  
Pins  
Log #2  
Log #3  
1. Place the front log (#1) on the grate fingers. Make sure the  
front log rests firmly between the grate fingers and the grate  
base (see Figure 27).  
Hole in  
Grate  
Base  
2. Place the base of the middle log (#2) in the U-shaped slots of  
the grate base. The cutout on the right of the middle log should  
fit over the burner (see Figure 28). Make sure the front of the  
middle log is resting on the tabs of the grate base.  
3. Locate pins on the bottom of back log (#3). Slide these pins into  
the holes in the grate base behind the burner (see Figure 29).  
Burner  
Figure30-InstallingCrossover  
Log(#4)(CCL3930NTAShown)  
Figure 29 - Installing Rear Log  
(#3) (CCL3930NTA Shown)  
4. Locate holes on the bottom of crossover log (#4). Slide front  
hole onto the left pin (CCL3924NTor CCL3930NTA) or middle  
pin (CCL3018NT or CCL3018N) on the middle log (#2) and  
the pin on the back log (#3). See Figure 30 for placement.  
Crossover  
Log (#4)  
Crossover  
Log (#4)  
5. For CCL3924NT and CCL3930NTA Only: Locate pin and hole  
on the bottom of crossover log (#5). Slide the pin into the hole  
located in crossover log (#4). Slide the hole onto the pin on  
front log (#1). See Figure 31.  
For CCL3018NT and CCL3018N Only: Locate holes on the  
bottom of crossover log (#5). Slide the holes over the left pins  
on middle log (#2) and front log (#1). See Figure 32.  
6. Locate holes on the bottom of crossover log (#6). Slide these  
holes onto the right pins located in middle log (#2) and front  
log (#1). See Figure 33.  
Front  
Log (#1)  
Front Log (#1)  
Figure32-InstallingCrossover  
Log (#5) (CCL3018NT and  
CCL3018N Only)  
Figure31-InstallingCrossover  
Log(#5)(CCL3930NTAShown)  
7. For CCL3930NTA only: Locate holes on the bottom of cross-  
over log (#7). Slide onto the pins located in crossover log (#6)  
and middle log (#2). See Figure 34.  
8. Add lava rock around base of heater if desired. Do not place  
any lava rock on logs or burner.  
Holes  
Crossover  
Log (#6)  
Middle Log (#2)  
Front Log (#1)  
7
Pins  
6
Grate  
Fingers  
Burner  
Pins  
Middle  
Log (#2)  
Front Log (#1)  
Log #2  
Figure34-InstallingCrossover  
Log(#7)toModelCCL3930NTA  
Only  
Figure33-InstallingCrossover  
Log(#6)(CCL3930NTAShown)  
Grate Base  
U-Shaped  
Slot  
Tab  
Figure28-InstallingMiddleLog  
(#2) (CCL3930NTA Shown)  
Figure 27 - Installing Front Log  
(#1) (CCL3930NTA Shown)  
107123-01F  
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INSTALLATION  
Installing Logs (Cont.)  
16  
INSTALLATION  
Continued  
Single Burner Seasonal Oak Models  
Front Log  
WARNING: Failure to position the parts in accor-  
dancewiththesediagramsorfailuretouseonlyparts  
specifically approved with this heater may result in  
property damage or personal injury.  
TheSeasonalOakLogSetisareversiblelogset. Thismeansthatthe  
two bottom logs may be turned to face either direction. The top log,  
however, must remain in the same position. Do not modify logs.  
Only use logs supplied with heater.  
1. Place the back log onto the back of the base assembly. Make  
sure log sits forward against the two posts in front of log (see  
Figure 35). This log may be turned to face either direction.  
Post  
2. Place the front log onto grate on front of base assembly. The  
log will fit down between grate fingers and posts on front of  
base assembly (see Figure 36). This log may be turned to face  
either direction.  
Base  
Assembly  
Grate  
Fingers  
3. Place the crossover log on top of the back log and front log  
making sure pins are inserted into holes on top of logs 1 and 2.  
This log must be placed as shown in the Figure 37 or the pins  
will not seat into holes.  
Post  
Figure 36 - Installing Front Log  
4. Add lava rock around base of heater if desired. Do not put lava  
rock on logs or burner.  
Crossover Log  
Back Log  
Hole in  
Front Log  
Hole in Back Log  
Post  
Base  
Assembly  
Post  
Figure 37 - Installing Crossover Log  
Figure 35 - Installing Back Log  
107123-01F  
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OPERATING HEATER (Manually Controlled Models)  
For Your Safety Read Before Lighting  
Lighting Instructions  
17  
OPERATING HEATER  
Manually-Controlled Models  
FOR YOUR SAFETY READ  
BEFORE LIGHTING  
NOTICE: During initial operation of new heater, burn-  
ing logs will give off a paper-burning smell. Orange  
flamewillalsobepresent. Opendamperorwindowto  
vent smell. This will only last a few hours.  
WARNING: If you do not follow these instructions  
exactly, a fire or explosion may result causing prop-  
erty damage, personal injury or loss of life.  
Note: Home owners generally prefer to operate their heater  
with the chimney damper closed. This will put all the heat into  
the room. However, there may be times you will desire the full  
flames of the HI heat setting but will find the heat output  
excessive. You can open the chimney damper (if you have one)  
fully or partially to release some of the heat.  
A. This appliance has a pilot which must be lighted by hand.  
When lighting the pilot, follow these instructions exactly.  
B. BEFORE LIGHTING smell all around the appliance area  
for gas. Be sure to smell next to the floor because some gas  
is heavier than air and will settle on the floor.  
WARNING: Damper handle will be hot if heater  
has been running.  
WHAT TO DO IF YOU SMELL GAS  
• Do not try to light any appliance.  
• Do not touch any electric switch; do not use any phone  
in your building.  
• Immediately call your gas supplier from a neighbor’s  
phone. Follow the gas supplier’s instructions.  
• If you cannot reach your gas supplier, call the fire  
department.  
1. STOP! Read the safety information in column 1.  
2. Make sure equipment shutoff valve is fully open.  
3. Press in and turn control knob clockwise  
OFF position.  
to the  
Clockwise  
4. Wait five (5) minutes to clear out any gas. Then smell for  
gas, including near the floor. If you smell gas, STOP! Fol-  
low “B” in the safety information, column 1. If you don’t  
smell gas, go to the next step.  
C. Use only your hand to push in or turn the gas control knob.  
Never use tools. If the knob will not push in or turn by  
hand, don’t try to repair it, call a qualified service techni-  
cian or gas supplier. Force or attempted repair may result  
in a fire or explosion.  
5. Slightly depress and turn control knob counterclockwise  
to the PILOT position. Press in control knob for  
C-clockwise  
D. Do not use this appliance if any part has been under water.  
Immediately call a qualified service technician to inspect  
the appliance and to replace any part of the control system  
and any gas control which has been under water.  
five (5) seconds (see Figure 39).  
Note: You may be running this heater for the first time  
after hooking up to gas supply. If so, the control knob may  
need to be pressed in for 30 seconds or more. This will al-  
low air to bleed from the gas system.  
LIGHTING  
INSTRUCTIONS  
HI  
PILOT  
OFF  
WARNING:  
LO  
If fireplace has glass doors, never operate this  
heater with glass doors closed. If you operate  
heater with doors closed, heat buildup inside fire-  
place will cause glass to burst. Also if fireplace  
opening has vents at the bottom, you must open  
the vents before operating heater.  
Youmustoperatethisheaterwithafireplacescreen  
in place. Make sure fireplace screen is closed  
before running heater.  
Control Knob  
Ignitor Button  
Figure 38 - Control Knob and Ignitor Button Location  
Ignitor Electrode  
Pilot Burner  
Thermocouple  
Figure 39 - Pilot  
107123-01F  
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OPERATING HEATER (MANUALLY CONTROLLED MODELS)  
Lighting Instructions (Cont.)  
18  
Variable Control Operation  
To Turn Off Gas To Appliance  
Manual Lighting Procedure  
OPERATING HEATER (THERMOSTATICALLY-CONTROLLED MODELS)  
For Your Safety Read Before Lighting  
OPERATING HEATER  
Continued  
6. With control knob pressed in, press and release ignitor but-  
ton. This will light pilot. The pilot is attached to the burner.  
If needed, keep pressing ignitor button until pilot lights.  
MANUAL LIGHTING  
PROCEDURE  
Note: If pilot does not stay lit, contact a qualified service  
person or gas supplier for repairs. Until repairs are made,  
light pilot with match. To light pilot with match, see Manual  
Lighting Procedure.  
1. Follow steps 1 through 5 under Lighting Instructions, page 17.  
2. Depress control knob and light pilot with match.  
3. Keep control knob pressed in for 30 seconds after lighting  
pilot. After 30 seconds, release control knob. Now follow  
step 8, column 1.  
7. Keep control knob pressed in for 30 seconds after lighting  
pilot. After 30 seconds, release control knob.  
Note: If pilot goes out, repeat steps 3 through 7 on page  
17. If control knob does not pop out when released, contact  
a qualified service person or gas supplier for repairs.  
OPERATING HEATER  
Thermostatically-Controlled Models  
8. Slightly depress and turn control knob counterclockwise  
C-clockwise  
to desired heating level. The burner(s) should light.  
FOR YOUR SAFETY READ  
BEFORE LIGHTING  
Set control knob to any heat level between HI and LO.  
WARNING: Do not operate heater between PILOT  
and HIGH positions.  
WARNING: If you do not follow these instructions  
exactly, a fire or explosion may result causing prop-  
erty damage, personal injury or loss of life.  
VARIABLE CONTROL  
OPERATION  
A. This appliance has a pilot which must be lighted by hand.  
When lighting the pilot, follow these instructions exactly.  
B. BEFORE LIGHTING smell all around the appliance area  
for gas. Be sure to smell next to the floor because some gas  
is heavier than air and will settle on the floor.  
The variable control valve can be set to any heat setting and  
flame height desired, by simply turning the control knob until  
that setting is attained. Even the lowest setting provides realis-  
tic, dancing yellow flames. Selecting higher settings produces  
greater heat output. This results in increased heating comfort.  
WHAT TO DO IF YOU SMELL GAS  
• Do not try to light any appliance.  
• Do not touch any electric switch; do not use any phone  
in your building.  
• Immediately call your gas supplier from a neighbor’s  
phone. Follow the gas supplier’s instructions.  
• If you cannot reach your gas supplier, call the fire de-  
partment.  
CAUTION: Do not try to adjust heating levels by  
using the equipment shutoff valve.  
TO TURN OFF GAS  
TO APPLIANCE  
C. Use only your hand to push in or turn the gas control knob.  
Never use tools. If the knob will not push in or turn by  
hand, don’t try to repair it, call a qualified service techni-  
cian or gas supplier. Force or attempted repair may result  
in a fire or explosion.  
Shutting Off Heater  
1. Press in and turn control knob clockwise  
HI position.  
to the  
Clockwise  
D. Do not use this appliance if any part has been under water.  
Immediately call a qualified service technician to inspect  
the appliance and to replace any part of the control system  
and any gas control which has been under water.  
2. Turn control knob clockwise  
to the pilot position.  
Clockwise  
3. Press in control knob and turn clockwise  
OFF position.  
to the  
Clockwise  
Shutting Off Burner(s) Only (pilot stays lit)  
1. Turn control knob clockwise  
to the HI position.  
Clockwise  
2. Press in and turn control knob clockwise  
pilot position.  
to the  
Clockwise  
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OPERATING HEATER (THERMOSTATICALLY-CONTROLLED MODELS)  
Lighting Instructions  
19  
To Turn Off Gas To Appliance  
OPERATING HEATER  
Continued  
6. With control knob pressed in, press and release ignitor but-  
ton. This will light pilot. The pilot is attached to the front  
burner. If needed, keep pressing ignitor button until pilot lights.  
LIGHTING  
INSTRUCTIONS  
Note: If pilot does not stay lit, contact a qualified service  
person or gas supplier for repairs. Until repairs are made,  
light pilot with match. To light pilot with match, see Manual  
Lighting Procedure. page 20.  
WARNING:  
If fireplace has glass doors, never operate this  
heater with glass doors closed. If you operate  
heater with doors closed, heat buildup inside fire-  
place will cause glass to burst. Also if fireplace  
opening has vents at the bottom, you must open  
the vents before operating heater.  
Youmustoperatethisheaterwithafireplacescreen  
in place. Make sure fireplace screen is closed  
before running heater.  
7. Keep control knob pressed in for 30 seconds after lighting  
pilot. After 30 seconds, release control knob.  
Note: If pilot goes out, repeat steps 3 through 7. This heater  
has a safety interlock system. Wait one (1) minute for sys-  
tem to reset before lighting pilot again.  
8. Turn control knob counterclockwise  
to desired  
C-clockwise  
heating level. The burners should light. Set control knob to  
any heat level between HI and LO.  
NOTICE: During initial operation of new heater, burn-  
ing logs will give off a paper-burning smell. Orange  
flamewillalsobepresent. Opendamperorwindowto  
vent smell. This will only last a few hours.  
CAUTION: Do not try to adjust heating levels by  
using the equipment shutoff valve.  
Note: Home owners generally prefer to operate their heater  
with the chimney damper closed. This will put all the heat into  
the room. However, there may be times you will desire the full  
flames of the HI heat setting but will find the heat output  
excessive. You can open the chimney damper (if you have one)  
fully or partially to release some of the heat.  
Control Knob  
Ignitor Button  
WARNING: Damper handle will be hot if heater  
has been running.  
Figure 40 - Control Knob and Ignitor Button Location  
Ignitor Electrode  
1. STOP! Read the safety information in column 2, page 18.  
Thermocouple  
Pilot Burner  
2. Make sure equipment shutoff valve is fully open.  
Clockwise  
3. Turn control knob clockwise  
to the OFF position.  
4. Wait five (5) minutes to clear out any gas. Then smell for  
gas, including near the floor. If you smell gas, STOP! Fol-  
low “B” in the safety information in column 2, page 18. If  
you don’t smell gas, go to the next step.  
Figure 41 - Pilot  
5. Turn control knob counterclockwise  
C-clockwise  
to the PILOT  
position. Press in control knob for five (5) seconds (see Fig-  
ure 40).  
TO TURN OFF GAS  
TO APPLIANCE  
Note: You may be running this heater for the first time  
after hooking up to gas supply. If so, the control knob may  
need to be pressed in for 30 seconds or more. This will al- Shutting Off Heater  
low air to bleed from the gas system.  
• If control knob does not pop out when released, contact  
Turn control knob clockwise  
to the OFF position.  
Clockwise  
a qualified service person or gas supplier for repairs.  
Shutting Off Burners Only (pilot stays lit)  
Turn control knob clockwise  
to the PILOT position.  
Clockwise  
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OPERATING HEATER (THERMOSTATICALLY-CONTROLLED MODELS)  
Thermostat Control Operation  
20  
Manual Lighting Procedure  
INSPECTING BURNERS  
CLEANING AND MAINTENANCE  
OPERATING HEATER  
Continued  
BURNER PRIMARY AIR HOLES  
THERMOSTAT  
Air is drawn into the burner through the holes in the fitting at the  
entrance to the burner. These holes may become blocked with dust  
or lint. Periodically inspect these holes for any blockage and clean  
as necessary. Blocked air holes will create soot.  
CONTROL OPERATION  
The thermostat control knob can be set to any comfort level  
between HI and LO. The thermostat will gradually modulate  
the heat output and flame height from higher to lower settings,  
or pilot, in order to maintain the comfort level you select. The  
idealcomfortsettingwillvarybyhouseholddependinguponthe  
amount of space to be heated, the output of the central heating  
system, etc.  
MAIN BURNER  
Periodicallyinspectallburnerflameholeswiththeheaterrunning.All  
slotted burner flame holes should be open with yellow flame present.  
All round burner flame holes should be open with a small blue flame  
present. Some burner flame holes may become blocked by debris or  
rust, with no flame present. If so, turn off heater and let cool, Remove  
blockage, blocked burner flame holes will create soot.  
Note: Selecting the HI setting with the control knob will cause  
the burners to remain fully on, without modulating down in  
most cases.  
MANUAL LIGHTING  
PROCEDURE  
CLEANING AND MAINTENANCE  
1. Follow steps 1 through 5 under Lighting Instructions, page 19.  
WARNING: Turn off heater and let cool before  
cleaning.  
2. Depress control knob and light pilot with match.  
3. Keep control knob pressed in for 30 seconds after lighting  
pilot. After 30 seconds, release control knob. Now follow  
step 8 under Lighting Instructions, page 19.  
CAUTION: You must keep control areas, burner,  
and circulating air passageways of heater clean. In-  
spect these areas of heater before each use. Have  
heater inspected yearly by a qualified service person.  
Heatermayneedmorefrequentcleaningduetoexces-  
sivelintfromcarpeting,beddingmaterial,pethair,etc.  
INSPECTING BURNERS  
Check pilot flame pattern and burner flame patterns often.  
PILOT FLAME PATTERN  
Figure 42 shows a correct pilot flame pattern. Figure 43 shows an  
incorrect pilot flame pattern. The incorrect pilot flame is not  
touching the thermocouple. This will cause the thermocouple to  
cool. When the thermocouple cools, the heater will shut down.  
CLEANING BURNER INJECTOR HOLDER  
AND PILOT AIR INLET HOLE  
The primary air inlet holes allow the proper amount of air to mix with  
the gas. This provides a clean burning flame. Keep these holes clear of  
dust, dirt, lint, and pet hair. Clean these air inlet holes prior to each  
heating season. Blocked air holes will create soot. We recommend that  
you clean the unit every three months during operation and have heater  
inspected yearly by a qualified service person.  
If pilot flame pattern is incorrect, as shown in Figure 44  
• turn heater off (see To Turn Off Gas to Appliance, page 18 for  
manually-controlled models or page 19 for thermostat-controlled  
models)  
• see Troubleshooting, pages 22 through 24  
We also recommend that you keep the burner tube and pilot assembly  
clean and free of dust and dirt. To clean these parts we recommend  
using compressed air no greater than 30 PSI. Your local computer  
store, hardware store, or home center may carry compressed air in a  
can. You can use a vacuum cleaner in the blow position. If using  
compressedairinacan, pleasefollowthedirectionsonthecan. Ifyou  
don't follow directions on the can, you could damage the pilot  
assembly.  
Note: The pilot flame on natural gas units will have a slight curve,  
but flame should be blue and have no yellow or orange color.  
Thermocouple  
Thermocouple  
Pilot Burner  
Pilot Burner  
1. Shut off the unit, including the pilot. Allow the unit to cool for  
at least thirty minutes.  
2. Inspect burner, pilot, and primary air inlet holes on injector  
holder for dust and dirt (see Figure 44, page 21).  
Figure 43 - Incorrect Pilot  
Flame Pattern  
Figure 42 - Correct Pilot  
Flame Pattern  
3. Blow air through the ports/slots and holes in the burner.  
107123-01F  
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CLEANING AND MAINTENANCE  
21  
Cleaning Burner Injector Holder and Pilot Air Inlet Hole (Cont.)  
Logs  
Main Burner  
SPECIFICATIONS  
CLEANING AND MAINTENANCE SPECIFICATIONS  
Continued  
Dual Burner Smoky Mountain Oak and  
Premium Aged Split Oak Models  
4. Check the injector holder located at the end of the burner tube  
again. Remove any large particles of dust, dirt, lint, or pet hair  
with a soft cloth or vacuum cleaner nozzle.  
18" Model  
24" Models 30" Models  
Btu (Variable)  
Type Gas  
16,000/30,000 20,000/39,000 20,000/39,000  
Natural Gas Only  
5. Blow air into the primary air holes on the injector holder.  
6. In case any large clumps of dust have now been pushed into  
the burner repeat steps 3 and 4.  
IgnitionPiezo  
Manifold Pressure  
Piezo  
Piezo  
3.5" W.C.  
3.5" W.C.  
3.5" W.C.  
Clean the pilot assembly also. A yellow tip on the pilot flame  
indicates dust and dirt in the pilot assembly. There is a small pilot  
air inlet hole about two inches from where the pilot flame comes out  
of the pilot assembly (see Figure 45). With the unit off, lightly blow  
airthroughtheairinlethole.Youmayblowthroughadrinkingstraw  
if compressed air is not available.  
Inlet Gas  
Pressure (in. of water)  
Maximum  
Minimum* 5"  
Shipping Weight 36 lbs.  
* For the purpose of input adjustment  
10.5"  
10.5"  
5"  
10.5"  
5"  
38 lbs.  
40 lbs.  
Burner  
Tube  
Injector Holder  
Dual Burner Biltmore Split Oak Models  
18" Model  
24" Models 30" Models  
Btu (Variable)  
Type Gas  
16,000/30,000 20,000/39,000 20,000/39,000  
Natural Gas Only  
Primary Air  
Inlet Holes  
IgnitionPiezo  
Manifold Pressure  
Piezo  
Piezo  
3.5" W.C.  
3.5" W.C.  
3.5" W.C.  
Figure 44 - Injector Holder On Outlet Burner Tube  
Ports/Slots  
Inlet Gas  
Pressure (in. of water)  
Maximum  
Minimum* 5"  
Shipping Weight 61 lbs.  
* For the purpose of input adjustment  
Burner  
Tube  
10.5"  
10.5"  
5"  
10.5"  
5"  
66 lbs.  
70 lbs.  
Pilot Assembly  
Pilot Air  
Inlet Hole  
Single Burner Seasonal Oak Models  
18" Model  
24" Model  
Btu (Variable)  
Type Gas  
16,000/27,000 16,000/31,500  
Natural Gas Only  
Piezo  
IgnitionPiezo  
Manifold Pressure  
3.5" W.C.  
3.5" W.C.  
Figure 45 - Pilot Inlet Air Hole  
Inlet Gas  
Pressure (in. of water)  
Maximum  
Minimum* 5"  
Shipping Weight 48 lbs.  
* For the purpose of input adjustment  
LOGS  
10.5"  
10.5"  
5"  
• If you remove logs for cleaning, refer to Installing Logs, pages  
13 through 16, to properly replace logs.  
52 lbs.  
• Replace log(s) if broken or chipped (dime-sized or larger).  
MAIN BURNER  
Periodicallyinspectallburnerflameholeswiththeheaterrunning.All  
slotted burner flame holes should be open with yellow flame present.  
All round burner flame holes should be open with a small blue flame  
present. Some burner flame holes may become blocked by debris or  
rust, with no flame present. If so, turn off heater and let cool, Remove  
blockage, blocked burner flame holes will create soot.  
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TROUBLESHOOTING  
22  
TROUBLESHOOTING  
Note: For additional help, visit DESA  
International’stechnicalservicewebsite  
WARNING: Turn off and un-  
plug heater and let cool before  
servicing. Only a qualified ser-  
vice person should service and  
repair heater.  
CAUTION: Never use a wire,  
needle, or similar object to clean  
ODS/pilot.ThiscandamageODS/  
pilot unit.  
Note:Alltroubleshootingitemsarelistedin  
order of operation.  
OBSERVED PROBLEM  
POSSIBLE CAUSE  
REMEDY  
When ignitor button is pressed, there is no  
spark at ODS/pilot  
1. Ignitor electrode not connected to igni- 1. Reconnect ignitor cable  
tor cable  
2. Ignitor cable pinched or wet  
2. Free ignitor cable if pinched by any  
metal or tubing. Keep ignitor cable dry  
3. Tighten nut holding piezo ignitor to base  
panel of log set. Nut is located behind  
base panel  
3. Piezo ignitor nut is loose  
4. Broken ignitor cable  
4. Replace ignitor cable  
5. Bad piezo ignitor  
5. Replace piezo ignitor  
6. Ignitor electrode broken  
7. Ignitor electrode positioned wrong  
6. Replace pilot assembly  
7. Replace pilot assembly  
When ignitor button is pressed, there is  
spark at ODS/pilot but no ignition  
1. Gas supply turned off or equipment 1. Turn on gas supply or open equipment  
shutoff valve closed  
shutoff valve  
2. Control knob not in PILOT position  
2. Turn control knob to PILOT position  
3. Control knob not pressed in while in PI- 3. Press in control knob while in PILOT  
LOT position  
position  
4. Air in gas lines when installed  
4. Continue holding down control knob.  
Repeat igniting operation until air is re-  
moved  
5. ODS/pilot is clogged  
5. Clean ODS/pilot (see Cleaning and  
Maintenance, pages 20 & 21) or replace  
ODS/pilot assembly  
6. Gas regulator setting is not correct  
1. Control knob not fully pressed in  
6. Replace gas regulator  
ODS/pilot lights but flame goes out when  
control knob is released  
1. Press in control knob fully  
2. Control knob not pressed in long enough 2. After ODS/pilot lights, keep control  
knob pressed in 30 seconds  
3. Equipment shutoff valve not fully open 3. Fully open equipment shutoff valve  
4. Pilot flame not touching thermocouple, 4. A) Contact local natural gas company  
which allows thermocouple to cool,  
causing pilot flame to go out. This prob-  
lem could be caused by one or both of  
the following:  
B) Clean ODS/pilot (see Cleaning and  
Maintenance, pages 20 & 21) or replace  
ODS/pilot assembly  
A) Low gas pressure  
B) Dirty or partially clogged ODS/pilot  
5. Thermocouple connection loose at con- 5. Hand tighten until snug, then tighten 1/4  
trol valve  
turn more  
6. Thermocouple damaged  
6. Replace pilot assembly  
7. Control valve damaged  
7. Replace control valve  
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TROUBLESHOOTING  
23  
TROUBLESHOOTING  
Continued  
OBSERVED PROBLEM  
POSSIBLE CAUSE  
REMEDY  
Burner does light after ODS/pilot is lit  
1. Burner orifice clogged  
1. Clean burner (see Cleaning and Mainte-  
nance, page 20) or replace burner orifice  
2. Contact local natural gas company  
2. Inlet gas pressure is too low  
Delayed ignition burner  
1. Manifold pressure is too low  
2. Burner orifice clogged  
1. Contact local natural gas company  
2. Clean burner (see Cleaning and Mainte-  
nance, page 20) or replace burner orifice  
Burner backfiring during combustion  
1. Burner orifice is clogged or damaged  
1. Clean burner (see Cleaning and Mainte-  
nance, page 20) or replace burner orifice  
2. Replace damaged burner  
2. Damaged burner  
3. Gas regulator defective  
3. Replace gas regulator  
Slightsmokeorodorduringinitialoperation 1. Not enough air  
1. Check burner for dirt and debris. If  
found, clean burner (see Cleaning and  
Maintenance, pages 20 & 21)  
2. Gas regulator defective  
2. Replace gas regulator  
3. Residues from manufacturing processes 3. Problem will stop after a few hours of  
and logs curing  
operation  
Moisture/condensationnoticedonwindows 1. Not enough combustion/ventilation air  
1. Refer to Air for Combustion and Venti-  
lation requirements (page 4)  
Heater produces a whistling noise when 1. Turning control knob to HI position 1. Turn control knob to LO position and  
burner is lit  
when burner is cold  
2. Air in gas line  
let warm up for a minute  
2. Operate burner until air is removed from  
line. Have gas line checked by local  
natural gas company  
3. Air passageways on heater blocked  
3. Observe minimum installation clear-  
ances (see pages 7 through 9)  
4. Dirty or partially clogged burner orifice 4. Clean burner (see Cleaning and Mainte-  
nance, page 20) or replace burner orifice  
Whitepowderresidueformingwithinburner 1. When heated, vapors from furniture pol- 1. Turn heater off when using furniture  
box or on adjacent walls or furniture  
ish, wax, carpet cleaners, etc. may turn  
polish, wax, carpet cleaners, or similar  
into white powder residue  
products  
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TROUBLESHOOTING  
24  
TROUBLESHOOTING  
Continued  
WARNING: If you smell gas  
Shut off gas supply.  
Do not try to light any appliance.  
Do not touch any electrical switch; do not use any phone in your  
building.  
Immediately call your gas supplier from a neighbors phone.  
Follow the gas suppliers instructions.  
If you cannot reach your gas supplier, call the fire department.  
IMPORTANT:Operatingheaterwhereimpuritiesinairexistmaycreateodors.Cleaning  
supplies,paint,paintremover,cigarettesmoke,cementsandglues,newcarpetortextiles,  
etc., create fumes. These fumes may mix with combustion air and create odors. These  
odors will disappear over time.  
POSSIBLE CAUSE  
OBSERVED PROBLEM  
REMEDY  
1. Metal expanding while heating or con-  
tracting while cooling  
Heater produces a clicking/ticking noise  
just after burner is lit or shut off  
1. This is common with most heaters. If  
noise is excessive, contact qualified ser-  
vice person  
1. Heater burning vapors from paint, hair  
spray, glues, cleaners, chemicals, new  
carpet, etc. (See IMPORTANT state-  
ment above)  
Heater produces unwanted odors  
1. Open window and ventilate room. Stop  
using odor causing products while heater  
is running  
2. Gas leak. SeeWarning statement at  
top of page  
2. Locate and correct all leaks (see Check-  
ing Gas Connections, pages 12 and 13)  
1. Not enough fresh air is available  
2. Low line pressure  
3. ODS/pilot is partially clogged  
Heater shuts off in use (ODS operates)  
1. Open window and/or door for ventilation  
2. Contact local natural gas company  
3. Clean ODS/pilot (see Cleaning and  
Maintenance, pages 20 & 21)  
1. Gas leak. SeeWarning statement at  
top of page  
2. Control valve defective  
Gas odor even when control knob is in OFF  
position  
1. Locate and correct all leaks (see Check-  
ing Gas Connections, pages 12 and 13)  
2. Replace control valve  
1. Foreign matter between control valve  
and burner  
Gas odor during combustion  
1. Take apart gas tubing and remove for-  
eign matter  
2. Gas leak. SeeWarning statement at  
top of page  
2. Locate and correct all leaks (see Check-  
ing Gas Connections, pages 12 and 13)  
1. Thermostat sensing bulb needs to be re-  
positioned  
Logs set cycles to pilot, but room tempera-  
ture drops to a lower than ideal level before  
log set comes back on  
1. Reposition thermostat sensing bulb (see  
instructions for Optional Positioning of  
Thermostat Sensing Bulb, page 25  
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OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB  
25  
OPTIONAL POSITIONING OF  
THERMOSTAT SENSING BULB  
For Masonry and Factory-built Metal Fireplace  
If your log set cycles to pilot, but the room temperature drops to a  
lower than ideal comfort level before the log set comes back on, you  
may want to reposition the thermostat sensing bulb.  
Figure 47 - Adhesive-backed Mounting Clip  
Capillary  
Thermostat  
Screw  
The thermostat sensing bulb is located near the gas valve assembly  
onthemountingbracket.Thislocationallowsthethermostattokeep  
the room temperature at an ideal comfort level for most fireplace  
applications. For positioning the thermostat sensing bulb else-  
where, an adhesive-backed mounting clip is available.  
Retaining  
Clamp  
Thermostat  
Sensing Bulb  
Tools needed: 1/4" hex driver or socket  
1. Remove logs. Locate the gas valve assembly and thermostat  
sensing bulb (see Figure 46).  
2. With 1/4" hex driver or socket, loosen the thermostat screw.  
Carefully slide the thermostat sensing bulb out of the retaining  
clamp (see Figure 48).  
Note: Do not remove the screw. Make sure you tighten the  
screw after removing the thermostat sensing bulb.  
Figure 48 - Removing Thermostat Sensing Bulb  
Thermostat  
Sensing  
IMPORTANT: Do not force or bend the thermostat sensing  
bulb or capillary.  
Thermostat  
Bulb  
Sensing  
3. The thermostat sensing bulb may be located to the lower right  
front side of fireplace. Determine location of sensing bulb, but  
do not mount sensing bulb until step 5. If you have a masonry  
fireplace, see Figure 49 for location. If you have a factory-  
built metal fireplace, see Figure 50 for location. If your fire-  
place has glass doors, position sensing bulb directly behind  
door gap on right bottom side (see Figure 51).  
Bulb  
Adhesive-  
Backed  
Mounting  
Clip  
Adhesive-  
Backed  
Mounting  
Clip  
4. The mounting clip must be a minimum of 3" from bottom of  
fireplace to prevent crimping of capillary. Once you have de-  
cided on a location, clean the area thoroughly. Remove the pa-  
per backing from the adhesive on back of mounting clip. Press  
the clip into the new location so that the thermostat sensing bulb  
will be positioned vertically with the capillary at the bottom  
(see Figure 52). Slide the thermostat sensing bulb into the clip.  
Figure 49  
-
Locating Figure50-LocatingThermostat  
Thermostat Sensing Bulb on Sensing Bulb on Factory-built  
Masonry Fireplace  
Metal Fireplace  
Thermostat  
Sensing  
Bulb  
Thermostat  
Sensing Bulb  
IMPORTANT: Do not crimp capillary.  
Adhesive-  
backed  
Mounting  
Clip  
Adhesive-  
backed  
Mounting  
Clip  
Gas Valve  
Assembly  
Capillary  
Do Not  
Crimp  
Capillary  
Glass Doors  
Thermostat  
Sensing Bulb  
Figure 51  
-
Installing Figure 52 - Positioning the  
Thermostat Sensing Bulb Thermostat Sensing Bulb in  
Mounting Bracket  
behind Glass Doors  
the Vertical Position with the  
Capillary at the Bottom  
Figure 46 - Location of Gas Valve Assembly and Thermostat  
Sensing Bulb  
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ILLUSTRATED PARTS BREAKDOWN  
CGD3018N, CGD3924N, CGD3930N, CCL3018N, CCL3924N  
26  
ILLUSTRATED PARTS  
BREAKDOWN  
Smoky Mountain  
Oak Logs  
Variable Manually-Controlled  
1
CGD3018N, CGD3924N  
CGD3930N, CCL3018N  
CCL3924N  
4
3
2
4a  
5
20  
18  
23  
12  
19  
11  
6
10  
13  
2a  
1a  
8
7
21  
9
21  
24  
3a  
14  
18  
22  
Biltmore Split  
Oak Logs  
19  
17  
15  
16  
21  
107123-01F  
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PARTS LIST  
27  
CGD3018N, CGD3924N, CGD3930N, CCL3018N, CCL3924N  
PARTS LIST  
This list contains replaceable parts used in your heater. When  
ordering parts, follow the instructions listed under Replacement  
Parts on page 36 of this manual.  
Variable Manually-Controlled  
PART NUMBER  
KEY CCL3018N  
CCL3924N  
CGD3924N  
NO.  
CGD3018N  
CGD3930N  
DESCRIPTION  
QTY.  
1
1a  
2
2a  
3
3a  
4
4a  
5
6
7
8
103008-02  
105925-04  
103009-02  
105924-04  
103010-02  
105923-04  
103011-02  
105926-04  
105927-04  
105928-04  
102844-02  
098867-14  
102798-01  
102779-03  
099056-26  
102843-01  
102980-01  
102568-07  
098508-01  
098354-01  
102445-01  
099387-08  
098271-10  
104285-01  
M11084-38  
098276-01  
098249-01  
103008-01  
105925-03  
103009-01  
105924-03  
103010-01  
105923-03  
103011-01  
105926-03  
105927-03  
105928-04  
102844-01  
098867-14  
102798-01  
102779-01  
099056-16  
102843-01  
102772-01  
102568-05  
098508-01  
098354-01  
102445-01  
099387-08  
098271-10  
104285-01  
M11084-38  
098276-01  
098249-01  
103008-03  
____  
Back Log (#1)  
Back Log (#1)  
Middle Log (#2)  
Middle Log (#2)  
Front Log (#3)  
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
8
1
2
1
103009-03  
____  
103010-03  
____  
Front Log (#3)  
103011-01  
____  
____  
____  
Crossover Log (#4)  
Left Back Crossover Log (#4)  
Left Top Crossover Log (#5)  
Right Bottom Crossover Log (#6)  
Lower Bracket  
Gas Regulator  
Inlet Tube  
Outlet Burner Tube  
Burner Orifice Injector  
Burner Clip  
Burner  
Control Valve  
Valve Retainer Nut  
Control Knob  
Piezo Ignitor  
Pilot Tube  
Ignitor Cable  
ODS Pilot  
102844-01  
098867-14  
102798-01  
102779-01  
099056-16  
102843-01  
102772-01  
102568-05  
098508-01  
098354-01  
102445-01  
099387-08  
098271-10  
104285-01  
M11084-38  
098276-01  
098249-01  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
Hex Screw, #8-18 x .38  
Hex Head Plug, 1/8 NPT  
Nut, M5  
102775-04CK 102775-01CK 102775-03CK  
Painted Base Assembly  
PARTS AVAILABLE NOT SHOWN  
100563-01  
101055-02  
100565-01  
100639-01  
101449-04  
101137-02  
GA6060  
100563-01  
101055-02  
100565-01  
100639-01  
101449-04  
101137-02  
GA6060  
100563-01  
101055-02  
100565-01  
100639-01  
101449-04  
101137-02  
GA6060  
Warning Plate  
1
1
1
1
1
1
1
Lighting Instructions Plate  
Warning Plate Fastener  
Caution Decal  
Control Position Decal  
Hardware Kit  
Lava Rock  
107123-01F  
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ILLUSTRATED PARTS BREAKDOWN  
CGD3018NT, CGD3924NT, CGD3930NT  
28  
ILLUSTRATED PARTS  
BREAKDOWN  
Thermostatically-Controlled  
Smoky Mountain Oak Models  
1
4
CGD3018NT  
CGD3924NT  
CGD3930NT  
3
2
20  
12  
22  
18  
19  
11  
10  
13  
7
9
14  
8
6
21  
15  
21  
21  
16  
5
19  
17  
21  
107123-01F  
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PARTS LIST  
29  
CGD3018NT, CGD3924NT, CGD3930NT  
PARTS LIST  
This list contains replaceable parts used in your heater. When  
ordering parts, follow the instructions listed under Replacement  
Parts on page 36 of this manual.  
Thermostatically-Controlled Smoky Mountain  
Oak Models  
KEY  
NO.  
CGD3018NT  
PART NUMBER  
CGD3924NT  
PART NUMBER  
CGD3930NT  
PART NUMBER  
DESCRIPTION  
QTY.  
1
2
3
4
5
6
7
8
103008-02  
103009-02  
103010-02  
103011-02  
102775-09CK  
102844-02  
099211-01  
098867-14  
102810-03  
102983-03  
099056-26  
102843-01  
102980-01  
101329-21  
102979-02  
098544-01  
102445-01  
099387-09  
098271-10  
104285-01  
M11084-38  
098249-01  
110090-03  
110090-02  
110090-01  
110090-04  
102775-05CK  
102844-01  
099211-01  
098867-14  
102810-03  
102983-01  
099056-16  
102843-01  
102772-01  
101329-20  
102979-01  
098544-01  
102445-01  
099387-09  
098271-10  
104285-01  
M11084-38  
098249-01  
103008-03  
103009-03  
103010-03  
103011-01  
102775-07CK  
102844-01  
099211-01  
098867-14  
102810-03  
102983-01  
099056-16  
102843-01  
102772-01  
101329-20  
102979-01  
098544-01  
102445-01  
099387-09  
098271-10  
104285-01  
M11084-38  
098249-01  
Back Log (#1)  
Middle Log (#2)  
Front Log (#3)  
Crossover Log (#4)  
Painted Base Assembly  
Lower Bracket  
Hex Screw, 10-16 x 2.50  
Gas Regulator  
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
12  
2
9
Inlet Tube  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
Outlet Burner Tube  
Burner Orifice Injector  
Burner Clip  
Burner  
Thermostat Gas Valve Assembly  
Thermostat Bracket  
Thermobulb Clip  
Piezo Ignitor  
Pilot Tube  
Ignitor Cable  
ODS Pilot  
Hex Screw, #8-18 x .38  
Nut, M5  
PARTS AVAILABLE NOT SHOWN  
100563-01  
101054-01  
100565-01  
100639-01  
101137-02  
GA6060  
100563-01  
100563-01  
101054-01  
100565-01  
100639-01  
101137-02  
GA6060  
Warning Plate  
1
1
1
1
1
1
101054-01  
100565-01  
100639-01  
101137-02  
GA6060  
Lighting Instructions Plate  
Warning Plate Fastener  
Caution Decal  
Hardware Kit  
Lava Rock  
107123-01F  
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ILLUSTRATED PARTS BREAKDOWN  
CGD3018NT, CGD3924NT, CGD3930NT  
30  
ILLUSTRATED PARTS  
BREAKDOWN  
Thermostatically-Controlled Biltmore Split Oak  
Model  
CCL3018NT  
2
5
3
1
4
22  
14  
20  
24  
21  
13  
12  
15  
6
9
11  
16  
10  
17  
8
23  
23  
23  
18  
7
21  
19  
23  
107123-01F  
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PARTS LIST  
31  
CGD3018NT, CGD3924NT, CGD3930NT  
PARTS LIST  
This list contains replaceable parts used in your heater. When  
ordering parts, follow the instructions listed under Replacement  
Parts on page 36 of this manual.  
Thermostatically-Controlled Biltmore Split Oak  
Model  
KEY CCL3018NT  
NO.  
PART NUMBER  
DESCRIPTION  
QTY.  
1
2
3
4
5
6
7
8
105923-04  
105924-04  
105925-04  
105926-04  
105927-04  
105928-04  
102775-09CK  
102844-02  
099211-01  
098867-14  
102810-03  
102983-03  
099056-26  
102843-01  
102980-01  
101329-21  
102979-02  
098544-01  
102445-01  
099387-09  
098271-10  
104285-01  
M11084-38  
098249-01  
Front Log (#1)  
Middle Log (#2)  
Back Log (#3)  
Left Back Crossover Log (#4)  
Left Top Crossover Log (#5)  
Right Bottom Crossover Log (#6)  
Painted Base Assembly  
Lower Bracket  
Hex Screw, 10-16 x 2.50  
Gas Regulator  
Inlet Tube  
Outlet Burner Tube  
Burner Orifice Injector  
Burner Clip  
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
12  
2
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
Burner  
Thermostat Gas Valve Assembly  
Thermostat Bracket  
Thermostat Clip  
Piezo Ignitor  
Pilot Tube  
Ignitor Cable  
ODS Pilot  
Hex Screw, #8-18 x .38  
Nut, M5  
PARTS AVAILABLE NOT SHOWN  
100563-01  
101054-01  
100565-01  
100639-01  
101137-02  
GA6060  
Warning Plate  
1
1
1
1
1
1
Lighting Instructions Plate  
Warning Plate Fastener  
Caution Decal  
Hardware Kit  
Lava Rock  
107123-01F  
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ILLUSTRATED PARTS BREAKDOWN  
CCL3924NT, CCL3930NTA  
32  
ILLUSTRATED PARTS  
BREAKDOWN  
Thermostatically-Controlled  
Biltmore Split Oak Model  
2
CCL3924NT, CCL3930NTA  
5
3
1
4
22  
14  
20  
24  
21  
13  
7
12  
6
25  
15  
11  
16  
10  
17  
8
23  
23  
23  
18  
9
21  
19  
23  
107123-01F  
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PARTS LIST  
33  
CCL3924NT, CCL3930NTA  
PARTS LIST  
This list contains replaceable parts used in your heater. When  
ordering parts, follow the instructions listed under Replacement  
Parts on page 36 of this manual.  
Thermostatically-Controlled  
Biltmore Split Oak Model  
KEY  
NO.  
PART NUMBER  
CCL3924NT  
CCL3930NTA  
DESCRIPTION  
QTY.  
1
2
3
4
5
6
7
8
105923-03  
105924-03  
105925-03  
105926-03  
105927-03  
105923-02  
105924-02  
105925-02  
105926-02  
105927-03  
105928-02  
105929-02  
102844-01  
102775-07CK  
098867-14  
102981-01  
102983-01  
099056-16  
102843-01  
102772-01  
101329-20  
102979-01  
098544-01  
102445-01  
099387-09  
098271-10  
104285-01  
M11084-38  
098249-01  
099211-01  
Front Log (#1)  
Middle Log (#2)  
Back Log (#3)  
Left Back Crossover Log (#4)  
Left Top Crossover Log (#5)  
Right Bottom Crossover Log (#6)  
Right Top Crossover Log (#7)  
Lower Bracket  
Painted Base Assembly  
Gas Regulator  
Inlet Tube  
Outlet Burner Tube  
Burner Orifice Injector  
Burner Clip  
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
12  
2
2
105928-04  
____  
102844-01  
102775-05CK  
098867-14  
102810-03  
102983-01  
099056-16  
102843-01  
102772-01  
101329-20  
102979-01  
098544-01  
102445-01  
099387-09  
098271-10  
104285-01  
M11084-38  
098249-01  
099211-01  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
Burner  
Thermostat Gas Valve Assembly  
Thermostat Bracket  
Thermostat Clip  
Piezo Ignitor  
Pilot Tube  
Ignitor Cable  
ODS Pilot  
Hex Screw, #8-18 x .38  
Nut, M5  
Hex Screw, 10-16 x 2.50  
PARTS AVAILABLE NOT SHOWN  
100563-01  
101054-01  
100565-01  
100639-01  
101137-02  
100563-01  
101054-01  
100565-01  
100639-01  
101137-02  
GA6060  
Warning Plate  
1
1
1
1
1
1
1
Lighting Instructions Plate  
Warning Plate Fastener  
Caution Decal  
Hardware Kit  
Lava Rock  
GA6060  
____  
102030-01  
Auxiliary Thermostat Mounting Clip  
107123-01F  
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ILLUSTRATED PARTS BREAKDOWN  
CRL2718N, CRL3124N  
34  
ILLUSTRATED PARTS  
BREAKDOWN  
Variable Manually-Controlled  
Seasonal Oak Models  
1
CRL2718N, CRL3124N  
2
3
20  
18  
17  
19  
10  
11  
12  
9
8
7
5
21  
21  
4
13  
18  
6
19  
21  
16  
14  
15  
107123-01F  
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PARTS LIST  
35  
CRL2718N, CRL3124N  
PARTS LIST  
This list contains replaceable parts used in your heater. When  
ordering parts, follow the instructions listed under Replacement  
Parts on page 36 of this manual.  
Variable Manually-Controlled Mountain Oak  
Models  
KEY  
PART NUMBER  
CRL3124N  
NO. CRL2718N  
DESCRIPTION  
QTY.  
1
2
3
4
5
6
7
8
110243-01  
110243-02  
110242-03  
110242-01  
110242-02  
110242-03  
Back Log (#1)  
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
1
8
Front Log (#2)  
Crossover Log (#3)  
Painted Base Assembly  
Lower Bracket  
Hex Head Plug, 1/8NPT  
Gas Regulator  
Outlet Burner Tube  
Inlet Tube  
Burner Orifice Injector  
Burner Clip  
Burner  
Control Valve  
Valve Retainer Nut  
Control Knob  
Piezo Ignitor  
Nut, M5  
Pilot Tube  
Ignitor Cable  
ODS Pilot  
Screw, Hex Head (#8-18 x .38)  
102775-02CK  
102844-01  
098279-01  
098867-14  
102780-01  
102798-01  
099056-20  
102843-01  
102963-01  
102568-07  
098508-01  
098354-01  
102445-01  
098249-01  
099387-08  
098271-10  
104285-01  
M11084-38  
102775-01CK  
102844-01  
098279-01  
098867-14  
102780-01  
102798-01  
099056-18  
102843-01  
102773-01  
102568-07  
098508-01  
098354-01  
102445-01  
098249-01  
099387-08  
098271-10  
104285-01  
M11084-38  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
PARTS AVAILABLE NOT SHOWN  
100563-01  
101055-02  
100565-01  
100639-01  
101449-04  
101137-02  
GA6060  
100563-01  
101055-02  
100565-01  
100639-01  
101449-04  
101137-02  
GA6060  
Warning Plate  
1
1
1
1
1
1
1
Lighting Instructions Plate  
Warning Plate Fastener  
Caution Decal  
Control Position Decal  
Hardware Kit  
Lava Rock  
107123-01F  
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REPLACEMENT PARTS  
SERVICE HINTS  
TECHNICAL SERVICE  
SPECIFICATIONS  
ACCESSORIES  
36  
REPLACEMENT PARTS  
ACCESSORIES  
Note: Use only original replacement parts. This will protect your Purchase these fireplace accessories from your local dealer. If they  
warranty coverage for parts replaced under warranty.  
can not supply these accessories, call DESA International’s Sales  
Department at 1-866-672-6040 for referral information. You can  
also write to the address listed on the back page of this manual.  
PARTS UNDER WARRANTY  
Contact authorized dealers of this product. If they can’t supply  
original replacement part(s), contact your nearest Parts Central (see  
page39)orcallDESAInternational’sTechnicalServiceDepartment  
at 1-866-672-6040 for referral information.  
When calling DESA International, have ready  
• your name  
• your address  
• model and serial numbers of your heater  
• how heater was malfunctioning  
• type of gas used (propane/LP or natural gas)  
• purchase date  
EQUIPMENT SHUTOFF VALVE - GA5010  
For all models. Equipment shutoff valve with 1/8" NPT tap. Fits 1/2"  
NPT pipe.  
Usually, we will ask you to return the part to the factory.  
PARTS NOT UNDER  
WARRANTY  
Contact authorized dealers of this product. If they can’t supply  
original replacement part(s), contact your nearest Parts Central (see  
page 39) or call DESA International at 1-866-672-6040 for referral  
information.  
FIREPLACE HOOD  
Black - GA6050  
Brass - GA6052  
Antique Brass - GA6053  
When calling DESA International, have ready  
• model number of your heater  
For all models. Helps deflect heat away from mantel or wall above  
fireplace.  
• the replacement part number  
INFORMATION VIDEO - 108917-01  
SERVICE HINTS  
For all models. A care and maintenance video is available by calling  
1-866-672-6040.  
When Gas Pressure Is Too Low  
• pilot will not stay lit  
DAMPER CLAMP - GA6080  
(Not Shown)  
• burners will have delayed ignition  
• heater will not produce specified heat  
Permanently opens chimney flue damper for vented operation. For  
use only with non-thermostat accessories.  
You may feel your gas pressure is too low. If so, contact your local  
natural gas supplier.  
LAVA ROCK - GA6060  
(Not Shown)  
TECHNICAL SERVICE  
For all models. Order when additional rock is desired. (2 lb. bag)  
You may have further questions about installation, operation, or  
troubleshooting. If so, contact DESA International’s Technical  
Service Department at 1-866-672-6040. When calling please have  
your model and serial numbers of your heater ready.  
You can also visit DESA International’s Technical Service web site  
107123-01F  
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OWNER'S REGISTRATION FORM  
In order to provide better customer service for this and future purchases, we recommend that you register your product with us.  
You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owners  
Registration Form and mail to the address on the back of this owners manual. Please provide the following product information:  
Brand:  
(Comfort Glow, Vanguard, etc.)  
Model:  
(EFP33PR, VTGH33NR, etc.)  
Date Purchased:  
Serial Number:  
First Name:  
Address:  
Note: Keep receipt for warranty verification.  
7 or 9 digit number located on product or identification tag.  
Last Name:  
City:  
State:  
Zip:  
Country:  
Home Phone:  
E-Mail:  
(
)
-
Please answer the following questions to register your product with DESA International:  
1. Where will the product be used?  
Living/Family Room Office/Warehouse Utility Shed/Outbuilding Garage Bedroom Bathroom Other  
2. If you bought this product yourself, did you plan to purchase this type of product before going into the store? Yes No  
3. Who selected the product? Male Female Both  
4. What is the population of your area? Under 10,000 10,000 to 25,000 25,000 to 50,000 50,000 to 100,000  
100,000 to 250,000 Over 250,000  
5. What is your primary source of heat? Propane (LP Gas) Fuel Oil Wood Natural Gas Electric Other  
6. How was the product installed? Professional Installer Self Other  
7. Cost of product excluding sales tax? $___________________  
8. Cost to install product? $____________________  
9. Type of store where product was purchased? Hardware Propane Dealer Natural Gas/Utility Co. Home Center/Builders Supply  
Fireplace or Hearth Shop Farm Store Other  
10. What motivated you to buy this product? Sudden Cold Weather Replace Older Model D.I.Y. Home Project  
Emergency Back-Up Heat Heater was on Sale Energy Savings/High Efficiency Construction Project Other  
11. How did you learn about this product brand? Advertising Relative or Friend Store Display Other ________________________  
12. Level of Education of Purchaser: Some High School Completed High School Completed College Completed Graduate School  
13. Age of Purchaser: Under 20 20 - 29 30 - 39 40 - 49 50 - 59 60 or Over  
14. Buyers total annual household income: Under $15,000 $15,000 to $19,999 $20,000 to $34,999 $35,000 to $49,999  
$50,000 to $74,999 $75,000 to $99,999 $100,000 and Over  
15. Store where product was purchased:  
Name: ______________________________________  
City: _______________________ State: __________  
16. In choosing this product, how important were the following:  
Not Important  
Somewhat Important  
Very Important  
Availability  
Price  
Brand Name  
Overall Quality  
Heat Output  
Made in USA  
Warranty  
Local Service  
Value for Price  
Prior Brand Experience  
Controls Location  
Thermostat, Remote, or Manual Operation  
Ease of Operation  
Special Features  
Salespersons Recommendation  
Friend/Relatives Recommendation  
Portability  
Quiet Operation  
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A T P E  
Postage  
Required  
TM  
2701 Industrial Drive  
P.O. Box 90004  
Bowling Green, KY 42102-9004  
TAPE  
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PARTS CENTRAL  
39  
PARTS CENTRAL  
These Parts Centrals are privately owned businesses. They have agreed  
to support our customer’s needs by providing original replacement  
parts and accessories.  
Baltimore Electric  
1348 Dixwell Avenue  
Hamden, CT 06514-0322  
1-800-397-7553  
Washer Equipment Co.  
1715 Main Street  
Kansas City, MO 64108-2195  
KS, MO, AR  
203-248-7553  
816-842-3911  
Parts Department  
Portable Heater Parts  
342 N. County Rd. 400 East  
Valparaiso, IN 46383-9704  
All States  
East Coast Energy Products  
707 Broadway  
W. Long Branch, NJ  
07764-1542  
219-462-7441  
732-870-8809  
1-888-619-7060  
1-800-755-8809  
Halco Enterprises  
208 Carter Drive, Unit 21  
West Chester, PA 19382-4500  
610-430-7717  
FBD  
1349 Adams Street  
Bowling Green, KY 42103-3414  
270-846-1199  
1-800-368-0803  
1-800-654-8534  
Fax: 1-800-846-0090  
Laportes Parts & Service  
2444 N. 5th Street  
Master Parts Dist.  
1251 Mound Ave NW  
Grand Rapids, MI 49504-2672  
616-791-0505  
1-800-446-1446  
Fax: 616-791-8270  
Hartsville, SC 29550-7704  
843-332-0191  
Parts Department  
Cans Unlimited, Inc.  
P.O. Box 645  
Taylor, SC 29687-0013  
All States  
803-879-3009  
1-800-845-5301  
107123-01F  
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WARRANTY INFORMATION  
KEEP THIS WARRANTY  
Model  
Serial No.  
Date Purchased  
Always specify model and serial numbers when communicating with the factory.  
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We make  
no other warranty, expressed or implied.  
LIMITED WARRANTY  
COMFORT GLOW VENT-FREE NATURAL GAS LOG HEATERS  
DESAInternationalwarrantsthisproducttobefreefromdefectsinmaterialsandcomponentsfortwo(2)yearsfromthedateoffirstpurchase,provided  
that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under this  
warranty the Bill of Sale or cancelled check must be presented.  
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater to proper operating  
condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUST be obtained through authorized  
dealers of this product and/or DESA International who will provide original factory replacement parts. Failure to use original factory replacement parts  
voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.  
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a  
result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and  
any and all such other costs related to repairing a defective heater will be the responsibility of the owner.  
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS  
EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND  
ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE  
TO TWO (2) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY IS  
HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY  
OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.  
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so  
the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.  
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.  
For information about this warranty write:  
TM  
2701 Industrial Drive  
P.O. Box 90004  
Bowling Green, KY 42102-9004  
107123-01  
Rev. F  
10/02  
107123 01  
NOT A UPC  
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