Desa Tech Indoor Fireplace RFP28TC User Manual

VENT-FREE PROPANE/LP

GAS RADIANT FLAME^®HEATER

OWNER’S OPERATION AND INSTALLATION MANUAL

RFP28TC

14,000 to 28,000 Btu/Hr

with Thermostat

"C" Model

Shown with Optional

Mantel featuring

Built-in Base

WARNING: Improper instal-

lation,adjustment,alteration,

service, or maintenance can

causeinjuryorpropertydam-

WARNING: If the information in this manual is

not followed exactly, a fire or explosion may

result causing property damage, personal in-

jury, or loss of life.

age. Refer to this manual for

— Donotstoreorusegasolineorotherflammable

vapors and liquids in the vicinity of this or any

other appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not

use any phone in your building.

correct installation and op-

erational procedures. For as-

sistance or additional infor-

mation consult a qualified in-

staller, serviceagency, orthe

gas supplier.

• Immediately call your gas supplier from a

neighbor’s phone. Follow the gas supplier’s

instructions.

• If you cannot reach your gas supplier, call

the fire department.

WARNING: This is an

unvented gas-fired heater. It

uses air (oxygen) from the

room in which it is installed.

Provisions for adequate com-

bustionmustbeprovided.Re-

fer to page 2 of this manual.

— Installation and service must be performed by

a qualified installer, service agency, or the gas

supplier.

This appliance may be installed in an aftermarket* manufactured (mobile) home, where not prohibited

by state or local codes.

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

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OWNER’S MANUAL

PRODUCT IDENTIFICATION

PRODUCT

FEATURES

Control Knob

Ignitor Button

Lighting and

Operation

Warning

Plates

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This heater is clean burning. It requires no

outside venting. This heater has been tested

and approved ANS Z21.11.2 standard for

unvented heaters. State and local codes in

some areas prohibit the use of vent-free

Note: Do not

remove lighting

heaters.

and warning

plates from heater

Heater

Cabinet

Safety Pilot

This heater has a pilot with an Oxygen

Depletion Sensor Shutoff System (ODS).

TheODS/pilotisarequiredfeatureforvent-

free room heaters. The ODS/pilot shuts off

the heater if there is not enough fresh air.

Screen

Piezo Ignition System

Front

Panel

This heater has a piezo ignitor. This system

requires no matches, batteries, or other

sources to light heater.

Log

Thermostatic Heat Control

This heater has a thermostat sensing bulb

andacontrolvalve. Thisresultsinthegreat-

est heater comfort. This can also result in

lower gas bills.

Figure 1 - Vent-Free Gas Log Propane/LP Gas Space Heater

LOCAL CODES

UNPACKING

Install and use heater with care. Follow all

local codes. In the absence of local codes, use

the latest edition of The National Fuel Gas

Code ANS Z223.1, also known as NFPA 54*.

CAUTION: Do not remove the

metal data plates attached to the

heater base assembly. The data

platescontainimportantwarranty

information.

*Available from:

American National Standards Institute, Inc.

1430 Broadway

1. Remove heater from carton.

2. Remove all protective packaging ap-

plied to heater for shipment.

New York, NY 10018

National Fire Protection Association, Inc.

Batterymarch Park

3. Make sure your heater includes two

hardware packets.

Quincy, MA 02269

4. Check heater for any shipping damage.

If heater is damaged, promptly inform

dealer where you bought heater.

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VENT-FREE RADIANT FLAME^®HEATER

Piezo Ignitor

Attaching Brass Front Trim to

Front Panel

ASSEMBLY

ASSEMBLING HEATER

1. Locate brass front trim in brass trim

package.

Tools Required:

2. Slide the head of two truss-head screws

from hardware packet into each end of

brass front trim (see Figure 5).

• Phillips screwdriver

• 5/16" hex wrench

• slotted screwdriver

3. Line up screws with holes in front panel

(see Figure 4). Insert screws in holes.

Attach nuts from inside of front panel.

Tighten with wrench.

Removing Front Panel Of Heater

Ignitor Cable

1. Remove two screws near bottom cor-

ners of front panel with Phillips screw-

driver.

Figure3-AttachingIgnitorCabletoPiezo

Ignitor

Front Panel

Brass Front

Trim

2. Pull bottom of front panel forward, then

down (see Figure 2) .

WARNING: Always have

burnershieldandscreeninplace

beforeoperatingheater.Thispre-

ventsexcessivetemperatureson

heater surfaces.

Truss-Head

Screw

Nut

Failure to position the parts in

accordance with these diagrams

or failure to use only parts spe-

cificallyapprovedwiththisheater

mayresultinpropertydamageor

personal injury.

Figure 5 - Attaching Brass Front Trim to

Front Panel

Figure2-RemovingFrontPanelofHeater

Heater Cabinet

Deflector

Installing Log

Log

Note: For easier installation, lay heater on

its back.

Log

1. Remove log from inside top of heater.

Discard protective packaging.

Retaining

Brackets

Screen

2. Attach ignitor cable to piezo ignitor

(see Figure 3).

Front Panel

3. With Phillips screwdriver, remove four

screws holding screen in place. Re-

move screen.

Truss Head

Nut

4. Gently slide log between log retaining

brackets on deflector assembly (see Fig-

ure 4). The log should fit firmly against

bottom of log retaining brackets.

Screw

Burner Shield

Screw

5. Reattach screen using four screws re-

moved in step 3.

Brass

Front Trim

Screw

Figure 4 - Assembling Heater

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OWNER’S MANUAL

Set Screws

ASSEMBLY

Top

Brass

Trim

Side

Brass

Trim

Continued

Adjusting

Plate

Assembling and Attaching

Brass Trim

1. Remove packaging from three remain-

ing pieces of brass trim.

2. Locate four brass screws, two adjust-

ing plates with set screws, and two

shims in the hardware packet.

Shim

Mitered Edge

Slot

3. Align shim under adjusting plate as

shown in Figure 6.

Figure 6 - Assembling Brass Trim

4. Slide one end of adjusting plate/shim

in slot on mitered edge of top brass trim

(see Figure 6).

Assembled

Brass Trim

5. Slide other end of adjusting plate/shim

in slot on mitered edge of side brass

trim (see Figure 6).

Screws

6. While firmly holding edges of brass

trim together, tighten both set screws

on the adjusting plate with slotted

screwdriver.

7. Repeat steps 1 through 6 for other side.

8. Place the assembled trim on front of

heater cabinet. Attach on top and sides

with four brass screws included in hard-

ware package (see Figure 7).

9. Reattach front panel to heater if you are

going to mount the heater to the base.

Do not reattach front panel at this time

if you are going to mount heater to wall.

Figure 7 - Attaching Brass Trim to Heater

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VENT-FREE RADIANT FLAME^®HEATER

Confined and Unconfined Space

PROVIDING ADEQUATE

VENTILATION

AIR FOR

The National Fuel Gas Code (ANS Z223.1,

1992 Section 5.3) defines a confined space

as a space whose volume is less than 50

cubic feet per 1,000 Btu per hour (4.8 m³per

kw) of the aggregate input rating of all

appliances installed in that space and an

unconfining space as a space whose volume

is not less than 50 cubic feet per 1,000 Btu

per hour (4.8 m³per kw) of the aggregate

inputratingofallappliancesinstalledinthat

space. Rooms communicating directly with

the space in which the appliances are in-

stalled*, through openings not furnished

with doors, are considered a part of the

unconfined space.

COMBUSTION AND

VENTILATION

The following are excerpts from National

Fuel Gas Code. NFPA 54/ANS Z223.1, Sec-

tion5.3, AirforCombustionandVentilation.

WARNING: This heater shall

notbeinstalledinaconfinedspace

or unusually tight construction

unless provisions are provided

foradequatecombustionandven-

tilation air. Read the following in-

structions to insure proper fresh

air for this and other fuel-burning

appliances in your home.

All spaces in homes fall into one of the three

following ventilation classifications:

1. Unusually Tight Construction

2. Unconfined Space

3. Confined Space

The information on pages 6 through 7 will

help you classify your space and provide

adequate ventilation.

Today’s homes are built more energy effi-

cient than ever. New materials, increased

insulation, and new construction methods

helpreduceheatlossinhomes.Homeowners

weather strip and caulk around windows and

doorstokeepthecoldairoutandthewarmair

in.Duringheatingmonths,homeownerswant

their homes as airtight as possible.

Unusually Tight Construction

This heater shall not be installed in a con-

fined space or unusually tight construction

unless provisions are provided for adequate

combustion and ventilation air.

The air that leaks around doors and win-

dows may provide enough fresh air for

combustion and ventilation. However, in

buildings of unusually tight construction,

you must provide additional fresh air.

* Adjoining rooms are communicating only

iftherearedoorlesspassagewaysorventila-

tion grills between them.

Unusually tight construction is de-

fined as construction where:

While it is good to make your home energy

efficient, your home needs to breathe. Fresh

air must enter your home. All fuel-burning

appliances need fresh air for proper com-

bustion and ventilation.

a. walls and ceilings exposed to the

outside atmosphere have a con-

tinuous water vapor retarder with

a rating of one perm (6 x 10^-11kg

per pa-sec-m²) or less with open-

ings gasketed or sealed and

Exhaustfans, fireplaces, clothesdryers, and

fuel burning appliances draw air from the

house to operate. You must provide ad-

equate fresh air for these appliances. This

will insure proper venting of vented fuel-

burning appliances.

b. weather stripping has been

added on openable windows and

doors and

c. caulking or sealants are applied

to areas such as joints around

window and door frames, be-

tween sole plates and floors, be-

tween wall-ceiling joints, be-

tween wall panels, at penetra-

tions for plumbing, electrical, and

gas lines, and at other openings.

If your home meets all of the three

criteria above, you must provide ad-

ditional fresh air. See Ventilation Air

From Outdoors, page 8.

If your home does not meet all of the

three criteria above, proceed to De-

termining Fresh-Air Flow For Heater

Location, page 7.

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OWNER’S MANUAL

AIR FOR

COMBUSTION AND

VENTILATION

Continued

DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION

Determining if You Have a Confined or Unconfined Space

Use this worksheet to determine if you have a confined or unconfined space.

Space:Includestheroominwhichyouwillinstallheaterplusanyadjoiningroomswithdoorlesspassagewaysorventilationgrillsbetween

the rooms.

1. Determine the volume of the space (length x width x height).

Length x Width x Height = _____________________cu. ft. (volume of space)

Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling height) = 2560 cu. ft. (volume of space)

If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume of

the space.

2. Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space can support.

_________________ (volume of space) ÷ 50 cu. ft. = (Maximum Btu/Hr the space can support)

Example: 2560 cu. ft. (volume of space) ÷ 50 cu. ft. =51.2 or 51,200 (maximum Btu/Hr the space can support)

3. Add the Btu/Hr of all fuel burning appliances in the space.

Vent-free heater

Gas water heater*

Gas furnace

________________ Btu/Hr

Example:

Gas water heater

30,000

28,000

58,000

Btu/Hr

Vent-free heater +

Vented gas heater

Gas fireplace logs

Total

Other gas appliances* + _______________ Btu/Hr

Total = _______________ Btu/Hr

* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.

4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.

________________________________ Btu/Hr (maximum the space can support)

________________________________ Btu/Hr (actual amount of Btu/Hr used)

Example:

51,200 Btu/Hr (maximum the space can support)

58,000 Btu/Hr (actual amount of Btu/Hr used)

The space in the above example is a confined space because the actual Btu/Hr used is more than the maximum Btu/Hr the space cansupport.

You must provide additional fresh air. Your options are as follows:

A. Rework worksheet, adding the space of an adjoining room. If the extra space provides an unconfined space, remove door to adjoin-

ing room or add ventilation grills between rooms. See Ventilation Air From Inside Building, page 8.

B. Vent room directly to the outdoors. See Ventilation Air From Outdoors, page 8.

C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.

If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an unconfined space. You will need no

additional fresh air ventilation.

WARNING: If the area in which the heater may be operated is smaller than that defined as an unconfined space

or if the building is of unusually tight construction, provide adequate combustion and ventilation air by one of

the methods described in the National Fuel Gas Code, ANS Z223.1, 1992, Section 5.3, or applicable local codes.

Continued

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VENT-FREE RADIANT FLAME^®HEATER

AIR FOR

COMBUSTION AND

12"

VENTILATION

Continued

VENTILATION AIR

Ventilation Grills

Into Adjoining Room,

Ventilation

Ventilation Air From Inside

Option 2

Building

Grills

into Adjoining

Room,

Remove

Door into

Adjoining

Room,

Thisfreshairwouldcomefromanadjoining

unconfined space. When ventilating to an

adjoining unconfined space, you must pro-

vide two permanent openings: one within

12" of the ceiling and one within 12" of the

floor on the wall connecting the two spaces

(see options 1 and 2, Figure 8). You can also

remove door into adjoining room (see op-

tion 3, Figure 8). Follow the National Fuel

Gas Code NFPA 54/ANS Z223.1, Section

5.3, Air for Combustion and Ventilation for

required size of ventilation grills or ducts.

Option 1

Option 3

12"

WARNING: Rework work-

sheet, adding the space of the

adjoining unconfined space. The

combined spaces must have

enough fresh air to supply all

appliances in both spaces.

Figure 8 - Ventilation Air from Inside Building

Ventilated

Outlet

Attic

Air

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation

grills or ducts. You must provide two per-

manent openings: one within 12" of the

ceiling and one within 12" of the floor.

Connect these items directly to the outdoors

orspacesopentotheoutdoors.Thesespaces

include attics and crawl spaces.

Outlet

Air

To Attic

Crawl

Space

IMPORTANT: Do not provide openings for

inlet or outlet air into attic if attic has a

thermostat-controlledpowervent.Heatedair

enteringtheatticwillactivatethepowervent.

Inlet

Air

Ventilated

Crawl Space

Inlet Air

Figure 9 - Ventilation Air from Outdoors

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OWNER’S MANUAL

LOCATING HEATER

INSTALLATION

CAUTION: If you install the

heater in a home garage

WARNING:Maintainthemini-

mumclearancesshowninFigure

10. If you can, provide greater

clearancesfromfloor,ceiling,and

joining wall.

NOTICE: This heater is intended

foruseassupplementalheat. Use

this heater along with your pri-

mary heating system. Do not in-

stall this heater as your primary

heat source. If you have a central

heating system, you may run

system’scirculatingblowerwhile

using heater. This will help circu-

late the heat throughout the

house. In the event of a power

outage, you can use this heater

as your primary heat source.

• heaterpilotandburnermustbe

at least 18 inches above floor.

• locateheaterwheremovingve-

hicle will not hit it.

You can locate heater on floor. The optional

hearth base is needed. You can also install

the optional decorative mantel on the heater

(some mantels require hearth base).

IMPORTANT: Only use optional mantel

and hearth base specified in this manual.

Purchase the optional mantel and hearth

base from your dealer. See Accessories,

page 25.

Forconvenienceandefficiency,installheater

• where there is easy access for operation,

inspection, and service.

• in coldest part of room.

An optional fan kit is available from your

dealer. See Accessories, page 25. If plan-

ning to use fan, locate heater near an electri-

cal outlet.

The heater may also be mounted on a wall.

Youcannotuseoptionalmantelifmounting

heater on a wall.

NOTICE: A qualified service per-

son must install heater. Follow

all local codes.

CEILING

36"

Minimum

CHECK GAS TYPE

WARNING: Never install the

heater

Minimum

From

Useonlypropane/LPgas.Ifyourgassupply

isnotpropane/LP, donotinstallheater. Call

dealer where you bought heater for proper

type heater.

• in a bedroom or a bathroom

• in a recreational vehicle

• where curtains, furniture,

clothing, or other flammable

objectsarelessthan36inches

from the front, top, or sides of

the heater

• as a fireplace insert

• in high traffic areas

• in windy or drafty areas

Sides Of

Heater

Left

Side

Right

Side

INSTALLATION ITEMS

Beforeinstallingheater,makesureyouhave

the items listed below.

Minimum To

Top Surface

5" Minimum

• external regulator (supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• manual shutoff valve *

• ground joint union

• test gauge connection *

• sediment trap

• tee joint

Of Carpeting,

Of Carpet

FLOOR

Combust

Tile Or Other

Combustible

Material

CAUTION: This heater cre-

ates warm air currents. These

currents move heat to wall sur-

faces next to heater. Installing

heater next to vinyl or cloth wall

coverings or operating heater

where impurities (such as to-

bacco smoke, aromatic candles,

cleaning fluids, oil or kerosene

lamps, etc.) in the air exist, may

discolor walls.

Figure 10 - Mounting Clearances As

Viewed From Front of Heater

• pipe wrench

* AnA.G.A.design-certifiedmanualshutoff

valve with 1/8" NPT tap is an acceptable

alternative to test gauge connection. Pur-

chase the optional A.G.A. design-certified

manual shutoff valve from your dealer. See

Accessories, page 25.

IMPORTANT:Vent-freeheatersaddmois-

ture to the air. Although this is beneficial,

installing heater in rooms without enough

ventilation air may cause mildew to form

from too much moisture. See Air for Com-

bustion and Ventilation, pages 6 through 8.

Continued

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VENT-FREE RADIANT FLAME^®HEATER

Marking Screw Locations

INSTALLATION OPTIONS

There are three options for mounting this

heater.

INSTALLATION

1. Tape mounting bracket to wall where

heater will be located. Make sure

mounting bracket is level.

Continued

THERMOSTAT SENSING

BULB

A. Mounting heater to wall

B. Mounting heater to optional hearth base

C. Mounting heater with optional hearth

base to optional mantel

WARNING:Maintainminimum

clearances shown in Figure 13. If

you can, provide greater clear-

ancesfromfloorandjoiningwall.

The thermostat sensing bulb has been

placed inside the heater for protection

during shipping.

A. MOUNTING HEATER TO

WALL

Locating Thermostat Sensing

Bulb

1. Remove front panel of heater (see Fig-

ure 2, page 4).

2. Mark screw locations on wall (see Fig-

ure 13).

Mounting Bracket

Themountingbracketislocatedonbackpanel

of heater. It has been taped there for shipping.

Remove mounting bracket from back panel.

Note: Only mark last hole on each end of

mounting bracket. Insert mounting screws

through these holes only.

2. Locate thermostat sensing bulb just

under burner assembly.

3. Remove tape and mounting bracket

from wall.

IMPORTANT: Attach thermostat sensing

bulb to back of heater for proper operation.

11"

Min.

16"

Attaching Thermostat Sensing

Bulb

1. Remove thermostat sensing bulb from

holders inside heater. Route through

slot opening in bottom of heater.

Only Insert Mounting

Screws Through Last

Hole On Each End

20 3/4"

Min.

Mounting

Bracket

AjdoingWal

2. Place clamp on thermostat sensing bulb

as shown in Figure 11. Clamp is pro-

vided in hardware package.

Figure 12 - Mounting Bracket Location

Floor

Methods For Attaching

Mounting Bracket To Wall

3. Snap clamp into upper mounting hole

as shown in Figure 11. Mounting hole

is located on lower left edge on back

of heater. Make sure the thermostat

sensing bulb is pointing up.

Figure 13 - Mounting Bracket Clearances

Only use last hole on each end of mounting

bracket to attach bracket to wall. These two

holes are 16 inches apart from their centers.

Attach mounting bracket to wall in one of

two ways.

Attaching Mounting Bracket to

Wall

Thermostat

Sensing Bulb

Note: Wall anchors, mounting screws, and

spacers are in hardware package. The hard-

ware package is provided with heater.

1. Attaching to wall stud

2. Attaching to wall anchor

Attaching To Wall Stud Method

Attaching To Wall Stud This method

providesthestrongesthold.Insertmounting

screws through mounting bracket and into

wall studs.

Forattachingmountingbrackettowallstuds.

Clamp

1. Drill holes at marked locations using

9/64" drill bit.

AttachingToWallAnchor Thismethod

allows you to attach mounting bracket to

hollow walls (wall areas between studs) or

to solid walls (concrete or masonry).

2. Place mounting bracket onto wall. Line

up last hole on each end of bracket with

holes drilled in wall.

3. Insert mounting screws through bracket

and into wall studs.

Figure11-AttachingThermostatSensing

Bulb

Decidewhichmethodbettersuitsyourneeds.

Either method will provide a secure hold for

the mounting bracket.

4. Tighten screws until mounting bracket

is firmly fastened to wall studs.

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OWNER’S MANUAL

Installing Bottom Mounting

Screws

1. Locate two bottom mounting holes.

These holes are near bottom on back

panel of heater (see Figure 17).

INSTALLATION

Continued

Attaching To Wall Anchor

Method

2. Mark screw locations on wall.

For attaching mounting bracket to hollow

walls (wall areas between studs) or solid

walls (concrete or masonry)

Figure 14 - Folding Anchor

3. Remove heater from mounting bracket.

4. If installing bottom mounting screws

into hollow or solid wall, install wall

anchors. Follow steps 1 through 4 un-

der Attaching To Wall Anchor Method.

1. Drill holes at marked locations using

5/16" drill bit. For solid walls (concrete

or masonry), drill at least 1" deep.

If installing bottom mounting screw

into wall stud, drill holes at marked lo-

cations using 9/64" drill bit.

2. Fold wall anchor as shown in Figure 14.

3. Insert wall anchor (wings first) into

hole. Tap anchor flush to wall.

5. Replace heater onto mounting bracket.

4. For thin walls (1/2" or less), insert red

key into wall anchor. Push red key to

“pop” open anchor wings.

IMPORTANT: Do not hammer key!

For thick walls (over 1/2" thick) or solid

walls, do not pop open wings.

Figure 15 - Popping Open Anchor Wings

For Thin Walls

6. Place spacers between bottom mount-

ing holes and wall anchor or drilled hole.

Horizontal Slots

7. Hold spacer in place with one hand.

With other hand, insert mounting screw

through bottom mounting hole and

spacer. Place tip of screw in opening

of wall anchor or drilled hole.

5. Place mounting bracket onto wall. Line

up last hole on each end of bracket with

wall anchors.

8. Tighten both screws until heater is

firmly secured to wall. Do not over

tighten.

6. Insert mounting screws through bracket

and into wall anchors.

Note: Do not replace front panel at this

time. Replace front panel after making

gas connections and checking for leaks

(see pages 13 and 14).

7. Tighten screws until mounting bracket

is firmly fastened to wall.

Stand-Out Tab

Mounting Bracket

(attached to wall)

Placing Heater On Mounting

Bracket

Figure 16 - Mounting Heater Onto

Mounting Bracket

1. Locate two horizontal slots on back

panel of heater.

2. Place heater onto mounting bracket.

Slide horizontal slots onto stand-out

tabs on mounting bracket.

Figure 17 - Installing Bottom Mounting

Screws

Continued

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VENT-FREE RADIANT FLAME^®HEATER

Hearth Insert

Laminate

Sheet

Securing Hearth Base to Floor

INSTALLATION

1. Position hearth base in desired location.

Mark holes for drilling (See Figure 18,

below). Remove hearth base.

Continued

B. MOUNTING HEATER ON

OPTIONAL HEARTH BASE

2. For carpeted floor, make a small cut with

a sharp knife at marked locations before

drilling. If securing to a wood floor, drill a

3/4" deep hole using a 1/8" diameter drill

bit. Do not use anchors in wood floors.

If securing to a concrete floor, drill a 1 ³/8"

deepholeusinga1/4"diameterconcretedrill

bit.Completelyinsertanchorsintoeachhole.

3. Mount heater to hearth base following

steps under Mounting Heater to Op-

tional Hearth Base. After mounting

heater, position heater and hearth base

over drilled holes. With slotted screw-

driver, secure hearth base to floor with

four wood screws.

WARNING: If installing the

GHB802 or GHB802A base on

heater, and using with a GA se-

ries heater blower accessory

along with a GS601 surround or

a GM800 or GM900 series man-

tel,thesurroundormantelclear-

ance to back wall should be 3/4

inch. This will improve flame

appearance and combustion.

Screw

Brass Base

Trim

UseonlyaGHB802B,GHB802C,

OR GHB38 series hearth base if

usingaGAseriesheaterblower

accessory with a GM700 series,

GMC32F series, or GMC33U se-

ries mantel.

Figure19-PlacingHearthInsertonHeater

Base and Attaching Brass Base Trim

C. MOUNTING HEATER WITH

OPTIONAL HEARTH BASE

TO OPTIONAL MANTEL

See instructions included with

mantel kit.

Mounting Heater to Optional

Hearth Base

1. Lay heater on its back on a table with

the bottom of heater overhanging the

edge of the table.

2. Remove 2 shipping screws in bottom

of heater. Discard shipping screws.

3. Line up mounting holes on top of hearth

base with holes in bottom of heater (see

Figure 18).

4. Using a Phillips screwdriver, secure

hearth base to heater with four sheet

metal screws (see Figure 18).

5. Stand heater up on base.

6. Place hearth insert in hearth base as

shown in Figure 19.

Tools needed:

• #2 Phillips screwdriver

• slotted screwdriver

Assembling Mantel

• electric drill (if securing base to floor)

IMPORTANT: Only use the optional man-

tels specified in this manual. See Accesso-

ries, page 25 for proper mantel kits. This

heater is only approved for use with models

G M F 8 0 0 ( A , B ) / G M U 8 0 1 ( A , B ) ,

GM900F(A,B)/GM901U(A,B), GM700F/

GM701U, GMC22F/GMC23U/GMC24U,

GMC32F(B)/GMC33U(B), and GMC26F/

GMC27U/GMC28F mantel kits. Using any

other mantel will void the A.G.A. approval

for this heater. Do not use models

G M F 8 0 0 ( A , B ) / G M U 8 0 1 ( A , B ) ,

GM900F(A,B)/GM901U(A,B), and

GM700F/GM701U, GMC22F/GMC23U/

GMC24U, GMC32F(B)/GMC33U(B), and

GMC26F/GMC27U/GMC28Fmantelswith

any other product. Before installing mantel

to heater, the heater must be mounted on the

optional hearth base.

The optional hearth base kit includes the

following:

• Hearth Base

• 4 Wood Screws

• 4 Sheet Metal Screws

• Brass Base Trim

• Hearth Insert

• 4 Anchors

• Laminate Sheet & adhesive

• 2 Brass Screws

7. Assemble brass trim (see steps 1

through 7 under Assembling and At-

taching Brass Trim, page 5).

8. Slide base trim on heater base. Attach

brass trim to base with two brass screws

included as shown in Figure 19 below.

Note: It is an option to secure GHB802A

model hearth base to floor. You must secure

the GHB802B, GHB802C, or GHB38 se-

ries model hearth base to floor. To secure

hearth base to floor, follow instructions un-

der Securing Hearth Base to Floor. If not

securing hearth base to floor, proceed to

Mounting Heater to Optional Hearth Base.

Bottom of Heater

Base Shipping

Screw

Mounting

Holes

Holes for Securing

Heater to Floor

Figure18-AttachingHeatertoHearthBase

Sheet Metal Screw

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OWNER’S MANUAL

INSTALLATION

CAUTION:Usepipejointseal-

ant that is resistant to liquid pe-

troleum (LP) gas.

CAUTION: Use only new,

black iron or steel pipe. Inter-

nally-tinned copper tubing may

be used in certain areas. Check

yourlocalcodes. Usepipeof1/2"

or greater diameter to allow

proper gas volume to heater. If

pipe is too small, undue loss of

pressure will occur.

Continued

Installing Mantel to Heater

Installsedimenttrapinsupplylineasshown

in Figure 21. Locate sediment trap where it

is within reach for cleaning. Locate sedi-

ment trap where trapped matter is not likely

to freeze. A sediment trap traps moisture

and contaminants. This keeps them from

going into heater controls. If sediment trap

is not installed or is installed wrong, heater

may not run properly.

WARNING: If installing the

GHB802 or GHB802A base on

heater, and using with a GA se-

ries heater blower accessory

alongwithaGS601surroundora

GM800 or GM900 series mantel,

thesurroundormantelclearance

to back wall should be 3/4 inch.

This will improve flame appear-

ance and combustion.

Propane/LP

Supply Tank

External

Regulator

CAUTION: Avoid damage to

control. Hold gas fitting with

wrenchwhenconnectingittogas

piping and/or fittings.

Use only a GHB802B, GHB802C,

OR GHB38 series hearth base if

using a GA series heater blower

accessory with a GM700 series,

GMC32F series, or GMC33U se-

ries mantel.

Vent

Pointing

Down

CONNECTING TO GAS

SUPPLY

Figure 20 - External Regulator with Vent

Pointing Down

NOTICE: A qualified service per-

son must connect heater to gas

supply. Follow all local codes.

Note: Burner bracket

not shown for clarity

Pressure

Regulator

CAUTION: Never connect

heater directly to the propane/LP

supply. This heater requires an ex-

ternal regulator (not supplied). In-

stalltheexternalregulatorbetween

the heater and propane/LP supply.

3/8" NPT

Pipe Nipple

Ground

Union

Joint

Heater

Cabinet

The installer must supply an external regu-

lator. The external regulator will reduce

incoming gas pressure. You must reduce

incoming gas pressure to between 11 and 14

inches of water. If you do not reduce incom-

ing gas pressure, heater regulator damage

could occur. Install external regulator with

the vent pointing down as shown in Figure

20. Pointing the vent down protects it from

freezing rain or sleet.

Tee Joint

Reducer

Bushing to

Manual

Shutoff

Valve *

Test

Gauge

Connection *

1/8" NPT

Plug Tap

From External

Regulator (11"W.C.

to 14" W.C. Pressure)

Tee Joint

Sediment

Pipe

Installation must include a manual shutoff

valve, union, and plugged 1/8" NPT tap.

Locate NPT tap within reach for test gauge

hook up. NPT tap must be upstream from

heater (see Figure 21).

Trap

Nipple

3" Minimum

Cap

Figure 21 - Gas Connection

Apply pipe joint sealant lightly to male

threads. This will prevent excess sealant

from going into pipe. Excess sealant in pipe

could result in clogged heater valves.

* An A.G.A. design-certified manual shutoff valve with 1/8" NPT tap is an acceptable

alternative to test gauge connection. Purchase the optional A.G.A. design-certified manual

shutoff valve from your dealer. See Accessories, page 25.

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VENT-FREE RADIANT FLAME^®HEATER

TestPressuresEqualToorLessThan

1/2 PSIG

Pressure Testing Heater Gas

Connections

1. Open manual shutoff valve (see Fig-

ure 22).

INSTALLATION

Continued

1. Close manual shutoff valve (see Fig-

ure 22).

CHECKING GAS

CONNECTIONS

2. Pressurize supply piping system by ei-

ther using compressed air or opening

propane/LP supply tank valve.

2. Open propane/LP supply tank valve.

3. Make sure control knob of heater is in

the OFF position.

WARNING: Test all gas pip-

ing and connections for leaks

after installing or servicing. Cor-

rect all leaks at once.

3. Check all joints from propane/LP sup-

ply tank to manual shutoff valve (see

Figure 23). Apply mixture of liquid

soap and water to gas joints. Bubbles

forming show a leak.

4. Check all joints from manual shutoff

valve to thermostat gas valve (see Fig-

ure 23). Apply mixture of liquid soap

and water to gas joints. Bubbles form-

ing show a leak.

WARNING:Neveruseanopen

flame to check for a leak. Apply a

mixture of liquid soap and water

toalljoints.Bubblesformingshow

a leak. Correct all leaks at once.

4. Correct all leaks at once.

5. Correct all leaks at once.

6. Light heater (see Operating Heater,

pages 15 and 16). Check all other in-

ternal joints for leaks.

_PO_OSIpen

Manual

Shutoff

Valve

7. Turn off heater (see To Turn Off Gas to

Appliance, page 15).

CAUTION: Make sure exter-

nal regulator has been installed

between propane/LP supply and

heater.SeeguidelinesunderCon-

necting to Gas Supply, page 13.

8. Replace front panel.

Closed

Figure 22 - Manual Shutoff Valve

Thermostat Gas

Valve Location

Pressure Testing Gas Supply

Piping System

TestPressuresInExcessOf1/2PSIG

Propane/LP

Supply Tank

1. Disconnect heater and its individual

manual shutoff valve from gas supply

piping system. Pressures in excess of

1/2 psig will damage heater regulator.

2. Cap off open end of gas pipe where

manual shutoff valve was connected.

3. Pressurize supply piping system by ei-

ther using compressed air or opening

propane/LP supply tank valve.

Manual

Shutoff

Valve

4. Check all joints of gas supply piping

system. Apply mixture of liquid soap

and water to gas joints. Bubbles form-

ing show a leak.

5. Correct all leaks at once.

Figure 23 - Checking Gas Joints

6. Reconnect heater and manual shutoff

valve to gas supply. Check reconnected

fittings for leaks.

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OWNER’S MANUAL

7. Keep control knob pressed in for 30

seconds after lighting pilot. After 30

seconds, release control knob.

LIGHTING

INSTRUCTIONS

OPERATING

HEATER

1. STOP! Read the safety information

column 1.

Note: If pilot goes out, repeat steps 3

through 7. This heater has a safety

interlock system. Wait one (1) minute

before lighting pilot again.

FOR YOUR SAFETY

2. Make sure manual shutoff valve is

fully open.

READ BEFORE

LIGHTING

8. Turn control knob counterclockwise

3. Turn control knob clockwise

to the OFF position.

to desired heating level. The

C-clockwise

WARNING: If you do not fol-

low these instructions exactly, a

fireorexplosionmayresultcaus-

ing property damage, personal

injury or loss of life.

main burner should light. Set control

knob to any heat level between HI

and LO.

4. Wait five (5) minutes to clear out any

gas. Then smell for gas, including

near the floor. If you smell gas,

STOP! Follow “B” in the safety in-

formation, column 1. If you don’t

smell gas, go to the next step.

Ignitor Electrode

Thermocouple

Pilot Burner

A. This appliance has a pilot which must

be lighted by hand. When lighting the

pilot, follow these instructions exactly.

5. Turn control knob counterclockwise

to the PILOT position. Press

in control knob for five (5) seconds

(see Figure 24).

B. BEFORE LIGHTING smell all

around the appliance area for gas. Be

sure to smell next to the floor because

some gas is heavier than air and will

settle on the floor.

Note: You may be running this

heater for the first time after hook-

ing up to gas supply. If so, the con-

trol knob may need to be pressed in

for 30 seconds. This will allow air to

bleed from the gas system.

• If control knob does not pop up

when released, contact a qualified

service person or gas supplier for

repairs.

WHAT TO DO IF YOU SMELL

GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do

not use any phone in your building.

• Immediately call your gas supplier

from a neighbor’s phone. Follow

the gas supplier’s instructions.

• If you cannot reach your gas sup-

plier, call the fire department.

Figure 25 - Pilot

CAUTION:Donottrytoadjust

heating levels by using the

manual shutoff valve.

6. With control knob pressed in, push

down and release ignitor button.

This will light pilot. The pilot is at-

tached to the front of burner. If

needed, keep pressing ignitor but-

ton until pilot lights.

TO TURN OFF GAS

TO APPLIANCE

C. Use only your hand to push in or turn

the gas control knob. Never use tools.

If the knob will not push in or turn

by hand, don’t try to repair it, call a

qualified service technician or gas

supplier. Force or attempted repair

may result in a fire or explosion.

Note: If pilot does not stay lit, refer

to Troubleshooting, pages 17 through

19. Also contact a qualified service

person or gas supplier for repairs.

Until repairs are made, light pilot with

match. To light pilot with match, see

Manual Lighting Procedure, page 16.

Shutting Off Heater

1. Turn control knob clockwise

Clockwise

to the OFF position.

2. Turn off all electric power to the ap-

pliance if service is to be performed.

D. Do not use this appliance if any part

has been under water. Immediately

call a qualified service technician to

inspect the appliance and to replace

any part of the control system and

any gas control which has been un-

der water.

Shutting Off Burner Only (pilot

stays lit)

Control Knob

Ignitor Button

Turn control knob clockwise

the PILOT position.

P I L O T

O F F

H I

IGNITOR

GRH/OV 015

Fig^Cu^orⁿe^tro2^{l K}4^no-^{b &}C^Igoⁿn^itot^rro^Bul^ttoKⁿnob In The OFF

Position

Continued

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VENT-FREE RADIANT FLAME^®HEATER

BURNER FLAME PATTERN

OPERATING

INSPECTING

BURNER

Check pilot flame pattern and burner flame

pattern often.

Figure 28 shows a correct burner flame

pattern.Figure29showsanincorrectburner

flame pattern. The incorrect burner flame

patternshowsyellowtippingoftheflame. It

also shows the flame higher than one inch

above the log.

HEATER

Continued

THERMOSTAT

CONTROL OPERATION

PILOT FLAME PATTERN

The thermostatic control used on this

heaterdiffersfromstandardthermostats.

Standardthermostatssimplyturnonand

off the burner. The thermostat used on

this heater senses the room temperature.

Thethermostatadjuststheamountofgas

flow to the burner. This increases or de-

creases the burner flame height. At times

the room may exceed the set tempera-

ture. If so, the burner will shut off. The

burner will cycle back on when room

temperature drops below the set tem-

perature. The control knob can be set to

any heat level between HI and LO.

Note: When using the heater the first time,

the flame will be yellow for approximately

one hour until the log cures.

Figure26showsacorrectpilotflamepattern.

Figure 27 shows an incorrect pilot flame

pattern.Theincorrectpilotflameisnottouch-

ing the thermocouple. This will cause the

thermocouple to cool. When the thermo-

couple cools, the heater will shut down.

WARNING: If yellow tipping

occurs, your heater could pro-

duce increased levels of carbon

monoxide. If burner flame pattern

shows yellow tipping, follow in-

structions at bottom of this page.

Pilot Burner

Thermocouple

NOTICE: Do not mistake orange

flames with yellow tipping. Dirt

or other fine particles enter the

heater and burn causing brief

patches of orange flame.

Note: The thermostat sensing bulb mea-

sures the temperature of air near the

heatercabinet.Thismaynotalwaysagree

with room temperature (depending on

housing construction, installation loca-

tion, room size, open air temperatures,

etc.). Frequent use of your heater will let

you determine your own comfort levels.

Figure 26 - Correct Pilot Flame Pattern

Top of Flame About

One Inch Above Logs

Pilot Burner

Thermocouple

MANUAL LIGHTING

PROCEDURE

Figure 28 _C- _OC_Ro_Rr_Ere_Cc_Tt_FB_LAu_Mrn_Ee_Pr_AF_TTla_Em_RNe Pattern

at High Position

1. Remove front panel (see Figure 2,

page 4).

AT HIGH POSITION

2. Follow steps 1 through 5 under Light-

ing Instructions, page 15.

Yellow Tipping

3. With control knob pressed in, strike

match. Hold match to pilot until pi-

lot lights.

Figure 27 - Incorrect Pilot Flame Pattern

If pilot flame pattern is incorrect, as shown

in Figure 27

4. Keep control knob pressed in for 30

seconds after lighting pilot. After 30

seconds, release control knob.

• turn heater off (see To Turn Off Gas to

Appliance, page 15)

Figure29-IncorrectBurnerFlamePattern

INCORRECT FLAME PATTERN

at High Positi^Ao^Tn^{HIGH POSITION}

5. Replace front panel.

• see Troubleshooting, pages 17 through 19

Ifburnerflamepatternisincorrect,asshown

in Figure 29

6. Turn control knob counterclockwise

to desired heating level. The

C-clockwise

main burner should light. Set control

knob to any heat level between HI

and LO.

• turn heater off (see To Turn Off Gas to

Appliance, page 15)

• see Troubleshooting, pages 17 through 19

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OWNER’S MANUAL

TROUBLESHOOTING

WARNING: Turn off and un-

CAUTION: Never use a wire,

needle, or similar object to clean

ODS/pilot.ThiscandamageODS/

pilot unit.

plug heater and let cool before

servicing. Only a qualified ser-

vice person should service and

repair heater.

Note: All troubleshooting items are listed

in order of operation.

POSSIBLE CAUSE

REMEDY

OBSERVED PROBLEM

1. Ignitor cable pinched or wet

1. Free ignitor cable if pinched by any

metal or tubing. Keep ignitor cable dry

2. Ignitor electrode not connected to igni- 2. Reconnect ignitor cable

When ignitor button is pressed, there is no

spark at ODS/pilot

tor cable

3. Piezo ignitor nut is loose

3. Tighten nut holding piezo ignitor to base

panel of log set. Nut is located behind

base panel

4. Broken ignitor cable

4. Replace ignitor cable

5. Ignitor electrode broken

5. Replace ignitor

6. Bad piezo ignitor

7. Ignitor electrode positioned wrong

6. Replace piezo ignitor

7. Replace ignitor

1. Gas supply turned off or manual shutoff 1. Turn on gas supply or open manual

When ignitor button is pressed, there is

spark at ODS/pilot but no ignition

valve closed

shutoff valve

2. Control knob not in PILOT position

2. Turn control knob to PILOT position

3. Control knob not pressed in while in PI- 3. Press in control knob while in PILOT

LOT position

position

4. Air in gas lines when installed

4. Continue holding down control knob.

Repeat igniting operation until air is

removed

5. Depleted gas supply

6. ODS/pilot is clogged

5. Contact local propane/LP gas company

6. Clean ODS/pilot (see Cleaning and

Maintenance, page 20) or replace ODS/

pilot assembly

7. Gas regulator setting is not correct

1. Control knob not fully pressed in

7. Replace gas regulator

1. Press in control knob fully

ODS/pilot lights but flame goes out when

control knob is released

2. Control knob not pressed in long enough 2. After ODS/pilot lights, keep control

knob pressed in 30 seconds

3. Safety interlock system has been trig- 3. Wait one minute for safety interlock sys-

gered

tem to reset. Repeat ignition operation

4. Fully open manual shut-off valve

4. Manual shutoff valve not fully open

5. Thermocouple connection loose at con- 5. Hand tighten until snug, then tighten

trol valve

1/4 turn more

6. Pilot flame not touching thermocouple, 6. A) Contact local propane/LP gas company

which allows thermocouple to cool,

causing pilot flame to go out. This prob-

lem could be caused by one or both of

the following:

B) Clean ODS/pilot (see Cleaning and

Maintenance, page 20 or replace ODS/

pilot assembly

A) Low gas pressure

B) Dirty or partially clogged ODS/pilot

7. Thermocouple damaged

8. Control valve damaged

7. Replace thermocouple

8. Replace control valve

Continued

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VENT-FREE RADIANT FLAME^®HEATER

TROUBLESHOOTING

Continued

REMEDY

OBSERVED PROBLEM

POSSIBLE CAUSE

1. Clean burner (see Cleaning and Mainte-

nance, page 20) or replace burner orifice

2. Replace burner orifice

Burner does not light after ODS/pilot is lit

1. Burner orifice is clogged

2. Burner orifice diameter is too small

3. Inlet gas pressure is too low

3. Contact local propane/LP gas company

1. Contact local propane/LP gas company

2. Clean burner (see Cleaning and Mainte-

nance, page 20) or replace burner orifice

Delayed ignition of burner

1. Manifold pressure is too low

2. Burner orifice is clogged

1. Clean burner (see Cleaning and Mainte-

nance, page 20) or replace burner orifice

2. Replace burner

Burner backfiring during combustion

1. Burner orifice is clogged or damaged

2. Burner damaged

3. Replace gas regulator

3. Gas regulator defective

1. Check burner for dirt and debris. If

found, clean burner (see Cleaning and

Maintenance, page 20)

Yellow flame during burner combustion

1. Not enough air

2. Replace gas regulator

2. Gas regulator defective

1. Problem will stop after a few hours of

operation

Slight smoke or odor during initial operation 1. Residues from manufacturing processes

1. Turn control knob to LO position and

let warm up for a minute

2. Operate burner until air is removed from

line. Have gas line checked by local pro-

pane/LP gas company

Heater produces a whistling noise when 1. Turning control knob to HI position

burner is lit

when burner is cold

2. Air in gas line

3. Observe minimum installation clear-

ances (see Figure 10, page 9)

3. Air passageways on heater blocked

4. Clean burner (see Cleaning and Mainte-

nance, page 20) or replace burner orifice

4. Dirty or partially clogged burner orifice

1. Turn heater off when using furniture

polish, wax, carpet cleaners, or similar

products

Whitepowderresidueformingwithinburner 1. When heated, vapors from furniture pol-

box or on adjacent walls or furniture

ish, wax, carpet cleaners, etc. turn into

white powder residue

103509

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OWNER’S MANUAL

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your

building.

• Immediatelycallyourgassupplierfromaneighbor’sphone. Followthe

gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning

supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,

etc., create fumes. These fumes may mix with combustion air and create odors.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Heater produces a clicking/ticking noise 1. Metal expanding while heating or con- 1. This is common with most heaters. If

just after burner is lit or shut off

tracting while cooling

noise is excessive, contact qualified ser-

vice person

Heater produces unwanted odors

1. Heater burning vapors from paint, hair 1. Ventilate room. Stop using odor caus-

spray, glues, etc. (See IMPORTANT

statement above)

ing products while heater is running

2. Low fuel supply

2. Refill supply tank

3. Gas leak. SeeWarning statement at 3. Locate and correct all leaks (see Check-

top of page

ing Gas Connections, page 14)

Heater shuts off in use (ODS operates)

1. Not enough fresh air is available

2. Low line pressure

3. ODS/pilot is partially clogged

1. Open window and/or door for ventilation

2. Contact local propane/LP gas company

3. Clean ODS/pilot (see Cleaning and

Maintenance, page 20)

Gas odor even when control knob is in OFF 1. Gas leak. SeeWarning statement at 1. Locate and correct all leaks (see Check-

position

top of page

ing Gas Connections, page 14)

2. Control valve defective

2. Replace control valve

Gas odor during combustion

1. Foreign matter between control valve 1. Take apart gas tubing and remove for-

and burner eign matter

2. Gas leak. SeeWarning statement at 2. Locate and correct all leaks (see Check-

top of page

ing Gas Connections, page 14)

Moisture/condensationnoticedonwindows 1. Not enough combustion/ventilation air

1. Refer to Air for Combustion and Venti-

lation requirements (page 6)

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VENT-FREE RADIANT FLAME^®HEATER

CLEANING AND

MAINTENANCE

SPECIFICATIONS

BTU (Variable)

14,000/28,000

Propane/LP Only

Piezo

Type Gas

WARNING: Turn off heater

and let cool before cleaning.

Ignition

Pressure Regulator Setting

8" W.C.

Inlet Gas Pressure (in. of water) *

Maximum

CAUTION: You must keep

control areas, burner, and circu-

lating air passageways of heater

clean. Inspect these areas of

heater before each use. Have

heaterinspectedyearlybyaquali-

fied service person. Heater may

needmorefrequentcleaningdue

to excessive lint from carpeting,

pet hair, etc.

14"

11"

Minimum

Dimensions, Inches (H x W x D)**

Heater

Carton

23.75 x 25.9 x 8.5

26 x 27.75 x 10.25

Weight (pounds)

Heater

Shipping

*For purposes of input adjustment

**Measurement includes knobs and hood

ODS/PILOT AND BURNER

• Use a vacuum cleaner, pressurized air,

or small, soft bristled brush to clean.

SERVICE HINTS

TECHNICAL

SERVICE

CABINET

When Gas Pressure Is Too Low

• pilot will not stay lit

Air Passageways

• Use a vacuum cleaner or pressurized air

to clean.

You may have further questions about in-

stallation, operation, or troubleshooting.

• burner will have delayed ignition

• heater will not produce specified heat

• propane/LP gas supply may be low

If so, contact DESA International’s Techni-

cal Service Department at 1-800-323-5190.

Exterior

• Use a soft cloth dampened with a mild

soap and water mixture. Wipe the cabi-

net to remove dust.

When Gas Quality Is Bad

• pilot will not stay lit

• burner will produce flames and soot

• heater will backfire when lit

Youmayfeelyourgaspressureistoolowor

gas quality is bad. If so, contact your local

propane/LP gas supplier.

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OWNER’S MANUAL

REPLACEMENT

PARTS

Note: Use only original replacement parts.

Thiswillprotectyourwarrantycoveragefor

parts replaced under warranty.

PARTS CENTRALS

These Parts Centrals are privately owned businesses. They have agreed to support our

customer’s needs by providing original replacement parts and accessories.

East Coast Energy Products

707 Broadway

W. Long Branch, NJ 07764

732-870-8809

Baltimore Electric

1348 Dixwell Avenue

Hamden, CT 06514

1-800-397-7553

203-248-7553

Parts Department

PARTS UNDER WARRANTY

1-800-755-8809

Contact authorized dealers of this product.

If they can’t supply original replacement

part(s), either contact your nearest Parts

Central (see right) or call DESA

International’s Technical Service Depart-

ment at 1-800-323-5190.

Tarantin Tank Co.

P.O. Box 6129

Freehold, NJ 07728

908-780-9340

Portable Heater Parts

342 N. County Rd. 400 East

Valparaiso, IN 46383

All States

219-462-7441

1-800-362-6951

1-800-922-0724

WhencallingDESAInternational,haveready

• your name

Dayton Hardware

P.O. Box 275

North Dayton Station

Dayton, OH 45404

All States

513-258-3721

OH 1-800-762-3426

• your address

FBD

• model number of your heater

• how heater was malfunctioning

• type of gas used (propane/LP or natural gas)

• purchase date

1349 Adams St.

Bowling Green, KY 42103

502-846-1199

1-800-654-8534

Usually, we will ask you to return the defec-

tive part to the factory.

Halco Enterprises

208 Carter Drive, Unit 21

West Chester, PA 19382

610-430-7717

Four Flags Power Products

1115 Stateline Road

Niles, MI 49120

616-684-2697

1-800-268-4983

PARTS NOT UNDER

WARRANTY

1-800-368-0803

Parts Only

Contact authorized dealers of this product.

If they can’t supply original replacement

part(s), either contact your nearest Parts

Central (see right) or call DESA

International’s Parts Department at 1-800-

972-7879 for referral information.

LA Porte’s Parts & Service

2444 North 5th Street

Hartsville, SC 29550

803-332-0191

Master Parts Distributors

1184 Wilson Ave. NW

Grand Rapids, MI 49504

616-791-8270

Parts Department

1-800-446-1446

Cans Unlimited, Inc.

P.O. Box 645

Taylor, SC 29687

All States

803-879-3009

1-800-845-5301

WhencallingDESAInternational,haveready

• model number of your heater

Washer Equipment Co.

1715 Main Street

Kansas City, MO 64108

KS, MO, AR

• the replacement part number

816-842-3911

Heater & Fireplace Stove

1922 N. Route 9

Cape May Court, NJ 07728-6129

609-624-0678

103509

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VENT-FREE RADIANT FLAME^®HEATER

ILLUSTRATED

PARTS

BREAKDOWN

RFP28TC

12-1

12-2

103509

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OWNER’S MANUAL

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions

listed under Replacement Parts on page 21 of this manual.

PARTS LIST

RFP28TC

KEY

NO.

PART NUMBER

DESCRIPTION

QTY.

098304-01

Screw, #10 x 3/8"

Front Panel

Screen Assembly

Burner Shield

Log

Screw, #8 x 3/8"

Mounting Bracket

Screw, #10 x 3/8"

Deflector Unit

Ignitor Cable

100566-01CK

100573-01BR

100568-01BR

100903-04

M11084-38

099066-01

M11084-26

100571-01BR

098271-03

098249-01

099440-06

Nut, M5

ODS/Pilot Assembly

Thermocouple

Ignitor Electrode

Burner

3/16" Pilot Tubing

Injector

Injector Holder

Pressure Regulator

Pilot Shield

3/8" Outlet (Burner) Tubing

3/8" Inlet Tubing

Bracket Support

3/8" NPT Plug

Thermostat Gas Valve

Cabinet

12-1 098514-01

12-2 098594-01

099126-02

098517-01

098251-03

098250-01

099415-06

099553-01

103255-01

103256-01

103837-03

098275-01

098522-13

105556-01

097159-04

098304-03

101046-01

Piezo Ignitor

Screw, #8 x 3/8"

Log Strap

PARTS AVAILABLE — NOT SHOWN

100562-01

100563-01

101899-01

100642-01

100769-02

100565-01

101416-29

Lighting Instructions Plate

Warning Plate

Brass Trim Assembly

Hardware Package

Brass Trim Hardware

Warning Plate Fastener Kit

Instructional Video

103509

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VENT-FREE RADIANT FLAME^®HEATER

ACCESSORIES

Purchasetheseheateraccessoriesfromyour

local dealer. If they can not supply these

accessories,eithercontactyournearestParts

Central (see page 21) or call DESA

International’s Sales Department at 1-800-

458-2472 for information. You can also

write to the address listed on the back page

of this manual.

FAN KIT

GA3100A- Manually Controlled

GA3200TA-Thermostatically

Controlled

Provides better heat distribution. Makes

heater more efficient. Complete installation

and operating instructions included.

PRESTIGE MANTEL

Unfinished - GMC23U Series

Finished - GMC22F Series

MANUAL SHUTOFF VALVE -

GA5010

Manual shutoff valve with 1/8" NPT tap.

For use with heater and hearth base. Sturdy

hardwood construction embellished with

fluted sides and bullet medallions. Available

inawalnutfinishoranunfinishedhardwood,

ready to stain or paint. Complete assembly

and installation instructions included.

PRESTIGE MANTEL WITH

BUILT-IN BASE

Unfinished - GMC27U Series

Finished - GMC26F Series

Finished Oak - GMC28F

HEARTH BASE - GHB38

SERIES

For locating heater on the floor. Includes

brass trim. Complete installation instruc-

tions included.

For use with heater. Features built-in base,

sturdy hardwood construction with classic

styling and attractive molding. Available in

light oak finish, walnut finish, or an unfin-

ished hardwood, ready to stain or paint.

Completeassemblyandinstallationinstruc-

tions included.

CORNER MANTEL

with built in base

Unfinished - GMC35U Series

Finished - GMC34F Series

For use with heater and hearth base. Space-

savingcornerdesignfeaturingclean,classic

lines. Available in a walnut finish or an

unfinishedhardwood,readytostainorpaint.

Completeassemblyandinstallationinstruc-

tions included.

103509

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OWNER’S MANUAL

NOTES

_______________________________________________________________________________________________

103509

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WARRANTY INFORMATION

KEEP THIS WARRANTY

Model __________________

Serial No. _______________

Date Purchased __________

LIMITED WARRANTY

COMFORT GLOW VENT-FREE RESIDENTIAL GAS HEATERS

Always specify model and serial numbers when communicating with the factory.

We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty.

We make no other warranty, expressed or implied.

DESA International warrants this product to be free from defects in materials and components for two (2) years from the date of first

purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable

instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.

This warranty is extended only to the original retail purchaser. This warranty covers only the cost of part(s) required to restore this

heater to proper operating condition. Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA

International who will provide original factory replacement parts. Failure to use original factory replacement parts voids this

warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with

the unit.

This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become

damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic

cost, labor, transportationandanyandallsuchothercostsrelatedtorepairingadefectiveheaterwillbetheresponsibilityoftheowner.

TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE

PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS

THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY

ANDFITNESSFORAPARTICULARPURPOSETOTWO(2)YEARSFROMTHEDATEOFFIRSTPURCHASE;ANDDESA

INTERNATIONAL’S LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA

INTERNATIONAL SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT,

INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Somestatesdonotallowalimitationonhowlonganimpliedwarrantylastsoranexclusionorlimitationofincidentalorconsequential

damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

For information about this warranty write:

INTERNATIONAL

2701 Industrial Drive

P.O. Box 90004

Bowling Green, KY 42102-9004

103509-01

REV. B

103509 01

NOT A UPC

12/98

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