DIRECT-VENT FIREPLACE
OWNER’S OPERATION AND INSTALLATION MANUAL
REMOTE REQUIRES
TWO 9-VOLT
BATTERIES -
NOT INCLUDED
CHDV37N, CHDV37P,
CHDV41N, AND CHDV41P
WARNING: Improper installa-
tion,adjustment,alteration,ser-
vice,ormaintenancecancause
injury or property damage. Re-
fer to this manual for correct
installationandoperationalpro-
cedures. For assistance or ad-
ditional information consult a
qualified installer, service
agency, or the gas supplier.
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result caus-
ing property damage, personal injury, or loss of life.
FOR YOUR SAFETY
Do not store or use gasoline or other flammable va-
pors and liquids in the vicinity of this or any other
appliance.
FOR YOUR SAFETY
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch
• Do not use any phone in your building.
— Installation and service
must be performed by a
qualified installer, service
agency, or the gas supplier.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the fire
department.
— This appliance is for use
only with indicated gas type.
It is not convertible for use
with other gases, unless a
certified kit is used.
This appliance may be installed in an aftermarket* manufactured (mobile) home,
where not prohibited by state or local codes.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
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OWNER’S MANUAL
PRODUCT
LOCAL CODES
Install and use fireplace with care. Follow
alllocalcodes. Intheabsencetolocalcodes,
use the current National Fuel Gas Code
ANS Z223.1, also known as NFPA 54*
(USA) or the current CAN/CGA-B149[.1 or
.2] Installation Codes (Canada).
IDENTIFICATION
Top Louver
Panel
Vent Opening
Stand-off
Nailing
Flange
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Magnetic
Brass Trim
Glass Door
Assembly
Batterymarch Park
Quincy, MA 02269
Magnetic
Brass Trim
Rear
Burner
Blower
PRODUCT
FEATURES
Adjustment
(Optional
Installation)
Log Set
Pilot
Assembly
OPERATION
ON/OFF/
R
OFF
ON
This direct-vent fireplace is clean burning
and vents easily through outside walls or
vertically using outside air for combustion.
Heat is generated by both realistic flames
and glowing embers. When used without
the blower accessory, the fireplace requires
no electricity making it ideal for emergency
back-up heat.
Remote Switch
Piezo Ignitor
Valve
Lava Rock
Lower Louver Panel
Glowing Embers
Front Burner
PIEZO IGNITOR
This fireplace has a piezo ignitor. This sys-
tem requires no matches, batteries, or other
sources to light fireplace.
Grate
Assembly
Figure 1 - Comfort Glow Direct-Vent Fireplace HDV Series
GLOSSARY OF
TERMS
Chase - A box-like enclosure to protect
venting from the elements when the venting
run is on the outside of a structure.
Mastic -Apliablesealentforusearoundthe
vent terminal.
SnorkelTermination -Aboxthatraisesthe
horizontal termination above ground level
clearances.
Vent Terminal - Mounted on an outside
wallorrooftoseparatetheinletandoutletof
the vent system and protect it from weather.
Vinyl Siding Standoff - A metal box that
separates the vent cap from vinyl siding.
WallThimble/Firestop -Ametalplateused
tosecuretheventpipewhenitpassesthrough
a wall or ceiling.
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CHDV37N/P AND CHDV41N/P
DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)
CLEARANCES
Minimum clearances to combustibles for
the fireplace are as follows:
Back, and sides
Perpendicular walls
Floor
Ceiling to louver opening 42" (1067mm)
Front
PRE-INSTALLATION
Must maintain a minimum
1" clearance to combustibles
PREPARATION
0"/mm
6" (152mm)
0"/mm
LOCATION AND SPACE
REQUIREMENTS
Determine the safest and most efficient loca-
tion for your Comfort Glow direct-vent fire-
place. Make sure that rafters and wall studs
are not in the way of the venting system.
Choose a location where the heat output is
not affected by drafts, air conditioning ducts,
windows or doors. Figure 2 shows some
common locations. Read all venting infor-
mation in this manual. Be aware of all re-
strictions and precautions before deciding
the exact location for your fireplace.
36" (914mm)
0"/mm
Top of Standoffs
See General Venting on page 5 for specific
venting clearances.
3
34
/
4"
FRAMING AND FINISHING
Figures 4 and 5 show typical framing of this
fireplace. Figure 6 on page 5 shows framing
for corner installation. All minimum clear-
ances must be met. Do not install fireplace
directly on carpeting, vinyl tile, or any com-
bustible material other than wood. The fire-
place must set on a metal or wood panel
extending the full width and depth of the
fireplace.
When deciding the location of your fire-
place, follow these rules:
1. Do not connect this fireplace to a chim-
ney flue serving a separate solid-fuel
burning fireplace or appliance.
20"
5/8" for drywall facing
2. Due to high temperatures, do not lo-
cate this fireplace in high traffic areas
or near furniture or draperies.
Figure5-FramingClearancesforTypical
Fireplace Installation
See Accessories on page 33 for mantel kits
available for this fireplace. If you are using
a separate combustible mantel piece, refer
to Figure 7 on page 5 for proper installation
height. You can install non-combustible
mantels at any height above the fireplace.
3. Proper clearances must be maintained.
4. If your fireplace is to be installed di-
rectly on carpeting, vinyl tile, or any
combustible material other than wood,
it must be installed on a metal or wood
panel extending the full width and
depth of the fireplace. See Figure 3.
Flush with a wall
Through exterior wall
enclosed in a chase
Corner
installation
34 3/4
"
Figure 2 - Common Fireplace Locations
RW
37 1/2
41 1/2
"
"
D
20" Vertical Termination
19" Horizontal Termination
FW
Fireplace size
D
x FW x RW
37"
41"
18 1/2" 37"
18 1/2" 41"
14"
18"
Note: Where two numbers are given the top number is exclusive to the
37" Fireplace and the bottom number is exclusive to the 41" Fireplace
Figure 4 - Framing Clearances for Installation Against an Exterior Wall
Figure 3 - Fireplace Bottom Dimensions
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OWNER’S MANUAL
PRE-INSTALLATION
GENERAL VENTING
PREPARATION
These models are approved for use with
Simpson Dura-Vent 6 5/8" direct-vent pipe
components and terminations as well as
both flex and rigid Comfort Glow vent
components.
Continued
13"
1
9 /4
"
41"
Yourfireplaceisapprovedtobeventedeither
through the side wall, or vertically using the
following guidelines:
29"
• Only use Comfort Glow or Simpson Dura-
Vent GS venting components or kits spe-
cifically approved for this fireplace.
• Minimum clearance between vent pipes
and combustible materials is 1" (25 mm),
except where stated otherwise.
1
10 /4
"
3
37"
41"
8 /4
"
• Combustible material may be flush with
1
Nailing Tabs
37 /2
"
the top front of fireplace with a maxi-
mum thichness of 3/4".
1
41 /2
"
• Do not recess venting terminals into a
wall or siding.
58"
Note: Where two numbers are given the top number
• Install horizontal venting with a 1/4" rise
for every 12" of run toward the termination.
is exclusive to the 37" Fireplace and the bottom
number is exclusive to the 41" Fireplace
• You may paint the vent terminal with
450ºF (232ºC) heat-resistant paint to co-
ordinate with the exterior finish.
Figure 6 - Framing Clearances for Corner Installation
1
• There must not be any obstruction such
as bushes, garden sheds, fences, decks,
or utility buildings within 24" from the
front of the termination cap.
2
3
A
Wall
• Do not locate termination cap where ex-
cessive snow or ice build up may occur.
Be sure to clear vent termination area af-
ter snow falls to prevent accidental block-
age of venting system. When using snow
blowers, do not direct snow towards vent
termination area.
4
5
6
7
B
C
D
E
F
G
Location of Vent Termination
When locating vent termination, it is impor-
tant to observe the minimum clearances
shown in Figure 8, page 6. You will avoid
extra framing by positioning your fireplace
against an already existing framing mem-
ber. The sides of the fireplace may be posi-
tioned directly against combustible walls.
Top of Louver Opening
Ref. Mantel Depth Ref. Mantel from Top
of Louver Opening
1
2
3
4
5
6
7
14" (356mm)
12" (305mm)
10" (254mm)
8" (203mm)
6" (152mm)
4" (101mm)
2" (51mm)
A
B
C
D
E
F
16" (406mm)
14" (356mm)
12" (305mm)
10" (254mm)
8" (203mm)
6" (152mm)
4" (101mm)
*Check with local codes or with the current
CAN/CGAB149[.1or.2]InstallationCodes
for Canada or the USA Installations follow
the current National Fuel Gas Code, ANS
Z223.1, also known as NFPA 54.
G
Figure 7 - Clearances for Combustible Mantels
Continued
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CHDV37N/P AND CHDV41N/P
DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)
Continued
GENERAL VENTING
N
N
D
H
E
V
B
L
C
B
I
B
Fixed
Closed
Fixed
Closed
V
V
Openable
Openable
G
G
B
F
V
V
G
J
V
A
X
B
M
V
A
V
X
K
TERMINATION CAP
G
GAS METER
RESTRICTED AREA
(TERMINATION PROHIBITED)
AIR SUPPLY INLET
V
X
A = clearance above grade, veranda, porch, deck, or balcony
[*12 inches (305mm) minimum]
I
= clearance to service regulator vent outlet [*72 inches (1829mm)
minimum]
B = clearance to window or door that may be opened
[12 inches (305mm) minimum]
J = clearance to non-mechanical air supply inlet to building or the
combustion air inlet to any other fireplace [*12 inches (305mm)
minimum]
K = clearance to a mechanical air supply inlet [*72 inches (1829mm)
minimum]
L = † clearance above paved side-walk or a paved driveway located on
public property [*84 inches (2133mm) minimum]
M = clearance under veranda, porch, deck [*12 inches (305mm) minimum ‡]
N = clearance above a roof shall extend a minimum of 24 inches (610mm)
above the highest point when it passes through the roof surface and
any other obstruction within a horizontal distance of 18 inches (457mm)
C = clearance to permanently closed window [minimum 12 inches
(305mm) recommended to prevent condensation on window]
D = vertical clearance to ventilated soffit located above the terminal
within a horizontal distance of 24 inches (610mm) from the
center-line of the terminal [18 inches (457mm) minimum]
E = clearance to unventilated soffit [12 inches (305mm) minimum]
F = clearance to outside corner (see below)
G = clearance to inside corner (see below)
H = *not to be installed above a meter/regulator assembly within
36 inches (914mm) horizontally from the center-line of the regulator
† vent shall not terminate directly above a side-walk or paved driveway which is located between two
single family dwellings and serves both dwellings*
‡ only permitted if veranda, porch, deck or balconey is fully open on a minimum of 2 sides beneath the floor*
*
as specified in CAN/SGA B149 (.1 or .2) Installation Codes (1991) for Canada or for U.S.A. installation follow
the current National Fuel Gas Code, ANS Z223.1
Note: Local codes or regulations may require different clearances
Termination Clearances for Buildings with Combustible and Noncombustible Exteriors
Inside Corner
Outside Corner
Recessed Location
D
C
C
A
A = 6" (152mm)
E
V
V
V
B = 6" (152mm)
B
Balcony with No Side Wall
Balcony with Perpendicular Side Wall
C = Maximum depth of 48" (1219mm) for
recessed location
D = Minimum width for back wall of
recessed location -
Combustible - 38" (965mm)
Noncombustible - 24" (610mm)
E = Clearance from corner in
recessed location-
H
V
J
G
V
Combustible &
Noncombustible
H = 24" (610mm)
J = 20" (508mm)
Combustible - 6" (152mm)
Noncombustible - 2" (51mm)
G = Combustible 24" (610mm)
Noncombustible 18" (457mm)
Figure 8 - Minimum Clearances for Vent Terminations
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OWNER’S MANUAL
• Installation of any component part not You may use one or two 90° elbows in this
manufactured or approved by DESA ventconfiguration.SeeVerticalTermination
VENTING
INSTALLATION
International
Configurations on pages 13 and 14.
• Installation other than as instructed by
these instructions
Note:You may use two 45° elbows in place
of a 90° elbow. You must follow rise to run
ratios when using 45° elbows.
WARNING: Read all instruc-
tions completely and thoroughly
before attempting installation.
Failure to do so could result in
serious injury, property damage
or loss of life. Operation of im-
properlyinstalledandmaintained
venting system could result in
serious injury, property damage
or loss of life.
WARNING: This gas fireplace
and vent assembly must be
vented directly to the outside.
TheventingsystemmustNEVER
be attached to a chimney serving
a separate solid fuel burning ap-
pliance.Eachgasappliancemust
use a separate vent system. Do
not use common vent systems.
For two-story applications, firestops are re-
quired at each floor level. If an offset is
needed in the attic, additional pipe and el-
bows will be required.
Youmayuseachasewithaventtermination
with exposed pipe on the exterior of the
house.SeeInstallingVentSysteminaChase,
below.
WARNING: Seal all vent con-
nections. Seal only the outer pipe
connectionswithhightemperature
silicone(600°F/316°C).Beforejoin-
ingelbowsandpipes,applyabead
of high temperature silicone seal-
ant(GERTV106/LoctiteRTV81585)
to the male end of the elbow or
pipe. High temperature silicone
must also be used to re-seal any
connections after maintenance to
venting system.
Your Comfort Glow direct-vent fireplace
has been tested for a minimum 3' rise with a
maximum 10" wall thickness. The maxi-
mum horizontal run is 20' with 8' vertical
rise (see Installation for Horizontal Termi-
nation, page 8). The maximum vertical run
is30'(seeInstallationforVerticalTermina-
tion, page 12).
WARNING: Horizontal sec-
tions of this vent system require
a minimum clearance of 2" from
the top of the pipe and 1" mini-
mum to the sides and bottom.
Vertical sections of this system
require a minimum of 1" clear-
ancetocombustiblematerialson
all sides of the pipe.
It is very important that the venting system
maintain its balance between the combus-
tion air intake and the flue gas exhaust.
Certain limitations apply to vent configura-
tions and must be strictly followed.
INSTALLATION PLANNING
NOTICE: Failure to follow these
instructionswillvoidthewarranty.
There are two basic types of direct-vent
installation:
Installing Vent System in a Chase
INSTALLATION
PRECAUTIONS
• Horizontal Termination
• Vertical Termination
A chase is a vertical box-like structure built
to enclose venting that runs along the out-
sideofabuilding.Achaseisnotrequiredfor
such venting.
Consultlocalbuildingcodesbeforebeginning
the installation. The installer must make sure
to select the proper vent system for installa-
tion. Before installing vent kit, the installer
must read this fireplace manual and vent kit
instructions.
It is important to select the proper length of
vent pipe for the type of termination you
choose. It is also important to note the wall
thickness.
NOTICE: Treatment of firestops
and construction of the chase
may vary from building type to
buildingtype.Theseinstructions
are not substitutes for the re-
quirements of local building
codes. You must follow all local
building codes .
For Horizontal Termination: Select the
amount of vertical rise desired. The horizon-
tal run of venting must have 1/4" rise for
every 12" of run towards the termination.
Only a qualified service person should in-
stall venting system. The installer must fol-
low these safety rules:
• Wear gloves and safety glasses for
protection
WARNING:Neverrunthevent
downward as this may cause ex-
cessive temperatures which
could cause a fire.
Note:Wheninstallinginachase,youshould
insulate the chase as you would the outside
walls of your home. This is especially im-
portant in cold climates. Minimum clear-
ance between vent pipes and combustible
materials such as insulation is 1".
• Use extreme caution when using ladders
or when on roof tops
• Be aware of electrical wiring locations
in walls and ceilings
You may use one or two 90° elbows in this
ventconfiguration. SeeHorizontalTermina-
tion Configurations on pages 10 and 11.
The following actions will void the war-
ranty on your venting system:
For Vertical Termination: Measure the dis-
tance from the fireplace flue outlet to the
ceiling. Add the ceiling thickness, the verti-
cal rise in an attic or second story, and allow
for sufficient vent height above the roofline.
After framing the chase (see Framing and
Finishing on page 4) install the vent system
by following the installation instructions.
• Installation of any damaged venting
component
• Unauthorized modification of the vent-
ing system
Continued
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CHDV37N/P AND CHDV41N/P
DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)
Snorkel
VENTING
INSTALLATION
Continued
INSTALLATION FOR
HORIZONTAL TERMINATION
1. Determine the route your horizontal
venting will take. Note: The location
of the horizontal vent termination on the
exterior wall must meet all local and
national building codes and must not be
easily blocked or obstructed.
12" Minimum
WARNING:Donotrecessvent
terminal into a wall or siding.
Snorkel terminations are available for
terminations requiring a vertical rise on
the exterior of the building (see Figures
9 and 10). Snorkel kit CSVK is also
available (see page 15). Follow the
same installation procedures as used for
standard horizontal terminations. If in-
stalling the snorkel termination below
grade (basement applications), you must
provide proper drainage to prevent wa-
ter from entering the snorkel termina-
tion (see Figure 10). Do not back fill
around the snorkel termination.
Figure 9 - Snorkel Termination
Snorkel
2. Rigid vent pipes and fittings have spe-
cial twist-lock connections. Assemble
the desired combination of pipe and el-
bows to the appliance adaptor with pipe
seams oriented towards the wall or floor.
Twist-lock Procedure: The female
ends of the pipes and fittings have four
locking lugs (indentations). These lugs
will slide straight into matching slots on
the male ends of adjacent pipes and fit-
tings. (All connections must be sealed
with high temperature silicone sealant
as specified in the second warning state-
ment on page 7.) Push the pipe sections
together and twist one section clockwise
approximately one-quarter turn until the
sections are fully locked. See Figure 11,
page 9. Note: Horizontal runs of vent
must be supported every three feet. Use
wall straps for this purpose.
12" Minimum
Adequate drainage
Flexible vent pipe must be installed with
spacer springs every 12". See Figure 11,
page 9.All connections must be clamped
tightly and sealed with high temperature
silicone sealant as specified in the sec-
ond warning statement on page 7.
Figure 10 - Snorkel Termination with Drainage Pipe
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OWNER’S MANUAL
4. Apply a bead of non-hardening mastic 6. Carefully move the fireplace with vent
VENTING
around the outside edge of the vent cap.
assembly attached toward the wall and
insert the vent pipe into the horizontal
termination. The pipe overlap should
be a minimum of 1 1/4". Apply silicone
to the outer pipe connection. Fasten all
vent connections with screws provided.
Refer to Fireplace Installation on page
16 for instructions on securing unit to
framing or floor.
INSTALLATION
Position the vent cap in the center of
1
the 7 /2" or 10" hole on the exterior
Continued
wall with the arrow on the vent cap
pointing up. Insure proper clearance of
1" to combustibles is maintained. At-
tach the vent cap with four wood screws
supplied (see Figure 13). Note: Re-
place the wood screws with appropri-
ate fasteners for stucco, brick, concrete,
or other types of siding.
3. Attach vent pipe assembly to the fire-
place. Set fireplace in front of it’s per-
manent location to insure minimum
clearances. Mark the wall for a 10"
square hole (for noncombustible ma-
terial such as masonry block or con-
crete, a 7 1/2" diameter hole is accept-
able). See Figure 12. The center of the
hole should line up with the center-
line of the horizontal rigid vent pipe.
Cut a 10"x10" (254mm x 254mm)
square hole through combustible ex-
7. Slide the wall thimble against the inte-
rior wall surface and attach with screws
provided (see Figure 15).
WARNING:Donotrecessvent
termination in to any wall. This
will cause a fire hazard.
For vinyl siding use vinyl siding stand-
offs between vent cap and exterior wall.
The vinyl siding standoff prevents ex-
cessive heat from melting the vinyl sid-
ing material. Bolt the vent cap to the
standoff. Apply non-hardening mastic
around outside edge of the standoff in-
stead of the vent cap assembly. Use
wood screws provided to attach the
standoff. See Figure 14.
1
Cut Vinyl Siding
Away to Fit
Standoff
terior wall (7 /2" [190mm] diameter
hole if non-combustible). Frame as
necessary (see Figure 12).
4" Clamp
Wood Screw
Standoff
Female
Locking
Lugs
7" Clamp
Spacer
Spring
5. Slide the wall thimble over the vent
pipe before connecting the horizontal
run to the vent cap (see Figure 15).
Nut
4" Flex
Male
Pipe
Bolt
Slots
7" Flex
Pipe
Apply Mastic
to All Four Sides
Vent Cap
Figure14-InstallingVinylSidingStandoff
Apply Mastic
to All Four
Sides
Interior Wall
Surface
Rigid Vent Pipe Flexible Vent Pipe
Figure 11 - Vent Pipe Connections
Wall
Thimble
Vent Opening
Combustible Wall
10"
(254mm)
Wood
Screw
10"
(254mm)
Vent Cap
Figure 13 - Installing Horizontal Vent Cap
(Framing
Detail)
Screw
Vent Opening
Noncombustible Wall
Vent Cap
Horizontal
(Horizontal
Vent Pipe
Termination)
7 1/2
(190mm)
"
Figure 15 - Connecting Vent Cap with
Horizontal Vent Pipe
Figure 12 - Vent Opening Requirements
Continued
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CHDV37N/P AND CHDV41N/P
DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)
VENTING
INSTALLATION
Continued
Horizontal Venting
Horizontal Termination
Vertical (V)
44" min.
(30° and 90° only, no vertical pipe)
55" min. 41" max.
(30° elbow, 1' vertical pipe, 90° elbow)
Horizontal (H)
29" max.
Configurations
Figures 16 through 20 show different con-
figurations for venting with horizontal ter-
mination. Each figure includes a chart with
vertical minimum/maximum and horizon-
tal maximum dimensions which must be
met. Seal all connections with high tem-
peraturesiliconesealant(outerpipeonly)as
specified in the second warning statement
on page 7. All horizontal terminations re-
quire 1/4" rise per 12" of horizontal run.
67" min.
79" min.
96" min.
60" max.
84" max.
20' max.
Note: This configuration for use with
corner installation.
CBVK Vent Kit Shown
Figure 17 - Horizontal Termination Configuration for Rigid Venting Using One
90° Elbow
Horizontal Venting
See information in
Figure 17 for
Vertical(V) and
Horizontal(H)
maximums and
minimums. The
same amounts apply
for flexible venting.
CBGFVK Vent Kit
Shown (recommended
for use with cabinet
mantel)
Horizontal Venting
Vertical (V)
37" min.
Horizontal (H)
10" max.
Note: Figure 16
applies to rigid
venting only.
Figure 16 - Horizontal Termination
Configuration for Rigid Venting
Figure 18 - Horizontal Termination Using Flexible Venting
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OWNER’S MANUAL
VENTING
INSTALLATION
Continued
Venting with Two 90° Elbows
Vertical (V)
Horizontal (H1)
Horizontal (H1) +
Horizontal (H2)
5' min.
6' min.
7' min.
8' min.
2' max.
4' max.
6' max.
8' min.
6' max.
12' max.
18' max.
20' max.
20' max.
8' max.
20' max.
Figure 19 - Horizontal Termination Configuration for Rigid Venting Using Two 90° Elbows
Venting with Two 90° Elbows
Vertical (V)
Horizontal (H1) +
Horizontal (H2)
5' min.
6' min.
7' min.
8' min.
6' max.
12' max.
18' max.
20' max.
20' max.
20' max.
Figure 20 - Horizontal Termination Configuration for Rigid Venting Using Two 90° Elbows with Termination at 90° with Fireplace
Continued
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CHDV37N/P AND CHDV41N/P
DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)
4. Connect a section of pipe and extend
up through the hole.
Flat Ceiling Installation
VENTING
1. Cut a 10" square hole in the ceiling us-
ing the locating hole as a center point.
The opening should be framed to
10"x10" (254mm x 254mm) inside di-
mensions, as shown in Figure 12 on
page 9 using framing lumber the same
size as the ceiling joists. If the area
above the ceiling is an insulated ceil-
ing or a room, nail firestop from the
top side. This prevents loose insulation
from falling into the required clearance
space. Otherwise, install firestop below
the framed hole. The firestop should be
installed with no less than three nails
per side (see Figure 22).
INSTALLATION
Note: If an offset is needed to avoid
obstructions, you must support the vent
pipe every 3 feet. Use wall straps for
this purpose (see Figure 21). Whenever
possible, use 45° elbows instead of 90°
elbows. The 45° elbow offers less re-
striction to the flow of the flue gases
and intake air.
Continued
INSTALLATION FOR
VERTICAL TERMINATION
1. Determine the route your vertical vent-
ing will take. If ceiling joists, roof
rafters, or other framing will obstruct
the venting system, consider an offset
(see Figure 21) to avoid cutting
loadbearing members. Note: Pay spe-
cial attention to these installation in-
structions for required clearances (air
space) to combustibles when passing
through ceilings, walls, roofs, enclo-
sures, attic rafters, etc. Do not pack air
spaces with insulation.Also note maxi-
mum vertical rise of the venting sys-
tem and any maximum horizontal off-
set limitations. Offsets must fall within
the parameters shown in Figure 8 on
page 6.
5. Place the flashing over the pipe
section(s) extending through the roof.
Secure the base of the flashing to the
roof and framing with roofing nails. Be
sure roofing material overlaps the top
edge of the flashing as shown in Figure
21. There must be a 1" clearance from
the vent pipe to combustible materials.
2. Assemble the desired lengths of pipe
and elbows necessary to reach from the
fireplace flue up through the firestop.
All connections must be sealed with
high temperature silicone sealant as
specified in the second warning state-
ment on page 7. Be sure all pipe and
elbow connections are fully twist-
locked (see Figure 11, page 9).
6. Continue to add pipe sections until the
height of the vent cap meets the mini-
mum building code requirements de-
scribed in Figure 8 on page 6. Note:You
must increase vent height for steep roof
pitches. Nearby trees, adjoining rooflines,
steep pitched roofs, and other similar fac-
tors may cause poor draft or down-draft-
ing in high winds. Increasing the vent
height may solve this problem.
2. Set the fireplace in desired location.
Drop a plumb line down from the ceil-
ing to the position of the fireplace exit
flue. Mark the center point where the
vent will penetrate the ceiling. Drill a
small locating hole at this point.
3. Cut a hole in the roof using the locating
hole as a center point. (Cover any ex-
posed open vent pipes before cutting
hole in roof.) The 10"x10" hole must
be measured on the horizontal; actual
length may be larger depending on the
pitch of the roof. There must be a 1"
clearance from the vent pipe to combus-
tible materials. Frame the opening as
shown in Figure 12, page 9.
7. Twist-lock the vent cap onto the last
section of vent pipe and seal outer pipe
connection with high temperature sili-
cone sealant as specified in the second
warning statement on page 7.
Note: If the vent pipe passes through any
occupied areas above the first floor, including
storage spaces and closets, you must enclose
pipe. Youmayframeandsheetrocktheenclo-
surewithstandardconstructionmaterial.Make
sure and meet the minimum allowable clear-
ances to combustibles. Do not fill any of the
required air spaces with insulation.
Drop a plumb line from the inside of
the roof to the locating hole in the ceil-
ing. Mark the center point where the
vent will penetrate the roof. Drill a
small locating hole at this point.
If area above is a room, install firestop
above framed hole.
Roof
Flashing
Wall Strap
Cathedral Ceiling Installation
1. Remove shingles or other roof cover-
ing as necessary to cut the rectangular
hole for the support box. Mark the out-
line of the cathedral ceiling support box
on the roof sheathing using the locat-
ing hole as a center point.
45° Elbow
If area above is not a room, install
firestop below framed hole.
2. Cut the hole 1/8" larger than the sup-
port box outline (see Figure 23, page 13).
Ceiling Firestop
Figure 21 - Offset with Wall Strap and
45° Elbows
Figure 22 - Installing Firestop
104605
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OWNER’S MANUAL
Vertical Termination Configurations
VENTING
Figures 25 through 28 show four different configurations for vertical termination. All
connectionsmustbesealedwithhightemperaturesiliconesealantasspecifiedinthesecond
warning statement on page 7.
INSTALLATION
Continued
3. Lower the support box through the hole
in the roof until the bottom of the box
extends at least 2" below the ceiling
(see Figure 23). Align the support box
vertically and horizontally using a
level. Temporarily tack the support box
in place through the inside walls and
into the roof sheathing.
Venting with Two 90° Elbows
Vertical (V)
Horizontal (H1) +
Horizontal (H2)
5' min.
6' min.
7' min.
8' min.
2' max.
4' max.
6' max.
8' max.
4. Using tin snips, cut the support box from
the top corners down to the roofline and
fold the resulting flaps over the roof
sheathing (see Figure 24). Apply a bead
of non-hardening mastic around the top
edges of the support box to make a seal
between the box and the roof. Nail in
place with roofing nails. Remove any
combustible material that might be in-
side of the support box.
20' max.
8' max.
5. Complete the cathedral ceiling instal-
lation by following the same proce-
dures outlined in steps 2 through 7 for
Flat Ceiling Installation, page 12.
Level
Cathedral ceiling
support box
Figure 25 - Vertical Rigid Venting Configuration Using Two 90° Elbows with Two
Horizontal Runs
2" minimum below
finished ceiling
Venting with One 90° Elbow
Vertical (V)
Horizontal (H)
Cut hole 1/8" larger than support
box when projected onto roofline
5' min.
6' min.
7' min.
8' min.
2' max.
4' max.
6' max.
8' max.
Figure 23 - Cathedral Ceiling Support
Box Installation
20' max.
8' max.
Non-hardening Mastic under all
edges of support box before nailing
Figure 24 - Installed Cathedral Ceiling
Support Box
Figure 26 - Vertical Rigid Venting Configuration Using One 90° Elbow
Continued
104605
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CHDV37N/P AND CHDV41N/P
DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)
VENTING
INSTALLATION
Continued
CRVF Kit Shown
Vertical Venting
V = 40' max.
Venting with Two 90° Elbows
Figure 28 - Vertical Rigid Venting
Configuration With No Horizontal Run
Vertical (V1)
Horizontal (H)
5' min.
6' min.
7' min.
8' min.
6' max.
12' max.
18' max.
20' max.
Note: Vertical (V1) +
Vertical (V2) = 20' max.
Figure 27 - Vertical Rigid Venting Configuration Using Two 90° Elbows
104605
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OWNER’S MANUAL
Comfort Glow Rigid Venting (Cont.)
Comfort Glow Flexible Venting
Number Description
VENTING
Number Description
INSTALLATION
CBFGFVK BasicFlexGroundFloorVentKit
Includes: Flex Adapter, 7" x 2'
Flexible Pipe, 4" x 2' Flexible
Pipe, Wall Thimble, Horizontal
Termination,(2)SpacerSprings,
(2) 4" Hose Clamps, (2) 7" Hose
Clamps, and 10 Screws
CFGFVK Flex Ground Floor Vent Kit
Includes: Flex Adapter, 7" x 4'
Flexible Pipe, 4" x 4' Flexible
Pipe, Wall Thimble, Horizontal
Termination,(4)SpacerSprings,
(2) 4" Hose Clamps, (2) 7" Hose
Clamps, RTV Silicone, and
10 Screws
CBVKA Basement Rigid Vent Kit
Includes: 7" x 30° Elbow, 7" x 4'
GalvanizedPipe,7"x90°Elbow,7"
AdjustableGalvanizedPipe(7-12"),
RTV Silicone and 20 Screws
Continued
HIGH ALTITUDE
INSTALLATION
Your Comfort Glow direct-vent fireplace CSVK
has been AGA tested and approved for
elevations from 0-2000 feet and CGA certi-
fied for elevations from 0-4500 feet.
Snorkel Rigid Vent Kit
Includes: 7" x 30° Elbow, 7" x 4'
GalvanizedPipe,7"x90°Elbow,7"
AdjustableGalvanizedPipe(7-12"),
Wall Thimble, 36" Snorkel Termi-
nation,RTVSiliconeand28Screws
When installing this fireplace at an elevation
above 2000 feet (in the USA), you may need
to decrease the input rating by changing the
existing burner orifice to a smaller size. Re-
duce input 4% for each 1000 feet above sea
level.Checkwithyour localgascompanyfor
proper orifice size identification.
CRVF
Roof Rigid Vent Kit
Includes: Flue Restrictor, Storm
Collar, 7" x 30° Elbow, 7" x 4'
GalvanizedPipe, 7"x2'Galvanized
Pipe,7"AdjustableGalvanizedPipe
(7-12"), Firestop Support, Roof
Flashing, RTV Silicone, Vertical
Termination, and 26 screws.
CD1040 7" x 25' Coaxial Flex Pipe with
Spacer Springs
When installing this fireplace at an eleva-
tion above 4500 feet (in Canada), check
with local authorities.
CD3080 Rectangular Horizontal Flex
Termination Cap
CD1000 7" x 12" Galvanized Coaxial
Pipe (Qty 1)
Simpson Dura-Vent GS 4" x 6 5/8
Number Description
"
Consult your local gas company to help de-
termine the proper orifice for your location.
CD1010 7" x 24" Galvanized Coaxial
Pipe (Qty 1)
For assistance with any high altitude instal-
lation contact DESA International’s Tech-
nical Services Department at 1-800-DESA-
LOG (1-800-337-2564).
Available from DESA International:
CD1020 7" x 48" Galvanized Coaxial
Pipe(Qty 1)
SD2040 Simpson Dura-Vent GS
30° Elbow (6 pcs.)
CD1030 7"Adjustable(7-12")Galvanized
Coaxial Pipe (Qty 1)
SD2050 Simpson Dura-Vent GS
60° Elbow (6 pcs.)
PARTS LISTS FOR VENTING
KITS AND COMPONENTS
Comfort Glow Rigid Venting
CD1050 7" x 6" Galvanized Coaxial Pipe
(Qty 1)
Available from Simpson
Dura-Vent Only:
902 7" x 48" Pipe
CD2000 7" x 90° Elbow (Qty 1)
CD2010 7" x 45° Elbow (Qty 1)
CD2020 7" x 30° Elbow (Qty 1)
CD2030 7" x 60° Elbow (Qty 1)
CD3000 Wall Strap/Offset Support (Qty 1)
CD3010 Storm Collar (Qty 1)
Number Description
903 7" x 36" Pipe
CBGFVK Basic Ground Floor Rigid
Vent Kit
904 7" x 24" Pipe
906 7" x 12" Pipe
Includes: 7" x 60° Elbow,
Extended Adjustable Horizon-
tal Termination, Wall Thimble
and 14 Screws
907 7" x 9" Pipe
908 7" x 6" Pipe
911 7" Adjustable (11"-14 5/8") Pipe
CD3020 Wall Thimble (Qty 1)
CD3050 Vertical Restrictor (Qty 1)
CD3060 Ceiling Firestop/Support (Qty1)
940 Wall Thimble
CGFVK Ground Floor Rigid Vent Kit
Includes: 7" x 60° Elbow, 7"
Adjustable Galvanized Coaxial
Pipe (7-12"), Wall Thimble,
Horizontal Termination, RTV
Silicone and 16 Screws
941 Cathedral Ceiling Support Box
943 Roof Flashing 0/12-6/12
943S Roof Flashing 7/12-12/12
945 7" x 45° Elbow
CD3070 Rectangular Horizontal Rigid
Vent Termination Cap
CD3090 Cathedral Ceiling Support Box
CD4000 Roof Flashing 6/12-9/12
CD4010 Roof Flashing 9/12-12/12
CD4020 Flex Connector (Qty 1)
950 Vinyl Siding Standoff
953 Storm Collar
CBVK
Basement Rigid Vent Kit
Includes: 7" x 30° Elbow, 7" x 4' CD4030 Flex Wall Thimble (Qty 1)
963 Ceiling Firestop
Galvanized Pipe, 7" x 90° El-
bow, 7" Adjustable Galvanized
Pipe (7-12"), Wall Thimble,
Horizontal Termination, RTV
Silicone and 20 Screws
CD4040 4" Hose Clamp (Qty 1)
CD4050 7" Hose Clamp (Qty 1)
981 36" Snorkel Termination
984 Horizontal Termination Vent Cap
988 Wall Strap
CD5000 Wood/Vinyl Siding Standoff
(Qty 1)
990 7" x 90° Elbow
991 Vertical High Wind Termination
104605
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CHDV37N/P AND CHDV41N/P
DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)
Installing GA3750/CDA3620T
Blowers
CHECK GAS TYPE
FIREPLACE
Use proper gas type for the fireplace unit
you are installing. If you have conflicting
gas types, do not install fireplace. See re-
tailer where you purchased the fireplace for
proper fireplace according to your gas type.
INSTALLATION
IMPORTANT:Forclarity, gasvalveassem-
bly and grate/burner assembly are not shown
in Figures 30 through 33, page 17. They will,
however, be in your fireplace when you are
installing the blower. Also for clarity the
firebox is shown with dotted lines.
NOTICE: This heater is intended
foruseassupplementalheat.Use
this heater along with your pri-
mary heating system. Do not in-
stall this heater as your primary
heat source. If you have a central
heating system, you may run
system’scirculatingblowerwhile
using heater. This will help circu-
late the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
INSTALLING OPTIONAL
BLOWER ACCESSORY
1. Open lower louver panel or remove for
easier access.
NOTICE: If installing blower in an
existing fireplace with gas con-
nections,shutoffgassupplyand
disconnect heater from gas sup-
ply. Contact a qualified service
person to do this.
2. Place the blower against the lower rear
wall of firebox outer wrapper with the
exhaust port directed upward.Align the
holes in the top mounting tabs of
blower with holes in wall of wrapper
(see Figure 30, page 17). Using the two
screws provided, mount blower and
tighten screws securely.
Attaching Thermal Switch to
CDA3620T Thermostatically-
Controlled Blower
WARNING: A qualified ser-
vicepersonmustinstallfireplace.
Follow all local codes.
Note: For CDA3620T, make sure the
thermal switch is comfortably between
the back of the firebox and the blower
as shown in Figure 31, page 17.
When installing the CDA3620T thermo-
statically-controlled blower accessory, you
must first secure the thermal switch to the
blower.
CAUTION: This fireplace cre-
ateswarmaircurrents.Thesecur-
rents move heat to wall surfaces
next to fireplace. Installing fire-
place next to vinyl or cloth wall
coverings or operating fireplace
where impurities (such as to-
bacco smoke, aromatic candles,
cleaning fluids, oil or kerosene
lamps, etc.) in the air exist, may
discolor walls.
3. Be sure to securely attach all wire ter-
minals to terminals on blower motor
(and thermal switch where applicable)
and that the screw retaining the green
ground wire is tight.
1. Remove the two hex head screws on the
blower assembly as shown in Figure 29.
2. Place the green wire between the bot-
tom hole on the thermal switch bracket
and the bottom hole on the blower as-
sembly. Insert one of the hex screws
into all three pieces and tighten.
4. Remove screws securing the plate con-
taining the ON/OFF switch to the bot-
tom of the firebox and set aside.
5. Place speed control against back of this
plate and push the plastic control shaft
through opening (see Figure 32, page 17).
3. Insert the top screw through the ther-
mal switch bracket and into the blower
assembly. Tighten screw.
6. Whilesupportingspeedcontrol,securecon-
trolshaftwithlocknutbypushingandturn-
inglocknutwithpliersclockwiseuntiltight
against the plate. Place control knob pro-
vided onto shaft (see Figure 32, page 17).
Note: Your fireplace is designed to be used
inzeroclearanceinstallations.Wallorfram-
ing material can be placed directly against
any exterior surface on the rear, sides, or top
of your fireplace, except where standoff
spacers are integrally attached. If standoff
spacers are attached to your fireplace, these
spacers can be placed directly against wall
or framing material. See framing details on
page 4.
4. Connect the blue wire on the blower
assembly to the right side of the ther-
mal switch.
5. Connect the black wire to the left side
of the thermal switch.
7. Replace plate containing switches and
tighten screws securely.
White Wire
Thermal Switch
with Bracket
Blower Assembly
Place the fireplace into position and shim
with noncombustible material if needed.
Nailthesideflangestotheframingtosecure
the unit in place. There are two floor brack-
ets included with each unit. Use these as an
alternativemethodofsecuringthefireplace.
Black Wire
Green Wire
Blue Wire
IMPORTANT: Make sure fireplace is level
before securing. If fireplace is not level it
will not work properly.
Hex Head
Screws
Figure29-AttachingThermalSwitchtoCDA3620TThermostatically-Controlled
Blower Accessory
104605
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OWNER’S MANUAL
9. Check to make sure that the power cord
FIREPLACE
WARNING: Failure to position
the parts in accordance with sup-
plied diagrams or failure to use
only parts specifically approved
withthisheatermayresultindam-
age or personal injury.
is completely clear of the blower wheel
and that there are no other foreign ob-
jects in blower wheel. Turn blower on
and check for operation. Turn blower
off by rotating knob fully counterclock-
wise before continuing.
INSTALLATION
Continued
8. Plug in blower power cord.
a. If your fireplace system is installed
as a freestanding unit with an ac-
cessory mantel, determine whether
the power cord will exit the left side
or the right side of the firebox. In-
stall one plastic bushing provided
into the 1 1/2" hole in the outer cas-
ing through which the power cord
will exit. Install the second plastic
bushing provided into the floor sup-
port bracket if exiting through the
right side (see Figure 33). Route
power cord through (both) plastic
bushing(s) and plug the power cord
into a properly grounded 3-prong
wall receptacle near the firebox.
b. If your fireplace system installation
is recessed and/or pre-wired, a
qualified installer must make all elec-
trical connections for the outlet kit
included with the fireplace.
11. Connect or reconnect gas supply to fire-
place per Connecting Fireplace to Gas
Supply on page 19 of this manual.
WARNING: Never touch the
blower wheel while in operation.
10. Peel off the backing paper and stick the
supplied wiring diagram decal on the
firebox bottom approximately 3" to the
right of the blower speed control
bracket (Figure 33).
WARNING: A qualified ser-
vice person must connect fire-
place to gas supply. Follow all
local codes.
Thermal Switch
Figure 31 - Locating Thermal Switch Against Back of Firebox
Lower Rear
Wall of
Speed
Firebox
Control
Wrapper
Control
Knob
Control Shaft
Locknut
Figure 32 - Attaching Speed Control to Firebox
Lower Louver
Blower
Panel
Screws
Exhaust Port
Top
Mounting
Tab
Plastic
Bushing
Blower
Speed
Control
Bracket
Wiring
Diagram
Figure 33 - Installing Plastic Bushing and Wiring Diagram Sticker
Figure 30 - Mounting Blower to Firebox
Continued
104605
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CHDV37N/P AND CHDV41N/P
DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)
IMPORTANT: Install main gas valve
FIREPLACE
CAUTION: Use only new,
black iron or steel pipe. Inter-
nally-tinned copper tubing may
be used in certain areas. Check
yourlocalcodes. Usepipeof1/2"
diameter or greater to allow
proper gas volume to fireplace. If
pipe is too small, undue loss of
pressure will occur.
(manual shutoff valve) in an accessible lo-
cation. The main gas valve is for turning on
or shutting off the gas to the appliance.
INSTALLATION
Continued
Check your building codes for any special
requirements for locating manual shutoff
valve to fireplaces.
INSTALLING GAS PIPING TO
FIREPLACE LOCATION
Apply pipe joint sealant lightly to male
threads. This will prevent excess sealant
from going into pipe. Excess sealant in pipe
could result in clogged fireplace valves.
WARNING: A qualified ser-
vice person must connect fire-
place to gas supply. Follow all
local codes.
Installation must include a manual shutoff
valve, union, and plugged 1/8" NPT tap.
Locate NPT tap within reach for test gauge
hook up. NPT tap must be upstream from
fireplace (see Figure 35).
CAUTION:Usepipejointseal-
ant that is resistant to liquid pe-
troleum (LP) gas.
CAUTION: For propane/LP
units, never connect heater di-
rectly to the propane/LP supply.
This heater requires an external
regulator(notsupplied).Installthe
external regulator between the
heater and propane/LP supply.
Propane/LP
Supply Tank
We recommend that you install a sediment
trap/drip leg in supply line as shown in
Figure 35. Locate sediment trap/drip leg
where it is within reach for cleaning. Install
in piping system between fuel supply and
heater. Locate sediment trap/drip leg where
trapped matter is not likely to freeze. A
sediment trap traps moisture and contami-
nants. This keeps them from going into
fireplace gas controls. If sediment trap/drip
leg is not installed or is installed wrong,
fireplace may not run properly.
External
Regulator
Installation Items Needed
Before installing fireplace, make sure you
have the items listed below.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• manual shutoff valve *
• test gauge connection *
• sediment trap
Vent
Pointing
Down
Figure 34 - External Regulator with Vent
Pointing Down (Propane/LP Only)
• tee joint
A.G.A. Design-Certified
Manual Shutoff Valve with
1/8" NPT Tap*
• pipe wrench
• approved flexible gas line with gas con-
nector (if allowed by local codes) (not
provided)
* AnA.G.A.design-certifiedmanualshutoff
valve with 1/8" NPT tap is an acceptable
alternative to test gauge connection. Pur-
chase the A.G.A. design-certified manual
shutoff valve from your retailer.
Approved Flexible
Gas Line
Natural - From Gas
Meter (5" W.C. to 10.5"
W.C. Pressure )
For propane/LP connection only, the in-
staller must supply an external regulator.
Theexternalregulatorwillreduceincoming
gas pressure. You must reduce incoming
gas pressure to between 11 and 14 inches of
water. If you do not reduce incoming gas
pressure, heater regulator damage could
occur. Install external regulator with the
vent pointing down as shown in Figure 34.
Pointing the vent down protects it from
freezing rain or sleet.
Propane/LP - From
External Regulator (11"
W.C. to 14" W.C.
Pressure)
3" Minimum
Cap Pipe Nipple Tee Joint
Sediment Trap/Drip Leg
Figure 35 - Gas Connection
* The A.G.A. design-certified manual shutoff valve may be supplied with the appliance
or you can purchase it from your retailer.
104605
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OWNER’S MANUAL
3. Pressurize supply piping system by ei-
ther opening propane/LP supply tank
valve for propane/LP gas fireplace or
opening main gas valve located on or near
CHECKING GAS
CONNECTIONS
FIREPLACE
INSTALLATION
Continued
WARNING: Test all gas pip-
gas meter for natural gas fireplace, or
using compressed air.
ing and connections for leaks
after installing or servicing. Cor-
rect all leaks at once.
CONNECTING FIREPLACE
TO GAS SUPPLY
4. Check all joints of gas supply piping
system. Apply commercial leak test
solution to all gas joints. Bubbles form-
ing show a leak. Correct all leaks at
once.
5. Reconnect fireplace and manual shutoff
valve to gas supply. Check reconnected
fittings for leaks.
Installation Items Needed
WARNING:Neveruseanopen
flame to check for a leak. Apply
commercial leak test solution to
all gas joints. Bubbles forming
show a leak. Correct all leaks at
once.
• 5/16" hex socket wrench or nut-driver
• sealant (resistant to propane/LP gas, not
provided)
1. Open lower louver door panel by gen-
tly pulling forward.
2. Route flexible gas line (provided by
installer) from manual shutoff valve to
fireplace. Route flexible gas supply line
through one of the access holes on side
of fireplace.
Pressure Testing Gas Supply
Piping System
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
3. Attach a 45° flare union gas connector
to flexible gas line from gas supply (see
Figure 36). Connect flare union to flex-
ible gas line attached to gas regulator
of fireplace (see Figure 36).
1. Disconnect fireplace and its individual
manual shutoff valve from gas supply
piping system. Pressures in excess of 1/2
psig (3.5 kPa) will damage fireplace gas
regulator.
4. Check all gas connections for leaks. See
2. Cap off open end of gas pipe where
manual shutoff valve was connected.
Checking Gas Connections.
To Fireplace
Gas Valve
Flare Union
Manual Shutoff Valve
Flexible Gas Line from
Fireplace Gas Valve
Provided with Fireplace
To Gas
Supply
(Natural)
Flexible Gas Line from
Manual Shutoff Valve
Provided by Installer
To External
Regulator
(Propane/LP)
Figure 36 - Attaching Flexible Gas Lines Together
Continued
104605
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CHDV37N/P AND CHDV41N/P
DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)
Open
FIREPLACE
Manual
Shutoff
Valve
INSTALLATION
Continued
Test Pressures Equal To or Less Than 1/2
PSIG (3.5 kPa)
Closed
1. Close manual shutoff valve (see Fig-
Figure 37 - Manual Shutoff Valve
ure 37).
2. Pressurize supply piping system by ei-
ther opening propane/LP supply tank
valve for propane/LP gas fireplace or
opening main gas valve located on or near
gas meter for natural gas fireplace, or
using compressed air.
Propane/LP Supply
Tank
3. Check all joints from propane/LP sup-
ply tank or gas meter to manual shutoff
valve (see Figure 38 for propane/LP or
Figure 39 for natural). Apply commer-
cial leak test solution to all gas joints.
Bubbles forming show a leak. Correct
all leaks at once.
Manual
Shutoff Valve
Pressure Testing Fireplace Gas
Connections
1. Open manual shutoff valve (see Fig-
ure 37).
Gas Valve
Figure 38 - Checking Gas Joints for Propane/LP Gas Fireplace
2. Open propane/LP supply tank valve for
propane/LP fireplace or main gas valve
located on or near gas meter for natu-
ral gas fireplace.
3. Make sure control knob of fireplace is
in the OFF position.
Manual
Shutoff Valve
Gas Meter
4. Check all joints from manual shutoff
valve to thermostat gas valve (see Fig-
ure 38 for propane/LP or Figure 39 for
natural). Apply commercial leak test
solution to all gas joints. Bubbles form-
ing show a leak. Correct all leaks at once.
5. Light fireplace (see Operating Fire-
place, pages 25 through 27). Check all
other internal joints for leaks.
Gas Valve
6. Turn off fireplace (see To Turn Off Gas
to Appliance, page 25).
Figure 39 - Checking Gas Joints for Natural Gas Fireplace
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OWNER’S MANUAL
7. Connect one bare wire end to each ter-
WIRELESS HAND-HELD
REMOTE CONTROL
ACCESSORY - GHRCT
(Included)
FIREPLACE
minal (“W” and “R”) of the thermostat
base (see Figure 42).
INSTALLATION
Continued
INSTALLING OPTIONAL
WALL MOUNTED
8. Install the base to the wall with screws
provided with thermostat.
9. Move the temperature adjustment back Installing Battery into Receiver
and forth to insure the bi-metal is free
from restrictions.
1. Open bottom louver and locate the
THERMOSTAT - GWMT1
switch bracket on the left.
10. Replace the cover onto the base. (Upon
WARNING: Installation must
be done by a qualified installer
familiar with low voltage wiring
procedures.
2. Unscrew the switch bracket. Lean
installation, the thermostat must be al-
bracket forward so you are able to ac-
lowed to stabilize at room temperature
cess the back of the remote receiver.
for a minimum of 30 minutes for proper
3. Locate the battery clip mounted on the
operation.)
back of the receiver. Slide a 9-volt bat-
11. Set the temperature adjustment to the
tery (not included) through the clip.
WARNING: Do not connect
this thermostat to any electrical
source! Electrical shock and/or
fire hazard will occur.
desired setting.
4. Attach the terminal wires to the battery.
This thermostat has been electronically
5. Replace the switch bracket.
calibrated at the factory. No adjustment
or leveling is necessary.
Receiver
1. Open lower louver panel. The valve is
attached to the underside of the fire-
box assembly.
To Wall
Thermostat
2. Disconnect from the valve the wires
running from the ON/OFF switch.
t
Terminal
Wires
3. Connect one terminal of 25 ft. wire for
the wall thermostat to the TPTH termi-
nal on the valve. Connect remaining
wire terminal to the TH terminal on the
valve. Make sure that the wire termi-
nals are in the positions on the control
valve as pictured in Figure 40. If wires
are not connected as shown, the ther-
mostat will not work.
Battery Clip
9-Volt Battery
Figure 43- Attaching Battery to Receiver
Figure 40 - Control Valve Terminals
Installing 9-Volt Battery in Hand-
Held Remote Control Unit
Feed wires through
rectangular slots
4. Route the 25 ft. wire through openings
provided on the sides of the fireplace
to a convenient location to mount your
thermostat (no outside wall).
1. Remove battery cover on back of re-
mote control unit.
2. Attach terminal wires to a 9-volt bat-
tery (not included). Place battery into
the battery housing.
IMPORTANT: The wire may be short-
ened but must not be lengthened.
3. Replace battery cover onto remote con-
trol unit.
The thermostat should be mounted 54"
above the floor in a location where there
is good air circulation.Avoid heat sources
such as lamps, direct sunlight, fireplace,
or heat and air conditioning ducts.
Battery
Cover
Figure41-BackViewofThermostatBase
Terminal
Wires
Remote
Control Unit
5. Gently remove the cover of the ther-
mostat from the base. Grasp the sides
of the cover firmly and pull to separate
from the base.
9-Volt
Battery
Terminal “W”
W
6. Feed the electrical wires through the
rectangular slots (from the back) on
each side of the base (see Figure 41).
Battery
Housing
R
WARNING: Do not connect
this thermostat to a power
source. Electrical shock and/or
fire hazard will occur.
Terminal “R”
Figure 44 - Installing Battery in Hand-
Held Remote Control Unit
Figure 42 - Thermostat Base Terminals
Continued
104605
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CHDV37N/P AND CHDV41N/P
DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)
FIREPLACE
INSTALLATION
Continued
Screw
REMOVING/REPLACING
GLASS DOOR
You must remove glass door to install op-
tional brick liners, logs, lava rock, and em-
ber material.
Glass Door
Assembly
CAUTION:Donotoperatethis
fireplacewithabrokenglassdoor
panel or without the glass door
panel securely in place. For re-
placement part information see
Replacement Parts, page 32.
1. Remove the upper louver panel by lift-
ing upward and out (see Figure 45).
2. Remove the screws from the three tabs
at the top of the glass door while hold-
ing door securely keeping it from fall-
ing forward.
Lower Bracket for
Glass Door Assembly
3. Grasp door by both sides and ease it
upward off of the lower bracket (see
Figure 46).
Figure 46 - Removing/Replacing Glass Door
4. To replace glass door, follow the above
instructions in reverse.
Attaching Magnetic Decorative
Brass Strips
This fireplace comes with a set of two mag-
netic decorative brass strips. Before attach-
ing strips to fireplace, remove plastic film
from brass pieces. After installing door,
attach these strips to the top and bottom of
glass door frame.
Top Louver
Panel
Figure 45 - Removing Top Louver Panel
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OWNER’S MANUAL
FIREPLACE
INSTALLATION
Continued
INSTALLING OPTIONAL
BRICK LINER CD8037/CD8041
Rear Brick Panel
WARNING: If fireplace has
been running, turn off and un-
plug fireplace. Let cool before
installing brick liner.
This brick liner kit is optional. You may
purchase brick liner from your local retailer
or see Accessories, page 33.
CAUTION: Always handle
brick panels with two hands. Do
not force brick panels into place.
Excessive force will break brick
panels.
Retaining Brackets
Figure 47 - Installing Rear Brick Panel and Retainer Brackets
1. Remove glass door. See Removing/Re-
placing Glass Door, page 22.
2. If installing brick liner in new fireplace,
go to step 3. If installing brick liner in
an existing fireplace, carefully remove
logs, lava rock, and ember material.
3. Install rear brick panel first. Rest bot-
tom edge of panel on back edge of grate
(see Figure 47).
Left Side
Brick Panel
4. Loosely secure retainer brackets to
grate. Brackets are adjustable left to
right to allow proper placement of
panel. These will hold rear panel in
place while installing side panels.
5. Install left side brick panel by sliding
it between the grate and the side of the
firebox (see Figure 48).
6. Slide the left retainer bracket against
the left side brick panel. Tighten the
bracket screw. This secures both the left
side and rear brick panels.
Retainer
Brackets
7. Install the right brick panel using the
same method described in step 3.
Figure48-InstallingLeftSideBrickPanel
8. Slide the right retainer bracket against
the right side brick panel. Tighten the
bracket screw. This secures both the
right side and rear brick panels.
9. Follow instructions on page 24 to install
logs, lava rock, and ember material.
10. Replace glass door (see page 22).
Continued
104605
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CHDV37N/P AND CHDV41N/P
DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)
5. Pull ember material apart into pieces no
FIREPLACE
larger than a dime. Place these pieces
INSTALLATION
loosely onto the exposed section of the
front burner and space between logs 2
and 3 where front burner is exposed (see
Figure 52). This will create the glowing
appearance as the flame touches the em-
ber material. Do not block ports by us-
ing too much ember material in one area.
It is not necessary to use all of the em-
ber material provided.
Continued
3
INSTALLING LOGS, LAVA
ROCK AND GLOWING
EMBERS
WARNING: Failure to position
thepartsinaccordancewiththese
diagrams or failure to use only
parts specifically approved with
this heater may result in property
damage or personal injury.
6. Replace the glass door. See Removing/
Replacing Glass Door, page 22.
WARNING: The glass door
must be securely in place before
running this fireplace. Do not run
this fireplace if glass is missing
or broken.
Each log is marked with a number. These
numberswillhelpyouidentifythelogwhen
installing. It is very important to install
these logs exactly as instructed. Do not
modify logs. Only use logs supplied with
fireplace.
Figure 51 - Installing Log Assembly No. 3
Ember Material
Removeglassdoor. SeeRemoving/Replacing
Glass Door, page 22. Install logs according to
instructions for fireplace model numbers.
1
Fireplace Models CHDV37N/P
and CHDV41N/P
1. Place log #1 (back log) on grate. Make
sure the lower middle section of the log
fits securely into the open area in back
of grate (see Figure 49).
2. Place log #2 (two log assembly) onto pins
on left and right of the front burner (see
Figure 50). The middle pin is not used.
Figure 52 - Placing Ember Material on
Burner
Figure 49 - Installing Log No. 1
3. Place log #3 (crossover assembly) onto
the notched out section of log #2. Log
#3 rests on the back portion of front log
and in the crook of back log (see Fig-
ure 51).
2
4. Place lava rock along sides and front of
firebox bottom.
NOTICE: Do not put lava rock on
burner or under burner. Placing
lava rock on burner could cause
performance problems.
It is not necessary to use all of the lava
rock provided.
Figure 50 - Installing Log Assembly No. 2
104605
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OWNER’S MANUAL
10. Turn gas control knob counterclock-
OPERATING
FIREPLACE
LIGHTING
INSTRUCTIONS
wise
to “ON”.
11. Turn on all electric power to the
fireplace.
12. Turn the ON/OFF/REMOTE switch
to ON position.
13. This valve is equipped with a HI/LO
feature. Set fireplace input as desired.
14. Close lower louver panel.
1. STOP! Read the safety information
in column one.
2. Open lower louver panel.
3. Turn ON/OFF/REMOTE switch to
“OFF”.
4. Turn off all electric power to the
fireplace.
FOR YOUR SAFETY
READ BEFORE
LIGHTING
WARNING: If you do not fol-
low these instructions exactly, a
fireorexplosionmayresultcaus-
ing property damage, personal
injury or loss of life.
TO TURN OFF GAS
TO APPLIANCE
1. Open lower louver panel.
2a. Set selector switch in the OFF position.
2b. Turn ON/OFF/REMOTE switch to
“OFF”.
3. Turn off all electrical power to the
appliance if service is to be performed.
5. Push in gas control knob slightly and
turn clockwise
to “OFF”.
6. Wait five (5) minutes to clear out any
gas. Then smell for gas, including
near the floor. If you smell gas,
STOP! Follow “B” in the safety in-
formation in column one. If you don't
smell gas, go to the next step.
7. The pilot is located by the main
burner and should not require ac-
cessing for lighting.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all
around the appliance area for gas. Be
sure to smell next to the floor because
some gas is heavier than air and will
settle on the floor.
4. Push in gas control knob slightly and
turn clockwise
to “OFF”.
5. Set selector switch in the OFF position
to prevent draining the battery.
6. Close lower louver panel.
8. Turn gas control knob counterclock-
wise
to “PILOT”.
WHATTO DO IFYOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor's phone. Follow
the gas supplier's instructions.
9. Push in gas control knob all the way
and hold. Immediately light the pi-
lot by repeatedly depressing the piezo
spark ignitor until a flame appears.
Continue to hold for about one (1)
minute after the pilot is lit. Release
gas control knob and it will pop back.
Pilot should remain lit. If it goes out,
repeat steps 5 through 8.
Shutting Off Burners Only (pilot
stays lit)
You may shut off the burners and keep
the pilot lit by doing one of the following:
1. Turn gas control knob clockwise
to the PILOT position.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn
by hand, don't try to repair it, call a
qualified service technician. Force or
attempted repair may result in a fire
or explosion.
2. Set selector switch in the OFF position.
• If gas control knob does not pop
up when released, stop and
immediately call your service
technician or gas supplier.
• If the pilot will not stay lit after sev-
eral tries, turn the gas control knob
to “OFF” and call your service
technician or gas supplier.
MANUAL LIGHTING
PROCEDURE
1. Remove glass door (see Removing/
Replacing Glass Door, page 22).
D. Do not use this appliance if any part
has been under water. Immediately call
a qualified service technician to inspect
the appliance and to replace any part
of the control system and any gas con-
trol which has been under water.
2. Follow steps 1 through 8 under Light-
ing Instructions.
Variable Control Knob
Gas Control Knob
3. Depress gas control knob and light
pilot with match.
Piezo
Ignitor
O
4. Keep gas control knob pressed in for
30 seconds after lighting pilot. After
30 seconds, release gas control knob.
Follow steps 10 through 14 under
Lighting Instructions.
O
O
Figure 53 - Control Valve
5. Replace glass door (see Removing/
Replacing Glass Door, page 22).
Continued
104605
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CHDV37N/P AND CHDV41N/P
DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)
• In auto mode, the room tempera- 4. To turn the burners off when oper-
OPERATING
ture is controlled by the thermo-
stat in the hand-held remote con-
trol unit. To increase the room tem-
perature, press the top arrow of the
TEMP button. To lower the room
temperature, press the bottom ar-
row of theTEMP button.At higher
settings the heater will run more.
IMPORTANT: The hand-held re-
mote control unit must be near the
heater but not extremely close to it.
The thermostat on the hand-held
remote control unit will heat up too
quickly and turn the heater off.
ating in the manual mode, press the
OFF button. If operating in the auto
mode, press the MAN button, then
press the OFF button. The pilot will
remain lit.
FIREPLACE
Continued
HAND-HELD REMOTE
OPERATION
IMPORTANT: To turn the pilot off,
manually turn the gas control knob
on the heater to the OFF position or
set selector switch to OFF position.
NOTICE: You must light the pilot
before using the hand-held re-
mote control unit. See Lighting
Instructions. page 25.
OPERATING
OPTIONAL BLOWER
ACCESSORY
The thermostat control setting on the
remote control unit can be set to any
comfort level between HI and LO. The
burners will turn on and off automati-
cally to maintain the comfort level you
select. The ideal comfort setting will vary
byhouseholddependingupontheamount
of space to be heated, the output of the
central heating system, etc.
1. After lighting, let pilot flame burn for
about one minute. Turn gas control
knob on the control valve to ON posi-
tion. Turn variable control knob any-
where between HI and LO. Slide the
selector switch to the REMOTE posi-
tion. Note: The burner(s) may light
if hand-held remote ON button was
on when selector switch was last
turned off.
Locate the blower controls by opening
the lower louver panel on the fireplace.
Blower controls are located on the left
side of the switch bracket to the left just
inside the louver panel.
3. Use the STATUS button on the hand-
held remote control unit to see the
operation mode being used and the
temperature setting selected. A red
light will come on beside the opera-
tion mode being used.
Both the GA3750 manual blower and the
CDA3620T thermostatically-controlled
blower have an ON setting and an OFF
setting. The blower will only run when the
switch is in the ON position. In the OFF
position, the blower will not operate.
Blower Control Knob
Variable
(Optional Accessory)
Control Knob
OFF
ON
Note for CDA3620T Only: If you are
using CDA3620T blower, your fireplace
and blower will not turn on and off at the
same time. The fireplace may run for
several minutes before the blower turns
on.Aftertheheatermodulatestothepilot
position, the blower will continue to run.
The blower will shut off after the firebox
temperature decreases.
O
F
Gas Control
Knob in ON
Selector Switch in
Position
Remote Position
You can now turn the burners on and
off with the hand-held remote control
unit.
IMPORTANT: Do not leave the selec-
tor switch in the REMOTE position
when the pilot is not lit. This will drain
the battery.
IMPORTANT: Be sure to press the
ON/OFF buttons on the hand-held
remote control unit for up to 3 sec-
onds to assure proper operation.
Figure 54 - Setting the Selector Switch,
Gas Control Knob, and Variable Control
Knob for Remote Operation
The blower helps distribute heated air
fromthefireplace. Periodicallycheckthe
louvers of the firebox and remove any
dust, dirt, or other obstructions that will
hinder the flow of air.
Shows Temperature
Setting
HI
Increases Room
Temperature
2. Select the MAN (manual) or AUTO
button on the hand-held remote con-
trol unit (see Figure 55).
Allows Burner(s) to
TEMP
be Turned On and
Off with the Hand-
Held Remote Unit.
Decreases Room
Temperature
LO
• In manual mode, turn burners on
or off by pressing the ON/OFF but-
tons on the hand-held remote con-
trol unit.
MAN
ON
Turns Burners
On and Off
AUTO
OFF
The Heater will
Automatically Cycle
between Pilot and the
Heat Setting that has
been Selected.
STATUS
Shows Current
Operation Mode
Figure 55 - Hand-Held Thermostat Remote Control Unit Selections (GHRCT)
104605
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OWNER’S MANUAL
BURNER FLAME PATTERN
OPERATING
INSPECTING
BURNERS
Burner flames will be steady; not lifting or
floating. Flame patterns will be different
from unit to unit and will vary depending on
FIREPLACE
Continued
Check pilot flame pattern and burner flame
patterns often.
installation type and weather conditions.
OPERATING
OPTIONAL GWMT1
WALL MOUNTED
THERMOSTAT
PILOT ASSEMBLY
If the vent configuration is installed incor-
rectly, the flames will lift or "ghost". This
can be dangerous. Inspect the flames after
installationtoensureproperinstallationand
performance.
The pilot assembly is factory preset for the
proper flame height. Alterations may have
occurredduringshippingandhandling.Call
a qualified service person to readjust the
pilot if necessary.
WARNING: Do not connect
thethermostattoapowersource.
Electricalshockand/orafirehaz-
ard will occur.
Figure 57 shows a typical flame pattern for
CHDV37N, CHDV37P, CHDV41N, and
CHDV41P models.
The height of the thermopile must be 3/8" to
1/2" abovethepilotflameasshowninFigure
56. The thermocouple must be at a height of
about 1/8" above the pilot flame. The flame
from the pilot burner must extend beyond
both the thermocouple and thermopile.
If burner flame pattern differs from that
described:
Light the fireplace as instructed in Light-
ing Instructions on page 25. Set wall ther-
mostat to desired temperature.
• turn fireplace off (see To Turn Off Gas to
Appliance, page 25)
If you pilot assembly does not meet these
requirements:
This thermostat has been electronically
calibrated at the factory and requires no
adjustment or leveling.
• see Troubleshooting, pages 29 through 31
• turn fireplace off (see To Turn Off Gas to
Appliance, page 25)
Upon installation, the thermostat must
be allowed to stabilize at room tempera-
ture for a minimum of 30 minutes for
proper operation.
• see Troubleshooting, pages 29 through 31
Thermopile
3/8" to 1/2"
To turn the fireplace off, adjust thermo-
stat to the lowest setting and turn the gas
control knob back to PILOT. The pilot
will remain lit.
Pilot Burner
1/8"
Figure 57 - Typical Flame Pattern for
CHDV37N/P and CHDV41N/P
IMPORTANT: To turn the pilot off, turn
the gas control knob on the heater to the
OFF position.
Thermocouple
Piezo
Ignitor
Figure 56 - Pilot Assembly
104605
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CHDV37N/P AND CHDV41N/P
DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)
Glass must be cleaned periodically. During
CLEANING AND
WARNING: Do not operate
fireplace with the glass door re-
moved, cracked, or broken.
start-up it is normal for condensation to
form on the inside of the glass causing lint,
dust, and other airborne particles to cling to
the glass surface. During initial start-up a
slight film may form on the glass due to
paint curing. The glass should be cleaned
several times with a non-amonia, non-
abrasive household cleaner and warm water
afterthefirsttwoweeksofoperation.There-
after, clean the glass two or three times
during each heating season, depending on
the usage and circumstances present. Refer
toRemoving/ReplacingGlassDooronpage
22ofthismanualwhenremovingglassdoor
for cleaning.
MAINTENANCE
WARNING: Turn off fireplace
and let cool before cleaning.
PILOT AND BURNERS
• Remove ember material before cleaning
burners and replace when cleaning is
complete.
• Burner and controls should be cleaned
with compressed air to remove dust, dirt,
or lint.
• Use a vacuum cleaner or small, soft
bristled brush to remove excess dust, dirt,
or lint.
CAUTION:Youmustkeepcon-
trol areas, burners, and circulat-
ing air passageways of fireplace
clean. Inspect these areas of fire-
place before each use. Have fire-
place inspected yearly by a quali-
fiedserviceperson.Fireplacemay
need more frequent cleaning due
to excessive lint from carpeting,
bedding material, pet hair, etc.
LOGS
WARNING: Only parts sup-
pliedbythemanufacturershould
be used when replacing broken
ordamagedglassdoorpanel(see
ReplacementParts,page32).This
glass door panel is a complete
unit. Nosubstitutematerialsmay
be used.
• If you remove logs for cleaning, refer to
Installing Logs, Lava Rock, and Glowing
Embers, page 24, to properly replace logs.
• Use a vacuum cleaner to remove any car-
bon build-up on logs.
• Replace log(s) if broken. See Replace-
ment Parts on page 32.
• Replace ember material periodically as
GLASS DOOR
WARNING:Handleglassdoor
panel with care. Do not strike,
slam, or otherwise abuse glass.
Do not operate fireplace with the
glass door removed, cracked, or
broken.
needed. See Replacement Parts on page 32.
CAUTION: Wear gloves and
safety glasses while handling or
removing broken glass. Do not
remove if glass is hot. Keep chil-
dren and pets away from glass.
VENTING SYSTEM
Conduct annual inspection of the venting
system following these guidelines:
1. Check areas of venting system that are
exposed to the weather for corrosion (rust
spots or streaks and, in extreme cases,
holes). Have these items replaced imme-
diately by a qualified service person.
WARNING: Do not use abra-
sivecleanersasthismaydamage
glass. Use a non-abrasive house-
hold glass cleaner to clean glass.
Do not clean glass when hot.
If glass has been broken, carefully remove
glass door (see Removing/Replacing Glass
Door, page 22). Vacuum all glass pieces
with a shop vac.
2. Remove the vent cap and shine a flash-
light into the vent. Remove any foreign
material.
CAUTION: Do not vacuum if
pieces are hot.
3. Check for evidence of excessive con-
densation. Continuous condensation
can cause corrosion of caps, pipes, and
fittings and can be caused by having
excessive lateral runs, too many el-
bows, or exterior portions of the sys-
tem being exposed to cold weather.
Use only the ceramic glass door replace-
ment intended for this fireplace (see Re-
placement Parts, page 32 for detail on or-
dering). No substitutions may be made. See
Removing/Replacing Glass Door, page 22
for instructions for replacing glass door.
4. Inspect joints to verify that no pipe sec-
tion or fitting has been disturbed and
loosened. Check mechanical supports
such as wall straps for rigidity.
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OWNER’S MANUAL
TROUBLESHOOTING
Note: For additional help, visit DESA
International’s technical service web
site at www.desatech.com.
WARNING: Turn off heater
CAUTION: Never use a wire,
needle, or similar object to clean
pilot. This can damage pilot unit.
andletcoolbeforeservicing.Only
aqualifiedservicepersonshould
service and repair heater.
Note:Alltroubleshootingitemsarelistedin
order of operation.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
When ignitor button is pressed, there is no
spark at pilot
1. Ignitor electrode not connected to igni- 1. Reconnect ignitor cable
tor cable
2. Ignitor cable pinched or wet
2. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry
3. Tighten nut holding piezo ignitor. Nut
is located behind the mounting bracket
4. Replace ignitor cable
3. Piezo ignitor nut is loose
4. Broken ignitor cable
5. Bad piezo ignitor
5. Replace piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong
6. Replace pilot assembly
7. Replace pilot assembly
When ignitor button is pressed, there is
spark at pilot but no ignition
1. Gas supply turned off or manual shutoff 1. Turn on gas supply or open manual
valve closed shutoff valve
2. Gas control knob not in PILOT position 2. Turn gas control knob to PILOT position
3. Gas control knob not pressed in while 3. Press in gas control knob while in PILOT
in PILOT position
position
4. Air in gas lines when installed
4. Continue holding down gas control
knob. Repeat igniting operation until air
is removed
5. Depleted gas supply (propane/LP models 5. Contact local propane/LP gas company
only)
6. Pilot is clogged
6. Clean pilot (see Cleaning and Mainte-
nance, page 28) or replace pilot assembly
7. Replace gas control
7. Gas regulator setting is not correct
1. Gas control knob not fully pressed in
Pilot lights but flame goes out when control
knob is released
1. Press in gas control knob fully
2. Gas control knob not pressed in long 2. After pilot lights, keep gas control knob
enough
pressed in 30 seconds
3. Manual shutoff valve not fully open
3. Fully open manual shut-off valve
4. Pilot flame not touching thermocouple, 4. A) Contact local gas company
which allows thermocouple to cool,
causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
B) Clean pilot (see Cleaning and Mainte-
nance, page 28) or replace pilot assembly
A) Low gas pressure
B) Dirty or partially clogged pilot
5. Thermocouple connection loose at con- 5. Hand tighten until snug, then tighten
trol valve
1/4 turn more
6. Thermocouple damaged
7. Control valve damaged
6. Replace thermocouple
7. Replace control valve
Continued
104605
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CHDV37N/P AND CHDV41N/P
DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Burner does not light after pilot is lit
1. Burner orifice clogged
1. Clean burner (see Cleaning and Mainte-
nance, page 28) or replace burner orifice
2. Contact local propane/LP or natural gas
company
2. Inlet gas pressure is too low
3. Thermopile leads disconnected or im- 3. Reconnect leads (see Wiring Diagram,
properly connected
page 32)
4. Thermopile is defective
4. Replace thermopile
Delayed ignition burner
1. Manifold pressure is too low
1. Contact local propane/LP or natural gas
company
2. Burner porting or orifice clogged
2. Clean burner (see Cleaning and Main-
tenance, page 28) or replace burner orifice
Burner backfiring during combustion
1. Burner orifice is clogged or damaged
1. Clean burner (see Cleaning and Mainte-
nance, page 28) or replace burner orifice
2. Replace damaged burner
2. Damaged burner
3. Gas regulator defective
3. Replace gas control
Slightsmokeorodorduringinitialoperation 1. Residues from manufacturing processes 1. Problem will stop after a few hours of
and logs curing operation
Heater produces a whistling noise when 1. Turning gas control knob to HI position 1. Turn gas control knob to LO position and
burner is lit
when burner is cold
2. Air in gas line
let warm up for a minute
2. Operate burner until air is removed from
line. Have gas line checked by local pro-
pane/LP or natural gas company
3. Dirty or partially clogged burner orifice 3. Clean burner (see Cleaning and Mainte-
nance, page 28) or replace burner orifice
Glass soots
1. Flame impingement on logs
2. Debris around burner air mixer
1. Adjust the log set so that the flame does
not excessively impinge on it
2. Inspect the opening at the base of the
burner to see that it is NOT packed with
any type of material
Fireplace produces a clicking/ticking noise 1. Metal expanding while heating or con- 1. This is common. If noise is excessive,
just after burners are lit or shut off
tracting while cooling
contact qualified service person
Remote does not work
1. Battery is not installed or battery power 1. Replace 9-volt batteries in receiver and
is low remote control
104605
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OWNER’S MANUAL
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies,
paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These
fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Fireplace produces unwanted odors
1. Gas leak. See Warning statement 1. Locate and correct all leaks (see Check-
above
ing Gas Connections, pages 19 and 20)
Fireplace shuts off in use
1. High or gusting winds
1. Fireplace has been tested for up to
40mph winds. However, extreme con-
ditions may occur. See Lighting Instruc-
tions on page 25.
2. Low line pressure
2. Contact local propane/LP or natural gas
company
3. Pilot is partially clogged
3. Clean pilot (see Cleaning and Mainte-
nance, page 28)
4. Inner vent pipe leaking exhaust gasses 4. Locate and correct all leaks (see Check-
into system
5. Horizontal vent improperly pitched
ing Gas Connections, pages 19 and 20)
5. Horizontal vent termination should slope
down only enough to prevent any water
from entering the unit. The maximum
downward slope of the vent termination
is 1/4" for any horizontal run.
6. Glass too loose and air tight gasket leaks 6. Tighten glass
in corners after usage
7. Bad thermopile or thermocouple
7. Replace faulty component
8. Improper vent cap installation
8. Check for proper installation and free-
dom from debris or blockage
Gas odor even when control knob is in OFF 1. Gas leak. See Warning statement 1. Locate and correct all leaks (see Check-
position
above
ing Gas Connections, pages 19 and 20)
2. Control valve defective
2. Replace control valve
Gas odor during combustion
Dark residue on logs or inside of fireplace
1. Gas leak. See Warning statement 1. Locate and correct all leaks (see Check-
above
ing Gas Connections, pages 19 and 20)
1. Improper log placement
2. Air holes at burner inlet blocked
3. Burner flame holes blocked
1. Properly locate logs (see Installing Logs,
Lava Rock, and Glowing Embers,page 24)
2. Clean out air holes at burner inlets. Pe-
riodically repeat as needed
3. Remove blockage or replace burner
104605
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CHDV37N/P AND CHDV41N/P
DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)
REPLACEMENT
PARTS
WIRING DIAGRAM
CAUTION: Label all wires prior to disconnection when servicing
controls. Wiring errors can cause improper and dangerous operation.
Verify proper operation after servicing.
Note: Use only original replacement parts.
Thiswillprotectyourwarrantycoveragefor
parts replaced under warranty.
Variable
PARTS UNDER WARRANTY
Fan Switch
(N.O.)
Fan Switch
Contact authorized retailers of this product.
If they can not supply original replacement
part(s), call DESA International’s Techni-
cal Service Department at 1-800-DESA
LOG (1-800-337-2564).
1
Off
2
Red
On
Black
Red
WhencallingDESAInternational,haveready
• your name
• your address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LPor natural gas)
• purchase date
Blower
Motor
110/115
V.A.C.
Blower
Motor
Black
White
Green
Black
Black
Black
Figure 58 - Blower Wiring Diagram for Thermostat-Controlled Models
Usually, we will ask you to return the defec-
tive part to the factory.
SERVICE HINTS
TECHNICAL
SERVICE
PARTS NOT UNDER
WARRANTY
Contact authorized retailers of this product.
If they can not supply original replacement
part(s), call DESA International’s Parts
Department at 1-800-972-7879 for referral
information.
When Gas Pressure Is Too Low:
• pilot will not stay lit
You may have further questions about in-
stallation, operation, or troubleshooting. If
so, contact DESA International’s Technical
Service Department at 1-800-DESA LOG
(1-800-337-2564).
• burners will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply might be low
(propane/LP units only)
When Gas Quality Is Bad:
• pilot will not stay lit
• burners will produce flames and soot
• fireplace will backfire when lit
You can also visit DESA International’s
technical service web site at
WhencallingDESAInternational,haveready
• model number of your fireplace
• the replacement part number
Ifyoufeelyourgaspressureistooloworgas
quality is bad, contact your local natural or
propane/LP gas supplier.
104605
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OWNER’S MANUAL
SPECIFICATIONS
CHDV37N
17,000/24,000 Btu/h
Natural
CHDV37P
17,000/22,000 Btu/h
Propane/LP
Piezo
CHDV41N
18,000/26,000 Btu/h
Natural
CHDV41P
19,000/24,000 Btu/h
Propane/LP
Piezo
Btu
Gas Type
Ignition
Piezo
Piezo
Manifold Pressure
Minimum Inlet Supply Pressure
Thermal Efficiency
3.5" w.c.
10.0" w.c.
3.5" w.c.
10.0" w.c.
4.5" w.c.
11.0" w.c.
4.5" w.c.
11.0" w.c.
70%
70%
70%
70%
Dimension, Inches/mm (HxWxD)
Fireplace
33" x 37" x 18 1/2"
838 x 940 x 470mm
33" x 37" x 18 1/2"
838 x 940 x 470mm
33" x 41" x 18 1/2"
33" x 41" x 18 1/2"
838 x 1041 x 470mm 838 x 1041 x 470mm
37" x 47" x 21" 37" x 47" x 21"
940 x 1194 x 533mm 940 x 1194 x 533mm
Carton
37" x 43" x 21"
940 x 1092 x 533mm
37" x 43" x 21"
940 x 1092 x 533mm
Weight, lbs/kg
Fireplace
132 lbs/60 kg
135 lbs/61 kg
132 lbs/60 kg
135 lbs/61 kg
142 lbs/64 kg
145 lbs/66 kg
142 lbs/64 kg
145 lbs/66 kg
Shipping
ACCESSORIES
Purchase these fireplace accessories from
your local retailer. If they can not supply
theseaccessories,callDESAInternational’s
Sales Department at 1-800-432-2382. for
information. You can also write to the ad-
dress listed on the back page of this manual.
MANUAL BLOWER KIT
GA3750
BRASS PERIMETER TRIM
KIT CD9037(37")/CD9041(41")
(Not Shown)
Manualvariablecontrolbloweraccessorypro-
vides better heat distribution. Complete in-
stallationandoperationinstructionsincluded
in this manual.
Optional three sided brass trim kit. Provides
afinishedappearancewiththeclassofbrass.
FREE-STANDING CABINET
MANTEL WITH SQUARE LEG
STYLING - UNFINISHED
BRICK LINER CD8037(37")/
CD8041(41")
GMC511U(37")/GMC513U(41")
(Not Shown)
For use with all models. This oak-veneer
mantel is unfinished and ready to stain or
paint. Complete assembly instructions are in-
cluded along with a three-sided perimeter
brass trim kit to cover unfinished fireplace
edges. This free-standing cabinet mantel
allows the unit to be installed against any
wall without recessing fireplace.
This brick liner adds a touch of style to your
direct-vent fireplace. Complete installation
and operation instructions included in this
manual.
THERMOSTATICALLY-
CONTROLLED BLOWER KIT -
CDA3620T
Provides better heat distribution. Blower
turns off and on automatically, as needed.
Completeinstallationandoperationinstruc-
tions included in this manual.
104605
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CHDV37N/P AND CHDV41N/P
DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)
ILLUSTRATED
PARTS
46
BREAKDOWN
41
CHDV37N
55
CHDV41N
7
54
11 (Included in
2
Hardware Pack)
55
58
55
39-3
39-1
39-2
57
54
38
6
55
6
56
6
25
38
26
29
31
19
1
27
28
5
32
33
49
18
20
30
34
42
35
59
4
6
6
24
48
40
16
36
33
45
6
22
13
5
21
44
33
14
15
12
23
17
43
9
8
5
5
52
10
40
47
50
REMOTE
OFF
ON
40
7
53
37
HI
MAN
TEMP
LO
AUT
O
ON
OFF
ST
A
TUS
3
51
104605
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OWNER’S MANUAL
This list contains replaceable parts used in your fireplace. When ordering parts, follow the
instructions listed under Replacement Parts on page 32 of this manual.
PARTS LIST
DIRECT-VENT FIREPLACE
CHDV37N
CHDV41N
KEY
KEY
NO.
PART NUMBER
DESCRIPTION
QTY.
NO.
PART NUMBER
DESCRIPTION
QTY.
35
36
37
38
39
104510-01
101628-04
103823-01
104972-01
104628-01
104631-01
Pilot Tubing Assy
Flexible Connector
Thermostat Remote Set
Burner Bracket
Log Set - 37"
Log Set - 41"
Rear Log - 37"
Rear Log - 41"
Front Log - 37"
Front Log - 41"
Crossover Log - 37"
Crossover Log - 41"
Screw
Screw
Bolt
Locknut
Screw
Grate Assy-37"
Grate Assy-41"
Glass Door Assy-37"
Glass Door Assy-41"
Baffle - 37"
1
1
1
2
1
1
1
1
1
1
1
1
6
3
2
2
4
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
2
4
3
3
3
1
1
104547-02
104547-01
104474-02
104474-01
104548-02
104548-01
104479-04BR
104479-01BR
M11084-26
M11084-46
102455-04
102455-03
104443-01
104486-01
104482-01
104483-01
104491-01
104518-01
104527-01
104528-01
104537-01
104496-01
104497-01
104498-01
104499-01
104500-01
104501-01
104502-01
104503-01
104571-02
104606-01
104572-01
104505-01
104488-03
104489-01
104506-04
104506-08
104506-11
104507-01
104574-01
104508-01
104608-02
104608-01
Top Outer Casing-37"
Top Outer Casing-41"
Outer Casing-37"
Outer Casing-41"
Bottom Outer Casing-37"
Bottom Outer Casing-41"
Firebox Assembly-37"
Firebox Assembly-41"
Screw, Hex
1
1
1
1
1
1
1
1
52
9
2
2
1
1
1
2
1
1
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
3
1
1
2
3
4
39-1 104883-02
104883-01
39-2 104884-02
104884-01
39-3 104885-02
104885-01
40
41
42
43
44
45
5
6
7
Screw, Hex
Louver, Extruded-37"
Louver, Extruded-41"
Firebox Support, Right
Firebox Support, Left
Switch Bracket
Floor Mounting Bracket
Relief Cover
Relief Cover Gasket
Relief Spring
Relief Washer
Valve Bracket
SIT Valve, Natural
SIT Pilot, Natural
Thermocouple
M10908-2
8
9
M12461-73
H5C4-20B
NTC-4C
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
M12461-26
104569-02CJ
104569-01CJ
105775-08
105775-06
104490-02CJ
104490-01CJ
104576-02CK
104576-01CK
104615-02
104615-01
104313-01
104313-02
103769-01
104602-01
104542-04
104542-03
104565-01
104954-01
104963-01
104955-01
105180-01
46
47
48
49
Baffle - 41"
Front Assembly-37"
Front Assembly-41"
Insulation-37"
Insulation-41"
Hinge, Pin
Thermopile
Piezo Ignitor
Ignitor Bracket
Ignitor Screw
50
51
52
53
54
Hinge, Pin
Ignitor Wire
Duplex Outlet
Duplex Outlet Cover
Brass Plated Trim-37"
Brass Plated Trim-41"
Magnet
Screw
Washer
Nut
Burner Baffle
Front Burner, Natural-37"
Front Burner, Natural-41"
Rear Burner, Natural-37"
Rear Burner, Natural-41"
Burner Manifold
Burner Gasket
Orifice
Orifice-37"
Orifice-41"
Brass Elbow
26
55
56
57
58
59
27
28
29
30
31
32
33
34
PARTS INCLUDED - NOT SHOWN
Brass Elbow
Brass Fitting
Aluminum Tubing Assy-37"
Aluminum Tubing Assy-41"
GA6060
104529-01
104512-01
Lava Rock
Ember Material
Ball Valve
1
1
1
104605
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CHDV37N/P AND CHDV41N/P
DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)
ILLUSTRATED
PARTS
46
BREAKDOWN
41
CHDV37P
55
CHDV41P
7
54
11 (Included in
2
Hardware Pack)
55
58
55
39-3
39-1
39-2
57
54
38
6
55
6
56
6
25
38
26
29
31
19
1
27
28
5
32
33
49
18
20
30
34
42
35
59
4
6
6
24
48
40
16
36
33
45
6
22
13
5
21
44
33
14
15
12
23
17
43
9
8
5
5
52
10
40
47
50
R
OFF
ON
40
7
53
37
HI
MAN
TEMP
LO
AUT
O
ON
OFF
ST
A
TUS
3
51
104605
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OWNER’S MANUAL
This list contains replaceable parts used in your fireplace. When ordering parts, follow the
instructions listed under Replacement Parts on page 32 of this manual.
PARTS LIST
DIRECT-VENT FIREPLACE
CHDV37P AND CHDV41P
KEY
KEY
NO.
PART NUMBER
DESCRIPTION
QTY.
NO.
PART NUMBER
DESCRIPTION
QTY.
35
36
37
38
39
104510-01
101628-04
103823-01
104972-01
104628-01
104631-01
Pilot Tubing Assy
Flexible Connector
Thermostat Remote Set
Burner Bracket
Log Set - 37"
Log Set - 41"
Rear Log - 37"
Rear Log - 41"
Front Log - 37"
Front Log - 41"
Crossover Log - 37"
Crossover Log - 41"
Screw
Screw
Bolt
Locknut
Screw
Grate Assy-37"
Grate Assy-41"
Glass Door Assy-37"
Glass Door Assy-41"
Baffle - 37"
1
1
1
1
1
1
1
1
1
1
1
1
6
3
2
2
4
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
2
4
3
3
3
1
1
104547-02
104547-01
104474-02
104474-01
104548-02
104548-01
104479-04BR
104479-01BR
M11084-26
M11084-46
102455-04
102455-03
104443-01
104486-01
104482-01
104483-01
104491-01
104518-01
104527-01
104528-01
104537-01
104496-02
104497-02
104498-01
104499-01
104500-01
104501-01
104502-01
104503-01
104571-02
104606-01
104572-02
104505-02
104488-04
104488-02
104489-01
104506-15
104506-07
104506-09
104506-10
104507-01
104574-01
104508-01
104608-02
104608-01
Top Outer Casing-37"
Top Outer Casing-41"
Outer Casing-37"
Outer Casing-41"
Bottom Outer Casing-37"
Bottom Outer Casing-41"
Firebox Assembly-37"
Firebox Assembly-41"
Screw, Hex
1
1
1
1
1
1
1
1
52
9
2
2
1
1
1
2
1
1
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
3
1
1
2
3
4
39-1 104883-02
104883-01
39-2 104884-02
104884-01
39-3 104885-02
104885-01
40
41
42
43
44
45
5
6
7
Screw, Hex
Louver, Extruded-37"
Louver, Extruded-41"
Firebox Support, Right
Firebox Support, Left
Switch Bracket
Floor Mounting Bracket
Relief Cover
Relief Cover Gasket
Relief Spring
Relief Washer
Valve Bracket
SIT Valve, Propane/LP
SIT Pilot, Propane/LP
Thermocouple
M10908-2
8
9
M12461-73
H5C4-20B
NTC-4C
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
M12461-26
104569-02CJ
104569-01CJ
105775-08
105775-06
104490-02CJ
104490-01CJ
104576-02CK
104576-01CK
104615-02
104615-01
104313-01
104313-02
103769-01
104602-01
104542-04
104542-03
104565-01
104954-01
104963-01
104955-01
105180-01
46
47
48
49
Baffle - 41"
Front Assembly-37"
Front Assembly-41"
Insulation-37"
Insulation-41"
Hinge, Pin
Thermopile
Piezo Ignitor
Ignitor Bracket
Ignitor Screw
50
51
52
53
54
Hinge, Pin
Ignitor Wire
Duplex Outlet
Duplex Outlet Cover
Brass Plated Trim-37"
Brass Plated Trim-41"
Magnet
Screw
Washer
Nut
Burner Baffle
Front Burner, LP-37"
Front Burner, LP-41"
Rear Burner, LP-37"
Rear Burner, LP-41"
Burner Manifold - 37”
Burner Manifold - 41”
Burner Gasket
Orifice-37"
Orifice-41"
Orifice-37"
Orifice-41"
Brass Elbow
Brass Elbow
Brass Fitting
Aluminum Tubing Assy-37"
Aluminum Tubing Assy-41"
26
27
55
56
57
58
59
28
29
30
PARTS AVAILABLE - NOT SHOWN
GA6060
104529-01
104512-01
Lava Rock
Ember Material
Ball Valve
1
1
1
31
32
33
34
104605
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WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written
warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
DIRECT-VENT FIREPLACE
DESA International warrants this product to be free from defects in materials and components for two (2) years from the date of first
purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions.
To make a claim under this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater
toproperoperatingconditionandanallowanceforlaborwhenprovidedbyaDESAAuthorizedServiceCenter. Warrantypart(s)MUST
be obtained through authorized retailers of this product and/or DESA International who will provide original factory replacement parts.
Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a qualified installer inaccordance
with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become
damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost,
labor, transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner.
TOTHEFULLEXTENTALLOWEDBYTHELAWOFTHEJURISDICTIONTHATGOVERNSTHESALEOFTHEPRODUCT;
THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURA-
TION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE TO TWO (2) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE;
AND DESA INTERNATIONAL’S LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND
DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential
damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
INTERNATIONAL
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
104605-01
Rev. F
02/00
104605 01
NOT A UPC
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