UNVENTED (VENT-FREE) GAS FIREPLACE
OWNER’S OPERATION AND INSTALLATION MANUAL
Shown with optional
cabinet mantel
and hearth base
accessory.
VTGF33NRA AND VTGF33PRA
GAS FIREPLACE WITH TOTAL CONTROL SYSTEM (TCS)
WARNING: If the information in this manual is not fol-
lowed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediatelycallyourgassupplierfromaneighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installationandservicemustbeperformedbyaquali-
fied installer, service agency or the gas supplier.
Save this manual for future reference.
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SAFETY INFORMATION
WARNING:Donotuseablow-
erinsert,heatexchangerinsertor
otheraccessorynotapprovedfor
use with this appliance.
WARNING:Thisproductcon-
tainsand/orgenerateschemicals
known to the State of California
to cause cancer or birth defects
or other reproductive harm.
Due to high temperatures, the
appliance should be located out
oftrafficandawayfromfurniture
and draperies.
IMPORTANT: Read this owner’s
manual carefully and completely
beforetryingtoassemble,operate
orservicethislogset.Improperuse
of this log set can cause serious
injury or death from burns, fire,
explosion, electrical shock and
carbon monoxide poisoning.
Do not place clothing or other
flammable material on or near
the appliance. Never place any
objects on the heater.
Fireplace front and screen be-
come very hot when running.
Keep children and adults away
from hot surface to avoid burns
or clothing ignition. Fireplace
will remain hot for a time after
shutdown. Allow surface to cool
before touching.
DANGER:Carbonmonoxide
poisoning may lead to death!
CarbonMonoxidePoisoning: Earlysignsofcarbon
monoxide poisoning resemble the flu, with head-
aches, dizziness or nausea. If you have these signs,
the log set may not be working properly. Get fresh
air at once! Have log set serviced. Some people
are more affected by carbon monoxide than others.
These include pregnant women, people with heart
or lung disease or anemia, those under the influence
of alcohol and those at high altitudes.
Carefully supervise young chil-
dren when they are in the room
with fireplace. When using the
hand-held remote accessory,
keep selector switch in the OFF
position to prevent children from
turning on burners with remote.
Natural and Propane/LP Gas: Natural and pro-
pane/LP gas are odorless. An odor-making agent
is added to the gas. The odor helps you detect a gas
leak. However, the odor added to the gas can fade.
Gas may be present even though no odor exists.
Make certain you read and understand all warnings.
Keep this manual for reference. It is your guide to
safe and proper operation of this log set.
You must operate this fireplace
with the fireplace screen and
hood in place. Make sure fire-
place screen and hood are in
place before running fireplace.
WARNING: Any change to
this log set or its controls can
be dangerous.
Keep the appliance area clear
and free from combustible ma-
terials, gasoline and other flam-
mable vapors and liquids.
WARNING:Donotallowfans
toblowdirectlyintothefireplace.
Avoidanydraftsthatalterburner
flame patterns.
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12. Do not use fireplace if any part has been
exposed to or under water. Immediately call
a qualified service technician to inspect the
fireplace and to replace any part of the control
system and any gas control which has been
under water.
SAFETY INFORMATION
Continued
1. This appliance is only for use with the type of
gas indicated on the rating plate. This appliance
is not convertible for use with other gases.
2. Do not place propane/LP supply tank(s) in-
side any structure. Locate propane/LP supply
tank(s) outdoors (propane/LP units only).
13. Do not operate fireplace if any log is broken.
Do not operate fireplace if a log is chipped
(dime-sized or larger).
3. If you smell gas
14. Turn fireplace off and let cool before servicing.
Only a qualified service person should service
and repair fireplace.
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use
any phone in your building
15. Operating fireplace above elevations of 4,500
feet could cause pilot outage.
• immediately call your gas supplier from a
neighborʼs phone. Follow the gas supplierʼs
instructions
16. To prevent performance problems with pro-
pane/LP units, do not use propane/LP fuel
tanks of less than 100 lb. capacity.
• if you cannot reach your gas supplier, call
the fire department
17. Provide adequate clearances around air
openings.
4. This fireplace shall not be installed in a bed-
room or bathroom.
PRODUCT
5. Do not use this fireplace as a wood-burning
fireplace. Use only the logs provided with the
fireplace.
IDENTIFICATION
Log Set
6. Do not add extra logs or ornaments such as
pine cones, vermiculite, or rock wool. Using
these added items can cause sooting. Do not
add lava rock around base. Rock and debris
could fall into the control area of fireplace.
7. To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance,
page 25.
Piezo
Ignitor
Fan Switch
8. Before using furniture polish, wax, carpet
cleaner, or similar products, turn heater off.
If heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls or furniture.
Base Assembly
Figure 1 - Log Set and Base
Blower
Assembly
Top Outer Casing
9. This fireplace needs fresh air ventilation to run
properly. This fireplace has an Oxygen Deple-
tion Sensing (ODS) safety shutoff system. The
ODS shuts down the fireplace if not enough
fresh air is available. See Air for Combustion
and Ventilation, page 5. If fireplace keeps
shutting off, see Troubleshooting, page 26.
Top Louver
Assembly
10. Do not run fireplace
• where flammable liquids or vapors are used
or stored
• under dusty conditions
11. Do not use this fireplace to cook food or burn
paper or other objects.
Screen
Assembly
Bottom Louver Assembly
Figure 2 - Fireplace
4
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PIEZO IGNITION SYSTEM
LOCAL CODES
This fireplace has a piezo ignitor. This system
requires no matches, batteries, or other sources
to light fireplace.
Install and use fireplace with care. Follow all local
codes. In the absence of local codes, use the lat-
est edition of The National Fuel Gas Code, ANSI
Z223.1/NFPA 54*.
WIRELESS REMOTE CONTROL
*Available from:
This fireplace features an infrared wireless remote
control. This control system can be used to auto-
matically light the pilot and adjust the burner flame
height at the push of a button.
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
WIRED WALL-MOUNTED REMOTE
CONTROL
This fireplace features a two-button wall switch as-
sembly with glowing LEDʼs. The wall switch per-
forms the same functions as the wireless hand-held
remote control with the added feature of LEDʼs for
visual feedback of operation and status.
UNPACKING
CAUTION:Donotremovethe
dataplatesattachedtotheheater
base assembly. The data plates
contain important warranty and
safety information.
BLOWER ASSEMBLY
This fireplace includes a blower assembly. The
blower operates thermostatically. The blower circu-
lates heated air from the fireplace into the room.
1. With utility knife, cut the carton all the way
around above the staples on the bottom tray.
Lift the carton off the heater. Remove packing.
Note: The hood is located in the packing on
the right hand side of the heater front. Lift the
heater off the bottom tray.
AIR FOR COMBUSTION
AND VENTILATION
WARNING: This heater shall
not be installed in a confined
space or unusually tight con-
struction unless provisions are
provided for adequate combus-
tionandventilationair. Readthe
following instructions to insure
proper fresh air for this and
other fuel-burning appliances
in your home.
2. Locate two screws above top corners of the fire-
place screen. Remove and discard these screws.
Lift fireplace screen up and pull out to remove.
3. Remove protective packaging applied to logs,
log base assembly, and fireplace.
4. Remove fireplace hood from carton insert.
5. Check all items for any shipping damage. If
damaged, promptly inform dealer where you
bought fireplace.
PRODUCT FEATURES
OPERATION
Todayʼs homes are built more energy efficient than
ever. New materials, increased insulation, and
new construction methods help reduce heat loss
in homes. Home owners weather strip and caulk
around windows and doors to keep the cold air out
and the warm air in. During heating months, home
owners want their homes as airtight as possible.
This vent-free fireplace is clean burning. It requires
no outside venting. There is no heat loss out a
vent or up a chimney. Heat is generated by both
realistic flames and glowing embers. When used
without the optional blower, the fireplace requires
no electricity making it ideal for emergency
backup heat.
While it is good to make your home energy effi-
cient, your home needs to breathe. Fresh air must
enter your home.All fuel-burning appliances need
fresh air for proper combustion and ventilation.
SAFETY DEVICE
This fireplace has a pilot with an Oxygen Depletion
Sensing (ODS) safety shutoff system. The ODS/
pilot is a required feature for vent-free room heat-
ers. The ODS/pilot system shuts off the fireplace
if there is not enough fresh air.
Exhaust fans, fireplaces, clothes dryers, and fuel
burning appliances draw air from the house to
operate. You must provide adequate fresh air for
these appliances. This will insure proper venting
of vented fuel-burning appliances.
110112-01C
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Confined Space and Unconfined Space
The National Fuel Gas Code, ANSI Z223.1/NFPA
54 defines a confined space as a space whose
volume is less than 50 cubic feet per 1,000 Btu
per hour (4.8 m3 per kw) of the aggregate input
rating of all appliances installed in that space and
an unconfined space as a space whose volume is
not less than 50 cubic feet per 1,000 Btu per hour
(4.8 m3 per kw) of the aggregate input rating of
all appliances installed in that space. Rooms com-
municating directly with the space in which the
appliances are installed*, through openings not
furnished with doors, are considered a part of the
unconfined space.
AIR FOR COMBUSTION
AND VENTILATION
Continued
PROVIDING ADEQUATE
VENTILATION
Thefollowingare excerpts from National Fuel Gas
Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for
Combustion and Ventilation.
All spaces in homes fall into one of the three fol-
lowing ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation grills
between them.
3. Confined Space
The information on pages 5 through 8 will help
you classify your space and provide adequate
ventilation.
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion and
ventilation. However, in buildings of unusually
tight construction, you must provide additional
fresh air.
Determining if You Have a Confined or
Unconfined Space
Use this work sheet to determine if you have a
confined or unconfined space.
Space: Includes the room in which you will install
heater plus any adjoining rooms with doorless pas-
sageways or ventilation grills between the rooms.
Unusually tight construction is defined as
construction where:
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of
one perm (6 x 10-11 kg per pa-sec-m2) or
less with openings gasketed or sealed
and
1. Determine the volume of the space (length x
width x height).
Length x Width x Height = cu. ft. (volume
of space)
Example: Space size 20 ft. (length) x 18 ft.
(width) x 8 ft. (ceiling height) = 2880 cu. ft.
(volume of space)
b. weather stripping has been added on
openable windows and doors and
Ifadditionalventilationtoadjoiningroomissup-
plied with grills or openings, add the volume of
these rooms to the total volume of the space.
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and floors, between wall-ceiling joints,
between wall panels, at penetrations
for plumbing, electrical, and gas lines,
and at other openings.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
_______(volume of space) x 20 = (Maximum
Btu/Hr the space can support)
If your home meets all of the three criteria
above, you must provide additional fresh
air. See Ventilation Air From Outdoors,
page 7.
Example: 2880 cu. ft. (volume of space) x 20 =
57,600 (maximum Btu/Hr the space can support)
If your home does not meet all of the three
criteria above, proceed to Determining
Fresh-Air Flow for Fireplace Location.
6
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AIR FOR COMBUSTION
WARNING: If the area in
which the heater may be oper-
ated is smaller than that defined
as an unconfined space or if the
building is of unusually tight
construction, provide adequate
combustion and ventilation air
byoneofthemethodsdescribed
in the National Fuel Gas Code,
ANSIZ223.1/NFPA54Section5.3
or applicable local codes.
AND VENTILATION
Continued
3. Add the Btu/Hr of all fuel burning appliances
in the space.
Vent-free heater
Gas water heater*
Gas furnace
_______ Btu/Hr
_______ Btu/Hr
_______ Btu/Hr
_______ Btu/Hr
_______ Btu/Hr
Vented gas heater
Gas fireplace logs
Other gas appliances* + _______ Btu/Hr
Total _______ Btu/Hr
=
* Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining un-
confined space. When ventilating to an adjoining
unconfined space, you must provide two perma-
nent openings: one within 12" of the ceiling and
one within 12" of the floor on the wall connecting
the two spaces (see options 1 and 2, Figure 3). You
can also remove door into adjoining room (see
option 3, Figure 3). Follow the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for
Combustion and Ventilation for required size of
ventilation grills or ducts.
Example:
40,000
_______ Btu/Hr
Gas water heater
Vent-free heater
Total
33,000
_______ Btu/Hr
+
=
73,000
_______ Btu/Hr
4. Compare the maximum Btu/Hr the space can
support with the actual amount of Btu/Hr used.
__________ Btu/Hr (maximum the space
can support)
__________ Btu/Hr (actual amount of
Btu/Hr used)
Example:
57,600 Btu/Hr (maximum the
space can support)
12"
73,000 Btu/Hr (actual amount
of Btu/Hr used)
Ventilation
Ventilation Grills
Into Adjoining Room,
Option 2
Grills
Into Adjoining
Room,
The space in the above example is a confined
space because the actual Btu/Hr used is more than
the maximum Btu/Hr the space can support. You
must provide additional fresh air. Your options
are as follows:
Or
Remove
Door into
Adjoining
Room,
Option
3
Option 1
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides an
unconfined space, remove door to adjoining
room or add ventilation grills between rooms.
See Ventilation Air From Inside Building.
12"
Figure 3 - Ventilation Air from Inside
Building
B. Vent room directly to the outdoors. See Ven-
tilation Air From Outdoors.
C. Install a lower Btu/Hr heater, if lower Btu/Hr
size makes room unconfined.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or
If the actual Btu/Hr used is less than the maxi- ducts. You must provide two permanent openings:
mum Btu/Hr the space can support, the space is one within 12" of the ceiling and one within 12"
an unconfined space. You will need no additional of the floor. Connect these items directly to the
fresh air ventilation.
outdoors or spaces open to the outdoors. These
spaces include attics and crawl spaces. Follow the
National Fuel Gas Code, ANSI Z223.1/NFPA 54,
Section 5.3, Air for Combustion and Ventilation for
required size of ventilation grills or ducts.
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7
AIR FOR COMBUSTION
CAUTION:Thisfireplacecre-
ates warm air currents. These
currents move heat to wall sur-
facesnexttofireplace.Installing
fireplace next to vinyl or cloth
wall coverings or operating
fireplacewhereimpurities(such
as, but not limited to, tobacco
smoke,aromaticcandles,clean-
ingfluids,oilorkerosenelamps,
etc.)intheairexist,maydiscolor
walls or cause odors.
AND VENTILATION
Continued
IMPORTANT: Do not provide openings for inlet
or outlet air into attic if attic has a thermostat-
controlled power vent. Heated air entering the attic
will activate the power vent.
Ventilated
Outlet
Attic
Air
Outlet
Air
To Attic
To
Crawl
Space
Note: Your fireplace is designed to be used in zero
clearanceinstallations.Wallorframingmaterialcanbe
placeddirectlyagainstanyexteriorsurfaceontherear,
sides, or top of your fireplace, except where standoff
spacers are integrally attached. If standoff spacers are
attachedtoyourfireplace, thesespacerscanbeplaced
directly against wall or framing materials.
Inlet
Air
Ventilated
Inlet Air
Crawl Space
Figure 4 - Ventilation Air from Outdoors
INSTALLATION
NOTICE:Thisheaterisintended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your pri-
mary heat source. If you have a
centralheatingsystem,youmay
run system’s circulating blower
whileusingheater.Thiswillhelp
circulatetheheatthroughoutthe
house. In the event of a power
outage, you can use this heater
as your primary heat source.
Use the dimensions shown for rough openings to
create the easiest installation (see Built-In Fire-
place Installation, page 17).
IMPORTANT: Vent-free heaters add moisture to
the air. Although this is beneficial, installing fire-
place in rooms without enough ventilation air may
cause mildew to form from too much moisture. See
Air for Combustion and Ventilation, page 5.
IMPORTANT: Make sure the fireplace is level. If
fireplace is not level, log set will not work properly.
CHECK GAS TYPE
Use the correct gas type (natural or propane/LP)
for your unit. If your gas supply is not correct, do
not install fireplace. Call dealer where you bought
fireplace for proper type fireplace.
WARNING: A qualified ser-
vice person must install fire-
place. Follow all local codes.
WARNING: This appliance
is equipped for (natural or pro-
pane/LP) gas. Field conversion
is not permitted.
WARNING: Never install the
fireplace
• in a bedroom or bathroom
• in a recreational vehicle
ELECTRICAL HOOKUP
This fireplace normally operates under 120
VAC/60 Hz line voltage. The electrical cord sup-
plied with your fireplace is five feet in length. You
must locate fireplace within reach of a 120 volt
grounded electrical outlet. If not, you must install
an electrical outlet within reach of the fireplace
power cord. The GA3555 outlet accessory may
be used for built-in applications.
•
wherecurtains,furniture,clothing,
or other flammable objects are
lessthan42inchesfromthefront,
top, or sides of the fireplace
• in high traffic areas
• in windy or drafty areas
8
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110112-01C
INSTALLATION SEQUENCE
INSTALLATION
After unpacking fireplace (see Unpacking, page 5),
we suggest that you install your fireplace system
in the following sequence:
Continued
INSTALLATION CLEARANCES
1. Removal of fireplace floor assembly (required)
2. Electrical connections for power cord (required)
3. Relocating wall switch (optional)
WARNING: Maintain the
minimum clearances. If you can,
provide greater clearances from
floor, ceiling, and adjoining wall.
4. Installing blower accessory (optional)
5. Connecting fireplace to gas supply (required)
6. Checking gas connections (required)
MINIMUM CLEARANCE TO
COMBUSTIBLE MATERIALS
7. Firebox installation, conventional or built-in
(required)
Left and Right Bottom and
Top
Sides
Rear
8. Installing brass perimeter trim (optional)
9. Installing fireplace hood (required)
10. Installing logs (required)
0"
16"
0"
Carefully follow the instructions below. This will
ensure safe installation.
11. Installing fireplace screen (required)
Use the following instructions to complete
each step.
Minimum Clearances For Side Combus-
tible Material, Side Wall, and Ceiling
A. Clearances from the side of the fireplace REMOVING FIREPLACE SCREEN
cabinet to any combustible material and wall
should follow diagram in Figure 5.
AND FLOOR ASSEMBLY
NOTICE: Shutoff gas supply
and disconnect heater from gas
supply if installing blower into
previously installed fireplace.
Contact a qualified service per-
son to do this.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
2
protrudes 3 / " from the wall. This combus-
tible material must be 4" from the side of the
fireplace cabinet (see Figure 5).
1
B. Clearancesfromthetopofthefireplaceopening
to the ceiling should not be less than 42".
1. To remove fireplace screen, remove two
screws that hold fireplace screen in place for
shipping. These screws are located near top of
screen. Discard screws. Lift fireplace screen
Example
up and pull out to remove.
2. If logs are installed, carefully remove the logs
and set aside, noting the properly mounted
location of each.
3. Remove screws that attach fireplace floor as-
sembly to fireplace. Open lower louver door.
Carefully lift up fireplace floor assembly and
remove from fireplace, taking care to pull
flexible gas line through the access holes (see
Figure 6, page 10). Note: Be careful of all
wires on underside of log base.
*Minimum 16 inches from Side Wall
Figure 5 - Minimum Clearance for
Combustible to Wall
CAUTION: Do not pick up
fireplacefloorassemblybyburn-
ers.Thiscoulddamageburners.
Only handle base by grates.
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9
4. Push first plastic bushing completely through
hole. Squeeze bushing as needed to do this.
INSTALLATION
Continued
5. Install the second plastic bushing into the
hole in the floor support bracket by snapping
into place.
6. Route the 3-prong plug through the 1.5" hole
in fireplace outer casing.
Screw
7. Install the first plastic bushing into this hole
by snapping into place.
8. After you have connected to gas supply and
checked your gas connections (see page 14),
plug power cord into any convenient 3-prong
grounded wall receptacle near fireplace.
Fireplace Floor
Assembly
For Recessed Installation
If an outlet is not installed in fireplace, install
model GA3555 - Outlet Kit with Cover. This
kit will supply a convenient 3-prong grounded
electrical outlet for power. Refer to installation
manual provided with this optional accessory for
instructions on wiring. Note:A qualified installer
must make all electrical connections.
Screw
Flexible Gas Line
Figure 6 - Removing Fireplace Floor
Assembly
ELECTRICAL CONNECTIONS FOR
POWER CORD
This fireplace operates on 120 VAC, 60 Hz
power. An electrical power cord is supplied with
this unit.
RELOCATING WALL SWITCH
ASSEMBLY
Note: The decorative wall switch plate supplied
is white. The wall switch plate may be painted to
match your decor.
For Mantel Installation
1. Determine from which side of the fireplace the
power cord will exit. Locate the 1.5" diameter
hole near the center of floor support bracket on
appropriate side of lower cavity (see Figure 7).
The push-button switch and decorative wall
plate assembly supplied with your fireplace is
pre-mounted at the factory in the lower cavity of
the fireplace. You may relocate this wall switch
assembly to a more convenient location such as the
side of your mantel or directly onto the wall near
2. Locate power cord. Remove wire tie or tape
holding plug end of power cord.
3. Power cord has 2 plastic hole bushings the fireplace. To mount the wall switch assembly,
threaded onto it. Route cord's 3-prong plug you must first cut openings in the mantel or wall
through the 1.5" diameter hole in appropriate where the switch will be located.
floor support bracket.
Note: If you choose to relocate the wall switch as-
sembly, do so before final installation into a mantel
Hole in Floor
Support Bracket
Hole in Outer
Casing
or recessing into a wall. If you are installing an
optional blower accessory, install it at the same
time you relocate the wall switch assembly.
CAUTION: The wall switch
assemblymustneverbemount-
ed directly above the fireplace
whereheatmaydamageit.Ifyou
relocate wall switch assembly
from lower fireplace cavity, it
must be mounted either on side
wall of mantel or on wall to side
of fireplace.
Bushings
Power
Cord
Figure 7 - Routing Power Cord
10
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INSTALLATION
CAUTION: Do not apply ex-
cessive pull on cord.
Continued
For Recessed Installation
If fireplace is to be recessed into a wall (see
Built-In Fireplace Installation, page 17), we
recommend mounting wall switch assembly to
left side of fireplace. The wall switch assembly
should be mounted approximately 12" from left
edge of fireplace, and less than 60" from the floor.
IMPORTANT:Do not locate wall switch assembly
directly in front of wall stud - there must be room
behind wall board for wires from switch. If you
choose to locate wall switch assembly to right side
of fireplace, the length of the cord restricts you to
less than 6" from right edge of fireplace and less
than 48" from floor.
Burner
Outlet
Tube
Firebox
Bottom
Wire Tie
Gas Control
Valve
Wall Switch
Assembly
Figure 8 - Relocating Wall Switch
Assembly
For Mantel Installation
Hole in
If fireplace is to be installed into a mantel, (see
Conventional Fireplace Installation, page 16) the
wall switch assembly may be mounted on either
side of the mantel, facing to the side. Do not locate
wall switch assembly anywhere on the front face
of the mantel.
Outer
Casing
Hole in
Floor
Support
Bracket
Wall Switch
Assembly
CAUTION: Be careful of gas
lines and wiring when moving
floor.
Figure 9 - Routing Wall Switch Assembly
Through Fireplace for Relocation
1. Determine the new location for the wall switch
assembly. The wires attached to switch are six
feet long.
Mounting Wall Switch Assembly to Wall
for Recessed Fireplace
7. Create three openings on wall according to
Template 1, page 35. This is best done by
making a pattern to work with on your wall.
Carefully cut page 35/36 from manual and
tape paper template vertically onto wall at
preferred location. Pierce the paper at the cen-
ters of the 2 holes with a nail or sharp pencil,
leaving a mark on the wall. Do the same at
centers of the four circles near the corners of
the rectangle.
2. Remove 2 screws securing plastic wall switch
assembly to bracket in fireplace lower cavity.
Save screws.
3. Remove wire tie holding coiled wire attached
to wall switch assembly (see Figure 8).
4. Remove wall switch assembly from bracket.
5. Carefully pass wall switch assembly and cord
through large elongated hole in rear of either
left or right floor support bracket, depending on
desired location of switch. Pass wall switch as-
sembly and cord through 1.5" diameter hole in
side of fireplace outer casing (see Figure 9).
8. Remove paper template from wall.
9. Drill 3/8" holes at each mark.
10. Using a straight edge and pencil, connect the
outer edges of the 4 holes for the rectangle
(see Figure 10, page 12). This will give you
cutting lines for the rectangle you will cut in
the wall.
6. Pull wall switch assembly and cord from
fireplace making sure wall switch assembly
will reach desired mounting location without
straining cord assembly.
If you are mounting wall switch assembly to a
wall, continue reading. If you are mounting your
wall switch assembly to the side of the mantel,
see page 12.
11. Using a keyhole saw, hack saw blade, drill,
file, or other suitable tool, carefully cut out the
rectangular opening. Note: The corners of the
rectangle may be round. IMPORTANT: Do not
exceed the size of the rectangle on template.
110112-01C
11
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Opening
in Wall or
Mantel Wall
INSTALLATION
Continued
12. From inside the recessed opening for the
fireplace, carefully pass wall switch assembly
through the rectangular opening to the outside
of the wall.
Wall Switch
Assembly
13. Using wall anchors supplied in hardware pack-
age, fold wall anchor as shown in Figure 11.
Screws
14. Insert wall anchor, wings first, into hole. Tap
anchor flush to wall.
15. For thin walls (1/2" or less), insert red key
into wall anchor. Push red key to “pop” open
anchor wings. See Figure 12. IMPORTANT:
Do not hammer key! For thick walls (over 1/2"
thick), do not pop open wings.
Figure 13 - Securing Wall Switch
Assembly
Mounting Wall Switch Assembly to Side
16. Position wall switch assembly vertically over of Mantel
wall openings with decal lettering upright (see 7. Create three openings in the mantel wall ac-
Figure 13).
cording to Template 2, page 35. This is best
done by making a pattern to work with on the
mantel. Carefully cut page 35/36 from manual
and tape paper template vertically onto mantel
wall at preferred location. Pierce the paper at
the centers of the 2 holes with a nail or sharp
pencil, leaving a mark on the wall. Do the
same at centers of the four circles near the
corners of the rectangle.
17. Insert mounting screws, removed in step 2 of
Relocating Wall Switch Assembly on pages
9 and 10, through holes in wall plate and into
wall anchors.
18. Tighten screws until wall plate is firmly at-
tached to wall. Do not overtighten.
Make Marks at
Centers of Holes
Cutting Lines
8. Remove paper template from mantel wall.
9. Drill1/8"pilotholesateachmarkfortopandbot-
tomscrewholes.Drill3/8"holesateachmarkfor
centers of four circles near corners of rectangle.
3/8"
Diameter
2 Holes
3/4"
10. Using a straight edge and pencil, connect the
outer edges of the 4 holes for the rectangle (see
Figure 10). This will give you cutting lines for
the rectangle you will cut in the mantel wall.
4 3
/4"
3 3
/4"
11. Using a keyhole saw, hack saw blade, drill,
file, or other suitable tool, carefully cut out the
rectangular opening. Note: The corners of the
rectangle may be round. IMPORTANT: Do not
exceed the size of the rectangle on template.
3/8"
3/16"
Tape
Template from
This Manual
12. Carefully pass wall switch assembly through
rectangular opening from inside mantel (see
Figure 13).
Figure 10 - Using Template for Wall
Switch Assembly Installation
13. Position wall switch assembly vertically over
opening with decal lettering upright. Make
sure wires freely pass through wall without
binding. Align holes in wall plate with 1/8"
pilot holes in mantel wall.
14. Drive mounting screws, removed in step 2 of
Relocating Wall Switch Assembly on page 10,
through wall plate holes and into pilot holes
in mantel wall.
Figure 11 -
Folding Anchor
Figure 12 - Popping
Open Anchor
Wings for Thin
Walls
15. Tighten screws until wall switch assembly is
firmly attached to mantel. Do not overtighten.
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110112-01C
For propane/LP units, the installer must supply
an external regulator. The external regulator will
reduce incoming gas pressure. You must reduce
incoming gas pressure to between 11 and 14 inches
of water. If you do not reduce incoming gas pres-
sure, heater regulator damage could occur. Install
external regulator with the vent pointing down
as shown in Figure 14. Pointing the vent down
protects it from freezing rain or sleet.
INSTALLATION
Continued
INSTALLING GAS PIPING TO
FIREPLACE LOCATION
WARNING: A qualified
service person must connect
fireplace to gas supply. Follow
all local codes.
CAUTION: Use only new,
black iron or steel pipe. Inter-
nally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to fireplace.
If pipe is too small, undue loss
of volume will occur.
WARNING: For propane/LP
units, never connect fireplace
directly to propane/LP supply.
Thisfireplacerequiresanexternal
regulator(notsupplied).Installthe
external regulator between the
heater and propane/LP supply.
Installationmustincludeanequipmentshutoffvalve,
union, and plugged 1/8" NPT tap. Locate NPT tap
within reach for test gauge hook up. NPT tap must
be upstream from fireplace (see Figure 14).
WARNING: For natural gas
units, never connect fireplace
toprivate(non-utility)gaswells.
This gas is commonly known as
wellhead gas.
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment shutoff
valve is for turning on or shutting off the gas to
the appliance.
Installation Items Needed
Before installing fireplace, make sure you have
the items listed below.
Check your building codes for any special re-
quirements for locating equipment shutoff valve
to fireplaces.
•
external regulator (supplied by installer, for
propane/LP units only)
ApplypipejointsealantlightlytomaleNPTthreads.
Thiswillpreventexcesssealantfromgoingintopipe.
Excess sealant in pipe could result in clogged fire-
place valves. Never use sealant on flare threads.
•
•
•
•
•
•
•
•
piping (check local codes)
sealant (resistant to propane/LP gas)
equipment shutoff valve *
test gauge connection *
sediment trap
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
tee joint
pipe wrench
approved flexible gas line with gas connector
(if allowed by local codes) (not provided)
External Regulator
Propane/LP
Supply Tank
* ACSAdesign-certified equipment shutoff valve
with 1/8" NPT tap is an acceptable alternative to
test gauge connection. Purchase the optional CSA
design-certified equipment shutoff valve from your
dealer. See Accessories, page 37.
Vent
Pointing
Down
Figure 14 - External Regulator with Vent
Pointing Down (Propane/LP Gas)
110112-01C
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INSTALLATION
NOTICE: Most building codes
do not permit concealed gas
connections. A flexible gas line
isprovidedtoallowaccessibility
fromthefireplace(seeFigure16).
The flexible gas supply line con-
nectiontotheequipmentshutoff
valve should be accessible.
Continued
We recommend that you install a sediment trap in
supply line as shown in Figure 15. Locate sediment
trap where it is within reach for cleaning. Install in
piping system between fuel supply and fireplace.
Locate sediment trap where trapped matter is not
likely to freeze. A sediment trap traps moisture
and contaminants. This keeps them from going
into fireplace gas controls. If sediment trap is not
installed or is installed wrong, fireplace may not
run properly.
3. Attach the flexible gas line to gas supply (see
Figure 16). Check tightness of flexible gas
line attached to gas regulator of fireplace (see
Figure 16).
CSA Design-Certified
Equipment Shutoff Valve
With 1/8" NPT Tap*
4. Check all gas connections for leaks. See
Checking Gas Connections.
5. Replace fireplace floor assembly. Feed flexible
gas line into fireplace base area while replacing
fireplace floor assembly. Make sure the entire
flexible gas line is in fireplace base area.
Natural
From Gas Meter
(5" W.C. to
10.5" W.C.
Note: Be careful of wires and components on
underside of fireplace floor. Reattach fireplace
floor assembly with screws removed in step
3 of Removing Fireplace Screen and Floor
Assembly, page 9.
Pressure)
3" Minimum
Propane/LP
From External
Pipe Cap Tee
Regulator (11"
Flexible Gas Line
from Fireplace
Gas Regulator
To Fireplace Gas
Regulator
Nipple
Joint W.C. to 14 "
W.C. Pressure
Sediment Trap
Figure 15 - Gas Connection
* Purchase the optional CSA design-certified
equipment shutoff valve from your dealer. See
Accessories, page 37.
Equipment Shutoff
Valve Provided by
Installer
From Gas Meter (Natural)
From External Regulator
(Propane/LP)
CONNECTING FIREPLACE TO GAS
SUPPLY
Installation Items Needed
Figure 16 - Attaching Gas Lines Together
•
•
•
5/16" hex socket wrench or nut-driver
CHECKING GAS CONNECTIONS
Phillips screwdriver
sealant (resistant to propane/LP gas, not
provided)
WARNING:Testallgaspiping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
1. If fireplace screen and floor are still installed,
see Removing Fireplace Screen and Floor
Assembly, page 9.
2. Route gas line (provided by installer) from
equipment shutoff valve to fireplace. Route
flexible gas supply line through one of the
access holes.
WARNING: Never use an
open flame to check for a leak.
Applyanoncorrosiveleakdetec-
tion fluid to all joints. Bubbles
forming show a leak. Correct all
leaks at once.
14
110112-01C
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INSTALLATION
Open
Equipment
Shutoff
Valve
Continued
WARNING: For propane/LP
units,makesureexternalregula-
tor has been installed between
propane/LP supply and heater.
See guidelines under Installing
Gas Piping to Fireplace Loca-
tion, page 13.
Closed
Figure 17 - Equipment Shutoff Valve
Equipment
Shutoff Valve
Gas Meter
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance main
gas valve (control valve) and equipment
shutoff valve from gas supply piping system.
Pressures in excess of 1/2 psig will damage
fireplace gas regulator.
Manual Gas Valve
Figure 18 - Checking Gas Joints for
Natural Gas Fireplace
Equipment
Shutoff Valve
Propane/LP
Supply Tank
2. Cap off open end of gas pipe where equipment
shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve for
propane/LP gas or opening main gas valve
located on or near gas meter for natural gas,
or using compressed air.
4. Check all joints of gas supply piping system.
Apply noncorrosive leak detection fluid to all
joints. Bubbles forming show a leak.
Manual Gas Valve
Figure 19 - Checking Gas Joints for
Propane/LP Gas Fireplace
5. Correct all leaks at once.
6. Reconnect fireplace and equipment shutoff
valve to gas supply. Check reconnected fittings
for leaks.
PRESSURE TESTING FIREPLACE GAS
CONNECTIONS
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 17).
1. Open equipment shutoff valve (see Figure 17).
2. Open main gas valve located on or near gas
meter for natural gas or open propane/LP
supply tank valve.
2. Pressurize supply piping system by either
opening propane/LP supply tank valve for
propane/LP gas or opening main gas valve
located on or near gas meter for natural gas,
or using compressed air.
3. Place manual ignition switch in the OFF
position.
4. Check all joints from equipment shutoff valve
to gas valve (see Figure 18 or 19). Apply
noncorrosive leak detection fluid to all joints.
Bubbles forming show a leak.
3. Check all joints from gas meter for natural gas
or propane/LP supply to equipment shutoff
valve for propane/LP gas (see Figures 18 or
19). Apply noncorrosive leak detection fluid
to all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light fireplace (see Operating Fireplace, page
21). Check all other internal joints for leaks.
4. Correct all leaks at once.
7. Turn off fireplace (see To Turn Off Gas to
Appliance, page 22).
110112-01C
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15
8. Break off nailing flanges on fireplace (see
Figure 22) with hammer or pliers.
INSTALLATION
Continued
9. Attach flexible gas line to fireplace gas regula-
tor. See Connecting Fireplace to Gas Supply,
page 14.
CONVENTIONAL FIREPLACE
INSTALLATION
Conventional installation of fireplace involves in-
stalling fireplace along with corner, face, or cabinet
mantel with hearth base accessories against a wall
in your home. Follow instructions below to install
fireplace in this manner.
10. Route electrical cord(s) through access holes
in either side of fireplace with bushing. Plug
electrical cord(s) into electrical outlet.
11. Check all gas connections for leaks. See
Checking Gas Connections, page 14.
Note:The instructions below show installation us-
ing a cabinet mantel and hearth base accessory (see
Accessories, page 37). Installation instructions are
included with each mantel and base accessory.
12. Carefully insert fireplace into cabinet mantel
(see Figure 23, page 17). Be careful not to
scratch or damage hearth base or cabinet
mantel.
1. Assemble cabinet mantel as shown in acces-
sory instruction sheet.
13. Place metal trim on shoulder screws located on
the side and to of the fireplace (see mantel in-
struction sheet to assemble trim or Assembling
and Attaching Optional Brass Trim on page
18). Firmly snap trim over shoulder screws.
Align fireplace in mantel assemblly so the trip
overlaps mantel evely on all three sides.
2. When installing blower, install a properly
grounded, 120 volt three-prong electrical out-
let at fireplace location if an outlet is not there.
If possible, locate outlet so cabinet mantel will
cover it when installed (see Figure 20).
3. If not already completed, install gas piping to
fireplace location. This installation includes an
approved flexible gas line (if allowed by local
codes) after the equipment shutoff valve. The
flexible gas line must be the last item installed
on the gas piping. See Installing Gas Piping
to Fireplace Location, page 13.
14. Lower bottom louver door. Use 3" wood screws
provided with mantel accessory to attach fire-
place to base (see mantel instruction sheet).
Cabinet
Mantel
4. Placehearthbaseaccessoryagainstwallatinstal-
lation location. Cut an access hole in hearth top
to run flexible gas line to fireplace (see Figure
20). Make sure to locate access hole so cabinet
mantel will cover it when installed. Note: You
can secure base to floor using wood screws.
Countersink screw heads and putty over.
5. Route flexible gas line through access hole in
hearth base.
6. Centercabinetmantelonhearthbase(seeFigure
21). Make sure mantel is flush against wall and
centered left to right on base.
Figure 21 - Installing Cabinet Mantel
7. Use screws provided with mantel accessory
to attach mantel assembly to base (see mantel
instruction sheet).
Rigid Pipe
Electrical Outlet
Hearth
Base
and Gas
Shutoff
Valve
Gas Line
Access
Hole
Nailing
Flanges
Figure 22 - Location of Nailing Flanges
Figure 20 - Placing Hearth Base
Accessory Against Wall
16
110112-01C
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7. Carefully insert fireplace into rough opening.
INSTALLATION
8. Attach fireplace to wall studs using nails or
wood screws through holes in nailing flange
(see Figure 26).
Continued
9. Check all gas connections for leaks. See
Checking Gas Connections, pages 14.
10. Install brass trim. See Assembling and Attach-
ing Optional Brass Trim, page 18.
17 3/4
"
Figure 23 - Inserting Fireplace Into
Cabinet Mantel
33"
BUILT-IN FIREPLACE INSTALLATION
Built-in installation of this fireplace involves
installing fireplace into a framed-in enclosure.
This makes the front of fireplace flush with wall.
If installing a mantel above the fireplace, you must
follow the clearances shown in Figure 27. Follow
the instructions below to install the fireplace in
this manner.
35 1/2
"
Figure 24 - Rough Opening for Installing
in Wall
39 3/8
"
Actual
32 3/8"
Framing
33"
27 7/8
"
Height
35 1/2
55 5/8
"
"
Front Width
Depth
34 5/16"
16 11/16"
35 1/2"
17 3/4"
Figure 25 - Rough Opening for Installing
in Corner
1. Frameinroughopening.Usedimensionsshown
in Figure 24 for the rough opening. If installing
in a corner, use dimensions shown in Figure 25
for the rough opening. The height is 33" which
is the same as the wall opening above.
Nails or
Wood
Screws
2. Install and properly ground GA3555, three-
prong 120 volt electrical outlet, in fireplace.
Follow instructions included in kit (see Ac-
cessories, page 37).
3. If not already completed, install gas piping to
fireplace location. This installation includes an
approved flexible gas line (if allowed by local
codes) after the equipment shutoff valve. The
flexible gas line must be the last item installed
on the gas piping. See Installing Gas Piping
to Fireplace Location, page 13.
Nailing
Flanges
4. Carefully set fireplace in front of rough opening
with back of fireplace inside wall opening.
5. Attach flexible gas line to gas supply. See Con-
necting Fireplace to Gas Supply, page 14.
Figure 26 - Attaching Fireplace to Wall
Studs
6. Plug electrical cord(s) into electrical outlet
installed in step 2.
110112-01C
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2. Locate four brass screws, two adjusting plates
with set screws, and two shims in the hardware
packet.
INSTALLATION
Continued
Mantel Clearances for Built-In Installation
If placing mantel above built-in fireplace, you must
meet minimum clearance between mantel shelf and
top of fireplace opening.
3. Align shim under adjusting plate as shown in
Figure 28.
4. Slide one end of adjusting plate/shim in slot on
mitered edge of top brass trim (see Figure 28).
5. Slide other end of adjusting plate/shim in slot on
mitered edge of side brass trim (see Figure 28).
NOTICE: Surface temperatures
ofadjacentwallsandmantelsbe-
comehotduringoperation.Walls
and mantels above the firebox
may become hot to the touch.
If installed properly, these tem-
peratures meet the requirement
ofthenationalproductstandard.
Follow all minimum clearances
shown in this manual.
6. While firmly holding edges of brass trim to-
gether, tighten both set screws on the adjusting
plate with slotted screwdriver.
7. Repeat steps 1 through 6 for other side.
8. Tighten trim hanging screws (#10 x 6.25 shoul-
der) into holes in cabinets. Place the assembled
trimontofireplacecabinet.Alignhangingnotches
on trim with hanging screws on side of fireplace
(see Figure 29). Push trim firmly into place, slid-
ing hanging notches over hanging screws.
NOTICE:Ifyourinstallationdoes
not meet the minimum clear-
ances shown, you must do one
of the following:
Set Screws
Top Brass Trim
Side Brass
Adjusting
Trim
Plate
• raise the mantel shelf to an
acceptable height
• remove the mantel shelf
Slot
Mantel Shelf
Wall board or facing
material (above
firebox) may be of
combustible material,
10"
Shim
8"
Mitered
including decorative
mantel ornaments or
other similar projec-
tions off of the facing
6"
Slot
Edge
2 1/2"
Figure 28 - Assembling Brass Trim
material.
Framing
Material
Noncombustible
Material May
Trim Hanging Screws
Project Off this
Surface above
Firebox
the Firebox
13" 16" 19" 21"
Hood
Note: All vertical
Wire-mesh
Screen
measurements are
from top of fireplace
hood opening to
Supplied
Firebox
Hood
Hanging
Notches
on Trim
bottom of mantel
Must Be
Used at
All Times
shelf. These minimum
clearances replace any
other recommended
clearances supplied
with your ANSI Z21.11.2
approved gas logs.
Figure 27 - Minimum Mantel Clearances
for Built-In Installation
Assembled
Brass Trim
ASSEMBLING AND ATTACHING
OPTIONAL BRASS TRIM
Figure 29 - Attaching Brass Trim to
(Included with Mantel Accessory)
Note: The instructions below show assembling
and attaching brass trim to fireplace.
Fireplace
1. Remove packaging from three pieces of
brass trim.
18
110112-01C
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3. Place log #3 on left side of base and onto
alignment screw to right of rear burner (see
Figure 32). Log #3 will wrap around left end
of rear burner.
INSTALLATION
Continued
INSTALLING HOOD
Install hood to top of firebox as shown in Figure
30. Use 3 Phillips screws provided.
4. Place log #4 onto two alignment screws to rear
of base (see Figure 33).
Figure 30 - Installing Hood to Firebox
Figure 31 - Installing Log #1 (Ember Bed)
INSTALLING LOGS
Log #3
Log #2
WARNING: Failure to posi-
tion the parts in accordance
with these diagrams or failure
to use only parts specifically
approved with this heater may
result in property damage or
personal injury.
Log #1
CAUTION: After installation
andperiodicallythereafter,check
to ensure that no yellow flame
comes in contact with any log.
With the heater set to HI, check
to see if flames contact any log.
Ifso,repositionlogsaccordingto
theloginstallationinstructionsin
this manual. Yellow flames con-
tacting logs will create soot.
Figure 32 - Installing Log #2 (Right) and
Log #3 (Left)
Log #4
Log #3
It is very important to install the logs exactly as
instructed. Do not modify logs. Only use logs sup-
plied with heater. Before installing logs, make sure
log alignment screws are in place and straight.
Log #2
Log #1
1. Place log #1 (ember bed) onto base over log
alignment screws to the left of front burner and
behind middle burner. Log #1 will sit on top
of front and middle burners (see Figure 31).
2. Place log #2 to right of log #1 and onto log
alignment screw as shown in Figure 32. Log
#2 will wrap around right end of rear burner.
Figure 33 - Installing Log #4
110112-01C
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INSTALLING BATTERY INTO
REMOTE
INSTALLATION
Continued
1. Locate slot at bottom of remote control (see
Figure 35). Firmly insert tool such as a small
screwdriver, butter knife, or dime into the slot
and lift up to remove cover.
5. Locate hole on bottom of log #5 and place
over pin on log #2. Log #5 will rest on back
of log #1 (ember bed). See Figure 34.
6. Place log #6 onto two pins on log #1 (ember
bed) and rest back of log #6 on back log #4
(see Figure 34).
2. Insert supplied battery into remote control.
Positive and negative are marked inside re-
mote control casing. Note: Remote will not
function if battery is not installed correctly.
3. Slide tab on cover into remote housing and
snap cover back into place.
Log #4
Log #3
IMPORTANT: Use only A23 12 volt battery in
remote. DO NOT use AAA battery.
Tab
Slot
Log #2
Cover
Log #1
A23 12
Volt
Battery
Remote
Control
Negative
Figure 33 - Installing Log #4
Positive
Figure 35 - Installing Battery
Log #6
INSTALLING SCREEN
Log #5
Install fireplace screen by slipping notches of
fireplace screen over screws on front of fireplace
(see Figure 36).
Log #4
Log #3
Log #2
Log #1
Screws
for
Mounting
Screen
Figure 34 - Installing Log #5 and Log #6
Notches
Figure 36 - Installing Fireplace Screen
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110112-01C
OPERATING FIREPLACE
NOTICE:Duringinitialoperationof
new heater, burning logs will give
off a paper-burning smell. Open
damper or window to vent smell.
This will only last a few hours.
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly,
a fire or explosion may result
causing property damage, per-
sonal injury or loss of life.
1. STOP! Read the safety information, col-
umn 1.
2. Make sure equipment shutoff valve is fully
open.
3. Wait five (5) minutes to clear out any gas.
Smell for gas around heater and near floor.
If you smell gas, STOP! Follow “B” in the
safety information on warnings plate. If you
donʼt smell gas, go to the next step.
A. This appliance has a pilot which lights
automatically when using the supplied
wall switch or remote control. If you have
a power outage, the pilot may be lighted by
hand with push-button piezo ignitor. When
lighting the pilot, the following warnings
must be followed.
A. Using Supplied Wall Switch Assembly
1. Set manual ignition bypass switch on the
control panel to the OFF position (auto-
matic ignition position).
B. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell next
to the floor because some gas is heavier than
air and will settle on the floor.
2. Press ON/OFF button. Hold for 6 seconds.
Gas valve will open and electronic ignition
will begin sparking to light pilot. LED will
light. Note:You may be running this heater
forthe first time afterconnecting to gas sup-
ply or at the start of your heating season.
If so, the ON/OFF button may need to be
pressed again. This will allow air to bleed
from gas system. If several attempts to light
pilot fail, contact a qualified service person
or gas supplier for repairs. Until repairs
are made, light and operate manually (see
Manual Lighting Instructions for Electric
Power Outage, page 22).
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not
use any phone in your building.
• Immediately call your gas supplier from
a neighborʼs phone. Follow the gas
supplierʼs instructions.
• If you cannot reach your gas supplier, call
the fire department.
C. Electric Power Outage Only: Use only
your hand to turn the manual override
handle on the gas control knob. Never use
tools. Ifthe knobwill not turn by hand, donʼt
try to repair it, call a qualified service tech-
nician or gas supplier. Force or attempted
repair may result in a fire or explosion.
3. When pilot flame is lit, the thermocouple is
heated by the flame. When thermocouple
becomes hot (5 to 15 seconds), main burner
will automatically light on high flame.
4. To lower flame, push HI/LO button on wall
switch once. Note: This fireplace does not
have a pilot-only mode.
D. Do not use this appliance if any part has
been under water. Immediately call a
qualified service technician to inspect the
appliance and to replace any part of the
control system and any gas control which
has been under water.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
NORMAL LIGHTING
INSTRUCTIONS
WARNING: You must oper-
ate this heater with the fireplace
screen in place. Make sure fire-
place screen is in place before
running heater.
110112-01C
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4. When pilot flame is lit, the thermocouple is
heated by the flame. When thermocouple
becomes hot (5 to 15 seconds), main burner
will automatically light on high flame.
OPERATING FIREPLACE
Continued
HI/LO
Button
ON/OFF
Button
5. To lowerflame, point remote control toward
lower front of fireplace and push HI/LO
button once.
Wall Switch
Assembly
Manual
Ignition
Bypass
Switch
(Up is for
Remote
Control)
Note: This fireplace does not have a pilot-
only mode.
LED
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Heater - Wall Switch
Push ON/OFF button on wall switch once.
Figure 37 - Control Locations
Shutting Off Heater - Wireless Remote
Control
Thermocouple
Point remote control toward lower front of fire-
place and push both buttons at the same time.
Manual
Ignitor
Electrode
MANUAL LIGHTING
INSTRUCTIONS FOR
ELECTRICAL POWER
OUTAGE
Automatic Ignitor
Electrode
Pilot Burner
Figure 38 - Pilot (Propane/LP Gas
Shown)
WARNING: You must oper-
ate this heater with the fireplace
screen in place. Make sure fire-
place screen is in place before
running heater.
B. Using Hand-Held Wireless Remote
Control
1. Set manual ignition bypass switch on
control panel to OFF position (automatic
ignition position).
2. Wait five (5) minutes to clear out any gas.
Smell for gas around heater and near floor.
If you smell gas, STOP! Follow “B” in the
safety information on warnings plate. If you
donʼt smell gas, go to the next step.
NOTICE:Duringinitialoperationof
newheater, burninglogswillgive
off a paper-burning smell. Open
damper or window to vent smell.
This will only last a few hours.
3. Point remote control toward the lower
front of fireplace and push both buttons at
the same time. Hold for 6 seconds. The gas
valve will open and electronic ignition will
begin sparking to light the pilot. Note: You
will be able to hear a clicking sound during
this process. LED on wall switch will light.
Because this fireplace has an electronic ignition
system, in the event there is a loss of power, it
will be necessary to manually light the pilot with
the piezo ignitor. After the pilot is lit, the main
burner will light automatically.
Note: You may be running this heater for
the first time after connecting to gas supply
or at the start of your heating season. If so,
the ON button may need to be pressed again.
This will allow air to bleed from gas system.
If several attempts to light pilot fail, contact
a qualified service person or gas supplier
for repairs. Until repairs are made, light
and operate manually (see Manual Lighting
Instructions for Electrical Power Outage).
1. Follow steps 1 through 3 under Normal
Lighting Instructions, page 21.
2. Set manual ignition bypass switch on con-
trol panel to ON position (manual ignition
position). See Figure 39, page 23.
3. The pilot is attached to the rear of the front
burner. You will be able to see the pilot
and spark electrode without removing the
screen or logs.
22
110112-01C
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OPERATING FIREPLACE
OPTIONAL BLOWER
OPERATION
Continued
Locate the blower switch by opening lower
louver on fireplace. Blower switch is located at
lower left inside louver door.
4. Place the magnetic manual override handle,
provided with this unit, on the end of the
gas valve stem (see Figure 39).
Note: It is safe to operate fireplace with blower
turned off. However, the blowerhelps distribute
heated air from the fireplace.
5. Turn the override handle fully counter-
clockwise
to the PILOT position.
The handle will not stop but will begin
to slip when you have fully turned to the
PILOT position.
Follow installation instructions included with
the blower accessory.
6. While holding the valve handle in the
PILOT position, press and release piezo
ignitorbutton (see Figure 39). This will light
the pilot. If needed, keep pressing ignitor
button until pilot lights.
OPERATING
FAN
This blower has three settings: ON, OFF, and
AUTO. In the ON position, the blowerwill oper-
ate constantly. In the OFF position, the blower
will not operate. In the AUTO position, the
blower will start when the thermostat senses a
sufficient increase in firebox temperature.
7. When pilot flame is lit, hold manual over-
ride handle until thermocouple heats (ap-
proximately 5 to 15 seconds). If pilot goes
out, repeat process. If several attempts
to light the pilot fail, contact a qualified
service person or gas supplier for repairs.
Note: Your fireplace and thermostat blower
will not turn on and off at the same time. The
fireplace may run forseveral minutes before the
blower turns on. After the heater modulates to
the pilot position, the blower will continue to
run. The blower will shut off after the firebox
temperature decreases.
8. When thermocouple is heated, release
override handle. The main burner will im-
mediately light on high flame.Adjust flame
size by turning override handle.
Note: It is safe to operate fireplace with blower
turned off. However, the blowerhelps distribute
heated air from the fireplace.
ON/OFF Button
LED
HI/LO Button
LED
Manual Ignition
Bypass Switch
(Down is ON)
Wall
Switch
Piezo Ignitor
Gas
Valve
Piezo Ignitor
Magnetic Manual
AUTO/OFF/ON
Switch
Override Handle
Fan Switch
Figure 39 - Control Locations
Figure 40 - AUTO/OFF/ON Switch
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Heater When Manually Lit
Set manual ignition bypass switch on control
panel to OFF (automatic ignition position).
This will cause the controls to shut down the
fireplace.
110112-01C
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BURNER FLAME PATTERNS
INSPECTING BURNERS
Figure 43 shows correct front and/or middle burner
flame patterns. Figure 44 shows incorrect front
and/or middle burner flame patterns. The incorrect
burner flame patterns show yellow tipping at top
of blue flame.
Check pilot flame pattern and burner flame pat-
terns often.
PILOT FLAME PATTERN
Figure 41 shows a correct pilot flame pattern.
Figure 42 shows an incorrect pilot flame pattern.
The incorrect pilot flame is not touching the
thermocouple. This will cause the thermocouple
to cool. When the thermocouple cools, the heater
will shut down.
WARNING: If yellow tipping
occurs, your heater could pro-
duce increased levels of carbon
monoxide. If burner flame pat-
terns show yellow tipping, follow
instructions below. Yellow flame
on rear burner is normal.
If pilot flame pattern is incorrect, as shown in
Figure 42
•
turnheateroff(seeTo Turn Off Gas toAppliance,
page 22)
•
see Troubleshooting, page 26
Note: The pilot flame on natural gas units will
have a slight curve, but the flame should be blue
and have no yellow or orange color.
NOTICE: Do not mistake orange
flames with yellow tipping. Dirt
orotherfineparticlesareburned
byheater, causingbriefpatches
of orange flame.
Automatic Ignitor
Electrode
Thermocouple
If front and/or middle burner flame patterns are
incorrect, as shown in Figure 44
•
turn heater off (see To Turn Off Gas to Appli-
ance, page 22
Pilot
Burner
•
see Troubleshooting, page 26
Manual Ignitor Electrode
Figure 41 - Correct Pilot Flame Pattern
(Propane/LP Pilot Shown)
Automatic Ignitor
Electrode
Thermocouple
Pilot
Burner
Figure 43 - Correct Burner Flame
Patterns
Yellow Tipping
At Top of Blue
Flame
Manual Ignitor Electrode
Figure 42 - Incorrect Pilot Flame Pattern
(Natural Gas Pilot Shown)
Figure 44 - Incorrect Burner Flame
Patterns
24
110112-01C
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3. Blow air through the ports/slots and holes in
the burners.
CLEANING AND
MAINTENANCE
4. Check the injector holders located at the end
of the burner tubes again. Remove any large
particles of dust, dirt, lint, or pet hair with a
soft cloth or vacuum cleaner nozzle.
WARNING: Turn off heater
and let cool before cleaning.
5. Blow air into the primary air holes on the
injector holders.
CAUTION: You must keep
control areas, burners, and
circulating air passageways
of heater clean. Inspect these
areas of heater before each use.
Have heater inspected yearly
by a qualified service person.
Heater may need more frequent
cleaning due to excessive lint
fromcarpeting,pethair,bedding
material, etc.
6. In case any large clumps of dust have now been
pushed into the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the
pilot flame indicates dust and dirt in the pilot as-
sembly. There is a small pilot air inlet hole about
two inches from where the pilot flame comes out
of the pilot assembly (see Figure 47, page 26).
With the unit off, lightly blow air through the air
inlet hole. The access hole for propane/LP pilot
is on the front of the burner carriage as shown in
Figure 47, page 26. The access hole for natural
pilot is behind the pilot bracket on the top of
burner carriage (see Figure 47, page 26). You may
blow through a drinking straw if compressed air
is not available.
WARNING: Failure to keep
the primary air opening(s) of
theburner(s)cleanmayresultin
sooting and property damage.
Injector Holder
Burner
Tube
CLEANING BURNER INJECTOR
HOLDERS AND PILOT AIR INLET
HOLES
Primary Air
Inlet Holes
The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides
a clean burning flame. Keep these holes clear of
dust, dirt, lint, and pet hair. Clean these air inlet
holes prior to each heating season. Blocked air
holes will create soot. We recommend that you
clean the unit every three months during operation
and have heater inspected yearly by a qualified
service person.
Figure 45 - Injector Holder On Outlet
Burner Tube - Rear Burner
Ports/Slots
Injector
Holder
Primary Air
Inlet Holes
We also recommend that you keep the burner
tubes and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend using
compressed air no greater than 30 PSI. Your local
computer store, hardware store, or home center
may carry compressed air in a can. You can use a
vacuum cleaner in the blow position. If using com-
pressed air in a can, please follow the directions on
the can. If you don't follow directions on the can,
you could damage the pilot assembly.
Figure 46 - Injector Holder On Outlet
Burner Tubes - Front and Middle Burners
1. Shut off the unit, including the pilot. Allow
the unit to cool for at least thirty minutes.
2. Inspect burners, pilot, and primary air inlet
holes on injector holder for dust and dirt (see
Figures 45 and 46).
110112-01C
25
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LOGS
CLEANING AND
•
If you remove logs for cleaning, refer to Install-
ing Logs, page 18, to properly replace logs.
MAINTENANCE
Continued
•
Replace log(s) if broken or chipped (dime-sized
or larger).
Pilot Air
Inlet Hole
Pilot Bracket
SPECIFICATIONS
Btu (Variable)
Type Gas
20,000/33,000
Natural: VTGF33NRA
Propane/LP: VTGF33PRA
Pilot
Assembly
Ignition
Electronic (Automatic)/
Piezo (Manual)
Natural
Propane/LP
8.0" W.C.
Manifold Pressure 3.5" W.C.
Inlet Gas Pressure (in. of water)
Access Hole
For Cleaning
PIlot
Maximum
Minimum*
10.5"
5"
14"
11"
Shipping Weight
78 lbs.
78 lbs.
* For input adjustment
Figure 47 - Cleaning Pilot Air Inlet Hole
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualified service person should service and repair heater.
CAUTION: Never use a wire, needle, or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
When buttons on remote control 1. Battery in remote control is ei- 1. Replace battery in remote
are pressed, there is no response
from fireplace
ther missing or has low power
2. Remote control is not pointed 2. Point remote control toward
control
toward fireplace
lower front panel of fireplace
when operating
3. Manual ignition bypass 3. Place manual ignition bypass
switch not in OFF position switch in OFF position
4. No power available to fire- 4. Make sure power cord is
place
plugged into electrical outlet
and outlet has power
5. Ignitor electrode not con- 5. Reconnect ignitor cable
nected to ignitor cable
6. Broken ignitor cable
7. Ignitor electrode broken
6. Replace ignitor cable
7. Replace electrode
8. Ignitor electrode positioned 8. Replace ODS pilot
wrong
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110112-01C
TROUBLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
When wall switch button is 1. No power available to fire- 1. Make sure power cord is
pressed, there is no response
from fireplace
place
plugged into an electrical
outlet and outlet has power
2. Manual ignition bypass 2. Place manual ignition bypass
switch not in OFF position switch in OFF position
3. Wall switch wire harness is 3. Check continuity of wall
disconnected
switch wire harness. Make
sure plug on wall switch wire
harness is fully inserted into
socket on circuit board in fire-
place. Replace if necessary
Burner does not light after ODS/ 1. Burner orifice clogged
pilot is lit
1. Clean burner (see Cleaning
and Maintenance, page 25) or
replace burner orifice
2. Inlet gas pressure is too low 2. Contact local gas company
Delayed ignition burner
1. Manifold pressure is too 1. Contact local natural or pro-
low
2. Burner orifice clogged
pane/LP gas company
2. Clean burner (see Cleaning
and Maintenance, page 25) or
replace burner orifice
Burner backfiring during com- 1. Burner orifice is clogged or 1. Clean burner (see Cleaning
bustion
damaged
and Maintenance, page 25) or
replace burner orifice
2. Damaged burner
3. Gas regulator defective
2. Replace damaged burner
3. Replace regulator
Slightsmokeorodorduringinitial 1. Not enough air
operation
1. Check burner for dirt and
debris. If found, clean burner
(see Cleaning and Mainte-
nance, page 25)
2. Gas regulator defective
2. Replace regulator
3. Residues from manufacturing 3. Problem will stop after a few
processes and logs curing hours of operation
Moisture/condensation noticed 1. Not enough combustion/ven- 1. Refer to Air for Combustion
on windows
tilation air
and Ventilation requirements
(page 5)
Heaterproducesawhistlingnoise 1. Turning control knob to HI 1. TurncontrolknobtoLOposition
when burner is lit
position when burner is cold
2. Air in gas line
and let warm up for a minute
2. Operate burner until air is
removed from line. Have gas
line checked by local natural
or propane/LP gas company
3. Air passageways on heater 3. Observe minimum installation
blocked clearances (see page 9)
4. Dirty or partially clogged 4. Clean burner (see Cleaning
burner orifice
and Maintenance, page 25) or
replace burner orifice
110112-01C
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TROUBLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSE
When ignitor button is pressed, 1. Ignitor electrode not con- 1. Reconnect ignitor cable
REMEDY
there is no spark at ODS/pilot
(manual ignition mode)
nected to ignitor cable
2. Ignitor cable pinched or wet 2. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry
3. Piezo ignitor nut is loose
3. Tighten nut holding piezo ig-
nitortobasepaneloflogset.Nut
is located behind base panel
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned 7. Replace pilot assembly
wrong
When ignitor button is pressed, 1. Gassupplyturnedofforequip- 1. Turn on gas supply or open
there is spark at ODS/pilot but no ment shutoff valve closed equipment shutoff valve
ignition (manual ignition mode) 2. Control knob not in PILOT 2. Turn control knob to PILOT
position position full counterclockwise
3. Air in gas lines when in- 3. Continue holding control knob
stalled
in full counterclockwise posi-
tion. Repeat igniting operation
until air is removed
4. Depleted gas supply (pro- 4. Contact local propane/LP gas
company
pane/LP only)
5. ODS/pilot is clogged
5. Clean ODS/pilot (see Cleaning
and Maintenance, page 25) or
replace ODS/pilot assembly
6. Gas regulator setting is not 6. Replace gas regulator
correct
ODS/pilot lights but flame goes 1. Control knob not fully turned 1. Turn control knob fully coun-
outwhencontrolknobisreleased
(manual ignition mode)
counterclockwise
2. Control knob not held long 2. After ODS/pilot lights, hold
enough control knob for 30 seconds
3. Equipment shutoff valve not 3. Fully open equipment shutoff
fully open valve
4. Pilot flame not touching 4. A) Contact local natural or
terclockwise
thermocouple, which allows
thermocouple to cool, caus-
ing pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 25) or replace ODS/pilot
assembly
B) Dirty or partially clogged
OD S/pilot
5. Thermocouple connection 5. Hand tighten until snug, then
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
Fireplace produces a clicking/ 1. Metalexpandingwhileheating 1. This is common with most
ticking noise just after burners
are lit or shut off
or contracting while cooling
fireplaces. If noise is excessive,
contact qualified service person
28
110112-01C
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TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies,
paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These
fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM POSSIBLE CAUSE
Fireplace produces unwanted 1. Fireplace burning vapors 1. Open window and ventilate
REMEDY
odors
from paint, hair spray, glues,
cleaners, chemicals, new car-
pet, etc. (see IMPORTANT
statement above)
room. Stop using odor caus-
ing products while fireplace
is running
2. Gas leak. See Warning 2. Locate and correct all leaks
statement above
(see Checking Gas Connec-
tions, page 14)
Fireplace shuts off in use (ODS 1. Not enough fresh air is avail- 1. Open window and/or door for
operates)
able
2. Low line pressure
ventilation
2. Contact local gas company
3. ODS/pilot is partially 3. Clean ODS/pilot (see Cleaning
clogged and Maintenance, page 25)
Gas odor even when wall switch 1. Gas leak. SSee Warning 1. Locate and correct all leaks
and remote control buttons and
switches are in OFF position
statement above
(see Checking Gas Connec-
tions, page 14)
2. Replace control valve
2. Control valve defective
Gas odor during combustion
1. Foreign matter between con- 1. Take apart gas tubing and
trol valve and burner remove foreign matter
2. Gas leak. See Warning 2. Locate and correct all leaks
statement above
(see Checking Gas Connec-
tions, page 14)
Dark residue on logs or inside 1. Improper log placement
of fireplace
1. Properly locate logs (see In-
stalling Logs, page 18)
Note: After removng all causes 2. Drafts or other air currents 2. Eliminate source of drafts
of residue deposits, completely affecting flame pattern around heater
clean fireplace and appliances 3. Air holes at burner inlet 3. Cleanoutairholesatburnerinlet.
of all residue before reusing
appliance.
blocked Periodically repeat as needed
4. Burner flame holes blocked 4. Remove blockage
White powder residue forming 1. When heated, vapors from 1. Turn heater off when using
within burner box or on adjacent
walls or furniture
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
furniture polish, wax, carpet
cleaners, or similar products
110112-01C
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ILLUSTRATED PARTS BREAKDOWN
REMOTE CONTROL LOG BASE ASSEMBLY
MODELS
VTGF33PRA
VTGF33NRA (SHOWN)
59
60
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110112-01C
PARTS LIST
REMOTE CONTROL LOG BASE ASSEMBLY
MODELS VTGF33PRA AND VTGF33NRA
This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions
listed under Replacement Parts on page 34 of this manual.
KEY PART
NO. NUMBER
KEY PART
QTY. NO. NUMBER
DESCRIPTION
DESCRIPTION
QTY.
1
2
3
4
5
6
7
8
110103-01 Ember Bed Log
110105-02 Left Front Log
110105-01 Right Front Log
110105-03 Rear Log
110105-04 Right Crossover Log
110104-01 Left Crossover Log
103904-02 Electrode
104285-02 ODS Pilot (Natural)
104286-02 ODS Pilot (Propane/LP)
110093-05 Electrode Bracket
099387-09 Pilot Tube
111323-01 Pilot Shield
108105-02 Rear Burner
102843-01 Burner Clip
107110-01 Spacer
100321-01 Spacer
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
2
1
4
1
1
2
4
9
1
1
1
40
41
42
43
44
45
46
098544-01 Wire Support Clip
101629-01 1.5" Bushing
104015-01 Power Cord
110885-01 Inlet Tube
107568-01 Main Power Cable
110063-02 Burner, Front
111458-01 Burner Alignment
Bracket
099415-12 Pressure Regulator
(Natural)
099415-18 Pressure Regulator
(Propane/LP)
097809-03 Fitting 3/8" Flare to 1/2"
NPT
101628-03 Flexible Connector
110884-01 Burner Tube
099056-27 Injector (Rear Burner)
Natural Gas
099056-29 Injector (Rear Burner)
LP Gas
101004-15 Injector (Front Burner)
NG
101004-18 Injector (Front Burner)
LP
101004-11 Injector (Middle Burner)
NG
101004-18 Injector (Middle Burner)
LP
110063-01 Middle Burner
108134-01 NG Rear Plate
108188-02 U-Drive Screw
099998-01 Fan Switch
101480-11 High Temp Black Wire
Assembly
099125-13 Terminal Board
1
2
1
1
1
1
1
47
1
1
1
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
48
49
50
51
1
1
1
107566-01 Module, Control Board
102349-01 Support, PCB
107565-01 Receiver Assembly
107565-02 Sensor Assembly
098303-02 Screw, #6
1
1
1
1
1
52
53
M11084-50 Screws
108631-01 Log Alignment Screw
**
Firebox Bottom
107563-01 Wall Switch and Cord
107558-01 Wall Switch Decorative
Plate
107561-01 Wall Plate Decal
100694-01 Screw, #6 x 11/4" PH
107847-01 Screw, #619 x 1/4"
109157-01 Sensor Bracket
102445-01 Piezo Ignitor
54
55
56
57
58
1
1
1
1
1
26
27
28
29
30
31
32
1
2
2
1
1
1
1
59
60
1
1
107564-01 Remote Control
107562-01 Switch and Wire As-
sembly
099157-01 3-16 Break Mandrell
Rivet
PARTS AVAILABLE — NOT SHOWN
19724000 Cable Tie
33
110111-01 Bracket, Switch and
Piezo
1
4
1
34
35
36
37
102334-01 Palnut Fastener
107573-01 Valve Bracket
107743-01 Thermocouple Tube
107559-01 Gas Control Valve
(Natural)
107559-02 Gas Control Valve
(Propane/LP)
107560-01 Magnetic Manual Over-
ride Handle
110108-01 Burner Shield
1
1
1
1
901056-01 Flare Adapter Fitting,
3/8" NPT
107736-01 Wall Plate Assembly Kit
(Contains Items 31,
33, 44)
107737-01 Wall Switch Assembly
Kit (Contains Items 28,
30, 31, 33, 44)
107766-01 Battery, 12V, 23A
Remote
1
1
1
1
1
38
39
1
** Not a field replacement part.
110112-01C
31
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ILLUSTRATED PARTS BREAKDOWN
FIREPLACE MODELS
VTGF33NRA AND VTGF33PRA
23
9
24
1
2
3
4
5
9
22
6
7
10
9
8
11
10
12
13
15
21
16
18
9
14
15
19
20
18
17
32
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110112-01C
PARTS LIST
FIREPLACE MODELS
VTGF33NRA AND VTGF33PRA
This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions
listed under Replacement Parts on page 34 of this manual.
KEY
NO.
PART
NUMBER
DESCRIPTION
QTY.
1
1
101357-03
Top Outer Casing
2
101351-01CK Top Front
1
3
101353-01CK Middle Front Rail
1
4
111339-01
**
Blower Duct
Firebox Top
Firebox Hood
1
5
1
6
101712-03
1
7
102759-02CK Left Front Side
102758-02CK Right Front Side
1
8
1
9
M11084-26
099230-01
**
Hex Screw, #10
Shoulder Screw
Firebox Wrapper
Cover
60
4
10
11
12
13
14
15
16
17
18
19
20
21
22
23
1
101514-01
098304-01
**
1
Phillips Pan Head Screw, #10
Firebox Support
Louver
22
2
102455-02
104313-01
104313-02
M10908-2
098304-03
101346-01
101727-03
**
2
Hinge, Pin
1
Hinge, Pin
1
Screw, Slotted Hex Head Tapping
Phillips Pan Head Screw, #8
Outer Base
4
4
1
Screen Assembly
Outer Casing
1
1
111547-01
Blower
1
PARTS AVAILABLE — NOT SHOWN
100639-01
104356-02
Caution Decal
Warning Decal
1
1
** Not a field replacement part.
110112-01C
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33
REPLACEMENT PARTS
SERVICE HINTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
When Gas Pressure Is Too Low
•
•
•
•
pilot will not stay lit
burners will have delayed ignition
heater will not produce specified heat
PARTS UNDER WARRANTY
for propane/LP units, propane/LP gas supply
may be low
Contact authorized dealers of this product. If
they canʼt supply original replacement part(s),
call DESA Heating Productsʼ Technical Service
Department at 1-866-672-6040.
You may feel your gas pressure is too low. If
so, contact your local natural or propane/LP gas
supplier.
When calling DESA Heating Products, have
ready
TECHNICAL SERVICE
•
•
•
•
•
•
your name
You may have further questions about installation,
operation, or troubleshooting. If so, contact DESA
Heating Productsʼ Technical Service Department
at 1-866-672-6040. When calling please have your
model and serial numbers of your heater ready.
your address
model and serial numbers of your fireplace
how fireplace was malfunctioning
type of gas used (propane/LP or natural gas)
purchase date
You can also visit DESAHeating Productsʼtechni-
Usually, we will ask you to return the part to the
factory.
cal service web site at www.desatech.com.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they
canʼt supply original replacement part(s), call
DESA Heating Products at 1-866-672-6040 for
referral information.
When calling DESA Heating Products, have
ready
•
•
model number of your fireplace
the replacement part number
WIRING DIAGRAM
Note: For proper operation, the wires must be connected exactly as shown in wiring diagram.
INDICATION BOARD
MANUAL
OVERRIDE
SWITCH
ELECTRODE
IGNITOR
SENSOR
FAN SWITCH
3
2
1
RECEIVER
VALVE
BLUE
RED
BLOWER
WHITE
MODULE
GREEN/YELLOW
GREEN
BLACK
WHITE
BROWN
BLUE
POWER
CORD
34
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110112-01C
TEMPLATES
3/8" Diameter
1/8" Diameter
2 Holes
2 Holes
3/4"
3/4"
4 3/4"
4 3/4"
3 3/4"
3 3/4"
3/8"
3/8"
3/16"
35
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THIS PAGE INTENTIONALLY LEFT BLANK
36
110112-01C
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FIREBOX BRICK LINER - G8005
SERIES (NOT SHOWN)
For all models. Ceramic fiber firebox liner adds
ACCESSORIES
NOTICE: All accessories may
not be available for all fireplace
models.
the look of real brick.
CABINET MANTEL WITH BASE
(Not Shown)
W32ELS - Lyptus
W32EU - Unfinished Birch
W32EOS - Oak Finished
W32GLDOS - Dark Oak Finished Lyptus
CMA311W - White Painted
CMA312FA - Oak Finished
W32IP - White with Click-n-Brick
surround and base
Purchase these fireplace accessories from your lo-
cal dealer. If they can not supply these accessories,
call DESA Heating Productsʼ Sales Department
at 1-866-672-6040 for information. You can also
write to the address listed on the back page of
this manual.
For all models. Mantels come with base and
perimeter trim.
CORNER CABINET MANTEL WITH
BASE (Not Shown)
C32GLDOS - Dark Oak Finished Lyptus
C32HLCS - Cherry Finished Lyptus
CMA311W - Oak Finished
EQUIPMENT SHUTOFF VALVE
GA5010
For all models. Equipment shutoff valve with 1/8"
NPT tap. Fits 1/2" NPT pipe.
For all models. Mantel comes with base and
perimeter trim.
DUPLEX OUTLET KIT - GA3555
(NOT SHOWN)
For all models. Use for built-in installations when
CLEANING KIT - GCK
(Not Shown)
For all models. Your vent-free gas appliance re-
quires regular cleaning and maintenance to prevent
performance problems. This kit gives you the tools
and instructions to make it easy to clean all critical
areas of your appliance.
hard wiring your fireplace.
PERIMETER TRIM ACCESSORY
(Not Shown)
PT32
PT32P
PT32B
PT32PB
For all models. Optional with built-in installation.
Provides a finished appearance covering rough
and/or unfinished mantel or wall opening, edges,
etc. (Included with mantel accessory.)
INFORMATION VIDEO - 108917-01
For all models. A care and maintenance
video is available by calling 1-866-672-6040.
You may also email your request to
FIRE CRACKLE - CF6-A
(Not Shown)
For all models. Creates the sound of a real burn-
ing fire.
110112-01C
37
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NOTES
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38
110112-01C
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NOTES
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110112-01C
39
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WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our
standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY VENT-FREE GAS FIREPLACE
DESA Heating Products warrants this product to be free from defects in materials and components for four (4)
years and five (5) years on stainless steel burners from the date of first purchase, provided that the product has
been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim
under this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to
restore this heater to proper operating condition and an allowance for labor when provided by a DESA Authorized
Service Center. Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA Heating
Products who will provide original factory replacement parts. Failure to use original factory replacement parts
voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and
instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts
that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by
improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to
repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE
OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED
WARRANTIES AND LIMITS THE DURATION OF ANYAND ALL IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO FOUR (4)
YEARS ON ALL COMPONENTS AND FIVE (5) YEARS ON STAINLESS STEEL BURNERS FROM THE
DATE OF FIRST PURCHASE; AND DESA HEATING PRODUCTS LIABILITY IS HEREBY LIMITED TO
THE PURCHASE PRICE OF THE PRODUCTAND DESA HEATING PRODUCTS SHALL NOT BE LIABLE
FORANYOTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTALOR CONSEQUEN-
TIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of
incidental or consequential damages, so the above limitation on implied warranties, or exclusion or limitation on
damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
110112-01
Rev. C
07/05
110112 01
NOT A UPC
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