Dell Server E06S001 User Manual
Dell™ PowerEdge™ R910  
Hardware Owner’s  
Manual  
Regulatory Model: E06S Series  
Regulatory Type: E06S001  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Contents  
1
About Your System  
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11  
11  
Accessing System Features During Startup.  
Front-Panel Features and Indicators  
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12  
LCD Panel Features  
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14  
15  
16  
17  
Home Screen .  
Setup Menu.  
View Menu .  
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Hard-Drive Indicator Patterns .  
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18  
19  
21  
21  
22  
Back-Panel Features and Indicators  
Guidelines for Connecting External Devices .  
NIC Indicator Codes .  
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Power Indicator Codes  
LCD Status Messages .  
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23  
23  
24  
Viewing Status Messages  
Removing LCD Status Messages.  
System Messages .  
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41  
60  
60  
60  
Warning Messages  
Diagnostics Messages  
Alert Messages .  
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Contents  
3
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Other Information You May Need  
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60  
2
Using the System Setup Program and  
UEFI Boot Manager  
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63  
Choosing the System Boot Mode  
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63  
Entering the System Setup Program .  
Responding to Error Messages.  
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64  
64  
Using the System Setup Program Navigation  
Keys .  
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64  
System Setup Options  
Main Screen  
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65  
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76  
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Memory Settings Screen .  
Processor Settings Screen .  
SATA Settings Screen.  
Boot Settings Screen .  
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Integrated Devices Screen .  
PCI IRQ Assignments Screen .  
Serial Communication Screen  
Embedded Server Management Screen .  
Power Management Screen .  
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System Security Screen  
Exit Screen .  
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Entering the UEFI Boot Manager.  
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76  
77  
77  
78  
78  
Using the UEFI Boot Manager Navigation Keys  
UEFI Boot Manager Screen.  
UEFI Boot Settings Screen .  
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System Utilities Screen .  
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System and Setup Password Features.  
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79  
79  
81  
Using the System Password  
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Using the Setup Password .  
4
Contents  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Embedded System Management  
iDRAC Configuration Utility .  
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82  
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83  
Entering the iDRAC Configuration Utility .  
83  
3
Installing System Components  
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85  
85  
Recommended Tools.  
Inside the System  
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85  
Front Bezel (Optional) .  
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87  
87  
87  
Removing the Front Bezel  
Installing the Front Bezel .  
System Identification Panel .  
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88  
88  
89  
Removing the System Identification Panel .  
Installing the System Identification Panel .  
Opening and Closing the System  
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89  
89  
90  
Opening the System  
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Closing the System .  
System Memory  
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91  
General Memory Module Installation  
Guidelines.  
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92  
99  
Removing a Memory-Riser Blank  
Installing a Memory-Riser Blank .  
100  
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101  
102  
105  
106  
107  
Removing a Memory Riser .  
Installing a Memory Riser  
Installing Memory Modules  
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Removing Memory Modules .  
Removing the Memory-Riser Guide  
Installing the Memory-Riser Guide.  
Contents  
5
Download from Www.Somanuals.com. All Manuals Search And Download.  
Hard Drives.  
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107  
108  
108  
109  
110  
Removing a Hard-Drive Blank  
Installing a Hard-Drive Blank .  
Removing a Hard Drive .  
Installing a Hard Drive  
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Removing a Hard Drive From a Hard-Drive  
Carrier.  
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112  
113  
Installing a Hard Drive Into a Drive Carrier.  
Optical Drive .  
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113  
113  
115  
Removing an Optical Drive .  
Installing an Optical Drive  
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Cooling Fans .  
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116  
116  
117  
118  
120  
Removing a Cooling Fan  
Installing a Cooling Fan .  
Removing the Cooling Fan Assembly .  
Installing the Cooling Fan Assembly .  
Internal USB Memory Key .  
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120  
123  
Integrated NIC Hardware Key .  
Expansion Cards and Expansion-Card Riser  
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124  
124  
126  
128  
129  
133  
Expansion Card Installation Guidelines.  
Installing an Expansion Card .  
Removing an Expansion Card.  
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Installing an Expansion-Card Riser .  
Removing an Expansion-Card Riser  
I/O Card .  
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134  
134  
135  
Removing the I/O Card  
Installing the I/O Card.  
6
Contents  
Download from Www.Somanuals.com. All Manuals Search And Download.  
iDRAC6 Enterprise Card (Optional)  
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136  
136  
138  
Installing an iDRAC6 Enterprise Card  
Removing an iDRAC6 Enterprise Card .  
VFlash Media (Optional) .  
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139  
139  
139  
Installing a VFlash Media Card .  
Removing a VFlash Media Card  
Internal Dual SD Module (Optional).  
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139  
139  
141  
Removing the Internal Dual SD Module  
Installing the Internal Dual SD Module.  
Internal SD Card (Optional)  
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142  
142  
142  
Installing an Internal SD Card  
Removing an Internal SD Card .  
Integrated Storage Controller Card .  
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143  
143  
145  
Removing the Integrated Storage  
Controller Card .  
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Installing the Integrated Storage  
Controller Card .  
RAID Battery .  
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146  
146  
147  
Removing a RAID Battery.  
Installing the RAID Battery .  
Processors .  
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148  
148  
152  
Removing a Processor .  
Installing a Processor  
Power Supplies  
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154  
155  
156  
157  
157  
Removing a Power Supply .  
Installing a Power Supply  
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Removing the Power Supply Blank.  
Installing the Power Supply Blank .  
Contents  
7
Download from Www.Somanuals.com. All Manuals Search And Download.  
System Battery .  
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157  
Replacing the System Battery  
157  
SAS Backplane.  
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159  
159  
161  
Removing the SAS Backplane  
Installing the SAS Backplane.  
Power Distribution Board .  
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161  
161  
163  
Removing the Power Distribution Board .  
Replacing the Power Distribution Board .  
Control Panel Assembly .  
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163  
163  
164  
166  
167  
Removing the Control Panel Display Module.  
Installing the Control Panel Display Module .  
Removing the Control Panel Board .  
Installing the Control Panel Board .  
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System Board.  
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168  
168  
170  
Removing the System Board  
Installing the System Board.  
4
Troubleshooting Your System  
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173  
173  
173  
173  
174  
174  
175  
175  
Safety First—For You and Your System  
Troubleshooting System Startup Failure.  
Troubleshooting External Connections .  
Troubleshooting the Video Subsystem.  
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Troubleshooting a USB Device  
Troubleshooting a Serial I/O Device.  
Troubleshooting a NIC .  
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8
Contents  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting a Wet System  
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176  
177  
178  
179  
Troubleshooting a Damaged System  
Troubleshooting the System Battery.  
Troubleshooting Power Supplies .  
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Troubleshooting System Cooling Problems .  
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180  
Troubleshooting a Fan  
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180  
Troubleshooting System Memory .  
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181  
183  
184  
185  
186  
186  
187  
189  
190  
Troubleshooting an Internal USB Key .  
Troubleshooting an Internal SD Card .  
Troubleshooting an Optical Drive .  
Troubleshooting a Tape Backup Unit .  
Troubleshooting a Hard Drive .  
Troubleshooting a Storage Controller .  
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Troubleshooting Expansion Cards.  
Troubleshooting the Processors.  
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5
Running the System Diagnostics  
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193  
193  
193  
194  
194  
194  
Using Online Diagnostics .  
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Embedded System Diagnostics Features .  
When to Use the Embedded System Diagnostics .  
Running the Embedded System Diagnostics  
System Diagnostics Testing Options .  
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Contents  
9
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Using the Custom Test Options  
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195  
195  
195  
196  
Selecting Devices for Testing.  
Selecting Diagnostics Options .  
Viewing Information and Results .  
6
Jumpers and Connectors  
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197  
197  
198  
200  
201  
System Board Jumper .  
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System Board Connectors .  
SAS Backplane Board Connectors  
Disabling a Forgotten Password.  
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7
Getting Help  
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203  
Contacting Dell.  
203  
Index  
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205  
10  
Contents  
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About Your System  
Accessing System Features During Startup  
The following keystrokes provide access to system features during startup.  
Keystroke  
Description  
<F2>  
Enters the System Setup program. See "Using the System Setup  
Program and UEFI Boot Manager" on page 63.  
<F10>  
Enters System Services, which opens the Lifecycle Controller. The  
Lifecycle Controller allows you to access utilities such as embedded  
system diagnostics. For more information, see the Lifecycle Controller  
documentation.  
<F11>  
<F12>  
Enters the BIOS Boot Manager or the UEFI Boot Manager,  
depending on the system's boot configuration. See "Using the System  
Setup Program and UEFI Boot Manager" on page 63.  
Starts PXE boot.  
<Ctrl><E> Enters the iDRAC Configuration Utility, which allows access to the  
System Event Log (SEL) and configuration of remote access to the  
system. For more information, see the iDRAC user documentation.  
<Ctrl><C> Enters the SAS Configuration Utility. For more information, see the  
SAS adapter documentation.  
<Ctrl><R> Enters the PERC configuration utility. For more information, see the  
PERC card documentation  
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more  
information, see the documentation for your integrated NIC.  
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Front-Panel Features and Indicators  
Figure 1-1. Front-Panel Features and Indicators  
1
8
2
3
4
7
10  
6
9
5
Item  
Indicator, Button, or  
Connector  
Icon  
Description  
1
Optical drive  
(optional)  
One optional slim-line SATA  
DVD-ROM drive or DVD-RW drive.  
NOTE: DVD devices are data only.  
2
Power-on indicator,  
power button  
The power-on indicator lights when the  
system power is on.  
The power button controls the DC  
power supply output to the system.  
When the system bezel is installed, the  
power button is not accessible.  
NOTE: When powering on the system, the  
video monitor can take from several  
seconds to over two minutes to display an  
image, depending on the amount of  
memory installed in the system.  
NOTE: On ACPI-compliant operating  
systems, turning off the system using the  
power button causes the system to  
perform a graceful shutdown before  
power to the system is turned off.  
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Item  
Indicator, Button, or  
Connector  
Icon  
Description  
3
NMI button  
Used to troubleshoot software and  
device driver errors when using certain  
operating systems. This button can be  
pressed using the end of a paper clip.  
Use this button only if directed to do so  
by qualified support personnel or by the  
operating system's documentation.  
4
5
USB connectors (2)  
Video connector  
Connect USB devices to the system. The  
ports are USB 2.0-compliant.  
Connects a monitor to the system.  
6
7
LCD menu buttons  
Allows you to navigate the control panel  
LCD menu.  
LCD panel  
Provides system ID, status information,  
and system error messages.  
The LCD lights blue during normal  
system operation. The LCD lights  
amber when the system needs attention,  
and the LCD panel displays an error  
code followed by descriptive text.  
NOTE: If the system is connected to AC  
power and an error has been detected,  
the LCD lights amber regardless of  
whether the system has been powered on.  
8
System identification  
button  
The identification buttons on the front  
and back panels can be used to locate a  
particular system within a rack. When  
one of these buttons is pushed, the LCD  
panel on the front and the blue system  
status indicator on the back blink until  
one of the buttons is pushed again.  
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Item  
Indicator, Button, or  
Connector  
Icon  
Description  
9
System identification  
panel  
A slide-out panel for system information  
including the Express Service tag,  
embedded NIC MAC address, and  
iDRAC6 Enterprise card MAC address.  
Space is provided for an additional label.  
10  
Hard drives  
Up to sixteen 2.5-inch, external  
hot-swappable SAS or SSD hard drives.  
NOTE: Only one SATA drive is supported  
on the x4 backplane. SAS and SATA hard  
disks on the same backplane cannot be  
combined into a single virtual disk. x16  
backplanes do not support SATA drives.  
LCD Panel Features  
The system's LCD panel provides system information and status and error  
messages to signify when the system is operating correctly or when the system  
needs attention. See "LCD Status Messages" on page 23 for information  
about specific status codes.  
The LCD backlight lights blue during normal operating conditions and lights  
amber to indicate an error condition. When the system is in standby mode,  
the LCD backlight is off and can be turned on by pressing either the Select,  
Left or Right button on the LCD panel. The LCD backlight will remain off if  
LCD messaging is turned off through the iDRAC utility, the LCD panel, or  
other tools.  
14  
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Figure 1-2. LCD Panel Features  
2
1
3
4
Item  
1
Buttons  
Left  
Description  
Moves the cursor back in one-step increments.  
2
Select  
Selects the menu item highlighted by the  
cursor.  
3
Right  
Moves the cursor forward in one-step  
increments.  
During message scrolling:  
• Press once to increase scrolling speed.  
• Press again to stop.  
• Press again to return to default scrolling  
speed.  
• Press again to repeat the cycle.  
4
System identification Turns the system ID mode on (LCD panel  
flashes blue) and off.  
Press quickly to toggle the system ID on and  
off. If the system hangs during POST, press and  
hold the system ID button for more than five  
seconds to enter BIOS Progress mode.  
Home Screen  
The Home screen displays user-configurable information about the system.  
This screen is displayed during normal system operation when there are no  
status messages or errors present. When the system is in standby mode, the  
LCD backlight will turn off after five minutes of inactivity if there are no error  
messages. Press one of the three navigation buttons (Select, Left, or Right) to  
view the Home screen.  
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To navigate to the Home screen from another menu, continue to select the  
up arrow until the Home icon is displayed, and then select the Home  
icon.  
From the Home screen, press the Select button to enter the main menu. See  
the following tables for information on the Setup and View submenus.  
Setup Menu  
NOTE: When you select an option in the Setup menu, you must confirm the option  
before proceeding to the next action.  
Option  
Description  
DRAC  
Select DHCP or Static IP to configure the network  
mode. If Static IP is selected, the available fields are IP,  
Subnet (Sub), and Gateway (Gtw). Select Setup DNS  
to enable DNS and to view domain addresses. Two  
separate DNS entries are available.  
Set error  
Select SEL to display LCD error messages in a format  
that matches the IPMI description in the SEL. This can  
be useful when trying to match an LCD message with  
an SEL entry.  
Select Simple to display LCD error messages in a  
simplified user-friendly description. See "LCD Status  
Messages" on page 23 for a list of messages in this  
format.  
Set home  
Select the default information to be displayed on the  
LCD Home screen. See "View Menu" on page 17 to see  
the options and option items that can be set as the  
default on the Home screen.  
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View Menu  
Option  
Description  
DRAC IP  
Displays the IPv4 or IPv6 addresses for the iDRAC6.  
Addresses include DNS (Primary and Secondary),  
Gateway, IP, and Subnet (IPv6 does not have Subnet).  
MAC  
Name  
Displays the MAC addresses for DRAC, iSCSIn, or  
NETn.  
Displays the name of the Host, Model, or User String  
for the system.  
Number  
Power  
Displays the Asset tag or the Service tag for the system.  
Displays the power output of the system in BTU/hr or  
Watts. The display format can be configured in the Set  
home submenu of the Setup menu. See "Setup Menu"  
on page 16.  
Temperature  
Displays the temperature of the system in Celsius or  
Fahrenheit. The display format can be configured in the  
Set home submenu of the Setup menu. See "Setup  
Menu" on page 16.  
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Hard-Drive Indicator Patterns  
1
2
1
hard-drive activity indicator (green)  
2
hard-drive status indicator (green  
and amber)  
Drive-Status Indicator Pattern (RAID Only) Condition  
Blinks green two times per second  
Off  
Identify drive/preparing for removal  
Drive ready for insertion or removal  
NOTE: The drive status indicator remains  
off until all hard drives are initialized after  
system power is applied. Drives are not  
ready for insertion or removal during this  
time.  
Blinks green, amber, and off  
Drive predicted failure  
18  
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Drive-Status Indicator Pattern (RAID Only) Condition  
Blinks amber four times per second  
Blinks green slowly  
Drive failed  
Drive rebuilding  
Drive online  
Steady green  
Blinks green three seconds, amber three Rebuild aborted  
seconds, and off six seconds  
Back-Panel Features and Indicators  
Figure 1-3. Back-Panel Features and Indicators  
5
3
6
2
4
1
10  
9
7
8
Item  
Indicator, Button, or  
Connector  
Icon  
Description  
1
Ethernet or SFP+  
connectors  
Depending on the configuration, your  
system may have either a 1 GbE I/O riser  
or a 10 Gb I/O riser.  
A 1 GbE I/O riser consists of four  
Ethernet connectors and a 10 Gb I/O  
riser consists of two SFP+ and two  
Ethernet connectors.  
About Your System  
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Item  
Indicator, Button, or  
Connector  
Icon  
Description  
2
VFlash media slot  
(optional)  
Connects an external SD memory card  
for the optional iDRAC6 Enterprise  
card.  
3
4
5
USB connectors (2)  
Connect USB devices to the system. The  
ports are USB 2.0-compliant.  
iDRAC6 Enterprise  
port (optional)  
Dedicated management port for the  
optional iDRAC6 Enterprise card.  
PCIe expansion card  
slots (7)  
PCI Express Generation 1 and  
Generation 2  
Slot 1: PCIe x4 Gen2 half-length, full  
height  
Slot 2–4: PCIe x8 Gen2 half-length, full  
height  
Slot 5: PCIe x4 Gen1 half-length, full  
height  
Slot 6: PCIe x8 Gen2 half-length, full  
height  
Slot 7: PCIe x16 Gen2 half-length, half  
height  
NOTE: Slot 7 can be expanded to four  
additional PCIe x4 Gen2 low profile slots  
using an optional PCIe expansion riser.  
6
7
Power supplies (4)  
1100 W or 750 W  
System identification  
connector  
Connects the optional system status  
indicator assembly through the optional  
cable management arm.  
8
System identification  
button  
The identification buttons on the front  
and back panels can be used to locate a  
particular system within a rack. When  
one of these buttons is pushed, the LCD  
panel on the front and the blue system  
status indicator on the back blink until  
one of the buttons is pushed again.  
20  
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Item  
9
Indicator, Button, or  
Connector  
Icon  
Description  
Serial connector  
Connects a serial device to the system.  
Connects a VGA display to the system.  
10  
Video connector  
Guidelines for Connecting External Devices  
•
Turn off power to the system and external devices before attaching a new  
external device. Turn on any external devices before turning on the system  
(unless the documentation for the device specifies otherwise).  
•
•
Ensure that the appropriate driver for the attached device has been  
installed on the system.  
If necessary to enable ports on your system, use the "Using the System  
Setup Program and UEFI Boot Manager" on page 63  
.
NIC Indicator Codes  
1
2
1
link indicator  
2
activity indicator  
Indicator  
Indicator Code  
Link and activity  
indicators are off  
The NIC is not connected to the network.  
Link indicator is green  
The NIC is connected to a valid network link at  
1000 Mbps.  
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Indicator  
Indicator Code  
Link indicator is amber  
The NIC is connected to a valid network link at  
10/100 Mbps.  
Activity indicator is green Network data is being sent or received.  
blinking  
Power Indicator Codes  
The power supplies have indicators that show whether power is present or  
whether a power fault has occurred.  
•
•
Not lit — AC power is not connected.  
Green — In standby mode, a green light indicates that a valid AC source is  
connected to the power supply and that the power supply is operational.  
When the system is on, a green light also indicates that the power supply is  
providing DC power to the system.  
•
•
Amber — Indicates a problem with the power supply.  
Alternating green and amber — When hot-adding a power supply, this  
indicates that the power supply is mismatched with the other power  
supply (a high output power supply and an energy smart power supply are  
installed in the same system). Replace the power supply that has the  
flashing indicator with a power supply that matches the capacity of the  
other installed power supply.  
CAUTION: When correcting a power supply mismatch, replace only the power  
supply with the flashing indicator. Swapping the opposite power supply to make a  
matched pair can result in an error condition and unexpected system shutdown. To  
change from a High Output configuration to an Energy Smart configuration or vice  
versa, you must power down the system.  
22  
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Figure 1-4. Power Supply Status Indicator  
1
2
1
Velcro strap  
2
power supply status indicator  
LCD Status Messages  
The LCD messages consist of brief text messages that refer to events recorded  
in the System Event Log (SEL). For information on the SEL and configuring  
system management settings, see the systems management software  
documentation.  
NOTE: If your system fails to boot, press the System ID button for at least 5 seconds  
until an error code appears on the LCD. Record the code, then see "Getting Help" on  
page 203.  
Viewing Status Messages  
If a system error occurs, the LCD screen will turn amber. Press the Select  
button to view the list of errors or status messages. Use the left and right  
buttons to highlight an error number, and press Select to view the error.  
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Removing LCD Status Messages  
For faults associated with sensors, such as temperature, voltage, fans, and so  
on, the LCD message is automatically removed when that sensor returns to a  
normal state. For other faults, you must take action to remove the message  
from the display:  
•
Clear the SEL — You can perform this task remotely, but you will lose the  
event history for the system.  
•
Power cycle — Turn off the system and disconnect it from the electrical  
outlet; wait approximately 10 seconds, reconnect the power cable, and  
restart the system.  
NOTE: The following LCD status messages are displayed in the simple format. See  
"Setup Menu" on page 16 to select the format in which the messages are displayed.  
Table 1-1. LCD Status Messages  
Code Text  
Causes  
Corrective Actions  
E1000 Failsafe  
voltage  
Check the SEL for critical Remove AC power to the  
failure events.  
system for 10 seconds and  
restart the system.  
error.  
Contact  
support.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E1114 Ambient Temp Ambient temperature has  
See "Troubleshooting  
System Cooling  
exceeds  
allowed  
range.  
reached a point outside of  
the allowed range.  
Problems" on page 180.  
E1116 Memory  
disabled,  
Memory has exceeded  
Remove AC power to the  
allowable temperature and system for 10 seconds and  
has been disabled to prevent restart the system.  
temp above  
range. Power damage to the components.  
cycle AC.  
See "Troubleshooting  
System Cooling  
Problems" on page 180. If  
the problem persists, see  
"Getting Help" on  
page 203.  
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Code  
Text  
Causes  
Corrective Actions  
E1119 Chipset #  
temp out of  
Chipset temperature has  
reached a point outside of  
See "Troubleshooting  
System Cooling  
range. Check the allowed range.  
Problems" on page 180.  
motherboard  
heatsinks.  
E1120 CPU VCORE  
Temp: "CPU  
VCORE  
The regulator temperature See "Troubleshooting  
has reached a point outside System Cooling  
of the allowed range. Problems" on page 180.  
Regulator  
temp  
exceeding  
range. Check  
fans".  
E1121 CPU VCACHE  
Temp: "CPU  
VCACHE  
The regulator temperature See "Troubleshooting  
has reached a point outside System Cooling  
of the allowed range. Problems" on page 180.  
Regulator  
temp  
exceeding  
range. Check  
fans".  
E1122 Mem VR Temp : The regulator temperature See "Troubleshooting  
"Mem Voltage has reached a point outside System Cooling  
Regulator  
temp  
of the allowed range.  
Problems" on page 180.  
exceeding  
range. Check  
fans".  
E1210 Motherboard  
battery  
CMOS battery is missing or See "Troubleshooting the  
the voltage is outside of the System Battery" on  
failure.  
allowable range.  
page 178.  
Check  
battery.  
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Code  
E1211 RAID  
Controller  
Text  
Causes  
Corrective Actions  
RAID battery is either  
missing, bad, or unable to  
recharge due to thermal  
issues.  
Reseat the RAID battery  
connector. See "Installing  
the RAID Battery" on  
page 147 and  
battery  
failure.  
Check  
"Troubleshooting System  
Cooling Problems" on  
page 180.  
battery.  
E1216 3.3V  
3.3V voltage regulator failed. Remove and reseat the  
PCIe expansion cards. If  
the problem persists, see  
"Troubleshooting  
Regulator  
failure.  
Reseat PCIe  
cards.  
Expansion Cards" on  
page 189.  
E1219 Disk  
Storage backplane voltage  
regulator has failed.  
Remove and reseat the  
backplane. If the problem  
persists, see "Getting  
Help" on page 203.  
Backplane  
power  
failure.  
Check BP  
power cable.  
E1222 CPU # VCACHE Processor voltage regulator Reseat the processor(s).  
Regulator  
failure.  
Contact  
failed.  
See "Troubleshooting the  
Processors" on page 190.  
If the problem persists,  
see "Getting Help" on  
page 203.  
support.  
E122C CPU Power  
cycle AC.  
A power fault was detected Remove AC power to the  
Fault. Power when powering up the  
processor(s).  
system for 10 seconds and  
restart the system.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E122E On-board  
regulator  
One of the on-board voltage Remove AC power to the  
regulators failed.  
system for 10 seconds and  
restart the system.  
failed. Call  
support.  
If the problem persists,  
see "Getting Help" on  
page 203.  
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Code  
Text  
Causes  
Corrective Actions  
E1233 IO Riser  
power  
IO riser voltage regulator  
failed.  
Reseat the I/O riser.  
If the problem persists,  
see "Getting Help" on  
page 203.  
failure.  
Reseat IO  
Riser.  
E1234 Memory Riser Memory riser voltage  
Reseat the memory riser.  
# power  
failure.  
Reseat riser  
and DIMMs.  
regulator failed.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E1243 CPU # VCORE  
Regulator  
failure.  
Processor voltage regulator Reseat the processor. See  
failed.  
"Troubleshooting the  
Processors" on page 190.  
Contact  
Support.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E1244 Embedded10Gb Insufficient standby power Reseat the power supplies.  
NICs  
for 10 Gb embedded NICs. See "Troubleshooting  
disabled.  
Check or add  
PSUs.  
Power Supplies" on  
page 179.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E1245 CPU # VIO  
Regulator  
failure.  
Processor voltage regulator Reseat the processor. See  
failed.  
"Troubleshooting the  
Processors" on page 190.  
Contact  
support.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E1310 Fan ## RPM  
exceeding  
RPM of specified fan is  
outside of the intended  
See "Troubleshooting  
System Cooling  
range. Check operating range.  
fan.  
Problems" on page 180.  
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Code  
E1313 Fan  
redundancy  
Text  
Causes  
The system is no longer fan Check LCD for additional  
redundant. Another fan scrolling messages. See  
failure would put the system "Troubleshooting a Fan"  
at risk of over-heating. on page 180.  
Corrective Actions  
lost. Check  
fans.  
E1314 Critical  
All fans have been removed Ensure that the fans are  
system  
coolingloss.  
Check fans.  
from system.  
properly installed. See  
"Troubleshooting a Fan"  
on page 180.  
E1410 System Fatal A fatal system error has been Check LCD for additional  
Error  
detected.  
scrolling messages.  
detected.  
Remove AC power to the  
system for 10 seconds and  
restart the system.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E1414 CPU # temp  
exceeding  
Specified processor is out of Ensure that the processor  
acceptable temperature  
heat sinks are properly  
installed. See  
range. Check range.  
CPU heatsink.  
"Troubleshooting the  
Processors" on page 190  
and "Troubleshooting  
System Cooling  
Problems" on page 180.  
E1418 CPU # not  
detected.  
Specified processor is  
missing or bad, and the  
Ensure that the specified  
processor is properly  
Check CPU is system is in an unsupported installed. See  
seated  
configuration.  
"Troubleshooting the  
properly.  
Processors" on page 190.  
E141C Unsupported  
Processors are in an  
Ensure that your  
CPU configur- unsupported configuration. processors match and  
ation. Check  
CPU or BIOS  
revision.  
conform to the type  
described in the processor  
technical specifications  
outlined in your system’s  
Getting Started Guide.  
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E141F CPU #  
protocol  
Text  
Causes  
Corrective Actions  
The system BIOS reported a Remove AC power to the  
processor protocol error.  
system for 10 seconds and  
restart the system.  
error. Power  
cycle AC.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E1420 CPU Bus  
The system BIOS reported a Remove AC power to the  
parityerror. processor bus parity error.  
Power cycle  
AC.  
system for 10 seconds and  
restart the system.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E1421 CPU #  
The system BIOS reported a Remove AC power to the  
initializati processor initialization error. system for 10 seconds and  
on error.  
Power cycle  
AC.  
restart the system.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E1422 CPU # machine The system BIOS reported a Remove AC power to the  
check error. machine check error.  
system for 10 seconds and  
Power cycle  
AC.  
restart the system.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E1610 Power Supply Specified power supply was See "Troubleshooting  
# (### W)  
missing.  
Check power  
supply.  
removed or is missing from Power Supplies" on  
the system.  
page 179.  
E1614 Power Supply Specified power supply  
See "Troubleshooting  
Power Supplies" on  
page 179.  
# (### W)  
failed.  
error. Check  
power supply.  
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Code  
Text  
Causes  
A power supply fan failure, See "Troubleshooting  
an over-temperature Power Supplies" on  
Corrective Actions  
E1618 Predictive  
failure on  
Power Supply condition, or power supply page 179.  
# (### W).  
Check PSU.  
communication error has  
caused the predictive  
warning of an impending  
power supply failure.  
E161C Power Supply Specified power supply is  
Check the AC power  
# (### W)  
lost AC  
attached to the system, but source for the specified  
it has lost its AC input.  
power supply. If the  
power. Check  
PSU cables.  
problem persists, see  
"Troubleshooting Power  
Supplies" on page 179.  
E1620 Power Supply Specified power supply's AC Check the AC power  
# (### W) AC input is outside of the  
power error. allowable range.  
Check PSU  
source for the specified  
power supply. If the  
problem persists, see  
"Troubleshooting Power  
Supplies" on page 179.  
cables.  
E1624 Lost power  
supply  
The power supply subsystem See "Troubleshooting  
is no longer redundant. If Power Supplies" on  
redundancy.  
Check PSU  
cables.  
the remaining power supply page 179.  
fails, the system will shut  
down.  
E1626 Power Supply The power supplies in the  
Mismatch. system are not the same  
Ensure that power  
supplies with matching  
wattage are installed. See  
the Technical  
PSU1 = ### W, wattage.  
PSU2 = ### W.  
Specifications outlined in  
your system’s Getting  
Started Guide.  
E1629 Power  
required >  
The system configuration  
requires more power than  
Turn off power to the  
system, reduce the  
PSU wattage. the power supplies can  
Check PSU and provide, even with  
hardware configuration or  
install higher-wattage  
power supplies, and then  
restart the system.  
config.  
throttling.  
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Text  
Causes  
Corrective Actions  
E1631 System power The processors and memory Remove AC power to the  
drawexceeded throttling is not sufficient to system for 10 seconds and  
threshold.  
Contact  
support.  
keep system power  
consumption below the  
maximum safe level with  
current power supply  
configuration.  
restart the system.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E1632 PowerSafe  
event.  
The processors and memory Remove AC power to the  
have been throttled to keep system for 10 seconds and  
system power consumption restart the system.  
Contact  
support.  
below the maximum safe  
If the problem persists,  
level with current power  
see "Getting Help" on  
supply configuration.  
page 203.  
E1710 I/O channel  
The system BIOS reported Check the SEL for more  
check error. an I/O channel check.  
Review &  
clear SEL.  
information and then  
clear the SEL. Remove  
AC power to the system  
for 10 seconds and restart  
the system.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E1711 PCI parity  
The system BIOS reported a Remove and reseat the  
error on Bus PCI parity error on a  
PCIe expansion cards. If  
## Device ## component that resides in the problem persists, see  
Function ##. PCI configuration space at "Troubleshooting  
bus ##, device ##,  
Expansion Cards" on  
function ##.  
page 189.  
PCI parity  
error on Slot PCI parity error on a  
#. Review &  
clear SEL.  
The system BIOS reported a Remove and reseat the  
PCIe expansion cards. If  
component that resides in the problem persists, see  
the specified slot.  
"Troubleshooting  
Expansion Cards" on  
page 189.  
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E1712 PCI system  
error on Bus PCI system error on a  
Text  
Causes  
The system BIOS reported a Remove and reseat the  
PCIe expansion cards. If  
Corrective Actions  
## Device ## component that resides in the problem persists, see  
Function ##. PCI configuration space at "Troubleshooting  
bus ##, device ##,  
Expansion Cards" on  
function ##.  
page 189.  
PCI system  
error on Slot PCI system error on a  
#. Review &  
clear SEL.  
The system BIOS reported a Reinstall the expansion-  
card riser. See "Expansion  
component that resides in Cards and Expansion-  
the specified slot.  
Card Riser" on page 124.  
If the problem persists,  
the riser card or system  
board is faulty. See  
"Getting Help" on  
page 203.  
E1714 Unknown  
The system BIOS  
Check the SEL for more  
error.Review determined there has been information and then  
& clear SEL. an error in the system, but is clear the SEL. Remove  
unable to determine its  
AC power to the system  
for 10 seconds and restart  
the system.  
origin.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E1715 Fatal I/O  
The system BIOS  
Check the SEL for more  
Error.Review determined there has been a information, and then  
& clear SEL. fatal error in the system.  
clear the SEL. Remove  
AC power to the system  
for 10 seconds, and restart  
the system.  
If the problem persists,  
see "Getting Help" on  
page 203.  
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Text  
Causes  
Corrective Actions  
E1716 Chipset IERR The system BIOS reported a Check the SEL for more  
Bus ## Dev ## chipset internal error that  
Function ##. resides in bus ##, device  
information, and then  
clear the SEL. Remove  
AC power to the system  
for 10 seconds, and restart  
the system.  
Review &  
##, function ##.  
clear SEL.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E1717 CPU #  
internal  
The system BIOS  
Check the SEL for more  
information, and then  
determined that the  
error.Review specified processor has had clear the SEL. Remove  
& clear SEL. an internal error.  
AC power to the system  
for 10 seconds, and restart  
the system.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E171F PCIe fatal  
The system BIOS has  
Remove and reseat the  
error on Bus reported a PCIe fatal error PCIe expansion cards. If  
## Device ## on a component that resides the problem persists, see  
Function ##. in PCI configuration space "Troubleshooting  
at bus ##, device ##,  
Expansion Cards" on  
function ##.  
page 189.  
PCIe fatal  
The system BIOS has  
Reinstall the expansion-  
error on Slot reported a PCIe fatal error card riser. See "Expansion  
#. Review &  
clear SEL.  
on a component that resides Cards and Expansion-  
in the specified slot.  
Card Riser" on page 124.  
If the problem persists,  
the riser card or system  
board is faulty. See  
"Getting Help" on  
page 203.  
E1810 Hard drive ## The specified hard drive  
fault.Review experienced a fault.  
& clear SEL.  
See "Troubleshooting a  
Hard Drive" on page 186.  
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E1812 Hard drive ## The specified hard drive has Information only.  
removed. been removed from the  
Text  
Causes  
Corrective Actions  
Check drive. system.  
E1813 InternalDual The internal dual SD  
Reseat the internal dual  
SD module card.  
SD Module  
Card #  
module card has failed.  
If the problem persists,  
see "Getting Help" on  
page 203.  
failed.Check  
SD card.  
E1814 Internal SD  
The internal dual SD  
Change the write-protect  
switch setting on SD card.  
Module Card # module card is write-  
write-  
protected and cannot be  
protected.  
Check SD  
card.  
used.  
E1815 InternalDual The internal dual SD  
Initiate a rebuild on the  
next POST execution.  
SD Module  
redundancy  
lost. Check  
SD cards.  
module bootable media is  
no longer redundant.  
Reseat the internal dual  
SD module card. See  
"Removing an Internal SD  
Card" on page 142 and  
"Installing an Internal SD  
Card" on page 142.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E1A14 SAS cable A  
failure.  
SAS cable A is missing or  
bad.  
Reseat the cable. If the  
problem persists, replace  
cable.  
Check  
connection.  
If the problem persists,  
see "Getting Help" on  
page 203.  
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Text  
Causes  
Corrective Actions  
E1A15 SAS cable B  
failure.  
SAS cable B is missing or  
bad.  
Reseat the cable. If the  
problem persists, replace  
cable.  
Check  
connection.  
If the problem persists,  
see "Getting Help" on  
page 203  
E1A1D Controlpanel USB cable to the control  
USB cable not panel is missing or bad.  
detected.  
Reseat the cable. If the  
problem persists, replace  
cable.  
Check cable.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E2010 Memory not  
detected.  
Inspect  
No memory was detected in Install memory or reseat  
the system.  
the memory risers and  
memory modules. See  
"Installing a Memory  
Riser" on page 101,  
DIMMs.  
"Installing Memory  
Modules" on page 102 or  
"Troubleshooting System  
Memory" on page 181.  
E2011 Memory  
Memory detected, but is not See "Troubleshooting  
configuratio configurable. Error detected System Memory" on  
n failure. during memory page 181.  
Check DIMMs. configuration.  
E2012 Memory Memory configured, but is See "Troubleshooting  
configured unusable. System Memory" on  
page 181.  
butunusable.  
Check DIMMs.  
E2013 BIOS unable  
to shadow  
The system BIOS failed to See "Troubleshooting  
copy its flash image into  
System Memory" on  
page 181.  
memory.Check memory.  
DIMMs.  
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Text  
Causes  
Corrective Actions  
E2014 CMOS RAM  
failure.  
CMOS failure. CMOS RAM Remove AC power to the  
not functioning properly.  
system for 10 seconds and  
restart the system.  
Power cycle  
AC.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E2015 DMA  
DMA controller failure.  
Remove AC power to the  
system for 10 seconds and  
restart the system.  
Controller  
failure.  
Power cycle  
AC.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E2016 Interrupt  
Controller  
failure.  
Interrupt controller failure. Remove AC power to the  
system for 10 seconds and  
restart the system.  
Power cycle  
AC.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E2017 Timerrefresh Timer refresh failure.  
Remove AC power to the  
system for 10 seconds and  
restart the system.  
failure.  
Power cycle  
AC.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E2018 Programmable Programmable interval  
Remove AC power to the  
system for 10 seconds and  
restart the system.  
Timer error. timer error.  
Power cycle  
AC.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E2019 Parityerror. Parity error.  
Remove AC power to the  
system for 10 seconds and  
restart the system.  
Power cycle  
AC.  
If the problem persists,  
see "Getting Help" on  
page 203.  
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Text  
Causes  
Corrective Actions  
E201A SuperIO  
failure.  
SIO failure.  
Remove AC power to the  
system for 10 seconds and  
restart the system.  
Power cycle  
AC.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E201B Keyboard  
Controller  
Keyboard controller failure. Remove AC power to the  
system for 10 seconds and  
error. Power  
cycle AC.  
restart the system.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E201C SMI  
System management  
Remove AC power to the  
system for 10 seconds and  
restart the system.  
initializati interrupt (SMI)  
on failure.  
Power cycle  
AC.  
initialization failure.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E201D Shutdowntest BIOS shutdown test failure. Remove AC power to the  
failure.  
Power cycle  
AC.  
system for 10 seconds and  
restart the system.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E201E POST memory  
BIOS POST memory test  
See "Troubleshooting  
System Memory" on  
page 181.  
testfailure. failure.  
Check DIMMs.  
If the problem persists,  
see "Getting Help" on  
page 203.  
E2020 CPU  
Processor configuration  
Check screen for specific  
error messages. See  
configuratio failure.  
n failure.  
Check screen  
message.  
"Troubleshooting the  
Processors" on page 190.  
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Text  
Causes  
Corrective Actions  
E2021 Incorrect  
memory  
Incorrect memory  
configuration.  
Check screen for specific  
error messages. See  
configur-  
ation.Review  
User Guide.  
"Troubleshooting System  
Memory" on page 181.  
E2022 General  
General failure after video. Check screen for specific  
error messages.  
failure  
during POST.  
Check screen  
message.  
E2025 QPI  
QuickPath Interconnect  
See "Getting Help" on  
page 203.  
initializati (QPI) failure.  
on error.  
Contact  
support.  
E2026 Memory  
Invalid memory  
initializati configuration.  
on error.  
Ensure that the memory  
modules are installed in a  
valid configuration. See  
"General Memory Module  
Installation Guidelines"  
on page 92. See "Getting  
Help" on page 203.  
Contact  
support.  
E2110 Multibit  
The memory module in slot See "Troubleshooting  
Error on DIMM "##" has had a multi-bit  
System Memory" on  
page 181.  
##. Reseat  
DIMM.  
error (MBE).  
E2111 SBE log  
disabled on  
DIMM ##.  
The system BIOS has  
Remove AC power to the  
disabled memory single-bit system for 10 seconds and  
error (SBE) logging and will restart the system.  
Reseat DIMM. not log any more SBEs until  
If the problem persists,  
see "Troubleshooting  
System Memory" on  
page 181.  
the system is rebooted. "##"  
represents the memory  
module implicated by the  
BIOS.  
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Causes  
Corrective Actions  
E2112 Memoryspared The system BIOS spared the Remove AC power to the  
on Card x  
DIMM ##.  
Power cycle  
AC.  
memory because it has  
system for 10 seconds and  
determined the memory has restart the system.  
too many errors.  
If the problem persists,  
see "Troubleshooting  
System Memory" on  
page 181.  
E2113 Mem mirror  
OFF on DIMM  
## & ##.  
The system BIOS disabled Remove AC power to the  
memory mirroring because system for 10 seconds and  
it has determined one half restart the system.  
Power cycle  
AC.  
of the mirror has had too  
If the problem persists,  
many errors. "## & ##"  
see "Troubleshooting  
represents the memory  
System Memory" on  
module pair implicated by  
page 181.  
the BIOS.  
I1910 Intrusion  
detected.  
System cover has been  
removed.  
Information only.  
Checkchassis  
cover.  
I1911 LCD Log Full. LCD overflow message. A  
Check SEL to maximum of ten error  
Check the SEL for details  
on the events.  
review all  
Errors.  
messages can display  
sequentially on the LCD.  
The eleventh message  
instructs the user to check  
the SEL for details on the  
events.  
Remove AC power to the  
system for 10 seconds or  
clear the SEL.  
I1912 SEL full.  
Review &  
The SEL is full of events  
and is unable to log any  
more.  
Check the SEL for more  
information and then  
clear the SEL.  
clear log.  
W1100 CPU VCORE  
Regulator  
temp  
The regulator temperature See "Troubleshooting  
has reached a point outside System Cooling  
of the allowed range.  
Problems" on page 180. If  
the problem persists, see  
"Getting Help" on  
page 203.  
exceeding  
range. Check  
fans.  
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Text  
Causes  
The regulator temperature See "Troubleshooting  
has reached a point outside System Cooling  
Corrective Actions  
W1101 CPU VCACHE  
Regulator  
temp  
of the allowed range.  
Problems" on page 180. If  
the problem persists, see  
"Getting Help" on  
page 203.  
exceeding  
range. Check  
fans.  
W1102 Mem Voltage  
Regulator  
temp  
The regulator temperature See "Troubleshooting  
has reached a point outside System Cooling  
of the allowed range.  
Problems" on page 180. If  
the problem persists, see  
"Getting Help" on  
page 203.  
exceeding  
range. Check  
fans  
W1228 RAID  
Controller  
battery  
Warns predictively that the Allow RAID battery to  
RAID battery has less than charge to greater than 24  
24 hours of charge left.  
hours of sustained charge.  
capacity <  
24hr.  
If problem persists,  
replace the RAID battery.  
See "Installing the RAID  
Battery" on page 147.  
W1627 Power  
required >  
The system configuration  
requires more power than  
Turn off power to the  
system, reduce the  
PSU wattage. what the power supply can hardware configuration or  
Check PSU and provide.  
config.  
install higher-wattage  
power supplies, and then  
restart the system.  
W1628 Performance  
degraded.  
The system configuration  
requires more power than  
Turn off power to the  
system, reduce the  
Check PSU and what the power supply can hardware configuration or  
system  
configur-  
ation.  
provide, but it can boot if  
install higher-wattage  
power supplies, and then  
restart the system.  
throttled.  
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Text  
Causes  
Corrective Actions  
W1630 Power supply The power supply subsystem Reseat the power supplies.  
redundancy  
degraded.  
Check PSU  
cables.  
is no longer fully redundant, See "Troubleshooting  
but at least one more supply Power Supplies" on  
can fail before the system is page 179.  
at risk of shutting down.  
If the problem persists,  
see "Getting Help" on  
page 203.  
NOTE: For the full name of an abbreviation or acronym used in this table, see the  
Glossary at support.dell.com/manuals.  
System Messages  
System messages appear on the screen to notify you of a possible problem  
with the system.  
NOTE: If you receive a system message not listed in the table, check the  
documentation for the application that is running when the message appears or the  
operating system's documentation for an explanation of the message and  
recommended action.  
Table 1-2. System Messages  
Message  
Causes  
Corrective Actions  
Alert! iDRAC6 not The iDRAC6 is not  
Wait for the system to  
reboot.  
responding.  
Rebooting.  
responding to BIOS  
communication either  
because it is not functioning  
properly or has not  
completed initialization. The  
system will reboot.  
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Message  
Causes  
Corrective Actions  
Alert! iDRAC6 not The iDRAC6 is hung.  
Remove AC power to the  
system for 10 seconds and  
restart the system.  
responding.  
The iDRAC6 was remotely  
Power required  
reset while system was  
may exceed PSU  
booting  
wattage.  
After AC recovery, the  
Alert!  
iDRAC6 takes longer than  
Continuing  
normal to boot.  
system boot  
accepts the risk  
that system may  
power down  
without warning.  
Alert! Node  
Interleaving  
disabled! Memory interleaving, or the  
configuration  
does not support (for example, a memory  
The memory configuration Ensure that the memory  
does not support node  
modules are installed in a  
configuration that supports  
node interleaving. Check  
other system messages for  
additional information for  
configuration has changed  
Node  
module has failed) so that  
Interleaving.  
node interleaving cannot be possible causes. For memory  
supported. The system will configuration information,  
run but without node  
interleaving.  
see "General Memory  
Module Installation  
Guidelines" on page 92. If  
the problem persists, see  
"Troubleshooting System  
Memory" on page 181.  
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Message  
Causes  
The system configuration of If any system components  
were just upgraded, return  
the system to the previous  
cards may not be supported configuration. If the system  
Corrective Actions  
Alert! Power  
required exceeds processor(s), memory  
PSU wattage.  
Check PSU and  
system  
modules, and expansion  
by the power supplies.  
boots without this warning,  
then the replaced  
configuration.  
component(s) are not  
Alert!  
supported with this power  
supply. If Energy Smart  
power supplies are installed,  
replace them with the High  
Output power supplies to use  
the components. See "Power  
Supplies" on page 154.  
Continuing  
system boot  
accepts the risk  
that system may  
power down  
without warning.  
Alert! Redundant Memory Mirroring was  
Check the memory modules  
memory disabled! enabled in the system setup for failure. See  
Memory  
program, but the current  
"Troubleshooting System  
configuration  
configuration does not  
Memory" on page 181. Reset  
does not support support redundant memory. the memory setting, if  
redundant  
memory.  
A memory module may be  
appropriate. See "Using the  
System Setup Program and  
UEFI Boot Manager" on  
page 63.  
faulty.  
Alert! System  
fatal error  
during previous  
boot.  
An error caused the system to Check other system  
reboot.  
messages for additional  
information for possible  
causes.  
BIOS  
System is in manufacturing Reboot to take the system  
mode. out of manufacturing mode.  
MANUFACTURING  
MODE detected.  
MANUFACTURING  
MODE will be  
cleared before  
the next boot.  
System reboot  
required for  
normal  
operation.  
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Message  
Causes  
Corrective Actions  
BIOS Update  
Attempt Failed!  
Remote BIOS update  
attempt failed.  
Retry the BIOS update. If  
problem persists, see  
"Getting Help" on page 203.  
Caution!  
NVRAM_CLR jumper is  
Move the NVRAM_CLR  
NVRAM_CLR jumper installed in the clear setting. jumper to the default  
is installed on  
system board.  
CMOS has been cleared.  
position (pins 3 and 5). See  
Figure 6-1 for jumper  
location. Restart the system  
and re-enter the BIOS  
settings. See "Using the  
System Setup Program and  
UEFI Boot Manager" on  
page 63.  
CPU set to  
minimum  
frequency.  
The processor speed may be If not an intentional setting,  
intentionally set lower for check any other system  
power conservation. messages for possible causes.  
CPUs with  
different cache  
sizes detected.  
Mismatched processors have Ensure that all processors  
been installed in the system. have the same cache size,  
number of cores and logical  
processors, and power rating.  
CPUs with  
Ensure that the processors  
different core  
sizes detected!  
System halted  
are properly installed. See  
"Processors" on page 148.  
CPUs with  
different  
logical  
processors  
detected! System  
halted.  
CPUs with  
different power  
rating detected!  
System halted.  
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Message  
Causes  
Corrective Actions  
Current boot mode The system failed to boot  
Ensure that the boot mode is  
is set to UEFI.  
Please ensure  
compatible  
because UEFI boot mode is set correctly and that the  
enabled in BIOS and the proper bootable media is  
boot operating system is non- available. See "Using the  
bootable media is UEFI.  
available. Use  
the system setup  
program to change  
the boot mode as  
needed.  
System Setup Program and  
UEFI Boot Manager" on  
page 63.  
Embedded NICx and The operating system NIC  
Check the system  
NICy:  
interface is set in BIOS. The management software or the  
OS NIC=<ENABLED  
|DISABLED>,  
Management  
Shared NIC=  
<ENABLED  
Management Shared NIC  
interface is set in  
System Setup program for  
NIC settings. If a problem is  
indicated, see  
management tools.  
"Troubleshooting a NIC" on  
page 175.  
|DISABLED>  
Error 8602 -  
Auxiliary Device loose or improperly  
Mouse or keyboard cable is  
Reseat the mouse or  
keyboard cable.  
Failure. Verify  
that mouse and  
keyboard are  
securely  
connected.  
Defective mouse or keyboard. Ensure that the mouse or  
keyboard is operational. See  
"Troubleshooting a USB  
attached to  
correct  
Device" on page 174.  
connectors.  
Gate A20 failure Faulty keyboard controller;  
faulty system board.  
See "Getting Help" on  
page 203.  
General failure  
The operating system is  
unable to carry out the  
command.  
This message is usually  
followed by specific  
information. Note the  
information, and take the  
appropriate action to resolve  
the problem.  
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Message  
Causes  
Corrective Actions  
Invalid  
An invalid system  
configuration caused a  
system halt.  
Run the System Setup  
program and review the  
current settings. See "Using  
the System Setup Program  
and UEFI Boot Manager" on  
page 63.  
configuration  
information -  
please run SETUP  
program.  
Invalid PCIe card The system halted because  
found in the an invalid PCIe expansion  
Internal_Storage card is installed in the  
Remove the PCIe expansion  
card and install the  
integrated storage controller  
slot!  
dedicated storage controller in the dedicated slot. See  
slot.  
"Integrated Storage  
Controller Card" on  
page 143.  
Keyboard  
controller  
failure  
Faulty keyboard controller;  
faulty system board  
See "Getting Help" on  
page 203.  
Keyboard data  
line failure  
Keyboard cable connector is Reseat the keyboard cable. If  
improperly connected or the the problem persists, see  
keyboard is defective. "Troubleshooting a USB  
Device" on page 174.  
Keyboard stuck  
key failure  
Keyboard fuse has Overcurrent detected at the See "Getting Help" on  
failed  
keyboard connector.  
page 203.  
Local keyboard  
may not work  
The USB ports are disabled Power down and restart the  
in the system BIOS.  
system from the power  
because all user  
accessible USB  
ports are  
disabled. If  
operating  
button, and then enter the  
System Setup program to  
enable the USB port(s). See  
"Entering the System Setup  
Program" on page 64.  
locally, power  
cycle the system  
and enter system  
setup program to  
change settings.  
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Message  
Causes  
Corrective Actions  
Memory Riser <x> The memory riser connector Reseat the memory riser(s).  
disabled - SMI  
channel training  
failure.  
is not properly seated.  
See "Removing a Memory  
Riser" on page 100 and  
"Installing a Memory Riser"  
on page 101.  
The memory riser connector  
or the processor socket may  
be exposed to dust.  
Memory Riser <x>  
disabled - Memory  
Buffer  
communication  
error.  
Ensure that the memory riser  
connectors and processor  
sockets are clean.  
The processor has bent pins.  
Verify that there are no bent  
pins on the processor. If the  
processor has bent pins, see  
"Getting Help" on page 203.  
Memory Riser <x> The memory modules are not Replace or reseat the  
disabled -  
properly seated.  
memory module(s). See  
MemBIST error.  
"Removing Memory  
The memory module  
connector may be exposed to  
dust.  
Modules" on page 105 and  
"Installing Memory Modules"  
on page 102.  
Memory Riser <x>  
disabled -  
MemBIST timeout.  
Unsupported memory  
module.  
Ensure that the memory  
module connectors are clean  
and supported memory  
modules are installed in a  
valid configuration. See  
"General Memory Module  
Installation Guidelines" on  
page 92.  
Memory Riser <x>  
disabled - Rank  
not found.  
Memory riser <x>  
disabled - DIMM  
communication  
error  
Memory Riser <x>  
disabled - DDR  
training failure  
Memory Riser <x>  
disabled - Simple  
memory test  
failure.  
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Message  
Causes  
Corrective Actions  
Memory Riser <x> The memory modules are not Replace or reseat the  
disabled - No  
Memory detected.  
properly seated.  
memory module(s). See  
"Removing Memory  
The memory module  
connector may be exposed to  
dust.  
Modules" on page 105 and  
"Installing Memory Modules"  
on page 102.  
Unsupported memory  
module.  
Verify that the memory  
modules are identical and  
not in a locked step pair.  
Memory Riser <x> Unsupported memory  
See "General Memory  
Module Installation  
Guidelines" on page 92.  
disabled -  
modules in the first locked  
Invalid DIMM.  
step pair.  
Replace the memory  
modules. See "Removing  
Memory Modules" on  
page 105 and "Installing  
Memory Modules" on  
page 102.  
Memory Riser <x> An empty memory riser is  
Install memory modules in  
the riser. See "General  
disabled - No  
DIMM detected.  
installed.  
Memory Module Installation  
Guidelines" on page 92.  
DIMM  
Unsupported memory  
modules on slots 3 to 8.  
Ensure that the memory  
modules are installed in a  
valid configuration. See  
"General Memory Module  
Installation Guidelines" on  
page 92.  
unsupported:  
Memory Riser <x>  
DIMM<y>  
Memory Riser<x>  
Lockstep pair  
DIMM <y & z>  
disabled  
Please replace  
the DIMM or  
remove the  
lockstep pair  
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Message  
Causes  
Corrective Actions  
DIMM mismatch:  
Locked step pairs do not  
Ensure that the memory  
modules match for a locked  
step pair. See "General  
Memory Riser <x> match.  
Lockstep Pair  
DIMM <y & z>  
Memory Module Installation  
Guidelines" on page 92.  
disabled.  
Please replace  
the lockstep pair  
with matching  
DIMM(s).  
MemBIST timeout: The memory modules are not Replace or reseat the  
Memory riser<x>  
Locstep Pair DIMM  
<x & y> disabled.  
properly seated.  
memory module(s). See  
"Removing Memory  
The memory module  
connector may be exposed to  
dust.  
Modules" on page 105 and  
"Installing Memory Modules"  
on page 102.  
Please replace  
the DIMM(s) or  
remove the  
Faulty memory module.  
Ensure that the memory  
lockstep pair.  
module connectors are clean.  
MemBIST error:  
Memory riser(s)  
<x> Locstep Pair  
DIMM <x & y>  
disabled.  
Please replace  
the DIMM(s) or  
remove the  
lockstep pair.  
DDR training  
Error: Memory  
riser <x> DIMM  
<y>  
Memory riser <x>  
lockstep pair <y  
& z> disabled.  
Please replace  
the DIMM(s) or  
remove the  
lockstep pair.  
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Message  
Causes  
While mixing different rank Ensure that the memory  
memory modules, the lower modules are installed in a  
valid configuration. See  
installed on slots 1 and 2 or "General Memory Module  
on slots 5 and 6. Installation Guidelines" on  
page 92.  
Corrective Actions  
DIMM population  
violation:  
Memory riser <x> rank memory modules are  
DIMM <y>  
Memory riser <x>  
lockstep pair  
DIMM <x & y>  
disabled.  
Please populate  
DIMM(s) with  
largest number of  
ranks in the  
lowest slot.  
DDR Channel  
Disabled.  
Memory riser <x>  
lockstep pair  
DIMM <y & z>  
disabled.  
Memory riser <x>  
lockstep pair  
DIMM <y & z>  
disabled.  
Please ensure  
each lockstep  
pair is installed  
correctly.  
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Message  
Causes  
Corrective Actions  
DellMemBIST  
timeout: Memory  
riser <x> DIMM  
<y>  
The memory modules are not Replace or reseat the  
properly seated.  
memory module(s). See  
"Removing Memory  
The memory module  
Modules" on page 105 and  
"Installing Memory Modules"  
on page 102.  
connector may be exposed to  
Memory riser <x> dust.  
lockstep pair  
Faulty memory module.  
DIMM <x & y>  
disabled.  
Ensure that the memory  
module connectors are clean.  
Please replace  
the DIMM(s) or  
remove the  
lockstep pair.  
DellMemBIST  
error: Memory  
riser <x> DIMM  
<y>  
Memory riser <x>  
lockstep pair  
DIMM <x & y>  
disabled.  
Please replace  
the DIMM or  
remove the  
lockstep pair.  
Manufacturing  
mode detected.  
System is in manufacturing Reboot to take the system  
mode.  
out of manufacturing mode.  
Memory address  
line failure at  
address, read  
value expecting  
value.  
Faulty or improperly installed See "Troubleshooting System  
memory modules. Memory" on page 181.  
Memory double  
word logic  
Faulty or improperly installed See "Troubleshooting System  
memory modules.  
Memory" on page 181.  
failure at  
address, read  
value expecting  
value.  
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Message  
Causes  
Corrective Actions  
Memory  
Invalid memory  
Ensure that the memory  
modules are installed in a  
Initialization  
Warning: Memory  
size may be  
reduced.  
configuration. The system  
will run but with less memory valid configuration. See  
than is physically available. "General Memory Module  
Installation Guidelines" on  
page 92.  
Memory odd/even  
Faulty or improperly installed See "Troubleshooting System  
logic failure at memory modules.  
address, read  
Memory" on page 181.  
value expecting  
value.  
Memory  
Faulty or improperly installed See "Troubleshooting System  
memory modules. Memory" on page 181.  
write/read  
failure at  
address, read  
value expecting  
value.  
Memory set to  
minimum  
The memory frequency may If not an intentional setting,  
be intentionally set lower for check any other system  
frequency.  
power conservation.  
messages for possible causes.  
The current memory  
Ensure that your memory  
configuration supports the  
configuration may support  
only the minimum frequency. higher frequency. See  
"General Memory Module  
Installation Guidelines" on  
page 92.  
Memory tests  
terminated by  
keystroke.  
POST memory test was  
terminated by pressing a key.  
Information only.  
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Message  
Causes  
Corrective Actions  
No boot device  
available.  
Faulty or missing optical  
Use a bootable USB key, CD,  
drive subsystem, hard drive, or hard drive. If the problem  
or hard-drive subsystem, or persists, see  
no bootable USB key  
installed.  
"Troubleshooting an Internal  
USB Key" on page 183,  
"Troubleshooting a USB  
Device" on page 174,  
"Troubleshooting an Optical  
Drive" on page 185, and  
"Troubleshooting a Hard  
Drive" on page 186. See  
"Using the System Setup  
Program and UEFI Boot  
Manager" on page 63 for  
information on setting the  
order of boot devices.  
No boot sector on Incorrect configuration  
Check the hard-drive  
configuration settings in the  
System Setup program. See  
"Using the System Setup  
Program and UEFI Boot  
Manager" on page 63. If  
necessary, install the  
hard drive.  
settings in System Setup  
program, or no operating  
system on hard drive.  
operating system on your  
hard drive. See your  
operating system  
documentation.  
No timer tick  
interrupt.  
Faulty system board.  
See "Getting Help" on  
page 203.  
PCI BIOS failed  
to install.  
PCIe device BIOS (Option Reseat the expansion card(s).  
ROM) checksum failure Ensure that all appropriate  
detected during shadowing. cables are securely connected  
to the expansion card(s). If  
Cables to expansion card(s)  
the problem persists, see  
loose; faulty or improperly  
"Troubleshooting Expansion  
installed expansion card(s).  
Cards" on page 189.  
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Message  
Causes  
Corrective Actions  
PCIe Training  
Faulty or improperly installed Reseat the PCIe card in the  
Error: Expected  
PCIe card in the specified  
specified slot number. See  
"Troubleshooting Expansion  
Cards" on page 189. If the  
problem persists, see  
Link Width is x, slot.  
Actual Link Width  
is y.  
"Getting Help" on page 203.  
Plug & Play  
Configuration  
Error.  
Error encountered in  
initializing PCIe device;  
faulty system board.  
Install the NVRAM_CLR  
jumper in the clear position  
(pins 1 and 3) and reboot the  
system. See Figure 6-1 for  
jumper location. If the  
problem persists, see  
"Troubleshooting Expansion  
Cards" on page 189.  
Read fault  
The operating system cannot Replace the optical medium,  
read from the hard drive, USB medium or device.  
Requested sector  
not found.  
optical drive, or USB device, Ensure that the SAS  
the system could not find a backplane, USB, or SATA  
particular sector on the disk, cables are properly  
or the requested sector is  
defective.  
connected. See  
"Troubleshooting a USB  
Device" on page 174,  
"Troubleshooting an Optical  
Drive" on page 185, or  
"Troubleshooting a Hard  
Drive" on page 186 for the  
appropriate drive(s) installed  
in your system.  
SATA Portx device There is no device connected Information only.  
not found. to the specified SATA port.  
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Message  
Causes  
The drive connected to the Replace the faulty drive.  
specified SATA port is faulty.  
Corrective Actions  
SATA port x  
device auto-  
sensing error  
SATA port x  
device  
configuration  
error.  
SATA port x  
device error  
Sector not found Faulty hard drive, USB  
device, or USB medium.  
Replace the USB medium or  
device. Ensure that the USB  
or SAS backplane cables are  
properly connected. See  
"Troubleshooting a USB  
Device" on page 174 or  
"Troubleshooting a Hard  
Drive" on page 186 for the  
appropriate drive(s) installed  
in your system.  
Seek error  
Seek operation  
failed  
Shutdown failure General system error.  
See "Getting Help" on  
page 203.  
The amount of  
Memory has been added or If memory has been added or  
system memory has removed or a memory  
removed, this message is  
informative and can be  
ignored. If memory has not  
been added or removed,  
check the SEL to determine  
if single-bit or multi-bit  
errors were detected and  
replace the faulty memory  
module. See  
changed.  
module may be faulty.  
"Troubleshooting System  
Memory" on page 181.  
Time-of-day  
clock stopped.  
Faulty battery or faulty chip. See "Troubleshooting the  
System Battery" on page 178.  
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Message  
Causes  
Corrective Actions  
Time-of-day not  
set - please run settings; faulty system  
SETUP program.  
Incorrect Time or Date  
Check the Time and Date  
settings. See "Using the  
System Setup Program and  
UEFI Boot Manager" on  
page 63. If the problem  
persists, replace the system  
battery. See "System Battery"  
on page 157.  
battery.  
Timer chip  
counter 2 failed.  
Faulty system board.  
See "Getting Help" on  
page 203.  
TPM or TCM  
configuration  
operation  
honored. System  
will now reset.  
A Trusted Platform Module Information only.  
(TPM) or China Trusted  
Computing Model (TCM)  
configuration command has  
been entered. The system  
will reboot and execute the  
command.  
TPM or TCM  
This message displays during Enter I or M to proceed.  
system restart after a TPM or  
configuration  
operation is  
pending. Press  
TCM configuration  
command has been entered.  
(I) to Ignore OR User interaction is required  
(M) to Modify to to proceed.  
allow this change  
and reset the  
system.  
WARNING:  
Modifying could  
prevent  
security.  
TPM or TCM  
failure.  
A TPM or TCM function has See "Getting Help" on  
failed. page 203.  
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Message  
Causes  
Corrective Actions  
Unable to launch System halted after F10  
Restart the system and  
update the Lifecycle  
System Services  
image. System  
halted!  
keystroke because System  
Services image is either  
corrupted in the system  
Controller repository to the  
latest software to restore full  
firmware or has been lost due functionality. See the  
to system board replacement. Lifecycle Controller user  
documentation for more  
information.  
The iDRAC6 Enterprise card Restore the flash memory  
flash memory may be  
corrupted.  
using the latest version on  
support.dell.com. See the  
iDRAC6 user's guide for  
instructions on performing a  
field replacement of the flash  
memory.  
Unexpected  
interrupt in  
protected mode.  
Improperly seated memory  
modules or faulty  
keyboard/mouse controller  
chip.  
Reseat the memory modules.  
See "Troubleshooting System  
Memory" on page 181. If the  
problem persists, see  
"Getting Help" on page 203.  
Unsupported CPU  
combination.  
Processor(s) is not supported Install a supported processor  
by the system. or processor combination.  
See "Processors" on page 148.  
Unsupported CPU  
stepping  
detected.  
Warning: A fatal A fatal system error occurred Check the SEL for  
error has caused and caused the system to information that was logged  
system reset!  
Please check the  
system event log!  
reboot.  
during the error. See the  
applicable troubleshooting  
section in "Troubleshooting  
Your System" on page 173 for  
any faulty components  
specified in the SEL.  
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Message  
Causes  
Corrective Actions  
Warning: Control The control panel is not  
Install the control panel, or  
Panel is not  
installed.  
installed or has a faulty cable check the cable connections  
connection.  
between the display module,  
the control panel board, and  
the system board. See  
"Control Panel Assembly" on  
page 163.  
Warning! No micro Micro code update failed.  
code update  
loaded for  
Update the BIOS firmware.  
See "Getting Help" on  
page 203.  
processor n.  
Warning! Power  
required exceeds processor(s), memory  
PSU wattage.  
Check PSU and  
system  
The system configuration of If any system components  
were just upgraded, return  
the system to the previous  
cards may not be supported configuration. If the system  
modules, and expansion  
by the power supplies.  
boots without this warning,  
then the replaced  
configuration.  
component(s) are not  
Warning!  
supported with this power  
supply. If Energy Smart  
power supplies are installed,  
replace them with High  
Output power supplies to use  
the components. See "Power  
Supplies" on page 154.  
Performance  
degraded. CPU and  
memory set to  
minimum  
frequencies to  
meet PSU wattage.  
System will  
reboot.  
Warning! PSU  
mismatch. PSU  
A High Output power supply Install two High Output or  
and an Energy Smart power two Energy Smart power  
redundancy lost. supply are installed in the  
Check PSU. system at the same time.  
supplies in the system.  
You can also run the system  
on one power supply until  
you can obtain two power  
supplies of the same type.  
See "Troubleshooting Power  
Supplies" on page 179.  
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Message  
Causes  
Corrective Actions  
The memory  
configuration is configuration. The system  
not optimal. The will run but with reduced  
recommended  
memory  
configuration  
is: <message>  
Invalid memory  
Ensure that the memory  
modules are installed in a  
valid configuration. See  
"General Memory Module  
Installation Guidelines" on  
page 92. If the problem  
persists, see  
functionality.  
"Troubleshooting System  
Memory" on page 181.  
Write fault  
Faulty USB device, USB  
medium, optical drive  
Replace the USB medium or  
device. Ensure that the USB,  
Write fault on  
selected drive.  
assembly, hard drive, or hard- SAS backplane, or SATA  
drive subsystem.  
cables are properly  
connected. See  
"Troubleshooting a USB  
Device" on page 174,  
"Troubleshooting an Internal  
USB Key" on page 183, and  
"Troubleshooting a Hard  
Drive" on page 186.  
Warning: QPI  
links operating  
in Slow Speed  
Mode.  
The processor has bent pins. Verify that there are no bent  
pins on the processor. If the  
The processor is not properly  
processor has bent pins, see  
seated on the processor  
"Getting Help" on page 203.  
socket.  
Reseat the processors. See  
"Removing a Processor" on  
page 148 and "Installing a  
Processor" on page 152.  
Warning: QPI link  
between <Agent X>  
Port <Y> and  
<Agent X1> <Port  
Y1> failed.  
If the problem persists, see  
"Getting Help" on page 203.  
Warning: QPI link  
between <Agent X>  
Port <Y> and  
<Agent X1> <Port  
Y1> degraded to  
half-width.  
NOTE: For the full name of an abbreviation or acronym used in this table, see the  
Glossary at support.dell.com/manuals.  
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Warning Messages  
A warning message alerts you to a possible problem and prompts you to  
respond before the system continues a task. For example, before you format a  
diskette, a message will warn you that you may lose all data on the diskette.  
Warning messages usually interrupt the task and require you to respond by  
typing y(yes) or n(no).  
NOTE: Warning messages are generated by either the application or the operating  
system. For more information, see the documentation that accompanied the  
operating system or application.  
Diagnostics Messages  
The system diagnostic utilities may issue messages if you run diagnostic tests  
on your system. See "Running the System Diagnostics" on page 193 for more  
information about system diagnostics.  
Alert Messages  
Systems management software generates alert messages for your system. Alert  
messages include information, status, warning, and failure messages for drive,  
temperature, fan, and power conditions. For more information, see the  
systems management software documentation.  
Other Information You May Need  
WARNING: See the safety and regulatory information that shipped with your  
system. Warranty information may be included within this document or as a  
separate document.  
•
•
The rack documentation included with your rack solution describes how to  
install your system into a rack.  
The Getting Started Guide provides an overview of system features, setting  
up your system, and technical specifications.  
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•
•
Dell systems management application documentation at  
support.dell.com/manuals provides information about installing and using  
the systems management software.  
Any media that ships with your system that provides documentation and  
tools for configuring and managing your system, including those  
pertaining to the operating system, system management software, system  
updates, and system components that you purchased with your system.  
NOTE: Always check for updates on support.dell.com/manuals and read the  
updates first because they often supersede information in other documents.  
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Using the System Setup Program  
and UEFI Boot Manager  
The System Setup program is the BIOS program that enables you to manage  
your system hardware and specify BIOS-level options. From the System Setup  
program, you can:  
•
•
•
•
•
Change the NVRAM settings after you add or remove hardware  
View the system hardware configuration  
Enable or disable integrated devices  
Set performance and power management thresholds  
Manage system security  
Choosing the System Boot Mode  
The System Setup program also enables you to specify the boot mode for  
installing your operating system:  
•
•
BIOS boot mode (the default) is the standard BIOS-level boot interface.  
UEFI boot mode is an enhanced 64-bit boot interface based on Unified  
Extensible Firmware Interface (UEFI) specifications that overlays the  
system BIOS. See "Entering the UEFI Boot Manager" on page 76 for more  
information on this interface.  
You must select the boot mode in the Boot Mode field of the "Boot Settings  
Screen" on page 69 screen of the System Setup program. Once you specify the  
boot mode, the system boots in the specified boot mode and you proceed  
then to install your operating system from that mode. Thereafter, you must  
boot the system to the same boot mode (BIOS or UEFI) to access the  
installed operating system. Trying to boot the operating system from the  
other boot mode will cause the system to halt immediately at startup.  
®
NOTE: Operating systems must be UEFI-compatible (for example, Microsoft  
®
Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS  
and 32-bit operating systems do not support UEFI and can only be installed from the  
BIOS boot mode.  
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Entering the System Setup Program  
1
Turn on or restart your system.  
2
Press <F2> immediately after you see the following message:  
<F2> = System Setup  
If your operating system begins to load before you press <F2>, allow the  
system to finish booting, and then restart your system and try again.  
Responding to Error Messages  
If an error message appears while the system is booting, make a note of the  
message. See "System Messages" on page 41 for an explanation of the message  
and suggestions for correcting errors.  
NOTE: After installing a memory upgrade, it is normal for your system to display a  
message the first time you start your system.  
Using the System Setup Program Navigation Keys  
Keys  
Action  
Up arrow or <Shift><Tab>  
Down arrow or <Tab>  
Moves to the previous field.  
Moves to the next field.  
Spacebar, <+>, <–>, left and Cycles through the settings in a field. In many  
right arrows  
<Esc>  
fields, you can also type the appropriate value.  
Exits the System Setup program and restarts the  
system if any changes were made.  
<F1>  
Displays the System Setup program's help file.  
NOTE: For most of the options, any changes that you make are recorded but do not  
take effect until you restart the system.  
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System Setup Options  
Main Screen  
NOTE: The options for the System Setup program change based on the system  
configuration.  
NOTE: The System Setup program defaults are listed under their respective options  
in the following sections, where applicable.  
Option  
Description  
System Time  
System Date  
Memory Settings  
Sets the time on the system's internal clock.  
Sets the date on the system's internal calendar.  
Displays information related to installed memory. See  
"Memory Settings Screen" on page 67.  
Processor Settings  
Displays information related to processors (speed,  
cache size, and so on). See "Processor Settings Screen"  
on page 68.  
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Option  
Description  
SATA Settings  
Displays a screen to enable or disable the integrated  
SATA controller and ports. See "SATA Settings Screen"  
on page 69.  
Boot Settings  
Displays a screen to specify the boot mode (BIOS or  
UEFI). For BIOS boot mode, you can also specify the  
boot devices. See "Boot Settings Screen" on page 69.  
Integrated Devices  
Displays a screen to enable or disable integrated device  
controllers and ports, and to specify related features  
and options. See "Integrated Devices Screen" on  
page 70.  
PCI IRQ Assignment  
Displays a screen to change the IRQ assigned to each of  
the integrated devices on the PCI bus, and any installed  
expansion card that requires an IRQ. See "PCI IRQ  
Assignments Screen" on page 71.  
Serial Communication  
Displays a screen to enable or disable the serial ports  
and specify related features and options. See "Serial  
Communication Screen" on page 72.  
Embedded Server  
Management  
Displays a screen to configure the front-panel LCD  
options and to set a user-defined LCD string. See  
"Embedded Server Management Screen" on page 73.  
Power Management  
Enables you to manage power usage of the processor(s),  
fans, and memory modules with preconfigured or  
customized settings. See "Power Management Screen"  
on page 73.  
System Security  
Displays a screen to configure the system password and  
setup password features. See "System Security Screen"  
on page 74, "Using the System Password" on page 79,  
and "Using the Setup Password" on page 81 for more  
information.  
Keyboard NumLock  
Determines whether your system starts up with the  
NumLock mode activated on 101- or 102-key keyboards  
(does not apply to 84-key keyboards).  
(On default)  
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Option  
Description  
Report Keyboard Errors  
Enables or disables reporting of keyboard errors during  
the POST. Select Report for host systems that have  
keyboards attached. Select Do Not Report to suppress  
all error messages relating to the keyboard or keyboard  
controller during POST. This setting does not affect the  
operation of the keyboard itself if a keyboard is attached  
to the system.  
(Report default)  
F1/F2 Prompt on Error  
Enables the system to halt on errors during POST,  
which allows the user to observe events that may scroll  
by unnoticed during normal POST. The user can press  
<F1> to continue or <F2> to enter the System Setup  
program.  
(Enabled default)  
CAUTION: When setting this option to Disabled,  
the system will not halt if an error occurs during  
POST. Any critical errors will be displayed and  
logged in the system event log.  
Memory Settings Screen  
Option  
Description  
System Memory Size  
System Memory Type  
System Memory Speed  
Video Memory  
Displays the amount of system memory.  
Displays the type of system memory.  
Displays the system memory speed.  
Displays the amount of video memory.  
System Memory Testing  
Specifies whether system memory tests are run at system  
(Enabled default)  
boot. Options are Enabled and Disabled.  
Redundant Memory  
Specifies whether redundant memory is enabled on the  
system. Options are Mirror Mode, Spare Mode, and  
Disabled.  
(Disabled default)  
Node Interleaving  
If this field is Enabled, memory interleaving is supported  
if a symmetric memory configuration is installed. If  
Disabled, the system supports Non-Uniform Memory  
architecture (NUMA) (asymmetric) memory  
configurations.  
(Disabled default)  
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Processor Settings Screen  
Option  
Description  
64-bit  
Specifies if the processor(s) support 64-bit extensions.  
Displays the processor clock speed.  
Core Speed  
Bus Speed  
Displays the processor bus speed.  
Logical Processor  
On processors that support Simultaneous Multi-  
Threading (SMT) technology, each processor core  
supports up to two logical processors. If this field is set to  
Enabled, the BIOS reports both logical processors. If set  
to Disabled, only one logical processor is monitored by  
the BIOS.  
(Enabled default)  
Virtualization Technology Enabled permits virtualization software to use the  
(Disabled default)  
virtualization technology incorporated in the processor.  
NOTE: Disable this feature if your system will not be  
running virtualization software.  
Adjacent Cache Line  
Prefetch  
Enable or disables system optimization for sequential  
memory access.  
(Enabled default)  
Hardware Prefetcher  
Enables or disables the hardware prefetcher.  
(Enabled default)  
Execute Disable  
Enables or disables Execute Disable Memory Protection  
Technology.  
(Enabled default)  
Number of Cores per  
Processor  
If set to All, the maximum number of cores in each  
processor is enabled.  
(All default)  
Turbo Mode  
If Turbo Boost Technology is supported by the  
processor(s), enables or disables Turbo Mode.  
C1E  
When set to Enabled, the processor can switch to a  
(Enabled default)  
minimum performance state when idle.  
C States  
When set to Enabled, the processor(s) can operate in all  
available power states.  
Processor Family-Model-  
Stepping  
Displays the family, model, and stepping of the selected  
processor.  
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SATA Settings Screen  
Option  
Description  
Embedded SATA  
ATA Mode enables the integrated SATA controller. Off  
(Off default)  
disables the controller.  
Port A  
Auto enables BIOS support for the device attached to  
SATA port A. Off disables BIOS support for the device.  
(Off default)  
Boot Settings Screen  
Option  
Description  
Boot Mode  
CAUTION: Switching the boot mode could prevent  
the system from booting if the operating system was  
not installed in the same boot mode.  
(BIOS default)  
If the system operating system supports Unified  
Extensible Firmware Interface, you can set this option to  
UEFI. Setting this field to BIOS allows compatibility  
with non-UEFI operating systems.  
NOTE: Setting this field to UEFI disables the Boot  
Sequence, Hard-Disk Drive Sequence, and USB Flash Drive  
Emulation Type fields.  
Boot Sequence  
If Boot Mode is set to BIOS, this field tells the system  
where the operating system files needed for startup are  
located. If Boot Mode is set to UEFI, you can access the  
UEFI boot manager utility by rebooting the system and  
pressing <F11> when prompted to do so.  
Hard-Disk Drive  
Sequence  
Determines the order in which the BIOS attempts to  
boot from hard drives in the system during system  
startup.  
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Option  
Description  
USB Flash Drive  
Emulation Type  
(Auto default)  
Determines the emulation type for a USB flash drive.  
Hard disk allows the USB flash drive to act as a hard  
drive. Floppy allows the USB flash drive to act as a  
removable diskette drive. Auto automatically chooses an  
emulation type.  
Auto automatically chooses the appropriate emulation  
type for the device, except for devices installed in the  
internal SD card slot. A device installed in the internal  
SD card slot will automatically emulate a hard drive. If  
you install a device in this slot that is configured as a  
removable diskette drive, you must manually set the  
emulation type to Floppy.  
Boot Sequence Retry  
If this field is enabled and the system has failed to boot,  
the system will reattempt to boot after 30 seconds.  
(Disabled default)  
Integrated Devices Screen  
Option  
Description  
Integrated SAS Controller Enables or disables the integrated SAS controller.  
(Enabled default)  
User Accessible USB Ports Enables or disables the user accessible USB ports.  
(All Ports On default)  
Options are All Ports On, Only Back Ports On, and All  
Ports Off.  
Internal USB Port  
Enables or disables the internal USB port.  
Enables or disables the internal SD card port.  
(On default)  
Internal SD Card Port  
Redundancy  
Enables or disables the internal dual SD module mirror  
mode.  
(Disabled default)  
Embedded NIC1 and  
NIC2  
Enables or disables the operating system interface of the  
embedded NICs. The NICs can also be accessed through  
the system's management controller.  
(Enabled default)  
Embedded NIC3 and  
NIC4  
Enables or disables the operating system interface of the  
embedded NICs. The NICs can also be accessed through  
the system's management controller.  
(Enabled default)  
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Option  
Description  
Embedded Gb NICx Enables or disables the integrated NIC. Options are  
(NIC1 default: Enabled Enabled, Enabled with PXE, Enabled with iSCSI Boot,  
with PXE;  
and Disabled. PXE support allows the system to boot  
Other NICs: Enabled)  
from the network.  
MAC Address  
Displays the MAC address for the integrated 10/100/1000  
NIC.  
Capability Detected  
Displays the NIC features of the LOM NIC hardware key.  
NOTE: Some LOM features may require the installation of  
an additional driver.  
OS Watchdog Timer  
Sets a timer to monitor the operating system for activity,  
and aids in recovery if the system stops responding.  
When Enabled, the operating system is allowed to  
initialize the timer. When Disabled, the timer is not  
initialized.  
(Disabled default)  
NOTE: This feature is usable only with operating systems  
that support WDAT implementations of the Advanced  
Configuration and Power Interface (ACPI) 3.0b  
specification.  
I/OAT DMA Engine  
Enables or disables the I/O Acceleration Technology  
feature.  
(Disabled default)  
Embedded Video  
Controller  
Enables or disables BIOS support for the integrated video  
controller.  
(Enabled default)  
NOTE: This field can be disabled only if an add-in video  
card is present. If this field is disabled, remote access  
features such as virtual KVM are not available.  
SR-IOV Global Enable  
Enables or disables the BIOS configuration of Single  
Root I/O Virtualization (SR-IOV) devices.  
(Enabled default)  
PCI IRQ Assignments Screen  
Option  
Description  
<PCIe device>  
Use the <+> and <-> keys to manually select an IRQ  
for a given device, or select Default to allow the BIOS to  
select an IRQ value at system startup.  
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Serial Communication Screen  
Option  
Description  
Serial Communication  
(On without Console  
Redirection default)  
Selects whether the serial communication devices  
(Serial Device 1 and Serial Device 2) are enabled in  
BIOS. BIOS console redirection can also be enabled and  
the port address used can be specified.  
Options are On without Console Redirection, On with  
Console Redirection via COM1, On with Console  
Redirection via COM2, and Off.  
Serial Port Address  
(Serial Device 1=COM1,  
Serial Device2=COM2  
default)  
Sets the serial port addresses for the two serial devices.  
NOTE: Only Serial Device 2 can be used for Serial Over  
LAN (SOL). To use console redirection by SOL, configure  
the same port address for console redirection and the  
serial device.  
External Serial Connector Specifies whether Serial Device 1, Serial Device 2, or  
Remote Access Device has access to the external serial  
connector.  
NOTE: Only Serial Device 2 can be used for Serial Over  
LAN (SOL). To use console redirection by SOL, configure  
the same port address for console redirection and the  
serial device.  
Failsafe Baud Rate  
Displays the failsafe baud rate used for console  
redirection. BIOS attempts to determine the baud rate  
automatically. This failsafe baud rate is used only if the  
attempt fails. This rate should not be adjusted.  
(115200 default)  
Remote Terminal Type  
Sets the remote console terminal type, either  
(VT 100/VT220 default)  
VT100/VT220 or ANSI.  
Redirection After Boot  
Enables or disables BIOS console redirection when the  
operating system is loaded.  
(Enabled default)  
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Embedded Server Management Screen  
Option  
Description  
Front Panel LCD  
Options  
Options are User Defined String, Model Number, or  
None.  
If the LCD Home screen is set to an option other than  
these three choices, the option will be displayed as  
"Advanced" in the BIOS. In this event, the option cannot  
be changed in the BIOS unless it is changed back to User  
Defined String, Model Number, or None through  
another LCD configuration utility (such as the iDRAC  
Configuration Utility or the LCD panel menu).  
User-Defined LCD  
String  
You can enter a name or other identifier for the system, to  
be displayed on the LCD module screen.  
Power Management Screen  
Option  
Description  
Power Management  
Options are OS Control, Active Power Controller,  
Custom, or Maximum Performance. For all but the  
Custom setting, the BIOS pre-configures the power  
settings on this screen as follows:  
•
OS Control sets the CPU power to OS DBPM, the fan  
power to Minimum Power, and the memory power to  
Maximum Performance. In this setting, all processor  
performance information is passed from the system  
BIOS to the operating system for control. The operating  
system sets the processor performance based on  
processor utilization.  
•
Active Power Controller sets the CPU power to System  
DBPM, the fan power to Minimum Power, and the  
memory power to Maximum Performance. The BIOS  
sets the processor performance based on processor  
utilization.  
•
Maximum Performance sets all fields to Maximum  
Performance  
If you select Custom, you can configure each option  
independently.  
.
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Option  
Description  
CPU Power and  
Performance  
Options are OS DBPM, System DBPM, Maximum  
Performance, or Minimum Power.  
Management  
Fan Power and  
Performance  
Management  
Options are Maximum Performance or Minimum Power.  
Memory Power and  
Performance  
Options are Maximum Performance, a specified  
frequency, or Minimum Power.  
Management  
System Security Screen  
Option  
Description  
System Password  
Displays the current status of the password security  
feature and allows a new system password assignment and  
verification.  
NOTE: See Using the "Using the System Password" on  
page 79 for more information.  
Setup Password  
Restricts access to the System Setup program by using a  
setup password.  
NOTE: See "Using the System Password" on page 79 for  
more information.  
Password Status  
When Setup Password is assigned and this field is  
Locked, the system password cannot be changed or  
disabled at system start-up.  
(Unlocked default)  
See "Using the System Password" on page 79 for more  
information.  
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Option  
Description  
TPM Security  
Sets the reporting of the Trusted Platform Module  
(TPM) in the system.  
(Off default)  
If Off, the presence of the TPM is not reported to the  
operating system.  
If On with Pre-boot Measurements, the system reports  
the TPM to the operating system and stores the pre-boot  
measurements to the TPM during POST.  
If On without Pre-boot Measurements, the system  
reports the TPM to the operating system and bypasses  
pre-boot measurements.  
TPM Activation  
When set to Activate, the TPM is enabled to default  
settings. When set to Deactivate, the TPM is disabled.  
The No Change state initiates no action. The operational  
state of the TPM remains unchanged (all user settings for  
the TPM are preserved).  
(No Change default)  
NOTE: This field is read-only when TPM Security is set to  
Off.  
TPM Clear  
CAUTION: Clearing the TPM will lose all encryption  
keys in the TPM. This option prevents booting to the  
operating system and results in data loss if the  
encryption keys cannot be restored. Back up the TPM  
keys prior to enabling this option.  
(No default)  
When set to Yes, all TPM contents are cleared.  
NOTE: This field is read-only when TPM Security is set to  
Off.  
Power Button  
If Enabled, the power button can turn the system's power  
off and on. On an ACPI-compliant operating system, the  
system performs an orderly shutdown before power is  
turned off.  
(Enabled default)  
When Disabled, the button can only turn on system  
power.  
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Option  
Description  
CAUTION: Use the NMI button only if directed to do  
NMI Button  
(Disabled default)  
so by qualified support personnel or by the operating  
system's documentation. Pressing this button halts  
the operating system and displays a diagnostic  
screen.  
Enables or disables the NMI feature.  
AC Power Recovery  
Determines how the system reacts when power is  
restored. If set to Last, the system returns to the last  
power state. On turns on the system after power is  
restored. Off allows the system to remain off after power  
is restored.  
(Last default)  
AC Power Recovery Delay Determines when the system restarts after power is  
restored. Options are Immediate, Random (a random  
value of 30 to 240 seconds), or a user-defined value of 30  
to 240 seconds.  
Exit Screen  
Press <Esc> to exit the System Setup program; the Exit screen displays:  
• Save Changes and Exit  
• Discard Changes and Exit  
• Return to Setup  
Entering the UEFI Boot Manager  
®
NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft  
®
Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS  
and 32-bit operating systems can only be installed from the BIOS boot mode.  
NOTE: The Boot Mode must be set to UEFI in the System Setup program to access  
the UEFI Boot Manager.  
The UEFI Boot Manager enables you to:  
•
•
Add, delete, and arrange boot options  
Access the System Setup program and BIOS-level boot options without  
rebooting  
1
Turn on or restart your system.  
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2
Press <F11> after you see the following message:  
<F11> = UEFI Boot Manager  
NOTE: The system will not respond until the USB keyboard is active.  
If your operating system begins to load before you press <F11>, allow the  
system to finish booting, and then restart your system and try again.  
Using the UEFI Boot Manager Navigation Keys  
Keys  
Action  
Up arrow  
Down arrow  
Moves to and highlights the previous field.  
Moves to and highlights the next field.  
Cycles through the settings in a field.  
Spacebar, <Enter>, <+>,  
<–>  
<Esc>  
Refreshes the UEFI Boot Manager screen, or  
returns to the UEFI Boot Manager screen from the  
other program screens.  
<F1>  
Displays the UEFI Boot Manager help file.  
UEFI Boot Manager Screen  
Option  
Description  
Continue  
The system attempts to boot to devices starting with  
the first item in the boot order. If the boot attempt fails,  
the system will continue with the next item in the boot  
order until the boot is successful or no more boot  
options are found.  
<Boot options>  
Displays the list of available boot options (marked with  
asterisks). Select the boot option you wish to use and  
press Enter.  
NOTE: If you hot-add a boot device, press <Esc> to  
refresh the list of boot options.  
UEFI Boot Settings  
Enables you to add, delete, enable, or disable boot  
options; change boot order; or execute a one-time boot  
option.  
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Option  
Description  
System Utilities  
Enables you to access the System Setup program,  
System Services (Unified Server Configurator [USC]),  
Diagnostics, and BIOS-level boot options.  
UEFI Boot Settings Screen  
Option  
Description  
Add Boot Option  
Delete Boot Option  
Adds a new boot option.  
Deletes an existing boot option.  
Enable/Disable Boot  
Option  
Disables and enables a boot option in the boot option  
list.  
Change Boot Order  
Changes the order of the boot option list.  
One-Time Boot From File Sets a one-time boot option not included in the boot  
option list.  
System Utilities Screen  
Option  
Description  
System Setup  
System Services  
Accesses the System Setup program without rebooting.  
Restarts the system and access the Lifecycle Controller,  
which allows you to run utilities such as system  
diagnostics.  
BIOS Boot Manager  
Accesses the BIOS-level boot options list without  
rebooting. This option enables you to conveniently  
switch to BIOS boot mode if you need to boot to a  
device with a non-UEFI operating system, such as a  
bootable DOS media with diagnostics software.  
Reboot System  
Restarts the system.  
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System and Setup Password Features  
NOTE: For a forgotten password, see "Disabling a Forgotten Password" on  
page 201.  
Your system is shipped without the system password feature enabled. Operate  
the system only with system password protection.  
CAUTION: The password features provide a basic level of security for the data on  
your system.  
CAUTION: Anyone can access the data stored on your system if the system is  
running and unattended.  
Using the System Password  
When a system password is assigned, the system prompts for the system  
password after the system starts and only those with the password have full  
use of the system.  
Assigning a System Password  
Before assigning a system password, enter the System Setup program and  
check the System Password option.  
When a system password is assigned, System Password is Enabled. If  
Password Status is Unlocked, you can change the system password. If Locked,  
you cannot change the system password. Disabling the password jumper on  
the system board sets System Password to Disabled, and you cannot change  
or enter a new system password.  
When a system password is not assigned and the password jumper on the  
system board is in the enabled position, System Password is Not Enabled and  
Password Status is Unlocked. To assign a system password:  
1
2
3
Verify that Password Status is Unlocked.  
Highlight the System Password option and press <Enter>.  
Type your new system password.  
You can use up to 32 characters in your password.  
As you type, placeholders appear in the field.  
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The password assignment is not case-sensitive. Certain key combinations  
are invalid and if you enter one, the system beeps. To erase a character,  
press <Backspace> or the left-arrow key.  
NOTE: To escape from the field without assigning a system password, press  
<Enter> to move to another field, or press <Esc> prior to completing step 5.  
4
5
Press <Enter>.  
To confirm your password, type it a second time and press <Enter>.  
System Password changes to Enabled. Exit the System Setup program and  
begin using your system.  
6
Either reboot the system now for the password protection to take effect or  
continue working.  
NOTE: Password protection does not take effect until the system reboots.  
Using Your System Password to Secure Your System  
NOTE: If you have assigned a setup password (see "Using the Setup Password" on  
page 81), the system accepts your setup password as an alternate system  
password.  
When Password Status is Unlocked, you have the option to leave the  
password security enabled or to disable password security.  
To leave the password security enabled:  
1
2
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.  
Type your password and press <Enter>.  
To disable the password security:  
1
2
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.  
Type your password and press <Ctrl><Enter>.  
When Password Status is Locked, you must type the password and press  
<Enter> when prompted at reboot.  
If an incorrect system password is entered, the system displays a message and  
prompts you to re-enter your password. You have three attempts to enter the  
correct password. After the third unsuccessful attempt, the system displays an  
error message that the system has halted and will shut down.  
Even after you shut down and restart the system, the error message continues  
to be displayed until the correct password is entered.  
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NOTE: You can use the Password Status option in conjunction with the System  
Password and Setup Password options to protect your system from unauthorized  
changes.  
Deleting or Changing an Existing System Password  
1
2
Enter the System Setup program and select the System Security  
.
Highlight Setup Password, press <Enter> to access the setup password  
window. Press <Enter> twice to clear the existing setup password.  
The setting changes to Not Enabled  
.
3
If you want to assign a new setup password, perform the steps in "Assigning  
a Setup Password" on page 81.  
Using the Setup Password  
Assigning a Setup Password  
You can assign a setup password only when the Setup Password is Not  
Enabled. To assign a setup password, highlight the Setup Password option  
and press the <+> or <–> key. The system prompts you to enter and verify  
the password.  
NOTE: The setup password can be the same as the system password. If the two  
passwords are different, the setup password can be used as an alternate system  
password. The system password cannot be used in place of the setup password.  
You can use up to 32 characters in your password.  
As you type, placeholders appear in the field.  
The password assignment is not case-sensitive. Certain key combinations are  
invalid and if you enter one, the system beeps. To erase a character, press  
<Backspace> or the left-arrow key.  
When you verify the password, the Setup Password changes to Enabled. The  
next time you enter the System Setup program, the system prompts you for  
the setup password.  
A change to the Setup Password option becomes effective immediately  
(restarting the system is not required).  
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Operating With a Setup Password Enabled  
If Setup Password is Enabled, you must enter the correct setup password  
before modifying most of the System Setup options.  
If you do not enter the correct password in three attempts, the system lets you  
view, but not modify, the System Setup screens. The following options are  
exceptions: If System Password is not Enabled and is not locked through the  
Password Status option, you can assign a system password. You cannot disable  
or change an existing system password.  
NOTE: You can use the Password Status option in conjunction with the Setup  
Password option to protect the system password from unauthorized changes.  
Deleting or Changing an Existing Setup Password  
1
2
Enter the System Setup program and select the System Security  
.
Highlight Setup Password, press <Enter> to access the setup password  
window. Press <Enter> twice to clear the existing setup password.  
The setting changes to Not Enabled  
.
3
If you want to assign a new setup password, perform the steps in "Assigning  
a Setup Password" on page 81."  
Embedded System Management  
The Lifecycle Controller is an embedded utility that enables systems  
management tasks from an embedded environment throughout the server’s  
lifecycle.  
Lifecycle Controller can be started during the boot sequence and can  
function independently of the operating system.  
NOTE: Certain platform configurations may not support the full set of features  
provided by the Lifecycle Controller.  
For more information about setting up the Lifecycle Controller, configuring  
hardware and firmware, and deploying the operating system, see the Lifecycle  
Controller documentation on the Dell Support website at  
support.dell.com/manuals.  
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iDRAC Configuration Utility  
The iDRAC Configuration Utility is a pre-boot configuration environment  
that allows you to view and set parameters for the iDRAC6 and for the  
managed server.  
The iDRAC Configuration Utility provides the following features:  
•
•
•
•
Enables fault logging and SNMP alerting  
Provides access to system event log and sensor status  
Allows control of system functions including power on and off  
Functions independently of the system’s power state or the system’s  
operating system  
•
Provides text console redirection for system setup, text-based utilities, and  
operating system consoles  
In addition, the iDRAC Configuration Utility enables you to:  
•
Configure, enable, or disable the iDRAC6 local area network through the  
dedicated iDRAC6 Enterprise card port or the embedded NIC1.  
•
•
•
•
Enable or disable IPMI over LAN  
Enable a LAN Platform Event Trap (PET) destination  
Attach or detach the Virtual Media devices  
Change the administrative user name and password and manage user  
privileges  
•
View System Event Log (SEL) messages or clear messages from the log  
For additional information on using iDRAC6, see the documentation for  
iDRAC6 and systems management applications.  
Entering the iDRAC Configuration Utility  
1
2
Turn on or restart your system.  
Press <Ctrl><E> when prompted during POST.  
If your operating system begins to load before you press <Ctrl><E>,  
allow the system to finish booting, and then restart your system and try  
again.  
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Installing System Components  
Recommended Tools  
You may need the following items to perform the procedures in this section:  
•
•
•
•
Key to the system keylock  
#1 and #2 Phillips screwdrivers  
T8 and T10 Torx drivers  
Wrist grounding strap  
Inside the System  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
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Figure 3-1. Inside the System  
6
5
7
8
4
3
2
1
9
11  
10  
1
3
5
7
9
optical drive (optional)  
memory risers (up to 8)  
power supply bays (4)  
I/O card  
2
4
6
8
control panel display  
cooling fans (up to 6)  
PCIe expansion card  
integrated storage controller card  
cooling fan assembly  
10 hard drives (up to 16)  
11 system identification panel  
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Front Bezel (Optional)  
Removing the Front Bezel  
1
2
3
4
Unlock the keylock at the left end of the bezel.  
Lift up the release latch next to the keylock.  
Rotate the left end of the bezel away from the front panel.  
Unhook the right end of the bezel and pull the bezel away from  
the system.  
Figure 3-2. Removing and Installing the Front Bezel  
3
2
1
1
3
release latch  
front bezel  
2
key lock  
Installing the Front Bezel  
1
2
Hook the right end of the bezel onto the chassis.  
Fit the free end of the bezel onto the system and secure the bezel with the  
keylock. See Figure 3-2.  
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System Identification Panel  
Removing the System Identification Panel  
1
If applicable, remove the front bezel. See "Removing the Front Bezel" on  
page 87.  
2
Pull the system identification panel out of its slot in the chassis, until it is  
in the lock position. See Figure 3-3. The system identification panel is  
located above the hard drive slot 8.  
3
4
To release the left portion of the system identification panel, pull the panel  
to the right until it disengages from the slot in the chassis.  
To release the right portion of the system identification panel, pull the  
panel to the left until it disengages from the slot in the chassis.  
Figure 3-3. Removing and Installing the System Identification Panel  
1
1
system identification panel  
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Installing the System Identification Panel  
1
2
Align the system identification panel with the slot on the chassis.  
Slide the system identification panel into the chassis, until it locks into  
place. See Figure 3-3.  
3
If applicable, install the front bezel. See "Installing the Front Bezel" on  
page 87.  
Opening and Closing the System  
WARNING: Whenever you need to lift the system, get others to assist you. To  
avoid injury, do not attempt to lift the system by yourself.  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
Opening the System  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet and peripherals.  
2
Rotate the latch release lock counter clockwise to the unlocked position.  
See Figure 3-4.  
3
4
Lift up the latch and slide the cover back toward the back of the system.  
Grasp the cover on both sides and lift the cover away from the system. See  
Figure 3-4.  
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Figure 3-4. Opening and Closing the System  
2
1
3
1
3
latch  
2
latch release lock  
cover  
Closing the System  
1
Place the cover onto the chassis and offset it slightly toward the back of the  
system, so that the chassis hooks on the back edge of the cover fit over the  
corresponding slots on the back edge of the chassis. See Figure 3-4.  
2
3
4
Slide the cover toward the front of the chassis till it snaps in position.  
Push down the latch to lever the cover into the closed position.  
Rotate the latch release lock in a clockwise direction to secure the cover.  
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System Memory  
Your system supports DDR3 registered DIMMs (RDIMMs). Single-, dual-,  
and quad-rank DIMMs can be 1067 MHz or 1333 MHz.  
The system contains eight memory risers split into four sets of two risers per  
processor. Figure 3-5 shows the order of the memory risers in the system. Each  
memory riser has eight DIMM sockets arranged into four channels. The first  
socket of each channel is marked with white release levers.  
The maximum memory that is supported on your system varies according to  
the sizes of memory modules being used. Single-rank, dual-rank, and quad-  
rank RDIMMs of sizes 1 GB, 2 GB, 4 GB, 8 GB, and 16 GB are supported for  
a total of up to 1 TB.  
NOTE: Depending on the amount of memory installed, the system may take up to 3  
minutes to display video on the screen.  
Figure 3-5. Memory Risers  
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General Memory Module Installation Guidelines  
To ensure optimal performance of your system, observe the following general  
guidelines when configuring your system memory.  
NOTE: Memory configurations that fail to observe these guidelines can prevent  
your system from starting and producing any video output.  
•
•
All populated memory risers must have identical configurations.  
The memory configuration for each processor must be identical for  
optimal performance.  
•
Memory modules of different sizes can be mixed (for example, 2 GB and  
4 GB), but all populated channels must have identical configurations. The  
mixed memory configurations must be of the size N+/-1.  
•
•
The memory speed depends on the processor bin.  
If quad-rank memory modules are mixed with single- or dual-rank  
modules, the quad-rank modules must be installed in the sockets with the  
white release levers.  
•
If memory modules with different speeds are installed, they operate at the  
speed of the slowest installed memory module(s). The memory speeds are  
also dependent on the processor bin.  
Two memory risers are allocated to each processor. The number of channels  
used and the allowable configurations depend on the memory mode selected.  
The system supports memory mirroring if identical memory modules are  
installed in both the risers. Mirroring must be enabled in the System Setup  
program. In a mirrored configuration, the total available system memory is  
one-half of the total installed physical memory.  
NOTE: Memory sparing and mirroring are enabled only when memory  
configurations are greater than or equal to 64 GB.  
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Table 3-1. Memory Configurations (Dual Processor)  
CPU 1  
Riser A (memory capacity in GB) Riser B (memory capacity in GB)  
Total memory  
(per processor)  
/ total system  
memory  
1
2
3
4
1
2
3
4
Memory mode  
5
6
7
8
5
6
7
8
Power optimized 4 / 8  
2
4
4
4
1
1
2
4
1
4
8
8
2
4
4
4
1
1
2
4
1
4
4
8
Not installed  
Not installed  
Not installed  
Not installed  
8 / 16  
16 / 32  
32 / 64  
4
4
4
4
4
4
4
4
Performance  
optimized  
4 / 8  
1
1
2
4
1
1
2
4
8 / 16  
1
2
4
1
2
4
1
2
4
1
2
4
16 / 32  
32 / 64  
2 / 4  
Power and  
performance  
optimized  
Not installed  
64 / 128  
80 / 160  
128 / 256  
4
8
8
4
4
8
4
4
8
4
4
8
4
4
8
4
4
8
4
8
8
4
8
8
4
4
8
4
4
8
4
4
8
4
4
8
4
4
8
4
4
8
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CPU 2  
Riser A (memory capacity in GB) Riser B (memory capacity in GB)  
Total  
memory  
1
2
3
4
1
2
3
4
Memory mode  
5
6
7
8
5
6
7
8
(per processor)  
/ total system  
memory  
Power optimized 4 / 8  
2
4
4
4
1
1
2
4
1
4
8
8
2
4
4
4
1
1
2
4
1
4
4
8
Not installed  
Not installed  
Not installed  
Not installed  
8 / 16  
16 / 32  
32 / 64  
4
4
4
4
4
4
4
4
Performance  
optimized  
4 / 8  
1
1
2
4
1
1
2
4
8 / 16  
1
2
4
1
2
4
1
2
4
1
2
4
16 / 32  
32 / 64  
2 / 4  
Power and  
performance  
optimized  
Not installed  
64 / 128  
80 / 160  
128 / 256  
4
8
8
4
4
8
4
4
8
4
4
8
4
4
8
4
4
8
4
8
8
4
8
8
4
4
8
4
4
8
4
4
8
4
4
8
4
4
8
4
4
8
94  
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Table 3-2. Memory Configurations (Four Processors)  
CPU 1  
Memory mode  
Total  
Riser A (memory capacity in GB)  
Riser B (memory capacity in GB)  
memory (per  
processor) /  
total system  
memory  
1
2
3
4
1
2
3
4
5
6
7
8
5
6
7
8
Power  
optimized  
4 / 16  
2
4
4
4
8
8
1
1
2
4
8
1
4
8
2
4
4
4
4
8
1
1
2
4
8
1
4
8
Not installed  
Not installed  
Not installed  
Not installed  
Not installed  
Not installed  
8 / 32  
16 / 64  
32 / 128  
40 / 160  
48 / 192  
4 / 16  
4
4
4
4
4
4
4
4
4
8
8
4
4
8
4
4
4
4
4
4
Performance  
optimized  
1
1
2
4
8
1
1
2
4
8
8 / 32  
1
2
4
4
1
2
4
4
1
2
4
4
1
2
4
4
16 / 64  
32 / 128  
48 / 192  
2 / 8  
Power and  
performance  
optimized  
Not installed  
64 / 256  
128 / 512  
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
256 / 1024 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16  
32 / 128  
64 / 256  
128 / 512  
8
8
8
8
Expandability  
8
8
8
8
8
8
8
8
16  
16  
16  
16  
16  
16  
16  
16  
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CPU 2  
Memory mode  
Total  
Riser A (memory capacity in GB)  
Riser B (memory capacity in GB)  
memory (per  
processor) /  
total system  
memory  
1
2
3
4
1
2
3
4
5
6
7
8
5
6
7
8
Power  
optimized  
4 / 16  
2
4
4
4
8
8
1
1
2
4
8
1
4
8
2
4
4
4
4
8
1
1
2
4
8
1
4
8
Not installed  
Not installed  
Not installed  
Not installed  
Not installed  
Not installed  
8 / 32  
16 / 64  
32 / 128  
40 / 160  
48 / 192  
4 / 16  
4
4
4
4
4
4
4
4
4
8
8
4
4
8
4
4
4
4
4
4
Performance  
optimized  
1
1
2
4
8
1
1
2
4
8
8 / 32  
1
2
4
4
1
2
4
4
1
2
4
4
1
2
4
4
16 / 64  
32 / 128  
48 / 192  
2 / 8  
Power and  
performance  
optimized  
Not installed  
64 / 256  
128 / 512  
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
256 / 1024 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16  
32 / 128  
64 / 256  
128 / 512  
8
8
8
8
Expandability  
8
8
8
8
8
8
8
8
16  
16  
16  
16  
16  
16  
16  
16  
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CPU 3  
Memory mode  
Total  
Riser A (memory capacity in GB)  
Riser B (memory capacity in GB)  
memory (per  
processor) /  
total system  
memory  
1
2
3
4
1
2
3
4
5
6
7
8
5
6
7
8
Power  
optimized  
4 / 16  
2
4
4
4
8
8
1
1
2
4
8
1
4
8
2
4
4
4
4
8
1
1
2
4
8
1
4
8
Not installed  
Not installed  
Not installed  
Not installed  
Not installed  
Not installed  
8 / 32  
16 / 64  
32 / 128  
40 / 160  
48 / 192  
4 / 16  
4
4
4
4
4
4
4
4
4
8
8
4
4
8
4
4
4
4
4
4
Performance  
optimized  
1
1
2
4
8
1
1
2
4
8
8 / 32  
1
2
4
4
1
2
4
4
1
2
4
4
1
2
4
4
16 / 64  
32 / 128  
48 / 192  
2 / 8  
Power and  
performance  
optimized  
Not installed  
64 / 256  
128 / 512  
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
256 / 1024 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16  
32 / 128  
64 / 256  
128 / 512  
8
8
8
8
Expandability  
8
8
8
8
8
8
8
8
16  
16  
16  
16  
16  
16  
16  
16  
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CPU 4  
Memory mode  
Total  
Riser A (memory capacity in GB)  
Riser B (memory capacity in GB)  
memory (per  
processor) /  
total system  
memory  
1
2
3
4
1
2
3
4
5
6
7
8
5
6
7
8
Power  
optimized  
4 / 16  
2
4
4
4
8
8
1
1
2
4
8
1
4
8
2
4
4
4
4
8
1
1
2
4
8
1
4
8
Not installed  
Not installed  
Not installed  
Not installed  
Not installed  
Not installed  
8 / 32  
16 / 64  
32 / 128  
40 / 160  
48 / 192  
4 / 16  
4
4
4
4
4
4
4
4
4
8
8
4
4
8
4
4
4
4
4
4
Performance  
optimized  
1
1
2
4
8
1
1
2
4
8
8 / 32  
1
2
4
4
1
2
4
4
1
2
4
4
1
2
4
4
16 / 64  
32 / 128  
48 / 192  
2 / 8  
Power and  
performance  
optimized  
Not installed  
64 / 256  
128 / 512  
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
4
8
256 / 1024 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16  
32 / 128  
64 / 256  
128 / 512  
8
8
8
8
Expandability  
8
8
8
8
8
8
8
8
16  
16  
16  
16  
16  
16  
16  
16  
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Removing a Memory-Riser Blank  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 89.  
Press the release tabs toward each other and lift the memory-riser blank  
out of the system.  
Figure 3-6. Removing and Installing a Memory-Riser Blank  
1
2
1
release tabs (2)  
2
memory-riser blank  
Installing System Components  
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Installing a Memory-Riser Blank  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
Align the memory-riser blank with the slots on the memory-riser guide  
and the cooling fan assembly.  
Insert the memory-riser blank firmly into the card guide until it is  
fully seated.  
3
4
Close the system. See "Closing the System" on page 90.  
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
Removing a Memory Riser  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
4
Open the system. See "Opening the System" on page 89.  
Press the release button on the memory riser to release the handle.  
Grasp the handle and lift the memory riser out of the system.  
CAUTION: To maintain proper system cooling, all empty memory-riser slots must  
have memory-riser blanks installed.  
5
Install a memory-riser blank. See "Installing a Memory-Riser Blank" on  
page 100.  
6
7
Close the system. See "Closing the System" on page 90.  
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
100  
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Figure 3-7. Removing and Installing a Memory Riser  
1
2
3
5
4
1
3
5
handle  
2
4
memory riser  
card guide  
release button  
memory-riser connector  
Installing a Memory Riser  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 89.  
If applicable, remove the memory-riser blank. See "Removing a Memory-  
Riser Blank" on page 99.  
CAUTION: Before installing the memory riser, you must ensure that the memory  
module socket ejectors are in the locked position.  
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4
Align the memory riser with the slots on the memory-riser guide and the  
cooling fan assembly.  
5
6
Insert the memory riser firmly into the card guide until it is fully seated.  
Press down on the handle until it clicks into place.  
NOTE: You can only lower the handle after the memory riser is seated in the  
card guide. If the handle does not move down, verify that the memory riser is  
properly seated in the card guide.  
7
8
Close the system. See "Closing the System" on page 90.  
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
Installing Memory Modules  
WARNING: The memory modules are hot to the touch for some time after the  
system has been powered down. Allow time for the memory modules to cool  
before handling them. Handle the memory modules by the card edges and avoid  
touching the components on the memory module.  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
4
Open the system. See "Opening the System" on page 89.  
Remove the memory risers. See "Removing a Memory Riser" on page 100.  
Pull the release tab and lift the memory module cover in the direction of  
the arrow.  
102  
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Figure 3-8. Removing and Installing the Memory Module Cover  
1
2
1
release tab  
2
memory module cover  
CAUTION: Handle each memory module only on either card edge, making sure  
not to touch the middle of the memory module.  
5
Press the ejectors on the memory module socket down and out, as shown  
in Figure 3-9.  
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Figure 3-9. Installing and Removing a Memory Module  
1
2
3
1
3
memory module  
alignment key  
2
memory module socket ejectors (2)  
6
Align the memory module's edge connector with the alignment key of the  
memory module socket, and insert the memory module in the socket.  
NOTE: The memory module socket has an alignment key that allows you to  
install the memory module in the socket in only one way.  
7
Press down on the memory module with your thumbs to lock the memory  
module into the socket.  
When the memory module is properly seated in the socket, the ejectors on  
the memory module socket align with the ejectors on the other sockets  
that have memory modules installed.  
8
9
Repeat step 5 through step 7 of this procedure to install the remaining  
memory modules. See Table 3-1 and Table 3-2  
.
Close the memory module cover.  
10 Install the memory risers. See "Installing a Memory Riser" on page 101.  
11 Close the system. See "Closing the System" on page 90.  
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12 Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
13 Press <F2> to enter the System Setup program, and check the System  
Memory setting on the main System Setup screen.  
The system should have already changed the value to reflect the newly  
installed memory.  
14 If the value is incorrect, one or more of the memory modules may not be  
installed properly. Repeat step 2 through step 13 of this procedure to  
ensure that the memory modules are firmly seated in their sockets.  
15 Run the system memory test in the system diagnostics. See "Running the  
Embedded System Diagnostics" on page 194.  
Removing Memory Modules  
WARNING: The memory modules are hot to the touch for some time after the  
system has been powered down. Allow time for the memory modules to cool  
before handling them. Handle the memory modules by the card edges and avoid  
touching the components on the memory module.  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
CAUTION: To ensure proper system cooling, memory-module blanks must be  
installed in any memory socket that is not occupied. Remove memory-module  
blanks only if you intend to install memory modules in those sockets.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
4
Open the system. See "Opening the System" on page 89.  
Remove the memory risers. See "Removing a Memory Riser" on page 100.  
Press the tabs in the direction of the arrows and lift the memory  
module cover.  
CAUTION: Handle each memory module only on either card edge, making sure  
not to touch the middle of the memory module.  
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5
Press down and out on the ejectors on each end of the socket until the  
memory module pops out of the socket. See Figure 3-9.  
6
7
8
9
Close the memory module cover.  
Install the memory risers. See "Installing a Memory Riser" on page 101.  
Close the system. See "Closing the System" on page 90.  
Reconnect the system and peripherals to their power sources, and turn  
them on.  
Removing the Memory-Riser Guide  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 89.  
If applicable, remove the memory-riser blanks. See "Removing a Memory-  
Riser Blank" on page 99.  
4
5
Remove the memory risers. See "Removing a Memory Riser" on page 100.  
Press the tabs in the direction of the arrows and lift the memory-riser guide  
out of the system.  
Figure 3-10. Removing or Installing the Memory-Riser Guide  
1
2
1
memory-riser guide  
2
tabs (2)  
106  
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Installing the Memory-Riser Guide  
1
2
Align the memory-riser guide with the slots on the chassis.  
Lower the memory-riser guide into the system until the tabs click  
into place.  
3
4
Install the memory risers. See "Installing a Memory Riser" on page 101.  
If applicable, install the memory-riser blanks. See "Installing a Memory-  
Riser Blank" on page 100.  
5
6
Close the system. See "Closing the System" on page 90.  
Reconnect the system and peripherals to their power sources, and turn  
them on.  
Hard Drives  
All drives connect to the system board through the SAS/SATA backplane  
board. Hard drives are supplied in special hot-swappable drive carriers that fit  
in the hard-drive bays.  
CAUTION: Before attempting to remove or install a drive while the system is  
running, see the documentation for the SAS controller card to ensure that the host  
adapter is configured correctly to support hot-swap drive removal and insertion.  
CAUTION: Do not turn off or reboot your system while the drive is being formatted.  
Doing so can cause a drive failure.  
NOTE: Use only drives that have been tested and approved for use with the  
SAS/SATA backplane board.  
When you format a hard drive, allow enough time for the formatting to be  
completed. Be aware that high-capacity hard drives can take a number of  
hours to format.  
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Removing a Hard-Drive Blank  
CAUTION: To maintain proper system cooling, all empty hard-drive bays must  
have drive blanks installed.  
1
2
3
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
If installed, remove the front bezel. See "Removing the Front Bezel" on  
page 87.  
Press the release tab and slide the drive blank out until it is free of the drive  
bay. See Figure 3-11.  
Figure 3-11. Removing or Installing a Hard-Drive Blank  
1
2
1
hard-drive blank  
2
release tab  
Installing a Hard-Drive Blank  
1
2
3
If installed, remove the front bezel. See "Removing the Front Bezel" on  
page 87.  
Insert the drive blank into the drive bay until the blue release tab clicks  
into place.  
If applicable, install the front bezel. See "Installing the Front Bezel" on  
page 87.  
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Removing a Hard Drive  
CAUTION: Ensure that your operating system supports hot-swap drive  
installation. See the documentation supplied with the operating system.  
1
2
If installed, remove the front bezel. See "Removing the Front Bezel" on  
page 87.  
From the management software, prepare the drive for removal. Wait until  
the hard-drive indicators on the drive carrier signal that the drive can be  
removed safely. See your controller documentation for information about  
hot-swap drive removal.  
If the drive has been online, the green activity/fault indicator flashes as  
the drive is powered down. When the drive indicators are off, the drive is  
ready for removal.  
3
4
Open the drive carrier release handle to release the drive. See  
Figure 3-12  
.
Slide the hard drive out until it is free of the drive bay.  
CAUTION: To maintain proper system cooling, all empty hard-drive bays must  
have drive blanks installed.  
5
6
Insert a drive blank in the empty drive bay. See "Installing a Hard-Drive  
Blank" on page 108.  
If applicable, install the front bezel. See "Installing the Front Bezel" on  
page 87.  
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Figure 3-12. Removing and Installing a Hard Drive  
1
2
1
release button  
2
hard drive carrier handle  
Installing a Hard Drive  
CAUTION: Use only hard drives that have been tested and approved for use with  
the SAS/SATA backplane.  
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully  
installed. Inserting a hard-drive carrier and attempting to lock its handle next to a  
partially installed carrier can damage the partially installed carrier's shield spring  
and make it unusable.  
CAUTION: Ensure that your operating system supports hot-swap drive  
installation. See the documentation supplied with your operating system.  
CAUTION: Combining SATA and SAS hard drives in the same system  
configuration is not supported.  
1
2
If installed, remove the front bezel. See "Removing the Front Bezel" on  
page 87.  
If a drive blank is present in the bay, remove it. See "Removing a Hard-  
Drive Blank" on page 108.  
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NOTE: If you are upgrading your system to a 16–hard-drive configuration, turn  
off the system and remove all the chassis blanks. To remove the chassis blank,  
press down and push the blue release tab toward the front of the system. See  
Figure 3-13.  
3
4
Press the button on the front of the drive carrier and open the handle.  
Insert the hard-drive carrier into the drive bay until the carrier contacts  
the backplane.  
5
Close the handle to lock the drive in place.  
Figure 3-13. Removing a Chassis Blank  
2
1
1
chassis blank  
2
release tab  
Installing System Components  
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Removing a Hard Drive From a Hard-Drive Carrier  
Remove the screws from the slide rails on the hard-drive carrier and separate  
the hard drive from the carrier. See Figure 3-14  
.
Figure 3-14. Removing or Installing a Hot-Swap Hard Drive Into a Drive Carrier  
4
1
2
3
1
3
screws (4)  
2
4
drive carrier  
hard drive  
SAS/SATA screw hole  
112  
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Installing a Hard Drive Into a Drive Carrier  
1
Insert the hard drive into the hard-drive carrier with the connector end  
of the drive at the rear. See Figure 3-14  
.
2
Align the screw holes on the hard drive with the back set of holes on the  
hard drive carrier.  
When aligned correctly, the back of the hard drive will be flush with the  
back of the hard-drive carrier.  
3
Attach the four screws to secure the hard drive to the hard-drive carrier.  
Optical Drive  
An optional DVD +/-RW optical drive slides into the front panel and connects  
to the SATA controller on the system board.  
NOTE: DVD devices are data only.  
Removing an Optical Drive  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
If installed, remove the front bezel. See "Removing the Front Bezel" on  
page 87.  
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
3
4
Open the system. See "Opening the System" on page 89.  
If applicable, remove the memory risers H, G, and D. See "Removing a  
Memory Riser" on page 100. For the location of memory risers H, G, and D  
on the system, see Figure 3-5.  
5
Disconnect the power/data cable from the back of the drive.  
Note the routing of the power/data cable on the side on the system as you  
remove them from the system board and drive. You must route these  
cables properly when you replace them to prevent them from being  
pinched or crimped.  
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6
To remove the drive, press down and push the blue release tab toward the  
front of the system. See Figure 3-15.  
7
8
9
Slide the optical drive out of the system until it is free of the drive bay.  
If you are not adding a new optical drive, install the optical drive insert.  
If applicable, install the memory risers H, G, and D. See "Installing a  
Memory Riser" on page 101.  
10 Close the system. See "Closing the System" on page 90.  
11 Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
12 If applicable, install the front bezel. See "Installing the Front Bezel" on  
page 87.  
Figure 3-15. Removing the Optical Drive  
2
3
1
1
3
optical drive  
release tab  
2
power/data cable  
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Installing an Optical Drive  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
If installed, remove the front bezel. See "Removing the Front Bezel" on  
page 87.  
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
3
4
Open the system. See "Opening the System" on page 89.  
If applicable, remove the memory risers H, G, and D. See "Removing a  
Memory Riser" on page 100.  
5
6
Slide the optical drive into the optical drive bay until the blue release tab  
snaps into place. See Figure 3-15.  
Connect the power/data cable to the back of the drive.  
You must route the cable properly on the side of system to prevent it from  
being pinched or crimped.  
7
8
If not already done, connect the power cable to SATA_PWR and the  
interface cable to SATA_A connector on the system board. See Figure 6-1.  
If applicable, install the memory risers H, G, and D. See "Installing a  
Memory Riser" on page 101. For the location of memory risers H, G, and D  
on the system, see Figure 3-5.  
9
Close the system. See "Closing the System" on page 90.  
10 Reconnect the system and peripherals to their electrical outlets.  
11 If applicable, install the front bezel. See "Installing the Front Bezel" on  
page 87.  
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Cooling Fans  
Your system contains six single-rotor hot-swappable fans to provide cooling  
for the processors, expansion cards, and memory modules.  
NOTE: In the event of a problem with a particular fan, the fan number is referenced  
by the system’s management software, allowing you to easily identify and replace  
the proper fan by noting the fan numbers on the fan assembly.  
Removing a Cooling Fan  
WARNING: The cooling fan can continue to spin for some time after it has been  
powered down. Allow time for the fan to stop spinning before removing it from  
the system.  
WARNING: Do not attempt to operate the system without the cooling fans or  
the cover.  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
NOTE: The procedure for removing each individual fan module is the same.  
1
2
Open the system. See "Opening the System" on page 89.  
Press the release tabs toward each other and lift the fan out of the fan  
assembly. See Figure 3-16.  
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Figure 3-16. Removing and Installing a Cooling Fan  
1
2
3
1
3
release tab (2)  
2
cooling fan  
cooling fan assembly  
Installing a Cooling Fan  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
Align the connector on the fan with the connector on the system board.  
Lower the fan into the fan assembly until the release tabs snap into place.  
See Figure 3-16.  
3
Close the system. See "Closing the System" on page 90.  
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Removing the Cooling Fan Assembly  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
Open the system. See "Opening the System" on page 89.  
If applicable, remove the memory-riser blanks. See "Removing a Memory-  
Riser Blank" on page 99.  
4
5
Remove the memory risers. See "Removing a Memory Riser" on page 100.  
Remove the fans from the cooling fan assembly. See "Removing a Cooling  
Fan" on page 116.  
6
7
Pull the blue release tabs in the direction of the arrows to release the  
handles on the cooling fan assembly. See Figure 3-17.  
Grasp the handles and lift the cooling fan assembly out of the system. See  
Figure 3-17.  
118  
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Figure 3-17. Removing and Installing the Fan Assembly  
1
2
3
1
3
handles (2)  
2
cooling fan assembly  
release tabs (2)  
Installing System Components  
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Installing the Cooling Fan Assembly  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Align the tabs on the cooling fan assembly with the slots on the system.  
See Figure 3-17.  
NOTE: You must also ensure that the pins on the bottom of the cooling fan  
assembly are aligned with the holes on the system board.  
2
3
Insert the cooling fan assembly into the system and lower the handles to  
lock it in place.  
Install the cooling fans. See "Installing the Cooling Fan Assembly" on  
page 120.  
4
5
Install the memory risers. See "Installing a Memory Riser" on page 101.  
If applicable, install the memory-riser blanks. See "Installing a Memory-  
Riser Blank" on page 100.  
6
7
Close the system. See "Closing the System" on page 90.  
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
Internal USB Memory Key  
An optional USB memory key installed inside your system can be used as a  
boot device, security key, or mass storage device. The USB connector must be  
enabled by the Internal USB Port option in the Integrated Devices screen of  
the System Setup program.  
To boot from the USB memory key, configure the USB memory key with a  
boot image and then specify the USB memory key in the boot sequence in the  
System Setup program.  
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CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
4
5
6
Open the system. See "Opening the System" on page 89.  
Locate the USB connector on the system board.  
Insert the USB memory key into the USB connector. See Figure 3-18.  
Close the system. See "Closing the System" on page 90.  
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
7
Enter the System Setup program and verify that the USB key has been  
detected by the system. See "Using the System Setup Program and UEFI  
Boot Manager" on page 63.  
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Figure 3-18. Removing and Installing a USB Memory Key  
1
2
1
USB memory key  
2
USB memory key connector  
122  
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Integrated NIC Hardware Key  
TCP/IP Offload Engine (TOE) and iSCSI are enabled by default on the  
system. The integrated NIC hardware key is reserved for future use.  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
®
NOTE: TOE operating system support and the Microsoft scalable network pack  
are required for TOE functionality.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
4
Open the system. See "Opening the System" on page 89.  
Locate the iSCSI_KEY connector on the system board. See Figure 6-1.  
Insert the NIC hardware key into the connector onto the board. See  
Figure 3-19.  
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Figure 3-19. Removing or Installing a NIC Hardware Key  
1
2
1
NIC hardware key  
2
iSCSI_KEY connector  
5
Close the system. See "Closing the System" on page 90.  
6
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
Expansion Cards and Expansion-Card Riser  
Expansion Card Installation Guidelines  
Your system supports one Generation 1 PCIe expansion card and up to six  
Generation 2 PCIe expansion cards.  
•
•
•
The expansion slot supports full-height, half-length cards.  
The expansion-card slot is not hot-swappable.  
PCI Express Generation 2 slots support both PCI Express Generation 1  
and PCI Express Generation 2 cards. However, using a PCI Express  
Generation 2 card on an PCI Express Generation 1 slot may impact  
performance of the card.  
124  
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•
•
•
PCI Express Generation 1 is supported on slot 5 and Generation 2  
expansion cards are supported in the slots 1, 2, 3, 4, 6, and 7.  
Slot 7 can be expanded to four additional PCIe x4 Generation 2 low profile  
slots using an optional PCIe expansion riser.  
Table 3-3 provides a guide for installing expansion cards to ensure proper  
cooling and mechanical fit. The expansion cards with the highest priority  
should be installed first using the slot priority indicated. All other  
expansion cards should be installed in card priority and slot priority order.  
Table 3-3. Expansion-Card Installation Order  
Card  
Priority  
Card Type  
Slot Priority  
Slot Priority With Max  
Without a PCIe a PCIe Riser  
Riser  
Allowed  
1
2
3
4
5
6
7
8
9
10  
PERC H800  
2, 3, 4, 6,  
7, 1  
2, 3, 4, 6, 1  
2, 3, 4, 6, 1  
2, 3, 4, 6  
2
6 Gbps SAS HBA  
SAS 5/E Adapter  
10 Gb NICs  
2, 3, 4, 6,  
7, 1  
2
2, 3, 4, 6,  
7
2
2, 3, 4, 6,  
7
2, 3, 4, 6  
2
8G Fiber Channel  
(single port)  
1, 2, 3, 4,  
6, 7  
1, 7, 8, 9, 10,  
2, 3, 4, 6  
4
8G Fiber Channel  
(dual port)  
2, 3, 4, 6,  
7
2, 3, 4, 6  
2
4G Fibre Channel  
SCSI HBA  
5, 1, 2, 3,  
4, 6, 7  
5, 1, 7, 8, 9,  
10, 2, 3, 4, 6  
4–6  
5, 1, 2, 3,  
4, 6, 7  
5, 1, 7, 8, 9,  
10, 2, 3, 4, 6  
2
1 Gb NICs  
5, 1, 2, 3,  
5, 1, 7, 8, 9, 10,  
2, 3, 4, 6  
10  
10  
(Generation 1 adapters) 4, 6, 7, 1  
1 Gb NICs  
5, 1, 2, 3,  
1, 7, 8, 9, 10, 5,  
2, 3, 4, 6  
(Generation 2 adapters) 4, 6, 7, 1  
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Installing an Expansion Card  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
Unpack the expansion card and prepare it for installation.  
For instructions, see the documentation accompanying the card.  
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
3
4
Open the system. See "Opening the System" on page 89.  
Open the expansion-card latch and remove the filler bracket. See  
Figure 3-20.  
5
6
Holding the card by its edges, position the card so that the card-edge  
connector aligns with the expansion-card connector.  
Insert the card-edge connector firmly into the expansion-card connector  
until the card is fully seated.  
7
8
Close the expansion-card latch. See Figure 3-20.  
If applicable, install the screw to secure the expansion card to the system.  
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Figure 3-20. Installing or Removing an Expansion Card  
2
1
3
4
1
3
expansion-card latch  
expansion card  
2
4
screw  
expansion-card connector  
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9
If applicable, connect any cables to the expansion card.  
10 Close the system. See "Closing the System" on page 90.  
11 Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
12 Install any device drivers required for the card as described in the  
documentation for the card.  
Removing an Expansion Card  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
4
Open the system. See "Opening the System" on page 89.  
If applicable, disconnect all the cables from the card.  
If applicable, remove the screw that secures the expansion card to  
the system.  
5
6
7
To remove the expansion card, open the expansion-card latch.  
See Figure 3-20.  
Grasp the expansion card by its edges, and carefully remove it from the  
expansion-card connector.  
If you are removing the card permanently, install a metal filler bracket over  
the empty expansion slot opening and close the expansion-card latch.  
NOTE: You must install a filler bracket over an empty expansion slot to  
maintain Federal Communications Commission (FCC) certification of the  
system. The brackets also keep dust and dirt out of the system and aid in  
proper cooling and airflow inside the system.  
8
9
Close the system. See "Closing the System" on page 90.  
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
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Installing an Expansion-Card Riser  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
Unpack the expansion-card riser and prepare it for installation.  
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
3
4
Open the system. See "Opening the System" on page 89.  
Pull the latch toward the front of the system and lift the expansion-card  
panel out of the system. See Figure 3-21.  
5
6
7
To add expansion cards on the expansion-card riser, press the tabs toward  
each other and open the expansion-card latch. See Figure 3-22.  
Holding the card by its edges, position the card so that the card-edge  
connector aligns with the connector on the expansion-card riser.  
Insert the card-edge connector firmly into the expansion-card connector  
until the card is fully seated.  
8
9
Close the expansion-card latch.  
Align the expansion-card riser with the slots on the chassis.  
See Figure 3-23.  
10 Lower the expansion-card riser until the riser is fully seated in the  
connector and the latch clicks into place. See Figure 3-23.  
11 Close the system. See "Closing the System" on page 90.  
12 Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
13 Install any device drivers required for the card as described in the  
documentation for the card.  
Installing System Components  
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Figure 3-21. Removing and Installing the Panel  
1
2
1
latch  
2
panel  
130  
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Figure 3-22. Removing and Installing an Expansion Card in an Expansion-Card Riser  
4
3
2
1
1
3
expansion-card riser  
tabs (2)  
2
4
expansion card  
expansion-card latch  
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Figure 3-23. Removing and Installing an Expansion-Card Riser  
1
2
3
1
3
release tabs (2)  
2
expansion-card riser  
expansion-card riser connector  
132  
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Removing an Expansion-Card Riser  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 89.  
To remove the expansion-card riser, press the release tabs toward each  
other and lift the expansion-card riser out of the system. See Figure 3-23.  
4
5
6
Press the tabs toward each other and open the expansion-card latch. See  
Figure 3-22.  
Grasp the expansion-card by its edges, and carefully remove it from the  
expansion-card connector on the riser.  
If you are removing the expansion-card riser permanently, install the panel  
in the system. See Figure 3-21.  
NOTE: You must install the panel over an empty expansion slot to maintain  
Federal Communications Commission (FCC) certification of the system. The  
brackets also keep dust and dirt out of the system and aid in proper cooling  
and airflow inside the system.  
7
8
Close the system. See "Closing the System" on page 90.  
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
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I/O Card  
Removing the I/O Card  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
4
If applicable, disconnect the external cables connected to the I/O card.  
Open the system. See "Opening the System" on page 89.  
Grasp the card by its edges and lift the card to remove it from the I/O card  
connector. See Figure 3-1 for the location of the I/O card in the system.  
5
6
If applicable, remove the internal dual SD module. See "Removing the  
Internal Dual SD Module" on page 139.  
If applicable, remove the iDRAC6 enterprise card. See "Removing an  
iDRAC6 Enterprise Card" on page 138.  
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Figure 3-24. Removing and Installing the I/O Card  
1
2
1
I/O card  
2
I/O card connector  
Installing the I/O Card  
1
2
3
4
If applicable install the iDRAC6 Enterprise card. See "Installing an  
iDRAC6 Enterprise Card" on page 136.  
If applicable, install the internal dual SD module. See "Installing the  
Internal Dual SD Module" on page 141.  
Holding the card by its edges, position the card so that the card-edge  
connector aligns with the I/O card connector.  
Insert the card-edge connector firmly into the I/O card connector until the  
card is fully seated.  
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5
6
7
Close the system. See "Closing the System" on page 90.  
If applicable, reconnect the external cables to the I/O card.  
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
iDRAC6 Enterprise Card (Optional)  
Installing an iDRAC6 Enterprise Card  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
4
Open the system. See "Opening the System" on page 89.  
Remove the I/O card. See "Removing the I/O Card" on page 134.  
Remove the plastic filler plug for the iDRAC6 Enterprise port from the  
I/O card.  
5
Align the front edge of the card with the two front plastic retention  
standoffs next to the iDRAC6 connector on the system board, and lower  
the card into place. See Figure 3-25.  
When the front of the card is fully seated, the plastic standoffs snap over  
the edge of the card.  
136  
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Figure 3-25. Installing or Removing an iDRAC6 Enterprise Card (Optional)  
2
1
3
4
5
1
3
5
iDRAC6 Enterprise card  
2
4
VFlash media slot  
retention standoff tabs (2)  
iDRAC6 Enterprise card connector  
retention standoff posts (2)  
6
Install the I/O card. See "Installing the I/O Card" on page 135.  
Close the system. See "Closing the System" on page 90.  
7
8
Reconnect the system and peripherals to their power sources, and turn  
them on.  
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Removing an iDRAC6 Enterprise Card  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
If applicable, disconnect the Ethernet cable from the iDRAC6 Enterprise  
Card connector on the system back panel. See Figure 1-3.  
3
4
5
Open the system. See "Opening the System" on page 89.  
Remove the I/O card. See "Removing the I/O Card" on page 134.  
If applicable, remove the VFlash media card from the iDRAC6 Enterprise  
Card. See "Removing a VFlash Media Card" on page 139.  
6
Pull back slightly on the two tabs at the front edge of the card and gently  
lift the front edge of the card off of the retention standoffs.  
As the card releases from the standoffs, the connector under the card  
disengages from the system board connector.  
7
8
9
Install the plastic filler plug over the port on the I/O card.  
Install the I/O card. See "Installing the I/O Card" on page 135.  
Close the system. See "Closing the System" on page 90.  
10 Reconnect the system and peripherals to their power sources, and turn  
them on.  
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VFlash Media (Optional)  
The VFlash media card is a Secure Digital (SD) card that plugs into the  
optional iDRAC6 Enterprise card at the back corner of the system.  
Installing a VFlash Media Card  
1
2
Locate the VFlash media slot at the back corner of the system.  
With the label side facing up, insert the contact-pin end of the SD card  
into the card slot on the module.  
NOTE: The slot is keyed to ensure correct insertion of the card.  
3
Press inward on the card to lock it into the slot.  
Removing a VFlash Media Card  
To remove the VFlash media, push inward on the card to release it, and pull  
the card from the card slot.  
Internal Dual SD Module (Optional)  
NOTE: When the Redundancy option is set to Mirror Mode in the Integrated  
Devices screen of the system setup, the information is replicated from one SD card  
to another.  
Removing the Internal Dual SD Module  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 89.  
If applicable, remove the SD card(s). See "Removing an Internal SD Card"  
on page 142.  
4
Remove the I/O card. See "Removing the I/O Card" on page 134.  
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5
6
Disconnect the SD module cable.  
Pull back slightly on the tabs at the edge of the card and gently lift the  
edge of the card off of the retention standoffs.  
7
8
9
Install the I/O card. See "Installing the I/O Card" on page 135.  
Close the system. See "Closing the System" on page 90.  
Reconnect the system and peripherals to their power sources, and turn  
them on.  
Figure 3-26. Removing and Installing the Internal Dual SD Module  
3
4
2
1
1
3
retention standoff posts (3)  
SD module cable  
2
4
retention standoff tabs (3)  
dual SD module  
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Installing the Internal Dual SD Module  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
4
Open the system. See "Opening the System" on page 89.  
Remove the I/O card. See "Removing the I/O Card" on page 134.  
Align the card with the plastic retention standoffs on the I/O card, and  
lower the card into place. See Figure 3-25.  
When the front of the card is fully seated, the plastic standoffs snap over  
the edge of the card.  
5
6
7
Connect the SD module cable to the connector on the I/O card.  
Install the I/O card. See "Installing the I/O Card" on page 135.  
If applicable, install the SD card(s). See "Installing an Internal SD Card"  
on page 142.  
8
9
Close the system. See "Closing the System" on page 90.  
Reconnect the system and peripherals to their power sources, and turn  
them on.  
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Internal SD Card (Optional)  
Installing an Internal SD Card  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
NOTE: To use an SD card with your system, ensure that the internal SD card port is  
enabled in the System Setup program. See "Using the System Setup Program and  
UEFI Boot Manager" on page 63.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 89.  
Locate the SD card connector on the internal dual SD module. With the  
label side facing up, insert the contact-pin end of the card into the slot.  
NOTE: The slot is keyed to ensure correct insertion of the card.  
Press the card into the card slot to lock it into place.  
Close the system. See "Closing the System" on page 90.  
4
5
6
Reconnect the system and peripherals to their power sources, and turn  
them on.  
Removing an Internal SD Card  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
Open the system. See "Opening the System" on page 89.  
142  
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3
Locate the SD card slot on the internal dual SD module and press inward  
on the card to release it from the slot and remove the card.  
4
5
Close the system. See "Closing the System" on page 90.  
Reconnect the system and peripherals to their power sources, and turn  
them on.  
Integrated Storage Controller Card  
Your system includes a dedicated expansion-card slot on the system board for  
an integrated controller card that provides the integrated storage subsystem  
for your system’s internal hard drives. The controller supports SAS and SATA  
hard drives and also enables you to set up the hard drives in RAID  
configurations as supported by the version of the storage controller included  
with your system.  
Removing the Integrated Storage Controller Card  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
4
Open the system. See "Opening the System" on page 89.  
Remove the I/O card. See "Removing the I/O Card" on page 134.  
Disconnect the cables connected to the storage controller card. See  
Figure 3-1 for the location of the integrated storage controller card in  
the system.  
5
Grasp the card by its edges and lift the card to remove it from the  
connector on the system board.  
6
7
8
Install the I/O card. See "Installing the I/O Card" on page 135  
Close the system. See "Closing the System" on page 90.  
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
Installing System Components  
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Figure 3-27. Installing the Integrated Storage Controller Card  
2
1
3
5
4
1
3
battery cable  
2
4
SAS data cables (2)  
integrated storage controller card  
integrated storage controller card  
connector  
5
clip  
144  
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Installing the Integrated Storage Controller Card  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
4
Open the system. See "Opening the System" on page 89.  
Remove the I/O card. See "Removing the I/O Card" on page 134.  
Hold the card by its edges and insert the card-edge connector firmly into  
the connector until the card is fully seated and the plastic card guides fit  
over the edges of the card.  
5
Connect the SAS data cable connector to the integrated storage controller  
card. See Figure 3-27.  
NOTE: You must ensure that you connect the cable according to the  
connector labels on the cable. The cable does not function properly if  
reversed.  
6
7
Route the SAS data cable through the clip on the card and through the  
channel on the inner side of the chassis.  
Attach the connector labeled "SAS A" to connector SAS A on the  
backplane, and attach the connector labeled "SAS B" to connector SAS B  
on the backplane. See Figure 3-27.  
8
9
Install the I/O card. See "Installing the I/O Card" on page 135.  
Close the system. See "Closing the System" on page 90.  
10 Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
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RAID Battery  
The information in this section applies only to systems with the optional  
PERC controller card.  
Removing a RAID Battery  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 89.  
If applicable, remove the memory-riser blanks. See "Removing a Memory-  
Riser Blank" on page 99.  
4
5
Remove the memory risers. See "Removing a Memory Riser" on page 100.  
Remove the memory-riser guide. See "Removing the Memory-Riser Guide"  
on page 106.  
6
7
Pull back gently on the right edge of the battery carrier and lift the RAID  
battery from the battery carrier. See Figure 3-28.  
Disconnect the RAID battery cable from the RAID battery.  
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Figure 3-28. Removing or Installing the RAID Battery  
2
3
1
1
3
battery carrier  
RAID battery  
2
RAID battery cable  
Installing the RAID Battery  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
3
Connect the battery cable to the integrated storage controller card.  
Route the battery cable/SAS A cable along the chassis wall.  
Connect the battery cable to the RAID battery.  
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4
5
Insert the RAID battery into the battery carrier. See Figure 3-28.  
NOTE: While installing the RAID battery into the battery carrier, you must  
ensure that the RAID battery cable faces the chassis wall.  
Install the memory-riser guide. See "Installing the Memory-Riser Guide"  
on page 107.  
6
7
Install the memory risers. See "Installing a Memory Riser" on page 101.  
If applicable, install the memory-riser blanks. See "Installing a Memory-  
Riser Blank" on page 100.  
8
9
Close the system. See "Closing the System" on page 90.  
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
Processors  
Removing a Processor  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
Prior to upgrading your system, download the latest system BIOS version  
from support.dell.com and follow the instructions included in the  
compressed download file to install the update on your system  
.
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet. When disconnected from AC power,  
press and hold the power button for three seconds to fully drain the system  
of stored power prior to removing the cover.  
NOTE: It is recommended that you always use a static mat and static strap while  
working on components in the interior of the system.  
3
4
Open the system. See "Opening the System" on page 89.  
If applicable, remove the memory-riser blanks. See "Removing a Memory-  
Riser Blank" on page 99.  
5
Remove the memory risers. See "Removing a Memory Riser" on page 100.  
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6
Remove the cooling fan assembly. See "Removing the Cooling Fan  
Assembly" on page 118.  
WARNING: The heat sink and processor are hot to touch for some time after the  
system has been powered down. Allow the heat sink and processor to cool before  
handling them.  
CAUTION: Never remove the heat sink from a processor unless you intend to  
remove the processor. The heat sink is necessary to maintain proper  
thermal conditions.  
7
8
9
Release one of the heat-sink release levers. See Figure 3-29.  
Wait 30 seconds for the heat sink to loosen from the processor.  
Release the other heat-sink release lever.  
10 Gently lift the heat sink off of the processor and set the heat sink aside  
upside down (thermal grease side facing up).  
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Figure 3-29. Installing and Removing the Heat Sink  
2
1
1
release levers (2)  
2
heat sink  
CAUTION: The processor is held in its socket under strong pressure. Be aware  
that the release lever can spring up suddenly if not firmly grasped.  
11 Position your thumb firmly over the processor socket-release lever and  
release the lever from the locked position by pushing down and pulling out  
from under the tab. Rotate the lever 90 degrees upward until the processor  
is released from the socket. See Figure 3-29.  
12 Use the tab on the processor shield to rotate shield upward and out of the  
way. See Figure 3-29.  
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CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing  
the processor. Bending the pins can permanently damage the system board.  
13 Carefully lift the processor out of the socket and leave the release lever up  
so that the socket is ready for the new processor.  
After removing the processor, place it in an antistatic container for reuse,  
return, or temporary storage. Do not touch the bottom of the processor.  
Touch only the side edges of the processor.  
Figure 3-30. Removing and Installing a Processor  
5
4
3
2
1
6
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1
3
5
socket-release lever  
pin 1 indicators (2)  
2
4
6
processor shield  
processor  
notch in processor (2)  
ZIF socket  
Installing a Processor  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
NOTE: In a dual-processor configuration, CPU 1 and CPU 2 sockets must be used.  
1
If you are adding a processor for the first time, remove the socket cover.  
See Figure 3-31.  
Figure 3-31. Removing the Processor Socket Cover  
1
2
1
processor cover  
2
processor socket  
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2
Remove the processor from the packing material by the processor’s edges  
only. Do not touch the bottom of the processor. Handle the processor  
carefully with your fingers on the side edges. Place your hand beneath the  
processor when you are moving it to the system.  
3
4
Locate the pin 1 indicator on the system board socket.  
Locate the pin 1 indicator on the top of the processor. The pin 1 indicator  
is shown as a triangle on the top of the processor. See Figure 3-30  
.
CAUTION: Positioning the processor incorrectly can permanently damage the  
system board or the processor. Be careful not to bend the pins in the socket.  
5
6
7
Place the processor over the socket with each pin 1 aligned and level. See  
Figure 3-30.  
Align the notches in the  
socket. See Figure 3-30.  
processor with the socket keys on the ZIF  
Install the processor in the socket. Keep the processor level (see  
Figure 3-30) and insert it straight down into the socket. Allow the  
processor to float on the pins, allowing the processor shield to hold it in  
place.  
8
9
Verify that the processor is properly aligned and seated.  
Close the processor shield. See Figure 3-30.  
10  
R
otate the socket-release lever down until it snaps into place. See  
Figure 3-30  
.
11 Using a clean lint-free cloth, remove the thermal grease from the heat sink.  
CAUTION: Applying too much thermal grease can result in excess grease coming  
in contact with and contaminating the processor socket.  
12 Open the grease applicator included with your processor kit and apply all  
of the thermal grease in the applicator to the center of the topside of the  
new processor.  
13 Place the heat sink on the processor. See Figure 3-29  
.
14 Close the heat-sink release levers. See Figure 3-29.  
15 Install the cooling fan assembly. See "Installing the Cooling Fan Assembly"  
on page 120.  
16 Install the memory risers. See "Installing a Memory Riser" on page 101.  
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17 If applicable, install the memory-riser blanks. See "Installing a Memory-  
Riser Blank" on page 100.  
18 Close the system. See "Closing the System" on page 90.  
19 Reconnect your system and peripherals to their electrical outlets, and turn  
on the system.  
Power Supplies  
Your system supports the following power supply modules:  
•
•
1100 W (high output power supply)  
750 W (energy smart power supply)  
When a 10 Gb I/O card is installed, the system must have at least two power  
supplies connected to an A/C power supply. The system requires two power  
supplies to provide standby power to the system. With a 1 GbE I/O card, only  
one PSU is required to provide standby power to the system. Table 3-4 and  
Table 3-5 lists the power supply redundancy modes for a 10 Gb I/O card and a  
1 GbE I/O card.  
Table 3-4. Power Supply Redundancy Modes With a 10 Gb I/O Card  
Number of Power Supplies Redundancy Mode  
System Configuration  
1
1+0*  
Non-redundant  
configuration with inactive  
SFP+ ports  
2
3
4
2+0  
2+0  
2+2  
Non-redundant  
configuration  
Non-redundant  
configuration  
Redundant configuration  
* indicates that the system operates with a limited load.  
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Table 3-5. Power Supply Redundancy Modes With a 1 GbE I/O Card  
Number of Power Supplies Redundancy Mode System Configuration  
1
1+0*  
Non-redundant  
configuration  
2
2
1+1*  
2+0  
Redundant configuration  
Non-redundant  
configuration  
3
4
2+1  
2+2  
Redundant configuration  
Redundant configuration  
*indicates that the system operates with a limited load.  
Removing a Power Supply  
CAUTION: The system requires one power supply to operate the system normally.  
On power-redundant systems, remove and replace only one power supply at a time  
in a system that is powered on.  
1
2
Disconnect the power cable from the power source.  
Disconnect the power cable from the power supply and remove the Velcro  
straps that bundle and secure the system cables.  
NOTE: You may have to unlatch and lift the optional cable management arm if  
it interferes with power-supply removal. For information about the cable  
management arm, see the system’s rack documentation.  
3
Pull the power supply straight out to release it from the power distribution  
board and clear the chassis.  
If you are permanently removing the power supply, you must install a  
power supply blank to ensure proper system cooling. See "Installing the  
Power Supply Blank" on page 157.  
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Figure 3-32. Removing and Installing a Power Supply  
1
2
3
1
3
power supply  
2
locking tab  
cable retention bracket  
Installing a Power Supply  
1
Verify that power supplies are the same type and have the same maximum  
output power.  
NOTE: The maximum output power (shown in watts) is listed on the power  
supply label.  
2
3
If applicable, remove the power supply blank. See "Removing the Power  
Supply Blank" on page 157.  
Slide the new power supply into the chassis until the power supply is fully  
seated and the release latch snaps into place. See Figure 3-32.  
NOTE: If you unlatched the cable management arm in step of the previous  
procedure, relatch it. For information about the cable management arm, see  
the system’s rack documentation.  
4
Connect the power cable to the power supply and plug the cable into a  
power outlet.  
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CAUTION: When connecting the power cable, secure the cable with the Velcro  
strap.  
NOTE: When installing, hot-swapping, or hot-adding a new power supply in a  
system, allow several seconds for the system to recognize the power supply and  
determine its status. The power-supply status indicator turns green to signify that  
the power supply is functioning properly.  
Removing the Power Supply Blank  
If you are installing a power supply, remove the power supply blank by pulling  
outward on the blank.  
CAUTION: To ensure proper system cooling, the power supply blank must be  
installed in each power supply bay that does not have a power supply. Remove the  
power supply blank only if you are installing an additional power supply.  
Installing the Power Supply Blank  
NOTE: Install the power supply blank only in power supply bays 2, 3, or 4.  
To install the power supply blank, align the blank with the power supply bay  
and insert the blank into the chassis until it clicks into place.  
System Battery  
Replacing the System Battery  
WARNING: There is a danger of a new battery exploding if it is incorrectly  
installed. Replace the battery only with the same or equivalent type recommended  
by the manufacturer. See your safety information for additional information.  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
Open the system. See "Opening the System" on page 89.  
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Figure 3-33. Replacing the System Battery  
1
2
3
1
3
positive side of battery connector  
negative side of battery connector  
2
system battery  
3
Locate the battery socket. See "System Board Connectors" on page 198.  
CAUTION: To avoid damage to the battery connector, you must firmly support the  
connector while installing or removing a battery.  
4
5
6
7
To remove the battery, support the battery connector by pressing down  
firmly on the positive side of the connector.  
Press the battery toward the positive side of the connector and lift it up out  
of the securing tabs at the negative side of the connector.  
To install a new system battery, support the battery connector by pressing  
down firmly on the positive side of the connector.  
Hold the battery with the "+" facing up and slide it under the securing  
tabs at the positive side of the connector.  
8
9
Press the battery straight down into the connector until it snaps into place.  
Close the system. See "Closing the System" on page 90.  
10 Reconnect the system to the electrical outlet and turn the system on,  
including any attached peripherals.  
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11 Enter the System Setup program to confirm that the battery is operating  
properly. See "Using the System Setup Program and UEFI Boot Manager"  
on page 63.  
12 Enter the correct time and date in the System Setup program's Time and  
Date fields.  
13 Exit the System Setup program.  
SAS Backplane  
NOTE: Depending on your configuration, your system supports either an x16 SAS  
backplane or an x4 SAS backplane. The illustration in this section shows the  
removal and installation of an x16 SAS backplane.  
Removing the SAS Backplane  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
3
If installed, remove the front bezel  
page 87.  
.
See "Removing the Front Bezel" on  
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
Open the system. See "Opening the System" on page 89.  
CAUTION: To prevent damage to the drives and backplane, you must remove the  
hard drives from the system before removing the backplane.  
CAUTION: You must note the number of each hard drive and temporarily label  
them before removal so that you can replace them in the same locations.  
4
5
Remove all hard drives. See "Removing a Hard Drive" on page 109.  
If applicable, remove the memory-riser blanks. See "Removing a Memory-  
Riser Blank" on page 99.  
6
7
8
Remove the memory risers. See "Removing a Memory Riser" on page 100.  
Disconnect the SAS data cable(s) and power cable from the backplane.  
If applicable, disconnect the power/data cable from the optical drive.  
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9
Pull the blue release pin(s) and slide the backplane upwards.  
10 Pull the backplane away from the front of the system until the securing  
slots are free from the tabs on the chassis.  
Figure 3-34. Removing and Installing a SAS Backplane  
1
2
3
5
4
1
3
5
SAS backplane  
release pins (2)  
SAS cables (2)  
2
4
power cable  
chassis tabs  
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NOTE: If you are installing an x16 SAS backplane, you must remove all the three  
chassis blanks from the system. If you are installing an x4 SAS backplane, you must  
ensure that all the three chassis blanks are installed in the system.  
1
2
3
4
5
6
Align the slots on the SAS backplane with the tabs on the chassis.  
Slide down the SAS backplane until the release pin snaps into place.  
Connect the SAS data cable(s) and power cable to the backplane.  
If applicable, connect the optical drive power/data cable.  
Install the memory risers. See "Installing a Memory Riser" on page 101.  
If applicable, install the memory-riser blanks. See "Installing a Memory-  
Riser Blank" on page 100.  
7
Install the hard drives in their original locations. See "Installing a Hard  
Drive" on page 110.  
8
9
Close the system. See "Closing the System" on page 90.  
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
10 If applicable, install the front bezel. See "Installing the Front Bezel" on  
page 87.  
Power Distribution Board  
Removing the Power Distribution Board  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
3
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
Remove the power supplies from the system. See "Removing a Power  
Supply" on page 155.  
Open the system. See "Opening the System" on page 89.  
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4
If applicable, remove the memory-riser blanks. See "Removing a Memory-  
Riser Blank" on page 99.  
5
6
Remove the memory risers. See "Removing a Memory Riser" on page 100.  
Remove the cooling fan assembly. See "Removing the Cooling Fan  
Assembly" on page 118.  
7
Slide the board upwards and pull the board toward the front of the system  
until the tabs on the board are free from the securing slots on the chassis.  
See Figure 3-35.  
Figure 3-35. Power Distribution Board  
3
2
4
1
1
3
power distribution board connector  
tabs (2)  
2
4
power distribution board  
securing slots (2)  
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Replacing the Power Distribution Board  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
3
4
Unpack the new power distribution board assembly.  
Align the tabs on the board with the slots on the chassis.  
Press the board into the connector until it is fully seated.  
Install the cooling fan assembly. See "Installing the Cooling Fan Assembly"  
on page 120.  
5
6
Install the memory risers. See "Installing a Memory Riser" on page 101.  
If applicable, install the memory-riser blanks. See "Installing a Memory-  
Riser Blank" on page 100.  
7
8
Close the system. See "Closing the System" on page 90.  
Install the power supplies in the system. See "Installing a Power Supply" on  
page 156.  
9
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
Control Panel Assembly  
Removing the Control Panel Display Module  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
If installed, remove the front bezel. See "Removing the Front Bezel" on  
page 87.  
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
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3
4
5
Open the system. See "Opening the System" on page 89.  
Disconnect the display module cable from the control panel board.  
Using a knife or a small flat-blade screwdriver, insert the blade beneath the  
front panel of the display and slide the blade across the bottom to lift the  
panel outward. See Figure 3-36.  
6
7
Bend the panel upward to access to the mounting screws.  
Using a T10 Torx driver, remove the two screws that secure the display  
module to the system chassis.  
8
Remove the display module from the chassis cutout.  
Installing the Control Panel Display Module  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Insert the display module into the chassis cutout and secure the module  
with the two Torx screws. See Figure 3-36.  
2
3
4
5
Attach the replacement panel to the front of the display module.  
Connect the display module cable to the control panel board.  
Close the system. See "Closing the System" on page 90.  
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
6
If applicable, install the front bezel. See "Installing the Front Bezel" on  
page 87.  
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Figure 3-36. Removing or Installing the Control Panel Assembly  
1
2
3
5
4
6
7
1
3
5
7
T8 Torx screw  
2
4
6
T10 Torx screws (3)  
USB cable  
control panel board  
control panel cable  
display module  
display module cable  
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Removing the Control Panel Board  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 89.  
If applicable, remove the memory-riser blanks. See "Removing a Memory-  
Riser Blank" on page 99.  
4
5
Remove the memory risers. See "Removing a Memory Riser" on page 100.  
Remove the memory-riser guide. See "Removing the Memory-Riser Guide"  
on page 106.  
6
Disconnect the cables connected to the control panel board.  
NOTE: Note the routing of the cables on the side on the system as you remove  
them from the control panel board. You must route these cables properly  
when you replace them to prevent them from being pinched or crimped.  
7
8
9
Using a T10 Torx driver, remove the three screws that secure the control  
panel board to the chassis. See Figure 3-36.  
Using a T8 Torx driver, remove the screw that secures the control panel  
board on the front of the system. See Figure 3-36.  
Slide the control panel assembly toward the back of the system and take  
it out.  
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Installing the Control Panel Board  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
3
Align the screw holes on the control panel board with the holes on  
the chassis.  
Using a T10 Torx driver, replace the screws that secure the control panel  
board to the chassis. See Figure 3-36.  
Using a T8 Torx driver, replace the screw that secures the control panel  
board on the front of the system. See Figure 3-36.  
4
5
Connect all the cables to the control panel board.  
Install the memory-riser guide. See "Installing the Memory-Riser Guide"  
on page 107.  
6
7
Install the memory risers. See "Installing a Memory Riser" on page 101.  
If applicable, install the memory-riser blanks. See "Installing a Memory-  
Riser Blank" on page 100.  
8
9
Close the system. See "Closing the System" on page 90.  
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
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System Board  
Removing the System Board  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
CAUTION: If you are using the Trusted Program Module (TPM) with an encryption  
key, you may be prompted to create a recovery key during program or system  
setup. Be sure to create and safely store this recovery key. If you replace this  
system board, you must supply the recovery key when you restart your system or  
program before you can access the encrypted data on your hard drives.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 89.  
If applicable, remove the memory-riser blanks. See "Removing a Memory-  
Riser Blank" on page 99.  
4
5
Remove the memory risers. See "Removing a Memory Riser" on page 100.  
Remove the cooling fan assembly. See "Removing the Cooling Fan  
Assembly" on page 118.  
6
7
Remove the power supply(s). See "Removing a Power Supply" on page 155.  
Remove all expansion cards, the I/O card, and the integrated storage  
controller card. See "Removing an Expansion Card" on page 128,  
"Removing the I/O Card" on page 134, and "Removing the Integrated  
Storage Controller Card" on page 143.  
8
9
If applicable, remove the USB key from the system board. See "Internal  
USB Memory Key" on page 120.  
If applicable, remove the NIC hardware key from the system board. See  
"Integrated NIC Hardware Key" on page 123.  
10 Remove the processor(s). See "Removing a Processor" on page 148.  
11 Remove the power distribution board. See "Removing the Power  
Distribution Board" on page 161.  
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12 Disconnect all cables from the system board.  
13 Loosen the thumbscrew that secures the system board to the chassis.  
14 Pull the blue release pin and slide the system board toward the front of the  
system.  
CAUTION: Do not lift the system board assembly by grasping a memory module,  
processor, or other components.  
15 Grasp the system board using the handle and the card guides. Angle the  
system board toward the front of the system and lift the board out of the  
chassis.  
Figure 3-37. Removing and Installing the System Board  
1
2
5
3
4
1
3
5
system board  
card guide  
2
4
handle  
release pin  
thumbscrew  
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Installing the System Board  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
Unpack the new system board.  
Remove the labels from the processor shield and affix them to the system  
identification panel on the front of the system. See Figure 3-37.  
3
Using the handle and the card guide, lower the system board into the  
chassis.  
CAUTION: Do not lift the system board assembly by grasping a memory module,  
processor, or other components.  
4
5
Slightly lift up the front of the system board and maneuver the system  
board to the bottom of the chassis until it lays completely flat.  
Push the system board toward the back of the chassis until the board clicks  
into place.  
6
7
8
Tighten the thumbscrew that secures the system board to the chassis.  
Connect all the cables to the system board.  
Install the power distribution board. See "Replacing the Power  
Distribution Board" on page 163.  
9
Transfer the processors to the new system board. See "Removing a  
Processor" on page 148 and "Installing a Processor" on page 152.  
10 If applicable, install the NIC hardware key on the system board. See  
"Integrated NIC Hardware Key" on page 123.  
11 If applicable, install the internal USB key on the system board. See  
"Internal USB Memory Key" on page 120.  
12 Install all expansion cards, the I/O card, and the integrated storage  
controller card. See "Installing an Expansion Card" on page 126, "Installing  
the I/O Card" on page 135, and "Installing the Integrated Storage  
Controller Card" on page 145.  
13 Install the cooling fan assembly. See "Installing the Cooling Fan Assembly"  
on page 120.  
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14 Install the memory risers in the same locations on the new board. See  
"Installing a Memory Riser" on page 101.  
15 If applicable, install the memory-riser blanks. See "Installing a Memory-  
Riser Blank" on page 100.  
16 Close the system. See "Closing the System" on page 90.  
17 Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
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Troubleshooting Your System  
Safety First—For You and Your System  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
Troubleshooting System Startup Failure  
If your system halts during startup prior to video imaging or LCD messaging,  
especially after installing an operating system or reconfiguring your system’s  
hardware, check for the following conditions:  
•
If you boot the system to the BIOS boot mode after installing an operating  
system from the UEFI Boot Manager, the system will hang. The reverse is  
also true. You must boot to the same boot mode in which you installed the  
operating system. See "Using the System Setup Program and UEFI Boot  
Manager" on page 63.  
•
Invalid memory configurations could cause the system to halt at startup  
without any video output. See "System Memory" on page 91.  
For all other startup issues, note the LCD panel messages and any system  
messages that appear onscreen. See "LCD Status Messages" on page 23 and  
"System Messages" on page 41 for more information.  
Troubleshooting External Connections  
Ensure that all external cables are securely attached to the external  
connectors on your system before troubleshooting any external devices. See  
Figure 1-1 and Figure 1-3 for the front- and back-panel connectors on your  
system.  
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Troubleshooting the Video Subsystem  
1
2
3
Check the system and power connections to the monitor.  
Check the video interface cabling from the system to the monitor.  
If two monitors are attached to the system, disconnect one monitor. The  
system supports only one monitor attached to either the front or rear video  
connector.  
4
Run the appropriate online diagnostic test. See "Using Online Diagnostics"  
on page 193.  
If the tests run successfully, the problem is not related to video hardware.  
If the tests fail, see "Getting Help" on page 203.  
Troubleshooting a USB Device  
1
Use the following steps to troubleshoot a USB keyboard and/or mouse. For  
other USB devices, go to step 2.  
a
b
Disconnect the keyboard and mouse cables from the system briefly  
and reconnect them.  
Connect the keyboard/mouse to the USB port(s) on the opposite side  
of the system.  
If the problem is resolved, restart the system, enter the System Setup  
program, and check if the nonfunctioning USB ports are enabled.  
c
Replace the keyboard/mouse with another working keyboard/mouse.  
If the problem is resolved, replace the faulty keyboard/mouse.  
If the problem is not resolved, proceed to the next step to begin  
troubleshooting the other USB devices attached to the system.  
2
3
Power down all attached USB devices and disconnect them from the  
system.  
Restart the system and, if your keyboard is functioning, enter the system  
setup program. Verify that all USB ports are enabled. See "Integrated  
Devices Screen" on page 70.  
If your keyboard is not functioning, you can also use remote access. If the  
system is not accessible, see "Disabling a Forgotten Password" on page 201  
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for instructions on setting the NVRAM_CLR jumper inside your system  
and restoring the BIOS to the default settings.  
4
5
Reconnect and power on each USB device one at a time.  
If a device causes the same problem, power down the device, replace the  
USB cable, and power up the device.  
If the problem persists, replace the device.  
If all troubleshooting fails, see "Getting Help" on page 203.  
Troubleshooting a Serial I/O Device  
1
Turn off the system and any peripheral devices connected to the serial port.  
2
Swap the serial interface cable with a working cable, and turn on the  
system and the serial device.  
If the problem is resolved, replace the interface cable.  
3
4
Turn off the system and the serial device, and swap the device with a  
comparable device.  
Turn on the system and the serial device.  
If the problem is resolved, replace the serial device.  
If the problem persists, see "Getting Help" on page 203.  
Troubleshooting a NIC  
1
2
3
Run the appropriate online diagnostic test. See "Using Online Diagnostics"  
on page 193.  
Restart the system and check for any system messages pertaining to the  
NIC controller.  
Check the appropriate indicator on the NIC connector. See "NIC Indicator  
Codes" on page 21.  
•
•
If the link indicator does not light, check all cable connections.  
If the activity indicator does not light, the network driver files might  
be damaged or missing.  
Remove and reinstall the drivers if applicable. See the NIC's  
documentation.  
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•
•
Change the autonegotiation setting, if possible.  
Use another connector on the switch or hub.  
If you are using a NIC card instead of an integrated NIC, see the  
documentation for the NIC card.  
4
5
6
Ensure that the appropriate drivers are installed and the protocols are  
bound. See the NIC's documentation.  
Enter the System Setup program and confirm that the NIC ports are  
enabled. See "Integrated Devices Screen" on page 70.  
Ensure that the NICs, hubs, and switches on the network are all set to the  
same data transmission speed and duplex. See the documentation for each  
network device.  
7
Ensure that all network cables are of the proper type and do not exceed the  
maximum length.  
If all troubleshooting fails, see "Getting Help" on page 203.  
Troubleshooting a Wet System  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
Open the system. See"Opening the System" on page 89.  
Disassemble components from the system. See "Installing System  
Components" on page 85.  
•
•
•
•
•
Hard drives  
Optical drive  
Memory risers  
Cooling fan assembly  
SD cards  
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•
•
•
•
•
•
•
USB memory key  
NIC hardware key  
Expansion cards and both expansion-card risers  
I/O card  
Integrated storage controller  
Power supplies  
Processors and heat sinks  
4
5
6
7
Let the system dry thoroughly for at least 24 hours.  
Reinstall the components you removed in step 3.  
Close the system. See "Closing the System" on page 90.  
Reconnect the system to the electrical outlet, and turn on the system and  
attached peripherals.  
If the system does not start properly, see "Getting Help" on page 203.  
8
Run the appropriate online diagnostic test. See "Using Online Diagnostics"  
on page 193.  
If the tests fail, see "Getting Help" on page 203.  
Troubleshooting a Damaged System  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 89.  
Ensure that the following components are properly installed:  
•
•
•
Hard drives  
Memory risers  
Cooling fan assembly  
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•
•
•
•
•
•
•
•
SD cards  
USB memory key  
NIC hardware key  
Expansion cards and both expansion-card risers  
I/O card  
Integrated storage controller  
Power supplies  
Processors and heat sinks  
4
5
6
Ensure that all cables are properly connected.  
Close the system. See "Closing the System" on page 90.  
Run the system board tests in the system diagnostics. See "Running the  
Embedded System Diagnostics" on page 194.  
If the tests fail, see "Getting Help" on page 203  
.
Troubleshooting the System Battery  
NOTE: If the system is turned off for long periods of time (for weeks or months), the  
NVRAM may lose its system configuration information. This situation is caused by a  
defective battery.  
1
2
Re-enter the time and date through the System Setup program. See "Using  
the System Setup Program and UEFI Boot Manager" on page 63.  
Turn off the system and disconnect it from the electrical outlet for at least  
one hour.  
3
4
Reconnect the system to the electrical outlet and turn on the system.  
Enter the System Setup program.  
If the date and time are not correct in the System Setup program, replace  
the battery. See "Replacing the System Battery" on page 157.  
NOTE: Some software may cause the system time to speed up or slow down. If the  
system seems to operate normally except for the time kept in the System Setup  
program, the problem may be caused by software rather than by a defective  
battery.  
If the problem is not resolved by replacing the battery, see "Getting Help"  
on page 203.  
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Troubleshooting Power Supplies  
CAUTION: At least one power supply must be installed for the system to operate.  
Operating the system with only one power supply installed for extended periods of  
time can cause the system to overheat.  
1
Identify the faulty power supply by the power supply's fault indicator. See  
"Power Indicator Codes" on page 22.  
CAUTION: If troubleshooting a power supply mismatch error, replace only the  
power supply with the flashing indicator. Swapping the opposite power supply to  
make a matched pair can result in an error condition and unexpected system  
shutdown. To change from a High Output configuration to an Energy Smart  
configuration or vice versa, you must power down the system.  
2
Reseat the power supply by removing and reinstalling it. See "Removing a  
Power Supply" on page 155 and "Installing a Power Supply" on page 156.  
NOTE: After installing a power supply, allow several seconds for the system  
to recognize the power supply and to determine if it is working properly. The  
power indicator turns green to signify that the power supply is functioning  
properly.  
If the problem persists, replace the faulty power supply.  
If the problem persists, see "Getting Help" on page 203.  
3
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Troubleshooting System Cooling Problems  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
Ensure that none of the following conditions exist:  
•
System cover, drive blank, memory-module blank, power-supply blank, or  
back filler bracket is removed.  
•
Ambient temperature is too high. See your Getting Started Guide for your  
system’s operating temperature requirements.  
•
•
•
External airflow is obstructed.  
Cables inside the system obstruct airflow.  
An individual cooling fan is removed or has failed. See"Troubleshooting a  
Fan" on page 180.  
•
The expansion card installation guidelines have not been followed. See  
"Expansion Card Installation Guidelines" on page 124.  
Troubleshooting a Fan  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
Open the system. See "Opening the System" on page 89.  
CAUTION: The cooling fans are hot-swappable. To maintain proper cooling while  
the system is on, only replace one fan at a time.  
Locate the faulty fan indicated by the LCD panel or the diagnostic  
software  
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3
4
Remove and reseat the fan. See "Removing a Cooling Fan" on page 116  
and "Installing a Cooling Fan" on page 117.  
NOTE: Wait at least 30 seconds for the system to recognize the fan and  
determine whether it is working properly.  
If the problem is not resolved, install a new fan. See "Removing a Cooling  
Fan" on page 116 and "Installing a Cooling Fan" on page 117.  
If the replacement fan is working properly, close the system. See "Closing  
the System" on page 90.  
If the replacement fan does not operate, see "Getting Help" on page 203  
.
Troubleshooting System Memory  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
NOTE: Invalid memory configurations can cause your system to halt at startup  
without video output. See "General Memory Module Installation Guidelines" on  
page 92 and verify that your memory configuration complies with all applicable  
guidelines.  
1
If the system is operational, run the appropriate online diagnostic test. See  
"Using Online Diagnostics" on page 193.  
If diagnostics indicates a fault, follow the corrective actions provided by  
the diagnostic program.  
2
3
If the system is not operational, turn off the system and attached  
peripherals, and unplug the system from the power source. Wait at least 10  
seconds and then reconnect the system to power.  
Turn on the system and attached peripherals and note the messages on the  
screen.  
Go to step 14 if an error message appears indicating a fault with a specific  
memory module.  
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4
Enter the System Setup program and check the system memory setting.  
See "Memory Settings Screen" on page 67. Make any changes to the  
memory settings, if needed.  
If the memory settings match the installed memory but a problem is still  
indicated, go to step 14.  
5
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
6
7
8
Open the system. See "Opening the System" on page 89.  
Remove the memory risers. See "Removing a Memory Riser" on page 100.  
Check the memory channels and ensure that they are populated correctly.  
See "General Memory Module Installation Guidelines" on page 92.  
9
Reseat the memory modules in their sockets. See "Installing Memory  
Modules" on page 102.  
10 Install the memory risers. See "Installing a Memory Riser" on page 101.  
11 Close the system. See "Closing the System" on page 90.  
12 Reconnect the system to its electrical outlet, and turn on the system and  
attached peripherals.  
13 Enter the System Setup program and check the system memory setting.  
See "Memory Settings Screen" on page 67.  
If the problem is not resolved, proceed with the next step.  
14 If a diagnostic test or error message indicates a specific memory module as  
faulty, swap or replace the module.  
15 Open the system. See "Opening the System" on page 89.  
16 Remove the memory risers. See "Removing a Memory Riser" on page 100.  
17 To troubleshoot an unspecified faulty memory module, replace the  
memory module in the first DIMM socket with a module of the same type  
and capacity. See "Installing Memory Modules" on page 102.  
18 Install the memory risers. See "Installing a Memory Riser" on page 101.  
19 Close the system. See "Closing the System" on page 90.  
20 Reconnect the system to its electrical outlet, and turn on the system and  
attached peripherals.  
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21 As the system boots, observe any error message that appears and the  
diagnostic indicators on the front of the system.  
22 If the memory problem is still indicated, repeat step 14 through step 19 for  
each memory module installed.  
If the problem persists after all memory modules have been checked, see  
"Getting Help" on page 203.  
Troubleshooting an Internal USB Key  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
Enter the System Setup program and ensure that the internal USB key  
port is enabled. See "Integrated Devices Screen" on page 70.  
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
3
4
Open the system. See "Opening the System" on page 89.  
Locate the USB key and reseat it. See "Internal USB Memory Key" on  
page 120.  
5
6
Close the system. See "Closing the System" on page 90.  
Turn on the system and attached peripherals and check if the USB key is  
functioning.  
7
8
9
If the problem is not resolved, repeat step 2 and step 3.  
Insert a different USB key that you know works properly.  
Close the system. See "Closing the System" on page 90.  
10 Turn on the system and attached peripherals and check if the USB key is  
functioning.  
If the problem is not resolved, see "Getting Help" on page 203.  
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Troubleshooting an Internal SD Card  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
Enter the System Setup program and ensure that the internal SD card port  
is enabled. See "Integrated Devices Screen" on page 70.  
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
3
4
Open the system. See "Opening the System" on page 89.  
Reseat the SD module cable. See "Installing the Internal Dual SD Module"  
on page 141.  
CAUTION: If the Redundancy option is set to Mirror Mode in the Integrated  
Devices screen of the system setup, you must follow the instructions in step 5 to  
step 9 to avoid loss of data. If the Redundancy option is set to Disabled, proceed  
to step 10.  
NOTE: When an SD card failure occurs, the internal dual SD module controller  
notifies the system. On the next reboot, the system prompts you with a message  
indicating the failure.  
5
6
If SD card 1 has failed, remove the card from the SD1 slot. See "Removing  
an Internal SD Card" on page 142. If SD card 2 has failed, install a new SD  
card and proceed to step 8.  
Insert the card present in the SD2 slot into the SD1 slot. See "Removing  
an Internal SD Card" on page 142 and "Installing an Internal SD Card" on  
page 142.  
7
8
9
Insert the new SD card into the SD2 slot.  
Close the system. See "Closing the System" on page 90.  
Turn on the system and attached peripherals and check if the SD card is  
functioning.  
If the problem is not resolved, see "Getting Help" on page 203.  
10 Insert a different SD card that you know works properly.  
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11 Close the system. See "Closing the System" on page 90.  
12 Turn on the system and attached peripherals and check if the SD card is  
functioning.  
If the problem is not resolved, see "Getting Help" on page 203.  
Troubleshooting an Optical Drive  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
If applicable, remove the bezel. See "Removing the Front Bezel" on  
page 87.  
2
3
Try using a different CD or DVD.  
Enter the System Setup program and ensure that the integrated SATA  
controller and the drive's SATA port are enabled. See "Using the System  
Setup Program and UEFI Boot Manager" on page 63.  
4
5
Run the appropriate online diagnostic test. See "Using Online Diagnostics"  
on page 193.  
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
6
7
Open the system. See "Opening the System" on page 89.  
Ensure that the interface cable is securely connected to the optical drive  
and to the system board. See "Optical Drive" on page 113.  
8
9
Ensure that a power cable is properly connected to the drive.  
Close the system. See "Closing the System" on page 90.  
10 Reconnect the system to the electrical outlet, and turn on the system and  
attached peripherals.  
If the problem is not resolved, see "Getting Help" on page 203.  
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Troubleshooting a Tape Backup Unit  
1
2
3
Ensure that the tape drive is turned on.  
Try using a different tape cartridge.  
Ensure that the device drivers for the tape drive are installed and are  
configured correctly. See your tape drive documentation for more  
information about device drivers.  
4
5
Ensure that the tape drive’s interface cable is fully connected to the  
external port on the controller card.  
For SCSI tape drives, verify that the tape drive is configured for a unique  
SCSI ID number and that the tape drive is terminated or not terminated,  
based on the interface cable used to connect the drive. See the  
documentation for the tape drive for instructions on selecting the SCSI ID  
number and enabling or disabling termination.  
6
7
Run the appropriate online diagnostics tests. See "Using Online  
Diagnostics" on page 193.  
If you cannot resolve the problem, see "Getting Help" on page 203.  
Reinstall the tape-backup software as instructed in the tape-backup  
software documentation. See your tape documentation for information  
about reinstalling the software and troubleshooting the tape drive.  
Troubleshooting a Hard Drive  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
CAUTION: This troubleshooting procedure can destroy data stored on the hard  
drive. Before you proceed, back up all files on the hard drive.  
1
Run the appropriate online diagnostics test. See "Using Online  
Diagnostics" on page 193.  
Depending on the results of the diagnostics test, proceed as needed  
through the following steps.  
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2
3
If applicable, remove the bezel. See "Removing the Front Bezel" on  
page 87.  
If your system has a RAID controller and your hard drives are configured in  
a RAID array, perform the following steps.  
a
Restart the system and enter the host adapter configuration utility  
program by pressing <Ctrl><R> for a PERC controller or  
<Ctrl><C> for a SAS controller.  
See the documentation supplied with the host adapter for information  
about the configuration utility.  
b
c
d
Ensure that the hard drive(s) have been configured correctly for the  
RAID array.  
Take the hard drive offline and reseat the drive. See "Removing a Hard  
Drive" on page 109.  
Exit the configuration utility and allow the system to boot to the  
operating system.  
4
5
Ensure that the required device drivers for your controller card are installed  
and are configured correctly. See the operating system documentation for  
more information.  
Restart the system, enter the System Setup program, and verify that the  
controller is enabled and the drives appear in the System Setup program.  
See "Using the System Setup Program and UEFI Boot Manager" on  
page 63.  
If the problem persists, see "Troubleshooting a Storage Controller" on  
page 187.  
Troubleshooting a Storage Controller  
NOTE: When troubleshooting a SAS or PERC controller, also see the  
documentation for your operating system and the controller.  
1
2
Run the appropriate online diagnostic test. See "Using Online Diagnostics"  
on page 193.  
Enter the System Setup program and ensure that the SAS or PERC  
controller is enabled. See "Using the System Setup Program and UEFI  
Boot Manager" on page 63.  
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3
Restart the system and press the applicable key sequence to enter the  
configuration utility program:  
•
•
<Ctrl><C> for a SAS controller  
<Ctrl><R> for PERC controller  
See the controller's documentation for information about configuration  
settings.  
4
Check the configuration settings, make any necessary corrections, and  
restart the system.  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
5
Turn off the system and attached peripherals, and disconnect the system  
from its electrical outlet.  
6
7
Open the system. See "Opening the System" on page 89.  
Ensure that the controller card is firmly seated into the system board  
connector. See "Integrated Storage Controller Card" on page 143.  
8
9
If you have a PERC controller with a battery-backed cache, ensure that the  
RAID battery is properly connected and, if applicable, the memory module  
on the PERC card is properly seated.  
Verify that the cable connections between the SAS backplane and the  
integrated storage controller are correct. See "Installing the Integrated  
Storage Controller Card" on page 145 and Figure 6-2.  
Ensure that the cables are firmly connected to the storage controller and  
the SAS backplane board.  
10 Close the system. See "Closing the System" on page 90.  
11 Reconnect the system to its electrical outlet, and turn on the system and  
attached peripherals.  
If the problem persists, see "Getting Help" on page 203.  
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Troubleshooting Expansion Cards  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
NOTE: When troubleshooting an expansion card, see the documentation for your  
operating system and the expansion card.  
1
2
Run the appropriate online diagnostic test. See "Using Online Diagnostics"  
on page 193.  
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
3
4
Open the system. See "Opening the System" on page 89.  
Verify that the installed expansion cards are compliant with the expansion  
card installation guidelines. See "Expansion Card Installation Guidelines"  
on page 124.  
5
Ensure that each expansion card is firmly seated in its connector. See  
"Installing an Expansion Card" on page 126.  
6
7
Close the system. See "Closing the System" on page 90.  
Reconnect the system to the electrical outlet, and turn on the system and  
attached peripherals.  
8
9
If the problem is not resolved, turn off the system and attached  
peripherals, and disconnect the system from the electrical outlet.  
Open the system. See "Opening the System" on page 89.  
10 Remove all expansion cards installed in the system. See "Removing an  
Expansion Card" on page 128.  
11 Close the system. See "Closing the System" on page 90.  
12 Reconnect the system to the electrical outlet, and turn on the system and  
attached peripherals.  
13 Run the appropriate online diagnostic test.  
If the tests fail, see "Getting Help" on page 203.  
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14 For each expansion card you removed in step 10, perform the following  
steps:  
a
Turn off the system and attached peripherals, and disconnect the  
system from the electrical outlet.  
b
c
d
e
Open the system. See "Opening the System" on page 89.  
Reinstall one of the expansion cards.  
Close the system. See "Closing the System" on page 90.  
Run the appropriate diagnostic test.  
If the tests fail, see "Getting Help" on page 203.  
Troubleshooting the Processors  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
Run the appropriate online diagnostics test. See "Using Online  
Diagnostics" on page 193.  
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
3
4
5
Open the system. See "Opening the System" on page 89.  
Remove the memory risers. See "Removing a Memory Riser" on page 100.  
Remove the cooling fan assembly. See "Removing the Cooling Fan  
Assembly" on page 118.  
6
7
Ensure that each processor and heat sink are properly installed. See  
"Removing a Processor" on page 148.  
Install the cooling fan assembly. See "Installing the Cooling Fan Assembly"  
on page 120.  
8
9
Install the memory risers. See "Installing a Memory Riser" on page 101.  
Close the system. See "Closing the System" on page 90.  
10 Reconnect the system to the electrical outlet, and turn on the system and  
attached peripherals.  
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11 Run the appropriate online diagnostic test.  
If the problem still persists, see step 12.  
12 Open the system. See "Opening the System" on page 89.  
13 Remove the memory risers. See "Removing a Memory Riser" on page 100.  
14 Remove the cooling fan assembly. See "Removing the Cooling Fan  
Assembly" on page 118.  
15 If your system has four processors, remove all processors except for  
processor 1 and processor 2. See "Installing a Processor" on page 152.  
16 Install the cooling fan assembly. See "Installing the Cooling Fan Assembly"  
on page 120.  
17 Install the memory risers. See "Installing a Memory Riser" on page 101.  
18 Close the system. See "Closing the System" on page 90.  
19 Reconnect the system to the electrical outlet, and turn on the system and  
attached peripherals.  
20 Run the appropriate online diagnostic test.  
If the test fails, the processor is faulty. See "Getting Help" on page 203.  
If the test passes, replace processor 1 and 2 with processor 3 and processor  
4. Run the appropriate online diagnostic test. If the test fails, the processor  
is faulty. ee "Getting Help" on page 203.  
S
Troubleshooting Your System  
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Running the System Diagnostics  
If you experience a problem with your system, run the diagnostics before  
calling for technical assistance. The purpose of the diagnostics is to test your  
system's hardware without requiring additional equipment or risking data  
loss. If you are unable to fix the problem yourself, service and support  
personnel can use diagnostics test results to help you solve the problem.  
Using Online Diagnostics  
To assess a system problem, first use the online diagnostics. Online  
Diagnostics is a suite of diagnostic programs, or test modules, that include  
diagnostic tests on chassis and storage components such as hard drives,  
physical memory, communications, NICs, CMOS, and more. If you are  
unable to identify the problem using the online diagnostics, then use the  
embedded system diagnostics.  
The files required to run the online diagnostics for systems running supported  
®
®
Microsoft Windows and Linux operating systems are available at  
support.dell.com and on the CDs that came with your system. For  
information about using diagnostics, see the Dell Online Diagnostics User's  
Guide.  
Embedded System Diagnostics Features  
The system diagnostics provides a series of menus and options for particular  
device groups or devices. The system diagnostics menus and options allow  
you to:  
•
•
•
•
•
Run tests individually or collectively  
Control the sequence of tests  
Repeat tests  
Display, print, or save test results  
Temporarily suspend testing if an error is detected or terminate testing  
when a user-defined error limit is reached  
•
View help messages that briefly describe each test and its parameters  
Running the System Diagnostics  
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•
•
View status messages that inform you if tests are completed successfully  
View error messages that inform you of problems encountered during  
testing  
When to Use the Embedded System Diagnostics  
If a major component or device in the system does not operate properly,  
component failure may be indicated. As long as the processor and the  
system's input/output devices are functioning, you can use the embedded  
system diagnostics to help identify the problem.  
Running the Embedded System Diagnostics  
The embedded system diagnostics program is run from the Lifecycle  
Controller screen.  
CAUTION: Use the embedded system diagnostics to test only your system. Using  
this program with other systems may cause invalid results or error messages.  
1
2
As the system boots, press <F10>.  
Click Diagnostics in the left pane and click Launch Diagnostics in the  
right pane.  
The Diagnostics menu allows you to run all or specific diagnostics tests or to  
exit.  
System Diagnostics Testing Options  
Click the testing option in the Main Menu window.  
Testing Option  
Function  
Express Test  
Performs a quick check of the system. This option runs  
device tests that do not require user interaction.  
Extended Test  
Performs a more thorough check of the system. This test  
can take an hour or longer.  
Custom Test  
Information  
Tests a particular device.  
Displays test results.  
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Using the Custom Test Options  
When you select Custom Test in the Main Menu window, the Customize  
window allows you to select the device(s) to be tested, select specific options  
for testing, and view the test results.  
Selecting Devices for Testing  
The left side of the Customize window lists devices that can be tested. Click  
the (+) next to a device or module to view its components. Click (+) on any  
component to view the tests that are available. Clicking a device, rather than  
its components, selects all of the components of the device for testing.  
NOTE: After you select all the devices and components that you want to test,  
highlight All Devices and then click Run Tests.  
Selecting Diagnostics Options  
From the Diagnostics Options area, select the test(s) you want to run on a  
device.  
•
Non-Interactive Tests Only — Runs only tests that require no user  
intervention.  
•
•
•
•
Quick Tests Only — Runs only the quick tests on the device.  
Show Ending Timestamp — Time stamps the test log.  
Test Iterations — Selects the number of times the test is run.  
Log output file pathname — Enables you to specify the diskette drive or  
USB memory key where the test log file is saved. You cannot save the file to  
a hard drive.  
Running the System Diagnostics  
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Viewing Information and Results  
The following tabs in the Customize window provide information about the  
test and the test results.  
•
•
•
Results — Displays the test that ran and the result.  
Errors — Displays any errors that occurred during the test.  
Help — Displays information about the currently selected device,  
component, or test.  
•
•
Configuration — Displays basic configuration information about the  
currently selected device.  
Parameters — Displays parameters that you can set for the test.  
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Jumpers and Connectors  
System Board Jumper  
For information on resetting the password jumper to disable a password, see  
"Disabling a Forgotten Password" on page 201.  
Table 6-1. System Board Jumper Settings  
Jumper  
Setting  
Description  
PWRD_EN  
(default) The password feature is enabled (pins 2-4)  
The password feature is disabled, and iDRAC6  
local access is unlocked at the next AC power  
cycle (pins 4-6)  
NVRAM_CLR  
(default) The configuration settings are retained at system  
boot (pins 3-5)  
The configuration settings are cleared at the next  
system boot (pins 1-3)  
Jumpers and Connectors  
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System Board Connectors  
Figure 6-1. System Board Connectors  
10  
11  
12  
13  
9
8
14  
15  
7
6
16  
5
4
17  
18  
19  
20  
3
21  
22  
2
1
30  
27  
25  
26  
24  
32  
31  
29  
28  
23  
198  
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Table 6-2. System Board Jumpers and Connectors  
Item Connector  
Description  
1
2
3
4
5
6
7
8
9
10  
CTRL_PNL  
CTRL_USB  
SATA_A  
J_CPU4  
Control panel interface connector  
Control panel USB interface connector  
SATA A connector  
Processor 4  
J_CPU2  
Processor 2  
FAN1  
System cooling fan 1  
Power distribution board connector  
System cooling fan 4  
Internal USB connector  
PCIE_G2_X4  
J_PDB_MISC  
FAN4  
INT_USB  
SLOT 1  
SLOT2  
PCIE_G2_X8  
SLOT3  
PCIE_G2_X8  
SLOT4  
PCIE_G2_X8  
SLOT5  
PCIE_G2_X4  
SLOT6  
PCIE_G2_X4  
11  
PWRD_EN  
NVRAM_CLR  
SLOT7  
Password enable jumper  
NVRAM clear jumper  
PCIE_G2_X16  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
IO_RISER  
INT_STORAGE  
J_SLOT7PWR  
FAN5  
I/O card connector  
Internal storage controller card connector  
Power connector  
System cooling fan 5  
NIC hardware key  
ISCSI_KEY  
FAN2  
System cooling fan 2  
System cooling fan 6  
System cooling fan 3  
Processor 3  
FAN6  
FAN3  
J_CPU3  
Jumpers and Connectors  
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Table 6-2. System Board Jumpers and Connectors  
Item Connector  
Description  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
J_CPU1  
Processor 1  
MEM_RISER_A  
MEM_RISER_B  
MEM_RISER_E  
MEM_RISER_F  
MEM_RISER_C  
MEM_RISER_D  
MEM_RISER_G  
BP_PWR/MISC  
MEM_RISER_H  
SATA_PWR  
Memory riser A connector  
Memory riser B connector  
Memory riser E connector  
Memory riser F connector  
Memory riser C connector  
Memory riser D connector  
Memory riser G connector  
Power connector  
Memory riser H connector  
SATA power connector  
SAS Backplane Board Connectors  
Figure 6-2. x16 SAS Backplane Board Connector  
4
5
6
3
2
1
200  
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1
3
5
hard-drive connectors 0–3  
hard-drive connectors 8–11  
SAS connectors (2)  
2
4
6
hard-drive connectors 4–7  
power connector  
hard-drive connectors 12–15  
Figure 6-3. x4 SAS Backplane Board Connector  
1
3
2
1
3
power connector  
SAS connector  
2
hard-drive connectors 0–3  
Disabling a Forgotten Password  
The system's software security features include a system password and a setup  
password, which are discussed in detail in "Using the System Setup Program  
and UEFI Boot Manager" on page 63. The password jumper enables these  
password features or disables them and clears any password(s) currently in  
use.  
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety  
instructions that came with the system.  
1
2
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
Open the system. See "Opening the System" on page 89.  
Jumpers and Connectors  
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3
Remove the jumper plug from the password jumper.  
See Figure 6-1 to locate the password jumper (labeled "PWRD_EN") on  
the system board.  
4
5
Close the system.  
Reconnect your system and peripherals to their electrical outlets, and turn  
on the system.  
The existing passwords are not disabled (erased) until the system boots  
with the password jumper plug removed. However, before you assign a new  
system and/or setup password, you must install the jumper plug.  
NOTE: If you assign a new system and/or setup password with the jumper plug  
still removed, the system disables the new password(s) the next time it boots.  
6
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
7
8
9
Open the system. See "Closing the System" on page 90.  
Install the jumper plug on the password jumper.  
Lower the memory module shroud.  
10 Close the system.  
11 Reconnect your system and peripherals to their electrical outlets, and turn  
on the system.  
12 Assign a new system and/or setup password.  
To assign a new password using the System Setup program, see "Assigning  
a System Password" on page 79.  
202  
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Getting Help  
Contacting Dell  
For customers in the United States, call 800-WWW-DELL (800-999-3355).  
NOTE: If you do not have an active Internet connection, you can find contact  
information on your purchase invoice, packing slip, bill, or Dell product catalog.  
Dell provides several online and telephone-based support and service options.  
Availability varies by country and product, and some services may not be  
available in your area. To contact Dell for sales, technical support, or  
customer service issues:  
1
2
Visit support.dell.com.  
Verify your country or region in the Choose A Country/Region drop-down  
menu at the bottom of the page.  
3
4
5
Click Contact Us on the left side of the page.  
Select the appropriate service or support link based on your need.  
Choose the method of contacting Dell that is convenient for you.  
Getting Help  
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Index  
troubleshooting, 180  
B
batteries  
troubleshooting, 178  
D
battery  
damaged systems  
troubleshooting the RAID card  
battery, 187  
troubleshooting, 177  
Dell  
battery (system)  
replacing, 157  
contacting, 203  
Dell PowerEdge Diagnostics  
using, 193  
blank  
hard drive, 108  
power supply, 157  
diagnostics  
advanced testing options, 193  
testing options, 193  
using Dell PowerEdge  
Diagnostics, 193  
C
cabling  
DIMMs  
optical drive, 113  
See memory modules (DIMMs).  
CD drive  
drive blank  
troubleshooting, 185  
installing, 108  
removing, 108  
CD/DVD drive  
See optical drive.  
drive carrier  
connectors  
USB, 12, 19  
video, 12, 19  
hard drive, 112  
contacting Dell, 203  
E
control panel assembly  
features, 12  
error messages, 64  
expansion card  
LCD panel features, 14  
troubleshooting, 189  
cooling fans  
Index  
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expansion cards  
installing, 126  
I
iDRAC card  
installing, 136  
removing, 128, 134  
SAS controller, 143  
iDRAC Configuration Utility, 83  
expansion slots, 124  
indicators  
front-panel, 12  
NIC, 21  
F
power, 12, 22  
front bezel  
installing, 87  
removing, 87  
installing  
expansion card, 126  
front bezel, 87  
front-panel features, 12  
hard drive blank, 108  
hard drives, 110  
iDRAC card, 136  
memory modules, 102  
optical drive, 113  
power supply blank, 157  
SAS backplane board, 161  
SAS controller, 145  
G
guidelines  
connecting external devices, 21  
expansion card installation, 124  
memory installation, 92  
K
H
keyboards  
hard drive  
troubleshooting, 174  
drive carrier, 112  
installing, 110  
removing, 109  
troubleshooting, 186  
L
LCD panel  
features, 14  
menus, 15  
heat sink, 150  
hot-swap  
hard drives, 107  
Index  
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NICs  
troubleshooting, 175  
M
memory  
troubleshooting, 181  
memory key connector  
(USB), 120  
O
optical drive  
installing, 113  
Memory Mirroring memory  
mode, 92  
options  
memory mode  
system setup, 65  
memory mirroring, 92  
memory modules (DIMMs)  
configuring, 92  
P
installing, 102  
password  
RDIMM configurations, 93  
removing, 105  
disabling, 201  
setup, 81  
UDIMM configurations, 125  
system, 79  
memory riser, 100  
installing, 101  
phone numbers, 203  
removing, 100  
POST  
accessing system features, 11  
memory-riser blank, 99  
installing, 100  
power indicators, 12, 22  
removing, 99  
power supplies  
indicators, 22  
messages  
error messages, 64  
status LCD, 23  
system, 41  
removing, 155  
replacing, 156  
troubleshooting, 179  
warning, 60  
power supply blank, 157  
processors  
troubleshooting, 190  
N
NIC  
indicators, 21  
R
NIC TOE, 123  
recommended tools, 85  
Index  
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removing  
service-only procedure  
system board, 168  
expansion card, 128, 134  
front bezel, 87  
setup password, 81  
hard drive blank, 108  
hard drive from a drive carrier, 112  
hard drives, 109  
slots  
See expansion slots.  
startup  
memory modules, 105  
power supply, 155  
accessing system features, 11  
power supply blank, 157  
SAS backplane board, 159  
SAS controller, 143  
system board, 168  
support  
contacting Dell, 203  
system board  
installing, 170  
removing, 168  
replacing  
power supply, 156  
system battery, 157  
system cooling  
troubleshooting, 180  
system features  
accessing, 11  
S
system messages, 41  
system password, 79  
safety, 173  
SAS backplane board  
installing, 161  
system setup  
options, 65  
removing, 159  
system setup program  
boot settings, 69  
SAS controller card  
installing, 145  
embedded server management  
options, 73  
removing, 143  
SAS controller daughter card  
troubleshooting, 187  
entering, 64  
integrated devices options, 70  
keystroke, 64  
SAS RAID controller daughter  
card  
memory settings, 67  
PCI IRQ assignments, 71  
power management options, 73  
processor settings, 68  
SATA settings, 69  
troubleshooting, 187  
SD card  
troubleshooting, 183  
securing your system, 74, 80  
Index  
208  
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serial communications  
options, 72  
U
UEFI Boot Manager  
entering, 76  
system security options, 74  
system setup screens  
main, 65  
main screen, 77  
System Utilities screen, 78  
UEFI Boot Settings screen, 77  
system startup failure, 173  
USB  
front-panel connectors, 12  
internal connector for memory  
key, 120  
T
telephone numbers, 203  
TPM security, 74  
USB key  
troubleshooting, 183  
troubleshooting  
battery, 178  
CD drive, 185  
V
cooling fans, 180  
damaged system, 177  
expansion card, 189  
external connections, 173  
hard drive, 186  
video  
front-panel connectors, 12  
troubleshooting, 174  
internal USB key, 183  
keyboard, 174  
W
memory, 181  
warning messages, 60  
warranty, 60  
NIC, 175  
power supplies, 179  
SAS RAID controller daughter  
card, 187  
wet system  
troubleshooting, 176  
SD card, 183  
system cooling, 180  
system startup failure, 173  
video, 174  
wet system, 176  
Index  
209  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Index  
210  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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