Cumberland Stove Works Stove MF3700 User Manual

MULTI FUEL PARLOR STOVE  
OPERATOR’S MANUAL  
Installation and Operation  
MF3700, MF3800  
CumberlandStoveWorks.com  
CAUTION  
SAVE THESE INSTRUCTIONS  
• Important operating and  
maintenance instructions  
included.  
• Read, understand and  
follow these instructions  
for safe installation and  
operation.  
• Leave this manual with  
party responsible for use  
and operation.  
WARNING  
WARNING  
Please read this entire manual before  
installation and use of this pellet fuel-  
burning room heater. Failure to follow  
theseinstructionscouldresultinproperty  
damage, bodily injury or even death.  
HOT! DO NOT TOUCH. SEVERE BURNS  
MAY RESULT. CLOTHING IGNITION MAY  
RESULT.  
Glass and other surfaces are hot  
during operation and cool down.  
Do not store or use gasoline or other flammable  
vapors and liquids in the vicinity of this or any other  
appliance.  
Keep children away.  
Do not overfire - If any external part starts to glow,  
you are overfiring. Reduce feed rate. Overfiring will  
void the warranty.  
CAREFULLY SUPERVISE children in same room as  
appliance.  
Alert children and adults to hazards of high temperatures.  
DO NOT operate with protective barriers open or removed.  
• Comply with all minimum clearances to combustibles  
as specified. Failure to comply may cause a house  
fire.  
Keep clothing, furniture, draperies and other combustibles  
away.  
CAUTION  
Check building codes prior to installation.  
CAUTION  
Installation MUST comply with local, regional, state and  
national codes and regulations.  
Tested and approved for shelled field corn, approved pellets  
and cherry pits. Burning of any other type of fuel voids the  
warranty.  
Consult local building or fire officials about restrictions and  
installation inspection requirements in your area.  
OMMF3700/3800  
Rev. Date 06/09/08  
© 2008 Ardisam, Inc.  
All Rights Reserved. Printed in USA.  
ARDISAM  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
TABLE OF CONTENTS  
WARRANTY........................................................................................................................................................................................2  
REgISTRATION, SERVICE & MAINTENANCE LOg.........................................................................................................................3  
WARNINgS & CAUTIONS..................................................................................................................................................................4  
Automatic Safety Features ................................................................................................................................................................5  
INTRODUCTION.................................................................................................................................................................................6  
Burning Solid Fuels............................................................................................................................................................................6  
SPECIFICATIONS...............................................................................................................................................................................8  
UNPACKINg & ASSEMBLY ...............................................................................................................................................................9  
CONTROLLER OPTIONS.................................................................................................................................................................10  
INSTALLATION.................................................................................................................................................................................11  
Stove Placement..............................................................................................................................................................................11  
Floor Protection Requirements........................................................................................................................................................11  
Clearance to Combustibles..............................................................................................................................................................12  
VENTINg...........................................................................................................................................................................................13  
Type of Vent ....................................................................................................................................................................................13  
Pellet Vent Installation.....................................................................................................................................................................13  
Vent Termination Clearances..........................................................................................................................................................14  
Venting Installation Examples..........................................................................................................................................................14  
Installing RemoteThermostat...........................................................................................................................................................14  
Outside Air Connection....................................................................................................................................................................15  
Mobile Home....................................................................................................................................................................................15  
OPERATINg INSTRUCTIONS .........................................................................................................................................................15  
Understanding the TRI-X Controller ................................................................................................................................................15  
Operating Stove...............................................................................................................................................................................16  
Fuel Range Selection ......................................................................................................................................................................17  
Starting Fire and Electric Ignite Screens .........................................................................................................................................17  
Thermostat control options..............................................................................................................................................................18  
Explanation of Fault Message Screens ...........................................................................................................................................18  
NORMAL CARE & MAINTENANCE..................................................................................................................................................21  
TROUBLESHOOTINg & REPAIR.....................................................................................................................................................22  
Ordering Replacement Parts...........................................................................................................................................................22  
Troubleshooting guide....................................................................................................................................................................23  
PARTS...............................................................................................................................................................................................24  
WIRINg DIAgRAM ...........................................................................................................................................................................29  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
WARRANTY  
LIMITED LIFETIME WARRANTY  
Ardisam, Inc., a Manufacturing Company warrants this Cumberland Stove Works Multi-Fuel Parlor Stove to be free from  
defects in the material or workmanship. For the lifetime of the product, Ardisam will furnish 100% parts and labor to correct  
any defect caused by faulty material or workmanship. For other warranty repairs, please read the three year warranty listed  
below. All repairs made under warranty must have prior approval from Ardisam, Inc. by calling our customer service  
department at 800-345-6007.  
THREE YEAR WARRANTY  
All electrical components such as but not limited to blowers, wiring, vacuum switches, speed controls, control boxes, switches,  
pilot assembly, valves, thermostats and igniters are covered under Ardisam, Inc.’s three-year warranty program. Our fire pots  
and labor are also covered under the three year warranty.  
THIS WARRANTY IS LIMITED TO DEFECTIVE PARTS – REPAIR AND/OR REPLACEMENT AT ARDISAM, INC.’S OPTION  
AND EXCLUDES ANY INCIDENTAL AND CONSEQUENTIAL DAMAGES CONNECTED THEREWITH.  
This warranty is not transferable and supersedes all other warranties either expressed or implied and all other obligations to  
liabilities on our part. Ardisam, Inc. does not assume, and does not authorize any other person to assume for us, any liability  
in connection with the sale of our products. The warranty applies only to products which have not been subjected to negligent  
use, misuse, alteration, accident or repairs made by anyone not certified by Cumberland Stove Works. This guarantee is void  
unless the warranty card is properly filled out and returned to Ardisam, Inc., Cumberland, WI, at the time of purchase.  
Cumberland Stove Works, A Division of Ardisam, Inc.  
1360 First Avenue; P.O. Box 666  
Cumberland, Wisconsin 54829  
800-345-6007 · Fax (715) 822-2223  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
REGISTRATION, SERVICE AND MAINTENANCE LOG  
Record the model number and serial number in the space provided for easy reference. Fill out and mail the registration card located in  
by Ardisam, Inc. within 30 days of purchase.  
OWNERSHIP RECORDS  
Dealer’s Name:  
Dealer’s Address:  
City:  
State/Province:  
Serial Number:  
Zip Code/Postal Code:  
Model Number:  
Date of Purchase:  
Notes:  
SERVICE DATE SERVICE TECHNICIAN SERVICE DESCRIPTION  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
WARNINGS AND CAUTIONS  
WARNING  
INDICATESAHAZARDWHICH, IFNOTAVOIDED, COULD  
RESULT IN DEATH OR SERIOUS INJURY AND/OR  
PROPERTY DAMAGE.  
CAUTION  
INDICATES A HAZARD WHICH, IF NOT AVOIDED,  
MIGHT RESULT IN MINOR OR MODERATE INJURY AND  
PROPERTY DAMAGE.  
Read this entire manual before you install and use  
your new parlor stove. Failure to follow instructions  
may result in property damage, bodily injury, or even  
death.  
Proper installation of this stove is necessary for  
safe and efficient operation. Installing this product  
improperly may result in a house fire and personal  
injury. All applicable building codes for your location  
must be followed. In areas where building codes  
require additional steps to the installation of this  
product not included in this manual, the building  
codes will take precedent and must be followed.  
Contact your local building inspector to obtain any  
necessary permits or inspection guidelines before  
installing the product.  
Children and adults should be alerted to the hazards  
of high surface temperatures and should stay away  
to avoid contact to skin and/or clothing.  
Young children should be carefully supervised when  
they are in the same room as the stove.  
Clothing and other flammable materials should not  
be placed on or near this unit.  
Contact local building or fire officials about  
restrictions and installation inspection requirements  
in your area.  
Flammable or explosive liquids such as gasoline,  
naphtha, alcohol, or engine oil must NEVER be  
used in or around stove. These liquids must be  
stored in a separate room as the open flame in the  
fire box could ignite the fumes of such liquids.  
Contact your local authority (such as municipal  
building department, fire department, fire prevention  
bureau, etc.) to determine the need for a permit.  
DO NOT burn garbage in this unit. The burning of  
other solid fuels such as cord wood or wood chips  
in this stove is not permitted. Any fuels not certified  
by Cumberland Stove Works which are burned in  
this stove will void the warranty.  
The Cumberland Stove Works parlor stove is  
designed to burn dry shelled field corn, wood  
pellets, and cherry pits.  
A working smoke detector is required and must be  
installed in the same room as the stove.  
DO NOT route power cord in high traffic areas. A  
power surge protector plugged into a grounded 110  
volt power source is required.  
This stove is not intended for use in commercial  
applications.  
Door and ash pan must be closed and latched  
DO NOT install a flue damper in the exhaust venting  
during operation.  
system of this unit.  
Notify your insurance company of parlor stove  
DO NOT connect this unit to a chimney flue  
installation.  
servicing another appliance.  
This installation must conform with local codes. In  
the absence of local codes you must comply with  
ASTM E1509, (UM) 84-HUD, ULC/ORDC-1482.  
DO NOT install in a sleeping room.  
DO NOT connect to any air distribution duct or  
system.  
The structural integrity of the manufactured home  
DO NOT connect directly to a masonry chimney.  
floor, wall, and ceiling/roof must be maintained.  
DO NOT terminate vent in any enclosed or semi-  
enclosed area, such as; carports, garage, attic,  
crawl space, under a sun deck or porch, narrow  
walkway or closed area, or any location that  
can build up a concentration of fumes such as a  
stairwell, covered breezeway etc.  
Keep combustible materials (such as grass, leaves,  
etc.) at least 3 feet away from the flue outlet on the  
outside of the building.  
This stove should not be used as the only source  
of heat in the house. Power outages and periodic  
maintenance will result in a total loss of heat.  
Do not leave hopper door open while unattended.  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
CAUTION  
WARNING  
IFTHEELECTRICALPOWERFAILSANYTIMEWHENTHE  
Installation and repair of this parlor stove should be  
done by a qualified service person. The appliance  
should be inspected before use and at least annually  
by a qualified service person. It is imperative that  
control compartments, fire box, and circulating air  
passageways of the stove be kept clean.  
STOVE IS HOT, kEEP ALL STOVE DOORS CLOSED.  
THE AUTOMATIC SAFETY FEATURES MUST NOT BE  
BYPASSED.  
WHEN RESETTING OVERTEMP NEVER USE ANY  
CONDUCTORS. COULD CAUSE ELECTRICAL SHOCk  
AND/OR DAMAGE TO STOVE.  
The operation of exhaust fans such as bathroom  
fans, attic fans, etc. might starve the parlor stove  
of combustible air creating a negative pressure in  
the room. Provide adequate ventilation of the room  
accompanying the parlor stove. If not, the pressure  
switch may shut off operation of the parlor stove.  
AUTOMATIC SAFETY FEATURES  
Power outage  
During a power outage, the stove will shutdown safely. It  
will not automatically restart when the power returns. If the  
stove is still at operating termperature when power returns,  
the convection fan will circulate the remaining heat in the  
stove. See Lighting Instructions.  
The moving parts of this stove are propelled by  
high torque electric motors. These parts can cause  
severe damage to body parts that get near them.  
Keep all body parts away from auger and fans while  
the stove is plugged into an electrical outlet. These  
moving parts may begin to move at any time the  
stove is plugged in.  
overheating  
Over Fire Protection: If the stove is being over fired or  
burning too hot, the high limit switches will automatially shut  
down the stove to avoid damage to components. Allow the  
stove to cool at least one hour before relighting. The exhaust  
over temp is located in the rear of the stove (figure 1), the  
auger over temp is located on the auger housing (figure 2).  
Both are reset by manually pressing in the button located  
between the wire terminals.  
If the electrical power fails any time when the stove  
is hot, keep all stove doors closed.  
Vent surfaces can get hot enough to cause burns if  
touched. Noncombustible shielding or guards may  
be required.  
Install vent at clearances specified by the vent  
manufacturer.  
All venting joints, whether vertical or horizontal,  
should be made gas-tight with recommended  
sealants specified by vent manufacturer.  
According to HUD (Housing & Urban Development)  
requirements, when installed in a mobile home, this  
stove must be grounded directly to the steel chassis  
of the mobile home and bolted to the floor. Direct  
air access must be provided, use a Fresh Air Kit.  
push to reset  
Figure 1: Overtemp Reset Button in Back Panel  
For use in the United States. Approved for  
installation in mobile homes.  
Cumberland Stove Works, manufacturer of this  
appliance, reserves the right to alter its products,  
specifications and/or price without notice.  
push to reset  
Figure 2: Overtemp Reset Button on auger housing  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
INTRODUCTION  
WARNING  
Congratulations on your investment in quality. Thank you  
for purchasing a Cumberland Stove Works Multi Fuel Par-  
lor Stove from Ardisam, Inc. We have worked to ensure  
that the multi fuel burning stove meets the highest stan-  
dards for usability and durability. With proper care, your  
stove will provide many years of service. Please read this  
entire manual before installation and use.  
NEVER BURN SEED CORN IN THE STOVE. SEED CORN  
IS TREATED WITH CHEMICAL PESTICIDES THAT ARE  
HARMFUL OR FATAL IF SWALLOWED, SEED CORN IS  
DANGEROUS TO HAVE IN THE HOUSE, ESPECIALLY  
WHERE CHILDREN CAN REACH IT.  
NEVER BURN “DEER CORN”. IT FREqUENTLY  
CONTAINS MOLASSES SUGARS.  
BURNING SOLID FUELS  
NEVER BURN CORN WITH A HIGH WAX CONTENT.  
Ashes need to be removed from the stove periodically.  
See Normal Care & Maintenance section for cleaning  
procedure.  
DO NOT STORE ITEMS SUCH AS START PELLETS OR  
BURN GEL IN PARLOR STOVE OR WITHIN INSTALLED  
CLEARANCES OF PARLOR STOVE.  
The parlor stove, due to the nature of solid fuels, will require  
brief periodic attention. A few moments of adjustment and  
cleaning from time to time is an important part of burning  
solid fuels.  
CAUTION  
BURNING ONLY CORN WITH THE RECOMMENDED  
MOISTURE CONTENT WILL ASSURE LONGER STOVE  
LIFE AND LESS FREqUENT CLEANING.  
This parlor stove has been designed to burn dry shelled  
corn, wood pellets and cherry pits.  
SheLLeD Corn  
Corn must contain less than ꢀ4% moisture content.  
Wet corn will rapidly deteriorate stove components,  
reduce efficiency and void all warranties. Purchase a  
moisture tester if in doubt.  
Corn must be clean and free from debris. Never burn  
corn right from the field. Damage caused by dirty  
corn is not covered by the product warranty. Ask for  
screened corn only. Stalk parts, excessive fines and  
cob remnants will clog the air flow holes in burn plate.  
Check the corn for foreign objects.  
Range 4  
Range 3  
Range 2  
Range 1  
Levels 1-6  
Levels 1-6  
Levels 1-6  
Levels 1-6  
Store the corn supply in a dry place and keep the bags or  
container sealed to prevent it from absorbing excess  
moisture. Test the moisture content periodically to  
ensure the proper dryness.  
There are many varieties of corn. Each variety has  
unique characteristics including the shape and size  
of the kernel. As corn characteristics change, the fuel  
range may have to change accordingly. See figure 3.  
Lowest Feed Rate/  
Combustion Airflow  
Highest Feed Rate/  
Combustion Airflow  
Figure 3: Feed rate Chart  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
PeLLetS  
CAUTION  
BURNING WOOD PELLETS ACCORDING TO  
RECOMMENDATIONS WILL ASSURE LONGER STOVE  
LIFE AND LESS FREqUENT CLEANING.  
As with corn, find a consistent pellet supplier. Pellets will  
vary in content and burn characteristics from supplier  
to supplier. A consistent supply of pellets will result in a  
more consistent and efficient burn.  
THE USE OF GRATES OR OTHER METHODS OF  
SUPPORTING THE FUEL IS NOT AUTHORIZED IN THIS  
PARLOR STOVE.  
Before burning, check the pellets for foreign objects.  
The stove warranty will not cover damage done to the  
stove due to foreign objects in the fuel supply.  
Store the pellets in a dry place to prevent them from  
absorbing added moisture.  
To decrease dust buildup, the hopper will need to be  
vacuumed out after every 6-8 bags of pellets or more  
often if the pellets are poor quality. You may have to  
screen each bag of pellets if dust becomes a problem.  
Wood pellets are generally produced out of wood  
waste such as sawdust and shavings. The raw material  
is dried, mechanically fractioned to size and extruded  
under intense pressure into pellets. Wood pellets need  
to be protected from direct water penetration. If exposed  
to water droplets from condensation they will gradually  
decompose and loose their effectiveness as a fuel. The  
decomposition involves expanded volume and over time  
a gradual chemical breakdown.  
Cherry Pits are the woody remains of processed  
cherries. This fuel can be found affordably in regions  
of the country that process cherries.  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
SPECIFICATIONS  
CAUTION  
Model Number  
MF3700, MF3800  
45,000 max  
THIS INSTALLATION MUST CONFORM WITH LOCAL  
CODES. INTHEABSENCEOFLOCALCODESYOUMUST  
COMPLY WITH ASTM Eꢀ509, (UM) 84-HUD, ULC/ORD-  
C-ꢀ48ꢁ.  
BTU/hour input (1)  
Heating Capacity (2)  
Electrical Rating (3)  
1,200 Sq. Ft.  
110 Volts, 15 Amp,  
60 Hz  
CUMBERLAND STOVE WORkS, MANUFACTURER OF  
THIS APPLIANCE, RESERVES THE RIGHT TO ALTER ITS  
PRODUCTS, THEIR SPECIFICATIONS AND/OR PRICE  
WITHOUT NOTICE.  
Power Consumption  
Controller = 2.0 Watts  
Stove = 200 Watts  
Fuel Storage Capacity  
Flue Size (4)  
Width  
62 lbs.  
3 in.  
22 in.  
40 in.  
22 in.  
287 lbs.  
Height  
Depth  
Weight  
(1) Heat output will vary, depending on the brand, type  
and quality of fuel and the moisture content. Consult your  
dealer for best results.  
(2) Based on post 1982 home construction, requiring 35  
BTU/Hr. per Sq. Ft.  
(3) Install per NFPA 70 and follow all state and local codes,  
contact licensed electrical contractor for assistance.  
(4) Install per NFPA 211 and follow all state and local codes,  
contact licensed installers for assistance.  
Listing label:  
Tested to the following stardards: UL1482, ASTM E1509,  
ULC/ORD-C1482-M1990  
GLASS SPECIFICATIONS  
This stove is equipped with 5mm ceramic glass. Replace  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
UNPACkING AND ASSEMBLY  
Unpack all hardware located in the units hopper and ash  
pan. The following should be included:  
4 - legs (710008) w/ levelers (725010)  
4 - tie-down straps (700136)  
1 - firepot cleaning rod (700076)  
1 - cleaning rod spring (720053)  
1 - hopper lid handle (730006)  
1 - power cord (720045)  
1 - scraper tool (700225)  
1 - door (700311) with glass (720002)  
and handle (700351, 700359)  
1 - controller (730053)  
1 - steel mounting bracket (700349)  
1 - pre-made parts bag (small) which includes:  
4 - 1/4-20 x 2” tie-down bolts (725015)  
2 - 8-32 x 3/8” hopper lid handle bolts (725012)  
12 - 5/16-18 x 3/4” leg bolts (1501)  
4 - #8-18 controller bracket screws (725027)  
Figure 4: Leg Assembly  
MOUNT LEGS  
note: Stove is heavy. team lifting is recommended.  
1. gently tilt the stove on its side.  
2. Assemble the legs using provided (12) leg bolts as  
shown in figure 4.  
Figure 5: Hopper Door Handle Assembly  
note for mobiLe home inStaLLation: if unit is  
to be used in a mobile home, you must install the  
(4) tie-down straps to the stove now. refer to page  
15 for instructions.  
3. After all bolts have been tightened, set the stove back  
up on its legs.  
MOUNT HANDLE TO HOPPER DOOR  
1. Using a Phillips screwdriver, attach hopper handle to  
hopper door using the pre-drilled holes. See figure 5.  
ASSEMBLE FIREPOT CLEANING ROD  
Figure 6: Ash Shuttle Rod Assembly  
1. Thread spring over non-threaded end of rod.  
2. Place threaded end of firepot cleaning rod through  
decorative casting and screw into fire pot. See figure  
6.  
NOTE: It is important for the fire pot to slide freely in  
and out of the pot holder. Fire pot must seal tight  
when pushed in.  
Power Cord Receptacle  
PLUG IN POWER CORD  
1. Plug power cord into the back of stove. See figure 7.  
Figure 7: Ash Shuttle Rod Assembly  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
MOUNTING THE CONTROLLER  
The CSW MF Series Stove has three different controller  
mounting options:  
1. Back of the stove with controller visible.You may mount  
the conrollter on either side of the rear of the stove (see  
figure 8) so it is visible during operation. To do so use the  
metal mounting bracket and the (4) self-tapping screws ((2)  
through the plastic bracket and (2) through the back panel  
of the stove). Attach through the pre-drilled holes.  
note: Self-tapping screws must penetrate hopper.  
2. Back of the stove with controller hidden. You may mount  
the controller on either side of the stove (see figure 9). So it  
is not visible during operation. Attach the plastic mounting  
bracket to the pre-drilled holes on either side of the stove  
using the (2) self-tapping screws.  
note: Self-tapping screws must penetrate hopper.  
3. Wall mounted (figure 10). You may mount the controller  
on the wall next to the unit using two drywall screws. It is  
best to embed the screws into a stud. Use a stud finder to  
locate studs in the wall.  
Figure 8: Controller on metal bracket in back.  
PLUG STOVE INTO CONTROLLER  
After mounting the controller plug the phone cord from the  
back of the stove to the underside of the controller.  
MOUNT DOOR  
Take off protective cardboard. Hang door on hinges  
making sure it’s seated properly so latch is aligned with  
latch cut-out.  
LATCH ADJUSTMENT  
The door gasket may settle after use and adjustment to  
latch is necessary to ensure proper seal. To adjust latch  
remove roll pin and swap washers from the inside of door  
to the outside of the door. Replace roll pin and inspect  
door fit.  
Figure 9: Controller on plastic bracket in back.  
Figure 10: Controller on wall.  
Figure 11: Door Latch Adjustment.  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
INSTALLATION  
WARNING  
It is recommended the stove be installed and serviced by  
authorized professionals who are certified by the National  
Fireplace Institute (NFI) as NFI Pellet Specialists.  
READ THIS ENTIRE MANUAL BEFORE YOU INSTALL  
AND USE THIS STOVE. FAILURE TO FOLLOW THE  
INSTRUCTIONS MAY RESULT IN PROPERTY DAMAGE,  
BODILY INJURY, OR EVEN DEATH.  
Proper installation of this stove is necessary for safe and  
efficient operation. Installing this product improperly may  
result in a house fire and personal injury. All applicable  
building codes for your location must be followed. In  
areas where building codes require additional steps to  
the installation of this product not included in this manual,  
the building codes will take precedent and must be  
followed. Contact your local building inspector to obtain  
any necessary permits or inspection guidelines before  
installing the product.  
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST  
VENTING SYSTEM OF THIS UNIT.  
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE  
SERVING ANOTHER APPLIANCE.  
CHILDREN AND ADULTS SHOULD BE ALERTED TO  
THE HAZARDS OF HIGH SURFACE TEMPERATURES  
AND SHOULD STAY AWAY TO AVOID BUMPS TO SkIN  
AND/OR CLOTHING.  
YOUNG CHILDREN SHOULD BE CAREFULLY  
SUPERVISED WHEN THEY ARE IN THE SAME ROOM  
AS THE STOVE.  
STOVE PLACEMENT  
Sketchoutaplanforinstallingthestoveincludingdimensions  
before permanent placement. When determining the  
location for the stove, wall stud location is critical. You may  
need to adjust the location of the stove to avoid trying to  
vent through a wall stud. Before placing the parlor stove,  
connect the vent and allow for minimum clearance to  
combustible walls.  
CLOTHING AND OTHER FLAMMABLE MATERIALS  
SHOULD NOT BE PLACED ON OR NEAR THIS UNIT.  
CAUTION  
THIS STOVE SHOULD NOT BE USED AS THE ONLY  
SOURCE OF HEAT IN THE HOUSE. POWER OUTAGES  
AND PERIODIC MAINTENANCE WILL RESULT IN A  
TOTAL LOSS OF HEAT.  
FLOOR PROTECTION REqUIREMENTS  
The stove must be installed on a noncombustible floor,  
with proper floor protection, or on a masonry hearth. The  
hearth or noncombustible floor protector must extend a  
minimum of 6” in front, and 4” from each side. When a  
clean out t-vent is installed in the inside of a home, the  
floor protector must extend 2” beyond rear of t-vent. See  
figure 12. When stove is vented straight through the wall  
and the clean out t-vent is on the exterior of the home, the  
minimum clearance is 3” from the back of the stove to the  
edge of floor protector. See figure 13. The minimum floor  
protector material is 24 gA. sheet metal.  
CONTACTLOCALBUILDINGORFIREOFFICIALSABOUT  
RESTRICTIONS AND INSTALLATION INSPECTION  
REqUIREMENTS IN YOUR AREA.  
CONTACT YOUR LOCAL AUTHORITY (SUCH AS  
MUNICIPALBUILDINGDEPARTMENT,FIREDEPARTMENT,  
FIRE PREVENTION BUREAU, ETC.) TO DETERMINE THE  
NEED FOR A PERMIT.  
kEEP COMBUSTIBLE MATERIALS (SUCH AS GRASS,  
LEAVES,ETC.)ATLEAST3FEETAWAYFROMTHEFLUE  
OUTLET ON THE OUTSIDE OF THE BUILDING.  
INSTALLATION AND REPAIR OF THIS PARLOR STOVE  
SHOULD BE DONE BY A qUALIFIED SERVICE PERSON.  
THE APPLIANCE SHOULD BE INSPECTED BEFORE  
USE AND AT LEAST ANNUALLY BY A qUALIFIED  
SERVICE PERSON. IT IS IMPERATIVE THAT CONTROL  
COMPARTMENTS, FIRE BOX, AND CIRCULATING AIR  
PASSAGEWAYS OF THE STOVE BE kEPT CLEAN.  
2”  
3”  
4”  
4”  
4”  
4”  
6”  
6”  
Figure 12  
Figure 13  
PARLOR STOVE FLOOR PAD CLEARANCES  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
CLEARANCES TO COMBUSTIBLES  
note: these are minimum clearances to combustible walls established by the aStm testing lab.  
3”  
3”  
4”  
3”  
4”  
4”  
3”  
6”  
6”  
4”  
Figure 14  
Figure 15  
STRAIGHT INSTALLATION  
THROUGH WALL  
CORNER INSTALLATION  
THROUGH THE WALL VENTS  
3”  
2”  
2”  
4”  
3”  
4”  
4”  
6”  
4”  
6”  
Figure 16  
Figure 17  
CORNER INSTALLATION  
INTERIOR VERTICAL VENTS  
STRAIGHT INSTALLATION  
INTERIOR VERTICAL VENTS  
note: when interior vertical pellet vent is used for installation, the clearance to the back wall is determined  
by the vent size used. Install vent at clearance specified by the vent manufacturer. Take into consideration any  
upward turning elbows or t’s.  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
VENTING  
WARNING  
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE  
SERVING ANOTHER APPLIANCE.  
Consult vent manufacturer’s specifications and  
recommendations for all venting installations.  
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST  
VENTING SYSTEM OF THIS UNIT.  
The following installation guidelines must be followed to  
ensure conformity with both the safety listing of this stove  
and to local building codes.  
DO NOT CONNECT DIRECTLY TO A MASONRY  
CHIMNEY.  
note: where passage through a wall, or partition of  
combustible construction is desired, the installation  
shall conform to Can/CSa -8365.  
DONOTTERMINATEVENTINANYENCLOSEDORSEMI-  
ENCLOSED AREA, SUCH AS; CARPORTS, GARAGE,  
ATTIC,CRAWLSPACE,UNDERASUNDECkORPORCH,  
NARROW WALkWAY OR CLOSED AREA, OR ANY  
LOCATION THAT CAN BUILD UP A CONCENTRATION  
OF FUMES SUCH AS A STAIRWELL, COVERED  
BREEZEWAY ETC.  
TYPE OF VENT  
Pellet venting pipe (also known as L vent) is constructed  
of two layers with air space between the layers. This air  
space acts as an insulator and reduces outside surface  
temperature of pipe to allow a clearance to combustibles.  
A UL listed 3” or 4” type L pellet vent exhaust system must  
be used for installation and attached to the pipe connector  
provided on the back of the stove. Use a 3” to 4” adapter  
for 4” pipe. A cap must be used at the termination of type  
L vent chimneys. For elevations above 2,500 feet above  
sea level, a 4” L is required.  
CAUTION  
VENT SURFACES CAN GET HOT ENOUGH TO CAUSE  
BURNS IF TOUCHED. NONCOMBUSTIBLE SHIELDING  
OR GUARDS MAY BE REqUIRED.  
PELLETVENTMUSTMAINTAINMINIMUMCLEARANCES  
SPECIFIEDBYVENTMANUFACTURERFORCLEARANCE  
TO ANY COMBUSTIBLES.  
PELLET VENT INSTALLATION  
Termination MUST exhaust above air inlet elevation.  
INSTALL VENT AT CLEARANCES SPECIFIED BY THE  
VENT MANUFACTURER.  
It is recommended to install at least 3’ of vertical pellet  
vent pipe. This will create some natural draft to prevent the  
possibility of smoke or odor during appliance shutdown and  
to keep exhaust from causing a nuisance or hazard from  
exposing people or shrubs to high temperatures.  
ALL VENTING, WHETHER VERTICAL OR HORIZONTAL,  
JOINTS SHOULD BE MADE GAS-TIGHT WITH  
RECOMMENDED SEALANTS.  
The installation must include a clean out tee to enable  
collection of fly ash and to permit periodic cleaning of the  
exhaust system.  
Total length of horizontal vent must not exceed 10 feet.  
The maximum recommended vertical venting height is 18  
feet. All joints for pellet vent are required to be fastened  
with at least three screws and all pellet vent connections  
must be sealed according to the vent manufacturer’s  
recommendations.  
The area where the vent pipe goes through to the exterior  
of the home must be sealed with silicone or other means  
to maintain the vapor barrier between the exterior and the  
interior of the home.  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
VENT TERMINATION CLEARANCES  
INSTALLING REMOTE THERMOSTAT  
The MF Parlor Stove can be run thermostatically by  
purchasing any milivolt thermostat (sold separately). This  
step is optional and not required for MF Parlor Stove to  
operate.  
CLEARANCE  
Clearance below or beside any door or window  
that opens.  
4 feet  
Clearance above any door or window that  
opens.  
1 foot  
Mount thermostat according to manufacturer specifications.  
Using a small flat head screw driver, tighten remote  
thermostat wires into pins 7 and 8. See figure 18.  
3 feet  
7 feet  
Clearance from any adjacent building.  
Clearance from any grade when adjacent to  
public walkways.  
Clearance above any grass, plants, or other  
combustible materials.  
2 feet  
Clearance from any forced air intake of any  
appliance.  
3 feet  
2 feet  
1 foot  
3 feet  
2 feet  
Clearance below eaves or overhang.  
Clearance horizontally from combustible  
wall.  
Clearance above the roof.  
Clearance above the highest point on the roof  
within 10 feet.  
remote  
thermostat  
terminals  
Figure 18: Remote Thermostat Terminals  
VENTING INSTALLATION EXAMPLES  
Figure ꢀ9: STRAIGHT INSTALLATION  
Figure ꢁ0: STRAIGHT INSTALLATION  
Outside Vertical Rise, Through Wall Installation  
Inside Vertical Rise, Horizontal Termination  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
OUTSIDE AIR CONNECTION  
WARNING  
Connection from the intake pipe (2” diameter pipe in rear of  
stove) to the outside of the house is REQUIRED for mobile  
home installation. It is recommended in tightly sealed  
homes with exhaust fans such as kitchen or bathroom  
fans. This will eliminate poor performance due to negative  
pressure.  
DO NOT CONNECT TO ANY AIR DISTRIBUTION DUCT  
OR SYSTEM.  
DO NOT INSTALL IN A SLEEPING ROOM.  
CAUTION  
Only noncombustible pipe 2” (or greater) in diameter is  
approved to use for outside air connections (straight or  
flexible). PVC pipe is NOT approved and should NEVER  
be connected to the stove.  
THE OPERATION OF EXHAUST FANS SUCH AS  
BATHROOM FANS, ATTIC FANS, ETC. MIGHT STARVE  
THE PARLOR STOVE OF COMBUSTIBLE AIR  
CREATING A NEGATIVE PRESSURE IN THE ROOM.  
PROVIDE ADEqUATE VENTILATION IN THE ROOM  
ACCOMPANYING THE PARLOR STOVE. IF NOT, THE  
PRESSURE SWITCH MAY SHUT OFF OPERATION OF  
THE PARLOR STOVE.  
If the air inlet is connected to the outside, it MUST be  
terminated with a vertical 90º bend (down) or with a wind  
hood. Failure to do so could result in a burn back during high  
winds blowing directly up the air inlet during a simultaneous  
power failure.  
THESTRUCTURALINTEGRITYOFTHEMANUFACTURED  
HOME FLOOR, WALL, AND CEILING/ROOF MUST BE  
MAINTAINED.  
Blockage, excessive length, or extra bends in the air intake  
pipe will starve the stove of combustion air. A 90º bend is  
equivalent in restriction to approximately 30” of straight  
inlet pipe.  
UNDERSTANDING THE TRI-X CONTROLLER  
1 - On - Starts stove operation when instructed.  
2 - Off - Turns off stove operation at anytime  
Note: Off Button will not instantly extinguish fire  
3 & 4 - Temp Up, Temp Down  
MOBILE HOME  
Installation in a mobile home should be in accordance with  
the manufactured home and safety standard. Department  
of Housing and Urban Development (HUD) CITE:  
24CFR3280.707 stating this stove must be vented to the  
outside. In addition to the standard installation instructions,  
the following requirements are mandatory for installation  
in a mobile home:  
Controls heat levels 1-6 and local thermostat temperature.  
5 & 6 - Fan Up, Fan Down  
Controls level of convection fan (the fan that circulates warm air through  
the room).  
7 - Add Fuel  
Pressing the Add Fuel Button will turn on the feed auger. A L.E.D. light  
on the top right corner will be on when the auger is running. Pressing this  
button once will turn the auger on for one minute. If the button is pressed  
within the minute, the auger will then turn off.  
1. Stove must be bolted to the floor. Stove will have four  
tie-down straps that bolt to the feet and the floor.  
2. Stove must have an outside air source.  
8 - Thermostat On/Off  
Push to scroll through thermostat options; local, remote, or none.  
3. Stove must be electrically grounded to the steel chassis  
of the mobile home.  
9 - Scroll  
Allows user to change heat ranges. Allows user to browse heat ranges.  
MF3800 users have the option of running the igniter during normal  
operation.  
4. All vertical chimney vents must have wall supports.  
5. All exhaust systems must have a spark arrestor.  
10 - Enter - Chooses the top selection of the screen  
1
2
3
4
5
6
7
8
9
10  
Lag Screw  
Tie-down Straps  
Figure 21: Mobile Home Anchor & Leg Assembly  
Figure 22: Controller key pad.  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
OPERATING STOVE  
Once the stove has been properly installed and plugged  
into a grounded surge protector you are ready to begin  
operation.  
WARNING  
NEVER PUT STARTING PELLETS OR BURN GEL INTO  
THE HOPPER OF THE STOVE. THIS COULD RESULT  
IN DEATH OR SERIOUS INJURY AND OR PROPERTY  
DAMAGE. DOING SO WILL VOID ALL WARRANTIES.  
IMPORTANT: Before filling the hopper make sure all  
shipping and packaging items are removed from the  
hopper and there are no obstructions in the auger housing  
opening.  
button.  
Fill the hopper with an approved solid fuel and close the  
lid.  
Starting a Fire  
After the Range has been loaded the controller will then  
instruct you to light the fire. MF3700 stove controllers will  
read as follows:  
The first screen you will see upon power up is the model  
and version of software loaded in the control. It will then  
default to the Fuel Range Selection Mode.  
FUEL RANGE SELECTION  
LIgHT FIRE  
The CSW Multi Fuel Parlor stove has four fuel ranges  
and six heat output Levels within each fuel range. This  
gives the stove 24 levels of variability maximizing burn  
with your chosen fuel. Range 1 Level 1 is the lowest feed  
rate/combustion airflow and Range 4 Level 6 is the highest  
feed rate/combustion airflow. See figure 23.  
PUSH ON BUTTON  
Stoves equipped with electric ignition (model MF3800) will  
have the option of starting the fire manually or automatically  
with the igniter. The screen will read as follows:  
rangeS For aPProveD FueLS  
• Corn 1-2  
ELECTRIC IgNITE  
• Wood Pellets 2-3-4  
yes  
no  
• Cherry Pits 4  
SeLeCting the range  
Pushing SCROLL will send the controller to the LIGHT  
FIREPUSHONBUTTON. SeeManualLightingInstructions  
before starting fire or pushing ON. For electric ignition read  
ELECRTRIC IgNITION INSTRUCTIONS before pressing  
ENTER.  
The control will offer two selections on the screen. To  
browse through the range selections use the SCROLL  
button. To choose a range scroll through until the desired  
Range is on top and press ENTER. Range may be changed  
at anytime during stove operation by pressing the SCROLL  
manuaL Lighting inStruCtionS  
IMPORTANT: Before lighting the stove for the first time,  
make sure that no shipping items have been left inside the  
firebox or ash pan.  
Range 4  
Levels 1-6  
When initially filling an empty hopper you must prime the  
feed auger. To prime the auger press the ADD FUEL button.  
This will turn on your auger on for one minute or until the  
ADD FUEL button is pressed again. Run feed auger until  
you see fuel start to drop into the firepot.  
Range 3  
Range 2  
Range 1  
Levels 1-6  
Levels 1-6  
Levels 1-6  
Note: The parlor stove has been designed with a safety  
switch on the hopper lid. The auger will not run with the  
hopper door open.  
Fill the firepot with about one cup of starting pellets or  
wood pellets. If wood pellets are used, squirt about two  
tablespoons of burn gel on pellets.  
Lowest Feed Rate/  
Combustion Airflow  
Highest Feed Rate/  
Combustion Airflow  
Figure 23: Feed rate chart.  
Light the material in firepot using a match or a grill type  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
lighter, close the door and press ON key. The sound  
you hear after the ON key is pushed is the exhaust fan  
running. After the ON key is pressed the control will read  
as follows:  
During starting fire and electric ignition sequences you  
may change the level by pressing the TEMP UP or TEMP  
DOWN buttons.  
During starting fire and electric ignition sequences you may  
choose to run your stove thermostatically by pressing the  
THERMOSTAT ON/OFF button. See Thermostatic Control  
Operation.  
STARTINg FIRE  
LEVEL 1  
At any time you may add more fuel to the firepot by pressing  
the ADD FUEL button. Note: the feed auger will stay on  
for one minute or until the ADD FUEL button is pressed  
again.  
eLeCtriC ignition inStruCtionS  
(MF3800 only)  
During starting fire and electric ignition sequences the  
convection fan (the fan that circulates warm air throughout  
room) will start once stove has reached 110 degrees. To  
control convection fan speed use Fan Up and Fan Down  
buttons (Buttons 3 and 8 in Figure 22). Note: Hot stoves  
need air circulating through them at all times to prevent  
overheating the electronic controls. Therefore, once proof  
of fire is made the convection fan will continue to run.  
After the Range has been loaded the controller will then  
read as follows  
ELECTRIC IgNITE  
yes  
no  
IMPORTANT: Before lighting the stove for the first time,  
make sure that no shipping items have been left inside the  
firebox or ash pan.  
After the stove runs it’s starting fire or electric ignition  
sequences the controller will read RANGE ꢀ-4 (will display  
chosen fuel range) LEVEL ꢀ-6 (will display chosen heat  
output level). This is the normal operating screens for the  
MF series parlor stove.  
When initially filling an empty hopper you must prime the  
feed auger. To prime the auger press the ADD FUEL button.  
This will turn the auger on for one minute or until the ADD  
FUEL button is pressed again. Run the feed auger until  
you see fuel start to drop into the firepot.  
normaL oPeration  
During normal manual operation of the stove the controller  
will read as follows:  
Note: The parlor stove has been designed with a safety  
switch on the hopper lid. The auger will not run with the  
hopper door open.  
TEMP 72  
RANGE 1-4 LEVEL 1-6  
At any time during normal operation you will be able to  
change the Fuel Range by pressing the SCROLL button.  
Once the auger is primed pressing ENTER will start the  
electronic ignition sequence. Note: Pre loading the firepot  
isn’t necessary for electric ignition; the program is designed  
to automatically load the firepot. The noises you will hear  
during electric ignition are the combustion fan and air pump  
running. The screen will read as follows:  
(MF 3800 only) At any time during normal operation you will  
be able to run the igniter by pressing the SCROLL button  
during the normal operating  
ELECTRIC IgNITE  
At anytime during normal operation you may change the  
heat level by pressing the TEMP UP or TEMP DOWN  
buttons. Note: if the stove is being controlled by the local  
thermostat the TEMP UP and TEMP DOWN buttons control  
the thermostat setpoint. If the stove is being controlled  
by the remote thermostat the TEMP UP or TEMP DOWN  
buttons have no effect on the heat output.  
LEVEL 1  
Starting Fire anD eLeCtriC ignite  
SCreenS  
(MF3800 only)  
The starting fire and electric ignition sequences have  
been designed to take a cold stove up to normal operating  
temperature. These are preset feed rates and fans speeds  
set by CSW to ensure the ignition of multiple types of  
fuels.  
At anytime during normal operation you may turn on or off  
the thermostatic control by pressing the THERMOSTAT  
ON/OFF button.  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
thermoStatiC ControL oPeration  
WARNING  
NEVER SHUT DOWN YOUR STOVE BY LEAVING THE  
HOPPERDOOROPENANDUNATTENDED. THISCOULD  
CREATE AN UNSAFE CONDITION IF THE DWELLING IS  
UNDER NEGATIVE PRESSURE.  
The stove has been designed to be run thermostatically  
two different ways. There is a built-in thermostat in the  
controller, or a remote thermostat can be installed (see  
INSTALLING REMOTE THERMOSTAT page 14).  
LOCAL T-STAT – The local thermostat is the thermostat  
located inside the controller display. To use this mode  
press the thermostat button until the following screen is  
displayed:  
TSTAT OFF  
LOCAL TSTAT  
.
This will return the stove to manual operation where the  
heat level is controlled by using the Temp Up and Temp  
Down buttons.  
The L.E.D. light located in the top right corner of the t-stat  
button will illuminate. During normal local thermostat  
operation the screen will display (for example) the  
following:  
At anytime during normal operation you may press the  
OFF button to safely shut down the stove. IMPORTANT:  
NEVER UNPLUG YOUR STOVE WHILE THERE IS FUEL  
BURNINGINTHESTOVE. Thestoveisdesignedtoexhaust  
smoke through the vacuum created by the combustion fan.  
Doing so will cause combustion fan to stop and smoke will  
enter the room through air intake holes.  
STPT 72 TEMP 65  
RANgE 3 LEVEL 4  
eXPLanation oF FauLt meSSage SCreenS  
During local thermostat operation the TEMP UP and TEMP  
DOWN buttons control the thermostat setpoint.  
OVERTEMP RESET  
SWITCH  
Allow the stove to cool then reset the overtemp switch  
located in the back of the unit under the exhaust vent.  
See figure 1.  
REMOTE T-STAT – Remote T-STAT mode is chosen by  
pressing the T-STAT button until the following screen is  
displayed:  
REMOTE TSTAT  
.
AUgER OVERTEMP  
During this thermostat mode the stove is controlled by a  
thermostat that is placed far from the stove. If the stove  
is in this mode the screen will display (for example) the  
following:  
RESET SWITCH  
Allow the stove to cool then reset the overtemp switch  
located on the auger housing. See figure 2.  
Note: An overtemp switch will not reset until the stove  
has cooled to an acceptable level. To reset the switch you  
must manually press in the button located on the switch.  
See figures 1 & 2 for switch locations. In the event of an  
overtemp you must either select a lower fuel range for  
your selected fuel or clean the stove. Cleaning the stove  
is necessary to maximize heat transfer from the stove to  
the room.  
REMOTE * TEMP 72  
RANgE 3 LEVEL 4  
NOTE: The asterick indicates that the termostat is calling  
for heat.  
To turn off the thermostat mode press the thermostat button  
until the following screen is displayed:  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
NORMAL CARE & MAINTENANCE  
NO PROOF OF FIRE  
PUSH ON TO START  
This means the stove went through the starting fire or  
electric ignition sequences and did not heat up enough to  
satify the proof of fire switch. Press ON button and restart  
the fire. Note: There may be fuel burning in the stove while  
it shows this screen. Use extreme caution when manually  
relighting a hot stove.  
CLEANING THE GLASS  
Only clean glass when the glass is cool. Wipe the glass  
clean with a dry or damp rag. If this does not clean the  
glass use any non-abrasive liquid spray.  
REMOVAL OF BROkEN CERAMIC GLASS  
Open the door and lift it from the hinges. Lay the door  
down on newspaper with glass clips facing you. Loosen  
the screws and take off the glass clips. Remove the broken  
glass carefully and discard.  
Reverse the above procedure for replacing new glass with  
new gasket.  
VACUUM FAULT  
CHECK SEALS  
FIRE POT REMAINS  
Every time the hopper is filled with fuel the firepot should  
be emptied. To empty the firepot pull out and push in on  
the firepot cleaning rod. See figure 25. THE FIREPOT  
MUST BE PUSHED ALL THE WAY BACK AND SEATED  
AgAINST THE POTHOLDER FOR THE STOVE TO  
FUNCTION CORRECTLY.  
This means that the stove doesn’t have enough vacuum  
in the firebox to run safely. Check that the fire box door is  
closed and that the seal is in good working condition. Check  
the ash pan door to make sure that the ash pan is firmly  
seated and that the seal is in good working condition. To  
clear this fault screen press the OFF button. If all doors are  
closed and sealed properly and the problem persists please  
call your dealer or CSW customer service for advanced  
trouble shooting.  
SOOT AND FLY ASH  
The products of combustion will contain small particles  
of fly ash. The fly ash and soot will collect in the exhaust  
venting system and restrict the flow of flue gasses. The  
exhaust venting system should be inspected at least once  
per month to determine if cleaning is necessary. If cleaning  
is necessary disassemble the exhaust vent and clean the  
individual parts.  
LOSS OF FIRE  
OFF TO RESET  
This means that the stove has cooled to a point where it is  
no longer heating the room. Make sure that the hopper has  
fuel and that there are no obstructions that prevent fuel from  
entering the firepot. Pressing the off button will send the  
program to the STARTING FIRE (MF3700) or ELECTRIC  
IGNITE (MF3800) screen. Pressing the SCROLL button  
will send the program to the FUEL RANgE screen.  
DISPOSAL OF ASHES  
Ashes should be placed in a metal container with a  
tight fitting lid. The closed container of ashes should  
be placed on a noncombustible floor or on the ground,  
well away from all combustible materials, pending final  
disposal.  
EXHAUST AND CONVECTION AIR FILTER  
Clean air filter (730008) regularly, replace if needed. See  
figure 24.  
Stove ShutDown  
To shut down stove operation press the OFF button at  
anytime. This will cause the stove to stop feeding fuel into  
the firepot, yet the combustion blower will continue to run  
exhausting all smoke until stove is off. When the stove runs  
out of fuel it will safely shut down automatically.  
DAILY MAINTENANCE  
The surfaces on the stove may be hot. Always wear  
protective gloves even when the stove is cool to the  
touch.  
IMPORTANT: NEVER UNPLUG YOUR STOVE WHILE  
THERE IS FUEL BURNING IN THE STOVE.  
Clean the glass only when it is cool to the touch using  
any non-abrasive cleaner.  
Doing so will cause combustion blower to stop and smoke  
will enter the room through air intake holes.  
After one hopper of fuel is consumed, the fire pot  
cleaning rod should be cycled (pulled out and pushed  
in) to drop the ashes into the ash pan.  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
AIR FILTER  
Replace air filter annually. Replacement filters can be  
ordered through your stove dealer.  
CAUTION  
DO NOT OPERATE STOVE WITH BROkEN GLASS.  
DO NOT SLAM THE DOOR SHUT.  
DO NOT STRIkE GLASS.  
DO NOT USE ABRASIVE CLEANERS.  
DO NOT CLEAN HOT GLASS.  
REPLACE CERAMIC GLASS WITH FACTORY  
AUTHORIZED REPLACEMENT PARTS ONLY.  
THE CLINkER WILL REMAIN HOT FOR SEVERAL  
MINUTES AFTER IT IS PULLED OUT OF THE FIRE  
POT.  
Figure 24: Air filter placement.  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
Complete the daily maintenance by checking the seal  
on the doors. Look for pellets that may have been left  
behind during loading. Check that each of the door seals  
are flush with the stove and sealing properly.  
WARNING  
WHEN PERFORMING ANY INTERNAL ELECTRICAL  
MAINTENANCE.  
MOVING PARTS INSIDE OF THE CABINET MAY  
CAUSE INJURY. DO NOT OPERATE UNIT WITH  
PANELS REMOVED OR OPEN.  
WEEkLY MAINTENANCE  
The fire pot and the area around it are cleaned using the  
special tool provided with the stove and the ash cleaning  
vacuum. It is important to remove any unburned pellets  
that may have fallen behind the burn pot.  
HOT PARTS. DO NOT OPERATE THE UNIT WITH  
PANEL OPEN.  
RISk OF ELECTRIC SHOCk. DISCONNECT POWER  
BEFORE SERVICING UNIT.  
To clean the fire pot with the cleaning tool, remove the  
fire pot by unscrewing the firepot cleaning rod from the  
fire pot. Remove the rod and the firepott. Remove the fire  
plate by lifting it out of pot holder (Figure 28). Brush all  
of the ash from beneath the fireplate into the ash pan.  
IN THE EVENT OF COMPONENT FAILURE, REPLACE  
WITH THE ORIGINAL FACTORY EqUIPMENT.  
Remove the ash pan and dump the ash into a metal  
container.  
CAUTION  
THIS IS A MINIMUM REqUIREMENT FOR SOOT  
AND FLY ASH REMOVAL. ASHES SHOULD BE  
PLACED IN A METAL CONTAINER WITH A TIGHT  
FITTING LID. THE CONTAINER SHOULD BE PLACED  
ON A NON-COMBUSTIBLE FLOOR, WELL AWAY  
FROM COMBUSTIBLE MATERIALS, PENDING FINAL  
DISPOSAL. IF ASHES ARE DISPOSED OF BY BURIAL  
IN SOIL OR OTHERWISE LOCALLY DISPERSED, THEY  
SHOULD BE RETAINED IN THE CLOSED CONTAINER  
UNTIL ALL CINDERS ARE NO LONGER WARM.  
Cleaning of the exhaust system will depend upon the  
ash and debris content of your fuel. If your fuel has a high  
ash content and/or significant debris in it, the exhaust  
system will require weekly cleaning. Cleaner fuels will  
allow for monthly cleaning of the exhaust system. Clean  
out tees in the exhaust system make this task much  
easier.  
NOTE: A clean unit burns efficiently and will remain  
trouble free!  
MONTHLY MAINTENANCE  
Remove the top baffle inside the firebox and clean  
the fly ash and soot on all exposed parts using a steel  
brush and ash cleaning vacuum. The use of a shop-vac  
is not recommended. Talk to any authorized dealer for  
information about the ash cleaning vacuum.  
SEASONAL CLEANING  
Once every year you must clean out all of the fuel in the  
hopper, firebox area, ash pan and fire pot area. Corn and  
pellets can accumulate moisture over the summer months  
causing the unit to rust and the fuel to mold.  
It is recommended that prior to shutting down the unit in  
the spring it is run on the high setting for about six hours to  
help clean out the heat exchanger system, venting system  
and fire box area.  
Ash Pan  
Figure 25: Ash pan and firepot cleaning rod.  
Firepot Cleaning Rod  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
When the unit is cleaned out, empty the hopper, take  
the venting apart and clean out the fly ash, rinse and  
let dry. Inspect the draft blower and clean out all areas.  
Clean the glass, doors and outer cabinet so that you are  
ready for the next heating season. Use of an ash vacuum  
makes cleaning easier and faster.  
TROUBLESHOOTING & REPAIR  
Figure 26: Cleaning tool.  
At Ardisam, we build quality and durability into the design  
of our products; but no amount of careful design by us, and  
careful maintenance by you, can guarantee a repair-free  
life for your stove. Most repairs will be minor, and easily  
fixed by following the suggestions in the troubleshooting  
guide in this section.  
The guide will help you pinpoint the causes of common  
problems and identify remedies.  
For more complicated repairs, you may want to rely on  
your retailer, an authorized service center or Ardisam, Inc.  
A parts catalog is included in this section.  
We will always be glad to answer any questions you have,  
or help you find suitable assistance. To order parts or inquire  
about warranty, call or write us at the address found below,  
under the section ordering repair parts.  
ORDERING REPLACEMENT PARTS  
Parts can be obtained from the store where the stove was  
purchased or direct from the factory. To order from the fac-  
tory- call, write or e-mail to:  
Figure 27: Heat exchanger scraper rod.  
Ardisam, Inc.  
ꢀ360 First Avenue, Cumberland, Wisconsin 548ꢁ9  
ꢀ-800-345-6007 • ꢀ-7ꢀ5-8ꢁꢁ-ꢁ4ꢀ5  
Please include the following information with your order:  
1. Part numbers  
2. Part description  
3. Quantity  
4. Model number and serial number  
Figure 28: Removable fire plate.  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
WARNING  
NEVER SERVICE OR TOUCH THE FEED AUGER WITH  
THE STOVE PLUGGED IN.  
TROUBLESHOOTING GUIDE  
Unplug stove before performing any maintenance.  
PROBLEM  
CAUSE: Too rich air/fuel mixture  
? Fire burns with a lazy, orange  
flame and/or fuel builds up in the  
fire pot. Glass may become dirty.  
Make sure glass door is shut and Moisture content of fuel above 15%. Allow fuel to  
sealed tightly. If not, adjust door handle dry.  
or replace gasket.  
Check inside parlor stove and exhaust pipes for  
Check that ash pan is in place and blockage. Tap inside walls of firebox, clean behind  
properly sealed.  
side access plates, clean fire pot and firebox vent  
holes above firebrick panel.  
Check that firepot is back all the way  
and sealing with the potholder  
Feed rate is too high for fuel, reduce range set-  
ting.  
Check that exhaust blower is running  
and venting properly. If not, check con- Check to make sure that exhaust vent is not  
nection and clean or replace. blocked.  
PROBLEM  
CAUSE: Fire pot burns out of fuel  
? Fire goes out or parlor stove  
shuts down. Fuel may stop feed-  
ing.  
are found in hopper. Auger jams are evident when  
the auger motor runs but no fuel is delivered.  
Hopper empty, refill  
Hopper door is open.  
Hopper switch is not functioning properly or not  
conntected to the controller.  
Auger jams. Remove auger and  
clean. (Auger jams can be a problem if  
poor quality fuel is used. Or excessive  
fines (sawdust, corn cobs or husk)  
PROBLEM  
CAUSE: Auger stops turning  
? Fire goes out or parlor stove  
shuts down. Fuel may stop feed-  
ing.  
Feed auger has come loose. Check High limit sensor. Evident when parlor stove is ex-  
to see if auger motor is turning and au- tremely hot. Allow parlor stove to cool for one hour  
ger is not.  
and restart.  
Heat sensor. If the operating tem- Vacuum switch tripped. Caused by exhaust blower  
perature is too low the parlor stove will not running or venting blocked. Check blower, clean  
shutdown.  
or replace. Clean venting of blockage.  
Auger motor not operating. Inspect connection  
and replace if necessary.  
PROBLEM  
CAUSE: Loss of vacuum  
? Stove fans are not running.  
Make sure glass door is shut and Faulty fans or control board. Call your dealer or  
sealed tightly. If not, adjust the door customer service for advance diagnostics.  
handle or replace gasket.  
Heated room is under negative pres-  
sure, check the make-up air fans and  
ducts.  
Contact service provider if above remedies fail, contact dealer or call CSW customer service at 800-345-6007.  
WARNING! Negative pressure in a home is a serious issue. If there is a problem, the stove should be installed with a  
Fresh Air kit (not included).  
800-345-6007  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
MAIN ASSEMBLY PARTS  
Figure ꢁ9  
29  
48  
17  
43  
37  
59  
46  
23  
41  
51  
24  
61  
35  
49  
19  
33  
12  
5
39  
30  
15  
47  
4
36  
11  
16  
14  
39  
40  
10  
25  
50  
32  
42  
18  
22  
28  
27  
52  
7
2
1
53  
34  
21  
20  
3
38  
8
9
57  
6
13  
62  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
MAIN ASSEMBLY PARTS  
kEY # PART # DESCRIPTION  
kEY # PART # DESCRIPTION  
1
710042 BASE  
40  
41  
42  
43  
44  
46  
47  
48  
49  
50  
51  
52  
53  
57  
58  
59  
61  
62  
710116 IGNITER PLUG (3700 ONLY)  
710097 STOVE TOP  
2
710106 FIREBOX W/AIRWASH  
700076 POT CLEANINg ROD  
700250 RIgHT UPRIgHT  
700300 LEFT UPRIgHT  
710008 FOOT  
3
710098 FIREPLATE  
4
730067 OUTBOARD AUgER gASKET  
720015 PROOF OF FIRE SWITCH  
700349 CONTROLLER BRACKET  
730054 IM (INTERFACE MODULE)  
730053 PIM CASE AND BRACKET  
700368 AIR PUMP PLATE  
5
6
7
710110 FIREPOT  
8
710053 ASH PAN ASSEMBLY  
700147 STRAP  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
32  
33  
34  
35  
36  
37  
38  
39  
710057 INTAKE PIPE  
730032 HEAT TORCH  
730020 gASKET INTAKE  
700335 UPPER STOVE BACK  
700136 FLOOR STRAP  
720044 AC INLET-OUTLET  
700170 gRILL  
700371 HOPPER  
710115 POTHOLDER  
710105 EXHAUST MANIFOLD  
730066 CIRC. BLOWER gASKET  
710098 REMOVABLE FIREPLATE  
720055 HOPPER SWITCH  
720045 POWER CORD  
730006 HOPPER/ASH PAN HANDLE (GOLD)  
700185 DUCT COVER  
700225 SCRAPER TOOL  
725010 ADJUSTABLE gLIDE  
700189 LEFT/RIgHT BAFFLE  
720053 CLEANINg ROD SPRINg  
730015 gASKET INBOARD AUgER  
700337 LOWER STOVE BACK  
700195 FILTER BRACKET  
730031 HOPPER INSULATION  
720034 90 DEgREE BARBED HOSE FITTINg  
700202 UPPER BAFFLE  
700163 SHELF BASE  
ITEMS BELOW NOT SHOWN  
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
--  
8932 NUT 1/4-20 HKPSBW ZN  
725017 NUT #10-24 HKPSBW ZN  
1501A BOLT 5/16-18 X 3/4 HH GR5 ZN  
503 BOLT 5/16-18 X 1-1/2 HH  
63118 BOLT 1/4-20 X 1/2 HHCS GR5 ZN  
725005 SCREW 1/4-20 X 1/2 TRUSS HD TORX  
725000 BOLT 10-24 X 3/8 TBHMS GR2 BLK ZN  
725012 BOLT 8-32 X 3/8 PPHMS GR2 ZN F-T  
725007 SCREW SLHH SHEET METAL  
509 BOLT 1/4-20 X 1/2 SLHWH ZN F-T T/C  
725015 SCREW 1/4 X 2 LAG HH  
725013 SCREW #6-20 X 3/4 PPH ZN  
700034 STUD 10-24 X 3/4 STNLS FT  
725016 SCREW #14 X 1/2 PTH BLK ZN  
53611 NUT 5/16-18 H GR5 ZN  
700144 SHELF  
730008 FILTER  
700206 SCRAPER ROD  
710095 gLASS DOOR ASSEMBLY  
720073 VACUUM SWITCH  
720052 CIRCULATINg BLOWER  
720072 AIR PUMP  
700257 CIRCULATINg AIR DUCT  
710108 AUgER ASSEMBLY  
700286 SPRINg CLIP  
700269 SIDE PANEL  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
GLASS DOOR PARTS (7ꢀ0095)  
Figure 30  
ASH PAN PARTS (7ꢀ0053)  
Figure 3ꢀ  
2
3
6
1
5
4
10  
11  
8
7
12  
9
kEY #  
PART # DESCRIPTION  
1
2
3
4
5
700311 CW ROTATINg HANDLE  
720002 gLASS  
kEY #  
PART # DESCRIPTION  
710099  
1
2
3
4
ASH PAN  
720075 WINDOW gASKET ROPE  
700200 gLASS CLIP  
730006 HANDLE, ASH DOOR  
725012 BOLT 8-32 X 3/8 PPHMS GR2 ZN F-T  
725000 BOLT 10-24 X 3/8 TBHMS GR2 BLK  
ZN F-T  
725000 BOLT 10-24 X 3/8 TBHMS GR2 BLK ZN  
F-T  
700398 gASKET MAIN DOOR  
700351 DOOR HANDLE  
700359 DOOR HANDLE COg  
720009 DOOR HANDLE SPRINg  
725023 DISC SPRINg  
6
7
5
6
700146 ASH DOOR  
725008 SCREW #10 X 3/8 RH U-DRIVE BLK  
8
ZN SPIRAL  
9
7
8
730012 PLATE, LOgO  
10  
11  
12  
720025 gASKET, ASH DOOR  
725026 ROLL PIN  
725024 SPACER WASHERS  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
EXHAUST PARTS (7ꢀ0ꢀ05)  
Figure 3ꢁ  
kEY #  
PART # DESCRIPTION  
1
2
3
4
5
6
7
8
710103 EXHAUST MANIFOLD  
720005 BLOWER, COMBUSTION  
720050 SWITCH, ROLLOUT LIMIT  
720015 SWITCH, SNAP DISC  
509 BOLT 1/4-20 X 1/2 SLHWH ZN F-T T/C  
725014 SCREW 6-20 X 3/4 SHHSD ZN  
725007 SCREW #10 X 3/8 SLHH ZN  
720056 SQUARE TO ROUND TRANSITION  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
AUGER PARTS (7ꢀ0ꢀ08)  
Figure 33  
1
11  
10  
9
3
4
8
5
7
2
kEY #  
PART # DESCRIPTION  
710101 AUgER HOUSINg  
700243 TORQUE ARM  
1
2
6
3
730022 AUgER BUSHINg  
700025 INBOARD AUgER PLATE  
K1038 SET SCREW  
4
5
720079  
6
gEAR MOTOR  
7
700033 AUgER COLLAR  
509 BOLT  
8
9
730015 gASKET INBOARD AUgER  
710009 AUgER  
10  
11  
720085 LIMIT SWITCH  
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INSTALLATION AND OPERATION MANUAL  
MF3700, MF3800 Models  
WIRING DIAGRAM  
Figure 34  
CONVECTION  
BLOWER  
HEAT TORCH  
COMBUSTION  
BLOWER  
AIR PUMP  
AUgER MOTOR  
WHITE  
BLACK  
WHITE  
BLACK  
BLACK  
WHITE  
LINE IN  
LINE IN  
WHITE  
BLACK  
IM  
BLACK  
TO EXTERNAL THERMOSTAT  
WHITE  
TO EXTERNAL THERMOSTAT  
RED  
YELLOW  
ORANGE  
BLUE  
PMI  
HOPPER  
SWITCH  
V A C U U M  
SWITCH  
P R O O F O F OVERTEMP AUgEROVERTEMP  
FIRE SWITCH  
SWITCH  
SWITCH  
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ARDISAM  
.com  
Visit www.ardisam.com and discover more innovations that will  
benefit you throughout the year.  
Cumberland Stove Works, Division of Ardisam, Inc.  
1360 First Avenue; P.O. Box 666  
Cumberland, Wisconsin 54829  
800-345-6007 · Fax (715) 822-2223  
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