Crown Audio Stereo Amplifier CP660 User Manual

Operation Manual  
CP660  
Obtaining Other Language Versions: To obtain information in another language about the use of this product, please contact your  
local Crown Distributor. If you need assistance locating your local distributor, please contact Crown at 574-294-8000.  
This manual does not include all of the details of design, production, or variations of the equipment. Nor does it cover every possible  
situation which may arise during installation, operation or maintenance.  
The information provided in this manual was deemed accurate as of the publication date. However, updates to this information may have  
Trademark Notice: Crown, Crown Audio, and Amcron are registered trademarks of Crown International. Other trademarks are the  
property of their respective owners.  
Some models may be exported under the name Amcron®  
©2005 by Crown Audio®, Inc., 1718 W. Mishawaka Rd., Elkhart, Indiana 46517-9439 U.S.A. Telephone: 574-294-8000  
125381-6  
10/05  
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CP660 Power Amplifier  
Crown International, Inc.  
DECLARATION OF CONFORMITY  
Issued By: Crown International, Inc.  
1718 W. Mishawaka Rd.  
Sue Whitfield  
574-294-8289  
TFOR COMPLIANCE QUESTIONS ONLY:  
Elkhart, IN 46517 U.S.A.  
European Representative’s Name and Address:  
Nick Owen  
35, Bassets Field  
Thornhill  
Cardiff. South Glamorgen  
CF14 9UG United Kingdom  
Equipment Type: Commercial Audio Power Amplifiers  
Family Name: CP Family  
Model Names: CP660  
EMC Standards:  
EN 55103-1:1995 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 1: Emissions  
EN 55103-1:1995 Magnetic Field Emissions-Annex A @ 10 cm and 1 M  
EN 61000-3-2:1995+A14:2000 Limits for Harmonic Current Emissions (equipment input current 16A per phase)  
EN 61000-3-3:1995 Limitation of Voltage Fluctuations and Flicker in Low-Voltage Supply Systems Rated Current 16A  
EN 55022:1992 + A1: 1995 & A2:1997 Limits and Methods of Measurement of Radio Disturbance Characteristics of ITE: Radiated, Class B Limits; Conducted, Class B  
EN 55103-2:1996 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 2: Immunity  
EN 61000-4-2:1995 Electrostatic Discharge Immunity (Environment E2-Criteria B, 4k V Contact, 8k V Air Discharge)  
EN 61000-4-3:1996 Radiated, Radio-Frequency, Electromagnetic Immunity (Environment E2, Criteria A)  
EN 61000-4-4:1995 Electrical Fast Transient/Burst Immunity (Criteria B)  
EN 61000-4-5:1995 Surge Immunity (Criteria B)  
EN 61000-4-6:1996 Immunity to Conducted Disturbances Induced by Radio-Frequency Fields (Criteria A)  
EN 61000-4-11:1994 Voltage Dips, Short Interruptions and Voltage Variation  
Safety Standard:  
EN 60065: 1998 Safety Requirements - Audio Video and Similar Electronic Apparatus  
I certify that the product identified above conforms to the requirements of the EMC Council Directive 89/336/EEC as amended by 92/31/EEC, and the Low Voltage Directive 73/23/EES as amended by 93/68/EEC.  
Signed  
Larry Coburn  
Date of Issue: January 1, 2001  
Title: Senior Vice President of Manufacturing  
Operation Manual  
page 3  
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CP660 Power Amplifier  
Table of Contents  
Important Safety Instructions .............................................................. 2  
Declaration of Conformity .................................................................. 3  
1 Welcome ......................................................... 5  
1.1 Features ........................................................................... 5  
1.2 Unpacking Your Amplifier ................................................ 5  
2 How to Use This Manual....................................... 5  
3 Setup ............................................................. 6  
3.1 Unpack Your Amplifier ..................................................... 6  
3.2 Install Your Amplifier........................................................ 6  
3.3 Ensure Proper Cooling..................................................... 6  
3.4 Choose Input Wire and Connectors.................................. 7  
3.5 Choose Output Wire and Connectors ............................... 7  
3.6 Wire Your System............................................................. 8  
3.6.1 Stereo Mode ......................................................... 8  
3.7 Connect to AC Mains ....................................................... 9  
3.8 Startup Procedure ............................................................ 9  
4 Operation ........................................................ 9  
4.1 Precautions ....................................................................... 9  
4.2 Front Panel Controls and Indicators............................... 10  
4.3 Back Panel Controls and Connectors ............................. 11  
5 Troubleshooting............................................... 12  
6 Specifications ................................................. 13  
7 Service ......................................................... 15  
7.1 International and Canada Service................................... 15  
7.2 US Service ......................................................................15  
7.2.1 Service at a US Service Center............................ 15  
7.2.2 Factory Service................................................... 15  
7.2.3 Factory Service Shipping Instructions .................15  
3.6.2 Bridge-Mono Mode .............................................. 8  
7.2.4 Packing Instructions ............................................15  
7.2.5 Estimate Approval .................................................15  
7.2.6 Payment of Non-Warranty Repairs .......................15  
8 Warranty ........................................................16  
Factory Service Information Form ......................................................19  
page 4  
Operation Manual  
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CP660 Power Amplifier  
1 Welcome  
*1 kHz Power  
2 How to Use This  
Manual  
CP660  
8-Ohm  
4-Ohm  
Congratulations on your purchase of a  
Crown® CP660 six-channel power amplifier.  
The CP660 has been designed to give you  
super flexibility and the best watts-to-dollar  
ratio around. With six independent channels,  
the CP660 takes the place of three, two chan-  
nel amplifiers, yet still fits in a standard  
two-rack space. Its 75 watts average output  
per channel* is ideal for a variety of sur-  
round-sound uses, as well as many paging,  
zoning, and background music applications.  
Plus, when you need it, you can easily bridge  
any pair of consecutive channels for double  
the power.  
Three Dual/Mono switches on the back  
panel give a broad range of flexibility in  
configuring your system.  
Six-Channel Mode  
1 Channel / 1 Load  
4 Channels / 4 Loads  
6 Channels / 6 Loads  
Bridge Mode  
This manual provides you with the necessary  
information to safely and correctly setup and  
operate your amplifier. It does not cover  
every aspect of installation, setup or operation  
that might occur under every condition. For  
additional information, please consult Crown’s  
Amplifier Application Guide (available online at  
your system installer or retailer.  
130W  
100W  
75W  
90W  
70W  
60W  
High-quality, standard-spaced double  
banana-jack/binding-post output connec-  
tions facilitate any type of speaker connec-  
tion, including heavy-gauge wire.  
250W  
2 Channels / 1 Load  
Super-quiet, variable-speed fan with auto  
trigger for silent, effective cooling.  
4 Channels / 2 Loads  
6 Channels / 3 Loads  
200W  
150W  
Compact design is rack-mountable in two  
rack spaces (31/2 inches/89 mm).  
We strongly recommend you read all instruc-  
tions, warnings and cautions contained in this  
manual. Also, for your protection, please send  
in your warranty registration card today. And  
save your bill of sale—it’s your official proof  
of purchase.  
*1 kHz Power: refers to maximum average power  
in watts at 1 kHz with 0.3% THD.  
The best Three-Year “No-Fault” Fully  
Transferable Warranty in the business. It  
even covers round-trip ground shipping in  
the U.S. for all warranty work.  
In addition, CP660 amplifier includes a  
number of features which require some expla-  
nation before they can be used to their maxi-  
mum advantage.  
1.2 UnpackingYour Amplifier  
Please unpack and inspect your amplifier for  
any damage that may have occurred during  
transit. If damage is found, notify the trans-  
portation company immediately. Only you can  
initiate a claim for shipping damage. Crown  
will be happy to help as needed. Save the  
shipping carton as evidence of damage for the  
shipper’s inspection.  
Please take the time to study this manual so  
that you can obtain the best possible service  
from your amplifier.  
* 6 channels into 4-ohm loads.  
1.1 Features  
Built for maximum flexibility, with the best  
watts-to-dollars ratio around.  
We also recommend that you save all packing  
materials so you will have them if you ever  
need to transport the unit. Never ship the  
unit without the factory pack.  
Six independent amplifier channels to suit  
a wide range of applications.  
Six independent level controls on the back  
panel allow convenient level balancing of  
all channels.  
Operation Manual  
page 5  
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CP660 Power Amplifier  
3 Setup  
3.1 UnpackYour Amplifier  
3.2 InstallYour Amplifier  
3.3 Ensure Proper Cooling  
YOU WILL NEED (not supplied):  
CAUTION: Before you begin, make sure  
your amplifier is disconnected from the  
power source, with power switch in the  
“off” position and all level controls  
turned completely down (counterclock-  
wise).  
When using an equipment rack, mount units  
directly on top of each other. Close any open  
spaces in rack with blank panels. DO NOT  
block side or front air vents.  
Input wiring cables  
Output wiring cables  
Rack for mounting amplifier (or a stable  
surface for stacking)  
Figure 3.2 illustrates standard amplifier air-  
flow.  
Use a standard 19-inch (48.3 cm) equipment  
rack. See Figure 3.1 for amplifier dimensions.  
WARNING: Before you start to set up  
your amplifier, make sure you read and  
observe the Important Safety Instruc-  
tions found at the beginning of this  
manual.  
You may also stack amps without using a  
cabinet.  
NOTE: When transporting, amplifiers should be  
supported at both front and back.  
Figure 3.2 Airflow  
Figure 3.1 Dimensions  
page 6  
Operation Manual  
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CP660 Power Amplifier  
3 Setup  
3.4 Choose Input Wire  
and Connectors  
3.5 Choose Output Wire  
and Connectors  
Crown recommends using pre-built or profes-  
sionally wired, balanced line (two-conductor  
plus shield), 22-24 gauge cables with 6 AWG  
terminal forks, less than 0.31 inch (7.8 mm)  
wide. Unbalanced line may also be used but  
may result in noise over long cable runs.  
Crown recommends using pre-built or pro-  
fessionally wired, high-quality, two- or four-  
conductor, heavy gauge speaker wire and  
connectors. You may use banana plugs, spade  
lugs or bare wire for your output connectors  
(see Figure 3.4). To prevent the possibility  
of short-circuits, wrap or otherwise insulate  
exposed loudspeaker cable connectors.  
Refer to Figure 3.3 for correct connector pin  
assignments.  
Using the guidelines below, select the appro-  
priate size of wire based on the distance from  
amplifier to speaker.  
NOTE: Custom wiring should only be  
performed by qualified personnel.  
Distance  
up to 25 ft.  
26-40 ft.  
Wire Size  
16 gauge  
14 gauge  
12 gauge  
10 gauge  
8 gauge  
41-60 ft.  
61-100 ft.  
101-150 ft.  
151-250 ft.  
6 gauge  
CAUTION: Never use shielded cable for  
output wiring.  
Figure 3.3 Input Connector Wiring  
Figure 3.4 Output Connector Wiring  
Operation Manual  
page 7  
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CP660 Power Amplifier  
3 Setup  
3.6 WireYour System  
3.6.1 Stereo Mode  
Typical input and output wiring is shown in  
Figure 3.6.  
INPUTS: Connect input wiring for each  
channel. Maintain proper polarity (+/-) on  
input connectors.  
OUTPUTS: Maintain proper polarity (+/-) on  
output connectors.  
Connect Channel 1 positive (+) speaker load  
to Channel 1 positive (red) terminal of amp;  
repeat for negative (-). Repeat each channel  
wiring as for Channel 1.  
Figure 3.6. System Wiring, Stereo Mode  
3.6.2 Bridge-Mono Mode  
Typical input and output wiring is shown in  
Figure 3.7.  
INPUTS: Connect input wiring to lower-  
numbered channel only for each channel  
pair.  
NOTE: Crown provides a reference of wiring  
pin assignments for commonly used connector  
types in the Crown Amplifier Application Guide  
OUTPUTS: Connect the speaker across the red  
binding post of each channel pair. Do not use  
the black binding posts of the channel pair  
when the pair is being operated in Bridge-  
Mono mode.  
Figure 3.7. System Wiring, Bridge-Mono Mode  
NOTE: Set the level control for the  
higher-numbered channel of the chan-  
nel pair to zero (0) when operating the  
channel pair in Bridge-Mono mode, as  
the lower-numbered level control works  
both channels.  
page 8  
Operation Manual  
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CP660 Power Amplifier  
3 Setup  
4 Operation  
3.7 Connect to AC Mains  
4.1 Precautions  
4. Never connect the output to a  
power supply, battery or power  
main. Electrical shock may result.  
Connect your amplifier to the AC mains power  
source (power outlet) with the supplied AC  
power cordset. First, connect the IEC end of the  
cordset to the IEC connector on the amplifier;  
then, plug the other end of the cordset to the  
AC mains.  
Your CP660 amplifier is protected from internal  
and external faults, but you should still take  
the following precautions for optimum perfor-  
mance and safety:  
5.  
Tampering with the circuitry, or making  
unauthorized circuit changes may be  
hazardous and invalidates all agency  
listings.  
1.  
Before use, your amplifier first must be  
configured for proper operation, includ-  
ing input and output wiring hookup.  
Improper wiring can result in serious  
operating difficulties. For information  
on wiring and configuration, please  
consult the Setup section of this  
manual or, for advanced setup tech-  
niques, consult Crown’s Amplifier  
Application Guide available online at  
NOTE: The third prong of this connector  
(ground) is an important safety feature. Do not  
attempt to disable this ground connection by  
using an adapter or other methods.  
6.  
7.  
Do Not operate the amplifier with the  
red Clip LEDs constantly flashing.  
Do Not overdrive the mixer, which will  
cause clipped signal to be sent to the  
amplifier. Such signals will be repro-  
duced with extreme accuracy, and loud-  
speaker damage may result.  
Amplifiers don’t create energy. The AC mains  
voltage and current must be sufficient to deliver  
the power you expect. You must operate your  
amplifier from an AC mains power source with  
not more than 10% variation above or below  
the amplifier’s specified line voltage and within  
the specfied frequency requirements (indicated  
on the amplifier’s back panel label). If you are  
unsure of the output voltage of your AC mains,  
please consult your electrician.  
8.  
Do Not operate the amplifier with less  
than the rated load impedance. Due to  
the amplifier’s output protection, such  
a configuration may result in premature  
clipping and speaker damage.  
2.  
3.  
Use care when making connections,  
selecting signal sources and controlling  
the output level. The load you save may  
be your own!  
Do not short the ground lead of an  
output cable to the input signal ground.  
This may form a ground loop and cause  
oscillations.  
3.8 Startup Procedure  
Use the following procedure when first turning  
on your amplifier:  
Remember: Crown is not liable for  
damage that results from overdriving  
other system components.  
1. Turn down the level of your audio source.  
2. Turn down the level controls of the ampli-  
fier.  
3. Turn on the “Power” switch. The Power  
indicator should glow.  
4. Turn up the level of your audio source to  
an optimum level.  
5. Turn up the Level controls on the ampli-  
fier until the desired loudness or power  
level is achieved.  
6. Turn down the level of your audio source  
to its normal range.  
If you ever need to make any wiring or instal-  
lation changes, don’t forget to disconnect  
the power cord.  
For help with determining your system’s  
optimum gain structure (signal levels)  
please refer to the Crown Amplifier  
Application Guide, available online at  
Operation Manual  
page 9  
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CP660 Power Amplifier  
4 Operation  
4.1 Front Panel Controls  
and Indicators  
B. Clip Indicators  
D. Power Indicator  
Yellow LEDs illuminate when the channel’s  
output signal is being overdriven.  
Green LED indicates amplifier has been  
turned on and AC power is available.  
A. Temp Indicator  
Red LED illuminates when the temperature  
of the amplifier gets too high and the fan is  
in full-speed operation mode.  
C. Power Switch  
E. Signal Indicators  
Amplifier is on when the switch is in the On  
(right) position.  
Green LEDs illuminate to indicate the pres-  
ence of signal at the corresponding chan-  
nel’s output.  
Figure 4.1 Front Panel Controls  
and Indicators  
page 10  
Operation Manual  
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CP660 Power Amplifier  
4 Operation  
4.3 Back Panel Controls  
and Connectors  
G. Dual/Mono Switch  
I. 5-Way Binding Post Output Jacks  
One pair per channel; accept banana plugs,  
spade lugs or bare wire. (European models  
do not accept banana plugs.  
Two-position switch, one per channel pair,  
sets the channel pair for either Dual or  
Bridge-Mono operation.  
F. Balanced Barrier Block Inputs  
One set of screw-terminal Barrier Block  
input connectors are provided for each  
channel.  
H. Level Controls  
J. Power Cord  
Rotary level controls, one per channel.  
Figure 4.2 Back Panel Controls  
and Connectors  
Operation Manual  
page 11  
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CP660 Power Amplifier  
5 Troubleshooting  
CONDITION: Normal operation.  
CONDITION: Distorted sound.  
POSSIBLE REASON:  
POSSIBLE REASON:  
This is normal operation for your amp.  
Input signal level is too high. Turn down  
your amplifier level controls. NOTE: Your  
amplifier should never be operated at  
a level which causes the Clip LEDs to  
illuminate constantly.  
OR  
Amplifer is too hot. Turn down input  
signal level to allow ampifier to return  
to normal operating temperature. Check  
speaker loads for short-circuits or too low  
impedance level.  
CONDITION: No power to the  
amplifier.  
POSSIBLE REASON:  
The amplifier’s “power” switch is off.  
The amplifier is not plugged into the  
power receptacle.  
The amplifier’s high-voltage power supply  
fuse has blown. Fuse NOT user-replace-  
able. Return amp to Crown or an  
authorized Crown Service Center for  
servicing.  
CONDITION: No sound.  
POSSIBLE REASON:  
The amplifier has just been turned on and  
is still in the 4-second turn-on delay.  
No input signal.  
Input signal level is very low.  
Level controls are turned down.  
Speakers not connected.  
KEY  
Note: For further assistance with trou-  
bleshooting your amplifier, consult the  
Crown Amplifier Application Guide,  
available from the Crown website at  
Crown Technical Support Group.  
page 12  
Operation Manual  
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CP660 Power Amplifier  
6 Specifications  
Minimum Guaranteed Power (watts), 120 VAC, 60 Hz  
Dual Mode, 1 channel / 1 load  
1 kHz with <0.3% THD  
4 ohm (per ch.)  
130  
90  
8 ohm (per ch.)  
Dual Mode, 4 channels / 4 loads  
1 kHz with 0.3% THD  
4 ohm (per ch.)  
100  
70  
8 ohm (per ch.)  
Dual Mode, 6 channels / 6 loads  
1 kHz with 0.3% THD  
4 ohm (per ch.)  
75  
60  
8 ohm (per ch.)  
Bridge-Mono Mode, 2 channels / 1 load  
1 kHz with 0.3% THD  
8 ohm (per ch.)  
250  
200  
150  
Bridge-Mono Mode, 4 channels / 2 loads  
1 kHz with 0.3% THD  
8 ohm (per ch.)  
Bridge-Mono Mode, 6 channels / 3 loads  
1 kHz with 0.3% THD  
8 ohm (per ch.)  
Performance  
Sensitivity (volts RMS)  
for full rated power at 8 ohms  
0.7  
Frequency Response (at 1 watt) 20Hz - 20kHz  
+0/–1 dB (see Figure 6.1)  
15 (see Figure 6.2)  
Phase Response (degrees at 1 watt) 20Hz to 10kHz  
Signal to Noise Ratio  
A-weighted, below 8-ohm rated power  
> 100 dB  
< 0.3%  
Total Harmonic Distortion (THD)  
at 8-ohm rated power, 1 kHz, True THD  
Intermodulation Distortion (IMD)  
60 Hz and 7 kHz at 4:1, from 8-ohm rated output to –35 dB  
< 0.25%  
> 250  
Damping Factor (8 ohm) 20Hz to 400Hz  
DC Output Offset (shorted input)  
<
50 millivolts  
Input Impedance, nominal  
balanced, unbalanced  
20 k ohms, 10 k ohms  
Load Impedance (rated)  
Note: Safe with all types of loads.  
Stereo  
4-8 ohms  
8 ohms  
Bridge-Mono  
Operation Manual  
page 13  
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CP660 Power Amplifier  
6 Specifications  
Performance (continued)  
AC Power Requirements  
120V, 60Hz Units, Amps (typical)  
240V, 50Hz Units, Amps (typical)  
100V, 50Hz Units, Amps (typical)  
6.5  
3.3  
7.8  
Protection  
General  
Protected against shorted, open or mismatched loads; overloaded power supplies; excessive temperature; chain destruction phenomena;  
input overload damage and high-frequency blowups. Amplifier also protects loudspeakers from input/output DC and turn-on/turn-off transients.  
Turn On  
Four-second delay prevents turn-on transients.  
Construction  
Ventilation  
Flow-through ventilation from front to back.  
Variable-speed fan with auto-trigger.  
Cooling  
Dimensions  
Width  
EIA Standard 19-inch rack mount (EIA RS-310-B);  
3.5 inch (8.9 cm)  
Height  
Depth (behind mounting surface)  
12.75 inch (32.3 cm).  
Weight  
Center of Gravity (see Figure 6.3)  
Behind Front Mounting Surface  
From Outer-Edge of Left Rack Ear  
Net Weight  
6 inch (15.2 cm)  
7 inch (17.8 cm)  
30 lbs. (13.0 kg)  
37 lbs. (17 kg)  
Shipping Weight  
TOP  
Front  
Figure 6.3 Center of Gravity  
Figure 6.2 Phase Response  
Figure 6.1 Frequency Response  
page 14  
Operation Manual  
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CP660 Power Amplifier  
7 Service  
Crown amplifiers are quality units that rarely require ser-  
vicing. Before returning your unit for service, please con-  
tact Crown Technical Support to verify the need for  
servicing.  
7.2.4 Packing Instructions  
3. Reset center cushion down over top of product's  
chassis. The foam-in-place packing was molded to  
accommodate different chassis depth sizes. If your  
product's chassis does not completely fill the foam-  
in-place cavity, you may use a soft but solid packing  
material (such as paper or bubble wrap) behind the  
chassis.  
7.2.2 Factory Service  
Important: These instructions must be followed. If they  
are not followed, Crown Audio, Inc. assumes no respon-  
sibility for damaged goods and/or accessories that are  
sent with your unit.  
Crown accepts no responsibility for non-serviceable  
product that is sent to us for factory repair. It is the  
owner’s responsibility to ensure that their product is ser-  
viceable prior to sending it to the factory. Serviceable  
product list is available at  
For more information, please contact us direct.  
This unit has very sophisticated circuitry which should  
only be serviced by a fully trained technician. This is one  
reason why each unit bears the following label:  
1. Fill out and include the Crown Audio Factory Ser-  
vice Information sheet in the back of this manual.  
4. Enclose the completed Crown Audio Factory Service  
Information form (or securely attach it to the outside  
of carton) and re-seal the shipping pack with a  
sturdy carton sealing tape.  
CAUTION: To prevent electric shock, do not  
remove covers. No user serviceable parts  
inside. Refer servicing to a qualified technician.  
A Service Return Authorization (SRA) is required for  
product being sent to the factory for repair. An SRA can  
factserv.htm. If you do not have access to the web, please  
call Crown’s Customer Service at 574.294.8200 or  
800.342.6939 extension 8205.  
2. Do not ship any accessories (manuals, cords, hard-  
ware, etc.) with your unit. These items are not  
needed to service your product. We will not be  
responsibility for these items.  
Complete the Crown Audio Factory Service Information  
form, in the back of this manual, when returning a Crown  
product to the factory or authorized service center. The  
form must be included with your product inside the box  
or in a packing slip envelope securely attached to the  
outside of the shipping carton. Do not send this form  
separately.  
7.2.5 Estimate Approval  
3. When shipping your Crown product, it is important  
that it has adequate protection. We recommend you  
use the original pack material when returning the  
product for repair. If you do not have the original  
box, please call Crown at 800.342.6939 or  
Approval of estimate must be given within 90 days after  
being notified by Crown Audio Inc. Units still in the pos-  
session of Crown after 90 days of the estimate will  
become the property of Crown Audio Inc.  
For warranty service, we will pay for ground shipping  
both ways in the United States. Contact Crown Customer  
Service to obtain prepaid shipping labels prior to send-  
ing the unit. Or, if you prefer, you may prepay the cost of  
shipping, and Crown will reimburse you. Send copies of  
the shipping receipts to Crown to receive reimbursement.  
Your repaired unit will be returned via UPS ground.  
Please contact us if other arrangements are required.  
574.294.8210 and order new pack material. See  
instructions for “foam-in-place” shipping pack. (Do  
not ship your unit in a wood or metal cabinet.)  
7.2.6 Payment of Non-Warranty Repairs  
7.1 International and Canada Service  
Payment on out-of-waranty repairs must be received  
within 90 days of the repair date. Units unclaimed after  
90 days become the property of Crown Audio Inc.  
Service may be obtained from an authorized service cen-  
ter. (Contact your local Crown/Amcron representative or  
our office for a list of authorized service centers.) To  
obtain service, simply present the bill of sale as proof of  
purchase along with the defective unit to an authorized  
service center. They will handle the necessary paperwork  
and repair.  
4. If you provide your own shipping pack, the mini-  
mum recommended requirements for materials are  
as follows:  
If you have any questions, please contact Crown Factory  
Service.  
7.2.3 Factory Service Shipping Instruc-  
tions:  
a. 275 P.S.I. burst test, Double-Wall carton that allows  
for 2-inch solid Styrofoam on all six sides of unit or  
3 inches of plastic bubble wrap on all six sides of  
unit.  
1. Service Return Authorization (SRA) is required for  
product being sent to the factory for service. Please  
complete the SRA by going to  
Crown Factory Service  
1718 W. Mishawaka Rd.,  
Elkhart, Indiana 46517 U.S.A.  
Remember to transport your unit in the original factory  
pack.  
do not have access to our website, call  
1.800.342.6939, extension 8205 and we'll create the  
SRA for you.  
Telephone:  
574.294.8200  
800.342.6939 (North America,  
Puerto Rico, and Virgin Islands only)  
b. Securely seal the package with an adequate carton  
sealing tape.  
7.2 US Service  
Service may be obtained in one of two ways: from an  
authorized service center or from the factory. You may  
choose either. It is important that you have your copy of  
the bill of sale as your proof of purchase.  
c. Do not use light boxes or “peanuts”. Damage caused  
by poor packaging will not be covered under war-  
ranty.  
2. See packing instructions that follow.  
Facsimile:  
574.294.8301 (Technical Support)  
574.294.8124 (Factory Service)  
3. Ship product to:  
Using your 'foam-in-place' shipping pack  
CROWN AUDIO FACTORY SERVICE  
1718 W MISHAWKA RD.  
ELKHART, IN 46517  
7.2.1 Service at a US Service Center  
Note: The foam-in-place packing is molded so that there  
is only one correct position for your product.  
Internet:  
This method usually saves the most time and effort. Sim-  
ply present your bill of sale along with the defective unit  
to an authorized service center to obtain service. They  
will handle the necessary paperwork and repair. Remem-  
ber to transport the unit in the original factory pack. A list  
of authorized service centers in your area can be obtained  
from Crown Factory Service, or online from  
4. Use a bold black marker and write the SRA number  
on three sides of the box.  
1. Open carton and lift center cushion leaving both  
end-cushions in place.  
5. Record the SRA number for future reference. The  
SRA number can be used to check the repair status.  
2. Carefully place your product with the product's front  
panel facing the same direction as arrows indicate.  
Operation Manual  
page 15  
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CP660 Power Amplifier  
8 Warranty  
UNITED STATES & CANADA  
SUMMARY OF WARRANTY  
brances. The refund will be equal to the actual  
purchase price, not including interest, insur-  
ance, closing costs, and other finance charges  
less a reasonable depreciation on the product  
from the date of original purchase. Warranty  
work can only be performed at our authorized  
service centers or at the factory. We will  
remedy the defect and ship the product from  
the service center or our factory within a rea-  
sonable time after receipt of the defective prod-  
uct at our authorized service center or our  
factory. All expenses in remedying the defect,  
including surface shipping costs in the United  
States, will be borne by us. (You must bear  
the expense of shipping the product between  
any foreign country and the port of entry in the  
United States including the return shipment,  
and all taxes, duties, and other customs fees  
for such foreign shipments.)  
US ANY INCIDENTAL DAMAGES RESULTING  
FROM ANY DEFECT IN THE NEW CROWN  
PRODUCT. THIS INCLUDES ANY DAMAGE TO  
ANOTHER PRODUCT OR PRODUCTS RESULT-  
ING FROM SUCH A DEFECT. SOME STATES  
DO NOT ALLOW THE EXCLUSION OR LIMITA-  
TIONS OF INCIDENTAL OR CONSEQUENTIAL  
DAMAGES, SO THE ABOVE LIMITATION OR  
EXCLUSION MAY NOT APPLY TO YOU.  
Crown International, 1718 West Mishawaka  
Road, Elkhart, Indiana 46517-4095 U.S.A.  
warrants to you, the ORIGINAL PURCHASER  
and ANY SUBSEQUENT OWNER of each  
NEW Crown product, for a period of three  
(3) years from the date of purchase by the  
original purchaser (the “warranty period”)  
that the new Crown product is free of  
defects in materials and workmanship. We  
further warrant the new Crown product  
regardless of the reason for failure, except  
as excluded in this Warranty.  
WARRANTY ALTERATIONS  
No person has the authority to enlarge, amend,  
or modify this Crown Warranty. This Crown  
Warranty is not extended by the length of time  
which you are deprived of the use of the new  
Crown product. Repairs and replacement parts  
provided under the terms of this Crown War-  
ranty shall carry only the unexpired portion of  
this Crown Warranty.  
ITEMS EXCLUDED FROM THIS  
CROWN WARRANTY  
This Crown Warranty is in effect only for fail-  
ure of a new Crown product which occurred  
within the Warranty Period. It does not  
cover any product which has been damaged  
because of any intentional misuse, accident,  
negligence, or loss which is covered under  
any of your insurance contracts. This Crown  
Warranty also does not extend to the new  
Crown product if the serial number has been  
defaced, altered, or removed.  
DESIGN CHANGES  
HOW TO OBTAIN WARRANTY  
SERVICE  
We reserve the right to change the design  
of any product from time to time without  
notice and with no obligation to make cor-  
responding changes in products previously  
manufactured.  
You must notify us of your need for warranty  
service within the warranty period. All com-  
ponents must be shipped in a factory pack,  
which, if needed, may be obtained from us  
free of charge. Corrective action will be taken  
within a reasonable time of the date of receipt  
of the defective product by us or our autho-  
rized service center. If the repairs made by us  
or our authorized service center are not satis-  
factory, notify us or our authorized service  
center immediately.  
LEGAL REMEDIES OF PURCHASER  
THIS CROWN WARRANTY GIVES YOU SPE-  
CIFIC LEGAL RIGHTS, YOU MAY ALSO  
HAVE OTHER RIGHTS WHICH VARY FROM  
STATE TO STATE. No action to enforce this  
Crown Warranty shall be commenced after  
expiration of the warranty period.  
WHAT THE WARRANTOR WILL DO  
We will remedy any defect, regardless of the  
reason for failure (except as excluded), by  
repair, replacement, or refund. We may not  
elect refund unless you agree, or unless we  
are unable to provide replacement, and repair  
is not practical or cannot be timely made. If  
a refund is elected, then you must make the  
defective or malfunctioning product available  
to us free and clear of all liens or other encum-  
DISCLAIMER OF CONSEQUENTIAL  
AND INCIDENTAL DAMAGES  
YOU ARE NOT ENTITLED TO RECOVER FROM  
THIS STATEMENT OF WARRANTY SUPER-  
SEDES ANY OTHERS CONTAINED IN THIS  
MANUAL FOR CROWN PRODUCTS. 12/01  
page 16  
Operation Manual  
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CP660 Power Amplifier  
8 Warranty  
WORLDWIDE EXCEPT USA & CANADA  
SUMMARY OF WARRANTY  
DISCLAIMER OF CONSEQUENTIAL  
AND INCIDENTAL DAMAGES  
by repair, replacement, or refund. We may  
not elect refund unless you agree, or unless  
we are unable to provide replacement, and  
repair is not practical or cannot be timely  
made. If a refund is elected, then you must  
make the defective or malfunctioning prod-  
uct available to us free and clear of all  
liens or other encumbrances. The refund will  
be equal to the actual purchase price, not  
including interest, insurance, closing costs,  
and other finance charges less a reasonable  
depreciation on the product from the date of  
original purchase. Warranty work can only  
be performed at our authorized service cen-  
ters. We will remedy the defect and ship  
the product from the service center within a  
reasonable time after receipt of the defective  
product at our authorized service center.  
Crown International, 1718 West Mishawaka  
Road, Elkhart, Indiana 46517-4095 U.S.A.  
warrants to you, the ORIGINAL PURCHASER  
and ANY SUBSEQUENT OWNER of each  
NEW Crown1 product, for a period of three  
(3) years from the date of purchase by the  
original purchaser (the “warranty period”)  
that the new Crown product is free of defects  
in materials and workmanship, and we fur-  
ther warrant the new Crown product regard-  
less of the reason for failure, except as  
excluded in this Warranty.  
YOU ARE NOT ENTITLED TO RECOVER FROM  
US ANY INCIDENTAL DAMAGES RESULTING  
FROM ANY DEFECT IN THE NEW CROWN  
PRODUCT. THIS INCLUDES ANY DAMAGE TO  
ANOTHER PRODUCT OR PRODUCTS RESULT-  
ING FROM SUCH A DEFECT.  
WARRANTY ALTERATIONS  
No person has the authority to enlarge, amend,  
or modify this Crown Warranty. This Crown  
Warranty is not extended by the length of time  
which you are deprived of the use of the new  
Crown product. Repairs and replacement parts  
provided under the terms of this Crown War-  
ranty shall carry only the unexpired portion of  
this Crown Warranty.  
_______________  
1 Note: If your unit bears the name “Amcron,” please  
substitute it for the name “Crown” in this warranty.  
ITEMS EXCLUDED FROM THIS  
CROWN WARRANTY  
This Crown Warranty is in effect only for fail-  
ure of a new Crown product which occurred  
within the Warranty Period. It does not  
cover any product which has been damaged  
because of any intentional misuse, accident,  
negligence, or loss which is covered under  
any of your insurance contracts. This Crown  
Warranty also does not extend to the new  
Crown product if the serial number has been  
defaced, altered, or removed.  
DESIGN CHANGES  
HOW TO OBTAIN WARRANTY  
SERVICE  
We reserve the right to change the design of  
any product from time to time without notice  
and with no obligation to make corresponding  
changes in products previously manufactured.  
You must notify your local Crown importer  
of your need for warranty service within  
the warranty period. All components must  
be shipped in the original box. Corrective  
action will be taken within a reasonable  
time of the date of receipt of the defective  
product by our authorized service center. If  
the repairs made by our authorized service  
center are not satisfactory, notify our autho-  
rized service center immediately.  
LEGAL REMEDIES OF PURCHASER  
No action to enforce this Crown Warranty  
shall be commenced after expiration of the  
warranty period.  
HIS STATEMENT OF WARRANTY SUPER-  
SEDES ANY OTHERS CONTAINED IN THIS  
MANUAL FOR CROWN PRODUCTS.  
WHAT THE WARRANTOR WILL DO  
We will remedy any defect, regardless of  
the reason for failure (except as excluded),  
7/01  
Operation Manual  
page 17  
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CP660 Power Amplifier  
This page intentionally  
left blank  
page 18  
Operation Manual  
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CP660 Power Amplifier  
Crown Factory Service Information  
Shipping Address: Crown International, Factory Service, Plant 2 SW, 1718 W. Mishawaka Rd., Elkhart, IN 46517  
Phone: 1-800-342-6939 or 1-574-294-8200 Fax: 1-574-294-8124  
Owner’s Name : ___________________________________________________________________________________________________________________________________________________________________________  
Shipping Address : _________________________________________________________________________________________________________________________________________________________________________  
Phone Number:__________________________________________Fax Number:______________________________________ Email Address: ___________________________________________________________________  
Model:  
______________________________________________________________________________________________ Serial Number: ___________________________________________________________________  
Purchase Date : ___________________________________________________________________________________________________________________________________________________________________________  
NATURE OF PROBLEM  
(Be sure to describe the conditions that existed when the problem occurred and what attempts were made to correct it.)  
________________________________________________________________________________________________________________________________________________________________________________________________  
________________________________________________________________________________________________________________________________________________________________________________________________  
________________________________________________________________________________________________________________________________________________________________________________________________  
________________________________________________________________________________________________________________________________________________________________________________________________  
________________________________________________________________________________________________________________________________________________________________________________________________  
________________________________________________________________________________________________________________________________________________________________________________________________  
________________________________________________________________________________________________________________________________________________________________________________________________  
________________________________________________________________________________________________________________________________________________________________________________________________  
________________________________________________________________________________________________________________________________________________________________________________________________  
Other equipment in system: ____________________________________________________________________________________________________________________________________________________________________________  
________________________________________________________________________________________________________________________________________________________________________________________________  
________________________________________________________________________________________________________________________________________________________________________________________________  
________________________________________________________________________________________________________________________________________________________________________________________________  
If warranty has expired, payment will be:  
Cash/Check  
VISA  
MasterCard  
C.O.D.  
Purchase Order for Crown Dealer  
Card Number:______________________________________ Exp. Date:___________________  
Signature:______________________________________________________________________  
ENCLOSE THIS PORTION WITH THE UNIT. DO NOT MAIL SEPARATELY.  
Operation Manual  
page 19  
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