Cortelco Telephone Tel Flash User Manual

LIMITEDWARRANTY  
TEL-FLASHTELEPHONES  
If this telephone was purchased by you new in the  
U.S. or Puerto Rico, CORTELCO warrants the tele-  
phone against defects in material and workmanship  
for a period of five (5) years from the date of original  
purchase. This warranty is in lieu of all other express  
warranties. During the warranty period, CORTELCO  
agrees to repair or, at its option, replace the defective  
telephone, or any part of it without charge for parts or  
labor. This is your exclusive remedy. This warranty  
does not cover damage resulting from accident, mis-  
use, abuse, improper installation or operation, lack of  
reasonable care, the affixing of any attachment not  
provided by CORTELCO with the telephone and loss  
of parts. The warranty is voided in the event any  
unauthorized person alters or repairs the telephone.  
OWNER’S  
INSTRUCTIONMANUAL  
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Tel-Flash  
Tel-Flash/MessageWaiting  
Tone Dialing  
RingerVolumeControl  
Hearing-Aid Compatible  
THANK YOU FOR PURCHASING  
THIS TELEPHONE  
Telephone companies use different types of equip-  
ment and offer various types of services to  
customers. CORTELCO does not warrant that this  
telephone is compatible with the type of equip-  
ment of any particular phone company or the  
services provided by it.  
We want you to know all about your new  
telephone, how to install it, the features it  
provides, and the services you can expect  
from its use. We have included this informa-  
tioninyourOwner’sInstructionManual.  
CORTELCODISCLAIMSANYIMPLIEDWARRANTY,  
INCLUDINGTHEWARRANTYOFMERCHANTABILITY  
AND THE WARRANTY OF FITNESS FOR A  
PARTICULARPURPOSE,CORTELCOASSUMESNO  
RESPONSIBILITYFORANYSPECIAL,INCIDENTALOR  
CONSEQUENTIALDAMAGES.  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL  
RIGHTS,ANDYOU MAY HAVEOTHERRIGHTSWHICH  
VARYFROMSTATETOSTATE. SOMESTATESDO  
NOT ALLOW THE EXCLUSION OR LIMITATION OF  
SPECIAL, INCIDENTAL OR CONSEQUENTIAL  
DAMAGESORLIMITATIONSONHOWLONGANIM-  
PLIED WARRANTY LASTS, SO THE ABOVE  
EXCLUSIONANDLIMITATIONMAYNOTAPPLYTO  
YOU.  
PLEASE READ BEFORE INSTALLING  
AND USING YOUR NEW TELEPHONE.  
BEFORE USING YOURTELEPHONE  
ThistelephoneincludesaHandsetwithReceiverVolumeControl  
thatcomplieswithFCCPart68requirementsmandatedbythe  
HearingAidCompatibilityActof1988.  
If failure occurs and your telephone is in warranty,  
serviceshallbeprovidedbyreturningthetelephoneto  
CORTELCO - Repair Center, 1703 Sawyer Road,  
Corinth, Mississippi 38834, shipping prepaid.  
The telephone will be repaired or replaced if examina-  
tion by us determines the telephone to be defective.  
Telephones that receive damage as a result of ship-  
ping will require you to file a claim with the carrier.  
TheVolumeControlisasmallrotaryknobthatprotrudesfromthe  
inside of the Handset handle. The rotary knob may be  
conveniently operated with the thumb, index, or middle finger  
whileholdingthehandset.  
TEL-FLASH™  
TELEPHONES  
RotatingtheknobtowardtheReceiver(upper)endoftheHandset  
will increase the loudness from the Receiver.  
Rotating the knob toward the Microphone (lower) end of the  
HandsetwilldecreasetheloudnessfromtheReceiver.  
51-250-450  
Issue7  
TheVolumeControlwillnotdisabletheReceiver.Theminimum  
loudness setting of the Volume control will usually produce a  
comfortable listening level for persons with no hearing  
impairment.  
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REPAIROFYOURTELEPHONE  
DO NOT ATTEMPT TO REPAIR THE TELEPHONE YOUR-  
SELF. Telephones manufactured by CORTELCO must be  
returned to us for repair.  
You can return your telephone to CORTELCO for repair  
or replacement in accordance with our LIMITED WARRANTY.  
DATE-OF-PURCHASE CORTELCO warrants telephones  
against defects in material and workmanship in accordance  
with our LIMITED WARRANTY. If your telephone is returned  
for repair, include a copy of your sales receipt containing the  
date-of-purchase. DO NOT INCLUDE THE ORIGINAL SALES  
RECEIPT.  
Model2500TEL-FLASHTelephone(OrderingCode2500**-VBA-20F)  
WithOptionalMessageWaitingLamp(OrderingCode2500**-VBA-27F)  
Model2554TEL-FLASHTelephone(OrderingCode2554**-VBA-20F)  
WithOptionalMessageWaitingLamp(OrderingCode2554**-VBA-27F)  
USINGYOURTELEPHONE  
FEATURESOFYOURTELEPHONE  
If date-of-purchase is not included, the factory date  
printed on the label on the bottom of your telephone will be  
used as the date-of-purchase. The factory date allows six  
months for distribution and sale of the telephone.  
MAKINGANDANSWERINGCALLS  
The TEL-FLASH telephone is designed for use with modern PABXs,  
hybridcommunicationsystems,andcentralofficesprovidingcustom  
callingfeatures.  
Liftthehandsettoreceivedialtoneformakingacallortoanswer  
anincomingcall.Youcanendacallbyplacingthehandseton-  
hook.  
If you return your telephone for repair, the warranty  
period is not extended. The original date-of-purchase  
continues to apply to your warranty.  
HANDSET The handset receiver is compatible with magnetically-  
coupledhearingaids.  
SENDINGAFLASH  
PUSH-BUTTONDIAL Thepush-buttondialisusedtodialnumbersusing  
TONEdialing.Youmusthavetoneserviceforyourtelephonecompany  
tousethistelephone.  
OUT-OF-WARRANTY REPAIR We will repair this telephone  
for a nominal fee after the LIMITED WARRANTY has expired  
if you send it to us in a complete and undamaged condition.  
The repaired telephone will be shipped to you C.O.D., freight  
collect.  
Use The Flash Button For Features Access.  
Use The Hookswitch Plunger For Positive Disconnect.  
To signal your telephone system during a call, press the  
FLASH button. The results of a flash signal depend on the  
services you have available from the telephone company.  
For example, if you have "second-call waiting" provided by  
your central office, operating the FLASH button puts the first  
call on hold and connects you to the waiting call.  
RINGERVOLUMECONTROL Theringervolumecontrolisusedtoset  
ringingforhighvolume, lowvolume, orsilenceringing. Iftheswitchis  
settosilenceringing,youwillnotheartheringerwhensomeonecalls  
you.  
FOREIGN ATTACHMENTS Remove all attached devices,  
such as adapter plugs or long cords, from your telephone  
before returning for repair. We do not assume responsibility  
for repair or return of attachments. Check our LIMITED  
WARRANTY.  
TEL-FLASH The convenient FLASH button is used, rather than the  
hookswitch, to access PBX features such as transfer, hold, and  
conference.  
RefertotheuserinstructionsincludedwithyourPABX.When  
a "hookswitch flash" is indicated, use the FLASH button. Do  
NOT use the hookswitch as this will disconnect you.  
RETURN-FOR-REPAIR PACKAGING If you are returning a  
telephone to us for repair, package it carefully, preferably in  
the original carton. Be sure to include your return address, a  
copy of the sales receipt showing date-of-purchase, and a  
note describing the problem you have with your telephone.  
Shipping must be prepaid. If the telephone is in warranty, it will  
be repaired or replaced, at our option, at no cost to you, and  
it will be returned shipping prepaid.  
MESSAGEWAITINGLAMP Theoptionalmessagewaitinglampisused  
inPABXapplicationstoindicatethatthestationusershouldcontactthe  
message center. The lamp operates with 90 VDC supplied by the  
connectedequipment.  
To disconnect after transferring or completing a call, simply  
hang up your handset. If you want to make another call  
without hanging up, press and release the hookswitch  
plunger;waitfordialtone;anddialthenumber. Operatingthe  
hookswitch plunger will disconnect you for a minimum of 1.2  
seconds. Remember that a new dial tone will be slightly  
delayed when you use this procedure.  
MAINTENANCEINFORMATION  
Ship telephones (shipping prepaid) to:  
Treatyourtelephonewithcarefortrouble-freeperformance.Avoid  
droppingthehandset.Carefullyplacethehandseton-hookafteruse.  
ANSWERINGAMESSAGEWAITINGSIGNAL  
CORTELCOREPAIRCENTER  
1703 SAWYER ROAD  
CORINTH, MS 38834  
Clean your telephone with a damp cloth. Stains may be removed  
with a mild soap. Do not use liquid or aerosol detergents or cleaning  
agents.  
You will be signaled by a flashing message waiting  
lamp when you have a message waiting. Operation of the  
message center will, of course, depend on your telephone  
system. Usually, you can dial the number for the message  
center, retrieve your message, and the message center  
attendant will turn off the message waiting lamp on your  
telephone.  
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INSTALLINGYOUR TELEPHONE  
INSTALLINGYOUR TELEPHONE  
INSTALLINGYOUR TELEPHONE  
MESSAGEWAITINGLAMPWIRING  
DESKINSTALLATION  
MODULARJACKS  
MESSAGE WAITING LAMP  
CONDUCTOR CHANGES FOR  
ALTERNATE BK/YL PAIR  
Wiringinsidethetelephoneon  
the networks PBA can be  
To install the Model 2500 desk  
telephone, use the long modular  
line cord supplied with your  
telephone.Plugoneendoftheline  
cordintotheconnectorontheback  
ofyourtelephoneandtheopposite  
endintothemodularwalljack.Your  
telephone is ready to use.  
Toinstallyourtelephone,youmusthaveamodularwalljack  
atthedesiredlocation,ora4-prongjackthatcanbemodifiedwith  
a4-prongadapter.Ifyourtelephonelinedoesnothaveamodular  
wall jack, or a jack that can be modified, you must have one  
installed.  
changed to connect the  
2500  
FROM  
2554  
FROM  
messagewaitinglampacross  
thealternateBK/YLpair. (See  
Table.) In this configuration  
the message waiting lamp is  
controlled on and off by the  
connectedequipment.  
TO  
TO  
F
G
E1  
L1  
G
*GF2  
(dial)  
E1  
L1  
* Remove Dial PBA Strapping  
Plug.  
DANGER: To reduce the risk of electrical shock  
and personal injury, observe the following when  
installing station wiring:  
Todisconnectyourtelephone, pressthespringclipontheline  
cordplugandpullout.  
The telephone is shipped from the factory with the  
message waiting lamp circuit connected across the Tip  
andRing(RD/GN)pair. Inthisconfigurationthemessage  
waiting lamp is off when the handset is off-hook.  
WALLINSTALLATION  
1. Never install telephone wiring during a  
lightning storm.  
2. Never install telephone jacks in wet locations  
unless the jack is specifically designed for  
wet locations.  
To install a modular wall telephone,  
refer to the diagram to the right.  
TELEPHONESERVICEPROBLEMS  
Fit the plug (1) on the back of the  
telephoneintothejack(2).  
3. Never touch uninsulated telephone wires or  
terminals unless the telephone line has been  
disconnected at the network interface.  
4. Use caution when installing or modifying  
telephone lines.  
If you have any problems with your telephone service,  
determineiftheproblemiswithyourtelephoneorthetelephone  
companylines.BEFORECALLINGTHETELEPHONECOMPANY,  
be aware that they may charge you for a service call if the  
problemiscausedbyyourtelephone.  
Align slotted holes (3) on the  
back of the telephone over the  
mounting studs(4).  
Gently pull down on the tele-  
phoneuntilitlocksinplace.  
NODIALTONE  
NUMBER CARD  
Unplug your telephone from the wall jack. Plug a  
substitute telephone that is known to work properly into  
thesamewalljack.  
Various types of modular  
wall jacks are shown to the  
right. The USOC RJ11C  
modularwalljackisfordesk  
telephones and the USOC  
RJ11Wmodularwalljackis  
formodularwalltelephones.  
Writeortypecorrecttelephonenumberon  
numbercardandfitintonumbercardslot  
inthetelephonefaceplate.Insertoneend  
of the clear plastic retainer in one end of  
theslotand,holdingtheretainerasshown  
atright,bendtheoppositeenddowninto  
the slot and let it snap into place. To  
removetheretainer,insertastraightened  
paperclipintothesmallslotintheretainer  
and pry outward.  
If the problem persists when using the substitute  
telephone, notifythetelephonecompany.  
If the substitute telephone works properly, you must  
have your telephone repaired before reconnecting it to  
the wall jack.  
TheUSOCRJ11Wmodular  
DIALTONE BUTNO RINGING  
RJ11C  
wall jack must be in the  
RJ11W  
Check that the RINGER VOLUME CONTROL is not set  
toOFF.  
Set the RINGER VOLUME CONTROL to HIGH and  
have someone on another line call you. Before  
answering the call, set the RINGER VOLUME  
CONTROLtothedesiredvolume.  
CHECKFORDIALTONE  
correct mounting position  
beforemountingamodular  
wall telephone. Check to  
makesureitisintheposition  
shown.  
Lift the handset and listen for dial tone.  
When you hear dial tone, your telephone is ready to use.  
If you do not hear dial tone, refer to the Telephone  
ServiceProblemspart ofyourmanual.  
Various types of 4-prong  
wall jacks are shown to the  
right along with a 4-prong  
SETTHERINGERVOLUME  
adapter. The 4-prong  
adapter plugs into the wall  
jack for modular wall jack  
service.  
Iftheringercontrolissettoofftosilenceringing,youcannothear  
the ringer when someone calls you. Move the control toward  
LOUDtoincreasevolume.  
AW90-59  
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