Concord Camera Digital Camera Eye Q 3340z User Manual

User’s Guide  
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CAMERA OVERVIEW  
CAMERA OVERVIEW  
Top/Front  
1
2
5
6
7. Viewfinder  
1. Flash Sensor  
2. 2-step Shutter Button  
3. Flash  
4. On/Off switch  
5. Lens/Lens Cover  
6. Microphone  
3
8. Self-Timer/Red-Eye  
Reduction LED  
9. Mini-USB port  
10.TV-Out port  
11.Speaker  
7
8
4
9
10  
11  
Bottom/Back  
12. Flash Ready LED 22. Battery  
19  
20  
21  
13. Viewfinder  
Compartment  
23. Battery/Memory  
Card Door  
24. Wrist Strap Holder  
25. Joystick/OK  
12  
14. Diopter wheel  
15. Auto-Focus LED  
16. LCD  
17. Tripod Socket  
18. Reset Button  
13  
14  
15  
22  
23  
button/Zoom button  
16  
24  
19. LCD On/Off Button 26. Mode Switch  
20. Menu Button  
21. Memory Card Slot  
27. Flash/Thumbnail  
Button  
25  
26  
27  
17  
18  
Note: Press the shutter button half-way to focus until the green AF light is steady. Press down  
fully to take picture.  
LCD ICONS  
A
B
G
H
A. Resolution  
B. Camera Mode  
C. Memory card  
D. Flash  
E. White Balance  
F. Battery Level  
G. Image Quality  
H. Frame Counter  
I. Macro  
J. Self-Timer  
K. Zoom Bar  
L. Date / Time  
2048  
0005  
C
I
A
D
E
F
J
K
L
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2048  
0005  
: Single Shot  
: Continuous Shot  
: Review  
A
: Video Clips  
AWB  
07 04 2003 02:40  
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Table of Contents  
CAMERA OVERVIEW ..............................................................................................................................2  
Top/Front ..........................................................................................................................................2  
Bottom/Back......................................................................................................................................2  
LCD ICONS.......................................................................................................................................2  
GETTING STARTED ................................................................................................................................5  
Package Contents ............................................................................................................................5  
Camera Features ..............................................................................................................................5  
Attaching the Wrist Strap ..................................................................................................................6  
Charging the Rechargeable Batteries ..............................................................................................6  
Loading the Batteries ........................................................................................................................8  
Checking the Battery Level ..............................................................................................................8  
Internal Memory/Inserting the Memory Card ....................................................................................9  
Turning the Camera On and Off ....................................................................................................10  
Removing the Protective Plastic Film ............................................................................................10  
Setting the Language, Date and Time ............................................................................................10  
Turning the LCD On and Off ..........................................................................................................12  
Setting the camera’s operational mode ..........................................................................................12  
TAKING PICTURES ................................................................................................................................13  
Taking a Picture with the Viewfinder ..............................................................................................13  
Flash Ready LED............................................................................................................................13  
Taking a Picture with the LCD ........................................................................................................14  
Auto-Focus Lock ............................................................................................................................14  
Setting the Flash ............................................................................................................................15  
Optical Zoom ..................................................................................................................................15  
Digital Zoom....................................................................................................................................16  
Using the main menu in camera mode ..........................................................................................17  
Capture mode options ....................................................................................................................18  
Self Timer........................................................................................................................................19  
Macro Mode ....................................................................................................................................20  
Continuous shooting ......................................................................................................................21  
Image Resolution ............................................................................................................................22  
Image Quality..................................................................................................................................23  
White Balance ................................................................................................................................24  
EV Compensation ..........................................................................................................................25  
Scene Selection ............................................................................................................................26  
TAKING VIDEO CLIPS............................................................................................................................27  
REVIEWING YOUR FILES......................................................................................................................28  
Using Review Mode ........................................................................................................................28  
Reviewing Video Clips ....................................................................................................................28  
Enlarging Stored Pictures ..............................................................................................................29  
Using the Delete Menu ..................................................................................................................30  
Deleting Your Files ..........................................................................................................................31  
Using Thumbnail Mode ..................................................................................................................32  
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CUSTOMIZING THE CAMERA SETTINGS............................................................................................33  
Setup Menu and Features ..............................................................................................................35  
Setting the Auto Off Time................................................................................................................36  
Setting the Language......................................................................................................................36  
Setting the Date ..............................................................................................................................37  
Setting the Time ..............................................................................................................................37  
Setting the LCD Brightness ............................................................................................................38  
Formatting the internal memory or memory card............................................................................38  
RESTORE THE CAMERA TO FACTORY DEFAULT SETTINGS..........................................................39  
INSTALLATION GUIDE ..........................................................................................................................40  
Computer System Requirements....................................................................................................40  
Installation Requirements................................................................................................................40  
Using the installer splash screen ....................................................................................................41  
Flow diagram for software installation ............................................................................................42  
Identifying your operating system ..................................................................................................43  
Installing the driver and DirectX 9 - Windows 98/98SE..................................................................44  
Installing DirectX 9 - Windows 2000 ..............................................................................................46  
Installing ArcSoft PhotoImpression - all Windows users ................................................................47  
Installing Adobe Acrobat Reader 5.1 - all Windows users (optional)..............................................48  
CONNECTING THE CAMERA TO THE COMPUTER............................................................................51  
Downloading pictures and video clips onto your computer ............................................................51  
Using ArcSoft PhotoImpression ......................................................................................................52  
Unplugging your camera from the computer ..................................................................................53  
TV MODE ................................................................................................................................................54  
Connecting the camera to the television ........................................................................................55  
Using the TV as a Live Viewfinder..................................................................................................55  
Reviewing pictures and video clips on your TV..............................................................................55  
ERROR MESSAGES ..............................................................................................................................55  
TROUBLESHOOTING ............................................................................................................................56  
GETTING HELP ......................................................................................................................................60  
CAMERA SPECIFICATIONS ..................................................................................................................61  
SAFETY TIPS AND MAINTENANCE ....................................................................................................62  
Safety Tips ......................................................................................................................................62  
Precautions for the camera ............................................................................................................62  
Precautions for batteries ................................................................................................................63  
Precautions for SD Memory Cards ................................................................................................63  
REGULATORY INFORMATION ..............................................................................................................64  
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GETTING STARTED  
GETTING STARTED  
Package Contents  
Concord Eye-Q 3340z  
Mini-USB Cable  
TV Out Cable  
User’s Guide/Quick Start Guide/Warranty Card  
Camera Case  
Wrist Strap  
Overnight Battery Charger and 4x AA Rechargeable Batteries  
CD-ROM (for Windows users only)  
USB Mass Storage Driver  
ArcSoft PhotoImpression 2000  
Adobe Acrobat Reader 5.1  
Microsoft DirectX 9  
View User's Guide (Multilingual)  
Visit Concord Support Web Site  
Camera Features  
3.1 Megapixels, 2048 x 1536 Resolution  
1.5” Color LCD  
3x Optical Zoom  
4x Digital Zoom  
Video Clips  
Compatible with Secure Digital (SD) memory cards (not included)  
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GETTING STARTED  
Attaching the Wrist Strap  
Please attach the wrist strap to prevent dropping the camera.  
2
1
3
Charging Rechargeable Batteries  
NOTE! : The supplied rechargeable Ni-MH batteries are not charged when you receive them.  
Charge them before loading into the camera.  
fig.1.3 (correct loading way 2)  
fig.1.1  
fig.1.2 (correct loading way 1)  
How to Charge the Rechargeable Batteries:  
1. Open the charger’s battery door by pressing on the OPEN  
area and sliding to the direction of arrow. (fig. 1.1)  
2. Insert the rechargeable Ni-MH batteries into the charger with  
its (+) and (-) ends matching with the polarity indication  
engraved inside the charger. (fig. 1.2 - 1.4)  
• The bottom row of battery contacts is designed for AAA  
batteries. Do not force the AA batteries into the bottom row.  
3. Replace the battery door. (fig. 1.5)  
fig.1.4 (correct loading way 3)  
4. Plug the charger into a standard AC power outlet.(fig. 1.6) Check if the green LED indicator  
lights up. If not, unplug the charger and ensure the batteries are properly inserted. (fig. 1.7)  
• If there are two pairs of batteries charging, both green LED indicators will light up.  
5. The first time you charge the batteries, charge them for 24 hours. For repeated use, it is  
recommended to charge the batteries for 24 hours for best performance.  
• When the green LED indicator light up, it indicates the charger is under operation. As long  
as the batteries are kept in contact with the charger, the LED will not turn off.  
fig.1.7  
fig.1.5  
fig.1.6  
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GETTING STARTED  
6. After the batteries are fully charged, unplug the charger from AC outlet first, and then remove  
the batteries. (fig. 1.8 -1.10)  
fig.1.10  
fig.1.8  
fig.1.9  
Important Tips  
1. This charger is designed for indoor use only. Do not expose it to rain or snow.  
2. Do not touch the charger with wet hands, especially while plugging or unplugging the charger  
to or from AC outlet.  
3. Charge only the suggested type of rechargeable batteries. Other types of batteries may burst  
causing personal injury and damage. And do not charge different brand batteries or batteries  
of different capacities at the same time.  
4. Remove batteries from the charger if it is not going to be used for a long time.  
5. If the performance of the batteries decreases substantially, it is time to replace the batteries.  
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GETTING STARTED  
Loading the Batteries  
fig.1.1  
fig.1.2  
fig.1.3  
The camera can use 2x AA alkaline, lithium or Ni-MH rechargeable batteries to operate.  
1. Open the Battery/Memory Card door. (fig.1.1)  
• Press the Battery/Memory Card door, slide the door down and lift it open.  
2. Insert the batteries according to the polarity indicators on the inner side of theBattery/Memory  
Card door. (fig.1.2)  
3. Shut the Battery/Memory Card door and press it up to close it securely. (fig.1.3)  
Checking the Battery Level  
The battery level is displayed on the LCD.  
EMPTY  
LOW  
FULL  
Batteries are full  
and ready to use.  
Batteries are  
empty blinking red  
and need to be  
replaced  
Batteries are low  
and need to be  
replaced soon.  
Note:  
Remove the batteries from the camera if they will not be used for an extended period of  
time to prevent corrosion or battery leaks.  
To extend battery life, the camera will automatically power off after 30 seconds of inactivity.  
To change this setting please refer to p.36.  
For better performance, please use NiMH rechargeable batteries.  
The camera's battery level indicator may not accurately reflect the state of a low current  
rating alkaline battery.  
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GETTING STARTED  
Internal Memory/Inserting the Memory Card  
Internal Memory  
The camera is equipped with 16MB of internal memory, which can be used right away.  
Status  
Memory in Use  
Internal Memory  
Memory Card  
Memory card is not inserted  
Memory card is inserted  
NOTE!: When the memory card is inserted, the images and video clips stored in the internal  
memory will be transferred automatically onto the memory card. Please insert a memory card  
with 16MB or greater of available memory.  
Inserting the Memory Card  
fig.1.1  
fig.1.2  
fig.1.3  
In addition to having a 16MB internal memory, the camera uses Secure Digital (SD) memory  
cards to store images and video clips.  
1. Open the Battery/Memory Card door.  
• Press the Battery/Memory Card door, slide the door down and lift it open. (fig.1.1)  
2. Insert the memory card as indicated by the diagram. (fig.1.2)  
• Please insert the card in straight, not on an angle.  
3. Shut the Battery/Memory Card door and press it up to securely shut it. (fig.1.3)  
Note: The camera can support SD cards up to 512 MB.  
How to take out the SD card  
1. Open the Battery/Memory Card door.  
2. Pull the memory card out. Referring to fig. 1.4.  
(fig. 1.4)  
3. Close the Battery/Memory Card door.  
fig.1.4  
If the memory card or internal memory is corrupted, the memory needs to be formatted.  
(p.38)  
!
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GETTING STARTED  
TURNING THE CAMERA ON AND OFF  
The On/Off Switch is located in the front of the camera.  
1. Slide the On/Off Switch down to power the camera on. (fig.1.1)  
• The lens cover will open.  
• The LCD will turn on automatically  
2. To turn the camera off, slide the On/Off Switch upwards. (fig.1.2)  
fig.1.1 Camera On  
Note: The camera will automatically power off after 30 seconds of  
inactivity even the ON/OFF switch is in the "ON" position. Press the  
shutter button to power the camera back on.  
REMOVING THE PROTECTIVE PLASTIC FILM  
To prevent the viewfinder and LCD from damaging during  
transportation, both the view finder and LCD is covered with a clear plastic  
film. To get a more clear view of subject while taking pictures, please  
remove the protective film.  
fig.1.2 Camera Off  
SETTING THE LANGUAGE, DATE AND TIME  
When the camera is powered on for the first time, the Language, Date and Time menus will  
appear.  
LANGUAGE OPTION  
Español  
LANGUAGE OPTION  
Are You Sure?  
Nederlands  
English  
Français  
Deutsch  
Italiano  
No  
Yes  
RETURN  
OK SET  
RETURN  
OK SET  
RETURN  
OK SET  
Setting the Language  
1. Turn the camera on.  
• The Language Setup screen will appear on the LCD.  
2. Press the joystick , to highlight the language you would like to use.  
to select by pressing the joystick in.  
4. The next screen will read “Are You Sure?” press the joystick  
5. Press to select.  
• If you select No, you will return to the Language select screen.  
OK  
3. Press  
to select No or Yes.  
OK  
• If you select Yes, all menu screens will be displayed in the new language.  
Each language will set the default setting for date format and TV option. To change these  
settings, please refer to the Customizing the Camera Settings section on p.33.  
Language(s)  
Date Format Setting  
MM/DD/YYYY  
TV Option  
NTSC  
PAL  
English / Español  
Français / Deutsch / Italiano  
DD/MM/YYYY  
YYYY/MM/DD  
PAL  
YYYY/MM/DD  
10  
NTSC  
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GETTING STARTED  
Setting the Date  
ADJUST DATE  
ADJUST DATE  
ADJUST DATE  
01 Ú 01 Ú 2002  
01 Ú 01 Ú 2002  
01 Ú 02 Ú 2002  
RETURN  
OK SET  
RETURN  
OK SET  
RETURN  
OK SET  
1. Press the joystick  
to highlight the month, day or year.  
• The selection will blink when it is highlighted.  
2. Press the joystick  
desired setting.  
to change the number in the blinking position until you reach the  
OK  
3. Press  
to set the date.  
Note:  
• If the battery is removed or dead for more than 4 minutes, the date will return to its default  
setting. When you power on the camera again, the "Set Date/Time" message will flash on  
LCD. You can either reset date/time by manually changing it in the Setup menu (p.37), or  
skip the date & time setting by pressing the shutter button once.  
Setting the Time  
ADJUST TIME  
ADJUST TIME  
ADJUST TIME  
01:02 AM  
01:01 AM  
01:01 AM  
RETURN  
SET  
OK  
RETURN  
SET  
OK  
RETURN  
SET  
OK  
The time is displayed in hour, minute format.  
1. Press the joystick  
to highlight the hour (HH), minutes (MM) or AM/PM.  
• The selection will blink when it is highlighted.  
2. Press the joystick  
desired setting.  
to change the selection in the blinking position until you reach the  
3. Press  
OK  
to select.  
Note:  
The time can be displayed in a 12-hour or 24-hour format. Please go to p.37 to change this  
setting.  
If the battery is removed or dead for more than 4 minutes, the time will return to its default  
setting. When you power on the camera again, the "Set Date/Time" message will flash on  
LCD. You can either reset date/time by manually changing it in the Setup menu (page 37), or  
skip the date & time setting by pressing the shutter button once.  
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GETTING STARTED  
Turning the LCD On and Off  
The camera has a 1.5” LCD which can frame subjects for image and video clip capture, review  
stored images and video clips and to display the current camera settings.  
2040  
SD  
A
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07  
04 2003 02:40  
1. Use the (  
) button to toggle the LCD mode. The LCD mode changes each time the  
button is pressed as follows:  
Icons off  
LCD off  
LCD on with icons  
Note: In order to save battery power, you may turn off the LCD display.  
SETTING THE CAMERA’S OPERATIONAL MODE  
The camera has 3 operational modes Camera Mode, Review Mode and Video Clip Mode.  
1. To change the camera  
operational mode, slide  
the mode dial back and  
forth.  
Review Mode  
Use the review mode  
setting to browse  
through images and  
video clips or to delete  
images from the  
OK  
OK  
internal memory or  
memory card.  
Camera Mode  
Video Clip Mode  
Use video clip mode to  
capture video clips.  
Use the camera mode  
setting to take pictures or  
to customize your camera  
settings for picture taking.  
OK  
OK  
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TAKING PICTURES  
TAKING A PICTURE WITH THE VIEWFINDER  
Diopter Adjusting  
Taking a picture with the viewfinder:  
1. Turn the camera on.  
2. Set the camera to (  
• The LCD can be switched off to conserve battery power by  
pressing the ( ) button.  
) Camera Mode.  
OK  
3. Frame the subject in the viewfinder.  
• If the subject appears blurry, adjust the viewfinder focus by turning  
the diopter wheel.  
fig.1.1  
4. Press the shutter button half-way to activate the auto-focus until the  
green AF LED stops blinking. (For information on Focus Lock, please  
go to p.14) (fig.1.1)  
5. Press the shutter button fully to capture the image. (fig.1.2)  
• The camera will beep when the image is captured if sound is  
activated.  
OK  
• The camera will make a click sound.  
fig.1.2  
FLASH READY LED  
fig.1.2  
fig.1.1  
Flash Ready LED Status  
Steady (fig.1.1)  
Description  
The camera is capturing a video clip.  
Blinking (fig.1.2)  
The flash is recharging. You may move the camera in this mode.  
Note: Do not power the camera off or switch modes while the camera is capturing or storing  
a picture or video clip to prevent corrupting the picture or video clip being stored.  
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TAKING PICTURES  
TAKING A PICTURE WITH THE LCD  
SINGLE SHOT  
2048  
0000  
CAMERA MODE  
Capture Mode  
+
Q
Quality Setup  
Image Size  
Digital Zoom  
Scenes Select  
RETURN  
+
A
AWB  
+
S
RETURN  
OK SET  
07 04 2003 02:40  
SELECT  
Taking a picture with the LCD:  
1. Set the camera to ( ) camera mode.  
2. Frame the subject in the LCD.  
3. Press the shutter button half-way to activate the auto-focus lock until the  
green AF LED stops blinking. (For more information on Focus Lock,  
please go to p.14) (fig.1.1)  
OK  
4. Press the shutter button fully to capture the image. (fig.1.2)  
The camera will beep when the image is captured if sound is activated.  
fig.1.1  
• The camera will make a click sound.  
• A preview of the image will be displayed on the LCD for 1 second and  
the picture counter number displayed in the LCD will be updated.  
Note: The number showing on the frame counter can vary with the change of  
OK  
quality and resolution setting. Please refer to p.22 (Image Resolution) for details  
AUTO-FOCUS LOCK  
fig.1.2  
This feature can be used to freeze the focus when the subject is not located in the center of the picture.  
To use the focus lock:  
1. Position the subject in the center of the frame  
located in the LCD. (fig.1.1)  
2048  
0005  
2. Press the shutter button half-way. (fig.1.2)  
When the shutter button is pressed half-  
way, the auto-focus feature will be activated  
and the Auto Focus (green) LED will  
A
OK  
AWB  
07 04 2003 02:40  
display the status of the auto focus lock.  
fig.1.1  
fig.1.2  
Description  
Auto Focus  
LED Status  
Blinking  
Steady  
The camera is setting the focus. (fig.1.3)  
The subject is in focus. (fig.1.4)  
fig.1.3  
fig.1.4  
3. Recompose your picture. (fig.1.5)  
• Keep the shutter pressed half-way while  
recomposing the picture.  
2048  
0005  
4. Press the shutter button fully to capture the  
picture. (fig.1.6)  
OK  
A
AWB  
Photography Tips: To get better focus, please  
follow advise below:  
1. If there are several subjects at different  
distances within the focus lock area,  
07 04 2003 02:40  
fig.1.5  
fig.1.6  
recompose the picture by moving the camera slightly.  
2. If there is no color contrast, recompose the picture with a subject that contains more color.  
3. If there is insufficient lighting, increase the lighting in the surrounding area.  
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TAKING PICTURES  
SETTING THE FLASH  
2048  
0000  
2048  
0000  
OK  
A
A
AWB  
AWB  
07 04 2003 02:40  
07 04 2003 02:40  
How to set the flash:  
1. Press the Flash button next to the LCD repeatedly until the desired mode appears on the LCD.  
Flash Mode  
Description  
Auto Flash The camera judges if a flash is required. If the environment is too dark, the flash will  
A
fire.  
Red-Eye  
Use this mode to significantly reduce the occurrence of “red- eye” in flash  
photography. The camera will automatically detect when the flash is needed and the  
flash will fire after a short delay.  
A
Reduction  
Fill-in Flash Flash will fire in any lighting condition.  
Flash off  
The flash will not fire in this mode. Please use this mode if you want to capture the  
mood of the ambient lighting or to use the available light in places where flash  
photography is prohibited, such as museums.  
To prevent blurry pictures in low light situations, hold the camera steady when  
pressing the Shutter button or mount the camera on a tripod.  
Night Mode  
A slow shutter speed is used in this mode to capture the lights in night scenes.  
To prevent blurry pictures in low light situations, hold  
the camera steady when pressing the Shutter button  
or mount the camera on a tripod.  
Note: The flash needs to recharge after it is fired. If the Shutter button is pressed while the  
flash is charging, the Flash Ready LED will blink. Please wait a few moments and press the  
Shutter button again to take a picture.  
TAKING A PICTURE WITH OPTICAL ZOOM  
The camera can use up to 3x optical zoom to take pictures.  
2048  
0000  
2048  
0000  
2048  
0000  
A
A
A
AWB  
AWB  
AWB  
07 04 2003 02:40  
07 04 2003 02:40  
07 04 2003 02:40  
How to use optical zoom:  
1. Press the joystick towards the (  
The zoom bar will display the zoom position on the LCD.  
2. Press the joystick to zoom towards the ( ) wide-angle position.  
) tele position.  
Note: The folded optics allows the lens to be compact and contained in the camera. The  
lens does not extend while using optical zoom.  
15  
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TAKING PICTURES  
TAKING A PICTURE WITH DIGITAL ZOOM  
The 4x digital zoom combined with the 3x optical zoom can give up to 12x magnification to your  
pictures.  
2048  
0000  
2048  
0000  
2048  
0000  
A
A
A
AWB  
AWB  
AWB  
07 04 2003 02:40  
07 04 2003 02:40  
07 04 2003 02:40  
How to use digital zoom:  
1. At the maximum optical zoom level, continue to press the joystick  
activated.  
until the digital zoom is  
• There will be a short delay before the digital zoom is activated.  
• The zoom bar will turn orange when digital zoom is being used.  
Photography Hints -  
Hold your camera steady or use a tripod while using Digital Zoom to prevent blurriness in the  
photograph due to camera movement.  
Also, please note that the image quality may degrade slightly with digital zoom.  
Note: The digital zoom can only be monitored with the LCD and not through the optical  
viewfinder.  
Activating/Deactivating Digital Zoom  
The digital zoom feature can be turned off by following the steps below.  
CAMERA MODE  
Capture Mode  
DIGITAL ZOOM  
ON  
Q
Quality Setup  
Image Size  
Digital Zoom  
Scenes Select  
RETURN  
OFF  
S
SELECT  
RETURN  
OK SET  
How to activate or deactivate Digital Zoom:  
1. In Camera Mode, press MENU to display the Main Menu.  
2. Press the joystick  
to enter its submenu.  
3. Press the joystick  
until Digital Zoom is highlighted, then press the joystick  
to highlight Off or On.  
• The default setting for this is On.  
4. Press to select.  
OK  
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TAKING PICTURES  
USING THE MAIN MENU IN CAMERA MODE  
SINGLE SHOT  
+
+
+
RETURN  
OK SET  
SELF-TIMER+MACRO  
+
+
CAMERA MODE  
Capture Mode  
Q
Quality Setup  
Image Size  
Digital Zoom  
Scenes Select  
RETURN  
RETURN  
OK SET  
Q
QUALITY SETUP  
Fine  
Normal  
S
Economy  
SELECT  
RETURN  
OK SET  
RESOLUTION  
2048 x 1536  
1600 x 1200  
1280 x 960  
640 x 480  
DIGITAL ZOOM  
RETURN  
OK SET  
ON  
OFF  
RETURN  
OK SET  
S
SCENES SELECT  
OFF  
Party Indoor  
Beach Snow  
Sunset  
Night Landscape  
RETURN  
OK SET  
S
SCENES SELECT  
Fireworks  
Night Portrait  
WHITE BALANCE  
Auto  
CAMERA MODE  
White Balance  
A
Sunny  
RETURN  
OK SET  
Fluorescent  
Tungsten  
+
EV Compensatiion  
Setup  
+
EV COMPENSATION  
RETURN  
OK SET  
RETURN  
SELECT  
00 EV  
+
OK SET  
17  
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TAKING PICTURES  
USING THE MAIN MENU IN CAMERA MODE  
Follow the steps below to set the advanced shooting options in the camera through the Main  
Menu.  
Using the (  
) Main Menu:  
1. Turn the camera on.  
2. Set the mode dial to (  
).  
3. Press MENU to display the main menu.  
4. Press the joystick  
5. Press the joystick  
6. Press the joystick  
until the desired option is highlighted.  
to enter the submenu.  
in the submenu to toggle between the options.  
OK  
7. Press  
to make a selection.  
• All selections will be marked by a red dot.  
8. To return to the previous menu, press the joystick  
9. To exit the menu at any time press the MENU button.  
.
CAPTURE MODE OPTIONS  
The capture mode menu has 7 features to choose from for taking pictures.  
Capture Mode Option  
Description  
(
(
(
) Single shot  
) Single shot with Self-timer  
The camera will take 1 picture at a time.  
The camera will take 1 picture with Self-timer. (p.19)  
) Single shot with Macro  
The camera will take 1 picture at a time in  
Macro mode. (p.20)  
(
) Continuous Shooting  
The camera will take 7 pictures (at 1600 x 1200 pixels)  
in a row when the shutter button is fully pressed. The  
flash is disabled in this mode. (p.21)  
(
(
) Continuous Shooting  
) Continuous Shooting  
The camera will take 7 pictures in a row  
with Self-timer. (p.19)  
The camera will take 7 pictures in a row in  
Macro mode. (p.20)  
with Macro  
(
) Self-timer with Macro  
The camera will take 1 picture in Macro  
mode with Self-timer. (p.20)  
Note: Flash will be deactivated in continuous shot.  
18  
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TAKING PICTURES  
SELF-TIMER  
SINGLE+SELF-TIMER  
CAMERA MODE  
2048  
0000  
Capture Mode  
+
Q
Quality Setup  
Image Size  
Digital Zoom  
Scenes Select  
RETURN  
+
A
+
AWB  
S
RETURN  
SET  
OK  
SELECT  
07 04 2003 02:40  
How to use self-timer:  
1. In ( ) Camera Mode, press MENU to display the main menu.  
2. Press the joystick  
3. Press the joystick  
to enter capture mode.  
to highlight:  
(
(
) Single Shot with Self-timer  
) Continuous Shot with Self-timer  
OR  
(
) Self-timer with Macro  
.
4. Press  
OK  
5. Place the camera on a flat surface or tripod.  
6. Use the LCD to compose the picture, and then press the Shutter button to activate the  
self-timer.  
The Self-timer LED will blink for 10 seconds and then the image will be captured.  
Note:  
The self-timer is automatically deactivated once the image is taken.  
To deactivate the self-timer before taking a picture, follow the steps above and highlight  
another option in the Capture Mode menu.  
Photography Hints -  
Since the Self-timer LED indicator on the front of the camera flashes, you have time to join in  
the photograph and know when the camera is done taking a picture when the Self-timer LED  
light stops blinking.  
19  
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TAKING PICTURES  
MACRO MODE  
This mode enables the camera to capture pictures in close distances.  
2048  
0000  
SINGLE+MACRO  
CAMERA MODE  
Capture Mode  
Q
+
Quality Setup  
Image Size  
Digital Zoom  
Scenes Select  
RETURN  
+
A
AWB  
+
S
RETURN  
SET  
OK  
07 04 2003 02:40  
SELECT  
Setting Macro Mode:  
1. In the ( ) main menu. Press the joystick  
2. Press the joystick to highlight:  
to enter the capture mode submenu.  
(
(
) Single shot with Macro  
) Continuous shot with Macro  
OR  
(
) Self-timer with Macro  
to enter the mode  
3. Press  
OK  
The Macro icon (  
) will be displayed on the LCD.  
Taking a picture in Macro Mode:  
1. Frame the subject in the LCD.  
• The minimum shooting distance can vary based on the zoom  
position.  
2048  
0000  
• In the (  
) wide-angle position, you can get as close as  
0.1m(3.9 inches).  
A
2. Press the shutter button half-way to activate the focus until the  
green AF LED stops blinking.  
AWB  
07 04 2003 02:40  
You can monitor the focus range through the LCD.  
3. Press the shutter button fully to take the picture.  
20  
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TAKING PICTURES  
CONTINUOUS SHOOTING  
This feature enables the camera to capture a continuous series of pictures while the shutter  
button is pressed down.  
CAMERA MODE  
Capture Mode  
CONTINUOUS SHOT  
2048  
0000  
Q
Quality Setup  
Image Size  
Digital Zoom  
Scenes Select  
RETURN  
+
+
A
AWB  
+
S
SELECT  
RETURN  
SET  
OK  
07 04 2003 02:40  
Using Continuous shooting:  
1. In the (  
) Main Menu, press the joystick  
to enter the Capture Mode submenu.  
2. Press the joystick  
mode.  
until Continuous Shot is highlighted, then press joystick to enter the  
3. Frame the subject in the LCD screen and press the shutter button half-way to activate the  
focus until the green AF LED stops blinking.  
4. Press the shutter button fully to capture the pictures.  
• The camera will capture images at approximately 3 images per second for a maximum of  
7 images.  
Note:  
In continuous shooting mode the flash is disabled as the recharging time will slow it down.  
The camera will only capture the pictures in the 1600 x 1200 resolution setting in this  
mode.  
21  
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TAKING PICTURES  
IMAGE RESOLUTION  
Image Resolution determines the size of a captured image. Higher resolution images contain  
more details and have larger file sizes.  
2048  
0000  
CAMERA MODE  
Capture Mode  
RESOLUTION  
2048 x 1536  
Q
Quality Setup  
Image Size  
Digital Zoom  
Scenes Select  
RETURN  
1600 x 1200  
1280 x 960  
640 x 480  
A
AWB  
S
SELECT  
RETURNꢀ  
OK SET  
07 04 2003 02:40  
How to change the resolution:  
1. When Resolution is highlighted in the (  
) Main Menu, press the joystick  
arrow to enter  
the (  
) Resolution submenu.  
2. Press the joystick  
or  
until the desired setting is highlighted.  
OK  
3. Press  
to select the mode.  
4. Press MENU to return to picture taking mode.  
Note: Resolution icon will be displayed according to the resolution you have selected. For  
example, if you selected resolution of 1600 x 1200, '1600' will be shown on the left upper  
corner of the LCD.  
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22  
IMAGE QUALITY  
IMAGE QUALITY  
The Image Quality setting determines the amount of compression used to reduce the size of the  
stored image file in order to economize the space in the internal memory or memory card.  
2048  
0000  
Q
QUALITY SETUP  
CAMERA MODE  
Capture Mode  
Fine  
Q
Normal  
Quality Setup  
Image Size  
Digital Zoom  
Scenes Select  
RETURN  
Economy  
A
AWB  
S
07 04 2003 02:40  
RETURN  
OK SET  
SELECT  
JPEG  
Quality  
Compression  
Ratio  
Description  
Fine  
4:1  
Fine image quality can be used for printing images. To  
print pictures up to 11" x 14", select fine image quality  
and high resolution (2048 x 1536).  
Normal  
8:1  
Normal image quality can be used for general purpose  
pictures.  
Economy  
16:1  
Economy image quality can be used for pictures that  
will be sent via e-mail.  
How to change the quality:  
Q
1. When (  
) Quality is highlighted, press the joystick  
) Quality Setup submenu.  
2. Press the joystick or  
to enter the  
Q
(
until the desired setting is highlighted.  
OK  
3. Press  
to select the Quality mode  
4. Press MENU to return to picture taking mode.  
23  
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WHITE BALANCE  
WHITE BALANCE  
By default the camera uses Auto White Balance to best reproduce colors under different lighting  
conditions. For mixed lighting conditions you can use the Auto White Balance.  
WHITE BALANCE  
Auto  
CAMERA MODE  
White Balance  
2048  
0000  
A
+
Sunny  
EV Compensatiion  
Setup  
Fluorescent  
Tungsten  
A
AWB  
RETURN  
OK SET  
RETURN  
SELECT  
07 04 2003 02:40  
White Balance Mode  
Description  
A
Auto  
The camera will automatically choose the  
white balance setting. Use this setting in  
variable conditions.  
Sunny  
Use outdoors with sufficient sunlight.  
Fluorescent  
Use indoors with fluorescent or ambient light  
conditions.  
Tungsten  
Use indoors with tungsten light conditions.  
How to change the White Balance:  
1. When White Balance is highlighted, press the joystick  
2. Press the joystick or until the desired setting is highlighted.  
to select the White Balance mode  
4. Press MENU to return to picture taking mode.  
to enter its submenu.  
OK  
3. Press  
24  
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EV COMPENSATION  
EV COMPENSATION  
The camera uses Auto Exposure to give you well exposed pictures under most conditions. If the  
main subject turned out too light or too dark, you can use the EV Compensation feature to  
improve the result.  
+
2048  
0000  
CAMERA MODE  
White Balance  
EV COMPENSATION  
+
EV Compensatiion  
Setup  
A
00 EV  
AWB  
+
07 04 2003 02:40  
RETURN  
SELECT  
OK SET  
Exposure  
Compensation  
Mode  
Description  
Increasing the Exposure in pictures that are too dark, will make the  
picture lighter.  
+
Decreasing the Exposure in pictures that are too light will make the  
picture darker.  
How to use EV Compensation:  
+
1. Press the joystick  
2. Press the joystick  
3. Press the joystick  
in the Main Menu until (  
to display the EV Compensation bar on the LCD.  
) EV Compensation is highlighted.  
to change the EV Compensation between - 1.8 to +1.8.  
OK  
4. Press  
to select the desired value.  
• The camera will return to picture taking mode automatically after selecting.  
25  
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SCENE SELECTION  
SCENE SELECTION  
The default options in the camera can be used in most settings. The scene modes are helpful to  
quickly optimize the various settings to best capture specific scenes.  
S
SCENES SELECT  
CAMERA MODE  
Capture Mode  
2048  
0000  
OFF  
Party Indoor  
Beach Snow  
Sunset  
Q
Quality Setup  
Image Size  
Digital Zoom  
Scenes Select  
RETURN  
A
Night Landscape  
AWB  
S
RETURN  
OK SET  
SELECT  
07 04 2003 02:40  
Preset Scene  
OFF  
Description  
No Scene Selection (default).  
Party/Indoor  
Use this mode in to capture the details of candlelit scenes or other indoor background  
light conditions.  
Beach/Snow  
Use this mode to capture the details in high glare scenes such as snow or shining water.  
Night Landscape  
A slow shutter speed is used to capture the lights in night scenes.  
Photography Tip: With the slow shutter speed there is a possibility of getting blurry images  
due to camera movement.  
To reduce blurring, you may do the following:  
1. Set your camera to Night Landscape mode.  
2. Place your camera on a tripod or sturdy surface area.  
3. Set the camera to self-timer mode.  
4. Press the shutter button.  
Sunset  
This mode captures the deep hues and color variations in sunsets and sunrises.  
Use this mode to capture the burst of light from fireworks with a slower shutter speed.  
Fireworks  
Night Portrait  
Use this mode to capture a subject illuminated with the lights in a night scene with a slow  
shutter speed.  
-
Due to the slow shutter speed, place the camera on a  
tripod for better picture quality.  
How to set the scene selection:  
1. When Scenes Select is highlighted, press the joystick  
to enter the its submenu.  
2. In the Scenes Select menu, press joystick  
to choose between the options.  
OK  
3. Press  
to select the Scene mode.  
4. Press MENU to return to picture taking mode.  
Note: The scene selection mode will override the flash setting set by the flash button for one  
picture only.  
26  
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TAKING VIDEO CLIPS  
TAKING VIDEO CLIPS  
The camera can capture video clips.  
Note: Video clips with audio feature is optional and it is available in some models only.  
0:50  
Rec  
OK  
Shutter to Rec  
OK  
07 04 2003 02:40  
To record a video clip:  
1. Slide the Mode Switch to (  
) Video Clip Mode.  
2. Position the subject in the viewfinder or LCD screen.  
3. Press the shutter button half-way to activate the focus until the green AF LED stops blinking.  
4. Press the shutter button fully to capture a continuous video clip. The time limit is showing on  
the upper right corner of the screen  
• Internal Memory: The camera can take video clips for 10 seconds only.  
• SD Memory Card: The camera can take video clips until the memory card is full and the  
recording time remaining will be displayed on the upper right hand corner of the LCD  
monitor.  
To stop recording:  
1. Press the Shutter button again to stop recording.  
OR  
2. The camera will continue recording until the memory limit has been reached.  
Video Clip Information  
Resolution: QVGA (320 x 240)  
Frame rate: 30fps  
File Format: AVI (Motion Picture)  
Note: [Transferring Files] will be displayed on the LCD monitor when the camera is storing  
the video clip.Do not open the battery door or turn the camera off while transferring files, or  
the video clip may not be stored.  
Note:  
Higher capacity memory cards can take longer video clips.  
The Flash, Menu and LCD on/off buttons are deactivated in this mode.  
The focus and the zoom cannot change during recording.  
27  
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REVIEWING YOUR FILES  
REVIEWING YOUR FILES  
Using Review Mode  
2048  
0001-0005  
JPG  
OK  
07 04 2003 02:40  
In (  
) review mode, you can review your stored pictures and video clips through the LCD.  
Using REVIEW mode:  
1. Slide the Mode Switch towards (  
) .  
In review mode, the sequence number and the total number of the still pictures and or video  
clips will be shown on the top right of the LCD. For example, on the illustration above, the  
'0001-0006' represents the current picture is the first shot, and there are total 6 pictures or  
video clips.  
2. Press the joystick  
or  
to scroll through each file.  
3. The file type can be found in the upper left hand corner of the LCD.  
File Format  
JPG  
File Type  
Picture  
AVI  
Video Clip  
Reviewing Video Clips  
0001/0005  
AVI  
OK  
OK to view AVI  
How to review a video clip:  
1. In (  
) Review Mode, press the joystick  
and  
to scroll through the stored pictures  
and video clips.  
• Only the first image of the video clip is shown.  
OK  
2. When a video clip (AVI) is displayed on the LCD, press  
to play.  
28  
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REVIEWING YOUR FILES  
REVIEWING YOUR FILES  
Enlarging Stored Pictures  
X2  
X4  
X6  
How to enlarge:  
1. In (  
and video clips.  
2. While viewing a stored image (JPG), Press  
) Review Mode, press the joystick  
or  
to scroll through the stored pictures  
OK  
to use the " Enlargement" feature. Press  
again to get different magnifications in the following order  
2x Enlargement  
4x Enlargement  
6x Enlargement  
Normal Mode  
3. In 2x, 4x and 6x mode you may press the joystick  
picture.  
,
,
,
to navigate in the  
Resolution  
2048 x 1536  
1600 x 1200  
1280 x 960  
640 x 480  
Maximum Enlargement  
6x  
4x  
4x  
2x  
29  
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REVIEWING YOUR FILES  
USING THE DELETE MENU  
Are You Sure?  
No  
Yes  
REVIEW  
Delete One  
Delete All  
Setup  
RETURN  
OK SET  
Delete OK  
DELETE ALL  
RETURN  
SELECT  
Yes  
No  
Are You Sure?  
No  
Yes  
OK SET  
RETURN  
OK  
SET  
RETURN  
Using the Delete Menu in Review mode:  
1. Turn the camera on.  
2. Set the mode dial to (  
3. Press MENU to display the main menu.  
4. Press the joystick to enter the Delete submenu.  
).  
5. To exit the menu, press the joystick  
.
6. Press the MENU button to return to the (  
) Main Menu.  
30  
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REVIEWING YOUR FILES  
DELETING YOUR FILES  
Delete One  
Once a file is deleted, it cannot be recovered.  
!
REVIEW  
2048  
0001-0005  
JPG  
Delete One  
Delete All  
Setup  
RETURN  
SELECT  
07 04 2003 02:40  
Delete OK  
1. Set the Mode Dial to the Review Mode.  
2. Press the joystick when Delete One is highlighted.  
3. The next screen will display the stored pictures and video clips  
Are You Sure?  
as thumbnails. Press the joystick  
the file you want to delete.  
,
,
,
to highlight  
No  
Yes  
4. Press  
O
K
to select.  
5. The next screen will read "Are You Sure?" press the joystick  
RETURN  
OK SET  
or  
to highlight No or Yes.  
OK  
6. Press  
to select.  
If No is selected, no change will be made, and you will return to the Delete One thumbnail view.  
• If Yes is selected, the selected file will be deleted.  
7. After selection, the screen will return to thumbnail display mode. Press MENU once to return  
to the submenu, then press  
or MENU again to return to review mode  
Delete All  
Once all files are deleted, they cannot be recovered.  
!
DELETE ALL  
REVIEW  
2048  
0001-0005  
JPG  
Yes  
No  
Delete One  
Delete All  
Setup  
RETURN  
OK SET  
RETURN  
SELECT  
07 04 2003 02:40  
How to delete all files:  
1. Set the Mode Dial to the Review Mode.  
2. Press the joystick until Delete All is highlighted and press  
the joystick  
3. The next screen will read "Are You Sure?" press the joystick  
.
Are You Sure?  
or  
to highlight No or Yes.  
OK  
4. Press  
to select.  
No  
• If No is selected, no change will be made, and you will return  
to the Delete File Menu.  
• If Yes is selected, the next screen will read, "Are you sure?"  
Yes  
RETURN  
OK SET  
5. Press the joystick  
to select No or Yes.  
• If No is selected, no change will be made, and you will return to the Delete File Menu.  
• If Yes is selected, ALL FILES will be deleted.  
6. After selection, the screen will return to thumbnail display mode. Press MENU once to return  
to the submenu, then press  
or MENU again to return to review mode.  
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USING THUMBNAIL MODE  
USING THUMBNAIL MODE  
OK  
0001/0012  
How to view your files:  
1. While in Review Mode, press the (  
appear at once on the LCD display.  
) button to have nine thumbnail images or video clips  
2. Press the joystick  
to highlight a picture or video clip.  
• When the joystick is pressed up in the top row of thumbnails, the previous 9 files will be  
displayed  
• When the joystick is pressed down in the bottom row of thumbnails, the next 9 files will be  
displayed.  
3. Press the  
OK  
button to view the enlarged picture or video clip.  
32  
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CUSTOMIZING THE CAMERA SETTINGS  
CUSTOMIZING THE CAMERA SETTINGS  
T
SET AUTO OFF TIME  
OFF  
30 SEC  
60 SEC  
90 SEC  
SETUP  
T
Set Auto OFF Time  
TV Option  
RETURN  
OK SET  
Speaker  
Language Option  
Restore Default  
RETURN  
SELECT  
TV OPTION  
NTSC  
PAL  
CAMERA MODE  
White Balance  
SETUP  
LCD Brightness  
Card Format  
Camera Info  
Adjust Date  
+
EV Compensatiion  
Setup  
RETURN  
OK SET  
Adjust Time  
RETURN  
SELECT  
RETURN  
SELECT  
SPEAKER  
ON  
OFF  
SETUP  
12  
24  
Time Format  
Date Format  
D
M
RETURN  
OK SET  
LANGUAGE OPTION  
RETURN  
SELECT  
English  
Français  
Deutsch  
Italiano  
RETURN  
OK SET  
LANGUAGE OPTION  
Español  
Nederlands  
RETURN  
OK SET  
RESTORE DEFAULT  
YES  
NO  
RETURN  
OK SET  
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CUSTOMIZING THE CAMERA SETTINGS  
CUSTOMIZING THE CAMERA SETTINGS  
LCD BRIGHTNESS  
SETUP  
T
Set Auto OFF Time  
TV Option  
+
SET  
OK  
Speaker  
Language Option  
Restore Default  
CARD FORMAT  
Yes  
No  
RETURN  
SELECT  
CAMERA MODE  
White Balance  
SETUP  
LCD Brightness  
Card Format  
Camera Info  
Adjust Date  
RETURN  
OK SET  
+
EV Compensatiion  
Setup  
CAMERA INFO  
FW Version B06  
2F0049-09  
2003 28  
EP3 FW  
Adjust Time  
RETURN  
SELECT  
FW P/N  
Date  
RETURN  
SELECT  
4
Comment  
SETUP  
MA4 MA5 PA5 PA6  
12  
24  
RETURN  
OK SET  
Time Format  
Date Format  
D
M
ADJUST DATE  
RETURN  
SELECT  
01 Ú 01 Ú 2002  
RETURN  
OK SET  
ADJUST TIME  
01:01 AM  
RETURN  
SET  
OK  
12  
24  
TIME FORMAT  
12 Hours  
24 Hours  
RETURN  
SET  
OK  
D
DATE FORMAT  
M
DD Ú MM Ú YYYY  
MM Ú DD Ú YYYY  
YYYY Ú MM Ú DD  
RETURN  
OK SET  
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CUSTOMIZING THE CAMERA SETTINGS  
Using the Setup menu:  
1. Turn the camera on.  
2. Set the mode dial to (  
) or (  
).  
3. Press MENU to display the main menu.  
4. Press the joystick  
5. Press the joystick  
6. In the Setup menu, press the joystick  
until Setup is highlighted.  
to enter the Setup submenu.  
to highlight the option you wish to customize.  
to enter the submenu of the highlighted option.  
7. Press the joystick  
OK  
8. Use the joystick to adjust the setting and press  
to select.  
9. Press the joystick  
to return to the previous menu OR press MENU to exit.  
Setup Menu and Features  
Setup Setting  
Options  
Description  
T
Set Auto Off  
Time  
30, 60, 90  
This feature enables the camera to  
automatically turn off when it is idle.  
Off  
Deactivates the automatic power off  
option.  
TV Option  
Speaker  
NTSC, PAL  
On, Off  
Sets the mode the camera needs to  
adapt to your TV. (p.54)  
Activates or deactivates the audio  
feature in the camera. Note: Audio is  
an optional feature available in some  
models only.  
Language  
Option  
,
Sets the language in your camera.  
English,  
Français,  
Español,  
Italiano,  
Deutsch,  
Nelerlands,  
Restore Default  
LCD Brightness  
Card Format  
Yes/No  
Yes/No  
Sets all camera settings to the factory default.  
Sets the LCD brightness level.  
Formats internal memory or the memory card  
by deleting all files.  
Camera Info  
FW Version  
FW Part No.  
Date  
Displays the camera version information.  
This is for information purposes only.  
Comment  
Adjust Date  
Month, Day  
Year  
Changes the date in your camera.  
Changes the time in your camera.  
Changes the time format.  
Adjust Time  
Hour, Minute,  
AM or PM  
12  
24  
Time Format  
12 Hours,  
24 Hours  
D
M Date Format  
DD/MM/YYYY,  
MM/DD/YYYY,  
YYYY/MM/DD  
Changes the date display.  
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CUSTOMIZING THE CAMERA SETTINGS  
CUSTOMIZING THE CAMERA SETTINGS  
SETTING THE AUTO OFF TIME  
T
CAMERA MODE  
White Balance  
SETUP  
SET AUTO OFF TIME  
T
Set Auto OFF Time  
TV Option  
OFF  
+
EV Compensatiion  
Setup  
30 SEC  
60 SEC  
90 SEC  
Speaker  
Language Option  
Restore Default  
RETURN  
SELECT  
RETURN  
SELECT  
RETURN  
OK SET  
Notes:  
When the camera is in auto off mode, press the shutter button to turn the camera back on.  
When the camera automatically turns off, the lens cover will not close automatically.  
Please turn the camera off manually to close the lens cover.  
The default setting is 30 seconds to conserve battery power.  
SETTING THE LANGUAGE  
SETUP  
LANGUAGE OPTION  
Español  
LANGUAGE OPTION  
T
Set Auto OFF Time  
TV Option  
Nederlands  
English  
Speaker  
Français  
Deutsch  
Italiano  
Language Option  
Restore Default  
RETURN  
SELECT  
RETURN  
OK SET  
RETURN  
OK SET  
To set the Language:  
1. In the Setup menu, press the joystick  
until Language is highlighted.  
2. Press the joystick  
3. Press the joystick  
to enter the Language submenu.  
to highlight the desired language.  
4. Press  
OK  
to select the language.  
• All menu screens will be displayed in the new language.  
To quit the selection, press the MENU button or the joystick  
.
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CUSTOMIZING THE CAMERA SETTINGS  
SETTING THE DATE  
ADJUST DATE  
1. In the Setup menu, press the joystick  
highlighted.  
until Adjust Date is  
2. Press the joystick  
year (YYYY).  
to highlight the month (MM), date (DD) or  
01 Ú 01 Ú 2002  
• The selection will blink when it is highlighted.  
3. Press the joystick  
to change the data in the blinking  
RETURN  
OK SET  
position until you reach the desired setting.  
OK  
4. Press  
to set.  
Note:  
The date can be displayed in MM/DD/YYYY; DD/MM/YYYY or YYYY/MM/DD.  
If the battery is removed for more than 4 minutes, the date will return to its default setting.  
Set Date/Time! will appear on the LCD when the camera is turned on. Press the Shutter  
button slightly to turn the reminder off.  
SETTING THE TIME  
1. In the Setup menu, press the joystick  
highlighted.  
until Adjust Time is  
ADJUST TIME  
2. Press the joystick  
or AM/PM.  
to highlight the hour (HH), minutes (MM)  
01:01 AM  
• The selection will blink when it is highlighted.  
3. Press the joystick  
to change the data in the blinking  
RETURN  
SET  
OK  
position until you reach the desired setting.  
OK  
4. Press  
to set.  
Note:  
The time can be displayed in a 12-hour or 24-hour respectively format.  
If the battery is removed for more than 4 minutes, the time will return to its default setting.  
Set Date/Time! will appear on the LCD when the camera is turned on. Press the Shutter  
button slightly to turn the reminder off.  
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CUSTOMIZING THE CAMERA SETTINGS  
SETTING THE LCD BRIGHTNESS  
SETUP  
LCD BRIGHTNESS  
CAMERA MODE  
LCD Brightness  
Card Format  
Camera Info  
Adjust Date  
White Balance  
+
EV Compensatiion  
Setup  
Adjust Time  
+
SET  
OK  
RETURN  
SELECT  
RETURN  
SELECT  
How to set the LCD Brightness:  
1. In the Setup menu, press the joystick  
until LCD Brightness is highlighted.  
2. Press the joystick  
3. Press the joystick  
to display the LCD Brightness bar on the LCD.  
to adjust the brightness.  
/
OK  
4. Press  
to set.  
• The camera will return to picture taking mode or review mode.  
FORMATTING THE INTERNAL MEMORY OR MEMORY CARD  
1. Formatting deletes all pictures and video clips from the internal memory or  
memory card.  
CAUTION:  
2. Removing the card during formatting may damage the card.  
3. Selecting the formatting feature while there is no memory card in the  
camera, will cause the internal memory to format. All pictures and video  
clips on the internal memory will be lost.  
!
SETUP  
CAMERA MODE  
White Balance  
CARD FORMAT  
LCD Brightness  
Card Format  
Camera Info  
Adjust Date  
Yes  
No  
+
EV Compensatiion  
Setup  
Adjust Time  
RETURN  
SELECT  
RETURN  
SELECT  
RETURN  
OK SET  
1. In the Setup menu, press the joystick  
until Card Format is highlighted.  
2. Press the joystick  
3. Press the joystick  
to enter the Format submenu.  
to highlight No or Yes.  
4. Press  
OK  
to select.  
If No is selected, no change will be made, and you will return to the Main Menu.  
If Yes is selected, ALL FILES will be deleted.  
Note: If MEMORY ERROR! is displayed on the LCD screen, this indicates that he internal  
memory or the memory card is corrupted. Please format the memory to continue.  
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RESTORE THE CAMERA TO FACTORY DEFAULT SETTINGS  
RESTORE THE CAMERA TO FACTORY DEFAULT SETTINGS  
To restore the default settings in your camera:  
1. Press the joystick  
2. Press the joystick  
when Restore Default is highlighted in the camera.  
to select No or Yes.  
When No is selected, no change is made.  
When Yes is selected, the Default settings will be restored. Please refer to the table below  
for the default settings.  
OPTION  
Capture mode  
DEFAULT STATUS  
Single Shot  
Fine  
Q
Quality  
Resolution  
2048 X 1536  
ON  
Digital Zoom  
Scene Selection  
White Balance  
Exposure Compensation  
Auto Off  
S
OFF  
Auto  
+
0
T
30 SEC  
Center  
LCD Brightness  
Speaker  
ON (Audio is an optional feature  
available in some models only.)  
Time Format  
12 Hours  
Note: After the camera is set to default, the Language, Date and Time menus will appear  
when the camera is turned on.  
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INSTALLATION GUIDE  
INSTALLATION GUIDE  
Computer System Requirements  
Windows  
133MHz Pentium MMX processor or equivalent (300MHz Pentium II or better recommended)  
Microsoft Windows 98/98SE, Windows Me, Windows 2000 Professional, Windows XP Home /  
Professional / Media Center  
275MB free hard disk space (extra 30MB for Adobe Acrobat Reader 5 and 65MB for Microsoft  
DirectX 9.0 if required)  
64MB of RAM (128MB or more recommended)  
Minimum 800 x 600 display with 16-bit color (1024 x 768 with 24-bit color or better  
recommended)  
USB Port  
CD-ROM Drive  
Macintosh  
Mac OS 9.0, 9.1, 9.2, 9.3 and X or later  
Power PC-based  
32MB of RAM  
640 x 480 display with Thousands of colors (Millions of colors recommended)  
Built-In USB Port  
Installation Requirements  
The installer will automatically detect which software applications need to be installed or if they  
are not necessary. Please read the installation requirements before proceeding with the  
installation process.  
System  
Windows  
98/98SE  
Windows  
Me  
Windows  
2000  
Windows  
XP  
Macintosh  
Install Camera  
Driver  
X
Install DirectX 9  
X
X
X
X
Install ArcSoft  
PhotoImpression  
X
X
X
X
Install Adobe  
Acrobat Reader 5.1  
Camera automatically  
detected by the  
X
X
computer (no driver  
installation required)  
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INSTALLATION GUIDE  
USING THE INSTALLER SPLASH SCREEN  
The installer will automatically detect which software  
applications need to be installed or if they are not necessary.  
This will be indicated by the buttons on the splash screen that  
appears when the CD-ROM is inserted into the computer:  
Color  
Description  
Yellow (  
)
Required or highly  
recommended to install.  
Gray (  
)
Already installed or not necessary  
Option  
Description  
Camera Drivers  
The USB Mass Storage camera drivers enable the  
camera to become an external drive on your computer.  
Microsoft DirectX 9  
DirectX 9 enables the movie playback applications on  
your computer to playback video clips that are captured  
with the camera.  
ArcSoft PhotoImpression 2000  
Adobe Acrobat Reader 5.1  
User’s Guide  
This photo software enables you to edit and enhance  
pictures.  
Adobe Acrobat Reader enables you to view the electronic  
version of the User’s Guide.  
Direct link to the electronic version of the User’s Guide in  
different languages. (All User’s Guides are saved in PDF  
format.)  
Concord Support Website  
Direct link to our camera support website.  
Please establish an internet connection  
before clicking on the link.  
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INSTALLATION GUIDE  
FLOW DIAGRAM FOR SOFTWARE INSTALLATION  
To transfer the pictures and video clips from the memory card or the camera internal memory,  
the camera must be connected to a computer with the provided Mini-USB cable. Additional  
setup maybe required by some operating systems before connecting the camera to the  
computer for the first time.  
Identifying your operating system  
Windows  
Windows 2000  
Windows  
Mac OS  
98/98SE p.43  
Professional p.43  
Me/XP p.43  
9.x/10.x p.43  
Installing the USB  
Mass Storage Drivers  
and DirectX 9 p.44  
Installing  
DirectX 9 p.46  
Installing ArcSoft PhotoImpression 2000 p.47  
Installing Adobe Acrobat Reader 5.1 (if needed) p.48  
Connecting the camera to the computer p.51  
Downloading pictures and video clips onto the computer p.51  
Disconnecting the camera from the computer p.53  
Data transfer may not function correctly if you have one of the operating systems listed below or  
you are using an add-on USB adapter or USB hub.  
Windows 95  
Windows NT 3.51/4.0  
Mac OS 8.6 or lower  
Home built computer systems or computer systems without a factory installed operating  
system  
Home installed operating system or upgrade to the operating system.  
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INSTALLATION GUIDE  
IDENTIFYING YOUR OPERATING SYSTEM  
Windows  
1. Right click the My Computer icon on your desktop, and go to  
Properties.  
2. The System Properties Box will appear.  
The information about your computer is listed under the system  
area.  
3. Confirm that your computer is running one of the following  
operating systems and proceed to the page in the chart for  
installation instructions:  
System  
Proceed to page  
Windows 98, Windows 98  
Second Edition  
Page 44  
Windows 2000  
Page 46  
Page 47  
Windows Millennium Edition,  
Windows XP Home Edition,  
Windows XP Professional Edition,  
Windows XP Media Center Edition  
OK  
4. Press  
to close the window.  
If the My Computer icon is not on your desktop, click Control Panel icon from the Start Menu  
and double click on the System icon to open the System Property Box.  
Macintosh  
1. In the Apple Menu on the Menu bar, select About this Computer.  
2. A window will appear with the computers operating system version. Confirm that your  
computer is version 9 or higher.  
No installation of software is necessary for Macintosh users, please go to Page 51 to connecting  
your camera to the computer.  
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INSTALLATION GUIDE  
INSTALLING THE DRIVER AND DIRECTX 9 – WINDOWS 98/98SE  
NOTE: Do not connect the camera to your computer before the camera drivers and Microsoft  
DirectX 9 installation is completed.  
Step 1  
Step 2  
Step 3  
Step 4  
Make sure your camera is powered off and not connected to the computer.  
Make sure the computer is powered on and Windows 98 or 98SE is running.  
Close any other applications or software you may be running.  
Insert the CD-ROM included in your camera’s packaging into your computer’s  
CD-ROM Drive.  
NOTE: If the installer does not start automatically within 30 seconds after the  
CD-ROM has been inserted, click on "My Computer" either on the Desktop or  
in the Start Menu and locate the CD-ROM Drive. Double click on the CD-ROM  
Drive icon for installation. Double-click on the file named Install and proceed  
to Step 5.  
Step 5  
Step 6  
Step 7  
The installation screen will appear,  
Click on Install Camera Drivers  
Click [Next >].  
The next dialog will prompt you to select  
the components that will be installed.  
USB Mass Storage Driver and DirectX 9  
will be preselected. The files will be saved  
in the Concord Eye-Q 3340z directory  
automatically.  
OR  
You may change the default folder by  
clicking [Browse…] and selecting a  
different folder in your computer.  
Click [Next >]  
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INSTALLATION GUIDE  
Step 8 Click [Install]  
Step 9  
Install progress bar  
Step 10  
The next screen will begin the DirectX  
setup. Click [Next >]  
Step 11  
Click [Next >]  
Step 12  
Click [Finish]  
Your computer will automatically  
reboot.  
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INSTALLATION GUIDE  
INSTALLING DIRECTX 9– WINDOWS 2000  
Step 1  
Step 2  
Step 3  
Step 4  
Make sure your camera is powered off and not connected to the computer.  
Make sure the computer is powered on and Windows 2000 is running.  
Close any other applications or software you may be running.  
Insert the CD-ROM included in your camera’s packaging into your computer’s  
CD-ROM Drive.  
NOTE: If the installer does not start automatically within 30 seconds after the  
CD-ROM has been inserted, click on "My Computer" either on the Desktop or in the  
Start Menu and locate the CD-ROM Drive. Double click on the CD-ROM Drive icon  
for installation. Double-click on the file named Install and proceed to Step 5.  
Step 5  
The installation screen will appear, click  
on Install Microsoft DirectX 9.0  
Step 6  
The next screen will begin the DirectX  
setup. Click [Next >]  
Step 7  
Click [Next >]  
Step 8  
Click [Finish]  
Your computer will automatically reboot.  
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INSTALLATION GUIDE  
INSTALLING ARCSOFT PHOTOIMPRESSION – ALL WINDOWS USERS  
Step 1  
Step 2  
Step 3  
Step 4  
Make sure your camera is powered off and not connected to the computer.  
Make sure the computer is powered on and Windows is running.  
Close any other applications or software you may be running.  
Insert the CD-ROM included in your camera’s packaging into your computer’s  
CD-ROM Drive.  
NOTE: If the installer does not start automatically within 30 seconds after the  
CD-ROM has been inserted, click on "My Computer" either on the Desktop or  
in the Start Menu and locate the CD-ROM Drive. Double click on the CD-ROM  
Drive icon for installation. Double-click on the file named Install and proceed to  
Step 5.  
Step 5  
The installation screen will appear, Click  
on Install ArcSoft PhotoImpression  
2000  
Step 6  
Step 7  
The Set- Up language window will appear,  
select the language from the drop down box and  
click OK.  
Click [Next >]  
Step 8  
Click [Yes]  
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INSTALLATION GUIDE  
Step 9  
Click [Next >]  
Step 10  
Make sure all two applications are checked  
and then click [Next >]  
Step 11  
Click [Next >]  
Step 12  
The screen will show the status of the  
installation  
Step 13  
Click [Finish]  
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INSTALLATION GUIDE  
INSTALLING ADOBE ACROBAT READER 5.1- ALL WINDOWS USERS  
(OPTIONAL)  
Step 1  
Step 2  
Step 3  
Step 4  
Make sure your camera is powered off and not connected to the computer.  
Make sure the computer is powered on and Windows is running.  
Close any other applications or software you may be running.  
Insert the CD-ROM included in your camera’s packaging into your computer’s  
CD-ROM Drive.  
NOTE: If the installer does not start automatically within 30 seconds after the  
CD-ROM has been inserted, click on "My Computer" either on the Desktop or  
in the Start Menu and locate the CD-ROM Drive. Double click on the CD-ROM  
Drive icon for installation. Double-click on the file named Install and proceed to  
Step 5.  
Step 5  
The installation screen will appear,  
Click on Install Adobe Acrobat  
Reader 5.1  
Step 6  
Step 7  
Status bar.  
Click [Next >].  
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INSTALLATION GUIDE  
Step 8  
The files will be saved into C:\Program  
Files\Adobe\Acrobat 5.1 automatically.  
OR  
You may change the default folder by  
clicking [Browse…] and selecting a different  
folder in your computer.  
Click [Next >]  
Step 9  
Installation progress  
Step 10  
Select Yes, to restart the computer or No, to  
restart the computer later.  
Click [Finish >]  
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CONNECTING THE CAMERA TO THE COMPUTER  
CONNECTING THE CAMERA TO THE COMPUTER  
NOTE: Do not connect the camera to your computer before the camera drivers and Microsoft  
DirectX 9 installation is completed.  
1. Power the camera off.  
The batteries must be in the camera.  
2. Connect the camera to the computer with the Mini-USB cable  
provided.  
• Plug the larger end of the Mini-USB cable that is included with the  
camera into your PC’s USB port. (Please refer to your computer’s  
documentation for more information on the location of the USB  
port.)  
• Plug the small end of the Mini-USB cable into the USB port located  
in the Cable Connection panel on the side of the camera.  
3. When the camera is connected to the computer for the first time, the camera USB Mass  
Storage driver installation will begin. Please follow the on-screen instructions to complete the  
installation.  
DOWNLOADING PICTURES AND VIDEO CLIPS ONTO YOUR COMPUTER  
Note: Windows 98/98SE users must install the camera driver first. Page 44  
Note: Windows 2000 users must install DirectX 9 to view video clips on the computer. Page 46  
Downloading files from the camera:  
Internal memory: Do not insert the memory card.  
Memory Card: Insert the memory card.  
Caution: Do not attempt to open the battery/memory door to insert or remove the memory  
card and/or batteries when the camera is connected to the computer.  
FOR WINDOWS USERS  
Downloading Pictures and Video Clips onto your computer:  
1. Connect the camera to the computer.  
2. Double-click on My Computer.  
3. Double-click Removable Disk.  
4. Double-click DCIM.  
5. Double-click 100CD330.  
• The stored pictures (JPG) and video clips (AVI) stored in the internal memory or the  
memory card will be displayed  
6. Click and drag the files into a directory in your computer to save them.  
To select all files, click Edit > Select all.  
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CONNECTING THE CAMERA TO THE COMPUTER  
FOR MACINTOSH USERS  
1. Connect the camera to the computer. (p.51)  
• After a few moments, the external hard drive will appear on the desktop.  
2. Double-click the “untitled” removable drive that is on your desktop.  
3. Double-click DCIM.  
4. Double-click 100CD330.  
• The stored pictures (JPG) and video clips (AVI) stored in the internal memory or the  
memory card will be displayed.  
5 . Drag and drop the image you want to save in the computer.  
To select all files, click Edit > Select all.  
Note: You may also transfer the stored pictures and video clips on your memory card onto  
your computer by using a memory card reader (sold separately.)  
USING ARCSOFT PHOTOIMPRESSION  
Windows Only  
1. Connect the camera to the computer. (p.51)  
2. Launch ArcSoft PhotoImpression software  
by clicking on Start-Programs-ArcSoft  
Camera Suite and choosing  
PhotoImpression from the application list on  
your screen.  
3. When the Application opens.  
4. Click on the [Camera/ Scanner] button.(a)  
5. Click on the drop-down list under Select  
Source and choose Concord Camera.(b)  
6. Click on the Camera/ Scanner Icon. (c)  
• A second window will appear showing  
the contents (pictures) in the internal  
memory or the memory card, and options  
on how to handle them. (d)  
7. Select the picture you would like to view, edit or save by clicking on it. The  
selected image will be highlighted by a border. You may also click on Select All  
(f) to choose all pictures.  
8. Click on Get Photos (e).  
9. The pictures will then be added to your album at the bottom of the application  
(g). To access these, click CLOSE on the Camera Controls windows. Doubleclic  
on the thumbnail to open.  
10.You may now edit, save, print or further enhance your pictures using the buttons  
on the left hand side of the screen. Please refer to ArcSoft's Software help  
secton for a tutorial on all the features PhotoImpression offers.  
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CONNECTING THE CAMERA TO THE COMPUTER  
UNPLUGGING YOUR CAMERA FROM THE COMPUTER  
Windows 98/98SE:  
1. Double-click on My Computer  
2. Right-click on Removable Disk to display the menu.  
3. Click on Eject in the menu.  
4. Unplug the Mini-USB from the camera.  
Windows ME/2000/XP:  
1. Turn the camera off.  
2. Click once on the "Unplug or Eject Hardware" icon on the right hand  
side of your task bar. (fig.1.1)  
fig.1.1  
3. Select “Stop Concord Eye-Q 3340z USB Mass Storage Device”  
4. Click [OK] in the “Safe to Remove Hardware” prompt.  
5. Unplug the Mini-USB from the camera. (fig.1.2)  
Macintosh:  
1. Drag the “untitled” removable drive icon on the desktop to the Trash.  
2. Unplug the Mini-USB cable from the camera.  
fig.1.2  
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TV MODE  
TV MODE - VIEWING AND DELETING YOUR FILES ON TV  
The camera allows you to view individual files and record clips on the television. To begin, check  
your television documentation to determine what video standard you should set your camera to  
either NTSC or PAL.  
CAMERA MODE  
White Balance  
SETUP  
TV OPTION  
T
Set Auto OFF Time  
TV Option  
NTSC  
PAL  
+
EV Compensatiion  
Setup  
Speaker  
Language Option  
Restore Default  
RETURN  
SELECT  
RETURN  
SELECT  
RETURN  
OK  
SET  
Changing the TV Mode setting:  
1. Slide the Mode Switch to (  
2. Press MENU to view the (  
).  
) Main Menu.  
3. Press the joystick  
4. Press the joystick  
until Setup is highlighted.  
to enter the Setup menu.  
5. In the Setup menu press the joystick  
until TV is highlighted  
6. Press the joystick  
7. Press the joystick  
8. Press MENU to exit.  
to enter the TV submenu.  
to change the setting to NTSC or PAL.  
Note: If the TV is not properly grounded, the camera may malfunction while it is connected  
to the TV. Press the shutter button OR press the reset button with a pointed object such as a  
pen, then turn the camera off then back on with the On/Off switch. Please contact your TV  
service provider for more information on grounding your TV.  
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TV MODE / ERROR MESSAGES  
CONNECTING THE CAMERA TO THE TELEVISION  
Connecting the camera to the television:  
1. Connect the TV-Out cable into the jack marked VIDEO or VIDEO IN  
on your television.  
2. Turn on your television.  
3. Set the television to video mode according to the instructions in the  
owner’s manual. (This is usually channel 3, 4 or AV).  
4. Turn the camera on by sliding the On/Off Switch.  
5. Connect the other end of the cable into the VIDEO port located in the  
cable connection panel. (fig.1.1)  
fig.1.1  
Using the TV as a Live Viewfinder:  
1. Connect the camera to the TV.  
2. Turn the camera on.  
3. Slide the Mode Switch to (  
).  
4. The TV will become a live viewfinder.  
Note: You may record your TV Mode session by using your VCR. Please refer to your VCR  
documentation to learn more about recording.  
Reviewing pictures and video clips on your TV:  
1. In TV Mode, slide the Mode Switch to (  
).  
2. Press the joystick to scroll through the saved pictures and video clips.  
3. To customize your camera settings and to view more options, press MENU to display the TV  
Menu on the TV screen.  
• The TV menu will display the same Delete menu and Setup menu used in the camera.  
Please refer to pages 30 and 33 for further information.  
Viewing video clips:  
OK  
1. When an AVI file is displayed on the TV, press  
to view.  
ERROR MESSAGES  
Memory Error  
Memory Full  
Card Full  
07 04 2003 02:40  
07 04 2003 02:40  
07 04 2003 02:40  
fig.1.2  
fig.1.1  
fig.1.3  
Error Messages on the LCD indicate if the memory is full or if there is a problem with the  
memory.  
Note: If the internal memory or the memory card is corrupted, the LCD will read ERROR!  
The memory needs to be formatted. Please format all files to continue. (Page.38)  
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TROUBLESHOOTING  
TROUBLESHOOTING  
SYMPTOM  
POSSIBLE CAUSE  
POSSIBLE SOLUTION  
CAMERA  
Cannot turn on the camera  
Batteries were not installed  
correctly  
Install batteries correctly using  
the direction indicators on the  
inside of the battery door.  
Batteries are dead or weak  
Replace batteries  
Batter compartment door was  
not closed correctly  
Close the battery compartment  
properly.  
The camera/buttons do not  
work.  
The camera needs to be reset.  
Press the reset button on the  
back of the camera with a pointed  
object such as a pen, then power  
the camera on and off.  
The camera turns off  
during usage.  
The batteries are drained of  
power.  
Replace the batteries with new  
ones.  
The Auto time off setting is too  
short.  
Your camera comes with an Auto  
Time Off setting, so if the camera  
is inactive for a certain amount of  
time, it powers off to conserve  
battery power. Please refer to the  
Time-Out section on p.36. to set  
your time limit.  
PICTURES/VIDEO CLIPS  
Poor Lighting.  
Lens is dirty.  
Increase the lighting in the  
surrounding area when taking  
picture and video clips.  
Picture/Video clip has poor  
image quality  
Clean the lens with a soft cloth.  
See the Camera Maintenance  
section.  
Subject too close.  
Stand at least 3.9 ft. (1.2m) away  
from the subject.  
TAKING PICTURES  
Flash picture taken is too  
light.  
Subject is too close.  
Move the subject further away  
from the camera.  
The flash is not needed.  
Lighting condition is too bright.  
Change the camera setting to  
Auto Flash. See p.15.  
Decrease exposure  
compensation. See p.25.  
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TROUBLESHOOTING  
SYMPTOM  
POSSIBLE CAUSE  
POSSIBLE SOLUTION  
Flash Picture taken is too  
dark.  
The subject is too far away for  
the flash to be affective.  
Move the subject closer to the  
camera, or move the camera  
closer to the subject.  
Flash is not on.  
Turn the flash On.  
The subject is in front of a  
bright light.  
Change the subject's position.  
Flash did not work.  
Lighting condition is too dark.  
Increase the exposure  
compensation. See p.25.  
There was sufficient flash for the  
picture and the flash did not fire.  
This happens when the camera  
is set to Auto Flash.  
This is normal as your cameras  
electronic light sensor is  
programmed to only fire the  
flash when needed.  
Camera’s flash has been turned  
off.  
Turn the flash to Auto flash.  
Flash did not charge.  
Verify that the Ready LED has  
stopped blinking before taking  
a picture.  
Subject or camera was moved as  
the picture was taken.  
Hold camera steady until  
picture is taken.  
Picture taken is blurry.  
The focus was not locked  
before taking the picture.  
Before taking a picture, press  
the shutter button half-way to  
lock the focus, and press the  
shutter button fully to capture  
the picture. (p.14)  
There is something wrong  
with the color of your  
photographs.  
White balance is not set  
properly.  
Reset the white balance  
feature to Auto, or for the  
specific lighting in the  
surrounding area.  
Cannot take a picture or a  
video clip  
Memory is full  
Delete all pictures and continue  
shooting.  
Download the stored files to  
your PC and delete the files  
from the cameras internal  
memory or memory card.  
Insert a memory card with  
sufficient memory available.  
Camera is not set in  
picture/video clip taking mode.  
Set the camera to the proper  
mode for recording video clips,  
or taking photographs.  
Power is off.  
Turn the Power on.  
Turn the power on.  
Camera is in Auto Power off  
mode.  
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TROUBLESHOOTING  
SYMPTOM  
POSSIBLE CAUSE  
POSSIBLE SOLUTION  
Cannot take a picture or a  
video clip when using an  
SD memory card  
The SD card is locked or write  
protected.  
Remove the SD card from the  
card slot and slide the lock  
switch to off.  
Picture is blurred when  
looking through the  
viewfinder.  
Viewfinder is dirty.  
Clean the viewfinder with a soft  
cloth or cotton swab. See the  
Camera maintenance section.  
Viewfinder needs to be  
focused.  
Use the diopter wheel next to  
the viewfinder to adjust the  
focus.  
Part of the picture/ video  
clip is missing.  
Something was blocking the  
lens when taking the picture.  
Keep hands, fingers, etc. away  
from the lens when taking a  
picture.  
Camera is not responding  
during picture capture.  
The picture was not centered  
correctly in the viewfinder.  
Leave space around the  
subject when centering the  
picture in the viewfinder.  
The battery level is low and  
the camera does not have  
sufficient power to complete  
picture capture.  
Replace batteries.  
The shutter button does  
not work.  
The camera is not turned on.  
Turn the camera on.  
The camera is processing a  
picture; the ready LED light is  
still blinking.  
Wait until the light stops  
blinking before attempting to  
take another picture.  
LCD  
The LCD display is dark.  
Protective plastic film still in  
place on the camera.  
Make sure the protective  
plastic film covering the LCD  
during shipment, has been  
removed.  
The LCD brightness level is  
set too low.  
Increase the brightness level  
on your LCD to meet your  
personal needs. See p.38 for  
setting the brightness.  
Protective plastic film still in  
place on the camera.  
Make sure the protective  
plastic film covering the LCD  
during shipment, has been  
removed.  
The LCD screen looks  
milky and/or scratched.  
LCD is turned off.  
Turn the LCD on,  
by pressing (  
The LCD is not displaying  
anything.  
)
The battery level is low.  
Replace the batteries.  
VIEWING VIDEO CLIPS ON THE COMPUTER (WINDOWS 98/98SE/2000)  
Video playback files are  
missing.  
Install Microsoft DirectX 9.  
(p.44)  
Cannot playback stored  
video clips on the  
computer  
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TROUBLESHOOTING  
SYMPTOM  
POSSIBLE CAUSE  
POSSIBLE SOLUTION  
INSTALLING SOFTWARE AND DRIVERS  
Camera is not  
responding during  
picture download to the  
PC.  
The operating system may not  
Reset the camera by pressing  
the reset button with a pointed  
object such as a pen. Reboot  
the computer.  
be allocating adequate  
resources to download the  
pictures.  
The Mini-USB cable is not  
plugged into the camera.  
Check that the Mini-USB cable  
is plugged into the camera.  
The Mini-USB cable is not  
plugged into the computer.  
Check that the USB cable is  
plugged into the computer.  
The computer is not powered  
on.  
Turn your computer on.  
Cannot transfer pictures  
to the computer. The  
New Hardware Wizard  
cannot locate drivers.  
(Windows 98/98SE)  
The Software is not installed on  
the computer.  
Disconnect the Mini-USB cable  
from the camera and the  
computer. Install the camera  
software and drivers. (p.44)  
Software is not fully or correctly  
installed on the computer.  
Disconnect the Mini-USB cable  
from the camera and the  
computer. Uninstall the  
software: Start-Settings-Control  
Panel-Add/ Remove Programs.  
Re-install the camera drivers.  
See p.44.  
SD CARDS  
Purchase a certified SD card.  
The camera does not  
recognize your SD Card.  
The card may not be SD  
certified.  
The card may be corrupted.  
Reformat the card. Caution:  
Formatting erases all pictures  
on the card. (p.38)  
No card is inserted in the  
camera.  
Insert a card into the card slot.  
See p.9.  
59  
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GETTING HELP  
GETTING HELP  
You can get help from our troubleshooting section, FAQ on our website or by contacting a customer  
support representative.  
Troubleshooting Section  
If you need help with your camera, refer to the Troubleshooting section of this manual on page p.57  
Website Customer Support/FAQ  
Please visit our customer support website at: www.support.concord-camera.com to view the  
FAQ section. Most support issues are answered in the Frequently Asked Questions (FAQ) section.  
Customer Support  
Before You E-mail or Call us  
If you have questions concerning the operation of the camera or software installation, you can  
speak to or e-mail a customer service representative. Please have the following information  
available:  
Camera Information:  
Name of camera model  
Camera Serial Number  
Camera Info in camera (p.33):  
FW Version  
Computer Information:  
Operating System  
Processor Speed (MHz)  
Computer Make and Model  
Amount of memory  
FW Part Number  
Date  
Exact Error message received  
CD-ROM Part Number  
Comment  
For Camera Support please contact:  
Toll Free in the US and Canada:  
Toll Free in Europe:  
Toll:  
• (866) 522-6372  
Monday – Friday 8:00am – 8:00pm  
Saturday: 9am – 5pm  
Sunday: 12pm – 4pm  
• 31-53-4829779  
• UK: 0800-1696482  
• Spain: 900-973195  
• Germany: 0800-1800563  
• Italy: 800-781883  
Monday – Friday 09:00 – 18:00  
Saturday & Sunday: closed  
(Central European Time)  
• France: 0800-917599  
For ArcSoft Technical Support on Photo Editing Software, please contact:  
In the USA and Canada:  
ArcSoft, Inc.  
In Europe:  
Arcsoft, Inc.  
46601 Fremont Blvd.  
Fremont, CA 94538  
Monday – Friday  
8:30AM - 5:30PM (PST)  
Tel: (510) 440-9901  
Fax: (510) 440-1270  
Unit, Shannon Industrial  
Estate  
Shannon, Co. Clare, Ireland  
Tel: +353 (0) 61 702087  
Fax: +353 (0) 61 702001  
Note: Working hours are subject to change without prior notice.  
60  
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CAMERA SPECIFICATION  
CAMERA SPECIFICATIONS  
3.1 Megapixels (2048 x 1536 resolution), 1/2.7" CCD sensor  
Sensor  
Image Resolution  
2048 x 1536  
1600 x 1200  
1280 x 960  
640 x 480  
3.1 Megapixels  
2 Megapixels  
1.2 Megapixels  
VGA  
5.8 - 17.4 mm f/2.8 - f/4.3, 3x Optical Zoom with bent light path, 12  
elements all glass  
Lens  
3x Optical Zoom and 4x Digital Zoom  
Zoom  
Auto focus from 0.5 m(1.6 feet) to infinity, macro from approx. 10cm  
Focusing Range  
Exposure  
Auto exposure and auto white balance with manual presets  
16 MB non-volatile memory  
SD memory card slot  
Internal Memory  
Removable  
Storage  
JPG/EXIF  
Output Picture  
File Format  
Optical 3x Zoom viewfinder with 80% coverage  
Approximately 10 seconds with blinking red LED  
Viewfinder  
Self-Timer  
Flash Unit  
Flash off, auto flash, fill-in flash, red-eye reduction and night mode  
2x AA Batteries  
Power Source  
Connectivity  
System  
Mini-USB connection direct to PC or Mac SD connection to SD card reader  
Video connection direct to TV (NTSC/PAL)  
Windows 98, 98SE, 2000, ME, XP and Mac OS 9.0, 9.1, 9.2, 9.3 and X or  
later  
Compatibility  
Video Clips  
Dimensions  
PC Software  
Accessories  
QVGA resolution, 30fps, AVI (Motion JPEG) format  
113mm x 56mm x 30mm  
ArcSoft PhotoImpression, Adobe Acrobat Reader 5  
CD-ROM for Windows:  
– Camera Drivers  
– Microsoft DirectX 9  
– ArcSoft PhotoImpression 2000  
– Adobe Acrobat 5  
– View User's Guide (Multilingual)  
– Visit Concord Support Web Site  
Multilingual User’s Guide  
Multilingual Quick Start Guide  
Mini-USB Cable  
TV Cable  
Wrist Strap  
Pouch  
2 x NiMH AA Rechargeable Batteries  
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61  
SAFETY TIPS AND MAINTENANCE  
SAFETY TIPS AND MAINTENANCE  
Cleaning the camera body:  
1. Please use a soft dry cloth to clean the camera.  
Cleaning the lens, viewfinder and LCD:  
1. Blow off dirt or dust with a blower or canned air.  
2. Gently wipe the lens, viewfinder and/or LCD with a micro-fiber cloth.  
3. To remove dirt or residue, moisten the cloth with lens cleaning fluid and gently wipe the lens,  
viewfinder and/or LCD.  
CAUTION: Do not apply the fluid directly onto the lens, viewfinder or LCD.  
Safety Tips  
Precautions for the camera:  
Do not attempt to modify this camera in any way. This may cause a fire or electric shock or  
severe damage to the camera.  
Do not use the flash in close proximity to people or animals. Positioning the flash too close to  
your subject's eyes may cause eyesight damage.  
When taking photographs, never point the lens of the camera directly into very strong light.  
This may result in permanent damage to the camera or your eyesight.  
Please do not use this product in close proximity to flammable or explosive gases as this  
could increase the risk of explosion.  
For safety reasons keep this product and accessories out of reach of children or animals to  
prevent accidents.  
Do not swallow batteries or small camera accessories.  
Keep the camera away from water and other liquids, and never let it get wet. Do not use  
outdoors when it is raining or snowing.  
Should any form of liquid enter the camera, do not use it. Switch the camera off, and then  
remove the batteries. Do not continue to use the camera as this may cause a fire or electric  
shock.  
Do not insert or drop metallic or inflammable foreign objects into the camera through access  
points e.g. card slot and battery chamber. This may cause a fire or electric shock.  
Do not operate this camera with wet hands. This could pose a risk of electric shock.  
Under the environment with electrostatic discharge, the camera may malfunction and require  
the user to reset the camera.  
Shielded cables must be used with this unit to ensure compliance with the Class B FCC  
limits.  
Please avoid using the camera in high or low temperature. Operation temperature range  
32ºF - 104ºF (0ºC - 40ºC).  
It is normal that the temperature of the camera body rises after being in use for a long period.  
Do not leave this camera in places subject to extremely high temperatures such as in a  
sealed vehicle, direct sunlight or other places with extreme variances in temperature.  
Exposure to extreme temperatures may adversely affect the camera's internal components  
and could cause a fire.  
Always use the camera and its accessories in a well-ventilated area.  
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SAFETY TIPS AND MAINTENANCE  
Precautions for batteries:  
Use 2x AA batteries only.  
Dispose of the batteries in a manner that complies with applicable laws.  
Leakage, overheating, or burst batteries could result in fire or injury.  
Do not short circuit, heat or dispose of batteries in fire.  
Do not use old batteries with new ones, or mix brands of batteries.  
Ensure the batteries are positioned correctly with regard to polarity (+/-).  
Allowing dust to accumulate in the camera over a long period is hazardous and in extreme  
circumstances may cause a fire. It is best to clean your camera prior to seasonal periods of  
high humidity.  
Batteries may lose power if kept inside the camera for a long time without using. Please  
remove the batteries while the camera is not in use.  
Do not use manganese batteries as they cannot supply sufficient power to support the  
camera's operations. Batteries may not work normally under 32ºF (0ºC).  
Precautions for SD Memory Cards:  
In the event of malfunction or damage, it is possible that data may be lost. Concord Camera  
is not responsible in any way for such data loss.  
Do not touch the terminals with hands or metal objects.  
Keep dust, water and foreign objects away from the terminal section.  
Avoid heat, liquid and direct sunlight when using and for storage.  
Do not open the battery/card cover or remove the SD Memory Card while data is being read  
or written.  
Do not dismantle or modify.  
The recorded data may be lost if the card is affected by strong static electricity or electrical  
shock, or during card repair or malfunction.  
When using SD Memory Cards do not change the attributes (read-only, etc.) of the files  
(pictures (JPEG) or video clips (AVI) on the card. Doing so may prevent the camera from  
working properly when deleting, etc.  
Do not change the file names or the directory name of the pictures or video clips using a  
computer or save files other than pictures or video clips taken by this camera onto the SD  
memory card. Pictures or video clips that have been edited or added to the SD memory card  
with the computer may not play back and it may cause the camera to malfunction.  
The SD Memory Card includes a write-protect switch. Sliding this switch downward prevents  
data from being written to the card and pictures and video clips saved on the card are  
protected.  
Please note that pictures and video clips cannot be taken or deleted when the write-protect  
switch is on.  
When using a large-capacity card, writing, reading and deletion may take some time.  
Do not store the card in places with high humidity, dusty places or where static electricity or  
electromagnetic fields are likely to occur.  
Images stored in the memory card may be ruined or damaged if you turn off the camera while  
it is in process of reading, writing or formatting etc.  
SD cards are delicate electronic devices. Please do not bend or drop them  
Please do not place the SD card in or near to an environment of strong electronic or magnetic  
fields such as loud speakers or TV receivers.  
Please keep the SD card in its bag or case when not in use.  
It's normal that the SD card is warm after use.  
Please make sure you switch off the camera before you remove the SD card.  
Do not open the battery/memory card door or remove the SD Memory Card while the camera  
is reading, writing or formatting the card.  
63  
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REGULATORY INFORMATION  
REGULATORY INFORMATION  
FCC INFORMATION  
FCC WARNING: This equipment meets the limits for a Class B digital device, pursuant to Part  
15 of FCC rules. Only the cable supplied with the camera should be used. Operation with other  
cables is likely to result in interference to radio and TV reception and could void the user’s  
authorization to operate this equipment. This device complies with Part 15 of the FCC Rules.  
Operation is subject to the following two conditions:  
This device may not cause harmful interference.  
This device must accept any interference received, including interference that may cause  
undesired operation.  
Tested to comply  
with FCC standards  
for HOME OR OFFICE USE  
Changes or modifications not expressly approved by the manufacturer may void the user’s  
authority to operate this equipment.  
USER INFORMATION  
NOTE: This equipment has been tested and found to comply with the limits for a class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential installation. This equipment generates,  
uses and can radiate radio frequency energy and, if not installed and used in accordance with  
the instructions, may cause harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation.  
If this equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment on and off, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
VCCI INFORMATION  
This is a Class B product, to be used in a domestic environment, based on the Technical  
Requirement of the Voluntary Control Council for Interference (VCCI) from Information  
Technology Equipment. If this is used near a radio or television receiver in a domestic  
environment, it may cause radio interference. Please install and use the equipment according to  
this instruction manual.  
- This product is in conformity with Directive 89/336/EEC.  
Concord, Concord Eye-Q and the Concord Eye-Q logo are registered trademarks or trademarks of Concord Camera  
Corp., in the United States and/or other countries. Microsoft and Windows are either registered trademarks or  
trademarks of Microsoft Corporation in the United States and/or other countries. Mac and Macintosh are registered  
trademarks or trademarks of Apple Computer, Inc. in the U.S. and other countries. All other brands and product names  
are either registered trademarks or trademarks of their respective owners.  
64  
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Concord Eye-Q 3340z User’s Guide  
Copyright 2003 Concord Camera Corp.  
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