Digital Video Camera
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4.Playback Mode
Playing Files on a TV
29
29
30
31
31
32
32
34
36
Motion File / Voice File Playback
Still Single File Playback
Slide Show
Thumbnail Playback
Delete (One File / All Files)
Protect (One File / All Files / Cancel All)
Print (One File / All Files / Cancel All)
5.MP3
39
39
Play Music
6. Changing the DV Setting
Setting the Beep Sound
40
40
41
42
43
44
44
45
46
47
47
Setting the Power Off
Setting the LCD Confirmation Time
Formatting the Internal Memory / Memory Card
Adjusting the LCD Brightness
Setting the Frequency
Setting theDate Imprint
Setting the Language
Changing the Video Out Signal Method
Setting the Date and Time
7. Others
48
48
50
Recording Capacities
Warning Message
E2
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8. SOFTWARE INSTALLATION GUIDE
Computer System Requirements
51
51
51
52
53
Introduction to SoftwareApplications
Installing SoftwareApplications
Important Note for Viewing Video Clips Sent via E-mail
9.CONNECTING THE CAMERA TO THE COMPUTER
Connect the camera to a USB port on the computer via the supplied
USB cable
54
10. DOWNLOADING PICTURES / VIDEO CLIPS /
MUSIC ONTO YOUR COMPUTER
58
58
58
For Windows Users (Windows 98SE/ME/2000/XP)
For Macintosh Users (Mac OS 9.0 or higher)
11. USING ARCSOFT PHOTOIMPRESSION
60
61
12. USING ARCSOFT VIDEOIMPRESSION
(WEB MODE)
13. TROUBLESHOOTING
14. GETTING HELP
63
66
67
15. REGULATORY INFORMATION
E3
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Safety Precautions
Do not attempt to disassemble, repair or alter the equipment
yourself. The high-voltage circuitry in the equipment poses
significant electrical hazard.
Do not attempt to disassemble, alter or directly solder the battery.
Do not put the battery in a fire, attempt to heat it, use it in high
temperature environment such as next to a fire or inside a car.
Do not put it into water or allow it to get wet.
Do not use this DV in the bathroom.
Do not use batteries that are significantly damaged or deformed.
Turn off the power immediately in the event of irregularity, such
as the equipment emitting smoke or a strange smell. Remove
the battery as soon as possible, being careful to avoid electric
shocks or burns.
Keep the battery and Memory Card used in this DV out of the
reach of children to prevent accidental ingestion.
E4
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Specifications
General
Power Source
Rechargeable Lithium-Ion Battery
AC Adapter
3.7V
5.0V
Dimensions (WxHxD)
Weight
94.3 x 63.3 x 34.6 mm
Approx. 157.8g (with battery 184.5g)
Operating Conditions
Temperature: 0°C to 40°C (32°F to 104°F)
Humidity: 85% or less
Storage Temperature
-20°C ~ 60°C (-4°F to 140°F)
Memory Media
Internal Memory
Memory Card
16 MB
Secure Digital Card Slot
E5
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Digital Video (DV)
CMOS
1/2” 2.0 mega pixels
Lens
Fix Lens F = 2.8
f = 8.64 mm
Focal Length
Shooting Range
Digital Zoom
Approx. 1.0 m ~ Infinity
Motion Picture: 4X
Still Picture: 2X
Monitor
1.5” Low –Temperature Polysilicon TFT Color LCD
White Balance
Auto / Manual (Sunny, Cloudy, Tungsten,
Fluorescent)
Exposure
Exposure compensation: Auto
Metering: TTL CMOS
Compensation
Shutter Speed
Motion Picture: 1 / 30 ~ 1 / 4000 seconds
Still Picture: 1 / 8 ~ 1 / 4000 seconds
ISO Sensitivity
Built-in Flash
Auto (ISO 100 equivalent)
Set by manually
Modes: Auto, Flash Off, Red-eye Reduction
Image Resolution
z Motion Picture: 320 x 240F(17 FPS),
(Quality)
320 x 240N (15FPS), 320 x 240E (10FPS),
160 x 120F (10FPS), 160 x 120N (10FPS)
z Still Picture: 2048 x 1536F, 1600 x 1200F,
1600 x 1200N, 800 x 600F, 800 x 600N
File Format
Still Picture: JPEG (Exif2.2) , DCF
Motion Picture:AVI File
Voice: WAV File
E6
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PC Platforms
Windows
98SE / ME / 2000 / XP
Mac OS 9.x
Macintosh
System Requirements of PC
Windows
z Windows 98SE or higher
z Pentium II 450 Processor or equivalent
z 64MB or more of RAM
z Media Player 7 or later version
Macintosh
z Mac OS 9.x
z 400 MHz G3 or faster
z QuickTime 6 or later version
E7
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Name of Parts and Buttons
DV Body
Strobe
Microphone
Photo Sensor
Lens
Self-Timer Indicator
Battery Cover
Power Button
Menu Button
Power / Strobe Indicator
ModeDial
Shutter Button
Voice
Motion
MP3
Selector Dial
Set Up
Playback
ENTER
Still
Wrist Strap Eyelet
E8
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Reset Button
DCIN
USB Terminal
LCD Monitor
(270° Rotation)
AV Out /
Earphone
Card Cover
Battery Cover
Tripod Screw Hole
z Reset Button: When an error happens to your DV, please press the Reset
Button with the tip of a pencil or similar object to turn off the DV, then turn on
again. All DV setting will keep as what you set before turning the DV off.
E9
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Buttons
Keys includes Power, Shutter, Mode Dial, Menu, and Selector Dial (
ENTER).
/
/
Power Button
You turn the DV on and off using the Power Button, located on the top of the DV.
Shutter Button
Mode
Motion
Shutter Button Function
record motion picture
stop recording
record still picture
record voice file
stop recording
play motion picture file
play voice file
Still
Voice
Playback
stop playing
MP3
play music data
Mode Dial
Icon
SET
Mode Name
Description
Set Up
This mode is used for changing and confirming the
DV settings.
Still
This mode is used for still picture shooting.
Playback
This mode is used for playing recording file.
(Motion, Still, and Audio)
Motion
This mode is used for recording motion picture
with sound.
Audio
MP3
This mode is used for recording voice.
This mode is used for playing music.
MP3
E10
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MENU Button
In Motion, Still, and Playback Mode, press the MENU button to enter into the
menu which displays the modes to set up different functions. The display is as
below, for example:
nMotion and Still
Note: Strobe setting is not available in the Motion Mode.
nPlayback
Selector Dial
nDigital Zoom Control in Motion and Still Mode.
nFunction Selection in Menu (under any modes).
ENTER
nFF/REW function in Motion, and Audio during playing.
nVolume Control in Motion, Audio, and MP3 during playing.
E11
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LCD minitor and LED Displays
LCD Monitor Displays
nRecording
In preview mode, on-screen information will display as below if functions has
been previously set:
n Still and Motion Mode
1. Strobe (OFF:
/ AUTO: no icon / Red-eye:
).
Note: Strobe setting is not available in the Motion Mode.
2. Scene Mode (Normal : no icon / Backlight
/ Lowlight
/ Cloudy
/ Sepia
/
Snow& Beach
3. White Balance
Fluorescent
/ Spotlight
).
(Auto: no icon / Sunny
/ Tungsten
/
).
(Normal: no icon / B&W
/ Still: ).
4. Effect Mode:
).
5. Recording Mode (Motion:
6. Recording Data: displays the remaining number of still pictures or time for
motion image.
7. Resolution
nMotion (320F / 320N / 320E / 160F / 160N)
nStill (2048F / 1600F / 1600N / 800F / 800N)
8. Storage Media (Internal:
9. Battery Icon.
/ Card:
).
E12
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10. Date and Time.
11. Self-Timer Icon.
Voice Mode
In Preview
2
1. Voice Mode Icon (
).
1
2. Recording Data: displays
the remaining time for voice.
In Record
1. The Recording Time displays
after pressing Shutter Button.
1
MP3 Mode
1. Track number and music title.
2
1
2. Playback Mode (
).
Playback
Motion Picture
1
1. Motion Picture Recording Time.
2. Motion Icon.
2
E13
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Still Picture
1. Print Icon.
2. Protect Icon.
3. Playback Icon.
4. Recording Data (for playback):
Displays the number of the image file
being played and total number of file
recorded.
Audio
1. Voice Recording Time.
2. Voice Icon.
1
2
LED Displays
Location
Front
Status
Blink
Lit
Description
z Self-Timer (count down), Data recording to Storage Media.
z Mass Storage Mode.
(Blue)
z PC Camera.
z Green LED: Flash is recharging.
z Red LED: Data recording to Storage Media, MP3 is
playing.
Back
Blink
Lit
(Green/Red)
z Green LED: Power on.
z Red LED: Battery recharge.
E14
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Before Using the Digital Video
Package Contents
Check that your digital video comes complete with all the accessories listed
below.
Items
Qty
1
l Digital Video
l Battery (3.7V Rechargeable Lithium-Ion)
1
l Wrist Strap
1
l Soft Case
1
l CD-ROM (Drivers, User’s Manual, Software, and Acrobat Reader)
1
l User Guide / Quick Start Guide
l Earphone
1
1
l USB Cable
1
l AV Cable
1
l AC Adapter
1
Getting Started
This section includesAttaching the Strap, Powering the Camera, Setting the Date
and Time, and setting the storage media.
nAttaching the Strap
Pass the end of the strap through the
wrist strap eyelet on the Digital Video.
E15
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Powering the Digital Video
Loading the Battery
3.7V Rechargeable Lithium-ion Battery.
1. Open the battery cover by sliding it in the
direction shown.
2. Load the battery and close the battery
cover.
How to recharge the battery
z Use the AC Adapter to recharge the battery.
Turn off the Digital Video, then connect the AC Adapter cable to (DC IN) jack of
the DV, and insert the power plug into a power outlet. The battery will be
recharged through AC Adapter.
z Use the USB to recharge the battery.
Turn off the Digital Video, then connect the Digital Video to PC, the battery will
be recharged through the USB cable.
Note
z Use only specified 3.7V rechargeable Lithium-Ion battery for this camera.
z When the battery symbol is
(near end), it indicates that the batteries
are nearly exhausted. Be sure to have spare batteries on hand.
z NOT ALL BATTERIES ARE THE SAME! Battery life depends significantly
on battery age, usage conditions, type, and brand.
z Battery performance is reduced at temperatures below 41 °F (5 °C).
Note for Recharging Battery
1. LED Status: (A)during recharging, the LED is red, (B) LED is not lit when
charging has been completed, (C) if under voltage, the LED is green, (D) if
the battery temperature is abnormal the LED is orange (if, without battery,
use the AC Adapter as the power source , the LED is also orange, but it is
normal).
2. For LED status (C), please change the battery.
3. For LED status (D), please disconnect the AC Adaptor and remove the
battery, wait until the battery cools down and try again.
E16
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Using the AC Adapter
1. Connect the power cord to the AC Adapter.
2. Connect the AC Adapter cable to the (DC IN) jack of the DV, and insert the
power plug into a power outlet.
Note
z The battery icon will not display on the LCD monitor when using AC Adapter.
z When using the AC Adapter, the AUTO POWER OFF function will be disabled
although the auto power off time has been set.
Setting the date and time
You will need to adjust the date and time when you first use the digital video and
each time you change time zones on trips.
Date format can be set to: Y / M / D, M / D / Y, and D / M / Y.
Time is displayed in the 24-hour clock format.
Setting is possible from [2003/01/01 00:00] to [2099/12/31 23:59].
1. Turn on the DV and set the Mode Dial to [ SET ].
2. Slide Selector Dial (
) to select
[CLOCK] and press ENTER to confirm.
E17
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3. Slide Selector Dial (
) to select Year,
Month, Day, Time, or Date Format, then
press ENTER.
After selecting an item, press [
: +1 ] / [
: -1 ]
,
to adjust the item. If you keep pressing
or
the number will advance or recede continuously.
Each time you set an item you must press ENTER
to confirm the setting.
If you want to return to menu screen, press MENU.
Setting the storage media
This digital video uses internal memory and Secure Digital Memory Card as
storage media to record data. It is not necessary to choose internal memory or
memory card to record data, because if you insert a memory card to DV, the
memory card will take priority.
Important
z If you want to use Internal Memory as the storage media, you must remove
the Memory Card from the card slot first.
Note
z The icon of the memory media will display on the LCD monitor.
Internal Memory
The size of the internal memory is 16MB.
E18
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n Secure Digital Memory Card (SD Card)
Insert the SD Card
1. Check that the DV is turned off.
2. Gently flip open the monitor, then open the
card compartment cover.
3. Insert the card (position it with the metalic
slots facing towards the card cover and the
cut-corner being near the side of the
wrist-strap eyelet).
4. Close the card cover.
Remove the SD Card
1. Check that the DV is turned off.
2. Gently lift up the monitor, then open the card
compartment cover.
3. Press the edge of the card so that a small
part of it slides out.
4. Carefully pull out the card and close the card
compartment cover.
Note
The memory card has a limited service life, so, please check your memory
card before using it.
Incorrect handling of a memory card may cause the loss of data.
Before using the memory card, please format the card in the video camera
first to attain the best compatibility and performance.
Before inserting or removing the memory card, be sure to turn off the
Digital Video first.
E19
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Basic Recording
This section includes Still and Motion Picture recording
Motion Picture Recording
The possible recording time is displayed according to the remaining space in
the recording destination. Sound is incorporated in the recording.
1. Turn on the DV and set the Mode Dial to [
].
2. Check the position of the subject on the LCD
monitor.
3. Press Shutter Button and the recording time will
display.
z Shooting will start.
z Press the Shutter Button again to stop shooting.
Important
z While recording, do not try to turn off the power of digital video (or disconnect
the AC Adapter), turn the mode dial, or take out the memory card, as this
could result in loss or damage of data stored on the internal memory /
memory card, or malfunction of the digital video.
z Wait until recording has finished before changing the mode to another
setting or turning the DV off.
E20
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Still Picture Recording
1. Turn on the DV and set the Mode Dial to [
].
2. Check the position of the subject on the LCD
monitor.
3. Press Shutter Button to record image.
Important
z While recording, do not try to turn off the power of digital video (or disconnect
the AC Adapter), turn the mode dial, or take out the memory card, as this
could result in loss or damage of data stored on the internal memory /
memory card, or malfunction of the digital video.
z Wait until recording has finished before changing the mode to another
setting or turning the DV off.
E21
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Advance Recording
In this section, there are two parts: MENU Function and SELECTOR DIAL
Function
In Menu, user can customize the settings for the following functions:
Resolution, Self Timer, White Balance, Effect, and Strobe.
Selector Dial, user can set Digital Zoom and Scene Mode.
MENU Function
RESOLUTION
In Motion Picture Mode, the digital video offers five image quality modes:
320X240F, 320X240N, 320X240E, 160X120F, and 160X120N.
In Still Picture Mode, the digital video offers five image quality modes:
2048X1536F, 1600X1200F, 1600X1200N, 800X600F, and 800X600N.
Motion Picture Mode
1. Set the Mode Dial to [
2. Press MENU.
].
3. Slide Selector Dial (
) to select
[RESOLUTION] and press ENTER.
4. Slide Selector Dial (
) to select an
image quality and press ENTER.
The display will return to preview screen.
E22
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Still Picture Mode
1. Set the Mode Dial to [
2. Press MENU.
].
3. Slide Selector Dial (
) to select
[RESOLUTION] and press ENTER.
4. Slide Selector Dial (
) to select an
image quality and press ENTER .
The display will return to preview screen.
SELF TIMER
The self-timer offers a convenient way to take group pictures with the photogra-
pher included. Mount the digital video on a tripod or a flat, secure surface to
shoot pictures with the self-timer.
1. Set the Mode Dial to [
2. Press MENU.
/
].
3. Slide Selector Dial (
) to select
[SELF TIMER] and press ENTER.
4. Slide Selector Dial (
) select the
setting (10SEC) and press ENTER.
The SELF TIMER icon will display.
The display will return to preview screen.
E23
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5. Press Shutter Button to activate the self-timer of a still picture or motion picture.
The Self-timer LED will start flashing and the Shutter will be
released with approximate delay of 10 seconds.
For more details about motion picture recording, please see page 20.
Note
z After taking the picture, the self-timer function will disable.
z The self-timer setting will be disabled if turning the mode dial.
WHITE BALANCE
The white balance can be adjusted so that images can be recorded in natural
colors no matter what light source the subject is exposed to. There are five
modes available: AUTO (default and no display), SUNNY (
), CLOUDY (
).
), TUNGSTEN LIGHT (
), and FLUORESCENT LIGHT (
1. Set the Mode Dial to [
2. Press MENU.
/
].
3. Slide Selector Dial (
) to select
[WHITE BALANCE] and press ENTER.
4. Slide Selector Dial (
) to select a
white balance mode and press ENTER.
The selected white balance mode icon
will be displayed.
The display will return to preview screen.
E24
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EFFECT
Images can be recorded in NORMAL (no icon displays), B & W (
), SEPIA (
).
1. Set the Mode Dial to [
2. Press MENU.
/
].
3. Slide Selector Dial (
) to select
[EFFECT] and press ENTER.
4. Slide Selector Dial (
) to select the
effect mode (NORMAL, B & W, and SEPIA)
and press ENTER.
The selected effect mode icon will be displayed.
The display will return to preview screen.
Note
z Effect Mode setting will override White Balance setting.
STROBE
This digital video offers three types of strobe modes: OFF (
),
AUTO (no icon display), and RED EYE (
).
z
Strobe can not be set in Motion Mode.
z
z
OFF: The flash will not fire, even in dark places.
AUTO: The flash will fire automatically in dark places and when there is
black light.
z
RED EYE (Red-eye Reduction):
Using the flash to record at night or in a room with dim lighting can cause
recorded images to show red spots on the eyes of people. This is due to light
emitted from the flash reflecting off of the retina of the eye. When red-eye
reduction is selected as the flash mode, the flash will fire before the Shutter
releases to lessen the red-eye effect.
E25
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1. Set the Mode Dial to [
2. Press MENU.
].
3. Slide Selector Dial (
) to select
[STROBE] and press ENTER.
4. Slide Selector Dial (
) to select a
strobe mode and press ENTER.
The selected strobe mode icon will display.
The display will return to preview screen.
Selector Dial Function
DIGITAL ZOOM
The size of the subject can be changed without changing the distance from the
DV camera to the subject by sliding the Selector Dial (
).
z
z
z
The digital zoom is 4X in motion picture mode.
The digital zoom is 2X in still picture mode.
Digital Zoom does not work in 2048X1536.
1. Slide Selector Dial (
) to perform digital zoom function.
Slide
Slide
to enlarge the size of the subject.
and the subject will return to the standard size.
E26
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SCENE MODE
This function allows the user to use the correct scene mode to capture an
image.
There are five modes: NORMAL (no icon displays), BACKLIGHT (
LIGHT ( ), SNOW & BEACH( ), and SPOTLIGHT ( ).
), LOW-
When previewing in Motion or Still modes, press
ENTER and the Scene Mode menu displays.
BACKLIGHT : Used when light is coming from behind the subject.
LOWLIGHT : Used to make subject brighter in insufficient lighting environment.
SNOW & BEACH : Used for bright situations such as snowfields and beaches.
SPOTLIGHT : shooting subjects that are lit by strong light.
E27
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Follow the procedures below to record sound. The possible recording time is
displayed according to the remaining space in the recording destination.
Recording Mode
1. Set the Mode Dial to [
].
2. Press Shutter Button to start recording and the recording time will display
(see picture 2).
1
2
3. Press Shutter Button again to stop recording.
Note
z During recording, the Auto Power Off function will be disabled, even though
the auto power off time has been set.
z The LED (above the MENU button) will blink red while recording.
z While recording, do not try to turn off the power of digital video (or disconnect
the AC Adapter), turn the mode dial, nor take out the memory card, as any of
these actions could result in loss or damage of data stored in the internal
memory / memory card, or malfunction of the DV camera.
z Wait until recording has finished before changing the mode to another
setting or turning the DV off.
z The LCD will turn off automatically in 30 seconds after pressing Shutter
Button. Press any Button to turn on the LCD if you needed.
E28
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Playback
Files, including Motion Picture, Voice File, and Still Picture, can be played.
Important
lIn some cases, images recorded with the digital video of other companies
or those that have been altered by Application Software cannot be played
back in this digital video camera.
Playing File on a TV
nConnecting
By connecting the digital video to a TV by AV Out Cable supplied with the digital
video, you can play recorded files on the TV.
1. Open the AV OUT Terminal cover and connect the AV Out Cable to the AV
OUT Terminal.
2. Connect the other end of the AV Out Cable to AV IN Terminal of the TV.
3. Play back the files.
n Set the Mode Dial to Playback Mode [
].
Note
lThe LCD Monitor will be off when the AV Out Cable is connected to the
digital video camera.
lWhile playing the AVI file, there will be no on-screen information
displayed on the TV screen. Please press MENU to turn on the on-
screen information and press again to turn it off.
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lOn TV, the AVI file of 320 x 240 is displayed in standard size of 640 x 480
and the AVI file of 160 x 120 is displayed in the size of 320 x 240.
Motion File / Voice File Playback
Files containing motion pictures and voice files can be played back.
1. Set the Mode Dial to [
].
2. Plug the supplied earphone to the AV Out terminal located on the camera.
(page 9)
3. Press ENTER button to select “ EARPHONE” displayed on the LCD.
4. Press Shutter Button to start playing motion picture file./ Voice File
nWhile playing, press MENU, then Slide Selector Dial (
) to adjust
the volume.
nTo pause, press ENTER during playback; to resume, press ENTER again.
nWhen playing back Motion Picture File or Voice File, to Fast Forward,
Press
to fast forward. To return to normal speed, press
again.
nWhen playing back Motion Picture File or Voice File, to Rewind, Press
to rewind. To return to normal speed, press
Motion Picture file
again.
Voice File
Note
lIn Playback Mode, when playing the motion file or voice file, the auto
power off function will be disabled.
lTo playback motion file (AVI file) on a computer, install “Video Impression
(or DivX Codec) (page 53)” first.
E30
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Still Single File Playback
Files containing still pictures can be played back.
1. Set the Mode Dial to [
2. Slide Selector Dial (
].
) to select the file to be played back.
When
is pressed, the previous file
will be played.
When is pressed, the next file will be
displayed.
Slide Show
This function automatically plays all the files stored in the Internal Memory
or on the Memory Card. Slide show time interval can be set to 2, 3, 5, or 7
seconds.
1. Set the Mode Dial to [
2. Press MENU.
].
3. Slide Selector Dial (
) to select
SLIDE SHOW] and press ENTER.
4. Slide Selector Dial (
) to select
the playback time (2SEC, 3SEC, 5SEC, 7SEC),
then press ENTER.
When ENTER is pressed, slide show starts
at the set time interval.
z To cancel the slide show
During playback, press Shutter Button to cancel slide show.
Note
z Files containing only motion pictures, still pictures, and Audio files can be
played back in slide show.
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Thumbnail Playback (Index Screen)
Thumbnail play back allows the user to view nine images at once on the LCD
monitor for quick searching.
1. Set the Mode Dial to [
].
2. Press ENTER to display files.
Display 9-file at one time.
3. Slide Selector Dial (
you want to play.
) to select file
Press
Press
to move to previous file.
to move to next file.
After a file has been selected, you may press ENTER again to return it to
single display.
Delete
This section explains how to delete recorded files. There are two ways to
delete files: One File Delete and All Files Delete.
Delete One File
1. Set the Mode Dial to [
].
2. Press MENU.
3. Slide Selector Dial (
) to select
[DELETE] and press ENTER.
E32
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4. Slide Selector Dial (
) to select
[ ONE FILE ] and press ENTER.
Message “DELETE?” displays.
How to select file to delete
z When the message “DELETE?” is displayed, you may press ENTER
to confirm the deletion of current displayed file.
z When the message “DELETE?” is displayed, you may slide Selector
Dial (
) to select the image you want to delete.
5. Press ENTER, the file will be delete.
Note
z The protected file cannot be deleted.
Delete All Files
1. Set the Mode Dial to [
].
2. Press MENU.
3. Slide Selector Dial (
) to select
[DELETE] and press ENTER.
4. Slide Selector Dial (
) to select
[ALL FILES] and press ENTER.
Message “DELETE ALL FILES?” displays.
5. Press ENTER, all files will be deleted.
E33
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Important
z Files may take time to delete, depending on the capacity of the memory
card mounted and the file type.
z If files have been set in Protect mode, they cannot be deleted until they are
unprotected.
Protect
This function allows you to protect valuable files from being erased accidentally.
Protect One
1. Set the Mode Dial to [
2. Press MENU.
].
3. Slide Selector Dial (
) to select
[PROTECT] and press ENTER.
4. Slide Selector Dial (
) to select
[ONE FILE] and press ENTER.
Message “PROTECT?” is displayed.
How to select file to protect
z When the message “PROTECT?” is displayed, you may press
ENTER to confirm the protection of current displayed file.
z When the message “PROTECT?” is displayed, you may slide
Selector Dial (
) to select the image you want to protect.
5. Press ENTER to protect the file.
The protect icon will be displayed.
E34
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z How to cancel the Protect
z Follow the steps (Protect One) above to remove
the protect setting.
z If an image has been set to protect, the
“UNPROTECT?” message will display on screen.
Press ENTER the protect setting of this image will
be removed.
Protect All
1. Set the Mode Dial to [
2. Press MENU.
].
3. Slide Selector Dial (
) to select
[PROTECT] and press ENTER.
4. Slide Selector Dial (
) to select
[ ALL FILES] and press ENTER.
Message “PROTECT ALL?” is displayed.
5. Press ENTER to complete the Protect All setting.
The protect icon will be displayed.
The display will return to preview screen.
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Cancel All
1. Set the Mode Dial to [
].
2. Press MENU.
3. Slide Selector Dial (
) to select
[PROTECT] and press ENTER.
4. Slide Selector Dial (
) to select
[CANCELALL] and press ENTER.
Message “UNPROTECT ALL?” is displayed.
5. Press ENTER to complete the Unprotect All setting.
The display will return to preview screen.
Print
This function allows you to select certain (JPEG) files or set all (JPEG) files to print
out.
Print One File
1. Set the Mode Dial to [
].
2. Press MENU.
3. Slide Selector Dial (
) to select
) to select
[PRINT] and press ENTER.
4. Slide Selector Dial (
[ONE FILE] and press ENTER.
Message “PRINT?” is displayed.
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How to select file to print
z When the message “PRINT?” is displayed, you may press ENTER to
confirm the printing of current displayed file.
z When the message “PRINT?” is displayed, you may slide Selector Dial
(
) to select the image you want to print.
5. Press ENTER to set the file to print.
z How to cancel the Print One
z Follow the steps above (Print One) to remove the print setting.
z If an image has been set to print, the
“CANCEL PRINT?” message will display on
screen, press ENTER the print setting
of this image will be removed.
Print All
1. Set the Mode Dial to [
].
2. Press MENU.
3. Slide Selector Dial (
) to select
[PRINT] and press ENTER.
4. Slide Selector Dial (
) to select
[ALL FILES] and press ENTER.
Message “PRINT ALL?" displays.
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5. Press ENTER to set all files to print.
The print icon will display.
The display will return to preview screen.
Cancel All Files
1. Set the Mode Dial to [
].
2. Press MENU.
3. Slide Selector Dial (
) to select
) to select
[PRINT] and press ENTER.
4. Slide Selector Dial (
[CANCEL ALL] and press ENTER.
Message “CANCEL ALL PRINT?” is displayed.
5. Press ENTER to complete the Cancel All Print setting.
The display will return to preview screen.
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MP3
This function allows user to use this DV as an MP3 player for playing music
data.
1. Set the Mode Dial to [ MP3 ].
2. Plug the supplied earphone to the AV Out terminal located on the camera.
(page 9)
3. Press ENTER button to select “ EARPHONE” displayed on the LCD.
4. Slide Selector Dial (
) to select the music you want to play.
nIn playback menu, you may press MENU to change the playback mode as
you like:
1.
2.
3.
4.
: All tracks are repeated.
: All tracks are played.
: Selected track is repeated.
: Selected track is played.
n During playing, slide Selector Dial (
) to adjust the volume.
5. Press Shutter Button.
n The music will play. This DV camera plays MP3-based music only.
Note
l The LCD monitor will close in 30 seconds and you can turn it on by
pressing any Button.
l The LCD Monitor can only display 8 letters’ music title in English alphabet
(including number), for example, ABCDEF12. Please change the music title
to English or number for display.
l In the following situations, the music title will be displayed as TRACK001,
TRACK002…etc:
1. The unidentifiable music title.
2. Music title over 8 letters (including number).
3. Music title with space, for example, ABCDE2.
How to download the music data to video camera
Use the Mass Storage Function to download the music data to the
“AUDIO” folder (page 57).
How to enjoy the music data
Connect the earphone to the earphone jack in the DV and use the
earphone to enjoy music data .
E39
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Changing the Digital Video Setting
This section explains how to change settings for the camera.There are
10 items:
Setting the Beep Sound
Setting the Power Off
Setting the LCD Confirmation Time
Formatting Internal Memory / Memory Card
Adjusting the LCD Brightness
Setting the Frequency
Setting the Date Imprint
Setting the Language
Changing the Video Out Signal Method
Setting the Date and Time
Setting the Beep Sound
The DV beeps to alert you when you press a button. You can change the setting
depending on whether you want the beep to sound or not.
1. Set the Mode Dial to [ SET ].
2. Slide Selector Dial (
) to select
[BEEP SOUND] and press ENTER.
3. Slide Selector Dial (
) to select the
setting (ON or OFF) and press ENTER.
Note
z If you select [OFF], the beep sound will be disabled.
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Setting the Power Off
The digital video will turn off automatically in Record and Playback to conserve
the battery if no operation is performed for the preset length of time. The auto
power off time can be set in 30, 60, or 90 seconds.
1. Set the Mode Dial to [ SET ].
2. Slide Selector Dial (
) to select
[POWER OFF] and press ENTER.
3. Slide Selector Dial (
) to select the
auto power off time (30SEC, 60SEC or
90SEC) and press ENTER.
Note
z When using the AC Adapter, the AUTO POWER OFF function will be
disabled although the auto power off time has been set.
z In Playback Mode, when doing the auto playback, playing the motion file, or
voice file, this function will be disabled.
z In MP3 Mode, when playing MP3 file, this function will be disabled.
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Setting the LCD Confirmation
When you press Shutter Button to take a still image, the image will be displayed on
the LCD monitor. The confirmation time can be set in 1, 3, or 5 seconds.
1. Set the Mode Dial to [ SET ].
2. Slide Selector Dial (
) to select
[LCD CONFIRM] and press ENTER.
3. Slide Selector Dial (
) to select the
confirmation time (1SEC, 3SEC, or 5SEC)
and press ENTER.
Note
z The image will be played right after capturing for the preset time for
confirmation.
z Images are not displayed when the LCD Confirmation Time is set to OFF.
The images are recorded immediately after taking.
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Formatting Internal Memory / Memory Card
This function allows you to format Internal Memory and Memory Card.
z
z
Do not try to format your internal memory or memory card by PC.
Before using the memory card, please format the card in the video camera first
to guarantee to have the best compatibility and performance.
1. Set the Mode Dial to [ SET ].
2. Slide Selector Dial (
) to select
[FORMAT] and press ENTER.
Message “FORMAT INTERNAL MEMORY?’ will display if internal memory
is going to be formatted.
Message “FORMAT SD CARD MEMORY?” will display if memory card is
going to be formatted.
or
Note
z Formatting will delete all the files recorded on the storage media (included
protected files).
z Some Memory Card formatted with other devices cannot be used in this
DV.
E43
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Adjusting the LCD Brightness
The function allows user to adjust the brightness of the LCD monitor when it is
hard to see, such as in strong sunlight. It can be adjusted as below: SMALL ( ),
MIDDLE ( ), or LARGE ( ).
1. Set the Mode Dial to [ SET ].
2. Slide Selector Dial (
) to select
[BRIGHTNESS] and press ENTER.
3. Slide Selector Dial (
) to select the
brightness (SMALL, MIDDLE, or LARGE)
and press ENTER.
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Setting the Frequency
This function allows you to set the frequency usage for the DV. You may have the
option to choose between 50HZ and 60HZ.
1. Set the Mode Dial to [ SET ].
2. Slide Selector Dial (
) to select
[FREQUENCY] and press ENTER.
3. Slide Selector Dial (
) to select the
Frequency (60HZ or 50HZ) you need to
use in this DV and press ENTER.
Setting the Date Imprint
This function allows the user to record images imprinted with the date.
1. Set the Mode Dial to [ SET ].
2. Slide Selector Dial (
) to select
[DATE IMPRINT] and press ENTER.
3. Slide Selector Dial (
) to select the
setting (ON or OFF) and press ENTER.
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Setting the Language
This function allows user to set the language to be displayed on the LCD monitor.
Language can be set as below: ENGLISH, FRANÇAIS, DEUTSCH, ESPAÑOL,
ITALIANO, NEDERLANDS, PORTUGUÉS,
.
1. Set the Mode Dial to [SET].
2. Slide Selector Dial (
) to select
[LANGUAGE] and press ENTER.
3. Slide Selector Dial (
) to select the
language you want to use in this DV
and press ENTER.
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Changing the Video Out Signal method
If you wish to play records files on a TV when you are abroad, change the Video
Out Signal Method according to the video system used in the country where you
are. USA, Canada, Japan, etc. use NTSC system, while France, German, Italian,
Dutch, etc. use PAL system.
1. Set the Mode Dial to [ SET ].
2. Slide Selector Dial (
) to select
[VIDEO OUT] and press ENTER.
3. Slide Selector Dial (
) to select Video
Out Signal (NTSC or PAL) you want to use in
this DV and press ENTER.
Setting the Date and Time
Please check page 17 for how to set the date and time.
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Others
Recording Capacities
The table below gives only an approximate recording time (Motion Picture / Voice)
and picture counts (Still Picture) available by memory media capacity.
Internal Memory
Mode
Resolution
320 x 240
160 x 120
Voice(HH:MM)
16MB
00:01
00:02
00:05
00:06
00:09
00:59
17
F
N
E
F
N
Motion (HH:MM)
2048 x 1536
1600 x 1200
F
F
N
F
N
22
Still
38
800 x 600
58
96
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Memory Card
Mode
Resolution
16MB
00:01
00:02
00:05
00:06
00:09
00:59
17
32MB
00:02
00:04
00:10
00:13
00:20
02:03
36
64MB
00:05
00:09
00:22
00:29
00:42
04:17
75
128MB
00:11
00:19
00:45
00:58
01:24
08:31
151
F
N
E
F
Motion
320 x 240
160 x 120
(HH:MM)
N
Voice(HH:MM)
2048 x 1536
1600 x 1200
F
F
N
F
N
21
46
96
192
Still
38
80
168
335
(pic)
800 x 600
58
122
256
509
96
202
423
844
Important
z Because there are numerous types of Secure Digital Memory Cards, thus,
before using a commercially available memory card, check with its
manufacture to be certain it is compatible with your digital video.
z NOT ALL MEMORY CARDS ARE CREATED EQUAL! Recording
capacities depends on brand and shooting subjects.
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Warning Message
If the warning message is displayed on the LCD monitor, follow the procedures
below.
Message
Remedy
FILE NUMBER OVER!!
No more file numbers can bee added. Insert a
new memory card to continue recording.
Unplayable file selected.
UNMATCHEDFILE!!
PROTECTED FILE!!
File is protected. Unprotect file before deleting.
THE CARD IS LOCKED!! Card write protect is set to [LOCK]. Release lock.
MEMORY FULL!!
Print set up has exceeded the limit. Select some
images and remove them from print setting.
Format card again. If warning message is still
displayed, there is problem with card. Use
another card.
CARD ERROR!!
E50
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SOFTWARE INSTALLATION GUIDE
Note
Do not connect the camera to your computer via the supplied USB cable
BEFORE successfully installing the camera’s drivers from the supplied CD-ROM.
Computer System Requirements
Please see page 7 for details.
Introduction to Software Applications
Option
Description
Camera Drivers
The drivers enable the camera to become an external
removable drive on your computer so that still pictures
and video clips can be downloaded to your computer
from the camera.
Note:
Drivers installation is necessary for any of the required
operating systems.
DivX
This software enables you to play back video clips
downloaded from the camera.
Note:
Both Windows and Macintosh users must install DivX
so as to view video clips on your computer.
AcrSoft VideoImpression This software enables you to take video clips on your
computer.
AcrSoft PhotoImpression This software enables you to edit and enhance pictures.
AdobeAcrobat Reader
This software enables you to view the electronic ver
sion of the User’s Guide.
E51
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n Installing Software Applications
Step 1
Step 2
Step 3
Make sure that your camera is NOT connected to the computer.
Insert the supplied CD-ROM into the CD-ROM drive.
The installer would pop up automatically.
Note: If the installer doesn’t appear automatically, then double
click the ‘CD-ROM drive’ icon after locating the CD-ROM drive
under “My Computer” on the desktop.
Step 4
Click the application items listed in the installer to begin installation.
Note:
1. Remember to install the camera drivers for any of the required
operating systems.
2. For any certified operating systems, DivX installation is necessary
for playing back video clips downloaded from the camera.
Step 5
Follow the on-screen instructions to complete the installation of the
camera’s drivers and software application.
Note:
1. Make sure you select Yes option each time message pops up for
yes-or-no decision to continue installation, otherwise setup will exit
without complet ing the installation.
2. Message for DirectX installation would pop up as soon asArcSoft
VideoImpression installation is completed, and follow the on-screen
instructions to complete the DirectX setup, then restart your com
puter after the installation. (Direct X installation is not required under
Windows XP.)
3. After the installation of DivX, message for registering Div X would
pop up, click Cancel to close the message.
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n Important Note for Viewing Video Clips Sent via E-mail
To view e-mailed video clips captured with the DV2020 camera on your computer,
both Windows and Macintosh users must install DivX software. You may install
DivX on your computer from the supplied CD-ROM, or you may download DivX
from website and install it onto your computer instructed by the followings:
Step 1
DivX Codec (FREE) to free download DivX511.exe.
Step 2
Step 3
The file download messgae would pop up, click Save to save
the file into the specified folder on your computer.
Then double click on the downloaded DivX511.exe file.
Click Next.
Step 4
Step 5
Check the licensing agreement, and
click Next.
Check the DivX 5.1.1 option only, and
click Next.
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Step 6
Click Install.
Click Finish.
Step 7
Step 8
To play back video file, simply double click on the desired video file.
For some operating system, such as Windows 98SE, to ensure
playback, you may open up Windows Media Player first by going
to Start – Programs – Accessories – Entertainment –
Windows Media Player, then either drag the video file into the
window player, or locate and select the video file by going to File
– Open – Browse for playing back the file.
CONNECTING THE CAMERA TO THE
COMPUTER
Note
DO NOT connect the camera to your computer via the USB cable BEFORE
successful installation of the camera’s drivers. (page 51 )
n Connect the camera to a USB port on the computer via the
supplied USB cable
1. Plug one end of the USB cable into your camera and the other end into the USB
port of your computer (located either at the back or front of your computer).
2. Set the Mode Dial either to the SET position or to the Motion (
Do not set the Mode Dial to the other mode positions.
3. Power on the camera.
) position.
l
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Important!
When the camera is connected to your computer for the first time after the
installation of the camera drivers from the supplied CD-ROM, either of the 2
following situations would occur.
1. If the Mode Dial is set to the SET position, the computer will recognize the cam
era and automatically complete the installation of the camera onto the computer.
2. If the Mode Dial is set to the (
) position, the computer will recognize and
install the camera onto the computer, and messages prompting you to select
may occur under Windows 98SE, Windows 2000 and Windows XP operating
systems.
nUnder Windows 98SE
1
2
3
The following message will pop up,
indicating that the Windows system
recognizes a new device and is
searching for the driver.
The following message will pop up to ask
for insertion of Windows 98SE CD-ROM.
Insert the Windows 98SE CD-ROM into the
CD-ROM drive, then click “OK”.
Click “Browse” to find the driver.
4
Locate and double click Windows 98 folder,
then click “OK” .
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5
6
Click “OK” to continue and complete the
installation.
Click “Start > Setting > Control Panel > System >
Device Manager > Imaging Devices” to check if
Concord DV2020 appears under “Imaging
Devices”. If not, please re-install the drivers or
re-connect the camera.
Note: Ensure that the camera is still connected to the
computer while checking.
n Under Windows 2000 Operating System
1
The following message will pop up, indicating
that the Windows system recognizes
the new device and is searching
for the driver.
2
The warning message of “Digital Signature
Not Found” will pop up. Click ‘Yes’ to
continue. If ‘No’ is clicked, you’d be asked
to exit setup without completing the
installation.
3
Click ‘Start > Setting > Control Panel > System >
Hardware > Device Manager > Imaging Devices’
to check if DV2020 appears under
“Imaging Devices”. If not, please re-install the
driver or re-connect the camera.
Note: Ensure that the camera is still connected to
the computer while checking.
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n Under Windows XP Operating System
1
The Windows system will recognize the new
device and the message of driver search
appears. Click ‘Next’ to continue
installation.
2
The “Windows Logo Testing” warning
appears; click ‘Continue Anyway’ to
proceed.
Note:
The computer will prompt you to install
software for the camera,please follow on-screen
instructions to complete installation.
3
Click ‘Start > Control Panel > Performance and
Maintenance > System > Hardware > Device
Manager > Imaging Devices’ (if the panel is not
already displaying the classic view, click
‘Switch to Classic View’) to check
if DV2020 appears under ‘Imaging Devices’.
If not, please re-install the driver or re-connect the camera.
Note: Ensure that the camera is still connected to the computer
while checking.
Note
1. For Windows 2000/ME/XP operating systems, if the Mode Dial is accidentally
rotated from the SET position or the ( ) position to the other mode positions,
the message about unsafe removal of device would pop up, close the mes
sage by clicking the OK button from the message window, then rotate the
Mode Dial back to the SET position or the (
2. For Windows 2000 operating system, if the Mode Dial is accidentally rotated
from the SET position or the ( ) position to the other mode positions, the
) position.
error message of installation may pop up, close the message by clicking the
Finish button from the message window, then rotate the Mode Dial back to the
SET position or the (
) position.
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DOWNLOADING PICTURES /VIDEO CLIPS/
MUSIC ONTO YOUR COMPUTER
Note
1. Do not connect the camera to the computer before successful installation of
the camera’s drivers and software. (page 51)
2. For any required operating systems, Div X player must be installed so as to
view video clips on your computer.
For Windows Users (Windows 98SE/ME/2000/XP)
1. Connect the camera to the computer. (page 54)
2. Set the Mode Dial to the SET position.
3. Turn on the camera.
z Mass Storage Device” will display on the camera LCD.
4. Double click My Computer.
5. Double click Removable Disk.
6. To access pictures and video clips, double click DCIM.
To download MP3 data to the camera, double click AUDIO and save MP3 data
into its folder.
For Macintosh Users (Mac OS 9.X)
1. Connect the camera to the computer. (page 54)
2. Set the Mode Dial to the SET position.
3. Turn on the camera.
z After a few moments, the external hard drive will appear on the desktop.
4. Double click the “untitled” removable drive that is on your desktop.
5. For pictures and video clips, double click DCIM.
To download MP3 data to the camera, double click AUDIO and save MP3 data
into its folder.
Note
z DCIM folder is for image files.
z AUDIO folder is for MP3 files.
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Attention
1. Do not rotate the Mode Dial to the other mode positions from the SET position
when connecting to the computer with the camera on, otherwise the hard disk
of the camera installed on your computer might be damaged.
2. If the Removable Disk can not be found in your computer, please re-install the
camera drivers from the supplied CD-ROM (page 51) and re-connect the cam
era to the computer (page 54), and/or format the storage media (page 43).
3. Do not turn off the camera or disconnect the USB cable when using the Mass
Storage Function (SET mode) to copy or delete files.
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USING ARCSOFT PHOTOIMPRESSION
Windowsonly
Step 1 Do not connect the camera to the computer before successful in
stallation of the camera’s drivers. (page 51 ).
1. Connect the camera to the computer. (page 54)
2. Set the Mode Dial to the SET position.
3. Power on the camera.
Note: Do not rotate the Mode Dial to the other mode positions.
Step 2 Launch ArcSoft PhotoImpression software
by double clicking the PhotoImpression icon
on the desktop, or via Start > Programs >
ArcSoft PhotoImpression > PhotoImpression
from the application list on your screen.
The application screen would show.
Step 3 Click on [From Folder] at the lower left hand corner,
and click [Browse…], then browse will open,
then locate and select the Removable Disk
and DCIM and 100DCIM folder, then click OK,
the pictures will then be added to your album at
the bottom of the application.
Double click the desired thumbnail to open.
Note:
Only still pictures can be trnsferred to PhotoImpression.
Step 4 You are now ready to print, store or further enhance your pictures. Please
refer to ArcSoft’s Software help section for a tutorial on all the features
PhotoImpression offers.
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USING ARCSOFT VIDEOIMPRESSION
Windows only
You can record live video clips on your computer by using the ArcSoft
VedeoImpression software.
Step 1 Do not connect the camera to the computer before successful installa
tion of the camera’s drivers. (page 51 ).
1. Connect the camera to the computer. (page 54)
2. Set the Mode Dial to the (
3. Power on the camera.
Note:
) position.
1. If you connect the camera to the computer for the first time after the
installatin of the camera drivers from the supplied CD-ROM, see more
information about it on page 54.
2. Do not rotate the Mode Dial to the other mode positions.
Step 2 Launch ArcSoft VideoImpression software by double clicking the
VideoImpression icon on the desktop, or via Start > Programs >
ArcSoft VideoImpression > VideoImpression from the application list
on your screen. The application screen would show.
Step 3 Click “ Create a New Video” .
Step 4 Click “ Capture from Device” .
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Step 5 Click the RECORD button to record video.
To stop recording, click the STOP button,
then the recorded video clips will be then
added to the album at the bottom of the
screen as listed in step 4.
To view, save and edit your video clips
using all the features that VideoImpression
offers, refer to ArcSoft’s help section for a tutorial.
Note:
Make sure the driver of DV2020 camera is selected
from the source driver list on this screen.
Important:
During Previewing and Capturing, do not attempt to turn off the camera
or disconnect the USB cable as this could result in malfunction of the
camera and your computer. Please turn off the Software Application first
before powering off the camera or disconnecting the USB cable.
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TROUBLESHOOTING
The troubleshooting guide is designed to help you solve common problems. If the
problem encountered is not included in this section, please contact your local cus-
tomer support hotline.
SYMPTOM
PROBLEM
SOLUTION
Connection failure.
I cannot upload
Check to make sure all cable
connections are properly and securely
plugged in.
images to the PC, or
the Removable Disk
forDV2020 camera is
not shown up in my
computer.
a. The camera’s
drivers from the
suppliedCD-ROM
are not installed
on your computer.
b. The camera device
is not installed on
your computer
a. Install the camera’s drivers from
the supplied CD-ROM onto your
computer.(See page 51)
b. See page 55 to install the camera
device onto your computer.
You may check whether the camera
device has been installed on your
comuter successfully or
when connecting
the camera to your
computer for the
first time after the
installation of the
camera drivers.
not by doing the followings:
1. Connect the camera to your
computer.
2. Set the Mode Dial to SET postion.
3. Power on the Camera.
4. Go to My Computer – Properties
– Hardware – Device Manager
– Hard Drives, then click Hard
Drives to check whether Con
cord DV2020 is shown under it. If
not, or the itme of DV2020 is
marked with the exclamation mark,
re-install the camera drivers from
the supplied CD-ROM, then do the
steps from 1 to 3 listed above to
install the camera onto your
computer.
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The downloaded TheDiv X player from
video clips cannot be the supplied CD-
Install the Div X player from the
supplied CD-ROM. (page 51)
played back.
ROM is not installed
on your computer.
I cannot use ArcSoft Connection failure
VideoImpression to
capture live video
clips by showing
message “ cannot
connect to device”.
Check to make sure all cable
connections are properly and securely
plugged in.
The imaging device
forDV2020 camera is
not installed in your
computer.
1. Install the camera drivers from the
supplied CD-ROM onto your
computer. (page 51)
2. Connect the camera to the
computer.
3. Set the Mode Dial to the (
position.
)
4. Power on the camera.
You may check whether the
imaging device has been installed
on your comuter successfully or
not by going to My Computer –
Properties – Hardware – Device
Manager – Imaging Device, then
click Imaging Device to check
whether DV2020 is shown under
it. If not, or the itme of DV2020 is
marked with the exclamation mark,
re-install the camera drivers from
the supplied CD-ROM, then do the
steps from 2 to 4 listed above to
install the imaging device onto your
computer.
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Note: If the problem persists, go
to My Computer – Properties –
Hardware – Device Manager –
Other devices, then right click on “
Concord DV2020 Camera” with
exclamation mark under Other
devices, click “Remove (Uninstall) to
delete the device driver from the
computer. After that, re-install and
re-connect based on the steps listed
above.
Driver for DV2020
camera is not
selected.
Select the driver of DV2020 camera
from the drop-down list in step 5 page
62.
My friend cannot play Div X has not been
back the video clips I installed on the
sent via e-mail on his/ computer yet.
her computer.
Install Div X onto the computer from
the supplied CD-ROM (page 52). Or
download Div X from website, then
install it onto the computer (page 53).
Note: Depending on the version of your operating system, some of the procedures
described above might not exactly match the windows/dialog boxes that appear on
your screen. When in doubt, follow on-screen instructions and/or refer to the user
documentation that comes with your operating system.
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GETTING HELP
You can get help from our troubleshooting section, FAQ on our website or by con-
tacting a customer support representative.
Website Customer Support/FAQ
the Frequently Asked Questions (FAQ) by clicking the appropriate camera model
picture in the “Camera Support “ Section. Most support issues are answered in the
FAQ section. You can also E-mail us by clicking the E-mail address link to the cus-
tomer support center in the “Camera Support” Section.
For Camera Support please contact:
Toll Free in the US and Canada:
• (866) 522-6372
Toll Free in Europe:
• UK: 0800-1696482
• Spain: 900-973195
• Germany: 0800-1800563
• Italy: 800-781883
Monday – Friday 8:00am – 8:00pm
Saturday:
Sunday:
9am – 5pm
12pm – 4pm
• France: 0800-917599
Email: For Camera Support via E-mail, please
Toll:
• +31-53-4829779
Monday – Friday 09:00 – 18:00
Saturday & Sunday: closed
(Central European Time)
Note: Working hours are subject to change without prior notice.
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REGULATORY INFORMATION
REGULATORY INFORMATION
FCC INFORMATION
FCC WARNING: This equipment meets the limits for a Class B digital device, pur-
suant to Part 15 of FCC rules. Only the cable supplied with the camera should be
used. Operation with other cables is likely to result in interference to radio and TV
reception and could void the user’s authorization to operate this equipment. This
device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
•
•
This device may not cause harmful interference.
This device must accept any interference received, including interference that
may cause undesired operation.
Tested to comply
with FCC standards
for HOME OR OFFICE USE
Changes or modifications not expressly approved by the manufacturer may void the
user’s authority to operate this equipment.
USER INFORMATION
NOTE: This equipment has been tested and found to comply with the limits for a
class B digital device, pursuant to Part 15 of the FCC Rules. These limits are de-
signed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interfer-
ence will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment on and off, the user is encouraged to try to correct the interference by
one or more of the following measures:
•
Reorient or relocate the receiving antenna.
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•
•
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
- This product is in conformity with Directive 89/336/EEC.
Concord, Concord Eye-Q and the Concord Eye-Q logo are registered trademarks or trademarks of
Concord Camera Corp., in the United States and/or other countries. Microsoft and Windows are
either registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries. Mac and Macintosh are registered trademarks or trademarks of Apple Computer,
Inc. in the U.S. and other countries. All other brands and product names are either registered trade-
E68 marks or trademarks of their respective owners.
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