ImageReader Express
CompactColorFlatbedScanner
User’sGuide
P/N DOC-FB4B
799250
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TableofContents
Chapter 1
Introduction..................................... 1-1
Welcome........................................ 1-1
Usingthismanual............................ 1-1
Assistance................................. 1-1
What is TWAIN?................................... 1-1
Anoteaboutapplicationsoftware ................ 1-2
Packagecontents ................................. 1-3
Systemrequirements ............................... 1-3
Chapter 2
ScannerInstallationandInfoTechnician............... 2-1
Installation ....................................... 2-1
Connectingthescanner ....................... 2-1
Usingthepass-through........................ 2-1
TheInfoTechnician................................. 2-2
Installingthedevicedriver ...................... 2-2
Installingtheapplicationsoftware ....................... 2-2
Chapter 3
Using your scanner ............................... 3-1
Scanningfeaturesandcontrols ........................ 3-1
Hardwarefeatures ........................... 3-1
Softwarecontrols ............................ 3-2
Scanningimages .................................. 3-6
SelecttheTWAINsource ...................... 3-8
Thescanningprocess......................... 3-9
Otherscanningfeatures ....................... 3-9
Appendix A
GeneralScanningTips................................................................A-1
Troubleshooting ................................. A-1
PrinterProblems................................................................A-2
ErrorMessages...................................................................A-3
Scannercare ............................... A-5
FCCradiofrequencyinterferencestatement ............... A-5
Limitedtwoyearwarranty ............................ A-6
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Chapter 1
Introduction
Welcome
ThankyouforpurchasingtheInfoImageReaderExpressScanner.This
productistheresultofoureffortstodevelophightechnology
computerperipheralsthatareeasytouse,affordablypriced,andthat
enhanceyourcomputingexperience.
Using this manual
Thismanualincludescompleteinstructionsforscannerinstallation,
use,andmaintenance.Notethat“use,”inthiscontext,refersto
scanneroperationindependentofthetaskperformedwiththe
applicationsoftware.Thisguideisorganizedina“doasyouread”
format.Forbestresults,performthetasksastheyarepresented.
ThismanualassumesthatyouhaveabasicunderstandingoftheDOS
andWindowsoperatingsystem.Asaconvention,thisguidepresents
allreferencestoguidenamesorsectionsinitalics,andcommands
youmusttypeatacommandlinearepresentedinadifferenttypeface.
Assistance
Ifyouexperiencedifficultiesandcannotfindsolutionswithinthis
guide,pleasecontactInfo’sTechnicalSupportDepartmentat(800)
777-3280, MondaythroughFriday, between8:00AM and4:30PM,
Pacifictime.Ifyouwish,youmayfaxquestionsto(408)538-2577,or
emailaddressforreturncontact.WemaintainaBBSat(408)538-
2580thatcontainsthelatestupdatestooursoftware,aswellasa
websiteatwww.infoconnection.com,andfaxbacksystemat(408)
538-2585.
What is TWAIN?
TWAINistheinterfacethatlinksthescannerwithscanningsoftware
applications.TWAINisanindustrystandardthatenablesyoutouse
theImageReaderwithanyTWAIN-compliantsoftwareapplication.
1-1
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WiththeintroductionofWindows95,theTWAINspecificationhas
beenoverhauledtotakeadvantageofthe32-bitarchitecture.When
youinstallourscannerdriverunderWindows95,youwillhavetwo
TWAINsources—onefor16-bitapplicationsandonefor32-bit
applications.Usethefollowingasaguidetoselecttheappropriate
source.
16-bitapplicationsarelegacyWindows3.xprogramsthatyouare
runningunderWindows95. InfoCenterandImagePals2GO!
imageeditorare16-bitapplications.
32-bitapplicationsareprogramsspecificallydesignedfor
Windows95, totakeadvantageofperformanceenhancements
providedbythenewarchitecture.
Youmayexperiencescanningproblemsifyoudonotusethe
appropriatesourcebeforescanning.
ThereisnochangetotheTWAINsourceforWindows3.xusers.Only
the16-bitTWAINsourceisinstalled.
Anote aboutapplicationsoftware
Thescannerhardwarebyitselfisnotveryuseful.Ittakesacombination
ofthescannerhardwareandapplicationsoftwaretoperformanytask.
Beforeyoubeginscanning,youneedtochoosetheappropriate
applicationtouseforthetaskathand.Pleasereadthissectiontogain
anunderstandingofthetypesofscanningsoftwarethereare.
Scanningsoftwaregenerallyfallsintotwogroups,Graphics(image
editing),orOCR(OpticalCharacterRecognition).Eachtypehas
specificfeaturesdesignedtoaddressthetechnicalchallengesfacedin
thescanningofgraphicsoroftext.
Graphics:Softwareprovidestheuserwithimageeditingtoolsfor
performingextensivemodificationstoart,photographs,orother
continuoustoneimages.Whilehavingtheabilitytoscantext,unlike
OCRsoftwareitisnotdesignedtospecificallyidentifyindividual
characters. Anyimagescannedusingagraphicsprogramcanonlybe
savedinagraphicsfileformat(i.e.TIFForJPEG).Itcannotbesavedas
aneditabletextfile.YourscannerpackagecontainsImagePals2GO!
imageeditingsoftwaretofacilitateyourimageeditingrequirements.
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OCR:Softwareinthiscategoryisdesignedtorecognizealphanumeric
charactersinpreparationforexporttowordprocessinganddesktop
publishingapplications.Inotherterms,itcreatestextfiles.OCR
softwarewillnotprovideimageeditingcapabilities.Ifthereisno
intentionofeditingagivenpieceoftext(withorwithoutgraphics),it
maybesimplertoscanandsaveitasagraphic.OCRisoneofmany
scanningcontrolfeaturesincludedintheInfoCenterapplication
software.
Additionaltypesofapplicationsareavailablethatoffersolutionsfor
specialoruniquetasks.Theseincludedocumentstorage,form
scanning,faxutilities,copyutilities,customscreensavercreation,
photoalbumcreation,andsoon.Ifapplicationsareintendedtolink
directlytothescanningdevice,lookfortheTWAIN-compliant
specification.Ifcompliant,theyarecompatiblewithInfoImageReader
scanners.
Package contents
Verifythatallmaterialshavebeenreceivedbeforesettingupandusing
yourscanner.Thispackagecontains:
• ImageReaderExpressscanner
• Interfacecable
• Poweradapter
• QuickStartGuide
• ThisUser’sGuide
• Info’sSystemSoftwareCD-ROMincludinginstallation
andapplicationsoftware
• Scannerregistrationcard
System requirements
Systemrequirementsarelargelydependentonthe“work”performed.
Bywork,wearereferringtothetaskoroperationperformedusingthe
scannerinconjunctionwithapplicationsoftware.
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Becausescannersarecapableofinputtinglargeamountsofdatain
relativelyshortperiodsoftime,theycommonlypushcomputer
systemstothelimitsoftheircapabilities.Beforebeginningany
scanningtaskoroperation,carefullyconsideryoursystem’s
processingcapabilities,especiallyprocessorspeed,RAM,and
availableharddiskspace.OCRprocesses,faxoperations,andthe
processingofsimpleblack&whitegraphicsareleastdemanding.
Highresolutionscanningoflargeimagesinfullcolorcreatesan
extremedemandforprocessortimeandmemory.
WhenyouarescanningwiththeTWAINinterface,thenumberlabeled
imagesize(calculatedinbytes)providestheworkingfilesizethatis
theresultoftheselectedscanningmode,resolution,andimagesize.
Takecarefulnoteofthisinformation.
Minimumandrecommendedsystemrequirementsare:
• 486processoror100%compatible
• DOS5.0orlaterwithWindows3.1x,orhigher
• CD-ROM drive
• 8 MB RAM minimum; 16 MB RAM recommended
• 10MBavailableharddiskspace;50MBrecommended
• VGA/SVGAmonitorwithatleast256colorcapability,24BitTrue
Color recommended
• EnhancedParallelport
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Chapter 2
ScannerInstallationandInfoTechnician
Installation
Installationofthescanneriscomprisedoffewstepsanddesignedto
beaseasyaspossible.Thefollowinginstructionswalkyouthrough
connectingthescannerandcable.Itisimportanttonotethatboththe
scanninghardwareanditssupportingsoftware(e.g.InfoTechnician
andtheincludedapplications)mustbeinstalledinorderforthe
scannertooperate.
Connecting the scanner
Attachthefemaleconnectoroftheinterfacecabletotheportonthe
scannerlabeledHost.Placethescannerunitinthedesiredlocation,
androutetheinterfacecabletothecomputerinsuchawayasto
assureitissafefrompossibledamageduetopinchingorcrimping.
Insertthemaleconnectoronthecableintotheparallelportonyour
computer.Thecablecanonlybeinsertedoneway—donotforcea
connection.
Important: Thescannerwillnotfunctionuntilthedevicedriveris
installed.ThisisloadedwhenyouruntheInfoTechnician,described
laterinthischapter.
Using the pass-through
Thisscannerisequippedwithanadditionalportforconnectingyour
printerorotherparalleldevice.Thisway,twodevicescansharethe
parallelport,andyouwon’tbeinconveniencedbyhavingtoswitch
cableswhenyouwanttouseoneortheother.
Tousethepass-throughport,connecttheprinter’scabletotheport
labeledPrinteronthebackofthescanner.Boththescannerandthe
printerarenowsharingtheparallelportandcanbeusedatanytime,
exceptintandem.
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TheInfoTechnician
TheInfoTechnicianisanautomaticinstallationutilitythateditsand
installsthescanner’sdeviceandTWAINdrivers.Thesedriversprovide
thelinkbetweenthescanninghardware,thescanningapplication,
andthecomputer’soperatingsystem.
Installingthedevicedriver
RuntheInfoTechniciantoinstallthescannerdrivers.Todoso:
1. PlacetheInfoScannerSystemSoftwareCD-ROMinthe
CDRomdrive. SelectRunfromtheFileMenuinthe
WindowsProgramManager(Windows3.1x), orselect
RunafterclickingStartonthetaskbar(Windows95).
2. Typed:\install\setupatthecommandline(substitutethe
appropriatedriveletteriftheCD-ROMdriveisnotthe“d”
drive).Click OK.
3. SelecttheScannerDriver:Clickonthepicturedisplaying
theImageReaderExpressscanner.
4. ClickOKtoinstalltheTWAINdriverinthe“c”driveor
substitutetheappropriatedriveletterforthedrivethat
containstheWindowsdirectory. Thescreenwillinform
youthattheInstallationwasSuccessful.ClickContinueto
begintheInfoCentersoftwareinstallation(Figure2.1).
Figure.2.1
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Installingtheapplicationsoftware
Whenthehardwareanddevicedriversoftwareareinstalled,installthe
InfoCenterapplicationsoftwarefromtheSystemSoftwareCD.Please
refertotheQuickStartGuideforInfoCenterandImagePals2GO!
ImageEditorinstallationinstructions.Manualsforbothapplications
arealsoincludedontheInfoSystemSoftwareCD.
PerformUtilityDiagnostic
Afterinstallingthedevicedriverandapplicationsoftware,checkthat
yourdriverisinstalledatthecorrectportaddressbyperforminga
scannerutilitydiagnostic.Thisstepwilldetermineifthescanner
is recognized by the computer
1. SelectInfoTechfromtheprogrammanagerinWindows3.1xor
fromtheStartmenuinWindows95.
2. FromInfoTechselectScannerUtilitychecktheEPPboxandclick
onVerifyPortintheUtilitywindow.
(Figure2.2)
3. Thediagnosticwillsearchforandconnecttocorrectportad
dress.Ifthediagnosticissuccessfulyouwillreceivethefollowing
message(figure2.3). ClickO.K.andperformatestscan.
figure2.3
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Ifthediagnosticisunsuccessfulyouwillreceivethefollowingmessage
(fig.2.3)whichmostcommonlyindicatesthatyouneedtofollowthedi-
rectionsbelowtochangetheParallelportoptioninyourcomputer’s
BIOSsetup.
figure2.3
InordertoensurethebestresultspossiblewithyourImageReader
Expressscanner,youwillneedtoselectEPP(EnhancedParallelPort)
modeinyourcomputer’sBIOSorCMOSsettings-seeinstructions
below.
EnhancedParallelPortissupportedbylatemodelmotherboards(i.e.
VLBandPCI).Contactyourcomputermanufacturerifyouareunsure
aboutwhetherornotyoursystemsupportstheEPPmode. Ifyour
systemdoesnotsupporttheenhancedparallelmode,contactInfo
PeripheralsInc.at(408)538-2500ext.2534toorderanEPPinterface
card.
Important!
ChangingyourBIOSorCMOSsettingscanrenderyourcomputer
systeminoperable. UsecautiontoensurethatonlytheParallelmode
ischanged(thiswilleffectyouparallelportonly).Pleaseconsultyour
computerhardwaremanualforinstructionsspecifictoyoursystem.
ToChangeYourParallelPortModeSetting(inmostsystems):
1.Restartyourcomputerandwheninstartupmodepressyour
deletekey,thiswilltakeyoutotheBIOSMenu.
2. LocatetheParallelPortoption,itwilltellyouwhataddressthe
parallelportissetforandthemodeoftheport.
3. Readyourscreenforinstructionsonhowtochangesettings,
andchangeyourparallelportsettingtoEPP.
4. Gobacktothemainmenu.
5. Exitandsavechanges.
IfyouencounterdifficultychangingyourBIOSsetting, please
refer to your computer manual or contact your computer
manufacturer.
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Chapter 3
Using your scanner
Scanningfeaturesandcontrols
Beforescanningimages,itisimportanttounderstandthescanner’s
basichardwarefeaturesaswellasthesoftwarecontrols.
Hardware features
Power
Thescannerrequiresitsownpowersource(usetheadapterprovided).
Thereisnoon/offpowerswitchontheunit.Whenthescanneris
pluggedintoapowersource,itspowerisonandtheindicatorlightislit.
Pleasenote:Thepowerlightmayremaindimlylitevenwhenitisnot
pluggedintoapowersupplybecauseitreceivesasmallportionofits
powerfromthecomputer.Thescannerisactivatedwhenfirstpowered
onorwhenyouchooseAcquire.Bydefault,thelampisprogrammedto
remainonevenwhenthescannerisnotinuse-indicatingthatpoweris
available.YoucanusetheLampControlsectioncontainedinthe
ScannerUtilitytoadjusttheamountoftimethescanninglightremains
onwhenthescannerisnotinuse.
ToadjusttheLampControloptionsselectInfoTech>ScannerUtility
fromyourProgramsmenuandclickontheLampControltab.
Figure3.1
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Paper loading
Placethedocumenttobescannedfacedownonthescanningglass.
Books,magazinesandother3-dimensionalobjectscanbeeasily
scannedaswell,bylayingthemonthescanningglass.Withbound
materialsandotherobjects,thecoverisdesignedtoliftupatthe
hingetoaccommodatetheitembeingscanned.Donotforcethecover
downwhenscanningtheseitems,itmaybreakorscratchtheglass.
Papersize
Thescannerwillhandledocumentsranginginsizefromthatofapostage
stamptoalettersizedocument(8.5"x11”),andA4(8.5”x11.7”).
Papercondition
Ifthesheettobescannedhasanyofthefollowingconditions,please
takethefollowingprecautionsbeforeinserting.
• Removepaperclips,pinsorstaples
• Letwetpaperdryfirst
• Avoidscanningdocumentswithcorrectionfluid(dryorotherwise)
Thisavoidsscratchingormarringthescanningglass,andensures
yearsofbeautifulscans.
Softwarecontrols
TheInfoTechnicianloadsaTWAIN-compliantdriver.Thisdriver
functionsasa“userinterface”linkingthescanninghardwareand
applicationsoftware.
Scanningisinitiatedfromwithintheapplicationsoftware.Allscanning
activitiesarecontrolledfromtheuserinterfacewindowtitledFlatbed
Scanner. TheFlatbedScannerwindow’sPre-scancommandisused
topreviewtheimageinordertoadjustthescanningarea,contrast,
andintensitybeforeexecutingtheactual“working”scan.Theactual
scanisthenplacedintotheapplicationsoftwareforviewing,editing,
printing,orstorage.Inthissection,thecomponentsandcontrolsof
theFlatbedScannerwindowareexplained.
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Fig.3.2 TWAINInterface(UsingImagePals2GO!software)
Preview Window
Theinterfacewindow’srightsidedisplaysPre-scannedimages.The
CropBox(dashedline)surroundingtheperimeterisusedtoselectthe
areaofthepre-scannedimagethatyouwanttoscan.Adjustingthis
areasignificantlyeffectstheamountofmemoryusedandthustime
requiredtoperformthescan. Itisalwaysrecommendedthatyou
adjustthecropboxtoscanonlytheportionoftheimagethatyou
needtoscan.Positionthepointeroveracornerofthecropbox,click,
hold,anddragthebordertoadjustthescanningarea.
Settings
ThesettingsboxislocatedinthetopportionofyourTWAINwindow.
Byclickingonthedownarrowyoumayselectfromalistofpre-
definedscansettings. Thesesettingsrepresentfilescontaining
informationabouthowthescannershouldscantheimage. Choose
themostappropriatesettingforyourtask. Forexample: Ifyouare
scanningablackandwhitephotographon8.5”x11”paperyou
wouldselectB/WPhotoPage(letter)intheSettingsmenu. These
settingscanbefurthermodifiedintheControlPanelandEnhance
menu. Ifyourimage/documentdoesnotmeetanyofthese
specificationssimplyselectthedefaultsettingfromthesettingslist.
Pre-scanandthenadjustthecropboxandscanoptions(locatedin
PanelandundertheFiltersandAdvancedmenus)accordingly.Click
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onHelpinthetopportionofthewindowformoreinformationabout
scansettings.
Gamma
Gammareferstothenumericalvalueforthelevelof intensityor
brightnessinthetonesofcolororgrayscaleimages.Asthenumber
increasesthetonalintensityincreases. YourTWAINinterfaceallows
youtomakeadjustmentsfortwotypesofgammasettings.Image
Gammareferstothegammavalues thatdirectlyaffecttheoutcome
ofthescanandwillbesavedwiththerestofyourscannedimage
information.ThisdiffersfromMonitorGammawhichdefineshowthe
tonesinanimagewillbedisplayedonyourmonitor.MonitorGamma
canbeadjustedintheAdvancedmenulocatedatthetopofthe
TWAIN window.
IfthecolorortonesinyourPre-scannedimageareoffbalance,using
theGammacontrolstomakeadjustmentstothepre-scannedimage
willsaveyoutimecorrectingtheimagelaterinaneditingapplication.
TheSettingsmenulocatedabovethepreviewwindowlimitsyouto
Gamma1.0orGamma1.5forscanningcolororgrayscaleimages.
However, TheImageGammalevelsforeachRGBchannelcanbe
balancedindividuallyintheEnhancewindow(locatedunder
Advanced).Thesechangesareeffectiveimmediately,andareshown
inyourpre-scannedimage.
Image Information
Informationaboutyourpre-scannedimageisdisplayedinboxesalong
thebottomofyourTWAINwindow.Usethisinformationasaguide
whendeterminingwhatscanmodeandresolutionyouwanttoscan
at. Theinformationasdisplayedfromlefttorightisasfollows:
• CursorPosition Displaysthecoordinatesofyourcursor
positionasitappearsontheimage.
• ScanAreaCoordinates Displaysthecoordinatesatwhich
thetopleftcornerofthecroppingboxoriginates.
• ScanAreaDimensions Displaysthedimensionsoftheimage
ininchesorcentimeters.
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• ImageSize Displaystheamountofmemorythattheimage
willuse:Imagesize=scanmodexresolutionxscanarea.
Tip:Imagesizecanbereducedbycropping pre-scanned
image.
•ImageMeasurement Displaysunitofimagemeasurement.
Canbeconvertedbetweeninchesorcentimetersbyselecting
Advanced>Preferences.
Pre-scan
APre-scanisalowresolutionscanofyourimagedisplayedinthe
TWAINinterfacewindowonly.YoudoaPre-scantomakeyour
selectionsforsize,andtomakecontrastandintensityadjustments.
Scan
Ascanistheactualimagecapturedattheselectedsettings.Thescan
doesnotappearinthepreviewwindow,itisdisplayedinthe
application’sworkspace.
Panel
Viewyourscanningpreferencesbyclickingthe
Panelbuttonlocatedintheleftportionofyour
interface window. The scanning control
panel(figure3-3)willappear. Thispanelallows
youtomakealloftheimageadjustmentsde-
scribedinthefollowingfourpages.
Figure3.3
Scan Mode
YourscanningmodeoptionsareRGBColor, GrayScale, andblack
andwhite.Theseselectionsindicatetheamountofdatayouwantto
capturefortheimage.Followtheseguidelineswhenselectingascan
modefromthecontrolpanel:
Figure3.4
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RGBColor:ScancolorimagesandphotographsinRGBColormode
whenyouwanttocaptureandreproduceallthecolordata.Tomanage
filesizesefficiently,takecarefulnoteoftheguidelinesforresolution
(describedlater)whenscanninginRGB.ThecombinationofRGBColor
andahighdpicancreateanextremelylargefilesize,aswellastake
severalminutestoscan.
GrayScale:Whatisreferredtoasblackandwhitephotographsare
actuallygrayscaleimages.Differentshadesofgrayareusedtomake
upthewholepicture.Whenyouscanthesetypesofimages,youwant
toscanusingthegrayscalemode.Alsousethismodetoconvertcolor
photographstoblackandwhite.Scanningacolorphotographingray
scalewillcapturethecontinuoustones.
B/W:Thismodecapturesblackandwhiteonly. Usethismodewhen
scanningsinglecolor(usuallyblack)images,suchasdrawingsor
sketches,businesslogos,ortext.
Resolution
Resolutionismeasuredindotsperinch(dpi).Thehighertheresolution
isset,themoredetailinyourimageiscaptured.Therearesome
guidelinesyoushouldfollowwhendeterminingtheresolutionto
scanat..
On-linegraphics:Ifyouarescanninganimagetobeusedon-line,such
astheInternet,aBBSorinamultimediapresentation,youneedn’t
scananyhigherthan100dpi.Thisisbecauseamonitor’sresolutionis
either72dpi(Mac),or96or120dpi(PC),andisnotcapableof
displayingahigherresolution.Imagesscannedat300dpiandviewed
onamonitorwillappearthreetimesaslargeastheactualimage.This
enlargementresultsbecauseyourmonitordisplaysimagesina1:1ratio
ofpixels(ordots),meaningonedotintheimageequalsonedoton-
screen.At300dpi,theimagecontains3timesasmanydotswhen
displayedonthemonitor.
Printedimages:Ifyouplantoprinttheimagesyouscan,setthe
scanningresolutionnohigherthanequaltotheresolutionofyour
printer,typically300dpior600dpi.Thiswillavoidsizingdistortionsin
yourprintedimage.
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Faxingimages:AnyimageyouintendtofaxfromaPC-basedfax
modemshouldbescannedat200dpi. Faxmachinesonlyreceive
imagesat200dpi,andsomeprogramsmayfaultifyoutrytoscanat
higherresolutions.
Refertothechartbelowforresolutionsettingguidelines.
IC=InfoCenter, IPG=ImagePalsGO!
Function
Application ScanMode,Resolution
Scan ‘n Fax
IC
B&W line art, 200 DPI
B&W line art, 300 DPI
True Color, 72-100 DPI
True Color, 150 DPI
Color, 200 DPI
OCR
IC
Color Picture on Monitor
IC or IPG
IPG
IC
Color Picture to Print
Copier Function
Document Images
IC
Color, GS, B&W, 72 DPI
Color, GS, B&W, 72 DPI
Color, up to 4800 DPI
Color, up to 4800 DPI
Word Processor, Scan to Clipboard
High Resolution Images
Color Image Editing
IC
IPG
IPG
Scale
Scalingallowsyoutospecifyanimagesizebeforescanning. Thisop-
tionisusefulbecauseitallowsyoutocontroltheimagefilesize-thus
minimizescanningtimeandoccupieddiskspace.Italsoeliminates
theneccesitytochangetheimagessizeafteritistransferredintoan-
otherapplication.
Inverse
Thiscommandreversesanimage’sdisplay.Blackpixelswillbewhite,
andwhitepixelswillbecomeblack.Theresultingimageislikeaphoto
negativeoftheoriginal.
Brightnessand
Contrast
Thesecontrolsadjustthebrightnessandcontrastoftheimageyou
areabouttoscan.Increasingthecontrastwillsharpentheimageby
excageratingtheimagescolorsortones.Increasethebrightnessto
lightentheimageandcompensateforthecontrastselection.
Experimentwiththesecontrolstodeterminethelookyouprefer.
Usuallythesecontrolsareadjustedtogetherina2:1ratioof
brightnesstocontrast.
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Scanning images
ScanningimageswithyourImageReaderscannerisarelativelysimple
process.Thestepsbelowwalkyouthroughselectingtheappropriate
TWAINsourcetouse,andthenscanninganimageordocument.If
youexperienceproblemsduringanyofthesesteps,pleasereferto
theappendix,Troubleshooting.Youmayneedtomodifythe
configuration.
Select the TWAIN source
BeforeyoucanscanwithyourImageReader,youneedtotellthe
applicationwhatscanneryouareusing.Thescannerisreferredtoas
the“source,”andyouneedtoselecttheappropriatesourceforthe
applicationyouareusing.
Note:Insomecases,anapplication’sUserGuidemaydirectyouto
usetheapplication’scustom“ImageReader”driver.Inthesecases,
theinstructionsprovidedbelowareinappropriateforthatapplication.
Refertothatapplication’suserguideforscanninginstructions.
1. StarttheimageeditingapplicationsoftwareinWindows.
2. ChooseSelectSourcefromtheFilemenu.
3. FollowtheappropriateinstructionsfortheWindowsversionyou
arerunning.
Windows 3.1 and 3.11
SelectFlatbedScanner_16
Windows95orlater
SelecteitherFlatbedScanner_16orFlatbedScanner_32fromthe
Sourcelist,dependingonwhattypeofapplicationyouare
scanninginto.
Note:Ifyouareusinga16-bitapplication,andselectFlatbed
Scanner_32asyoursource, youmaygetaTWAINerrorandnot
beabletoscan.Besuretoselectthecorrectsourcetousewith
32-bitapplicationsand16-bitapplications.RefertoChapter1,
WhatisTWAINformoreinformation.
4. ClickOK.
TheapplicationisnowsettouseyourImageReaderExpresstoscan.
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The scanning process
Theinitiationofthescanningprocessmayvaryfromapplicationto
application.Consulttheapplication’smanualformoreinformationif
thestepsbelowdon’tresultinascan.Theinstructionsprovidedin
thesestepsassumetheapplicationusesthemostcommonprocess.
To scan an image:
1. StarttheTWAINcompliantimageeditingapplicationinWindows.
2. SelectAcquirefromtheFilemenu.ThisdisplaystheFlatbed
Scannerwindow.
3. Placetheimagefacedownonthescannerglass.ClickPrescan.
TheprescannedimagedisplaysinthePrescanwindow.
4. Adjusttheimageasyoudesire.Makeyourselectionsforscan
mode,resolution,etc.,andusethecropboxinthePrescan
windowtoselecttheareayouwanttoscan.Followtheguidelines
describedintheprevioussectiontomakeyourselections.
Note:IftheimageisnotaslargeastheCropbox,theadditional
blankareaisalsoscanned,creatinganunnecessarilylargefile.Be
suretoadjusttheCropboxtofittheexactareayouwanttoscan.
Todoso,simplyclickanddragoneoftheboxcorners.
5. Whenyouaresatisfiedwiththeselectedsettings,clickScan.
Theimageisscannedusingtheselectedsettings,andtransferred
intotheapplication’sworkspace.
6. ClickCanceltoclosetheFlatbedScannerwindow.
Youarereturnedtotheapplication,andthescannedimageis
displayedintheworkspace.Youmaynowmanipulate,save,print,or
faxtheimage.
Otherscanningfeatures
YourImageReaderscanneriscapableofscanningalltypesof
documentsandimages.Thescanninginstructionsprovidedhereare
toensuretheinstallationiscompleteandyourscannerisworking
properly.Formoredetailedinstructionsaboutmanipulatingimages
oncetheyarescanned,orforusingyourscannerforOCR,document
archiving/retrieval,andfaxing,refertothoseapplications’manuals.
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Appendix A
General Scanning Tips
16-bitversus32-bitapplications:
ImagePals2GO!-theimageeditingsoftwareandInfoCenterthe
scanningcontrolsoftwareincludedwiththeImageReaderExpress
scanner-areboth16bitapplications.16bitapplicationsaresupported
by Windows 3.1x and Windows 95.
Selectingthecorrectsource:
BeforeattemptingtoscanwithyourImageReaderExpressscanner
youneedtoselectthesourcefromwhichyouarescanning.Toselect
yoursourceclickonFile>SelectsourceorFile>Acquire>Select
Source(dependingontheapplicationyouarescanningwith). Ifyou
willbescanningintoa16bitapplicationsuchasInfoCenterorImage
Pals 2 GO! image editor you should select the Flatbed (16)
choiceinthe“source”dialogbox. Ifyouarescanningwitha
32 bit application such as Adobe Photoshop you should select
Flatbed(32). Ifyoudonotselectthecorrectsourceyoumay
receive an error message when attempting to scan or run into
complications when trying to transfer your scanned image.
Troubleshooting
Scanner does not turn on
Confirmthatthescanner’spoweradapterispluggedintoapower
sourceandtheindicatorlightison.
Scanner turns on but does not respond
ReinstalltheInfoTechniciantoensurethedriverisproperlyloadedor
restartyourcomputertoresetthesystem.Checkthecable
connectionsonthescannerandparallelport.Besurethecableis
pluggedintotheportlabeledHostonthebackofthescanner.Check
thattheparallelconnectiononthecomputerissecure.
Scans extremely slow
Thisiscommonwhenscanningtruecolorathighresolutions.Follow
thesettingguidelinesinChapter3fortheparticularscanningtask.
Avoidscanningathighersettingsthannecessary—thisimproves
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performance.Ifyoustillexperienceproblemswithyourscanning
speed,followthedirectionsonpageA-2andA-3toverifythe
scanner’sportaddressandpossiblychangeyourcomputer’sBIOS
setup.
PrinterProblems?
Cannotprinttoprinter
Checkthecableconnectionsontheprinterandthescanner.Besure
thecableispluggedintotheportmarkedPrinteronthebackofthe
scanner.
Bi-DirectionalPrinters
TheparallelportdoesnotsupportBi-directionalprinterssuchasthose
madebyHewlett-Packard.Thereforeyouwillneedtochangeyour
printerportinyourcomputer’sBIOSorCMOSsettingstoEPPorSPP
insteadofbi-directional. Inthiscase,youmayalsoneedtodisable
yourprinter’sbi-directionalprintingoption(refertoyourprintermanual
forinstructions)RefertopageA-3forinstructionsonchangingyour
computer’sparallelportmode.
Aboutthepass-throughport
TheImageReaderExpressandImageReaderEliteEPPscannersare
bothconvenientlyequippedwithapass-throughport.Thisportallows
youtoconnectanyotherparallelportdevicesuchasaprintertothe
scannersothattheycansharethesameportfromyourcomputer.
Tousethepass-throughport,connecttheprinter’scabletotheport
labeledPrinteronthebackofthescanner. Boththescannerandthe
printerarenowsharingthesameparallelportandcanbeusedatany
time,exceptintandem.
TWAIN Errors
Ifyourcomputercannotfindordoesnotrecognizethescanner:
1.Somecomputersystemswillnotrecognizeaninstalledscanner
unlessthecomputerhascompleteditstart-processentirelyBEFORE
thescannerisplugged-in. Turnoffthecomputerandun-plugthe
scanner’sACpowercordfromthepoweroutlet,thenturnonthe
computer. Afterthecomputerhascompletedstart-upandisrunning
windows,plug-inscannerandattemptscan.
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2.Besureyouhaveselectedtheappropriatesourceforthe
applicationyouarescanninginto.Most32-bitapplicationsrequire
youusetheFlatbedScanner(32)source,and16-bitapplications
requireyouusetheFlatbedScanner(16)source.
3.Ifyourcomputercannotfindordoesnotrecognizethescanner:
a) Checkyourcableconnectionandretryscanning.
b) VerifyyourportbyselectingInfoTechfromtheprogram
managerinWindows3.1xorfromtheStartmenuinWindows
95.FromInfoTechselectScannerUtilityandclickVerifyPortin
theUtilitywindow.Thisfeaturewillsearchforandconnectto
correctportaddress.
Error messages
“ImageTransferFailed”
Thiserrormessageindicatesthattheselectedscansettingshave
createdafilesizethatexceedsavailablediskspace.Reducethedpi,
imagesize,orselectalowermodetoreducethefilesize.
“Error 82 Scanner not Found” message when attempting a
scan
ThiserrorismostcommonwithCompaqandAptivasystemsorany
systemnotequippedwithanenhancedparallelport. Checkwithyour
computermanufacturertoverifyifyoursystemsupportstheEn-
hancedParallelPortmode (ifyoursystemisnotequippedwithan
EPPcardcall(408)538-2500orfax(408)538-2577toorderanEPP
interfacecard). IfyoursystemsupportsEPP,checkforthefollowing
situations:
1. ThecomputerdetectsaconflictwiththescannersI/Oad
dress. Performthefollowingfix:
Runyourflatbedutilityprogramandclicktheverifyporticon.Ifthe
utilitycannotfindthescanner,youmayneedtochangetheparallel
portmodeinyourcomputer’sBIOSorCMOSsetupsothatit
matchesthesettingofyourscannerdriver.Inthiscaserefertostep2.
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2. Check your computer’s BIOS setup to make sure that your
printer portissetforEPPorSPP.
TheImageReaderExpressscannerwillworkonportsthataresetfor
EPPandSPP.ThefastestofthemodesisEPP.Followthesedirec-
tionstochangeyourcomputersparallelportmode.
Changing Your Parallel Port Mode
1. OpenyourSystemsetup(BIOSorCMOS)(checkyour
computermanualforinstructionsonhowtodothis).
2. Gototheareainwhichyoucanchangetheparallelmode
settingsandchangetheLPTtypetoEPPorSPP.
3. Saveyourchangesandexit. Nowrebootyourcomputer
andattempttoscanagain.
Grainy images
CheckthevideodriversettingswithinWindows.Thedifference
between16colorsviewedand256colorsviewedisdramatic.Select
256Colors(orhigher)ifthesystemhardwaresupportssuch.
Specsorlinesacrossscanningarea
Openthedocumentfeedcoverandcleantheglasswithasoftlens
cloth.
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Scanner care
InfoImageReaderscannersaredesignedtoprovideyearsoftrouble
freeservice.Toassistinrealizingthisend,followtheguidelineslisted
below.
1. Avoidusingthescannerinadustyenvironment,andkeepitas
dust-freeaspossible.
2. Ifnecessary,cleanthescannerglasswithasoftlenscloth.
3. Donotscandocumentswithcorrectionfluid.Thiswillcause
spottingonthescannerglass.
4. Donotscandocumentswithpaperclipsorstaples.Theglass
maybecomescratched.
5. Don’ttouchthescannerglass.Fingerprintsorscratcheswillshow
upasunwantedmarksonyourscannedimage.
6. Don’tremovethescannercase. Therearenoconsumer
serviceablepartsinside.Thereisadangerofelectricshock,and
thewarrantywillbevoid.
7. Don’tmovethescannerexcessivelyorsubjectittoexcessive
vibration,asthelensfocusmaybecomedistorted.
8. Thescanneroperatesbestintemperaturesof10°Cto40°C(50°F
to104°F).
FCC radio frequency interference statement
Thisequipmenthasbeentestedandfoundtocomplywiththelimits
foraClassBdigitaldevice,pursuanttoPart15oftheFCCrules.
Theselimitsaredesignedtoprovidereasonableprotectionagainst
harmfulinterferenceinaresidentialinstallation.Thisequipment
generates,usesandcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructions,maycause
harmfulinterferencetoradiocommunications.However,thereisno
guaranteethatinterferencewillnotoccurinaparticularinstallation.If
thisequipmentdoescauseharmfulinterferencetoradioortelevision
reception(whichcanbedeterminedbyturningtheequipmentoffand
on),theuserisencouragedtotrytocorrecttheinterferencebyoneor
moreofthefollowingmeasures:
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• Changesormodificationsnotexpresslyapprovedbythe
manufacturerorauthorizedservicecentercouldvoidtheuser’s
authoritytooperatethisequipment.
• Reorientorrelocatethereceivingantenna
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmenttoanoutletonacircuitdifferentfromthat
whichthereceiverisconnected.
• Shieldedinterconnectcablesandshieldedpowercordwhichare
suppliedwiththisequipmentmustbeemployedwiththis
equipmenttoensurecompliancewiththepertinentRFemission
limitsgoverningthisdevice.
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp
iftheconditionspersist.
Limited two year warranty
Infowarrantsthisscannertobefreeofmanufacturingdefects,both
materialsandworkmanship,foraperiodoftwoyearsfromthedateof
originalpurchase.Thiswarrantyappliesonlytotheoriginalpurchaser.
Intheeventofadefect,Infowillrepairthisproductfreeofcharge,
includingparts,labor,andreturnpostage.
Thiswarrantydoesnotcoverdamage,loss,abuse,misuse,
unauthorizedrepair,shippingdamage,naturalphenomena,oreffects
ofuseotherthanintended.Infoisnotresponsibleforconsequential
damages,includingbutnotlimitedto,lostprofits,lostsales,lossof
use,orinjurytoproperty.
Forscannerservice,contactusat(800)777-3280,andrequesta
ReturnAuthorization(RA)number.Repackagetheproductinits
originalpackingcontainer(forprotection),andreturnpostage
prepaidto:
InfoServiceCenter
580DivisionStreet
Campbell, CA 95008
Includeanaddress,phonenumber,theRAnumber,andadescription
ofthescanner’sdefect. Encloseacopyoftheoriginalpurchase
receipttoverifywarrantyeligibility.WritetheRAnumberlegiblyonthe
outsideofthepackage.
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