Cisco Systems Drums SMD48FXSE User Manual

Cisco VG350 Voice Gateway Hardware  
Installation Guide  
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO  
CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS  
MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND,  
EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY  
PRODUCTS.  
Americas Headquarters  
Cisco Systems, Inc.  
170 West Tasman Drive  
San Jose, CA 95134-1706  
USA  
Tel: 408 526-4000  
800 553-NETS (6387)  
Fax: 408 527-0883  
Last Revised: December 5, 2012  
Text Part Number: OL-25970-01  
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Preface  
This preface discusses the audience, organization, and conventions of this publication and describes how  
to obtain additional documentation.  
Audience  
This publication is designed for experienced IT technicians familiar with Cisco products, IOS CLI, and  
concepts and technologies of networking. This document can also be used by experienced  
telecommunications administrators familiar with Cisco Unified Communications Manager and/or Cisco  
Unified Communications Manager Business Edition and/or Cisco Unified Communications Manager  
Express.  
Warning  
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.  
Statement 1030  
Organization  
Table 1  
Major Sections of This Guide  
Chapter  
Title  
Description  
Chapter 1  
Features and specifications of the Cisco VG350 Voice Gateway.  
Chapter 2  
Cisco Double-Wide High  
Density Analog Service  
Information including specifications of the the Double-Wide High Density  
Service Modules.  
Chapter 3  
Chapter 4  
Environmental requirements and cable routing considerations.  
Installing the Cisco VG350 Instructions for installing the Cisco VG350 Voice Gateway and connecting the  
cables.  
Chapter 5  
Powering up the Cisco VG350 Voice Gateway and preparing for configuration.  
Pinouts for the Cisco VG350 Voice Gateway ports and cables.  
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Conventions  
Table 2  
Installation Guide Conventions  
Convention  
Description  
boldface font  
Commands and keywords.  
italic font  
Variables for which you supply values.  
[
]
Keywords or arguments that appear within square brackets are optional.  
A choice of required keywords appears in braces separated by vertical bars. You must select one.  
Examples of information displayed on the screen.  
Examples of information you must enter.  
{x | y | z}  
screen font  
boldface screen  
font  
<
>
Nonprinting characters, for example, passwords, appear in angle brackets in contexts where italic font is  
not available.  
[
]
Default responses to system prompts appear in square brackets.  
Note  
Means reader take note. Notes contain helpful suggestions or references to materials not contained in  
this publication.  
Timesaver  
Caution  
Tip  
Means the described action saves time. You can save time by performing the action described in the  
paragraph.  
Means reader be careful. In this situation, you might do something that could result in equipment  
damage or loss of data.  
Means the following information will help you solve a problem. The tips information might not be  
troubleshooting or even an action, but could be useful information, similar to a Timesaver.  
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Safety Warnings  
Safety warnings appear throughout this publication in procedures that, if performed incorrectly, may  
harm you. A warning symbol precedes each warning statement. To see translations of the warnings that  
Warning Definition  
Warning  
IMPORTANT SAFETY INSTRUCTIONS  
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you  
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar  
with standard practices for preventing accidents. Use the statement number provided at the end of  
each warning to locate its translation in the translated safety warnings that accompanied this  
device. Statement 1071  
SAVE THESE INSTRUCTIONS  
Waarschuwing  
BELANGRIJKE VEILIGHEIDSINSTRUCTIES  
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan  
veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij  
elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard  
praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de  
waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt  
raadplegen.  
BEWAAR DEZE INSTRUCTIES  
Varoitus  
TÄRKEITÄ TURVALLISUUSOHJEITA  
Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin  
käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu  
onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen  
mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien  
lausuntonumeroiden avulla.  
SÄILYTÄ NÄMÄ OHJEET  
Attention  
IMPORTANTES INFORMATIONS DE SÉCURITÉ  
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant  
entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez  
conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures  
couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des  
avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil,  
référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.  
CONSERVEZ CES INFORMATIONS  
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Warnung  
WICHTIGE SICHERHEITSHINWEISE  
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen  
kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und  
den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder  
Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten  
Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.  
BEWAHREN SIE DIESE HINWEISE GUT AUF.  
IMPORTANTI ISTRUZIONI SULLA SICUREZZA  
Avvertenza  
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle  
persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli  
relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti.  
Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le  
traduzioni delle avvertenze riportate in questo documento.  
CONSERVARE QUESTE ISTRUZIONI  
Advarsel  
VIKTIGE SIKKERHETSINSTRUKSJONER  
Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du  
begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med  
elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten  
av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne  
enheten.  
TA VARE PÅ DISSE INSTRUKSJONENE  
Aviso  
INSTRUÇÕES IMPORTANTES DE SEGURANÇA  
Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de  
lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos  
perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de  
prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para  
localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.  
GUARDE ESTAS INSTRUÇÕES  
¡Advertencia!  
INSTRUCCIONES IMPORTANTES DE SEGURIDAD  
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular  
cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los  
procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el  
número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña  
a este dispositivo.  
GUARDE ESTAS INSTRUCCIONES  
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Varning!  
VIKTIGA SÄKERHETSANVISNINGAR  
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada.  
Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och  
känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av  
varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna  
anordning.  
SPARA DESSA ANVISNINGAR  
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Aviso  
INSTRUÇÕES IMPORTANTES DE SEGURANÇA  
Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões  
corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os  
circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o  
número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de  
segurança traduzidos que acompanham o dispositivo.  
GUARDE ESTAS INSTRUÇÕES  
Advarsel  
VIGTIGE SIKKERHEDSANVISNINGER  
Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for  
legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de  
involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til  
undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de  
oversatte advarsler, der fulgte med denne enhed.  
GEM DISSE ANVISNINGER  
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Related Documentation  
The Cisco IOS software running your Cisco Voice Gateway includes extensive features and  
functionality. For information that is beyond the scope of this document, or for additional information,  
use the resources listed in Table 3.  
Timesaver  
Make sure that you have access to the documents listed in Table 3. See the “Obtaining Documentation”  
section on page xv for information about obtaining these documents.  
Table 3  
Related and Referenced Documents  
Cisco Product  
Document Title  
Cisco VG350 Voice  
Gateway  
Cisco VG350 Voice Gateway Hardware Installation Guide (this book)  
1
Cisco IOS software  
1. Refer to the modular reference publications that correspond to the Cisco IOS software release installed on your Cisco VG350 Voice Gateway.  
Obtaining Documentation  
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several  
ways to obtain technical assistance and other technical resources. These sections explain how to obtain  
technical information from Cisco Systems.  
Cisco.com  
You can access the most current Cisco documentation at this URL:  
You can access the Cisco website at this URL:  
You can access international Cisco websites at this URL:  
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Ordering Documentation  
You can find instructions for ordering documentation at this URL:  
You can order Cisco documentation in these ways:  
Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from  
the Ordering tool:  
Nonregistered Cisco.com users can order documentation through a local account representative by  
calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in  
North America, by calling 800 553-NETS (6387).  
Documentation Feedback  
You can send comments about technical documentation to [email protected].  
You can submit comments by using the response card (if present) behind the front cover of your  
document or by writing to the following address:  
Cisco Systems  
Attn: Customer Document Ordering  
170 West Tasman Drive  
San Jose, CA 95134-9883  
We appreciate your comments.  
Obtaining Technical Assistance  
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco  
Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical  
Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical  
Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service  
contract, contact your reseller.  
Cisco Technical Support Website  
The Cisco Technical Support Website provides online documents and tools for troubleshooting and  
resolving technical issues with Cisco products and technologies. The website is available 24 hours a day,  
365 days a year at this URL:  
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password.  
If you have a valid service contract but do not have a user ID or password, you can register at this URL:  
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Submitting a Service Request  
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3  
and S4 service requests are those in which your network is minimally impaired or for which you require  
product information.) After you describe your situation, the TAC Service Request Tool automatically  
provides recommended solutions. If your issue is not resolved using the recommended resources, your  
service request will be assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at  
this URL:  
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone.  
(S1 or S2 service requests are those in which your production network is down or severely degraded.)  
Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business  
operations running smoothly.  
To open a service request by telephone, use one of the following numbers:  
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)  
EMEA: +32 2 704 55 55  
USA: 1 800 553 2447  
For a complete list of Cisco TAC contacts, go to this URL:  
Definitions of Service Request Severity  
To ensure that all service requests are reported in a standard format, Cisco has established severity  
definitions.  
Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You  
and Cisco will commit all necessary resources around the clock to resolve the situation.  
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your  
business operation are negatively affected by inadequate performance of Cisco products. You and Cisco  
will commit full-time resources during normal business hours to resolve the situation.  
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations  
remain functional. You and Cisco will commit resources during normal business hours to restore service  
to satisfactory levels.  
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or  
configuration. There is little or no effect on your business operations.  
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Obtaining Additional Publications and Information  
Information about Cisco products, technologies, and network solutions is available from various online  
and printed sources.  
Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit  
Cisco Marketplace, the company store, at this URL:  
The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as  
ordering and customer support services. Access the Cisco Product Catalog at this URL:  
Cisco Press publishes a wide range of general networking, training and certification titles. Both new  
and experienced users will benefit from these publications. For current Cisco Press titles and other  
information, go to Cisco Press at this URL:  
Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and  
networking investments. Each quarter, Packet delivers coverage of the latest industry trends,  
technology breakthroughs, and Cisco products and solutions, as well as network deployment and  
troubleshooting tips, configuration examples, customer case studies, certification and training  
information, and links to scores of in-depth online resources. You can access Packet magazine at this  
URL:  
Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering  
professionals involved in designing, developing, and operating public and private internets and  
intranets. You can access the Internet Protocol Journal at this URL:  
World-class networking training is available from Cisco. You can view current offerings at  
this URL:  
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C H A P T E R  
1
Overview of the Cisco VG350 Voice Gateway  
This chapter provides a brief description of the Cisco VG350 Voice Gateway (VG) and contains the  
following sections:  
Overview  
The Cisco VG350 service module is a high-density analog voice gateway. It is an intermediate path that  
enables TDM to IP transition.  
The Cisco VG350 Voice Gateway supports the following interfaces:  
Gigabit Ethernet (GE)  
USB  
High-Speed WAN Interface Card (HWIC) and Voice/WAN Interface Card (VWIC)  
Double-Wide Service Module (DWSM) interface  
Warning  
This unit is intended for installation in restricted access areas. A restricted access area can be  
accessed only through the use of a special tool, lock and key, or other means by security.  
Statement 1017  
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Chapter 1 Overview of the Cisco VG350 Voice Gateway  
VG350 Voice Gateway Chassis  
VG350 Voice Gateway Chassis  
The following figures show the front and back panels of the VG350 Voice Gateway Chassis:  
Figure 1-1 shows the Front Panel.  
Figure 1-2 shows the Back Panel.  
Figure 1-1  
Front Panel of the VG350 Voice Gateway  
1
2
3
4
1
1
2
AC OK1  
3
4
ACT status LED  
SYS status LED  
PS1 (Right), PS2 (Left)  
1. LED goes off if the AC power fails or is disconnected. It does not go on and off with the power switch.  
Figure 1-2  
Back Panel of the VG350 Voice Gateway  
1
2
3
4
5
6
VG350  
MB  
8
9
10  
7
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Chapter 1 Overview of the Cisco VG350 Voice Gateway  
Interfaces and Service Capabilities  
1
2
3
4
USB serial console port  
RJ-45 serial console port  
SFP1 and SFP2 (2, Top)  
6
7
8
9
USB0 and USB1 (1, Top)  
Ground  
CompactFlash 0 and 1 (0, Far right)  
SM-D-72FXS Service Module  
10/100/1000 Ethernet ports GE 0/1 and GE  
0/2 (GE 0/2,Top)  
5
10/100/1000 Ethernet port GE 0/0  
10 SM-D-48FXS-E Service Module  
Configuration Options  
The following configuration options are available for Cisco VG350 Voice Gateway:  
Table 1-1  
Configuration Options Possible with Cisco VG350 Voice Gateway with the Double-Wide  
High Density Analog Service Module (DWSM)  
VG350  
Configuration  
SM 1  
SM 2  
Total number of ports  
1
2
4
SM-D-72FXS  
SM-D-72FXS  
SM-D-48FXS-E  
SM-D-72FXS  
SM-D-48FXS-E  
SM-D-48FXS-E  
144  
120  
96  
Interfaces and Service Capabilities  
Table 1-2 lists the built-in interface ports for the Cisco VG350.  
Table 1-2  
Built-in Interfaces for the Cisco VG350  
Data Ports  
Management Ports  
Console Serial,  
Console Serial, Mini-USB  
10/100/1000  
GE RJ-45  
10/100/1000  
SFP  
Auxiliary,  
RJ-45  
USB Type A RJ-45  
(Type B)  
Cisco VG350 Voice  
Gateway  
31  
2
2
1
1
1
1. One RJ-45 with two GE SFPs or three RJ-45 GEs.  
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Chapter 1 Overview of the Cisco VG350 Voice Gateway  
Physical Description and LEDs  
Physical Description and LEDs  
LED Indicators  
Table 1-3 describes the LED indicators for the Cisco VG350.  
Table 1-3  
LED Indicators for Cisco VG350  
LED  
Color  
Green  
Amber  
Green  
Amber  
Green  
Off  
Description  
System is running.  
Location on the VG350  
PS/PS1  
Front bezel  
Front bezel  
Front bezel  
System is not running.  
System is running.  
PS2  
System is not running.  
AC power connected.  
No AC power connected  
AC OK  
RPS  
SYS  
Green  
System is running on external  
RPS power supply.  
Solid green  
Solid green indicates normal  
operation.  
Front bezel  
Blinking green System is booting or is in ROM  
monitor mode.  
Amber  
Off  
System error.  
Power is off or system board is  
faulty.  
ACT  
Solid or  
Solid or blinking indicates  
Front bezel  
blinking green packet activity between the  
forwarding and routing engine  
and any I/O port.  
Off  
No packet transfers are  
occurring.  
RJ-45 CON  
USB CON  
GE: Link  
Green  
Green  
Green  
Serial console is active.  
USB console is active.  
Back panel  
Back panel  
Back panel  
Solid green indicates the  
Ethernet port has a link partner.  
SFP S  
Blinking green Blinking frequency indicates  
port speed. See the definition for  
the S LED.  
Back panel  
Back panel  
SFP EN  
Off  
Not present.  
Green  
Amber  
Present and enabled.  
Present with failure.  
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Chapter 1 Overview of the Cisco VG350 Voice Gateway  
Physical Description and LEDs  
Table 1-3  
LED Indicators for Cisco VG350 (continued)  
LED  
Color  
Description  
Location on the VG350  
CF0/CF1  
Green  
Flash memory is being accessed; Back panel  
do not eject the CompactFlash  
memory card.  
Amber  
Off  
CompactFlash error.  
Flash memory is not being  
accessed; okay to eject the  
CompactFlash memory card.  
Off  
No FE or GE link is established.  
PVDM 0,1,2, and 3  
Green  
Amber  
PVDM is initialized.  
Back panel  
PVDM is detected but not  
initialized.  
Off  
No PVDM installed.  
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Chapter 1 Overview of the Cisco VG350 Voice Gateway  
Physical Description and LEDs  
Specifications  
Table 1-4 details the technical specifications of the Cisco VG350 Voice Gateway.  
Table 1-4  
Cisco VG350 Voice Gateway Technical Specifications  
Description  
Specification  
Physical  
Dimensions (H x W x D)  
Weight with AC PS  
(without modules)  
Weight with AC PS  
(without modules)  
Weight (fully configured)  
Power  
5.22 x 17.25 x 18.75 in. (88.9 x 438.2 x 476.2 mm), 3 RU height  
39 lbs (17.69 kg)  
40 lbs (18.14 kg)  
60 lbs (27.21 kg)  
AC input power  
Input voltage  
Frequency  
100 to 240 VAC, autoranging  
47 to 63 Hz  
0.4 to 3.5 A (configuration dependent)  
0.4 to 7.0 A (configuration dependent)  
30 A maximum at 115 VAC 60 Hz  
Input current  
Input current with AC  
Surge current  
60 A maximum at 230 VAC 50 Hz  
Power consumption  
With AC  
85 to 400 W, 600 to 1370 BTU/hr (configuration dependent)  
85 to 800 W, 600 to 2740 BTU/hr (configuration dependent)  
Ports  
Console port  
Auxiliary port  
USB ports  
One RJ-45 connector and one mini USB Type B, USB 2.0 compliant  
RJ-45 connector  
Two USB Type A, USB 2.0 compliant, 2.5 W (500 mA) maximum1  
10/100/1000 Gigabit Ethernet  
SFP  
Three RJ-45 connectors (GE 0/0, GE 0/1, GE 0/2) auto-MDIX2  
Two RJ-45 connectors support SFP modules. When an SFP module is installed, the  
adjacent RJ-45 GE connector is disabled.  
Environmental  
Operating humidity  
Operating humidity  
(short-term per NEBS)  
5 to 85%, noncondensing  
5% to 90%, but not to exceed 0.024 kg water/kg of dry air  
Operating temperature up to  
5906 ft (1800 m) elevation  
32 to 104°F (0 to 40°C)  
32 to 104°F (0 to 40°C)  
32 to 86°F (0 to 30°C)  
Operating temperature up to  
9843 ft (3000 m) elevation  
Operating temperature up to  
13,123 ft (4000 m) elevation  
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Chapter 1 Overview of the Cisco VG350 Voice Gateway  
Physical Description and LEDs  
Table 1-4  
Cisco VG350 Voice Gateway Technical Specifications (continued)  
Description  
Specification  
Temperature  
23 to 122°F (–5°C to 50°C)  
(short-term per NEBS/1800m  
max altitude)  
Operating altitude maximum  
13,123 ft (4000 m)  
Note  
For China, the unit cannot operate above 2000 m. The internal AC power supplies  
do not meet the new Chinese Safety requirements for products that operate in the  
2001-5000 m range.  
Transportation and Storage  
Non-operating temperature  
Non-operating humidity  
Non-operating altitude  
Acoustic  
–40 to 158°F (–40 to 70°C)  
5 to 95% RH  
15,000 ft (4570 m)  
Acoustic: Sound Pressure  
(Typical/Maximum)  
Acoustic: Sound Power  
(Typical/Maximum)  
Compliance  
57.6 to 77.6 dBA  
67.8 to 84.7 dBA  
Safety compliance  
IEC 60950-1, Safety of information technology equipment  
EN 60950-1, Safety of information technology equipment  
UL 60950-1, Standard for safety for information technology  
equipment [US]  
CAN/CSA C22.2 No. 60950-1, Safety of information technology  
equipment including electrical business equipment [Canada]  
AS/NZS 60950.1 2003  
IEC60950, 3rd edition [PRC]  
IEC60950, 2nd Edition [Mexico]  
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Physical Description and LEDs  
Table 1-4  
Cisco VG350 Voice Gateway Technical Specifications (continued)  
Description  
Specification  
CISPR24 ITE-Immunity characteristics, Limits and methods of measurement  
Immunity compliance  
EN 55024 ITE-Immunity characteristics, Limits and methods ofmeasurement  
EN 50082-1 Electromagnetic compatibility - Generic immunity standard - Part 1  
EN 300-386 Electromagnetic compatibility for TNESD/EMI  
EN 61000-6-1  
SD/EMI  
EMC compliance  
EN 55022, Class A  
CISPR22, Class A  
CFR47, Part 15, Subpart B, Class A  
EN300386, Class A  
AS/NZS CISPR22, Class A  
VCCI, Class A  
SD/EMI, Class A  
Harmonic Current Emission  
EN 61000-3-2 for EUT Power requirements <16A  
EN 61000-3-12 for EUT Power requirements >16A  
Voltage Fluctuation and Flicker  
EN 61000-3-3 for EUT Power requirements <16  
EN 61000-3-11 for EUT Power requirements >16A  
1. 480 Mb/s individually, bandwidth is shared when both are used.  
Warning  
Ultimate disposal of this product should be handled according to all national laws and regulations.  
Statement 1040  
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Software Elements  
Software Elements  
The operating system for the Cisco VG350 Voice Gateway is the Cisco IOS software that resides in flash  
memory.  
Configuration Connections  
You can use an ASCII terminal or a PC to configure a Cisco VG350 Voice Gateway. The configuration  
can be performed in several ways:  
Locally, with a direct connection through the console port  
Remotely, with a connection through the auxiliary port and a modem  
Through Telnet and TFTP  
Configuration Methods  
Automated Configuration  
If your Cisco VG350 Voice Gateway was ordered with the Simple Network-Enabled Auto-Provision  
(SNAP) option, no onsite configuration is required. When the Cisco VG350 Voice Gateway is powered  
on and connected, the SNAP application downloads the applicable configuration files automatically.  
Manual Configuration  
When a Cisco VG350 Voice Gateway is first installed, use the procedure in the “Power-On Procedure”  
section on page 5-1 for the initial configuration. This sets the basic communication parameters.  
After the Cisco VG350 Voice Gateway is operating and able to communicate, use the procedures in  
Cisco VG350 Voice Gateway Software Configuration Guide to configure the specific services and  
functions or to make changes to the existing configuration.  
There are multiple methods for configuring a Cisco VG350 Voice Gateway:  
System configuration dialog  
Configuration mode—Cisco IOS software CLI  
setup command facility—Remote configuration through a LAN  
SNMP-based application—CiscoView or HP OpenView  
HTTP-based configuration server—Provides access to the CLI from a web browser  
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Software Elements  
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C H A P T E R  
2
Cisco Double-Wide High Density Analog  
Service Modules  
This chapter provides information about the following Double-Wide High Denstiy Analog Service  
Module (DWSM).  
1. Cisco SM-D-72FXS Service Module—A 72 FXS port DWSM with 4 out of the 72 ports supporting  
OPX ‘Lite’ capabilities.  
2. Cisco SM-D-48FXS-E Service Module—A 48 FXS port DWSM with all 48 ports supporting OPX  
Lite capabilities.  
Note  
DWSM refers to both the Cisco SM-D-72FXS and SM-D-48FXS-E Service Module.  
This chapter contains the following sections:  
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Double-Wide High Density Analog Service Module Overview  
Double-Wide High Density Analog Service Module Overview  
The Double-Wide High Density Service Module (DWSM) is supported on the following platforms:  
Cisco 3945  
Cisco 3945e  
Cisco 3925  
Cisco 3925e  
Cisco 2951  
The modules can be plugged in the following DWSM slots of the following platforms:  
On Cisco 3945 and Cisco 3945e - only on slot 4.  
On Cisco 3925, Cisc0 3925e and Cisco 2951 - only on slot 2.  
Table 2-1 shows the comparison between Cisco SM-D-72FXS and SM-D-48FXS-E.  
Table 2-1  
Feature comparison of SM-D-72FXS and SM-D-48FXS-E  
SM-D-72FXS  
SM-D-48FXS-E  
Number of FXS Ports  
72 (Port 0 to Port 71)  
4
48 (Port 0 to Port 47)  
Number of Ports Configurable as  
FXS-E  
48  
(Port 0 to Port 3)  
5 REN/FXS Port  
2 REN/FXS-E Port  
(all ports)  
Max RENs/Port  
5 REN/FXS Port  
2 REN/FXS-E Port  
Total REN Per DWSM Module 40  
30  
2
RJ-21 Connectors  
FXO Bypass Ports1  
3
2
2
(FXO Bypass Port 0: PSTN to  
Port 46)  
(FXO Bypass Port 0: PSTN to  
Port 46)  
FXO Bypass Port 1: PSTN to  
Port 47)  
FXO Bypass Port 1: PSTN to  
Port 47)  
1. Each FXO Bypass Port are made up of two RJ-11 connectors for PSTN In and Out.  
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Double-Wide High Density Analog Service Module Overview  
Installing SM-D-72FXS  
Install the SM-D-72FXS according to the instructions in the Installing Cisco Interface Cards in Cisco  
Access Routers document.  
Grounding  
Cables  
Ensure that the equipment you are working with is properly grounded according to the instructions in  
The VG350 Voice Gateway uses RJ-21 cables to connect to a distribution box.  
Warning  
To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network  
voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some  
LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. Statement 1021  
Warning  
Warning  
Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF  
or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables,  
detach the end away from the unit first. Statement 1026  
This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage. Do  
not touch the RJ-11 (phone) port wires (conductors), the conductors of a cable connected to the RJ-11  
port, or the associated circuit-board when the ringer is active. The ringer is activated by an incoming  
call. Statement 1042  
Warning  
For connections outside the building where the equipment is installed, the following ports must be  
connected through an approved network termination unit with integral circuit protection: FXS.  
Statement 1044  
Connecting SM-D-72FXS  
To connect the SM-D-72FXS, follow the these steps:  
Step 1  
Step 2  
Step 3  
Step 4  
Confirm that the router is turned off.  
Connect one end of the straight-through RJ-21 cable to an RJ-21 distribution box.  
Connect the distribution box ports to a telephone or FAX machine using RJ-11 cable.  
Power up the router.  
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Double-Wide High Density Analog Service Module Overview  
Installing SM-D-48FXS-E  
Install the SM-D-72FXS according to the instructions in the Installing Cisco Interface Cards in Cisco  
Access Routers document.  
Grounding  
Cables  
Ensure that the equipment you are working with is properly grounded according to the instructions in  
The VG350 Voice Gateway uses RJ-21 cables to connect to a distribution box.  
Warning  
To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network  
voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some  
LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. Statement 1021  
Warning  
Warning  
Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF  
or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables,  
detach the end away from the unit first. Statement 1026  
This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage. Do  
not touch the RJ-11 (phone) port wires (conductors), the conductors of a cable connected to the RJ-11  
port, or the associated circuit-board when the ringer is active. The ringer is activated by an incoming  
call. Statement 1042  
Warning  
For connections outside the building where the equipment is installed, the following ports must be  
connected through an approved network termination unit with integral circuit protection: FXS.  
Statement 1044  
Connecting SM-D-48FXS-E  
To connect the SM-D-48FXS-E, follow the these steps:  
Step 1  
Step 2  
Step 3  
Step 4  
Confirm that the router is turned off.  
Connect one end of the straight-through RJ-21 cable to an RJ-21 distribution box.  
Connect the distribution box ports to a telephone or FAX machine using an RJ-11 cable.  
Power up the router.  
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FXO Fail-Over Bypass Ports  
FXO Fail-Over Bypass Ports  
Bypass/Failover Port, also called Fail-over Trunk Bypass, provides a way to use designated analog phone  
ports to make phone calls through the Public Switch Telephone Network (PSTN) during power-outage  
or power savings circumstances.  
Table 2-2 shows the RJ-11 connector assignment.  
Table 2-2  
RJ-11 Connector Assignment  
Faceplate  
Label  
IN (RJ-11)  
OUT (RJ-11)  
To external  
FXO Interface Interface  
Power ON  
Power OFF  
FXO  
BYPASS-0  
To PSTN  
PSTN to external FXO PSTN to RJ-21  
connector Port 46  
(optional)  
FXS Port 46 to RJ-21  
connector  
No connection to  
external FXO I/F  
FXO  
To PSTN  
To external  
PSTN to external FXO PSTN to RJ-21  
BYPASS-1  
FXO Interface Interface  
(optional) FXS Port 47 to RJ-21  
connector  
connector Port 47  
No connection to  
external FXO I/F  
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Cisco SM-D-72FXS Service Module Specifications  
Cisco SM-D-72FXS Service Module Specifications  
Physical Description and LEDs  
All interface ports and LEDs are on the rear of the chassis. Figure 2-1 illustrates their locations.  
Figure 2-1  
Cisco SM-D-72FXS Service Module LEDs  
1
2
1
EN LED  
2
FXO Bypass ports  
Cisco SM-D-48FXS-E Service Module Specifications  
Physical Description and LEDs  
All interface ports and LEDs are on the rear of the chassis. Figure 2-2 illustrates their locations.  
Figure 2-2  
Cisco SM-D-48FXS-E Service Module LEDs  
1
2
1
EN LED  
2
FXO Bypass ports  
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Port Numbering Conventions  
Port Numbering Conventions  
Port numbering conventions for the Cisco VG350 Voice Gateway are as follows:  
Two Compact Flash slots, CF0 and CF1.  
GE ports are 10/100/1000 BASE-T, numbered GE 0/0 through GE 0/2.  
10/100BASE-T ports are numbered 10/100BASE-T 0/0 and 10/100BASE-T 0/1 from right to left.  
FXS voice port numbering begins at 2/0/0 to 2/0/71 or 2/0/47 and 4/0/0 to 4/0/71 or 4/0/47,  
depending on the number of voice ports.  
The ports numbered 2/0/x are for the SM installed in slot 1 and the ports numbered 4/0/x are for the  
Service Module (SM) installed in slot 2.  
Connecting to the Double-Wide High Density Service Module  
Ports  
Three RJ-21 female connectors are available on the SM-D-72FXS service module. The middle RJ-21  
connector accesses FXS ports 0 to 23, the left RJ-21 female connector accesses ports 24 to 4, and the  
right RJ-21 connector accesses ports 48 to 71. Use RJ-21 male connector to connect from the DWSM  
RJ-21 ports to an FXS port RJ-11 distribution box.  
Note  
Use an RJ-21 cable with Amphenol 50-pin connectors.  
Online Insertion and Removal  
The DWSM can be hot-inserted into the VG350 Voice Gateway without any potential of electrical  
damage either to the SM or the Host because the Online Insertion and Removal (OIR) logic is present  
on all SM designs.  
OIRl is the ability to insert and remove an SM while the system is running without causing electrical  
damage to the SM or Host and without interfering with the operation of any other modules or portions  
of a running system.  
The basic feature for OIR support on an SM is the control and isolation of the 12V power rail via a  
field-effect transistor (FET). This FET is enabled in a controlled fashion after the SM card is fully  
inserted.  
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EN LED  
Insertion and Removal Steps  
This section describes the sequence of steps when inserting or removing a DWSM. OIR can only be done  
on one service module at a time. It only supports the same service module type. If you remove an  
SM-D-72FXS, only another SM-D-72FXS can be inserted.  
Insertion  
The following steps show how to insert a service module.  
1. Insert the service module into the slot.  
2. Make sure that the following message is displayed:  
*Apr 19 00:14:19.177: %LINK-3-UPDOWN: Interface Foreign Exchange Station x/y/z,  
changed state to up  
Note  
There are about 72 or 48 messages being displayed so it may take some time for the message to appear.  
Estimated waiting time is approximately 2 minutes.  
3. Use the following command to verify the voice ports after insertion.  
show voice port summary  
Removal  
The following steps show how to remove a service module.  
1. Ensure there is no active call on the service module that you want to remove.  
Use the following command to find any active call in the system:  
show voice call status  
2. Use the following command to proceed:  
hw-module sm x oir-stop  
where x is the slot number of the Service Module  
3. Wait until the following message is displayed:  
SM Hardware slot 2 can be removed  
4. Remove the service module from its slot.  
EN LED  
Each Service Module(SM) has an Enable LED that is mounted on the SM and visible through the  
faceplate of the SM. The EN LED includes:  
Green / Amber Dual Color LED  
Defaults to OFF / ON power up  
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C H A P T E R  
3
Planning Your Installation  
Before you install your Cisco VG350 Voice Gateway, consider the information in this chapter:  
Location and Mounting Requirements  
The three mounting possibilities for your Cisco VG350 Voice Gateway are as follows:  
Rack-mount  
Wall-mount  
Bench-top  
The mounting location must provide the following:  
Access to the chassis  
Access to a suitable power source  
Access to an appropriate earth ground  
Allowance for adequate heat dissipation and airflow around the chassis  
Temperature Control and Ventilation  
The installation location (room, closet, or cabinet) for the Cisco VG350 Voice Gateway should always  
be well ventilated and provide adequate air circulation to ensure proper cooling. The room temperature  
should be maintained between 32 to 122°F (0 to 50°C).  
Note  
The Cisco VG350 Voice Gateway chassis is designed for back and sides-to-front airflow.  
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Location and Mounting Requirements  
Enclosed Racks  
Caution  
Enclosed racks must have adequate ventilation. An enclosed rack should never be overcrowded and  
should have louvers and a fan.  
If the Cisco VG350 Voice Gateway is installed in an enclosed rack with a ventilation fan at the top, make  
sure that heated air drawn upward from other equipment does not prevent adequate cooling.  
If the chassis is installed using slide rails, check for blocked ventilation ports when it is in position in  
the rack or cabinet. Make sure that the ventilation ports of the Cisco VG350 Voice Gateway are not  
blocked.  
Tip  
Baffles can help isolate exhaust air from intake air. Baffles also help draw cooling air through the  
cabinet. The best location for the baffles depends on the airflow patterns in the rack. You can test the  
airflow by experimenting with different equipment arrangements.  
Bench-Mounted  
If the unit is placed on a bench-top, do not stack other equipment or paper on the chassis. Provide plenty  
of space for air circulation (front to back). Inadequate ventilation can result in overheating and damage.  
Access to Chassis  
Allow space at the rear of the chassis for cable connections. Also consider the need to access the chassis  
for future upgrades, maintenance, and troubleshooting.  
Chassis Grounding  
Chassis grounding is provided through the power cable, which uses a standard grounding plug. However,  
the chassis also requires a reliable earth ground using the earth ground lug and hardware provided.  
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Location and Mounting Requirements  
Power Source  
A Cisco VG350 Voice Gateway with AC power supply autoselects either 100–127 volt or 200–240 volt  
operation. AC versions include a 6-foot (1.8-meter) electrical power cord. (A label near the power cord  
indicates the correct voltage, frequency, current draw, and power dissipation.)  
Power Suppy Considerations  
Cisco VG350 Voice Gateway requires significantly more power because of its high-density ports and  
OPX ‘Lite’ requirements.  
This require a larger 48V battery backup that may need to be custom built.  
To handle power failure conditions, an uninterrupted power supply (UPS) is needed. UPS is widely  
available in all markets, including emerging markets (due to prevalence of UPS for personal computers).  
Thus, a separate UPS for Cisco VG350 Voice Gateway is a viable option when the ISR/UPS is not  
co-located with it.  
If you suspect that your AC power is not clean—if lights flicker often or there is machinery with large  
motors nearby—have a qualified person test the power. Install a power conditioner if necessary.  
Warning  
Do not work on the system or connect or disconnect cables during periods of lightning activity.  
Statement 1001  
Warning  
Warning  
Read the installation instructions before you connect the system to its power source. Statement 1004  
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that  
the protective device is rated not greater than:120 VAC, 15A U.S. (240 VAC, 10A international) Statement  
1005  
Warning  
Warning  
The device is designed for connection to TN and IT power systems. Statement 1007  
This unit is intended for installation in restricted access areas. A restricted access area can be  
accessed only through the use of a special tool, lock and key, or other means by security. Statement  
1017  
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Distance Limitations for Interface Cables  
Cable Types  
The cable types that are used are dependent on the Cisco VG350 Voice Gateway that you are using. For  
GE cables (RJ-45 to RJ-45 straight-through cables)  
Analog voice cables (RJ-21)  
Distance Limitations for Interface Cables  
When planning your installation, consider distance limitations and potential electromagnetic  
interference (EMI) as defined by the Electronic Industries Association (EIA). Distance limitation  
information is included for the following VG ports:  
Gigabit Ethernet Maximum Distance  
The maximum segment distance for Gigabit Ethernet is 330 feet (100 meters) (specified in IEEE 802.3).  
FXS Analog Voice Port Maximum Distance  
The maximum distance is established by a total allowable loop resistance, including the phone or  
terminal equipment, of 600 ohms.  
FXS-E (Extended loop) Analog Voice Port Maximum Distance  
The maximum distance is established by a total allowable loop resistance, including the phone or  
terminal equipment, of 1400 ohms.  
Note  
Typically, a 26 AWG wire is equal to 81.6 ohm/Kft and 24 AWG wire is equal to 51.3 ohm/Kft.  
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Interference Considerations  
Interference Considerations  
When you run cables for any significant distance in an electromagnetic field, interference can occur  
between the electromagnetic field and the signals on the cables. This has two implications for the  
installation of terminal plant cabling:  
Unshielded plant cabling can emit radio interference.  
Strong electromagnetic interference (EMI), especially as caused by lightning or radio transmitters,  
can destroy the EIA/TIA-232 drivers and receivers in the Cisco VG350 Voice Gateway.  
If you use twisted-pair cables with a good distribution of grounding conductors in your plant cabling,  
emitted radio interference is unlikely.  
If you have cables exceeding recommended distances, or if you have cables that pass between buildings,  
give special consideration to the effect of lightning strikes or ground loops. If your site has these  
characteristics, consult experts in lightning suppression and shielding. The electromagnetic pulse caused  
by lightning or other high-energy phenomena can easily couple enough energy into unshielded  
conductors to destroy electronic devices.  
Most data centers cannot resolve the infrequent, but potentially catastrophic problems just described  
without pulse meters and other special equipment. Take precautions to avoid these problems by  
providing a properly grounded and shielded environment and by installing electrical surge suppression.  
If you remove any module, you must either install a module in its place or install a cover plate over the  
opening. All module openings must be either occupied or covered to prevent electromagnetic  
interference.  
For advice on the prevention of electromagnetic interference, consult experts in radio-frequency  
interference (RFI).  
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Interference Considerations  
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C H A P T E R  
4
Installing the Cisco VG350 Voice Gateway  
This chapter contains the procedures for installing your Cisco VG350 Voice Gateway and consists of the  
following sections:  
Tip  
While you do this installation, record your progress and site information. See the suggested format in  
Warning  
Warning  
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.  
Statement 1030  
Read the installation instructions before connecting the system to the power source. Statement 1004  
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Chapter 4 Installing the Cisco VG350 Voice Gateway  
Safety Recommendations  
Safety Recommendations  
The following information is included to alert you to safety recommendations and best practices when  
working with this equipment.  
Maintaining Safety with Electricity  
Follow these guidelines when working on equipment powered by electricity.  
Warning  
Warning  
High leakage current—earth connection essential before connecting to system power supply.  
Statement 342  
When installing the product, please use the provided or designated connection cables/power  
cables/AC adaptors/batteries. Using any other cables/adaptors could cause a malfunction or a fire.  
Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the  
"UL" or "CSA" shown on the cord), not regulated with the subject law by showing "PSE" on the cord,  
for any other electrical devices than products designated by CISCO. Statement 371  
Warning  
This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that  
the protective device is rated not greater than 15A minimum, 60VDC, 35A minimum, 60VDC, 45A  
minimum, 60VDC, or 50A minimum, 60VDC for the Circuit Breaker. Statement 1005  
Warning  
Warning  
Warning  
This equipment has been designed for connection to TN and IT power systems.Statement 1007  
Class 1 laser product. Statement 1008  
There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with  
the same or equivalent type recommended by the manufacturer. Dispose of used batteries according  
to the manufacturer's instructions. Statement 1015  
Warning  
Warning  
Do not work on the system or connect or disconnect cables during periods of lightning activity.  
Statement 1001  
To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network  
voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some  
LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. Statement 1021  
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Safety Recommendations  
Warning  
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the  
absence of a suitably installed ground conductor. Contact the appropriate electrical inspection  
authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024  
Warning  
Warning  
This unit might have more than one power supply connection. All connections must be removed to  
de-energize the unit.Statement 1028  
Blank faceplates and cover panels serve three important functions: they prevent exposure to  
hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI)  
that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not  
operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement  
1029  
Warning  
To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the  
handles on modules (such as power supplies, fans, or cards); these types of handles are not designed  
to support the weight of the unit. Statement 1032  
Warning  
Warning  
Warning  
Warning  
Do not use this product near water; for example, near a bathtub, wash bowl, kitchen sink or laundry  
tub, in a wet basement, or near a swimming pool. Statement 1035  
Never install telephone jacks in wet locations unless the jack is specifically designed for wet  
locations. Statement 1036  
Never touch uninsulated telephone wires or terminals unless the telephone line has been  
disconnected at the network interface. Statement 1037  
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote  
risk of electric shock from lightning. Statement 1038  
Warning  
Warning  
To report a gas leak, do not use a telephone in the vicinity of the leak. Statement 1039  
Before opening the unit, disconnect the telephone-network cables to avoid contact with  
telephone-network voltages. Statement 1041  
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Safety Recommendations  
Warning  
This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage. Do  
not touch the RJ-11 (phone) port wires (conductors), the conductors of a cable connected to the RJ-11  
port, or the associated circuit-board when the ringer is active. The ringer is activated by an incoming  
call. Statement 1042  
Warning  
Warning  
For diverging beams, viewing the laser output with certain optical instruments within a distance of  
100 mm may harm your eyes. For collimated beams, viewing the laser output with certain optical  
instruments designed for use at a distance may harm your eyes. Statement 1054  
Installation of the equipment must comply with local and national electrical codes. Statement 1074  
General Safety Practices  
Follow these guidelines to ensure personal safety and to protect the equipment:  
Keep the chassis area clear and dust-free during and after installation.  
Put the removed chassis cover in a safe place.  
Keep tools away from walk areas where you and others could fall over them.  
Do not wear loose clothing that could get caught in the chassis.  
Wear safety glasses if you are working under any conditions that might be hazardous to your eyes.  
Warning  
This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260.  
Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The  
telecommunications lines must be disconnected 1) before unplugging the main power connector or 2)  
while the housing is open, or both. Statement 1043  
Safety Tips  
Use these tips as safety guidelines when installing or working around this equipment:  
Locate the emergency Power-off switch for the room in which you are working. Then, if an electrical  
accident occurs, you can act quickly to turn off the power.  
Disconnect all power before installing or removing a chassis.  
Do not work alone if potentially hazardous conditions exist.  
Never assume that power is disconnected from a circuit. Always check.  
Look carefully for possible hazards in your work area, such as moist floors, ungrounded power  
extension cables, and missing safety grounds.  
If an electrical accident occurs, proceed as follows:  
Use caution; do not become a victim yourself.  
Turn off power to the system.  
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Chapter 4 Installing the Cisco VG350 Voice Gateway  
Site Log  
If possible, send another person to get medical aid. Otherwise, assess the condition of the victim  
and then call for help.  
Determine if the person needs rescue breathing or external cardiac compressions; then take  
appropriate action.  
Preventing Electrostatic Discharge Damage  
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD occurs when  
electronic components are improperly handled; it can result in complete or intermittent failures.  
Always follow ESD-prevention procedures when removing and replacing components.  
Ensure that the chassis is electrically connected to earth ground.  
Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact.  
Connect the clip to the ESD-strap connection jack (to the left of the power switch on the rear of the  
chassis) or to an unpainted chassis frame surface.  
Caution  
For safety, periodically check the resistance value of the antistatic strap, which should be between 1 and  
10 megohm (Mohm).  
Site Log  
We recommend that you maintain a Site Log to record all actions relevant to the system. Site Log entries  
might include the following:  
Installation—Print a copy of the Installation Checklist and insert it into the Site Log.  
Upgrades and maintenance—Use the Site Log to record ongoing maintenance and expansion  
history. Update the Site Log to reflect the following:  
Configuration changes  
Maintenance schedules, requirements, and procedures performed  
Comments, notes, and problems  
Changes and updates to Cisco IOS software  
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Keeping Track–Checklist  
Keeping Track–Checklist  
We recommend that you use an installation checklist and maintain a Site Log.  
Installation Checklist  
The Installation Checklist (see Figure 4-1) lists the tasks for installing a Cisco VG350 Voice Gateway.  
Print a copy of this checklist and mark the entries as you complete each task. For each Cisco VG350  
Voice Gateway, include a copy of the checklist in your Site Log.  
Figure 4-1  
Installation Checklist  
Installation Checklist for site ______________________________________________  
Cisco VG name/serial number _____________________________________________  
Task  
Verified by  
Date  
Background information placed in Site Log  
Environmental specifications verified  
Site power voltages verified  
Installation site prepower check completed  
Required tools available  
Additional equipment available  
Cisco VG received  
Quick start guide received  
Regulatory compliance and safety information received  
Information packet, warranty card, and Cisco.com card received  
Software version verified  
Rack, desktop, or wall-mounting of chassis completed  
Initial electrical connections established  
ASCII terminal attached to console port  
Modem attached to console port (for remote configuration)  
Signal distance limits verified  
Startup sequence steps completed  
Initial operation verified  
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Mounting Tools and Equipment  
Mounting Tools and Equipment  
Obtain the following tools and parts to install a Cisco VG350 Voice Gateway:  
Standard flat-blade screwdriver as required for attaching brackets to rack or wall  
Phillips screwdriver for attaching brackets to a Cisco VG350 Voice Gateway  
Mounting brackets and screws for 24-inch rack, if required:  
Four telco machine screws, for installing the chassis in a rack (use the screw size required by  
the rack)  
Screws and anchors for wall-mounting, if required  
Eight wood screws or other fasteners, for installing the chassis on a wall. An additional starter  
screw can be used to facilitate wall-mounting.  
ESD-preventive wrist strap  
In addition, you might need the following external equipment:  
Console terminal or PC with terminal emulation software  
PC running terminal emulation software for administrative access  
Modem for remote access  
Analog voice RJ-21 cable  
Ethernet switch  
Modem for remote configuration  
Unpacking and Inspection  
Do not unpack the Cisco VG350 until you are ready to install it. If the installation site is not ready, keep  
the chassis in its shipping container to prevent accidental damage.  
The Cisco VG350, cables, printed publications, and any optional equipment you ordered might be  
shipped in more than one container. When you unpack each shipping container, check the packing list  
to ensure that you received all the following items:  
Cisco VG350 Voice Gateway  
Power cord, 6-foot (1.8-meter)  
RJ-45-to-DB-25 adapter cable (labeled Console)  
RJ-45-to-DB-9 adapter cable (labeled Auxiliary)  
Rack-mounting brackets for 19-inch rack (one pair) with screws for attaching to chassis  
Chassis guard for wall-mounting applications  
Grounding lug and fasteners  
Read Me First for Cisco VG350 Voice Gateway  
Inspect all items for shipping damage. If anything appears damaged, or if you encounter problems when  
installing or configuring your system, contact a customer service representative. (See the “Obtaining  
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Unpacking and Inspection  
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C H A P T E R  
5
Powering On the Cisco VG350 Voice Gateway  
To power on your Cisco VG350 Voice Gateway, perform the following tasks in the order listed, as  
required:  
Checklist for Power-On  
You can power on a Cisco VG350 Voice Gateway if it meets the requirements described in  
The chassis is securely mounted.  
Power cable is connected.  
Interface cables are connected.  
Power-On Procedure  
Perform this procedure to power on your Cisco VG350 Voice Gateway, and verify that it goes through  
its initialization and self-test. When this is finished, the Cisco VG350 Voice Gateway is ready to  
configure.  
Warning  
Warning  
This unit might have more than one power supply connection. All connections must be removed to  
de-energize the unit. Statement 1028  
Installation of the equipment must comply with local and national electrical codes. Statement 1074  
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Chapter 5 Powering On the Cisco VG350 Voice Gateway  
Power-On Procedure  
To power on the Cisco VG350 Voice Gateway, perform the following:  
Step 1  
Step 2  
Power on your terminal or PC, and configure it for 9600 bps, 8 data bits, 1 stop bit, and no parity.  
Move the Cisco VG350 Voice Gateway power switch to the ON position.  
The green LED next to the auxiliary port should come on and the fan should operate. If this does not  
The following message is displayed at the end of the boot-up messages:  
--- System Configuration Dialog ---  
Would you like to enter the initial configuration dialog? [yes/no]:  
Step 3  
Step 4  
Enter no to proceed with manual configuration using the CLI:  
Would you like to enter the initial configuration dialog? [yes/no]: no  
Would you like to terminate autoinstall? [yes]  
Press Return to terminate autoinstall and continue with manual configuration.  
Several messages are displayed, ending with a line similar to the following:  
...  
Copyright (c) 1986-2003 by cisco Systems, Inc.  
Compiled <date> <time> by <person>  
Step 5  
Step 6  
Press Return to bring up the Router>prompt:  
...  
flashfs[4]: Initialization complete.  
Router>  
Enter privileged EXEC mode:  
Router> enable  
Router#  
Step 7  
Note  
If the rommon 1>prompt appears, your system has booted in ROM monitor mode. For information on the  
ROM monitor, refer to the router rebooting and ROM monitor information in the Cisco IOS  
Configuration Fundamentals Configuration Guide for your Cisco IOS software release.  
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Troubleshooting  
Troubleshooting  
This section describes possible mechanical problems and corrective actions.  
Warning  
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.  
Statement 1030  
Warning  
No user-serviceable parts inside. Do not open. Statement 1073  
If there appears to be a malfunction, first check all cables and connections. If these are in order, see  
Table 5-1 for specific troubles and solutions.  
For problems with the configuration, refer to Cisco VG350 Voice Gateway Software Configuration  
Table 5-1  
Troubleshooting the Cisco VG350 Voice Gateway  
Symptom  
Possible Cause  
Corrective Action  
Power LED and fan are off  
Power source switched off  
Faulty power cable  
Switch power source on  
Check/replace power cable  
Check/correct input power  
Contact Cisco1 or your Cisco reseller  
Contact Cisco1 Technical Service Center  
or your Cisco reseller  
Contact Cisco1 or your Cisco reseller  
Check/replace modem/terminal  
Check/replace cable  
Faulty power source  
Faulty internal power supply  
Faulty Cisco VG350  
Power LED on; fan off  
Power LED off; fan on  
Faulty Cisco VG350  
No initialization response from Cisco VG350 Faulty modem console terminal  
Faulty cabling to terminal  
Faulty Cisco VG350  
Contact Cisco1 or your Cisco reseller  
Unit shuts off after operating for some time Overheating  
Faulty Cisco VG350  
Check ventilation  
Contact Cisco1 or your Cisco reseller  
Reset/replace console  
Console screen display freezes  
Console fault  
Software error  
Repeat power-on procedure  
Contact Cisco1 or your Cisco reseller  
Faulty Cisco VG350  
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Troubleshooting  
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A P P E N D I X  
A
Cable Specifications and Information  
This appendix provides the connector and pinout information you need for making or purchasing cables  
used with Cisco VG350 Voice Gateway. To order cables from Cisco, see the “Obtaining Technical  
Assistance” section on page xvi. This appendix contains the following sections:  
The following list shows you which table to see for pinout information:  
Cisco VG350 Voice Gateway Port and Connection Type  
Pinout Information  
Console and Auxiliary Port Cables and Pinouts  
Your Cisco VG350 Voice Gateway comes with the cable and adapters you need to connect a PC, an  
ASCII terminal, or a modem to your Cisco VG350 Voice Gateway. The cable kit includes:  
RJ-45-to-RJ-45 rollover cable  
RJ-45-to-DB-9 adapter cable for console connection  
RJ-45-to-DB-25 adapter cable for modem connection  
The following illustrations and tables provide cable pinout information:  
Console port to a PC—See Table A-1 and Table A-4  
Console port to an ASCII terminal—See Table A-2 and Table A-4  
Auxiliary port to a modem—See Table A-3 and Table A-4  
The console port is configured as data communications equipment (DCE); the auxiliary port is  
configured as data terminal equipment (DTE). Both are asynchronous serial ports and use RJ-45  
connectors.  
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Appendix A Cable Specifications and Information  
Console and Auxiliary Port Cables and Pinouts  
Console Port to PC  
Figure A-1 shows the RJ-45-to-RJ-45 rollover cable assembly and the RJ-45-to-DB-9 female DTE  
adapter (labeled TERMINAL); Table A-1 lists the pinouts.  
Figure A-1  
Console Port to PC—Cable and Adapter  
RJ-45-to-DB-9 female adapter  
9
6
RJ-45 cable  
5
1
8
1
Table A-1  
Console Port to PC—Cable Pinouts (RJ-45 to DB-9)  
Console Port RJ-45-to-RJ-45  
(DCE, RJ-45) Rollover Cable  
RJ-45-to-DB-9  
Adapter “TERMINAL”  
PC Port  
(DTE, DB-9)  
Signal  
CTS  
Signal  
RTS  
RJ-45 Pin  
11  
RJ-45 Pin  
RJ-45 Pin  
DB-9 Pin  
8
7
6
5
4
3
2
1
8
7
6
5
4
3
2
1
8
6
2
5
5
3
4
7
DTR  
TxD  
GND  
GND  
RxD  
DSR  
CTS  
2
DSR  
3
RxD  
4
GND  
GND  
TxD  
5
6
7
81  
DTR  
RTS  
1. Pin 1 is connected to pin 8 inside the Cisco VG350 Voice Gateway.  
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Appendix A Cable Specifications and Information  
Console and Auxiliary Port Cables and Pinouts  
Console Port to ASCII Terminal  
Figure A-2 shows the RJ-45-to-RJ-45 rollover cable assembly and the RJ-45-to-DB-25 female DTE  
adapter (labeled TERMINAL); Table A-2 lists the pinouts.  
Figure A-2  
Console Port to ASCII Terminal—Cable and Adapter  
RJ-45-to-DB-25 female adapter  
25  
13  
RJ-45 cable  
1
8
1
14  
Table A-2  
Console Port to ASCII Terminal—Cable Pinouts (RJ-45 to DB-25)  
Console Port RJ-45-to-RJ-45  
(DCE, RJ-45) Rollover Cable  
RJ-45-to-DB-25  
Adapter “TERMINAL”  
Terminal Port  
(DTE, DB-25)  
Signal  
RTS  
RJ-45 Pin  
11  
RJ-45 Pin  
RJ-45 Pin  
DB-25 Pin  
Signal  
CTS  
DSR  
RxD  
GND  
GND  
TxD  
DTR  
RTS  
8
7
6
5
4
3
2
1
8
7
6
5
4
3
2
1
5
DTR  
TxD  
GND  
GND  
RxD  
DSR  
CTS  
2
6
3
3
4
7
5
7
6
2
7
81  
20  
4
1. Pin 1 is connected to pin 8 inside the Cisco VG350 Voice Gateway.  
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Appendix A Cable Specifications and Information  
Console and Auxiliary Port Cables and Pinouts  
Auxiliary Port to Modem  
Figure A-3 shows the RJ-45-to-RJ-45 rollover cable assembly and the RJ-45-to-DB-25 male DCE  
adapter (labeled MODEM); Table A-3 lists the pinouts.  
Figure A-3  
Auxiliary Port to Modem—Cable and Adapter  
RJ-45-to-DB-25 male adapter  
14  
1
RJ-45 cable  
13  
8
1
25  
Table A-3  
Auxiliary Port to Modem—Cable Pinouts (RJ-45 to DB-25)  
Auxiliary Port RJ-45-to-RJ-45  
RJ-45-to-DB-25  
Adapter “MODEM”  
Modem Port  
(DCE, DB-25)  
(DTE, RJ-45)  
Signal  
RTS  
Rollover Cable  
RJ-45 Pin  
RJ-45 Pin  
RJ-45 Pin  
DB-25 Pin  
Signal  
RTS  
1
2
3
4
5
6
7
8
8
7
6
5
4
3
2
1
8
7
6
5
4
3
2
1
4
DTR  
20  
2
DTR  
TxD  
GND  
GND  
RxD  
DCD  
CTS  
TxD  
GND  
GND  
RxD  
7
7
3
DSR  
8
CTS  
5
Alternative Connections to Terminal and Modem  
Your Cisco VG350 Voice Gateway ships with an RJ-45-to-RJ-45 rollover cable and two adapters for  
connection to a PC, a terminal, or a modem. If you want to use an RJ-45 straight-through cable or other  
adapters, see Table A-4 for usable cable and adapter combinations.  
Table A-4  
Alternative Terminal and Modem Connections  
Cisco VG350 Port  
Connection  
RJ-45 Cable Type  
Straight-through  
Rollover1  
Adapter  
Console port to PC  
DCE, DB-9 female  
DCE2, DB-25, male  
DTE2, DB-25, male  
Auxiliary port to modem  
Straight-through  
1. An octal cable or RJ-45 breakout cable is equivalent to a rollover cable.  
2. Modify the DB-25 adapter by removing the wire in pin 6 and placing it in the pin 8 position.  
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Appendix A Cable Specifications and Information  
Gigabit Ethernet Port Pinouts (RJ-45)  
Gigabit Ethernet Port Pinouts (RJ-45)  
Figure A-4 shows the RJ-45 connector wiring for the Gigabit Ethernet cable; Figure A-4 lists the  
pinouts.  
Note  
Pinout shown is for category 3, 4, or 5 10/100BASE-T connection to an Gigabit Ethernet switch.  
Figure A-4  
RJ-45 Connector Wiring  
1
8
Table A-5  
Gigabit Ethernet Port Pinouts (RJ-45)  
Pin1  
1
Signal  
TX+  
TX–  
RX+  
2
3
4
5
6
RX–  
7
8
1. Any pin not referenced is not connected.  
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Appendix A Cable Specifications and Information  
Analog Voice Multiport Pinouts (RJ-21X/CA21A)  
Analog Voice Multiport Pinouts (RJ-21X/CA21A)  
Figure A-5 shows the RJ-21 connector wiring for the cable used for the multiport analog voice interface.  
Figure A-5  
RJ-21 Connector Wiring  
1
25  
26  
50  
RJ-21 cable  
RJ-21 connector  
Table A-6 lists the pinouts for the RJ-21 connector.  
Table A-6  
RJ-21 Connector Pinouts  
Port  
Connector Pin  
Port  
Connector Pin  
Number Number  
Signal  
Number Number  
Signal  
1
1
26  
Ring  
Tip  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
13  
38  
Ring  
Tip  
2
2
27  
Ring  
Tip  
14  
39  
Ring  
Tip  
3
3
28  
Ring  
Tip  
15  
40  
Ring  
Tip  
4
4
29  
Ring  
Tip  
16  
41  
Ring  
Tip  
5
5
30  
Ring  
Tip  
17  
42  
Ring  
Tip  
6
6
31  
Ring  
Tip  
18  
43  
Ring  
Tip  
7
7
32  
Ring  
Tip  
19  
44  
Ring  
Tip  
8
8
33  
Ring  
Tip  
20  
45  
Ring  
Tip  
9
9
34  
Ring  
Tip  
21  
46  
Ring  
Tip  
10  
11  
10  
35  
Ring  
Tip  
22  
47  
Ring  
Tip  
11  
36  
Ring  
Tip  
23  
48  
Ring  
Tip  
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Analog Voice Multiport Pinouts (RJ-21X/CA21A)  
Table A-6  
RJ-21 Connector Pinouts (continued)  
Port  
Connector Pin  
Port  
Connector Pin  
Number Number  
Signal  
Number Number  
Signal  
12  
12  
37  
Ring  
Tip  
24  
24  
49  
Ring  
Tip  
25, 50, 51, 52 GND  
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