Cisco Systems Conference Phone CP3905BE User Manual
Cisco Unified IP Phone 3905 User Guide for  
Cisco Unified Communications Manager Express Version 8.8 (SIP)  
First Published: July 22, 2011  
Last Modified: July 22, 2011  
Americas Headquarters  
Cisco Systems, Inc.  
170 West Tasman Drive  
San Jose, CA 95134-1706  
USA  
http://www.cisco.com  
Tel: 408 526-4000  
800 553-NETS (6387)  
Fax: 408 527-0883  
Text Part Number: OL-24411-01  
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C O N T E N T S  
Overview 1  
Physical Description of Cisco Unified IP Phone 3905 1  
Phone Connections 3  
Adjusting the Handset Rest 3  
Operating Your Phone 5  
Adjust the Volume 5  
Answer a Call 6  
Auto Answer 6  
Auto Answer with Your Speakerphone 6  
Call Forward All 6  
Call Pickup 7  
Conference 7  
End a Call 7  
Hold/Resume a Call 8  
Manage Call Waiting 8  
Mute a Call 8  
Place a Call 8  
Redial a Number 9  
Shared Lines 9  
Transfer a Call 9  
Voice Messages 10  
Personalize Your Voicemail 10  
Check for Voice Messages 10  
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Contents  
Cisco Unified IP Phone 3905 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SIP)  
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C H A P T E R  
1
Overview  
This guide provides phone layout and feature descriptions for the Cisco Unified IP Phone 3905.  
• Physical Description of Cisco Unified IP Phone 3905, page 1  
Physical Description of Cisco Unified IP Phone 3905  
The Cisco Unified IP Phone 3905 is a single-line phone. Buttons near the handset provide direct access to  
several features.  
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Overview  
Physical Description of Cisco Unified IP Phone 3905  
Item  
Description  
1
2
Handset  
Functions as traditional phone handset.  
Message waiting  
indicator  
Indicates new voice message (steady red) or an incoming call (blinking).  
3
4
Phone screen  
Displays phone menus and call activity including caller ID (phone number), call  
duration, and call state.  
Navigation Pad and Allows you to scroll through menu items and highlight items. When the phone  
Select (center)  
button  
is on-hook, displays the call logs (Missed Calls, Received Calls, Placed Calls)  
and your Speed Dials.  
5
6
Application button Provides access to phone settings such as call history, user preferences, phone  
configuration (including administration settings, device configuration, network  
configuration, and other common configurations), and phone model information.  
Previous button  
Toggles back to the previous setting.  
7
8
Hold button  
Places an active call on hold.  
Transfer button  
Transfers active calls to another extension.  
9
Redial button  
Dials the last dialed number.  
10 Keypad  
Allows you to dial phone numbers and enter numbers or letters.  
11 Speakerphone  
button  
Selects the speakerphone. When the speakerphone is on, the button is lit.  
12 Volume button  
13 Mute button  
Controls the handset and speakerphone volume (off-hook) and the ringer volume  
(on-hook).  
Mutes the speakerphone and handset. If the button is lit, the speaker and handset  
are muted.  
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Overview  
Phone Connections  
Phone Connections  
For your phone to work, it must be connected to the corporate IP telephony network. Your system administrator  
can help you connect your phone.  
1
DC adaptor port (DC48V)  
4
Network port (10/100 SW) connection.  
IEEE 802.3af power enabled.  
2
3
AC-to-DC power supply (optional)  
AC power wall plug (optional)  
5
6
Access port (10/100 PC) connection  
Handset connection  
Adjusting the Handset Rest  
You can adjust the handset rest of a wall-mounted phone so that the receiver does not slip out of the cradle.  
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Overview  
Adjusting the Handset Rest  
Procedure  
Step 1 Set the handset aside and pull the square plastic tab from the handset rest.  
Step 2 Rotate the tab halfway (180 degrees).  
Step 3 Hold the tab between two fingers, with the small notches (in the corners) facing you.  
Step 4 Make sure the tab lines up evenly with the slot in the cradle.  
Step 5 Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the  
handset to the handset rest.  
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C H A P T E R  
2
Operating Your Phone  
This section describes how to operate your Cisco IP Phone and includes information on phone features.  
Note  
Because there are differences in phone and site configurations, not all features described here might apply  
to your phone. Consult your system administrator for more information.  
• Adjust the Volume, page 5  
• Answer a Call, page 6  
• Call Forward All, page 6  
• Call Pickup, page 7  
• Conference, page 7  
• End a Call, page 7  
• Hold/Resume a Call, page 8  
• Manage Call Waiting, page 8  
• Mute a Call, page 8  
• Place a Call, page 8  
• Redial a Number, page 9  
• Shared Lines, page 9  
• Transfer a Call, page 9  
• Voice Messages, page 10  
Adjust the Volume  
• During a call, press the + or - on the VOLUME button to increase or decrease the volume respectively.  
• Press the + or - on the VOLUME button while the handset is in its cradle and the phone is idle.  
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Operating Your Phone  
Answer a Call  
Answer a Call  
• Lift the handset.  
• If you are using the speakerphone, press the Speaker button.  
Auto Answer  
Auto Answer prompts your phone to automatically answer incoming calls after one ring.  
Your system administrator sets up Auto Answer to work with your speakerphone.  
Auto Answer with Your Speakerphone  
Auto Answer prompts your phone to automatically answer incoming calls after one ring.  
Keep the handset in the cradle to auto answer with your speaker phone. Otherwise, calls ring normally and  
you must manually answer them. Your system administrator sets up Auto Answer to work either with your  
speakerphone.  
Call Forward All  
Call Forward All allows you to forward calls on your phone to another number. You can set up Call Forward  
All directly on your phone. To access Call Forward All remotely, go to your User Options web pages.  
There are two types of call forwarding features that your system administrator might set up on your phone:  
1
2
Unconditional call forwarding (Call Forward All)—Applies to all calls that you receive.  
Conditional call forwarding (Call Forward No Answer, Call Forward Busy, Call Forward No  
Coverage)—Applies to certain calls that you receive, according to conditions, and is accessible only from  
your User Options web pages.  
Your system administrator can set up other call forward options that:  
1
Allows calls placed from the call forward target number to your phone to ring through, rather than be  
forwarded.  
2
Prevents you from creating a call forward loop or exceeding the maximum number of links in a call  
forwarding chain.  
Procedure  
Step 1 Press the center button of the Navigation Pad button.  
Step 2 Navigate for the “Call Forward All” option.  
Step 3 Enter the call forward target number exactly as you would dial it from your phone. For example, enter an  
access code or the area code, if necessary.  
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Operating Your Phone  
Call Pickup  
Call Pickup  
Call Pickup allows you to answer a call that is ringing on a co-worker’s phone by redirecting the call to your  
phone.  
You might use Call Pickup if you share call-handling tasks with co-workers.  
There are two ways you can pick up a call:  
1
Pickup—Allows you to answer a call that is ringing on another phone within your call pickup group.  
If multiple calls are available for pick up, your phone picks up the oldest call first (the call that has been  
ringing for the longest time).  
2
Group Pickup—Allows you to answer a call on a phone that is outside your call pickup group by:  
a
Using a group pickup number (provided by your system administrator).  
b Dialing the ringing phone’s number if the destination user’s direct number is present in one of the  
current user's associated groups.  
Your system administrator sets up the call pickup group you are in and the call pickup buttons depending on  
your call-handling needs and work environment.  
To access Call Pickup:  
Procedure  
Step 1 Press the center button of the Navigation Pad button.  
Step 2 Navigate for the “PickUp” and “GPickUp” options.  
Conference  
Conference allows you to talk simultaneously with multiple parties. When you are talking on a call, use  
Conference to dial another party and add them to the call. You can remove individual participants from the  
conference if your phone supports the feature. Use hookflash to set up a conference call.  
End a Call  
• Hang up the handset.  
• If you are using a speakerphone, press the Speaker button.  
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Operating Your Phone  
Hold/Resume a Call  
Hold/Resume a Call  
Procedure  
Step 1  
To put a call on hold, press the Hold button  
The line button flashes green.  
.
Step 2 To resume the call, press the flashing green line button.  
Manage Call Waiting  
Call Waiting provides cues to notify you that a new call is ringing on your phone when you are talking on  
another call, including a call waiting tone (single beep) and an amber flashing line button.  
Note  
Unanswered calls are routed to your voicemail system (if available).  
Procedure  
Press the flashing amber line button.  
Your phone automatically puts the original call on hold and connects the ringing call.  
Mute a Call  
Procedure  
Step 1  
To turn the Mute on, press the Mute button  
.
Step 2 To turn the Mute off, press the Mute button the second time.  
Place a Call  
Use one of the following methods to place a call:  
• Lift the handset and dial the number.  
• Dial the number, and then lift the handset.  
• Dial the number, and then press the Speaker button.  
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Operating Your Phone  
Redial a Number  
• Press the Line button for your extension, and then dial the number.  
• Press the Speaker button, and then dial the number.  
• If you have established speed-dial numbers, press the Feature button enabled for speed-dial.  
Redial a Number  
To redial the most recently dialed number:  
•
Press the Redial button  
.
• To place the call, get a dial tone on the line, then press the Redial button.  
Shared Lines  
Shared lines allow you to use one phone number for multiple phones.  
You might have a shared line if you have multiple phones and want one phone number, share call-handling  
tasks with co-workers, or handle calls on behalf of a manager.  
For example, if you share a line with a co-worker:  
• When a call comes in on the shared line:  
• Your phone rings and the line button flashes amber.  
• Your co-worker’s phone rings and the line button flashes amber.  
• If you answer the call:  
• Your line button turns green.  
• Your co-worker’s line button turns red.  
When button is red, that line cannot be used to barge in on the call or used to make another call.  
• If you put the call on hold:  
• Your line button flashes green.  
• Your co-worker’s line button flashes red.  
When the line flashes red, your co-worker can pick up the call.  
Transfer a Call  
Transfer allows you to redirect a connected call from your phone to another number.  
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Operating Your Phone  
Voice Messages  
Procedure  
Step 1  
Press Transfer button  
to put the first call on hold and initiate a new call.  
Step 2 Press the Transfer button the second time to finish the transfer.  
Voice Messages  
Voice messages are stored on your voicemail system. Your company determines the voicemail system your  
phone uses.  
Personalize Your Voicemail  
Procedure  
Step 1 Dial the voicemail access number (provided by your system administrator).  
Step 2 Follow the voice prompts.  
Check for Voice Messages  
Note  
You can configure the visual message waiting lamp using your User Options web pages.  
• Look for a solid red light on your handset.  
• Listen for a stutter tone when you lift the handset.  
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