Cisco Systems Caller ID Box O 8637 01 User Manual

C H A P T E R

Cisco CallManager Device Mobility

The Device Mobility feature permits devices to dynamically associate with

Cisco CallManager for location based information.

This chapter provides an overview of the Device Mobility feature and includes

information on the following topics:

•

Introducing Device Mobility, page 19-2

System Requirements for Cisco CallManager Device Mobility, page 19-8

Interactions and Restrictions, page 19-9

Configuration Checklist for Device Mobility, page 19-9

Where to Find More Information, page 19-10

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Chapter 19 Cisco CallManager Device Mobility

Introducing Device Mobility

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Network Locale

Device Mobility Group

Location

Physical Location

Connection Monitor Duration

Device Mobility Calling Search Space

AAR Calling Search Space

AAR Group

The Common Profile window now contains these parameters that were formerly

included in the device pool:

•

Common Profile Settings

–

Common Profile Name

Softkey Template

Network Hold MOH Audio Source

User Hold MOH Audio Source

User Locale

•

Multilevel Precedence and Preemption (MLPP) Information

–

MLPP Indication

MLPP Preemption

MLPP Domain

Note

Device pools that were already configured automatically migrate to the new

structure as part of the upgrade to Cisco CallManager Release 4.2.

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Chapter 19 Cisco CallManager Device Mobility

Introducing Device Mobility

Device Mobility Design

To design an efficient device mobility structure, you must first determine how to

divide the network into hierarchical groupings with distinct device mobility

properties and make the proper associations among the groupings. This is done

using device mobility groups, physical locations, device pools, and subnet-based

device mobility information.

Device Mobility Groups

Device mobility groups represent the highest level geographic entities in your

network. Depending upon the network size and scope, your device mobility

groups could represent countries, regions, states or provinces, cities, or other

entities. For example, an enterprise with a worldwide network might choose

device mobility groups that represent individual countries, whereas an enterprise

with a national or regional network might define device mobility groups that

represent states, provinces, or cities.

Movement of a device from one device mobility group to another represents the

highest level movement that Cisco CallManager recognizes.

Physical Location

Physical location represents the next division below that of device mobility group.

Physical locations provide a means of distinguishing the parameters that relate to

a specific geographical location from other parameters. For example, a Music on

Hold (MOH) server may serve a specific office or campus within the enterprise.

When a device roams to another office or campus and reregisters with

Cisco CallManager, having the device served by the MOH server at the roaming

location represents best practice. By defining the physical location according to

availability of services such as MOH, you can assure efficient and cost-effective

reassignment of services as devices move from one physical location to another.

Depending upon the network structure and allocation of services, you can define

physical locations based upon city, enterprise campus, or building.

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Chapter 19 Cisco CallManager Device Mobility

Introducing Device Mobility

Device Pools

After the device mobility groups and physical locations are identified, you can

associate them with device pools. Each device pool contains the set of parameters

that apply to devices, and adding the device mobility group and physical location

ties the device pool to those entities.

Device Mobility Information

In the final step in designing a device mobility structure, you associate subnets

with the device pools that contain the device mobility group and physical location

information. When a phone registers and obtains an IP address, the system

compares the address to device mobility subnets that are associated with one or

more device pools. The matching subnet becomes the device home subnet for the

purpose of device mobility.

Phone Configuration

After the device mobility structure is in place, you can turn device mobility on for

IP phones that are provisioned to be mobile.

Device Mobility Process

This section describes how Cisco CallManager manages phone registration and

assignment of parameters for device mobility.

Following initialization, the Device Mobility feature operates according to the

following process:

1. A phone device record gets created for an IP phone that is provisioned to be

mobile, and the phone gets assigned to a device pool. The phone registers

with Cisco CallManager, and an IP address gets assigned as part of the

registration process.

2. Cisco CallManager compares the IP address of the device to the subnets that

are configured for device mobility in the Device Mobility Info window. The

best match uses the largest number of bits in the IP subnet mask (longest

match rule). For example, the IP address 9.9.8.2 matches the subnet

9.9.8.0/24 rather than the subnet 9.9.0.0/16.

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Chapter 19 Cisco CallManager Device Mobility

Introducing Device Mobility

3. If the device pool in the phone record matches the device pool in the matching

subnet, the system considers the phone to be in its home location, and the

phone retains the parameters of its home device pool.

4. If the device pool in the phone record does not match the device pools in the

matching subnet, the system considers the phone to be roaming and subject

to reregistration and reapplication of device parameters. Table 19-1 describes

the possible conditions that can arise and the system responses.

Table 19-1 Device Mobility Conditions and Responses

Condition

System Response

The physical location of the phone’s home The system does not consider the

device pool stays the same as the physical phone to be roaming, and the

location of the device pools that are

associated with the matching subnet.

phone remains registered with the

home device pool.

Note

Although the phone may have

moved from one subnet to another,

the physical location and

associated services have not

changed.

The matching subnet has a single device

The system considers the phone to

pool that is assigned to it; the device pool be roaming. It reregisters with the

differs from the phone’s home device pool, parameters of the device pool for

and the physical locations differ.

the matching subnet.

The physical locations differ, and the

The system considers the phone to

matching subnet has multiple device pools be roaming. The new device pool

assigned to it.

gets assigned according to a

round-robin rule. Each time that a

roaming devices comes in to be

registered for the subnet, the next

device pool in the set of available

device pools gets assigned.

Physical location gets defined for the home The physical location has not

device pool but is not defined for the

device pools that are associated with the

matching subnet

changed, so the phone remains

registered in the home device pool.

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Table 19-1 Device Mobility Conditions and Responses (continued)

Condition System Response

Physical location that is not defined for the The system considers the phone to

home device pool gets defined for the

device pools that are associated with the

matching subnet

be roaming to the defined physical

location, and it registers with the

parameters of the device pool for

the matching subnet.

A subnet gets updated or removed.

The rules for roaming and

assigning device pools get applied

by using the remaining subnets.

5. Special conditions apply for movement within device mobility groups, as

described in Table 19-2.

Table 19-2 Device Mobility Group Conditions and Responses

Condition

System Response

A device roams and reregisters

with a different device pool and

The system considers the phone to be

roaming. It reregisters with the parameters

physical location, but within the of the device pool for the matching subnet,

same device mobility group.

including the Device Mobility Calling

Search Space, AAR Calling Search Space,

and AAR Group.

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Chapter 19 Cisco CallManager Device Mobility

System Requirements for Cisco CallManager Device Mobility

Table 19-2 Device Mobility Group Conditions and Responses (continued)

Condition

System Response

A device roams and reregisters

with a different device pool and

physical location in a different

device mobility group.

The phone gets assigned the device pool

settings of the roaming device pool;

however, these device mobility parameters

retain the values that are specified in the

device record:

•

Device Mobility Calling Search Space

AAR Calling Search Space

AAR Group

A device roams, and a device

mobility group does not get

Because the phone is considered to be

roaming, it gets reregistered with the

defined for the home or roaming parameters of the device pool for the

device pool.

matching subnet, including the Device

Mobility Calling Search Space, AAR

Calling Search Space, and AAR Group.

System Requirements for Cisco CallManager Device

Mobility

Cisco CallManager Device Mobility requires the following software components

to operate:

•

Cisco CallManager 4.2 or later

Microsoft Windows 2000

Microsoft Internet Explorer or Netscape Navigator:

Netscape 4.7 and 6.7 and Internet Explorer 5.5 and 6.

The following phones support Cisco CallManager Device Mobility:

•

Cisco IP Phone 7900 series

Cisco IP Phone Model 30 VIP

Cisco IP Phone Model 12 SP+

Computer Telephony Integration (CTI) Ports

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Chapter 19 Cisco CallManager Device Mobility

Interactions and Restrictions

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Cisco IP Communicator

Interactions and Restrictions

The Device Mobility feature depends on the IP address of the device that registers

with Cisco CallManager. If the device is assigned an IP address by using

NAT/PAT, the IP address that is provided during registration may not match the

actual IP address of the device.

If Device Mobility Mode is set to Default in the IP Phone Configuration window,

the Device Mobility Mode service parameter determines whether the device is

enabled for the device mobility feature. For information on the service

parameters, see the “Service Parameters Configuration” in the

Cisco CallManager Administration Guide. For information on configuring

devices, see the “Cisco IP Phone Configuration” in the Cisco CallManager

Administration Guide.

Configuration Checklist for Device Mobility

Table 4-1 shows the steps for configuring the Cisco Device Mobility.

Figure 19-1 Cisco CallManager Device Mobility Checklist

Configuration Steps