Raynor Garage Doors
1101 E. River Road
Dixon, Illinois 61021
®
GARAGE DOOR OPENER
Model 2220RGD 1/2 HP
For Residential Use Only
Owner’s Manual
■ Please read this manual and the enclosed safety materials carefully!
■ Fasten the manual near the garage door after installation.
■ The door WILL NOT CLOSE unless the Protector System® is connected and
properly aligned.
■ Periodic checks of the opener are required to ensure safe operation.
■ The model number label is located on the front panel of your opener.
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Preparing your garage door
WARNING
Before you begin:
To prevent possible SERIOUS INJURY OR DEATH:
• Disable locks.
• ALWAYS call a trained door systems technician if
garage door binds, sticks, or is out of balance. An
unbalanced garage door may not reverse when
required.
• NEVER try to loosen, move or adjust garage door, door
springs, cables, pulleys, brackets or their hardware, all
of which are under EXTREME tension.
• Disable ALL locks and remove ALL ropes connected to
garage door BEFORE installing and operating garage
door opener to avoid entanglement.
• Remove any ropes connected to garage door.
• Complete the following test to make sure your
garage door is balanced and is not sticking or
binding:
1. Lift the door about halfway as shown. Release
the door. If balanced, it should stay in place,
supported entirely by its springs.
2. Raise and lower the door to see if there is any
binding or sticking.
If your door binds, sticks, or is out of balance, call a
trained door systems technician.
CAUTION
To prevent damage to garage door and opener:
• ALWAYS disable locks BEFORE installing and operating
the opener.
• ONLY operate garage door opener at 120V, 60 Hz to
avoid malfunction and damage.
Sectional Door
Tools needed
One-Piece Door
During assembly, installation and adjustment of the
opener, instructions will call for hand tools as
illustrated below.
Pencil
Carpenter's
Level (Optional)
2
1
Hack Saw
Tape Measure
Wire Cutters
Drill
Claw Hammer
3/16", 5/16" and
5/32" Drill Bits
Pliers
1/2" and 7/16" Sockets
and Wrench
Stepladder
Screwdriver
Adjustable End Wrench
3
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Planning
Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below
apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page
and the accompanying illustrations as you proceed with the installation of your opener.
SECTIONAL DOOR INSTALLATION
FINISHED CEILING
Support bracket &
fastening hardware
is required.
Horizontal and vertical reinforcement
See page 15.
is needed for lightweight garage doors
(fiberglass, steel, aluminum, door with
glass panels, etc.). See page 19 for details.
Rail
Header Wall
Motor unit
Extension Spring
OR Torsion Spring
Wall-mounted
Door Control
Access Door
Vertical
Centerline
of Garage Door
Safety
Reversing Sensor
Gap between floor and bottom of
door must not exceed 1/4" (6 mm).
Safety
Reversing Sensor
ONE-PIECE DOOR WITHOUT TRACK
FINISHED CEILING
Support bracket &
fastening hardware
is required. See page 15.
Motor unit
Header Wall
Rail
ONE-PIECE DOOR WITH TRACK
Wall-mounted
Door Control
Access Door
Access
Door
Safety Reversing
Sensor
Safety
Reversing Sensor
Gap between floor and bottom of
Safety
Reversing Sensor
door must not exceed 1/4" (6 mm).
Gap between floor and bottom of
door must not exceed 1/4" (6 mm).
Safety
Reversing Sensor
4
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Carton Inventory
Your garage door opener is packaged in two cartons
which contain the motor unit and all parts illustrated
below. Accessories will depend on the model
purchased. If anything is missing, carefully check the
packing material. Parts may be stuck in the foam.
Hardware for installation is also listed below.
Y
L
N
O
T
N
U
MO
G
IN
IL
E
C
P
U
SAFETY SIGNAL
3-Button Remote
Control Transmitter
LOCK
Remote Control
Transmitter Visor Clip
LIGHT
Header Bracket
Multi-Function
Door Control Panel
Rail Brackets
Rail
Motor Unit with Light Lens
Curved Door
Arm Section
Sprocket Coupling
2 Conductor Bell Wire
White & White/Red
Trolley
Door Bracket
Safety Labels
and
Literature
(2) Safety Reversing Sensors
(1 Sending Eye and 1 Receiving Eye)
with 2-Conductor White & White/Black
Bell Wire attached
Straight Door
Arm Section
Safety Sensor
Bracket (2)
RAIL ASSEMBLY
Nut 5/16"-18 (4)
Coupling Sleeve (1)
Hex Bolt 1/4"-20 x 5/8" (4)
Nut 1/4" - 20 (4)
Lock Washer 5/16" (4)
Screw 6ABx1-1/4" (2)
Screw 6-32x1" (2)
Self-Threading Screw 1/4"-14x5/8" (2)
Insulated Staples (30)
Ring Fastener (3)
INSTALLATION HARDWARE
Hex Bolt 5/16"-18x7/8" (4)
Lag Screw 5/16"-9x1-5/8" (2)
Lag Screw 5/16"-18x1-7/8" (2)
Clevis Pin 5/16"x2-3/4" (1)
Clevis Pin 5/16"x1-1/4" (1)
Clevis Pin 5/16"x1" (1)
Drywall Anchors (2)
Carriage Bolt 1/4"-20x1/2" (2)
Wing Nut 1/4"-20 (2)
Rope
Handle
5
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ASSEMBLY STEP 1
Fasten the Rail to the Motor Unit
HARDWARE SHOWN ACTUAL SIZE
Lock Nut
1/4" - 20
Hex Bolt
1/4" - 20 x 5/8"
To avoid installation difficulties, do not run the
garage door opener until instructed to do so.
To aid in assembly and installation, replace the foam
packing around the motor unit. Remove it after
Installation Step 4.
• Working on a level surface, align the rail assembly
with the motor unit, as shown.
Motor Unit
Sprocket
Motor Unit
Bracket
• Slip the coupling over the rail sprocket.
Lock Nuts
1/4"-20
• Slide the rail through the motor unit bracket until
the coupling fits securely over the motor unit
sprocket.
• Align the two bolt holes in the rail with those in the
motor unit bracket. Insert two 1/4"-20x5/8" hex
bolts and lock nuts. Tighten securely with a 7/16"
socket wrench.
Coupling
Rail
Sprocket
Rail
Assembly
Hex Bolts
1/4"-20x5/8"
Foam Packaging
Trolley
Arrow must point
toward garage door
Release arm
ASSEMBLY STEP 2
Install the Trolley
• Slide the trolley onto and along the bottom of the
rail until it snaps firmly in place. Be certain to
install it facing correctly: the trolley release
arm must be horizontal (lock position), with its
arrow pointed away from the motor unit.
6
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ASSEMBLY STEP 3
Lock Nuts
1/4"-20
Attach the Rail Brackets
Rail
Brackets
• Align rail brackets to end of rail assembly, as
shown.
• Insert two 1/4"-20 x 5/8" hex bolts and lock nuts.
Tighten securely with a 7/16" socket.
Hex Bolts
1/4"-20x5/8
Rail
You have now finished assembling your garage
door opener. Please read the following warnings
before proceeding to the installation section.
HARDWARE SHOWN ACTUAL SIZE
Lock Nut
1/4" - 20
Hex Bolt
1/4" - 20 x 5/8"
INSTALLATION
IMPORTANT INSTALLATION INSTRUCTIONS
WARNING
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL INSTALLATION WARNINGS
8. NEVER wear watches, rings or loose clothing while
installing or servicing opener. They could be caught in
garage door or opener mechanisms.
AND INSTRUCTIONS.
2. Install garage door opener only on properly balanced
and lubricated garage door. An improperly balanced
door may not reverse when required and could result in
SEVERE INJURY or DEATH.
3. All repairs to cables, spring assemblies and other
hardware MUST be made by a trained door systems
technician BEFORE installing opener.
4. Disable all locks and remove all ropes connected to
garage door BEFORE installing opener to avoid
entanglement.
9. Install wall-mounted garage door control:
• within sight of the garage door
• out of reach of children at minimum height of 5 feet
(1.5 m)
• away from all moving parts of the door.
10. Place entrapment warning label on wall next to garage
door control.
11. Place manual release/safety reverse test label in plain
view on inside of garage door.
5. Install garage door opener 7 feet (2.13 m) or more
12. Upon completion of installation, test safety reversal
system. Door MUST reverse on contact with a
1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the
floor.
above floor.
6. Mount emergency release handle 6 feet (1.83 m) above
floor.
7. NEVER connect garage door opener to power source
until instructed to do so.
7
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Unfinished
Ceiling
OPTIONAL
CEILING
MOUNT
FOR
HEADER
BRACKET
INSTALLATION STEP 1
Determine the Header Bracket
Location
2x4
Header Wall
WARNING
To prevent possible SERIOUS INJURY or DEATH:
Vertical Centerline
of Garage Door
2x4
Structural
Supports
• Header bracket MUST be RIGIDLY fastened to
structural support on header wall or ceiling, otherwise
garage door might not reverse when required. DO NOT
install header bracket over drywall.
• Concrete anchors MUST be used if mounting header
bracket or 2x4 into masonry.
• NEVER try to loosen, move or adjust garage door,
springs, cables, pulleys, brackets, or their hardware,
all of which are under EXTREME tension.
Level
(optional)
• ALWAYS call a trained door systems technician if
garage door binds, sticks, or is out of balance. An
unbalanced garage door might not reverse when
required.
Installation procedures vary according to garage door
types. Follow the instructions which apply to your
door.
1. Close the door and mark the inside vertical
centerline of the garage door.
2. Extend the line onto the header wall above the
door.
Header Wall
3" (7.5 cm)
You can fasten the header bracket within 4 feet
(1.22 m) of the left or right of the door center
only if a torsion spring or center bearing plate
is in the way; or you can attach it to the ceiling
(see page 9) when clearance is minimal. (It may
be mounted on the wall upside down if
Header Wall
3" (7.5 cm)
Track
Track
Highest Point
of Travel
Highest Point
of Travel
Door
Door
necessary, to gain approximately 1/2" (1 cm).
If you need to install the header bracket on a 2x4
(on wall or ceiling), use lag screws (not provided)
to securely fasten the 2x4 to structural supports as
shown here and on page 8.
One-piece door with horizontal track
Sectional door with curved track
3. Open your door to the highest point of travel as
shown. Draw an intersecting horizontal line on the
header wall above the high point:
• 3" (7.5 cm) above the high point for sectional
door and one-piece door with track.
Header Wall
• 8" (20 cm) above the high point for one-piece
door without track.
Header Wall
8" (20 cm)
8" (20 cm)
This height will provide travel clearance for the top
edge of the door.
Highest
Highest
Door
Point
Point
of Travel
NOTE: If the total number of inches exceeds the
height available in your garage, use the maximum
height possible, or refer to page 12 for ceiling
installation.
of Travel
Door
Jamb
Hardware
Pivot
One-piece door without track:
pivot hardware
One-piece door without track:
jamb hardware
8
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INSTALLATION STEP 2
Install the Header Bracket
Wall Mounting Holes
You can attach the header bracket either to the wall
above the garage door, or to the ceiling. Follow the
instructions which will work best for your particular
requirements. Do not install the header bracket
over drywall. If installing into masonry, use
concrete anchors (not provided).
CEILING MOUNT ONLY
The nail hole is for
positioning only.
You must use lag screws
to mount the header bracket
UP
Optional
Wall Mounting Holes
WALL HEADER BRACKET INSTALLATION
• Center the bracket on the vertical centerline with
the bottom edge of the bracket on the horizontal
line as shown (with the arrow pointing toward the
ceiling).
Vertical
Centerline
of Garage Door
Header
Wall
Y
L
N
O
T
Lag Screws
5/16"-9x1-5/8"
N
U
O
M
• Mark the vertical set of bracket holes (do not use
the holes designated for ceiling mount). Drill 3/16"
pilot holes and fasten the bracket securely to a
structural support with the hardware provided.
G
IN
IL
E
C
UP
2x4
Structural
Support
Header
Bracket
Door Spring
Horizontal
Line
HARDWARE SHOWN ACTUAL SIZE
Garage
Door
Highest Point of
Garage Door Travel
Vertical
Centerline
of Garage Door
Lag Screw
5/16"-9 x 1-5/8"
CEILING HEADER BRACKET INSTALLATION
• Extend the vertical centerline onto the ceiling as
shown.
• Center the bracket on the vertical mark, no more
than 6" (15 cm) from the wall. Make sure the arrow
is pointing toward the wall. The bracket can be
mounted flush against the ceiling when clearance
is minimal.
— Finished Ceiling —
Vertical
Centerline
of Garage Door
Header
Bracket
• Mark the side holes. Drill 3/16" pilot holes and
fasten bracket securely to a structural support with
the hardware provided.
P
U
6" (15 cm)
Maximum
Door
Spring
Lag Screws
5/16"-9x1-5/8"
Ceiling Mounting Holes
CEILING MOUNT ONLY
UP
Header Wall
The nail hole is for
positioning only.
You must use lag screws
to mount the header bracket.
Garage Door
Vertical
Centerline
of Garage Door
9
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INSTALLATION STEP 3
Attach the Rail to the Header
Bracket
• Position the opener on the garage floor below the
header bracket. Use packing material as a
protective base. NOTE: If the door spring is in the
way you’ll need help. Have someone hold the
opener securely on a temporary support to allow
the rail to clear the spring.
• Position the rail bracket against the header
bracket.
Header Wall
Header Bracket
Rail Bracket
• Align the bracket holes and join with a clevis pin
as shown.
• Insert a ring fastener to secure.
Ring Fastener
Header Bracket
Rail
Clevis Pin
5/16"x2-3/4"
Rail
Bracket
Rail
Garage
Door
Temporary
Support
HARDWARE SHOWN ACTUAL SIZE
Clevis Pin
5/16"x2-3/4"
Ring Fastener
10
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INSTALLATION STEP 4
WARNING
®
Install The Protector System
• Be sure power is not connected to the garage door
opener BEFORE installing the safety reversing sensor.
The safety reversing sensor must be connected
and aligned correctly before the garage door
opener will move in the down direction.
• To prevent SERIOUS INJURY or DEATH from a closing
garage door:
– Correctly connect and align the safety reversing
sensor. This required safety device MUST NOT be
disabled.
IMPORTANT INFORMATION ABOUT
THE SAFETY REVERSING SENSOR
– Install the safety reversing sensor so beam is NO
HIGHER than 6" (15 cm) above garage floor.
When properly connected and aligned, the sensor
will detect an obstacle in the path of its electronic
beam. The sending eye (with an amber indicator
light) transmits an invisible light beam to the
receiving eye (with a green indicator light). If an
obstruction breaks the light beam while the door is
closing, the door will stop and reverse to full open
position, and the opener lights will flash 10 times.
If it is necessary to mount the units on the wall, the
brackets must be securely fastened to a solid surface
such as the wall framing. Extension brackets (see
accessories) are available if needed. If installing in
masonry construction, add a piece of wood at each
location to avoid drilling extra holes in masonry if
repositioning is necessary.
The units must be installed inside the garage so that
the sending and receiving eyes face each other
across the door, no more than 6" (15 cm) above the
floor. Either can be installed on the left or right of the
door as long as the sun never shines directly into the
receiving eye lens.
The invisible light beam path must be unobstructed.
No part of the garage door (or door tracks, springs,
hinges, rollers or other hardware) may interrupt the
beam while the door is closing.
The mounting brackets are designed to clip onto the
track of sectional garage doors without additional
hardware.
Sensor Beam
Sensor Beam
6" (15 cm) max.
above floor
Invisible Light Beam
Protection Area
6" (15 cm) max.
above floor
Facing the door from inside the garage
11
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INSTALLING THE BRACKETS
Be sure power to the opener is disconnected.
Install and align the brackets so the sensors will face
each other across the garage door, with the beam no
higher than 6" (15 cm) above the floor. They may be
installed in one of three ways, as follows:
DOOR TRACK MOUNT (RIGHT SIDE)
Figure 1
Door
Track
Lip
Garage door track installation (preferred):
Indicator
Light
• Slip the curved arms over the rounded edge of
each door track, with the curved arms facing the
door. Snap into place against the side of the track.
It should lie flush, with the lip hugging the back
edge of the track, as shown in Figure 1.
Sensor
Bracket
Lens
If your door track will not support the bracket
securely, wall installation is recommended.
Wall installation (Figures 2 & 3):
e
d
• Place the bracket against the wall with curved
arms facing the door. Be sure there is enough
clearance for the sensor beam to be unobstructed.
WALL MOUNT (RIGHT SIDE)
Insi
G
W
arage
all
Figure 2
Fasten Wood Block to Wall with
Lag Screws (Not Provided)
Indicator
Light
• If additional depth is needed, an extension bracket
(see accessories) or wood blocks can be used.
Sensor
Bracket
• Use bracket mounting holes as a template to
locate and drill (2) 3/16" diameter pilot holes on
the wall at each side of the door, no higher than 6"
(15 cm) above the floor.
Lag Screws
(Not Provided)
Lens
• Attach brackets to wall with lag screws
(not provided).
• If using extension brackets or wood blocks, adjust
right and left assemblies to the same distance out
from the mounting surface. Make sure all door
hardware obstructions are cleared.
WALL MOUNT (RIGHT SIDE)
Figure 3
e
d
Insi
G
W
Extension
Bracket
(See Accessories)
arage
all
Floor installation (Figure 4):
(Provided with
Extension Bracket)
• Use wood blocks or extension brackets (see
Accessories) to elevate sensor brackets so the
lenses will be no higher than 6" (15 cm) above the
floor.
• Carefully measure and place right and left
assemblies at the same distance out from the wall.
Be sure all door hardware obstructions are
cleared.
Sensor
(Provided with
Extension
Bracket)
Bracket
• Fasten to the floor with concrete anchors as
shown.
Indicator
Light
Lens
FLOOR MOUNT (RIGHT SIDE)
Figure 4
Attach with
Concrete Anchors
(Not Provided)
e
d
Insi
G
W
arage
all
Lens
Indicator
Light
Sensor
Bracket
12
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MOUNTING AND WIRING THE SAFETY
SENSORS
Figure 5
Wing Nut
• Slide a 1/4"-20x1/2" carriage bolt head into the
slot on each sensor. Use wing nuts to fasten
sensors to brackets, with lenses pointing toward
each other across the door. Be sure the lens is not
obstructed by a bracket extension (Figure 5).
Carriage Bolt
1/4"-20x1/2"
Lens
• Finger tighten the wing nuts.
Recommended Wire Routing
HARDWARE SHOWN ACTUAL SIZE
1. Using insulated staples, run the wires from both
sensors to the rail at the door header (Figure 6).
2. Cross and twist the two wires where they meet
the rail (see inset A). Run the wires inside the
channels at the top of the rail, along each side,
to the motor unit. Do not use the lower (trolley)
channels. Use a screwdriver tip to tuck the wires
snugly into the channels.
Carriage Bolt
1/4"-20x1/2"
Wing Nut
1/4"-20
Staples
NOTE: If your access door is near the garage
door, you may choose to install the door control at
this time and run the door control wire along the
rail with the sensor wires. Use one rail channel for
the door control wire and the other channel for
both sensor wires. If you choose this option, follow
instructions 1-3 on page 16 now.
3. Pull wires taut across the top of the chassis and
insert into the opening above the terminal block
(see inset B). You will complete the wiring in
Installation Step 7.
A
Header
Wall
Sensor
Wire
Twist
Wires
Sensor
Wire
Header
Bracket
Figure 6
Rail
Channel
1. Run wires from sensors to end of rail
at the door header. Cross & twist here to
help contain wires in channels on top of rail.
Bell Wire
2. Run wires along channels
to motor unit. Use screwdrive blade
to tuck snugly into channels.
B
3. Pull wires taut across top of chassis
and insert into opening above
terminal block.
Sensor
Invisible Light Beam
Protection Area
Sensor
13
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INSTALLATION STEP 5
CAUTION
To prevent damage to garage door, rest garage door
opener rail on 2x4 placed on top section of door.
Position the Opener
Follow instructions which apply to your door type as
illustrated.
SECTIONAL DOOR OR ONE-PIECE DOOR WITH
TRACK
A 2x4 laid flat is convenient for setting an ideal
door-to-rail distance.
• Raise the opener onto a stepladder. You will need
help at this point if the ladder is not tall enough.
• Open the door all the way and place a 2x4 laid flat
on the top section beneath the rail.
2x4 is used to determine
the correct mounting
height from ceiling.
• If the top section or panel hits the trolley when you
raise the door, pull down on the trolley release arm
to disconnect inner and outer sections. Slide the
outer trolley toward the motor unit. The trolley can
remain disconnected until Installation Step 13
is completed.
Door
Trolley
Release Arm
ENGAGED
RELEASED
ONE-PIECE DOOR WITHOUT TRACK
Header
Bracket
A 2x4 on its side is convenient for setting an ideal
door-to-rail distance.
Top of Door
• Remove foam packaging.
• Raise the opener onto a stepladder. You will need
help at this point if the ladder is not tall enough.
2x4 is used to determine
the correct mounting height
from ceiling.
• Open the door all the way and place a 2x4 on its
side on the top section of the door beneath the rail.
• The top of the door should be level with the top of
the motor unit. Do not position the opener more
than 4" (10 cm) above this point.
14
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INSTALLATION STEP 6
WARNING
Hang the Opener
To avoid possible SERIOUS INJURY from a falling
garage door opener, fasten it SECURELY to structural
supports of the garage. Concrete anchors MUST be used
if installing any brackets into masonry.
Three representative installations are shown. Yours
may be different. Hanging brackets should be angled
(Figure 1) to provide rigid support. On finished
ceilings (Figure 2), attach a sturdy metal bracket to
structural supports before installing the opener. This
bracket and fastening hardware are not provided.
Structural
Supports
Figure 1
Existing brackets from a previous installation may be
fastened to the sides of the motor unit as in Figures
1 and 2, or to the mounting tabs as shown in
Figure 3. Then continue with step 5 below.
Lag Screws
5/16"- 18x1-7/8"
Measure
Distance
1. Remove foam packaging. Measure the distance
from each side of the motor unit to the structural
support.
Hex Bolt
5/16"-18x7/8"
Lock Washers 5/16"
Nuts 5/16"-18
2. Cut both pieces of the hanging bracket to required
lengths.
3. Drill 3/16" pilot holes in the structural supports.
Preferred range of
bracket placement
4. Attach one end of each bracket to a support with
5/16"-18x1-7/8" lag screws.
5. Fasten the opener to the hanging brackets with
5/16"-18x7/8" hex bolts, lock washers and nuts.
If you wish to utilize the two center mounting tabs,
you must triangulate the vertical brackets for
additional stability (Figure 3).
Figure 2
— FINISHED CEILING —
Hidden
Support
6. Check to make sure the rail is centered over the
door (or in line with the header bracket if the
bracket is not centered above the door).
Lag Screws
5/16"-18x1-7/8"
Bracket
(Not Provided)
(Not Provided)
7. Remove the 2x4. Operate the door manually. If the
door hits the rail, raise the header bracket.
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
HARDWARE SHOWN ACTUAL SIZE
Lag Screw 5/16"-18x1-7/8"
Preferred range of
bracket placement
Figure 3
Hex Bolt
5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
Existing Brackets
Top Mounting Tabs
Bracket
(Provided)
Utilizing existing installation
15
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INSTALLATION STEP 7
WARNING
Install the Door Control
To prevent possible SERIOUS INJURY or DEATH from
electrocution:
Locate door control within sight of the door at a minimum
height of 5 feet (1.5 m) where small children cannot reach,
and away from moving parts of the door and door
hardware. The installation surface must be smooth and flat.
If installing into drywall (Figure 1), drill 5/32" holes and use
anchors provided. For pre-wired installations (as in new
home construction), it may be mounted to a single gang
box (Figure 2). NOTE: After installation, a green indicator
light behind the cover will indicate proper connection. If not
lit, the Lock and Light features will not function (reverse
wires to correct).
• Be sure power is not connected BEFORE installing door
control.
• Connect ONLY to 24 VOLT low voltage wires.
To prevent possible SERIOUS INJURY or DEATH from a
closing garage door:
• Install door control within sight of garage door, out of
reach of children at a minimum height of 5 feet (1.5 m),
and away from all moving parts of door.
• NEVER permit children to operate or play with door
control push buttons or remote control transmitters.
• Activate door ONLY when it can be seen clearly, is
properly adjusted, and there are no obstructions to door
travel.
• ALWAYS keep garage door in sight until completely
closed. NEVER permit anyone to cross path of closing
garage door.
1. Strip 7/16" (11 mm) of insulation from one end of bell
wire and connect to the two screw terminals on back of
door control by color: white wire to 2 and white/red wire
to the 1 (Figure 3).
2. Remove white cover by gently prying at slot in top of the
cover with a small flat head screwdriver. Fasten with
6ABx1-1/4" self-threading screws (drywall installation) or
6-32x1" machine screws (into gang box) as follows:
• Drill and install bottom screw, allowing 1/8" (3 mm) to
protrude above wall surface.
HARDWARE SHOWN ACTUAL SIZE
• Position bottom of door control on screw head and
slide down to secure. Adjust screw for snug fit.
Insulated
Staples
• Install top screw with care to avoid cracking plastic
housing. Do not overtighten.
• Insert bottom tabs and snap on cover.
Screw 6ABx1-1/4"
NOTE: The push bar may stick if the door control is not
mounted on a smooth surface. If a click is not heard when
pressing the push bar, loosen the two mounting screws or
relocate the door control to a smoother surface.
Screw 6-32x1"
(pre-wired installation)
Drywall Anchors
PRE-WIRED
INSTALLATION
STANDARD
INSTALLATION
Figure 1
Figure 2
3. (Standard installation only) Run bell wire up wall and
across ceiling to motor unit. Use insulated staples to
secure wire in several places. Do not pierce wire with a
staple, creating a short or open circuit. If your access
door is near the garage door, you may run this wire with
the Safety Reversing Sensor wires along the top of the
rail. See page 13.
Single
Gang Box
LOCK
LIGH
T
LOCK
LIGH
T
4. Insert all wires through the opening on top of motor unit
above the terminal block on the back panel (Figure 4).
To Replace
24 Volt
Bell Wire
Insert Bottom Tabs First
To Replace
Insert Bottom Tabs First
5. Strip 7/16" (11 mm) of insulation from each set of wires.
Insert door control wire into quick-connect terminals by
color: white wire to white, white/red wire to red.
Figure 3
Figure 4
To
Separate white and white/black wires sufficiently to
connect to the opener quick-connect terminals. Twist like
colored wires together. Insert wires into quick-connect
holes: white to white and white/black to grey (Figure 4).
To
Door
Control
Sensors
Top Mounting Hole
Terminal
Screws
NOTE: When connecting multiple door controls to the
opener, twist same color wires together. Insert wires into
quick-connect holes: white to white and red/white to red.
Bell Wire
Quick-
Connect
Terminal
Bottom Mounting Hole
6. Use tacks or staples to permanently attach entrapment
warning label to wall near door control, and manual
release/safety reverse test label in a prominent location
on inside of garage door.
Door Control
Connections
To release wire, push in tab
with screwdriver tip
NOTE: DO NOT connect the power and operate the
opener at this time. The trolley will travel to the full open
position but will not return to the close position until the
sensor beam is connected and properly aligned. See
Step 11 on page 18.
Red White Grey
7/16" (11 mm)
Strip wire 7/16" (11 mm)
16
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INSTALLATION STEP 8
CAUTION
Install the Lights
To prevent possible OVERHEATING of the endpanel or
light socket,
• Install up to a 100 watt maximum light bulb in each
socket. The lights will turn ON and remain lit for
approximately 4-1/2 minutes when power is
connected. Then the lights will turn OFF.
• DO NOT use short neck or specialty light bulbs.
• DO NOT use halogen bulbs. Use ONLY incandescent.
Top Lens Tab
Lens
• Insert bottom lens tabs into slots on chassis. Tilt
towards chassis to engage top tabs, then drop
down gently into place.
Bottom
Lens Tab
• To remove, depress both top lens tabs. Tilt lens
slightly outward and down, then pull out to clear
bulbs. Use care to avoid snapping off bottom lens
tabs.
Top
Chassis
Slot
• Reverse the procedure to close the lens.
• If the bulbs burn out prematurely due to vibration,
replace with a Garage Door Opener bulb.
Bottom
Chassis Slots
NOTE: Use only standard light bulbs. The use of
short neck or speciality light bulbs may overheat the
endpanel or light socket.
Top
Lens Tab
Top
Chassis Slot
Lens
Bottom
Chassis Slot
Insert Bottom
Lens Tabs First
INSTALLATION STEP 9
Attach the Emergency Release
Rope and Handle
WARNING
To prevent possible SERIOUS INJURY or DEATH from a
falling garage door:
• If possible, use emergency release handle to disengage
trolley ONLY when garage door is CLOSED. Weak or
broken springs or unbalanced door could result in an
open door falling rapidly and/or unexpectedly.
• NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
• Thread one end of the rope through the hole in the
top of the red handle so “NOTICE” reads right side
up as shown. Secure with an overhand knot at
least 1" (2.5 cm) from the end of the rope to
prevent slipping.
• Thread the other end of the rope through the hole
in the release arm of the outer trolley.
• NEVER use handle to pull door open or closed. If rope
knot becomes untied, you could fall.
• Adjust rope length so the handle is 6 feet (1.83 m)
above the floor. Secure with an overhand knot.
NOTE: If it is necessary to cut the rope, heat seal
the cut end with a match or lighter to prevent
unraveling.
Trolley
Release Arm
N
O
Overhand
Knot
TIC
E
Emergency
Release Handle
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INSTALLATION STEP 10
WARNING
Electrical Requirements
To prevent possible SERIOUS INJURY or DEATH from
electrocution or fire:
To avoid installation difficulties, do not run the
opener at this time.
• Be sure power is not connected to the opener, and
disconnect power to circuit BEFORE removing cover to
establish permanent wiring connection.
• Garage door installation and wiring MUST be in
compliance with all local electrical and building codes.
• NEVER use an extension cord, 2-wire adapter, or
change plug in any way to make it fit outlet. Be sure
the opener is grounded.
To reduce the risk of electric shock, your garage door
opener has a grounding type plug with a third
grounding pin. This plug will only fit into a grounding
type outlet. If the plug doesn’t fit into the outlet you
have, contact a qualified electrician to install the
proper outlet.
PERMANENT WIRING
CONNECTION
RIGHT
WRONG
Ground Tab
If permanent wiring is required by your local
code, refer to the following procedure.
Green
Ground Screw
To make a permanent connection through the 7/8"
hole in the top of the motor unit:
Black
Wire
Ground Wire
• Remove the motor unit cover screws and set the
cover aside.
• Remove the attached 3-prong cord.
Black Wire
White Wire
• Connect the black (line) wire to the screw on the
brass terminal; the white (neutral) wire to the
screw on the silver terminal; and the ground wire
to the green ground screw. The opener must be
grounded.
• Reinstall the cover.
To avoid installation difficulties, do not run the
opener until Step 11 below.
TROUBLESHOOTING THE SAFETY SENSORS
INSTALLATION STEP 11
Complete Safety Reversing Sensor
Installation
1. If the sending eye indicator light does not glow
steadily after installation, check for:
• Electric power to the opener.
• A short in the white or white/black wires. These
can occur at staples, or at opener connections.
ALIGNING THE SAFETY SENSORS
Plug in the opener. The indicator lights in both the
sending and receiving eyes will glow steadily if
wiring connections and alignment are correct.
• Incorrect wiring between sensors and opener.
• A broken wire.
2. If the sending eye indicator light glows steadily but
the receiving eye indicator light doesn’t:
The sending eye amber indicator light will glow
regardless of alignment or obstruction. If the green
indicator light in the receiving eye is off, dim, or
flickering (and the invisible light beam path is not
obstructed), alignment is required.
• Check alignment.
• Check for an open wire to the receiving eye.
3. If the receiving eye indicator light is dim, realign
either sensor.
• Loosen the sending eye wing nut and readjust,
aiming directly at the receiving eye. Lock in place.
NOTE: When the invisible beam path is obstructed
or misaligned while the door is closing, the door will
reverse. If the door is already open, it will not close.
The opener lights will blink 10 times. (If bulbs are not
installed, 10 clicks can be heard.) See page 11.
• Loosen the receiving eye wing nut and adjust the
sensor vertically and/or horizontally until it
receives the sender’s beam. When the green
indicator light glows steadily, tighten the wing nut.
18
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INSTALLATION STEP 12
CAUTION
To prevent damage to garage door, reinforce inside of
door with angle iron both vertically and horizontally.
Fasten the Door Bracket
Follow instructions which apply to your door type
as illustrated below or on the following page.
A horizontal reinforcement brace should be long
enough to be secured to two or three vertical
supports. A vertical reinforcement brace should
cover the height of the top panel.
Header
Bracket
Figure 1 shows one piece of angle iron as the
horizontal brace. For the vertical brace, 2 pieces of
angle iron are used to create a U-shaped support.
The best solution is to check with your garage door
manufacturer for an opener installation door
reinforcement kit.
Door
Bracket
Location
NOTE: Many door reinforcement kits provide for
direct attachment of the clevis pin and door arm. In
this case you will not need the door bracket; proceed
to Step 13.
HORIZONTAL AND VERTICAL
REINFORCEMENT IS NEEDED
FOR LIGHTWEIGHT GARAGE
DOORS (FIBERGLASS,
ALUMINUM, STEEL, DOORS
WITH GLASS PANEL, ETC.).
(NOT PROVIDED)
Vertical
Centerline
of Garage
Door
SECTIONAL DOORS
1. Center the door bracket on the previously marked
vertical centerline used for the header bracket
installation. Note correct UP placement, as
stamped inside the bracket.
Figure 1
Vertical
Reinforcement
(Not Provided)
2. Position the top edge of the bracket 2"-4"
(5-10 cm) below the top edge of the door, OR
directly below any structural support across the top
of the door.
Vertical
Vertical
Centerline
of Garage Door
Reinforcement
Vertical
Centerline
of Garage Door
Bolt
5/16"-18x2"
3. Mark, drill holes and install as follows, depending
on your door’s construction:
UP
Door
Bracket
Metal or light weight doors using a vertical angle
iron brace between the door panel support and
the door bracket:
UP
Lock Washer
Door
Bracket
5/16"
Nut
5/16"-18
Self-Threading
• Drill 3/16" fastening holes. Secure the door bracket
using the two 1/4"-14x5/8" self-threading screws.
(Figure 2A)
Screw
Figure 2B
1/4"-14x5/8"
Figure 2A
• Alternately, use two 5/16" bolts, lock washers and
nuts (not provided). (Figure 2B)
Inside Edge
Metal, insulated or light weight factory reinforced
doors:
(Not Provided)
of Door or
Reinforcement Board
Bolt
5/16"x2"
• Drill 3/16" fastening holes. Secure the door bracket
using the self-threading screws (Figure 3).
Wood Doors:
UP
• Use top and bottom or side to side door bracket
holes. Drill 5/16" holes through the door and
secure bracket with 5/16"x2" carriage bolts, lock
washers and nuts (not provided). (Figure 4)
Vertical
Centerline
of Garage Door
Vertical
Centerline
of Garage
Door
UP
NOTE: The 1/4"-14x5/8"
self-threading screws are
not intended for use on
wood doors.
Self-Threading
Screw
1/4"-14x5/8"
Figure 4
HARDWARE
SHOWN
ACTUAL SIZE
Figure 3
Self-Threading
Screw
1/4"-14x5/8"
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ONE-PIECE DOORS
Please read and comply with the warnings and
reinforcement instructions on the previous page.
They apply to one-piece doors also.
• Center the door bracket on the top of the door, in
line with the header bracket as shown. Mark either
the left and right, or the top and bottom holes.
• Metal Doors: Drill 3/16" pilot holes and fasten the
bracket with the 1/4"-14x5/8" self-threading screws
provided.
HARDWARE SHOWN
ACTUAL SIZE
• Wood Doors: Drill 5/16" holes and use 5/16"x2"
carriage bolts, lock washers and nuts (not
provided) or 5/16"x1-1/2" lag screws (not provided)
depending on your installation needs.
Self-Threading Screw
1/4"-14x5/8"
NOTE: The door bracket may be installed on the top
edge of the door if required for your installation.
(Refer to the dotted line optional placement drawing.)
Self-Threading
Screw
1/4"-14x5/8"
Door
Bracket
Top of Door
Header Wall
Finished Ceiling
(Inside
2x4 Support
Garage)
Top Edge
of Door
Header
Bracket
Optional
Placement
Door
Bracket
METAL DOOR
Optional
HORIZONTAL AND VERTICAL
REINFORCEMENT IS NEEDED
FOR LIGHTWEIGHT GARAGE
DOORS (FIBERGLASS,
Placement
of Door
Nut
5/16"-18
Lock
Washer
5/16"
Bracket
ALUMINUM, STEEL, DOORS
WITH GLASS PANEL, ETC.).
(NOT PROVIDED)
Top of Door
Door
Bracket
Vertical
Centerline of
Garage Door
(Inside
Garage)
Top Edge
of Door
Optional
Placement
Carriage Bolt
5/16"x2"
(Not Provided)
WOOD DOOR
For a door with no exposed framing,
or for the optional installation, use
lag screws 5/16"x1-1/2" (Not Provided)
to fasten door bracket.
20
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INSTALLATION STEP 13
Connect Door Arm to Trolley
Inner
Trolley
Outer
Trolley
Follow instructions which apply to your door type as
illustrated below and on the following page.
SECTIONAL DOORS ONLY
Ring
Clevis Pin
5/16"x1"
Fastener
• Make sure garage door is fully closed. Pull the
emergency release handle to disconnect the outer
trolley from the inner trolley. Slide the outer trolley
back (away from the door) about 2" (5 cm) as
shown in Figures 1, 2 and 3.
Straight
Door Arm
Emergency
Release
Handle
Door
Bracket
• Figure 1:
– Fasten straight door arm section to outer trolley
with the 5/16"x1" clevis pin. Secure the
connection with a ring fastener.
Curved Door Arm
Clevis Pin
5/16"x1-1/4"
– Fasten curved section to the door bracket in the
same way, using the 5/16"x1-1/4" clevis pin.
Figure 1
• Figure 2:
– Bring arm sections together. Find two pairs of
holes that line up and join sections. Select holes
as far apart as possible to increase door arm
rigidity.
• Figure 3, Hole alignment alternative:
Lock
Washers
5/16"
– If holes in curved arm are above holes in straight
arm, disconnect straight arm. Cut about 6"
(15 cm) from the solid end. Reconnect to trolley
with cut end down as shown.
Nuts
5/16"-18
– Bring arm sections together.
– Find two pairs of holes that line up and join with
bolts, lock washers and nuts.
Bolts
5/16"-18x7/8"
• Pull the emergency release handle toward the
opener at a 45° angle so that the trolley release
arm is horizontal. Proceed to Adjustment Step 1,
page 23. Trolley will re-engage automatically when
opener is operated.
Door Bracket
Figure 2
HARDWARE SHOWN ACTUAL SIZE
Nut 5/16"-18
Lock Washer 5/16" Ring Fastener
Lock
Washers
5/16"
Nuts
5/16"-18
Clevis Pin
5/16"x1" (Trolley)
Clevis Pin
Hex Bolt
5/16"x1-1/4" (Door Bracket) 5/16"-18x7/8"
Bolts
5/16"-18x7/8"
Cut this end
Figure 3
21
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ALL ONE-PIECE DOORS
Door
Bracket
Ring
Fastener
1. Assemble the door arm, Figure 4:
Nuts
5/16"-18
Lock
Washers
5/16"
• Fasten the straight and curved door arm sections
together to the longest possible length (with a 2
or 3 hole overlap).
Clevis Pin
5/16"x1-1/4"
Straight
Arm
• With the door closed, connect the straight door
arm section to the door bracket with the
5/16"x1-1/4" clevis pin.
Bolts
5/16"-18x7/8
Curved
Door Arm
Figure 4
• Secure with a ring fastener.
– Press the Door Control push button. The trolley
will travel to the fully closed position.
2. Adjustment procedures, Figure 5:
• On one-piece doors, before connecting the door
arm to the trolley, the travel limits must be
adjusted. Limit adjustment screws are located on
the left side panel as shown on page 23. Follow
adjustment procedures below.
– Manually close the door and lift the door arm to
the trolley. The arm should touch the trolley just
ahead of the door arm connector hole. Refer to
the fully closed trolley/door arm positions in the
illustration. If the arm is behind the connector
hole, adjust the limit further. One full turn equals
2" (5 cm) of trolley travel.
• Open door adjustment: decrease UP
travel limit
– Turn the UP limit adjustment screw
counter-clockwise 4 turns.
3. Connect the door arm to the trolley:
• Close the door and join the curved arm to the
connector hole in the trolley with the remaining
clevis pin. It may be necessary to lift the door
slightly to make the connection.
– Press the Door Control push button. The trolley
will travel to the fully open position.
– Manually raise the door to the open position
(parallel to the floor), and lift the door arm to the
trolley. The arm should touch the trolley just in
back of the door arm connector hole. Refer to
the fully open trolley/door arm positions in the
illustration. If the arm does not extend far
enough, adjust the limit further. One full turn
equals 2" (5 cm) of trolley travel.
• Secure with a ring fastener.
• Run the opener through a complete travel cycle. If
the door has a slight “backward” slant in full open
position as shown in the illustration, decrease the
UP limit until the door is parallel to the floor.
NOTE: When setting the up limit on the following
page, the door should not have a “backward” slant
when fully open as illustrated below. A slight
backward slant will cause unnecessary bucking
and/or jerking operation as the door is being opened
or closed from the fully open position.
• Closed door adjustment: decrease DOWN
travel limit
– Turn the DOWN limit adjustment screw
clockwise 4 complete turns.
Figure 5
Fully Closed
Inner Trolley
Trolley
Door Arm
Connector Hole
Door Arm
Emergency Release Handle
Closed
Door
Inner Trolley
Fully Open
Trolley
Door Arm
Connector Hole
Correct Angle
Door Arm
Door with
Backward Slant
(Undesirable)
Open Door
22
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ADJUSTMENT STEP 1
WARNING
Without a properly installed safety reversal system,
persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage
door.
• Incorrect adjustment of garage door travel limits will
interfere with proper operation of safety reversal
system.
Adjust the UP and DOWN Travel
Limits
Limit adjustment settings regulate the points at which
the door will stop when moving up or down.
To operate the opener, press the Door Control push
bar. Run the opener through a complete travel cycle.
• Does the door open and close completely?
• If one control (force or travel limits) is adjusted, the
other control may also need adjustment.
• Does the door stay closed and not reverse
unintentionally when fully closed?
• After ANY adjustments are made, the safety reversal
system MUST be tested. Door MUST reverse on
contact with 1-1/2" (3.8 cm) high object (or 2x4 laid
flat) on floor.
If your door passes both of these tests, no limit
adjustments are necessary unless the reversing test
fails (Adjustment Step 3, page 25).
Adjustment procedures are outlined below. Read the
procedures carefully before proceeding to
Adjustment Step 2. Use a screwdriver to make limit
adjustments. Run the opener through a complete
travel cycle after each adjustment.
CAUTION
To prevent damage to vehicles, be sure fully open door
provides adequate clearance.
NOTE: Repeated operation of the opener during
adjustment procedures may cause the motor to
overheat and shut off. Simply wait 15 minutes and
try again.
NOTE: If anything interferes with the door’s upward
travel, it will stop. If anything interferes with the
door’s downward travel (including binding or
unbalanced doors), it will reverse.
+
+
HOW AND WHEN TO ADJUST THE LIMITS
Limit
Adjustment
Screws
• If the door does not open completely but opens
at least 5 feet (1.5 m):
Left Side Panel
Increase up travel. Turn the UP limit adjustment
screw clockwise. One turn equals 2" (5 cm) of
travel.
NOTE: To prevent the trolley from hitting the cover
protection bolt, keep a minimum distance of 2-4"
(5-10 m) between the trolley and the bolt.
Adjust UP Travel
+
• If door does not open at least 5 feet (1.5 m):
Adjust DOWN Travel
+
Adjust the UP (open) force as explained in
Adjustment Step 2.
• If the door reverses when closing and there is
no visible interference to travel cycle:
• If the door does not close completely:
Increase down travel. Turn the down limit
adjustment screw counterclockwise. One turn
equals 2" (5 cm) of travel.
If the opener lights are flashing, the Safety
Reversing Sensors are either not installed,
misaligned, or obstructed. See Troubleshooting,
page 18.
If door still won’t close completely and the trolley
bumps into the pulley bracket (page 4), try
lengthening the door arm (page 21) and
decreasing the down limit.
Test the door for binding: Pull the emergency
release handle. Manually open and close the door.
If the door is binding or unbalanced, call for a
trained door systems technician. If the door is
balanced and not binding, adjust the DOWN
(close) force. See Adjustment Step 2.
• If the opener reverses in fully closed position:
Decrease down travel. Turn the down limit
adjustment screw clockwise. One turn equals 2"
(5 cm) of travel.
23
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ADJUSTMENT STEP 2
WARNING
Adjust the Force
Without a properly installed safety reversal system,
persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage
door.
Force adjustment controls are located on the back
panel of the motor unit. Force adjustment settings
regulate the amount of power required to open and
close the door.
• Too much force on garage door will interfere with
proper operation of safety reversal system.
• NEVER increase force beyond minimum amount
required to close garage door.
• NEVER use force adjustments to compensate for a
binding or sticking garage door.
• If one control (force or travel limits) is adjusted, the
other control may also need adjustment.
• After ANY adjustments are made, the safety reversal
system MUST be tested. Door MUST reverse on
contact with 1-1/2" (3.8 cm) high object (or 2x4 laid
flat) on floor.
If the forces are set too light, door travel may be
interrupted by nuisance reversals in the down
direction and stops in the up direction. Weather
conditions can affect the door movement, so
occasional adjustment may be needed.
The maximum force adjustment range is about
3/4 of a complete turn. Do not force controls
beyond that point. Turn force adjustment controls
with a screwdriver.
NOTE: If anything interferes with the door’s upward
travel, it will stop. If anything interferes with the
door’s downward travel (including binding or
unbalanced doors), it will reverse.
HOW AND WHEN TO ADJUST THE FORCES
Force Adjustment
Controls
1. Test the DOWN (close) force
Back Panel
• Grasp the door bottom when the door is about
halfway through DOWN (close) travel. The door
should reverse. Reversal halfway through down
travel does not guarantee reversal on a 1-1/2"
(3.8 cm) obstruction. See Adjustment Step 3,
page 25.
9
7
1
3
kg
kg
5
If the door is hard to hold or doesn’t reverse,
DECREASE the DOWN (close) force by turning
the control counterclockwise. Make small
adjustments until the door reverses normally. After
each adjustment, run the opener through a
complete cycle.
• If the door reverses during the down (close)
cycle and the opener lights aren’t flashing,
INCREASE DOWN (close) force by turning the
control clockwise. Make small adjustments until the
door completes a close cycle. After each
UP
Force
DOWN
Force
adjustment, run the opener through a complete
travel cycle. Do not increase the force beyond the
minimum amount required to close the door.
9
7
1
3
kg
kg
5
2. Test the UP (open) force
• Grasp the door bottom when the door is about
halfway through UP (open) travel. The door should
stop. If the door is hard to hold or doesn’t stop,
DECREASE UP (open) force by turning the control
counterclockwise. Make small adjustments until the
door stops easily and opens fully. After each
adjustment, run the opener through a complete
travel cycle.
• If the door doesn’t open at least 5 feet (1.5 m),
INCREASE UP (open) force by turning the control
clockwise. Make small adjustments until door
opens completely. Readjust the UP limit if
necessary. After each adjustment, run the opener
through a complete travel cycle.
24
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ADJUSTMENT STEP 3
WARNING
Test the Safety Reversal System
Without a properly installed safety reversal system,
persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage
door.
TEST
• With the door fully open, place a 1-1/2" (3.8 cm)
board (or a 2x4 laid flat) on the floor, centered
under the garage door.
• Safety reversal system MUST be tested every month.
• If one control (force or travel limits) is adjusted, the
other control may also need adjustment.
• After ANY adjustments are made, the safety reversal
system MUST be tested. Door MUST reverse on
contact with 1-1/2" (3.8 cm) high object (or 2x4 laid
flat) on the floor.
• Operate the door in the down direction. The door
must reverse on striking the obstruction.
ADJUST
• If the door stops on the obstruction, it is not
traveling far enough in the down direction.
Increase the DOWN limit by turning the DOWN
limit adjustment screw counterclockwise 1/4 turn.
NOTE: On a sectional door, make sure limit
adjustments do not force the door arm beyond a
straight up and down position. See the illustration
on page 21.
• Repeat the test.
• When the door reverses on the 1-1/2" (3.8 cm)
board, remove the obstruction and run the opener
through 3 or 4 complete travel cycles to test
adjustment.
IMPORTANT SAFETY CHECK:
Test the Safety Reverse System after:
• Each adjustment of door arm length, limits, or
force controls.
• Any repair to or adjustment of the garage door
(including springs and hardware).
1-1/2" (3.8 cm) board
(or a 2x4 laid flat)
• Any repair to or buckling of the garage floor.
• Any repair to or adjustment of the opener.
WARNING
Without a properly installed safety reversing sensor,
persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage
door.
ADJUSTMENT STEP 4
®
Test the Protector System
• Press the remote control push button to open the
door.
• Place the opener carton in the path of the door.
• Press the remote control push button to close the
door. The door will not move more than an inch
(2.5 cm), and the opener lights will flash.
The garage door opener will not close from a remote
if the indicator light in either sensor is off (alerting
you to the fact that the sensor is misaligned or
obstructed).
If the opener closes the door when the safety
reversing sensor is obstructed (and the sensors
are no more than 6" (15 cm) above the floor), call
for a trained door systems technician.
Safety Reversing Sensor
Safety Reversing Sensor
25
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OPERATION
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL WARNINGS AND
INSTRUCTIONS.
8. NEVER use handle to pull garage door open or closed.
If rope knot becomes untied, you could fall.
2. ALWAYS keep remote controls out of reach of children.
NEVER permit children to operate or play with garage
door control push buttons or remote controls.
3. ONLY activate garage door when it can be seen clearly, it
is properly adjusted, and there are no obstructions to
door travel.
4. ALWAYS keep garage door in sight until completely
closed. NO ONE SHOULD CROSS THE PATH OF THE
MOVING DOOR.
9. If one control (force or travel limits) is adjusted, the
other control may also need adjustment.
10. After ANY adjustments are made, the safety reversal
system MUST be tested.
11. Safety reversal system MUST be tested every month.
Garage door MUST reverse on contact with 1-1/2"
(3.8 cm) high object (or a 2 x 4 laid flat) on the floor.
12. ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED
(see page 3). An improperly balanced door may not
reverse when required and could result in SEVERE
INJURY or DEATH.
5. NO ONE SHOULD GO UNDER A STOPPED, PARTIALLY
OPEN DOOR.
6. If possible, use emergency release handle to disengage
trolley ONLY when garage door is CLOSED. Weak or
broken springs or unbalanced door could result in an
open door falling rapidly and/or unexpectedly.
13. All repairs to cables, spring assemblies and other
hardware, all of which are under EXTREME tension,
MUST be made by a trained door systems technician.
14. ALWAYS disconnect electric power to garage door
opener BEFORE making any repairs or removing
covers.
7. NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
15.
SAVE THESE INSTRUCTIONS.
opener lights will blink for five seconds.
Using Your Garage Door Opener
6. If obstructed while opening, the door will stop.
Your SAFETY SIGNAL opener and hand-held remote
control have been factory-set to a matching code
which changes with each use, randomly accessing
over 100 billion new codes. Your opener will operate
with up to eight SAFETY SIGNAL remote controls and
one SAFETY SIGNAL Keyless Entry System. If you
purchase a new remote, or if you wish to deactivate
any remote, follow the instructions in the
7. If fully open, the door will not close when the beam
is broken. The sensor has no effect in the opening
cycle.
If the sensor is not installed, or is misaligned, the
door won’t close from a hand-held remote. However,
you can close the door with the Door Control, the
Outside Keylock, or Keyless Entry, if you activate
them until down travel is complete. If you release
them too soon, the door will reverse.
Programming section.
Activate your opener with any of the following:
• The hand-held Remote Control: Hold the large
push button down until the door starts to move.
The opener lights will turn on under the following
conditions: when the opener is initially plugged in;
when power is restored after interruption; when the
opener is activated.
• The wall-mounted Door Control: Hold the push
button or bar down until the door starts to move.
They will turn off automatically after 4-1/2 minutes or
provide constant light when the Light feature on the
Multi-Function Door Control is activated. Bulb size is
100 watts maximum.
• The Keyless Entry (See Accessories): If provided
with your garage door opener, it must be
programmed before use. See Programming.
When the opener is activated (with the safety
reversing sensor correctly installed and aligned)
1. If open, the door will close. If closed, it will open.
SAFETY
SIGNAL light feature: Lights will also turn on
when someone walks through the open garage door.
With a Multi-Function Door Control, this feature may
be turned off as follows: With the opener lights off,
press and hold the light button for 10 seconds, until
the light goes on, then off again. To restore this
feature, start with the opener lights on, then press
and hold the light button for 10 seconds until the light
goes off, then on again.
2. If closing, the door will reverse.
3. If opening, the door will stop.
4. If the door has been stopped in a partially open
position, it will close.
5. If obstructed while closing, the door will reverse. If
the obstruction interrupts the sensor beam, the
26
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B) To operate one door using all three buttons on the
hand-held remote:
You may program the remote to
Using the Wall-Mounted
Door Control
Open
Close
Stop
open the door with the large
button, close it with the middle
button, and stop the door’s movement
with the third button.
THE MULTI-FUNCTION DOOR CONTROL
Press the push bar to open or close
the door. Press again to reverse the
door during the closing cycle or to
Push
Button
Lock
Button
NOTE: If remote is already programmed, you must
stop the door while it’s opening.
LOCK
first erase all codes. See Programming.
Light
Button
LIGHT
Light feature
Press the Light button to turn the
1. With the door closed, press and hold the large
remote push button.
opener light on or off. It will not control the opener
lights when the door is in motion. If you turn it on and
then activate the opener, the light will remain on for
4-1/2 minutes. Press again to turn it off sooner. The
4-1/2 minute interval can be changed to 1-1/2, 2-1/2,
or 3-1/2 minutes as follows: Press and hold the Lock
button until the light blinks (about 10 seconds). A
single blink indicates that the timer is reset to 1-1/2
minutes. Repeat the procedure and the light will blink
twice, resetting the timer to 2-1/2 minutes. Repeat
again for a 3-1/2 minute interval, etc., up to a
2. Press and hold the Lock button on the door
control.
3. Press and hold the door control push bar.
4. After the opener lights flash, release all buttons.
WARNING
To prevent possible SERIOUS INJURY or DEATH from a
falling garage door:
• If possible, use emergency release handle to disengage
trolley ONLY when garage door is CLOSED. Weak or
broken springs or unbalanced door could result in an
open door falling rapidly and/or unexpectedly.
• NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
• NEVER use handle to pull door open or closed. If rope
knot becomes untied, you could fall.
maximum of four blinks and 4-1/2 minutes.
Lock feature
Designed to prevent operation of the door from
hand-held remote controls. However, the door will
open and close from the Door Control, the Outside
Keylock and the Keyless Entry Accessories.
To activate, press and hold the Lock button for 2
seconds. The push bar light will flash as long as the
Lock feature is on.
To turn off, press and hold the Lock button again for
2 seconds.The push bar light will stop flashing. The
Lock feature will also turn off whenever the “Learn”
button on the motor unit panel is activated.
To Open the Door Manually
DISCONNECT TROLLEY:
Additional features when used with the
3-Button hand-held remote
The door should be fully
closed if possible. Pull down
on the emergency release
handle (so that the trolley
release arm snaps into a
vertical position) and lift the
door manually.
Trolley
Trolley
Release Arm
(in Manual
Disconnect
Position)
A) To control the opener lights:
In addition to operating the door, you may program
the remote to operate the lights.
1. With the door closed, press and hold a
small remote button that you want to
control the light.
N
O
T
IC
E
LOCKOUT POSITION
(MANUAL DISCONNECT)
The lockout feature prevents
the trolley from reconnecting
automatically, and the door can be raised and
lowered manually as often as necessary.
2. Press and hold the Light button on the
Multi-Function door control.
3. While holding the Light button, press and hold the
Lock button on the door control.
TO RE-CONNECT THE TROLLEY:
4. After the opener lights flash, release all buttons.
Pull the emergency release
handle toward the opener at a
45° degree angle so that the
trolley release arm is
Trolley
Trolley
Release
Arm
horizontal. The trolley will
Emergency
reconnect on the next UP or
Release
NOTICE
DOWN operation, either
manually or by using the door
control or remote.
Handle
(Pull at 45° angle)
TO RECONNECT
27
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MAINTENANCE SCHEDULE
CARE OF YOUR OPENER
LIMIT AND FORCE ADJUSTMENTS:
Once a Month
• Manually operate door. If it is unbalanced or
binding, call a trained door systems technician.
Weather conditions may cause
some minor changes in door
operation requiring some
• Check to be sure door opens & closes fully. Adjust
limits and/or force if necessary. (See pages 23
and 24.)
9
1
3
7
kg
kg
5
re-adjustments, particularly during
the first year of operation.
• Repeat the safety reverse test. Make any
necessary adjustments. (See Adjustment Step 3.)
FORCE CONTROLS
Pages 23 and 24 refer to the limit
and force adjustments. Only a
screwdriver is required. Follow the
instructions carefully.
Once a Year
• Oil door rollers, bearings and hinges. The opener
does not require additional lubrication. Do not
grease the door tracks.
+
Repeat the safety reverse test
(Adjustment Step 3, page 25) after
any adjustment of limits or force.
+
LIMIT CONTROLS
WARNING
THE REMOTE CONTROL BATTERY
The lithium battery should produce
power for up to 5 years. To
replace battery, use the visor
clip or screwdriver blade to
pry open the case as shown.
Insert battery positive
To prevent possible SERIOUS INJURY or DEATH:
• NEVER allow small children near batteries.
• If battery is swallowed, immediately notify doctor.
Battery
positive
side up (+)
NOTICE: To comply with FCC and or Industry Canada (IC) rules, adjustment or
modifications of this receiver and/or transmitter are prohibited, except for changing the
code setting or replacing the battery. THERE ARE NO OTHER USER SERVICEABLE PARTS.
side up (+).
Tested to Comply with FCC Standards FOR HOME OR OFFICE USE. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
Dispose of old battery properly.
28
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HAVING A PROBLEM?
1. My door will not close and the light bulbs blink
on my motor unit: The safety reversing sensor
must be connected and aligned correctly before
the garage door opener will move in the down
direction.
• Verify the safety sensors are properly installed,
aligned and free of any obstructions. Refer to
Installation Step 10: Install The Protector
System®.
• Check diagnostic LED for flashes on the motor
unit then refer to the Diagnostic Chart on the
following page.
"Learn"
Button
LED or
Diagnostic
LED
2. My remotes will not activate the door:
• Verify your Premium door control is not blinking.
If it is blinking, deactivate the Lock Mode
following the instructions for Using the
Multi-Function Door Control.
Sending Eye Safety Sensor
(Amber Indicator Light)
Receiving Eye Safety Sensor
(Green Indicator Light)
• Reprogram remotes following the programming
instructions. Refer to Programming.
• If remote will still not activate your door, check
diagnostic LED for flashes on motor unit then
refer to Diagnostic Chart on the following page.
5. My lights will not turn off when door is open:
3. My door reverses for no apparent reason:
Repeat safety reverse test after adjustments to
force or travel limits. The need for occasional
adjustment for the force and limit settings is
normal. Weather conditions in particular can affect
door travel.
• The garage door opener is equipped with a
security light feature. This feature activates the
light on when the safety sensor beam has been
obstructed. Refer to Operation section; Using the
Wall Mounted Door Control, Light Feature.
• Manually check door for balance or any binding
problems.
• Refer to Adjustment Step 2, Adjust the Force.
4. My door reverses for no apparent reason after
fully closing and touching the floor: Repeat
safety reverse test after adjustments to force or
travel limits. The need for occasional adjustment
for the force and limit settings is normal. Weather
conditions in particular can affect door travel.
• Refer to Adjustment Step 1, Adjust the UP and
DOWN Travel Limits. Decrease down travel by
turning down limit adjustment screw clockwise.
29
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Installed
Safety Sensor
Diagnostics
Located On
Motor Unit
LED or
Diagnostic
LED
Your garage door opener is programmed with
self-diagnostic capabilities. The “Learn” button/diagnostic
LED will flash a number of times then pause signifying it
has found a potential issue. Consult Diagnostic Chart below.
"Learn"
Button
Diagnostic Chart
Symptom: One or both of the Indicator lights on the safety sensors do
not glow steady.
• Inspect sensor wires for a short (staple in wire), correct wiring polarity
(black/white wires reversed), broken or disconnected wires, replace/attach
as needed.
1 FLASH
Safety sensors wire open
(broken or disconnected).
OR
• Disconnect all wires from back of motor unit.
• Remove sensors from brackets and shorten sensor wires to 1-2 ft (30-60 cm)
from back each of sensor.
2 FLASHES
• Reattach sending eye to motor unit using shortened wires. If sending eye
indicator light glows steadily, attach the receiving eye.
Safety sensors wire
shorted or black/white
wire reversed.
• Align sensors, if the indicator lights glow replace the wires for the sensors. If
the sensor indicator lights do not light, replace the safety sensors.
Symptom: LED is not lit on door control.
• Inspect door control/wires for a short (staple in wire), replace as needed.
3 FLASHES
Door control or
wire shorted.
• Disconnect wires at door control, touch wires together. If motor unit activates,
replace door control.
• If motor unit does not activate, disconnect door control wires from motor unit.
Momentarily short across red and white terminals with jumper wire. If motor
unit activates, replace door control wires.
4 FLASHES
Symptom: Sending indicator light glows steadily, receiving indicator light
is dim or flashing.
• Realign receiving eye sensor, clean lens and secure brackets.
Safety Sensors
slightly misaligned
(dim or flashing LED).
• Verify door track is firmly secured to wall and does not move.
Symptom: Motor has over heated; the motor unit does not operate;
RPM Sensor = Short travel 6-8" (15-20 cm).
• Unplug unit to reset. Try to operate motor unit, check diagnostic code.
5 FLASHES
Motor overheated or
possible RPM sensor
failure. Unplug to reset.
• If it is still flashing 5 times and motor unit moves 6-8" (15-20 cm), replace RPM
sensor.
• If motor unit doesn’t operate, motor unit is overheated. Wait 30 minutes and
retry. If motor unit still will not operate replace logic board.
6 FLASHES
Symptom: Motor unit doesn’t operate.
• Replace logic board because motor rarely fails.
Motor Circuit Failure.
Replace Receiver
Logic Board.
30
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PROGRAMMING
NOTICE: If this SAFETY
SIGNAL garage door opener is operated with a non-rolling code transmitter, the technical
measure in the receiver of the garage door opener, which provides security against code-theft devices, will be
circumvented. The owner of the copyright in the garage door opener does not authorize the purchaser or
supplier of the non-rolling code transmitter to circumvent that technical measure.
Your garage door opener has already been programmed at the factory to operate with your hand-held remote
control. The door will open and close when you press the large push button.
Below are instructions for programming your opener to operate with additional SAFETY
SIGNAL remote controls.
To Add and Reprogram an Additional Hand-held Remote Control
USING THE “LEARN” BUTTON
USING THE MULTI-FUNCTION DOOR CONTROL
LOCK
LIGHT
1. Press and release the “learn”
button on the motor unit. The learn
indicator light will glow steadily for
30 seconds.
1. Press and hold the button on the
hand-held remote* that you wish
to operate your garage door.
2. While holding the remote button,
press and hold the LIGHT button
on the Multi-Function Door
Control.
2. Within 30 seconds, press and hold
the button on the hand-held
remote* that you wish to operate
your garage door.
LOCK
LIGHT
3. Continue holding both buttons
while you press the push bar on
the Multi-Function Door Control
(all three buttons are held).
3. Release the button when the
motor unit lights blink. It has
learned the code. If light bulbs are
not installed, two clicks will be
heard.
LOCK
LIGH
4. Release buttons when the motor
unit lights blink. It has learned the
code. If light bulbs are not
installed, two clicks will be heard.
To Erase All Codes From Motor
Unit Memory
*3-Button Remotes
If provided with your garage door opener, the large
button is factory programmed to operate it. Additional
buttons on any SAFETY
To deactivate any unwanted remote,
first erase all codes:
SIGNAL 3-button remote or
Press and hold the “learn” button on
motor unit until the learn indicator light
goes out (approximately 6 seconds).
All previous codes are now erased. Reprogram each
remote or keyless entry you wish to use.
mini-remote can be
programmed to operate
other SAFETY SIGNAL
garage door openers.
31
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To Add, Reprogram or Change a Keyless Entry PIN
NOTE: Your new Keyless Entry must be programmed to operate your garage door opener.
USING THE “LEARN” BUTTON
USING THE MULTI-FUNCTION DOOR CONTROL
LOCK
LIGHT
1. Press and release the “learn”
button on motor unit. The learn
indicator light will glow steadily for
30 seconds.
NOTE: This method requires two people if the Keyless
Entry is already mounted outside the garage.
1. Enter a four digit personal
identification number (PIN) of your
choice on the keypad. Then press
and hold ENTER.
2. Within 30 seconds, enter a four
digit personal identification
number (PIN) of your choice on
the keypad. Then press and hold
the ENTER button.
2. While holding the ENTER button,
press and hold the LIGHT button
on the Multi-Function Door
LOCK
LIGHT
3. Release the button when the
motor unit lights blink. It has
learned the code. If light bulbs are
not installed, two clicks will be
heard.
Control.
3. Continue holding the ENTER and
LIGHT buttons while you press
the push bar on the Multi-Function
LOCK
Door Control (all three buttons are
LIGHT
held).
To change an existing, known PIN
If the existing PIN is known, it may be changed by one
person without using a ladder.
4. Release buttons when the motor
unit lights blink. It has learned the
code. If light bulbs are not
1. Press the four buttons for the present PIN, then
press and hold the # button.
installed, two clicks will be heard.
The opener light will blink twice. Release the #
button.
2. Press the new 4-digit PIN you have chosen, then
press Enter.
2. Press the temporary 4-digit PIN you have chosen,
then press Enter.
The motor unit lights will blink once when the PIN has
been learned.
The opener light will blink four times.
3. To set the number of hours this temporary PIN will
Test by pressing the new PIN, then press Enter. The
door should move.
work, press the number of hours (up to 255), then
press ✽.
To set a temporary PIN
OR
You may authorize access by visitors or service people
with a temporary 4-digit PIN. After a programmed
number of hours or number of accesses, this temporary
PIN expires and will no longer open the door. It can be
used to close the door even after it has expired. To set
a temporary PIN:
3. To set the number of times this temporary PIN will
work, press the number of times (up to 255), then
press #.
The opener light will blink once when the temporary PIN
has been learned.
Test by pressing the four buttons for the temporary PIN,
then press Enter. The door should move. If the
temporary PIN was set to a certain number of openings,
remember that the test has used up one opening.To
clear the temporary password, repeat steps 1-3, setting
the number of hours or times to 0 in step 3.
1. Press the four buttons for your personal entry PIN
(not the last temporary PIN), then press and hold the
✽ button.
The opener light will blink three times. Release the
button.
32
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REPAIR PARTS
Rail Assembly Parts
7
5
8
1
2
3
KEY PART
NO. NO.
DESCRIPTION
1
41A4795
Hardware bag (includes
sprocket coupling)
4
2
3
4
5
6
7
8
12B569-1 Left rail bracket
12B569-2 Right rail bracket
6
81C168
Rack
41C4677
Complete trolley assembly
1D4828-1 Screw Drive one-piece rail
41A4836
25C20
Drive sprocket kit
Sprocket coupling
Installation Parts
2
3
1
4
LOCK
LIGHT
5
KEY PART
NO. NO.
DESCRIPTION
6
1
2
3
4
5
6
7
8
9
41A5273-6
973RGD
10A20
29B137
41A5047
41A2828
178B34
41A4353
41A5034
Multi-function door control
3-button remote control
N
O
TICE
3V 2032 Lithium battery (1 required)
Visor clip
Door bracket w/clevis pin & fastener
Emergency release rope & handle
Straight door arm section
7
Y
L
N
O
T
N
U
O
M
G
N
I
L
I
E
C
P
U
8
Header bracket w/clevis pin & fastener
9
Safety sensor kit: receiving and
sending eyes with 3' 2-conductor bell
wire attached
10
11
41A5266-1
41B4494-1
Safety sensor bracket
2-Conductor bell wire: white &
white/red
11
10
12
178B35
Curved door arm section
NOT SHOWN
Installation hardware bag (see page 3)
Owner’s manual
12
41A4675-7
114A2483
114A2483SP
Owner’s manual - Spanish
33
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Motor Unit Assembly Parts
(Down)
Contact
1
LIMIT SWITCH ASSY.
Brown
Wire
2
D N
Grey
Wire
U P
Drive
Gear
17
Center Limit
Contact
(Up)
Yellow
Contact
Wire
7
15
14
5
6
3
8b
8
8d
4
8g
8d
18
8a
8c
10
8f
8e
11a
11
11
9
12
13
16
KEY PART
KEY PART
NO.
NO.
DESCRIPTION
NO.
NO.
DESCRIPTION
1
2
3
4
5
6
7
31D477
41B4245
30B363
12A373
41A3150
41D4671
12D630
Drive shaft cover
Line cord
9
41C4672
Screw drive RPM kit
10
41A4837-1 Worm gear and retainer
Capacitor – 1/2 HP
Capacitor bracket
11
11a
41C5417
41C5416
Low voltage wire harness
High voltage wire harness
12
13
14
15
16
17
18
41A5389-1D Receiver logic board assy.
41A5490-7 Cover
Terminal block w/screws
Limit switch assembly
41C22-1
175C147
108D78
41A5387
12B654
Drive coupling hub
Light socket
Bracket: light socket, limit switch
8
41A5388
144B41
144B42
20B17
158A69
41C556
41A5394
Motor drive assy. complete with:
22T Pulley
28T Pulley
Drive belt
Retainer rings
Isolator bracket spacers
Assy. bracket motor mount
Shaft limit worm
Light lens
8a
8b
8c
8d
8e
8f
Chassis with rail bracket
Motor support bracket
8g
81B170-1
34
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ACCESSORIES
Model 1702LM
Outside Quick Release
Model 971RGD
SAFETY
SIGNAL Single-Button
Remote Control
Required for a garage with NO
access door. Enables homeowner
to open garage door manually
from outside by disengaging
trolley.
Includes visor clip.
Model 972RGD
Model 973RGD
SAFETY
SIGNAL 2-Button
Model 59LM
Model 88SD
Outside Keylock
Remote Control
Operates the garage door
automatically from outside when
remote control is not handy.
Includes visor clip.
SAFETY
SIGNAL 3-Button
8 foot (2.4 m) Complete Rail
Remote Control
To allow an 8 foot (2.4 m) door
to open fully.
Includes visor clip.
Model 41A5281 Extension Brackets
(Optional) For safety sensor
Model 974RGD
Model 970LM
SAFETY
SIGNAL 4-Button
Remote Control
installation onto the wall or floor.
Includes visor clip.
Model 98LM
Motion Detecting Door
Control Panel
SAFETY
Remote Control
SIGNAL 3-Button Mini
Multi-function door control with
motion sensor that automatically
turns opener lights on for 5
minutes when it detects a person
entering the garage. Sensor can
be easily deactivated when
desired.
With key ring and fastening strip.
LOCK
LIGHT
Model 976LG
SAFETY
SIGNAL Keyless Entry
Enables homeowner to operate
garage door opener from outside
by entering code on specially
designed keyboard. Also can add a
temporary pass code for visitors or
service persons. This temporary
code can be limited to a
programmable number of hours or
entries.
35
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HOW TO ORDER
REPAIR PARTS
RAYNOR GARAGE DOORS
SERVICE IS ON CALL
Selling prices will be furnished on request or parts will
be shipped at prevailing prices and you will be billed
accordingly.
OUR LARGE SERVICE ORGANIZATION
SPANS AMERICA
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE
THE FOLLOWING INFORMATION:
INSTALLATION AND SERVICE INFORMATION IS AS
NEAR AS YOUR TELEPHONE FIVE DAYS A WEEK.
SIMPLY DIAL OUR TOLL FREE NUMBER:
• PART NUMBER
• PART NAME
1-800-472-9667
• MODEL NUMBER
HOURS: (Central Std. Time)
7:30 A.M. TO 4:30 P.M. Monday through Friday
ADDRESS ORDERS TO:
RAYNOR GARAGE DOORS
Technical Support Group
6020 S. Country Club Road
Tucson, Arizona 85706
For professional installation, parts and service,
contact your local RAYNOR GARAGE DOOR
distributor. Look for him in the Yellow Pages, or visit our
SERVICE INFORMATION TOLL FREE NUMBER:
1-888-528-6306
RAYNOR ONE-YEAR LIMITED WARRANTY
LIFETIME MOTOR LIMITED WARRANTY
Raynor (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally
installed, that it is free from defect in materials and/or workmanship for a period of one year from the date of purchase and that
the motor is free from defect in materials and/or workmanship for the lifetime of the product. The proper operation of this product
is dependent on your compliance with the instructions regarding installation, operation, maintenance and testing. Failure to
comply strictly with those instructions will void this warranty in its entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call
1-888-528-6306, toll free, before dismantling this product. Then send this product, pre-paid and insured, to our service center
for warranty repair. You will be advised of shipping instructions when you call. Please include a brief description of the problem
and a dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty
repair, which upon receipt by Seller are confirmed to be defective and covered by this limited warranty, will be repaired or
replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new
or factory-rebuilt parts at Seller’s sole option.
THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, AND OF
ANY OTHER OBLIGATIONS OR LIABILITY ON SELLER’S PART. THIS LIMITED WARRANTY DOES NOT COVER NON-
DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT
LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE,
UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A
REPAIRED OR REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT BULBS OR UNITS INSTALLED FOR NON-
RESIDENTIAL USE.
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR
GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR
ALIGNMENT OR HINGES. ANY SERVICE CALL THAT DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY OF
THESE ITEMS COULD RESULT IN A FEE TO YOU.
UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL
DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL
SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY
EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY
OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or
exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
© 2004, The Chamberlain Group, Inc.
114A2483G
All Rights Reserved
Printed in Mexico
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