Casio Barcode Reader DT 800RF User Manual

Supported Equipment Manual  
For the DT-800RF Device Manufactured by Casio  
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Table of Contents  
Chapter 1 • Introduction............................................................................................. 1-1  
Description………………… ..........................................................................................1-1  
Picture………………………...........................................................................................1-2  
Setup Requirements…….............................................................................................1-2  
Accessories……………….............................................................................................1-2  
Operating System………… ..........................................................................................1-4  
Chapter 2 • Terminal Setup........................................................................................ 2-1  
Running Setup from a Download File ........................................................................2-1  
Installation………………… ...........................................................................................2-2  
Running the Manager………………………………………………………………….2-4  
Quick Start………………...........................................................................................2-5  
Configuring the Manager....................................................................................2-5  
Configuring the Terminal for Download..............................................................2-9  
Terminal Settings .............................................................................................2-10  
Starting a Telnet Session .................................................................................2-11  
Standard Setup…………….........................................................................................2-12  
Setup Using Twin Client Manager....................................................................2-12  
Terminal Setup Using Twin Client Menus ........................................................2-18  
Authorizing PowerNet.......................................................................................2-20  
Software Management…........................................................................................2-22  
Auto-Configuration ...........................................................................................2-22  
Chapter 3 • Keypad Configuration............................................................................ 3-1  
Keypad Figures…………… ..........................................................................................3-1  
Keypad Table……………… ..........................................................................................3-4  
Chapter 4 • Error Message Resolution Guide.......................................................... 4-1  
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Chapter 1 • Introduction  
Description  
The DT-800RF has a versatile high-speed scanning (100 scans per second) that  
ensures a rapid first-time read rate and high data integrity. Its combination of  
distance and contact laser scanning allows bar codes to be easily read even when  
badly printed on curved and irregular surfaces. Amongst the lightest weight  
terminals in its class, the compact lightweight design of the DT-800RF reduces  
operator fatigue over extended usage periods. Its backlit display can be illuminated,  
enabling readings to be clearly seen in the darkest of work environments.  
This terminal has a world-class water splash proof (IPX II standard) that provides  
continuous operations, even in the rain. Using the latest multi-drop communications  
technology, data can be collected at many different networked points connected to a  
single PC. Low-power circuitry and an automatic power-off feature conserve battery  
life to the maximum and provide more usage time before replacement. A  
rechargeable battery reduces the need to dispose of dead batteries and helps to  
conserve the environment.  
The DT-800RF’s 160 x 160-dot screen displays extensive lines of information. This  
touch screen can also be used for entering data quickly and easily. You may choose  
between 2.6 or 10 Mbytes of memory to meet your specific requirements. Control  
functions (such as “Help” or “Send”) can be assigned to the DT-800RF special  
function keys to further enhance operation.  
Master I/O boxes, including SCSI or Ethernet connection, allow the configuration of  
a large-scale system with satellite I/O boxes for high speed, large volume data  
transfer. The DT-800RF can be set to read all common bar code symbologies with a  
narrow bar width as small as 0.125mm. Infrared communications on this terminal  
allow data to be downloaded or uploaded without the need to connect any cables,  
thus ensuring trouble-free connection to a host system.  
For more information, contact www.casio.com.  
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Introduction  
Picture  
Setup Requirements  
Installation of PowerNet Twin Client requires, at a minimum, the following:  
A Pentium-class processor  
32 MB of RAM  
10 MB of free hard disk space available  
Microsoft Windows 95, 98, ME, XP, or NT/2000 operating system  
Accessories  
The following accessories are available for the DT-800RF:  
I/O Box  
DT-860IOE (satellite I/O box)  
DT-865IOE (master I/O box)  
Charger (Single-Pack)  
DT-820CHGE (Quick charger)  
Lithium Ion Battery Pack  
DT-823LI  
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Accessories  
AC Adaptors  
DT-9020ADPG (AC adaptor (230V) for DT-820CHGE)  
DT-9020ADPU (AC adaptor (120V) for DT-820CHGE)  
DT-825ADP-G (AC adaptor (230V) for I/O boxes)  
DT-825ADP-U (AC adaptor (120V) for I/O boxes)  
Cables  
DT-881RSC-E: RS232C Modem cable  
DT-882RSC-E: RS232C Cross cable  
(between DT860IO-E and PC: 25pin male)  
DT-883RSC-E: RS232C Cross cable  
(between DT860IO-E and PC: 25pin female)  
DT-887AX: RS232C Cross cable  
(between DT860IO-E and PC: 9pin female)  
DT-888RSC: Modular Cable  
DT-889AX: Cable (between DT-800RF and PC)  
SB-751HF: SCSI cable  
(between DT865IO-E and PC: Centro 50pin full male)  
SB-752HH: SCSI cable  
(between DT865IO-E and PC: Centro 50pin half male)  
SB-753HP: SCSI cable  
(between DT865IO-E and PC: Pin type half 50pin male)  
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Introduction  
Operating System  
Version of the Operating System  
The version of the operating system on a DT-800RF terminal is 2.00.  
Finding the Version of the Operating System  
The version of operating system will appear on a terminal screen when the terminal is  
rebooted. For rebooting instructions, see Command Mode Boot in the Quick Start  
section.  
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Chapter 2 • Terminal Setup  
Running Setup from a Download File  
The downloaded file is a compressed archive. After extraction using a utility such as  
WinZip or PKWARE, folders are created on the hard disk as shown in the following  
figure.  
Click on the Disk1 folder to view the files as shown in the following figure.  
Click on the Setup application and proceed to the following section entitled Installation  
for further instructions.  
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Terminal Setup  
Installation  
The InstallShield wizard runs and presents the following screen.  
Click on Next to begin the installation process.  
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Installation  
To change the default Destination Location, click on Browse and select a location.  
Then click on Next.  
The default folder is PowerNet. This default may be changed either by selecting an  
existing program group or by typing in a new name at the prompt. Then click on Next.  
When the installation is complete, reboot the system to initialize the Twin Client  
software.  
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Terminal Setup  
a. To reboot the system immediately, click on Finish.  
b. To reboot later, click on the option to restart the computer later, and click on Finish.  
Running the Manager  
The PowerNet Twin Client Manager is the utility that manages the terminal software and  
configurations.  
Select Start, Programs, PowerNet, and Twin Client Manager. The PowerNet Twin  
Client Manager screen appears as shown in the following figure. This is the  
administrator's main screen, and all functions are accessed from its menu bar, tool bar,  
and tabs.  
Menu Bar  
The menu bar provides access to the functions used to configure the terminals and  
manage their software.  
Toolbar  
Under the menu bar, the tool bar provides shortcuts to major features. The toolbar can be  
turned on or off by changing the Toolbar parameter found on the View menu. The  
shortcuts available from the toolbar are as follows:  
Create a new terminal configuration.  
Open an existing terminal configuration.  
Save the current terminal configuration.  
Download the configuration to terminal.  
Download software to terminal.  
Configure terminals automatically over the wireless network.  
View PowerNet Twin Client Manager version.  
The PowerNet Twin Client Manager is now successfully installed and ready for use. The  
Quick Start section below provides detailed instructions for quickly configuring the  
terminal and starting a telnet session.  
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Quick Start  
Quick Start  
Quick Start describes how to prepare the Twin Client Manager and the Casio terminal for  
a Telnet session with the host. Following an initial serial download, the terminal software  
and configuration is managed automatically, over the wireless network.  
Configuring the Manager  
The first step is to configure the Twin Client Manager to meet site-specific requirements,  
and then prepare it for the automatic management of the terminal software and IP  
addresses. This simple procedure will require only a few minutes to complete.  
Setting the Emulation  
Click on Start, Programs, PowerNet, and Twin Client Manager. Select the Settings  
menu, as shown below.  
Click on Emulation, select the desired emulation, and click on OK.  
Setting the Servers  
The Servers are the Telnet host systems the terminals will access.  
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Terminal Setup  
To set these addresses from the Settings menu, click on Servers and then click on Add.  
Enter the name of each server, its IP Address and IP port (normally 23 for Telnet  
servers), and emulation type. Then click on OK.  
Repeat this step for each telnet server the terminals are required to access. If an error is  
made in the name, IP Address, IP Port number, or Terminal emulation type, click on the  
line that is in error and then click on the Edit button to make the corrections.  
Setting Terminal Model and COM Port  
The default terminal model is DT800, and the default serial connection to the Casio  
cradle is through COM1. To select a specific Casio terminal model and keypad, or to  
change the COM port assignment, click on the Options menu as shown.  
The default terminal model, DT800, represents the default setup for all Casio terminals  
under PowerNet. To maintain compatibility with existing Casio Telnet client keyboard  
layouts, a specific terminal model and keypad must be selected from the Terminal Model  
window.  
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Quick Start  
Saving the Configuration  
Click File and Save As. Enter a name for this configuration.  
For the purposes of this example, the name is vt100.  
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Terminal Setup  
Download Files to Terminal  
Select Terminal and Send Program Files to Terminal from the menu bar.  
The program asks if you want to include configuration files.  
Select Yes.  
The Casio Load Options screen appears telling you what actions to perform on the  
terminal. The first three of these instructions perform the terminal reboot. The remainder  
perform the actual download.  
Click OK.  
The Casio CD-ROM, distributed with Casio terminals, contains LMWIN2 in the  
directory \Tool\Dt800\LMWIN201. Copy the LMWIN2 utility into any directory on your  
PC. Next, install the PowerNet Twin Client software on the Casio terminal. To do this,  
connect the serial load cable from a serial port on the PC to the communications port of  
the terminal cradle or to a Casio terminal.  
On the PC, the Download/Upload Utility screen is displayed. Note that this program is  
LMWIN.EXE, which is distributed separately.  
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Quick Start  
Select Execute from the menu bar, then select Link Manager and select Start Link  
Manager.  
Note: A shortcut is to just click on the start  
icon.  
To stop the download, select Execute then Link Manager Stop, or press the Stop key,  
the fifth icon from the left under the Download/Upload Utility menu.  
After the files are sent, close the Download/Upload Utility to return to the Twin Client  
Configuration Utility main screen and proceed.  
The PowerNet Twin Client startup screen is displayed on the terminal as follows.  
Twin Client  
© 1991-2006 Connect,  
Inc.  
Keypress to Continue  
Note: The date of 2006 is updated on the terminal at the time of a new release.  
The terminal is now ready to establish a telnet session with the Host system.  
Configuring the Terminal for Download  
The terminal is prepared for the addition of Twin Client by booting to command mode,  
and setting the serial port parameters as described in this section. This simple procedure  
is described in the following sections, and requires only a few minutes to complete.  
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Terminal Setup  
Connecting the Cradle  
The terminal download requires a serial connection between the terminal and the PC  
through a cradle. Connect the serial load cable from a serial port on the PC to the  
communications port of the terminal cradle or to a Casio terminal.  
In preparation for this download perform the following:  
Make sure you have copied the LMWIN utility to any directory on your PC.  
Connect the selected serial port on the PC to the cradle with a null modem cable. Use  
COM Port 1.  
Verify that the cradle is powered on.  
If you are using a cradle, configure the cradle baud rate to 115200.  
Set the dip switches on the bottom of the cradle. There are ten switches. The up  
position of a switch is the on position. The settings for the ten switches are shown  
below to set the cradle baud rate to 115200.  
Switch  
Setting  
1
2
3
4
5
6
7
8
9
10  
On  
Off  
Off  
Off  
On  
Off  
On  
On  
On  
On  
When using a cable, the baud rate to select is also 115200.  
Terminal Settings  
Command Mode Boot  
On the portable terminal, power the terminal OFF, then boot the terminal using the key  
sequence as shown in the following table.  
Command Mode Boot Sequences  
Following Power OFF  
Terminal Model & Keypad  
Key Sequence  
DT-800RF  
Press the FNC and 0 keys,  
then press and release the PWR key,  
then release the FNC and 0 keys.  
The System Menu is displayed.  
SYSTEM MENU  
1. EXECUTE AP  
2. SET MODE  
3. DATE/TIME  
4. TRANSMIT  
5. CALIBRATION  
6. VERSION  
7. SS UTILITY  
1. Select 7: SS Utility and then 1: Environment.  
2. Enter the IP Address, Netmask, Gateway, Domain, etc.  
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Quick Start  
3. Press the Clear key.  
4. Select 1: yes.  
5. Press the Clear key to return to the system menu.  
6. Select 4: Transmit, 4: Utility and 4: Change memory size.  
7. Enter 640 and then press the Enter key.  
8. Select yes to change the size.  
9. Press the Clear key to return to the system menu.  
10. Select 1: Execute AP.  
11. Select Enter for “yes” to execute the AP.  
The terminal is now configured to accept a download from Twin Client Manager.  
Starting a Telnet Session  
At the Twin Client main menu on the terminal, press any key to establish the connection.  
Until the terminal has been authorized, the following screen is displayed.  
RECOVERABLE ERROR  
Terminal not  
Authorized for  
Twin Client  
Keypress to Continue  
It is not necessary to authorize the terminal at this time, so press any key to continue. The  
terminal will establish a connection with the host system and start emulation. If the  
terminal fails to connect to the host, refer to the following table for the possible causes  
and the related corrective actions.  
Failure Cause  
Corrective Action  
Incorrect Host IP address Correct the Host List address on the terminal. Refer to  
Terminal Setup Using Twin Client Menus under Standard  
Setup for instructions.  
Incorrect netmask value  
Access Radio Setup menu and correct the netmask value.  
Refer to Terminal Setup Using Twin Client Menus for  
instructions.  
After a Telnet session has been successfully established, the terminal will remain in  
session for a maximum of 30 minutes at a time until it has been authorized. Once  
authorized, there is no software restriction on the session time. The instructions for  
authorizing the terminal are presented in Authorizing PowerNet.  
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Terminal Setup  
Standard Setup  
The default terminal setup is sufficient for most installations. However, to meet site-  
specific requirements, it may be necessary to customize terminal operation. The standard  
setup options simplify this process and can be modified using one of the following  
methods:  
Using the Twin Client Manager.  
Using the Twin Client terminal menu system.  
Standard Setup describes how to use the Twin Client Manager and the terminal menu  
systems to set up the terminal. Also described are the methods for authorizing the  
terminal software.  
Setup Using Twin Client Manager  
The Twin Client Manager provides a Standard Settings tab for automatic setup of the  
terminals. The options within this tab vary according to the emulation selected, each of  
which is described below.  
VT Settings  
Select the VT emulation setup by clicking on the Settings menu and then the Emulation  
menu, as shown below.  
Then click on the VT100 or VT220 selection, as shown below.  
Click on OK after the selection is made, and return to the main Twin Client Manager  
menu. The standard settings tab will now reflect the settings for VT emulation.  
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Standard Setup  
Quadrant Mode  
The scrolling list defines the rules by which the terminal display is positioned in the  
larger host display. As defined by Twin Client, quadrants are fixed position “windows”  
in the host display, and the terminal display is located on whatever quadrant contains the  
current cursor position.  
Off disables quadrant processing and Twin Client simply centers the current host  
input field in the terminal display.  
On enables quadrant processing. However, input fields that cross quadrant  
boundaries result in a shift to the left in order to locate as much of the current input  
field on the terminal display.  
Soft always positions on a quadrant boundary regardless of input field boundaries.  
Viewing keys are enabled.  
Hard is the same as Soft except the viewing keys are disabled.  
Lock locks the terminal display origin (upper left corner) to fixed row and column  
(x,y) coordinates in the host display. The coordinates are zero-based.  
Font Size  
This check box enables (checked) or disables (unchecked) the display of characters in  
10x20 font.  
Key Click  
This check box enables (checked) or disables (unchecked) audible key clicks from the  
terminal. Default is on (checked).  
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Terminal Setup  
Printer Type  
This scrolling list selects the attached printer type. The default value is none, indicating  
no printer is attached.  
5250 Settings  
Select the 5250 emulation setup by clicking on the Settings menu and then the  
Emulation menu, as shown below.  
Then click on the 5250 selection, as shown below.  
Click on OK after the selection is made, and return to the main Twin Client Manager  
menu. The standard settings tab will now reflect the settings for 5250 emulation.  
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Standard Setup  
Quadrant Mode  
The scrolling list defines the rules by which the terminal display is positioned in the  
larger host display. As defined by Twin Client, quadrants are fixed position “windows”  
in the host display, and the terminal display is located on whatever quadrant contains the  
current cursor position.  
Off disables quadrant processing and Twin Client simply centers the current host  
input field in the terminal display.  
On enables quadrant processing. However, input fields that cross quadrant  
boundaries result in a shift to the left in order to locate as much of the current input  
field on the terminal display.  
Soft always positions on a quadrant boundary regardless of input field boundaries.  
Viewing keys are enabled.  
Hard is the same as Soft except the viewing keys are disabled.  
Lock locks the terminal display origin (upper left corner) to fixed row and column  
(x,y) coordinates in the host display. The coordinates are zero-based.  
Font Size  
This check box enables (checked) or disables (unchecked) the display of characters in  
10x20 font.  
Key Click  
This check box enables (checked) or disables (unchecked) audible key clicks from the  
terminal. Default is on (checked).  
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Terminal Setup  
Printer Type  
This scrolling list selects the attached printer type. The default value is none, indicating  
no printer is attached.  
3270 Settings  
Select the 3270 emulation setup by clicking on the Settings menu and then the  
Emulation menu, as shown below.  
Then click on the 3270 selection, as shown below.  
Click on OK after the selection is made, and return to the main Twin Client Manager  
menu. The standard settings tab will now reflect the settings for 3270 emulation.  
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Standard Setup  
Quadrant Mode  
The scrolling list defines the rules by which the terminal display is positioned in the  
larger host display. As defined by Twin Client, quadrants are fixed position “windows” in  
the host display, and the terminal display is located on whatever quadrant contains the  
current cursor position.  
Off disables quadrant processing and Twin Client simply centers the current host  
input field in the terminal display.  
On enables quadrant processing. However, input fields that cross quadrant  
boundaries result in a shift to the left in order to locate as much of the current input  
field on the terminal display.  
Soft always positions on a quadrant boundary regardless of input field boundaries.  
Viewing keys are enabled.  
Hard is the same as Soft except the viewing keys are disabled.  
Lock locks the terminal display origin (upper left corner) to fixed row and column  
(x,y) coordinates in the host display. The coordinates are zero-based.  
Font Size  
This check box enables (checked) or disables (unchecked) the display of characters in  
10x20 font.  
Key Click  
This check box enables (checked) or disables (unchecked) audible key clicks from the  
terminal. Default is on (checked).  
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Terminal Setup  
Printer Type  
This scrolling list selects the attached printer type. The default value is none, indicating  
no printer is attached.  
Terminal Setup Using Twin Client Menus  
The Twin Client terminal software provides an internal menu system for configuring  
certain parameters on the terminal and for switching between “server” and “telnet” mode  
of operation. To access this menu system, press the uppercase C at the startup screen as  
shown in the following figure.  
Twin Client  
© 1991-2006, Connect, Inc.  
Keypress to Continue  
The next screen displays the menu options. Cursor to the appropriate option and press  
Enter.  
Edit Menu Options  
Edit Mobile Unit IP  
Edit Server/Host IPs  
Edit License Key  
Run Site Survey  
Switch Client Modes  
Run Client Emulator  
Exit to OS  
Use the Up-Arrow and Down-Arrow keys to navigate the menu, and press Enter to select  
the highlighted option. Each menu option is described below.  
Edit Mobile Unit IP  
The IP list contains the terminal IP address, the Subnet mask, and the Router IP address.  
Enter the appropriate address and select F3 to save and/or F7 to quit.  
IP 206.232.71.38  
SN 255.255.255.0  
RT 206.232.71.1  
<F3> Save <F7> Quit  
Press F3 to save the configurations.  
Edit Server/Host IPs  
If you wish to change the host IP address or addresses using the terminal menus, select  
this option and enter up to four Host IP addresses as required.  
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Standard Setup  
Host 0  
IP 206.183.67.155  
Port 23__  
<F3> Save <F7> Quit  
Press F3 to save the configurations.  
Edit License Key  
The client software can be authorized automatically, as described in the next section,  
Authorizing PowerNet. This menu option permits authorization of each terminal  
manually. Select this option to obtain the terminal's Identification Code, which is used to  
obtain the Authorization code from the Connect web site, as described in the next section.  
The 12-digit value displayed at the top of the terminal screen is the Identification Code  
for the terminal.  
00A0F826E614  
Authorization  
______________  
not authorized  
<F3> Save <F7> Quit  
Type the authorization code into the field as it appears on the WEB site. Punctuation  
characters, such as the hyphen (-), are not required. Press F3 to save the authorization  
code.  
Run Site Survey  
This option (a feature of Spectrum 1) is applicable to Release 5.0 and may be obsolete for  
your terminal.  
Switch Client Modes  
The PowerNet Twin Client normally operates in "telnet" mode, which provides direct  
connection to Telnet hosts. It can also operate in "server" mode, through a PowerNet  
OpenAir server. Select this menu option to switch between server and telnet modes of  
operation. Note that the host socket address for the PowerNet OpenAir servers is 1800,  
which must also be changed in the Edit Server/Host IPs menu described at the beginning  
of this section.  
Run Client Emulator  
After all desired changes have been made, select this option to return to the Twin Client  
main menu. Then press any key to establish the Telnet session and begin emulation.  
Refer to Starting a Telnet Session under Quick Start for further instructions.  
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Terminal Setup  
Authorizing PowerNet  
Each PowerNet Twin Client will run for 30 minutes at a time without authorization.  
Uninterrupted operation for a production environment is the result of authorizing the  
software. Authorization codes are obtained from the Connect Website at  
Authorization icon at the top of the page.  
Manual Authorization  
The procedure for manually setting the Authorization code on the terminal is described in  
the section entitled Edit License Key in Terminal Setup Using Twin Client Menus.  
Add Licenses  
The Add Licenses feature is used when adding additional licenses to an already site  
licensed Twin Client manager. An example of this is the instance in which Twin Client  
manager is licensed for 10 licenses, and the customer purchases another 10 licenses to  
make a total of 20 licenses.  
From Twin Client manager, choose Authorization from under the Settings menu. Click  
on the Add Licenses button.  
A pop-up box appears with the machine ID and a space for the additional licenses  
authorization code.  
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Standard Setup  
Enter the additional license’s authorization code and click on OK.  
Use the machine ID in the pop-up box instead of the original machine ID to get your  
authorization code.  
If adding users, click on the Add Licenses button before generating the authorization  
code to get the most current machine ID.  
Transfer Authorization  
The Transfer Authorization feature is used when moving a site license from one PC to  
another. After Twin Client manager is installed on a new PC, you will need the  
system/machine ID for it.  
From Twin Client manager, select Authorization from under the Settings menu.  
Note: This feature only works if there are licenses remaining on the old PC.  
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Terminal Setup  
Software Management  
In addition to providing functions for the download of files to the terminal via the  
traditional serial connection, the Twin Client Manager also provides for the management  
of terminal software and configurations automatically over the wireless network.  
This section entitled Software Management describes the automated capability in detail.  
Additional manual operations involving serial download options are described at the end  
of this section.  
Auto-Configuration  
The Auto-Configuration form is accessed from the Twin Client Manager Settings menu.  
Note: If no options are displayed, click the Advanced<< button.  
Enabling Automatic Downloads  
Click to put a check in the box that allows terminal to be automatically configured via RF  
to enable automatic downloading. In the event another PC on the network is already  
configured and active, the following warning message is displayed.  
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Software Management  
Synchronizing Configuration Files  
Click to put a check in the Synchronize Configuration Files box to enable automatic  
synchronization of configuration files on the terminal. When the terminal is command  
booted, its configuration files will be compared with the most recent on the PC. The  
terminal is updated automatically if it does not have the latest revision.  
Synchronizing Program Files  
Click to put a check in the Synchronize Program Files box to enable automatic  
synchronization of program files on the terminal. When the terminal is command booted,  
its program files will be compared with the most recent on the PC. The terminal is  
updated automatically if it does not have the latest revision.  
Automatic IP Address Assignment  
New terminals will be assigned IP addresses automatically if the following box is  
checked.  
Note: Do not check this option if a DHCP server is configured to manage address  
assignments.  
To set the addresses, click on the Addresses button to access the Segment Address  
Assignments dialog box, as shown in the following figure.  
Enter the desired range in the From and To boxes as shown above, and then click on  
Add.  
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Terminal Setup  
Creating New Groups  
New groups, with different configurations, can be created by clicking on Terminal  
Group Manager, and then clicking the right mouse button as shown.  
After the new group has been created, the group settings option becomes available for  
change, as shown below.  
After the Configuration File and all of the other parameters have been set, the group is  
made active by clicking on the Active check box.  
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Software Management  
Setting the Segment  
Checking the Segment button restricts a terminal group to a range of IP addresses. The  
IP Address can be any valid address on the segment, as it is used only to identify the  
segment. The setting of the Net Mask can be used to restrict the range. This feature is  
useful for segregating terminal groups by location.  
Setting Force Reload  
Clicking on the Force Reload button forces all terminals within a group to be  
automatically updated. The following warning message appears.  
Click on the Yes button to force the reload.  
Setting the Default Terminal Group  
New terminals that have not yet been assigned to any group are initially assigned to the  
default group in effect when they are command booted.  
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Terminal Setup  
Any group can be made the default group by clicking on the group, and then clicking on  
the right mouse button. Then click on the Make Default option.  
Reassigning Terminals  
After a terminal has been configured and assigned to the default group, it can be  
reassigned to a new group by clicking on the terminal icon as shown below.  
Then, holding the mouse button down, drag the terminal icon to the desired group as  
shown next.  
Release the mouse button, which reassigns the terminal.  
The next time the terminal is rebooted, it will be reconfigured as defined in the group  
specification.  
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Chapter 3 • Keypad Configuration  
Casio DT-800RF 5250  
Keypad Figures  
del  
reset  
FNC  
BS  
LOCK  
PWR  
L
R
newline  
numbovr  
redraw  
F9  
F17 F7  
F8  
7
8
9
F17 F7  
F18 F8  
F19 F9  
dup F4 refresh insert F5 stat nullend F6 dup  
4
5
6
F14  
F24F F15 F5  
F16 F6  
F17 F1 help  
18 F2 print  
FF3 fm  
1
2
3
F11  
F21F1 F12  
F22  
F10  
F13  
F23 F3  
fexit  
clear  
ENT  
CLR  
0
F20  
sreq attn  
fld-  
rollfld+  
roll  
F2  
F1  
F4  
F8  
F3  
vwhome vw→  
vw↑  
top vw↓  
bot  
F5  
F6  
F7  
Left Func Right  
keytop  
Left +  
Func  
Right +  
Func  
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Keypad Configuration  
Casio DT-800RF, 3270  
del  
FNC  
BS  
LOCK  
PWR  
L
R
F7  
F8  
F9  
7
8
9
F17  
F18  
F19  
F4  
F5  
F6  
4
5
6
F14 F4 F24  
F15 F5  
F16 F6  
pa1 F1 help pa2 F2 print  
pa3  
F3  
1
2
3
F11  
F21  
clear  
F12  
F20  
F22  
F13  
F23  
F10  
ENT  
CLR  
0
sreq  
attn fld-  
fld+  
F2  
F1  
F4  
F3  
F7  
vwhome vw→  
eof vw↑  
vw↓  
F5  
F8  
F6  
Left Func Right  
keytop  
Left +  
Func  
Right +  
Func  
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Keypad Figures  
Casio DT-800RF, VT  
del  
FNC  
BS  
LOCK  
PWR  
L
R
F7  
F8  
F9  
7
8
9
F17 F7  
F18 F8  
F19 F9  
F4  
F5  
F6  
4
5
6
F14  
F1  
F24  
F21  
F15 F5  
F2  
F16 F6  
F3  
1
2
3
F11  
F12  
F10  
F22  
F13  
F23  
clear  
ENT  
CLR  
0
F20  
F2  
F6  
F1  
F4  
vw↓  
F3  
vw  
vw→  
vw↑  
F5  
F8  
F7  
Left Func Right  
keytop  
Left +  
Func  
Right +  
Func  
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Keypad Configuration  
Keypad Table  
The keypad tables in this section are organized by terminal model, keypad configuration,  
and emulation. The key values represent the default keypad assignments applied to the  
terminal in Twin Client advanced mode.  
Table entries that are blank indicate the key is not assigned, or not relevant to the  
emulation.  
KEY  
5250  
3270  
VT  
<1>  
<2>  
<3>  
<4>  
<5>  
<6>  
<7>  
<8>  
<9>  
<0>  
<1>  
<2>  
<3>  
<4>  
<5>  
<6>  
<7>  
<8>  
<9>  
<0>  
<1>  
<2>  
<3>  
<4>  
<5>  
<6>  
<7>  
<8>  
<9>  
<0>  
1
2
3
4
5
6
7
8
9
0
<RIGHT><F2>  
<LEFT><CLR>  
<BS>  
<RIGHT><F8>  
<RIGHT><CLR>  
<LEFT><BS>  
<LEFT><4><RITE><6>  
<ENT>  
<RIGHT><F2>  
<LEFT><CLR>  
<BS>  
ATTENTION  
BACK TAB  
BACKSPACE  
BOTTOM  
CLEAR  
DELETE  
DUP  
ENTER  
EOF  
FIELD ADVANCE  
FIELD EXIT  
FIELD MINUS  
FM  
<LEFT><CLR>  
<BS>  
<RIGHT><CLR>  
<LEFT><BS>  
<CLR>  
<LEFT><BS>  
<ENT>  
<RIGHT><F6>  
<LEFT><F4>  
<ENT>  
<LEFT><F4>  
<RIGHT><ENT>  
<LEFT><F3>  
<RIGHT><3>  
<RIGHT><1>  
<RIGHT><F5>  
<LEFT><5>  
<LOCK>  
<LEFT><F3>  
<RIGHT><1>  
<RIGHT><F5>  
HELP  
HOME  
INSERT  
LOCK  
<LOCK>  
<LOCK>  
<LEFT><7>  
<LEFT><6>  
<LEFT><8>  
<RIGHT><2>  
<LEFT><9>  
<RIGHT><4>  
<RIGHT><BS>  
<RIGHT><F4>  
<RIGHT><F3>  
<F2>  
<RIGHT><5>  
<LEFT><F2>  
<LEFT><ENT>  
<RIGHT><F7>  
<LEFT><F8>  
<LEFT><F5>  
<LEFT><F6>  
<LEFT><F7>  
NEWLINE  
NULLEND  
NUMBOVR  
PRINT  
REDRAW  
REFRESH  
RESET  
ROLL DOWN  
ROLL UP  
SPACE  
STAT  
SYS REQUEST  
TAB  
TOP  
VIEW DOWN  
VIEW LEFT  
VIEW RIGHT  
VIEW UP  
PA1  
<RIGHT><2>  
<F2>  
<F2>  
<LEFT><F2>  
<LEFT><ENT>  
<LEFT><ENT>  
<LEFT><F8>  
<LEFT><F5>  
<LEFT><F6>  
<LEFT><F7>  
<LEFT><1>  
<LEFT><2>  
<LEFT><3>  
<FUNC><1>  
<FUNC><2>  
<LEFT><F8>  
<LEFT><F5>  
<LEFT><F6>  
<LEFT><F7>  
PA2  
PA3  
F1  
F2  
<FUNC><1>  
<FUNC><2>  
<FUNC><1>  
<FUNC><2>  
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Keypad Table  
<FUNC><3>  
<FUNC><3>  
<FUNC><3>  
F3  
<FUNC><4>  
<FUNC><4>  
<FUNC><4>  
F4  
<FUNC><5>  
<FUNC><5>  
<FUNC><5>  
F5  
<FUNC><6>  
<FUNC><6>  
<FUNC><6>  
F6  
<FUNC><7>  
<FUNC><7>  
<FUNC><7>  
F7  
<FUNC><8>  
<FUNC><8>  
<FUNC><8>  
F8  
<FUNC><9>  
<FUNC><9>  
<FUNC><9>  
F9  
<FUNC><0>  
<FUNC><0>  
<FUNC><0>  
F10  
F11  
F12  
F13  
F14  
F15  
F16  
F17  
F18  
F19  
F20  
F21  
F22  
F23  
F24  
-
<LEFT><FUNC><1>  
<LEFT><FUNC><2>  
<LEFT><FUNC><3>  
<LEFT><FUNC><4>  
<LEFT><FUNC><5>  
<LEFT><FUNC><6>  
<LEFT><FUNC><7>  
<LEFT><FUNC><8>  
<LEFT><FUNC><9>  
<LEFT><FUNC><0>  
<RIGHT><FUNC><1>  
<RIGHT><FUNC><2>  
<RIGHT><FUNC><3>  
<RIGHT><FUNC><4>  
<F3>  
<LEFT><FUNC><1>  
<LEFT><FUNC><2>  
<LEFT><FUNC><3>  
<LEFT><FUNC><4>  
<LEFT><FUNC><5>  
<LEFT><FUNC><6>  
<LEFT><FUNC><7>  
<LEFT><FUNC><8>  
<LEFT><FUNC><9>  
<LEFT><FUNC><0>  
<RIGHT><FUNC><1>  
<RIGHT><FUNC><2>  
<RIGHT><FUNC><3>  
<RIGHT><FUNC><4>  
<F3>  
<LEFT><FUNC><1>  
<LEFT><FUNC><2>  
<LEFT><FUNC><3>  
<LEFT><FUNC><4>  
<LEFT><FUNC><5>  
<LEFT><FUNC><6>  
<LEFT><FUNC><7>  
<LEFT><FUNC><8>  
<LEFT><FUNC><9>  
<LEFT><FUNC><0>  
<RIGHT><FUNC><1>  
<RIGHT><FUNC><2>  
<RIGHT><FUNC><3>  
<RIGHT><FUNC><4>  
<F3>  
dash  
<F4>  
<F4>  
<F4>  
.
period  
<F7>  
<F7>  
<F7>  
<F8>  
<F8>  
<F8>  
<F5>  
<F5>  
<F5>  
<F6>  
<F6>  
<F6>  
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Keypad Configuration  
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Chapter 4 • Error Message Resolution Guide  
Twin Client Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
ENTRY TOO LONG;  
Trying to key beyond the field size. Ensure that you are entering input into the  
correct field.  
---  
ALPHABETIC ONLY;  
MINUS NOT VALID;  
DECIMAL NOT VALID;  
ALPHANUMERIC ONLY;  
NUMERIC ONLY;  
Trying to key a character that is not Ensure that you are entering input into the  
---  
---  
---  
---  
---  
---  
alphabetic.  
correct field.  
Trying to key a Minus sign.  
Ensure that you are entering input into the  
correct field.  
Trying to key a Decimal (period).  
Ensure that you are entering input into the  
correct field.  
Trying to key characters other than Ensure that you are entering input into the  
Alphabetic and numeric. correct field.  
Trying to key characters other than Ensure that you are entering input into the  
numeric.  
correct field.  
ENTRY TOO SHORT;  
Trying to exit the field before it is  
filled.  
Ensure that you are entering input into the  
correct field.  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
INVALID KEY;  
The key pressed is not valid.  
Ensure that you are entering input into the  
correct field.  
---  
---  
---  
---  
---  
---  
MUST CLEAR FIELD;  
SCAN NOT ALLOWED;  
KEY NOT ALLOWED;  
ENTRY TOO SHORT;  
RECOVERABLE ERROR;  
Trying to enter data in a field that Ensure that you are entering input into the  
must be cleared first. correct field.  
Trying to scan into a key only field. Ensure that you are entering input into the  
correct field.  
Trying to key into a scan only field. Ensure that you are entering input into the  
correct field.  
Trying to exit the field before it is  
filled.  
Ensure that you are entering input into the  
correct field.  
Encountered an error from which Verify that your configuration settings for the  
you can continue.  
hardware being used, usually a printer and  
cable issue.  
UNRECOVERABLE ERROR;  
Encountered an error from which Verify that your Network settings are correct T1113, T1114, T1161,  
you can NOT continue. and you are in the correct mode using the T1171, T1187 and  
correct Port. T1194  
FUNCTION: \n\nFILE: \nLINE: \nCODE; Encountered an error from which Notify Connect over the WEB incident  
you can NOT continue. reporting system.  
---  
---  
---  
Press any key\nFor More Details...;  
Press any key;  
Press Enter for more information. Advisory message.  
Press a key to continue.  
Advisory message.  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
Connection ERROR.\nREBOOT  
MOBILE UNIT;  
Could not Connect.  
Could not Disconnect.  
Verify that your Network settings are correct T1113, T1114, T1161,  
and you are in the correct mode using the T1171, T1187 and  
correct Port.  
T1194  
Disconnect ERROR.\nREBOOT  
MOBILE UNIT;  
Verify that your Network settings are correct T1113, T1114, T1161,  
and you are in the correct mode using the T1171, T1187 and  
correct Port.  
T1194  
RF Send ERROR.\nREBOOT MOBILE Could not Send.  
UNIT;  
Most likely a range, access point, radio,  
host or network issue. Troubleshoot the  
customer’s environment.  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
RF Receive ERROR.\nREBOOT  
MOBILE UNIT;  
Could not Receive.  
Most likely a range, access point, radio,  
host or network issue. Troubleshoot the  
customer’s environment.  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
RF Check ERROR.\nREBOOT  
MOBILE UNIT;  
Could not run the RF Survey.  
Have been trying to contact the  
Most likely a range, access point, radio,  
host or network issue. Troubleshoot the  
customer’s environment.  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
RF Timeout ERROR.\nREBOOT  
MOBILE UNIT;  
Most likely a range, access point, radio,  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
host for the radio timeout period (2 host or network issue. Troubleshoot the  
minutes default). customer’s environment.  
REBOOT MOBILE UNIT;  
Retry (Y/N)?;  
Reboot the Mobile Unit do to loss Most likely a range, access point, radio,  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
of connection.  
host or network issue. Troubleshoot the  
customer’s environment.  
Try again.  
Try to send or receive again, or perhaps  
ensure that the printer is cabled to the  
Mobile Unit and is on.  
---  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
TIMEOUT\n\nSending Data;  
TIMEOUT\n\nReceiving Data;  
Mobile Unit out of the coverage  
area.  
Most likely a range, access point, radio,  
host or network issue. Troubleshoot the  
customer’s environment.  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
Mobile Unit out of the coverage  
area.  
Most likely a range, access point, radio,  
host or network issue. Troubleshoot the  
customer’s environment.  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
Host Received Data\nAwaiting App  
Reply!;  
Mobile Unit has sent and received Most likely a host or network issue.  
an acknowledgement from the IP Troubleshoot the customer’s environment. T1171, T1187 and  
T1113, T1114, T1161,  
stack and is waiting for the  
application to return data.  
Probable causes are Database record  
locking, application program failure, Host  
failure or network failure.  
T1194  
* WAITING TO SEND *;  
Mobile Unit out of the coverage  
area.  
Most likely a range, access point, radio,  
host or network issue. Troubleshoot the  
customer’s environment.  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
TCP Error Reading\nMAC  
Could not obtain the Mac Address Possible hardware, driver or stack problem  
---  
Address.\nREBOOT MOBILE UNIT;  
from the Mobile Unit.  
Contact the Mobile Unit manufacturer.  
Invalid TIP Command;  
Bad internal protocol.  
Notify Connect over the WEB incident  
reporting system.  
---  
Session Ended\nBy User or Host;  
User, Host, application or network If the user did not end the session, most  
T1113, T1114, T1161,  
has ended the session.  
likely host or network issues. Troubleshoot T1171, T1187 and  
the customer’s environment.  
T1194  
Server Packet Error;  
Bad Protocol detected.  
Usually a result of bad cabling, power or  
faulty transceiver. Also, will receive this if  
the Mobile Unit is in the wrong mode for  
server operation.  
---  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
Error receiving host\nlist from Server; Bad Protocol detected.  
Usually a result of bad cabling, power or  
faulty transceiver. Also, will receive this if  
the Mobile Unit is in the wrong mode for  
server operation.  
Usually a result of bad cabling, power or  
faulty transceiver. Also, will receive this if  
the Mobile Unit is in the wrong mode for  
server operation.  
---  
---  
Unexpected Server\ndata received;  
Bad Protocol detected.  
Error starting\nhost application;  
Select Host or App;  
Connected to the server but can  
not connect to the distant end.  
Configure the server handler to access the  
host application.  
---  
---  
---  
---  
Need to choose your  
Host/application destination.  
User selection required.  
Advisory message.  
Connecting...;  
Attempting to connect to the  
Host/application.  
TCP Error\nReading IP  
Address\nREBOOT MOBILE UNIT;  
Mobile Unit missing Network IP  
information.  
Configure the Mobile Unit with the correct  
network IP information.  
Printer start error;  
Could not initialize the printer.  
Not enough power to print.  
Cable or power issue with the printer.  
---  
---  
---  
---  
Battery too low\nto print;  
Replace the battery with a fully recharged  
battery.  
Paper Feed Error\nFix Then Hit Enter; Paper in the printer is not ready.  
Replace the paper or rethread the paper in  
the printer.  
Printer Error\nPrint Ended;  
Can not print.  
Check cable, battery, communication  
settings and paper in the printer.  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
User Count Exceeded.\n Session  
Ended;  
Possible authorization issue.  
Verify that you have the correct number of  
licenses for the number of Mobile Units you  
are using.  
---  
Primary Unavailable\nTrying Alternate; First Host IP address not available Verify the host address.  
---  
trying the remaining addresses in  
the Host list.  
APMAC.DAT Error\nSession Ended;  
Access point Media Access Control Most likely a range, access point, radio,  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
error.  
host or network issue. Troubleshoot the  
customer’s environment.  
MUIP.DAT Error\nSession Ended;  
Missing Subnet IP\nSession Ended;  
Mobile Unit IP Error.  
Most likely a Mobile Unit network setting  
issue. Troubleshoot the customer’s  
environment.  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
Mobile Unit IP Netmask Error.  
Most likely a Mobile Unit network setting  
issue. Troubleshoot the customer’s  
environment.  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
Error Opening File;  
File is missing.  
Verify that the configuration files are on the  
Mobile Unit. Or perhaps there is a  
hardware failure.  
---  
---  
---  
---  
---  
Telnet API\nnot found;  
Program files are missing.  
Reload program files.  
Battery Low Warning\n\nReplace  
Battery Soon;  
Not enough power to operate the Replace the battery with a fully recharged  
Mobile Unit.  
battery.  
No Host List.\nPress any key\nTo Edit Have not configured your target  
Host IP's;  
Configure the target host IP addresses.  
hosts.  
Unable to Allocate\nFont Memory;  
Mobile Unit does not have enough Reduce the fonts in use or expand the  
memory to load the fonts. memory in the Mobile Unit.  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
Font Loading Error;  
Could not load the font.  
Can not print.  
Ensure that the font is available to load.  
---  
---  
Printer Not Ready\nPress R to  
Retry\nC to Cancel Print;  
Check cable, battery, communication  
settings and paper in the printer.  
Mobile Unit in\nDemonstration  
Mode\nfor TwinClient;  
Running in demo mode.  
Purchase a license from Connect.  
---  
---  
---  
Connected to Host;  
Successful connection to the target Advisory message.  
Host.  
Telnet Mode not\nsupported on\nthis  
Mobile Unit;  
This Mobile Unit must be used with Order a Connect Server.  
a Connect Server.  
Telnet Setup files\nnot found.  
Reload\nfiles then switch;  
Customer specific configuration  
files are missing.  
Load the configuration files into the Mobile  
Unit from Twin Client Manager.  
---  
Switched Client to\nTelnet Direct Mode; Mobile Unit running in Telnet mode Advisory message.  
direct to the target Host.  
---  
---  
Switched Client to\nServer Based  
Mode;  
Mobile Unit running through a  
Connect server in server mode  
usually at port 1800.  
Advisory message.  
Port 23 is only\nallowed in Telnet  
Mode;  
Can not set the port to 23 in server Advisory message.  
mode. Port 23 is the standard  
Telnet port.  
---  
---  
---  
Not Enough Memory\nTo Run;  
Press any key;  
Mobile Unit does not have the  
capacity to run the program do to  
memory restrictions.  
Expand the Mobile Unit memory.  
Press a key to continue.  
Advisory message.  
4-7  
Supported Equipment Manual March, 2006  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
TwinClient Telnet;  
TwinClient Server;  
TwinClient TN3270;  
TwinClient TN5250;  
TwinClient TNVT;  
Prompt.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
---  
---  
---  
---  
---  
---  
---  
---  
---  
---  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
(c) 1991-2006 Connect;  
Edit Menu Options;  
Edit Mobile Unit IP;  
Edit Server/Host IPs;  
Edit Radio Option;  
Prompt.  
Menu Title.  
Menu Option.  
Menu Option.  
Menu Option.  
4-8  
Supported Equipment Manual March, 2006  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
Edit License Key;  
Run Site Survey;  
Switch Client Modes;  
Run TwinClient;  
Exit to OS;  
Menu Option.  
Menu Option.  
Menu Option.  
Menu Option.  
Menu Option.  
Can not print.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
---  
---  
---  
---  
---  
---  
Printer may not be\nplugged in  
or\nturned on!;  
Check cable, battery, communication  
settings and paper in the printer.  
OUT OF RANGE OF BASE;  
Mobile Unit out of the coverage  
area.  
Most likely a range, access point, radio,  
host or network issue. Troubleshoot the  
customer’s environment.  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
CONNECT SERIAL CABLE;  
REMOVE SERIAL CABLE;  
PLACE IN CRADLE;  
Serial cable not connected to the Check cable, battery and communication  
---  
---  
---  
Mobile Unit.  
settings for the Mobile Unit.  
Remove serial cable from to the  
Mobile Unit.  
Check cable, battery and communication  
settings for the Mobile Unit.  
Place the Mobile Unit in the cradle. Advisory message.  
4-9  
Supported Equipment Manual March, 2006  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
REMOVE FROM CRADLE;  
ACQUIRING CRADLE BUS;  
Printer Out\nOf Range;  
Remove Mobile Unit from the  
cradle.  
Advisory message.  
Advisory message.  
---  
---  
Attempting to access the cradle  
through the serial port you have  
configured.  
Printer out of the coverage area.  
Most likely a range, access point or radio  
issue. Troubleshoot the customer’s  
environment.  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
Connection Refused\nBy Host;  
Connection Timed Out;  
You connected to the target host  
but the host disconnected you.  
Verify that the configuration file has the  
correct Mobile Unit type and New  
environment variable set. Fallback to the  
Connect Default to verify the connection.  
---  
You connected to the host but did Modify the Host parameters for login.  
not logon in the appropriate time so  
---  
the host disconnected you.  
Connection Failed\nHost Not  
Responding;  
Could not connect to the Host.  
Most likely a range, access point, radio,  
host or network issue. Troubleshoot the  
customer’s environment.  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
Connection Failed\nHost Unreachable; Could not connect to the Host.  
Most likely a range, access point, radio,  
host or network issue. Troubleshoot the  
customer’s environment.  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
Mobile Unit Out\nOf Range,  
Unable\nTo Transmit;  
Mobile Unit out of the coverage  
area.  
Most likely a range, access point, radio,  
host or network issue. Troubleshoot the  
customer’s environment.  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
4-10  
Supported Equipment Manual March, 2006  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
Mobile Unit Out\nOf Range,  
Unable\nTo Receive;  
Mobile Unit out of the coverage  
area.  
Most likely a range, access point, radio,  
host or network issue. Troubleshoot the  
customer’s environment.  
---  
Printer Not\nResponding;  
Printer Out\nOf Range;  
Can not print.  
Check cable, battery, communication  
settings and paper in the printer.  
---  
Printer out of the coverage area.  
Most likely a range, access point or radio  
issue. Troubleshoot the customer’s  
environment.  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
Print Complete;  
Reprint (Y/N)?;  
WARNING;  
Prompt.  
Advisory message.  
Advisory message.  
Advisory message.  
---  
---  
---  
---  
---  
Yes or No prompt for a reprint.  
Prompt.  
Turning power off\nduring a  
session\nwill cause the\nprogram to  
restart;  
This Mobile Unit will disconnect the Mobile Unit manufacturer limitation.  
session if powered off.  
Advisory message.  
Are you sure (y/n)?;  
Yes or No prompt for a  
confirmation.  
Advisory message.  
You Sure? (YyNn);  
Yes or No prompt for a  
confirmation.  
Advisory message.  
---  
4-11  
Supported Equipment Manual March, 2006  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
Domain Name Server\nNot Set;  
DOMAIN NAME SERVER not  
configured.  
Configure the Mobile Unit with the correct  
network IP information.  
---  
---  
Domain Name Server\nQuery Memory Memory error on the Mobile Unit  
Error;  
Expand the Mobile Unit memory or return  
the Mobile Unit for repair.  
Domain Name Server\nQuery Sending Mobile Unit out of the coverage  
Most likely a range, access point, radio,  
host or network issue. Troubleshoot the  
customer’s environment.  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
Error;  
area.  
Domain Name Server\nQuery Receive Mobile Unit out of the coverage  
Most likely a range, access point, radio,  
host or network issue. Troubleshoot the  
customer’s environment.  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
Error;  
area.  
Domain Name Server\nUnavailable;  
Could not connect to the DOMAIN Most likely a range, access point, radio,  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
NAME SERVER.  
host or network issue. Troubleshoot the  
customer’s environment.  
Error loading\nparameter file;  
Could not open\ntelnet interface;  
Could not set\mtelnet options;  
Could not load the parameter file. Reload the correct configuration files.  
---  
---  
---  
---  
Could not telnet.  
Reload the program files.  
Could not use the telnet  
configuration.  
Reload the correct configuration files.  
Setup file\nsetting mismatch\nReload Emulation program selected is not Remove the emulation and configuration  
Setup;  
compatible with the configuration files. Run clear Telnet on the Mobile Unit  
file on the Mobile Unit.  
then reload the Mobile Unit with the proper  
emulation and configuration files.  
4-12  
Supported Equipment Manual March, 2006  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
Display formatting\ntoo large  
for\ncurrent screen;  
Mobile Unit does not have enough Expand the Mobile Unit memory or order a  
---  
---  
memory to run your configured  
reformatted screens.  
server from Connect.  
Mobile Unit\ninitialization error;  
Mobile Unit problem.  
Return the Mobile Unit to the manufacturer  
for repair.  
Host/App/Network\nclosed the session; Customer’s environment  
Most likely a range, access point, radio,  
host or network issue. Troubleshoot the  
customer’s environment.  
T1113, T1114, T1161,  
T1171, T1187 and  
T1194  
disconnected the Mobile Unit  
session.  
Disconnecting...;  
Scan Barcode;  
Enter Setup\nPassword;  
Enter Profile \nPassword;  
Host IP;  
Prompt.  
Advisory message.  
---  
---  
---  
---  
---  
---  
Bar code scanning test.  
Prompt.  
Advisory message.  
Advisory message.  
Prompt.  
Advisory message.  
Host IP address prompt.  
Host name prompt.  
Host IP port required.  
Enter target host IP address.  
Enter target host Name.  
Host Name;  
Port;  
Enter 23 for telnet or 1800 for a Connect  
server. Could also be a different number  
T1113, T1114, T1161,  
T1171, T1187 and  
depending on the customer’s environment. T1194  
4-13  
Supported Equipment Manual March, 2006  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
Mobile Unit Type;  
Prompt.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
---  
---  
---  
---  
---  
---  
---  
---  
---  
---  
WARNING: This will \nend any\ncurrent Prompt.  
session;  
Continue (Y/N)?;  
HOST ENTRY;  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
VT(100/220) Setup;  
Mobile Unit Info;  
Emulation Setup;  
ANSI Setup;  
Miscellaneous Setup;  
Mobile Unit Type;  
4-14  
Supported Equipment Manual March, 2006  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
Control Codes;  
Local Echo;  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
---  
---  
---  
---  
---  
---  
---  
---  
---  
---  
<BK SP> Sends;  
New Line Mode;  
Insert Mode;  
Autowrap Mode;  
Cursor;  
EMULATION SETUP;  
Mobile Unit Type;  
Local Echo;  
4-15  
Supported Equipment Manual March, 2006  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
Map Underline;  
Break Key;  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
---  
---  
---  
---  
---  
---  
---  
---  
---  
---  
ANSI Setup;  
Control Codes;  
Backspace Key;  
MISCELLANEOUS SETUP;  
Test Options;  
Login Options;  
TEST OPTIONS;  
Printer Test;  
4-16  
Supported Equipment Manual March, 2006  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
Scan Code Test;  
LOGIN OPTIONS;  
User Name;  
User Password;  
ON;  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
---  
---  
---  
---  
---  
---  
---  
---  
---  
---  
OFF;  
Map;  
Don't Map;  
Enable Break;  
Disable Break;  
4-17  
Supported Equipment Manual March, 2006  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
7 bit;  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
---  
---  
---  
---  
---  
---  
---  
---  
---  
---  
8 bit;  
Send Delete;  
Send Backspace;  
Mobile Unit Setup;  
Scanner Options;  
Program Options;  
Special Options;  
Beeper Options;  
Exit to DOS;  
4-18  
Supported Equipment Manual March, 2006  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
Backlight Time;  
Enter Key Action;  
Reset Options;  
Font Size;  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
---  
---  
---  
---  
---  
---  
---  
---  
---  
---  
Portable Printer;  
Reprint Option;  
Data IDs;  
Internal/External;  
Modify Beeps;  
Message Beeps;  
4-19  
Supported Equipment Manual March, 2006  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
Scan Identifier;  
AID Scan Setup;  
Long Scans;  
Scan Send;  
Yes;  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
---  
---  
---  
---  
---  
---  
---  
---  
---  
---  
No;  
Normal;  
Double Wide;  
Double High;  
Double High and Wide;  
4-20  
Supported Equipment Manual March, 2006  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
Errors Only;  
Automatic;  
All Messages;  
Reject;  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
---  
---  
---  
---  
---  
---  
---  
---  
---  
---  
Truncate;  
Split;  
Do Not Send;  
Always Send;  
Last Field Only;  
Internal;  
4-21  
Supported Equipment Manual March, 2006  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
External;  
none;  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
---  
---  
---  
---  
---  
---  
---  
---  
---  
---  
monarch;  
pddumb;  
comtec;  
rascal;  
codewriter;  
comtec(S);  
User Name;  
Password;  
4-22  
Supported Equipment Manual March, 2006  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
Frequency:  
Duration:  
Delay:  
Hz;  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
---  
---  
---  
---  
---  
---  
---  
---  
---  
---  
ms;  
ms;  
Select Scanner;  
Setup Scanner;  
Scan Test;  
Scan Operation;  
Laser;  
Contact/Pulse;  
Contact/No Pulse;  
4-23  
Supported Equipment Manual March, 2006  
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Error Message Resolution Guide  
Message  
Reason  
Solution  
Reference Tech Note  
Auto/Pulse;  
Auto/No Pulse;  
Wand Simulation;  
VT100;  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Prompt.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
Advisory message.  
---  
---  
---  
---  
---  
---  
---  
---  
---  
VT220;  
SETUP;  
Mobile Unit IP/Radio;  
Host List;  
NULL;  
4-24  
Supported Equipment Manual March, 2006  
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