Casablanca Fan Company Fan 55020 User Manual

1.888.227.2178  
Table of Contents  
To register your fan, please visit:  
What to Expect with  
Your Installation  
Tools Needed  
Mounting Options  
Ceiling Bracket  
Save your receipt for proof of purchase.  
Congratulations on purchasing your new Casablanca®  
ceiling fan! It will provide comfort and performance in  
your home or office for many years. This installation and  
operation manual contains complete instructions for  
installing and operating your fan.  
30 inches  
4
2
3
5
We are proud of our work and  
appreciate the opportunity  
to supply you with the best  
Preparation  
Downrod  
Wiring  
Wall Control  
Canopy  
ceiling fan available anywhere  
in the world.  
6
7
10  
17  
12  
13  
Maintenance  
& Cleaning  
Blades  
Switch Housing  
Operation  
Troubleshooting  
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14  
15  
18  
19  
1
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M6011-01 • 10/30/14 • © Casablanca Fan Company  
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Tools Needed  
Pliers  
Wire Strippers  
Screwdrivers  
Ladder  
9/64” Drill Bit  
(optional)  
Power Drill  
(optional)  
If mounting to a support structure, you will also need these tools.  
3
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O
34  
CEILING  
Mounting Options  
If you have a flat ceiling:  
Hang your fan by a standard downrod (included).  
Standard  
Mounting  
Support  
Structure  
Support  
Structure  
If you have an angled ceiling:  
Ceiling  
Outlet Box  
(required)  
1. You will need a longer downrod (sold separately).  
Angled  
Mounting  
2. If your ceiling angle is greater than 34°, you will  
also need an Angled Mounting Kit (sold separately).  
Ceiling  
Angled  
(required)  
Standard  
Mounting  
Style  
Outlet Box  
Mounting  
Style  
Use the three steps below to determine if your ceiling angle is greater than 34°  
1
2
3
34°  
PLACE  
SLIDE  
toward ceiling  
FOLD  
against wall  
on dotted line  
Guide Touches  
BOTH Ceiling & Wall  
Guide Touches  
but NOT Ceiling  
Wall  
Use Standard Mounting  
or Low-Profile Mounting  
Use Angled Mounting  
to hang the fan from a  
to hang the fan from a flat ceiling.  
vaulted or angled ceiling.  
You need BOTH  
a Longer  
You need ONLY  
a Longer  
Downrod &  
an Angled  
Downrod  
Mounting Kit  
*most common  
4
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M6011-01 • 10/30/14 • © Casablanca Fan Company  
1.888.227.2178  
Ceiling Bracket  
OFF  
For angled ceilings, point  
opening toward peak.  
Use wood screws  
Use machine screws  
(included) when securing  
to support structure with  
(provided with outlet  
box) when securing to  
approved electrical outlet existing ceiling fan-rated  
box. Drill 9/64” pilot holes  
outlet box. Make sure  
in support structure to aid  
it is securely installed  
in securing ceiling bracket and is acceptable for fan  
with hardware found in support of 31.8 kg (70 lbs)  
the  
hardware bag.  
or less.  
Make sure all four bumpers are  
If you are unable to do this,  
call Technical Support at  
1-888-277-2178.  
still attached.  
To avoid possible electrical shock, before  
installing your fan, disconnect the power by  
turning off the circuit breakers to the outlet  
box associated with the wall switch location.  
Refer to warning w.1 on pg. 2  
5
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Preparation  
Time Saver Tip: Get a helper  
to insert grommets, found in  
the  
hardware bag, into the  
Remove the shipping blocks from the  
motor. Save the screws. They will be  
needed for blade iron installation.  
blades while you’re doing the  
next couple of steps.  
Note: Some fans will have a shipping  
ring instead of shipping blocks. Please  
remove the ring and save the screws.  
6
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1.888.227.2178  
Downrod  
Standard  
skip to next page  
Downrod  
for ceilings 8-10’ high  
If you need a different downrod length follow these steps:  
Steps 1-5 to remove standard downrod pipe  
Longer  
Downrod  
for angled  
ceilings or  
ceilings 10’ or  
higher  
1
2
3
4
5
Shorter  
Downrod  
for fans installed  
close to ceiling  
10  
9
8
7
6
Steps 6-10 to reassemble with new pipe  
7
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M6011-01 • 10/30/14 • © Casablanca Fan Company  
1.888.227.2178  
Downrod (continued)  
Remove the pre-installed  
setscrew so that the downrod  
can be inserted.  
The wires can be cut, but  
leave at least 8” extending  
from the top of the downrod.  
Hand tighten the downrod (at  
least 4-5 full turns) until it stops.  
Tighten the setscrew  
with pliers. DO NOT  
HAND TIGHTEN.  
8”  
3/8”  
If the setscrew is not tightened  
securely, the fan may fall.  
8
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M6011-01 • 10/30/14 • © Casablanca Fan Company  
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Downrod (continued)  
Put the wires and downrod through the canopy.  
Let the canopy sit loosely on top of the fan.  
DO NOT PICK THE FAN UP BY THE  
CANOPY OR WIRES. Place the downrod  
ball into the slot in the ceiling bracket.  
9
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M6011-01 • 10/30/14 • © Casablanca Fan Company  
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Wiring  
Note: To connect the wires, hold  
the bare metal leads together and  
place a wire connector over them,  
then twist clockwise until tight.  
C
Receiver  
Using an orange wire connector  
from the hardware bag:  
Connect the 3 grounding wires  
(green, green/yellow stripe, or bare  
copper) coming from the ceiling,  
downrod, and ceiling bracket.  
green/yellow stripe  
Place the receiver on top of the downrod  
assembly as shown.  
Turn the splices upward and push them carefully back through the hanger bracket  
into the outlet box. Spread the wires apart, with the grounded wires on one side of  
the outlet box and the ungrounded wires on the other side of the outlet box.  
Refer to CAUTION c.1 on pg. 2  
10  
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1.888.227.2178  
Wiring (continued)  
Using an orange wire connector from  
Using the wire connectors from the  
remote control hardware bag:  
the  
hardware bag:  
Connect the black wire  
Connect the white wire from the  
receiver (marked “common out”)  
to the white wire from fan.  
(ungrounded) from the ceiling to  
the black wire from the receiver  
(marked “live in”).  
Connect the black wire from the  
receiver (marked “fan out”) to  
the black wire from the fan.  
Connect the white wire (grounded)  
from the ceiling to the white wire  
from the receiver (marked “neutral  
in” or “common in”).  
Connect the blue wire from the  
receiver (marked ”light out”) to  
the blue wire from the fan.  
The red wire from the receiver will  
not be used, it has a pre-installed  
wire terminator.  
M
Turn the splices upward and push them carefully back through the hanger bracket  
into the outlet box. Spread the wires apart, with the grounded wires on one side of  
the outlet box and the ungrounded wires on the other side of the outlet box.  
Refer to CAUTION c.1 on pg. 2  
11  
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M6011-01 • 10/30/14 • © Casablanca Fan Company  
1.888.227.2178  
Wall Control  
Screw  
Cut-Out  
Drywall  
Drill Holes  
Before  
Drywall  
Anchors  
Painters  
Tape  
Cover Plate  
Template  
Template  
Template  
After  
1. Tape the provided wall control  
template with painter’s tape at  
the desired installation area.  
2. Drill holes inside the four  
corners of the template.  
Note: Make sure the wall  
control template is level before  
proceeding to the next step.  
1. Using a 9/64 drill bit, drill a hole  
in each screw cut-out on the wall  
control template.  
2. Using a hammer, tap a drywall  
anchor found in the wall control  
hardware bag into each hole  
until the drywall anchor is flush  
with the wall.  
1. Using a drywall punch saw,  
cut out the interior shape of  
the template using one of  
the four drilled corners as a  
starting point.  
2. Remove the template and the  
cut-out section of drywall.  
1. Insert the wall control into the  
dry wall cut out.  
2. Align the screw holes in the wall  
control with the drywall anchors.  
3. Install the cover plate using  
a Phillips Head screwdriver  
to secure the two cover plate  
screws found in the wall control  
hardware bag through the wall  
control and into the drywall  
anchors.  
If you are using a outlet box for wall control installation, the wires coming from the wall  
control must be grounded using the attached green wire. If not placed in an outlet box, cap  
the green wire coming from the wall control with an included wire nut.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following  
conditions: (1) this device may not cause harmful interference, and (2) this device must accept  
any interference received, including interference that may cause undesired operation.  
12  
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M6011-01 • 10/30/14 • © Casablanca Fan Company  
1.888.227.2178  
Canopy  
Screw  
Holes  
Position the canopy so that, when  
lifted into place, the canopy fits into  
the hanging bracket as shown.  
Lift the canopy into place so that  
the screw holes are aligned.  
Insert the two canopy screws  
found in the  
hardware bag.  
Note: Fan style may vary.  
13  
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M6011-01 • 10/30/14 • © Casablanca Fan Company  
1.888.227.2178  
Blades  
Remember the screws that  
you kept after removing the  
shipping blocks (page 6)? You  
need them plus five more from  
the hardware bag for this step.  
Blades sold separately  
Lightly attach the blade irons to the  
Insert grommets found in the  
hardware  
motor with screws found in  
bag into the holes in the blades, then  
secure each blade to a blade iron with  
the  
hardware bag, then securely  
tighten after both screws are attached.  
screws found in the  
hardware bag.  
14  
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M6011-01 • 10/30/14 • © Casablanca Fan Company  
1.888.227.2178  
Switch Housing  
Feed the wire plug through the center  
hole of the upper switch housing, then  
wrap keyhole slots around the screws and  
twist counterclockwise.  
Insert the third screw, found in  
hardware bag, into place and then  
tighten all three screws.  
Screw two housing assembly screws  
from the hardware bag halfway into  
the motor housing. It does not matter  
which two screw holes you choose.  
the  
Make sure the upper switch housing is securely  
attached to the mounting plate. Failure to properly  
secure all 3 assembly screws could result in the switch  
housing fixture falling.  
15  
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M6011-01 • 10/30/14 • © Casablanca Fan Company  
Switch Housing (continued)  
Lift the lower switch housing up until the  
holes line up with the screw holes in the  
upper switch housing. Install the three  
switch housing screws, found in  
Connect the plugs from the upper and  
lower switch housings. Make sure to  
line up the colored markings on the  
connectors.  
the  
hardware bag.  
Make sure the lower switch housing is securely attached to the  
upper switch housing. Failure to properly secure all 3 assembly  
screws could result in the switch housing fixture falling.  
16  
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M6011-01 • 10/30/14 • © Casablanca Fan Company  
1.888.227.2178  
Operation  
(Low)  
Fan  
Fan  
Speed  
Speed  
(High)  
Battery  
Lights  
Up  
ON  
Lights  
Down  
Battery  
Holder  
Fan  
Power  
Reverse  
Battery  
Door  
Battery  
Holder  
Before operating the wall control,  
press on the battery door to eject it.  
Unscrew the battery holder. Insert the  
battery, found in the control hardware  
bag, with the positive (+) side facing  
downward. Reinstall the battery  
holder and reinsert the battery door  
into the wall control.  
The remote transmitter should already be  
paired to the receiver and ready to use.  
Quickly press the up or down arrow  
to turn the lights off and on. Hold  
the up or down arrow to dim or  
raise the light level. The reverse  
button changes the direction that  
the blades turn. The power button  
turns the fan off and on.  
Note: If your need to pair your remote, turn  
fan power off and back on at the circuit  
breaker. Within three minutes, press and  
hold both the Fan Off button and the 4  
button for four seconds to pair the remote.  
To prevent faulty operation, please  
disconnect power from all other ceiling  
fans within range while pairing.  
17  
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1.888.227.2178  
Maintenance & Cleaning  
Reverse  
Button  
(a)  
Battery  
(b)  
Battery  
Door  
For cleaning the fan, use soft  
brushes or cloths to prevent  
scratching. Cleaning products  
may damage the finishes.  
The reverse button on the wall  
control changes the air flow  
direction. In warm weather, use  
(a) downward air flow pattern.  
In cold weather, use (b) upward  
air flow pattern.  
To change the battery, push on  
the battery door to eject it. Remove  
the battery using a small Phillip’s  
head screwdriver. Replace with  
same type battery, making sure  
the (+) side is facing down. Replace  
battery holder and battery door.  
18  
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1.888.227.2178  
Troubleshooting  
Fan doesn’t work  
Excessive wobbling  
Make sure power switch is on.  
Tighten all of the blade and blade  
iron screws until they are snug.  
Press a fan speed button (1-4).  
Casablanca fans have the power to cut your cooling  
costs up to 40%.  
Beat the High Cost of Cooling  
Use the provided balancing kit and  
instructions to balance the fan.  
Check the circuit breaker to ensure the  
power is turned on.  
The air movement created by a Casablanca ceiling  
fan lets you set your thermostat higher and still stay  
comfortable. Every degree you raise the thermostat  
saves up to 7% on energy costs. So, you can cut back on  
expensive air conditioning ... and save up to 40%* on  
cooling. In winter, your Casablanca fan recirculates warm  
air and saves up to 10%* on heating bills.  
* On average at low speed settings. Your savings may  
vary based on climate, building type and thermostat  
setting.  
Check the wall control battery.  
Noisy Operation  
Make sure that you have paired the wall  
control.  
Tighten the blade and blade iron  
screws until they are snug.  
Make sure the blades spin freely.  
Check to see if any of the blades are  
cracked. If so, replace all of the blades.  
Turn off power from the circuit breaker,  
then loosen the canopy and check all  
the connections according to the wiring  
diagram on pages 10-11.  
Save Energy and Money While Protecting  
the Environment  
Remote doesn’t work  
Congratulations! You’re saving energy and money while  
protecting the environment by purchasing this ENERGY  
Install a fresh battery in the wall control.  
Make sure you have paired the remote.  
Check the plug connection in the switch  
housing.  
STAR qualified Casablanca ceiling fan! With this purchase,  
you are doing your part to protect the environment.  
Your new ceiling fan has earned the ENERGY STAR label  
because it meets high energy efficiency specifications  
set by the Environmental Protection Agency (EPA).  
ENERGY STAR labeled ceiling fans save energy because  
they have more efficient fan motors and air delivery due  
to more aerodynamic blade configurations. Ceiling fan  
models bearing the ENERGY STAR label move air  
14 - 20% more efficiently than typical ceiling fan models.  
For more information on ENERGY STAR, visit  
If you have multiple remotes or multiple  
remote-controlled fans installed on  
the same circuit breaker and you are  
experiencing interference or faulty operation  
of your remote controls, please go to  
and click “How do I properly install multiple  
remote-controlled fans?” for information on  
how to correct this issue.  
AUTHORIZED SERVICE  
CENTERS  
For the most updated list of Casablanca  
Authorized Service Centers, visit  
call toll free 1-888-227-2178.  
19  
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M6011-01 • 10/30/14 • © Casablanca Fan Company  

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