Canon Scanner CanoScan 3200 User Manual

Quick Start Guide  
Be sure to install the software programs before connecting the scanner  
to the computer!  
Setup and Scanning  
Check the Package Contents  
p.2  
Install the Software  
Windows  
p.3  
p.4  
Macintosh  
Unlock the Scanning Unit  
Connect the Scanner  
Try Scanning  
p.5  
p.6  
p.7  
Try the Additional Features  
Using the Scanner Buttons  
p.10  
Scanning Film (for CanoScan 3200F only  
)
p.11  
p.15  
Using the USB 2.0 Interface (On Windows)  
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Guide to the Manuals  
Guide to the Manuals  
Open the Package  
Quick Start Guide (this guide)  
This guide describes a series of processes, from opening the package to using the  
scanner.  
READ THIS GUIDE FIRST!  
Scanning Guide (HTML format manual)  
Refer to this guide when you have finished setting up the scanner according to the procedures  
in the Quick Start Guide. It describes how to utilize the scanner with the bundled software,  
and how to solve problems when they occur. You can install this manual onto the hard disk  
together with the software programs. When you install it, the Scanning Guide icon will appear  
on the desktop. Double-click the icon to view it with a browser program, such as Internet  
Explorer.  
HTML  
User’s Guides for Application Programs (PDF format manuals)  
ArcSoft PhotoStudio  
ScanSoft OmniPage SE  
PDF  
Ulead DVD PictureShow 2.0 SE Basic (Windows only)  
Select the “View the Electronic Manuals” menu on the CanoScan Setup Utility CD-ROM. To  
read these manuals, Adobe Acrobat Reader should be installed on your computer.  
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Check the Package Contents  
Check the Package Contents  
Scanner and Accessories  
Film Guide for CanoScan 3200F  
(for a film strip or a slide)  
AC Adapter  
USB Interface Cable  
CanoScan 3200/3200F  
Documents and Software Programs  
• Quick Start Guide (this guide)  
• Additional Documents  
• CanoScan Setup Utility CD-ROM  
• The two figures in the brackets below indicate the respective sizes of the Windows/  
Macintosh versions of the software.  
• Approximately 270 MB (for Windows) / 138 MB (for Macintosh) of hard disk space on  
your computer is required to install all the programs. Additional free hard disk space  
is required to operate the programs.  
ScanGear CS (25 MB / 6 MB) - Scanner Driver  
It allows you to scan and load images from the scanner.  
CanoScan Toolbox (15 MB / 3 MB) - Scanning Utility Program  
It enables you to scan images and copy (print), attach images to e-mail messages or save images with  
simple steps. It also works with the scanner buttons.  
ArcSoft PhotoStudio (32 MB / 20 MB) - Image Editing Program  
It allows you to load images from the scanner, edit and retouch them, and apply special effects and  
enhancements.  
ScanSoft OmniPage SE (90 MB / 80 MB) - OCR (Optical Character Recognition) Program  
It converts characters scanned from a book, magazine or newspaper into text data for editing or  
digital transmission.  
Ulead DVD PictureShow 2.0 SE Basic (Windows only) (75 MB) - Slideshow Program  
It allows you to create slideshows by using a VCD burner that you can watch on your computer or  
TV.  
Adobe Acrobat Reader (24 MB / 24 MB) - PDF File Reader Program  
Electronic manuals for the above software programs (HTML (5 MB) and PDF manuals)  
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Install the Software (Windows)  
Install the Software (Windows)  
• With Windows XP/2000, you should log on with  
an administrator user name when you install or  
uninstall software programs.  
• If you are using a computer which does not  
equip USB 2.0 interface by standard, refer to  
P.15.  
1 Turn the computer on.  
If the "Found New Hardware Wizard" or  
"Add New Hardware Wizard" appears, click [Cancel].  
2 Place the CanoScan Setup Utility CD-ROM in the drive.  
The CanoScan Setup Utility main menu will display.  
3 Click [Install the Software].  
Read the SOFTWARE USER LICENSE AGREEMENT. Click [Yes] if  
you accept the terms.  
The [Install] window will display.  
4 Click [Start Installation].  
You will install six software programs and the Scanning Guide  
(HTML format manual).  
5 The installation procedure will start.  
Follow the on-screen message prompts and click [Yes] or [Next]  
to continue the installation.  
• In few cases, your operating system may  
require a restart. Follow the on-screen  
messages to restart and resume installation.  
6 When the installation is complete, click [Yes].  
The computer will restart.  
7 After Windows restarts, remove the CD-ROM from  
the drive and store it in a safe place.  
Continue on P. 5.  
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Install the Software (Macintosh)  
Install the Software (Macintosh)  
1 Turn the computer on.  
Make sure to log in with the first created administrator to install the software. You cannot install the  
software when logged in using added administrator accounts.  
A message similar to the following may appear when  
you are using the scanner with Mac OS 9: “Would you  
like to look for the software on the Internet?” If it  
does, click the [Cancel] button to close it.  
2 Place the CanoScan Setup Utility CD-ROM in the  
drive.  
3 Double-click the CD-ROM icon.  
4 Double-click the [SetUp] icon.  
The CanoScan Setup Utility main menu will display.  
Steps 3 and 4 will not be required if you are using  
the scanner with Mac OS 9 and the QuickTime  
[AutoPlay] setting is set to [Enable CD-ROM  
AutoPlay]. In this case, the CanoScan Setup Utility  
will automatically start up and display its main  
menu when you place the CD-ROM in the drive.  
5 Click [Install the Software].  
Read the SOFTWARE USER LICENSE AGREEMENT. Click [Yes] if  
you accept the terms.  
The [Install] window will display.  
6 Click [Start Installation].  
You will install five software programs and the Scanning Guide  
(HTML format manual)  
7 The installation procedure will start.  
With Mac OS X, enter the administrator name and password,  
and click [OK]. (The administrator name must be the first  
created administrator account.)  
Follow the on-screen message prompts and click [Yes], [Next]  
or [Install] to continue the installation.  
8 When the installation is complete, click [Yes].  
The computer will restart.  
9 After restarting, remove the CD-ROM from the drive  
and store it in a safe place.  
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Unlock the Scanning Unit  
Unlock the Scanning Unit  
• Unlock the scanning unit before connecting the scanner to the computer. If it is left  
locked, a malfunction or other problem may occur.  
1 Peel the seals off the scanner.  
2 Gently turn the scanner over.  
3 Push the lock switch toward the unlock mark ( ).  
Lock Switch  
Unlock Mark  
4 Return the scanner to a horizontal position.  
• When transporting the scanner, always lock the scanning unit by pushing the lock switch  
toward the lock mark ( ).  
• Carrying or transporting the scanner without locking the scanning unit may damage it.  
Be particularly careful to lock the scanning unit when transporting the scanner in a  
vehicle.  
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Connect the Scanner  
Connect the Scanner  
• Make sure that the scanning unit is unlocked. (P.5)  
1 Peel the caution seal from the scanner.  
2 Connect the scanner to the computer with the supplied USB interface cable.  
USB Connector  
Wide Flat Connector  
Small Square Connector  
USB Interface Cable  
3 Attach the supplied AC adapter to the scanner.  
AC Adapter  
• Only use the USB interface cable and the AC adapter provided with the scanner. Use of  
other cables or adapters may lead to a malfunction.  
• The scanner does not have a power switch. The power is activated as soon as the AC  
adapter is plugged in.  
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Try Scanning  
Try Scanning  
The following steps explain how to scan with ArcSoft PhotoStudio.  
Top  
1 Place a photo or a picture on the glass  
by aligning its top edge with the  
alignment mark, and close the  
document cover.  
Bottom  
Alignment  
Mark  
Windows  
Macintosh  
2 Select [Start], [Programs] or [All  
Programs], [ArcSoft PhotoStudio 5.5]  
and [PhotoStudio 5.5].  
2 Double-click the [Applications] folder  
for Mac OS X or the [Applications (Mac  
OS 9)] folder for Mac OS 9, followed by  
the [PhotoStudio] folder and the [Pho-  
toStudio] icon.  
PhotoStudio will start.  
PhotoStudio will start.  
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Try Scanning  
Windows  
Macintosh  
3 Click the Acquire icon  
or click the  
3 Click the Acquire icon  
or click the  
[File] menu and select [Acquire].  
[File] menu and select [Acquire].  
If an error message appears, click the [File]  
menu, choose [Select Source], select your  
scanner model name and click the [OK] button.  
If an error message appears, click the [File]  
menu, choose [Select Source], select your  
scanner model name and click the [Select]  
button.  
Mac OS X  
ScanGear CS will start.  
ScanGear CS will start.  
4 Select the [Select source].  
You can select from the following options.  
Photo (Color)/Magazine (Color)/Newspaper (B&W)/Document  
(Grayscale).  
5 Click [Preview].  
After calibration, the preview scan will start and gradually  
display the image.  
The image is automatically cropped at its original size.  
If you want to trim the image further, drag the mouse  
diagonally to select the area.  
• Do not open the document cover while a  
scan is in progress.  
6 Select the [Destination].  
You can select [Print] or [Image display].  
When [Print] is selected, the output resolution is set to 300 dpi.  
When [Image display] is selected, it is set to 150 dpi.  
[Print] is selected in this example.  
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Try Scanning  
7 Select the [Output Size].  
You can select from the following options.  
• If you selected [Print] in Step6:  
Flexible / 4"x6" / A4 / Letter / Custom Settings  
• If you selected [Image display] in Step 6:  
Flexible / 640 x 480 / 800 x 600 / 1024 x 768 / 1600 x 1200 /  
2048 x 1536 / Custom Settings  
[Flexible] is selected in this example.  
Selecting [Flexible] scans the item at the same size as the  
original.  
Selecting an option other than [Flexible] in the [Image Display]  
category allows you to select the output size in pixels.  
You can scan items at the correct dimensions for computer  
displays (screen area) and digital cameras.  
8 Click [Scan].  
The final scan will start.  
9 Click close box  
(Windows) or  
(Mac OS X) or  
(Mac OS 9) in the ScanGear CS window to close  
it.  
The scanned image will appear in the PhotoStudio window.  
10Save the scanned image.  
Click the [File] menu and select [Save As]. Select the folder  
where you wish to store the image file, enter a file name,  
select a file type (JPG format is recommended) and click  
[Save].  
11Click close box  
(Windows) or  
(Mac OS X) or  
(Mac OS 9) in the PhotoStudio window to close  
it.  
• If the scanner does not perform as described above, read the "Troubleshooting" section  
of the Scanning Guide (HTML format manual).  
• For details about the bundled software programs, read the Scanning Guide or the User’s  
Guide (PDF format manual) for each software program on the CanoScan Setup Utility  
CD-ROM.  
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Using the Scanner Buttons  
Using the Scanner Buttons  
You can use the four convenient buttons on the front of the scanner to scan and perform related tasks easily  
with a single touch of the button. Place an item on the scanner before pressing a button.  
• To use these buttons, ScanGear CS, CanoScan Toolbox, ArcSoft PhotoStudio and Acrobat  
Reader should be installed from the CanoScan Setup Utility CD-ROM.  
COPY Button  
E-MAIL Button  
To print (copy) the scanned image with a printer:  
To e-mail the scanned image as an attached file:  
1 Press the [COPY] button.  
1 Press the [E-MAIL] button.  
2 The scanner will scan the item.  
3 The scanned image will print.  
2 The scanner will scan the item.  
3 The [E-mail software selection] dialog  
will appear. Select an option from the  
list and click [OK].  
• The printer driver should be installed and the  
printer should be on-line to use this function.  
This step is required only for the first scan.  
4 The e-mail software will start and the  
scanned image will be attached in a  
new message window.  
SCAN Button  
To open the scanned image in the PhotoStudio  
5 Enter the receiver’s address and title,  
write a message, confirm the required  
settings, and send the message.  
window:  
1 Press the [SCAN] button.  
2 The scanner will scan the item.  
• To use the E-MAIL Button, one of the following e-  
mail programs should be installed and enabled.  
For Windows: Microsoft Outlook Express,  
Microsoft Outlook, Eudora or Netscape  
Messenger. (Some mail programs are required to  
set the MAPI function on.)  
3 The scanned image will appear in the  
PhotoStudio window.  
FILE Button  
To save the scanned image as a PDF file:  
For Mac OS X: Mail (Mac OS X 10.2 or later),  
Eudora or MS Entourage*.  
For Mac OS 9: Microsoft Outlook Express or  
Eudora.  
* Sending multiple images to MS Entourage using  
the Multi-Scan function is not supported.  
1 Press the [FILE] button.  
2 The scanner will scan the item.  
3 The scanned image will be saved as a  
PDF document and appear in Adobe  
Acrobat Reader.  
• If you press the [Cancel] button while scanning, you can change the default settings for  
scanning. For changing settings or arranging the scanner button assignments, refer to  
the CanoScan Toolbox section of the Scanning Guide (HTML format manual).  
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Scanning Film (for CanoScan 3200F only)  
Scanning Film (for CanoScan 3200F only)  
You can scan a single frame of 35 mm film (strips or slides) with CanoScan 3200F.  
Positioning the Film  
1 Remove the protective sheet from the document cover.  
Slide the protective sheet up to remove it.  
When you finish scanning, replace the protective sheet by aligning  
it with the grooves in the document cover and sliding it  
downward into place.  
• Store the protective sheet in a safe place so that it  
will not get bent or broken.  
• Always replace the protective sheet when you are  
not scanning film to prevent the light source  
section from getting scratched.  
Film Holder  
2 Insert a fingernail into the slot in the Film Guide and  
remove the Film Holder.  
3 Place the film face down into the groove in the Film Guide.  
35 mm Strip  
Slide  
Place a slide face down over the Film Guide's  
window.  
Align the frame you wish to scan with the Film  
Guide's window.  
• Hold the film by the edges with your fingertips to avoid getting fingerprints or dirt  
on the film surface.  
• Remove dust from the film, the document glass and the light source.  
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Scanning Film (for CanoScan 3200F only)  
4 Clip the Film Holder back into the slots in the Film Guide for a 35 mm strip.  
Film Holder  
Slides do not require the Film Holder to be closed.  
Calibration Slot  
5 Place the loaded Film Guide in the correct  
position on the document glass of the  
scanner.  
Align the Film Guide’s  
scanner’s mark.  
mark with the  
The Film Guide has a calibration slot used by the scanner to calculate the color  
balance. The film cannot be scanned with the correct color balance if this slot is  
obstructed. Keep it clear.  
6 Close the document cover.  
You can purchase the Accessory Kit for CanoScan 3200F (CSAK-3200F) if the  
protective sheet or the Film Guide lost or damaged.  
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Scanning Film (for CanoScan 3200F only)  
Scanning Film  
The following steps explain how to scan the film with ArcSoft PhotoStudio.  
1 Start ArcSoft PhotoStudio.  
Select [Start], [Programs] or [All Programs], [ArcSoft PhotoStudio 5.5] and [PhotoStudio  
5.5].  
Double-click the [Applications] folder for Mac OS X or the [Applications (Mac OS 9)]  
folder for Mac OS 9, followed by the [PhotoStudio] folder and the [PhotoStudio] icon.  
2 Start ScanGear CS.  
Click the Acquire icon  
or click the [File] menu and select [Acquire].  
or click the [File] menu and select [Acquire].  
Click the Acquire icon  
• If an error message appears, click the [File] menu, choose [Select Source], select your scanner  
model name and click the [Select] button for Windows or the [OK] button for Macintosh.  
Windows  
Macintosh (Mac OS X)  
ScanGear CS will start.  
3 Select the [Select source].  
You can select from the following options for films.  
Negative Film (Color) / Positive Film (Color)  
4 Click [Preview].  
After calibration, the preview scan will start and gradually  
display the image. The image is automatically cropped.  
If you want to trim the image further, drag the mouse  
diagonally to select the area.  
• Do not open the document cover while a  
scan is in progress.  
13  
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Scanning Film (for CanoScan 3200F only)  
5 Select the [Destination].  
You can select [Print] or [Image display].  
When [Print] is selected, the output resolution is set to 300  
dpi. When [Image display] is selected, it is set to 150 dpi.  
[Print] is selected in this example.  
6 Select the [Output Size].  
You can select from the following options.  
• If you selected [Print] in Step 5:  
Flexible / 4"x6" / A4 / Letter / Custom Settings  
• If you selected [Image display] in Step 5:  
Flexible / 640 x 480 / 800 x 600 / 1024 x 768 / 1600 x 1200 /  
2048 x 1536 / Custom Settings  
[Flexible] is selected in this example.  
Selecting [Flexible] scans and enlarges one film frame to the  
4"x6" size. If the display mode is set to Thumbnail Display Off,  
the image is scanned at the same size as the original film. See  
the Scanning Guide for information about the Thumbnail  
Display mode.  
Selecting an option other than [Flexible] in the [Image Display]  
category allows you to select the output size in pixels.  
You can scan film at the correct dimensions for computer  
displays (screen area) and digital cameras.  
7 Click [Scan].  
The final scan will start.  
When the scan is complete, click the ScanGear CS close box  
(Windows) or  
(Mac OS X) or  
(Mac OS 9) .  
The scanned image will appear in ArcSoft PhotoStudio.  
8 Save the scanned image.  
Click the [File] menu and select [Save As]. Select the folder  
where you wish to store the image file, enter a file name,  
select a file type (JPEG format is recommended) and click  
[Save].  
9 Click close box  
(Windows) or  
(Mac OS X) or  
(Mac OS 9) in the PhotoStudio window to close it.  
• If the scanner does not perform as described above, read the "Troubleshooting"  
section of the Scanning Guide (HTML format manual).  
• For details about the bundled software programs, read the Scanning Guide or the  
User’s Guide (PDF format manual) for each software program on the CanoScan Setup  
Utility CD-ROM.  
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Using the USB 2.0 Interface (On Windows)  
Using the USB 2.0 Interface (On Windows)  
To Switch to USB 2.0  
If your computer is equipped with USB 1.1, you can switch to the USB 2.0 environment for faster scanning  
by purchasing and installing one of the USB 2.0 expansion cards available on the market.  
Compatible USB Expansion Cards/Hubs  
Please use one the following USB expansion cards/hubs that have been verified by Canon for compatibility.  
Expansion Cards  
• Adaptec USB2connect 5100: PCI bus  
• Adaptec USB2connect 3100: PCI bus  
• Adaptec USB2connect 2000LP: PCI bus  
• Adaptec DuoConnect: PCI bus  
Hubs  
• Adaptec XHUB4  
• Adaptec XHUB4PLUS  
• Adaptec XHUB7PLUS  
For installation procedures, please read the instructions that accompany the USB expansion card/hub.  
Confirming the USB Version  
Use the following procedures to confirm whether your computer is  
equipped with a USB version 1.1 or 2.0 interface.  
1 Start ScanGear CS.  
2 Click the information icon  
in the upper portion of the  
ScanGear CS window.  
3 Read the contents of the Interface category in the displayed  
window. USB 1.1 will show as “USB 1.1” and USB 2.0 as “USB 2.0.”  
4 Click the close box  
to close the window.  
Troubleshooting the USB2.0 Hi-Speed Interface  
If the scanner is not operating correctly via the USB2.0 Hi-Speed interface, follow the steps below to  
troubleshoot it.  
1 Ensure that you use the USB cable supplied with the scanner.  
2 Connect the scanner directly to a USB port on the computer, not through a USB hub.  
3 With the Microsoft USB 2.0 driver, if the scanner is not recognized by the computer  
after installing ScanGear CS:  
• Detach the AC adapter and attach it again.  
• Detach the USB cable and attach it again.  
4 Use the following procedures to confirm that the computer correctly recognizes the  
USB expansion card and the scanner.  
1. Open the Windows [Device Manager] and confirm that your scanner name appears below the [Imag-  
ing Device] category.  
2. Confirm that [Adaptec AUA-xxxx], [NEC PCI to USB Enhanced Host Controller] or [Intel PCI to USB  
Enhanced Host Controller] appears below the [USB (Universal Serial Bus) Controllers] category.  
3. Confirm that the USB expansion card is correctly installed into the computer and that the scanner is  
attached to its port.  
4. If you use more than two devices via USB2.0 Hi-Speed interface, try to disconnect other devices than  
the scanner.  
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Specifications  
Specifications  
CanoScan 3200  
CanoScan 3200F  
Scanner Type  
Flatbed  
Scanning Element  
Light Source  
CCD 6-line color  
Cold cathode fluorescent lamp  
Film Adapter Unit  
Optical Resolution  
Selectable Resolution  
-
Standard equipped  
1200 x 2400 dpi  
25 - 9600 dpi (ScanGear CS)  
Color  
Grayscale  
16 bit input / 16 bit or 8 bit output for each color (RGB)  
16 bit input / 16 bit or 8 bit output *1  
Scanning Bit Depth  
Scanning Speed*2  
(Photo or Document)  
Scanning Speed*2 (Film)  
Preview Speed*3  
Color  
Grayscale, B&W  
Color, GrayScale, B&W  
2 msec./line (600 dpi), 3.6 msec./line (1200 dpi)  
2 msec./line (600 dpi), 3.6 msec./line (1200 dpi)  
-
8 - 128 msec./line (1200 dpi)  
Approximately 2.6 sec.  
USB 2.0 Hi-Speed,  
USB (USB 1.1 equivalent)  
Interface  
Maximum Document Size  
Film Type/Number of Frames  
Scanner Buttons  
A4/Letter: 216 x 297 mm (8.5 x 11.7 in.)  
35 mm strip (negative/  
-
-
positive)/1 frame  
35 mm slide (negative/  
positive)/1 frame  
4 buttons: COPY, SCAN, FILE, E-MAIL  
Temperature  
10°C to 35°C (50°F to 95°F)  
Operating Range  
10% to 90% RH, 20% to 80% RH when scanning film  
(without condensation formation)  
Humidity  
AC adapter (100/120/230/240V) *4  
In operation: 15 watts maximum, Stand-by: 5.3 watts (Using  
supplied AC adapter)  
Power Requirements  
Power Consumption  
Maximum Exterior Dimensions  
Weight  
259 x 474.7 x 74.7 mm (10.2 x 18.7 x 2.9 in.)  
Approximately 2.5 kg  
(5.5 lbs.)  
Approximately 2.7 kg  
(5.9 lbs.)  
*1 16 bit output supports only for film scanning.  
*2 USB 2.0 Hi-Speed mode. Transfer time to computer is not included.  
*3 Calibration processing time is not included.  
*4 Type of AC adapter depends on the area where the scanner is purchased.  
• Specifications are subject to change without notice.  
• Before you upgrade to Windows XP from Windows 98/Me/2000, you must uninstall  
ScanGear CS and CanoScan Toolbox using the “Uninstall the Software” menu of the  
CanoScan Setup Utility CD-ROM. The scanner may not work if you upgrade to Windows  
XP with these programs still installed. After upgrading to Windows XP, reinstall  
ScanGear CS and CanoScan Toolbox according to the steps on page 3. For details, please  
read the “Troubleshooting” section of the Scanning Guide (HTML format manual).  
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System Information  
System Information  
This form should be used to record the operating environment for the purchased scanner.  
If any problems occur with the scanner, you will need this information when you contact our Customer  
Support Help Desk. Be sure to record the information and store it in a safe location.  
• This information is also required to request a repair under warranty. Make sure you record the  
information and store it in a safe location.  
• Guaranteed servicing for this equipment will expire five years after production ceases.  
Date of Purchase:  
Dealer Tel:  
Dealer Address:  
Scanner Model:  
CanoScan  
3200  
3200F  
Serial Number (on the back of the equipment):  
• About the Computer Used  
Manufacturer:  
CPU:  
Model:  
Clock Speed:  
MHz  
MB  
Memory Capacity (RAM):  
Hard Disk Capacity:  
MB  
MB  
Space Available:  
OS:  
Windows  
XP  
Me  
2000  
OS X v10.1  
98  
Macintosh  
OS 9.1  
OS 9.2  
OS X v10.2  
Monitor Type:  
Printer:  
Monitor Size:  
inches  
Manufacturer:  
Type of Printer:  
Printer Resolutions:  
Installed Virus Protection Program:  
Installed Compression Program:  
On-Board Expansion Cards:  
Attached Peripherals:  
Connected Network System:  
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CANON INC.  
CANON DANMARK A/S  
1. Kund Højgaards Vej1, DK-2860 Søborg, Denmark  
Hotline: +45 44 88 25 91  
30-2, Shimomaruko 3-chome, Ohta-ku Tokyo 146-8501, Japan  
CANON U.S.A., INC.  
Forhandlerhenvisning:  
One Canon Plaza, Lake Success, New York 11042, U.S.A.  
Customer Care Center: 1-757-413-2848  
CANON NORGE as  
Hallagerbakken 110, Postboks 33, Holmlia, 1210 Oslo, Norway  
Tlf: 2262 9321 Faks: 2262 0615  
CANON CANADA INC.  
6390 Dixie Road, Mississauga, Ontario L5T 1P7, Canada 1-800-OK CANON  
CANON SVENSKA AB  
CANON LATIN AMERICA, INC.  
Gustav III:s Boulevard 26, S-169 88 Solna, Sweden  
Support-Under garantitiden: Tel. 08-744 86 20  
Support-Efter garantitiden: Tel. 0900-20 30 555  
E-post support: [email protected]  
703 Waterford Way, Suite 400 Miami, Florida 33126, U.S.A.  
CANON MEXICANA, S. de R.L. de C.V.  
Anillo Periferico Sur No. 4124, Torre Zafiro (II) Colonia Ex-Rancho de Anzaldo,  
Piso 5 y 6, Mexico D.F.  
Tel. (525) 5490-2000  
CANON OY  
Kornetintie3, 00380 Helsinki, Finland  
Puhelin: 010 54420 Fax: 010 544 4571  
Helpdesk: 0600 0 22606 (9,95 mk/min+pvm)  
Helpdesk: 0600 0 22666 (enint. 40 mk/puhelu+pvm)  
Faksi: 010 544 4382  
CANON PANAMA, S.A.  
Apartado 7022, Panama 5, Rep. de Panama  
Tel. (507) 279-8900  
CANON CHILE, S.A.  
Ave. Manquehue Norte #1337, Piso 3, Casilla 187-9 Santiago, Chile  
Tel. (562) 366-6600  
Sähköposti: [email protected]  
CANON ARGENTINA, S.A.  
Ave. Corrientes 420 (1043) Buenos Aires, Argentina  
Tel. (5411) 432-59800  
CANON NORTH-EAST OY  
Huopalahdentie 24, P.O. Box 46, FIN-00351 Helsinki, Finland  
Tel. +358 10 544 20 Fax +358 10 544 10  
CANON EUROPA N.V.  
P.O. Box 2262 1180 EG Amstelveen, The Netherlands  
CANON (UK) LTD.  
Woodhatch, Reigate, Surrey RH2 8BF, United Kingdom  
For technical support, please contact Canon Help Desk.  
P.O. Box 431, Wallington, Surrey SM6 0XU, UK  
Tel: (08705) 143 723 (Calls may be recorded)  
Fax: (08705) 143 340  
COPICANOLA SA  
Rua Alfredo da Silva, 14, 2721-862 Alfragide, Portugal  
Tel: 21 471 11 11 Fax: 21 471 09 89  
For sales enquiries, please call 08705 143723  
CANON SINGAPORE PTE. LTD.  
79 Anson Road #09-01/06, Singapore 079906  
CANON COMMUNICATION & IMAGE FRANCE S.A.  
102 Avenue du Général de Gaulle  
92257 LA GARENNE COLOMBES CEDEX, France  
Tél: 01.41.30.15.15 Fax: 01.41.30.15.05  
CANON MARKETING SERVICES PTE. LTD.  
No. 1, Jalan Kilang Timor, #09-00 Pacific Tech Centre, Singapore, 159303  
Tel: 65-6799-8888, Fax: 65-6273-6786  
Hotline: 65-6334-2726  
CANON DEUTSCHLAND GmbH  
Europark Fichtenhain A10, 47807 Krefeld, Germany  
Technischer Support  
Telefax: 0810 / 500 60 22 (0.12€/Min.)  
CANON MARKETING (MALAYSIA) SDN. BHD.  
Block D, Peremba Square  
Saujana Resort, Section, 40150 Shah Alam, Selangor Darul Ehsan  
Malaysia  
Tel: 603-7844-6000, Fax: 603-7844-6048  
Helpdesk: 603-7844-6008/9  
Enquiry: print&[email protected]  
CANON ITALIA S.P.A  
Palazzo L, Strada 6, 20089 Milanofiori, Rozzano (MI), Italy  
Tel: 02/8248.1 Fax: 02/8248.4604  
Pronto Canon: 02/8249.2000  
CANON NEDERLAND N.V.  
Neptunusstraat 1, 2132 JA Hoofddorp, The Netherlands  
Tel: 023-5 670 123 Fax: 023-5 670 124  
Helpdesk: 023-5 681 681  
CANON MARKETING (THAILAND) CO. LTD.  
179/34-45 Bangkok City Tower, 9th-10th Floor  
South Sathorn Road, Thungmahamek  
Sathorn, Bangkok 10120, Thailand  
Tel: 662-3449999, Fax: 662-3449968  
CANON BELGIUM N.V./S.A.  
Bessenveldstraat 7, B-1831 Diegem, Belgium  
Tel: 02 7220411 Fax: 02 7213274  
Helpdesk: 090010627  
CANON MARKETING (PHILIPPINES) INC.  
Marvin Plaza Building, 2153 Don Chino Roces Ave,  
Makati City, Metro Manila, Philippines  
Tel: 632-8126047, Fax: 632-8120067/8109797  
CANON LUXEMBOURG S.A.  
Rue des Joncs 21, L-1818 Howald, Luxembourg  
Tel.: (352) 48 47 961 Fax: (352) 48 47 96232  
Helpdesk: 900 74100  
CANON INDIA Pvt. LTD.  
Neela Gagan, Mandi Road, Mehrauli, New Delhi-110030, India  
Tel: 91-11-6806572, Fax: 91-11-6807180  
CANON HONGKONG CO., LTD.  
9/F, The Hong Kong Club Building 3A, Chater Road, Central, Hong Kong  
TEL: (852) 2739 0802 FAX: (852) 2739 6428  
CANON Ges.m.b.H.  
Zetschegasse 11, 1230 Wien, Austria  
Tel.: (01) 680 88-412 Fax: (01) 680 88-413  
CANON AUSTRALIA PTY. LTD.  
1 Thomas Holt Drive, North Ryde, Sydney N.S.W. 2113, Australia  
Info-Line: (02) 9805 2864  
CANON CEE GMBH  
Oberlaaerstr. 233, A-1100 Wien, Austria  
Tel: +43 1 680 88-331 Fax: +43 1 680 88-333  
CANON NEW ZEALAND LTD.  
Akoranga Business Park, Akoranga Drive, Northcote Auckland, New Zealand  
Info-Line: (09)489 0470  
CANON (SCHWEIZ) AG  
Product Support CCI Industriestrasse 12, 8305 Dietlikon, Switzerland  
Fax: 0041 (0) 1 835 68 59  
ADOBE SYSTEMS INCORPORATED  
Hotline: 0900 57 55 20 (Fr.2.13/min)  
ARCSOFT, INC  
CANON ESPAÑA S.A.  
C/Joaquin Costa, 41-28002, Madrid, Spain  
Tel.: 91-538 4500 Fax.: 91-411 4176  
Tel: Atención al cliente: 901.301.301  
Help Desk: 906.301255  
SCANSOFT, INC  
Ulead Systems, INC  
I-IE-091A  
©CANON INC. 2003  
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