Canon Printer MP700 User Manual

Quick Reference Guide  
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Copyright  
Copyright © 2003 by Canon Inc. All rights reserved. No part of this publication may be  
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any  
language or computer language in any form or by any means, electronic, mechanical, magnetic,  
optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.  
Trademarks  
Canon and BJ are registered trademarks. BCI, MultiPASS, UHQ, and ScanGear are trademarks of  
Canon Inc.  
All other product and brand names are registered trademarks, trademarks or service marks of  
their respective owners.  
As an ENERGY STAR® Partner, Canon Inc. has determined that this  
product meets the ENERGY STAR® guidelines for energy efficiency.  
Super G3 is a phrase used to describe the new generation of fax machines that  
use ITU-T V.34 standard 33.6 Kbps* modems. Super G3 High Speed Fax  
machines allow transmission time of approximately 3 seconds* per page  
which results in reduced telephone line charges.  
* Approximately 3 seconds per page fax transmission time based on ITU-T No. 1 Chart (Standard Mode) at  
33.6 Kbps modem speed. The Public Switched Telephone Network (PSTN) currently supports 28.8 Kbps  
modem speeds or lower, depending on telephone line conditions.  
II  
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How to use the documentation provided  
START HERE  
Printed sheet  
Set-Up Sheet  
Be sure to read this sheet first!  
This sheet includes instructions for setting up your machine and getting it ready for use.  
Follow all steps in this sheet before using your machine.  
Printed manual  
Quick Reference Guide (This guide)  
After following instructions in the Set-Up Sheet, we  
recommend you read this guide to familiarize yourself with the  
basic operation of all functions of your machine.  
User's Guide  
Software Guide  
This guide, included as a PDF file in the  
MultiPASS MP730/700 Setup CD-ROM,  
includes instructions on functions that can  
be performed directly from your machine  
as well as detailed information on  
This guide, included as a PDF file in the  
MultiPASS MP730/700 Setup CD-ROM,  
includes comprehensive instructions on  
using the software. Refer to this guide for  
full instructions on printing, scanning, and  
Fax Model  
memory cards. Refer to this guide for in-  
depth instructions not included in the  
Quick Reference Guide, or if you want to  
learn more about advanced features.  
faxing from your computer.  
NOTE  
• In addition to the above documentation, you can also refer to the online help in the software for online  
information about a window or dialog box, and for step by step instructions on performing software  
tasks. To access the online help, select or click [Help] in the software.  
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Reading the documentation  
Installing the Utility Software  
To Install the Utility Software, in the [MP Setup] screen, click [Install Utility Software].  
Software included in this CD-ROM:  
Easy-WebPrint  
Easy-WebPrint is a plug-in program for Internet Explorer that allows you to print a whole web  
page without complicated settings.  
Easy-PhotoPrint  
Easy-PhotoPrint is an application that allows you to print an image in your digital camera only  
by selecting the image and paper type. Easy-Photoprint also allows you to perform simple  
image modification such as rotating and trimming an image.  
Scansoft OmniPage  
OmniPage is an application that converts PDF and paper documents– letters, contracts,  
tables, manuals– using OCR technology, into editable word processing and spreadsheet  
documents.  
Presto! PageManager  
Presto! PageManager is an application that allows you to scan, share and organize photos and  
documents.  
Adobe Acrobat Reader  
Adobe Acrobat Reader allows you to read Adobe Portable Document Format (PDF) files.  
Viewing the documentation on the CD-ROM  
1
Insert the MultiPASS MP730/700 Setup  
CD-ROM into the disk drive.  
• The [MP Setup] screen will be displayed. If this  
screen is not displayed, on the Windows desktop,  
double-click [My Computer] (Windows XP: Click  
[Start], then click [My Computer]). Open the  
CD-ROM icon, then double-click  
[setup(setup.exe)].  
CAUTION  
• The documentation included in the CD-ROM is in PDF and HTML format.  
• To view the documentation in PDF format, you will need to have Adobe Acrobat  
Reader installed. If you do not have Adobe Acrobat Reader installed, in the [MP Setup]  
screen, click [Install Utility Software] to install the software.  
2
3
In the [MP Setup] screen, click [View User’s Manual].  
In the [View User’s Manual] screen, click the button of the guide you want to  
view.  
• You can copy the documentation onto your computer and display start-up icons for the “MP  
Software Guide” (PDF), “MP User’s Guide” (PDF), and “Application Guide” (HTML) on the  
Windows desktop.  
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To copy the documentation to your computer  
Click [Yes].  
The guide will be displayed after it is copied onto your computer’s hard disk.  
To not copy the documentation to your computer  
Click [No].  
The guide will be displayed without being copied onto your computer’s hard disk.  
As you copy them, a start-up icon for each guide will be placed on the Windows desktop.  
Double-click the icon of the guide you want to open.  
NOTE  
• Go to the following folder if you want to delete the installed documentation.  
/Program Files/Canon/MP Drivers/MP730700  
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Type conventions  
Please read the list below of symbols, terms, and abbreviations used in this guide.  
WARNING  
CAUTION  
IMPORTANT  
NOTE  
Indicates a warning concerning operations that may lead to death or  
injury to persons if not performed correctly. In order to use the  
machine safely, always pay attention to these warnings.  
Indicates a caution concerning operations that may lead to injury to  
persons or damage to property if not performed correctly. In order to  
use the machine safely, always pay attention to these cautions.  
Indicates operational warnings and restrictions. Be certain to read  
these items to operate the machine correctly, and to avoid damage to  
the machine.  
Indicates notes for operation or additional explanations. Reading these is  
highly recommended.  
Fax Model  
Indicates information exclusively for the MultiPASS MP730 model.  
Indicates a page number where additional information can be found.  
Refer to the Set-Up Sheet for more details.  
(p. n-nn)  
Set-Up Sheet  
User’s Guide  
Refer to the User’s Guide (included in the CD-ROM) for more details.  
Software Guide Refer to the Software Guide (included in the CD-ROM) for more details.  
machine  
default  
General term used to represent the MultiPASS MP730 or MultiPASS MP700.  
A setting that remains in effect unless you change it.  
document  
menu  
The original sheet(s) of paper you copy or scan with the machine.  
A list of settings from which you select an item to set up or change. A menu  
has a title which appears in the LCD.  
[key name]  
<message>  
Text enclosed in these brackets indicate a key name or item on the  
computer you have to click, double-click, or point to.  
Text enclosed in these brackets indicate an LCD message.  
click, double-click Term used to select or choose a command or option on your computer,  
generally with a mouse.  
Fax model only:  
fax or document  
The original sheet(s) of paper you send or receive with the machine.  
transaction number A four-digit number assigned automatically to any document you send or  
receive.  
TX/RX NO.  
Denotes Transaction number.  
Denotes Sending.  
TX  
RX  
Denotes Receiving.  
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1: Introduction  
Setting color or black & white copying ..........5-1  
Adjusting the image quality (resolution).......5-2  
More information........................................................5-2  
Document requirements..................................... 2-1  
Loading documents.............................................. 2-2  
6:  
Fax Model  
Sending a fax ................................................................6-1  
Characters and symbols for fax numbers ......6-2  
More information........................................................6-2  
Fax Model  
Using the ADF.................................... 2-2  
Setting the paper thickness lever .................... 2-4  
Fax Model  
Speed dialing ...........................................................7-4  
Before receiving faxes to your machine.........7-7  
Printing documents................................................... 3-1  
Setting the paper type and print  
quality/[Main] tab ........................................ 3-2  
More information ....................................................... 3-3  
Inserting/removing a memory card .................... 4-2  
Printing methods........................................................ 4-4  
Printing an index.................................................... 4-5  
Printing all frames.................................................. 4-6  
Printing a single frame......................................... 4-8  
Reading data from or writing data to a memory  
card .................................................................4-10  
Enabling/disabling overwriting  
9: Maintenance  
When to replace an ink tank...............................9-1  
Guidelines .................................................................9-1  
Replacing an ink tank............................................9-2  
Maintaining the printhead ......................................9-3  
Flowchart of printhead maintenance .............9-3  
Printing the nozzle check pattern ....................9-4  
Cleaning the printhead ........................................9-4  
Aligning the printhead.........................................9-5  
More information........................................................9-6  
memory card data .....................................4-10  
More information .....................................................4-11  
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Problems installing and removing software...10-1  
Problems printing from your computer...........10-2  
Problems scanning ..................................................10-6  
Fax Model  
Fax Model  
Fax Model  
Fax Model  
Problems receiving faxes......................10-8  
Problems sending faxes..................... 10-11  
General specifications .............................................. A-1  
Ink specifications........................................................ A-3  
Print specifications .................................................... A-4  
Photo print specifications....................................... A-4  
Copy specifications ................................................... A-4  
Fax specifications ....................................................... A-5  
Scan specifications .................................................... A-6  
Telephone specifications......................................... A-6  
If nothing displays in the LCD  
(if there is no power).............................. 10-14  
Fax Model  
Removing jams from the machine’s  
interior ........................................................ 10-15  
If there are repeated paper jams................. 10-16  
Index......................................................................................I-1  
Fax Model  
Removing jammed documents ...... 10-16  
If the nozzle check pattern does not print  
properly...................................................... 10-18  
Interpreting the messages................................. 10-18  
LCD messages .................................................... 10-18  
If you cannot solve the problem...................... 10-18  
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Safety information  
Read this safety information thoroughly before using your machine, and keep it handy in case  
you need to refer to it later.  
WARNING  
• This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities,  
please move away from this product and consult your doctor.  
CAUTION  
• Do not disassemble or modify. There are high-temperature and high-voltage components inside  
the machine which may result in fire or electrical shock.  
• Follow all warnings and instructions marked on the machine.  
Location  
WARNING  
• Do not place the machine near alcohol, paint thinner, or  
other flammable substances. If flammable substances  
come into contact with electrical parts inside the  
machine, it may result in fire or electrical shock.  
CAUTION  
• Do not place the machine on top of a carpet or rug which  
has long pile. The threads may get inside the machine  
and cause a fire.  
• Place the machine on a flat, stable, vibration-free  
surface that is strong enough to support its weight. (For  
the weight of the machine, see the Appendix.)  
• Do not place objects around the power plug so that you  
are able to readily disconnect the power plug from the  
wall socket at any time. Otherwise you will be unable to  
disconnect the power plug in case of an emergency.  
• Make sure the area is free from dust.  
• Make sure the location is not affected by extreme  
temperature changes, and always stays between 59° and  
81.5°F (15° and 27.5°C).  
• Make sure the relative humidity of the area is between 20%  
and 80%.  
• Keep the machine away from direct sunlight.  
• Do not use or store the machine outdoors.  
• Do not install the machine near devices that contain  
magnets or generate magnetic fields, such as speakers.  
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Power Supply  
WARNING  
• Do not damage or modify the power cord and power  
plug. Also do not place heavy objects on the power cord,  
pull on it, or extensively bend it. These actions may  
cause electrical damage and result in fire or electrical  
shock.  
• Do not insert or unplug the power plug with wet hands,  
as this may result in electrical shock.  
• Do not overload the wall outlet with too many electrical  
appliances, as this may result in fire or electrical shock.  
• Plug the machine into a standard 120 V AC, 60 Hz,  
three-prong outlet. Operate the machine only from the  
type of power source indicated on the machine’s label or  
a fire, electrical shock or malfunction may occur. If you  
are not sure of the type of power available, consult your  
local power company.  
• Do not allow the power cord to be near objects that emit  
heat. The outer cover of the power cord may melt  
resulting in fire or electrical shock.  
• Make sure the power cord is fully extended and has no  
knots in it when electricity is running through it. Knots  
etc. in the cord may result in fire or electrical shock.  
• Fully insert the power plug securely into the electrical  
outlet. If the prongs of the power plug come into contact  
with metallic objects etc., it may result in fire or  
electrical shock.  
CAUTION  
• During electrical storms, turn off the power and  
disconnect the power cord from the power outlet.  
(Please note that any documents stored in the machine’s  
memory will be deleted when you turn off the power.)  
• Do not use an extension cord as this may result in fire or  
electrical shock.  
• Turn off the power and disconnect the power cord if the  
machine will not be used for a long period such as  
during holidays.  
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IMPORTANT  
• If dust accumulates around the plug of the power cord  
when it is connected to a power outlet, unplug the  
machine and wipe the plug with a clean, dry cloth.  
Fax Model Do not plug the machine into the same circuit as  
appliances such as an air conditioner, television, or copier.  
These devices generate electrical noise which may  
interfere with your machine’s operation.  
• Whenever you turn off the power and unplug the machine,  
wait at least five seconds before you plug it in again.  
• Use only the power cord that came with the machine.  
• Turn off the power and unplug the machine in the following conditions:  
– When the power cord or plug is damaged or frayed.  
– If liquid has spilled into the machine.  
– If the machine has been exposed to rain or water.  
– If the machine does not operate normally when you have followed the instructions in the guides  
included with your machine. Adjust only those controls that are covered by the instructions in the  
guides since improper adjustment of other controls may result in damage and will often require  
extensive work by a qualified technician to restore the product to normal operation.  
– If the machine has been dropped or damaged.  
– If the machine exhibits a distinct change in performance, indicating a need for servicing.  
Handling  
WARNING  
• Do not drop paper clips, staples, or other metal objects  
inside the machine. Also do not spill water, liquid, or  
flammable substances inside the machine. If these items  
come into contact with high-voltage parts inside the  
machine, it may result in fire or electrical shock. If these  
items are dropped or spilled in the machine, turn off the  
power and unplug the power cord immediately with dry  
hands. Then contact the Canon Customer Care Center.  
• Do not use any highly flammable sprays near the  
machine. If gas from a spray comes into contact with the  
electrical components inside the machine, it will result  
in fire.  
• There are high-voltage components inside the machine.  
If you are looking inside the machine to remove paper  
jams etc., do not allow metallic objects such as jewelry  
to come into contact with the inside of the machine.  
Contact may result in burns or electrical shock.  
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CAUTION  
• Close the document cover and scanning unit gently to  
avoid catching your hand. Failing to do so may result in  
personal injury.  
• Do not press down hard on the document cover or  
Fax Model  
ADF when using the platen glass to scan thick  
books. This may damage the platen glass and/or result  
in personal injury.  
• Do not place the following objects on top of the machine. If such objects come into contact  
with internal electrical components, the machine may short-circuit resulting in fire or  
electrical shock.  
– Metallic objects such as jewelry and watches  
– Containers of water or other liquids such as glasses, vases, or pot plants  
If water etc. does spill inside the machine, turn off the power immediately, disconnect the  
power cord and contact the Canon Customer Care Center.  
• Do not touch the high-voltage electrical parts as this may result in electrical shock.  
• Do not place heavy objects on top of the machine as these may topple over and result in  
injury.  
• Do not insert your hands into the machine while it is printing as parts inside the machine are  
moving and this may result in injury.  
• After printing, do not touch the electrical contacts of the printhead. They will be hot and may  
result in burns or electrical shock.  
• Do not subject the machine to strong physical shock or  
vibration.  
• Turn off the power and unplug the machine before moving  
it.  
• Do not lift the machine by any of its attachments. Lift it by  
the recessed areas on the sides of the machine.  
• A distinct change in performance may indicate a need for  
servicing.  
Maintenance  
WARNING  
• Do not service the machine yourself except as specifically described in this guide. If further  
servicing is required, contact the Canon Customer Care Center.  
• Keep the machine clean. Dust accumulation may prevent the machine from operating properly.  
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Legal limitation on usage of your product and the  
use of images  
Using your product to scan, print or otherwise reproduce certain documents, and the use of  
such images as scanned, printed or otherwise reproduced by your product, may be prohibited  
by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents  
is set forth below. This list is intended to be a guide only. If you are uncertain about the legality  
of using your product to scan, print or otherwise reproduce any particular document, and/or of  
the use of the images scanned, printed or otherwise reproduced, you should consult in advance  
with your legal advisor for guidance.  
• Paper money  
• Traveler’s checks  
• Money orders  
• Food stamps  
• Certificates of deposit  
• Passports  
• Postage stamps (canceled or uncanceled)  
• Identifying badges or insignias  
• Selective service or draft papers  
• Checks or drafts issued by governmental  
agencies  
• Immigration papers  
• Internal revenue stamps (canceled or uncanceled)  
• Bonds or other certificates of indebtedness  
• Stock certificates  
• Copyrighted works/works of art without permission  
of copyright owner  
• Motor vehicle licenses and certificates of title  
Users in the U.S.A.  
Pre-installation requirements for Canon facsimile equipment  
A. Location  
Supply a suitable table, cabinet, or desk. See the Appendix for the machine’s dimensions and weight.  
B. Order information  
1. Only a single line, touch-tone or rotary telephone set is to be used.  
2. Order an RJ11-C modular jack (USOC code), which should be installed by the telephone  
company. If the RJ11-C jack is not present, installation cannot occur.  
3. Order a normal business line from your telephone company’s business representative. The  
line should be a regular voice grade line or the equivalent. Use one line per machine.  
DDD (DIRECT DISTANCE DIAL) LINE  
-or-  
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS  
NOTE  
• Canon recommends an individual line following industry standards, e.g., the 2500 (Touch Tone) or 500  
(Rotary/Pulse Dial) telephones. A dedicated extension off a PBX unit without “Call Waiting” can be used  
with the MultiPASS MP730. Key telephone systems are not recommended because they send  
non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.  
C. Power requirements  
This equipment should be connected to a standard 120-volt AC, three-wire grounded outlet  
only. Do not connect this machine to an outlet or power line shared with other appliances that  
cause “electrical noise.” Air conditioners, electric typewriters, copiers, and machines of this sort  
generate electrical noise which often interferes with communications equipment and the  
sending and receiving of documents.  
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Connection of the equipment  
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the  
ACTA. On the rear panel of this equipment is a label that contains, among other information, a  
product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be  
provided to the telephone company.  
The REN is used to determine the number of devices that may be connected to a telephone line.  
Excessive RENs on a telephone line may result in the devices not ringing in response to an  
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be  
certain of the number of devices that may be connected to a line, as determined by the total  
RENs, contact the local telephone company. The REN for this product is part of the product  
identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN  
without a decimal point (e.g., 03 is a REN of 0.3).  
This equipment may not be used on coin service provided by the telephone company.  
Connection to party lines is subjected to state tariffs.  
In case of equipment malfunction  
Should any malfunction occur which cannot be corrected by the procedures described in this  
guide, disconnect the equipment from the telephone line or turn off the power and unplug the  
power cord. The telephone line should not be reconnected or the power cord plugged in until  
the problem is completely resolved. Users should contact Canon Authorized Service Facilities  
for servicing of equipment. Information regarding Authorized Service Facility locations can be  
obtained by calling the Canon Customer Care Center. (1-800-423-2366)  
Rights of the telephone company  
Should the equipment cause harm to the telephone network, the telephone company may  
temporarily disconnect service. The telephone company also retains the right to make changes  
in facilities and services which may affect the operation of this equipment. When such changes  
are necessary, the telephone company is required to give adequate prior notice to the user.  
FCC Notice  
MultiPASS MP730: Facsimile Transceiver, Model H12269  
MultiPASS MP700: H12270  
This device complies with Part 15 of the FCC Rules.  
Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference, and  
(2) this device must accept an interference received, including interference that may cause  
undesired operation.  
NOTE  
• This equipment has been tested and found to comply with the limits for a class B digital device, pursuant  
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may cause harmful interference  
to radio communications. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception, which can  
be determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
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• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of the FCC Rules.  
Do not make any changes or modifications to the equipment unless otherwise specified in this  
guide. If such changes or modifications should be made, you could be required to stop  
operation of the equipment.  
Canon U.S.A. Inc.  
One Canon Plaza, Lake Success, NY 11042, U.S.A.  
TEL No. (516) 328-5600  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a  
computer or other electronic device to send any message via a telephone fax machine unless  
such message clearly contains in a margin at the top or bottom of each transmitted page or on  
the first page of the transmission, the date and time it is sent and an identification of the  
business or other entity, or other individual sending the message and the telephone number of  
the sending machine or such business, other entity, or individual.  
To automatically enter this information into your machine, follow the instructions on p. 7-1 or  
p. 8-1 of this guide.  
Users in Canada  
Pre-installation requirements for Canon facsimile equipment  
A. Location  
Supply a suitable table, cabinet, or desk. See the Appendix for the machine’s dimensions and weight.  
B. Order information  
1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard  
4-pin modular phone plug. (Touch-tone is recommended if available in your area.)  
2. Order an RJ11-C modular jack (USOC code), which should be installed by the telephone  
company. If the RJ11-C jack is not present, installation cannot occur.  
3. Order a normal business line from your telephone company’s business representative. The  
line should be a regular voice grade line or equivalent. Use one line per machine.  
DDD (DIRECT DISTANCE DIAL) LINE  
-or-  
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS  
NOTE  
• Canon recommends an individual line following industry standards [e.g., the 2500 (touch tone) or 500 (rotary/  
pulse dial) telephones]. A dedicated extension off a PBX unit without “Camp On” signals is also permissible  
with your MultiPASS MP730. Key telephone systems are not recommended because they send non-standard  
signals to individual telephones for ringing and special codes, which may cause a fax error.  
C. Power requirements  
The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be  
independent from copiers, heaters, air conditioners or any electric equipment that is  
thermostatically controlled. The rated value is 120 volts and 15 amperes. The RJ11-C modular  
jack should be relatively close to the power outlet to facilitate installation.  
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NOTICE  
This equipment meets the applicable Industry Canada Terminal Equipment Technical  
Specifications. This is confirmed by the registration number. The abbreviation, IC, before the  
registration number signifies that registration was performed based on a Declaration of  
Conformity indicating that Industry Canada technical specifications were met. It does not imply  
that Industry Canada approved the equipment.  
Cet appareil est conforme aux Spécifications techniques des équipements terminaux de  
l’Industrie du Canada. Ceci est confirmé par le numéro d’enregistrement. L’abréviation IC  
précédant le numéro d’enregistrement signifie que l’enregistrement a été effectué sur la base  
de la Déclaration de conformité indiquant que le produit est conforme aux spécifications  
techniques du Canada. Ceci n’implique pas que le produit ait été approuvé par l’industrie du  
Canada.  
Before installing this equipment, users should ensure that it is permissible to be connected to  
the facilities of the local telecommunications company. The equipment must also be installed  
using an acceptable method of connection. The customer should be aware that compliance  
with the above conditions may not prevent degradation of service in some situations.  
Repairs to certified equipment should be coordinated by a representative designated by the  
supplier. Any repairs or alterations made by the user to this equipment, or equipment  
malfunctions, may give the telecommunications company cause to request the user to  
disconnect the equipment.  
Users should ensure for their own protection that the electrical ground connections of the  
power utility, telephone lines and internal metallic water pipe system, if present, are connected  
together. This precaution may be particularly important in rural areas.  
CAUTION  
• Users should not attempt to make such connections themselves, but should contact the  
appropriate electric inspection authority, or electrician, as appropriate.  
IMPORTANT  
• This Class B digital apparatus meets all requirements of the Canadian Interference-Causing  
Equipment Regulations.  
• Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel  
brouilleur du Canada.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.3. The REN assigned to  
each terminal equipment provides an indication of the maximum number of terminals allowed  
to be connected to a telephone interface. The termination on an interface may consist of any  
combination of devices subject only to the requirement that the sum of the Ringer Equivalence  
Numbers of all the devices does not exceed five.  
Le Nombre d’équivalence Ringer (REN) de cet appareil terminal est 0.3. Le REN attribué à chaque  
équipement terminal fournit une indication sur le nombre maximum de terminaux pouvant  
être connectés sur une interface téléphonique. La terminaison sur une interface peut consister  
en n’importe quelle combinaison d’appareils, à la condition seulement que la somme des  
Nombres d’équivalence Ringer de tous les appareils ne soit pas supérieure à 5.  
CANON CANADA INC.  
1-800-OK-CANON  
24 HOURS A DAY, SEVEN DAYS A WEEK  
http://www.canon.ca  
XVI  
Preface  
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Chapter  
1
Introduction  
1
Unpacking your machine  
When you unpack your machine, check that you have the following components:  
Fax Model  
• MP700  
• Multi-purpose tray  
MP730  
Machine  
Fax Model  
• Paper output tray  
Document tray  
• Tray cover  
• Power cord  
• Documentation  
(Set-Up Sheet,  
Quick Reference Guide)  
• MultiPASS MP730/700  
Setup CD-ROM  
Fax Model  
• Printhead  
• Ink tanks  
(Black, cyan, magenta, yellow)  
Telephone line cord  
Destination labels  
Fax Model  
NOTE  
• A USB cable is not included. You must purchase a USB cable (less than 16 #8 ft./5 m) to connect your  
machine to a computer.  
Chapter 1  
Introduction  
1-1  
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System requirements  
To successfully install and operate the software, your system must meet the following  
requirements:  
• CD-ROM drive, or access to one over a network connection  
• 256-color SVGA monitor or greater  
• Microsoft Internet Explorer version 4.01 or later (Service Pack 2 or later)  
• 65 MB of available hard disk space (150 MB recommended)  
MP drivers : 50 MB  
MP Toolbox : 15 MB  
• USB cable 16.4 ft. (5 m) or shorter  
Windows 98  
• IBM or compatible computer with a Pentium® 90 processor or higher  
• 32 MB of RAM (64 MB or more recommended)  
Windows Me  
• IBM or compatible computer with a Pentium® 150 processor or higher  
• 32 MB of RAM (64 MB or more recommended)  
Windows 2000 (Service Pack 1 or later)  
• IBM or compatible computer with a Pentium® 133 processor or higher  
• 64 MB of RAM (128 MB or more recommended)  
Windows XP  
• IBM or compatible computer with a Pentium® 300 processor or higher  
• 64 MB of RAM (128 MB or more recommended)  
User privileges when using Windows 2000/XP  
When installing, you must have Administrator privileges.  
When using, you must have user privileges or greater.  
1-2  
Introduction  
Chapter 1  
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Main components of the machine  
Fax model shown here.  
q
w
e
r
t
y
u
1
i
o
!
!
!
!
!
!
!
!
!
q
w
e
Fax Model  
Fax Model  
Fax Model  
ADF (Automatic Document Feeder)  
Feeder cover  
! Scanning unit (Printer cover)  
! [Open] button  
Document guides  
! Paper output tray  
! Card slot  
r Multi-purpose tray  
t Tray cover  
! Indicator light  
y Automatic sheet feeder  
! Operation panel  
! Platen glass  
u
i
Fax Model  
Document tray  
Fax Model  
Document output slot  
! Printhead holder  
! Paper thickness lever  
o Document cover  
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Introduction  
1-3  
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Operation panel of the machine  
Fax model shown here.  
q
w
e
!
!
!
!
@@  
r t yu io!! ! !  
q [Resume] key  
! !@@ @ @  
@
Resumes an operation after an error is corrected.  
in the ADF.  
Fax Model  
Also ejects a document remaining  
w
Fax Model  
In Use/Memory light  
Blinks or lights during operation. Lights also when there are documents in the machine’s  
memory.  
e Alarm light  
Blinks when an error occurs or when the machine needs attention.  
r [Menu] key  
Accesses the settings to customize operation of your machine.  
t LCD  
Displays messages and selections, and prompts during operation.  
2
3
y [ ]([–]) and [ ] ([+]) keys  
Scroll through selections, select the number of copies, and the photograph file number.  
Fax Model  
[2] also clears an entry and [3] enters a space between characters.  
u [Set] key  
Selects or confirms settings.  
i [Enlarge/Reduce] key  
Sets the copy enlargement or reduction ratio.  
o [Paper Select] key  
Selects the paper size and paper type for copying and  
Fax Model  
received faxes.  
! [Exposure] key  
Selects the copy exposure and  
Fax Model  
Fax Model  
fax exposure.  
fax resolution.  
! [Image Quality] key  
Selects the copy resolution and  
! [Copy] key  
Switches the machine to copy mode.  
!
Fax Model  
[Fax] key  
Switches the machine to fax mode.  
1-4  
Introduction  
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! [Scan] key  
Scans a document to your computer according to the action selected.  
! [Photo Print] key  
Switches the machine to photo card print mode.  
! Numeric keys  
Enter numerical values as well as  
[Tone] key  
Switches temporarily to tone dialing.  
Fax Model  
fax/telephone numbers and characters.  
!
Fax Model  
! [Color] key  
Sets the machine for color copying and  
Fax Model  
color sending.  
1
! [Stop/Reset] key  
Cancels operations and returns the machine to standby mode.  
@ [Start] key  
Starts operations.  
@ [B&W] key  
Sets the machine for black & white copying and  
Fax Model  
black & white sending.  
@
Fax Model  
[Redial/Pause] key  
Redials the last number dialed with the numeric keys. Also enters pauses between or after  
numbers when dialing or registering numbers.  
@
@
@
Fax Model  
[Coded Dial] key  
Press this key and a two-digit code to dial a pre-registered fax/telephone number or group.  
[Hook] key  
Engages or disengages the telephone line.  
One-touch speed dialing keys  
Dial a pre-registered fax/telephone number or group.  
Fax Model  
Fax Model  
@ [ON/OFF (1 sec.)] key  
Turns the machine on and off (keep pressed for a brief interval). Before turning on the  
machine, make sure the document cover is closed.  
IMPORTANT  
• To prevent the printhead from drying up, the machine automatically caps it when the power is  
turned off with the [ON/OFF (1 sec.)] key. If you need to disconnect the machine from the main  
power source (e.g. disconnect the power cord), be sure to turn off the machine first by pressing  
[ON/OFF (1 sec.)] before disconnecting it.  
• If you are not using the machine for a long period of time, we recommend that you print (in black  
and color) or clean the printhead approximately once a month to maintain the printhead in good  
working condition. The printhead contains high-precision nozzles that will become blocked if the  
printhead is not used for a long period of time.  
NOTE  
• The power cannot be turned off when the machine is operating or  
Fax Model  
when the In Use/Memory  
light is on or blinking.  
• Your machine performs printhead cleaning every time you turn on the machine. This ensures optimum  
print quality, but also consumes a small amount of ink during the cleaning process. For this reason, it is  
recommended that you always leave your machine turned on, and only turn it off when instructed to do  
so in this guide, or when not using the machine for a long period of time (one month or more). This will  
avoid unnecessary ink consumption.  
Chapter 1  
Introduction  
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1-6  
Introduction  
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Chapter  
Documents and  
print media  
2
Documents  
Document requirements  
2
The documents you load on the platen glass or  
sending must meet these requirements:  
ADF for copying, scanning, or  
Fax Model Fax Model  
Platen glass  
Fax Model  
ADF  
Document • Special types of paper  
Multipage documents of the same  
size, thickness, and weight.  
type  
• Photographs  
• Book  
Fax Model  
Documents that are not  
suitable for the ADF.  
Size  
(W × L)  
Max. 8 !2 × 14 in. (216 × 356 mm)  
Max. 8 !2 × 39 in. (216 mm × 1 m)  
Min. 4 !8 × 5 &8 in. (105 × 148 mm)  
Fax Model  
Max. 8 !2 × 11 #4 in.  
(216 × 297 mm)  
Quantity  
• 1 sheet  
• 10 photographs for multi-scan  
• Max. 35 letter- or A4-size sheets  
(20 lb. or 75 g/m2 paper)  
• Max. 30 legal-size sheets  
(20 lb. or 75 g/m2 paper)  
• 1 sheet for sizes other than these.  
Thickness  
Weight  
Max. #4 in. (20 mm)  
0.002 to 0.005 in. (0.06 to 0.13 mm)  
13 to 24 lb. (50 to 90 g/m2)  
Problem documents  
• Make sure any glue, ink, or correction fluid on the document is completely dry before loading.  
• Remove all fasteners (staples, paper clips, etc.) before loading.  
Fax Model  
To prevent jams in the ADF, do not use any of the following:  
–Wrinkled or creased paper  
–Curled or rolled paper  
–Torn paper  
–Carbon paper or carbon-backed paper  
–Coated paper  
–Onion skin or thin paper  
–Hole-punched paper  
Chapter 2  
Documents and print media  
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2-1  
             
Loading documents  
You can load your document on the platen glass or  
Fax Model  
ADF. Where you load it depends on  
the type of document and the machine you are using (p. 2-1).  
Using the platen glass  
NOTE  
Fax Model  
Load legal-size documents in the ADF.  
Follow this procedure to load your document on the platen glass:  
1
2
Lift the document cover.  
Place your document face down on the  
platen glass. Align the upper left corner of  
your document with the alignment mark on  
the upper left corner of the platen glass.  
3
Gently lower the document cover.  
Fax Model  
Using the ADF  
NOTE  
• For clearer scans, use the platen glass.  
Follow this procedure to load your document in the ADF:  
1
2
Check first that there is no document on the  
platen glass.  
Insert the top of your document, face up,  
into the ADF until you hear a beep q. Then  
adjust the document guides to the width of  
the document w.  
w
q
2-2  
Documents and print media  
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Print media  
Loading requirements  
Print media  
Maximum loading  
quantity  
Paper  
thickness  
Printer driver  
setting  
lever position ([Media Type])  
Plain paper  
Approx. 150 sheets  
or  
Left  
[Plain Paper]  
Maximum stack  
height of !2 in. (13  
mm)  
2
Envelopes  
10 envelopes  
Right  
Left  
[Envelope]  
High Resolution Paper  
HR-101N  
Approx. 80 sheets  
or  
[High Resolution  
Paper]  
Maximum stack  
height of !2 in. (13  
mm)  
Glossy Photo Paper  
GP-301/GP301N  
10 sheets  
Left  
Left  
[Glossy Photo Paper]  
[Matte Photo Paper]  
Matte Photo Paper  
MP-101  
10 sheets  
Photo Paper Plus Glossy • Letter, A4: 10 sheets Left  
[Photo Paper Plus  
Glossy]  
PP-101  
• 4 × 6 in. (101.6 ×  
152.4 mm): 20  
sheets  
• 5× 7 in. (127.0 ×  
177.8 mm): 10  
sheets  
Photo Paper Pro PR-101 • Letter, A4: 10 sheets Left  
[Photo Paper Pro]  
• 4 × 6 in. (101.6 ×  
152.4 mm): 20  
sheets  
• 5 × 7 in. (127.0 ×  
177.8 mm): 10  
sheets  
Photo Paper Pro PC-101S 20 sheets  
Left  
[Photo Paper Pro]  
[Transparency]  
Transparencies CF-102  
T-Shirt Transfers TR-201  
30 sheets  
1 sheet  
Left  
Right  
[T-Shirt Transfer]  
NOTE  
• For detailed description of print media types, refer to the User’s Guide.  
Chapter 2  
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2-3  
                         
Setting the paper thickness lever  
The paper thickness lever adjusts the gap between the printhead and the print media to suit  
the print media’s thickness. Before printing, be sure to set the paper thickness lever.  
Follow this procedure to set the paper thickness lever:  
1
Press [Open] q and lift up the scanning unit  
w.  
w
• The printhead holder automatically moves to the  
center of the machine.  
CAUTION  
• Do not try to manually move or stop the  
printhead holder.  
q
• Do not touch any metal parts.  
2
3
Move the paper thickness lever to the  
appropriate setting.  
• For details on which position to set for the print  
media you are using, see p. 2-2.  
Close the scanning unit until it locks into  
place.  
Setting the print media size and type  
For copying and  
Fax Model  
receiving faxes, you need to set the size and type of print media loaded  
in the multi-purpose tray.  
NOTE  
• For documents printed from your computer, specify the print media size and type on your computer  
(Software Guide).  
• For photo printing, specify the print media size as described in Chapter 4.  
Follow this procedure to set the print media size and type:  
1
2
Press [Copy] or  
Fax Model  
[Fax].  
Press [Paper Select].  
SIZE :  
TYPE :  
< LTR  
PLAIN  
>
2-4  
Documents and print media  
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2
3
3
Use [ ] or [ ] to select the print media size.  
• Select:  
– <LTR> for letter-size print media.  
– <LGL> for legal-size print media.  
– <4" × 6"> for card-size print media.  
– <5" × 7"> for card-size print media.  
– <A4> for A4-size print media.  
Fax Model  
For received faxes, select <LTR>, <LGL>, or <A4>.  
4
5
Press [Set].  
SIZE :  
TYPE :  
LTR  
< PLAIN >  
2
2
3
Use [ ] or [ ] to select the print media type.  
• Select:  
– <PLAIN> for plain paper.  
– <GLOSSY> for glossy photo paper.  
– <H.RES.> for high resolution paper.  
– <TRANS.> for transparencies.  
– <PHOTO> for photo paper pro, photo paper plus glossy, or matte photo paper.  
6
Press [Set].  
Loading print media  
For details on loading print media in the multi-purpose tray, refer to the Set-Up Sheet or the  
User’s Guide.  
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2-5  
   
2-6  
Documents and print media  
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Chapter  
Printing from your  
computer  
3
—Basic operation  
Printing documents  
The general steps for printing a document are set out below.  
3
1
2
Load paper in the printer.  
Open the application from which you will print the document and select the  
command to print. (This in most cases will be [Print] in the File menu.)  
To print with the current printer driver settings, click the print button on the Toolbar.  
[Print] dialog box  
[Print] dialog box in Word  
3
In the [Print] dialog box, in [Select Printer] or [Name], select the printer, then click  
[Preferences] or [Properties].  
4
5
Specify the required settings, then click [OK] ( p. 3-2).  
Click [Print] or [OK] to begin printing.  
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3-1  
     
Setting the paper type and print quality/[Main] tab  
In the [Printer Properties] dialog box, on the [Main] tab, you can change settings such as print  
media type, paper source and print quality.  
[Main] tab  
[Media Type]  
Select the print media type (e.g. plain paper) for printing. Depending on the print media you  
select, the choices available for the other items will change.  
[Paper Source]  
Auto Sheet Feeder  
Display the source from which paper is supplied.  
[Print Quality]  
Select a print quality suitable for the document to be printed.  
[High]  
The print quality will be higher but printing speed will be slower.  
[Standard]  
For average printing speed and quality.  
[Draft]  
Printing quality will be reduced but the printing speed will be faster. This setting is suitable  
when printing multiple-page documents or printing drafts of documents.  
• [Custom]  
For selecting image quality and halftone settings individually (Software Guide).  
[Color Adjustment]  
Select the color adjustment method for printing.  
[Auto]  
For automatic color correction by the printer driver.  
[Manual]  
For adjusting color with detailed specifications (Software Guide).  
3-2  
Printing from your computer —Basic operation  
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[Grayscale Printing]  
Select to print a color document in black and white.  
[Preview before printing]  
Select if you want to display a preview of your document before printing to check how it will  
print (Software Guide).  
[Print Advisor]  
Select to use the Print Advisor to help you configure printer driver settings by answering a series  
of questions.  
The printer illustration at the left of the [Main] tab shows the current settings.  
More information  
For detailed information on all printing features, refer to the online help or the Software Guide.  
3
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Printing from your computer —Basic operation  
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3-3  
 
3-4  
Printing from your computer —Basic operation  
Chapter 3  
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Chapter  
Photo printing from a  
memory card  
4
—Basic operation  
This feature allows you to insert a memory card directly into your machine and print  
photographs from it. You can also read data from and write data to a memory card from your  
computer.  
Before printing from a memory card  
Before printing from a memory card, check the following:  
4
Is your digital camera’s memory card compatible with the machine?  
The following cards are compatible with the machine:  
• Compact flash type I • Compact flash type II (Except Microdrive memory cards)  
• Memory stick  
• Smart media  
• Multimedia card  
• SD memory card  
CAUTION  
• You cannot use Microdrive memory cards.  
• You cannot use Smart media that has less than 2 MB of memory.  
NOTE  
• The above cards are acceptable for this machine. However, due to varying specifications, Canon cannot  
guarantee that all card brands will be fully compatible.  
• The file format is compatible with the JPEG (DCF/Exif 2.2 or lower/JFIF) format.  
• Some digital cameras are not compatible with 64 MB and 128 MB memory cards. Photographs on  
memory cards that are not compatible with the camera may be unreadable or the image data may be  
damaged.  
• Format the memory card with a digital camera. The memory card may not be able to be used with the  
• For information on memory cards compatible with your digital camera, contact your digital camera  
manufacturer.  
• If you have edited memory card data on your computer, be sure to print this data from your computer.  
Saving photographs edited on your computer onto a memory card and then printing them from your  
machine will not produce good results.  
Is the correct print media loaded in the multi-purpose tray?  
Although you can use plain paper, Photo Paper Pro paper is recommended for high-quality  
images (p. 2-2).  
Chapter 4  
Photo printing from a memory card —Basic operation  
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4-1  
     
Inserting/removing a memory card  
Inserting a memory card  
Follow this procedure to insert a memory card into the machine:  
IMPORTANT  
• The machine only recognizes one memory card at a time. Do not insert memory cards into both  
slots or the same slot at the same time as the machine will not recognize them.  
• When switching between memory cards of the same type or inserting a memory card into a  
different card slot, press [ON/OFF (1 sec.)] to turn off the power before removing the card. Once  
removed, press [ON/OFF (1 sec.)] again to turn on the power before inserting the other memory  
card.  
• In Windows 2000, if you turn off the machine, the [Unsafe Removal of Device] screen will be displayed.  
In this case, click [OK]. This will not affect your machine or computer’s operation.  
• If you insert memory cards into both slots, the compact flash card will be recognized.  
1
2
Make sure the machine is on.  
• If not, press [ON/OFF (1 sec.)].  
Insert a memory card into the appropriate slot.  
• The indicator light A will blink when the memory card is being accessed.  
• Insert the Multimedia card into the same slot as the SD memory card.  
A
512 MB  
Smart media  
SD memory card Compact flash  
Memory stick  
NOTE  
• If the memory card cannot be read, check that:  
– the memory card is inserted all the way into the card slot.  
– the memory card was not removed while being read.  
– you are using a compatible memory card.  
– your memory card contains photographs.  
4-2  
Photo printing from a memory card —Basic operation  
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Removing a memory card  
Follow this procedure to remove a memory card from the machine:  
CAUTION  
• Do not remove the memory card or turn off the machine when the indicator light is blinking as this  
may damage the data in the memory card.  
IMPORTANT  
• If an error occurs during printing (e.g. paper runs out), do not remove the memory card as this may  
damage the data in the memory card.  
1
2
Check that the indicator light is not blinking q,  
then press [ON/OFF (1 sec.)] to turn the machine  
off w.  
q
w
4
Remove the memory card.  
Chapter 4  
Photo printing from a memory card —Basic operation  
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4-3  
 
Printing methods  
There are different methods for printing photographs from a memory card. Follow this general  
procedure to print photographs:  
Step 1  
Print an index (p. 4-5) to see thumbnails of all the  
photographs in the memory card.  
• Note the number below the photograph(s) you want to print.  
Step 2  
Select a printing method.  
All frames  
Single frame  
Frame range  
DPOF  
(p. 4-6)  
(p. 4-8)  
(User's Guide  
)
(User's Guide)  
NOTE  
• You may not be able to print photographs if their file sizes are too large.  
• You can set vivid photo printing to make your photographs appear more vibrant. For details, see the  
User’s Guide.  
• For each printing method except DPOF, you can set date printing from the machine. For details, see  
the User’s Guide.  
4-4  
Photo printing from a memory card —Basic operation  
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Printing an index  
This printing method prints thumbnails of the photographs in a memory card. An index is useful  
to see small versions of all photographs in a memory card without having to print each  
photograph individually.  
When you print an index, a number A is assigned to each thumbnail. You will need these  
numbers to select the photographs you want to print in a larger format.  
A
4
If “?” appears in the index, see p. 10-13.  
Follow this procedure to print an index:  
1
Load the correct print media in the multi-purpose tray.  
• For details on print media, see p. 2-3 and how to load it, see the Set-Up Sheet or User’s Guide.  
2
3
4
5
Insert the memory card as described on p. 4-2.  
Press [Photo Print].  
Press [Menu].  
Press [Set].  
PHOTO PRINT MODE  
INDEX  
2
3
6
7
Use [ ] or [ ] to select <INDEX>.  
Press [Set].  
SELECT PAPER SIZE  
LTR  
2
3
8
9
Use [ ] or [ ] to select the print media size.  
• Select:  
– <LTR> for letter-size print media.  
– <4" × 6"> for card-size print media.  
– <5" × 7"> for card-size print media.  
– <A4> for A4-size print media.  
Press [Set].  
SELECT PAPER TYPE  
PHOTO PAPER PRO  
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4-5  
     
2
3
10 Use [ ] or [ ] to select the print media type.  
• Select from the following:  
– <PHOTO PAPER PRO>  
– <PLAIN PAPER>  
• If you selected <4" × 6"> or <5" × 7"> in step 8, you can only select <PHOTO PAPER PRO>.  
11 Press [Set].  
INDEX  
PHOTO LTR  
12 Press [Start].  
• To cancel printing, press [Stop/Reset].  
NOTE  
• You can only print one index at a time.  
• The number assigned to each thumbnail on the index is different from the ID numbers assigned by the  
digital camera.  
Printing all frames  
This printing method prints individually all photographs stored in a memory card.  
Follow this procedure to print individually all photographs in a memory card:  
1
Load the correct print media in the multi-purpose tray.  
• For details on print media, see p. 2-3 and how to load it, see the Set-Up Sheet or User’s Guide.  
2
3
4
5
Insert the memory card as described on p. 4-2.  
Press [Photo Print].  
Press [Menu].  
Press [Set].  
PHOTO PRINT MODE  
INDEX  
2
3
6
7
Use [ ] or [ ] to select <ALL FRAMES>.  
Press [Set].  
SELECT PAPER SIZE  
LTR  
4-6  
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2
3
8
9
Use [ ] or [ ] to select the print media size.  
• Select:  
– <LTR> for letter-size print media.  
– <4" × 6"> for card-size print media.  
– <5" × 7"> for card-size print media.  
– <A4> for A4-size print media.  
Press [Set].  
SELECT PAPER TYPE  
PHOTO PAPER PRO  
2
3
10 Use [ ] or [ ] to select the print media type.  
• Select from the following:  
– <PHOTO PAPER PRO>  
– <PLAIN PAPER>  
• If you selected <4" × 6"> or <5" × 7"> in step 8, you can only select <PHOTO PAPER PRO>.  
If you selected <PLAIN PAPER> in step 10:  
4
11 Go to step 13.  
If you selected <PHOTO PAPER PRO> in step 10:  
11 Press [Set].  
BORDERLESS PRINT  
OFF  
2
3
12 Use [ ] or [ ] to select borderless printing.  
• Select:  
– <OFF> to print the photographs with borders.  
– <ON> to print the photographs without borders.  
13 Press [Set].  
ALL FRAMES  
PHOTO LTR  
14 Press [Start].  
NOTE  
• Printing is enlarged or reduced automatically according the print media size. Depending on the print  
media type and whether borderless printing is selected, the photographs may be cropped.  
• A margin may still appear even if you select borderless printing on letter-size print media.  
• You can select the width cropped from the borders of the original image (<EXTENSION AMOUNT>,  
User’s Guide).  
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4-7  
   
Printing a single frame  
This printing method prints a specified single photograph from a memory card. In order to  
select the photograph you want to print, you will need to print the index and note the number  
assigned to the photograph. To print an index, see p. 4-5.  
Without a border  
With a border  
Follow this procedure to print a single photograph from a memory card:  
1
Load the correct print media in the multi-purpose tray.  
• For details on print media, see p. 2-3 and how to load it, see the Set-Up Sheet or User’s Guide.  
2
3
4
5
Insert the memory card as described on p. 4-2.  
Press [Photo Print].  
Press [Menu].  
Press [Set].  
PHOTO PRINT MODE  
INDEX  
2
3
6
7
Use [ ] or [ ] to select <SINGLE FRAME>.  
Press [Set].  
FILE NO:  
0001  
8
9
Use the numeric keys to enter the frame number.  
• You can also use [2] or [3] to select the frame number.  
• To find the frame number, you will need to print the index beforehand (p. 4-5).  
Press [Set].  
NUMBER OF PRINTS  
1COPIES  
10 Use the numeric keys to enter the number of copies of the photograph you want.  
• You can also use [2] or [3] to select the quantity.  
11 Press [Set].  
SELECT PAPER SIZE  
LTR  
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2
3
12 Use [ ] or [ ] to select the print media size.  
• Select:  
– <LTR> for letter-size print media.  
– <4" × 6"> for card-size print media.  
– <5" × 7"> for card-size print media.  
– <A4> for A4-size print media.  
13 Press [Set].  
SELECT PAPER TYPE  
PHOTO PAPER PRO  
2
3
14 Use [ ] or [ ] to select the print media type.  
• Select from the following:  
– <PHOTO PAPER PRO>  
– <PLAIN PAPER>  
• If you selected <4" × 6"> or <5" × 7"> in step 12, you can only select <PHOTO PAPER PRO>.  
If you selected <PLAIN PAPER> in step 14:  
4
15 Go to step 17.  
If you selected <PHOTO PAPER PRO> in step 14:  
15 Press [Set].  
BORDERLESS PRINT  
OFF  
2
3
16 Use [ ] or [ ] to select borderless printing.  
• Select:  
– <OFF> to print the photograph with a border.  
– <ON> to print the photograph without a border.  
17 Press [Set].  
• Use [2] or [3] to view your settings in the LCD.  
SINGLE FRAME  
PHOTO LTR  
SINGLE FRAME  
NO.0002  
or  
01  
18 Press [Start].  
NOTE  
• Printing is enlarged or reduced automatically according the print media size. Depending on the print  
media type and whether borderless printing is selected, the photograph may be cropped.  
• A margin may still appear even if you select borderless printing on letter-size print media.  
• You can select the width cropped from the borders of the original image (<EXTENSION AMOUNT>,  
User’s Guide).  
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4-9  
 
Reading data from or writing data to a memory  
card  
When your machine is connected to a computer, the memory card drive (Removable Disk) will  
appear on your computer’s [My Computer].  
By inserting a memory card in the machine, you can view photographs on the memory card by  
opening the [Removable Disk] on your computer. You can then copy the photographs to your  
computer’s hard disk (similar to copying other files on the hard disk), or by changing the setting,  
can copy hard disk files onto the memory card.  
IMPORTANT  
• Do not put your computer in standby or sleep mode when a memory card is inserted in a card slot.  
Also, do not remove or switch memory cards when your computer is in standby or sleep mode.  
• Insert only one memory card at a time into the machine.  
• When switching between memory cards of the same type or inserting a memory card into a  
different card slot, press [ON/OFF (1 sec.)] to turn off the power before removing the card. Once  
removed, press [ON/OFF (1 sec.)] again to turn on the power before inserting the other memory  
card.  
• In Windows 2000, if you turn off the machine, the [Unsafe Removal of Device] screen will be displayed. In  
this case, click [OK]. This will not affect your machine or computer’s operation.  
• If you insert memory cards into both slots, the compact flash card will be recognized.  
Enabling/disabling overwriting memory card data  
You can enable or disable overwriting memory card data. This setting is initially set to disable  
overwriting.  
Follow this procedure to change the setting:  
1
2
3
4
Make sure there is no memory card inserted in the machine.  
Press [Menu].  
2
3
Use [ ] or [ ] to select <USER DATA>.  
Press [Set].  
USER DATA  
1.TEL REGISTRATION  
2
3
5
6
7
8
Use [ ] or [ ] to select <SYSTEM SETTINGS>.  
Press [Set].  
2
3
Use [ ] or [ ] to select <CARD PROTECT>.  
Press [Set].  
CARD PROTECT  
ON  
2
3
9
Use [ ] or [ ] to select <ON> to disable overwriting or <OFF> to enable overwriting.  
10 Press [Set].  
11 Press [Stop/Reset] to return to standby mode.  
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12 Press [Copy], [Fax], or [Scan] to select a mode other than photo print mode.  
• To avoid damage to data being accessed on a memory card, you cannot overwrite data in photo  
print mode.  
13 Insert a memory card into the appropriate slot.  
IMPORTANT  
• If you change the above setting while a memory card is inserted in a card slot, turn the machine off  
then on again. The new setting will not be activated until you do so.  
More information  
For detailed information on all photo printing features, refer to the User’s Guide.  
4
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Chapter  
Copying  
5
—Basic operation  
Before copying  
Before copying, check the following:  
Does the document you want to copy meet the requirements for loading on the platen  
glass or  
Fax Model  
ADF?  
For details, see p. 2-1.  
For details, see p. 2-4.  
5
Making copies  
Follow this procedure to make color or black & white copies:  
1
Load the document on the platen glass or ADF.  
Fax Model  
• For details on how to load documents, see p. 2-2.  
2
3
4
Press [Copy].  
Use the numeric keys to enter the number of copies.  
Adjust any necessary settings for your document.  
• Press [Color] for color copying, or [B&W] for black & white copying (below).  
• Press [Paper Select] to select the print media size and type (p. 2-4).  
• Press [Image Quality] to select the scanning resolution (p. 5-2).  
• Press [Exposure] to select the scanning exposure (p. 5-2).  
• Press [Enlarge/Reduce] to select the copy ratio (User’s Guide).  
5
Press [Start].  
• To cancel copying, press [Stop/Reset].  
Improving copied images  
Setting color or black & white copying  
Refer to Making copies above and in step 4, set color or black & white copying as follows:  
For color copying: Press [Color] to turn on its light.  
For black & white copying: Press [B&W] to turn on its light.  
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5-1  
                   
Adjusting the image quality (resolution)  
Refer to Making copies on p. 5-1 and in step 4, adjust the image quality as follows:  
1
2
Press [Image Quality].  
2
3
Use [ ] or [ ] to select the image quality.  
• In black & white mode, select:  
– <B&W TEXT> for text-only documents.  
– <B&W PHOTO> for photographs.  
– <B&W DRAFT> for high-speed copying at a lower resolution.*  
• In color mode, select:  
– <COLOR NORMAL> for color text-only documents.**  
– <COLOR FINE> for color photographs.  
– <COLOR FAST> for high-speed color copying at a lower resolution.*  
3
Press [Set].  
NOTE  
or <COLOR FINE> and try copying again.  
Adjusting the exposure (density)  
Exposure (density) is the degree of difference between light and dark. A high exposure setting  
will make blacks darker and whites brighter, whereas a low exposure setting will make the  
differences between black and white less marked.  
Refer to Making copies on p. 5-1 and in step 4, adjust the exposure as follows:  
1
2
3
Press [Exposure].  
2
3
Use [ ] or [ ] to select the exposure.  
Press [Set].  
More information  
For detailed information on all copying features, refer to the User’s Guide.  
* This setting is only available when <PLAIN> is selected as the print media type (p. 2-4).  
** This setting is not available when <GLOSSY> or <PHOTO> is selected as the print media type (p. 2-4).  
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Chapter  
Fax Model  
PC Faxing  
6
—Basic operation  
Sending a fax  
With the fax driver, you can send documents created in applications that support document  
printing.  
You can only send to one recipient at a time.  
1
With the document you want to fax open in an application (such as Word), click the  
Print command. (In most Windows applications, the command is [Print] on the File  
menu.)  
6
[Print] dialog box  
[Print] dialog box in Word  
2
In the [Print] dialog box, in the [Select Printer] or [Name] list, select [Canon MP730  
FAX], then click [Print] or [OK].  
[Send Fax] dialog box  
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6-1  
     
3
4
In the [Send Fax] dialog box, enter the [Name] and [Fax] of the recipient, then click  
[Add to Recipient List].  
• You can also send by just entering the [Fax] of the recipient.  
• You can only enter one recipient.  
• You can use 0 through 9, dash (–), and parentheses ( ) etc. in fax numbers (below).  
• You can specify a recipient from the Address Book (Software Guide).  
• If you register a recipient in the Address Book, you can use the information the next time you send  
a fax to the same recipient (Software Guide).  
Click [Send Now].  
Characters and symbols for fax numbers  
You can use the following characters and symbols in the faxes you send from your computer or  
for a recipient you register in the Address Book.  
Character/symbol  
Explanation  
T
0–9  
, p  
P
#
For use in telephone and fax numbers.  
To place a pause between numbers.  
To place a pause at the end of an array of numbers.  
Numbers after the T will be sent as a tone signal.  
T
+ - (), space  
To make the number easier to read. You cannot insert a space at the  
front of a number.  
More information  
For detailed information on all faxing features that can be performed from your computer, refer  
to the online help or the Software Guide.  
6-2  
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Chapter  
Fax Model  
Faxing with your machine  
7
—Basic operation  
Sending faxes from your machine  
Before sending faxes  
Before sending faxes from your machine, check the following:  
Does the document you want to send meet the requirements for loading on the platen  
glass or ADF?  
For details, see p. 2-1.  
Have you entered the sender information?  
Before sending faxes, you must register the date and time, your name and fax/telephone  
number so that they are printed at the top of faxes you send. For more details on what sender  
information is, see the User’s Guide.  
7
Follow this procedure to enter the sender information:  
1
2
3
Press [Menu].  
2
3
Use [ ] or [ ] to select <USER DATA>.  
Press [Set].  
USER DATA  
1.TEL REGISTRATION  
2
3
4
5
Use [ ] or [ ] to select <FAX SETTINGS>.  
Press [Set] three times.  
DATE & TIME  
12/27/2003  
15:10  
6
7
Use the numeric keys to enter the date (month/day/year) and time (in 24-hour  
format).  
• Enter only the last two digits of the year.  
Press [Set].  
USER SETTINGS  
2.DATE SETUP  
2
3
8
Use [ ] or [ ] to select <UNIT TELEPHONE #>.  
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7-1  
           
9
Press [Set].  
UNIT TELEPHONE #  
TEL=  
10 Use the numeric keys to enter your fax/telephone number (max. 20 digits, including  
spaces).  
• To enter a plus sign (+) before the number, press [#].  
11 Press [Set] twice.  
UNIT NAME  
:A  
12 Use the numeric keys to enter your name (max. 24 characters, including spaces).  
Key Letters  
[1]  
Number  
1
2
3
4
5
6
7
8
9
0
[2] ABCabc  
[3] DEFdef  
[4] GHIghi  
[5] JKLjkl  
[6] MNOmno  
[7]  
[8]  
[9]  
[0]  
[#]  
PQRSpqrs  
TUVtuv  
WXYZwxyz  
-.A#!",;:^`_=/|'?$@%&+()[]{}<>  
[T ] switches between letter mode (:A), and number mode (:1).  
To enter a space: Press [3].  
To delete a character: Press [2].  
To delete an entire entry: Press and hold [2].  
13 Press [Set].  
14 Press [Stop/Reset].  
Have you set the correct telephone line type?  
Before using your machine, make sure you have set the correct telephone line type for your  
telephone line. If you are unsure of your telephone line type, contact your telephone company.  
For ISDN or ADSL connections, contact the telephone company or service provider to confirm  
your line type.  
NOTE  
• You can print the USER’S DATA LIST to check the current setting (User’s Guide).  
7-2  
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Follow this procedure to set the telephone line type:  
1
2
3
Press [Menu].  
2
3
Use [ ] or [ ] to select <USER DATA>.  
Press [Set].  
USER DATA  
1.TEL REGISTRATION  
2
3
4
5
Use [ ] or [ ] to select <FAX SETTINGS>.  
Press [Set] twice.  
USER SETTINGS  
1.DATE & TIME  
2
3
6
7
Use [ ] or [ ] to select <TEL LINE TYPE>.  
Press [Set].  
TEL LINE TYPE  
TOUCH TONE  
2
3
8
9
Use [ ] or [ ] to select the telephone line type.  
• Select:  
7
– <TOUCH TONE> for tone dialing.  
– <ROTARY PULSE> for pulse dialing.  
Press [Set].  
10 Press [Stop/Reset].  
Sending methods  
There are two methods of sending faxes from your machine:  
Memory sending (below)  
Manual sending (User’s Guide)  
Memory sending  
You should normally use memory sending to send documents fast and efficiently.  
Follow this procedure for memory sending:  
1
Load the document on the platen glass or ADF.  
• For details on how to load documents, see p. 2-1.  
2
3
4
Press [Fax].  
Press [Color] for color sending, or [B&W] for black & white sending.  
Press [Image Quality].  
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7-3  
       
2
3
5
Use [ ] or [ ] to select the resolution.  
• In black & white mode, select:  
– <B&W STANDARD> for text-only documents.  
– <B&W FINE> for fine-print documents.  
– <B&W PHOTO> for photographs.  
• In color mode select:  
– <COLOR STANDARD> for normal color documents.  
– <COLOR FINE> for fine color documents.  
6
7
8
9
Press [Set].  
Press [Exposure].  
2
3
Use [ ] or [ ] to select the exposure.  
Press [Set].  
10 Dial the recipient’s number.  
• For details on the different dialing methods, see the User’s Guide.  
11 Press [Start].  
If you are using the platen glass, you will be prompted when the page has been  
scanned. Load the next page (for a multipage document) and press [Start]. To start  
sending, press [Set].  
To cancel memory sending: Press [Stop/Reset] and follow any instructions in the LCD.  
Speed dialing  
You can simplify dialing of fax/telephone numbers by registering numbers under speed dialing  
keys or codes.  
Registering one-touch speed dialing  
Before you can use one-touch speed dialing (p. 7-6), you need to register the recipients’  
numbers. Follow this procedure:  
1
2
3
Press [Menu].  
2
3
Use [ ] or [ ] to select <USER DATA>.  
Press [Set] three times.  
1-TOUCH SPD DIAL  
01=  
2
3
4
5
Use [ ] or [ ] to select a one-touch speed dialing key (01 to 10).  
• You can also select a key by pressing the one-touch speed dialing key.  
Press [Set] twice.  
TELEPHONE NUMBER  
TEL=  
6
Use the numeric keys to enter the fax/telephone number you want to register (max.  
120 digits, including spaces and pauses).  
• For details on how to enter or delete numbers, see p. 7-2.  
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7
Press [Set] twice.  
NAME  
:A  
8
9
Use the numeric keys to enter a name for the one-touch speed dialing key (max. 16  
characters, including spaces).  
• For details on how to enter or delete characters, see p. 7-2.  
Press [Set].  
10 To continue registering one-touch speed dialing keys, repeat the procedure from  
step 4.  
-or-  
Press [Stop/Reset] to return to standby mode.  
NOTE  
• Use the destination labels provided with your machine to label the one-touch speed dialing keys with  
the recipients’ names.  
• For a list of the recipients you have registered, print the one-touch speed dialing list (User’s Guide).  
To change or delete an entry: Refer to the User’s Guide.  
Registering coded speed dialing  
Before you can use coded speed dialing (p. 7-6), you need to register the recipients’ numbers.  
Follow this procedure:  
7
1
2
3
Press [Menu].  
2
3
Use [ ] or [ ] to select <USER DATA>.  
Press [Set] twice.  
TEL REGISTRATION  
1.1-TOUCH SPD DIAL  
2
3
4
5
Use [ ] or [ ] to select <CODED SPEED DIAL>.  
Press [Set].  
CODED SPEED DIAL  
00=  
2
3
6
7
Use [ ] or [ ] to select a coded speed dialing code (00 to 99).  
• You can also select a code by pressing [Coded Dial] and then using the numeric keys to enter a  
two-digit code.  
Press [Set] twice.  
TELEPHONE NUMBER  
TEL=  
8
Use the numeric keys to enter the fax/telephone number you want to register (max.  
120 digits, including spaces and pauses).  
• For details on how to enter or delete numbers, see p. 7-2.  
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9
Press [Set] twice.  
NAME  
:A  
10 Use the numeric keys to enter a name for the coded speed dialing code (max. 16  
characters, including spaces).  
• For details on how to enter or delete characters, see p. 7-2.  
11 Press [Set].  
12 To continue registering coded speed dialing codes, repeat the procedure from step 6.  
-or-  
Press [Stop/Reset] to return to standby mode.  
NOTE  
• For a list of the recipients you have registered, print the coded speed dialing list (User’s Guide).  
To change or delete an entry: Refer to the User’s Guide.  
Using speed dialing  
Follow this procedure to dial speed dialing number:  
One-touch speed dialing:  
1 Press the one-touch speed dialing  
key assigned to the number you  
want to dial (01 to 10).  
09  
10  
Coded speed dialing:  
1 Press [Coded Dial].  
09  
10  
2 Use the numeric keys to enter the two-digit  
code assigned to the number you want to dial  
(00 to 99).  
If you use speed dialing to send a fax, press [Start] after dialing, or wait a few seconds for the  
machine to automatically begin scanning your document for sending. If you do not want the  
machine to begin scanning automatically, disable the <TIME OUT> setting (User’s Guide).  
7-6  
Faxing with your machine —Basic operation  
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Receiving faxes to your machine  
Before receiving faxes to your machine  
Before receiving faxes, check the following:  
Is the power turned on?  
You cannot receive faxes if the power is turned off.  
Is the correct paper loaded in the multi-purpose tray?  
Load plain paper in the multi-purpose tray. For details, see the Set-Up sheet or User’s Guide.  
Have you set the paper size setting?  
Before receiving faxes, you must set the paper size setting for the paper loaded in the  
multi-purpose tray. For details, see p. 2-4.  
Have you set the receive mode?  
Before using your machine to receive faxes, you need to set the receive mode according to how  
you plan to use your machine.  
Follow this procedure to set the receive mode:  
1
2
3
Press [Fax].  
Press [Menu].  
Press [Set].  
7
RECEIVE MODE  
FAX/TEL AUTO SW  
2
3
4
Use [ ] or [ ] to select the receive mode:  
• Select:  
– <FAX/TEL AUTO SW> to automatically switch between fax and voice calls. Faxes will be received  
automatically, and the machine will ring for voice calls. *A phone connected to your machine will  
not ring.  
– <FAX ONLY MODE> to automatically receive faxes only. Voice calls will be disconnected.  
– <DRPD> if you have subscribed to a DRP (Distinctive Ring Pattern) service offered by some  
companies.  
– <MANUAL MODE> for the machine to ring for fax and voice calls. Fax calls must be answered  
manually.  
– <ANS.MACHINE MODE> to receive faxes automatically and route voice calls to an answering  
machine connected to your machine.  
5
Press [Set].  
• The receive mode will be displayed on the bottom left of the LCD.  
12/27/2003 SAT 15:30  
FaxTel  
STANDARD  
Have you connected the external devices correctly?  
Depending on how you plan to use your machine, you may need to connect an external device  
to it. For details on the different connection combinations, refer to the Set-Up Sheet.  
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7-7  
       
Receiving faxes manually  
If you have set <MANUAL MODE>, follow this procedure to receive a fax manually:  
1
2
3
4
Make sure you have set <MANUAL MODE> ( p. 7-7).  
Make sure you have connected a telephone to your machine ( Set-Up Sheet).  
When the telephone rings, pick up the handset.  
• If you hear a person’s voice:  
Start your conversation. If the caller wants to send a fax after talking to you, ask  
them to perform the operation to begin sending. When you hear a slow beep tone,  
press [Start] on your machine to begin receiving the fax. Hang up the handset.  
Someone is trying to send you a fax. If your telephone is close to your machine,  
press [Start] on the machine to begin receiving the fax. Hang up the handset. If you  
are far from your machine, dial 25 (the remote receiving ID) on your telephone and  
NOTE  
• You can customize remote receiving by enabling/disabling it, or by changing the remote receiving ID  
(<REMOTE RX>, p. 11-5).  
• If you have an answering machine connected to your machine that can carry out remote-control  
operations (controlling your answering machine from a remote telephone), the security code for this  
function may be the same as the remote receiving ID. If so, make sure you change the machine’s remote  
receiving ID to make it distinct from the answering machine’s security code (<REMOTE RX ID>,  
p. 11-5).  
Canceling receiving  
Press [Stop/Reset] and follow any instructions in the LCD.  
More information  
For detailed information on all faxing features that can be performed directly from your  
machine, refer to the User’s Guide.  
7-8  
Faxing with your machine —Basic operation  
Chapter 7  
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Chapter  
Scanning  
8
—Basic operation  
Scanning methods  
There are three methods of scanning images to your computer:  
Using the MP Toolbox  
Using a TWAIN- or WIA- (Windows XP) compliant Windows application  
Using the [Scan] key on the operation panel  
This section explains how to scan using the [Scan] key on the operation panel.  
Using the [Scan] key on the operation panel  
By pressing the [Scan] key on the machine, you can scan documents to your computer.  
Pressing the [Scan] key has the same effect as clicking the [Save] key in the MP Toolbox.  
8
Fax Model  
ADF.  
1
2
Load the document on the platen glass or  
• For details on how to load documents, see p. 2-2.  
Press the [Scan] key on the operation panel.  
The document will be scanned.  
The MP Toolbox and the MP Toolbox settings dialog box will open but the document will  
scan without you having to click [Scan].  
Your document will be processed according to your settings.  
When you use the [Scan] key for the first time, a folder with the scanning date will be  
created in the [My Pictures] folder in the [My Documents] folder, and your document will  
be saved in this folder. If there is no [My Pictures] folder, the folder with the scanning date  
will be created in the [My Documents] folder and your document saved in this folder.  
More information  
For detailed information on all scanning features, refer to the online help or the Software Guide.  
Chapter 8  
Scanning —Basic operation  
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8-1  
           
8-2  
Scanning —Basic operation  
Chapter 8  
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Chapter  
9
Replacing ink tanks  
When to replace an ink tank  
described on p. 9-2:  
<C INK EMPTY> . . . . . . . .Cyan ink tank empty  
<M INK EMPTY>. . . . . . . .Magenta ink tank empty  
<Y INK EMPTY> . . . . . . . .Yellow ink tank empty  
<Bk INK EMPTY> . . . . . . .Black ink tank empty  
If more than one ink tank is empty, several letters may appear (e.g. <C Y INK EMPTY>).  
If no message appears but print quality is below standard, refer to the flow chart to determine  
the problem (p. 9-3).  
Guidelines  
9
CAUTION  
• Keep the printhead and ink tanks out of the reach of children. If a child inadvertently ingests ink,  
consult a physician immediately.  
• Damage caused by using refilled ink tanks is not covered by Canon’s warranty. To ensure  
optimum printing results and to avoid printing problems, Canon recommends using original  
Canon ink tank only.  
• Ink tanks compatible with the machine are as follows:  
– Black ink tank: BCI-3eBK  
– Cyan ink tank: BCI-3eC  
– Yellow ink tank: BCI-3eY  
– Magenta ink tank: BCI-3eM  
• Replaced ink tanks should be new. If you install partially used ink tanks, the nozzles may block  
and the ink tank replacement warning may not be accurate.  
• For best ink quality, use ink tanks within one year of purchase. After placing ink tanks in the  
machine, use the ink tanks within six months.  
• Do not open the ink tank packaging until ready to install.  
• Do not touch printed paper with wet hands or spill liquids on it as the ink may run.  
• Replace ink tanks quickly and do not leave them out in the open. Doing so may cause the ink  
tank not to function properly when reinstalled in the machine.  
Chapter 9  
Maintenance  
9-1  
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Replacing an ink tank  
This section describes how to replace an ink tank. Before replacing an ink tank, be sure to read  
the section When to replace an ink tank (p. 9-1).  
CAUTION  
• Do not replace ink tanks while the machine is printing or performing another operation.  
Follow this procedure to replace an ink tank:  
1
2
Make sure the power is turned on.  
Press [Open] qand lift up the scanning unit w.  
• The printhead holder automatically moves to the  
center of the machine.  
w
CAUTION  
• Do not try to manually move or stop the  
printhead holder.  
• Do not touch any metal parts.  
q
3
Press on the tab to release the empty ink  
tank q, then remove it from its slot w.  
w
CAUTION  
• Do not remove the printhead from the machine.  
• If several ink tanks need replacing, remove  
and replace each one individually.  
q
IMPORTANT  
• Discard the empty ink tank immediately  
according to local laws and regulations for  
disposal of consumables.  
• Handle ink tanks carefully to avoid staining  
clothing or the surrounding area.  
4
On the new ink tank, pull the orange tape in  
the direction of the arrow and remove the  
plastic wrapper so you can see the air hole A.  
Turn the ink tank over so that the protective  
cap B is facing up. Then hold the ink tank as  
shown and remove the protective cap B.  
• To avoid spilling ink, never press on the long sides  
of the ink tank C.  
B
P U L L  
L L  
P U  
k
n
a
T
Y
e
3
k
In  
I-  
C
B
w
llo  
e
Y
n
a
p
a
J
in  
e
d
a
M
PUSU  
A
Ink Tank  
BCI-3eY  
D C  
• Once you remove the cap B, do not touch the ink  
port D.  
5
6
Insert the ink tank into the empty slot on  
the printhead. Press down gently on the ink  
tank until an audible click is heard.  
• Make sure the ink tank is the correct color for the  
slot.  
Close the scanning unit until it locks into place.  
9-2  
Maintenance  
Chapter 9  
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Maintaining the printhead  
NOTE  
• Before doing the following, open the scanning unit, press “PUSH” on the ink tanks and check that they  
are securely inserted. Check how much ink is left and if there is none, replace the ink tank (p. 9-1).  
Flowchart of printhead maintenance  
If print quality deteriorates, follow this procedure:  
Step 1  
Print the nozzle check pattern (p. 9-4).  
This pattern allows you to check if the ink is coming out of the printhead nozzles  
correctly and if the printhead is aligned.  
The ink is not coming out correctly.  
The printhead is misaligned.  
Step 2  
Step 2  
Perform normal printhead cleaning  
(<HEAD CLEANING> setting) (p. 9-4).  
You can perform normal printhead  
cleaning up to three times.  
Align the printhead (p. 9-5).  
If there is no improvement.  
9
Step 3  
Perform deep printhead cleaning (<HEAD  
REFRESHING> setting) (p. 9-4).  
If there is no improvement.  
Step 4  
Replace the ink tank(s) (p. 9-1).  
If there is no improvement.  
The printhead may be damaged. Contact  
the Canon Customer Care Center.  
If there is no  
improvement.  
Chapter 9  
Maintenance  
9-3  
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Printing the nozzle check pattern  
The nozzle check pattern shows if each printhead nozzle is operating properly.  
NOTE  
• You can also print the nozzle check pattern from your computer (Software Guide).  
Follow this procedure to print the nozzle check pattern from the machine:  
1
2
3
4
Load letter-size plain paper in the multi-purpose tray.  
Press [Menu].  
2
3
Use [ ] or [ ] to select <MAINTENANCE>.  
Press [Set] twice.  
Nozzle check pattern  
If the pattern is broken, missing, or a specific color is not  
printed, see Cleaning the printhead, below.  
Printhead position  
If the pattern is not uniform, align the printhead (p. 9-5).  
If lateral lines are visible, align the printhead (p. 9-5).  
Cleaning the printhead  
If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the  
printhead.  
NOTE  
• Cleaning the printhead consumes a small amount of ink. Cleaning too often reduces the amount of ink  
in the ink tanks.  
• You can also clean the printhead from your computer (Software Guide).  
Follow this procedure to clean the printhead from the machine:  
1
2
3
Press [Menu].  
2
3
Use [ ] or [ ] to select <MAINTENANCE>.  
Press [Set].  
MAINTENANCE  
1.NOZZLE CHECK  
2
3
4
5
Use [ ] or [ ] to select the cleaning setting you want.  
• Select:  
– <HEAD CLEANING> for normal printhead cleaning.  
– <HEAD REFRESHING> for deep printhead cleaning.  
• For details on which to select, see p. 9-3.  
Press [Set].  
9-4  
Maintenance  
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10 Press [  
                    
].  
Aligning the printhead  
To align the printhead after you have just installed it, follow the procedure in the Set-Up Sheet.  
If you have printed the nozzle check pattern (p. 9-4) and determined that the printhead  
needs aligning, align it from the operation panel (below) or from the software (Software  
Guide).  
Follow this procedure to align the printhead from the operation panel:  
1
2
3
4
Load letter-size plain paper in the multi-purpose tray.  
Press [Menu].  
2
3
Use [ ] or [ ] to select <MAINTENANCE>.  
Press [Set].  
MAINTENANCE  
1.NOZZLE CHECK  
2
3
5
6
Use [ ] or [ ] to select <ALIGN PRINT HEAD>.  
Press [Set].  
• The machine prints a horizontal pattern.  
CHANGE H VALUE  
A
0
7
In column A on the printout, note which box has the most solid image. Note the value  
2
3
next to this box and use [ ] or [ ] to enter it.  
9
BAD SAMPLE  
Least solid  
box  
GOOD SAMPLE  
Most solid  
box  
8
9
Press [Set].  
Repeat steps 7 and 8 for columns B to K.  
When all values have been entered, the LCD displays the following:  
PRINT VERT.PATTERN?  
YES=()  
NO= (#)  
T
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Maintenance  
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11 When the horizontal pattern has been adjusted, the machine will print a vertical  
pattern.  
12 In column L on the printout, note which box has the most solid image. Note the value  
2
3
next to this box and use [ ] or [ ] to enter it.  
CHANGE V VALUE  
L
0
GOOD SAMPLE  
Most solid  
box  
13 Press [Set].  
14 Repeat steps 12 and 13 for column M.  
More information  
For detailed information on cleaning your machine, refer to the User’s Guide.  
9-6  
Maintenance  
Chapter 9  
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Chapter  
10  
Troubleshooting  
Problems installing and removing software  
See below if you were unable to install or remove the software.  
[MP Drivers/MP Toolbox]  
Cannot install the software.  
1. Have you followed the instructions in the Set-Up Sheet to install the software?  
If you have not followed the installation procedure correctly, try reinstalling the software. If there was  
an error during installation and installation was not completed, restart your computer and try  
reinstalling the software.  
2. Are any other applications open?  
If you have other applications open, quit all of these and try reinstalling the software.  
3. Have you installed an earlier version of the software (version 4.4 or earlier)? (Is Canon MultiPASS  
registered as the startup item in the Start menu program?)  
Remove the old version of the software following the instructions in the Software Guide of that version  
and try reinstalling the new version.  
[MP Toolbox only]  
10  
Installation or removal of the MP Toolbox cannot be completed.  
1. To prepare for forced re-installation, on the Windows desktop, double-click [My Computer].  
Open the CD-ROM icon, then double-click [\MP\English\Toolbox\Setup\FrcInst.exe].  
2. Return to a folder a level above, then double-click [\MP\English\Toolbox\Setup.exe] to re-install  
(
Software Guide).  
[MP Drivers only]  
Removal of the MP drivers takes too long (Windows XP).  
Removal of the software will take longer if an application such as a virus checker is running. Quit any  
applications (including virus checkers) before removing the software.  
Removal of the software was completed, but [Canon] remains.  
When removing the software, if you remove the MP drivers before removing the MP Toolbox,  
[Canon] will remain displayed in [(All) Programs]. To remove [Canon], in the Start menu, open  
[Taskbar and Start Menu Properties] and remove it from here.  
The message <Version conflict> appears on your computer (Windows 98).  
If the message <Version conflict> or <Windows 98 file language or ...> appears during installation,  
click [Yes] or [No]. Whichever you click, installation thereafter will continue trouble-free.  
This message will appear if you have Photoshop installed on your computer.  
Chapter 10  
Troubleshooting  
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10-1  
     
Cannot use the software after upgrading to Windows XP.  
If the software was installed in Windows 98/Me/2000 and you upgraded to Windows XP without  
removing the software, the machine may not be able to be recognized. Remove the software and  
then reinstall it (Software Guide).  
In [Device Manager], green mark “?” is displayed (Windows Me).  
Under [Device Manager], green mark “?” is displayed on [USB Composite Device] in [USB (Universal  
Serial Bus) Controller] in Windows Me. However, this is not a problem so continue to use it as is.  
Problems turning on the computer  
See below if you cannot start your computer.  
Computer will not start.  
Did you turn on your computer with a memory card inserted in the machine?  
If a memory card is inserted in the machine and the machine is connected to the computer, your  
computer may not start depending on its settings.  
In the computer’s BIOS settings, if you set up the order so that the hard disk that starts Windows  
starts before the USB device, your computer will start even with a memory card inserted in the  
machine. For details on BIOS settings, refer to your computer’s documentation.  
Problems printing from your computer  
print images scanned to your computer.  
The P mark indicates problems that also occur when printing copies or receiving faxes on  
your machine.  
Cannot print at all.  
P
1. Is there anything displayed in the LCD?  
If nothing is displayed, see p. 10-14.  
P
2. Is the Alarm light blinking?  
If it is blinking, see p. 10-18.  
3. Is the background of the BJ Status Monitor picture yellow or red?  
Follow the instructions in the BJ Status Monitor (Software Guide).  
If <Service error 5100> appears.  
Remove the paper jam or whatever is preventing the printhead holder from moving (p. 10-15).  
If the message remains, press [ON/OFF (1 sec.)] to turn the machine off, then press again to turn it on.  
4. Are the ink tanks installed correctly?  
P
P
Press [Open] and lift up the scanning unit (printer cover). Press “PUSH” on the ink tanks and check that  
they are securely inserted. Also, check that the ink tanks are inserted in the correct slots (p. 9-2).  
5. Print the nozzle check pattern ( Maintaining the printhead, p. 9-3).  
6. Are you trying to print in DOS?  
You can only print in Windows and not in DOS.  
10-2  
Troubleshooting  
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7. Is there an application error or General Protection Fault error displayed on the computer?  
Is the application you are using to print with compatible with the operating system?  
Refer to the application’s documentation. If the application is not compatible, generally you will be  
unable to print.  
Has the application been allocated enough memory?  
If other applications are open, close them to increase the available memory.  
Refer to the application’s documentation to check the amount of memory the application requires.  
If a problem occurs when printing a specific document.  
Try printing again after opening and editing the document.  
8. Does the hard disk have enough available space?  
If not, delete files you do not need to increase the available disk space.  
9. Restart the computer.  
10. There may be a problem with the printer driver.  
Remove the printer driver and try reinstalling (Software Guide).  
Cannot print to a shared printer.  
1. Is the server (the computer to which the machine is connected) turned on?  
Turn the server on.  
2. Is the server set up for printer sharing?  
Set up the server for printer sharing (Software Guide).  
3. Is the server set up to allow your system access to the shared printer?  
Set up the server to allow your system access to the shared printer.  
Printing stops in the middle.  
P
1. Has the machine been printing continuously over a long period?  
If so, the printhead will overheat. To protect the printhead, printing will stop temporarily and resume  
after a period of time. Interrupt printing when appropriate, turn off the machine and wait 15 minutes.  
CAUTION  
• The area around the printhead may become extremely hot. Do not under any circumstances  
touch it.  
P
2. Are you printing large files such as photographs or illustrations?  
If you are printing large files, it will take time to process the data and printing will appear to have  
stopped. Wait until data is processed.  
10  
*
If you are printing a document with a large printing area or are printing more than two pages, printing may stop  
to allow the ink time to dry.  
Paper does not feed properly.  
P
1. Is the paper the correct weight?  
Use 17–28 lb. (64–105 g/m2) paper.  
P
s
2. Does the paper stack exceed the paper limit mark ( |) or tab, or exceed the capacity of the  
multi-purpose tray?  
If so, reduce the amount of paper.  
P
P
3. Has the paper been loaded correctly?  
Check that the paper has been loaded correctly and that the paper guide is properly adjusted  
(Set-Up Sheet).  
4. Is the paper creased or curled?  
You cannot use paper that is creased. Uncurl curled paper.  
P
P
5. Clean the roller ( User’s Guide).  
6. Is there some foreign matter in the multi-purpose tray?  
Check and remove any foreign matter.  
Chapter 10  
Troubleshooting  
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10-3  
Paper curls.  
P
1. Remove the printed page after 30 to 60 seconds.  
The paper may curl if you use thin paper and print images that use a large quantity of ink such as  
photographs or pictures.  
Leave the printed page in the paper output tray for 30 to 60 seconds and remove when the ink has dried.  
2. Is intensity set too high?  
The paper may curl or rub if intensity is set too high in the printer driver. In the [Properties] dialog box,  
on the Main tab, click [Manual] in Color Adjustment, then click [Set]. In the [Manual Color Adjustment]  
dialog box, reduce the intensity with the Intensity slider.  
P
P
3. Are you using thin paper?  
The paper may curl if you use thin paper and print images that use a large quantity of ink such as  
photographs or pictures with intense colors. Use thicker paper such as high resolution paper or glossy  
photo paper (p. 2-3).  
4. Was the paper already curled before loading?  
Uncurl the paper and reload.  
Meaningless characters and symbols are printing.  
If this problem only occurs when printing a specific document.  
Open and edit the document and try printing again. If this does not work, there may be a problem with  
the application. Contact the application’s manufacturer.  
White streaks appear on the printout.  
P
1. Print the nozzle check pattern ( Maintaining the printhead, p. 9-3).  
2. Are you printing on coated paper?  
In the [Properties] dialog box, on the Main tab, click [High] in Print Quality.  
Printout is rubbed or stained.  
P
1. Is the paper thickness lever set correctly?  
When you print documents that contain large quantities of ink such as documents with a lot of detail,  
the paper may curl and rub. Move the paper thickness lever to the right (p. 2-4).  
P
s
2. Does the paper stack exceed the paper limit mark ( |) or tab, or exceed the capacity of the  
multi-purpose tray?  
If so, reduce the amount of paper.  
3. Are you printing outside the printable area?  
Change the margin settings in the application to keep the document within the recommended  
printable area.  
4. Is intensity set too high?  
The paper may curl or rub if intensity is set too high in the printer driver.  
In the [Properties] dialog box, on the Main tab, click [Manual] in Color Adjustment, then click [Set]. In  
the [Manual Color Adjustment] dialog box, reduce the intensity with the Intensity slider.  
5. Are you using recommended print media?  
For recommended print media, see p. 2-3.  
6. Clean the machine’s interior.  
P
P
If the machine’s interior is dirty with ink or there is a build-up of paper dust, your printout may contain  
ink stains. Clean the machine (User’s Guide).  
P
7. Are you printing on the wrong side of the paper?  
Some papers have a right side for printing. Turn the paper over and try printing again. There are also  
types of paper such as Photo Paper Pro that can only be printed on one side.  
10-4  
Troubleshooting  
Chapter 10  
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The ink empty message is displayed differently on the printer status monitor than  
how it is displayed on the machine’s LCD.  
While you are printing from your computer, if the ink empty message is displayed on the printer  
status monitor and on the machine’s LCD, press [Resume] on the machine and cancel the job. On  
the printer status monitor, the message changes to [Ink low] and you can continue printing for a  
short period of time.  
ink tank.  
Copying problems  
See below if you are having problems copying.  
For printing-related problems, see the items marked with P in Problems printing from your  
computer, p. 10-2.  
Cannot make a copy (the document or paper will not feed into the machine).  
1. Is there anything displayed in the LCD?  
If nothing is displayed, see p. 10-14.  
2. Is the Alarm light blinking?  
If it is blinking, see p. 10-18.  
3. Is the document loaded correctly?  
Fax Model  
Check that the document is loaded correctly on the platen glass or  
4. See Paper does not feed properly on p. 10-3.  
5. Are the ink tanks installed correctly?  
ADF (p. 2-2).  
Press [Open] and lift up the scanning unit (Printer cover). Press “PUSH” on the tanks and check that  
they are securely inserted.  
6. Print the nozzle check pattern ( Maintaining the printhead, p. 9-3).  
Paper comes out but there is nothing copied on it.  
1. Is the document loaded correctly?  
10  
Fax Model  
If placing the document on the platen glass, the side to be copied should be face down.  
placing the document in the ADF, the side to be copied should be face up (p. 2-2).  
2. Has ink run out?  
If  
If nothing prints or one of the colors does not print, check if the ink tanks are empty. Replace the ink  
tank(s) if necessary. Also, make sure the orange tape has been completely removed from the ink tanks.  
Correct  
Tape not removed completely  
Ink Tank  
BCI-3eY  
w
llo  
e
Y
U
ade in Japan  
S
M
U
P
Remove the tape up to the perforations.  
3. Print the nozzle check pattern ( Maintaining the printhead, p. 9-3).  
Chapter 10  
Troubleshooting  
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10-5  
   
1. Are you copying a document or photograph printed from your machine?  
Image quality may be poor when you copy a document or photograph printed from your machine. Try  
printing the photograph from the memory card, or the document from your computer.  
Fax Model  
2. Clean the scanning area ( User’s Guide) and the  
ADF area ( User’s Guide).  
3. Clean the printhead ( p. 9-4).  
4. Does the LCD show the correct type of print media loaded?  
If not, set the print media type (p. 2-4).  
5. Is the image quality displayed in the LCD suitable for the document?  
If not, set an image quality suitable for the document (p. 5-2).  
Image quality  
100% LTR TEXT  
PLAIN  
Print media type  
Problems scanning  
See below if you have problems scanning a document to your computer from the machine.  
Cannot scan a document.  
1. Is there anything displayed in the LCD?  
If nothing is displayed, see p. 10-14.  
2. Is the Alarm light blinking?  
If it is blinking, see p. 10-18.  
3. Is the document loaded correctly?  
Fax Model  
Check that the document is loaded correctly on the platen glass or  
ADF (p. 2-2).  
4. Restart the computer.  
5. If using a USB hub or repeater, try connecting the USB cable directly to the computer.  
If you can scan documents successfully after connecting the USB cable directly to the computer, the  
USB hub or repeater may be broken. Replace if necessary.  
6. Are you using a USB 2.0-compatible USB hub?  
If you are connecting a USB 2.0-equipped computer and the printer using a USB 2.0-compatible USB  
hub, you may not be able to scan. In this case, connect the USB cable directly to the computer.  
If you want to connect the printer and computer via a USB 2.0-compatible hub, follow the steps below  
to modify the INI file. It is recommended that before opening the file in step 1 below, you make a  
backup copy of the file in another folder before making any changes to it.  
1. Open the following file in Notepad or another text editor application.  
Windows 98/Me:  
windows\system\CNCMP50.ini  
Windows 2000:  
winnt\system32\CNCMP50.ini  
Windows XP:  
windows\system32\CNCMP50.ini  
2. Below the last line, add the following two lines, then save the file. Take care not to modify any other  
parts.  
[Scan]  
ReadSize=16  
Fax Model  
7.  
Is the [Select source] setting in the MP Toolbox, ScanGear MP, or WIA driver set  
correctly?  
Choose between loading the document on the platen glass or ADF.  
10-6  
Troubleshooting  
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8. After installing the software, did you install a TWAIN-compatible application?  
If this is the case, the TWAIN system file is replaced with something inappropriate and you will be  
unable to scan images. If this happens, remove the software (Software Guide) and reinstall (Set-Up  
Sheet).  
9. Is the machine recognized in the [Scanners and Cameras] window of [Control Panel] ?  
Follow this procedure to check if the machine icon is present in [Scanners and Cameras] of the [Control  
Panel]:  
1. On the Windows desktop, click [Start], point to [Settings], then click [Control Panel]. (Windows XP:  
On the desktop, click [Start], then [Control Panel].)  
2. Double click [Scanners and Cameras]. (Windows XP: In the [Control Panel] window, click [Printers  
and Other Hardware], then [Scanners and Cameras].)  
3. In the [Scanners and Cameras] window, if [Canon MP730] or [Canon MP700] (Windows XP: [WIA  
Canon MP730] or [WIA Canon MP700]) is present, the machine is recognized. If not, remove the  
software (Software Guide) and reinstall (Set-Up Sheet).  
You tried to create a multipage PDF, but were not able to scan several documents.  
Click a button on the MP Toolbox and in the settings dialog box, select [Use the scanner driver to  
make advanced settings]. When ScanGear MP opens, if you scan with the [Automatically quit  
ScanGear MP after scanning] setting selected in [Preferences] of Advanced Mode, only the  
documents placed at one time on the platen glass will be scanned. If you want to scan additional  
documents, clear the [Automatically quit ScanGear MP after scanning] setting before scanning.  
Computer has hung up or frozen.  
1. Quit other open applications and try again.  
Memory may be insufficient. Quit other open applications and try again.  
2. Does the hard disk have enough available space?  
Check that the hard disk has enough available space, in particular when scanning large documents at  
a high resolution. For example, a letter-size document scanned at 600 dpi, full color requires a  
minimum of 300 MB of space.  
* If you do not have enough available space, scan the document at a lower resolution.  
3. If an error occurs when scanning an image in Photoshop.  
Change the allocated memory. On the Edit menu, point to [References], then click [Memory & Image  
Cache]. Change the Physical Memory Usage to 10% or 20%.  
10  
4. Remove the software ( Software Guide) and reinstall ( Set-Up Sheet).  
You installed the applications on the MultiPASS MP730/700 Setup CD-ROM but they  
were not registered in the MP Toolbox.  
If you install the applications with the MP Toolbox open, the applications will not be registered in  
the MP Toolbox. Click [Defaults] to register them (Software Guide).  
When you click a key on the MP Toolbox, another application opens.  
When you click a key on the MP Toolbox, you may want another application to open.  
Click a key on the MP Toolbox and select the application you want to open for that key. Repeat for  
the other keys (Software Guide).  
You opened the [Preferences] dialog box from the [Scanners and Cameras] icon and  
changed the settings, but the settings were not activated (Windows 2000).  
In Windows 2000, if you open [Scanners and Cameras] in [Control Panel] and change the settings in  
[Events], the settings will not be activated unless you restart your computer. Once you have  
changed your settings, restart your computer.  
Fax Model  
You canceled a scan before completion and the document became jammed in  
the ADF.  
Press [Resume] to eject the document from the ADF (Software Guide).  
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10-7  
The image you have scanned looks dirty (or documents are printed with streaks).  
1. If the image looks grainy, increase the scan resolution ( Software Guide).  
2. Display the image at 100%.  
Some applications do not display an image well at small sizes. Try displaying the image at 100%  
magnification.  
3. There is moire when you scan printed material.  
In ScanGear MP, click [Descreen] (Software Guide).  
4. Set the monitor display colors to 16-bit or higher.  
In [Display Properties], set the display colors to 16-bit color, 24-bit color or higher.  
5. Clean the platen glass and document cover ( User’s Guide).  
White margins appear around the scanned image.  
Specify the scan area.  
In ScanGear MP, click [Multi-Scan] to automatically specify the scan area.  
If there are white margins around documents such as photographs, or if you want to trim a document (i.e.  
you want to scan only one part of a document), specify the area of the scan manually (Software Guide).  
To display ScanGear MP when scanning, click a button on the MP Toolbox and select [Use the scanner  
driver to make advanced settings]. Clear this setting if you do not want ScanGear MP to display  
(Software Guide).  
White lines appear on the left side of the image.  
Place the document approximately !8 inch (3 mm) from the edge of the platen glass.  
Cannot scan correctly with multi-scan.  
1. Does the position of the photographs and the way they are positioned fulfill the following  
requirements?  
• There should be a gap of at least #8 inch (1 cm) between the edge of the platen glass and  
photographs.  
• There should be a gap of at least #8 inch (1 cm) between the edges of the photographs.  
• There should be no more than ten photographs.  
• The photographs should be straight (any tilting should be kept within 10 degrees).  
2. Some applications do not accept multiple scans of more than two images.  
Check the application’s documentation or contact the application’s manufacturer.  
3. Clean the platen glass and document cover ( User’s Guide).  
4. When scanning from the platen glass, thick or curled photographs may not be scanned properly.  
Press lightly on the document cover when scanning.  
2
2
(64  
5. Is the document smaller than inch (1 cm )?  
You cannot use multi-scan for documents smaller than #8 inch × #8 inch (1 cm × 1 cm). Scan each  
document separately.  
6. Is the ratio of the long and short sides of the document greater than 1:4?  
You cannot use multi-scan if the long side of the document is 4 or more times longer than the short  
side. Scan each document separately.  
Scanned image is displayed at a large (small) size on the computer screen.  
1. Enlarge or reduce the image display in the application.  
However, if you open the image in Paint or Imaging, it may display at a large size and you will not be  
able to reduce it.  
2. Change the resolution and scan again.  
The image will be large if resolution is high. It will be small if resolution is low (Software Guide).  
Problems receiving faxes  
See below if you are having problems receiving faxes.  
10-8  
Troubleshooting  
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Cannot receive a fax, cannot print a fax.  
1. Is there anything displayed in the LCD?  
If nothing is displayed, see p. 10-14.  
If it is blinking, see p. 10-18.  
3. Is the machine making a noise and is the In Use/Memory light blinking?  
connected to the L jack. Reconnect to the t jack (Set-Up Sheet).  
4. Nothing is printed on the printout.  
Print the nozzle check pattern (p. 9-4).  
If the nozzle check pattern does not print properly, see p. 9-3.  
P
If the nozzle check pattern does print properly, see the items marked with  
inProblems printing from  
your computer, p. 10-2.  
NOTE  
• Once printed, received faxes are automatically deleted from the machine’s memory. Accordingly  
make sure the printhead is cleaned periodically (p. 9-4) to avoid clogging and potential loss of  
data.  
5. In manual receive mode, did you pick up the handset to receive a fax and before replacing the  
handset, did you press [Start] or dial the remote receiving ID number?  
If you replace the handset without doing either of these things, the call will disconnect.  
6. Which receive mode is displayed on the bottom left of the LCD? Have you followed the  
procedure for that receive mode correctly?  
12/27/2003 SAT 15:00  
FaxTel  
STANDARD  
Receive mode  
<FAX/TEL AUTO SW>: Fax calls are received automatically and the telephone rings for voice calls.  
There are no procedures to follow for receiving faxes. Ringing indicates a voice call so pick up the  
handset.  
<FAX ONLY MODE>: The machine automatically receives faxes without ringing. You cannot manually  
answer calls.  
10  
<DRPD>: Set this mode if you have subscribed to a DRP (Distinctive Ring Pattern) service offered by  
some companies. The machine will then ring differently depending on whether a call is a fax or voice  
call.  
<ANS.MACHINE MODE>: Fax calls are received automatically and voice calls are received by the  
answering machine connected to the machine. There are no procedures to follow for receiving faxes.  
The answering machine should be left connected.  
7. Are there documents in the machine’s memory?  
The memory may be full. Either print or delete documents (the User’s Guide) to free up memory.  
Then ask the sender to resend the fax.  
8. Was there an error during reception?  
Check the LCD for an error message (p. 10-18).  
Print the ACTIVITY REPORT and check for an error (p. 10-2).  
9. Is there a telephone line connected?  
Check that the telephone line is correctly connected (Set-Up Sheet).  
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10-9  
Cannot receive faxes automatically.  
1. Is <FaxTel>, <FaxOnly>, <DRPD>, or <AnsMode> receive mode displayed on the bottom left of  
the LCD?  
If <Manual> is displayed, you cannot receive faxes unless you pick up the handset and either press  
[Start] or dial the remote receiving ID.  
If you want to receive faxes automatically which means not having to do anything when you are sent  
a fax, set the receive mode to <FAX/TEL AUTO SW>, <FAX ONLY MODE>, <DRPD>, or <ANS.MACHINE  
MODE> (p. 7-7).  
If set to <ANS.MACHINE MODE>, connect an answering machine to the machine (Set-Up Sheet) and  
check that a message plays when the answering machine answers.  
Machine does not switch automatically between voice and fax reception.  
1. Is <FaxTel>, <DRPD>, or <AnsMode> receive mode displayed on the bottom left of the LCD?  
There will be no automatic switching between voice and fax calls unless the receive mode is set to  
an answering machine to the machine (Set-Up Sheet) and check that a message plays when the  
answering machine answers.  
is a fax call)?  
Quality of received fax is poor.  
1. Are you using recommended print media?  
For recommended print media, see p. 2-3.  
2. Print the nozzle check pattern ( Maintaining the printhead, p. 9-3).  
Print the nozzle check pattern (p. 9-4).  
If the nozzle check pattern does not print properly, see p. 9-3.  
3. Is <ECM RX> set to <OFF>?  
Set <ECM RX> to <ON> (p. 11-4).  
4. The printed fax is poor quality.  
P
See the items marked with  
5. Check whether the sender’s fax machine is dirty.  
The image quality of the fax is mainly determined by the sender’s fax machine. Contact the sender and  
check whether the document cover and platen glass of his fax machine are dirty.  
Cannot receive a fax in ECM mode.  
If you receive a fax in ECM mode, “ECM” will show on the ACTIVITY REPORT. If “ECM” is not shown,  
the fax was not received in ECM mode.  
1. Is <ECM RX> set to <OFF>?  
Set <ECM RX> to <ON> (p. 11-4).  
2. Is the sender’s fax machine ECM-compatible?  
If the sender’s fax machine is not ECM-compatible, the fax will be received in standard mode without  
error correction.  
Repeated errors occur when you receive a fax.  
If there is an error, a message will be displayed in the LCD. The ACTIVITY REPORT and RX REPORT will  
show “NG” and an error code.  
1. Reduce the reception start speed ( <RX START SPEED>, p. 11-5).  
If there is a bad line or connection, reducing the reception start speed may correct the error.  
2. Check whether the sender’s fax machine is operating normally.  
Contact the sender and check whether his fax machine is operating normally.  
10-10  
Troubleshooting  
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Problems sending faxes  
M
See the items marked with  
(machine) if you are having problems sending a fax from the  
machine.  
C
See the items marked with  
your computer.  
(computer) if you are having problems sending a fax from  
Cannot send a fax.  
M
C
1. Is the machine making a noise and is the In Use/Memory light blinking?  
The telephone line is connected to the t jack. Reconnect to the L jack (Set-Up Sheet).  
2. Did you set the correct line type?  
M
C
You can still receive faxes even if the telephone line type is not set correctly. If you can receive but  
cannot send, check the telephone line type setting (p. 7-2).  
3. Is there anything displayed in the LCD?  
If nothing is displayed, see p. 10-14.  
4. Is the Alarm light blinking?  
If it is blinking, see p. 10-18.  
Check that the telephone line cord is connected properly (Set-Up Sheet).  
6. Press [Hook] or pick up the handset of the telephone connected to the machine. Can you hear a  
tone?  
M
M
M
M
C
C
C
C
If not, there is a problem with the telephone line. Contact your telephone company.  
7. Is the document loaded correctly?  
Check that the document is loaded correctly on the platen glass or ADF (p. 2-2).  
8. Is one-touch or coded speed dialing registered with fax numbers?  
If you are using one-touch or coded speed dialing, check that the fax number is correctly registered  
(p. 7-4).  
M
M
M
M
C
C
9. Is the number dialed correct?  
Check the number and try dialing again.  
10  
10. Is the In Use/Memory light blinking? Is the fax recipient shown in the LCD?  
Another document is being sent from memory. Wait until the document has finished sending.  
11. Was there an error during transmission?  
Print the ACTIVITY REPORT and check for an error (User’s Guide).  
12. Is the recipient’s fax machine G3-compatible?  
M
C
M
Check that the recipient’s fax machine is G3-compatible. If not, you will be unable to send faxes.  
Fax sent is dirty (or documents are printed with streaks).  
M
1. Is the document loaded correctly?  
Check that the document is loaded correctly on the platen glass or ADF (p. 2-2).  
2. Try making a copy.  
M
If you can make a clean copy, it is probably that the recipient’s fax machine is the source of the  
problem. Contact the recipient to confirm.  
If you are unable to make a clean copy, clean the machine (User’s Guide).  
Cannot send a fax in ECM mode.  
If you send a fax in ECM mode, “ECM” will show on the ACTIVITY REPORT. If “ECM” is not shown, the  
fax was not sent in ECM mode.  
M
C
1. Is <ECM TX> set to <OFF>?  
Set <ECM TX> to <ON> (p. 11-4).  
2. Is the recipient’s fax machine ECM-compatible?  
If the recipient’s fax machine is not ECM-compatible, the fax will be sent in standard mode without  
error correction.  
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10-11  
   
Repeated errors occur when you send a fax.  
M
C
1. Reduce the transmission start speed ( <TX START SPEED>, p. 11-4).  
Telephone problems  
See below if you have problems using the telephone.  
Cannot dial.  
1. Is there anything displayed in the LCD?  
If nothing is displayed, see p. 10-14.  
2. Is the Alarm light blinking?  
If it is blinking, see p. 10-18.  
3. Is the telephone line cord correctly connected?  
Check that the telephone line cord is correctly connected (Set-Up Sheet).  
4. Did you set the correct telephone line type?  
Make sure the machine is set for the correct telephone line type (p. 7-2).  
Telephone disconnects during a call.  
This will happen if the power cord is not connected securely to the machine and wall outlet.  
Check that the power cord is securely inserted into the machine and wall outlet, and that the power  
is on (Set-Up Sheet).  
If the machine is connected to a table tap, OA tap or extension cord, make sure they are connected  
correctly and, if there is a power switch, that it is on.  
Problems using a memory card  
See below if the memory card is not recognized when inserted into the machine’s slot, or if  
the image data is not being read.  
Memory card is not recognized.  
2. Is the memory card inserted into the correct slot?  
For details on which slot to insert the memory card, see p. 4-2.  
3. The memory card is not recognized although it is inserted securely into the machine’s slot.  
Remove and reinsert the memory card as explained on p. 4-2.  
4. Are there any images on the memory card?  
Check if there is any image data on the memory card using your digital camera or computer.  
5. Is the image data valid?  
message is displayed, see p. 10-18.  
6. Try again with another memory card.  
1. If you can print without any problems using a different memory card, the first memory card may  
be damaged. In this case, reformatting the memory card with a digital camera may fix the problem.  
However, please note that when you reformat the memory card with a digital camera, all the data  
will be deleted. If you can read the image data on the computer, copy the image data to your  
computer before reformatting the memory card.  
2. If you still have problems with another memory card, it is having difficulty operating with the  
machine. Try again with a recommended memory card (p. 4-1).  
10-12  
Troubleshooting  
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“?” is printed in the index.  
Yellow “?”:The photograph data is large. Printing of this photograph may take a long time when  
printing in single frame, frame range, or all frame mode.  
Red “?”:The photograph data is damaged and cannot be printed on your machine.  
Cannot write to the memory card (write protect error displayed in Windows).  
1. Is the machine in photo print mode and the <CARD PROTECT> setting set to <ON>?  
Switch to a different mode and set the <CARD PROTECT> setting to <OFF> (p. 4-10). Then turn the  
machine off and on again.  
2. If a delayed write failed error is displayed in Windows 2000. Is the machine in photo print mode and  
the <CARD PROTECT> setting set to <ON>?  
Switch to a different mode and set the <CARD PROTECT> setting to <OFF> (p. 4-10). Then turn the  
machine off and on again.  
If you want to enable card protection, set the <CARD PROTECT> setting to <ON> (p. 4-10). Then turn the  
machine off and on again.  
CAUTION  
• In Windows 2000, if you set the <CARD PROTECT> setting to <ON>, turn the machine off then on  
again. If you copy data from the hard disk to the memory card and a delayed write failed error  
occurs, the original file may be lost.  
3. Have you connected in Windows XP?  
The date and time of access is written in the Windows XP preview, and if <CARD PROTECT> is set to <ON>  
or photo print mode is selected, a write protect error may be displayed. Turn the machine off then on  
again.  
Removable disk does not appear in Windows Explorer.  
This behavior can occur if you map a network drive to the next available drive letter after the local  
volumes and CD-ROM drives have been assigned drive letters. Do the following if you experience  
this problem:  
1. Assign the network drive to any other drive letters.  
2. Restart your computer.  
10  
The [Unplug/Eject] icon does not appear (Windows 2000).  
In Windows 2000, the [Unplug/Eject] icon does not appear even when you select [Show Unplug/  
Eject icon in the taskbar] in the [Unsafe Removal of Device] dialog box that is displayed when you  
turn off the machine or disconnect the USB cable.  
You do not need to use the [Unplug/Eject] icon when you turn off the machine or disconnect the  
USB cable.  
The machine does not appear in [Hardware devices] in the [Add/Remove Hardware]  
dialog box (Windows 2000).  
In Windows 2000, the machine does not appear in [Hardware devices] in the [Select Device to  
Unplug] dialog box in [Add/Remove Hardware] of [Control Panel].  
In Windows 2000, the [Unsafe Removal of Device] dialog box will appear when you turn off the  
machine or disconnect the USB cable, and the message [To safely unplug or eject any of the  
following devices, first use the Hardware wizard in the Control Panel to stop the device] will appear.  
There is however no need to unplug a device with [Add/Remove Hardware] when you turn off the  
machine or disconnect the USB cable.  
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10-13  
     
In Windows Explorer, you cannot display [Thumbnails] (Windows 2000).  
In Windows 2000, if you display the contents of a memory card in Windows Explorer, and change  
the display to [Thumbnails] on the [View] menu, the images may not display and the computer may  
freeze. This is a problem that occurs with USB card readers in general, and not just with this  
machine.  
If you want to change the display to [Thumbnails] in Windows Explorer, set the <CARD PROTECT>  
setting to <OFF> (p. 4-10). Then turn the machine off and on again.  
The memory card is recognized as a drive other than [Removable Disk].  
Did you start your computer with a memory card inserted in a card slot?  
Depending on your computer, this may occur if you start your computer with a memory card  
inserted in the machine.  
Remove the memory card and restart your computer.  
If nothing displays in the LCD (if there is no power)  
When you connect the power cord to the machine and wall outlet, and press [ON/OFF (1 sec.)],  
the machine powers up and a message is displayed in the LCD.  
While the Alarm light blinks, the machine is initializing and you will not be able to use it. Wait  
until the Alarm light stops blinking.  
If nothing is displayed in the LCD, make the checks in the following order until something is  
displayed.  
1. Is the power cord correctly connected?  
Securely connect the power cord to the machine and wall outlet.  
2. Have you pressed [ON/OFF (1 sec.)]?  
The machine will power up and the LCD will show a message when you connect the power cord and  
press [ON/OFF (1 sec.)].  
3. Check that the wall outlet is working normally.  
Connect another electrical appliance to the wall outlet and check whether the wall outlet is working  
properly.  
4. Connect the power cord directly to the wall outlet.  
Disconnect the power cord from any table taps, OA taps or extension cords and connect directly to the  
wall outlet. If the machine powers up when the power cord is connected directly, the table taps, OA  
taps or extension cords are probably defective and should be replaced.  
If they have a power switch, turn it on.  
5. Check that the power cord is not defective.  
Either replace the power cord with another, or using a tester, check whether the cord is defective.  
10-14  
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If the power disconnects unexpectedly  
User data and speed dialing settings are stored using the internal battery if there is a power  
failure or if you accidentally disconnect the power cord. However, all documents stored in  
memory will be deleted.  
If the power disconnects, the following will apply:  
• You will not be able to send or receive faxes, or make copies.  
• If a telephone is connected to the machine, you may be able to receive and/or make voice calls  
(depending on your telephone).  
When power is restored, the MEMORY CLEAR REPORT will be printed automatically listing the  
documents deleted from memory. Note however that this report will not be printed if the print  
media size is set to a setting other than <LTR>, <LGL>, or <A4>, or if black ink or paper has run  
out.  
Removing jammed paper  
If <CLEAR PAPER JAM> is displayed in the LCD, follow this procedure to clear the paper jam.  
Fax Model  
If a paper jam occurs when receiving a fax, that fax will be stored in memory and  
printed automatically when you clear the jam and press [Resume].  
Removing jams in the paper output tray  
Follow this procedure to remove jams from the paper output tray:  
1
Gently pull any jammed paper out of the  
paper output tray.  
• If you cannot see any jammed paper in the paper  
output tray, remove it from the machine’s interior  
(below).  
10  
2
Press [Resume].  
• If you are printing from a Windows application,  
follow the instructions displayed on your computer.  
Removing jams from the machine’s interior  
Follow this procedure to remove jams from the machine’s interior:  
1
Press [Open] q and lift up the scanning unit  
w.  
w
q
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2
Gently gather the jammed paper to the  
center of the opening and then remove it.  
CAUTION  
• Be careful not to touch the components inside  
the machine.  
• If the jammed paper tears while you are pulling  
and you cannot remove the torn pieces, turn the  
machine off then on with the [ON/OFF (1 sec.)]  
key. The jammed pieces will automatically be  
ejected.  
3
4
Close the scanning unit until it locks into place.  
Press [Resume].  
• If you are printing from a Windows application,  
follow the instructions displayed on your computer.  
If there are repeated paper jams  
1. Fan out the sheets of paper well so that they do not stick together.  
2. Align the edges of the paper.  
3. Adjust the paper guide correctly.  
4. Make sure the paper stack does not exceed the paper limit mark (s|) or tab.  
5. Make sure the paper loaded does not exceed the capacity of the multi-purpose tray (p. 2-1).  
6. Do not force paper into the multi-purpose tray.  
7. Only use the same type of paper.  
8. Use recommended print media (p. 2-3).  
Removing jammed documents  
If documents jam in the ADF or do not feed properly, <DOC. TOO LONG> is displayed in the LCD.  
You do not need to turn off the power when clearing document jams.  
1
2
Press [Stop/Reset].  
If a multipage document is loaded, remove  
from the ADF all pages except for the  
jammed page.  
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3
4
Open the feeder cover.  
Raise the paper release lever A and slide  
the page under the roller towards the  
feeder cover.  
A
5
6
Pull out the jammed page from the ADF.  
10  
Lower the paper release lever A, then close  
the feeder cover.  
• If [Stop/Reset] is pressed during scanning and the  
document remains in the ADF, wait for the  
machine to return to standby mode, then press  
[Resume]. Documents left in the ADF will be  
ejected automatically.  
A
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10-17  
 
If the nozzle check pattern does not print properly  
Refer to Maintaining the printhead, p. 9-3.  
Interpreting the messages  
When the Alarm light blinks  
Check the message in the LCD. If there is a message, follow the instructions and correct the  
error. Then to resume operation, press [Resume]. The Alarm light will turn off.  
If the error remains, turn off the machine and disconnect the power cord. Wait 15 seconds, then  
reconnect the power cord and turn on the power.  
If you cannot clear a paper jam  
Turn off the machine and disconnect the power cord. Wait five seconds, reconnect the power  
cord and turn on the power. If the problem has been resolved, the Alarm light will turn off.  
If the Alarm light still lights even after you have turned the power on again  
Contact the Canon Customer Care Center.  
Error codes are printed in the ACTIVITY REPORT.  
LCD messages  
For detailed information on LCD messages and error codes, refer to the User’s Guide.  
If you cannot solve the problem  
If you have a problem with your machine that you cannot solve with the information provided  
in this chapter, contact the Canon Customer Care Center.  
CAUTION  
• If the machine makes strange noises, emits smoke or strange smells, unplug it immediately and  
contact the Canon Customer Care Center. Do not attempt to disassemble or repair the machine  
yourself.  
IMPORTANT  
• Attempting to repair the machine yourself may void the limited warranty.  
If you contact the Canon Customer Care Center, make sure you have the following information  
ready:  
• Product name: MultiPASS MP730 or MultiPASS MP700  
• Serial number (located on the label located at the back of the machine)  
• Details of the problem  
• Steps taken to try to resolve the problem and the results  
10-18  
Troubleshooting  
Chapter 10  
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Chapter  
11  
Machine settings  
Printing a list to check the current settings  
Before changing any settings, you can print the USER’S DATA LIST to check the current settings  
of your machine. For details, see the User’s Guide.  
Accessing the machine settings  
Follow this procedure to change a setting:  
1
2
Refer to the lists on the following pages to find the setting you want to change.  
If there is a reference for the  
Example:  
setting q, refer to that page for  
q
e
w
details. If not, at the top of the  
list, note under which function  
key wand menu ethe setting is  
located.  
Menu: SPECIAL COPY Function key: [Copy]  
Name  
Description  
Setting  
Details  
UG  
1. 2 on 1  
Copies two pages on one page (letter- or A4-size only).  
2. BORDERLESS COPY  
Copies without any borders (letter-, 4” × 6”-, 5” × 7”-, or  
UG  
A4-size only).  
3. IMAGE REPEAT  
AUTO  
Prints multiple copies of an image on a single sheet.  
Automatically selects the number of repetitions.  
Manually selects the number of repetitions.  
Selects the number of vertical repetitions.  
Selects the number of horizontal repetitions.  
Prints a mirror image of the original.  
UG  
3
Press [Copy], [Scan], [Photo  
MANUAL  
Print], or  
Fax Model  
[Fax]  
VERTICAL  
1/2/3/4  
1/2/3/4  
HORIZONTAL  
4. MIRROR IMAGE  
5. ENTIRE IMAGE  
depending under which  
function key w the setting is  
located.  
11  
UG  
UG  
Prints the original image to fit the selected print media  
size.  
4
Press [Menu].  
2
3
5
6
Use [ ] or [ ] to select the menu e under which the setting is located.  
Press [Set].  
• You have now accessed the settings in the list.  
2
3
7
8
9
Use [ ] or [ ] to select the setting you want.  
Press [Set].  
Follow these guidelines to scroll through and register settings:  
2
3
• Use [ ] or [ ] to scroll through settings.  
• To register a setting or access sub-settings, press [Set].  
• To return to a previous level, press [Menu].  
10 When you have finished, press [Stop/Reset].  
Chapter 11  
Machine settings  
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11-1  
       
Reference abbreviation  
UG=User’s Guide  
Settings  
NOTE  
• Default settings are shown in bold type.  
Menu: SPECIAL COPY Function key: [Copy]  
Name  
Description  
Setting  
Details  
UG  
1. 2 on 1  
Copies two pages on one page (letter- or A4-size only).  
2. BORDERLESS COPY  
Copies without any borders (letter-, 4” × 6”-, 5” × 7”-, or  
A4-size only).  
UG  
3. IMAGE REPEAT  
AUTO  
Prints multiple copies of an image on a single sheet.  
Automatically selects the number of repetitions.  
Manually selects the number of repetitions.  
Selects the number of vertical repetitions.  
Selects the number of horizontal repetitions.  
Prints a mirror image of the original.  
UG  
MANUAL  
VERTICAL  
1/2/3/4  
1/2/3/4  
HORIZONTAL  
4. MIRROR IMAGE  
5. ENTIRE IMAGE  
UG  
UG  
Prints the original image to fit the selected print media  
size.  
Menu: MAINTENANCE Function keys: [Copy], [Scan], [Photo Print],  
Fax Model  
[Fax]  
Name  
Description  
Setting  
Details  
p. 9-4  
p. 9-4  
p. 9-4  
p. 9-5  
1. NOZZLE CHECK  
2. HEAD CLEANING  
3. HEAD REFRESHING  
4. ALIGN PRINT HEAD  
HORIZ. PATTERN  
CHANGE H VALUE  
Prints the nozzle check pattern.  
Performs normal printhead cleaning.  
Performs deep printhead cleaning.  
Aligns the printhead.  
Prints the horizontal pattern.  
Selects the horizontal value for columns A to K on the A, B, C, D, E: -3 to +7  
printout. F, G, H, I, J, K:-5to+5  
PRINT VERT. PATTERN? Selects whether the vertical pattern is printed.  
YES=(T  
)
NO=(#)  
VERTICAL PATTERN  
CHANGE V VALUE  
Prints the vertical pattern.  
Selects the vertical value for columns L and M on the  
printout.  
L, M: -3 to +3  
5. ROLLER CLEANING  
Cleans the roller.  
UG  
11-2  
Machine settings  
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Menu: USER DATA Function keys: [Copy], [Scan], [Photo Print],  
Fax Model  
[Fax]  
Name  
Description  
Setting  
Details  
Fax Model  
Fax Model  
1. TEL REGISTRATION  
1. 1-TOUCH SPD DIAL  
2. CODED SPEED DIAL  
3. GROUP DIAL  
Registers one-touch speed dialing.  
Registers coded speed dialing.  
Registers group dialing.  
p. 7-4  
p. 7-5  
UG  
2. FAX SETTINGS  
1. USER SETTINGS  
1. DATE & TIME  
Sets the current date and time.  
p. 7-1  
2. DATE SETUP  
Selects the date format displayed in the LCD and  
printed on faxes you send.  
MM/DD/YYYY  
DD/MM YYYY  
YYYY MM/DD  
3. UNIT TELEPHONE # Enters the fax/telephone number printed on faxes you  
send.  
p. 7-1  
p. 7-1  
4. UNIT NAME  
Enters the name printed on faxes you send.  
5. TX TERMINAL ID  
1. TTI POSITION  
Selects the position of the sender information (outside OUTSIDE IMAGE  
or inside the image area) when sending black & white INSIDE IMAGE  
faxes. (Automatically set inside the image area for color  
faxes.)  
2. TELEPHONE #  
MARK  
Selects the mark to appear before the fax/telephone  
number printed on faxes you send.  
FAX  
TEL  
6. OFFHOOK ALARM Enables/disables the alarm that alerts you if the handset ON  
is not hung up properly.  
OFF  
7. VOLUME CONTROL  
11  
1. CALLING  
VOLUME  
When the machine is set to ring, selects the ring volume. 1/2/3  
2. LINE MONITOR  
VOL  
Selects the dialing and on-hook volume.  
Selects the ring type for incoming calls.  
0 (off)/1/2/3  
8. RX CALL LEVEL  
HIGH  
STANDARD  
9. TEL LINE TYPE  
Selects the telephone line type setting for your  
machine.  
TOUCH TONE UG  
ROTARY PULSE  
2. REPORT SETTINGS  
1. TX REPORT  
Enables/disables automatic printing of a transmission PRINT ERROR ONLY UG  
report after sending.  
OUTPUT YES  
OUTPUT NO  
PRINT WITH IMAGE If you select <PRINT ERROR ONLY> or <OUTPUT YES>, ON  
selects whether the first page of the fax is printed under OFF  
the report (black & white faxes only).  
2. RX REPORT  
Enables/disables automatic printing of a reception  
report after receiving.  
OUTPUT NO  
PRINT ERROR ONLY  
OUTPUT YES  
UG  
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11-3  
 
Name  
3. ACTIVITY REPORT  
Description  
Setting  
Details  
Enables/disables automatic printing of an ACTIVITY  
REPORT after every 20 transactions.  
AUTO PRINT ON UG  
AUTO PRINT OFF  
3. TX SETTINGS  
1. ECM TX*  
Enables/disables Error Correction Mode (ECM) during  
sending.  
ON  
OFF  
2. MID PAUSE SET  
3. AUTO REDIAL  
Selects the pause length when you press [Redial/Pause]. 2 SEC (1 to 15)  
Enables/disables automatic redialing.  
ON  
UG  
OFF  
1. REDIAL TIMES  
If you select <ON>, selects the number of redialings.  
2 TIMES  
(1 to 10)  
2. REDIAL  
INTERVAL  
If you select <ON>, selects the length of time between 2 MIN. (2 to 99)  
redialings.  
4. TIME OUT  
Enables/disables automatic scanning without having to ON  
press [Start] after using speed dialing or redialing to  
send a document.  
OFF  
5. TX START SPEED  
Selects the speed at which the machine starts  
transmitting.  
33600bps  
14400bps  
9600bps  
7200bps  
4800bps  
2400bps  
6. COLOR DIRECT TX Enables/disables sending of color documents to fax  
machines that do not have color faxing capability.  
OFF  
ON  
4. RX SETTINGS  
1. ECM RX*  
Enables/disables Error Correction Mode (ECM) during  
reception.  
ON  
OFF  
2. FAX/TEL AUTO SW If you select <FAX/TEL AUTO SW> as the receive mode,  
customizes its settings.  
UG  
1. RING START TIME Selects the time the machine takes to check whether a 8 SEC (0 to 30)  
call is a fax or voice call.  
2. F/T RING TIME  
Selects the ring length for voice calls.  
15 SEC  
(10 to 45)  
3. DEFAULT  
ACTION  
Selects whether the machine switches to receive mode RECEIVE  
after the ring time has elapsed, or whether it  
disconnects the call.  
DISCONNECT  
3. DRPD:SELECT FAX If you select <DRPD> as the receive mode, select the  
ring pattern for the machine.  
DOUBLE RING  
SHORT-SHORT-LONG  
SHORT-LONG-SHORT  
OTHER RING TYPE  
NORMAL RING  
* ECM stands for Error Correction Mode. Resends image data that was lost due to phone line interference so thereby making  
sent and received images seamless.  
11-4  
Machine settings  
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Name  
4. INCOMING RING  
Description  
Setting  
Details  
If you select <FAX/TEL AUTO SW>, <DRPD>, or <FAX  
ONLY MODE> as the receive mode, enables/disables  
ringing for fax calls. (A telephone must be connected to  
your machine for ringing to occur.)  
OFF  
ON  
RING COUNT  
If you select <ON>, selects the number of rings for fax 2 TIMES  
calls.  
(1 to 99)  
5. MAN/AUTO  
SWITCH  
If you select <MANUAL MODE> as the receive mode,  
selects if the machine switches to fax receive mode after ON  
ringing for a specified length of time.  
OFF  
F/T RING TIME  
6. REMOTE RX  
If you select <ON>, selects the length of time the  
machine rings before switching to fax receive mode.  
15 SEC  
(5 to 99)  
Enables/disables remote receiving.  
ON  
OFF  
REMOTE RX ID  
If you select <ON>, selects the remote receiving ID.  
25 (00 to 99)  
7. RX REDUCTION  
Enables/disables automatic reduction of faxes to fit the ON  
paper loaded.  
OFF  
REDUCE  
Selects the direction of the reduction.  
VERTICAL ONLY  
DIMENSION  
HORIZ & VERTICAL  
8. RX START SPEED  
Selects the speed at which the machine starts receiving. 33600bps  
14400bps  
9600bps  
7200bps  
4800bps  
2400bps  
3. PRINTER SETTINGS  
1. QUIET MODE  
Enables/disables quiet printing mode.  
OFF  
ON  
11  
2. EXTENSION AMOUNT For borderless printing or copying, selects the width  
cropped from the borders of the original image.  
SMALL  
LARGE  
4. SYSTEM SETTINGS  
1.  
Fax Model  
AUDIBLE  
TONES  
1. KEYPAD VOLUME  
Selects the beep volume when pressing keys on the  
operation panel.  
0 (off)/1/2/3  
0 (off)/1/2/3  
2. ALARM VOLUME  
Selects the alarm volume.  
2. CARD PROTECT  
Enables/disables overwriting memory card data in all  
modes except photo print mode.  
ON  
OFF  
p. 4-10  
3. DISPLAY LANGUAGE Selects the language for LCD messages and reports.  
ENGLISH  
FRENCH  
SPANISH  
PORTUGUESE  
4.  
Fax Model  
DAYLGHT  
Enables/disables daylight saving. If you select <ON>,  
you can select additional sub-settings.  
ON  
OFF  
UG  
SAV TIME  
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11-5  
       
Fax Model  
Menu: RECEIVE MODE Function key: [Fax]  
Name  
Description  
Setting  
Details  
UG  
FAX/TEL AUTO SW  
FAX ONLY MODE  
DRPD  
Selects <FAX/TEL AUTO SW> receive mode.  
Selects <FAX ONLY MODE> receive mode.  
Selects <DRPD> receive mode.  
UG  
UG  
MANUAL MODE  
ANS.MACHINE MODE  
Selects <MANUAL MODE> receive mode.  
Selects <ANS.MACHINE MODE> receive mode.  
p. 7-8  
UG  
Fax Model  
Menu: MEMORY REFERENCE Function key: [Fax]  
These settings can only be accessed when there is a document in memory.  
Name  
Description  
Setting  
Details  
UG  
1. DOC. MEMORY LIST  
2. PRINT DOCUMENT  
3. DELETE DOCUMENT  
Prints the DOC. MEMORY LIST.  
Prints a document in memory.  
Deletes a document in memory.  
UG  
UG  
Fax Model  
Menu: REPORTS/LISTS Function key: [Fax]  
Name  
Description  
Setting  
Details  
1. ACTIVITY REPORT  
2. SPEED DIAL LIST  
1. 1-TOUCH LIST  
Prints an ACTIVITY REPORT.  
UG  
Prints the 1-TOUCH SPD DIAL LIST.  
UG  
UG  
SORTED OUTPUT  
Selects the order of the destinations in the list.  
<YES=(T )>: Prints the list in alphabetical order.  
<NO=(#)>: Prints the list in key order.  
YES=(T  
NO=(#)  
)
)
2. CODED DIAL LIST  
SORTED OUTPUT  
Prints the CODED SPEED DIAL LIST.  
Selects the order of the destinations in the list.  
<YES=(T )>: Prints the list in alphabetical order.  
<NO=(#)>: Prints the list in key order.  
YES=(T  
NO=(#)  
3. GROUP DIAL LIST  
3. USER DATA LIST  
Prints the GROUP DIAL LIST.  
Prints the USER DATA LIST.  
Prints the DOC. MEMORY LIST.  
UG  
UG  
UG  
4. DOC. MEMORY LIST  
11-6  
Machine settings  
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Menu: PHOTO PRINT MODE Function key: [Photo Print]  
Name  
Description  
Setting  
Details  
1. PHOTO PRINT MODE  
INDEX  
p. 4-5  
SELECT PAPER SIZE  
Selects the print media size for the index.  
LTR  
4" × 6"  
5" × 7"  
A4  
SELECT PAPER TYPE  
Selects the print media type for the index.  
PHOTO PAPER PRO  
PLAIN PAPER  
ALL FRAMES  
p. 4-6  
SELECT PAPER SIZE  
Selects the print media size for the photographs.  
LTR  
4" × 6"  
5" × 7"  
A4  
SELECT PAPER TYPE  
Selects the print media type for the photographs.  
PHOTO PAPER PRO  
PLAIN PAPER  
BORDERLESS PRINT If you select <PHOTO PAPER PRO>, enables/disables  
borderless printing for the photographs.  
OFF  
ON  
SINGLE FRAME  
p. 4-8  
FILE NO:  
Selects the file number.  
Selects the number of copies.  
Selects the print media size for the photograph.  
0001 to 9999  
1 to 99 COPIES  
NUMBER OF PRINTS  
SELECT PAPER SIZE  
LTR  
4" × 6"  
5" × 7"  
A4  
11  
SELECT PAPER TYPE  
Selects the print media type for the photograph.  
PHOTO PAPER PRO  
PLAIN PAPER  
BORDERLESS PRINT If you select <PHOTO PAPER PRO>, enables/disables  
borderless printing for the photograph.  
OFF  
ON  
FRAME RANGE  
UG  
FIRST FILE:  
Selects the first photograph number.  
Selects the last photograph number.  
Selects the print media size for the photographs.  
0001 to 9999  
0001 to 9999  
LAST FILE:  
SELECT PAPER SIZE  
LTR  
4" × 6"  
5" × 7"  
A4  
SELECT PAPER TYPE  
Selects the print media type for the photograph.  
PHOTO PAPER PRO  
PLAIN PAPER  
BORDERLESS PRINT If you select <PHOTO PAPER PRO>, enables/disables  
borderless printing for the photographs.  
OFF  
ON  
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11-7  
 
Name  
DPOF  
SELECT PAPER SIZE  
Description  
Setting  
Details  
UG  
Selects the print media size for the photographs.  
LTR  
4" × 6"  
5" × 7"  
A4  
SELECT PAPER TYPE  
Selects the print media type for the photographs.  
PHOTO PAPER PRO  
PLAIN PAPER  
BORDERLESS PRINT If you select <PHOTO PAPER PRO>, enables/disables  
borderless printing for the photographs.  
OFF  
ON  
2. VIVID PHOTO PRINT  
Enables/disables to make colors, especially blues and  
greens, appear more vibrant.  
OFF  
ON  
UG  
UG  
3. PRINT PHOTO DATE  
Enables/disables date printing.  
OFF  
ON  
11-8  
Machine settings  
Chapter 11  
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Appendix  
Specifications  
General specifications  
Power source  
120 V/60 Hz  
Power consumption  
• Maximum: Approx. 39.1 W  
Fax Model  
Approx. 51.5 W  
• Standby: Approx. 8.0 W  
Fax Model  
Approx. 10.4 W  
Weight  
24 lb./10.9 kg  
(Components attached)  
Dimensions  
Fax Model  
28.2 lb./12.8 kg  
22 #4" (578 mm)  
19 !2" (496 mm)  
17 !4"  
(439 mm)  
13 #8"  
(340 mm)  
10" (253 mm)  
12 !8" (326 mm)  
Fax Model  
A
22" (558 mm)  
Liquid Crystal Display (LCD) 20 × 2  
Display languages  
Applicable standards  
English/French/Spanish/Portuguese  
• Electrical safety: UL 1950, C-UL  
• Radiation: FCC Part 15 Class B, IC, Class B  
Fax Model  
PTT: FCC part 68, IC CS-03  
• Other: Energy Star Compliant, FCC sec.255  
Fax Model  
ADF capacity  
p. 2-1  
Multi-purpose tray capacity p. 2-3  
Appendix  
Specifications  
A-1  
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Printable areas  
Note on printing area illustrations:  
Printing area:  
(dark shade)  
Canon recommends that you print within  
this area.  
Printable area: The area where it is possible to print.  
(light shade)  
However, printing in this area can adversely  
affect print quality or paper feed precision.  
• Paper printable areas:  
Letter size: 8 × 10 #4 in. (203.2 × 271.4 mm)  
Legal size: 8 × 13 #4 in. (203.2 × 347.6 mm)  
4" × 6" size: 3 #4 × 5 #4 in. (94.8 × 144.4 mm)  
5" × 7" size: 4 #4 × 6 #4 in. (120.2 × 169.8 mm)  
A4 size: 8 × 11 #8 in. (203.2 × 289 mm)  
!8" (3.0 mm)  
1 #8" (33.0 mm)  
Recommended print area  
Printable area  
1 !4" (31.5 mm)  
!4" (5.0 mm)  
!8" (3.4 mm)  
!8" (3.4 mm)  
Letter, Legal:  
Letter, Legal:  
!4" (6.4 mm)  
!4" (6.4 mm)  
NOTE  
• Borderless printing allows you to make prints with no margins.  
However, it may cause the top and bottom paper edges to decrease  
in print quality or become soiled.  
• Envelope printable areas:  
US COM #10: 8 #8 × 3 &8 in. (211.8 × 98 mm)  
European DL: 7 !2 × 4 !8 in. (190.5 × 103.2 mm)  
!8" (3.4 mm)  
Printable area  
!8" (3.4 mm)  
!8" (3.0 mm)  
1 !8" (26.5 mm)  
A-2  
Specifications  
Appendix  
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• Banner paper printable areas:  
Letter size: 8 × 65 #4 in. (203.2 × 1668.4 mm)  
A4 size: 8 × 69 &8 in. (203.2 × 1774 mm)  
1 #8" (33.0 mm)  
!8" (3.0 mm)  
!4" (5.0 mm)  
!8" (3.4 mm)  
!8" (3.4 mm)  
Min. 2 sheets  
Max. 6 sheets  
Recommended print area  
Printable area  
Scanned area  
Max. !8" (Max. 4.0 mm)  
Max. !8"  
(Max. 4.0 mm)  
MultiPASS MP700, legal size: Max. #8" (Max. 8.0 mm)  
Fax Model  
Color fax: Max. !4" (Max. 6.0 mm)  
Max. !4"  
(Max. 4.5 mm)  
Letter  
Legal  
A4  
Max. !4"  
(Max. 4.5 mm)  
NOTE  
• For entire image copying, the entire area of the document is  
scanned.  
System requirements  
p. 1-2  
A
Ink specifications  
Ink tank colors/capacity  
• Black (BCI-3eBK): approx. 740*, approx. 1500**  
• Cyan (BCI-3eC): approx. 570**  
• Magenta (BCI-3eM): approx. 440**  
• Yellow (BCI-3eY): approx. 380**  
* 1500 characters per page, normal text, at standard and plain paper mode with XP printer driver.  
** Based on printing the ISO JIS-SCID No. 5 pattern at standard and plain paper mode with XP printer driver.  
Appendix  
Specifications  
A-3  
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Print specifications  
Printing method  
Paper handling  
Bubble jet on-demand  
Automatic feed  
Print media size and weight p. 2-3  
Recommended print media p. 2-3  
Print speed  
• Black printing: Fast: 22 pages/minute  
Standard: 13.0 pages/minute  
• Color printing: Fast: 14 pages/minute  
Standard: 9.0 pages/minute  
(Based on Canon standard pattern)  
• Max. 8 in. (203.2 mm)  
Print width  
• Borderless printing: 8 !2 in. (216.0 mm)  
Max. 4800 (horizontal) × 1200 (vertical) dpi  
Printing resolution  
Photo print specifications  
Interface  
Card slot  
Memory card  
• Compact flash (Except Microdrive)—Type I, II  
• Smart media  
• Memory stick  
• SD memory card  
• Multimedia card  
Print media  
Layout  
• Plain paper  
• Photo Paper Pro PR-101/PC-101S  
• Photo Paper Plus Glossy PP-101  
• Matte Photo Paper MP-101  
• Photo Paper Pro:  
Letter/A4: With/without borders, index (max. 70 frames)  
Card: With borders, index (max. 15 frames)  
• Plain paper:  
Letter/A4: With/without borders, index (max. 70 frames)  
• Date printing  
Features  
• Vivid photo printing  
• DPOF function-compatible (Index printing, specified  
quantity, specified frames, date printing, image number  
printing)  
Copy specifications  
Copy speed  
• Black & white: <B&W DRAFT> Approx. 22 pages/minute (letter  
size)  
• Color: <COLOR FAST> Approx. 14 pages/minute  
(letter size)  
(Based on BJ printer specific speed test pattern.)  
No. of copies  
Density adjustment  
Zoom  
Maximum 99 copies  
9 levels  
25%–400%  
A-4  
Specifications  
Appendix  
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Fax Model  
Fax specifications  
Applicable line  
Compatibility  
Public Switched Telephone Network (PSTN)  
G3  
Data compressing system MH, MR, MMR, JBIG, JPEG  
Modem type  
Fax modem  
Modem speed  
33600/14400/9600/7200/4800/2400 bps  
Automatic fallback  
Transmission speed  
• Black & white: Approx. 3 seconds/page at 33.6 Kbps,  
ECM-MMR, transmitting from memory  
(Based on ITU-T No.1 Chart, standard mode.)  
• Color: Approx. 1 minute/page at 33.6 Kbps, ECM-JPEG,  
transmitting from memory  
(Based on Canon COLOR FAX TEST SHEET.)  
Scanning image processing • UHQ™ (Ultra High Quality) image enhancement  
• Halftones: 64 levels of gray  
• Density adjustment: 3 levels  
Memory  
Transmission/reception: 250 pages  
(Based on ITU-T No.1 Chart, standard mode.)  
Approx. 5.3 seconds/page  
(Based on ITU-T No.1 Chart, standard mode.)  
• <B&W STANDARD>: 203 pels/in. × 98 lines/in.  
(8 pels/mm × 3.85 lines/mm)  
Fax scanning speed  
Fax resolution  
• <B&W FINE>, <B&W PHOTO>: 203 pels/in. × 196 lines/in.  
(8 pels/mm × 7.70 lines/mm)  
• <COLOR STANDARD>, <COLOR FINE>: 200 × 200 dpi  
• Automatic dialing  
Dialing  
One-touch speed dialing (10 destinations)  
Coded speed dialing (100 destinations)  
Group dialing (Max. 109 destinations)  
• Regular dialing (with numeric keys)  
• Automatic redialing  
A
• Manual redialing (with [Redial/Pause] key)  
• Sequential broadcast (Max. 111 destinations)  
• Automatic reception  
Networking  
• Automatic fax/tel switchover  
• DRPD (Distinctive Ring Pattern Detection)  
• Remote reception by telephone (Default ID: 25)  
• Non-ring reception  
• ECM deactivation  
• ACTIVITY REPORT (after every 20 transactions)  
• Non-delivery report  
• TTI (Transmit Terminal Identification)  
Appendix  
Specifications  
A-5  
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Scan specifications  
Compatibility  
TWAIN/WIA (Windows XP)  
Scanning speed  
• Black & white text/grayscale, 300 dpi:  
Min. 5.3 seconds/page (Letter size)  
• Color, 150 dpi: Min. 15.9 seconds/page (Letter size)  
(Data transfer not included)  
Scanning resolution  
• 1200 × 2400  
• 9600 dpi enhanced  
Scanning image processing • Halftones: 256 levels of gray  
• Color: 16,777,216 colours  
Telephone specifications  
Connection  
Telephone/answering machine (CNG detecting signal)/data  
modem  
Specifications subject to change without notice.  
A-6  
Specifications  
Appendix  
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2 (–) key 1-4  
3 (+) key 1-4  
ADF 1-3  
requirements for loading 2-1  
All frames printing 4-6, 4-7  
B&W key 1-5  
removing jams 10-16, 10-17  
tray 1-1, 1-3  
Black & white  
sending from machine 7-3  
Canceling  
Card slot 1-3  
Exposure  
Fax  
CD-ROM 1-1  
Characters, entering 7-2  
Cleaning  
Features 1-1  
Coded Dial key 1-5  
Feeder cover 1-3  
High Resolution Paper HR-101N 2-3  
Color  
key 1-5  
adjusting for sending from machine 7-3, 7-4  
Computer  
Copy key 1-4  
Copying 5-1  
adjusting exposure 5-2  
adjusting image quality 5-2  
document requirements 2-1  
in black & white 5-1  
in color 5-1  
Jams  
removing document 10-16, 10-17  
removing paper 10-15, 10-16  
LCD 1-4  
problems 10-12  
if nothing displays 10-14  
Machine 1-1  
MAINTENANCE menu 11-2  
MANUAL MODE 7-8  
Matte Photo Paper MP-101 2-3  
Date entering 7-1  
Density. See Exposure  
Destination labels 1-1  
Index  
I-1  
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Memory card 4-1  
removing 4-2  
Menu key 1-4  
Printing  
Nozzle check pattern, printing 9-4  
Numeric keys 1-5  
ON/OFF (1 sec.) key 1-5  
keys 1-5  
power 10-14  
Open button 1-3  
Operation panel 1-3 to 1-5  
Paper  
removing jams in 10-15  
setting 2-4  
Receive mode  
Receiving to machine problems 10-12  
Photo Paper  
all frames 4-6, 4-7  
index 4-5, 4-6  
problems 10-12, 10-13  
Sending from machine  
memory 7-3  
requirements for loading on 2-1  
Power  
cord 1-1  
problems 10-14  
methods 7-3  
Print media  
Sending from machine problems 10-11, 10-12  
Set key 1-4  
Settings 11-2 to 11-8  
accessing 11-1  
recommended 2-3  
setting size 2-4  
setting type 2-4  
Printer cover 1-3  
Printhead 1-1  
Single frame printing 4-8 to 4-9  
Software  
aligning 9-5, 9-6  
problems installing 10-1  
I-2  
Index  
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problems removing 10-1  
SPECIAL COPY menu 11-2  
Speed dialing  
Start key 1-5  
cord 1-1  
Telephone line type  
setting from machine 7-1  
Telephone problems 10-12  
Tone key 1-5  
Transparencies CF-102 2-3  
Tray cover 1-3  
T-Shirt Transfers TR-201 2-3  
USER DATA menu 11-3 to 11-5  
VIVID PHOTO PRINT menu 11-8  
I
Index  
I-3  
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I-4  
Index  
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Canon U.S.A., Inc.  
Limited Warranty—U.S. Only  
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon”) with respect to the Canon brand computer  
peripheral product (the “product”) that you have purchased, when purchased and used in the United States. The product that you  
have purchased is the only product to which this warranty card and the limited warranty provided by Canon and stated on the card  
apply.  
Your product, when delivered to you in new condition in its original container, is warranted against defects in materials or  
workmanship as follows: for a period of one (1) year from the date of original purchase, defective parts or a defective product  
returned to a Canon repair facility or a Canon Authorized Service Facility (“ASF”) for such product, as applicable, and proven to be  
defective upon inspection, will be exchanged for new or comparable rebuilt parts, or a refurbished product, as determined by the  
Canon repair facility or the ASF.  
Warranty repair or replacement shall not extend the original warranty period of the defective product. This limited warranty does  
not cover any supplies or accessories, including without limitation print heads, ink cartridges and ink tanks, as to which there shall  
be no warranty or replacement.  
This limited warranty shall only apply if the product is used in conjunction with compatible computer equipment and  
compatible software, as to which items Canon shall have no responsibility.  
Non-Canon brand equipment and software that may be distributed with the product are sold “as is,” without  
warranty of any kind by Canon, including any implied warranty regarding merchantability or fitness for a particular  
purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is  
given by the manufacturer or producer thereof.  
This limited warranty covers all defects encountered in normal use of the product, and does not apply in the following cases:  
(a) Loss of or damage to the product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current  
fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon’s instruction manual,  
or service performed by other than a Canon repair facility or an ASF.  
(b) Use of parts or supplies (other than those sold by Canon) that cause damage to the product or cause abnormally frequent service  
calls or service problems.  
(c) If the product has had its serial number or dating altered or removed.  
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A  
PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED  
WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED  
ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON. (SOME  
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE  
LIMITATION MAY NOT APPLY TO YOU.) CANON SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS,  
INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR  
CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE  
USE OR MISUSE OF, OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE  
CLAIM IS BASED, AND EVEN IF CANON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO  
EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON BE GREATER IN AMOUNT THAN THE PURCHASE PRICE  
OF THE PRODUCT SOLD BY CANON WHICH CAUSED THE ALLEGED DAMAGE. WITHOUT LIMITING THE  
FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR  
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE  
THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON. (SOME STATES DO NOT ALLOW THE  
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR  
LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER  
THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A  
GIFT, AND STATES YOUR EXCLUSIVE REMEDY.  
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You may obtain technical support* for your product as follows:  
• For e-mail technical support, the latest driver downloads and answers to frequently asked questions  
(www.usa.canon.com/consumer)  
• 24-hour, 7-day-a-week, automated support for troubleshooting issues on most current products  
(1-800-423-2366)  
• 24-hour, Fax-On-Demand System for product specifications and technical information  
(1-800-526-4345)  
• Free technical support Monday–Saturday (excluding holidays) for products still under warranty  
(1-757-413-2848)  
• Technical support 7 days a week (excluding holidays) for products no longer under warranty, at $9.99 per incident  
(1-757-413-2848)  
If the problem can’t be corrected by using one of the above technical support options, you will be asked to follow the  
applicable procedures for warranty service. Note that a dated proof of purchase (bill of sale) is required to verify eligibility at  
the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale. You will also need to  
supply the product serial number.  
InstantExchange†  
InstantExchange is a warranty program that expedites, usually by the next business day, †† the exchange of a defective  
product with a refurbished product. The refurbished product you receive will be covered by the balance of the period remaining on  
your original limited warranty. Note that by using this service you will keep the replacement product that is sent to you, and  
your originally purchased product shall become the property of Canon.  
InstantExchange warranty program service is available only during the express limited-warranty period for your product and only  
in the continental United States, Alaska and Hawaii during such period.  
If the Canon Customer Care Center representative cannot correct the problem with your product over the telephone, and  
you elect InstantExchange warranty program service, the representative will issue you a reference number upon verification of  
warranty eligibility. You will be asked for information pertaining to your defective product and for a ship-to location for the  
replacement product (street address only). You must also provide a major credit card number that will be pre-authorized by Canon  
in an amount up to the cost of a new product at the time you elect InstantExchange warranty program service. Your credit card  
number will be charged in an amount up to the cost of a new product (i) if you do not return your defective product to a Canon  
repair facility by the date specified by Canon and in the manner described below; (ii) if the defect(s) in the product is/are not covered  
by this limited warranty; or (iii) if the warranty period on the product has expired or has not been sufficiently established by your  
supplying the appropriate documentation.  
The Canon repair facility will ship out the replacement product via overnight courier, prepaid by Canon.  
After receipt of the replacement product (with instructions and a pre-paid return waybill), follow the instructions to ship the  
defective product to a Canon repair facility. You must return the defective product in the shipping carton in which the replacement  
product was packed (be sure to retain your ink cartridges and tanks), and you must include the reference number, a copy of your  
dated proof of purchase (bill of sale) and a complete explanation of the problem. Do not include any other items in the return  
shipping container.  
Carry-In/ Mail-In  
Carry-In/Mail-In is a service program by which your defective product is repaired by an ASF. The name and telephone number  
of the ASF(s) nearest to your location may be obtained from our Web site at www.usa.canon.com, or by calling the Canon Customer  
Care Center at 1-800-423-2366. If shipping is involved, it is your responsibility to properly package and send your defective  
product, together with your dated proof of purchase, a complete explanation of the problem and a return address, to the ASF at  
your expense. Do not include any other items with your product. The repair(s) covered by this limited warranty will be made and  
the product will be returned to you without charge by the ASF. Repairs not covered under this limited warranty will be charged to  
you at such costs as each ASF may generally establish from time to time.  
This limited warranty gives you specific legal rights, and you may also have other rights that vary from state to state.  
*
Support program specifics are subject to change without notice.  
InstantExchange warranty program service is subject to availability of refurbished replacement units.  
†† 9 a.m.–5 p.m.(local), Monday–Friday (excluding holidays). The Canon Customer Care Center must receive pertinent information by 3 p.m. (E.S.T.) to  
ensure next-business-day InstantExchange warranty program service (two-business-day InstantExchange warranty service for Alaska and Hawaii).  
Canon does not guarantee next-business-day service in the event of factors beyond Canon’s reasonable control.  
MultiPASS MP730/MP700  
©2003 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc.  
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2 (–) key 1-4  
3 (+) key 1-4  
loading 2-2  
ADF 1-3  
removing jams 10-16, 10-17  
requirements for loading 2-1  
All frames printing 4-6, 4-7  
B&W key 1-5  
Black & white  
sending from machine 7-3  
Canceling  
key 1-4  
Card slot 1-3  
CD-ROM 1-1  
Characters, entering 7-2  
Cleaning  
Features 1-1  
High Resolution Paper HR-101N 2-3  
Coded Dial key 1-5  
adjusting for sending from machine 7-3, 7-4  
Color  
key 1-5  
Computer  
Copy key 1-4  
Jams  
Copying 5-1  
adjusting exposure 5-2  
document requirements 2-1  
in black & white 5-1  
in color 5-1  
LCD 1-4  
if nothing displays 10-14  
Machine 1-1  
problems 10-12  
MAINTENANCE menu 11-2  
MANUAL MODE 7-8  
Matte Photo Paper MP-101 2-3  
Memory card 4-1  
Date entering 7-1  
Density. See Exposure  
Destination labels 1-1  
Document  
Inserting 4-2  
cover 1-3  
problems using 10-12, 10-13  
Index  
I-1  
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MEMORY REFERENCE menu 11-6  
Menu key 1-4  
Printing  
Nozzle check pattern, printing 9-4  
Numeric keys 1-5  
ON/OFF (1 sec.) key 1-5  
keys 1-5  
power 10-14  
Open button 1-3  
Operation panel 1-3 to 1-5  
Paper  
removing jams in 10-15  
setting 2-4  
Receive mode  
Receiving to machine problems 10-12  
Photo Paper  
all frames 4-6, 4-7  
index 4-5, 4-6  
problems 10-12, 10-13  
Sending from machine  
requirements for loading on 2-1  
Power  
cord 1-1  
Print media  
Sending from machine problems 10-11, 10-12  
Set key 1-4  
Settings 11-2 to 11-8  
accessing 11-1  
recommended 2-3  
setting size 2-4  
setting type 2-4  
Printer cover 1-3  
Printhead 1-1  
Single frame printing 4-8 to 4-9  
Software  
aligning 9-5, 9-6  
cleaning 9-4  
holder 1-3  
problems installing 10-1  
problems removing 10-1  
SPECIAL COPY menu 11-2  
I-2  
Index  
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Speed dialing  
Start key 1-5  
cord 1-1  
Telephone line type  
setting from machine 7-1  
Telephone problems 10-12  
Tone key 1-5  
Transparencies CF-102 2-3  
Tray cover 1-3  
T-Shirt Transfers TR-201 2-3  
USER DATA menu 11-3 to 11-5  
VIVID PHOTO PRINT menu 11-8  
I
Index  
I-3  
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1-4  
Chapter 1  
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Quick Reference Guide  
Canon U.S.A., Inc.  
One Canon Plaza, Lake Success, NY 11042, U.S.A.  
Canon Inc.  
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan  
Canon Australia Pty. Ltd.  
1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia  
Canon Canada, Inc.  
6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada  
Canon Deutschland GmbH  
Europark Fichtenhain A10, 47807 Krefeld, Germany  
Canon Europa N.V.  
Bovenkerkerweg 59-61 P.O. BOX 2262, 1180 EG Amstelveen, The Netherlands  
Canon France S.A.  
17 quai du Président Paul Doumer, 92414 Courbevoie Cedex, France  
Canon Hong Kong Co., Ltd.  
9/F, The Hong Kong Club Building, 3A Chater Road, Central, Hong Kong  
Canon Latin America, Inc.  
703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A.  
Canon Mexicana S. de R.L. de C.V.  
Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F.  
Canon Singapore Pte. Ltd.  
79 Anson Road, #09-01/06, Singapore 079906  
Canon (U.K.) Ltd.  
Woodhatch, Reigate, Surrey, RH2 8BF, United Kingdom  
HT1-2222-00T-V.2.0  
XX2003A  
©CANON INC. 2003  
PRINTED IN THAILAND  
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