Cambridge Audio Home Theater System SS20 User Manual

SS20  
Premium ceiling speakers  
Installation guide  
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SS20Premiumceilingspeakers
INTRODUCTION  
Thank you for purchasing these Cambridge Audio Incognito SS20  
premium ceiling speakers. Incognito is a cost-effective, modular based  
system using standard Cat-5 or Cat-6 cable to distribute hi-fi quality  
sound and video images around the home. The SS20 are for use  
primarily in conjunction with the KP10 amplified keypad.  
About this unit  
Your new Incognito in-ceiling speakers have been designed specifically to  
enhance the performance of your home entertainment system.  
They are the result of an extensive research and development programme  
undertaken to provide you with accurate, uncompromised reproduction  
of movie soundtracks and music. With attention to detail second to  
none, these speakers are designed to deliver maximum enjoyment.  
They mount flush with the ceiling, and you can paint their frames and  
grilles to match the room's decor.  
Please take time to read this guide, as it contains important installation  
information. The SS20 can only be as good as the system it is  
connected to. Please do not compromise on your audio/visual source  
components. Naturally, we recommend products from the Cambridge  
Audio Azur range.  
Thanks for taking the time to read this manual, we do recommend you  
keep it for future reference.  
Matthew Bramble  
Technical Director  
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PREPARING THE LOCATION  
It is advisable to plan all aspects of installation in advance of work  
beginning, preferably with the house/flat building schematics if available.  
Great care should be taken to ensure that all building regulations are  
followed. If in doubt consult an expert.  
2. Use the template to mark the position for the mounting hole at the  
selected location.  
Before cutting ceiling speaker holes, it is suggested that the area is  
tested for clearance by making an L-shaped probe from strong wire  
(see illustration below), drilling a small hole in the target area,  
inserting the probe and slowly turning. Any obstructions will be  
immediately obvious, and the target area can be moved to a more  
suitable position.  
When placing the SS20 speakers, thought should be given to positions  
which give the best desired sound coverage throughout a room, while  
not interfering with existing or planned light fittings or joists. Also, locate  
speakers taking into account location of furnishings for optimal stereo  
reproduction.  
Use an L-shaped probe  
110mm  
Follow these steps to prepare the mounting location:  
to check available void  
space before cutting  
loudspeaker holes  
1. Remove the round cardboard pad from inside the supplied template  
(see below).  
3. Cut the mounting hole with a drywall or keyhole saw.  
Be sure the mounting surface is between 10 and 30mm thick, and  
that there is at least 80mm of clearance behind the mounting  
surface. Also, be sure no wall studs or other objects block the back  
of the speaker.  
SS20  
207mm diameter  
mounting hole  
4 Incognito premium ceiling speakers  
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SS20 Premium ceiling speakers  
PAINTING THE FRAME AND GRILLE  
CARE AND MAINTENANCE  
Remove grille by inserting a small hook or similar small implement into  
one of the grille openings, then pulling on the grille.  
Your speakers are an example of superior design and craftsmanship.  
These suggestions will help you care for them so you can enjoy them  
for years.  
Fit the clear plastic painting mask provided when painting the speaker  
surround to avoid getting paint getting on the speaker cone.  
Keep the speakers dry. If they get wet dry immediately. Liquids can  
contain minerals that can corrode electronic components.  
Keep the speakers away from dust or dirt, which can cause premature  
wear of parts.  
Wipe the speaker frame occasionally with a damp cloth to keep it  
looking new. Do not use harsh chemicals, cleaning solvents or strong  
detergents.  
Incognito premium ceiling speakers 5  
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MOUNTING THE SS20  
Before mounting, ensure that the four fixing screws are slackened off so  
that the red mounting dog-legs can move freely.  
3. Using a wire stripper, remove  
about 10mm of insulation from  
both ends of each conductor,  
and then twist the strands of  
each conductor.  
Move each red dog-leg foot to the LEFT into it’s holding slot, and then  
insert the speaker into the mounting hole.  
100mm  
10mm  
Using a cross-head screwdriver, slowly turn each fixing screw clockwise.  
This will move the mounting dog-legs out of their slots.  
4. Observing polarity is of the utmost importance while connecting  
your speakers. Ensure that the red (+) terminals on your  
amplification system are connected to the red (+) on the  
speakers, and black (-) on your amplification system to black (-)  
on your speakers.  
Tighten each fixing screw until the mounting dog-legs grip the ceiling.  
CONNECTING THE SS20  
Do not compromise the performance of your system by using  
inferior quality speaker cables. We recommend that high quality  
cables of 16 gauge or higher be used. Your professional dealer will  
give you good advice. Always unplug all A.C. powered components  
before making any loudspeaker or component connections. This will  
avoid the risk of electric shock or damage to your equipment.  
Amplifier  
SS20  
The speaker cable is coded with a bead or stripe down one  
lead’s insulation, or has differently coloured wires. Press the  
spring-loaded red or black terminal to reveal the connecting  
hole. Insert the stripped end of the speaker wire, then release.  
Follow these steps to connect the speaker to your amplification system:  
1. Route the speaker cable from your amplification system to the  
speakers.  
5. If your speakers are wired incorrectly they will be out of phase  
and sound hollow and indistinct, with a weak bass. Re-check  
your connections for correct polarity and reverse the connections  
if necessary.  
Avoid routing the speaker cable near electrical wires  
Do not nail or staple the cable  
2. Separate about 100mm of speaker cable at each end.  
6 Incognito premium ceiling speakers  
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SS20 Premium ceiling speakers  
TROUBLESHOOTING  
TECHNICAL SPECIFICATIONS  
+
Frequency response  
Impedance  
58Hz–20kHz ( / 2dB)  
-
There is no sound  
4 Ohms  
Ensure that the amplifier is set correctly.  
Operational efficiency  
Weight  
90dB for 2.83V  
1.1kg / 2.4lbs  
240 x 75mm (9.4 x 3”)  
Check that the interconnects are inserted correctly.  
Dimensions  
The sound is distorted or garbled  
Check aerial connections and placements.  
The crossed-out wheeled bin is the European Union  
symbol for indicating separate collection for electrical  
and electronic equipment. This product contains  
electrical and electronic equipment which should be  
reused, recycled or recovered and should not be  
disposed of with unsorted regular waste. Please return  
the unit or contact the authorised dealer from whom you  
purchased this product for more information.  
There is a hum coming from the speaker  
Ensure that all cable connections are secure.  
There is unwanted background noise and interference  
Move the tuner (or other source) away from any other electrical  
equipment that may be likely to cause interference.  
This product complies with European Low Voltage  
(73/23/EEC) and Electromagnetic Compatibility  
(89/336/EEC) Directives when used and installed  
according to this instruction manual. For continued  
compliance only Cambridge Audio accessories should  
be used with this product and servicing must be referred  
to qualified service personnel.  
The remote handset will not function  
Check that the batteries have not expired.  
Ensure that nothing is blocking the remote sensor.  
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LIMITED WARRANTY  
Cambridge Audio warrants this product to be free from defects in  
materials and workmanship (subject to the terms set forth below).  
Cambridge Audio will repair or replace (at Cambridge Audio’s option)  
this product or any defective parts in this product. Warranty periods may  
vary from country to country. If in doubt consult your dealer and ensure  
that you retain proof of purchase.  
Audio dealer, or authorised service agent which is authorised to do  
Cambridge Audio warranty work. Any unauthorised repairs will void this  
warranty. This warranty does not cover products sold AS IS or WITH  
ALL FAULTS.  
REPAIRS OR REPLACEMENTS AS PROVIDED UNDER THIS WARRANTY  
ARE THE EXCLUSIVE REMEDY OF THE CONSUMER. CAMBRIDGE AUDIO  
SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL  
DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY IN  
THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY LAW, THIS  
WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND  
IMPLIED WARRANTIES WHATSOEVER INCLUDING, BUT NOT LIMITED  
TO, THE WARRANTY OF MERCHANTABILITY AND FITNESS FOR A  
PRACTICAL PURPOSE.  
To obtain warranty service, please contact the Cambridge Audio  
authorised dealer from which you purchased this product. If your dealer  
is not equipped to perform the repair of your Cambridge Audio product,  
it can be returned by your dealer to Cambridge Audio or an authorised  
Cambridge Audio service agent. You will need to ship this product in  
either its original packaging or packaging affording an equal degree  
of protection.  
Proof of purchase in the form of a bill of sale or receipted invoice, which  
is evidence that this product is within the warranty period, must be  
presented to obtain warranty service.  
Some countries and US states do not allow the exclusion or limitation of  
incidental or consequential damages or implied warranties so the above  
exclusions may not apply to you. This warranty gives you specific legal  
rights, and you may have other statutory rights, which vary from state to  
state or country to country.  
This warranty is invalid if (a) the factory-applied serial number has been  
altered or removed from this product or (b) this product was not  
purchased from a Cambridge Audio authorised dealer. You may call  
Cambridge Audio or your local country Cambridge Audio distributor to  
confirm that you have an unaltered serial number and/or you purchased  
from a Cambridge Audio authorised dealer.  
This warranty does not cover cosmetic damage or damage due to acts  
of God, accident, misuse, abuse, negligence, commercial use, or  
modification of, or to any part of, the product. This warranty does not  
cover damage due to improper operation, maintenance or installation,  
or attempted repair by anyone other than Cambridge Audio or a Cambridge  
8 Incognito premium ceiling speakers  
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