Brother Sewing Machine BES 962BC User Manual
INSTRUCTION MANUAL  
BES-962BC  
BES-1262BC  
Please read this manual before using the machine.  
Please keep this manual within easy reach for quick reference.  
NINE NEEDLE SIX HEAD ELECTRONIC EMBROIDERY MACHINE  
TWELVE NEEDLE SIX HEAD ELECTRONIC EMBROIDERY MACHINE  
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Thank you very much for buying a BROTHER sewing machine. Before using your new machine,  
please read the safety instructions below and the explanations given in the instruction manual.  
With industrial sewing machines, it is normal to carry out work while positioned directly in front  
of moving parts such as the needle and thread take-up lever, and consequently there is always a  
danger of injury that can be caused by these parts. Follow the instructions from training personnel  
and instructors regarding safe and correct operation before operating the machine so that you  
will know how to use it correctly.  
SAFETY INSTRUCTIONS  
1 Safety indications and their meanings  
This instruction manual and the indications and symbols that are used on the machine itself are  
provided in order to ensure safe operation of this machine and to prevent accidents and injury to  
yourself or other people. The meanings of these indications and symbols are given below.  
Indications  
The instructions which follow this term indicate situations where  
failure to follow the instructions will almost certainly result in death  
or severe injury.  
DANGER  
The instructions which follow this term indicate situations where  
failure to follow the instructions could cause injury when using the  
machine or physical damage to equipment and surroundings.  
CAUTION  
Symbols  
.................This symbol (  
) indicates something that you should be careful of.  
The picture inside the triangle indicates the nature of the caution that must be  
taken. (For example, the symbol at left means "beware of injury".)  
.................This symbol (  
) indicates something that you must not do.  
.................This symbol (  
) indicates something that you must do.  
The picture inside the circle indicates the nature of the thing that must be done.  
(For example, the symbol at left means "you must make the ground connection".)  
BES-962BC • BES-1262BC  
1
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2 Notes on safety  
DANGER  
Wait at least 5 minutes after turning off the power switch and disconnecting the power cord from the wall  
outlet before opening the face plate of the control box. Touching areas where high voltages are present can  
result in severe injury.  
CAUTION  
Environmental requirements  
Use the sewing machine in an area which is free  
from sources of strong electrical noise such as  
high-frequency welders.  
The ambient temperature should be within the  
range of 5°C to 35°C during use.  
Temperatures which are lower or higher than this  
Sources of strong electrical noise may cause  
problems with correct operation.  
may cause problems with correct operation.  
The relative humidity should be within the range  
of 45% to 85% during use, and no dew forma-  
tion should occur in any devices.  
Excessively dry or humid environments and  
dew formation may cause problems with cor-  
rect operation.  
Any fluctuations in the power supply voltage  
should be within 10% of the rated voltage for  
the machine.  
Voltage fluctuations which are greater than this  
may cause problems with correct operation.  
The power supply capacity should be greater  
than the requirements for the sewing machine's  
electrical consumption.  
Avoid exposure to direct sunlight during use.  
Exposure to direct sunlight may cause prob-  
lems with correct operation.  
Insufficient power supply capacity may cause  
problems with correct operation.  
In the event of an electrical storm, turn off the  
power and disconnect the power cord from the  
wall outlet.  
Lightning may cause problems with correct  
operation.  
Installation  
Machine installation should only be carried out  
by a qualified technician.  
Be sure to wear protective goggles and gloves  
when handling the lubricating oil or grease, so  
that no oil or grease gets into your eyes or onto  
your skin, otherwise inflammation can result.  
Furthermore, do not drink the oil or grease un-  
der any circumstances, as they can cause vom-  
iting and diarrhoea.  
Contact your Brother dealer or a qualified elec-  
trician for any electrical work that may need to  
be done.  
The sewing machine weighs more than 720 kg.  
The installation should be carried out by a lift  
or a crane.  
Keep the oil out of the reach of children.  
Avoid setting up the sewing machine near  
sources of strong electrical noise such as high-  
frequency welding equipment.  
If this precaution is not taken, incorrect machine  
operation may result.  
Do not connect the power cord until installa-  
tion is complete, otherwise the machine may  
operate if the start switch is pressed by mis-  
take, which could result in injury.  
Secure the machine with the adjustment bolts  
on the sound floor so that it will not move.  
Be sure to connect the ground. If the ground  
connection is not secure, you run a high risk of  
receiving a serious electric shock, and problems  
with correct operation may also occur.  
When securing the cords, do not bend the cords  
excessively or fasten them too hard with  
staples, otherwise there is the danger that fire  
or electric shocks could occur.  
BES-962BC • BES-1262BC  
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2
CAUTION  
Sewing  
This sewing machine should only be used by  
operators who have received the necessary  
training in safe use beforehand.  
Secure the machine with the adjustment bolts  
on the sound floor before use the machine so  
that it will not move.  
The sewing machine should not be used for any  
applications other than sewing.  
Attach all safety devices before using the sew-  
ing machine. If the machine is used without  
these devices attached, injury may result.  
Be sure to wear protective goggles when using  
the machine.  
If goggles are not worn, there is the danger that  
if a needle breaks, parts of the broken needle  
may enter your eyes and injury may result.  
Do not touch any of the moving parts or press  
any objects against the machine while sewing,  
as this may result in personal injury or damage  
to the machine.  
Turn off the power switch at the following times,  
otherwise the machine may operate if the start  
switch is pressed by mistake, which could re-  
sult in injury.  
Do not touch the pulse motor and sewing ma-  
chine bed section during operation or for 30 min-  
utes after operation. Otherwise burns may result.  
If an error occurs in machine operation, or if ab-  
normal noises or smells are noticed, immediately  
turn off the power switch. Then contact your  
nearest Brother dealer or a qualified technician.  
• When threading the needle  
• When replacing the bobbin and needle  
• When not using the machine and when leav-  
ing the machine unattended  
If the machine develops a problem, contact your  
nearest Brother dealer or a qualified technician.  
Do not get on the table.  
Table may be damaged.  
Cleaning  
Turn off the power switch before starting any  
cleaning work, otherwise the machine may op-  
erate if the start switch is pressed by mistake,  
which could result in injury.  
Be sure to wear protective goggles and gloves  
when handling the lubricating oil or grease, so  
that no oil or grease gets into your eyes or onto  
your skin, otherwise inflammation can result.  
Furthermore, do not drink the oil or grease un-  
der any circumstances, as they can cause vom-  
iting and diarrhoea.  
Keep the oil out of the reach of children.  
Maintenance and inspection  
Maintenance and inspection of the sewing ma-  
chine should only be carried out by a qualified  
technician.  
If the power switch needs to be left on when  
carrying out some adjustment, be extremely  
careful to observe all safety precautions.  
Ask your Brother dealer or a qualified electri-  
cian to carry out any maintenance and inspec-  
tion of the electrical system.  
Use only the proper replacement parts as speci-  
fied by Brother.  
If any safety devices have been removed, be ab-  
solutely sure to re-install them to their original  
positions and check that they operate correctly  
before using the machine.  
Turn off the power switch and disconnect the  
power cord from the wall outlet at the following  
times, otherwise the machine may operate if the  
treadle is depressed by mistake, which could  
result in injury.  
Any problems in machine operation which re-  
sult from unauthorized modifications to the ma-  
chine will not be covered by the warranty.  
• When carrying out inspection, adjustment  
and maintenance  
• When replacing consumable parts such as  
the rotary hook and knife.  
BES-962BC • BES-1262BC  
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3
3 Warning labels  
*
The following warning labels appear on the sewing machine.  
Please follow the instructions on the labels at all times when using the machine. If the labels have been  
removed or are difficult to read, please contact your nearest Brother dealer.  
1
Safety devices: Finger guard, Belt cover, etc.  
CAUTION  
Moving parts  
may cause injury.  
Operate with safety devices.  
turn off main switch before  
changing needle, cleaning  
etc.  
2
DANGER  
GEFAHR  
DANGER  
PELIGRO  
Un voltaje inadecuado  
puede provocar las  
heridas.  
Hazardous voltage  
will cause injury,  
Un voltage non adapté  
provoque des blessures.  
Hochspannung  
verletzungsgefahr!  
Turn off main  
Pour ouvrir cette plaque,  
couper le contact  
general de la machine  
et debrancher le cable  
Vor Öffnen des  
Gehäuses  
Hauptschalter  
ausschalten und  
Antes de abrir esta  
tapa, desconecte la  
máquina y  
switch and unplug  
power cord before  
opening this cover.  
desenchufela de la red.  
Netzstecker ziehen! d’alimentation.  
3
CAUTION  
ACHTUNG  
ATTENTION  
ATENCION  
Table may  
be damaged. beschädigt  
Der Tisch kann Vous risquez  
La mesa se  
d’endommager puede dañar.  
la table.  
werden.  
Do not get on Nicht auf den  
No montez pas No pise la  
the table.  
Tisch stehen.  
sur la table.  
mesa.  
Never touch or push the thread  
take up during operation as it  
may result in injuries machine.  
Never touch or push the  
needle bar during operation  
as it may result in injuries or  
damage to the sewing ma-  
chine.  
4
6
5
7
Direction of operation  
CAUTION  
Do not touch this part during activitation or  
for 30 minutes after shut-off. Otherwise burns  
may result.  
BES-962BC • BES-1262BC  
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4
4
Finger guard  
3
6
7
5
Belt cover  
3
2
BES-962BC  
7
1
2
1
BES-962BC • BES-1262BC  
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5
Procedure of Reading This Manual  
Explanation of models  
This manual explains two models:  
- BES-962BC (9 needles)  
- BES-1262BC (12 needles)  
Explanation for individual model is provided by identifying the model name. Check  
the model before using the machine. The display is BES-1262BC.  
Configuration of this manual  
This manual consists of the following chapters:  
Chapter 1  
An Introduction of Embroidery Machine  
Provides information on the specifications of the embroidery machine, software  
installation environment, and basic software operations.  
Chapter 2  
Preparation of Embroidery Machine  
Describes machine installation and preparation to be conducted before starting  
embroidering operation.  
Chapter 3  
Embroidering Procedures  
Provides explanations on the operation panel and briefly reviews the flow of  
embroidering processes.  
Chapter 4  
Selecting and Transferring Embroidery Data  
Explains how to use the Embroidery Data Explorer.  
Chapter 5  
Editing Embroidery Data  
Explains how to use the Embroidery Data Editor.  
Chapter 6  
Embroidering  
Explains how to use the Machine Controller.  
Chapter 7  
Operation of Machine  
Provides information on machine operation during embroidering.  
Chapter 8  
Creating Production Report  
Explains how to use the production report program.  
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Chapter 9  
Maintenance  
Describes appropriate maintenance of the machine.  
Chapter 10 Adjustment  
Explains how to adjust the needles.  
Chapter 11 List of Error Codes  
Provides information on error codes and action to be taken.  
Chapter 12 Troubleshooting  
Provides troubleshooting for the machine.  
Connection and Installation of Optional Equipment  
Describes connections between the machine/computer and optional equipment  
available.  
BES-962BC • BES-1262BC  
7
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Contents  
SAFETY INSTRUCTIONS ............................................................................ 1  
Procedure of Reading This Manual ........................................................... 6  
Chapter 1 An Introduction of Embroidery Machine  
1. Specifications ........................................................................................ 16  
2. Software ................................................................................................. 17  
2-1 Necessary Systems ....................................................................................17  
2-2 Configuration of Software ...........................................................................17  
2-3 Notes on use ...............................................................................................18  
2-4 Help.............................................................................................................18  
2-5 Basic Operation of Software .......................................................................19  
2-6. Handling of floppy disk ...............................................................................23  
Chapter 2 Preparation of Embroidery Machine  
1. Names of Machine Components.......................................................... 26  
2. Installation ............................................................................................. 27  
2-1 Transportation of Machine ..........................................................................27  
2-2 Installation of Machine ................................................................................29  
2-3 Preparation of Needle Bar Case .................................................................30  
2-4 Mounting of Table .......................................................................................32  
2-5 Mounting of Cotton Stand ...........................................................................36  
2-6 Lubrication to Needle Bar Case ..................................................................38  
2-7 Connection of Personal Computer to Machines (for connecting 4 sets)..... 39  
2-8 Connection of Power Supply.......................................................................41  
2-9 Installation of Software................................................................................42  
3. Preparation for Embroidering .............................................................. 43  
3-1 Upper Threading .........................................................................................43  
3-2 Replacement of Bobbin...............................................................................46  
3-3 Replacing and Selecting Needle.................................................................47  
3-4 Attachment of Embroidery Hoop and Frame ..............................................48  
3-5 Adjustment of Thread Tension ....................................................................55  
Chapter 3 Embroidering Procedures  
Functions of Operation Panel .................................................................. 58  
Operation Panel ................................................................................................58  
Switches at Machine Heads..............................................................................60  
Switches on Tension Plate ................................................................................60  
Flowchart of Preparation for Embroidering............................................ 62  
Run the Software ..............................................................................................63  
Turn on the Machine Power ..............................................................................63  
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Register the Machine Name..............................................................................64  
Retrieve the Embroidery Data ...........................................................................64  
Start Embroidering ............................................................................................65  
Chapter 4 Selecting and Transferring Embroidery Data  
Functions (Command Reference)............................................................ 68  
Description of Screen ............................................................................... 69  
Creating a Directory .................................................................................. 70  
Transferring data....................................................................................... 71  
Copy ........................................................................................................... 73  
Select from Menu ..............................................................................................73  
Drag Data ..........................................................................................................73  
Moving Data ............................................................................................... 74  
Select from Menu ..............................................................................................74  
Drag Data ..........................................................................................................74  
Deleting Data ............................................................................................. 75  
Recreate an icon ....................................................................................... 76  
Select all..................................................................................................... 77  
Renaming Data .......................................................................................... 78  
Finding Data .............................................................................................. 79  
Adjusting Screen Display ......................................................................... 81  
Reading Data in Floppy Disk.................................................................... 82  
Reading DOS Format Data ...............................................................................82  
Converting the Non DOS format data ...............................................................84  
Reading Data in Paper Tape..................................................................... 88  
Settings for Data Reading ........................................................................ 90  
Writing Data in DST Format...................................................................... 91  
Viewing Pattern Information .................................................................... 92  
Chapter 5 Editing Embroidery Data  
Functions (Command Reference)............................................................ 94  
Description of Screen ............................................................................... 96  
Opening Embroidery Data ........................................................................ 97  
Setting Display .......................................................................................... 98  
Centering...........................................................................................................98  
Zoom .................................................................................................................98  
Needle Penetration .........................................................................................100  
Embroidering Start/End...................................................................................100  
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Trim and pause ...............................................................................................100  
Microstitch .......................................................................................................101  
Needle Bar and Speed Range ........................................................................101  
Thread Color ...................................................................................................105  
Tool bar ...........................................................................................................106  
Status Bar .......................................................................................................106  
Back to Previous Status ......................................................................... 107  
Undo................................................................................................................107  
Redo................................................................................................................107  
Editing ...................................................................................................... 108  
Rotate..............................................................................................................108  
Horizontal Flip .................................................................................................109  
Vertical Flip .....................................................................................................109  
Point Symmetry ...............................................................................................109  
Repeat.............................................................................................................109  
Resize .............................................................................................................111  
Delete Stitch....................................................................................................111  
Insert or Delete Code ......................................................................................112  
Insert Lock Stitch.............................................................................................113  
Changing Data ......................................................................................... 114  
Changing Start ................................................................................................114  
Changing End .................................................................................................115  
Mask................................................................................................................116  
Group ....................................................................................................... 117  
Setting Group for Repetition............................................................................118  
Selecting from Menu .......................................................................................118  
Merge........................................................................................................ 119  
Saving Data.............................................................................................. 121  
Save ................................................................................................................121  
Save As... ........................................................................................................122  
Viewing Pattern Information .................................................................. 123  
Printing Data ............................................................................................ 124  
Chapter 6 Embroidering  
Functions (Command Reference).......................................................... 126  
When the Power to the Machine is Off............................................................126  
When the Power to the Machine is On............................................................126  
Description of Screen ............................................................................. 129  
Settings before Turning On the Machine .............................................. 130  
Displaying the Tool Bar ...................................................................................130  
Displaying the Status Bar................................................................................131  
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Upgrading the Version of Interface Board.......................................................131  
Reset Interface Board .....................................................................................131  
Communication Port........................................................................................131  
Language ........................................................................................................132  
Settings after Turning Power On ........................................................... 133  
Tool Bar...........................................................................................................133  
Status Bar .......................................................................................................133  
Zoom In ...........................................................................................................133  
Zoom Out ........................................................................................................133  
Zoom In Specified Range................................................................................134  
Fit to Window ..................................................................................................134  
Whole Pattern .................................................................................................134  
Grid .................................................................................................................135  
Hoop................................................................................................................135  
Hoop position fine adjustment .........................................................................135  
Needle Penetration .........................................................................................136  
Thread Color ...................................................................................................137  
Needle Bar and Speed Range ........................................................................137  
Setting Needle Bar ..........................................................................................137  
Setting Ranges................................................................................................141  
Grid Setting .....................................................................................................142  
Background color ............................................................................................142  
Renaming Machine .........................................................................................143  
Viewing Machine Information ..........................................................................144  
Design Information ..........................................................................................144  
Setting Window Display ..................................................................................144  
Minimizing and Aligning Windows...................................................................145  
Language ........................................................................................................147  
Copying Data to Other Machines ....................................................................147  
Configuration...................................................................................................148  
Upgrading the Machine Program ....................................................................148  
Setting the Machine ................................................................................ 149  
Needle Bar ......................................................................................................149  
Same Speed Range........................................................................................150  
Pause ..............................................................................................................150  
Speed Range ..................................................................................................151  
Head Operation Suspend................................................................................151  
Hoop Feed Position.........................................................................................152  
Embroidery Area .............................................................................................152  
Embroidery Hoop ............................................................................................153  
Thread Trimming .............................................................................................156  
Boring ..............................................................................................................157  
Thread Breakage Sensor ................................................................................158  
Automatic Step Back.......................................................................................159  
Automatic Hoop Feed .....................................................................................159  
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End of embroidery ...........................................................................................160  
Mending ..........................................................................................................161  
Adjust ..............................................................................................................162  
Activating speed up of driving shaft ................................................................163  
Activate escape with pause.............................................................................163  
Short stitch speed reduction............................................................................164  
Thin Material or Thick Material ........................................................................165  
Area Trace ......................................................................................................166  
Default Settings...............................................................................................167  
Show Setting ...................................................................................................168  
Load Setting ....................................................................................................170  
Save Setting....................................................................................................171  
Load Hoop.......................................................................................................172  
Embroidering ........................................................................................... 177  
Starting Embroidering .....................................................................................177  
Moving the Home Position ..................................................................... 179  
Step-forward/Step-back .......................................................................... 180  
Entering in the Step-forward/Step-back Mode ................................................180  
Setting Step-forward/Back Distance or Timing ...............................................181  
Stepping Forward/Back...................................................................................182  
Resuming Embroidering..................................................................................183  
Moving Embroidery Position ................................................................. 184  
Centering Pattern .................................................................................... 185  
Saving Data.............................................................................................. 186  
Save ................................................................................................................186  
Save As... ........................................................................................................186  
Test ........................................................................................................... 187  
Running Other Programs ....................................................................... 188  
Chapter 7 Operation of Machine  
1. Operating Procedures ........................................................................ 190  
1-1 Power Source ...........................................................................................190  
1-2 Preparation for Embroidering....................................................................190  
2. Stopping the Machine ......................................................................... 191  
2-1 Procedure to Stop the Machine ................................................................191  
2-2 Resetting Machine Stop............................................................................191  
2-3 Emergency Stop of the Machine...............................................................191  
2-4 Resetting Emergency Stop .......................................................................191  
3. Permission for Hoop Movement ........................................................ 192  
4. Measures against Thread Breakage .................................................. 193  
4-1 Remedies ..................................................................................................193  
4-2 Mending ....................................................................................................194  
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5. Jog Embroidering ............................................................................... 196  
6. Hoop Feed Position ............................................................................ 196  
7. Area Check .......................................................................................... 197  
7-1 External Tracing........................................................................................197  
7-2 Automatic Hoop Movement in Area ..........................................................197  
8. Jog Switches ....................................................................................... 198  
8-1 Hoop Movement to Start Position .............................................................198  
8-2 Inching Mode during Embroidering (Forcible Hoop Movement) ...............199  
Chapter 8 Creating Production Report  
Functions (Command Reference).......................................................... 202  
Description of Screen ............................................................................. 203  
Displaying Report ................................................................................... 204  
Display Example of Details .............................................................................205  
Display Example of Thread Breakage Information on Needle Bar..................206  
Display Example of Thread Breakage Information in Pattern .........................207  
Display Example of Output Information...........................................................208  
Display Example of Total Output Information..................................................210  
Setting Display Items .............................................................................. 211  
General ...........................................................................................................211  
Details .............................................................................................................212  
Thread Breakage Information on Needle Bar .................................................213  
Thread Breakage Information in Pattern .........................................................213  
Output Information ..........................................................................................214  
Total Output Information .................................................................................215  
Recess Time Setting .......................................................................................216  
Save As CSV... ......................................................................................... 217  
Printing Production Report .................................................................... 218  
Page Setup .....................................................................................................218  
Print.................................................................................................................218  
Copying Report Data............................................................................... 219  
Deleting Report........................................................................................ 220  
Chapter 9 Maintenance  
1. Cleaning ............................................................................................... 222  
1-1 Cleaning and Lubrication of Rotary Hook .................................................222  
1-2 Cleaning of Needle Plate ..........................................................................223  
1-3 Cleaning of Lowre Shaft Module Fan........................................................223  
2. Oiling .................................................................................................... 224  
2-1 Head .........................................................................................................224  
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3. Greasing............................................................................................... 226  
3-1 Head .........................................................................................................226  
3-2 Feed Guide Section ..................................................................................230  
Chapter 10 Adjustment  
1. Adjusting Needle Bar Height.............................................................. 232  
2. Replacing (Attaching) Rotary Hook................................................... 236  
3. Adjustment of Clearance Between Needle and Rotary Hook.......... 237  
4. Adjustment of Timing Between Needle and Rotary Hook ............... 238  
5. Adjustment of Presser Foot Height ................................................... 239  
6. Adjustment of Thread Trimmer.......................................................... 240  
6-1 Attaching the Fixed Knife ..........................................................................240  
6-2 Checking the Movable Knife Position .......................................................240  
7. Thread Wiper Adjustment .................................................................. 242  
8. Adjusting the Belt Tension................................................................. 243  
Chapter 11 Error code list  
Chapter 12 Troubleshooting  
Mechanical Section ................................................................................. 252  
Electrical Section .................................................................................... 254  
Personal Computer Section ................................................................... 263  
Connection and Installation of Optional Equipment  
Attaching Bobbin Winder ....................................................................... 266  
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Chapter 1 An Introduction of Embroidery Machine  
Chapter 1  
An Introduction of Embroidery Machine  
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Chapter 1 An Introduction of Embroidery Machine  
1. Specifications  
9 needle embroidery machine head  
(six-head type)  
12 needle embroidery machine head  
(six-head type)  
Embroidery machine used  
Application  
Sewing speed  
Pattern embroidery  
Maximum 1000 rpm  
Distance between heads  
400 mm  
450 (V) x 420 (H) mm (With all heads)  
Maximum feed range  
Sewing area  
450 (V) x 500 (H) mm (With every other head)  
95 (V) x 360 (H) mm (With cap frame)  
450 (V) x 420 (H) mm (With sash frame and all heads)  
430 (V) x 300 (H) mm (With maximum-size tubular square hoop/flat hoop and all heads  
85 (V) x 360 (H) mm (With cap frame)  
)
450 (V) x 500 (H) mm (With sash frame/flat hoop and every other head)  
Feed system  
Stitch length  
By timing belt and stepping motor drive  
0.1 ~ 12.7 mm (minimum pitch: 0.1 mm)  
3.5 2DD floppy disk (Tajima format)  
Paper tape with 25.4 mm width/8 holes (Tajima, Barudan, Zanks)  
3.5 2HD floppy disk (the equivalent to Tajima format)  
3.5 2DD floppy disk (Barudan FDR/FMC format)  
3.5 2DD floppy disk (ZSK format)  
Storage medium  
Thread trimming  
Needle thread breakage  
Power supply  
Automatic thread trimmer  
Needle thread breakage detector  
Single phase 200 V, 50/60 Hz, 1.7kVA  
720 kg  
Weight  
(Before assembly) 3650 (W) x 810 (L) x 1650 (H) mm  
Dimensions  
(Leg height)  
(After setup)  
1310 mm  
3650 (W) x 1400 (L) x 1650 (H) mm  
Embroidery hoops in different sizes, Bobbin winder,  
Parts for boring  
Options  
Fluorescent lamp  
Option  
Standard  
BES-962BC • BES-1262BC  
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16  
Chapter 1 An Introduction of Embroidery Machine  
2. Software  
2-1 Necessary Systems  
The following systems are needed for installing the software.  
• Personal computer with a CPU of Intel Pentium 133 MHz or above  
(150 MHz or above is recommended.)  
• Memory of 16 MB or above (32 MB or above is recommended.)  
• Free space of 100 MB or above in the hard disk  
• 3.5 floppy disk drive  
• CD-ROM drive  
• Video card of 1024 x 768 resolution in 256 colors  
(1280 x 1024 in 65000 colors is recommended.)  
• Windows 95  
2-2 Configuration of Software  
This software is mainly composed of the following four programs. The software is  
provided on CD-R.  
(1) Embroidery Machine Controller  
(2) Embroidery Data Explorer  
(3) Embroidery Data Editor  
(4) Production Report  
Program Functions  
(1) Machine Controller  
This program controls embroidering operation of the machine.  
A embroidering status can be displayed on the screen in real time, and data for  
operating the machine can be set.  
(2) Embroidery Data Explorer  
This program handles files of embroidery data on patterns.  
Transmission of embroidery data to the machine, as well as copy, move and  
retrieval of a file are available by means of this program. Embroidery data can  
be converted from the paper tape or floppy disk.  
(3) Embroidery Data Editor  
This program allows editing of data on embroidering operation including scaling,  
rotation, color change, etc.  
(4) Production Report  
This program is for collecting data on actual embroidering operation and  
calculating output, etc.  
BES-962BC • BES-1262BC  
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Chapter 1 An Introduction of Embroidery Machine  
Relationship among Programs  
When the software is started, the program (1) for actuating the machine starts first.  
Next, embroidery data is called by the program (2). Use the program (3), when  
required, for editing and embroidering. The embroidery data is totaled by the  
program (4).  
The programs (2), (3), and (4) can be started from the menu of the program (1).  
Each program can also be started independently.  
(2)  
Embroidery  
Data Explorer  
Effective only when this is  
independently started  
(1)  
Machine  
Controller  
(3)  
Embroidery  
Data Editor  
(4)  
Production  
report  
2-3 Notes on use  
• Do not start other application software while the machine controller is used.  
• Do not set the screen saver.  
To cancel setting, select the "Screen saver" on the "Control panel" screen and  
set "Not used".  
• Set the computer not to use the system agent included in the Windows 95 PLUS!.  
2-4 Help  
The software is equipped with an on-line help function as an accessory.  
Click  
, then the icon of the desired item. A message is displayed to explain the  
meaning and usage of the item. Pressing the [F1] key brings up the help screen of  
the application for your reference.  
BES-962BC • BES-1262BC  
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Chapter 1 An Introduction of Embroidery Machine  
2-5 Basic Operation of Software  
This section explains the basics of using the software. It covers only the operating  
procedures that are commonly used for the software. If there are any special  
operating procedures inherent to a program, they are explained in each section.  
How to Use the Mouse  
When selecting an icon or a menu displayed on the screen, move the white arrow  
pointer on the screen to the required position, then press the button on the mouse.  
Place the mouse on a flat, smooth surface and move it by sliding on it. The white  
arrow pointer moves along the mouse motion.  
The mouse has two buttons. The left one is used in general. There are three ways  
of operating the mouse button as described below:  
Click  
Press the left button of the mouse once.  
"Click [xx]" means moving the white arrow pointer to "xx" and pressing the left  
button once.  
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Chapter 1 An Introduction of Embroidery Machine  
Double-click  
Press the left mouse button twice continuously. Do not leave a long pause in  
between.  
"Double-click [xx]" means moving the white arrow pointer to "xx" and pressing  
the left button twice continuously.  
Drag  
Move the mouse while holding down the left button.  
Dragging is used for defining an area.  
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Chapter 1 An Introduction of Embroidery Machine  
Names of Screen Components  
Names of major components on the screen of the machine controller are described  
below:  
Menu  
Tool bar  
Upward  
Dimmed icons cannot  
movement  
be used unless an  
appropriate item is  
selected.  
Scroll bar  
Downward  
movement  
Rightward movement  
Leftwardmovement  
Statusbar  
Menu  
Processing of software is carried out by giving relative commands.  
Commands are divided in groups and stored in each menu. The menu displayed  
on the screen changes depending on the program which is currently active.  
Tool bar  
A command is executed by clicking a relative icon (illustrated button) on the  
screen. If it is hard to recognize icons from illustrations, move the white arrow  
pointer to the icon. The name of the icon is displayed.  
Scroll bar, scroll box, and scroll arrow  
Some patterns may not be displayed entirely on the screen. Use the scroll bar to  
see hidden parts of the pattern into view.  
When displaying the right part, for example, click the scroll arrow at the right end.  
The box in the scroll bar moves to the right. By dragging the scroll box to the  
right, the screen can scroll quickly.  
The vertical scroll bar can be used in the same way.  
Status bar  
This bar is for displaying a brief description of the selected command.  
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Chapter 1 An Introduction of Embroidery Machine  
Selection of Menu  
Processing of software is carried out by giving a command. A command can be  
given by the mouse as described below:  
1. Move the arrow pointer to a menu name and click there.  
2. A list of commands is displayed. Click the required command.  
Dimmed commands  
cannot be used unless  
an appropriate item is  
selected.  
Commands with a mark  
have sub menus.  
The check mark (ꢀ)  
indicates that the  
command is selected.  
When the arrow pointer is moved to another menu while a list of commands is displayed, those  
of the latter menu are displayed.  
Messages and symbols  
Some messages to be displayed on a computer screen may contain the following  
symbols. These are the symbols for Windows; therefore, they are different from the  
symbols described in "SAFETY INSTRUCTIONS" on page 1.  
Information: This symbol indicates the information on the result of an  
operation.  
Warning:  
This symbol indicates a warning if user's judgment is needed  
to continue the current operation.  
Important: This symbol indicates a problem if it occurs.  
BES-962BC • BES-1262BC  
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Chapter 1 An Introduction of Embroidery Machine  
2-6. Handling of floppy disk  
Do not force open the shutter for  
direct contact with the magnetic  
area.  
Do not bring disks near magnetic  
matters such as magnetic  
screwdriver or the back side of the  
programmer.  
Do not store floppy disks in an  
extremely high or low ambient  
temperature.  
Do not use floppy disks under high  
humidity.  
Do not use or store floppy disks in a  
dusty place.  
Do not store floppy disks under  
direct sunlight.  
Do not place it on cloth.  
Do not bend the disk. Do not put  
things on the disk.  
Avoid contact with solvent or drink.  
Store it in the case immediately after  
using it to protect it from dust and  
damage.  
Use a commercially available  
cleaning disk to clean the head of  
the floppy disk drive periodically.  
Do not remove the disk out of the drive during the access lamp is lit.  
BES-962BC • BES-1262BC  
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Chapter 1 An Introduction of Embroidery Machine  
Protecting data in floppy disks  
Write-protection is available for a floppy disk to prevent undesired data deletion.  
A write-protected disk is read-only. It is recommended to provide write-protection  
for disks which contain important data.  
To do so, slide the write-protect notch to open the slot as shown below.  
Slide the notch in this direction to  
prevent data loss or overwriting.  
Slide the notch in this direction to write  
data.  
BES-962BC • BES-1262BC  
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Chapter 2 Preparation of Embroidery Machine  
Chapter 2  
Preparation of Embroidery Machine  
BES-962BC • BES-1262BC  
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Chapter 2 Preparation of Embroidery Machine  
1. Names of Machine Components  
BES-962BC  
Rear  
Thread tension  
switch  
Operation panel  
Thread guide B  
Thread guide C  
Thread  
guide A  
Thread tension dial  
Cotton  
stand  
Fluorescent  
lamp  
Pulley cover  
Pulley  
Fluorescent  
lamp switch  
Control box  
Power switch  
F table  
Head switch  
Leg  
BES-1262BC  
Rear  
Thread tension  
switch  
Operation panel  
Thread guide B  
Thread guide C  
Thread  
guide A  
Thread tension dial  
Cotton stand  
Pulley cover  
Fluorescent  
lamp  
Pulley  
Fluorescent  
lamp switch  
Control box  
Power switch  
F table  
Head switch  
Leg  
The machine heads are numbered 1 to 6 from the right front.  
BES-962BC • BES-1262BC  
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Chapter 2 Preparation of Embroidery Machine  
2. Installation  
DANGER  
Embroidery machines should be installed only  
by trained engineers.  
Install a machine in a place away from a high-  
frequency welding machine or other machines  
that may generate a strong electric noise. Fail-  
ure to do so may cause the embroidery machine  
to malfunction.  
Electric wiring should be laid by your distribu-  
tor or electric experts.  
The sewing machine weighs more than 720 kg.  
The installation should be carried out by a lift  
or a crane.  
Be sure to connect the ground. If the ground  
connection is not secure, you run a high risk of  
receiving a serious electric shock, and problems  
with correct operation may also occur.  
Do not connect the power source until installa-  
tion is completed. Doing so may start the ma-  
chine unintentionally through an accidental  
activation of the START switch, resulting in  
bodily injuries.  
Secure the machine with the adjustment bolts  
on the sound floor so that it will not move .  
* After installation is completed, get the power supply from a dedicated outlet.  
* When connecting multiple machines, exercise care not to exceed the capacity of the outlet.  
2-1 Transportation of Machine  
When relocating the machine, push the steel frame.  
Note) Never push the cover or carriage.  
When using a fork lift  
The central seal  
Lift forks  
Viewing the machine from the back, position their center at the central seal, insert the forks  
under the legs and lift the machine.  
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Chapter 2 Preparation of Embroidery Machine  
When using a crane  
Rope  
L-shaped steel  
Rectangular bar  
Place two rectangular bars on the four L-shaped steels on the bottom of the machine steel  
frame. Loop four ropes around the bars and lift the machine.  
Note) When lifting the machine, make sure that the ropes do not contact the machine table or the tension plate.  
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Chapter 2 Preparation of Embroidery Machine  
2-2 Installation of Machine  
1. Place an adjustment bolt base r, a rubber  
cushion 10 e(provided with the machine),  
and PE sheet w under each of four  
adjustment bolts M20 q. The adjustment  
bolt base must be on the rubber cushion.  
2. Fit four adjustment bolts M20 q into the  
conical dents of adjustment bolt bases r,  
and adjust the embroidery machine in  
height.  
t
q
The adjustment must be made in such a  
manner that the four bolts are under an  
equal load when the machine is placed  
down. (To lower adjustment bolt M20 q,  
turn it in the direction of the arrow.)  
Also, the casters should be raised by  
several millimeters.  
r
e
w
3. After adjusting four adjustment bolts M20  
q, turn nuts M20 tin the direction of the  
arrow to fasten them.  
Note) If the floor is not strong enough, the embroi-  
dery machine may be rocked during opera-  
tion. In such a case, it is recommended that a  
secure base of concrete be placed below the  
embroidery machine.  
BES-962BC • BES-1262BC  
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Chapter 2 Preparation of Embroidery Machine  
2-3 Preparation of Needle Bar Case  
BES-962BC  
e
w
u
i
y
q
o
r
t
1. Loosen the bolt qand set screw o, and move the needle case wto the left.  
2. Press the change bracket collar ragainst the change case base eon the light, while pressing  
the change bracket collar tagainst the change case base yon the left, and tighten the bolt  
qand set screw !. Check that needles at needle bar No.1 and 9 are inserted into the needle  
plate holes smoothly.  
Notes) • Check that the connecting shaft udoes not have backlash in the horizontal direction.  
• Never loose the bolt i of the change bracket coller r. If this bolt is loosened, the change bracket  
coller rwill be dislocated and the position of the needle bar case wwill need to be adjusted.  
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Chapter 2 Preparation of Embroidery Machine  
BES-1262BC  
Bridge  
r
Connecting shaft  
Fixing bracket  
Fixing bracket B  
q
t
o
o
q
u
y
i
w
e
1. Remove 3 pieces of fixing screw q, loosen 2 pieces of screw w and remove the color change  
cover e.  
2. Remove the bolts rand detach the fixing bracket for transportation from the bridge and the  
connecting shaft.  
3. Loosen the bolts tand set screw !, and move the needle bar case y left side.  
4. Press the change bracket collar iagainst the change case base u, while pressing the left  
side change bracket collar o against the change case base u, and tighten the bolts tand  
set screw !0. Check that needle bar No.1 and 12 are inserted into the needle plate holes  
smoothly.  
Notes) • Check that ther is no play for the connecting shaft in the horizontal direction.  
• Never loose the bolt of the change bracket coller i. If this bolt is loosened, the change bracket coller  
iwill be dislocated and the position of the needle bar case ywill need to be adjusted.  
5. Attach the color change cover eby 3 pieces of fixing screw qand 2 pieces of fixing screw w.  
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Chapter 2 Preparation of Embroidery Machine  
2-4 Mounting of Table  
Preparation for mounting the F table  
q
r
q
w
e
e
w
1. Tentatively mount the F table guides UN qand L won both sides of the legs using two bolts  
each.  
2. Tentatively mount three F table supports F eon the leg front using two bolts each.  
3. Tentatively mount eight F table stoppers ron the rear legs using two bolts each.  
Notes) • The steps 1 and 3 are required only when the F table set is purchased separately from the machine.  
• The F table is a standard attachment.  
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Chapter 2 Preparation of Embroidery Machine  
For embroidering with tubular square hoop (middle position)  
t
Pin  
u
e
w
q
r
Lower by 1 mm  
y
1. Attach four hexagon socket head cap screws to each of F table parts R q, M (2 pcs) w, and  
L efrom the back.  
2. Mount the F table parts from L ein order. Insert the bent part (lower) of F table guide UN r  
into the guide. Insert the F table rear pin into the hole of F table stopper N t.  
3. Adjust F table supports F yin height so as to make the F table parallel with the floor.  
4. Tighten all hexagon socket head cap screws ufirmly.  
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Chapter 2 Preparation of Embroidery Machine  
For embroidering with cap frame (lower position)  
y
t
u
r
e
w
y
q
r
Note) If the F table is kept at the height adjusted for embroidering with tubular square hoop, the cap frame may  
interfere with the table. Lower the table by one level in this instance.  
1. Attach four hexagon socket head cap screws to each of F table parts R q, M (2 pcs) w, and  
L efrom the back.  
2. Mount the F table parts from L ein order. Insert the bent part (lower) of F table guide L r  
into the guide. Insert the F table rear pin into the hole of F table stopper N t.  
3. Adjust F table supports F yin height so as to make the F table parallel with the floor.  
4. Tighten all hexagon socket head cap screws ufirmly.  
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Chapter 2 Preparation of Embroidery Machine  
For embroidering with flat hoop/sash frame (upper position)  
t
u
w
q
e
Pin  
i
r
i
y
1. Attach four hexagon socket head cap screws to each of F table parts R q, M (2 pcs) w, and  
L efrom the back.  
2. Mount the F table parts from L ein order. Insert the bent part (upper) of F table guide UN r  
into the guide. Insert the F table rear pin into the hole of leg cover t.  
3. Adjust F table supports F yin height so as to make the F table lower than the bed top by 1 mm.  
4. Tighten all hexagon socket head cap screws firmly.  
5. Attach five thumb bolts to the lower front steel pipe of the leg section. Fasten the F table and  
the leg section using F table stays A (3 pcs) uand B (2 pcs) i.  
Procedure for embroidering with flat hoop/sash frame and every other head  
Only the odd-numbered heads are operated for embroidering with flat hoop/sash frame.  
Embroidering is possible within an area up to 500 mm in the X-axis direction.  
1. Set the needle bar case in the needle bar No. 1 position. Remove the presser feet.  
2. Select a flat hoop (sash frame) for every other head operation.  
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Chapter 2 Preparation of Embroidery Machine  
2-5 Mounting of Cotton Stand  
BES-962BC  
e
r
w
Front  
Thread guide C  
Thread guide B  
Thread guide A  
t
q
1. Attach four thread guide support bars wto the cotton stand assembly q, while fitting into  
the four holes.  
2. Mount the thread guide assembly e on the thread guide support bars w using the four  
screws r.  
Notes) • When mounting, use one flat washer tbelow the thread guide support bar w.  
• Pay careful attention to the front and back directions of the thread guides (A, B, C).  
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Chapter 2 Preparation of Embroidery Machine  
BES-1262BC  
e
r
Front  
Thread guide C  
w
Thread guide B  
Thread guide A  
t
q
1. Attach four thread guide support bars wto the cotton stand assembly q, while fitting into  
the four holes.  
2. Mount the thread guide assembly e on the thread guide support bars w using the four  
screws r.  
Notes) • When mounting, use one flat washer tbelow the thread guide support bar w.  
• Pay careful attention to the front and back directions of the thread guides (A, B, C).  
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Chapter 2 Preparation of Embroidery Machine  
2-6 Lubrication to Needle Bar Case  
Proper lubrication is necessary for keeping the machine head in good condition.  
CAUTION  
Turn off the power switch before starting any cleaning work, otherwise the machine may operate if the start  
switch is pressed by mistake, which could result in injury.  
Before operating the machine for the first  
time after unpacking or after leaving the  
machine without operation for a long  
period of time, supply one or two drops of  
oil to two sections at the top and the bottom  
of each needle bar. (See the left figure.)  
Notes) • Use the Brother's specified embroidery  
machine oil (Nisseki Embroidery Lube No.  
10 or the equivalent).  
• Supplying an excessive amount of oil will  
cause dripping onto the material.  
BES-962BC  
BES-1262BC  
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Chapter 2 Preparation of Embroidery Machine  
2-7 Connection of Personal Computer to Machines (for connecting 4 sets)  
Interface board  
(1st machine)  
RC  
cable  
IF cable  
Control box  
(2nd machine)  
CAUTION  
Before inserting or removing IF cables or RS  
cables, turn off the power switches of the  
machine, the computer, and peripheral  
equipment.  
IF cable  
(3rd machine)  
(4th machine)  
Terminator  
(Be sure to attach  
a terminator.)  
1. Turn off the power switch.  
2. Open the cover of the personal computer and insert an interface board into the slot for the  
PCI bus.  
3. Connect the interface board male connector and the personal computer RS-232C connector  
(COM1 or RS-232C-1) using the attached short RS cable.  
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Chapter 2 Preparation of Embroidery Machine  
4. Connect the interface board female connector and the control box connector SBUS1 of the  
first machine using an IF cable.  
(Terminator)  
5. Connect the control box connector SBUS2 of the first machine and the control box connector  
SBUS1 of the second machine using an IF cable.  
6. Connect the control box connector SBUS2 of the second machine and the control box  
connector SBUS1 of the third machine using an IF cable.  
7. Connect the control box connector SBUS2 of the third machine and the control box connector  
SBUS1 of the forth machine using an IF cable.  
8. Attach a terminator to the control box connector SBUS2 of the forth (last) machine.  
* The IF cables used for connection are identical. There is no difference between the two ends  
of the IF cable.  
* The order of connecting four machines is arbitrary.  
* The maximum number of connecting machines is four.  
* A terminator should be connected to the connector SBUS2 of the lastly connected machine.  
Connection to SBUS1, 2 can be interchangeable.  
* Do not connect anything to the RS-232C connector.  
Optional paper tape reader cannot be connected to this connector.  
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Chapter 2 Preparation of Embroidery Machine  
2-8 Connection of Power Supply  
Uninterruptive power supply  
This unit is for protecting a personal computer  
from commercial power interruption, voltage  
drop, and external noise. Use of an  
uninterruptive power supply is strongly  
recommended.  
Note) This unit is not an attachment of the Brother's  
embroidery machine, and should be pur-  
chased separately from a different source.  
Uninterruptive  
power supply  
unit  
Note) When using an uninterruptive power supply,  
be sure to establish grounding.  
Grounding cable  
Grounding  
CAUTION  
Turn off the power switch before starting preparation.  
Failure to do so may start the machine unintentionally through an accidental activation of the START switch,  
resulting in bodily injuries.  
Notes) • When connecting the power supply, make  
sure to connect it to the grounding cable  
(with green and yellow stripes) .  
• When plugging in the outlet, use a plug  
suited to the outlet.  
Grounding  
cable  
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Chapter 2 Preparation of Embroidery Machine  
2-9 Installation of Software  
Use an attached CD-R for installing software. If a personal computer with no CD-R drive unit is  
used, connect a drive unit to the computer.  
1. Set the CD-R for installation.  
Setting the CD-R starts the installation program automatically.  
2. Select the language and click "Next".  
Note) When the software has already been installed, the following message appears.  
[In case this aplication is already installed, please be sure to un-install it.]  
Un-install the software.  
3. The screen for user registration is displayed. Input your name and department. Click [OK]  
after inputting is finished.  
4. Check the user information. Click [OK] if the contents are correct.  
5. Specify a folder for setup.  
6. Click [TO NEXT] to start installation.  
7. After setup is properly finished, a message is displayed.  
8. Click [OK] to complete installation.  
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Chapter 2 Preparation of Embroidery Machine  
3. Preparation for Embroidering  
CAUTION  
Turn off the power switch before starting preparation.  
Failure to do so may start the machine unintentionally through an accidental activation of the START switch,  
resulting in bodily injuries.  
3-1 Upper Threading  
BES-962BC  
q
Needle Bar No.3,6,9  
w
Thread guide  
tension disc  
No.2,5,8  
e
Thread breakage  
pulley  
r
Upper thread  
guide (upper)  
No.1,4,7  
t
Upper thread  
guide (middle)  
y
Thread guide  
Rotary  
tension  
disc  
Spring  
Inner thread  
guide  
u
Thread guide A  
i
Lower thread  
guide  
u
i
Thread guide A  
Lower thread  
guide  
o
Needle bar  
thread guide  
1. Pass an upper thread from the cotton stand through the hole of the thread guide right above  
each cotton stand bar. Pass the thread from the back to the front hole.  
2. Pass the thread through the upper hole of the pretension. Push up the thread guide tension  
disc wwith your finger, and pass it from the left to the lower hole.  
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Chapter 2 Preparation of Embroidery Machine  
3. Pass the thread through the upper hole of the 2nd pretension. Push up the thread guide  
tension disc with your finger, and pass it from the left to the lower hole. Wind the thread  
clockwise twice around thread breakage pulley e.  
4. Pass the thread through the hole of upper thread guide(upper) r. Wind the thread clockwise  
once around the rotary tension disc and place it on the spring.  
5. Pass the thread through each hole of upper thread guide(middle) tand thread guide y.  
6. After passing the thread through the hole of thread guide y, insert the thread into the right  
side of the inner thread guide and pass it through the hole of the thread take-up.  
7. Bring the thread back to the inner thread guide. Insert the thread into the hole from the upper  
section into thread guide A u.  
8. Pass the thread through the hole of the needle bar thread guide o and pass it through the  
needle eye. Do not pass it through the presser foot. Pass it to presser spring at the front of  
lower thread guide i.  
BES-1262BC  
q
Needle Bar No.3,6,9,12  
w
Thread guide  
tension disc  
No.2,5,8,11  
No.1,4,7,10  
e
Thread breakage pulley  
r
Upper thread  
guide (upper)  
t
Upper thread  
guide (middle)  
y
Thread guide  
Rotary  
tension  
disc  
Spring  
Inner thread  
guide  
u
Thread guide A  
u
Thread  
guide A  
i
Lower thread  
guide  
i
Lower  
thread  
guide  
o
Needle bar  
thread guide  
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Chapter 2 Preparation of Embroidery Machine  
1. Pass an upper thread from the cotton stand through the hole of the thread guide right above  
each cotton stand bar. Pass the thread from the back to the front hole.  
The cotton stand (top view)  
Pass a thread in the order  
indicated in the figure.  
Front  
2. Pass the thread through the upper hole of the pretension. Push up the thread guide tension  
disc wwith your finger, and pass it from the left to the lower hole.  
3. Pass the thread through the upper hole of the 2nd pretension. Push up the thread guide  
tension disc with your finger, and pass it from the left to the lower hole. Wind the thread  
clockwise twice around thread breakage pulley e.  
4. Pass the thread through the hole of upper thread guide(upper) r. Wind the thread clockwise  
once around the rotary tension disc and place it on the spring.  
5. Pass the thread through each hole of upper thread guide(middle) tand thread guide y.  
6. After passing the thread through the hole of thread guide 6, insert the thread into the right  
side of the inner thread guide and pass it through the hole of the thread take-up.  
7. Bring the thread back to the inner thread guide. Insert the thread into the hole from the upper  
section into thread guide A u.  
8. Pass the thread through the hole of the needle bar thread guide o and pass it through the  
needle eye. Do not pass it through the presser foot. Pass it to presser spring at the front of  
lower thread guide i.  
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Chapter 2 Preparation of Embroidery Machine  
3-2 Replacement of Bobbin  
Note) Remove dust, lint and oil from the bobbin case before replacement.  
Removing bobbin case  
1. Open the rotary hook cover B q.  
w
2. Hold the knob w and take out the bobbin  
case.  
3. Close the knob and take out the bobbin e.  
q
e
Replacing bobbin  
1. Put a new bobbin in the bobbin case.  
Check the winding direction.  
Check that the bobbin is pushed out of the bobbin case  
by about 0.5 mm. If not, the slip prevention spring of the  
bobbin case does not work. Adjust the height of the  
spring or replace it with a new one.  
Bobbin  
0.5mm  
r
2. Slide the thread under the tension spring  
t
tthrough the notch r.  
3. Pull out the thread from the hole of the  
tension spring t.  
t
4. Pull out the thread by about 50 mm.  
Pull out by about  
50 mm  
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Chapter 2 Preparation of Embroidery Machine  
Attaching bobbin case  
1. Hold the knob w and attach the bobbin  
w
case securely.  
2. Close the rotary hook cover B q.  
q
3-3 Replacing and Selecting Needle  
Removing needle  
Loosen the set screw qand remove the needle  
q.  
Attaching needle  
q
w
With the flat side facing the front, insert the  
needle all the way until it meets the end of the  
needle bar. Tighten the set screw qfirmly.  
Note) • Set the needle so that the notched part will  
come on the rotary hook side.  
• The needle should not be angled to the left  
(when viewed from the front).  
* Relationship between materials and needles  
Selecting needle  
• When using special threads such as gold,  
silver, and rame yarn, use a heavy-duty  
needle (#11 ~ #16). For better finish, paste  
the waxed paper on the back of the  
material.  
Material  
Needle  
Needle thickness  
Denim  
#14,  
Leather  
#16, #18  
Handkerchief  
#9, #10  
DB x K5  
Shirt  
#11,  
• In general, use DBxK5 #11 ~ #18 according  
to the material thickness. For knitted  
materials, use DBxK23 #11 because its  
rounded point prevents the knit thread from  
breaking.  
Towel  
#12, #13  
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Chapter 2 Preparation of Embroidery Machine  
3-4 Attachment of Embroidery Hoop and Frame  
Tubular square hoop  
r
e
w
q
y
u
t
q
1. Insert the fixing pins of the tubular round arms R q and L winto the notches of the X-axis  
feed frame e. Slide the arm to the right and left and lower the fixing lever rto fix them.  
2. Set the right and left fixtures of the tubular square hoop twhile sliding them under the flat  
spring y upward. Then fit the frame projecting part u into the hole of the tubular square  
hoop tsecurely.  
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Chapter 2 Preparation of Embroidery Machine  
• By changing the tubular round arm mounting width, various sizes can be set.  
Note) Change the width, referring to the pin position.  
360mm  
400mm  
600mm  
500mm  
Note) If two pins cannot be inserted, remove one.  
• If a tubular round arm has a backlash:  
Follow these steps for adjustment:  
1. Move the end of the tubular round arm to  
the left.  
Screw q  
2. If a clearance is left as shown in the figure,  
loosen screw q and adjust the tubular  
round arm support so as to eliminate the  
clearance between the support and the X-  
feed frame. Tighten screw q.  
Tubular round  
arm support  
*
Follow the same steps when moving the  
end face of a tubular round arm to the right.  
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Chapter 2 Preparation of Embroidery Machine  
• If tubular round arms are not in a horizontal position:  
Follow these steps for adjustment:  
If the tubular round arms cannot be set in a  
q
horizontal position (inclined) because of  
the weight of fabrics, make an adjustment  
using roller spacers in the following steps.  
(Four roller spacers are inserted before  
shipment.)  
w
r
1. Loosen bolts w of X roller base q and  
remove roller spacers e.  
2. Insert a proper number of roller spacers e  
between X roller base qand X-feed frame  
N r. Tighten bolts w.  
e
Note) When tightening bolts w, press X roller base  
q against X-feed frame N r and leave no  
backlash in between.  
3. For the other roller spacers, follow the  
above steps.  
Note) Use the same number of roller spacers in ev-  
ery position.  
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Chapter 2 Preparation of Embroidery Machine  
Holder base (optional)  
i
t
y
o
y
u
w
!
q,e  
!
Felt  
!
Table  
o
1mm  
1mm  
q
i
r
!
Do not remove  
these screws.  
w
e
!
Attaching the holder base frame  
1. Set the table. (Refer to "2-4 Mounting of Table" (Page 32) for details.)  
2. Insert the frame connecting plate F rinto the holder base frame LN q, holder base frame CN  
w, and holder base frame RN e, using bolts and washers.  
3. Remove four bolts yfrom the front of X-feed frame t. Attach one each of square nut M6 u  
to the right and left sides at the front.  
At the rear of the frame, attach three each of square nuts M6 uto the right and left sides.  
4. Put frame connecting plates RN i and LN o on X-feed frame t. Fix them with bolts and  
washers.  
5. Check that the clearance between the table and the mounted holder base frame C assembly  
wis even when viewed from the machine front.  
[Adjustment] Loosen three bolts of the F table support F !and move it in the direction of the arrow for adjust-  
ment.  
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Chapter 2 Preparation of Embroidery Machine  
6. Check that the clearance between the Y-axis cover !and the mounted holder base frames  
1
LN qand RN eis even when viewed from the right and left sides.  
[Adjustment] Loosen the right and left bolts of the F table guide UN !and move it in the direction of arrow for  
adjustment.  
7. Tighten each bolt securely after adjustment is finished.  
8. If removing a holder base frame for frame replacement, etc., remove screw !.  
Keep the frame connecting plate attached to the X-feed frame.  
Attaching the holder base  
1. Mount the holder base mounting frame eon the X-axis feed frame qand holder base frame  
C w, using three clamp screws.  
2. When the mounting pitch of the holder base is 370 mm, mount the holder base horizontally to  
the holder base mounting frames eusing the thumb bolts r.  
q
r
e
w
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Chapter 2 Preparation of Embroidery Machine  
3. When the mounting pitch of the holder base is 550 mm, mount the holder base vertically to  
the X-axis feed frame qand holder base frame C wusing the thumb bolts r.  
r
q
r
w
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Chapter 2 Preparation of Embroidery Machine  
Sash frame (optional)  
w
q
q
e
r
t
y
e
r
t
y
e
e
Attaching the sash frame  
1. Set the table. (Refer to "2-4 Mounting of Table" (Page 32) for details.)  
2. Mount two vertical sash frames q on the holder base frames L and R, and two horizontal  
sash frames won the X-axis feed frame eand the holder base frame C r, using the screws.  
3. Set the material. Then, set sixteen sash clips 290 t horizontally on the upper and lower  
sides, four sash clips 220 yvertically on the left and right sides.  
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Chapter 2 Preparation of Embroidery Machine  
3-5 Adjustment of Thread Tension  
Adjustment of upper thread  
Adjust upper thread tension to 0.7~1.3N when  
the thread is pulled at the needle bar thread  
guide.  
0.7
* Correct adjustment  
Upper stitch  
width  
Turn the upper thread tension dial so that the  
needle thread can be pulled to the back of the  
material and that the lower stitch width will be  
about 1/3 of the upper stitch width.  
Upper  
thread  
Lower  
thread  
Lower  
stitch  
width  
Adjustment of tension spring  
q
w
e
6~8mm  
0.07~0.12N  
1. The tension spring should be adjusted to 6~8 mm in height and 0.07~0.12 N in force.  
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Chapter 2 Preparation of Embroidery Machine  
2. For adjusting the height, loosen the screw qand turn the tension spring bracket w.  
3. For adjusting the tension spring force, insert a driver tip in the groove of the thread tension  
bar eand turn it.  
Lower thread tension  
The standard tension of the lower thread is  
0.15~ 0.3N.  
This tension may vary depending on the used  
thread. In general, press the bobbin case to a  
smooth vertical surface and hang the  
designated number of coins. Turn the thread  
tension screw so that the lower thread will come  
out smoothly.  
Note) Check that the bobbin is pushed out of the  
bobbin case by about 0.5 mm. If not, the slip  
prevention spring of the bobbin case does not  
work. Adjust the spring in height or replace it  
with a new one. (Refer to “Replacing Bob-  
bin” on page 46.)  
To tighten  
To loosen  
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Chapter 3 Embroidering Procedures  
Chapter 3  
Embroidering Procedures  
After installation of machine and setting-up  
of the personal computer (PC), start embroi-  
dering. This chapter explains about the op-  
eration panel on the machine as well as pre-  
cautions for the actual embroidering process.  
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Chapter 3 Embroidering Procedures  
Functions of Operation Panel  
Operation Panel  
START  
Starts embroidering.  
Restarts after moving the carriage to embroidering start position by using the jog switch.  
Restarts embroidering after a suspension.  
STOP  
Cancels errors during embroidering.  
Exits from the embroidering mode. Hold down switch and press  
Suspends embroidering.  
switch.  
STOP  
Trims thread during suspension.  
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Chapter 3 Embroidering Procedures  
Checks the embroidering area.  
Exits from embroidering mode. Press this switch while holding down  
simultaneously to stop embroidering.  
switch  
STOP  
Moves the hoop automatically when embroidering position is out of the embroidering area.  
Sets the machine to the inching mode when this switch is pressed during suspension.  
Moves the hoop to software-set position. When this switch is pressed again, the hoop  
returns to the previous position.  
Moves the needle bar. The needle moves by the diameter every time this switch is pressed.  
Moves the hoop.  
Step-back or forward is available during suspension, by one stitch every time the switch  
is pressed (Use  
switches only.)  
Changes the speed range during embroidering (Use  
switches only).  
Carries out inching of the hoop when the switch is pressed in the inching mode (  
appears on the panel).  
Canceling errors  
When an error message appears, it is canceled by pressing  
Pressing other switches can stop alarm sound.  
switch.  
STOP  
When thread breakage or wiper out error has occurred, step-back or forward  
switch can be used to cancel errors.  
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Chapter 3 Embroidering Procedures  
Switches at Machine Heads  
BES-962BC  
BES-1262BC  
Between head No.1 and No.2  
Between head No.3 and No.4  
Between head No.5 and No.6  
Start switch  
Stop switch  
Stop switch  
Between head No.2 and No.3  
Between head No.4 and No.5  
Start switch  
Stop switch  
Stops embroidering operation. When embroidering is stopped,  
Refer to "Resetting Machine Stop" ( page 191) to stop flashing.  
flashes.  
Start switch  
Starts embroidering. Holding down this button executes embroidering at a low speed.  
When resuming embroidering after stop switch, release machine stop before  
pressing this button. Refer to "Resetting Machine Stop" ( page 191) for details.  
Switches on Tension Plate  
THREAD SENSOR lamp  
HEAD switch  
MENDING lamp  
MENDING switch  
STEP BACK/FWD switch  
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Chapter 3 Embroidering Procedures  
THREAD SENSOR lamp  
When red light is on, thread breakage sensor is functioning. When the light is off,  
the sensor is not effective. When the embroidery machine stops due to thread  
breakage, the lamp flashes.  
HEAD switch  
When it is set to ON, needle bar on the head moves for embroidering. When it is  
set to OFF, the needle bar does not move for embroidering.  
MENDING lamp  
This lamp lights up when the embroidery machine is in the mending mode.  
MENDING switch  
This switch is set to ON to drive or to suspend the machine head during  
embroidering for a designated period of time.  
STEP BACK/FWD switch  
When it is turned to BACK, the machine steps back. When it is turned to FWD,  
the machine steps forward. If you keep the switch turned for a while, the machine  
will continue stepping even after you let the switch alone. When it is turned to the  
opposite side, the machine stops.  
During timing adjustment of the rotary hook in the test mode, the rotary hook  
slightly rotates to the left/right when this switch is turned to left/right respectively.  
Refer to "Adjustment of timing Between Needle and Rotary Hook" ( page 238)  
for further details.  
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Chapter 3 Embroidering Procedures  
Flowchart of Preparation for Embroidering  
Run PC.  
Run software ( page 63).  
Turn on the machine power. ( page 63).  
Register the machine name for initial start-up ( page 64).  
Retrieve the embroidery data by using explorer ( page 64).  
"Chapter 4 Selecting and Transferring Embroidery Data" ( page 67)  
Edit the retrieved embroidery data.  
"Chapter 5 Editing Embroidery Data" ( page 93)  
Click  
Press  
Press  
of the machine controller.  
on the operation panel.  
on the operation panel.  
START  
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Chapter 3 Embroidering Procedures  
Run the Software  
1. Select [Program] - [Brother Embroidery System] - [Ecsc] from the Start  
menu.  
The software starts up.  
Turn on the Machine Power  
1. Turn on the power to the machine.  
2. Reset the emergency stop button.  
3. Turn on the power switch.  
4. The computer screen changes when the machine is turned on.  
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Chapter 3 Embroidering Procedures  
Register the Machine Name  
Enter the machine name if the software is run for the first time or when a new  
machine is connected.  
1. Enter a machine name.  
Select an identifying color for the  
machine.  
This color is shown on the title  
bar for a while when the arrow  
pointer is moved to the title bar  
of a machine window.  
2. Click [OK].  
Retrieve the Embroidery Data  
1. Click  
.
The embroidery data explorer starts up.  
2. Double-click the desired data or click  
after clicking the desired data.  
3. The selected data is transferred to the machine controller.  
4. Click  
.
The data is transferred to the machine for preparation of embroidering.  
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Chapter 3 Embroidering Procedures  
Start Embroidering  
1. Check that the READY lamp on the machine operation panel is on.  
2. Press  
3. Press  
to check the embroidering area.  
to start embroidering.  
START  
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Chapter 3 Embroidering Procedures  
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Chapter 4 Selecting and Transferring Embroidery Data  
Chapter 4  
Selecting and Transferring  
Embroidery Data  
Clicking  
on the machine controller brings  
up a screen which allows selecting or trans-  
ference of registered embroidery data. Mov-  
ing, copying, and deleting of embroidery data  
can also be carried out on this screen.  
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Chapter 4 Selecting and Transferring Embroidery Data  
Functions (Command Reference)  
File menu  
New  
Creates a new directory. ( page 70)  
Exit of Selection  
Exit  
Transfers embroidery data to the machine controller. ( page 71)  
Exits from embroidery data explorer.  
Edit menu  
Copy  
Copies the selected embroidery data. ( page 73)  
Moves the selected embroidery data to a different directory. ( page 74)  
Deletes the selected embroidery data. ( page 75)  
Renames the selected embroidery data. ( page 78)  
Creates an icon of data for other models. ( page 76)  
Selects all the data. ( page 77)  
Move  
Delete  
Rename  
Recreate an icon  
Select all  
View menu  
Tool Bar  
Displays the tool bar.  
Status Bar  
List  
Displays the status bar.  
Displays embroidery data in the text form. ( page 81)  
Displays the image of embroidery data. ( page 81)  
Sorts embroidery data by name (in the reverse order). ( page 81)  
Image  
Sort by Name  
Sort by Stitches  
Sorts embroidery data by the number of stitches in ascending order (in descending  
order). ( page 81)  
Sort by Colors  
Sorts embroidery data by the number of colors in ascending order (in descending  
order). ( page 81)  
Sort by Date  
Refresh  
Sorts embroidery data by date in descending order (in ascending order). ( page 81)  
Displays the latest data by updating the screen. ( page 81)  
Tool menu  
Find Files  
Retrieves files. ( page 79)  
DST/DSB/DSZ  
ECS Conversion Reads DOS format data. ( page 82)  
Non DOS (Barudan, ZSK...) Conversion Reads non-DOS format data. ( page 84)  
Tape  
ECS  
ECS Conversion  
DST Conversion  
Reads data in paper tape. ( page 88)  
Converts ECS data to DST data. ( page 91)  
Defines settings of data reading. ( page 90)  
Setup  
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Chapter 4 Selecting and Transferring Embroidery Data  
Description of Screen  
Sort by Stitches  
Sort by Name  
Sort by Colors  
Sort by Date  
Information  
Copy  
Rename  
Delete  
Help  
Exit  
Image  
Exit of Selection  
Move  
List  
Tool bar  
Status bar  
To display hierarchy of directories in PC  
To display name and outline  
of the data registered in the  
selected directory  
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Chapter 4 Selecting and Transferring Embroidery Data  
Creating a Directory  
Creates a new directory. A directory can be created within another directory.  
1. Click and select a parent directory in the window on the left.  
2. Select [New] - [Folder] from File menu.  
3. Enter a new folder name.  
4. Click [OK].  
5. A new directory is added to the window.  
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Chapter 4 Selecting and Transferring Embroidery Data  
Transferring data  
Transfer registered embroidery data to the machine controller or Embroidery data editor.  
1. Double-click data, or click data and  
.
The explorer exits automatically after transferring the selected data.  
Transferring DST and DSB data  
1. Double click DST or DSB data or click the data and click  
2. The pattern image is displayed. To read the data, click [OK].  
.
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Chapter 4 Selecting and Transferring Embroidery Data  
3. Set the number of feeds for trim. Select the number of feeds or specify  
the feed length for trimming and click [OK].  
The data is transferred and the explorer ends automatically.  
Transferring data on a network  
1. Before starting the software, click [START] - [PROGRAM] - [EXPLORER].  
2. Select [Map Network Drive] from Tool menu.  
3. Select the desired drive and enter the path, and click [OK].  
4. Exit from the explorer.  
If no image appears:  
If no image of embroidery data appears, select "Display Detail" on "Screen" of  
the control panel to adjust display color.  
Choose one of the following options, then restart PC.  
• 256 colors  
• High color (16 bits)  
Select the display  
• Full-color (24 bits)  
color using "Color  
Pallet".  
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Chapter 4 Selecting and Transferring Embroidery Data  
Copy  
Copies embroidery data.  
Select from the menu or drag the data icon to the destination.  
Select from Menu  
1. Click data for selection.  
2. Select [Copy] from Edit menu or click  
.
3. Select destination directory. Name copy data.  
4. Click [Save].  
Drag Data  
1. Click data for selection.  
2. Drag data to destination directory while pressing [Ctrl] key.  
The pointer turns into  
. Release the mouse button when the directory name is inverted.  
3. Check that the copy destination directory is correct, then click [Yes].  
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Chapter 4 Selecting and Transferring Embroidery Data  
Moving Data  
Moves embroidery data to a different directory.  
Select from the menu or drag the data icon to the destination.  
Select from Menu  
1. Click data for selection.  
2. Select [Move] from Edit menu or click  
.
3. Select the destination directory and click [Save].  
Drag Data  
1. Click data for selection.  
2. Drag data to the destination directory.  
The arrow pointer turns into  
. Release the mouse button when the directory name is inverted.  
3. Check that the copy destination directory is correct, then click [Yes].  
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Chapter 4 Selecting and Transferring Embroidery Data  
Deleting Data  
Deletes embroidery data.  
1. Click data for selection.  
The frame of selected data becomes red.  
2. Select [Delete] from Edit menu or click  
3. Click [Yes] to delete the selected data.  
.
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Chapter 4 Selecting and Transferring Embroidery Data  
Recreate an icon  
Creates an icon of data for other models.  
Icons of the data created by the following models can be recreated.  
•BES-941BC  
•BES-961BC  
•BES-1241BC  
•BES-1261BC  
•BES-963BC  
•BES-1263BC  
When ECS data saved on a machine such as the BES-963BC is read the by the  
embroidering data explorer, some information (No. of repetitions, etc.) cannot be  
restored.  
1. Click and select the data displayed as "Icon is not completed".  
The frame of the data selected is displayed in red.  
2. Select [Icon is made again.] from the Edit menu.  
3. The pattern image is displayed.  
4. Click [OK].  
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