Brother Fax Machine MFC 8220 User Manual

MFC-8220  
®
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Brother numbers  
IMPORTANT  
For technical help, you must call the country where you bought the MFC.  
Calls must be made from within that country.  
Register your product  
By registering your product with Brother International Corporation,  
you will be recorded as the original owner of the product. Your  
registration with Brother:  
may serve as confirmation of the purchase date of your product  
should you lose your receipt;  
may support an insurance claim by you in the event of product  
loss covered by insurance; and,  
will help us notify you of enhancements to your product and  
special offers.  
Please complete and fax the Brother Warranty Registration And Test Sheet  
or, for your convenience and most efficient way to register your new  
product, register on-line at  
Frequently asked questions (FAQs)  
The Brother Solutions Center is our one-stop resource for all your Fax  
Machine/Multi-Function Center needs. You can download the latest  
software and utilities, read FAQs and troubleshooting tips to learn how to  
get the most from your Brother product.  
You can check here for Brother driver updates.  
For Customer Service  
In USA:  
1-800-284-4329 (voice)  
1-901-379-1215 (fax)  
1-800-284-3238 (TTY service for the hearing-impaired)  
In Canada: 1-877-BROTHER (voice)  
(514) 685-4898 (fax)  
Service Center Locator (USA only)  
For the location of a Brother authorized service center, call 1-800-284-4357.  
Service Center Locations (Canada only)  
For the location of a Brother authorized service center, call 1-877-BROTHER.  
BROTHER NUMBERS  
i
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Brother fax back system (USA only)  
Brother has installed an easy-to-use fax back system, so you can get  
instant answers to common technical questions and product information for  
all Brother products. This system is available 24 hours a day, 7 days a  
week. You can use the system to receive faxed instructions and an Index of  
fax back subjects.  
In USA only:  
1-800-521-2846  
The Brother fax back system number has been pre-programmed on One-  
Touch Key 01.  
Ordering accessories and supplies  
For best quality results use only genuine Brother accessories, which are  
available at most Brother retailers. If you cannot find the accessory you  
need and you have a Visa, MasterCard, Discover, or American Express  
credit card, you can order accessories directly from Brother. (In the USA,  
you can visit us online for a complete selection of the Brother accessories  
and supplies that are available for purchase.)  
In USA:  
1-888-879-3232 (voice)  
1-800-947-1445 (fax)  
In Canada: 1-877-BROTHER (voice)  
Description  
Item  
Toner Cartridge  
TN-540 (Standard, prints up to 3,500 pages)  
TN-570 (High yield, prints up to 6,700 pages)  
Drum Unit  
DR-510  
Telephone Line Cord  
Telephone Handset  
Handset Curled Cord  
IEEE-1284 Bi-directional Cable  
LG3077001  
UF6857010  
UF7204008  
F2A046-10  
QPD120  
Power Protector for A/C Power, Phone  
Line Surges and Voltage Spikes (2 outlets)  
Power Protector for A/C Power, Phone  
Line Surges and Voltage Spikes (8 outlets)  
FX120  
Paper Tray #2 (Option)  
LT-5000  
Network (LAN) Board (Option)  
Brother Print/Fax Server  
NC-9100h  
(10/100 Base-TX Ethernet Network)  
User's Guide  
LF2643001 (English for USA and Canada)  
LF2645001 (French for Canada)  
Quick Setup Guide  
LF2644001 (English for USA and Canada)  
LF2646001 (French for Canada)  
ii  
ORDERING ACCESSORIES AND SUPPLIES  
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Notice - Disclaimer of Warranties  
(USA and Canada)  
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,  
EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S  
LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,  
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,  
REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES  
NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS  
REGARDING THE USE OR THE RESULTS OF THE USE OF THE  
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,  
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK  
AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS  
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS  
NOT PERMITTED BY SOME STATES IN THE USA AND SOME  
PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT  
APPLY TO YOU.  
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU  
FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES  
(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,  
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION,  
AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE  
THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE  
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA  
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY  
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE  
LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT  
BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL  
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS  
OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT  
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR  
OTHERWISE), WILL BE LIMITED TO $50.  
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this guide has been  
compiled and published, covering the latest product descriptions and  
specifications.  
The contents of this guide and the specifications of this product are  
subject to change without notice.  
Brother reserves the right to make changes without notice in the  
specifications and materials contained herein and shall not be  
responsible for any damages (including consequential) caused by  
reliance on the materials presented, including but not limited to  
typographical and other errors relating to the publication.  
NOTICE – DISCLAIMER OF WARRANTIES iii  
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Brother® One-Year Limited Warranty and Replacement Service  
(USA only)  
Who is covered:  
but not limited to damage resulting from  
use of non Brother®-brand parts and  
Consumable and Accessory Items);  
• This limited warranty ("warranty") is given  
only to the original end-use/retail  
purchaser (referred to in this warranty as  
"Original Purchaser") of the accompanying  
product, consumables and accessories  
(collectively referred to in this warranty as  
"this Product").  
(4) Consumable and Accessory Items that  
expired in accordance with a rated life;  
and,  
(5) Problems arising from other than defects  
in materials or workmanship.  
• If you purchased a product from someone  
other than an authorized Brother reseller in  
the United States or if the product was  
used (including but not limited to floor  
models or refurbished product), prior to  
your purchase you are not the Original  
Purchaser and the product that you  
purchased is not covered by this warranty.  
(6) Normal Periodic Maintenance Items,  
such as Paper Feeding Kit, Fuser and  
Laser Units.  
This limited warranty is VOID if this Product  
has been altered or modified in any way  
(including but not limited to attempted  
warranty repair without authorization from  
Brother and/or alteration/removal of the  
serial number).  
What is covered:  
• This Product includes a Machine and  
Consumable and Accessory Items.  
Consumable and Accessory Items include  
but are not limited to print heads, toner,  
drums, ink cartridges, print cartridges, refill  
ribbons, therma PLUS paper and thermal  
paper.  
What to do if you think your Product is  
eligible for warranty service:  
Report your issue to either our Customer  
Service Hotline at 1-800-284-4329 for Fax,  
MFC and DCP and 1-800-276-7746 for  
Printers, or to a Brother Authorized Service  
Center within the applicable warranty  
period. Supply Brother or the Brother  
Authorized Service Center with a copy of  
your dated bill of sale showing that this  
Product was purchased within the U.S. For  
the name of local Brother Authorized Service  
Center(s), call 1-800-521-2846.  
• Except as otherwise provided herein,  
Brother warrants that the Machine and the  
accompanying  
Consumable  
and  
Accessory Items will be free from defects in  
materials and workmanship, when used  
under normal conditions.  
• This warranty applies only to products  
purchased and used in the United States.  
For products purchased in, but used  
outside, the United States, this warranty  
covers only warranty service within the  
United States (and does not include  
shipping outside the United States).  
What is the length of the Warranty Periods:  
• Machines: one year from the original  
purchase date.  
What Brother will ask you to do:  
After contacting Brother or  
a
Brother  
Authorized Service Center, you may be  
required to deliver (by hand if you prefer) or  
send the Product properly packaged, freight  
prepaid, to the Authorized Service Center  
together with a photocopy of your bill of sale.  
You are responsible for the cost of  
shipping,  
packing  
product,  
and  
insurance (if you desire). You are also  
responsible for loss or damage to this  
Product in shipping.  
• Accompanying  
Consumable  
and  
Accessory Items: 90 days from the original  
purchase date or the rated life of  
consumable, whichever comes first.  
What Brother will do:  
If the problem reported concerning your  
Machine and/or accompanying Consumable  
and Accessory Items is covered by this  
warranty and if you first reported the problem  
to Brother or an Authorized Service Center  
within the applicable warranty period,  
Brother or its Authorized Service Center will  
repair or replace the Machine and/or  
accompanying Consumable and Accessory  
Items at no charge to you for parts or labor.  
The decision as to whether to repair or  
replace the Machine and/or accompanying  
Consumable and Accessory Items is made  
What is NOT covered:  
This warranty does not cover:  
(1) Physical damage to this Product;  
(2) Damage caused by improper installation,  
improper or abnormal use, misuse,  
neglect or accident (including but not  
limited to transporting this Product  
without the proper preparation and/or  
packaging);  
(3) Damage caused by another device or  
software used with this Product (including  
iv  
MFC LIMITED WARRANTY (USA)  
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Brother® One-Year Limited Warranty and Replacement Service  
(USA only)  
by Brother in its sole discretion. Brother  
reserves the right to supply a refurbished or  
damage to the product; or (iv) the warranty  
period on your original Product has expired or  
has not been sufficiently validated with a copy  
of the proof of purchase (bill of sale). The  
replacement Machine you receive (even if  
refurbished or remanufactured) will be  
covered by the balance of the limited warranty  
period remaining on the original Product, plus  
an additional thirty (30) days. You will keep  
the replacement Machine that is sent to you  
and your original Machine shall become the  
property of Brother. Retain your original  
Accessory Items and a copy of the return  
freight bill, signed by the courier.  
remanufactured  
replacement  
Machine  
and/or accompanying Consumable and  
Accessory Items and use refurbished parts  
provided such replacement products  
conform to the manufacturer's specifications  
for new product/parts. The repaired or  
replacement Machine and/or accompanying  
Consumable and Accessory Items will be  
returned to you freight prepaid or made  
available for you to pick up at a conveniently  
located Authorized Service Center.  
If the Machine and/or accompanying  
Consumable and Accessory Items are not  
covered by this warranty (either stage), you  
will be charged for shipping the Machine  
and/or accompanying Consumable and  
Accessory Items back to you and charged  
for any service and/or replacement  
parts/products at Brother's then current  
published rates.  
Limitations:  
Brother is not responsible for damage to or  
loss of any equipment, media, programs or  
data related to the use of this Product.  
Except for that repair or replacement as  
described above, Brother shall not be liable  
for any direct, indirect, incidental or  
consequential damages or specific relief.  
Because some states do not allow the  
exclusion or limitation of consequential or  
incidental damages, the above limitation  
may not apply to you.  
The foregoing are your sole (i.e., only) and  
exclusive remedies under this warranty.  
What happens when Brother elects to  
replace your Machine:  
THIS WARRANTY IS GIVEN IN LIEU OF  
ALL OTHER WARRANTIES, WRITTEN OR  
ORAL, WHETHER EXPRESSED BY  
AFFIRMATION, PROMISE, DESCRIPTION,  
DRAWING, MODEL OR SAMPLE. ANY  
AND ALL WARRANTIES OTHER THAN  
THIS ONE, WHETHER EXPRESS OR  
When a replacement Machine is authorized  
by Brother, and you have delivered the  
Machine to an Authorized Service Center, the  
Authorized Service Center will provide you  
with a replacement Machine after receiving  
one from Brother. If you are dealing directly  
with Brother, Brother will send to you a  
replacement Machine with the understanding  
that you will, after receipt of the replacement  
Machine, supply the required proof of  
purchase information, together with the  
Machine that Brother agreed to replace. You  
are then expected to pack the Machine that  
Brother agreed to replace in the package from  
the replacement Machine and return it to  
Brother using the pre-paid freight bill supplied  
by Brother in accordance with the instructions  
provided by Brother. Since you will be in  
possession of two machines, Brother will  
require that you provide a valid major credit  
card number. Brother will issue a hold against  
the credit card account number that you  
provide until Brother receives your original  
Product and determines that your original  
Product is entitled to warranty coverage. Your  
credit card will be charged up to the cost of a  
new Product only if: (i) you do not return your  
original Product to Brother within five (5)  
business days; (ii) the problems with your  
original Product are not covered by the limited  
warranty; (iii) the proper packaging  
instructions are not followed and has caused  
IMPLIED,  
INCLUDING  
IMPLIED  
WARRANTIES OF MERCHANTABILITY  
AND FITNESS FOR  
A
PARTICULAR  
PURPOSE, ARE HEREBY DISCLAIMED.  
• This Limited Warranty is the only warranty  
that Brother is giving for this Product. It is  
the final expression and the exclusive and  
only statement of Brother's obligations to  
you. It replaces all other agreements and  
understandings that you may have with  
Brother or its representatives.  
• This warranty gives you certain rights and  
you may also have other rights that may  
vary from state to state.  
• This Limited Warranty (and Brother's  
obligation to you) may not be changed in  
any way unless you and Brother sign the  
same piece of paper in which we (1) refer  
to this Product and your bill of sale date, (2)  
describe the change to this warranty and  
(3) agree to make that change.  
Important: We recommend that you keep all  
original packing materials, in the event that  
you ship this Product.  
MFC LIMITED WARRANTY (USA)  
v
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BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE  
LIMITED WARRANTY  
(Canada only)  
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,  
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service  
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or  
workmanship. This Limited Warranty does not include cleaning, consumables  
(including, without limitation, print cartridges, print head, toner and drum) or damage  
caused by accident, neglect, misuse or improper installation or operation, any damage  
caused from service, maintenance, modifications, or tampering by anyone other than a  
Brother Authorized Service Representative, or from the use of supplies or consumable  
items that are non-Brother products. Operation of the MFC/Facsimile machine in excess  
of the specifications or with the Serial Number or Rating Label removed shall be deemed  
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In  
order to obtain warranty service, the MFC/Facsimile machine must be delivered or  
shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service  
Center, together with your Proof of Purchase in the form of a Sales Receipt.  
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on  
applicable models) during shipping will cause severe damage to the MFC/Facsimile and  
will VOID the Warranty. (Refer to your User's Guide for proper packaging.)  
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your  
print head resulting from packing without the ink cartridges will VOID your warranty.  
(Refer to your User's Guide for proper packaging.)  
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED  
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO  
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY  
WAIVED.  
No oral or written information, advice or representation provided by Brother, its  
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create  
another warranty or modify this warranty. This warranty states Brother’s entire liability  
and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine  
to operate properly.  
Neither Brother nor anyone else involved in the development, production, or delivery of  
this MFC/Facsimile machine shall be liable for any indirect, incidental, special,  
consequential, exemplary, or punitive damages, including lost profits, arising from the  
use of or inability to use the product, even if advised by the end user/purchaser of the  
possibility of such damages. Since some Provinces do not allow the above limitation of  
liability, such limitation may not apply to you.  
This Limited Warranty gives you specific legal rights and you may also have other rights  
which vary from Providence to Providence.  
Warranty Service is available at Brother Authorized Service Centers throughout  
Canada. For Technical Support or for the name and location of your nearest Authorized  
Service Center call 1-877-BROTHER.  
Internet support: [email protected] or browse  
Brother’s Web Site: www.brother.com  
Brother International Corporation (Canada) Ltd.  
1 Rue Hôtel de Ville  
Dollard-Des-Ormeaux, QC H9B 3H6  
vi  
LIMITED WARRANTY (CANADA)  
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Safety precautions  
To use the MFC safely  
Save these instructions for later reference.  
WARNING  
There are high voltage  
Do not handle the plug with wet  
hands. Doing this might cause  
an electrical shock.  
electrodes inside the MFC.  
Before you clean the MFC or  
clear a paper jam, make sure  
you have unplugged the power  
cord from the AC power outlet.  
After you use the MFC, some internal parts are extremely HOT!  
To prevent injuries, be careful not to put your fingers in the area shown in  
the illustration.  
When you move the MFC, grasp the side handholds that are at the  
bottom as shown in the illustration.  
vii  
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Use caution when installing or modifying telephone lines. Never  
touch telephone wires or terminals that are not insulated unless  
the telephone line has been disconnected at the wall jack. Never  
install telephone wiring during a lightning storm. Never install a  
telephone wall jack in a wet location.  
This product must be installed near an AC power outlet that is  
easily accessible. In case of emergencies, you must disconnect  
the power cord from the AC power outlet in order to shut off  
power completely.  
To reduce the risk of shock or fire, use only a No. 26 AWG or  
larger telecommunication line cord.  
Caution  
Lightning and power surges can damage this product! We  
recommend that you use a quality surge protection device on the  
AC power line and on the telephone line, or unplug the lines  
during a lightning storm.  
IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety  
precautions should always be followed to reduce the risk of  
fire, electric shock and injury to persons, including the  
following:  
1. Do not use this product near water, for example, near a  
bath tub, wash bowl, kitchen sink or laundry tub, in a wet  
basement or near a swimming pool.  
2. Avoid using this product (other than a cordless type)  
during an electrical storm. There may be a remote risk of  
electric shock from lightning.  
3. Do not use this product to report a gas leak in the vicinity  
of the leak.  
4. Use only the power cord provided with the MFC.  
SAVE THESE INSTRUCTIONS  
viii  
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Choosing a location  
Place your MFC on a flat, stable surface that is free of vibration and  
shocks, such as a desk. Put the MFC near a telephone wall jack and  
a standard, grounded AC power outlet. Choose a location where the  
temperature remains between 50°F and 90°F (10°-32.5°C).  
Caution  
Avoid placing your MFC in a high-traffic area.  
Do not place near heaters, air conditioners, water, chemicals, or  
refrigerators.  
Do not expose the MFC to direct sunlight, excessive heat,  
moisture, or dust.  
Do not connect your MFC to electrical outlets controlled by wall  
switches or automatic timers.  
Disruption of power can wipe out information in the MFC’s  
memory.  
Do not connect your MFC to electrical outlets on the same circuit  
as large appliances or other equipment that might disrupt the  
power supply.  
Avoid interference sources, such as speakers or the base units  
of cordless phones.  
NO ! NO ! NO !  
ix  
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Quick Reference Guide  
6
Press 1 if you want to  
Sending faxes  
choose more settings and  
the LCD will return to the  
Setup Sendmenu.  
Automatic Transmission  
1
If it is not illuminated in  
OR—  
green, press  
(Fax).  
Press 2 to fax.  
Enter the fax number.  
Press Start.  
2
3
Load the original  
document.  
7
8
Enter the fax number using  
One-Touch, Speed-Dial,  
Search or the dial pad.  
Receiving faxes  
4
Press Start.  
Select Receive Mode  
1
2
Press Menu, 0, 1.  
Press or  
Fax Only, Manual,  
Fax/Telor External  
TADand then press Set.  
Real Time Transmission  
You can send faxes in real time.  
to select  
1
If it is not illuminated in  
green, press  
(Fax).  
2
Load the original  
document.  
Storing numbers  
Storing One-Touch Dial  
numbers  
3
4
Press Menu, 2, 2, 5.  
Press  
or  
to select  
1
2
Press Menu, 2, 3, 1.  
On, and then press Set  
OR—  
Press the One-Touch key  
where you want to store the  
number.  
For the next transmission  
only, press  
or  
to  
3
4
5
Enter a number (up to 20  
digits), and then press Set.  
Enter a name (or leave it  
blank), and then press Set.  
select Next Fax Only,  
and then press Set.  
For the next fax only, press  
or to select Next  
Fax:On, and then press  
Set.  
5
Press Stop/Exit.  
x
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Storing Speed-Dial numbers  
Making copies  
Single copy  
1
2
Press Menu, 2, 3, 2.  
Enter a three-digit  
Speed-Dial number, and  
then press Set.  
1
Press  
(Copy) to  
illuminate it in green.  
2
3
Load the original document.  
3
4
5
Enter a number (up to 20  
digits), and then press Set.  
Enter a name (or leave it  
blank), and then press Set.  
Press Start.  
Sorting multiple copies  
1
Press  
(Copy) to  
Press Stop/Exit.  
illuminate it in green.  
Load the original document.  
Use the dial pad to enter the  
number of copies you want  
(up to 99).  
Dialing operations  
2
3
One-Touch Dialing/  
Speed-Dialing  
1
If it is not illuminated in  
4
Press Options and  
to select  
or  
green, press  
(Fax).  
2
3
Load the original  
document.  
Stack/Sort, and then  
press Set.  
Press the One-Touch key of  
the number you want to call  
5
6
Press  
or  
to select  
Sort(or Stack) and then  
press Set.  
OR—  
Press Start.  
Press Search/Speed  
Dial, press #, and then  
press the three-digit  
Speed-Dial number.  
Brother fax back system:  
In USA: 1-800-521-2846  
Brother Global Web Site:  
Frequently Asked Questions  
(FAQs) and Product Support  
Brother Accessories & Supplies:  
4
Press Start.  
Using Search  
1
If it is not illuminated in  
green, press (Fax).  
2
Press Search/Speed  
Dial, and then enter the first  
letter of the name you’re  
looking for.  
In USA: 1-888-879-3232 (voice)  
1-800-947-1445 (fax)  
3
4
Press  
or  
to search the  
InCanada: 1-877-BROTHER(voice)  
memory.  
Press Start.  
xi  
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Table of Contents  
Fax Test Sheet and Product Registration  
Connecting an external telephone answering  
Recording outgoing message (OGM)  
Installing MFC, external two-line TAD and  
If you are installing the MFC to work  
xii  
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To load paper or other media in the manual  
Setting Tone and Pulse dialing mode  
Choosing the Handset Volume  
xiii  
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Printing a reduced incoming fax  
What does your telephone company’s  
xiv  
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xv  
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Standard telephone and FCC Notices  
used only in the United States..............................11-1  
Federal Communications Commission (FCC)  
xvi  
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Industry Canada Compliance Statement  
Step 2: Connecting the NC-9100h to an Unshielded  
Network ................................................................13-8  
xvii  
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Introduction  
1
Using this Guide  
Thank you for buying a Brother Multi-Function Center (MFC). Your  
MFC-8220 is simple to use, with LCD screen instructions to guide  
you through programming it. You can make the most of your MFC by  
taking a few minutes to read this Guide.  
Finding information  
All the chapter headings and subheadings are listed in the Table of  
Contents. You will be able to find information about a specific feature  
or operation by checking the Index at the back of this Guide.  
Symbols used in this Guide  
Throughout this Guide you will see special symbols alerting you to  
important warnings, notes and actions. To make things clearer and  
to help you press the correct keys, we used special fonts and added  
some of the messages that will appear in the LCD.  
Bold  
Bold typeface identifies specific keys on the MFC  
control panel.  
Italics  
Italicized typeface emphasizes an important  
point or refers you to a related topic.  
Courier New Courier New typeface identifies the messages on  
the LCD of the MFC.  
Warnings inform you what to do to avoid possible personal  
injury.  
Cautions specify procedures you must follow or avoid to  
prevent possible damage to the machine.  
Notes tell you how you should respond to a situation that may  
arise or give tips about how the current operation works with  
other features.  
Improper Setup alerts you to devices and operations that are not  
compatible with the MFC.  
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Fax Test Sheet and Product Registration  
(USA only)  
After setting your Station ID, please fill in the Test Sheet included  
with your MFC and fax it to Brother’s Automated Fax Response  
System as your first transmission. This will check that your MFC is  
working properly.  
To get a response, you must have set up your Station ID.  
In USA Only: 1-877-268-9575  
When your Test Sheet is received, a Confirmation Sheet and  
Product Registration form will be sent back to your MFC.  
Please fill in the form and return it to complete your registration.  
On-Line Registration (USA and Canada)  
1
2
Insert the MFL-Pro Suite CD-ROM into your CD-ROM drive.  
Click Online Registration to register your product.  
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MFC part names and operations  
Front view  
5 ADF Document  
Support  
4 Telephone Handset  
6 Control Panel  
3 ADF Document  
Output Support  
7
Face-down Output  
Tray Support Flap  
with Extension  
2 Front Cover  
Release Button  
8 Power Switch  
1 Manual Feed Tray  
9 Front Cover  
10 Paper Tray (Tray #1)  
No. Name  
Description  
Load paper here.  
1
2
3
Manual Feed Tray  
Front Cover Release Button  
Press it to open the front cover.  
ADF Document Output Support  
The original documents come out  
here.  
4
5
6
Telephone Handset  
ADF Document Support  
Control Panel  
For telephone calls.  
Load the original document here.  
Use the keys and display to control  
the MFC.  
7
Face-down Output Tray Support Flap Unfold it to prevent the printed paper  
with Extension (Support Flap)  
from sliding off the MFC.  
8
9
Power Switch  
Switch the MFC on or off.  
Front Cover  
Open to install a toner cartridge or  
drum unit.  
10 Paper Tray (Tray #1)  
Load paper here.  
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Back view  
13 Paper Guides  
14 Telephone Line Jack  
15 Handset Jack  
16 USB Interface  
Connector  
11 AC Power  
17 Parallel Interface  
Connector  
Connector  
12 Face-up Output Tray  
(Back Output Tray)  
18 External Telephone  
Line Jack  
No. Name  
Description  
11 AC Power Connector  
Connect the AC Power Cable here.  
12 Face-up Output Tray  
Open it when thicker paper is placed in the  
Manual feed tray.  
(Back Output Tray)  
13 Paper Guides  
Use to fit the width of the document.  
14 Telephone Line Jack  
Plug the line cord supplied with the MFC into  
here.  
15 Handset Jack  
Plug in the handset curled cord here.  
Connect the USB Cable here.  
16 USB Interface Connector  
17 Parallel Interface Connector  
Connect the Parallel Cable here.  
18 External Telephone Line Jack Plug in the external telephone line here.  
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Control panel overview  
1
2
3
4
11  
10  
9
8
7
6
5
Print keys:  
Secure  
Lets you print out data saved in  
memory by entering your four-digit  
password.  
1
Scan  
Lets you access Scan mode.  
(See Software User’s Guide on the  
CD-ROM.)  
Navigation keys:  
4
Job Cancel  
Menu  
Clears data from the printer  
memory.  
Lets you access the Menu to  
program.  
Liquid Crystal Display (LCD)  
2
3
Set  
Displays messageson the screen to  
help you to set up and use your  
MFC. The LCD will change color  
depending on the MFC status.  
Lets you store your settings in the  
MFC.  
Clear/Back  
Deletes entered data or lets you exit  
the menu by pressing repeatedly.  
Mode keys:  
Fax  
Lets you access Fax mode.  
Copy  
Lets you access Copy mode.  
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or  
Copy keys  
8
(Temporary settings):  
Press to scroll forward or backward  
to a menu selection.  
Enlarge/Reduce  
When using the speaker, telephone  
handset or ring, you can pressthese  
keys to adjust the volume in fax  
mode.  
Lets you reduce or enlarge copies  
depending upon the ratio you  
select.  
Contrast  
or  
Lets you make a copy that is lighter  
or darker than the original  
document.  
Press to scroll through the menus  
and options.  
Also, you can use these keys to do  
a numerical search for the names of  
stored numbers in fax mode.  
Quality  
Lets you select the copy quality for  
your type of original document.  
Fax and telephone keys:  
5
Options  
Hook/Hold  
You can quickly and easily select  
temporary settings for copying.  
Lets you dial telephone and fax  
numbers without lifting the handset.  
Dial Pad  
9
OR—  
Use these keys to dial telephone or  
fax numbers and as a keyboard for  
entering information into the MFC.  
Lets you place telephone calls on  
hold.  
Resolution  
Sets the resolution when yousend a  
fax.  
The # key lets you temporarily  
switch the dialing mode during a  
telephone call from Tone to Pulse.  
(Canada only)  
Search/Speed Dial  
Lets you look up numbers that are  
stored in the dialing memory. It also  
lets you dial stored numbers by  
pressing # and a three-digit number.  
Shift  
0
A
To access memory locations 17  
through 32 in the One-Touch keys  
hold down the Shift key.  
Redial/Pause  
One-Touch keys  
Redials the last number you called.  
It also inserts a pause in auto dial  
numbers.  
These 16 keys give you instant  
access to 32 previously stored  
auto dial numbers.  
6
7
Start  
Lets you start sending faxes,  
making copies or scanning.  
Stop/Exit  
Stops a fax, copy and scan  
operation or exits from the menu.  
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Back light color shows the MFC status  
The LCD back light will change color depending on the MFC status.  
LCD  
MFC status  
Description  
Sleep Mode  
The power switch is off or the MFC is in  
Sleep mode.  
Off  
Initializing  
The MFC is being initialized after you  
switched it on.  
Orange  
Warming Up in  
Sleep mode  
The MFC is warming up for printing in  
Sleep mode.  
Menu in Operation The Menu is in use.  
Receiving Data  
The MFC is either receiving data from the  
from the Computer computer, processing datain the memory,  
or printing data.  
Data Remaining in Print data remains in the MFC memory.  
Printer Memory  
Warming Up  
Ready  
The MFC is warming up for printing.  
The MFC is ready for use.  
Green  
Receiving Fax  
Data  
The MFC is either receiving fax data,  
processing data in memory, or printing  
data.  
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LCD  
MFC status  
Description  
Service error  
Follow the steps below.  
1. Turn off the power switch.  
Red  
2. Wait a few seconds, and then turn it  
back on and try to print again.  
If you cannot clear the error and still see  
the Red back light color after turning the  
MFC back on, please call Brother  
Customer Service at: 1-800-284-4329  
(in USA) or 1-877-BROTHER (in  
Canada).  
Cover open  
Toner empty  
The cover is open. Close the cover. (See  
Replace the toner cartridge with a new  
Paper error  
Put paper in the tray or clear the paper  
jam. Check the LCD message. (See  
Out of memory  
Other errors  
Check the LCD message. (See  
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About fax machines  
Custom features  
Do you have Voice Mail on the phone line?  
If you have Voice Mail on the phone line where you will install your  
new MFC, there is a strong possibility that Voice Mail and the MFC  
may conflict with each other while receiving incoming calls.  
Why should there be problems?  
Since both the MFC and Voice Mail will pick up the call, after the  
number of rings you have set, each of them has the ability to keep  
the other from receiving calls.  
For example, if your Voice Mail is set to answer after two rings and  
your MFC is set to answer after four, your Voice Mail will stop your  
MFC from receiving faxes.  
If you set Voice Mail and the Brother MFC to answer after the same  
number of rings, there is no way of knowing which one will answer  
first. It is important to remember that neither Voice Mail nor the MFC  
can pass the call back to the other after the call has been answered.  
How can you avoid possible problems?  
A very good way to avoid problems like the one mentioned, is to get  
a second phone number on your present phone line.  
Many people with Voice Mail choose an alternative service, which is  
called “Distinctive Ring”, and they are very satisfied with it. (See  
Another way to avoid possible problems is to replace your Voice Mail  
with an answering machine. Your Brother MFC is designed to work  
with an answering machine or TAD (telephone answering device).  
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Fax tones and handshake  
When someone is sending a fax, the MFC sends fax calling tones  
(CNG tones). These are quiet, intermittent beeps every 4-seconds.  
You will hear them after you dial and press Start and they will  
continue for about 60 seconds after dialing. During that time, the  
sending machine must begin the “handshake”, or connection, with  
the receiving machine.  
Each time you use automatic procedures to send a fax, you are  
sending CNG tones over the phone line. You will soon learn to listen  
for these quiet beeps each time you answer a phone on your fax line,  
so you will know if you are receiving a fax message.  
The receiving fax responds with fax receiving tones, which are loud,  
chirping sounds. A receiving fax chirps for about 40 seconds over the  
phone line, and the LCD shows Receiving.  
If your MFC is set to the Fax Onlymode, it will answer every call  
automatically with fax receiving tones. If the other person hangs up,  
your MFC will continue to send the “chirps” for about 40 seconds,  
and the LCD continues to show Receiving. To cancel receiving,  
press Stop/Exit.  
The fax ‘handshake’ is the time in which the sending machine’s CNG  
tones and the receiving machines “chirps” overlap. This must be for  
at least 2 to 4 seconds, so both machines can understand how each  
is sending and receiving the fax. The handshake cannot begin until  
the call is answered, and the CNG tones only last for about 60  
seconds after the number is dialed. So it is important for the receiving  
machine to answer the call in as few rings as possible.  
When you have an external Telephone Answering Device (TAD)  
on your fax line, your TAD will decide the number of rings before  
the call is answered.  
Pay special attention to the directions for connecting a TAD in  
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ECM (Error Correction Mode)  
The Error Correction Mode (ECM) is a way for the MFC to check a  
fax transmission while it is in progress. If the MFC detects errors  
during fax transmission, it resends the pages of the fax that had  
an error. ECM transmissions are only possible between fax  
machines that both have this feature. If they do, you may send and  
receive fax messages that are continuously being checked by the  
MFC.  
Your MFC must have enough memory for this feature to work.  
Connecting the MFC  
Connecting an external telephone  
Your MFC is equipped with a handset that you can use as a regular  
phone. However, you can also connect a separate telephone (or  
telephone answering device) directly to your MFC.  
Connect the telephone’s line cord to the jack labeled EXT. on the  
back side of the MFC.  
When this phone (or TAD) is in use, the LCD shows  
Ext. Tel in Use, and, if the fax handset is lifted, an alarm sounds.  
To disconnect a call on the external phone and switch to the fax,  
press Hook/Hold.  
Extension  
Telephone  
External  
Telephone  
Whenever this phone (or TAD) is in use, the LCD shows  
Ext. Tel In Use.  
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Connecting an external telephone answering  
device (TAD)  
Sequence  
You may choose to connect an answering device. However, when  
you have an external TAD on the same telephone line as the MFC,  
the TAD answers all calls and the MFC “listens” for fax calling (CNG)  
tones. If it hears them, the MFC takes over the call and receives the  
fax. If it does not hear CNG tones, the MFC lets the TAD continue  
playing your outgoing message so your caller can leave you a voice  
message.  
The TAD must answer within four rings (the recommended setting is  
two rings). The MFC cannot hear CNG tones until the TAD has  
answered the call, and with four rings there are only 8 to 10 seconds  
of CNG tones left for the fax “handshake”. Make sure you carefully  
follow the instructions in this guide for recording your outgoing  
message. We do not recommend using the toll saver feature on your  
external answering machine if it exceeds five rings.  
If you do not receive all your faxes, reduce the Ring Delay  
setting on your external TAD.  
If You Subscribe to your Telephone Company’s Distinctive Ring  
Service:  
You may connect an external TAD to a separate wall jack only  
if you subscribe to your telephone company’s Distinctive Ring  
service, have registered the distinctive ring pattern on your  
MFC, and use that number as a fax number. The recommended  
setting is four rings on the external TAD when you have the  
telephone company’s Distinctive Ring Service.  
If You Do Not Subscribe to Distinctive Ring Service:  
You must plug your TAD into the EXT. jack of your MFC. If your  
TAD is plugged into a wall jack, both your MFC and the TAD will  
try to control the phone line. (See illustration on the next page.)  
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Do not connect a TAD elsewhere on the same phone line  
(unless you have the Distinctive Ring service).  
TAD  
TAD  
Connections  
The external TAD must be plugged into the back of the MFC, into the  
jack labeled EXT. Your MFC cannot work properly if you plug the  
TAD into a wall jack (unless you are using Distinctive Ring).  
1
Plug the telephone line cord from the wall jack into the back of  
the MFC, in the jack labeled LINE.  
2
Plug the telephone line cord from your external TAD into the  
back of the MFC, in the jack labeled EXT. (Make sure this cord  
is connected to the TAD at the TAD’s telephone line jack, and  
not its telephone jack.)  
3
Set your external TAD to four rings or less. (The MFC’s Ring  
Delay setting does not apply.)  
4
5
6
Record the outgoing message on your external TAD.  
Set the TAD to answer calls.  
Set the Receive Mode to External TAD.  
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Recording outgoing message (OGM) on an external TAD  
Timing is important in recording this message. The message sets up  
the ways to handle both manual and automatic fax reception.  
1
Record 5 seconds of silence at the beginning of your message.  
(This allows your MFC time to listen for the fax CNG tones of  
automatic transmissions before they stop.)  
2
3
Limit your speaking to 20 seconds.  
End your 20-second message by giving your Fax Receive Code  
for people sending manual faxes. For example:  
“After the beep, leave a message or send a fax by pressing  
51 and Start.”  
We recommend beginning your OGM with an initial 5-second  
silence because the MFC cannot hear fax tones over a resonant  
or loud voice. You may try omitting this pause, but if your MFC  
has trouble receiving, then you must rerecord the OGM to  
include it.  
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Special line considerations  
Roll-over phone lines  
A roll-over phone system is a group of two or more separate  
telephone lines that pass incoming calls to each other if they are  
busy. The calls are usually passed down or “rolled over” to the next  
available phone line in a preset order.  
Your MFC can work in a roll-over system as long as it is the last  
number in the sequence, so the call cannot roll away. Do not put the  
MFC on any of the other numbers; when the other lines are busy and  
a second fax call is received, the fax call would be transferred to a  
line that does not have a fax machine. Your MFC will work best on  
a dedicated line.  
Two-line phone system  
A two-line phone system is nothing more than two separate phone  
numbers on the same wall outlet. The two phone numbers can be on  
separate jacks (RJ11) or combined into one jack (RJ14). Your MFC  
must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be  
equal in size and appearance and both may contain four wires  
(black, red, green, yellow). To test the type of jack, plug in a two-line  
phone and see if it can access both lines. If it can, you must separate  
the line for your MFC. (See Easy Receive on page 5-4.)  
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Converting telephone wall outlets  
There are three ways to convert to an RJ11 jack. The first two ways  
may require assistance from the telephone company. You can  
change the wall outlets from one RJ14 jack to two RJ11 jacks. Or,  
you can have an RJ11 wall outlet installed and slave or jump one of  
the phone numbers to it.  
The third way is the easiest: Buy a triplex adapter. You can plug a  
triplex adapter into an RJ14 outlet. It separates the wires into two  
separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1  
and 2). If your MFC is on Line 1, plug the MFC into L1 of the triplex  
adapter. If your MFC is on Line 2, plug it into L2 of the triple adapter.  
Triplex Adapter  
RJ14  
RJ11  
RJ14  
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Installing MFC, external two-line TAD and two-line  
telephone  
When you are installing an external two-line telephone answering  
device (TAD) and a two-line telephone, your MFC must be isolated  
on one line at both the wall jack and at the TAD. The most common  
connection is to put the MFC on Line 2, which is explained in the  
following steps. The back of the two-line TAD must have two  
telephone jacks: one labeled L1 or L1/L2, and the other labeled L2.  
You will need at least three telephone line cords, the one that came  
with your MFC and two for your external two-line TAD. You will need  
a fourth line cord if you add a two-line telephone.  
1
Place the two-line TAD and the two-line telephone next to your  
MFC.  
2
Plug one end of the telephone line cord for your MFC into the L2  
jack of the triplex adapter. Plug the other end into the LINE jack  
on the back of the MFC.  
3
4
Plug one end of the first telephone line cord for your TAD into  
the L1 jack of the triplex adapter. Plug the other end into the L1  
or L1/L2 jack of the two-line TAD.  
Plug one end of the second telephone line cord for your TAD  
into the L2 jack of the two-line TAD. Plug the other end into the  
EXT. jack on the left side of the MFC.  
Triplex Adapter  
Two Line Phone  
External Two Line TAD  
MFC  
You can keep two-line telephones on other wall outlets as always.  
There are two ways to add a two-line telephone to the MFC’s wall  
outlet. You can plug the telephone line cord from the two-line  
telephone into the L1+L2 jack of the triplex adapter. Or, you can plug  
the two-line telephone into the TEL jack of the two-line TAD.  
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Multi-line connections (PBX)  
Most offices use a central telephone system. While it is often  
relatively simple to connect the MFC to a key system or a PBX  
(Private Branch Exchange), we suggest that you contact the  
company that installed your telephone system and ask them to  
connect the MFC for you. It is advisable to have a separate line for  
the MFC.  
If the MFC is to be connected to a multi-line system, ask your  
installer to connect the unit to the last line on the system. This  
prevents the unit from being activated each time a telephone call  
is received.  
As with all fax units, this MFC must be connected to a two wire  
system. If your line has more than two wires, proper connection  
of the MFC cannot be made.  
If you are installing the MFC to work with a PBX  
1
It is not guaranteed that the unit will operate correctly under all  
circumstances with a PBX. Any cases of difficulty should be  
reported first to the company that handles your PBX.  
2
If all incoming calls will be answered by a switchboard operator,  
it is recommended that the Receive Mode be set to Manual. All  
incoming calls should initially be regarded as telephone calls.  
Custom features on your phone line  
If you have Voice Mail, Call Waiting/Caller ID, RingMaster, an  
answering service, an alarm system or other custom feature on  
one phone line it may create a problem with the operation of your  
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Loading paper and original  
documents  
2
About paper  
Paper specifications for each paper tray  
Manual feed tray  
Paper tray  
Optional Lower  
tray  
Paper types  
Plain paper, Bond Plain paper,  
Plain paper,  
Recycled paper,  
paper, Recycled  
paper, Envelope,  
Labels, and  
Recycled paper,  
and Transparency* and Transparency*  
Transparency  
Paper weights 16 to 43 lb  
(60 to 161 g/m2)  
Width:  
16 to 28 lb  
16 to 28 lb  
(60 to 105 g/m2)  
(60 to 105 g/m2)  
Paper sizes  
A4, Letter, Legal,  
B5 (ISO),  
Executive, A5, A6, Executive, A5,  
A4, Letter, Legal,  
B5 (ISO),  
2.75 to 8.66 in.  
(69.8 to 220 mm)  
Height:  
B6 (ISO)  
B6 (ISO)  
4.57 to 16.0 in.  
(116 to 406.4 mm)  
Number of  
sheets  
Single Sheet  
250 sheets  
(20 lb or 80 g/m2)  
250 sheets  
(20 lb or 80 g/m2)  
* Up to 10 sheets  
When printing transparencies, remove each one from the  
face-down output tray after it exits the MFC.  
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Recommended paper  
Plain Paper:  
Xerox 4200DP 20 lb  
Hammermill Laser Paper 24 lb  
3M CG 3300  
Transparency:  
Labels:  
Avery laser label # 5160  
Before you buy a large amount of paper, please test some to  
make sure that the paper is suitable.  
Use paper that is made for plain-paper copying.  
Use paper that is 20 to 24 lb (75 to 90 g/m2).  
Use neutral paper. Do not use acidic or alkaline paper.  
Use long-grain paper.  
Use paper with a moisture content of approximately 5%.  
Caution  
Do not use ink jet paper. It may cause a paper jam and damage your  
MFC.  
The output quality depends on the paper type and paper brand.  
Visit us at http://solutions.brother.com and check the latest  
recommendations for paper that can be used with the  
MFC-8220.  
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Choosing acceptable paper  
We recommend that you test paper (especially special sizes and  
types of paper) on the MFC before purchasing large quantities.  
Avoid feeding label sheets that are partly used or your MFC will  
be damaged.  
Avoid using coated paper, such as vinyl coated paper.  
Avoid using preprinted or highly textured paper, or paper with an  
embossed letterhead.  
For optimum printing, use a recommended type of paper, especially  
for plain paper and transparencies. For more information on paper  
specifications, call your nearest authorized sales representative or  
the place where you purchased your MFC.  
Use label or transparencies that are designed for use in laser  
printers.  
For the best print quality, we recommend using long-grained  
paper.  
If you are using special paper and the paper has problems  
feeding from the paper tray, try again using the manual feed tray.  
You can use recycled paper in this MFC.  
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How to load paper  
To load paper or other media in the paper tray  
1
Pull the paper tray completely out of the MFC.  
2
While pressing the paper guide release lever, slide the adjusters  
to fit the paper size.  
Check that the guides are firmly in the slots.  
For Legal size paper, press the universal guide release button  
and pull out the back of the paper tray.  
Universal Guide Release  
Button  
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3
4
Fan the stack of paper well to avoid paper jams and misfeeds.  
Put paper in the paper tray.  
Check that the paper is flat in the tray, below the maximum  
paper mark, and that the paper guide is flush against the paper  
stack.  
Up to here.  
5
Put the paper tray firmly back in the MFC and unfold the support  
flap before you use the MFC.  
Support Flap with  
Extension  
When you put paper in the paper tray, please remember the  
following:  
The side to be printed on must be face down.  
Put the leading edge (top of the paper) in first and push it  
gently into the tray.  
To copy or receive faxes on Legal size paper, unfold the  
support flap extension.  
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To load paper or other media in the manual feed tray  
When printing envelopes and labels you should only use the  
manual feed tray.  
1
Open the manual feed tray. Slide the paper guides to fit the  
paper size.  
2
Using both hands put paper in the manual feed tray until the  
front edge of the paper touches the paper feed roller. Hold the  
paper in this position until the MFC automatically feeds the  
paper in for a short distance, and then let go off the paper.  
When you put paper in the manual feed tray, please remember  
the following:  
The side to be printed on must be face up.  
Put the leading edge (top of the paper) in first and push it  
gently into the tray.  
Make sure that the paper is straight and in the proper  
position on the manual feed tray. If it is not, the paper may  
not be fed properly, resulting in a skewed printout or a paper  
jam.  
Do not put more than one sheet of paper or envelope in the  
manual feed tray at any one time, or it may cause a jam.  
LOADING PAPER AND ORIGINAL DOCUMENTS 2 - 6  
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Using the automatic document feeder (ADF)  
You can send faxes, copy and scan from the ADF (automatic  
document feeder).  
Make sure original documents written with ink are completely dry.  
The original documents to be faxed must be from 5.8 to 8.5  
inches wide and 3.9 to 14 inches long.  
Make sure you place the original documents face down, top  
edge first.  
Adjust the paper guides to fit the width of your original  
documents.  
2 - 7 LOADING PAPER AND ORIGINAL DOCUMENTS  
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The ADF can hold up to 30 pages and feeds each sheet  
individually. Use standard (20 lb or 75 g/m2) paper.  
Always fan the original documents before putting them in the  
ADF, and then stagger the pages in the ADF as shown:  
30˚  
DO NOT use paper that is curled, wrinkled, folded, ripped,  
stapled, paper clipped, pasted or taped. DO NOT use  
cardboard, newspaper or fabric.  
DO NOT pull on the original document while it is in progress.  
LOADING PAPER AND ORIGINAL DOCUMENTS 2 - 8  
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On-screen programming  
3
User-friendly programming  
Your MFC is designed to be easy to use with LCD on-screen  
programming using the navigation keys. User-friendly programming  
helps you take full advantage of all the menu selections your MFC  
has to offer.  
Since your programming is done on the LCD, we have created  
step-by-step on-screen instructions to help you program your MFC.  
All you need to do is follow the instructions as they guide you through  
the menu selections and programming options.  
Menu table  
You can probably program your MFC without the User’s Guide. But  
to help you understand the menu selections and options that are  
found in the MFC programs, use the Menu table on page 3-4.  
You can program your MFC by pressing Menu followed by the  
menu numbers.  
For example to set Fax Resolutionto Fine:  
Press Menu, 2, 2, 2 and  
Press Set.  
or  
to select Fine.  
Memory Storage  
If there is a power failure, you will not lose your menu settings  
because they are stored permanently. Temporary settings (such as  
Overseas Mode, and so on) will be lost. You may also have to reset  
the date and time.  
3 - 1 ON-SCREEN PROGRAMMING  
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Navigation keys  
*Access the menu  
*Go to the next menu level  
*Accept an option  
*Exit the menu by pressing  
repeatedly  
*Go back to the previous  
menu level  
*Scroll through the current  
menu level  
*Go back to the previous  
menu level  
*Go forward to the next  
menu level  
*Exit the menu  
You can access the menu mode by pressing Menu.  
When you enter the menu, the LCD scrolls.  
Press 1 for General Setup menu  
Select ▲▼ & Set  
1.General Setup  
OR—  
Press 2 for Fax menu  
OR—  
Select ▲▼ & Set  
2.Fax  
Press 3 for Copy menu  
OR—  
Select ▲▼ & Set  
3.Copy  
Press 4 for Printer menu  
OR—  
Select ▲▼ & Set  
4.Printer  
Press 5 for Print Reports menu  
OR—  
Select ▲▼ & Set  
5.Print Reports  
Press 6 for LAN menu  
(Only if the optional LAN board  
(NC-9100h) is installed.)  
OR—  
Select ▲▼ & Set  
6.LAN  
Press 0 for Initial Setup menu  
OR—  
Select ▲▼ & Set  
0.Initial Setup  
You can scroll more quickly through each  
menu level by pressing the arrow for the direction you want:  
.
or  
ON-SCREEN PROGRAMMING 3 - 2  
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Then set an option by pressing Set when that option appears on the  
LCD.  
The LCD will then show the next menu level.  
Press  
or  
to scroll to your next menu selection.  
Press Set.  
When you finish setting an option, the LCD shows Accepted.  
Use to scroll backward if you passed your choices or want  
to save keystrokes.  
The current setting is always the option with “ ”.  
3 - 3 ON-SCREEN PROGRAMMING  
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To access the menu, press  
Menu.  
Press the Menu numbers.  
(ex. Press 1, 1 for Mode Timer)  
OR—  
to  
Select & Set  
Select & Set  
to accept  
exit  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
1.General  
Setup  
1.Mode Timer  
0 Sec  
30 Secs  
1 Min  
2 Mins  
5 Mins  
Off  
Sets how long the  
MFC will stay in Copy  
or Scan mode before  
returning to Fax  
mode.  
4-5  
4-5  
2.Paper Type  
Thin  
Sets the type of  
paper in paper  
tray#1.  
(Without the  
optional tray #2)  
1.Tray #1  
(With the optional  
tray #2)  
Plain  
Thick  
Thicker  
Transparency  
2.Tray #2  
(With the optional  
tray #2)  
Thin  
Sets the type of  
paper in paper  
tray#2.  
4-5  
4-6  
Plain  
Thick  
Thicker  
Transparency  
3.Paper Size  
A4  
Sets the size of paper  
in paper tray#1.  
(Without the  
optional tray #2)  
1.Tray #1  
(With the optional  
tray #2)  
Letter  
Legal  
Executive  
A5  
A6  
B5  
B6  
2.Tray #2  
(With the optional  
tray #2)  
A4  
Sets the size of paper  
in paper tray#2.  
4-6  
Letter  
Legal  
Executive  
A5  
B5  
B6  
The factory settings are shown in Bold with “ ”.  
ON-SCREEN PROGRAMMING 3 - 4  
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To access the menu, press  
Menu.  
Press the Menu numbers.  
(ex. Press 1, 1 for Mode Timer)  
OR—  
to  
Select & Set  
Select & Set  
to accept  
exit  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
1.General  
Setup  
4.Volume  
1.Ring  
High  
Med  
Low  
Off  
Adjusts the ring  
volume.  
4-7  
4-7  
4-8  
(Continued)  
2.Beeper  
3.Speaker  
4.Handset  
High  
Med  
Low  
Off  
Adjusts the volume  
level of the beeper.  
High  
Med  
Low  
Off  
Adjusts the speaker  
volume.  
High  
Adjusts the handset  
volume.  
4-8  
Low  
5.Volume  
Amplify  
On  
(Permanent/  
Temporary)  
For the  
4-10  
hearing-impaired,  
you can set the  
volume to the  
Vol Amplify:On  
setting on a  
Off  
permanent or  
temporary basis.  
5.Auto  
Daylight  
On  
Change for Daylight  
Savings Time  
automatically.  
4-10  
4-11  
Off  
6.Ecology  
1.Toner Save On  
Off  
Increases the life of  
the toner cartridge.  
2.Sleep Time  
Conserves power.  
4-12  
7. LCD  
Contrast  
-
-
-
+
+
+
Adjusts the contrast  
of the LCD.  
The factory settings are shown in Bold with “ ”.  
3 - 5 ON-SCREEN PROGRAMMING  
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To access the menu, press  
Menu.  
Press the Menu numbers.  
(ex. Press 1, 1 for Mode Timer)  
OR—  
to  
Select & Set  
Select & Set  
to accept  
exit  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
4-12  
4-13  
1.General  
Setup  
8. Tray  
Use:Copy  
(This setting only  
appears if you  
have the optional  
tray #2)  
Tray#1 Only  
Tray#2 Only  
Auto  
Selects the tray that  
will be used for Copy  
mode.  
(Continued)  
9. Tray  
Use:Fax  
(This setting only  
appears if you  
have the optional  
tray #2)  
Tray#1 Only  
Tray#2 Only  
Auto  
Selects the tray that  
will be used for Fax  
mode.  
2.Fax  
1.Setup  
Receive  
(In Fax mode  
only)  
1.Ring Delay 04  
Sets the number of  
rings before the MFC  
answers in Fax Only  
or Fax/Tel mode.  
5-2  
5-3  
03  
02  
01  
00  
2.F/T Ring  
Time  
70  
40  
30  
20  
Sets the  
pseudo/double-ring  
time in Fax/Tel  
mode.  
3.Easy  
Receive  
On  
Receives fax  
messages without  
pressing the Start  
key.  
5-4  
5-8  
Semi  
Off  
4.Remote  
Code  
On  
You can answer all  
calls at an extension  
or external phone  
and use codesto turn  
the MFC on or off.  
You can personalize  
these codes.  
(
Off  
51, #51)  
The factory settings are shown in Bold with “ ”.  
ON-SCREEN PROGRAMMING 3 - 6  
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To access the menu, press  
Menu.  
Press the Menu numbers.  
(ex. Press 1, 1 for Mode Timer)  
OR—  
to  
Select & Set  
Select & Set  
to accept  
exit  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
2.Fax  
(Continued)  
1.Setup  
Receive  
5.Auto  
Reduction  
On  
Off  
Reduces the size of  
incoming faxes.  
5-5  
(In Fax mode  
only)  
(Continued)  
(If you have the  
optional tray  
#2, see page  
6.Print  
Density  
-
-
-
-
-
+
+
+
+
+
Makes printouts  
darker or lighter.  
5-6  
7.Polling RX On  
Sets up your MFC to  
poll another fax  
machine.  
5-9  
6-5  
Off  
2.Setup Send 1.Contrast  
Auto  
Light  
Dark  
Changes the  
lightness or darkness  
of faxes you send.  
(In Fax mode  
only)  
2.Fax  
Resolution  
Standard  
Fine  
Sets the default  
resolution for  
6-6  
outgoing faxes.  
S.Fine  
Photo  
3.Delayed  
Fax  
Set the time of day in  
24 hour format that  
the delayed faxes will  
be sent.  
6-16  
6-16  
4.Batch TX  
On  
Combines delayed  
faxes to the same fax  
number at the same  
time of day into one  
transmission.  
Off  
The factory settings are shown in Bold with “ ”.  
3 - 7 ON-SCREEN PROGRAMMING  
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To access the menu, press  
Menu.  
Press the Menu numbers.  
(ex. Press 1, 1 for Mode Timer)  
OR—  
to  
Select & Set  
Select & Set  
to accept  
exit  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
2.Fax  
(Continued)  
2.Setup Send 5.Real Time  
Off  
On  
You can send a fax  
without using the  
memory.  
6-8  
TX  
(Continued)  
(In Fax mode  
only)  
Next Fax Only  
6.Polled TX  
On  
Sets up the original  
document on your  
MFC to be retrieved  
by another fax  
6-17  
Off  
machine.  
7.Coverpg  
Setup  
Next Fax Only Automatically sends  
6-10  
a Cover Page you  
have programmed.  
On  
Off  
Print Sample  
8.Coverpage  
Msg  
You can set up your  
own comments for  
fax Cover Page.  
6-11  
6-15  
9.Overseas  
Mode  
On  
Adjusts for overseas  
transmissions, which  
can sometimes  
Off  
cause problems.  
3.Set Auto  
Dial  
1.One-Touch  
Dial  
Stores One-Touch  
Dial numbers, so you  
can dial by pressing  
one key (and Start).  
7-1  
7-3  
2.Speed-Dial  
Stores Speed-Dial  
numbers, so you can  
dial by pressing only  
a few keys (and  
Start).  
3.Setup  
Groups  
Sets up a Group  
number for  
7-5  
Broadcasting.  
The factory settings are shown in Bold with “ ”.  
ON-SCREEN PROGRAMMING 3 - 8  
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To access the menu, press  
Menu.  
Press the Menu numbers.  
(ex. Press 1, 1 for Mode Timer)  
OR—  
to  
Select & Set  
Select & Set  
to accept  
exit  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
2.Fax  
(Continued)  
4.Setup  
Reports  
1.Transmission On  
Initial setup for  
Transmission  
Verification Report  
and Fax Activity  
Report.  
9-1  
9-2  
On+Image  
Off  
Off+Image  
2.Act.  
Interval  
Every 7 Days  
Every 2 Days  
Every 24 Hours  
Every 12 Hours  
Every 6 Hours  
Every 50 Faxes  
Off  
5.Remote Fax  
Opt  
1.Fwd/Page/Store Off  
Sets the MFC to  
forward fax  
8-1  
Fax Forward  
messages, to call  
your pager, or to  
store incoming faxes  
in the memory so you  
can retrieve them  
while you are away  
from your MFC.  
Paging  
Fax Storage  
2.Remote  
Access  
---  
You must set your  
own code for Remote  
Retrieval.  
8-4  
5-5  
6-9  
3.Print Fax  
Printsincoming faxes  
stored in the  
memory.  
6.Remaining  
Jobs  
Checks which jobs  
are in the memory or  
cancels a delayed  
fax or polling job.  
The factory settings are shown in Bold with “ ”.  
3 - 9 ON-SCREEN PROGRAMMING  
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To access the menu, press  
Menu.  
Press the Menu numbers.  
(ex. Press 1, 1 for Mode Timer)  
OR—  
to  
Select & Set  
Select & Set  
to accept  
exit  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
2.Fax  
(Continued)  
0.Miscellaneous  
1.Mem  
Security  
Prohibits most  
settings except  
receiving faxes into  
memory.  
6-18  
2.Compatibility High  
Normal  
Adjusts the  
transmissions that  
are having problems.  
12-18  
12-33  
Basic  
3.Drum Life  
You can check the  
percentage of drum  
life that remains  
available.  
4.Page  
Counter  
Total  
Let you check the  
number of total  
pages the MFC has  
printed so far.  
12-33  
5-12  
Copy  
Print  
List/Fax  
5.Distinctive Off  
Set (On)  
Uses the Telephone  
Company’s  
Distinctive Ring  
subscriber service to  
register the ring  
pattern with the MFC.  
6.Caller ID  
Display #  
View or print a list of  
the last 30 Caller IDs  
stored in the  
5-14  
10-13  
10-13  
Print Report  
memory.  
3.Copy  
1.Quality  
Text  
Photo  
Auto  
Selects the Copy  
resolution for your  
type of original  
document.  
2.Contrast  
-
-
-
-
-
+
+
+
+
+
Adjusts the contrast  
for copies.  
The factory settings are shown in Bold with “ ”.  
ON-SCREEN PROGRAMMING 3 - 10  
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To access the menu, press  
Menu.  
Press the Menu numbers.  
(ex. Press 1, 1 for Mode Timer)  
OR—  
to  
Select & Set  
Select & Set  
to accept  
exit  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
4.Printer  
1.Emulation  
Auto  
Selects the  
Emulation mode.  
1-12*1  
HP LaserJet  
BR-Script 3  
2.Print  
Options  
1.Internal  
Font  
Prints a list of the  
MFC’s internal fonts  
or current printer  
settings.  
1-13*1  
2.Configuration  
1-13*1  
1-13*1  
3.Reset  
Printer  
Returns the MFC to  
the default settings.  
5.Print  
Reports  
1.Help List  
2.Auto Dial  
You can print these  
lists and reports.  
9-3  
3.Fax  
Activity  
4.Transmission  
5.User  
Settings  
0.Initial  
Setup  
1.Receive  
Mode  
Fax Only  
Fax/Tel  
You can choose the  
receive mode that  
best suits your  
needs.  
5-2  
External TAD  
Manual  
2.Date/Time  
3.Station ID  
Puts the date and  
time on the LCD and  
in headings of faxes  
you send.  
4-1  
Fax  
Program your name  
and fax number to  
appear on each page  
you fax.  
4-3  
Tel  
Name  
4.Tone/Pulse  
(Canada Only)  
Tone  
Selects the dialing  
mode.  
4-4  
Pulse  
0.Local  
Language  
English  
French  
Allows you to change See  
the LCD Language  
for your country.  
Quick  
Setup  
Guide  
(Canada Only)  
The factory settings are shown in Bold with “ ”.  
*1 See the Software User’s Guide on the CD-ROM.  
3 - 11 ON-SCREEN PROGRAMMING  
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Press the Menu numbers.  
(ex. Press 1, 1 for Mode Timer)  
OR—  
to  
Select & Set  
Select & Set  
to accept  
exit  
If you installed optional LAN board (NC-9100h), the LCD shows  
the following LAN menu.  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
6.LAN  
(option)  
1.Setup  
TCP/IP  
1.BOOT  
Method  
Auto  
You can choose the  
BOOT method that  
best suits your  
needs.  
Static  
RARP  
BOOTP  
DHCP  
2.IP Address [000-255].  
[000-255].  
Enter the IP address.  
[000-255].  
[000-255]  
3.Subnet  
Mask  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Subnet  
mask.  
4.Gateway  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Gateway  
address.  
See  
Network  
User’s  
Guide  
on the  
CD-ROM.  
5.Host Name  
BRN_XXXXXX  
Enter the Host name.  
6.WINS  
Config  
Auto  
You can choose the  
WINS configuration  
mode.  
Static  
7.WINS  
Server  
Primary  
Specifies the IP  
address of the  
primary or secondary  
server.  
Secondary  
8.DNS Server Primary  
Secondary  
Specifies the IP  
address of the  
primary or secondary  
server.  
9.APIPA  
On  
Automatically  
allocates the IP  
address from the  
link-local address  
range.  
Off  
The factory settings are shown in Bold with “ ”.  
ON-SCREEN PROGRAMMING 3 - 12  
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Press the Menu numbers.  
(ex. Press 1, 1 for Mode Timer)  
OR—  
to  
Select & Set  
Select & Set  
to accept  
exit  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
6.LAN  
(option)  
2.Setup  
Internet  
1.Mail  
Address  
(60 characters) Enter the mail  
address.  
(Continued)  
2.SMTP  
Server  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the SMTP  
server address.  
3.POP3  
Server  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the POP3  
server address.  
4.Mailbox  
Name  
(up to 20  
characters)  
Enter the mail box  
name.  
5.Mailbox  
Pwd  
Password:****** Enter the password  
to login to the POP3  
server.  
See  
Network  
User’s  
Guide  
on the  
CD-ROM.  
3.SetupMail  
RX  
1.Auto  
Polling  
On  
Automatically checks  
the POP3 server for  
new messages.  
Off  
2.Poll  
Frequency  
10Min  
(00-60)  
Sets the interval for  
checking for new  
messages on the  
POP3 server.  
3.Header  
All  
Selects the contents  
of the mail header to  
be printed.  
Subject+From+To  
None  
4.Del Error  
Mail  
On  
Deletes error mails  
automatically.  
Off  
5.Notification On  
MDN  
Off  
Sends notification  
messages.  
The factory settings are shown in Bold with “ ”.  
3 - 13 ON-SCREEN PROGRAMMING  
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Press the Menu numbers.  
(ex. Press 1, 1 for Mode Timer)  
OR—  
to  
Select & Set  
Select & Set  
to accept  
exit  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
6.LAN  
(option)  
(Continued)  
4.Setup Mail 1.Sender  
Displays the subject  
that is attached to the  
Internet Fax data.  
TX  
Subject  
2.Size Limit On  
Off  
Limits the size of  
E-mail original  
documents.  
3.Notification  
On  
Sends notification  
messages.  
Off  
5.Setup  
1.Rly  
On  
Relays original  
Relay  
Broadcast  
documents to  
Off  
another fax machine.  
2.Relay  
RelayXX:  
Registers the  
Domain  
Domain name.  
3.Relay  
Report  
On  
Prints the Relay  
Broadcast Report.  
See  
Off  
Network  
User’s  
Guide  
on the  
CD-ROM.  
6.Setup  
Misc.  
1.Netware  
On  
Select Onto use the  
MFC on a Netware  
network.  
Off  
2.Net Frame  
Auto  
8023  
ENET  
8022  
SNAP  
Lets you specify the  
frame type.  
3.AppleTalk  
4.DLC/LLC  
On  
Select Onto use the  
MFC on a Macintosh  
network.  
Off  
On  
Select Onto use the  
MFC on a DLC/LLC  
network.  
Off  
5.Net BIOS/IP On  
Off  
Select Onto use the  
MFC on a Net  
BIOS/IP network.  
The factory settings are shown in Bold with “ ”.  
ON-SCREEN PROGRAMMING 3 - 14  
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Press the Menu numbers.  
(ex. Press 1, 1 for Mode Timer)  
OR—  
to  
Select & Set  
Select & Set  
to accept  
exit  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
6.LAN  
(option)  
(Continued)  
6.Setup  
Misc.  
6.Ethernet  
Auto  
Selects Ethernet link  
mode.  
100B-FD  
100B-HD  
10B-FD  
10B-HD  
(Continued)  
See  
Network  
User’s  
Guide  
on the  
CD-ROM.  
7.Time Zone  
GMT-05:00  
Sets the time zone  
for your country.  
7.Scan to  
E-mail  
-
PDF  
TIFF  
Scans the original  
into your E-mail  
application as a file  
attachment.  
With the optional paper tray #2  
Main Menu Submenu  
Menu  
Selections  
Options 1 Options 2 Descriptions  
Page  
2.Fax  
1.Setup  
Receive  
5.Auto  
Reduction  
Tray #1  
Tray #2  
On  
Reduces the size of  
incoming faxes.  
5-5  
Off  
(In Fax mode  
only)  
The factory settings are shown in Bold with “ ”.  
3 - 15 ON-SCREEN PROGRAMMING  
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Getting started  
4
Initial Setup  
Setting the Date and Time  
Your MFC displays the date and time and if you set up the Station ID  
it prints on every fax you send. If there is a power failure, you may  
have to reset the date and time. All other settings will not be affected.  
1
2
Press Menu, 0, 2.  
Enter the last two digits of the year.  
Press Set.  
Initial Setup  
2.Date/Time  
3
4
5
6
Enter two digits for the month.  
Press Set.  
(For example, enter 09 for September, or 10 for October.)  
Enter two digits for the day.  
Press Set.  
(For example, enter 06 for 6th.)  
Enter the time in 24-Hour format.  
Press Set.  
(For example, enter 15:25 for 3:25 P.M.)  
Press Stop/Exit.  
The LCD now shows the date and time whenever the MFC is in  
Standby mode.  
GETTING STARTED 4 - 1  
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Setting the Station ID  
You should store your name or company name and fax number so  
they are printed on all fax pages that you send.  
1
2
Press Menu, 0, 3.  
Enter your fax number (up to 20  
digits).  
Initial Setup  
3.Station ID  
Press Set.  
3
Enter your telephone number (up to 20 digits).  
Press Set.  
(If your telephone number and fax number are the same, enter  
the same number again).  
The telephone number you enter is only used for Cover  
You cannot enter a hyphen.  
4
5
Use the dial pad to enter your name (up to 20 characters).  
Press Set.  
Press Stop/Exit.  
The LCD will show the date and time.  
If the Station ID has already been programmed, the LCD will ask  
you to press 1 to make a change or 2 to exit without changing.  
4 - 2 GETTING STARTED  
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Entering text  
When you are setting certain menu selections, such as the Station  
ID, you may need to type text into the MFC. Most number keys have  
three or four letters printed above them. The keys for 0, # and  
not have printed letters because they are used for special  
characters.  
do  
By pressing the appropriate number key repeatedly, you can access  
the character you want.  
Press Key  
one time  
two times  
three times  
four times  
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
W
Inserting spaces  
To enter a space in a fax number, press  
once between  
numbers. To enter a space in a name, press twice between  
characters.  
Making corrections  
If you entered a letter incorrectly and want to change it, press  
move the cursor under the incorrect character. Then press  
to  
Clear/Back. The letter above the cursor will be deleted. Re-enter  
the correct character.  
Repeating letters  
If you need to enter a character that is on the same key as the  
previous character, press  
you press the key again.  
to move the cursor to the right before  
GETTING STARTED 4 - 3  
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Special characters and symbols  
Press , # or 0, and then press or  
the special character or symbol you want. Then press Set to select it.  
to move the cursor under  
Press  
for  
for  
for  
(space) ! " # $ % & ’ ( )  
: ; < = > ? @ [ ] ^ _  
É À È Ê Î Ç Ë Ö 0  
+ , - . /  
Press #  
Press 0  
NOTICE (USA only)  
The Telephone Consumer Protection Act of 1991 makes it unlawful  
for any person to use a computer or electronic device to send any  
message via a telephone fax machine unless such messages  
clearly contain, in a margin at the top or bottom of each transmitted  
page, or on the first page of the transmission, the date and time it  
is sent and an identification of the business or other entity or other  
individual sending the message and the telephone number of the  
sending machines or such business, other entity or individual.  
In order to program this information into your MFC, complete the  
steps described on page 4-2.  
Setting Tone and Pulse dialing mode  
(Canada only)  
1
2
Press Menu, 0, 4.  
Initial Setup  
4.Tone/Pulse  
Press  
or  
to select Pulse  
(or Tone).  
Press Set.  
3
Press Stop/Exit.  
4 - 4 GETTING STARTED  
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General Setup  
Setting the Mode Timer  
The MFC has three temporary mode keys on the control panel: Fax,  
Copy and Scan. You can change the number of seconds or minutes  
the MFC takes after the last Copy or Scan operation before it returns  
to Fax mode. If you select Off, the MFC stays in the mode you used  
last.  
1
2
Press Menu, 1, 1.  
Press or  
0 Sec, 30 Secs, 1 Min, 2 Mins,  
5 Minsor Off.  
General Setup  
1.Mode Timer  
to select  
3
4
Press Set.  
Press Stop/Exit.  
Setting the Paper Type  
To get the best print quality, set the MFC for the type of paper you  
are using.  
1
Press Menu, 1, 2.  
OR—  
General Setup  
2.Paper Type  
If you have the optional paper tray,  
press Menu, 1, 2, 1 to set the  
paper type for Tray #1or Menu,  
Paper Type  
1.Tray #1  
1, 2, 2 to set the paper type for Tray #2.  
2
Press  
or  
to select Thin, Plain, Thick, Thicker  
or Transparency.  
3
4
Press Set.  
Press Stop/Exit.  
You can select Transparencyonly when A4, Letteror  
Legalis selected in Menu, 1, 3 for Tray #1 and Tray #2.  
GETTING STARTED 4 - 5  
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Setting the Paper Size  
You can use eight sizes of paper for printing copies: A4, letter, legal,  
executive, A5, A6, B5 and B6 and three sizes of paper for printing  
faxes: A4, letter and legal. When you change the size of paper in the  
MFC, you will need to change the setting for Paper Size at the same  
time so your MFC can fit an incoming fax or reduced copy on the  
page.  
1
Press Menu, 1, 3.  
OR—  
General Setup  
3.Paper Size  
If you have the optional paper tray,  
press Menu, 1, 3, 1 to set the paper  
size for Tray #1or Menu, 1, 3, 2  
to set the paper size for Tray #2.  
Paper Size  
1.Tray #1  
2
3
Press  
A5, A6, B5or B6.  
or  
to select A4, Letter, Legal, Executive,  
Press Set.  
Press Stop/Exit.  
If you are using the optional paper tray, paper size A6 is not  
available.  
If you select Transparencyin Menu, 1, 2, you can only  
select A4, Letteror Legal.  
4 - 6 GETTING STARTED  
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Setting the Ring Volume  
You can turn the ring Offor you can select the ring volume level.  
1
2
Press Menu, 1, 4, 1.  
Press or to select  
(Low, Med, Highor Off).  
Volume  
1.Ring  
Press Set.  
3
Press Stop/Exit.  
OR—  
You can adjust the ring volume when your MFC is idle (not being  
used). In Fax mode, press or to adjust the volume level.  
Every time you press these keys, the MFC will ring so you can hear  
the active setting as the LCD shows it. The volume changes with  
each key press. The new setting will stay until you change it again.  
Setting the Beeper Volume  
You can change the beeper volume. The default setting is Med.  
When the beeper is on, the MFC beeps every time you press a key  
or make a mistake and after a fax is sent or received.  
1
2
Press Menu, 1, 4, 2.  
Press or to select your  
option (Low, Med, Highor Off).  
Volume  
2.Beeper  
Press Set.  
3
Press Stop/Exit.  
GETTING STARTED 4 - 7  
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Setting the Speaker Volume  
You can adjust the MFC’s one-way speaker volume.  
1
2
Press Menu, 1, 4, 3.  
Press or to select  
(Low, Med, Highor Off).  
Volume  
3.Speaker  
Press Set.  
3
Press Stop/Exit.  
OR—  
In Fax  
mode, you can adjust the speaker volume by pressing  
Hook/Hold, and then selecting a speaker volume level.  
Press or to adjust the volume level. The LCD shows the setting  
you are choosing. Each key press changes the volume to the next  
setting. The new setting will remain until you change it again.  
Setting the Handset Volume  
1
2
Press Menu 1, 4, 4.  
Volume  
4.Handset  
Press  
to select Highor Low,  
and then press Set.  
3
Press Stop/Exit.  
OR—  
You can adjust the handset volume any time you are talking on  
the telephone. There are two handset volume levels, Lowand  
High. The default setting is Low.  
Press  
or  
to adjust the volume level. The LCD shows the  
setting you are choosing. The new setting will remain until you  
change it again.  
4 - 8 GETTING STARTED  
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Choosing the Handset Volume  
(For Volume Amplify)  
Before you begin to use the MFC, you must decide if you need to set  
the handset volume to Volume Amplify:Onfor a user who is  
hearing-impaired. The AMPLIFY volume level complies with FCC  
standards.  
Volume Amplify:Off  
This default setting is appropriate if none of the users are  
hearing-impaired. During a conversation, users can press Volume  
or  
on the control panel to adjust the volume to Lowor High.  
When the handset is replaced, the handset volume will remain until  
you change it again.  
Volume Amplify:OnTemporary  
This setting is appropriate if some of the users are hearing-impaired.  
During a conversation, users can press Volume  
or  
on the  
control panel to adjust the volume to Low, Highor Amplify. When  
the handset is replaced, the handset volume returns to the default  
setting of Low.  
Volume Amplify:OnPermanent  
Choose Volume Amplify:OnPermanentif all of the users  
are hearing-impaired. During a conversation, users can press  
Volume  
or  
on the control panel to adjust the volume to Low,  
Highor Amplify. When the handset is replaced, the handset  
volume returns to the default setting of Amplify.  
When you press Volume  
or  
on the control panel to adjust  
the volume, the LCD shows the setting you are choosing. Each  
key press changes the volume to the next setting.  
WARNING  
It is important that you do NOT choose Permanentunless ALL  
the users are hearing-impaired. Otherwise, the default setting of  
Amplifymay damage the hearing of some users.  
GETTING STARTED 4 - 9  
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Setting Volume Amplify  
Please carefully read Choosing the Handset Volume on page 4-9  
before you do the following steps:  
1
2
Press Menu, 1, 4, 5.  
If none of the users are  
hearing-impaired, press  
Volume  
5.Volume Amplify  
or  
to select Off, and then press Set and go to Step 4.  
OR—  
If some or all of the users are hearing-impaired, select On, and  
then press Set.  
3
4
If all the users are hearing-impaired, press  
Permanent, and then press Set.  
OR—  
or  
to select  
If only some of the users are hearing-impaired, select  
Temporary, and then press Set.  
Press Stop/Exit.  
Turning on Automatic Daylight Savings Time  
You can set the MFC to change automatically for Daylight Savings  
Time. It will reset itself forward one hour in the Spring and backward  
one hour in the Fall. Make sure you have set the correct day and time  
in the Date/Timesetting.  
1
2
Press Menu, 1, 5.  
General Setup  
5.Auto Daylight  
Press  
or  
to select On(or  
Off).  
Press Set.  
3
Press Stop/Exit.  
4 - 10 GETTING STARTED  
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Toner Save  
You can conserve toner using this feature. When you set Toner Save  
to On, print appears somewhat lighter. The default setting is Off.  
1
2
Press Menu, 1, 6, 1.  
Ecology  
1.Toner Save  
Press  
or  
to select On(or  
Off).  
3
4
Press Set.  
Press Stop/Exit.  
Sleep Time  
Setting the Sleep Time reduces power consumption by turning off  
the fuser inside the MFC, while it is idle. You can choose how long  
the MFC is idle (from 00 to 99 minutes) before it goes into sleep  
mode. The timer is automatically reset when the MFC receives a Fax  
or PC data, or makes a copy. The default setting is 05 minutes. While  
the MFC is in sleep mode, you will see Sleepon the LCD. If you try  
to print or copy in sleep mode, there will be a short delay while the  
fuser warms up to working temperature.  
1
2
Press Menu, 1, 6, 2.  
Use the dial pad to enter the length of time the MFC is idle  
before it goes into sleep mode (00 to 99).  
3
4
Press Set.  
Press Stop/Exit.  
If you want to turn sleep mode off, press Secure and  
Job Cancel simultaneously and  
or  
to select Off  
in Step 2.  
If the MFC is in Sleep Mode when you change the Sleep  
Time, the new setting will take effect the next time the MFC  
copies, prints or is restarted.  
GETTING STARTED 4 - 11  
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Setting the LCD Contrast  
You can change the contrast to help the LCD look lighter or darker.  
1
2
Press Menu, 1, 7.  
General Setup  
7.LCD Contrast  
Press  
to increase the contrast.  
to decrease the contrast.  
OR—  
Press  
Press Set.  
3
Press Stop/Exit.  
Setting the Tray Use for Copy mode  
If your MFC does not have the optional tray #2, you can skip this  
setting. The default setting of Autoallows *1your MFC to choose the  
paper from the optional Tray #2 when paper is out in Tray #1 or  
*2when the size of the original document will fit best on the paper in  
Tray #2.  
1
2
Press Menu, 1, 8.  
Press or toselect Tray#1  
Only, Tray#2 Onlyor Auto.  
General Setup  
8.Tray Use:Copy  
3
4
Press Set.  
Press Stop/Exit.  
*1 Copies will automatically be printed from Tray #2 only if  
the Paper Size setting for Tray #2 is the same as Tray #1.  
*2 Copies will automatically be printed from Tray #2 if the  
Paper Size setting for Tray #2 is different than Tray #1 and  
this paper size is more suitable for the scanned original  
document.  
4 - 12 GETTING STARTED  
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Setting the Tray Use for Fax mode  
If your MFC does not have the optional tray #2, you can skip this  
setting. The default setting of Autoallows your MFC to choose the  
paper from the optional Tray #2 if Tray #1 is out of paper or if  
incoming faxes will fit best on the paper in Tray #2.  
1
2
Press Menu, 1, 9.  
Press or toselectTray#1  
Only, Tray#2 Onlyor Auto.  
General Setup  
9.Tray Use:Fax  
3
4
Press Set.  
Press Stop/Exit.  
If Auto Reduction is turned on, incoming faxes will be printed  
from the tray that is set for Auto Reduction. (See Printing a  
GETTING STARTED 4 - 13  
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Setup Receive  
5
Basic receiving operations  
Choosing the Receive Mode  
There are four different Receive Modes for your MFC. You can  
choose the mode that best suits your needs.  
LCD  
How it works  
When to use it  
Fax Only  
The MFC automatically  
answers every call as a  
fax.  
For dedicated fax lines.  
(automatic receive)  
Fax/Tel  
The MFC controls the  
line and automatically  
Use this mode if you expect to receive lots of fax  
messages and few telephone calls. You can not  
(fax and telephone)  
answers every call. If the have an answering machine on the same line, even  
call is a fax it will receive if it is on a separate wall jack on the same line. You  
the fax. If the call is not a can not use the telephone company’s Voice Mail in  
fax it will ring  
this mode.  
(pseudo/double ring) for  
you to pick up the call.  
External TAD  
The external answering  
device (TAD)  
automatically answers  
every call.  
Voice messages are  
stored on the external  
TAD. Fax messages are  
printed.  
Use this mode if you have an external answering  
machine on your phone line.  
The TAD setting works only with an external  
answering machine. Ring Delay and F/T Ring Time  
do not work in this setting.  
(with an external  
answering device)  
Manual  
You control the phone  
line and must answer  
every call yourself.  
Use this mode if you don’t receive many fax  
messages, with Distinctive Ring, or if are using a  
computer on the same line.  
(manual receive)  
If you answer and hear fax tones, wait until the  
MFC takes over the call, then hang up. (See Easy  
(with Distinctive Ring)  
5 - 1 SETUP RECEIVE  
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To select or change your Receive Mode  
1
2
Press Menu, 0, 1.  
Press or  
Only, Fax/Tel, External TADor  
Manual.  
Initial Setup  
1.Receive Mode  
to select Fax  
Press Set.  
3
Press Stop/Exit.  
Current Receive Mode  
Fax: Fax Only  
F/T: Fax/Tel  
12/10 11:53 Fax  
Res:Standard  
TAD: External TAD  
Mnl: Manual  
Setting the Ring Delay  
The Ring Delay sets the number of times the MFC rings before it  
answers in Fax Onlyor Fax/Telmode. If you have extension  
phones on the same line as the MFC or subscribe to the telephone  
company’s Distinctive Ring service, keep the Ring Delay setting of 4.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 1, 1.  
Setup Receive  
1.Ring delay  
Press  
or  
to select how  
many times the line rings before the  
MFC answers (00-04).  
Press Set.  
(If you select 00, the line will not ring at all.)  
4
Press Stop/Exit.  
SETUP RECEIVE 5 - 2  
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Setting the F/T Ring Time (Fax/Tel mode only)  
If you set the Receive Mode to Fax/Tel, you will need to decide how  
long the MFC will signal you with its special pseudo/double-ring  
when you have a voice call. (If it’s a fax call, the MFC prints the fax.)  
This pseudo/double-ring happens after the initial ringing from the  
phone company. Only the MFC rings and no other phones on the  
same line will ring with the special pseudo/double-ring. However, you  
can still answer the call on any extension phone on the same line as  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 1, 2.  
Setup Receive  
2.F/T Ring Time  
Press  
or  
to select how  
long the MFC will ring to alert you  
that you have a voice call (for 20, 30, 40 or 70 seconds).  
Press Set.  
4
Press Stop/Exit.  
Even if the caller hangs up during the pseudo/double-ringing,  
the MFC will continue to ring for the set time.  
5 - 3 SETUP RECEIVE  
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Easy Receive  
When you use this feature, you do not have to press Start or the Fax  
Receive Code 5 1 when you answer a fax call and hear calling  
beeps. Just hold the handset and wait a few seconds. When you see  
Receivingon the LCD or when you hear “chirps” through the  
handset of an extension phone connected to another wall jack, just  
replace the handset. Your MFC does the rest. Selecting Onallows  
the MFC to receive fax calls automatically, even if you lift the handset  
of an extension or external phone. Selecting Semilets the MFC  
receive the call only if you have answered it at the MFC. Selecting  
Offmeans you will have to activate the MFC yourself, by pressing  
Start or by pressing 5 1 if you are not at your MFC.  
If you have set the feature to On, but your MFC does not  
automatically connect a fax call when you lift an external or  
extension phone handset, press the Fax Receive code 5 1.  
At the MFC, lift the handset and then press Start.  
If you send faxes from a computer on the same phone line and  
the MFC intercepts them, set Easy Receive to Off.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 1, 3.  
Setup Receive  
3.Easy Receive  
Use  
or  
to select On, Semi,  
or Off.  
Press Set.  
4
Press Stop/Exit.  
SETUP RECEIVE 5 - 4  
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Printing a reduced incoming fax  
(Auto Reduction)  
If you choose On, the MFC automatically reduces each page of an  
incoming fax to fit on one page of letter, legal or A4 size paper,  
regardless of the paper size of the original document. The MFC  
calculates the reduction ratio by using the page size of the original  
document and your Paper Size setting (Menu, 1, 3).  
1
2
3
If it is not illuminated in green, press  
Press Menu, 2, 1, 5.  
If you have the optional paper tray  
(Fax).  
Setup Receive  
5.Auto Reduction  
#2, press  
or  
to select  
Tray #1or Tray #2.  
Press Set.  
4
5
Use  
or  
to select On(or Off).  
Press Set.  
Press Stop/Exit.  
If you receive faxes that are split onto two pages, turn on this  
setting. But if the original document is too long, the MFC may  
print it on two pages.  
Printing a fax from the memory  
If you have selected Paging or Fax Storage (Menu, 2, 5, 1), you can  
still print a fax from the memory when you are at your MFC. (See  
1
2
3
Press Menu, 2, 5, 3.  
Press Start.  
After printing has finished,  
Remote Fax Opt  
3.Print Fax  
press Stop/Exit.  
5 - 5 SETUP RECEIVE  
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Setting the Print Density  
You can adjust print density, making your printed pages darker or  
lighter.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 1, 6.  
Setup Receive  
6.Print Density  
Press  
to make the print darker.  
to make the print lighter.  
OR—  
Press  
Press Set.  
4
Press Stop/Exit.  
SETUP RECEIVE 5 - 6  
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Advanced receiving operations  
Operation from extension telephones  
If you answer a fax call on an extension telephone, or an external  
telephone in the EXT. jack, you can make your MFC take the call by  
using the Fax Receive Code. When you press the Fax Receive Code  
51, the MFC starts to receive a fax.  
If the MFC answers a voice call and pseudo/double-rings for you to  
take over, use the Telephone Answer Code #51 to take the call at an  
If you answer a call and no one is on the line, you should assume that  
you’re receiving a manual fax.  
At an extension phone (on a separate telephone wall jack),  
press 51, wait for fax-receiving tones (chirps), and then  
hang up.  
At an external phone (connected to the MFC’s EXT jack), press  
51 and wait for the phone to be disconnected before you hang  
up (the LCD shows Receiving).  
Your caller will have to press Start to send the fax.  
For Fax/Tel mode only  
When the MFC is in Fax/Tel mode, it will use the F/T Ring Time  
(pseudo/double-ringing) to alert you to pick up a voice call.  
If you’re at the MFC, you can lift the handset to answer.  
If you’re at an extension phone, you will need to lift the handset  
during the F/T Ring Time and then press #51 between the double  
rings. If no one is on the line, or if someone wants to send you a fax,  
send the call back to the MFC by pressing 51.  
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Changing the remote codes  
Remote Codes might not work with some telephone systems. The  
preset Fax Receive Code is 51. The preset Telephone Answer  
Code is # 51.  
If you are always disconnected when accessing your external  
TAD remotely, try changing the Fax Receive Code and  
Telephone Answer Code to another three-digit code (such as  
### and 999).  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 1, 4.  
Setup Receive  
4.Remote Code  
Press  
or  
to select On(or  
Off).  
Press Set.  
4
5
6
Enter the new Fax Receive Code.  
Press Set.  
Enter the new Telephone Answer Code.  
Press Set.  
Press Stop/Exit.  
SETUP RECEIVE 5 - 8  
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Polling  
Polling is the process of retrieving faxes from another fax machine.  
You can use your MFC to ‘poll’ other machines, or you can have  
someone poll your MFC.  
Everyone who is involved in Polling needs to set up their fax  
machines for Polling. When someone polls your MFC to receive a  
fax, they pay for the call. If you poll someone’s fax machine to receive  
a fax, you pay for the call.  
Some fax machines do not respond to the Polling feature.  
Setting up Polling Receive  
Polling Receive is when you call another fax machine to receive a fax  
from it.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 1, 7.  
Setup Receive  
7.Polling RX  
Press  
or  
to select On(or  
Off).  
Press Set.  
4
5
Enter the fax number you are polling.  
Press Start.  
The LCD shows Dialing.  
Setting up Sequential Polling Receive  
Your MFC can ask for faxes from several fax units in a single  
operation (Sequential Polling Receive). Afterwards, a Sequential  
Polling Report will be printed.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 1, 7.  
Setup Receive  
7.Polling RX  
Press  
or  
to select On(or  
Off).  
Press Set.  
4
5
Enter the fax machines you want to poll using One-Touch,  
Speed-Dial, a Group or the dial pad. You must press Set  
between each fax number.  
Press Start. Your MFC will poll each number or Group number  
in turn to receive a fax.  
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Telephone services  
Your MFC supports the Distinctive Ring telephone service that some  
telephone companies offer.  
If you have Call Waiting Caller ID, Voice Mail, RingMaster, an  
answering service, an alarm system or other custom features on  
your telephone line, it may affect the way your MFC works. (See  
If you have Voice Mail on your phone line, please read the  
following carefully.  
Distinctive Ring  
Brother uses the term ‘Distinctive Ring’ but different telephone  
companies have other names for this service such as SmartRing,  
RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring.  
What does your telephone company’s ‘Distinctive Ring’  
do?  
Your telephone company’s Distinctive Ring service allows you to  
have more than one number on the same phone line. If you need  
more than one phone number, it is cheaper than paying for an  
extra line. Each phone number has its own distinctive ring pattern,  
so you will know which phone number is ringing. This is one way you  
can have a separate phone number for your MFC.  
Please call your telephone company for availability and rates.  
What does Brother’s ‘Distinctive Ring’ do?  
The Brother MFC has a Distinctive Ring feature that allows you to  
use your MFC to take full advantage of the telephone company’s  
Distinctive Ring service. The new phone number on your line can just  
receive faxes.  
You must pay for your telephone company’s Distinctive Ring  
service before you program the MFC to work with it.  
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Do you have Voice Mail?  
If you have Voice Mail on the phone line that you will install your new  
MFC on, there is a strong possibility that Voice Mail and the MFC will  
conflict with each other while receiving incoming calls. However, the  
Distinctive Ring feature allows you to use more than one  
number on your line, so both Voice Mail and the MFC can work  
together without any problems. If each one has a separate phone  
number, neither will interfere with the other’s operations.  
If you decide to get the Distinctive Ring service from the telephone  
company, you will need to follow the directions below to ‘register’ the  
new Distinctive Ring pattern they give you. This is so your MFC can  
recognize its incoming calls.  
You can change or cancel the Distinctive Ring pattern at any  
time. You can switch it off temporarily, and turn it back on later.  
When you get a new fax number, make sure you reset this  
feature.  
Before you choose the ring pattern to register  
You can only register one Distinctive Ring pattern with the MFC.  
Some ring patterns cannot be registered. The ring patterns below are  
supported by your Brother MFC. Register the one your telephone  
company gives you.  
Ring  
Pattern  
Rings  
1
long-long  
2
3
4
short-long-short  
short-short-long  
very long (normal pattern)  
If the ring pattern you received is not on this chart, please call  
your telephone company and ask for one that is shown.  
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The MFC will only answer calls to its registered number.  
The first two rings are silent on the MFC. This is because the fax  
must «listen» to the ring pattern (to compare it to the pattern that  
was ‘registered’). (Other telephones on the same line will ring.)  
If you program the MFC properly, it will recognize the registered  
ring pattern of the ‘fax number’ within 2 ring patterns and then  
answer with a fax tone. When the ‘voice number’ is called, the  
MFC will not answer.  
Registering the Distinctive Ring pattern  
Very important!  
After you have set the Distinctive Ring feature to ON, the receive mode  
is set to Manualautomatically. Unless you have a TAD or Voice Mail  
set up on the Distinctive Ring number, Manualmode means you must  
answer all the calls yourself. You cannot change the receive mode to  
any other mode while the Distinctive Ring is set to on.  
1
2
Press Menu, 2, 0, 5.  
Miscellaneous  
5.Distinctive  
Press  
or  
or  
to select Set.  
Press Set.  
3
Press  
use.  
to select the stored ring pattern you want to  
Press Set.  
(You will hear each pattern as you scroll through the four  
patterns. Make sure you choose the pattern that the telephone  
company gave you.)  
4
Press Stop/Exit.  
Distinctive Ring is now set to on.  
Turning off the Distinctive Ring  
1
2
Press Menu, 2, 0, 5.  
Miscellaneous  
5.Distinctive  
Press  
or  
to select Off.  
Press Set.  
3
Press Stop/Exit.  
If you turn off Distinctive Ring, the MFC will stay in Manual  
receive mode. You will need to set the Receive Mode again.  
SETUP RECEIVE 5 - 12  
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Caller ID  
The Caller ID feature lets you use the Caller ID subscriber  
service offered by many local telephone companies. This  
service provides you, by means of the LCD, the name or  
telephone number of your caller as the line rings.  
After a few rings, the LCD shows the telephone number of your  
caller (and name, if available). Once you pick up the handset, the  
Caller ID information disappears from the LCD, but the call  
information remains stored in the Caller ID memory.  
You will see the first 16 characters of the number (or name).  
Out of Areadisplay means call originated outside your Caller  
ID service area.  
Private Calldisplay means the caller has intentionally  
blocked transmission of information.  
You can print a list of Caller ID information received by your MFC.  
Caller ID service varies with different carriers. Call your local  
telephone company to determine the kind of service available in your  
area.  
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Viewing Caller ID List  
Caller ID memory stores information for up to thirty calls. When the  
thirty-first call comes in, information about the first call is erased. You  
can scroll through Caller ID information to review those calls made to  
your MFC.  
1
2
Press Menu, 2, 0, 6.  
Press or to select  
Display #.  
Miscellaneous  
6.Caller ID  
Press Set.  
If the name was not received, it will not be displayed.  
Press or to scroll through the Caller ID memory to  
select the Caller ID you want to view, and then press Set. The  
LCD shows the caller’s name or number and the date and time  
of the call.  
3
4
Press Stop/Exit.  
Clearing a Caller ID stored in the memory  
For effective use of the memory, we recommend that you clear the  
Caller IDs stored in memory by pressing Clear/Back when the LCD  
shows each caller ID number or name.  
Printing Caller ID List  
1
2
Press Menu, 2, 0, 6.  
Press or to select  
Print Report.  
Miscellaneous  
6.Caller ID  
Press Set.  
3
4
Press Start.  
After printing has finished, press Stop/Exit.  
SETUP RECEIVE 5 - 14  
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Call Waiting  
The Call Waiting feature lets you use the Call Waiting subscriber  
service offered by many local telephone companies. This feature  
enables you to take a second call on your MFC, without  
disconnecting the first caller.  
1
To answer a Call Waiting signal while you are talking on the  
phone, ask the other party if you can put them on Hold to  
catch the other call.  
2
3
Press Search/Speed Dial to switch to the second call.  
To switch back to the first call, press Search/Speed Dial  
again.  
Either caller can hang up at any time. However, if you hang up  
you will disconnect both callers.  
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Setup Send  
6
How to enter Fax mode  
Before sending faxes, make sure  
(Fax) is illuminated in  
green. If not, press  
setting is Fax.  
(Fax) to enter Fax mode. The default  
How to dial  
There are four ways to dial.  
Manual dialing  
Press all of the digits of the phone or fax number.  
SETUP SEND 6 - 1  
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One-Touch dialing  
Press the One-Touch Key of the location you want to call. (See  
To dial One-Touch numbers 17 to 32, hold down Shift as you press  
the One-Touch Key.  
Speed-Dialing  
Press Search/Speed Dial, #, and then the three digit Speed-Dial  
three-digit number  
Search  
You can search for names you have stored in the One-Touch and  
Speed-Dial memories. Press Search/Speed Dial and the  
To search  
numerically  
To search alphabetically*  
* To search alphabetically, you can use dial pad to enter the first  
letter of the name you are looking for.  
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How to fax  
Manual transmission  
Manual transmission lets you hear the dialing, ringing and  
fax-receiving tones while sending a fax.  
1
If it is not illuminated in green, press  
original document.  
(Fax). Load the  
2
3
Pick up the handset and listen for a dial tone.  
Enter the fax number using the dial pad, One-Touch,  
Speed-Dial or Search.  
4
5
When you hear the fax tone, press Start.  
Replace the handset.  
Automatic transmission  
This is the easiest way to send a fax.  
You must not pick up the handset phone or press Hook/Hold  
to listen for a dial tone.  
1
2
If it is not illuminated in green, press  
original document.  
(Fax). Load the  
Enter the fax number using the dial pad, One-Touch,  
Speed-Dial or Search.  
3
Press Start.  
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Out of Memory message  
If you get an Out of Memorymessage while scanning the first page  
of a fax, press Stop/Exit to cancel the fax. If you get an Out of  
Memorymessage while scanning a subsequent page, you will have  
the option to press Start to send the pages scanned so far, or to  
press Stop/Exit to cancel the operation.  
Sending a fax at the end of a conversation  
At the end of a conversation you can send a fax to the other party  
before you both hang up.  
1
Ask the other party to wait for fax tones (beeps) and then to  
press Start before hanging up.  
2
If it is not illuminated in green, press  
original document.  
(Fax). Load the  
Press Start.  
3
Replace the handset.  
6 - 4 SETUP SEND  
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Basic sending operations  
Sending faxes using multiple settings  
When you send a fax you can choose any combination of these  
settings: cover page, contrast, resolution, overseas mode, delayed  
fax timer, polling transmission or real time transmission. After each  
setting is accepted, the LCD will ask if you want to enter more  
settings:  
Press 1 to select more settings. The LCD  
will return to the Setup Sendmenu.  
Other Settings  
1.Yes 2.No  
OR—  
Press 2 if you have finished choosing settings and go to the next  
step.  
Contrast  
If your original document is very light or very dark, you may want to  
set the contrast.  
Use Lightto send a light original document.  
Use Darkto send a dark original document.  
1
If it is not illuminated in green, press  
original document.  
(Fax). Load the  
2
3
Press Menu, 2, 2, 1.  
Setup Send  
1.Contrast  
Press  
or  
to select Auto,  
Lightor Dark.  
Press Set.  
4
Press 1 if you want to choose more settings and the LCD will  
return to the Setup Sendmenu.  
OR—  
Press 2 if you have finished choosing settings for this page, and  
then go to Step 5.  
5
6
Enter a fax number.  
Press Start.  
SETUP SEND 6 - 5  
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Fax Resolution  
When you have an original document in the ADF you can use the  
Resolution key to change the setting temporarily (for this fax only).  
If it is not illuminated in green, press  
(Fax). Press  
Resolution repeatedly until the LCD shows the setting you want.  
OR—  
You can change the default setting.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 2, 2.  
Setup Send  
2.Fax Resolution  
Press  
or  
to select the  
resolution you want.  
Press Set.  
4
Press Stop/Exit.  
Standard: Suitable for most typed original documents.  
Fine:  
Good for small print and transmits a little slower than  
Standard resolution.  
S.Fine:  
Photo:  
Good for small print or artwork and transmits slower  
than Fine resolution.  
Use when the original document has varying shades  
of gray. This has the slowest transmission time.  
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Manual and automatic fax Redial  
If you are sending a fax manually and the line is busy, press  
Redial/Pause, and then press Start to try again. If you want to  
make a second call to the last number dialed, you can save time by  
pressing Redial/Pause and Start.  
Redial/Pause only works if you dialed from the control panel.  
If you are sending a fax automatically and the line is busy, the MFC  
will automatically redial one time after five minutes.  
Dual Access  
You can dial a number, and begin scanning the fax into memory—  
even when the MFC is receiving, sending or printing a fax from  
memory. The LCD shows the new job number.  
If you get an Out of Memorymessage while scanning the  
first page of a fax, press Stop/Exit to cancel scanning. If you  
get an Out of Memorymessage while scanning a  
subsequent page, you can press Start to send the pages  
scanned so far, or press Stop/Exit to cancel the operation.  
1
If it is not illuminated in green, press  
original document.  
(Fax). Load the  
2
3
Enter the fax number.  
Press Start to send the fax.  
The MFC starts scanning the first page and the LCD shows the  
job number (#XXX) of the fax. You can repeat Steps 1 to 3 for  
the next fax.  
SETUP SEND 6 - 7  
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Real Time Transmission  
When you are sending a fax, the MFC will scan the original  
documents into the memory before sending. Then, as soon as the  
phone line is free, the MFC will start dialing and sending.  
If the memory becomes full, the MFC will send the original document  
in real time (even if Real Time TXis set to Off).  
Sometimes, you may want to send an important original document  
immediately, without waiting for memory transmission. You can set  
Real Time TXto Onfor all original documents or for the next fax  
only.  
1
If it is not illuminated in green, press  
original document.  
(Fax). Load the  
2
3
Press Menu, 2, 2, 5.  
To change the default setting, press  
Setup Send  
5.Real Time TX  
or  
to select On(or Off).  
Press Set.  
Go to Step 5.  
OR—  
For the next fax transmission only, press  
or  
to select  
Next Fax Only.  
Press Set.  
4
5
Press  
Fax:Off).  
or  
to select Next Fax:On(or Next  
Press Set.  
Press 1 if you want to choose more settings and the LCD will  
return to the Setup Sendmenu.  
OR—  
Press 2 if you have finished choosing settings.  
Enter the fax number.  
6
7
Press Start to send the fax.  
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Checking job status  
Check which jobs are still waiting in the memory to be sent. (If there  
are no jobs, the LCD shows No Jobs Waiting.)  
1
2
Press Menu, 2, 6.  
If you have more than one job  
waiting, press  
Fax  
6.Remaining Jobs  
or  
to scroll  
through the list.  
3
Press Stop/Exit.  
Canceling a fax in progress  
If you want to cancel a fax, while the MFC is scanning, dialing or  
sending it, press Stop/Exit.  
Canceling a scheduled job  
You can cancel a fax job that is stored and waiting in the memory.  
1
Press Menu, 2, 6.  
Any jobs that are waiting will appear  
on the LCD.  
Fax  
6.Remaining Jobs  
2
If you have more than one job waiting, press  
select the job you want to cancel.  
or  
to  
Press Set.  
OR—  
If you only have one job waiting, go to Step 3.  
Press 1 to cancel.  
To cancel another job go to Step 2.  
OR—  
Press 2 to exit without canceling.  
Press Stop/Exit.  
3
4
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Advanced sending operations  
Composing the electronic Cover Page  
The Cover Page is created at the receiving machine. Your Cover  
Page includes the name stored in the One-Touch or Speed-Dial  
memory. If you’re dialing manually, the name is left blank.  
The Cover Page shows your Station ID and the number of pages  
you’re sending. (See Setting the Station ID on page 4-2.) If you have  
Cover Page set to On(Menu, 2, 2, 7), the number of pages is left  
blank.  
You can select a comment to include on your Cover Page.  
1.Comment Off  
2.Please Call  
3.Urgent  
4.Confidential  
Instead of using one of the preset comments, you can enter two  
personal messages of your own, up to 27 characters long. Use the  
chart on page 4-3 for help entering characters.  
5.(User Defined)  
6.(User Defined)  
Most of the Setup Send settings are temporary to allow you to  
make changes for each fax you send. However, when you set up  
your Cover Page and Cover Page Comments, you are changing the  
default settings so they will be available while faxing.  
6 - 10 SETUP SEND  
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Composing your own comments  
You can set up two comments of your own.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 2, 8.  
Setup Send  
8.Coverpage Msg  
Press  
or  
to choose 5 or 6  
for your own comment.  
Press Set.  
4
5
Use the dial pad to enter your customized comment.  
Press Set.  
Press 1 if you want to choose more settings and the LCD will  
return to the Setup Sendmenu.  
OR—  
Press 2 to exit.  
SETUP SEND 6 - 11  
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Cover page for the next fax only  
This feature does not work without first setting the Station ID. So  
make sure it has been set. (See Setting the Station ID on page 4-2.)  
If you only want to send a Cover Page with a particular fax, this Cover  
Page will include the number of pages in your original document.  
1
If it is not illuminated in green, press  
original document.  
(Fax). Load the  
2
3
Press Menu, 2, 2, 7.  
When LCD shows Next Fax Only.  
Press Set.  
Setup Send  
7.Coverpg Setup  
4
5
6
Press  
Fax:Off).  
or  
to select Next Fax:On(or Next  
Press Set.  
Press  
comments.  
or  
to select one of the standard or your own  
Press Set.  
Enter two digits to show the number of pages you are sending.  
Press Set.  
(For example, press 0, 2 for 2 pages or enter 0 0 to leave the  
number of pages blank. If you make a mistake, press  
up and re-enter the number of pages.)  
to back  
7
Press 1 if you want to choose more settings and the LCD will  
return to the Setup Sendmenu.  
OR—  
Press 2 if you have finished choosing settings.  
Enter the fax number you’re calling.  
Press Start.  
8
9
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Send a cover page for all faxes  
This feature does not work without the Station ID. Please be sure it  
has been set before continuing. (See Setting the Station ID on page  
4-2.)  
You can set the MFC to send a cover page whenever you send a fax.  
The number of pages in your fax is not included when you use this  
setting.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 2, 7.  
Setup Send  
7.Coverpg Setup  
Press  
or  
to select On.  
Press Set.  
4
If you selected On, Press  
standard or your own comments.  
or  
to select one of the  
Press Set.  
5
Press 1 if you want to choose more settings and the LCD will  
return to the Setup Sendmenu.  
OR—  
Press 2 to exit if you have finished choosing settings.  
Using a printed cover page  
If you prefer to use a printed cover page that you can write on, you  
can print the sample page and attach it to your fax.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 2, 7.  
Press  
or  
to select Print  
Setup Send  
7.Coverpg Setup  
Sample.  
Press Set.  
4
5
Press Start. Your MFC prints a copy of your cover page.  
Press Stop/Exit.  
SETUP SEND 6 - 13  
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Broadcasting  
Broadcasting is when the same fax message is automatically sent  
to more than one fax number. You can include Groups,  
One-Touch, Speed-Dial numbers, and up to 50 manually dialed  
numbers in the same broadcast.  
Press Set between each of the numbers. Use Search/Speed  
Dial to help you choose the numbers easily.To set up Group dial  
After the broadcast is finished, a Broadcast Report will be printed  
to let you know the results.  
1
2
If it is not illuminated in green, press  
original document.  
(Fax). Load the  
Enter a number using One-Touch, Speed-Dial, a Group  
number, Search or manual dialing using the dial pad.  
(Example: Group number)  
3
When the LCD displays the fax number or name of the other  
party, press Set.  
You will be asked to press the next number.Enter the next  
number.  
(Example: Speed-Dial number)  
4
5
When the LCD displays the fax number or name of the other  
party, press Set.  
Enter another fax number.  
(Example: Manual dialing using the dial pad.)  
Press Start.  
6
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If you did not use up any of the numbers for Groups,  
access codes or credit card numbers, you can ‘broadcast’  
faxes to as many as 382 different numbers.  
The available memory will vary depending on the types of  
jobs in the memory and the number of locations used for  
broadcasting. If you broadcast to the maximum numbers  
available, you will not be able to use Dual Access and  
Delayed fax.  
Enter the long dialing sequence numbers as you would  
normally, but remember that each One-Touch and  
Speed-Dial number counts as one number, so the number  
of locations you can store becomes limited.  
If the memory is full, press Stop/Exit to stop the job or if  
more than one page has been scanned, press Start to  
send the portion that is in the memory.  
Overseas Mode  
If you are having difficulty sending a fax overseas due to possible  
interference on the phone line, we recommend that you turn on the  
Overseas Mode. After you send a fax using this feature, the feature  
will turn itself off.  
1
If it is not illuminated in green, press  
original document.  
(Fax). Load the  
2
3
Press Menu, 2, 2, 9.  
Setup Send  
9.Overseas Mode  
Press  
or  
to select On(or  
Off).  
Press Set.  
4
Press 1 if you want to choose more settings and the LCD will  
return to the Setup Sendmenu.  
OR—  
Press 2 if you have finished choosing settings.  
Enter the fax number you’re calling.  
Press Start.  
5
6
SETUP SEND 6 - 15  
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Delayed Fax  
During the day you can store up to 50 faxes in the memory to be sent  
within 24 hours. These faxes will be sent at the time of day you enter  
in Step 3.  
1
If it is not illuminated in green, press  
original document.  
(Fax). Load the  
2
3
Press Menu, 2, 2, 3.  
Enter the time you want the fax to be  
sent (in 24-hour format).  
Setup Send  
3.Delayed Fax  
Press Set.  
(For example, enter 19:45 for 7:45 PM.)  
Press 1 to leave the original documents waiting in the ADF.  
OR—  
Press 2 to scan the original document into memory.  
4
Press 1 if you want to choose more settings and the LCD will  
return to the Setup Sendmenu.  
OR—  
Press 2 if you have finished choosing settings.  
Enter the fax number.  
5
6
Press Start.  
Delayed Batch Transmission  
Before sending the delayed faxes, your MFC will help you economize  
by sorting all the faxes in the memory by destination and scheduled  
time. All delayed faxes that are scheduled to be sent at the same  
time to the same fax number will be sent as one fax to save  
transmission time.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu, 2, 2, 4.  
Setup Send  
4.Batch TX  
Press  
or  
to select On(or  
Off).  
Press Set.  
4
Press Stop/Exit.  
6 - 16 SETUP SEND  
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Setting up Polled Transmission  
Polled Transmission is when you set up your MFC to wait with an  
original document so another fax machine can call and retrieve it.  
1
If it is not illuminated in green, press  
(Fax). Load the  
original document that is going to be retrieved.  
2
3
Press Menu, 2, 2, 6.  
Setup Send  
6.Polled TX  
Press  
or  
to choose On(or  
Off).  
Press Set.  
4
Press 1 for Doc to leave the paper original document waiting in  
the ADF.  
OR—  
Press 2 for Memory to scan the original document into the  
memory.  
5
6
Press 1 if you want to choose more settings and the LCD will  
return to the Setup Sendmenu.  
OR—  
Press 2 if you have finished choosing settings, and go to step 6.  
Press Start.  
If you chose Memory in Step 4, the MFC starts scanning the  
original document.  
If you press 1 in Step 4, the original document remains in the  
ADF until your MFC is polled. If you must use your MFC  
before the polled transmission occurs, you must first cancel  
this job.  
If you press 2 in Step 4, the original document will be stored  
and can be retrieved from any other fax machine until you  
delete the fax in memory by using the Canceling a Job  
SETUP SEND 6 - 17  
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Memory Security  
Memory Security lets you prevent unauthorized access to the MFC.  
You will not be able to continue to schedule Delayed Faxes or Polling  
jobs. However, any pre-scheduled Delayed Faxes will be sent when  
you turn Memory Security On, so they will not be lost.  
If you have selected Fax Forwarding, Paging or Fax Storage (Menu,  
2, 5) before you turn Memory Security On, then Fax Forwarding or  
Remote Retrieval will continue to work.  
While Memory Security is Onthe following operations are available:  
Receiving faxes into memory (limited by memory capacity)  
Fax Forwarding  
Remote Retrieval  
While Memory Security is Onthe following operations are NOT  
available:  
Sending faxes  
Printing received faxes  
Copy  
PC printing  
PC scanning  
To print the faxes in memory, turn Memory Security Off.  
Setting up the password  
If you forget the Memory Security password, please call Brother  
1
2
Press Menu, 2, 0, 1.  
Enter a 4-digit number for the  
password.  
Miscellaneous  
1.Mem Security  
Press Set.  
If you are entering the password for the first time, the LCD  
shows Verify.  
3
Re-enter the password.  
Press Set.  
To change a registered password, select Set Passwordafter  
Step 1, enter the old password, and then go to Step 2.  
6 - 18 SETUP SEND  
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Turning Memory Security on  
1
2
Press Menu, 2, 0, 1.  
Miscellaneous  
1.Mem Security  
Press  
or  
to select Set  
Security.  
Press Set.  
3
Enter the registered 4-digit password.  
Press Set.  
The MFC goes offline and the LCD shows Secure Mode.  
If there is a power failure, the data in the memory will remain for  
up to 4 days.  
Turning Memory Security off  
1
Press Menu.  
Enter the registered 4-digit password and press Set.  
2
Memory Security is automatically turned off and the LCD shows  
the Date and Time.  
If you enter the wrong Password, the LCD shows Wrong  
Passwordand stays offline. The MFC will stay in Secure Mode  
until the registered password is entered.  
SETUP SEND 6 - 19  
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Auto Dial numbers and  
dialing options  
7
Storing numbers for easy dialing  
You can set up your MFC to do three types of easy dialing:  
One-Touch, Speed-Dial and Groups for Broadcasting faxes.  
If you lose electrical power, the auto dial numbers that are in the  
memory will not be lost.  
Storing One-Touch Dial numbers  
Your MFC has 16 One-Touch keys where  
you can store 32 fax or phone numbers for  
automatic dialing. To access numbers 17  
to 32, hold down Shift as you press the  
One-Touch key. When you press a  
One-Touch key the LCD shows the name,  
if you stored it, or the number. (See  
One-Touch keys are the 16 keys (numbers 01–32) located on the left  
side of the control panel.  
(USA only) The Brother fax back system number has been  
preprogrammed on One-Touch key 1.  
1
2
Press Menu, 2, 3, 1.  
Press the One-Touch key where you  
want to store a number.  
Set Auto Dial  
1.One-Touch Dial  
If you have not installed the optional LAN board (NC-9100h), go  
to Step 4.  
OR—  
If you have installed the optional LAN board (NC-9100h), the  
MFC will ask you if the One-Touch key is for a fax/telephone  
number or an E-mail address. Go to Step 3.  
7 - 1 AUTO DIAL NUMBERS AND DIALING OPTIONS  
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3
4
Press  
or  
to select  
One-Touch Dial  
Fax/Tel  
Fax/Tel(or E-Address).  
Press Set.  
Enter the phone or fax number (up to 20 digits).  
Press Set.  
OR—  
If you purchased the optional NC-9100h, you can select  
E-Addressin Step 3 and then press Set.  
If you want to enter a pause in the dialing sequence (for example,  
to access an outside line), press Redial/Pause as you are  
entering the digits.  
Each key press of Redial/Pause enters a 3.5 second pause  
when the number is dialed, displayed by a dash on the screen.  
5
6
Use the dial pad to enter the name (up to 15 characters).  
Press Set.  
(You can use the chart on page 4-3 to help you enter letters.)  
OR—  
Press Set to store the number without a name.  
Go to Step 2 to store another One-Touch number.  
OR—  
Press Stop/Exit.  
When you dial an auto dial number, the LCD shows the name  
and number you have stored, or, if you have not stored a name,  
only the number you have stored.  
AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 2  
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Storing Speed-Dial numbers  
You can store Speed-Dial numbers, so that when you dial you will  
only have to press a few keys (Search/Speed Dial, #, the  
three-digit number, and Start). The MFC can store 300 Speed-Dial  
numbers.  
1
2
Press Menu, 2, 3, 2.  
Set Auto Dial  
2.Speed-Dial  
Use the dial pad to enter a three-digit  
Speed-Dial location number  
(001-300).  
(For example, press 005.)  
Press Set.  
If you have not installed the optional LAN board (NC-9100h), go  
to Step 4.  
OR—  
If you have installed the optional LAN board (NC-9100h), the  
MFC will ask you if the Speed-Dial is for a fax/telephone number  
or an E-mail address. Go to Step 3.  
3
4
Press  
Fax/Tel.  
or  
to select  
Speed-Dial  
Fax/Tel  
Press Set.  
Enter the phone or fax number (up to 20 digits).  
Press Set.  
OR—  
If you purchased the optional NC-9100h, you can select  
E-Addressin Step 3 and then press Set.  
5
6
Use the dial pad to enter the name (up to 15 characters).  
Press Set.  
(You can use the chart on page 4-3 to help you enter letters.)  
OR—  
Press Set to store the number without a name.  
Go to Step 2 to store another Speed-Dial number.  
OR—  
Press Stop/Exit.  
7 - 3 AUTO DIAL NUMBERS AND DIALING OPTIONS  
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Changing One-Touch and Speed-Dial numbers  
If you try to store a One-Touch or Speed-Dial number where a  
number has already been stored, the LCD will show the name that  
has been stored there (or number) and will ask you to do one of the  
following:  
1
Press 1 to change the stored  
number.  
#005:MIKE  
1.Change 2.Exit  
OR—  
Press 2 to exit without making a change.  
Enter a new number.  
Press Set.  
2
To erase the whole number or whole name, press  
Clear/Back repeatedly until all digits or letters are deleted.  
To erase one digit or letter, use  
cursor under it, and then press Clear/Back.  
If you want to insert characters, use or  
or  
to position the  
to position the  
cursor where you want to insert them, and then type.  
3
Follow the directions beginning at Step 6 in Storing One-Touch  
Dial numbers and Storing Speed-Dial numbers. (See Storing  
AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 4  
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Setting up Groups for Broadcasting  
Groups, which can be stored on a One-Touch key or a Speed-Dial  
location, allow you to send the same fax message to many fax  
numbers by pressing only a One-Touch key and Start or  
Search/Speed Dial, #, the three-digit location and Start.  
First, you will need to store each fax number as a One-Touch or  
Speed-Dial number. Then, you can combine them into a Group,  
Each Group uses up a One-Touch key or a Speed-Dial location.  
Finally, you can have up to six small Groups, or you can assign up to  
331 numbers to one large Group.  
1
2
Press Menu, 2, 3, 3.  
Decide where you wish to store the  
Group.  
Set Auto Dial  
3.Setup Groups  
AND—  
Press a One-Touch key.  
OR—  
Press Search/Speed Dial and enter the three-digit location,  
and then press Set.  
(For example, press One-Touch key 2 for Group 1.)  
3
4
Use the dial pad to enter the Group  
number.  
Setup Groups  
Setup Group:G01  
Press Set.  
(For example, press 1 for Group 1.)  
To include One-Touch or Speed-Dial numbers in the Group,  
enter them as if you were dialing.  
For example, for One-Touch key 05, press One-Touch key 05.  
For Speed-Dial location 009, press Search/Speed Dial, then  
press 009 on the dial pad. The LCD shows 005, #009.  
5
6
Press Set to accept the numbers for this Group.  
Use the dial pad and the chart on page 4-3 to enter a name for  
the Group.  
Press Set.  
(For example, NEW CLIENTS)  
7 - 5 AUTO DIAL NUMBERS AND DIALING OPTIONS  
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7
Press Stop/Exit.  
You can print a list of all One-Touch and Speed-Dial  
numbers. (See Printing reports on page 9-3.) Group numbers  
will be marked in the column of 'Group'.  
Dialing operations  
You can use the MFC to make voice telephone calls by dialing  
manually or by using Search, One-Touch Dial or Speed-Dial  
memory. (For instructions, see How to dial on page 6-1.) You can  
use the handset to make and receive calls.  
When you dial a Quick-Dial number, the LCD shows the name you  
have stored, or if you have not stored a name, the fax number you  
have stored.  
Access codes and credit card numbers  
Sometimes you may want to choose from several long distance  
carriers when you make a call. Rates may vary depending on the  
time and destination. To take advantage of low rates, you can store  
the access codes or long-distance carriers and credit card numbers  
as One-Touch and Speed-Dial numbers. You can store these long  
dialing sequences by dividing them and setting them up on separate  
keys in any combination. You can even include manual dialing using  
the dial pad.  
The combined number will be dialed in the order that you entered it  
as soon as you press Start.  
For example, you can store ‘555’ on One-Touch key 03 and ‘7000’  
on One-Touch key 02. If you press One-Touch key 03, One-Touch  
key 02, and Start, you will dial ‘555-7000’.  
To temporarily change a number, you can substitute part of the  
number with manual dialing using the dial pad.  
For example, to change the number to 555-7001 you could press  
One-Touch key 03 and then press 7001 using the dial pad.  
If you must wait for another dial tone or signal at any point in the  
dialing sequence, store a pause there in the number by pressing  
Redial/Pause. Each key press adds a 3.5-second delay.  
AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 6  
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Pause  
Press Redial/Pause to insert a 3.5-second pause between  
numbers. If you are dialing overseas, you can press Redial/Pause  
as many times as needed to increase the length of the pause.  
Tone or Pulse (Canada only)  
If you have a Pulse dialing service, but need to send Tone signals  
(for example, for telephone banking), follow the instructions below. If  
you have Touch Tone service, you will not need this feature to send  
tone signals.  
1
2
3
Lift the handset.  
Press #. Any digits dialed after this will send tone signals.  
When you hang up, the MFC will return to the Pulse dialing  
service.  
Telephone (voice) operations  
Making a telephone call  
1
2
Pick up the handset.  
OR—  
Press Hook/Hold.  
When you hear a dial tone, dial the call using the dial pad,  
One-Touch, Speed-Dial and Search.  
If you pressed Hook/Hold to dial, pick up the handset when the  
other person answers. (The speaker works only one way. The  
other person will not be able to hear you unless you pick up the  
handset.)  
To hang up, replace the handset.  
Hold  
1
2
3
Press Hook/Hold to put a call on Hold.  
You can put down the handset without disconnecting the call.  
Pick up the MFC handset to release call from Hold. Picking up  
the handset of an extension phone will not release call from Hold.  
7 - 7 AUTO DIAL NUMBERS AND DIALING OPTIONS  
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Remote Fax Options  
8
You can only use one remote fax option at a time:  
Fax Forwarding—OR—Paging—OR—Fax Storage—OR—Off.  
You can change your selection at any time (Menu, 2, 5, 1).  
If you have set Fax Forwarding, Paging or Fax Storage, a  
backup copy will automatically be printed at the MFC.  
Programming a Fax Forwarding number  
When Fax Forwarding is selected, your MFC stores the received fax  
in the memory. Then it dials the fax number you have programmed  
and forwards the fax message.  
1
2
Press Menu, 2, 5, 1.  
Remote Fax Opt  
1.Fwd/Page/Store  
Press  
or  
to select Fax  
Forward.  
Press Set.  
The LCD will ask you to enter the fax number to which faxes will  
be forwarded.  
3
4
Enter the forwarding number (up to 20 digits).  
Press Set.  
Press Stop/Exit.  
REMOTE FAX OPTIONS 8 - 1  
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Programming your pager number  
When Paging is selected, your MFC dials the pager number you  
have programmed, and then dials your Personal Identification  
Number (PIN). This activates your pager so you will know that you  
have a fax message in the memory.  
1
2
Press Menu, 2, 5, 1.  
Remote Fax Opt  
1.Fwd/Page/Store  
Press  
or  
to select  
Paging.  
Press Set.  
3
4
Enter your pager phone number followed by # # (up to 20 digits).  
Press Set.  
Do not include the area code if it is the same as that of your  
MFC.  
For example, press 1 8 0 0 5 5 5 1 2 1 2 # #.  
If your pager needs a PIN, enter the PIN, press #, press  
Redial/Pause, enter your fax number followed by # #.  
Press Set.  
(For example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5  
1 2 1 2 # #)  
OR—  
If you do not need a PIN, press Redial/Pause, enter your fax  
number followed by # #.  
Press Set.  
(For example, press Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #)  
Press Stop/Exit.  
5
You cannot change a Pager number or PIN remotely.  
8 - 2 REMOTE FAX OPTIONS  
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Setting Fax Storage  
If you select Fax Storage, you will be able to retrieve fax messages  
from another location using the Remote Retrieval commands.  
1
2
Press Menu, 2, 5, 1.  
Remote Fax Opt  
1.Fwd/Page/Store  
Press  
or  
to select Fax  
Storage.  
Press Set.  
3
Press Stop/Exit.  
If there are faxes in the memory when you select Off in  
Menu, 2, 5, 1, the LCD will ask if you want to erase the faxes  
in the memory:  
If you press 1, all fax data is erased and Fax Forwarding,  
Paging or Fax Storage is turned off.  
If you press 2, faxes are not erased and Fax Storage stays  
on.  
If there is a power failure, you will not lose the faxes. They will  
remain in the memory for up to 4 days.  
REMOTE FAX OPTIONS 8 - 3  
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Setting your Remote Access Code  
The remote access code lets you access the Remote Retrieval  
features when you are away from your MFC. Before you use the  
remote access and retrieval features, you have to set up your own  
code. The default code is an inactive code (--- ).  
1
2
Press Menu, 2, 5, 2.  
Enter a three-digit code using  
Remote Fax opt  
2.Remote Access  
numbers 0-9,  
or #.  
Press Set. (The preset ‘ ’ cannot be changed.)  
Do not use the same digits that appear in your Fax Receive  
Code ( 51) or Telephone Answer Code (#51). (See Operation  
3
Press Stop/Exit.  
You can change your code at any time by entering a new one.  
If you want to make your code inactive, press Clear/Back in  
Step 2 to restore the inactive setting (--- ).  
8 - 4 REMOTE FAX OPTIONS  
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Remote Retrieval  
You can call your MFC from any telephone or fax machine using  
touch tone, then use the Remote Access Code and remote  
commands to retrieve fax messages. Be sure to cut out the Remote  
Retrieval Access Card on the last page and keep it with you at all  
times.  
Using your Remote Access Code  
1
2
3
Dial your fax number from a telephone or another fax machine  
using touch tone.  
When your MFC answers, immediately enter your Remote  
Access Code (3 digits followed by ).  
The MFC signals if it has received fax messages:  
1 long beep Fax messages  
No beeps No fax messages  
4
The MFC gives two short beeps, which tells you to enter a  
command. The MFC will hang up if you wait longer than 30  
seconds to enter a command. The MFC will beep three times, if  
you enter an invalid command.  
5
6
Press 90 to reset the MFC when you have finished.  
Hang up.  
REMOTE FAX OPTIONS 8 - 5  
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Remote commands  
Follow the commands below to access features when you are away  
from the MFC. When you call the MFC and enter your Remote  
Access Code (3 digits followed by ), the system will give two short  
beeps and you must enter a remote command.  
Remote commands  
Operation details  
95 Change the Fax  
Forwarding, Paging or Fax  
Storage settings  
1 Off  
You can select Off after you have retrieved  
or erased all your messages.  
2 Fax Forwarding  
3 Paging  
If you hear one long beep, the change has  
been accepted. If you hear three short beeps,  
you cannot change it because the conditions  
have not been met (for example, registering a  
fax forwarding or paging number). You can  
register your Fax Forwarding number by  
have registered the number, Fax Forwarding,  
will work.  
4 Fax Forwarding number  
6 Fax Storage  
You can select Off after you have retrieved  
or erased all your messages.  
96 Retrieve a fax  
2 Retrieve all faxes  
Enter the number of a remote fax machine to  
receive stored fax messages. (See Retrieving  
3 Erase faxes from the  
memory  
If you hear one long beep, you can erase fax  
messages from the memory.  
8 - 6 REMOTE FAX OPTIONS  
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Remote commands  
97 Check the receiving status  
1 Fax  
Operation details  
You can check whether your MFC has  
received any faxes. If it has, you will hear one  
long beep. If not, you will hear three short  
beeps.  
98 Change the Receive Mode  
1 External TAD  
2 Fax/Tel  
If you hear one long beep, you can change  
the Receive Mode.  
3 Fax Only  
90 Exit  
After a long beep, you can exit Remote  
Retrieval.  
REMOTE FAX OPTIONS 8 - 7  
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Retrieving fax messages  
1
2
Dial your fax number.  
When your MFC answers, immediately enter your Remote  
Access Code (3 digits followed by ). If you hear one long  
beep, you have messages.  
3
4
As soon as you hear two short beeps, use the dial pad to press  
962.  
Wait for the long beep, and then use the dial pad to enter the  
number of the remote fax machine where you want your fax  
messages sent to followed by ## (up to 20 digits).  
You cannot use  
you want to store a pause.  
and # as dial numbers. However, press # if  
5
Hang up after you hear your MFC beep. Your MFC will call the  
other machine, which will then print your fax messages.  
Changing your Fax Forwarding number  
You can change the default setting of your fax forwarding number  
from another telephone or fax machine using touch tone.  
1
2
Dial your fax number.  
When your MFC answers, immediately enter your Remote  
Access Code (3 digits followed by ). If you hear one long  
beep, you have messages.  
3
4
When you hear two short beeps, use the dial pad to press 954.  
Wait for the long beep, and then use the dial pad to enter the  
new number of the remote fax machine where you want your fax  
messages forwarded followed by ## (up to 20 digits).  
You cannot use  
you want to store a pause.  
and # as dial numbers. However, press # if  
5
Hang up after you hear your MFC beep.  
8 - 8 REMOTE FAX OPTIONS  
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Printing reports  
9
Fax settings and activity  
You need to set up the Transmission Verification Report and Fax  
Activity Report Interval in the menu table.  
Setup Reports  
1.Transmission  
Press Menu, 2, 4, 1.  
OR—  
Setup Reports  
2.Act Interval  
Press Menu, 2, 4, 2.  
Customizing the Transmission Verification  
Report  
You can use the Transmission Report as proof that you sent a fax.  
This report lists the time and date of transmission and whether the  
transmission was successful (OK). If you select Onor On+Image, the  
report will print for every fax you send.  
If you send a lot of faxes to the same place, you may need more than  
the job numbers to know which faxes you must send again. Selecting  
On+Imageor Off+Imagewill print a section of the fax’s first page  
on the report to help you remember.  
When the feature is Off, the Report will only print if there is a  
transmission error. (NG).  
1
2
Press Menu, 2, 4, 1.  
Press or to select Off,  
Off+Image, Onor On+Image.  
Transmission  
Off  
Press Set.  
3
Press Stop/Exit.  
PRINTING REPORTS 9 - 1  
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Setting the Fax Activity Report Interval  
You can set the MFC to print the Fax Activity report at specific  
intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set  
the interval to Off, you can print the report by following the Steps on  
the next page.  
The default setting is Every 50 Faxes.  
1
2
Press Menu, 2, 4, 2.  
Press or to choose an  
interval. Press Set.  
(If you choose 7 days, the LCD will  
ask you to choose a day on which to  
begin the 7-day countdown.)  
Setup Reports  
2.Act.Interval  
Act.Interval  
Every 50 Faxes  
3
Enter the time to begin printing in 24-hour format.  
Press Set.  
(For example: enter 19:45 for 7:45 PM.)  
4
Press Stop/Exit.  
If you select 6, 12, 24 hours, 2 or 7 days, the MFC will print the  
report at the selected time and then erase all jobs from its  
memory. If the MFC’s memory becomes full with 200 jobs  
before the time you selected has passed, the MFC will print the  
Fax Activity Report early and then erase all jobs from memory.  
If you want an extra report before it is due to print, you can print  
it without erasing the jobs from memory.  
F
If you select Every 50 Faxes, the MFC will print the Fax  
Activity Report when the MFC has stored 50 jobs.  
9 - 2 PRINTING REPORTS  
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Printing reports  
Five reports are available:  
Prints the Help List so you can see at-a-glance  
how to quickly program your MFC.  
1.Help List  
Lists names and numbers stored in the  
One-Touch and Speed-Dial memory, in numerical  
order.  
2.Auto Dial  
Lists information about the last incoming and  
outgoing faxes.  
3.Fax Activity  
(TX means Transmit.) (RX means Receive.)  
Prints a Transmission Verification Report for your  
last transmission.  
4.Transmission  
5.User Settings  
How to print a report  
Lists your settings.  
1
2
Press Menu, 5.  
Press  
or  
to select the report you want.  
Press Set.  
OR—  
Enter the number of the report you want to print.  
For example, press 1 to print the Help List.  
Press Start.  
3
PRINTING REPORTS 9 - 3  
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Making copies  
10  
Using the MFC as a copier  
You can use your MFC as a copier, making up to 99 copies at a time.  
Enter Copy mode  
Before making copies, make sure that  
(Copy) is illuminated  
in green. If it is not, press (Copy) to enter Copy mode. The  
default setting is Fax. You can change the number of seconds or  
minutes that the MFC stays in Copy mode after a copy operation.  
The printable area of your MFC begins at approximately 0.17 in.  
(4.32 mm) from both sides and 0.12 in. (3 mm) from the top or bottom  
of the paper.  
Ex: Letter (Original)  
Letter (Paper)  
0.17" (4.32 mm)  
Unprintable  
area  
0.12" (3 mm)  
While the MFC is copying, incoming faxes will be received into  
the memory instead of being printed.  
10 - 1 MAKING COPIES  
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Making a single copy  
1
2
Press  
(Copy) to illuminate it in green. Place the original  
document face down in the ADF.  
Press Start.  
Do NOT pull on the original document while copying is in  
progress.  
To stop copying and eject the original document, press  
Stop/Exit.  
Making multiple copies  
1
Press  
(Copy) to illuminate it in green. Place the original  
document face down in the ADF.  
2
3
Use the dial pad to enter the number of copies you want  
(up to 99).  
Press Start.  
To sort the copies, press the Options key. (See Sorting copies  
MAKING COPIES 10 - 2  
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Out of Memory message  
If the memory becomes full while you are  
making copies, the LCD message will  
guide you through the next step.  
Out of Memory  
If the Out of Memorymessage appears, press Stop/Exit to  
cancel or Start to copy scanned pages. You will need to clear some  
jobs from the memory before you can continue.  
To gain extra memory, you can turn off Fax Storage.  
OR—  
Print the faxes that are in the memory. (See Printing a fax from  
When you get an Out of Memorymessage, you may be able to  
make copies if you first print incoming faxes in the memory to restore  
the memory to 100%.  
Then if this error message appears more than once you may  
wish to consider increasing the memory size. For more  
information on how to increase the memory size, see Memory  
10 - 3 MAKING COPIES  
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Using the Copy keys  
(Temporary settings)  
When you want to change the settings only for the next copy, use the  
Temporary Copy Keys.  
You can improve your copies by using the Temporary Copy Keys:  
Enlarge/Reduce, Contrast, Quality, and Options. These  
settings are temporary, and the MFC returns to Fax mode 1 minute  
after it finishes copying. If you want to use these temporary settings  
again, place the next original document in the ADF within that time.  
However, if you have set the Mode Timer for Copy and Scan modes  
0 to 30 seconds, the MFC returns to the default settings after the  
number of seconds that has been set for Mode Timer. (See Setting  
Temporary Copy Keys  
MAKING COPIES 10 - 4  
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Enlarge/Reduce  
You can select the following enlargement or reduction ratios.  
Autosets the MFC to calculate the reduction ratio that fits the size  
of your paper.  
Custom (25 - 400%)allows you to enter a ratio from 25% to  
400%.  
Press Enlarge/Reduce. 100%  
104% (EXE LTR)  
141% (A5 A4)  
200%  
Auto  
Custom (25 - 400%)  
50%  
70% (A4 A5)  
78% (LGL LTR)  
83% (LGL A4)  
85% (LTR EXE)  
94% (A4 LTR)  
97% (LTR A4)  
1
Press  
(Copy) to illuminate it in green. Place the original  
document face down in the ADF.  
2
3
Use the dial pad to enter the number of copies you want  
(up to 99).  
Press Enlarge/Reduce.  
10 - 5 MAKING COPIES  
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4
5
Press  
you want.  
or  
to select the enlargement or reduction ratio  
Press Set.  
OR—  
You can select Custom (25 - 400%)and press Set.  
Use the dial pad to enter an enlargement or reduction ratio from  
25%to 400%.  
Press Set.  
(For example, press 5 3 to enter 53%.)  
Press Start.  
OR—  
Press other temporary copy keys for more settings.  
Page layout Copy Options (2in1, 4in1 (P) or 4in 1 (L)) are not  
available with Enlarge/Reduce.  
MAKING COPIES 10 - 6  
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Quality (type of original document)  
You can select the Quality for your type of original document. The  
default setting is Auto.  
1
2
Press  
(Copy) to illuminate it in green. Place the original  
document face down in the ADF.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
3
4
Press Quality.  
Press  
or  
to choose the type of original document  
(Auto, Textor Photo).  
Press Set.  
5
Press Start.  
OR—  
Press other Temporary Copy keys for more settings.  
Auto:  
Text:  
Photo:  
Suitable for original documents that contain both  
text and photographs.  
Suitable for original documents containing only  
text.  
Suitable for copying photographs.  
10 - 7 MAKING COPIES  
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Contrast  
You can adjust copy contrast to make copies darker or lighter.  
1
2
Press  
(Copy) to illuminate it in green. Place the original  
document face down in the ADF.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
3
4
Press Contrast.  
Press  
to make a copy darker.  
to make a copy lighter.  
OR—  
Press  
Press Set.  
5
Press Start.  
OR—  
Press other Temporary Copy keys for more settings.  
MAKING COPIES 10 - 8  
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Options  
Use the Options key to set the following copy settings only for the  
next copy.  
Press  
Copy  
Menu Selections  
Options  
Factory  
Setting  
Page  
Options  
Set  
Set  
select  
select  
Page Layout  
Off(1 in 1)  
2 in 1  
Off  
(1 in 1)  
10-10  
4 in 1(P)  
4 in 1(L)  
Stack/Sort  
Stack  
Sort  
Stack  
10-12  
After you choose your settings by pressing Set, the LCD shows  
Press Start.  
Press Start if youre finished choosing settings.  
OR—  
Press Options again or other Temporary Copy Keys for more  
settings.  
10 - 9 MAKING COPIES  
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N in 1 copy (Page Layout)  
You can save paper by copying either two or four pages onto one  
page. Please make sure paper size is set to A4, Letter or Legal.  
1
Press  
(Copy) to illuminate it in green. Place the original  
document face down in the ADF.  
2
3
Use the dial pad to enter the number of copies you want  
(up to 99).  
Press Options and  
or  
to select Page Layout.  
Press Set.  
4
Press  
(or Off (1 in 1)).  
or  
to select 2 in 1, 4 in 1(P), 4 in 1(L),  
Press Set.  
5
Press Start to scan the original document.  
(P) means Portrait and (L) means Landscape.  
For 2 in 1, 4 in 1 (P) or 4 in 1(L), you cannot use the  
Enlarge/Reduce setting.  
2 in 1  
MAKING COPIES 10 - 10  
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4 in 1 (P)  
4 in 1 (L)  
10 - 11 MAKING COPIES  
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Sorting copies  
You can sort multiple copies. Pages will be printed in the order 123,  
123, 123, and so on.  
1
Press  
(Copy) to illuminate it in green. Place the original  
document face down in the ADF.  
2
3
Use the dial pad to enter the number of copies you want  
(up to 99).  
Press Options and  
Press Set.  
or  
to select Stack/Sort.  
4
5
Press  
or  
to select Sort.  
Press Set.  
Press Start.  
OR—  
Press Options again or other Temporary Copy Keys for more  
settings.  
MAKING COPIES 10 - 12  
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Changing the default copy settings  
You can adjust the copy settings. These settings will stay until you  
change them again.  
Quality  
1
2
Press Menu, 3, 1.  
Press or  
Photoor Auto.  
Quality  
Auto  
to select Text,  
Press Set.  
3
Press Stop/Exit.  
Contrast  
You can change the contrast to help an image look lighter or darker.  
1
2
Press Menu, 3, 2.  
Contrast  
-
+
Press  
to make darker.  
OR—  
Press  
to make lighter.  
Press Set.  
3
Press Stop/Exit.  
10 - 13 MAKING COPIES  
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Important information  
11  
Standard telephone and FCC Notices  
These notices are in effect on models sold and  
used only in the United States.  
This equipment is hearing-aid compatible.  
When programming emergency numbers or making test calls to  
emergency numbers:  
Remain on the line and briefly explain to the dispatcher the  
reason for the call before hanging up.  
Perform these activities in the off-peak hours, such as early  
morning or late evening.  
This equipment complies with Part 68 of the FCC rules and the  
requirements adopted by the ACTA. On the backside of this  
equipment is a label that contains, among other information, a  
product identifier in the format US: AAAEQ##TXXXX. If requested,  
this number must be provided to the telephone company.  
You may safely connect this equipment to the telephone line by  
means of a standard modular jack, USOC RJ11C.  
A plug and jack used to connect this equipment to the premises  
wiring and telephone network must comply with the applicable FCC  
Part 68 rules and requirements adopted by the ACTA. A compliant  
telephone cord and modular plug is provided with this product. It is  
designed to be connected to a compatible modular jack that is also  
compliant. See installation instructions for details.  
The REN is used to determine the number of devices that may be  
connected to a telephone line. Excessive RENs on a telephone line  
may result in the devices not ringing in response to an incoming call.  
In most but not all areas, the sum of RENs should not exceed five  
(5.0). To be certain of the number of devices that may be connected  
to a line, as determined by the total RENs, contact the local  
telephone company. For products approved after July 23, 2001, the  
REN for this product is part of the product identifier that has the  
format US:AAAEQ##TXXXX.The digits represented by ## are the  
REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier  
products, the REN is separately shown on the label.  
IMPORTANT INFORMATION 11 - 1  
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If this equipment causes harm to the telephone network, the  
telephone company will notify you in advance that temporary  
discontinuance of service may be required. But if advance notice  
isn’t practical, the telephone company will notify the customer as  
soon as possible. Also, you will be advised of your right to file a  
complaint with the FCC if you believe it is necessary.  
The telephone company may make changes in its facilities,  
equipment, operations or procedures that could affect the operation  
of the equipment. If this happens the telephone company will provide  
advance notice in order for you to make necessary modifications to  
maintain uninterrupted service.  
If trouble is experienced with this equipment, for repair or warranty  
information, please contact Brother Customer Service. (See Brother  
numbers on page i.) If the equipment is causing harm to the  
telephone network, the telephone company may request that you  
disconnect the equipment until the problem is resolved.  
Connection to party line service is subject to state tariffs. Contact the  
state public utility commission, public service commission or  
corporation commission for information.  
If your home has specially wired alarm equipment connected to the  
telephone line, ensure the installation of this equipment does not  
disable your alarm equipment. If you have questions about what will  
disable alarm equipment, call your telephone company or a qualified  
installer.  
If you are not able to solve a problem with your MFC, call Brother  
Customer Service. (See Brother numbers on page i.)  
WARNING  
For protection against the risk of electrical shock, always disconnect  
all cables from the wall outlet before servicing, modifying or installing  
the equipment.  
This equipment may not be used on coin service lines provided by  
the telephone company or connected to party lines.  
Brother cannot accept any financial or other responsibilities that may  
be the result of your use of this information, including direct, special  
or consequential damages. There are no warranties extended or  
granted by this original.  
11 - 2 IMPORTANT INFORMATION  
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WARNING  
This MFC has been certified to comply with FCC standards, which  
are applied to the USA only. A grounded plug should be plugged into  
a grounded AC power outlet after checking the rating of the local  
power supply for the MFC to operate properly and safely.  
Federal Communications Commission (FCC)  
Declaration of Conformity (USA only)  
Responsible Party: Brother International Corporation  
100 Somerset Corporate Boulevard  
Bridgewater, NJ 08807-0911 USA  
TEL: (908) 704-1700  
declares, that the products  
Product Name: MFC-8220  
comply with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) This device may not cause harmful  
interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits  
for a Class B digital device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment  
generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation.  
If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from  
that to which the receiver is connected.  
Call the dealer or an experienced radio/TV technician for help.  
IMPORTANT INFORMATION 11 - 3  
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Important  
Changes or modifications not expressly approved by Brother  
Industries, Ltd. could void the user’s authority to operate the  
equipment.  
Important – about the interface cable  
A shielded interface cable should be used to ensure compliance with  
the limits for a Class B digital device.  
Industry Canada Compliance Statement  
(Canada only)  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme  
NMB-003 du Canada.  
For your safety  
To ensure safe operation the supplied three-pin plug must be  
inserted only into a standard three-pin AC power outlet that is  
effectively grounded through the normal household wiring.  
The fact that the equipment operates satisfactorily does not imply  
that the power is grounded and that the installation is completely  
safe. For your safety, if in any doubt about the effective grounding of  
the power, call a qualified electrician.  
Disconnect device  
This product must be installed near a grounded AC power outlet that  
is easily accessible. In case of emergencies, you must disconnect  
the power cord from the AC power outlet in order to shut off power  
completely.  
LAN connection  
Caution: Connect this product to a LAN connection that is not  
subjected to overvoltages.  
11 - 4 IMPORTANT INFORMATION  
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Laser safety  
This equipment is certified as a Class I laser product under the U.S.  
Department of Health and Human Services (DHHS) Radiation  
Performance Standard according to the Radiation Control for Health  
and Safety Act of 1968. This means that the equipment does not  
produce hazardous laser radiation.  
Since radiation emitted inside the equipment is completely confined  
within protective housings and external covers, the laser beam  
cannot escape from the MFC during any phase of user operation.  
IMPORTANT INFORMATION 11 - 5  
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FDA regulations  
U.S. Food and Drug Administration (FDA) has implemented  
regulations for laser products manufactured on and after August 2,  
1976. Compliance is mandatory for products marketed in the United  
States. The following label on the back of the MFC indicates  
compliance with the FDA regulations and must be attached to laser  
products marketed in the United States.  
Manufactured:  
BROTHER CORP. (ASIA) LTD.  
BROTHER BUJI NAN LING FACTORY  
Gold Garden Industry, Nan Ling Village, Buji, Rong Gang,  
Shenzhen, China.  
This product complies with FDA radiation performance standards,  
21 CFR Subchapter J.  
WARNING  
Use of controls, adjustments or performance of procedures other  
than those specified in this guide may result in hazardous invisible  
radiation exposure.  
WARNING  
Changes or modifications not expressly approved by Brother  
Industries, Ltd. may void the user’s authority to operate the  
equipment.  
Internal laser radiation  
Max. Radiation Power  
Wave Length  
5 mW  
760 - 810 nm  
Laser Class  
Class IIIb (Accordance with 21 CFR  
Part 1040.10)  
11 - 6 IMPORTANT INFORMATION  
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Important safety instructions  
1
2
3
4
Read all of these instructions.  
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
Switch off and unplug the power cord before cleaning. Do not  
use liquid or aerosol cleaners. Use a damp cloth for cleaning.  
5
6
Do not use this product near water.  
Do not place this product on an unstable cart, stand, or table.  
The product may fall, causing serious damage to the product.  
7
Slots and openings in the cabinet and the back or bottom are  
provided for ventilation; to ensure reliable operation of the  
product and to protect it from overheating, these openings must  
not be blocked or covered. The openings should never be  
blocked by placing the product on a bed, sofa, rug, or other  
similar surface. This product should never be placed near or  
over a radiator or heater. This product should never be placed  
in a built-in installation unless proper ventilation is provided.  
8
9
This product should be operated from the type of power source  
indicated on the label. If you are not sure of the type of power  
available, call your dealer or local power company.  
Use only the power cord supplied with this MFC.  
This product is equipped with a 3-wire grounded plug, a plug  
having a third (grounded) pin. This plug will only fit into a  
grounded power outlet. This is a safety feature. If you are unable  
to insert the plug into the outlet, call your electrician to replace  
your obsolete outlet. Do not defeat the purpose of the grounded  
plug.  
10 Do not allow anything to rest on the power cord. Do not place  
this product where people can walk on the cord.  
11 If an extension cord is used with this product, make sure that the  
total ampere ratings on the products plugged into the extension  
cord do not exceed the extension cord ampere rating. Also,  
make sure that the total of all products plugged into the wall  
outlet does not exceed 15 amperes (USA only).  
12 Do not place anything in front of the MFC that will block received  
faxes. Do not place anything in the path of received faxes.  
IMPORTANT INFORMATION 11 - 7  
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13 Wait until pages have exited the MFC before picking them up.  
14 Never push objects of any kind into this product through cabinet  
slots, since they may touch dangerous voltage points or short  
out parts resulting in the risk of fire or electric shock. Never spill  
liquid of any kind on the product. Do not attempt to service this  
product yourself because opening or removing covers may  
expose you to dangerous voltage points and other risks and  
may void your warranty. Refer all servicing to a Brother  
Authorized Service Center. For the location of your nearest  
Brother Authorized Service Center, please call In USA:  
1-800-284-4357 or In Canada: 1-877-BROTHER. (See Brother  
15 Unplug this product from the wall outlet and refer servicing to  
Authorized Service Personnel under the following conditions:  
When the power cord is damaged or frayed.  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that are  
covered by the operating instructions. Improper adjustment  
of other controls may result in damage and will often require  
extensive work by a qualified technician to restore the  
product to normal operation.  
If the product has been dropped or the cabinet has been  
damaged.  
If the product exhibits a distinct change in performance,  
indicating a need for service.  
16 To protect your product against power surges, we recommend  
the use of a power protection device (Surge Protector).  
17 To reduce the risk of fire, electric shock and injury to persons,  
note the following:  
Do not use this product near appliances that use water, a  
swimming pool or in a wet basement.  
Do not use the MFC’s telephone during an electrical storm  
(there is the remote possibility of an electrical shock) or to  
report a gas leak in the vicinity of the leak.  
Use only the power cord indicated in this guide.  
11 - 8 IMPORTANT INFORMATION  
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Trademarks  
The Brother logo is a registered trademark of Brother Industries, Ltd.  
Brother is a registered trademark of Brother Industries, Ltd.  
Multi-Function Link is a registered trademark of Brother International  
Corporation.  
© Copyright 2004 Brother Industries, Ltd. All rights reserved.  
Windows, Microsoft and Windows NT are registered trademarks of  
Microsoft in the U.S. and other countries.  
Macintosh and QuickDraw are trademarks or registered trademarks  
of Apple Computer, Inc.  
Postscript and Postscript Level 3 are registered trademarks or  
trademarks of Adobe Systems Incorporated.  
PaperPort and TextBridge are registered trademarks of ScanSoft,  
Inc.  
Presto! PageManager is a registered trademark of NewSoft  
Technology Corporation.  
Each company whose software title is mentioned in this guide has a  
Software License Agreement specific to its proprietary programs.  
All other brand and product names mentioned in this User’s  
Guide are registered trademarks of their respective companies.  
Shipment of the MFC  
If for any reason you must ship your MFC, carefully package the  
MFC to avoid any damage during transit. We recommend that you  
save and use the original packaging. The MFC should also be  
adequately insured with the carrier.  
IMPORTANT INFORMATION 11 - 9  
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Troubleshootingandroutine  
maintenance  
12  
Troubleshooting  
IMPORTANT  
For technical help, you must call the country where you bought the  
MFC. Calls must be made from within that country.  
Error messages  
As with any sophisticated office product, errors may occur. If this  
happens, your MFC identifies the problem and displays an error  
message. The most common error messages are shown below.  
You can correct most problems by yourself. If you need additional  
help, call the Brother fax back system (USA only).  
In USA only: 1-800-521-2846  
ERROR MESSAGES  
ERROR  
CAUSE  
ACTION  
MESSAGE  
Change Drum  
Soon  
The drum unit is near the end of its life.  
Use the drum unit until you have a  
print quality problem; then replace  
the drum unit with a new one.  
The drum counter was not reset.  
If LCD still shows this message after  
replacing the drum unit with new  
one, follow the steps below.  
1. Open the front cover, and then  
press Clear/Back.  
2. Press 1 to reset.  
Check  
Original  
The original documents were not inserted or  
fed properly, or original document scanned  
from ADF was longer than about 36 inches  
(90cm).  
Check Paper  
The MFC is out of paper or paper is not  
properly loaded in the paper tray.  
OR—  
Refill the paper in the paper tray.  
OR—  
Remove the paper and load it again.  
Check Paper #1  
Check Paper #2  
The paper is jammed in the MFC.  
Check Paper  
Size  
When you see this error, the paper in the  
paper tray does not match the paper size you change the default setting. (See  
Load the appropriate size paper or  
12 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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ERROR MESSAGES  
ERROR  
CAUSE  
ACTION  
MESSAGE  
Comm. Error  
Poor phone line quality caused  
communication error.  
Try the call again. If problem  
continues, call Telephone Company  
to check your phone line.  
Connection  
Fail  
You tried to poll a fax machine that is not in  
Polled Waiting mode.  
Verify the other party’s polling setup.  
Cooling Down  
Wait for a  
while  
The temperature of the drum unit or toner  
cartridge is too hot. The MFC will pause its  
current print job and go into cooling down  
mode. During the cooling down mode, you will  
hear the cooling fan running while the display  
on the MFC showsCoolingDown, and Wait  
for a while.  
Wait a while for the MFC to cool.  
Cover Open  
Pls Close  
Cover  
The front cover was not completely closed.  
Close the front cover for the drum  
unit.  
Disconnected  
The other party or other party’s fax machine  
terminated the call.  
Try to transmit or receive again.  
DR Mode in  
Use  
The MFC is set to Distinctive Ring mode. You Set Distinctive Ring to Off.  
can not change the Receive Mode from  
Manual to another mode.  
Error Scanning The MFC cannot scan the original document Please remove the original  
Turn off and  
on the  
machine, then  
try again.  
correctly.  
document from the ADF. Turn the  
MFC power on and off, and then try  
again.  
Fuser Error  
Turn off and  
on. Leave the  
machine for  
10 min.  
The temperature inside of the MFC is too hot Turn the MFC power off and on  
or too cool.  
again, and then leave the MFC for  
10 minutes. If the LCD still shows  
Fuser Erroror changes to  
Machine Error, call Brother  
Customer Service.  
Fuser Open  
The jam clear cover (fuser cover) is open.  
Please close the jam clear cover  
(fuser cover). (See Paper jams on  
MachineError The MFC has a mechanical problem.  
XX  
Call Brother Customer Service and  
tell them the Machine Error number.  
In USA:  
1-800-284-4329  
In Canada: 1-877-BROTHER  
No  
The number you dialed does not answer or is Verify the number and try again.  
busy.  
Response/Busy  
Not  
Registered  
You tried to access a One-Touch or  
Speed-Dial number that is not programmed.  
Set up the One-Touch orSpeed-Dial  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2  
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ERROR MESSAGES  
ERROR  
CAUSE  
ACTION  
MESSAGE  
Out of Memory You can’t store data in the memory.  
(Fax sending in process)  
Press Stop and wait until the other  
operations in progress finish and  
then try again.  
OR—  
Clear the data in the memory. (See  
10-3.)  
(Copy operation in process)  
Press Stop and wait until the other  
operations in process finish and  
then try again.  
OR—  
Clear the data in the memory. (See  
10-3.)  
OR—  
Add an optional memory board.  
(Printing operation in process)  
Reduce print resolution. (See Print  
Quality on page 2-7 in Software  
User’s Guide on the CD-ROM.)  
OR—  
Clear the data in the memory. (See  
10-3.)  
OR—  
Add an optional memory. (See  
Paper Jam  
The paper is jammed in the MFC.  
Pls Open  
Cover  
A page, piece of paper or paper clip, etc. may Open the front cover and pull out the  
drum unit. If you see any jammed  
paper or other item, gently pull it out,  
reinsert the drum unit, then close the  
front cover. If the error message  
remains, open and close the front  
cover again.  
be jammed inside the MFC.  
If the MFC cannot reset itself and  
return to the date and time prompt, it  
will display Machine Error XX.  
Please call Brother Customer  
Service and tell them the Machine  
Error number:  
In USA:  
1-800-284-4329  
In Canada: 1-877-BROTHER  
Toner Empty  
Toner Low  
Toner cartridge is not installed.  
OR—  
Toner is used up and printing is not possible.  
Reinstall the toner cartridge.  
OR—  
Replace the toner cartridge with a  
If the LCD shows Toner Low, you can still  
print.  
Order a new toner cartridge now.  
But the toner is depleted and the MFC is  
telling you that the toner will soon run out.  
12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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Original document jams  
If the original document is jammed follow the steps below.  
Original document was not inserted or fed properly, or was too  
long.  
1
2
Open the control panel cover.  
Carefully pull the original document toward the front of the MFC.  
NO!  
OK!  
3
4
Close the control panel cover.  
Press Stop/Exit.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4  
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Paper jams  
To clear paper jams, please follow the steps in this section.  
WARNING  
Before you clear a paper jam, make sure you have switched off and  
unplugged the MFC. After you have just used the MFC, some parts  
inside the MFC are extremely hot. When you open the front cover or  
back output tray of the MFC, never touch the shaded parts shown in  
the following diagram.  
HOT!  
HOT!  
Front view  
Back view  
Clear the jammed paper as follows.  
If the jammed paper is removed completely by using the information  
in the following steps, you can install the paper tray first, and then  
close the front cover and the MFC will resume printing automatically.  
If a paper jam occurs when using the optional lower tray unit,  
check for correct installation of the upper paper tray.  
Always remove all paper from the paper tray and straighten  
the stack when you add new paper. This helps prevent  
multiple sheets of paper from feeding through the MFC at  
one time and reduces paper jams.  
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1
2
Pull the paper tray completely out of the MFC.  
Pull the jammed paper up and out of the MFC.  
3
Press the cover release button and then open the front cover.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6  
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4
Pull out the drum unit and toner cartridge assembly. Pull the  
jammed paper up and out of the MFC. If you cannot remove the  
drum unit and toner cartridge assembly easily at this time, do not  
use extra force. Instead, pull the edge of the jammed paper out  
of the paper tray. If the jammed paper can not be pulled out  
easily, turn the jam dial towards you so that you gently pull the  
paper out.  
Jam Dial  
12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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WARNING  
To prevent damage to the MFC caused by static electricity, do not  
touch the electrodes shown in the following diagram.  
5
Open the back output tray. Pull the jammed paper out of the  
fuser unit. If the paper jam can be cleared, go to Step 7.  
If you have to pull the paper toward the back of the MFC, the  
fuser may get dirty with toner powder and it may scatter on the  
next printouts. Print a few copies of the test page until the  
scattering of toner stops.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8  
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WARNING  
After you have just used the MFC, some internal parts of the MFC  
are extremely HOT! Wait for the MFC to cool down before you touch  
the internal parts of the MFC.  
HOT!  
Back view  
6
Open the jam clear cover (fuser cover). Pull the jammed paper  
out of the fuser unit.  
Jam Clear Cover  
(Fuser Cover)  
Back Output Tray  
7
Close the jam clear cover (fuser cover). Close the back output  
tray.  
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8
9
Push the lock lever down and take the toner cartridge out of the  
drum unit. Take out the jammed paper if there is any inside the  
drum unit. Then put the toner cartridge back in the drum unit.  
Put the drum unit and toner cartridge assembly back in the MFC.  
10 Put the paper tray in the MFC.  
11 Close the front cover.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10  
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If you are having difficulty with your MFC  
If you think there is a problem with the way your faxes look, make a  
copy first. If the copy looks good, the problem is probably not your  
MFC. Check the chart below and follow the troubleshooting tips.  
DIFFICULTY  
SUGGESTIONS  
Printing or Receiving Faxes  
Condensed print and  
horizontal streaks or the top  
and bottom of sentences are  
cut off.  
If your copy looks good, you probably had a bad connection, with static  
or interference on the telephone line. If the copy looks bad, clean the  
scanner area. If there is still a problem, call Brother Customer Service  
at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).  
Vertical black lines when  
receiving.  
Sometimes you may see vertical streaks/black lines on the faxes you  
receive. Your MFC’s primary corona wire for printing may be dirty, or the  
sending party’s fax scanner may be dirty. Clean your primary corona  
make a copy to see if the problem is with the sending machine. Try  
receiving from another fax machine. If the problem continues, call  
Brother Customer Service at  
1-800-284-4329 (In USA) or 1-877-BROTHER (In Canada).  
Horizontal streaks; lines are  
missing.  
You may get a fax with horizontal streaks or with missing lines. Usually  
this is caused by a poor telephone connection. Ask the other party to  
send the fax again.  
Received faxesappear as split If the received data is divided and printed on two pages or if you get an  
or blank pages.  
additional blank page, make sure that auto reduction setting is turned  
Phone Line or Connections  
Dialing does not work  
Check for a dial tone. Change Tone/Pulsesetting. (See Setting Tone  
connections and that the curled handset cord is not in the EXT jack.  
Check the power cord connection.  
The MFC does not answer  
when called.  
Make sure the MFC is in the correct receiving mode for your setup. (See  
Receive Mode on page 5-2.) Check for a dial tone. If possible, call your  
MFC to hear it answer. If there is still no answer, check the telephone  
line cord connection. Connect a standard telephone handset to the  
MFC’s telephone jack. If there is no ringing when you call your MFC, ask  
your telephone company to check the line.  
No dial tone on the handset  
Press Hook/HoldOR—Lift the handset. If you hear no dial tone,  
check telephone line cord connections at the machine and wall jack.  
Check that handset curled cord is connected to the machine’s handset  
jack. Test the wall jack with another single line telephone. If no dial tone  
on the wall outlet, call your Telephone Company.  
12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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DIFFICULTY  
SUGGESTIONS  
Sending Faxes  
Poor sending quality.  
Try changing your resolution to Fineor S.Fine. Make a copy to check  
your MFC’s scanner operation. If copy quality is not good, clean the  
Transmission Verification  
Report says ‘RESULT:NG’ or  
‘RESULT:ERROR’.  
There is probably temporary noise or static on the line. Try sending the  
fax again. If you send a PC FAX message and get ‘RESULT:NG’ or, on  
the Transmission Verification Report, your MFC may be out of memory.  
To gain extra memory, you can turn off Fax Storage (see Setting Fax  
Storage on page 8-3), print fax messages in memory (see Polling on  
page 5-9) or cancel a Delayed Fax or Polling Job (see Canceling a fax  
in progress on page 6-9). If the problem continues, ask the telephone  
company to check your phone line.  
Vertical black lines when  
sending.  
If the copy you made shows the same problem, your scanner is dirty.  
The other party does not  
receive my fax.  
Send a manual fax so you can listen to make sure the other party’s  
machine is answering. Press Hook/Hold (or lift the handset) and dial the  
number. Wait to hear fax receiving tones, and then press Start.  
Handling Incoming Calls  
Double-ring in Fax/Tel Mode  
The MFC knows the incoming call is not a fax so it is signaling you to  
answer the telephone call. Pick up the MFC’s handset or answer from  
an extension or external phone and then press your MFC’s Telephone  
Answer Code (default setting is  
51).  
MFC ‘Hears’ Voice as CNG  
Tone.  
If your MFC is set to Easy Receive On, it is more sensitive to sounds.  
Your MFC may mistakenly interpret certain voices or music on the line  
as a calling fax machine and respond with fax receiving tones.  
Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by  
turning Easy Receive to Off. (See Easy Receive on page 5-4.)  
Transferring a Fax Call to the  
MFC.  
If you answered at the MFC, press Start and hang up immediately. If  
you answered on an external or extension phone, press your Fax  
Receive Code (default setting is ( 51). When your MFC answers,  
hang up.  
Custom features on a single  
line  
If you have Call Waiting/Caller ID, RingMaster, Voice Mail, an  
answering machine, an alarm system or other custom feature on a  
single phone line with your MFC, it may create a problem sending or  
receiving fax data.  
For Example: Your Brother MFC handles the Caller ID subscriber  
services. However, if you subscribe to Voice Mail or some other  
custom service and its signal comes through the line while your MFC  
is sending or receiving a fax, the signal can temporarily interrupt or  
disrupt the fax data. Brother’s ECM feature should help overcome  
this problem. This condition is related to the telephone system  
industry and is common to all devices that send and receive  
information on a single, shared line with custom features. If avoiding  
a slight interruption is crucial to your business, a separate line with no  
custom features is recommended.  
Menu Setting Difficulties  
The MFC beeps when you try Make sure that MFC is in Fax mode. If the Fax  
key is not  
to access the Setup  
Receiveand Setup Send  
menus.  
illuminated, press it to turn on Fax mode. Setup Receivesetting  
(Menu, 2, 1) and Setup Sendsetting (Menu, 2, 2) are available only  
when the MFC is in Fax mode.  
Copy Quality Difficulties  
Vertical streaks appear in  
copies.  
Sometimes you may see vertical streaks on your copies. Either the  
scanner or the primary corona wire for printing is dirty. Clean them  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12  
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DIFFICULTY  
SUGGESTIONS  
Printer Difficulties  
The MFC does not print.  
Check the following:  
• The MFC is plugged in and power switch turned on.  
• The toner cartridge and drum unit are installed properly. (See  
• The interface cable is securely connected between the MFC and  
computer. (See the Quick Setup Guide.)  
• Check to see if LCD is showing an error message. (See Error  
The MFC prints unexpectedly Reset the MFC or turn it off and then on again. Check the primary  
or it prints garbage.  
settings in your application software to make sure it is set up to work with  
your MFC.  
The MFC prints first couple of Your computer is not recognizing the printer’s input buffer full signal.  
pages correctly, then some  
pages have text missing.  
Please make sure to connect the MFC cable correctly.  
The MFC cannot print full  
pages of an original  
document.  
Out of Memorymessage  
occurs.  
Reduce the printing resolution. Reduce the complexity of your original  
documents and try again. Reduce the graphic quality, the number of font  
sizes within your application software or add an optional memory. (See  
My headers or footers appear Most laser printers have a restricted area that will not accept print.  
when I view my document on  
the screen but do not appear  
when I print them.  
Usually these are the first two lines and last two lines, leaves 62  
printable lines. Adjust the top and bottom margins in your document to  
allow for this.  
Scanning Difficulties  
TWAIN errors appear while  
scanning.  
Make sure the Brother TWAIN driver is selected as the primary source.  
In PaperPort®, click Scan in the File menu and select the Brother  
TWAIN driver.  
Software Difficulties  
Cannot install software or  
print.  
Run the MFC-Pro Suite Repair and Install program on the CD-ROM.  
This program will repair and reinstall the software.  
Cannot perform ‘2 in 1 or 4 in  
1’ printing.  
Check that the paper size setting in the application and in the printer  
driver are the same.  
Cannot print when using  
Adobe Illustrator.  
Try to reduce the print resolution.  
When using ATM fonts, some If you are using Windows® 95/98/98SE/Me, select ‘Printer Settings’ from  
characters are missing or the ‘Start’ menu. Select the properties of the ‘Brother MFC-8220 or  
some characters are printed in MFC-8220 (USB) Printer’. Click ‘Spool Setting’ on the ‘Details’ tab.  
their place.  
Select ‘RAW’ from ‘Spool Data Format’.  
“Unable to write to LPT1” or  
“LPT1 already in use” Error  
Message appears.  
1. Make sure the MFC is plugged in and power switch turned on and that  
it is connected directly to the computer using an IEEE-1284  
bi-directional parallel cable. The cable must not go through another  
peripheral device (such as a Zip Drive, External CD-ROM Drive, or  
Switch box).  
2. Make sure the MFC is not displaying an error message on the LCD  
Display.  
“MFC is Busy” or “MFC  
Connect Failure“ Error  
Message appears.  
3. Make sure no other device drivers, which also communicate through  
the parallel port, are running automatically when you boot up the  
computer (such as, drivers for Zip Drives, External CD-ROM Drive,  
etc.) Suggested areas to check: (Load=, Run=command lines in the  
win.ini file or the Setup Group)  
4. Check with your computer manufacturer to confirm that the  
computer’s parallel port settings in the BIOS are set to support a  
bi-directional machine; i.e. Parallel Port Mode – ECP  
12 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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DIFFICULTY  
SUGGESTIONS  
'MFC Connect Failure'  
If the MFC is not connected to your PC and you have loaded the Brother  
software, the PC will show 'MFC Connect Failure' each time you restart  
Windows®. You can ignore this message or you can turn it off as follows.  
Double-click "\tool\WarnOFF.REG" from the supplied CD-ROM.  
The Scan key on the MFC's control panel will not work unless you  
restart your PC with the MFC connected. To turn it back on, double-click  
"\tool\WarnON.REG" from the supplied CD-ROM.  
Paper Handling Difficulties  
The MFC does not load paper. Check to see if the Check Paperor Paper Jammessage appears on  
The LCD shows Check  
Paperor Paper Jam.  
the LCD. If it is empty, load a new stack of paper into the paper tray. If  
there is paper in the paper tray, make sure it is straight. If the paper is  
curled, you should straighten it. Sometimes it is helpful to remove the  
paper, turn the stack over and put it back into the paper tray. Reduce the  
amount of paper in the paper tray, and then try again. Check that the  
manual feed mode is not selected in the printer driver.  
The MFC does not feed paper Reinsert the paper firmly, load one sheet at a time. Make sure that  
from the manual feed tray.  
manual feed mode is selected in the printer driver.  
How can I load envelopes?  
You can load envelopes from the manual feed tray. Your application  
software must be set up to print the envelope size you are using. This is  
usually done in the Page Setup or Document Setup menu of your  
software. Refer to your software application manual.  
What paper can I use?  
You can use plain paper, envelopes, transparencies and labels that are  
made for laser machines. (See About paper on page 2-1.)  
How can I clear paper jams?  
Print Quality Difficulties  
Printed pages are curled.  
Thin or thick paper below the standard can cause this problem. Make  
sure you select the Paper Type that suits the media type you use. (See  
Setting the Paper Type on page 4-5 and Media Type on page 2-4 in  
Software User’s Guide on the CD-ROM.)  
Printed pages are smeared.  
The Paper Type setting may be incorrect for the type of print media you  
are using. —OR— The print media may be too thick or have a rough  
page 2-4 in Software User’s Guide on the CD-ROM.)  
Printouts are too light.  
Set Toner Save mode to off in the Advance tab in the printer driver. (See  
Toner Save on page 2-7 in Software User’s Guide on the CD-ROM.)  
Network Difficulties  
I cannot print over the Network Make sure that your MFC is plugged into the AC power outlet and is On  
Line and in Ready mode. Press the Test switch. Then the current  
settings of the NC-9100h are printed.Verify that the cabling and Network  
connections are good. If possible, try connecting the MFC to a different  
port on your hub using a different cable. Check to see if there is any LED  
activity. The NC-9100h has a two color LED for diagnosing problems.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14  
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Improving the print quality  
This section provides information on the following topics:  
Examples of poor print  
quality  
Recommendation  
Check the printer’s environment. Conditions such as humidity, high  
temperatures, and so on may cause this print fault. (See Choosing a  
If the whole page is too light, Toner Savemode may be on. Turn off  
Toner Savemode in the printer Properties tab of the driver.  
ABCDEFGH  
abcdefghijk  
A B C D  
abcde  
0 1 2 3 4  
OR—  
Faint  
If your MFC is not connected to a computer, turn off Toner Savemode  
in the MFC itself. (See Toner Save on page 4-11.)  
Try installing a new toner cartridge. (See Replacing the toner cartridge  
Try installing a new drum unit. (See Replacing the drum unit on page  
12-30.)  
Make sure that you use paper that meets the recommended  
Check the printer’s environment - high temperatures and high humidity  
can increase the amount of background shading. (See Choosing a  
ABCDEFGH  
abcdefghijk  
A B C D  
abcde  
0 1 2 3 4  
12-25.)  
Gray background  
Make sure you use paper that meets our specifications. Rough-surfaced  
paper or thick print media may cause this problem.  
Make sure that you choose the appropriate media type in the printer  
Try using a new drum unit. (See Replacing the drum unit on page  
12-30.)  
Ghost  
Make sure that you use paper that meets our specifications.  
Rough-surfaced paper may cause the problem. (See About paper on  
The drum unit may be damaged. Put in a new drum unit. (See Replacing  
ABCDEFGH  
abcdefghijk  
A B C D  
abcde  
0 1 2 3 4  
Toner specks  
Hollow print  
All black  
Make sure that you use paper that meets our specifications. (See About  
Choose Thick paper mode in the printer driver, or use thinner paper  
than you are currently using.  
Check the printer’s environment because conditions such as high  
humidity can cause hollow print. (See Choosing a location on page ix.)  
You may clear the problem by cleaning the primary corona wire inside  
the drum unit by sliding the blue tab. Make sure you return the blue tab  
to the home position (). (See Cleaning the drum unit on page 12-24.)  
The drum unit may be damaged. Put in a new drum unit. (See Replacing  
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Examples of poor print  
quality  
Recommendation  
If the problem is not solved after printing a few pages, the drum unit may  
have glue from label stock on the OPC drum surface.  
3.7 in.  
(94 mm)  
Clean the drum unit as follows:  
3.7 in.  
(94 mm)  
1 Position the print sample in front of the drum unit, and find the exact  
position of the poor print.  
White Spots on black text  
and graphics at 3.7 in.  
(94 mm) intervals  
3.7 in.  
(94 mm)  
3.7 in.  
(94 mm)  
Black Spots at 3.7 in.  
(94 mm) intervals  
2 Turn the drum unit gear by hand while looking at the surface of the  
OPC drum.  
Do not touch the photosensitive drum with your fingers.  
Photosensitive drum  
3 When you have located the mark on the drum that matches the print  
sample, wipe the surface of the OPC drum with a cotton swab until  
the dust or paper powder on the surface comes off.  
Do not try to clean the surface of the photosensitive drum with a  
sharp object. (e.g. ball-point pen, paper clip etc.)  
The drum unit may be damaged. Put in a new drum unit. (See Replacing  
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Examples of poor print  
quality  
Recommendation  
The drum unit may be damaged. Put in a new drum unit. (See Replacing  
Make sure that you use paper that meets our specifications. (See About  
If you use label sheets for laser printers, the glue from the sheets may  
sometimes stick to the OPC drum surface. To clean the drum unit, follow  
the steps in the previous page.  
Do not use paper that has clips or staples because they will scratch the  
surface of the drum.  
ABCDEFGH  
abcdefghijk  
A B C D  
abcde  
0 1 2 3 4  
Black toner marks across  
the page  
If the unpacked drum unit is in direct sunlight or room light, the unit may  
be damaged.  
Make sure that you use paper that meets our specifications. A rough  
surfaced paper or thick print media can cause the problem.  
Make sure that you select the appropriate media type in the printer  
driver.  
The problem may disappear by itself. Try printing multiple pages to clear  
this problem, especially if the printer has not been used for a long time.  
ABCDEFGH  
abcdefghijk  
A B C D  
abcde  
0 1 2 3 4  
White lines across the page  
The drum unit may be damaged. Put in a new drum unit. (See Replacing  
Clean the inside of the printer and the primary corona wire in the drum  
The drum unit may be damaged. Put in a new drum unit. (See Replacing  
ABCDEFGH  
abcdefghijk  
A B C D  
abcde  
0 1 2 3 4  
Lines across the page  
Clean the primary corona wire of the drum unit.  
Make sure the primary corona wire cleaner is at the home position ().  
The drum unit may be damaged. Install a new drum unit. (See Replacing  
The toner cartridge may be damaged. Put in a new toner cartridge. (See  
piece of paper is not inside the printer covering the scanner window.  
The fixing unit may be smudged. Call Brother Customer Service.  
ABCDEFGH  
abcdefghijk  
A B C D  
abcde  
0 1 2 3 4  
Black lines down the page  
Printed pages have toner  
stains down the page.  
You may clear the problem by wiping the scanner window with a soft  
The toner cartridge may be damaged. Put in a new toner cartridge. (See  
ABCDEFGH  
abcdefghijk  
ABCD  
abcde  
01234  
White lines down the page  
Make sure the paper or other print media is loaded properly in the paper  
tray and that the guides are not too tight or too loose against the paper  
stack.  
Set the paper guides correctly.  
If you are using the manual feed tray. (See How to load paper on page  
2-4.)  
H
ijk  
G
F
E
D
C
B
ab  
A
cdefgh  
A B C D  
abcde  
0 1 2 3 4  
Page skewed  
The paper tray may be too full.  
Check the paper type and quality. (See About paper on page 2-1.)  
12 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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Examples of poor print  
quality  
Recommendation  
Check the paper type and quality. High temperatures and high humidity  
will cause paper to curl.  
If you do not use the printer very often, the paper may have been in the  
paper tray too long. Turn over the stack of paper in the paper tray. Also,  
try fanning the paper stack and then rotating the paper 180° in the paper  
tray.  
Try printing using the straight-through output path. (See How to load  
Curl or wave  
Make sure that paper is loaded properly.  
Check the paper type and quality. (See About paper on page 2-1.)  
Try printing using the straight-through output path. (See How to load  
Turn over the stack of paper in the tray or try rotating the paper 180° in  
the input tray.  
B
DEFGH  
abc efghijk  
A
bcde  
1
C D  
3 4  
Wrinkles or creases  
The drum unit is a consumable item and it is necessary to  
replace it periodically.  
Compatibility  
If you are having difficulty sending or receiving a fax due to possible  
interference on the phone line, we recommend that you adjust the  
Equalization for compatibility with your phone line. The MFC adjusts  
the modem speed for fax operations.  
1
2
Press Menu, 2, 0, 2.  
Press or to select  
Normal, Basic(or High).  
Miscellaneous  
2.Compatibility  
Press Set.  
3
Press Stop/Exit.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 18  
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Packing and shipping the MFC  
Whenever you transport the MFC, use the packing materials that  
came with your machine. If you do not pack the MFC correctly, you  
may void your warranty.  
1
2
3
4
Turn the MFC power switch off.  
Unplug the MFC from the telephone wall jack.  
Unplug the MFC from the AC power outlet.  
Unplug the parallel and USB cable from the MFC, if it is  
connected.  
5
6
Open the front cover.  
Remove the drum unit and toner cartridge assembly. Leave the  
toner cartridge installed in the drum unit.  
12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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7
Place the drum unit and toner cartridge assembly into the plastic  
bag and seal the bag.  
8
9
Close the front cover. Fold down the face-down output tray flap.  
Remove the telephone line cord, ADF document output support,  
ADF document support, handset and handset curled cord.  
Wrap the MFC in the plastic bag and place it in the original  
carton with the original packing material.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20  
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10 Pack the drum unit and toner cartridge assembly, telephone line  
cord, AC cord, handset, handset curled cord and printed  
materials in the original carton as shown below:  
If you are returning the MFC to Brother as part of the Exchange  
Service, pack only the MFC. Keep all separate parts to use with  
your ‘Exchange’ machine.  
11 Close the carton and tape it shut.  
12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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Routine maintenance  
Cleaning the scanner  
1
Turn the MFC power switch off and unplug the MFC from the AC  
power outlet.  
2
3
Lift the control panel cover.  
Clean the white bar and the glass cover.  
Moisten a small piece of clean soft, lint-free cloth with isopropyl  
alcohol and carefully remove dirt from the glass cover and the  
white bar of the scanner.  
White Bar  
Control Panel Cover  
Glass Cover  
4
Close the control panel cover.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22  
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Cleaning the printer  
Caution  
Do not use isopropyl alcohol to remove dirt from the control  
panel. It may crack the panel.  
Do not use isopropyl alcohol to clean the laser scanner window.  
Do not touch the scanner window with your finger.  
The drum unit contains toner, so handle it carefully. If toner  
scatters and your hands or clothes get dirty, immediately wipe or  
wash it off with cold water.  
1
Turn the MFC power switch off, unplug the MFC from the AC  
outlet and telephone cord and open the front cover.  
2
Remove the drum unit and toner cartridge assembly.  
WARNING  
Just after you have used the MFC, some internal parts of the  
machine are extremely HOT! When you open the front cover of the  
MFC, never touch the shaded parts shown in the diagram below.  
HOT!  
Front view  
12 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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3
Gently clean the scanner window by wiping it with a clean soft  
dry cloth. Do not use isopropyl alcohol.  
Laser Scanner  
Window  
Cleaning the drum unit  
We recommend placing the drum unit and toner cartridge assembly  
on a cloth or large disposable paper to avoid spilling and scattering  
toner.  
1
Clean the primary corona wire inside the drum unit by gently  
sliding the blue tab from right to left several times.  
2
Return the blue tab and snap it into the Home position ().  
Tab  
Home Position()  
Corona Wire  
Caution  
If the blue tab is not at Home position (), printed pages may have  
vertical stripes.  
3
Reinstall the drum unit and toner cartridge assembly into the  
4
5
Close the front cover.  
Plug in the power cord first, then the telephone cord.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 24  
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Replacing the toner cartridge  
The MFC can print up to 6,700 pages using a high yield toner  
cartridge (TN-570). When the toner cartridge is running low, the LCD  
shows Toner Low. The MFC is supplied with a standard toner  
cartridge (TN-540) that must be replaced after approximately 3,500  
pages. Actual page count will vary depending on your average type  
of original document (i.e., standard letter, detailed graphics).  
It is a good idea to keep a new toner cartridge ready for use  
when you see the Toner Lowwarning.  
Discard the used toner cartridge according to local regulations,  
keeping it separate from domestic waste. Be sure to seal the toner  
cartridge tightly so toner powder does not spill out of the cartridge. If  
you have questions, call your local waste disposal office.  
We recommend that you clean the MFC when you replace the toner  
cartridge.  
12 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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How to replace the toner cartridge  
WARNING  
Just after you use the MFC, some internal parts of the machine will  
be extremely HOT! So, never touch the shaded parts shown in the  
illustration.  
HOT!  
1
Open the front cover and pull out the drum unit.  
Caution  
Place the drum unit on a drop cloth or large piece of disposable  
paper to avoid spilling and scattering the toner.  
To prevent damage to the MFC from static electricity, do not  
touch the electrodes shown below.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 26  
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2
Hold down the lock lever on the right and pull the toner cartridge  
out of the drum unit.  
Lock Lever  
Caution  
Handle the toner cartridge carefully. If toner scatters on your hands  
or clothes, immediately wipe it off or wash it with cold water.  
3
Unpack the new toner cartridge. Place the used toner cartridge  
into the aluminum bag and discard it according to local  
regulations.  
Caution  
Wait to unpack the toner cartridge until immediately before you  
install it in the MFC. If a toner cartridge is left unpacked for a long  
period of time, the toner life is shortened.  
Brother strongly recommends that you do not refill the toner  
cartridge provided with your MFC. We also strongly recommend  
that you continue to use only Genuine Brother Brand  
replacement toner cartridges (TN-540 and TN-570). Using or  
attempting to use potentially incompatible toner and/or toner  
cartridges in your MFC may cause damage to the machine itself  
and/or it may result in unsatisfactory print quality. Our warranty  
coverage does not apply to any problem that was caused by the  
use of unauthorized third party toner and toner cartridges. To  
protect your investment and guarantee your print quality please  
continue to replace consumed toner cartridges with only Genuine  
Brother Branded Supplies.  
12 - 27 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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4
Gently rock the toner cartridge from side to side five or six times  
to distribute the toner evenly inside the cartridge.  
5
6
Remove the protective cover.  
Insert the new toner cartridge in the drum unit until it clicks into  
place. If you put it in properly, the lock lever will lift automatically.  
Drum Unit  
Toner Cartridge  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 28  
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7
Clean the primary corona wire inside the drum unit by gently  
sliding the blue tab from right to left several times. Return the  
blue tab to the Home position () before reinstalling the drum  
unit and toner cartridge assembly.  
Tab  
Home Position()  
Corona Wire  
8
Reinstall the drum unit and toner cartridge assembly and close  
the front cover.  
12 - 29 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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Replacing the drum unit  
The MFC uses a drum unit to create print images on paper. If the  
LCD shows Change Drum Soon, the drum unit is near the end of  
its life and it is time to purchase a new one (DR-510).  
Even if the LCD shows Change Drum Soon, you may be able to  
continue printing without having to replace the drum unit for a while.  
However, if there is a noticeable deterioration in the output print  
quality (even before Change Drum Soonappears), then the drum  
unit should be replaced. You should clean the MFC when you  
replace the drum unit. (See Cleaning the drum unit on page 12-24.)  
Caution  
When removing the drum unit, handle it carefully because it contains  
toner. If toner scatters and your hands or clothes get dirty,  
immediately wipe or wash with cold water.  
The drum unit is a consumable item, and it is necessary to  
replace it periodically. There are many factors that determine  
the actual drum life, such as temperature, humidity, type of  
paper and how much toner you use for the number of pages per  
print job. The estimated drum life is up to 20,000 pages. The  
actual number of pages your drum will print may be significantly  
less than these estimates. Because we have no control over the  
many factors that determine the actual drum life, we cannot  
guarantee a minimum number of pages that will be printed by  
your drum.  
WARNING  
Just after you have used the MFC, some internal parts of the MFC  
are extremely HOT! So, never touch the shaded parts shown in the  
illustration.  
HOT!  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 30  
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Follow these steps to replace the drum unit:  
1
2
Press the cover release button and then open the front cover.  
Remove the old drum unit and toner cartridge assembly. Place  
it on a drop cloth or disposable paper to avoid scattering toner.  
Caution  
To prevent damage to the printer from static electricity, do not touch  
the electrodes shown below.  
12 - 31 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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3
Hold down the lock lever on the right and pull the toner cartridge  
Lock Lever  
Discard the used drum unit according to local regulations,  
keeping it separate from domestic waste. Be sure to seal the  
drum unit tightly so toner powder does not spill out of the unit. If  
you have questions, call your local waste disposal office.  
4
5
Wait to unpack the new drum unit until immediately before  
installing it. Place the old drum unit into the plastic bag and  
discard it according to local regulations.  
Reinstall the toner cartridge into the new drum unit. (See  
6
7
8
Reinstall the new drum unit, keeping the front cover open.  
Press Clear/Back.  
Press 1 and when the LCD shows  
Replace Drum?  
1.Yes 2.No  
Accepted, and close the front  
cover.  
Caution  
If toner scatters and your hands or clothes get dirty, immediately  
wipe it off or wash it with cold water.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 32  
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Checking the drum life  
You can see the percentage of the drum’s life that remains available.  
1
2
Press Menu, 2, 0, 3.  
For two seconds, the LCD shows the  
available percentage of drum life.  
Miscellaneous  
3.Drum Life  
Even if the remaining drum life is 0%, you may continue to use  
the drum unit until you have a print quality problem.  
Page Counter  
You can see number of total pages, copy pages, print pages and  
List/Fax (total fax print + total list print) pages that your MFC has  
printed.  
1
2
Press Menu, 2, 0, 4.  
The LCD shows number of pages for  
Total.  
Miscellaneous  
4.Page Counter  
Press  
or  
to see Copy, Printand List/Fax.  
3
Press Stop/Exit.  
12 - 33 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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Optional accessories  
13  
Memory board  
The memory board is installed on the main controller board inside the  
MFC. When you add the optional memory board, it increases the  
performance for both copier and printer operations.  
Optional Memory  
32 MB TECHWORKS 12457-0001  
64 MB TECHWORKS 12458-0001  
128 MB TECHWORKS 12459-0001  
In general, the DIMM must have the following specifications:  
Type:  
100 pin and 32 bit output  
2 or 3  
CAS Latency:  
Clock Frequency:  
Capacity:  
100MHz or more  
32, 64, 128 MB  
1.4 inches (35 mm) or less  
NONE  
Height:  
Parity:  
DRAM Type:  
SDRAM 4 Bank  
Some DIMMs might not work with this MFC. For the latest  
information from Brother visit:  
OPTIONAL ACCESSORIES 13 - 1  
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Installing the optional memory board  
WARNING  
DO NOT touch the surface of the main board within 15 minutes  
after turning off the power.  
Before installing the optional memory board, make sure there are  
no faxes in the memory.  
Do NOT unplug any internal connectors.  
1
Disconnect the telephone line cord and handset curled cord  
from the MFC, turn the MFC power switch off, unplug the MFC  
power cord from the AC power outlet, and then disconnect the  
interface cable.  
WARNING  
Turn the MFC power switch off, before installing (or removing) the  
memory board.  
2
3
Remove the side cover. Loosen the two screws, and then  
remove the metal shield plate.  
Unpack the DIMM and hold it by the edges.  
13 - 2 OPTIONAL ACCESSORIES  
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WARNING  
DIMM boards can be damaged by even a small amount of static  
electricity. Do not touch the memory chips or the board surface.  
Wear an antistatic wrist strap when you install or remove the board.  
If you do not have an antistatic wrist strap, frequently touch the bare  
metal on the printer.  
4
Hold the DIMM with your fingers on the side edges and your  
thumb on the back edge. Line up the notches on the DIMM with  
the DIMM slot. (Check that the locks on each side of the DIMM  
slot are open or facing outwards.)  
5
6
Press the DIMM straight into the slot (press firmly). Make sure  
the locks on each side of the DIMM click into place. (To remove  
a DIMM, you must release the locks.)  
Put the metal plate back on and secure the metal plate with the  
two screws.  
7
8
9
Put the side cover back on.  
Reconnect any additional interface cables that you removed.  
Reconnect the power cable and then turn on the MFC power  
switch.  
10 Reconnect the telephone line cord and handset curled cord.  
To check that you have installed the DIMM correctly, print  
the printer settings by using the selection in the driver and  
check the printout to make sure it shows the additional  
memory.  
You can check the current memory size in the User Settings  
list. (Press Menu, 5, 5.)  
OPTIONAL ACCESSORIES 13 - 3  
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Network (LAN) board  
When you add the optional Network (LAN) Board (NC-9100h), you  
can connect your MFC into the network to use the Internet FAX,  
Network Scanner, Network Printer and Network Management  
operations.  
WARNING  
DO NOT touch the surface of the main board within 15 minutes after  
turning off the power.  
For more details about how to configure the Network board, please  
see the NC-9100h Network User's Guide on the CD-ROM supplied  
with the MFC.  
NC-9100h  
Print/Fax Server  
13 - 4 OPTIONAL ACCESSORIES  
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Before starting installation  
Be careful when handling the NC-9100h. There are many delicate  
electronic components that are susceptible to damage from static  
electricity. To avoid such damage, use the following precautions  
when handling the board.  
Leave the NC-9100h in its anti-static bag until you are ready to  
install it.  
Make sure that you are adequately grounded before touching the  
NC-9100h. Use an anti-static wrist strap and a grounding mat if  
possible. If you do not have an anti-static wrist strap, touch the  
bare metal surface on the back of the machine before handling  
the NC-9100h.  
Avoid moving around the work area in order to eliminate static  
charge build-up.  
If possible, do not work on a carpeted area.  
Do not flex the board and do not touch the components on the  
card.  
Tools Required:  
Phillips Screwdriver  
Step 1: Hardware installation  
WARNING  
DO NOT touch the surface of the main board within 15 minutes after  
turning off the power.  
Do NOT unplug any internal connectors.  
1
Disconnect the telephone line cord and handset curled cord  
from the MFC, turn the MFC power switch off, unplug the MFC  
power cord from the AC power outlet, and then disconnect the  
interface cable.  
OPTIONAL ACCESSORIES 13 - 5  
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WARNING  
Turn the MFC power switch off, before installing (or removing) the  
NC-9100h board.  
2
3
Remove the side cover. Loosen the two screws, and then  
remove the metal shield plate.  
Loosen the two screws, and then remove the metal cover plate.  
Cover Plate  
13 - 6 OPTIONAL ACCESSORIES  
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4
Plug the NC-9100h into connector P1 located on the main board  
as shown in the illustration (press firmly) and secure the  
NC-9100h with the two screws.  
5
Put the metal shield plate back on and secure it with the two  
screws.  
6
7
8
Put the side cover back on.  
Reconnect any additional interface cables that you removed.  
Reconnect the power cable and then turn on the MFC power  
switch.  
9
Reconnect the telephone line cord and handset curled cord.  
10 Press the Test switch and print a network configuration page.  
OPTIONAL ACCESSORIES 13 - 7  
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Step 2: Connecting the NC-9100h to an  
Unshielded Twisted Pair 10BASE-T or  
100BASE-TX Ethernet Network  
To connect the NC-9100h to a 10BASE-T or 100BASE-TX Network,  
you must have an Unshielded Twist Pair Cable. One side of the cable  
must be connected to a free port on your Ethernet hub and the other  
side must be connected to the 10BASE-T or 100BASE-TX connector  
(an RJ45 Connector) of the NC-9100h.  
Verifying successful hardware Installation:  
Plug in the AC power cord. After initialization and warm-up (this may  
take several seconds), the machine will come to a Ready state.  
LED  
No light:  
If both of the two LEDs are off, then the print server is not connected  
to the network.  
Link/Speed LED is orange: Fast Ethernet  
This Link/Speed LED will be orange if the print server is connected  
to a 100BASETX Fast Ethernet network.  
Link/Speed LED is green: 10 BASE T Ethernet  
This Link/Speed LED will be green if the print server is connected to  
a 10 BASE T Ethernet.  
13 - 8 OPTIONAL ACCESSORIES  
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Active LED is yellow:  
The Active LED will blink if the print server is connected to the  
network.  
If there is a valid connection to the network, the LED will blink  
orange or green.  
Test switch  
Short push: Prints the network configuration page.  
Long push (more than 5 seconds): Reset the network configuration  
back to the default settings.  
Test Switch  
Link/Speed  
LED  
Ethernet  
RJ-45  
Active LED  
To set up the MFC on the Network, see the NC-9100h Network  
User’s Guide on the CD-ROM.  
Paper Tray #2  
You can purchase the Paper Tray #2 accessory (LT-5000) to use as  
a third paper source. Tray #2 holds up to 250 sheets of 20 lb (80  
g/m2) paper.  
Paper Tray #2  
Basis Weight  
Holds approx. 250 sheets of 20 lb (80 g/m2)  
16 to 28 lb (60 to 105 g/m2)  
Moisture Content  
4% to 6% by weight  
We Recommend:  
Cut sheet:  
Xerox 4200 DP 20 lb  
Hammermill Laser Paper 24 lb  
OPTIONAL ACCESSORIES 13 - 9  
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Glossary  
G
ADF (Automatic Document Feeder) The original document can  
be placed in the ADF and scanned one page at a time  
automatically.  
Auto Dial List A listing of names and numbers stored in One-Touch  
and Speed-Dial memory, in numerical order.  
Automatic fax transmission Sending a fax without picking up the  
handset of the MFC (or pressing Hook/Hold).  
Automatic Redial A feature that enables your MFC to redial the last  
fax number if the fax did not go through because the line was  
busy.  
Auto Reduction Reduces the size of incoming faxes.  
Batch Transmission As a cost savings feature, all delayed faxes to  
the same fax number will be sent as one transmission.  
Beeper The sound the keys make when they are pressed, an error  
occurs, or a fax has been received or sent.  
Beeper volume Volume setting for the beep when you press a key  
or make an error.  
Broadcasting The ability to send the same fax message to more  
than one location.  
Caller ID A subscriber service purchased from the telephone  
company that lets you see the number (or name) of the party  
calling you. Your MFC stores the latest callers so you can print a  
Log and view caller information.  
Call Waiting A subscriber service from the telephone company  
that lets you answer a second call without disconnecting the  
first caller.  
CNG tones The special tones (beeps) sent by fax machines during  
automatic transmission to tell the receiving machine that they are  
from a fax machine.  
Communication error (or Comm. Error) An error during fax  
sending or receiving, usually caused by line noise or static.  
G - 1 GLOSSARY  
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Coding Method Method of coding the information contained in the  
original document. All fax machines must use a minimum  
standard of Modified Huffman (MH). Your MFC is capable of  
greater compression methods, Modified Read (MR), Modified  
Modified Read (MMR) and JBIG, if the receiving machine has the  
same capability.  
Compatibility Group The ability of one fax unit to communicate  
with another. Compatibility is assured between ITU-T Groups.  
Contrast Setting to compensate for dark or light original  
documents, by making faxes or copies of dark original documents  
lighter and light original documents darker.  
Cover Page Prints a page at the other party’s fax machine that  
contains the sender and recipient’s name and fax number,  
number of pages and comment. You can generate an electronic  
cover page at the other end with pre-programmed information  
from memory or you can print a sample cover page to fax with  
your original documents.  
Cover Page Message The comment that is on the Cover Page.  
This is a programmable feature.  
Delayed Fax Sends your fax at a later time that day.  
Distinctive Ring A subscriber service purchased from the  
telephone company that provides another phone number on an  
existing phone line. The Brother MFC uses the new number to  
simulate a dedicated fax line.  
Drum Unit A printing device for the MFC.  
Dual Access Your MFC can scan outgoing faxes or scheduled jobs  
into memory at the same time it is sending a fax or receiving or  
printing an incoming fax.  
Easy Receive Enables your MFC to respond to CNG tones if you  
interrupt a fax call by answering it.  
ECM (Error Correction Mode) Detects errors during fax  
transmission and resends the pages of the fax that had an error.  
Extension phone A telephone on the fax number that is plugged  
into a separate wall jack.  
External phone A telephone that is plugged into the EXT jack of  
your MFC.  
GLOSSARY G - 2  
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F/T Ring Time The length of time that the Brother MFC rings (when  
the Receive Mode setting is Fax/Tel) to notify you to pick up a  
voice call that it answered.  
Fax Activity Report Lists information about the last 200 incoming  
and outgoing faxes. TX means Transmit. RX means Receive.  
Fax Forwarding Sends a fax received into the memory to another  
pre-programmed fax number.  
Fax Receive Code Press this code ( 51) when you answer a fax  
call from an extension or external phone to transfer the call to the  
MFC.  
Fax Storage You can print stored faxes later at your MFC, or  
retrieve them from another location using the Remote Retrieval  
operations.  
Fax/Tel You can receive faxes and telephone calls. Do not use this  
mode if you are using a telephone answering device (TAD).  
Fax tones The signals sent by sending and receiving fax machines  
while communicating information.  
Fine resolution Resolution is 203 x 196 dpi. It is used for small print  
and graphs.  
Gray scale The shades of gray available for copying and faxing  
photographs.  
Group number A combination of One-Touch, Speed-Dial numbers  
that are stored as a Speed-Dial number for Broadcasting.  
Help list A printout of the complete Menu that you can use to  
program your MFC when you do not have the User’s Guide with  
you.  
Interval The pre-programmed time period between automatically  
printed Activity Reports. You can print Activity Reports on demand  
without interrupting this cycle.  
LCD (liquid crystal display) The display screen on the MFC that  
shows interactive messages during On-Screen Programming and  
shows the date and time when the MFC is idle.  
Manual fax When you lift the handset of the MFC or press  
Hook/Hold so you can hear the receiving fax machine answer  
before you press Start to begin transmission.  
G - 3 GLOSSARY  
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Menu mode Programming mode for changing your MFC’s settings.  
MFL-Pro Suite Turns your MFC into a printer and a scanner and  
enables PC faxing using the MFC.  
OCR (optical character recognition) The bundled ScanSoft®  
TextBridge® software application converts an image of text to text  
you can edit.  
One-Touch Keys on the MFC control panel where you can store  
numbers for easy dialing. You can store a second number on  
each key if you press Shift and the One-Touch key together.  
Out of Paper Reception Receives faxes into the MFC’s memory  
when the machine is out of paper.  
Overseas Mode Makes temporary changes to the fax tones to  
accommodate noise and static on overseas phone lines.  
Paging This feature enables your MFC to call your pager when a fax  
is received into its memory.  
Pause Allows you to place a 3.5 second delay in the dialing  
sequence stored on Speed-Dial numbers. Press Redial/Pause  
as many times as needed for longer pauses.  
Photo resolution A resolution setting that uses varying shades of  
gray for the best representation of photographs.  
Polling The process of a fax machine calling another fax machine  
to retrieve waiting fax messages.  
Pulse A form of rotary dialing on a telephone line.  
Real Time Transmission When memory is full, you can send faxes  
in real time.  
Remaining jobs You can check which jobs are waiting in memory  
and cancel jobs individually.  
Remote Retrieval Access The ability to access your MFC remotely  
from a touch tone phone.  
Remote Access Code Your own four-digit code that allows you to  
call and access your MFC from a remote location.  
Resolution The number of vertical and horizontal lines per inch.  
See: Standard, Fine, Super Fine and Photo.  
GLOSSARY G - 4  
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Ring Delay The number of rings before the MFC answers in Fax  
mode.  
Ring Volume Volume setting for the MFC’s ring.  
Scanning The process of sending an electronic image of a paper  
original document into your computer.  
Speed-Dial A pre-programmed number for easy dialing. You must  
press the Search/Speed Dial key and then #, and the three digit  
code to start the dialing process.  
Standard resolution 203 x 98 dpi. It is used for regular size text  
and quickest transmission.  
Station ID The stored information that appears on the top of faxed  
pages. It includes the sender’s name and fax number.  
Super fine resolution 203 x 392 dpi. Best for very small print and  
line art.  
TAD (telephone answering device) You can connect an external  
TAD to the EXT. jack of your MFC.  
Telephone Answer Code (Fax/Tel mode) When the MFC  
answers a voice call, it pseudo/double-rings. You can pick up at  
an extension phone by pressing this code (#51).  
Temporary Settings You can select certain options for each fax  
transmission and copy without changing the default settings.  
Tone A form of dialing on the telephone line used for Touch Tone  
telephones.  
Toner cartridge An accessory that holds toner for the drum unit on  
Brother laser models.  
Toner Save A process that causes less toner to be affixed to the  
page to extend the life of the toner assembly. This will make the  
receiving document significantly lighter.  
Transmission The process of sending faxes over the phone lines  
from your MFC to the receiving fax machine.  
Transmission Verification Report A listing for each transmission,  
that shows its date, time and number.  
G - 5 GLOSSARY  
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True Type fonts The fonts that are used in the Windows® operating  
systems. If you install the Brother TrueType fonts, more types of  
fonts will be available for Windows® applications.  
User Settings A printed report that shows the current settings of  
your MFC.  
GLOSSARY G - 6  
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Specifications  
S
Product description  
The MFC-8220 is 5 in 1 Multi-Function Center: Printer, Copier,  
Scanner, Fax, and PC-Fax (via your PC).  
General  
Standard Memory  
Capacity  
32 MB  
Optional Memory  
1 DIMM slot; Memory expandable up to 160 MB  
via 64 MB or 128 MB DIMM  
Automatic Document  
Feeder (ADF)  
Up to 30 sheets  
Paper Tray  
250 sheets (20 lb)  
Single sheet (20 lb)  
Laser  
Manual Feed Tray  
Printer Type  
Print Method  
Electrophotography by semiconductor laser beam  
scanning  
LCD (Liquid Crystal  
Display)  
16 characters × 2 lines  
Warm-up  
Max. 18 seconds at 73.4°F (23°C)  
120V AC 50/60Hz  
Power Source  
Power Consumption  
Average Operating (Copying): 400 W or less (25°C)  
Peak:  
1090 W or less  
9 W or less  
Sleep:  
Standby:  
75 W or less (25°C)  
Dimensions (WDH)  
Weight  
17.0 x 17.8 x 13.2 (in.)  
Without Drum/Toner Unit:  
25.6 lb  
Noise Level  
Sound Pressure Copying : 53 dBA  
Standby : 30 dBA  
S - 1 SPECIFICATIONS  
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General (continued)  
Temperature  
Operating:  
Storage:  
50 - 90.5°F  
32 - 104°F  
Humidity  
Operating:  
Storage:  
20 to 80% (without condensation)  
10 to 90% (without condensation)  
Print media  
Paper Input  
Paper Tray  
Paper type:  
Plain paper, recycled paper and  
transparencies, envelopes (Manual Feed Tray)  
Paper size:  
A4, Letter, Legal, B5, Executive,  
A5, A6, B6 (ISO)  
Weight: 16 - 28 lb (Paper Tray)  
Maximum paper tray capacity: Approx. 250  
sheets of 20 lb plain paper  
Manual Feed Tray  
Paper size:  
Width: 2.75 - 8.66"  
Height: 4.57 - 16.00"  
Weight: 16 - 43 lb  
Paper Output  
Up to 150 sheets of plain paper (Face down print  
delivery to the output tray)  
Copy  
Color/Monochrome  
Monochrome  
Copy Speed  
Up to 21 copies/minute (Letter paper)  
Stacks or Sorts up to 99 pages  
25% to 400% (in increments of 1%)  
Max. 300 x 600 dpi  
Multiple Copies  
Enlarge/Reduce  
Resolution  
SPECIFICATIONS S - 2  
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Fax  
Compatibility  
Coding System  
Modem Speed  
ITU-T Group 3  
MH/MR/MMR/JBIG  
33600-2400 bps  
Automatic Fallback  
Original Size  
ADF Width:  
ADF Height:  
5.8" to 8.5"  
3.9" to 14.0"  
Scanning Width  
Printing Width  
Gray Scale  
8.16 inches  
8.16 inches  
256 levels  
Polling Types  
Contrast Control  
Standard, Sequential  
Automatic/Light/Dark  
(manual setting)  
Resolution  
• Horizontal 203 dot/inch  
• Vertical  
• Standard 98 line/inch  
• Fine, Photo 196 line/inch  
• Super fine 392 line/inch  
One-Touch Dial  
32 (16 × 2)  
Speed-Dial  
300 locations  
Automatic Redial  
Auto Answer  
One time after 5 minutes  
0, 1, 2, 3 or 4 rings  
Communication Source  
Memory Transmission  
Out of Paper Reception  
Public switched telephone network.  
Up to 600*1/500*2 pages  
Up to 600*1/500*2 pages  
*1  
*2  
“Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution,  
JBIG code). Specifications and printed materials are subject to change without prior notice.  
"Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, JBIG code).  
Specifications and printed materials are subject to change without prior notice.  
S - 3 SPECIFICATIONS  
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Scanner  
Color/Monochrome  
Monochrome  
TWAIN Compliant  
Yes (Windows®95/98/98SE/Me/2000Professional  
and Windows NT® Workstation Version 4.0)  
Mac OS® 8.6-9.2/Mac OS® X 10.1/10.2.1-10.3 or  
greater  
WIA Compliant  
Resolution  
Yes (Windows® XP)  
Up to 9600 × 9600 dpi (interpolated)*  
Up to 300 × 600 dpi (optical)  
* Maximum 1200 x 1200 dpi scanning with  
Windows® XP (resolution up to 9600 x 9600 dpi  
can be selected by using the Brother scanner  
utility)  
original document Size  
ADF Width:  
ADF Height:  
5.8" to 8.5"  
3.9" to 14.0"  
Scanning Width  
Gray Scale  
8.16 inches  
256 levels  
Scanning directly to a networked PC is available with Windows®  
98/98SE/Me/2000 Professional and XP.  
Mac OS® X scanning is supported in Mac OS® X  
10.1/10.2.1-10.3 or greater.  
SPECIFICATIONS S - 4  
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Printer  
Emulation  
PCL6 (Brother Printing System for Windows®  
emulation mode of HP LaserJet) and BR-Script  
(PostScript® 3 language emulation)  
Printer Drivers  
Windows® 95/98/98SE/Me/2000 Professional/XP  
and Windows NT® Workstation Version 4.0 driver  
supporting Brother Native Compression mode and  
bi-directional capability  
Apple® Macintosh® QuickDraw® Driver and  
PostScript (PPD) for Mac OS® 8.6-9.2/Mac OS®  
X 10.1/10.2.1-10.3 or greater  
Resolution  
HQ1200 (Max. 2400 × 600 dpi)  
Print Quality  
Normal printing mode  
Economy printing mode (saves toner usage)  
Print Speed  
First Print  
Up to 21 pages/minute letter size  
(when loading paper from paper tray)  
Less than 10 seconds (using letter size paper in  
paper tray)  
Interfaces  
Interface  
Recommended Cable  
Parallel  
A bi-directional shielded parallel cable that is  
IEEE 1284 compliant and no longer than  
6 feet.  
USB  
A Hi-Speed USB 2.0 cable that is no longer than  
6 feet.  
Please make sure that you use a Hi-Speed USB 2.0 certified  
cable if your computer uses a Hi-Speed USB 2.0 interface.  
Even if your computer has a USB 1.1 interface you can connect  
the MFC.  
S - 5 SPECIFICATIONS  
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Computer requirements  
Minimum System Requirements  
Available Hard Disk  
Space  
Computer Platform & Operating  
System Version  
Processor  
Minimum Speed RAM  
Minimum  
Recommended  
RAM  
Application  
Driver  
Software*1  
100 MB  
180 MB  
95, 98, 98SE  
Pentium 75MHz  
24 MB  
32 MB  
32 MB  
64 MB  
128 MB  
Pentium  
150MHz  
Me  
Windows®  
Operating  
System  
80 MB  
NT® Workstation 4.0  
Pentium 75MHz  
2000 Professional  
XP  
Pentium 133MHz 64 MB  
Pentium 233MHz 128 MB 256 MB  
Mac OS® 8.6 - 9.2  
(Printing, Scanning  
and PC-FAX Send  
32 MB  
64 MB  
Only)  
Apple®  
All base models  
meet minimum  
Requirements  
Macintosh®  
Operating  
System  
Mac OS®  
X
50 MB  
200 MB  
10.1/10.2.1-10.3 or  
greater (Printing,  
Scanning*2, PC-FAX  
Send and Remote  
Setup Only)  
128 MB 160 MB  
NOTE: USB is not supported under Windows® 95 or Windows NT® WS 4.0.  
All registered trademarks referenced herein are the property of their respective companies.  
For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/  
1 Application software is different for Windows® and  
*
Macintosh®.  
2 Scanning is supported in 10.2.1 - 10.3 or greater.  
*
SPECIFICATIONS S - 6  
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Consumable items  
Toner Cartridge Life  
Expectancy  
TN-540: Standard Toner Cartridge - Up to 3,500*  
pages  
TN-570: High Yield Toner Cartridge - Up to 6,700*  
pages  
*(when printing letter size or A4 paper at 5% print  
coverage)  
Toner life expectancy will vary depending upon the  
type of average print job.  
Drum Unit Life  
Expectancy  
DR:510: Up to 20,000 pages/drum unit  
There are many factors that determine the actual  
drum life, such as temperature, humidity, type of  
paper, toner that you use and the number of  
pages per print job.  
S - 7 SPECIFICATIONS  
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Network (LAN) board (NC-9100h)  
Option  
When you add the optional Network (LAN) Board  
(NC-9100h), you can connect your MFC into the  
network to use the Internet FAX, Network Scanner,  
Network Printer and Network Management  
software operations for small workgroups.  
SMTP/POP3 E-mail Services are required for  
Internet Fax.  
Support for:  
Windows® 95/98/Me/NT® 4.0/2000/XP  
Novell NetWare 3.X, 4.X, 5.X  
Mac OS® 8.6 - 9.2/  
Mac OS® X 10.1/10.2.1-10.3 or greater  
Ethernet 10/100 BASE-TX Auto Negotiation  
TCP/IP, IPX/SPX, AppleTalk, DLC/LLC, NetBIOS  
RARP, BOOTP, DHCP, APIPA, WINS  
LPR/LPD, Port9100, SMTP/POP3  
SMB (NetBIOS/ IP), IPP, SSDP, mDNS,  
FTP SNMP, MIBII as well as Brother private MIB  
TELNET, HTTP, TFTP  
Included Utilities:  
BRAdmin Professional and Web Based  
Management  
Scanning directly to a networked PC is not  
supported in Windows® 95, NT® and Mac OS®.  
BRAdmin Professional is not supported in Mac  
OS®.  
SPECIFICATIONS S - 8  
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Index  
I
Brother  
A
Access codes, storing and  
ADF (automatic document  
Answering machine (TAD)  
Access codes and credit card  
(FAQs) ................................ i  
setting up/dialing ........... 7-6  
Group dial  
setting up Groups for  
C
Canceling  
One-Touch dial  
Cleaning (routine maintenance)  
Connecting  
two-line external TAD or  
Speed-Dial  
Automatic  
B
I - 1 INDEX  
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Copy  
default settings, changing  
Quality key (type of original  
Cover page  
Credit card numbers, storing  
Drum unit  
E
ECM (Error Correction Mode)  
Ecology  
Enlarge/Reduce key (copying)  
Error messages on LCD  
while scanning a document  
.......................................10-3  
Extension telephones  
D
Delayed Batch Transmission  
Dialing  
access codes and credit card  
using .................................5-7  
External telephone  
F
Fax codes  
INDEX I - 2  
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Fax Forwarding  
answering at extension  
Fax, stand-alone  
double-ringing (voice calls)  
receiving  
retrieving from a remote  
G
Groups for Broadcasting  
H
sending  
HELP  
from memory (Dual Access)  
I
J
Jacks  
EXT. jack  
TAD (answering machine)  
Jams  
I - 3 INDEX  
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Phone line  
L
LCD (liquid crystal display)  
Power  
M
Manual  
Mode keys  
Multi-line connections (PBX)  
failure ................................3-1  
Print  
improving the print quality  
Q
O
One-Touch dial  
R
Receive Mode  
Reducing  
P
Paging  
number ...........................8-2  
INDEX I - 4  
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Tone signals on Pulse line  
Toner cartridge  
Tray use, setting  
Resolution  
if you are having difficulty  
receiving or printing faxes  
fax (Standard, Fine,  
S
Setup  
Speed-Dial  
V
Volume, setting  
amplify (for  
T
TAD (telephone answering  
W
I - 5 INDEX  
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Remote Retrieval Access card  
R
If you plan to receive fax messages while away from your MFC,  
carrying the Remote Retrieval Access Card printed below will serve  
as a convenient reminder of the retrieval procedures. Simply cut out  
the card and fold it to fit your wallet or organizer. Keeping it handy will  
help you derive the full benefit of your MFC’s Fax Forwarding, Paging  
and Remote Retrieval features.  
ADR  
C
CSE  
A
TIREVAL  
R
MTOE  
1
2
4
5
6
3
R
Fold  
Fold  
REMOTE RETRIEVAL ACCESS CARD R - 1  
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4
3
2
1
Fold  
Fold  
R - 2 REMOTE RETRIEVAL ACCESS CARD  
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EQUIPMENT ATTACHMENT LIMITATIONS  
(Canada only)  
NOTICE  
This product meets the applicable Industry Canada technical  
specifications.  
NOTICE  
The Ringer Equivalence Number is an indication of the maximum  
number of devices allowed to be connected to a telephone interface.  
The termination on an interface may consist of any combination of  
devices subject only to the requirement that the sum of the RENs of all  
the devices does not exceed five.  
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®
Brother International Corporation  
100 Somerset Corporate Boulevard  
P.O. Box 6911  
Bridgewater, NJ 08807–0911 USA  
Brother International Corporation (Canada) Ltd.  
1 rue Hôtel de Ville,  
Dollard-des-Ormeaux, QC, CANADA H9B 3H6  
Visit us on the World Wide Web  
These machines are made for use in the USA and CANADA only. We cannot recommend  
using them overseas because it may violate the Telecommunications Regulations of that  
country and the power requirements of your multi-function center may not be compatible  
with the power available in foreign countries. Using USA or CANADA models overseas is  
at your own risk and may void your warranty.  
USA/CAN  
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