Brother Fax Machine FAX 1800C User Manual

FAX-1800C  
®
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Brother Numbers  
IMPORTANT  
For technical and operational assistance, you must call the country where you  
purchased the fax machine. Calls must be made from within that country.  
Brother fax-back system  
Brother Customer Service has installed an easy-to-use fax-back system, so you  
can get instant answers to common technical questions and product information  
for all Brother products. This system is available 24 hours a day, 7 days a week.  
You can use the system to send faxes to any fax machine, not just the one from  
which you are calling.  
If you can’t resolve a difficulty with your fax machine using this manual, call  
our fax-back system and follow the voice prompts to receive faxed instructions  
about using the system and an index of fax-back subjects.  
In USA:  
1-800-521-2846  
In Canada:  
1-800-681-9838  
1-514-685-5381 In Montreal  
(For USA only) The Brother fax-back system number has been preprogrammed  
on One Touch key 1.  
Frequently Asked Questions (FAQs)  
The Brother Solutions Center is our one-stop resource for all your Fax Machine/  
Multi-Function Center needs. You can download the latest software and  
utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section  
to learn how to get the most from your Brother product. Visit us at:  
http://solutions.brother.com  
You can check here for Brother Printer Driver updates.  
For Customer Service  
In USA:  
1-800-284-4329 (voice)  
1-908-575-8790 (fax)  
1-800-284-3238 (TTY service for the hearing-impaired)  
In Canada: 1-800-853-6660 (voice)  
1-514-685-4898 (fax)  
1-514-685-6464 (voice) In Montreal  
Dealers/Service Centers (For USA Only)  
For the name of a Brother authorized dealer or service center, call 1-800-284-4357.  
Service Centers (For Canada Only)  
For service center addresses in Canada, call 1-800-853-6660.  
B R O T H E R N U M B E R S  
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i
             
Ordering Accessories and Supplies  
IMPORTANT  
For technical and operational assistance, you must call the country where you  
purchased the fax machine. Calls must be made from within that country.  
For best quality results use only genuine Brother accessories, available at most  
Brother retailers. If you cannot find the accessory you need and you have a Visa,  
MasterCard, Discover, or American Express credit card, you can order  
accessories directly from Brother. (In the USA, you can visit us online for a  
complete selection of Brother accessories and supplies available for purchase.)  
In USA:  
1-888-879-3232 (voice)  
1-800-947-1445 (fax)  
http://www.brothermall.com  
In Canada: 1-800-668-2768 (voice)  
Description  
Item  
Ink Cartridge <black>  
LC21BK  
LC21C  
Ink Cartridge <cyan>(blue)  
Ink Cartridge <magenta>(red)  
Ink Cartridge <yellow>  
LC21M  
LC21Y  
QPD120  
Power Protector for A/C Power and  
Phone Line  
Telephone Line Cord  
Telephone Handset  
Handset Curled Cord  
Paper Wire Extension  
Document Wire Extension  
Document Support  
Paper Tray  
LG3077001  
LE0446011  
LE6681001  
UU1309001  
LE3305001  
UU2080008  
UU2069008  
LE6486002  
LE6598001  
Card Stock Support  
Owner’s Manual  
O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S  
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ii  
       
Notice – Disclaimer of Warranties  
(For USA and Canada)  
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,  
EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR)  
MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING  
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,  
REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT  
WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS  
REGARDING THE USE OR THE RESULTS OF THE USE OF THE  
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,  
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS  
TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS  
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS  
NOT PERMITTED BY SOME STATES IN THE USA AND SOME  
PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY  
TO YOU.  
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU  
FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES  
(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS  
INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE)  
ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE  
EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE  
USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE  
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL  
OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT  
APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY  
TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER,  
AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN  
CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY  
OR OTHERWISE), WILL BE LIMITED TO $50.  
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has been compiled  
and published, covering the latest product descriptions and specifications.  
The contents of this manual and the specifications of this product are subject to  
change without notice.  
Brother reserves the right to make changes without notice in the specifications  
and materials contained herein and shall not be responsible for any damages  
(including consequential) caused by reliance on the materials presented,  
including but not limited to typographical and other errors relating to the  
publication.  
N O T I C E D I S C L A I M E R O F W A R R A N T I E S  
iii  
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BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE  
(For USA Only)  
This warranty gives you certain rights  
and you may also have other rights that  
may vary from state to state.  
This warranty is given only to the first  
end-use purchaser of the accompanying  
product (referred to in this warranty as  
“this Product”).  
What is covered: Brother warrants to  
you for the Warranty Period that there are  
no defects in the materials, workmanship  
or Year 2000 compliance of this Product.  
The “Warranty Period” is 1 year from the  
date you purchased this product. The  
“Warranty Period” for consumable items,  
such as Print Heads, Toner, Drums, Ink  
Cartridges, Print Cartridges, Refill  
Ribbons, Therma PLUS Paper and  
Thermal Paper, etc. is 90 days from the  
date of purchase, or the rated life of the  
Consumable item, whichever is shorter.  
deliver or send the Product properly  
packaged, freight prepaid, to the  
Authorized Service Center together with  
a photocopy of your bill of sale.  
What Brother will do: Brother (or its  
Authorized Service Center) will evaluate  
your report of a possible defect to  
determine whether a defect exists, and if  
it does exist, Brother (or its Authorized  
Service Center) will repair or (at Brother’s  
option) replace the Product with  
a
product that performs the same functions  
and performs as well as the original  
Product. Brother reserves the right to  
supply refurbished or remanufactured  
replacement parts provided that the  
replacement parts conform to the  
manufacturer’s specifications for new  
products. The repaired or replacement  
product will be returned to you at no cost.  
Exchange Service:  
When an exchange is authorized,  
Brother will exchange your non-working  
What is NOT covered: This warranty is  
VOID -- that is, this Product has no  
warranty -- if: (1) you did not purchase  
this Product from an authorized Brother  
reseller within the United States, (2) this  
Product has been serviced, modified or  
tampered with by anyone other than an  
Authorized Service Representative of  
Brother, (3) the serial number has been  
modified, defaced or removed from this  
Product, (4) this Product has been  
product  
with  
a
refurbished  
or  
remanufactured product that conforms to  
the manufacturer’s specifications for new  
products.  
The  
refurbished  
or  
remanufactured Product you receive will  
be covered by the balance of the limited  
warranty period remaining on the original  
Product, plus an additional thirty (30)  
days. You will keep the replacement  
Product that is sent to you and must  
return (or be billed up to the cost of a new  
product) your original non- working  
product, which shall become the property  
abused  
or  
damaged,  
or  
the  
recommended monthly volume has been  
exceeded, (5) non Brother®-brand or non  
Brother approved parts, supplies, power  
supplies or other accessories have been  
used with this Product, or (6) this Product  
has been transported without the proper  
preparation and packaging.  
of Brother.  
Customer  
You must call Brother  
Service and if the  
representative cannot correct the  
product’s malfunction over the telephone  
and you elect the exchange service, you  
must provide information pertaining to  
this Product and you must also provide a  
valid major credit card number. Your  
credit card will be charged up to the cost  
of a new Product if: (i) you do not return  
your original Product to Brother within  
five (5) business days; (ii) the  
malfunctions of your original Product are  
not covered by the limited warranty; (iii)  
the proper packaging instructions are not  
followed and has caused damage to the  
product;  
What to do if you think your Product is  
defective:  
Call our Customer Service Hotline at  
1-800-284-4329, or if you suspect a  
defect in materials or workmanship in this  
Product, you can report it to a Brother  
Authorized Service Center. During the  
Warranty Period, supply Brother’s  
representative with a copy of your dated  
bill of sale showing that this Product was  
purchased within the United States. For  
the name of your Brother Authorized  
Service Center, call 1-800-521-2846.  
After contacting the Brother Authorized  
Service Center, you may be required to  
L I M I T E D W A R R A N T Y ( U S A )  
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iv  
 
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE  
(For USA Only)  
or (iv) the warranty period on your  
original Product has expired or has not  
been sufficiently validated with a copy  
of the proof of purchase (bill of sale).  
This Limited Warranty (and Brother’s  
obligation to you) may not be changed  
in any way unless you and Brother sign  
the same piece of paper in which we (1)  
refer to this Product and your bill of sale  
date, (2) describe the change to this  
warranty and (3) agree to make that  
change.  
Product Support: Toll-free customer  
service and technical support is  
available for hardware operational  
assistance at 1-800-284-4329. At any  
time, free technical support in the form  
of Frequently Asked Questions,  
troubleshooting tips and service center  
locator is available through our fax-back  
system at 1-800-521-2846 or Brother’s  
Internet Web Site (www.brother.com).  
Now you can visit us on-line  
(www.brothermall.com), your complete  
source for genuine Brother Accessories  
and Supplies.  
The  
Brother  
Customer  
Service  
Representative will ship the exchange  
Product via next business day delivery  
courier service, with return instructions  
and prepaid return air bill. Follow the  
return instructions. You must return the  
original Product in the same shipping  
carton in which the exchanged Product  
was received and include a copy of  
proof of purchase (bill of sale). Retain  
your original accessory items and a  
copy of the return air bill, signed by the  
courier.  
Limitations:  
Repair or replacement as described  
above is your sole and exclusive (that  
is, your only) remedy if this Product is  
defective. Brother is not responsible for  
damage to or loss of any equipment,  
media, programs or data related to the  
use of this Product. Except for that  
repair or replacement, Brother shall not  
be liable for any direct, indirect,  
incidental or consequential damages or  
specific relief. Because some states do  
not allow the exclusion or limitation of  
consequential or incidental damages,  
the above limitation may not apply to  
you.  
BROTHER INTERNATIONAL CORPORATION  
100 SOMERSET CORPORATE BLVD.  
BRIDGEWATER, NEW JERSEY 08807-0911  
Please record your model and serial  
numbers and your date and location of  
Purchase below for your records. Keep  
this information with your proof of  
purchase (bill of sale) in case your  
Product is lost, stolen or requires  
service.  
Model # _______________________  
Serial #________________________  
Date of purchase: _______________  
Store where purchased:___________  
Location of store: ________________  
THIS WARRANTY IS GIVEN IN LIEU  
OF ALL OTHER WARRANTIES,  
WRITTEN OR ORAL, WHETHER  
EXPRESSED BY AFFIRMATION,  
PROMISE,  
DESCRIPTION,  
DRAWING, MODEL OR SAMPLE.  
ANY AND ALL WARRANTIES OTHER  
Important: We recommend that you  
keep all original packing materials, in  
the event that you ship this product.  
THAN  
THIS  
ONE,  
WHETHER  
EXPRESS OR IMPLIED, INCLUDING  
IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS  
FOR A PARTICULAR PURPOSE, ARE  
HEREBY DISCLAIMED.  
This Limited Warranty is the only  
warranty that Brother is giving for this  
Product. It is the final expression and  
the exclusive and only statement of  
Brother’s obligations to you. It replaces  
all other agreements and under-  
standings that you may have with  
Brother or its representatives.  
L I M I T E D W A R R A N T Y ( U S A )  
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v
BROTHER FACSIMILE MACHINE  
LIMITED WARRANTY  
(For Canada Only)  
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,  
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service  
Centers, will repair this Facsimile machine free of charge if defective in material or  
workmanship. This Limited Warranty does not include cleaning, consumables  
(including, without limitation, print cartridges, print head, toner and drum) or damage  
caused by accident, neglect, misuse or improper installation or operation, any damage  
caused from service, maintenance, modifications, or tampering by anyone other than a  
Brother Authorized Service Representative, or from the use of supplies or consumable  
items that are non-Brother products. Operation of the Facsimile machine in excess of  
the specifications or with the Serial Number or Rating Label removed shall be deemed  
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In  
order to obtain warranty service, the Facsimile machine must be delivered or shipped  
freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center,  
together with your Proof of Purchase in the form of a Sales Receipt.  
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on  
applicable models) during shipping will cause severe damage to the Facsimile and will  
VOID the Warranty. (Refer to your Operation Manual for proper packaging.)  
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your  
print head resulting from packing without the ink cartridges will VOID your warranty.  
(Refer to your Operation Manual for proper packaging.)  
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED  
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO  
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY  
WAIVED.  
No oral or written information, advice or representation provided by Brother, its  
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create  
another warranty or modify this warranty. This warranty states Brother’s entire liability  
and your exclusive remedy against Brother for any failure of the Facsimile machine to  
operate properly.  
Neither Brother nor anyone else involved in the development, production, or delivery of  
this Facsimile machine shall be liable for any indirect, incidental, special, consequential,  
exemplary, or punitive damages, including lost profits, arising from the use of or inability  
to use the product, even if advised by the end user/purchaser of the possibility of such  
damages. Since some Provinces do not allow the above limitation of liability, such  
limitation may not apply to you.  
This Limited Warranty gives you specific legal rights and you may also have other rights  
which vary from Providence to Providence.  
Warranty Service is available at Brother Authorized Service Centers throughout  
Canada. For Technical Support or for the name and location of your nearest  
Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-6464.  
Internet support: [email protected] or browse  
Brother’s Web Site: www.brother.com  
Brother International Corporation (Canada) Ltd.  
1 Rue Hôtel de Ville  
Dollard-Des-Ormeaux, QC H9B 3H6  
L I M I T E D W A R R A N T Y ( C A N A D A )  
vi  
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Quick Reference Guide  
Real Time Transmission  
You can send faxes in real time.  
Sending Black & White  
Faxes  
1
Place the original face down in the  
ADF.  
Automatic Transmission  
1
2
Place the original face down in the  
ADF.  
2
3
Press Menu/Set, 2, 2, 5.  
Enter the fax number using One  
Touch, Speed Dial, Search or the  
dial pad.  
or  
Press  
to select ON, and then  
press Menu/SetOR—For the  
or  
3
1
Press Black Fax Start.  
next transmission only, press  
to select NEXT FAX ONLY, and  
then press Menu/Set.  
Sending a Cover Page  
Place the original face down in the  
ADF.  
or  
4
5
For the next fax only, press  
to  
2
3
Press Menu/Set, 2, 2, 7.  
select ON, and then press  
Menu/Set.  
When NEXT FAX ONLY?  
appears, press Menu/Set.  
Press 1 to select additional settings  
OR—Press 2 to fax.  
or  
4
Press  
to select ON, and then  
6
7
Enter the fax number.  
press Menu/Set.  
Press Black Fax Start.  
or  
5
6
Press  
to select a comment,  
Receiving Faxes  
and then press Menu/Set.  
Select Receive Mode  
Enter two digits to indicate the  
number of pages being sent, and  
then press Menu/Set.  
Press Receive Mode to select  
FAX ONLY FAX/TEL,  
,
TAD:ANSWER MACH. or  
MANUAL. If you select  
FAX/TEL, make sure to set Ring  
Delay and F/T Ring Time.  
7
Press 1 to select additional settings  
OR—Press 2 if you are ready to  
fax.  
8
9
Enter the fax number.  
Manual Reception  
Press Black Fax Start.  
1
2
Pick up the handset.  
Press Black Fax Start if you hear  
fax tones (beeps).  
3
When the LCD shows  
RECEIVING, replace the handset.  
vii  
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Search/Speed Dial  
Storing Numbers  
1
2
Press Search/Speed Dial, then  
enter the first letter of the name  
youre looking for.  
Storing One Touch Dial  
Numbers  
1
2
Press Menu/Set, 2, 3, 1.  
Press  
or  
to search the  
Press the One Touch key where  
you want to store the number.  
memory.  
3
4
5
Enter a number (up to 20 digits),  
and then press Menu/Set.  
3
4
When the name is displayed, lift the  
handsetORPress Hook/Hold  
.
Enter a name (or leave it blank),  
and then press Menu/Set.  
Press Black Fax Start to dial. (If  
you pressed Hook/Hold to dial,  
pick up the handset when the other  
party answers.)  
Press Stop/Exit.  
Storing Speed Dial Numbers  
Press Menu/Set, 2, 3, 2.  
5
To hang up, replace the handset.  
1
2
Enter a two-digit Speed Dial  
number, and then press Menu/Set.  
Making Copies  
Making a Single Copy  
Place the original face down in the ADF.  
3
4
5
Enter a number (up to 20 digits),  
and then press Menu/Set.  
1
2
Press Black Copy or Color Copy  
.
Enter a name (or leave it blank),  
and then press Menu/Set.  
Making Multiple Copies  
Place the original face down in the ADF.  
1
2
Press Stop/Exit.  
Use the dial pad to enter the number  
of copies you want (up to 99).  
Telephone Operation  
One Touch Dialing / Speed  
Dialing  
3
Press Black Copy or Color Copy.  
1
2
Pick up the handsetORPress  
Hook/Hold and listen for a dial  
tone.  
Brother fax-back system:  
In USA:  
1-800-521-2846  
In Canada: 1-800-681-9838  
1-514-685-5381  
When you hear the dial tone, press  
the One Touch key of the location  
you want to call  
ORPress Search/Speed  
Dial, press #, then press the two-  
digit Speed Dial number. (If you  
pressed Hook/Hold to dial, pick  
up the handset when the other party  
answers.)  
(In Montreal)  
Brother Global Web Site:  
http://www.brother.com  
Frequently Asked Questions  
(FAQs) and Product Support:  
http://solutions.brother.com  
Brother Accessories & Supplies:  
In USA:  
1-888-879-3232 (voice)  
1-800-947-1445 (fax)  
3
To hang up, replace the handset.  
http://www.brothermall.com  
In Canada: 1-800-668-2768 (voice)  
viii  
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Table of Contents  
Test Sheet Procedure and Product Registration  
Loading Paper in the Multi-Purpose Sheet Feeder  
Connecting an External Telephone  
Installing fax machine, External Two-Line TAD and  
ix  
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If You are Installing the Fax Machine to  
x
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xi  
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Delayed Batch Transmission  
Setting Up Polled Transmit  
What Does Your Telephone Companys  
xii  
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(Not Available for Color Faxes).................................10-1  
xiii  
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Federal Communications Commission (FCC)  
Industry Canada Compliance Statement  
International ENERGY STAR®  
xiv  
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1
Introduction  
1
Using This Manual  
Thank you for purchasing a Brother Color Ink Jet fax machine. This model was  
designed to be simple to use, with LCD screen prompts to guide you through  
programming the settings. However, you can use your fax machine to its fullest  
potential by taking a few minutes to read this manual.  
Additionally, your fax machine has a Reports key. Press Reports while  
holding down Shift, and then press 1 to print a list of basic operational steps.  
Finding Information  
All chapter headings and subheadings are listed in the Table of Contents. You  
will be able to find information about a specific feature or operation by checking  
the Index in the back of this manual.  
Conventions Used in this Manual  
Throughout this manual youll see special symbols alerting you to important  
information, warnings, and actions to perform. For clarification, and to help you  
choose the correct key presses, weve added illustrations of some of the LCD  
messages.  
boldface  
Bold typeface identifies a specific key on the fax machine control panel.  
italics  
Italics typeface emphasize an important point, or refer you to related  
topic.  
bubble dot  
Bubble Dot typeface identifies the messages on the LCD of the fax  
machine.  
Warnings detail precautions you must take to avoid possible  
personal injury.  
Cautions specify procedures you must follow or avoid to prevent  
possible damage to the fax machine.  
Notes tell you the proper response for a situation that may  
occur.  
Note  
FYI tips provide details about how the current operation  
interacts with other features.  
Improper Setup alerts you to devices and procedures that are  
not compatible with the fax machine.  
1 - 1  
I N T R O D U C T I O N  
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Test Sheet Procedure and Product Registration  
(For USA Only)  
After programming your Station ID, please fill out the TEST SHEET included  
with your fax machine and then fax it to Brothers Automated Fax Response  
System as your first transmission. This will verify that your fax machine is  
properly installed.  
To receive a response, be sure to set up your Station ID.  
In USA:  
1-877-268-9575  
When your TEST SHEET is received, a Confirmation Sheet and Product  
Registration form will be sent back to your machine. Please fill out the form and  
return it to complete your registration.  
I N T R O D U C T I O N  
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1 - 2  
   
FAX-1800C Control Panel Overview  
2
1
12  
11  
3
4
5
6
8
9
10  
7
1Liquid Crystal Display (LCD)  
The LCD displays messages to help you  
set up and operate your fax machine.  
5Hook/Hold  
Lets you dial telephone and fax numbers  
without lifting the handset.  
OR—  
2Shift  
Lets you place telephone calls on hold.  
Accesses the second number stored on  
each One Touch key (7-12).  
6Ink/Reports  
Cleans the ink print heads and replaces  
an ink cartridge.  
3One Touch Keys:  
These 6 keys give you instant access to  
12 previously stored auto dial numbers.  
Also, accesses the Reports menu when  
you press this key while holding down  
Shift.  
You can select a report to print:  
Help List, Auto Dial, Fax Activity,  
Transmission Verification, User  
Settings.  
4Copy Keys:  
(For the Next Copy Only)  
Options  
You can quickly and easily select  
temporary settings (for the next copy  
only).  
7Dial Pad  
Use to dial phone and fax numbers and  
as a keyboard for entering information  
into the fax machine.  
The # key lets you switch the dialing  
type during a telephone call from  
PULSE to TONE.  
Color Copy  
Makes a full-color copy.  
Black Copy  
Makes a black-and-white copy.  
1 - 3  
I N T R O D U C T I O N  
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8Search/Speed Dial  
BStop/Exit  
Stops a fax, cancels an operation, or  
Lets you look up numbers stored in the  
dialing memory.  
exits from the Menu. Also, lets you clear  
data remaining in the printer memory.  
Also lets you dial stored phone numbers  
by pressing # and a two-digit number.  
9Redial/Pause  
Redials the last number called.  
Also inserts a pause in auto dial  
numbers.  
0Fax Keys:  
Color Fax Start  
Starts sending a color fax.  
Black Fax Start  
Starts sending a black and white fax.  
Fax Resolution  
Sets the resolution when you send a fax.  
Receive Mode  
Use to select how the fax machine will  
handle incoming calls.  
ANavigation Keys:  
Menu/Set  
Lets you access the Menu and  
Programming mode, and stores your  
settings in the fax machine.  
or  
Press to scroll forward or backward  
while setting a menu selection.  
Also, you can use these keys to do an  
alphabetical search for the names of  
stored numbers.  
or  
Volume  
Press to scroll through the menus and  
options.  
When using the speaker, ring or  
handset, you can press these keys to  
adjust the volume.  
I N T R O D U C T I O N  
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About Fax Machines  
If youre a first-time fax machine user, fax operation might seem a little  
mysterious. Soon, youll recognize the unusual fax tones on your phone line,  
and be able to send and receive faxes easily.  
Custom Features  
Do You Have Voice Mail on the Phone Line?  
If you have Voice Mail on the phone line on which you will install your new fax  
machine, there is a strong possibility that Voice Mail and the fax machine will  
conflict with each other while receiving incoming calls.  
Why Should There Be Trouble?  
Since both fax machines and Voice Mail pick up the line at the number of rings  
you have set, each of them has the ability to keep the other from receiving calls.  
For example, if your Voice Mail is set to answer after two rings and your fax  
machine is set to answer after four, your Voice Mail will keep your fax machine  
from receiving faxes. If you set Voice Mail and the Brother machine to answer  
at the same number of rings, there is no way of knowing which one will answer  
first. It is important to remember that neither Voice Mail nor the fax machine  
can pass the call back to the other after the call has been answered.  
How Can You Avoid Possible Problems?  
A very good way to avoid problems like the one mentioned previously is to get  
a second phone number on your present phone line. Many people with Voice  
Mail opt for this choice, which is called Distinctive Ring, and they are very  
satisfied with it. For details about this type of custum service, please see  
Another way to avoid possible problem is to replace your Voice Mail with an  
answering machine. Your Brother fax machine is designed to work in tandem  
with an answering machine or TAD (telephone answering device). (See  
Fax Tones and Handshake  
When someone is sending a fax, the fax machine sends fax calling tones (CNG  
tones) soft, intermittent beeps at 4-second intervals. Youll hear them after  
you dial and press Black Fax Start; they continue for about 60 seconds after  
dialing. During that time, the sending machine must begin the handshakewith  
the receiving machine. Each time you use automatic procedures to send a fax,  
you are sending CNG tones over the phone line. Youll soon learn to listen for  
these soft beeps each time you answer a phone on your fax line, so you can know  
if you are receiving a fax message.  
1 - 5  
I N T R O D U C T I O N  
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The receiving fax responds with fax receiving tonesloud, chirping sounds.  
A receiving fax chirps for about 40 seconds over the phone line, and the LCD  
shows RECEIVING. If your fax machine is set to the FAX mode, it will answer  
every call automatically with fax receiving tones. Even if the other party hangs  
up, your fax machine continues to send the chirpsfor about 40 seconds, and  
the LCD continues to display RECEIVING. To cancel the receiving mode,  
press Stop/Exit.  
When your fax machine answers in FAX/TEL mode, it listens for CNG tones  
and then responds with receiving tones.  
The fax handshakeis the time in which the sending machines CNG tones and  
the receiving machines chirpsoverlap. This must be for at least 2 to 4 seconds,  
so the machines can understand how each is sending and receiving the fax. The  
handshake cannot begin until the call is answered, and the CNG tones only last  
for about 60 seconds after the number is dialed. Therefore, its important for the  
receiving machine to answer the call in as few rings as possible.  
When you have an external telephone answering device (TAD) on your fax  
line, your TAD will determine the number of rings before the call is answered.  
Pay special attention to the directions chapter for connecting a TAD to your fax  
machine in Chapter 2, Assembly and Connections.  
Note  
ECM (Error Correction Mode)  
The Error Correction Mode (ECM) is a way for the fax machine to check the  
integrity of a fax transmission while it is in progress. ECM transmissions are  
possible only between machines that both have the ECM feature. If they do, you  
may send and receive fax messages that are continuously checked for their  
integrity.  
Sufficient memory must be available in your fax machine for this feature to  
work.  
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2
Assembly and Connections  
2
Packing List  
Make sure you have the following items:  
One Touch  
Label  
Document Support  
Ink Cartridges  
Telephone  
Handset  
Paper Wire  
Extension  
Handset  
Curled  
Cord  
Telephone  
Line Cord  
Card Stock  
Support  
Document Wire  
Extension  
Accessory  
Order Form  
Paper Tray  
with Extension  
Cable Tie  
For USB Cable  
Test Sheet  
(For USA Only)  
Quick Setup Guide  
Filter Core  
For USB Cable  
Owners  
Manual  
Caution  
Do NOT throw away the filter core and cable tie by accident. You will need  
them to meet FCC Emission Requirements when you connect the machine to  
your computer using a USB cable.  
If an item is missing, call Brother Customer Service at 1-800-284-4329 (in  
USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal). See  
Ordering Accessories and Supplies on page ii for the correct item numbers.  
Note  
Whenever you transport the fax machine, use the packing materials that came  
with your machine. If you do not pack the fax machine correctly, you may void  
your warranty.  
2 - 1  
A S S E M B L Y A N D C O N N E C T I O N S  
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Choosing a Location  
Place your fax machine on a flat, stable surface, such as a desk. Select a place  
that is free of vibration and shocks. Locate the fax machine near a telephone jack  
and a standard, grounded power outlet. Choose a location where the temperature  
remains between 50°F and 95°F (10°–35°C).  
Avoid placing your fax machine in a high-traffic area. Do not place near  
heaters, air conditioners, water, chemicals, or refrigerators. Do not expose the  
fax machine to direct sunlight, excessive heat, moisture, or dust. Do not connect  
your fax machine to electrical outlets controlled by wall switches or automatic  
timers. Disruption of power can wipe out information in the fax machines  
memory. Do not connect your fax machine to electrical outlets on the same  
circuit as large appliances or other equipment that might disrupt the power  
supply. Avoid interference sources, such as speakers or the base units of  
cordless phones.  
NO ! NO !  
NO !  
WARNING  
I Never install telephone wiring during a lightning storm.  
I We recommend that this product be used with a surge protection device to protect the  
product against lightning storms.  
I Never install a telephone jack in a wet location unless the jack is specifically designed  
for a wet location.  
I Never touch telephone wires or terminals that are not insulated unless the telephone  
line has been disconnected at the network interface.  
I Use caution when installing or modifying telephone lines.  
I Avoid using a telephone (other than a cordless type) during an electrical storm. There  
may be a remote risk of electric shock from lightning.  
I Do not use the telephone to report a gas leak in the vicinity of the leak.  
I For PLUG CABLE EQUIPMENT, the socket-outlet should be installed near the  
equipment and should be easily accessible.  
I To reduce the risk of shock or fire, use only a No. 26 AWG or larger  
telecommunications line cord.  
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Assembly  
Removing the Protective Yellow Bar  
1
Open the control panel  
cover by pulling it  
Top Cover  
toward you (1), and  
then lift the top cover  
toward the back (2).  
Control Panel  
Cover  
2
Pull the protective  
yellow bar out of the  
machine.  
ProtectiveYellow Bar  
Caution  
Do not throw away the protective yellow bar. You will need it for future  
transportation.  
3
Close the top cover, and then close the control panel cover.  
2 - 3  
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Setting Up the Fax Machine  
1
Connect the handset.  
Connect the curled handset cord to the fax machine and the other end to the handset.  
2
Connect the power cord.  
There is no ON/OFF switch. When you  
plug in the power cord, the power goes  
CHECK CARTRIDGE  
on and the LCD shows:  
WARNING  
I The fax machine must be grounded using a 3-prong plug.  
I Since the fax machine is grounded through the power outlet, you can protect yourself  
from potentially hazardous electrical conditions on the telephone network by keeping  
the power to your fax machine on when you connect it to a telephone line. Similarly,  
you can protect yourself when you want to move your fax machine by disconnecting  
first the telephone line and then the power cord.  
I Lightning and power surges can damage this product! We recommend that you use a  
quality surge protection device on the AC power line as well as on the telephone line,  
or unplug the lines during a lightning storm.  
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3
Connect the telephone line cord.  
Connect one end of the telephone line cord to the jack on the fax machine and  
the other end to a modular wall jack.  
Caution  
Operating the fax machine before you install the ink cartridges will  
permanently damage the print head.  
Power Cord  
Telephone  
Line Cord  
4
Attach the paper wire extension to the multi-purpose sheet feeder.  
Paper Wire Extension  
2 - 5  
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5
Attach the plastic document support.  
Plastic Document  
Support  
6
Attach the plastic paper tray, and then pull out the extension.  
Caution  
Please attach the paper tray to prevent paper jams and maintain print quality.  
Plastic Paper Tray  
Extension  
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7
Attach the document wire extension.  
Document Wire Extension  
2 - 7  
A S S E M B L Y A N D C O N N E C T I O N S  
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Loading Paper in the Multi-Purpose Sheet Feeder  
(Paper Cassette)  
You can load up to 100 sheets of 20 lb (75 g/m2) paper if you use the plain paper.  
1
Fan the paper well.  
Gentlyinsertthepaper.  
Paper Guide Line  
Make sure the print  
side is toward you and  
the paper level is  
stacked below the  
paper guide line.  
2
Press and slide the  
guide to fit the paper  
width.  
Paper Width Guide  
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Installing the Ink Cartridges  
1
2
Check that you turned on the power (by  
plugging in the power cord). The LCD  
shows:  
CHECK CARTRIDGE  
Open the control panel cover by pulling it toward you (1), and then lift the top  
cover toward the back (2). After a few seconds, the print head will move left  
to its replacement position.  
Top Cover  
Control Panel  
Cover  
3
Remove the protective blue tape from the colored ink cartridge covers.  
Protective  
Blue Tape  
2 - 9  
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4
Push the four colored ink cartridge covers one at a time so they pop up. Then  
remove the white shipping cover by pulling it toward you and lifting it up and out.  
SH  
PUSH  
PUSH  
PUSH  
Colored Ink  
Cartridge Covers  
White Shipping Cover  
WARNING  
If ink gets in your eyes irrigate them with water immediately; and if irritation  
occurs consult a doctor.  
Caution  
I The bottom of the white shipping cover is wet with ink that will cause stains, so wipe  
it clean before you place it down.  
I Do not throw away the white shipping cover. You will need it for future transportation.  
We recommend that you install the ink cartridges from left to right in this order:  
Black, Cyan, Yellow, Magenta.  
5
Open the Black ink cartridge bag and take out the ink cartridge.  
6
Carefully remove the sealing tape from the bottom of the ink cartridge. Be sure  
to peel the tape in the direction away from you.  
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Important  
To prevent spilling ink and staining your hands and clothing, peel the sealing  
tape gently and slowly. Do not touch the ink opening on the cartridge or the  
removed tape.  
Peel in the direction  
away from you!  
Opening  
7
Each color has its own correct  
position. Match the colors of  
the ink cartridge covers. First,  
gently insert the Black ink  
cartridge, and then press the  
cover down until it clicks.  
8
9
Repeat Steps 4 to 6 to install  
each color ink cartridge.  
After installing all ink  
cartridges, close the top cover  
and control panel cover until  
they click into place. Your fax  
machine will enter a head  
cleaningcycle for  
approximately four minutes.  
2 - 11  
A S S E M B L Y A N D C O N N E C T I O N S  
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Caution  
Make sure the paper is loaded in the multi-purpose sheet feeder. The LCD  
shows CLEANING. After the cleaning cycle is finished, the LCD shows  
PRESS FAX START.  
10 Press Black Fax Start. The fax machine starts printing the Print Quality Check  
Sheet (only during initial ink cartridge installation).  
The LCD shows:  
IS STEP “A” OK?  
1.YES 2.NO  
11 Follow the instructions printed on the sheet.  
Caution  
I DO NOT remove ink cartridges if you do not need to replace them. If you do so, it may  
reduce the ink quantity and the fax machine will not know the quantity of ink left in  
the cartridge.  
I DO NOT shake the ink cartridges. If you do so, the ink may spill when you take off  
the sealing tape. If ink stains your body or clothing, wash with soap or detergent  
immediately.  
I If you mix the colors by installing an ink cartridge in the wrong color position, you  
must clean the print head several times after correcting the cartridge installation and  
before you start printing.  
I Once you open an ink cartridge, install it in the fax machine and use it up within six  
months of installation. Use unopened ink cartridges by the expiration date written on  
the cartridge package.  
I
DO NOT refill the ink cartridges. Attempting to use refilled cartridges and using  
incompatible inks may cause damage to the print head in this machine and such damage  
will not be covered by warranty. Warranty coverage does not apply to problems caused by  
the use of 3rd party ink or 3rd party ink cartridges. Use only genuine Brother ink cartridges.  
If INK EMPTY shows on the LCD after you install the ink cartridges, check  
Note  
to make sure the ink cartridges are installed correctly.  
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Connecting the Fax Machine  
Connecting an External Telephone  
Although your fax machine has a handset, you can connect a separate telephone  
(or telephone answering device) directly to your fax machine.  
Connect the modular plug on the telephones line cord to the jack labeled EXT.  
on the back side of the fax machine.  
Whenever this phone (or TAD) is in use, the LCD displays EXT. TEL IN USE,  
and, if the fax handset is lifted, an alarm sounds. To disconnect the call on the  
external phone and switch to the fax, press Hook/Hold.  
The external telephone can be cordless. Set the Receive Mode to FAX/TEL.  
Connecting an External Telephone  
Answering Device (TAD)  
Sequence  
You may choose to connect an answering system. However, when you have an  
external TAD on the same telephone line as the fax machine, the TAD answers  
all calls. The fax machine listensfor fax calling (CNG) tones. If it hears them,  
the fax machine takes over the call and receives the fax. If it doesnt hear CNG  
tones, the fax machine lets the TAD continue playing your outgoing message so  
your caller can leave you a voice message.  
The TAD must answer within five rings (the recommended setting is two rings).  
The fax machine cannot hear CNG tones until the TAD has answered the call,  
and with five rings there are only 810 seconds of CNG tones left for the fax  
handshake.Make sure you carefully follow instructions in this manual for  
recording your outgoing message. We do not recommend using the toll saver  
feature on your external answering machine if it exceeds five rings.  
If you do not receive all your faxes, you must reset the setting on your external  
TAD to four rings.  
The external TAD can be cordless. Set the Receive Mode to TAD:ANSWER  
MACH..  
If You Subscribe to your Telephone Company’s Distinctive Ring Service:  
You may connect an external TAD to a separate wall jack only if you subscribe  
to your telephone companys Distinctive Ring service, have registered the  
distinctive ring pattern on your fax machine, use that number as a fax number,  
and have set your machines Receive mode to MANUAL. The recommended  
setting is three or four rings on the external TAD when you have the telephone  
companys Distinctive Ring Service.  
2 - 13  
A S S E M B L Y A N D C O N N E C T I O N S  
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If You Do Not Subscribe to Distinctive Ring Service:  
You must plug your TAD into the EXT. jack of your fax machine. If your TAD  
is plugged into a wall jack, both your machine and the TAD will try to control  
the phone line. (See illustration on page 2-14.)  
Do not connect a TAD elsewhere on the same phone line (unless you have  
the Distinctive Ring service).  
NO !  
TAD  
TAD  
YES !  
Connections  
The external TAD must be plugged into the back side of the fax machine, in the  
jack labeled EXT. Your fax machine cannot work properly if you plug the TAD  
into a wall jack (unless you are using Distinctive Ring).  
1
2
Plug the telephone line cord from the wall jack into the back side of the fax  
machine, in the jack labeled LINE.  
Plug the telephone line cord from your external TAD into the back side of the  
fax machine, in the jack labeled EXT. (Make sure this cord is connected to the  
TAD at the TADs telephone line jack, and not its telephone set jack.)  
3
Set your external TAD to four rings or less. (The fax machines Ring Delay  
setting does not apply.)  
4
5
6
Record the outgoing message on your external TAD (see page 2-15).  
Set the TAD to answer calls.  
Set the Receive Mode to TAD:ANSWER MACH..  
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Recording Outgoing Message (OGM)  
Timing is important in recording this message. The message sets up the ways to  
handle both manual and automatic fax reception.  
1
Record 5 seconds of silence at the beginning of your message. (This allows your  
fax machine time to listen for the fax CNG tones of automatic transmissions  
before they stop.)  
2
3
Limit your speaking to 20 seconds.  
End your 20-second message by giving your Fax Receive Code for people  
sending manual faxes. For example:  
After the beep, leave a message or send a fax by pressing 51 and Start.”  
We recommend beginning your OGM with an initial 5-second silence because  
the fax machine cannot hear fax tones over a resonant or loud voice. You may  
try omitting this pause, but if your fax machine has trouble receiving, then you  
must rerecord the OGM to include it.  
Note  
Special Line Considerations  
Roll Over Phone Lines  
A roll over phone system is a group of two or more separate telephone lines that  
pass incoming calls each other if they are busy. The calls are usually passed  
down or rolled overto the next available phone line in a preset order.  
Your fax machine can work in a roll over system as long as it is the last number  
in the sequence, so the call cannot roll away. Do not put the fax machine on any  
of the other numbers; when the other lines are busy and a second fax call would  
be received, the fax call is transferred to a line that does not have a fax machine.  
Your fax machine will work best on a dedicated line.  
Two-Line Phone System  
A two-line phone system is nothing more than two separate phone numbers on  
the same wall outlet. The two phone numbers can be on separate jacks (RJ11)  
or combined into one jack (RJ14). Your fax machine must be plugged into an  
RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both  
may contain four wires (black, red, green, yellow). To test the type of jack, plug  
in a two-line phone and see if it can access both lines. If it can, you must separate  
the line for your fax machine. (See Easy Receive, page 6-3.)  
2 - 15  
A S S E M B L Y A N D C O N N E C T I O N S  
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Converting Telephone Wall Outlets  
There are three ways to convert to an RJ11 jack. The first two ways may require  
assistance from the telephone company. You can change the wall outlets from  
one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed  
and slave or jump one of the phone numbers to it.  
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter  
into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1,  
Line 2) and a third RJ14 jack (Lines 1 and 2). If your fax machine is on Line 1,  
plug the fax machine into L1 of the triplex adapter. If your fax machine is on  
Line 2, plug it into L2 of the triplex adapter.  
Triplex Adapter  
RJ14  
RJ11  
RJ14  
Installing fax machine, External Two-Line TAD and Two-Line  
Telephone  
When you are installing an external two-line telephone answering device  
(TAD) and a two-line telephone, your fax machine must be isolated on one line  
at both the wall jack and at the TAD. The most common connection is to put the  
fax machine on Line 2. The two-line TAD must have two telephone jacks: one  
labeled L1 or L1/L2, and the other labeled L2, which is explained in the  
following Steps. You will need at least three telephone line cords, the one that  
came with your fax machine and two for your external two-line TAD. You will  
need a fourth line cord if you add a two-line telephone.  
1
2
Place the two-line TAD and the two-line telephone next to your fax machine.  
Plug one end of the telephone line cord for your fax machine into the L2 jack of  
the triplex adapter. Plug the other end into the LINE jack on the left side of the  
fax machine.  
3
Plug one end of the first telephone line cord for your TAD into the L1 jack of  
the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line  
TAD.  
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4
Plug one end of the second telephone line cord for your TAD into the L2 jack  
of the two-line TAD. Plug the other end into the EXT. jack on the left side of  
the fax machine.  
Triplex Adapter  
Two Line Phone  
External Two Line TAD  
Fax Machine  
You can keep two-line telephones on other wall outlets as always. There are two  
ways to add a two-line telephone to the fax machines wall outlet. You can plug  
the telephone line cord from the two-line telephone into the L1+L2 jack of the  
triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the  
two-line TAD.  
Multi-Line Connections (PBX)  
Most offices use a central telephone system. While it is often relatively simple  
to connect the machine to a key system or a PBX (Private Branch Exchange),  
we suggest that you contact the company that installed your telephone system  
and ask them to connect the fax machine for you. It is advisable to have a  
separate line for the fax machine. You can then leave the fax machine in FAX  
ONLY mode to receive faxes any time of day or night.  
If the fax machine is to be connected to a multi-line system, ask your installer to  
connect the unit to the last line on the system. This prevents the unit from being  
activated each time a telephone call is received.  
As with all fax units, this machine must be connected to a two wire system. If  
your line has more than two wires, proper connection of the fax machine cannot  
be made.  
If You are Installing the Fax Machine to Work with a PBX:  
1
2
3
It is not guaranteed that the unit will operate correctly under all circumstances  
with a PBX. Any cases of difficulty should be reported first to the company that  
handles your PBX.  
If all incoming calls will be answered by a switchboard operator, it is  
recommended that the Receive Mode be set to MANUAL. All incoming calls  
should initially be regarded as telephone calls.  
The fax machine may be used with either pulse or tone dialing telephone  
service.  
2 - 17  
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Custom Features on Your Phone Line  
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an  
answering service, an alarm system or other custom feature on one phone line,  
it may create a problem with the operation of your fax machine. (See Custom  
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3
Paper  
3
About Paper  
The quality of your document can be affected by the kind of paper you use in  
the fax machine. You can use plain paper, inkjet paper (coated paper), glossy  
paper, transparencies and envelopes. We recommend testing various papers  
before purchasing large quantities. For best results, use the recommended  
paper.  
To ensure the best print quality for the settings youve chosen, always set the  
Paper Type to match the type of paper you load.  
When using inkjet paper, glossy paper or transparencies, avoid stacking by  
removing each page after copying or receiving faxes.  
Note  
Handling and Using Special Paper  
I Store paper in the original bag, and keep it sealed. Keep the paper flat and away  
from moisture, direct sunlight and heat.  
I The coated side of glossy paper is shiny. Do not touch the shiny (coated) side.  
Load glossy paper with the shiny side facing up toward you.  
I Do not touch either side of transparencies, because they absorb water and  
perspiration easily and may cause decreased output quality. Transparencies  
designed for laser printers/copiers may stain your next document. Use only  
recommended transparencies.  
Recommended Paper for the FAX-1800C  
Plain Paper:  
Inkjet Paper:  
Glossy Paper:  
Xerox 4200  
KODAK® Premium Inkjet Paper (Matte)  
JETPRINT PHOTO®  
Graphic image paper Gloss Finish  
Transparencies: 3M Transparency Film (CG3410)  
The output quality depends on the paper type and paper brand.  
Visit us at http://solutions.brother.com and check the latest recommendations  
for paper that can be used with the FAX-1800C.  
Note  
3 - 1  
P A P E R  
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Paper Capacity of Multi-purpose Sheet Feeder  
Paper Type  
Paper Size  
Capacity  
Plain Paper  
(Cut Sheet)  
Letter, Executive  
100 Sheets of 20 lb  
(75 g/m2)  
Legal  
100 Sheets of 20 lb  
(75 g/m2)  
Inkjet Paper  
Letter  
20 Sheets  
Glossy Paper* Letter  
Transparencies Letter  
20  
10  
10  
Envelopes*  
DL, COM-10, C5,  
Monarch  
4" × 6"  
5" × 8"  
Postcard*  
30  
30  
Index Card*  
*If you want to load thick paper such as postcards, index cards, envelopes and glossy paper  
in the multi-purpose sheet feeder, you must first install the Card Stock Support in the feeder.  
Paper Specifications for Multi-purpose Sheet Feeder  
Cut Sheet Paper Weight  
Plain Paper: 17 to 32 lb (64 to 120 g/m2)  
Inkjet Paper: Up to 32 lb (120 g/m2)  
Glossy Paper: Up to 40 lb (150 g/m2)  
Postcard: Up to 45 lb (170 g/m2)  
Index card: Up to 32 lb (120 g/m2)  
Thickness  
Plain Paper: 0.003 to 0.006 inches (0.08 to 0.15 mm)  
Inkjet Paper: Up to 0.006 inches (0.15 mm)  
Glossy Paper: Up to 0.007 inches (0.18 mm)  
Envelopes: Up to 0.02 inches (0.52 mm)  
Postcard: Up to 0.009 inches (0.23 mm)  
Index card: Up to 0.006 inches (0.15 mm)  
Sheet Feeder  
Up to 0.39 inches (10 mm)  
Approximately 100 sheets of 20 lb (75 g/m2)  
Output Stacker  
Approximately 50 sheets of 20 lb (75 g/m2)  
(Transparencies and glossy paper must be picked up  
from the paper tray one page at a time.)  
Do not use the following types of paper and envelopes:  
I Damaged, curled, wrinkled, or irregularly shaped paper and envelopes  
I Extremely shiny or highly textured paper and envelopes  
I Paper and envelopes already printed with a laser printer  
I Paper and envelopes that cannot be arranged uniformly when stacked  
P A P E R  
3 - 2  
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Print Area  
The print area depends on the settings in the application you are using. The  
figures below show the unprintable areas on cut sheet paper and envelopes.  
Cut Sheet Paper  
Envelopes  
0.13" (3.3 mm) 0.13" (3.3 mm)  
0.25" (6.4 mm) 0.25" (6.4 mm)  
0.12" (3 mm)  
0.39" (9.9 mm)  
0.43" (11 mm)  
0.79" (20 mm)  
3 - 3  
P A P E R  
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4
On-Screen Programming  
4
User-Friendly Programming  
We have designed your fax machine with on-screen programming using  
navigation keys. User-friendly programming helps you take full advantage of all  
the menu selections your fax machine has to offer.  
Since your programming is done on the LCD, we created step-by-step on-screen  
prompts to help you program your fax machine. All you need to do is follow the  
prompts as they guide you through the menu selections and programming  
options. Additionally, you can program settings more quickly by pressing  
Menu/Set and the menu number using the dial pad.  
Menu Selection Table  
You can probably perform most of these programming operations without the  
Owners Manual. To help you understand the menu selections, and options that  
are found in the fax machine programs, use the Menu Selection Table on page  
You can program your fax machine by pressing Menu/Set followed by the  
Note  
menu numbers. For example: to set FAX RESOLUTION to FINE,  
or  
press Menu/Set, 2, 2, 2 and  
to select FINE, and then press Menu/Set.  
Alternating Displays  
Sometimes, the LCD alternates between the active setting, and a help message  
giving brief instructions about how to proceed. The LCD message youll  
probably see most often is shown below. When you place an original in the  
ADF, it appears to tell you that you can dial a number to send a fax or you can  
make a copy.  
FAX: NO. & START  
COPY: NO. & COPY  
O N - S C R E E N P R O G R A M M I N G  
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4 - 1  
               
Navigation Keys  
* Access the Menu  
* Go to next menu level  
* Accept an option  
* Scroll through the  
current menu level  
* Back to previous menu  
level  
* Forward to next menu  
level  
* Exit the Menu  
You can access the menu mode by  
pressing Menu/Set. When you enter the  
Menu, the LCD scrolls;  
SELECT  
& SET  
Then press 1 for General Setup Menu  
OR—  
1.GENERAL SETUP  
2.FAX  
Press 2 for Fax MenuOR—  
Press 3 for Copy MenuOR—  
Press 4 for Test Print  
3.COPY  
4.TEST PRINT  
OR  
You can scroll more quickly through the each menu level by pressing  
, and  
or  
then set an option by pressing Menu/Set when that option appears on the LCD.  
Then the LCD shows next menu level. Press  
to scroll to your next menu  
or  
selection, and then press Menu/Set.  
When you finish setting an option, the LCD shows ACCEPTED.  
Use to scroll backward if you passed your choices or to save keystrokes.  
Note  
4 - 2  
O N - S C R E E N P R O G R A M M I N G  
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To access the menu, press  
Menu/Set.  
to accept  
Stop  
to Exit  
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions Page  
1. GENERAL 1. PAPER  
PLAIN  
INKJET  
GLOSSY  
(4-COLOR/3-COLOR)  
TRANSPARENCY  
Identifies the  
type of paper in  
SETUP  
TYPE  
the multi-  
purpose sheet  
feeder.  
2. PAPER SIZE  
LETTER  
LEGAL  
A4  
Selects the size  
of paper.  
3. DATE/TIME  
4. STATION ID  
5. VOLUME  
Enter date and  
time for the LCD  
display and  
heading on fax  
transmissions.  
Program your  
name and fax  
number to appear  
on each  
transmitted page.  
1. RING  
Adjusts ring  
volume.  
HIGH  
LOW  
OFF  
2. BEEPER  
HIGH  
LOW  
OFF  
Adjusts volume  
level of beeper.  
3. SPEAKER  
4. HANDSET  
HIGH  
MED  
LOW  
OFF  
Adjusts speaker  
volume.  
HIGH  
Adjusts handset  
volume.  
LOW  
5. VOLUME  
AMPLIFY  
For the hearing-  
impaired, you  
can set the  
ON  
(PERMANENT/  
TEMPORARY)  
volume to the  
VOL  
AMPLIFY:ON  
setting on a  
permanent or  
temporary basis.  
OFF  
The factory setting (option) is shown in bold.  
Note  
O N - S C R E E N P R O G R A M M I N G  
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To access the menu, press  
Menu/Set.  
to accept  
Stop  
to Exit  
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions Page  
6. AUTO  
DAYLIGHT  
ON  
Changes for  
Daylight Savings  
Time  
automatically.  
OFF  
7. TONE/  
PULSE  
TONE  
Selects dialing  
mode  
PULSE  
8. LOCAL  
LANGUAGE  
(Canada Only)  
ENGLISH  
Allows you to  
change the LCD  
Language to  
French.  
See French  
Manual  
FRENCH  
2. FAX  
1. SETUP  
RECEIVE  
1. RING  
DELAY  
Sets number of  
rings before fax  
machine answers  
inFAXONLYor  
FAX/TEL mode.  
04  
03  
02  
01  
00  
2. F/T  
RING TIME  
70  
40  
30  
20  
Sets the length of  
time for double-  
ringin FAX/  
TEL mode.  
3. EASY  
RECEIVE  
ON  
Receive fax  
messageswithout  
pressing the Start  
key.  
SEMI  
OFF  
ON  
4. REMOTE  
CODE  
Activate or deactivate  
the fax machine from  
aremotelocation.You  
can also personalize  
these codes.  
(
51, #51)  
OFF  
5. AUTO  
REDUCTION  
ON  
Reduces the size  
of incoming fax  
images to fit on  
your paper.  
OFF  
ON  
6. POLLING  
RX  
Sets up your fax  
machine to poll  
another  
fax machine.  
OFF  
The factory setting (option) is shown in bold.  
Note  
4 - 4  
O N - S C R E E N P R O G R A M M I N G  
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To access the menu, press  
Menu/Set.  
to accept  
Stop  
to Exit  
Menu  
Main Menu  
2. FAX  
Submenu  
Options  
Descriptions Page  
Selections  
2. SETUP  
SEND  
1. CONTRAST  
AUTO  
Changes the  
lightness or  
darkness of a fax  
you are sending.  
S.LIGHT  
S.DARK  
2. FAX  
RESOLUTION  
STANDARD  
FINE  
S. FINE  
PHOTO  
Changes the  
default setting of  
fax resolution.  
3. DELAYED  
FAX  
Sendsdocuments  
later.  
4. BATCH  
TX  
Sends all delayed  
faxes that are to  
ON  
the same fax  
number and at the  
same time as one  
transmission.  
OFF  
5. REAL  
TIME TX  
OFF  
You can send a  
fax without using  
memory.  
ON  
NEXT FAX ONLY  
6. POLLED  
TX  
Sets up your  
ON  
fax machine with a  
document to be  
retrieved by another  
fax machine.  
OFF  
7. COVERPG  
SETUP  
NEXT FAX ONLY  
ON  
OFF  
Automatically  
sends a cover  
page you  
program.  
PRINT SAMPLE  
8. COVERPAGE  
MSG  
Programs  
customized  
message for fax  
cover page.  
9. OVERSEAS  
MODE  
ON  
Ajusts for  
sometimes  
difficult overseas  
transmissions.  
OFF  
The factory setting (option) is shown in bold.  
Note  
O N - S C R E E N P R O G R A M M I N G  
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To access the menu, press  
Menu/Set.  
to accept  
Stop  
to Exit  
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions Page  
2. FAX  
(Continued)  
3. SET  
AUTO DIAL  
1. ONE-TOUCH  
DIAL  
Store One-Touch  
Dial so you can  
dial by pressing  
only one key.  
2. SPEED-  
DIAL  
Store Speed Dial  
numbers so you  
can dial by  
pressing only  
four keys.  
3. SETUP  
GROUPS  
Sets up a Group  
number for  
Broadcasting.  
4. SETUP  
REPORTS  
1. TRANS-  
MISSION  
ON  
Initial setup for  
Transmission  
Verification  
Report and Fax  
Activity Report.  
ON+IMAGE  
OFF  
OFF+IMAGE  
2. ACT.  
OFF  
INTERVAL  
7/4/2 Days  
24/12/6 Hours  
5. REMOTE  
FAX OPT  
1. FAX FWD/  
PAGING  
OFF  
Sets fax machine  
to forward fax  
messagesOR–  
to call your  
FAX FORWARD  
PAGING  
ON  
pager.  
2. FAX  
STORAGE  
Stores incoming  
faxes in memory  
for Remote  
Retrieval.  
OFF  
159  
3. REMOTE  
ACCESS  
Personalizes  
code for  
retrieving faxes.  
4. PRINT  
FAX  
Prints incoming  
faxes stored in  
the memory.  
The factory setting (option) is shown in bold.  
Note  
4 - 6  
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To access the menu, press  
Menu/Set.  
to accept  
Stop  
to Exit  
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions Page  
2. FAX  
(Continued)  
6. REMAINING  
JOBS  
Check which  
jobs are in  
memory or  
cancel a Delayed  
Fax or Polling  
job.  
0. TEL  
SERVICE  
1. DISTINCTIVE  
ON  
Uses the phone  
company  
Distinctive Ring  
OFF  
SET  
subscriber service  
to register the ring  
pattern with the  
fax machine.  
2. CALLER  
ID  
DISPLAY #  
View or print a list  
of the last 30  
Caller IDs stored  
in memory.  
PRINT REPORT  
3. COPY  
1. QUALITY  
NORMAL  
Select copy  
quality.  
FAST  
BEST  
R: -  
R: -  
R:-  
R: -  
R: -  
+
2. COLOR  
ADJUST  
1. RED  
Adjust the  
+
+
+
+
amount of Red in  
copies.  
G: -  
G: -  
G:-  
G: -  
G: -  
+
+
+
+
+
2. GREEN  
3. BLUE  
Adjust the  
amount of Green  
in copies.  
B: -  
B: -  
B: -  
B: -  
B: -  
+
+
+
+
+
Adjust the  
amount of Blue  
in copies.  
-
-
-
-
-
+
+
+
+
+
3. CONTRAST  
Adjust the  
contrast.  
4. TEST  
PRINT  
You can print a  
test sample page  
to check print  
quality and  
adjust the  
Vertical  
Alignment.  
The factory setting (option) is shown in bold.  
Note  
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Key Operations Table  
You can use the temporary keys on the control panel to conveniently choose  
temporary copy and fax settings. The Key Operations Table below shows the  
options they provide.  
Press the temporary key repeatedly until you see the option you want; some keys  
require pressing Menu/Set to select it. For the Options key, press  
to  
or  
scroll through the next level of options, and then select the one you want by  
pressing Menu/Set again.  
Keys  
Options  
Descriptions  
Page  
Options  
OPT:#OF  
COPIES 01  
NO.OF COPIES:01  
Enter the number of copies.  
OPT:PAPER  
TYPE  
PLAIN/INK JET/  
GLOSSY(4-COLOR or  
3-COLOR)/  
Identify the type of paper in the  
multi-purpose sheet feeder.  
TRANSPARENCY  
OPT:PAPER  
SIZE  
LETTER/LEGAL/A4/  
POST CARD: 4X6”  
Specify the size of paper.  
OPT:QUALITY  
OPT:BRIGHTNESS  
OPT:ELG/RDC  
NORMAL/BEST/FAST Select the Quality.  
-
+
Select the degree of Brightness.  
50%, 78% LGL>LTR,  
94% A4>LTR, 100%,  
104% EXE>LTR, 150%,  
200%, ZOOM  
Select one a fixed reduction or  
enlargement ratio, or enter a  
percentage between 25% and  
400%.  
OPT:SPECIAL  
1.CLEANING  
2 IN 1  
OFF(1 IN 1)  
You can change the layout of copies  
on the print media.  
Ink  
BLACK/CYAN  
These two colors are cleaned  
together.  
YELLOW/MAGENTA  
These two colors are cleaned  
together.  
ALL  
All four colors are cleaned.  
2.REPLACE INK  
Color Copy  
Black Copy  
Make a color copy.  
Make a black & white copy.  
Reports  
(Shift + Ink)  
1.HELP LIST  
2.AUTO DIAL  
Press Shift and Ink together to  
access the Reports menu.  
3.FAX ACTIVITY  
4.TRANSMISSION  
5.USER SETTINGS  
4 - 8  
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Keys  
Options  
Descriptions  
Page  
Receive  
Mode  
FAX ONLY  
FAX/TEL  
TAD:ANSWER MACH.  
Select the machines Receive  
Mode.  
MANUAL  
Fax  
Resolution  
STANDARD  
FINE  
S.FINE  
Black & white / color  
Black & white / color  
Black & white only  
Black & white only  
PHOTO  
Color Fax  
Start  
Send the fax in color (if receiving  
machine has this feature).  
Black Fax  
Start  
Send the fax in black & white.  
Shift + Hook  
(Secure Feed)  
After loading paper in the cassette,  
press Shift and Hook together to  
turn ON; repeat to turn OFF.  
The factory setting (option) is shown in bold.  
Note  
O N - S C R E E N P R O G R A M M I N G  
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4 - 9  
5
Initial Setup  
5
Getting Started  
Setting Paper Type  
You can choose the Paper Type you use.  
1
2
Press Menu/Set, 1, 1.  
1.PAPER TYPE  
Press  
to select PLAIN  
,
INK JET  
,
or  
GLOSSY or TRNSPRNCY (TRANSPARENCY), and then press Menu/Set  
.
3
If you selected GLOSSY, press  
to select GLOSSY:4-COLOR or  
or  
GLOSSY:3-COLOR, and then press Menu/Set  
.
The print quality of black ink varies depending on the kind of glossy paper you  
are using. Black ink is used when you select GLOSSY:4-COLOR. If the  
glossy paper you are using repels the black ink, select GLOSSY:3-COLOR,  
which simulates black ink by combining the three ink colors.  
Note  
4
Press Stop/Exit.  
The fax machine ejects paper with printed surfaces face up onto the paper tray  
in the front of the fax machine. When you use transparencies, remove each  
sheet immediately, to prevent a paper jam or curled.  
Note  
Setting Paper Size  
You can use three sizes of paper for printing your faxes and copies letter,  
legal and A4. When you change the kind of paper you have loaded in the fax  
machine, you will need to change the setting for Paper Size so your fax machine  
can fit the incoming fax on the page.  
1
2
Press Menu/Set, 1, 2.  
2.PAPER SIZE  
Press to select LETTER, LEGAL  
or  
or A4, and then press Menu/Set.  
Press Stop/Exit.  
3
5 - 1  
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Setting Date and Time  
Your fax machine displays the date and time, and prints it on every fax you send.  
In the event of a power failure, you may have to reset the date and time. All other  
settings remain unaffected.  
1
2
Press Menu/Set, 1, 3.  
3.DATE/TIME  
Enter the last two digits of the year,  
and then press Menu/Set.  
YEAR:XX  
3
Enter two digits for the month (for  
example, enter 09 for September, or 10  
for October), and then press Menu/Set.  
MONTH:XX  
4
5
Enter two digits for the day (for example,  
06), and then press Menu/Set.  
DAY:XX  
Enter the time in 24-hour format (for  
example, enter 15:25 for 3:25 P.M.),  
and then press Menu/Set.  
TIME:XX:XX  
6
Press Stop/Exit.  
The LCD now displays the date and time you set whenever the fax machine is  
in Standby mode.  
Setting Station ID  
You can store your name, fax number and telephone number in this setting. The  
name and fax number will be printed on the fax cover pages and all fax pages  
that you send.  
1
2
Press Menu/Set, 1, 4.  
4.STATION ID  
FAX:  
Enter your fax number (up to 20 digits),  
and then press Menu/Set.  
You must enter a fax number to proceed.  
3
Enter your telephone number (up to 20  
digits) and press Menu/Set. If your  
telephone number and fax number are the  
same, enter the same number again.  
TEL:  
The telephone number you enter is used only for Cover Page features.  
4
5
Use the dial pad to enter your name (up to  
20 characters), and then press  
NAME:  
Press Stop/Exit.  
The LCD returns to the date and time.  
If your Station ID has already been programmed, the LCD prompts 1 to make  
a change, or 2 to exit without changing.  
I N I T I A L S E T U P  
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5 - 2  
               
Entering Text  
When you are setting certain functions, such as the Station ID, you may need to  
type text into the fax machine. Most number keys have three or four letters  
printed above them. The keys for 0, #, and do not have printed letters because  
they are used for special characters.  
By pressing the appropriate number key repeatedly, you can access the character  
you want.  
Press Key  
one time  
two times three times four times  
2
3
4
5
6
7
8
9
A
D
G
J
B
E
C
F
2
3
4
5
6
S
8
Z
H
K
N
Q
U
X
I
L
O
R
V
Y
M
P
T
W
Inserting Spaces  
To enter a space, press  
once between numbers and twice between characters.  
Making Corrections  
If you entered a letter incorrectly and want to change it, press  
to move the  
cursor after the last correct letter. Then press Stop/Exit; all letters above and to  
the right of the cursor will be deleted. Re-enter the correct characters. You can  
also back up and type over incorrect letters.  
Repeating Letters  
If you need to enter a character that is assigned to the same key as the previous  
character, press  
to move the cursor to the right.  
Special Characters and Symbols  
Press , # or 0, and then press  
or  
to move the cursor under the special  
character or symbol you want. Then press Menu/Set to select it.  
Press  
for  
for  
for  
(space) ! # $ % & ( ) * + , - . /  
: ; < = > ? @ [ ] ^ _  
Press #  
Press 0  
É À È Ê Î Ç Ë Ö 0  
5 - 3  
I N I T I A L S E T U P  
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NOTICE  
The Telephone Consumer Protection Act of 1991 makes it unlawful  
for any person to use a computer or electronic device to send any  
message via a telephone fax machine unless such messages clearly  
contain, in a margin at the top or bottom of each transmitted page,  
or on the first page of the transmission, the date and time it is sent  
and an identification of the business or other entity or other  
individual sending the message and the telephone number of the  
sending machines or such business, other entity or individual.  
In order to program this information into your fax machine,  
complete the steps described on page 5-2.  
If you do not enter a fax number, no additional information can be entered.  
Setting the Ring Volume  
1
Press Menu/Set, 1, 5, 1.  
1.RING  
2
3
Press select (OFF, LOW or HIGH), and then press Menu/Set.  
or  
Press Stop/Exit.  
OR—  
You can adjust the ring volume when your fax machine is idle. You can turn the  
ring OFF or you can select a ring volume level.  
Press  
to adjust the volume level. With each key press, the fax machine rings  
or  
so you can hear the active setting as the LCD shows it. Each key press changes  
the volume. The new setting will remain until you change it again.  
Setting the Beeper Volume  
You can set the beeper to LOW, HIGH or OFF. The default setting is LOW.  
When the beeper is set to LOW or HIGH, the fax machine beeps every time  
you press a key or make an error and when fax sending or receiving is finished.  
1
2
3
Press Menu/Set, 1, 5, 2.  
2.BEEPER  
Press to select your option.  
or  
When the LCD shows the option you want, press Menu/Set.  
Press Stop/Exit.  
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Setting the Speaker Volume  
1
2
3
Press Menu/Set, 1, 5, 3.  
3.SPEAKER  
Press  
to select LOW, MED, HIGH or OFF, and then press Menu/Set.  
or  
Press Stop/Exit.  
OR—  
If you are using Hook/Hold, you can adjust the speaker volume while dialing.  
You can turn the speaker off or you can select a speaker volume level. The  
default setting is the lowest volume.  
Press  
to adjust the volume level. With each key press, the volume changes  
or  
as the LCD shows the active setting. The new setting will remain until you  
change it again.  
Setting the Handset Volume  
1
2
3
Press Menu/Set, 1, 5, 4.  
4.HANDSET  
Press to select HIGH (or LOW), and then press Menu/Set.  
or  
Press Stop/Exit.  
OR—  
You can adjust the handset volume any time you are talking on the telephone.  
There are two handset volume levels, LOW and HIGH. The default setting is  
LOW.  
Press  
to adjust the volume level. The LCD shows the setting you are  
or  
choosing. The new setting will remain until you change it again.  
5 - 5  
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Choosing the Handset Volume (For Volume Amplify)  
Before you begin to use the machine, you must decide if you need to set the  
handset volume to VOL AMPLIFY: ON for a user who is hearing-impaired.  
The AMPLIFY volume level complies with FCC standards.  
VOLUME AMPLIFY: OFF  
This default setting is appropriate if none of the users are hearing-impaired.  
During a conversation, users can press Volume  
on the control panel to  
or  
adjust the volume to LOW or HIGH. When the handset is replaced, the handset  
volume will remain until you change it again.  
VOLUME AMPLIFY: ON—TEMPORARY  
This setting is appropriate if some of the users are hearing-impaired. During a  
conversation, users can press Volume  
on the control panel to adjust the  
or  
volume to LOW, HIGH or AMPLIFY. When the handset is replaced, the  
handset volume returns to the default setting of LOW.  
VOLUME AMPLIFY:ONPERMANENT  
Choose VOL AMPLIFY:ON  
PERMANENT if all of the users are  
on the  
hearing-impaired. During a conversation, users can press Volume  
or  
HIGH or AMPLIFY. When the  
control panel to adjust the volume to LOW  
,
handset is replaced, the handset volume returns to the default setting of AMPLIFY  
.
When you press Volume  
on the control panel to adjust the volume, the  
or  
LCD shows the setting you are choosing. Each key press changes the volume  
to the next setting.  
WARNING  
It is important that you do NOT choose PERMANENT unless ALL the  
users are hearing-impaired. Otherwise, the default setting of AMPLIFY may  
damage the hearing of some users.  
Setting Volume Amplify  
Please carefully read Choosing the Handset Volume on page 5-6 before you do  
the following steps:  
1
Press Menu/Set, 1, 5, 5.  
5.VOLUME AMPLIFY  
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2
If none of the users are hearing-impaired,  
press to select VOL AMPLIFY:OFF?, and then press Menu/Set and go  
VOL AMPLIFY:ON?  
or  
to Step 4OR—  
If some or all of the users are hearing-impaired, select VOL AMPLIFY:ON?,  
and then press Menu/Set.  
3
4
If all the users are hearing-impaired,  
PERMANENT?  
press  
to select PERMANENT?,  
or  
TEMPORARY?  
and then press Menu/SetOR—  
If only some of the users are hearing-impaired, select TEMPORARY?, and  
then press Menu/Set.  
Press Stop/Exit.  
Turning On Automatic Daylight Savings Time  
You can set the machine to change automatically for Daylight Savings Time. It  
will reset itself forward one hour in the Spring and backward one hour in the  
Fall.  
1
Press Menu/Set, 1, 6.  
6.AUTO DAYLIGHT  
2
3
Press to select ON (or OFF), and then press Menu/Set.  
or  
Press Stop/Exit.  
Setting Tone/Pulse Dialing Mode  
Your fax machine comes set to accommodate tone dialing service  
(multi-frequency). If you have pulse dialing service (rotary), you need to change  
the dialing mode.  
1
Press Menu/Set, 1, 7.  
7.TONE/PULSE  
or  
2
3
Press  
to select PULSE (or TONE), and then press Menu/Set.  
Press Stop/Exit.  
Memory Storage  
In the event of a power failure, all settings in the GENERAL SETUP, SETUP  
RECEIVE, SET AUTO DIAL, SETUP REPORTS, REMOTE FAX OPT,  
COPY, plus the COVERPG SETUP and COVERPAGE MSG settings (from  
SETUP SEND) are stored permanently. You may have to reset the date and  
time.  
5 - 7  
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6
Setup Receive  
6
Basic Receiving Operations  
Choosing the Receive Mode  
There are three different receive modes for your fax machine. You may choose  
the mode that best suits your needs by pressing Receive Mode repeatedly until  
the LCD shows the setting you want to use.  
LCD  
How it works  
When to use it  
FAX ONLY  
(automatic receive)  
The fax machine  
automatically answers  
every call as a fax.  
For dedicated fax lines.  
You cannot receive a voice  
call but you can call out.  
FAX/TEL*  
(fax/telephone)  
The fax machine controls  
the line and automatically answering machine on the  
You cannot have an  
answers every call.  
If the call is a fax it will  
same line, even if it is on a  
separate wall jack on the  
receive the fax. If the call is same line.  
not a fax it will ring  
(double-ring) for you to  
pick up the call.  
You cannot use the  
telephonecompanysVoice  
Mail in this mode.  
TAD:ANSWER  
MACH.  
(external telephone  
answering device)  
The external TAD  
automatically answers  
every call. Voice messages machine on your phone  
are stored on the external  
TAD. Fax messages are  
printed.  
Use this mode if you have  
an external answering  
line.  
MANUAL  
(manual receive)  
You control the phone line Use this mode when you  
and must answer every call are using a computer  
yourself.  
modem on the same line or  
if you receive very few fax  
messages.  
You can also use this mode  
with Distinctive Ring.  
*In FAX/TEL mode you must set the Ring Delay and F/T Ring Time. If you have  
extension phones on the line, keep the Ring Delay set to 4 rings.  
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To Select or Change Your Receive Mode  
1
2
Press Receive Mode. The LCD shows your current selection.  
FAX ONLY  
FAX/TEL  
TAD:ANSWER MACH.  
MANUAL  
Continue to press Receive Mode until your new selection appears. After two  
seconds the LCD returns to the date and time display, along with your new  
Receive Mode setting.  
If you are changing the Receive Mode while in another operation, the LCD  
returns to that operation.  
Current Receive Mode  
09/06 15:25 FAX  
Setting Ring Delay  
The Ring Delay setting determines the number of times the fax machine rings  
before it answers. If you have extension phones on the same line as the fax  
machine, or subscribe to the telephone companys Distinctive Ring service,  
keep the Ring Delay default setting of 4. (See Easy Receive, page 6-3 and  
1
2
Press Menu/Set, 2, 1, 1.  
1.RING DELAY  
Press  
to select how many times the line rings before the fax machine  
or  
answers  
(0004), and then press Menu/Set. If you select 00, the line doesnt ring at all.  
Press Stop/Exit.  
3
6 - 2  
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Setting the F/T Ring Time (For FAX/TEL Mode Only)  
If you set the receive mode to FAX/TEL, youll need to determine how long the  
fax machine will send you its special double-ring when you have a voice call.  
This ringing happens after the initial ringing from the phone company. Only the  
fax machine rings, for 20, 30, 40 or 70 seconds; no other phones on the same  
line ring the special double-ring. However, you can answer the call on any  
extension phone (in a separate wall jack) on the same line as the fax machine.  
1
2
Press Menu/Set, 2, 1, 2.  
2.F/T RING TIME  
Press  
to select how long the fax machine will ring to alert you that you have  
or  
a voice call, and then press Menu/Set.  
Press Stop/Exit.  
RING TIME:20 SEC  
3
Now, when a call comes in and the fax machine is set to FAX/TEL mode, all  
phones on this line will ring the number of times you selected in Ring Delay.  
You can let the fax machine answer and detect if its a fax or voice call. If its a  
fax call, the fax machine prints the fax. If its a voice call, the fax machine  
signals you with a double-ring for the length of time you selected in F/T Ring  
Time.  
Even if the caller hangs up during the double-ringing, the fax machine  
continues for the set time.  
Easy Receive  
When you use this feature, you dont have to press Black Fax Start when you  
answer a fax call and hear calling beeps. Just hold the handset and wait a few  
seconds. When you see RECEIVING on the LCD or when you hear chirps”  
through the handset of an extension phone connected to another wall jack, just  
replace the handset. Your fax machine does the rest. Selecting ON allows the  
fax machine to receive fax calls automatically, even if you lift the handset of an  
extension or external phone. Selecting SEMI lets the fax machine receive the  
call only if youve answered it at the fax machine. Selecting OFF means youll  
have to activate the fax machine yourself, by pressing Black Fax Start or by  
pressing 5 1 if you are not at your fax machine.  
If youve set the feature to ON, but your fax machine doesnt automatically  
connect a fax call when you lift an external or extension phone handset, press  
the Fax Receive code 5 1. At the fax machine, lift the handset and then press  
Black Fax Start.  
Note  
If you send faxes from a computer on the same phone line and the fax machine  
intercepts them, set Easy Receive to OFF.  
Note  
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1
2
Press Menu/Set, 2, 1, 3.  
3.EASY RECEIVE  
or  
Use  
to select ON, SEMI, or OFF,  
and then press Menu/Set.  
Press Stop/Exit.  
3
Printing a Reduced Incoming Fax (Auto Reduction)  
You can always reduce the size of an incoming fax to a fixed percentage,  
regardless of the size of the paper in your fax machine. ON lets your fax  
machine choose the level of reduction for you.  
1
2
Press Menu/Set, 2, 1, 5.  
5.AUTO REDUCTION  
Use  
to select ON (or OFF),  
or  
and then press Menu/Set.  
Press Stop/Exit.  
3
If incoming faxes show that information in the left and right margins has been  
cut off, make sure this Auto Reduction feature is turned on.  
Note  
FOR YOUR INFORMATION  
If one or more ink cartridges are empty, the fax machine will stop printing to  
protect the print heads; black & white faxes will be received into memory. The  
FAX-1800Cs handshakewill request that color faxes be sent as black &  
white. If the sending machine has the feature to send color faxes in black &  
white, they can be received into memory also.  
Replace the empty ink cartridges to print the faxes from memory.  
If the fax machine runs out of paper, it stops printing and receives faxes into  
memory. Add paper, and then press Black Fax Start to print the faxes.  
6 - 4  
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Advanced Receiving Operations  
Operation from Extension Telephones  
If you answer a fax call on an extension phone or on an external phone in the  
EXT. jack, you can make your fax machine take over by using the Fax Receive  
Code. When you press the Fax Receive Code 5 1, the fax machine starts to  
receive a fax. (See Easy Receive, page 6-3.)  
If the fax machine answers a voice call and double-rings for you to take over,  
use the Telephone Answer Code # 5 1 to take the call at an extension phone.  
If you answer a call, and no one is on the line, assume youre receiving a fax. At  
the fax machine phone press Black Fax Start, and then hang up. At an  
extension phone, press 5 1, wait for fax receiving tones (chirps), and then  
hang up. At an external phone, press 5 1 and wait for the phone to be  
disconnected before you hang up (the LCD shows RECEIVING). (Your caller  
will have to press Black Fax Start to send the fax.)  
For FAX/TEL Mode Only  
When the fax machine is in FAX/TEL mode, it will use the F/T Ring Time  
(double-ringing) to alert you to a voice call. If youre at the fax machine, you  
can lift the handset to answer.  
If youre at an extension phone, youll need to lift the handset during the F/T  
Ring Time, and then press # 5 1 between the double-rings. If no one is on the  
line or if someone wants to send you a fax, send the call back to the fax machine  
by pressing 5 1.  
Using a Cordless External Handset  
If your cordless telephone is connected to the EXT. jack of the fax machine and  
you typically carry the cordless handset elsewhere, it is easier to answer calls  
during the Ring Delay. If you let the fax machine answer first, you will have to  
answer using the cordless and then go to the fax machine so you can press  
Hook/Hold to transfer the call to the cordless handset.  
Changing the Remote Codes  
Remote Codes might not work with some telephone systems. The preset Fax  
Receive Code is 5 1. The preset Telephone Answer Code is # 5 1.  
If you are always disconnected when accessing your external TAD remotely,  
Note  
try changing the Fax Receive Code from 5 1 to # # # and the Telephone  
Answer Code from # 5 1 to 9 9 9.  
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1
2
Press Menu/Set, 2, 1, 4.  
Press to select ON (or OFF),  
or  
4.REMOTE CODE  
REMOTE ACT.:ON?  
and then press Menu/Set.  
3
4
5
If you want to, enter a new Fax Receive  
Code, and then press Menu/Set.  
*
FAX RECEIVE: 51  
If you want to, enter a new Telephone  
Answer Code, and then press Menu/Set.  
TEL ANSWER:#51  
Press Stop/Exit.  
Printing a Fax in Memory  
If you set Fax Storage to ON for remote retrieval, you can still print a fax from  
the memory when you are at your fax machine. (See Setting Fax Storage, page  
1
2
3
Press Menu/Set, 2, 5, 4.  
4.PRINT FAX  
Press Black Fax Start.  
After printing is finished, press Stop/Exit.  
Polling  
Polling is the process of retrieving faxes from another fax machine. You can  
use your fax machine to pollother machines, or you can have someone poll  
your fax machine.  
All parties involved in polling need to set up their fax machines to accommodate  
polling. When someone polls your fax machine to receive a fax, they pay for  
the call; if you poll someones fax machine to receive a fax, you pay for the call.  
Some fax machines do not respond to the Polling feature.  
Setting Up Polling Receive  
Polling Receive is when you call another fax machine to receive a fax from it.  
1
2
Press Menu/Set, 2, 1, 6.  
6.POLLING RX  
Press to select POLLING RX: ON,  
or  
and then press Menu/Set.  
3
4
Enter the fax number you are polling.  
Press Black Fax Start.  
The LCD shows DIALING.  
6 - 6  
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Setting Up Sequential Polling Receive  
Your fax machine can request documents from several fax units in a single  
operation. Afterward, a Sequential Polling Report will be printed.  
1
2
Press Menu/Set, 2, 1, 6.  
6.POLLING RX  
Press  
to select POLLING RX: ON,  
or  
and then press Menu/Set.  
3
4
Specify the destination fax machines you wish to poll using One Touch, Speed  
Dial, a Group or the dial pad. You must press Menu/Set between each location.  
Press Black Fax Start.  
Your fax machine will poll each number or group number in turn for a  
document.  
Canceling a Scheduled Job  
You can cancel tasks youve scheduled, such as Delayed Fax or Polling  
1
2
Press Menu/Set, 2, 6. Any waiting jobs  
appear on the LCD. If no job is waiting,  
the LCD shows NO JOB WAITING.  
6.REMAINING JOBS  
If you have more than two jobs waiting, press  
to select the job you want to  
or  
cancel, and then press Menu/Set.  
OR—  
If you have only one job waiting, go to Step 3.  
3
4
Press 1 to cancelORPress 2 to exit without canceling.  
To cancel another job, return to Step 2.  
Press Stop/Exit.  
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7
Setup Send  
7
Before You Begin  
Before you begin sending faxes, please be sure to read all the instructions and  
cautions listed below for placing originals in the automatic document feeder.  
Using the ADF (Automatic Document Feeder)  
I Documents must be between 3.5 and 8.5 inches wide and 5 and 14 inches long.  
I Make sure you place originals face down, top edge first.  
I Adjust the paper guides to fit the width of your document.  
Originals are Face  
Down in the ADF  
Paper Guides  
I The automatic document feeder (ADF) can hold up to 20 pages, feeding each  
one individually through the fax machine. Use standard (20 lb/75g/m2) paper  
when using the ADF.  
Fan the paper, and then stagger the pages in the ADF as shown:  
Approx. 1/2 inch  
DO NOT use curled, wrinkled, folded, or ripped paper, or paper with staples,  
paper clips, paste or tape attached. DO NOT use cardboard, newspaper or  
fabric.  
Make sure documents written with ink are completely dry.  
7 - 1  
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Sending Faxes with Multiple Settings  
When you send a fax you can choose any  
ACCEPTED  
combination of these settings: set the  
contrast or resolution; send using  
overseas mode, delayed fax, polling  
transmission or real time transmission.  
OTHER SETTINGS?  
1.YES 2.NO  
After each menu selection is accepted, the LCD will ask if you want to enter  
other settings:  
I Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menu  
OR—  
Press 2 if you are finished choosing settings, and then go to the next step.  
Basic Sending Operations  
Contrast  
If your document is very light or very dark, you might want to set the contrast.  
Use S.LIGHT to send a very light document. Use S.DARK to send a very dark  
document.  
1
2
Place the original face down in the ADF.  
Press Menu/Set, 2, 2, 1.  
1.CONTRAST  
3
Press  
to select AUTO, S.LIGHT or  
or  
S.DARK, and then press Menu/Set.  
4
Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menuORPress 2 if you are finished choosing settings, and  
then go to Step 5.  
5
6
Enter a fax number.  
Press Black Fax Start to send a fax.  
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Fax Resolution  
When you have a document in the ADF, you can use the FAX Resolution key  
to temporarily change the setting. Press FAX Resolution repeatedly until the  
LCD shows the setting you want.  
OR—  
You can change the default setting.  
1
2
Press Menu/Set, 2, 2, 2.  
2.FAX RESOLUTION  
Press to select the resolution you  
or  
want, and then press Menu/Set.  
Press Stop/Exit.  
3
STANDARDSuitable for most typed documents.  
FINEGood for small print; transmits a little slower than Standard resolution.  
S. FINEGood for small print or artwork; transmits slower than Fine  
resolution (black and white only).  
PHOTOUse when original has varying shades of gray; this is the slowest  
transmission time (black and white only).  
Manual Transmission  
Manual transmission lets you hear the dial tone, ringing and fax receiving tones  
while sending a fax.  
1
2
Place the original face down in the ADF.  
Pick up the handset and listen for a dial toneORpress Hook/Hold and  
listen for a dial tone.  
3
Enter the fax number you want to call. You can enter the digits using the dial pad,  
or you can enter a One Touch or Speed Dial number or you can call using Search.  
4
5
When you hear the fax tone, press Black Fax Start.  
Replace the handset.  
Automatic Transmission  
This is the easiest way to send a fax. IMPORTANT: Do not pick up the  
handset, or press Hook/Hold to listen for a dial tone.  
1
2
Place the original face down in the ADF.  
Enter the fax number using the dial pad, One Touch, Speed Dial or Search.  
3
Press Black Fax Start.  
7 - 3  
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Color Fax Transmission  
Your fax machine allows you to transmit a color fax.  
Place the original face down in the ADF.  
Enter the fax number using the dial pad, Speed Dial or Search.  
Press Color Fax Start.  
1
2
3
When you are sending a color fax, the fax machine starts sending the fax  
without scanning the original into memory.  
Manual and Automatic Fax Redial  
If you’re sending a fax manually and the line is busy, press Redial/Pause to  
try again. Anytime you want to make a second call to the last number dialed,  
press Redial/Pause to save time.  
If you’re sending a fax automatically and the line is busy, the fax machine will  
automatically redial (up to three times at 5 minute intervals).  
Dual Access (Not Available for Color Faxes)  
You can scan up to 50 documents into the fax memory, even while the machine  
is receiving or sending another fax (from memory). You can set temporary  
settings for each fax youre scanning, except Polling.  
If you try to scan and store a 51st fax, the fax machine will send it immediately,  
without storing it in memory.  
If you get a OUT OF MEMORY message while scanning the first page of a  
fax, press Stop/Exit to cancel scanning. If you get a OUT OF MEMORY  
message while scanning a subsequent page, you can press Black Fax Start to  
transmit the pages scanned so far, or press Stop/Exit to cancel the operation.  
Note  
1
2
3
Place the original face down in the ADF.  
Enter the fax number.  
Press Black Fax Start. The fax machine scans the original and the LCD shows  
the job number (#XXX) of the fax and how much memory is available. Then the  
fax machine starts dialing. You can immediately repeat Steps 1 to 3 for the next  
fax.  
Your machine normally operates in Dual Access mode. However, to send a  
color fax, you must override Dual Access and use Real Time Transmission.  
Note  
The number of pages you can scan into memory varies with the data they  
contain.  
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Real Time Transmission  
When you are sending a fax, the fax machine will scan originals into memory  
before sending. Then, as soon as the phone line is free, the fax machine will start  
dialing and sending the fax. If memory becomes full, the fax machine will send  
the document in real time (even if REAL TIME TX is set to OFF).  
Sometimes you may want to send an important document immediately, without  
waiting for memory transmission. You can set REAL TIME TX to ON.  
1
2
Place the original face down in the ADF.  
Press Menu/Set, 2, 2, 5.  
5.REAL TIME TX  
3
To change the default setting, press  
to  
or  
select ON (or OFF), and then press Menu/Set.  
Go to Step 5ORFor the next fax transmission only, press  
NEXT FAX ONLY, and then press Menu/Set.  
to select  
or  
4
5
For the next fax only, press  
to select ON (or OFF),  
or  
and then press Menu/Set.  
Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menuORPress 2 if you are finished choosing settings, and  
then go to Step 6.  
6
Enter fax number, and then press Black Fax Start.  
If you are sending a color Fax, the fax machine will send it in real time even if  
REAL TIME TX is set to OFF.  
Checking Job Status  
Check which jobs are still waiting in memory to be sent. (If no jobs are waiting,  
the LCD shows NO JOB WAITING.) (See Canceling a Job in Memory, page 7-  
1
2
3
Press Menu/Set, 2, 6.  
If you have multiple jobs waiting, press  
to scroll through the list.  
or  
Press Stop/Exit.  
7 - 5  
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Canceling a Job in Memory  
You can cancel tasks youve scheduled, such as Polling Transmit, or faxes  
waiting in Memory to be sent. (See Checking Job Status, page 7-5.)  
1
2
Press Menu/Set, 2, 6.  
6.REMAINING JOBS  
Any waiting jobs appear on the LCD.  
If no jobs are waiting, the LCD shows  
NO JOB WAITING.  
If you have more than two jobs waiting, press  
cancel, and then press Menu/Set.  
OR—  
to select the job you want to  
or  
If you have only one job waiting, go to Step 3.  
3
4
Press 1 to cancelORPress 2 to exit without canceling.  
To cancel another job, return to Step 2.  
Press Stop/Exit.  
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Advanced Sending Operations  
Composing Electronic Cover Page  
The cover page is generated at the receiving partys machine. Your cover page  
includes the name stored in the One Touch or Speed Dial memory. If youre  
dialing manually, the name is left blank.  
The cover page indicates your Station ID and the number of pages youre  
sending. If you have Cover page Setup set to ON, the number of pages remains  
blank. (Menu/Set, 2, 2, 7) (See Setting Station ID, page 5-2.)  
You can select a comment to include on your cover page.  
1.COMMENT OFF  
2.PLEASE CALL  
3.URGENT  
4.CONFIDENTIAL  
Instead of using one of the comments above, you can enter up to two customized  
messages, each 27 characters long. Use the chart on page 5-3 to help enter  
characters. (See Composing Your Own Comments below.)  
5.(USER DEFINED)  
6.(USER DEFINED)  
Most of the SETUP SEND menu selections are temporary settings that allow  
you to make adjustments for each document you send. However, so you can set  
up your cover page and cover page comments in advance, the Cover Page Setup  
and Cover Page Message features will change the default settings.  
Composing Your Own Comments  
You can set up two custom comments.  
1
2
Press Menu/Set, 2, 2, 8.  
8.COVERPAGE MSG  
Press to choose position 5 or 6 for your customized comment, and then  
or  
press Menu/Set.  
3
4
Use the dial pad to enter your customized comment, and then press Menu/Set.  
Press 1 if you want to select additional settings. The LCD returns to the SETUP  
SEND menuORPress 2 to exit.  
7 - 7  
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Cover Page for the Next Fax Only  
Make sure the Station ID is set up (see page 5-2). This feature does not work  
without the Station ID.  
You can set the fax to send a cover page with a particular document. This cover  
page will include the number of pages in your document.  
1
2
3
Place the original face down in the ADF.  
Press Menu/Set, 2, 2, 7.  
7.COVERPG SETUP  
When LCD shows NEXT FAX ONLY?,  
and then press Menu/Set.  
4
5
Press  
to select ON (or OFF), and then press Menu/Set.  
or  
Press  
to select one of the standard or custom comments, and then press  
or  
Menu/Set.  
6
Enter two digits to indicate the number of pages you are sending, and then press  
Menu/Set. (For example, press 0, 2 for 2.)  
(Enter 0 0 to leave the number of pages blank. If you make a mistake, press  
to back up and re-enter the number of pages.)  
7
Press 1 if you want to select additional settings. The LCD returns to the SETUP  
SEND menuORPress 2 if you are finished choosing settings.  
8
9
Enter the fax number youre calling.  
Press Black Fax Start.  
Always Send a Cover Page  
Make sure the Station ID is set up (see page 5-2). This feature does not work  
without the Station ID.  
You can set the fax machine to send a cover page whenever you send a fax. The  
number of pages in your fax is not included when you use this setting.  
1
2
Press Menu/Set, 2, 2, 7.  
7.COVERPG SETUP  
Press to select COVERPAGE:ON?, and then press Menu/Set.  
or  
If you selected ON, press  
3
4
to select one of the standard or custom  
or  
comments, and then press Menu/Set.  
Press 1 if you want to select additional settings. The LCD returns to the SETUP  
SEND menuORPress 2 to exit if you are finished choosing settings.  
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Using a Printed Cover Page  
If you prefer using a printed cover page that you can write on, you can print the  
sample page and attach it to your fax.  
1
2
Press Menu/Set, 2, 2, 7.  
7.COVERPG SETUP  
Press to select PRINT SAMPLE?, and then press Menu/Set.  
or  
3
4
Press Black Fax Start. Your fax machine prints a copy of your cover page.  
Press Stop/Exit.  
- - -  
- - -  
- - -  
COVER PAGE  
- - -  
TO:  
FROM:  
FAX:  
TEL:  
PAGE[S] TO FOLLOW  
COMMENT:  
Overseas Mode  
After you send a fax using this feature, the feature turns itself off.  
1
2
Place the original face down in the ADF.  
Press Menu/Set, 2, 2, 9.  
9.OVERSEAS MODE  
3
Press  
to select ON (or OFF),  
or  
and then press Menu/Set.  
4
Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menuORPress 2 if you are finished choosing settings, and  
then go to Step 5.  
5
6
Enter the fax number youre calling.  
Press Black Fax Start.  
7 - 9  
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Delayed FAX (Not Available for Color Faxes)  
During the day you can store up to 50 documents in memory for delayed  
sending. Transmission of these documents will begin at the time of day you  
enter in Step 3, which shows the time you entered last. Press Menu/Set to  
accept it, or enter another time for this fax.  
1
2
3
Place the original face down in the ADF.  
Press Menu/Set, 2, 2, 3.  
3.DELAYED FAX  
Enter the time you want the fax to be sent  
(in 24-hour format), and then press Menu/Set. (For example, enter 19:45 for  
7:45 PM.)  
4
5
Press 1 to leave the originals waiting in  
the ADFORPress 2 to scan the  
original into memory.  
1.DOC 2.MEMORY  
Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menuORPress 2 if you are finished choosing settings, and  
then go to Step 6.  
6
7
Enter the fax number.  
Press Black Fax Start. The fax machine will wait to send the fax at the time  
you set.  
The number of documents you can scan into memory varies with the data they  
contain.  
Delayed Batch Transmission  
(Not Available for Color Faxes)  
Before sending the delayed faxes, your Brother machine will economize by  
sorting all the documents in memory by destination and scheduled time. All  
delayed faxes scheduled at the same time to the same fax number will be sent as  
one transmission.  
1
2
Press Menu/Set, 2, 2, 4.  
4.BATCH TX  
Press  
to select ON (or OFF),  
or  
and then press Menu/Set.  
Press Stop/Exit.  
3
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Setting Up Polled Transmit  
(Not Available for Color Faxes)  
Polled Transmit is when you set up your fax machine to wait with a document  
so another fax machine can retrieve it.  
1
2
Place the original to be retrieved face down in the ADF.  
Press Menu/Set, 2, 2, 6.  
6.POLLED TX  
or  
3
4
Press  
to choose ON (or OFF),  
and then press Menu/Set.  
Press 1 to leave the originals waiting in  
the ADFORPress 2 to scan the  
original into memory.  
1.DOC 2.MEMORY  
5
Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menuORPress 2 if you are finished choosing settings,  
and then go to step 6.  
6
Press Black Fax Start.  
If you pressed 1 in Step 4, the original remains in the ADF until your fax  
machine is polled. If you must use your fax machine before the polled transmit  
occurs, you must first cancel this job.  
Note  
7 - 11  
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8
Auto Dial Numbers  
8
and Dialing Options  
Storing Numbers for Easy Dialing  
You can set up your fax machine to do three types of easy dialing: One Touch,  
Speed Dial and Groups for Broadcasting faxes.  
If you loose electrical power, auto dial numbers in memory will not be lost.  
Storing One Touch Dial Numbers  
You can store 12 fax/telephone numbers that  
you can dial by pressing one key (and  
Black Fax Start). To access numbers 7 to  
12, hold down Shift. When you press a One  
Touch dial location, the LCD shows the  
name or number as the call is dialed.  
One Touch keys are the 6 keys (numbers 7 to 12) located to the left of the dial pad.  
(For USA only) For your convenience, One Touch key 1 is pre-programmed  
for the Brother fax-back system. One Touch key 2 has been programmed with  
a telephone number associated with a feature that is no longer available. You  
can overwrite these numbers by storing your own auto dial numbers in their  
1
2
Press Menu/Set, 2, 3, 1.  
1.ONE-TOUCH DIAL  
Press the One Touch key where you want to store a number.  
The LCD shows the location you selected.  
3
Enter a number (up to 20 digits), and then press Menu/Set. If you want to enter  
a pause in the dialing sequence (for example, to wait for an outside line), press  
Redial/Pause as youre entering digits. A dash appears on the LCD. Pressing  
Redial/Pause enters a 3.5 second pause when the number is dialed.  
4
Use the dial pad to then enter the name  
(up to 15 characters), and then press  
NAME:  
Menu/Set. You can use the chart on page 5-3 to help you enter lettersOR—  
To store the number without a name, press Menu/Set.  
5
Return to Step 2 to store another One Touch numberORPress Stop/Exit.  
When you dial an auto dial number, the LCD shows the name youve stored, or,  
if you havent stored a name, the number youve stored.  
If you need to store a pause longer than 3.5 seconds, press Redial/Pause two  
or more times.  
Note  
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You can store Groups (for Broadcasting) on the One Touch keys.  
Note  
Storing Speed Dial Numbers  
You can store Speed Dial numbers, so when you dial you will have to press only  
five keys (Search/Speed Dial, #, the two-digit location, and Black Fax Start).  
The fax machine has 100 Speed Dial locations.  
1
2
Press Menu/Set, 2, 3, 2.  
2.SPEED-DIAL  
SPEED-DIAL? #  
Use the dial pad to enter a two-digit  
location (00-99), and then press  
Menu/Set.  
3
4
Enter the number (up to 20 digits),  
and then press Menu/Set.  
#05:  
Use the dial pad to enter the name (up to  
15 characters), and then press  
NAME:  
Menu/Set. You can use the chart on  
Press Menu/Set, and then go to Step 5 to store the number without a name.  
Return to Step 2 to store another Speed Dial numberORPress Stop/Exit .  
5
Changing One Touch and Speed Dial Numbers  
If you try to store a One Touch  
or Speed Dial number in a location where a  
1.CHANGE 2.EXIT  
number is already stored, the LCD shows  
the current name stored there, and then prompts you to either:  
1
2
Press 1 to change the stored numberORPress 2 to exit without making a  
change.  
Enter a new number, and then press Menu/Set.  
I If you want to erase the whole number, press Stop/Exit when the cursor is  
to the left of the digits. The letters above and to the right of the cursor will be  
deleted.  
I If you want to change a digit, use  
or  
to position the cursor under the  
digit you want to change, and then type over it.  
3
Follow the directions beginning at Step 4 in Storing One Touch Numbers and  
Storing Speed Dial Numbers.  
Please note that a telephone number associated with a feature that is no longer  
offered has been stored in One Touch Key 2. Please follow the steps above to  
store your own auto dial number in its place.  
Note  
8 - 2  
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Setting Up Groups for Broadcasting  
Groups, which can be stored on a One Touch key or a Speed Dial location, allow  
you to send the same fax message to many fax numbers by pressing only a One  
Touch key and Black Fax Start or Search/Speed Dial, #, the two-digit  
location and Black Fax Start. First, youll need to store each fax number as a  
One Touch or Speed Dial number. Then, you can combine them into a Group.  
Each Group uses up a One Touch key or a Speed Dial location. Finally, you can  
have up to six small Groups, or you can assign up to 111 numbers to one large  
Group.  
1
2
Press Menu/Set, 2, 3, 3.  
3.SETUP GROUPS  
Decide where you wish to store the  
Group  
AND—  
PRESS SPEED DIAL  
OR ONE-TOUCH KEY  
Press a One Touch Key  
OR—  
Press Search/Speed Dial and enter the two-digit location, and then press  
Menu/Set.  
(For example, press One Touch key 2 for Group 1.)  
3
4
Use the dial pad to enter the Group  
number, and then press Menu/Set.  
(For example, press 1 for Group 1.)  
SETUP GROUP:G0  
To include One Touch or Speed Dial  
numbers in the Group, enter them as if  
you were dialing.  
G01:  
ENTER & SET KEY  
For example, for One Touch key 5, and  
then press One Touch key 5. For Speed  
Dial location 09, press Search/Speed  
Dial, then press 0, 9 on the dial pad. The  
LCD shows 05, #09.  
G01:*O5#O9  
5
6
Press Menu/Set to accept the numbers for this Group.  
Use the dial pad and the chart on  
and then press Menu/Set.  
NAME:  
(For example, NEW CLIENTS).  
7
Press Stop/Exit.  
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Dialing Options  
You can use your fax machine to make telephone calls by dialing manually or  
by using Search, One Touch or Speed Dial memory. When you dial an auto dial  
number, the LCD shows the name youve stored, or, if you havent stored a  
name, the fax number youve stored.  
Manual Dialing  
Manual dialing is simply pressing all of the digits of the phone number.  
1
2
3
Pick up the handsetORpress Hook/Hold.  
When you hear a dial tone, dial the call using the dial pad.  
If you pressed Hook/Hold to dial the call, pick up the handset when the other  
party answers. (The speaker works only one way; the other party wont be able  
to hear you unless you pick up the handset.)  
4
To hang up, replace the handset.  
Search  
You can search for names you have stored in One Touch and Speed Dial  
1
2
Press Search/Speed Dial.  
To search for numbers alphabetically by name, enter the first letter of the name, and  
then press  
or  
.
OR—  
To search for numbers numerically by One Touch and Speed-Dial numbers,  
or  
press  
.
3
4
When the LCD shows the name you want to call, press Black Fax Start.  
If you pressed Hook/Hold to dial the call, pick up the handset when the other  
party answers. (The speaker works only one way; the other party wont be able  
to hear you unless you pick up the handset.)  
5
When the call is over, hang up.  
8 - 4  
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One Touch Dialing  
1
2
Pick up the handsetORPress Hook/Hold.  
When you hear a dial tone, press the One Touch key of the location you want to  
To dial One Touch numbers 6 to 12, hold down Shift as you press the One  
Touch key.  
Note  
3
If you pressed Hook/Hold to dial the call, pick up the handset when the other  
party answers. (The speaker works only one way; the other party wont be able  
to hear you unless you pickup the handset.)  
4
To hang up, replace the handset.  
If you try to use a One Touch location with no number stored in it, youll hear  
a warning sound, and screen will display NOT REGISTERED. The display  
will return to normal after 2 seconds.  
If you are sending a fax, press Black Fax Start after pressing the One Touch  
key. If you picked up the handset, press Black Fax Start when the receiving  
fax machine answers with fax tones.  
Note  
Speed Dialing  
1
2
3
Pick up the handsetORPress Hook/Hold.  
When you hear a dial tone, press Search/Speed Dial, and then press # then  
the two-digit Speed Dial number.  
If you pressed Hook/Hold to dial the call, pick up the handset when the other  
party answers. (The speaker works only one way; the other party wont be able  
to hear you unless you pickup the handset.)  
4
To hang up, replace the handset.  
If you are sending a fax, press Black Fax Start after pressing the Speed Dial  
number. If you picked up the handset, press Black Fax Start when the  
receiving fax machine answers with fax tones.  
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Access Codes and Credit Card Numbers  
Sometimes you may want to choose from among several long distance carriers  
when you make a call. Rates may vary depending upon the time and destination.  
To take advantage of low rates, you can store the access codes or long-distance  
carriers as One Touch and Speed Dial numbers. You can store these long dialing  
sequences by dividing them and setting them up separately in any combination.  
You can even include manual dialing using the dial pad. The combined number  
will be dialed in the order you entered it, as soon as you pressBlack Fax Start.  
You store 555on One Touch key 3 and 7000on One Touch key 4. If you  
press One Touch 3, 4 and Black Fax Start you can dial 555-7000. To  
temporarily change a number, you can substitute part of the number with manual  
dialing using the dial pad. For example, to change the number to 555-7001 you  
could press One Touch 3 and then press 7, 0, 0, 1 using the dialing pad.  
If you must wait for another dial tone at any point in the dialing sequence, store  
a pause at that point in the number by pressing Redial/Pause. Each key press  
adds a 3.5 second delay.  
Note  
Broadcasting (Not Available for Color Faxes)  
Broadcasting is automatically sending the same fax message to multiple fax  
numbers. Using the Menu/Set key, you can include Groups, One Touch  
locations, Speed Dial locations plus up to 50 manually dialed numbers. If you  
did not use up any locations for Groups, access codes or credit card numbers,  
you can "broadcast" faxes automatically to up to 162 different locations from  
the fax machine. However, available memory will vary with all types of jobs in  
memory and numbers of locations used for broadcasting. If you broadcast to  
more than the maximum locations available, you will not be able to set up  
transmissions using dual access and the timer.  
The easiest way to broadcast is to press Group keys. You can include One  
Touch, Speed Dial, and manually dialed numbers in the same broadcast. (See  
You must press Menu/Set between each of these locations.  
Use the Search/Speed Dial to help you choose the numbers easily.  
After the broadcast is finished, a Broadcast Report will be printed automatically  
to let you know the results.  
I To stop the broadcast in progress, press Stop/Exit. The LCD asks if you want  
to cancel the location that is being sent.  
I Enter the long dialing sequence numbers as you normally would, but keep in  
mind that each key counts as one location, so the number of locations you can  
call becomes limited.  
I If the line is busy or for other reasons a connection could not be made while  
broadcasting, the fax machine will redial the number automatically.  
8 - 6  
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I
If the memory is full, press Stop/Exit to abort the job or if more than one page has  
been scanned, press Black Fax Start to send the portion that is in the memory.  
1
Place the original face down in the ADF.  
2
Enter a number using One Touch, Speed Dial, a Group number, Search or the  
dial pad.  
Example: Group number  
3
4
Press Menu/Set. You will be prompted to press the next number.  
Enter the next number.  
Example: Speed Dial  
5
6
Press Menu/Set.  
Enter the fax number.  
Example: Manual dialing using the dial pad.  
7
Press Black Fax Start.  
Your fax machine will read the original into memory and then start sending  
faxes to the numbers you entered.  
Pause  
Press Redial/Pause to insert a 3.5 second pause between numbers. If you are  
dialing overseas, you can press Redial/Pause as many times as needed to  
increase the length of the pause.  
Hold  
1
2
3
Press Hook/Hold to place a call on Hold.  
You can replace the handset without disconnecting the call.  
Pick up the fax machine handset. (Picking up an extension handset will not  
release the call from Hold.)  
Fax Redial  
If youre sending a fax manually and the line is busy, press Redial/Pause to  
try again. Anytime you want to make a second call to the last number dialed,  
press Redial/Pause to save time.  
If youre sending a fax automatically and the line is busy, the fax machine will  
redial automatically up to three times at 5 minute intervals.  
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Tone/Pulse  
If you have pulse dialing service, but need to send tone signals (for example, for  
telephone banking), follow the directions below. If you have touch tone service,  
you do not need this feature to send tone signals.  
1
2
3
Lift the handset.  
Press #. Any digits dialed after this send tone signals.  
When you hang up, the fax machine returns to pulse dialing service.  
8 - 8  
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9
Telephone Services  
9
Custom Features  
Your fax machine supports the Distinctive Ring and Caller ID telephone  
services offered by some telephone companies.  
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an  
answering service, or an alarm system or other custom feature on your telephone line,  
it may create a problem in the operation of your fax machine.  
If you have Voice Mail on your phone line, please read the following carefully.  
Distinctive Ring  
The term Distinctive Ringis used by Brother to identify a phone company  
service that is given many names, depending on the telephone company you are  
using. For example, this service may be called SmartRing, RingMaster, Teen-  
Ring, Ident-a-Call or Ident-a-Ring.  
What Does Your Telephone Companys Distinctive RingDo?  
Your telephone companys Distinctive Ring service allows more than one  
number on the same phone line. If you need more than one phone number, it  
is an inexpensive alternative to paying for an additional line. Each phone  
number has its own distinctive ring pattern, so you will know which phone  
number is ringing. This is one way you can have a separate phone number for  
your fax machine.  
Please consult your telephone company for availability and rates.  
Note  
What Does Brothers Distinctive RingDo?  
The Brother machine has a Distinctive Ring feature that allows you to use your  
fax machine to take full advantage of the telephone companys Distinctive Ring  
service. You can dedicate the new phone number on your line to receiving only  
faxes.  
You must purchase your telephone companys Distinctive Ring service before  
Note  
you program the fax machine to work with it.  
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Do You Have Voice Mail?  
If you have Voice Mail on the phone line on which you will install your new fax  
machine, there is a strong possibility that Voice Mail and the fax machine will  
conflict with each other while receiving incoming calls. However, this  
Distinctive Ring feature allows the use of more than one number on your  
line, so both Voice Mail and the fax machine can coexist peacefully. If each  
one has a separate phone number, neither will interfere with the others work.  
If you decide to get the Distinctive Ring Service from the telephone company,  
you will need to follow the directions below to registerthe new Distinctive  
Ring pattern they provided, so your fax machine can recognize its incoming  
calls.  
You can change or cancel the Distinctive Ring pattern at any time. You can  
switch it off temporarily and later turn it back on. When you get a new fax  
number, make sure you reset this feature.  
Note  
Before You Choose the Ring Pattern to Register  
You can register only one Distinctive Ring pattern with the fax machine. Some  
ring patterns cannot be registered. Please refer to some popular ring pattern  
examples that will be provided from the phone company in the USA and Canada  
that are shown in the Brother compatibility table below.  
Ring  
Pattern  
Rings  
1
long - long  
2
3
4
short - long - short  
short - short - long  
very long (normal pattern)  
If the ring pattern the phone company provided cannot be registered by the fax,  
please check for other available ring pattern choices from the phone  
company.  
Note  
I The fax machine will answer only calls to its registered number.  
I The first two rings are silent on the fax machine. This is because the fax must  
«listen» to the ring pattern (compare it to the pattern that was registered).  
I If you program the fax machine correctly, it will recognize the registered ring  
pattern of the fax numberwithin two ring patterns and then automatically  
answer with a fax tone. When the voice numberis called, the fax machine will  
not interrupt the call.  
9 - 2  
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VERY IMPORTANT  
If you have Voice Mail or a TAD (Telephone Answering Device) and want to  
keep one of your phone numbers dedicated only to fax calls, you must leave the  
fax machine in MANUAL mode at all times while using the Distinctive Ring  
Feature. Heres why: MANUAL mode will never pick up a call by itself, since it  
is «Neutral». When the fax machine is in this «neutral» mode, the Distinctive  
Ring Feature can be activated. The Distinctive Ring feature is actually an  
answering mode. So, do not activate FAX ONLY mode or FAX/TEL mode  
while using Distinctive Ring; otherwise, the fax machine will answer calls forall  
the numbers.  
Registering the Distinctive Ring Pattern  
1
2
Set the fax machine to MANUAL mode.  
Press Menu/Set, 2, 0, 1.  
1.DISTINCTIVE  
3
4
Press  
Press  
to select DISTINCTIVE:SET?, and then press Menu/Set.  
or  
or  
to select the prestored ring pattern you want to assign, and then press  
Menu/Set. (You will hear each pattern as you scroll through the four patterns.)  
Be sure to choose the pattern assigned by the telephone company.  
5
Press Stop/Exit.  
Caller ID  
The Caller ID feature lets you use the Caller ID subscriber service offered by  
many local telephone companies. This service provides you, by means of the  
LCD, the name or telephone number of your caller as the line rings.  
After a few rings, the LCD shows the telephone number of your caller (or name,  
if available). Once you pick up the handset, the Caller ID information disappears  
from the LCD, but the call information remains stored in the Caller ID memory.  
I You will see the first 16 characters of the number (or name).  
I OUT OF AREA display means call originates outside your Caller ID service  
area.  
I PRIVATE CALL display means the caller has intentionally blocked  
transmission of information.  
I CALL PICKUP display remains on the LCD when no Caller ID information  
was transmitted.  
If both the name and number are received, the LCD shows only the name. You  
can print a list of Caller ID information received by your fax machine. (See  
T E L E P H O N E S E R V I C E S  
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Caller ID service varies with different carriers. Call your local telephone  
company to determine the kind of service available in your area.  
Viewing Caller ID List  
Caller ID memory stores information for up to thirty calls; when the thirty-first  
call comes in, information about the first call is erased. You can scroll through  
Caller ID information to review those calls made to your fax machine.  
1
2
Press Menu/Set, 2, 0, 2.  
2.CALLER ID  
Press to select DISPLAY #?, and then press Menu/Set.  
or  
If the name was not received, it will not be displayed.  
Press to scroll through the Caller ID memory to select the Caller ID you  
3
4
or  
want to view, and then press Menu/Set. The LCD shows the callers name and  
number and the date and time of the call.  
Press  
to return to the Caller ID listingORPress Stop/Exit.  
or  
Printing Caller ID List  
1
2
Press Menu/Set, 2, 0, 2.  
2.CALLER ID  
Press  
to select PRINT REPORT ?,  
or  
and then press Menu/Set.  
Press Black Fax Start.  
3
9 - 4  
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10  
Remote Fax Options  
10  
(Not Available for Color Faxes)  
Fax Forwarding/Paging  
You cannot use Paging and Fax Forwarding at the same time.  
You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF.  
Programming a Fax Forwarding Number  
When Fax Forwarding is set to ON, your fax machine stores the received fax in  
memory. Then it dials the fax number youve programmed and forwards the fax  
message.  
1
2
Press Menu/Set, 2, 5, 1.  
1.FAX FWD/PAGING  
Press until the LCD shows  
or  
FAX FORWARD?, and then press  
Menu/Set.  
3
4
The LCD prompts you to enter the fax  
number where faxes will be forwarded.  
Enter the forwarding number (up to 20  
digits), and then press Menu/Set.  
FWD#:  
Press Stop/Exit.  
Programming Your Pager Number  
When Paging is selected, your fax machine dials the pager number youve  
programmed, and then dials your Personal Identification Number (PIN); this  
activates your pager so you will know that you have a fax message in the  
memory.  
1
2
Press Menu/Set, 2, 5, 1.  
1.FAX FWD/PAGING  
Press until the LCD shows  
or  
PAGING?, and then press Menu/Set.  
3
Enter your pager phone number (up to 20  
digits) followed by # #, and then press  
Menu/Set. Do not include the area code  
if it is the same as that of your fax machine.  
For example, 1 8 0 0 5 5 5 1 2 3 4 # #.  
PAG#:  
R E M O T E F A X  
( N O T  
F O R  
F A X E S )  
10 - 1  
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4
If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter  
your fax machine telephone number followed by # #, and then press Menu/Set.  
For example, 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #  
OR—  
If you do not need a PIN, press Redial/Pause, enter the fax number of your  
fax machine followed by # #, and then press Menu/Set.  
For example, Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #  
5
Press Stop/Exit.  
You cannot change a Paging number or PIN remotely.  
Press Redial/Pause for each 3.5 second delay, as needed.  
Note  
Setting Fax Storage  
If you set Fax Storage to ON, you will be able to retrieve fax messages from  
another location using Fax Forwarding, Paging, or Remote Retrieval functions.  
The LCD will indicate when you have a fax stored in memory.  
1
2
3
Press Menu/Set, 2, 5, 2. The LCD  
2.FAX STORAGE  
prompts you to choose a fax setting.  
Press  
to select ON (or OFF),  
or  
and then press Menu/Set.  
Press Stop/Exit.  
If there are faxes in memory when you  
turn the Fax Storage OFF, the LCD  
prompts you to erase any faxes in  
memory.  
ERASE ALL FAX?  
1.YES 2.NO  
If you press 1, all fax data is erased and Fax Storage is turned off. If you press  
2, data is not erased and Fax Storage remains on.  
Backup Print  
If youve set FAX STORAGE to ON, your fax machine automatically prints  
faxes as they are received into memory. This is a safety feature in case the power  
goes out so you wont lose your messages.  
10 - 2  
F A X O P T I O N S  
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Changing Remote Retrieval Access Code  
Enter your Remote Access Code when the fax machine picks up your call, so  
you can access features remotely. The access code is preset to 1 5 9 , but you  
1
2
Press Menu/Set, 2, 5, 3.  
3.REMOTE ACCESS  
Enter a three-digit number from 000 to  
999, and then press Menu/Set. The “ ” cannot be changed. (Do not use the  
same digits that appear in your Fax Receive Code or Telephone Answer Code.)  
3
Press Stop/Exit.  
Remote Retrieval  
You can call your fax machine from any fax machine using touch tone, then use  
the Remote Retrieval Access Code and other button presses to retrieve fax  
messages. Cut out the Remote Retrieval Access Card on the last page and keep  
it in your wallet as an aid.  
Using Remote Retrieval Access Code  
1
2
Dial your fax number from a fax machine using touch tone.  
When your fax machine answers, immediately enter your Remote Retrieval  
Access  
Code (1 5 9 ).  
3
4
The fax machine signals the kinds of messages received:  
1 long beep — Fax message(s)  
No beeps — No messages  
The fax machine prompts you with two short beeps to enter a command. If you  
wait longer than 30 seconds to enter a command, the fax machine hangs up. If  
you enter an invalid command, the fax machine beeps three times.  
5
6
Press 9 0 to reset the fax machine when youre finished.  
Hang up.  
If your fax machine is set to MANUAL mode, you can access it by waiting  
about 2 minutes, and then entering the Remote Retrieval Access Code within  
30 seconds.  
Note  
R E M O T E F A X  
( N O T  
F O R  
F A X E S )  
10 - 3  
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Remote Commands  
Follow the commands below to access features remotely. When you call the fax  
machine and enter your Remote Retrieval Access Code (1 5 9 ), the system  
will signal you with two short beeps to enter a remote command.  
Remote Commands  
Operation Details  
95  
Change Fax Forwarding  
/Paging setting  
1 OFF  
If you hear one long beep, the change is accepted. If you hear three  
short beeps, you cannot change it because the conditions have not  
been met (Example: registering paging number). You can register  
your fax forwarding number by using 4. FAX FWD NO. (see page  
change automatically to FAX FWD:ON mode.  
2 Fax Forwarding  
3 Paging  
4 FAX FWD No.  
6 Fax Storage ON  
7 Fax Storage OFF  
Retrieve a fax  
2 Retrieve all faxes  
You can turn FAX STORAGE to ON or OFF.  
96  
Enter the number of a remote fax machine to receive stored fax  
3 Erase fax from the memory  
If you hear one long beep, you can erase fax message(s) from the  
memory.  
97  
98  
Check the Receiving Status  
1 FAX  
You can check whether your fax machine has received any faxes.  
If yes, you will hear one long beep. If no, you will hear three short  
beeps.  
Change Receive Mode  
1 TAD: ANSWER MACH.  
2 FAX/TEL  
If you hear one long beep, you can change the Receive Mode.  
If you hear three short beeps, you cannot change it.  
3 FAX ONLY  
90  
Exit  
After a long beep, you can exit remote retrieval.  
10 - 4  
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Retrieving Fax Messages  
1
2
Dial your fax number.  
When you hear the beep, immediately enter your Remote Retrieval Access Code  
(1 5 9 ).  
3
4
As soon as you hear two short beeps, use the dial pad to press 9 6 2.  
Using the dial pad, enter the number of the remote fax machine where you want  
your fax messages forwarded (up to 20 digits) followed by # #.  
You cannot use and # as dial numbers. However, if you want to store a  
pause, press #.  
Note  
5
After you hear your fax machine beep, hang up and wait.  
Your fax machine calls the remote fax machine. The remote fax machine prints  
your fax messages.  
Changing Fax Forwarding Number  
You can change the default setting of your fax forwarding number from a  
remote fax machine.  
1
2
Dial your fax number.  
When you hear the beep, immediately enter your Remote Retrieval Access Code  
(1 5 9 ).  
3
4
When you hear two short beeps, use the dial pad to press 9 5 4.  
Enter the new number of the remote fax machine where you want your fax  
messages forwarded (up to 20 digits) followed by # #.  
You cannot use and # as dial numbers. However, if you want to store a  
pause, press #.  
Note  
5
After you hear your fax machine beep, hang up.  
R E M O T E F A X  
( N O T  
F O R  
F A X E S )  
10 - 5  
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11  
Printing Reports  
11  
FAX Settings and Activity  
Two reports require initial setup in the Menu table: Transmission Verification  
Report and Fax Activity Report. For initial setup:  
Press Menu/Set, 2, 4, 1.  
OR—  
1.TRANSMISSION  
Press Menu/Set, 2, 4, 2.  
2.ACT.INTERVAL  
Customizing the  
Transmission Verification Report  
You can use the Transmission Verification Report as proof that you sent a fax.  
This report lists the time and date of transmission and whether the transmission  
was successful (OK). If you select ON or ON+IMAGE, the report will print for  
every fax you send.  
When the feature is OFF, the report prints only when a transmission error  
Note  
prevented delivery (NG).  
If you typically send multiple faxes to the same destinations, you may need  
more than the job numbers to know which faxes you must send again. Selecting  
OFF+IMAGE will print a portion of the faxs first page on the report to help  
you remember.  
1
2
Press Menu/Set, 2, 4, 1.  
1.TRANSMISSION  
Press to select OFF,  
or  
OFF+IMAGE, ON or ON+IMAGE,  
and then press Menu/Set.  
3
Press Stop/Exit.  
Setting the Fax Activity Report Interval  
You can set the machine to print activity reports at specific intervals (6, 12, 24  
hours, 2, 4, or 7 days). If you set the interval to OFF, you can print the report by  
following the Steps in the previous section.  
1
Press Menu/Set, 2, 4, 2.  
2.ACT.INTERVAL  
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2
Press  
to choose an interval,  
or  
INTERVAL:OFF  
and then press Menu/Set.  
(If you choose 7 days, the LCD prompts you to choose the day at which to begin  
the 7-day countdown.)  
3
4
Enter the time to begin printing in 24-hour format, and then press Menu/Set.  
(For example: enter 19:45 for 7:45 PM.)  
Press Stop/Exit.  
Using the Reports Key  
Five reports are available:  
Prints the Help List so you can see at-a-glance  
how to quickly program every menu selection.  
1.HELP LIST  
2.AUTO DIAL  
3.FAX ACTIVITY  
Lists names and numbers stored in One Touch  
and Speed Dial memory, in numerical order.  
Lists information about the last 200 incoming  
and outgoing faxes. TX means Transmit; RX  
means Receive.  
Prints a Transmission Verification Report for  
your last transmission.  
4.TRANSMISSION  
5.USER SETTINGS  
Lists settings for GENERAL SETUP,  
SETUP RECEIVE, SETUP SEND, SETUP  
REPORTS, and TEL SERVICE. The settings  
for REMOTE FAX OPT are included.  
To Print a Report  
1
2
Press Reports while holding down Shift.  
Press to select the report you want, and then press Menu/Set.  
or  
OR—  
Enter the number of the report you want to print. For example, press 1 to print  
the Help List.  
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12  
Making Copies  
12  
Basic Copy Operations  
Your fax machine allows you to make high-  
quality photocopies and transparencies.  
Copies can be in black and white or full color.  
Always make sure you have paper in the  
cassette before making copies. Do not pull on  
the paper while copying is in progress.  
Incoming faxes cannot be received on paper or into memory while the fax  
machine is copying.  
Making a Single Copy  
1
2
Place the original face down in the ADF.  
Press Black Copy or Color Copy.  
(Do NOT pull on the paper while  
copying is in progress.)  
COPYING  
P.01  
To stop the copy process and release the original, press Stop/Exit.  
Making Multiple Copies  
You can make multiple copies.  
1
2
Place the original face down in the ADF.  
Using the dial pad, enter the number of copies you want (up to 99).  
For example, press 3 8 for 38 copies.  
3
Press Black Copy or Color Copy.  
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Out of Memory Message  
If the memory becomes full while you  
are making copies, the LCD shows a  
message:  
OUT OF MEMORY  
If the OUT OF MEMORY message appears while you are scanning the first  
page of your original, press Stop/Exit to cancel. Clear some jobs from memory  
so you can continue. If you were scanning subsequent page(s), press Black  
Copy or Color Copy to print the scanned pagesORPress Stop/Exit to  
cancel.  
To gain extra memory, you can turn off Fax Storage (see page 10-2).  
Note  
ORPrint the faxes in memory (see page 6-6).  
Temporary Copy Settings  
You can improve your copies by using the  
Options key. These setting are temporary,  
and the fax machine returns to its default  
settings when you finish copying.  
Copying Using Multiple Settings  
You can try different combinations of  
settings for the best results. After you  
finish your settings using the  
Options key, the LCD shows:  
PRESS COPY OR  
FOR NEXT OPT.  
or  
I Press  
if you want to select additional settings.  
OR—  
Press Black Copy or Color Copy if you are finished choosing settings.  
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Using the Options Key  
Use the Options key to set number of copies, paper type, paper size, brightness,  
enlargement/reduction ratio and special copy options for the next copy only  
.
Press  
Options  
Factory  
Setting  
Menu Selections  
Options  
OPT:#OF  
NO. OF COPIES:XX  
01  
COPIES01  
OPT:PAPER TYPE PLAIN/INK JET/GLOSSY  
(4-COLOR or 3-COLOR)/  
PLAIN  
TRANSPARENCY  
OPT:PAPER SIZE LETTER/LEGAL/A4/  
POST CARD: 4" × 6"  
LETTER  
OPT:QUALITY  
OPT:BRIGHTNESS  
OPT:ELG/RDC  
NORMAL  
NORMAL/BEST/FAST  
-
+
-
+
50%/78% LGL>LTR/  
94% A4>LTR/100%/  
104% EXE>LTR/150%/  
200%/ZOOM  
100%  
OPT:SPECIAL  
OFF (1 IN 1)  
OFF (1 IN 1)  
Paper Type  
You can change the paper type setting for the next copy only.  
Place the original face down in the ADF.  
1
2
Use the dial pad to enter the number of copies you want (up to 99).  
or  
to select OPT:PAPER TYPE, and then press  
3
Press Options and press  
Menu/Set.  
or  
4
Press  
to select the type of paper you are using (PLAIN, INKJET,  
GLOSSY or TRANSPARENCY), and then press Menu/Set.  
or  
5
If you selected GLOSSY, press  
then press Menu/Set.  
to select 4-COLOR or 3-COLOR, and  
The print quality of black ink varies depending on the kind of glossy paper you  
are using. Black ink is used when you select 4-COLOR. If the glossy paper you  
are using repels the black ink, select 3-COLOR, which simulates black ink by  
combining the three ink colors.  
Note  
or  
6
Press Black Copy or Color CopyORPress  
for additional settings.  
12 - 3  
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Paper Size  
You can change the paper size setting for the next copy only.  
Place the original face down in the ADF.  
1
2
3
Use the dial pad to enter the number of copies you want (up to 99).  
Press Options and select OPT:PAPER SIZE, and then press Menu/Set.  
or  
4
Press  
to select the size of paper you are using (LETTER, LEGAL, A4 or  
POST CARD: 4" × 6"), and then press Menu/Set.  
or  
5
Press Black Copy or Color CopyORPress  
for additional settings.  
Copy Quality  
You can change the copy quality setting (NORMAL, BEST or FAST).  
FAST:  
Fast copy speed and lowest ink consumption. Use FAST to save  
time (documents to be proof-read, large documents or many copies).  
NORMAL: Recommended mode for ordinary printouts. Good copy  
quality with adequate copy speed.  
BEST:  
Use this mode to copy precise images such as photographs.  
BEST uses the highest resolution and slowest speed.  
1
2
3
Place the original face down in the ADF.  
Use the dial pad to enter the number of copies you want (up to 99).  
Press Options and select OPT:QUALITY, and then press Menu/Set.  
or  
4
5
Press  
to select the copy quality (resolution), and then press Menu/Set.  
or  
Press Black Copy or Color CopyORPress  
for additional settings.  
Copy Brightness  
1
2
Place the original face down in the ADF.  
Use the dial pad to enter the number of copies you want (up to 99).  
or  
3
Press Options and press  
to select  
OPT:BRIGHTNESS,  
and then press Menu/Set.  
4
Press  
and then press Set.  
to make a lighter copyORpress  
to make a darker copy,  
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or  
for additional settings.  
5
Press Black Copy or Color CopyORPress  
Reducing and Enlarging Copies  
1
2
Place the original face down in the ADF.  
Use the dial pad to enter the number of copies you want (up to 99).  
or  
to select OPT:ELG/RDC, and then press Menu/Set.  
3
4
Press Options and press  
or  
Press  
to choose an enlargement or reduction ratio, and then press  
.
Menu/Set  
You can reduce to 50%, 78% LGL>LTR or 94% A4>LTR of the original size.  
OR  
You can enlarge to 104% EXE>LTR, 150% or 200%  
OR  
.
For more choices select ZOOM, and then press Menu/Set. Use the dial pad to  
enter any percentage between 25% and 400%, and then press Menu/Set. For  
example, press 5 3 to enter 53%.  
or  
5
Press Black Copy or Color CopyORPress  
for additional settings.  
Selecting Fixed Reduction Ratios:  
When selecting a reduction ratio, you will need to know the size of paper you  
registered in Menu 1-2 if you dont change the paper size setting using Options  
.
If you want to make a copy the same size as the original, you should choose a  
reduction of 93%. (For example, if you want to copy from letter to letter, you  
should choose a reduction of 93%.)  
Note  
Original  
size is…  
Paper  
size is…  
Recommended  
reduction ratio is…  
LETTER DOCUMENT LETTER  
LEGAL  
93%  
100%  
94%  
78%  
93%  
A4 DOCUMENT  
LETTER  
LEGAL DOCUMENT LETTER  
LEGAL  
12 - 5  
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Special Copy Option  
You can save paper by copying two pages onto one page.  
Place the original face down in the ADF.  
1
2
or  
Press Options and  
to select OPT: SPECIAL, and then press Menu/Set.  
or  
3
4
Press  
to select 2 IN 1 or OFF (1 IN 1), and then press Menu/Set.  
or  
Press Black Copy or Color CopyORPress  
for additional settings.  
2 in 1  
2 in 1 copies are not available with:  
Multiple Copies  
Enlarge/Reduce  
GLOSSY Paper Type setting  
If 2 in 1 Copies are in color, you must use letter or A4 paper.  
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Changing Default Copy Settings  
Press Menu/Set and 3 to change default Copy mode settings. They will remain  
until you change them again by pressing Menu/Set.  
By pressing a number, you can adjust the Quality, Color and Contrast copy  
or  
settings shown in the following chart. Press  
to scroll through the options  
for each setting, and then press Menu/Set to save your selection.  
Press Stop/ExitORPress  
change.  
to select the next setting you want to  
Press Menu/Set and 3.  
QUALITY:NORMAL  
QUALITY:BEST  
1.QUALITY  
QUALITY:FAST  
1.RED  
R: -  
G: -  
B: -  
+
+
+
2.COLOR ADJUST  
3.CONTRAST  
2.GREEN  
3.BLUE  
-
+
is default  
12 - 7  
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Copy Quality  
1
2
Press Menu/Set, 3, 1.  
1.QUALITY  
QUALITY:NORMAL  
QUALITY:BEST  
QUALITY:FAST  
or  
Press  
to select the copy quality,  
and then press Menu/Set.  
3
Press Stop/Exit.  
Color Adjustment  
1
2
Press Menu/Set, 3, 2.  
2.COLOR ADJUST  
or  
Press  
to select RED, GREEN or  
BLUE, and then press Menu/Set.  
3
Press  
press  
to make a darker copy, or  
to make a lighter copy, and  
R:–  
G:–  
B:–  
+
+
+
then press Menu/Set.  
4
Return to Step 2 to select the next color  
OR—  
Press Stop/Exit.  
Copy Contrast  
You can change the contrast to help an image look sharper and more vivid.  
1
2
Press Menu/Set, 3, 3.  
Press  
press  
to increase the contrast, or  
to decrease the contrast, and  
+
then press Menu/Set.  
3
Press Stop/Exit.  
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Legal Limitations  
Color reproductions of certain documents are illegal and may result in either  
criminal or civil liability. This memorandum is intended to be a guide rather  
than a complete listing of every possible prohibition. In case of doubt, we  
suggest that you check with counsel as to any particular questionable  
documents.  
The following documents issued by the United States/Canadian Government or  
any of its Agencies may not be copied:  
I Paper money  
I Bonds or other certificates of indebtedness  
I Certificates of Deposit  
I Internal Revenue Stamps (canceled or uncanceled)  
I Selective Service or draft papers  
I Passports  
I United States/Canadian Postage Stamps (canceled or uncanceled)  
I Food Stamps  
I Immigration Papers  
I Checks or drafts drawn by Governmental agencies  
I Identifying badges or insignias  
Copyrighted works cannot be copied; however, sections of a copyrighted work  
can be copied for fair use.Multiple copies would indicate improper use.  
Works of art should be considered the equivalent of copyrighted works.  
Licenses and Certificates of Title to motor vehicles may not be copied under  
certain state/provincial laws.  
12 - 9  
M A K I N G C O P I E S  
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13  
Using FAX-1800C as a  
13  
Printer  
Download the Printer Driver from the Brother  
Web Site  
You can download the Brother Printer Driver from the Brother Solutions Center  
to use the FAX-1800C as a printer.  
Printer Specifications  
Print Method  
Resolution  
Piezo technology  
up to 2400 × 1200 dpi (Color)  
up to 1200 × 1200 dpi (Mono)  
Print Speed  
up to 8 ppm (Color)  
up to 10 ppm (Mono)  
At the same time, you can download the manual for setting up and using the  
Brother Printer Driver and get the additional Brother PC-Fax software.  
Visit us at:  
http://solutions.brother.com  
The Brother Solutions Center provides access to a variety of information, such  
as Frequently Asked Questions (FAQs), Technical Questions, Product Support  
and Driver Updates.  
Caution  
You must download the Printer Driver before connecting the machine to your  
computer with the USB cable.  
U S I N G F A X - 1 8 0 0 C A S  
A
P R I N T E R  
13 - 1  
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14  
Important Information  
14  
Standard Telephone and FCC Notices  
These notices are in effect on models sold and used in  
the United States only.  
This equipment is hearing aid compatible.  
When programming emergency numbers and/or making test calls to  
emergency numbers:  
I Remain on the line and briefly explain to the dispatcher the reason for the call  
before hanging up.  
I Perform these activities in the off-peak hours, such as early morning or late  
evening.  
This equipment complies with Part 68 of FCC Rules. On the rear panel of this  
equipment is a label that contains, among other information, the FCC  
Registration Number and Ringer Equivalence Number (REN) for this  
equipment. You must, upon request, provide this information to your telephone  
company.  
You may safely connect this equipment to the telephone line by means of a  
standard modular jack, USOC RJ11C.  
An FCC compliant telephone cord with a modular plug is provided with this  
equipment. This equipment is designed to be connected to the telephone line or  
premises wiring using a compatible modular jack that is Part 68 compliant. See  
the Installation section of this manual for details.  
The REN is useful to determine the quantity of devices you may connect to your  
telephone line and still have those devices ring when your telephone number is  
called. In most, but not all areas, the sum of the RENs of all devices connected  
to one line should not exceed five (5). To be certain of the number of devices  
you may connect to your line, as determined by the REN, you should contact  
your local telephone company to determine the maximum REN for your calling  
area. If your FAX-1800C damages the telephone line, the telephone company  
may discontinue your service temporarily. If possible, they will notify you in  
advance. But if advanced notice is not practical, you will be notified as soon as  
possible. You will be informed of your right to file a complaint with the FCC.  
Your telephone company may make changes to its facilities, equipment,  
operations or procedures that could affect the proper functioning of your  
equipment. If they do, you will be notified in advance to give you an opportunity  
to maintain uninterrupted telephone service.  
14 - 1  
I M P O R T A N T I N F O R M A T I O N  
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If you experience trouble with your FAX-1800C, please contact a Brother  
Authorized Service Center for information on obtaining service or repair. The  
telephone company may ask that you disconnect this equipment from the line  
until the problem has been corrected or until you are sure that the equipment is  
not malfunctioning.  
If you are not able to solve a problem with your fax machine, contact Brother  
Customer Service. (See Brother Numbers, page i.)  
WARNING  
For protection against the risk of electrical shock, always disconnect all cables  
from the wall outlet before servicing, modifying or installing the equipment.  
This equipment may not be used on coin service lines provided by the  
telephone company or connected to party lines.  
Brother cannot accept any financial or other responsibilities that may be the  
result of your use of this information, including direct, special or consequential  
damages. There are no warranties extended or granted by this document.  
Federal Communications Commission (FCC)  
Declaration of Conformity (For USA Only)  
Responsible  
Party:  
Brother International Corporation  
100 Somerset Corporate Boulevard  
Bridgewater, NJ 08807-0911 USA  
TEL: (908) 704-1700  
declares, that the products  
Product Name: FAX-1800C  
comply with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) This device may not cause harmful interference, and (2) this  
device must accept any interference received, including interference that may  
cause undesired operation.  
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14 - 2  
 
This equipment has been tested and found to comply with the limits for a Class  
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed  
to provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following  
measures:  
I Reorient or relocate the receiving antenna.  
I Increase the separation between the equipment and receiver.  
I Connect the equipment into an outlet on a circuit different from that to which  
the receiver is connected.  
I Consult the dealer or an experienced radio/TV technician for help.  
Important  
Changes or modifications not expressly approved by Brother Industries, Ltd.  
could void the users authority to operate the equipment.  
Industry Canada Compliance Statement  
(For Canada Only)  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du  
Canada.  
®
International ENERGY STAR Compliance  
Statement  
®
As an ENERGY STAR Partner, Brother Industries,  
Ltd. has determined that product meets the  
ENERGY STAR® guidelines for energy efficiency.  
14 - 3  
I M P O R T A N T I N F O R M A T I O N  
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Important Safety Instructions  
1
2
3
4
Read all of these instructions.  
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol  
cleaners. Use a damp cloth for cleaning.  
5
6
Do not use this product near water.  
Do not place this product on an unstable cart, stand, or table. The product may fall, causing  
serious damage to the product.  
7
Slots and openings in the cabinet and the back or bottom are provided for ventilation; to  
ensure reliable operation of the product and to protect it from overheating, these openings  
must not be blocked or covered. The openings should never be blocked by placing the  
product on a bed, sofa, rug, or other similar surface. This product should never be placed  
near or over a radiator or heater. This product should never be placed in a built-in  
installation unless proper ventilation is provided.  
8
9
This product should be operated from the type of power source indicated on the label. If you  
are not sure of the type of power available, consult your dealer or local power company.  
This product is equipped with a 3-wire grounding type plug, a plug having a third  
(grounding) pin. This plug will fit into only a grounding-type power outlet. This is a safety  
feature. If you are unable to insert the plug into the outlet, contact your electrician to replace  
your obsolete outlet. Do not defeat the purpose of the grounding-type plug.  
10 Do not allow anything to rest on the power cord. Do not place this product where people  
can walk on the cord.  
11 If an extension cord is used with this product, make sure that the total ampere ratings on the  
products plugged into the extension cord do not exceed the extension cord ampere rating.  
Also, make sure that the total of all products plugged into the wall outlet does not exceed  
15 amperes (USA only).  
12 Do not place anything in front of the machine that will block received faxes. Do not place  
anything in the path of received faxes.  
13 Wait until pages have exited the machine before picking them up.  
14 Never push objects of any kind into this product through cabinet slots, since they may touch  
dangerous voltage points or short out parts resulting in the risk of fire or electric shock.  
Never spill liquid of any kind on the product.  
15 Do not attempt to service this product yourself, as opening or removing covers may expose  
you to dangerous voltage points and/or other risks, and may void your warranty. Refer all  
servicing to Authorized Service Personnel. A list of Authorized Service Centers has been  
included for your convenience, or you may contact Customer Service for your nearest  
Brother Authorized Service Center. (See Brother Numbers, page i. )  
16 This product does not have an ON/OFF switch. Therefore, it is very important that you have  
easy access to the main plug and the main socket to which the plug is connected, in case the  
main power to the fax machine must be disconnected quickly.  
17 Unplug this product from the wall outlet and refer servicing to Authorized Service  
Personnel under the following conditions:  
A
B
C
D
When the power cord is damaged or frayed.  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating instructions are  
followed. Adjust only those controls that are covered by the operating instructions.  
Improper adjustment of other controls may result in damage and will often require  
extensive work by a qualified technician to restore the product to normal operation.  
If the product has been dropped or the cabinet has been damaged.  
If the product exhibits a distinct change in performance, indicating a need for  
service.  
E
F
18 To protect your product against power surges, we recommend the use of a power protection  
device (Surge Protector).  
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14 - 4  
   
Trademarks  
The brother logo is a registered trademark of Brother Industries, Ltd.  
Brother is a registered trademark of Brother Industries, Ltd.  
© Copyright 2000 Brother Industries, Ltd. All rights reserved.  
IBM, IBM PC and Proprinter are registered trademarks of International  
Business Machines Corporation.  
Hammermill and JetPrint PHOTO are a registered trademark of International  
Paper.  
All other brand and product names mentioned in this manual are  
registered trademarks of their respective companies.  
14 - 5  
I M P O R T A N T I N F O R M A T I O N  
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15  
Troubleshooting and  
15  
Routine Maintenance  
Troubleshooting  
IMPORTANT  
For technical and operational assistance, you must call the country where you  
purchased the fax machine. Calls must be made from within that country.  
Error Messages  
As with any sophisticated office product, errors may sometimes occur. If this  
happens, your fax machine often identifies the problem and displays an error  
message. The table below explains the most common error messages.  
You can correct most problems by yourself. If you need additional help, call the  
Brother fax-back system.  
In USA:  
1-800-521-2846  
In Canada:  
1-800-681-9838  
1-514-685-5381 In Montreal  
http://solutions.brother.com  
Or, visit us at:  
ERROR MESSAGES  
ERROR MESSAGE  
CAUSE  
ACTION  
CHECK  
CARTRIDGE  
An ink cartridge is not installed properly.  
CHECK  
ORIGINAL  
Original was not inserted or fed properly, or See page 15-3.  
document was longer than about 40" inches  
(90cm).  
CHECK PAPER  
SIZE  
Your paper is not the correct size.  
Reload the correct size of paper, and then  
press Black Fax Start  
.
CHECK PAPER  
COMM. ERROR  
Fax machine is out of paper.  
Add paper, and then press Black Fax Start  
.
Poor phone line quality caused a  
communication error.  
Try the call again. If problem continues,  
call the telephone company to check your  
phone line.  
CONNECTION  
FAIL  
You tried to poll a fax machine that is not in Verify the other partys polling setup.  
Polled Waiting mode.  
HIGH  
TEMPERATURE  
The print head detects high temperature.  
Use the fax machine in a cool room or  
lower the temperature.  
COVER OPEN  
Control panel cover or top cover is not  
closed completely.  
Open and close the covers.  
DISCONNECTED  
The other party or other partys fax  
machine terminated the call.  
Try to transmit or receive again.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
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15 - 1  
               
ERROR MESSAGES  
ERROR MESSAGE  
INK EMPTY  
CAUSE  
ACTION  
One or more of the ink cartridges are  
empty. The fax machine will stop all print  
operations (such as printing copies, faxes  
and jobs from the PC). While memory is  
available, black and white faxes will be  
received into memory. If a sending machine  
has a color fax, the fax machines  
handshakewill request that the fax be  
sent as black and white; if the sending  
machine has the feature to convert it, the  
color fax will be received into memory as a  
black and white fax. fax machines  
connected with a USB cable will be able to  
perform scan operations; fax machines  
connected with a parallel cable, will not  
scan.  
To preserve good quality, the fax machine  
periodically cleans the print head. Also,  
you can press Ink to start the cleaning when  
needed. This cleaning process uses up ink  
and can cause the ink to run out.  
INK EMPTY  
&
FAX IN MEMORY  
Fax machine can not print fax messages  
because one or more of the ink cartridges  
are empty.  
Replace the empty ink cartridges.  
LOW  
TEMPERATURE  
The print head detects low temperature.  
Use the fax machine in a warm room or  
raise the temperature.  
MACHINE ERROR Fax machine has a mechanical problem.  
XX  
Call Brother Customer Service.  
In USA:  
1-800-284-4329  
1-800-853-6660  
In Canada:  
In Montreal: 1-514-685-6464  
NEAR EMPTY  
One or more of the ink cartridges are  
running out of ink. The fax machine will  
stop receiving color faxes. The fax  
machines handshakewill request that it  
be sent in black and white; if the sending  
machine has the feature to convert it, the  
color fax will be received into memory as a  
black and white fax.  
NO RESPONSE/  
BUSY  
The number you dialed does not answer or Verify the number and try again.  
is busy.  
NOT REGISTERED You tried to access a Speed Dial number  
Set up the Speed Dial number.  
that is not programmed.  
OUT OF MEMORY The data is too large for the fax machines See page 12-2.  
memory.  
PAPER JAM  
The paper is jammed in the fax machine.  
15 - 2 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
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Original Jam  
If the original is jammed, follow the steps below.  
Original is jammed inside front of control panel.  
1
2
Remove any paper  
from the ADF that is  
not jammed.  
Pull the jammed  
original out toward the  
front of the fax  
machine.  
3
Press Stop/Exit.  
Original is jammed inside back of control panel.  
1
Remove any paper  
from the ADF that is  
Control  
Panel  
not jammed.  
Cover  
Open the control panel  
cover.  
2
3
Pull the jammed  
original out toward the  
back of the fax  
machine.  
4
Close the control  
panel cover.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
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15 - 3  
   
Printer Jam or Paper Jam  
Remove the jammed paper depending on where it is jammed in the fax machine.  
Paper is jammed in the multi-purpose sheet feeder.  
1
2
Remove any paper  
from the multi-  
purpose sheet feeder  
that is not jammed.  
Pull up the jammed  
paper to remove it.  
Multi-Purpose  
Sheet  
Feeder  
If it is difficult to pull  
the jammed paper, try  
to pull it while holding  
down the Paper Release  
Lever.  
Note  
Paper Release Lever  
To improve the reliability of paper feeding, turn on Secure Feed mode by pressing  
the Shift and Hook/Hold keys simultaneously. The fax machine will then feed  
paper more securely, but paper feeding will take a longer time. To turn off the  
Secure Feed mode, simultaneously press Shift and Hook/Hold again.  
Note  
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Paper is jammed inside the fax machine.  
1
2
Open the control panel  
cover by lifting it  
toward you, and then  
lift the top cover  
toward the back.  
Remove the jammed  
paper.  
If the jammed paper is under the Print Head, unplug the fax machine, and then you  
can move the Print Head to remove the paper.  
Note  
3
Close the control panel cover and top cover.  
Paper is jammed inside the front of the fax machine.  
1
Pull the paper toward  
you.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
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15 - 5  
Paper is jammed inside the back of the fax machine.  
If the paper rips, the pieces of paper may get stuck inside the back of the  
machine.  
1
Remove any paper from  
the multi-purpose sheet  
feeder that is not  
Paper Width Guide  
jammed.  
2
3
Open the Paper Jam  
Cover.  
To loosen the paper,  
slide the Paper Width  
Guide to the widest  
position.  
4
Use tweezers to pull out  
the ripped pieces of  
paper.  
5
Close the Paper Jam  
Cover.  
If PAPER JAM occurs frequently,  
install the Card Stock Support in the  
feeder and reload the paper.  
Or, try reloading the paper upside  
down.  
Note  
Card Stock Support  
15 - 6 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
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If You Are Having Difficulty with Your Fax Machine  
If you think there is a problem with your fax machine, make a copy first. If the  
copy looks good, the problem is probably not your fax machine. Check the chart  
below and follow the troubleshooting tips.  
If you have any other problems, visit us at: http://solutions.brother.com  
DIFFICULTY  
SUGGESTIONS  
Printing or Receiving Faxes  
Condensed Print and Horizontal  
Streaks / Top and Bottom of  
Sentences Are Cut Off  
If your copy looks good, you probably had a bad connection, with static or  
interference on the phone line. If the copy looks bad, call Brother Customer  
Service at 1-800-284-4329 (in USA), 1-800-853-6660 (in Canada) or  
1-514-685-6464 (in Montreal).  
Poor Quality Print  
If you are using plain paper, try using recommended special paper (See  
Chapter 3). Dont handle the paper until the ink is dry. Adjust the Vertical  
Print Too Dark or Too Light  
Make sure your ink cartridges are fresh. Cartridges are good up to two  
years; after that the ink may become clogged. Cartridge expiration dates are  
printed on the package. Try using recommended special paper (See  
between 68°F to 91°F.  
Print Appears Dirty or Ink Seems to  
Run  
handle the paper until the ink is dry.  
The recommended environment for your fax machine is between 68°F to  
91°F.  
White Lines in Text or Graphics  
Stains Appear on the Reverse Side or Make sure the Printer Platen and Pick Up Roller are not dirty with ink mist.  
at the Bottom of the Page (See page 15-15).  
Vertical Black Lines When Receiving The senders scanner may be dirty. Ask the sender to make a copy to see if  
the problem is with the sending machine. Try receiving from another fax  
machine.  
If the problem continues, call Brother Customer Service at 1-800-284-4329  
(in USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal).  
Received color fax prints only in  
B & W.  
Replace the color ink cartridges that are empty or nearly empty, and then  
Left and right margins are cut off.  
Horizontal lines appear in Text or  
Graphics.  
clean the print heads five times and the print has not improved, call Brother  
Customer Service at 1-800-284-4329 (in USA), 1-800-853-6660 (in  
Canada) or 1-514-685-6464 (in Montreal).  
Phone Line or Connections  
Dialing does not work.  
Check for a dial tone. Change TONE/PULSE setting (See Setting Tone/  
sure the curled handset cord is not in the EXT jack. Check power cord  
connection. Send a manual fax by pressing Hook/Hold––OR––by lifting  
the handset, and dialing the number. Wait to hear the fax receiving tones  
before pressing Black Fax Start.  
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15 - 7  
             
DIFFICULTY  
SUGGESTIONS  
Fax Machine Does Not Answer When Make sure the fax machine is in the correct receiving mode for your setup  
Called  
(either FAX ONLY, FAX/TEL or TAD: ANSWER MACH). Check for  
dial tone. If possible, call your fax machine to hear it answer. If there is still  
no answer, check the telephone line cord connection. If there is no ringing  
when you call your fax machine, call your telephone company to check the  
line.  
There is no dial tone on the handset.  
Press Hook/Hold––OR––Lift the handset. If you hear no dial tone, check  
telephone line cord connections at the fax machine and wall jack. Check  
that the handset curled cord is connected to the fax machines handset jack.  
Test the jack with another single line telephone. If no dial tone on the wall  
outlet, call your telephone company.  
Sending Faxes  
Poor Transmission Quality  
Try changing your resolution to FINE or S.FINE. Make a copy to verify  
your fax machines scanner operation.  
Transmission Verification Report  
says Result:NG”  
There is probably temporary noise or static on the line. Try sending the fax  
again. If the problem continues, call the telephone company to check your  
phone line.  
Vertical Black Lines When Sending  
If the copy you made shows the same problem, your scanner is dirty  
Handling Incoming Calls  
Fax Machine HearsVoice as CNG If your fax machine is set to Easy Receive ON, it is more sensitive to  
Tone  
sounds. Your fax machine may mistakenly interpret certain voices or music  
on the line as a calling fax machine and respond with fax receiving tones.  
Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by  
Transferring a Fax Call to the Fax  
Machine  
If you answered at the fax machine, press Black Fax Start and hang up  
immediately. If you answered at an extension phone, press your Fax  
Receive Code (default setting is 51). When your fax machine answers,  
hang up.  
Custom Features on a Single Line  
If you have Call Waiting, Call Waiting/Caller ID, Ring Master, Voice Mail,  
an alarm system or any other custom feature on a single phone line with  
your fax machine, it may create a problem sending or receiving fax data.  
For example: If you are sending or receiving a fax message while a custom  
feature signal comes through on the line, the signal can temporarily  
interrupt or disrupt the fax data. Brothers ECM feature should help  
overcome this problem. This condition is related to the telephone system  
industry and is common to all devices that send and receive information on  
a single, shared line with custom features. If avoiding a slight interruption  
is crucial to your business, a separate line with no custom features is  
recommended.  
15 - 8 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
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How to Improve Print Quality  
Cleaning the Print Head  
Clean the print head if you get a horizontal line in the text or graphics on your  
printed pages. There are two print heads; each contains two print cartridges. You  
can clean either black and cyan, yellow and magenta, or all four colors by using  
Ink.  
Caution  
Do NOT clean the print head by touching it with your hand or a cloth.  
1
2
Press Ink.  
Press 1 to choose 1.CLEANING.  
or  
3
Press  
to choose the color you want to clean, and then press Menu/Set.  
The fax machine will clean the print head automatically. When cleaning is  
finished, the fax machine will go back online automatically.  
If you clean the print head at least five times and the print has not improved, call  
Brother Customer Service for assistance at 1-800-284-4329 (in USA),  
1-800-853-6660 (in Canada), or 1-514-685-6464 (in Montreal).  
Note  
Print Quality Check  
If the print quality is not satisfactory, you can print a Print Quality Check Sheet  
to help you identify settings you may need to change.  
1
2
Press Menu/Set, 4.  
4.TEST PRINT  
Press Black Fax Start.  
The fax machine begins printing the  
Print Quality Check Sheet.  
The LCD shows:  
IS STEP “A” OK?  
1.YES 2.NO  
3
Check the sheet to see if the quality and  
alignment are OK by following STEPs A and B.  
STEP A: Color Block Quality Check  
The LCD shows:  
IS STEP “A” OK?  
1.YES 2.NO  
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15 - 9  
                 
Check the quality of the four color blocks in the sheet. (BLACK/CYAN/  
YELLOW/MAGENTA).  
If the quality is OK for all colors, press 1 (YES) to go to STEP B––OR––  
If white horizontal lines appear in some color blocks below, press 2 (NO).  
OK  
Poor  
The LCD will ask you if the print quality  
is OK for each color.  
BLACK OK?  
1.YES 2.NO  
Press 2 (NO) for any color with a problem.  
The LCD shows:  
START CLEANING?  
1.YES 2.NO  
Press 1 (YES). the fax machine will start cleaning the colors.  
After cleaning is finished, press Black Fax Start. The fax machine will start  
printing the Print Quality Check Sheet again and then return to STEP A. If  
STEP A is OK, press 1 to proceed to STEP B.  
STEP B: Alignment Check  
The LCD shows:  
IS STEP “B” OK?  
1.YES 2.NO  
Check the 600 DPI and 1200 DPI test prints to see if number 5 most closely  
matches number 0. If the number 5 sample of both the 600 DPI and 1200 DPI  
are the best matches, press 1 (YES) to finish STEP B––OR––  
If another test print number is a better match for either 600 DPI or 1200 DPI,  
press 2 (NO) to select it.  
600 DPI  
}
Do NOT select  
1200 DPI  
}
15 - 10 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
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For 600 DPI, press the number of the test  
print that most closely matches the  
number 0 sample (1-8).  
600DPI ADJUST  
SELECT BEST #  
For 1200 DPI, press the number of the  
test print that most closly matches the  
number 0 sample (1-8).  
1200DPI ADJUST  
SELECT BEST #  
4
5
Repeat Steps 1 and 2 (in Print Quality Check) to print another sample Print  
Quality Check Sheet, and then check it.  
Press Stop/Exit.  
When an ink head nozzle is clogged  
the printed sample looks like this.  
After the ink head nozzle is cleaned,  
the horizontal lines are gone.  
If you still see missing ink in this Print Quality Check Sheet, repeat the cleaning  
and test print procedures at least five times. If ink is still missing after the fifth  
cleaning and test print, replace the ink cartridge for the clogged color. (Perhaps  
the ink cartridge was in your fax machine over six months or the expiration date  
written on the cartridge package has passed. Or, the ink may not have been  
stored properly before use.)  
After replacing the ink cartridge, check it by printing another Print Quality  
Check Sheet. If the problem still exists, repeat the cleaning and test print  
procedures at least five times for the new ink cartridge. If ink is still missing,  
call Customer Service at 1-800-284-4329 (in USA), 1-800-853-6660 (in  
Canada) or 1-514-685-6464 (in Montreal).  
Caution  
Do NOT touch the print head. Touching the print head may cause permanent  
damage and may void the print heads warranty.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
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15 - 11  
Packing and Shipping the Fax Machine  
Whenever you transport the fax machine, use the packing materials that came with your  
fax machine. If you do not pack the fax machine correctly, you could void your warranty.  
1
First, remove all the ink cartridges and attach the white shipping cover. (See  
Replacing the Ink Cartridges, page 15-16.) After attaching the white shipping  
cover, press the all ink cartridge covers down.  
To attach the white shipping cover  
Caution  
Damage to your print head resulting from packing without the shipping cover will void your warranty.  
2
Attach the protective yellow bar, and then close the top cover and control panel  
cover until they click into place.  
ProtectiveYellow Bar  
3
Unplug the fax machine from the telephone wall jack and remove the telephone  
line cord from machine.  
Caution  
Do not unplug the fax machine after a print job until you hear the final click.  
Unplug the fax machine from the AC outlet.  
Unplug the USB cable from the fax machine, if it is connected.  
4
5
6
Remove the paper wire extension, paper tray, document support, document wire  
extension, handset and handset curled cord.  
If you are packing the machine for the Brother Exchange Service, keep these  
items and return only the machine.  
Note  
15 - 12 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
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7
Wrap the fax machine in the plastic bag and place it in the original carton with  
the original packing material.  
8
Pack the printed materials in the original carton as shown below. Do not pack  
the used ink cartridges in the carton.  
If you are returning your machine to Brother as part of the Exchange Service,  
pack only the fax machine. Keep all separate parts and printed materials to use  
with your Exchangemachine.  
Note  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
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15 - 13  
9
Close the carton.  
15 - 14 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
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Routine Maintenance  
Cleaning the Scanner  
Unplug the fax machine, and then open the control panel cover. Clean the flat  
white pressure bar and the glass strip under the bar with isopropyl alcohol on a  
lint-free cloth.  
Cleaning the Fax Machine Printer Platen  
WARNING  
I Be sure to unplug the fax machine from the AC power outlet before cleaning the  
printer platen.  
I Be careful not to touch the paper feed star wheels, flat cable and encode film.  
When you want to clean your fax machine printer platen, wipe it with a lint free  
cloth that is dry.  
Paper Feed Star Wheel  
Encode Film  
Do NOT Touch!  
Do NOT Touch!  
Flat Cable  
Do NOT Touch!  
Clean Here  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
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15 - 15  
           
Replacing the Ink Cartridges  
Your fax machine is equipped with an ink dot counter that automatically  
monitors the ink level in each color cartridge. When the counter detects an ink  
cartridge is running out of ink, the fax machine will notify you with a message  
on the LCD.  
The LCD shows you which color cartridges are low or empty. Be sure to follow  
the LCD prompts so you replace the color cartridges in the appropriate order.  
When the ink cartridges are running low, you must use the Ink key to begin  
the cartridge replacement (Steps 1 to 3). If the ink is empty, skip to Step 4.  
1
2
Press Ink.  
Press 2 to choose 2. REPLACE INK.  
If one or more ink cartridges are empty, for example Black, the LCD showsINK  
EMPTY BLACK and PLS OPEN COVER  
3
4
Open the control panel cover, and then lift the top cover.  
Push the appropriate colored ink cartridge covers and remove the ink cartridge.  
SH  
PUSH  
PUSH  
PUSH  
Ink Cartridge  
Covers  
5
Open the new ink cartridge bag for the color shown on the LCD, and then take  
out the ink cartridge.  
15 - 16 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
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6
Hold the new ink  
cartridge as shown in  
the illustration, and  
then peel the sealing  
tape from the side of  
the ink cartridge.  
Peel in the direction  
away from you!  
Carefully peel the tape  
in the direction away  
from you.  
Opening  
To prevent spilling ink and staining your hands and clothing, remove the  
sealing tape gently.  
Note  
7
Each color has its own correct position. Insert each new ink cartridge into the  
carriage.  
8
After installing the ink cartridges, close the top cover and control panel cover.  
Your fax machine prepares for a head cleaningand goes online. The LCD  
prompts you to verify a new ink cartridge was inserted for each color you  
removed. Example: DID YOU CHANGE BLCK? 1. YES 2. NO.  
If the ink cartridge you installed is not a brand new one, please make sure to  
select 2.  
9
For each new cartridge, press 1 on the dial pad to reset the ink dot counter for  
that color automatically. (The ink dot counter enables the fax machine to notify  
you when a color is running low.)  
The fax machine will enter a cleaning cycle for approximately 3 minutes for  
each replaced cartridge. The LCD alternately shows CLEANING and  
PLEASE WAIT.  
When the fax machine completes the cleaning cycle, the LCD returns to Standby  
mode (date and time).  
WARNING  
If ink gets in your eyes, irrigate them with water immediately and consult a  
doctor if you are concerned.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
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15 - 17  
Caution  
I DO NOT remove ink cartridges if you do not need to replace them. If you do  
so, it may reduce the ink quantity and the printer will not know the quantity of  
ink left in the cartridge.  
I DO NOT shake the ink cartridges, because the ink may spill when you take off  
the sealing tape.  
I If ink stains your body or clothing, wash with soap or detergent immediately.  
I If you install an ink cartridge in the wrong color position, you must clean the  
print head several times before you start printing (after correcting the cartridge  
installation) because the colors were mixed.  
I Once you open an ink cartridge, install it in the fax machine and use it up within  
six months of installation. Use unopened ink cartridges by the expiration date  
written on the cartridge package.  
I DO NOT refill the ink cartridges. Attempting to use refilled cartridges and using  
incompatible inks may cause damage to the print head in this machine and such  
damage will not be covered by warranty. Warranty coverage does not apply to  
problems caused by the use of 3rd party ink or 3rd party ink cartridges. Use only  
genuine Brother ink cartridges.  
If the INK EMPTY message is on the display after you have installed ink  
Note  
cartridges, check that the ink cartridges are installed correctly.  
If you still cannot solve a problem with your fax machine, call Brother Customer  
15 - 18 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
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S
Specifications  
S
Fax  
Compatibility  
Coding System  
Modem Speed  
ITU-T Group 3  
MH/MR/MMR/JPEG  
33600-2400 bps  
Automatic Fallback  
Cut Sheet Size  
Min. 3.5" (W) × 5.0" (L)  
Max. 8.5" (W) × 14.0" (L)  
Scanning Width  
Printing Width  
8.2 inches (208 mm)  
8 inches (203.2 mm)  
Automatic Document Feeder up to 20 sheets (20 lbs.), staggered  
(ADF)  
Multi-purpose Sheet Feeder 100 Sheets (20 lbs.)  
Printer Type  
Gray Scale  
LCD  
Ink Jet  
256 levels (Error Diffusion)  
1 line, 16 characters  
Standard, Sequential  
Polling Types  
Contrast Control  
Automatic/Super Light/Super Dark  
(manual setting)  
Resolution  
Horizontal 203 dot/inch (8 dot/mm) (B&W/Color)  
Vertical Standard 98 line/inch (B&W only)  
(3.85 line/mm)  
196 line/inch (Color)  
(7.7 line/mm)  
196 line/inch (B&W/Color)  
(7.7 line/mm)  
Fine  
Photo  
196 line/inch (B&W only)  
(7.7 line/mm)  
Superfine 392 line/inch (B&W only)  
(15.4 line/mm)  
Memory Capacity  
8 MB (up to 480 pages)*  
* Pagesrefers to the Brother Standard Chart No.1(a typical business  
letter, Standard resolution, MMR code). Specifications and printed materials  
are subject to change without prior notice.  
S P E C I F I C A T I O N S  
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S - 1  
       
One Touch Dial  
Speed Dial  
12 stations  
100 stations  
Automatic Redial  
Auto Answer  
3 times at 5 minute intervals  
0, 1, 2, 3 or 4 rings  
Communication Source  
Public switched telephone network  
Operating Environment 5095° F (1035° C)  
Best Print Quality  
Power Source  
6891° F (2033° C)  
120V AC 50/60Hz  
(USA, Canadian Version Only)  
Power Consumption  
Dimensions  
Standby: under 7 watts  
Peak: under 35 watts  
19.1 × 13.5 × 8.5 (inch)  
486 × 342 × 217 (mm)  
Weight  
14.3 lb/6.5 kg  
Printer  
Print Method  
Resolution  
Piezo with 75 × 4 nozzles  
2400 × 1200 dots per inch (DPI)  
1200 × 1200 dots per inch (DPI)  
600 × 600 dots per inch (DPI)  
600 × 300 dots per inch (DPI)  
600 × 150 dots per inch (DPI)  
Print Speed  
up to 10 pages/minute (Mono)  
up to 8 pages/minute (Color)  
Controller  
USB Interface  
A Standard Universal Serial Bus cable that is no  
longer than 6 feet (1.8 m)  
(not included)  
To meet FCC emission requirements for the fax machine, you must attach the  
included filter core and cable tie to a USB cable (USB cable not included).  
Note  
S - 2  
S P E C I F I C A T I O N S  
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Print Media  
Paper Input  
Automatic loading from the Multi-Purpose  
Sheet Feeder  
I Paper type:  
Plain paper, inkjet paper (coated paper),  
glossy paper, transparencies and envelopes  
I Paper size:  
A4, Letter, Legal  
Width  
Length  
Weight  
3.58.5" (89216 mm)  
514" (127356 mm)  
1732 lb (64120 g/m2)  
Thickness 0.003-0.006" (0.08-0.15 mm)  
envelopes: up to 0.02" (0.52 mm)  
postcard: up to 0.009" (0.23 mm)  
glossy paper: up to 0.007" (0.18 mm)  
I Maximum feeder capacity: Approx. 100  
sheets of 20 lb (75 g/m2) plain paper.  
Paper Output  
Approximately 50 sheets of plain paper  
(Face up print delivery to the paper output tray)  
We recommend that you remove printed sheets from  
the paper output tray immediately after printing.  
Consumable Items  
Ink  
Black and 3 individual color ink cartridges  
separate from the two print heads.  
S P E C I F I C A T I O N S  
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S - 3  
   
G
Glossary  
ADF (Automatic Document Feeder) Refers to the number of pages that can be placed in the  
document feeder and fed one at a time automatically.  
Auto Dial List A listing of names and numbers stored in Speed Dial memory, in numerical order.  
automatic fax transmission Sending a fax without picking up the handset of an external  
phone.  
Automatic Redial A feature that enables your fax machine to redial the last fax number if the  
original fax did not go through because the line was busy or there was no answer.  
Backup Print Your fax machine prints a copy of every fax that is received and stored in  
memory. This is a safety feature so you will not lose messages during a power failure.  
Batch Transmission As a cost savings feature, all delayed faxes to the same fax number will  
be sent as one transmission.  
beeper The sound the keys make when they are pressed, an error occurs or a document has been  
received or transmitted.  
beeper volume Volume setting for the beep when you press a key or make an error.  
Brightness Changing the Brightness makes the whole image lighter or darker.  
Broadcasting (Not Available for Color Faxes) The ability to send the same fax message to  
more than one location.  
Caller ID A service purchased from the telephone company that lets you see the number (or  
name) of the party calling you.  
cancel job You can cancel a programmed job, like Delayed Fax or Polling.  
CNG tones The special tones (beeps) sent by fax machines during automatic transmission to  
tell the receiving machine that they are a from fax machine.  
communication error (or Comm. Error) An error during fax sending or receiving, usually  
caused by line noise or static.  
Coding Method Method of coding the information contained in a document. All fax machines  
must use a minimum standard of Modified Huffman (MH). Your fax machine is capable of  
greater compression methods, Modified Read (MR) and Modified Modified Read (MMR), if  
the receiving machine has the same capability.  
Compatibility Group The ability of one fax unit to communicate with another. Compatibility  
is assured between ITU-T Groups.  
Contrast Setting to compensate for dark or light documents, by lightening dark originals or  
darkening light originals.  
Cover Page Prints a page at the other partys fax machine that contains the sender and  
recipients name and fax number, number of pages and comment. You can generate an  
electronic cover page at the other end with pre-programmed information from memory or you  
can print a sample cover page to fax with your original.  
Cover Page Message The comment that is on the Cover Page. This is a programmable  
feature.  
Delayed Fax (Not Available for Color Faxes) Sends your faxes at a later time that day.  
G - 1  
G L O S S A R Y  
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Distinctive Ring A service purchased from the Telephone Company that provides another  
phone number on an existing phone line. The Brother fax machine uses the new number to  
simulate a dedicated fax line.  
Dual Access (Not Available for Color Faxes) Your fax machine can scan outgoing faxes or  
scheduled jobs into memory at the same time it is sending a fax or receiving or printing an  
incoming fax.  
Easy Receive Enables your fax machine to respond to CNG tones if you interrupt a fax call by  
answering it.  
ECM (Error Correction Mode) Detects errors during fax transmission and resends the  
page(s) of the document that had an error.  
Electronic Cover Page A preprogrammed cover page that is transmitted from the fax  
machines memory, eliminating the need for creating cover pages manually.  
extension phone A telephone on the fax number that is plugged into a separate wall jack.  
external phone A TAD (telephone answering device) or telephone that is plugged into the  
EXT jack of your fax machine.  
Fax Activity Report Lists information about the last 200 incoming and outgoing faxes. TX  
means Transmit. RX means Receive.  
Fax Forwarding (Not Available for Color Faxes) Sends a fax received in memory to another  
preprogrammed fax number.  
Fax Storage (Not Available for Color Faxes) You can print stored faxes later, or retrieve them  
from another location using Fax Forwarding, Paging, or Remote Retrieval operations.  
fax tones The signals sent by sending and receiving fax machines while communicating  
information.  
Fine resolution 196 × 203 dpi. It is used for small print and graphs.  
gray scale The shades of gray available for copying and faxing photographs.  
Group number A combination of One Touch and Speed Dial numbers that are stored on a One  
Touch key or Speed Dial location for Broadcasting.  
Ink button Cleans the print head and/or resets the ink dot counter after replacing an ink cartridge.  
Interval The preprogrammed time period between automatically printed Activity Reports. You  
can print Activity Reports on demand without interrupting this cycle.  
LCD (liquid crystal display) The display screen on the fax machine that shows interactive  
messages during On-Screen Programming. The LCD shows the date and time while the  
machine is idle.  
manual fax When you lift the handset of your external telephone so you can hear the receiving  
fax machine answer before you press Start to begin transmission.  
Menu Mode The programming mode for changing the settings for your fax machine.  
Next Fax Reservation Dual Access accepts the next original in the ADF for realtime  
transmission while the Memory is full.  
One Touch Keys on the fax machine control panel where you can store numbers for easy  
dialing.  
Out of Paper Reception Receives faxes into the fax machines memory when the machine is  
out of paper.  
G L O S S A R Y  
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G - 2  
Overseas mode Makes temporary changes to the fax tones to accommodate noise and static  
on overseas phone lines.  
Paging Feature enables your fax machine to call your pager when a fax is received into its memory.  
Pause Allows you to place one or more 3.5 second delays in the dialing sequence of stored One  
Touch and Speed Dial numbers.  
Photo resolution (Not Available for Color Faxes) Varying shades of gray provide the best  
representation of photographs.  
Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages.  
printer alarm Audible alarm when the printer is not able to print.  
Pulse (For Canada only) A form of rotary dialing on a telephone line.  
Real Time Transmission When memory is full, you can send documents in real time.  
Reduction reduces the size of incoming faxes.  
remaining jobs You can check which jobs are waiting in memory and cancel jobs individually.  
Remote Activation allows you to transfer a fax call, answered at an extension phone, to the  
fax machine.  
Remote Retrieval Access Code The four-digit code (159 ) that allows you to call and  
access your fax machine from a remote location.  
Resolution The number of vertical and horizontal lines per inch. See: Standard, Fine, Super  
Fine and Photo.  
Ring Delay The number of rings before the fax machine answers in FAX ONLY and FAX/TEL  
modes.  
Ring Volume Volume setting for the fax machines ring.  
Speaker Volume You can set the volume when your fax machine is on Hook/Hold.  
Speed Dial A preprogrammed number for easy dialing. You must press the Search/Speed  
Dial button and then #, two digit code to start the dialing process.  
Standard resolution 98 × 203 dpi. Use it for regular size text and quickest transmission.  
Station ID The stored information that appears on the top of faxed pages. It includes the  
senders name and fax number.  
Super Fine resolution (Not Available for Color Faxes) 392 × 203 dpi. It is best for very small  
print and line art.  
TAD (telephone answering device) You can connect an external TAD to the EXT. jack of  
the fax machine for TAD: ANSWER MACH. mode.  
temporary settings You can select certain options for the next fax transmission or copy you  
make without changing the default settings.  
Tone The telephone line mode that is used for dialing with Touch Tone telephones.  
transmission The process of sending documents over the phone lines from your fax machine  
to the receiving fax machine.  
Transmission Verification Report A listing of each transmission that shows its date, time,  
and number of pages. OK means delivered; NG means failed.  
User Settings List A printed report that shows the current settings of your fax machine.  
G - 3  
G L O S S A R Y  
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Index  
A
C
canceling  
automatic  
cleaning  
copy  
B
Brother  
I N D E X  
I - 1  
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D
sending  
dialing  
document  
E
F
fax  
G
codes  
H
I - 2  
I N D E X  
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I
P
paper  
J
EXT. jack  
L
M
manual  
R
Receive mode  
resolution  
O
fax (Standard, Fine, SuperFine, Photo)  
One Touch numbers  
I N D E X  
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I - 3  
Remote Retrieval Access Card  
If you plan to receive fax messages while away from your machine, carrying the  
Remote Retrieval Access Card printed below will serve as a convenient  
reminder of the retrieval procedures. Simply cut out the card and fold it to fit  
your wallet or organizer. Keeping it handy will help you derive the full benefit  
of your machines forwarding, paging and remote retrieval features.  
ADR  
C
CSE  
A
TIREVAL  
R
MTOE  
1
2
3
4
5
6
R
Fold  
Fold  
R E M O T E R E T R I E V A L A C C E S S C A R D  
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R - 1  
 
4
3
2
1
Fold  
Fold  
R - 2  
R E M O T E R E T R I E V A L A C C E S S C A R D  
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EQUIPMENT ATTACHMENT LIMITATIONS  
(For Canada Only)  
NOTICE:  
The industry Canada label identifies certified equipment. This certification  
means that the equipment meets telecommunications network protective,  
operational and safety requirements as prescribed in the  
appropriate Terminal Equipment Technical Requirements document(s). The  
Department does not guarantee the equipment will operate to the user’s  
satisfaction.  
Before installing this equipment, users should ensure that it is permissible to  
be connected to the facilities of the local telecommunications company.  
The equipment must also be installed using an acceptable method of  
connection. The customer should be aware that compliance with the above  
conditions may not prevent degradation of service in some situations.  
Repairs to certified equipment should be coordinated by a representative  
designated by the supplier. Any repairs or alterations made by the user to  
this equipment, or equipment malfunctions, may give the telecommunications  
company cause to request the user to disconnect the equipment.  
Users should ensure for their own protection that the electrical ground  
connections of the power utility, telephone lines and internal metallic water  
pipe system, if present, are connected together. This precaution may be  
particularly important in rural areas.  
Caution:  
Users should not attempt to make such connections themselves,  
but should contact the appropriate electric inspection authority, or electrician,  
as appropriate.  
NOTICE:  
The Ringer Equivalence Number (REN) assigned to each terminal device  
provides an indication of the maximum number of terminals allowed  
to be connected to a telephone interface. The termination on an interface  
may consist of any combination of devices subject only to the requirement  
that the sum of the Ringer Equivalence Numbers of all the devices does not  
exceed 5 REN=0.3  
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®
Brother International Corporation  
100 Somerset Corporate Boulevard  
P.O. Box 6911  
Bridgewater, NJ 08807–0911 USA  
Brother International Corporation (Canada) Ltd.  
1 rue Hôtel de Ville,  
Dollard-des-Ormeaux, QC, CANADA H9B 3H6  
Visit us on the World Wide Web  
http://www.brother.com  
These fax machines are made for use in the USA and CANADA only. We cannot  
recommend using them overseas because it may violate the Telecommunications  
Regulations of that country and the power requirements of your multi-function center may  
not be compatible with the power available in foreign countries. Using USA or CANADA  
models overseas is at your own risk and will void your warranty.  
LE65980011  
Printed in Malaysia  
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