USER’S GUIDE
FAX-1020e
FAX-1030e
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User-Friendly Programming
We have designed your fax machine with on-screen programming using navigation keys.
User-friendly programming helps you take full advantage of all the functions your machine has to
Because you do all your programming on the LCD, we created step-by-step on-screen prompts to
help you program your machine. All you need to do is follow the prompts as they guide you through
the function menu selections and programming options and settings.
A complete list of the function selections, options, and settings that are available is provided in the
Function Mode
You can access the Function Mode by pressing Menu/Set.
When you enter the Function Mode, your machine displays a list of main menu options from which
you can choose. These options appear one after the other on the display. Select an option by pressing
Menu/Set when the option appears on the LCD.
You can “scroll” more quickly through options by pressing
. When the screen displays your
selection, press Menu/Set. (Use to scroll backward if you passed your choice or to save key
strokes. Both arrow keys show all options, in the opposite order.)
When you finish a function, the screen displays ACCEPTED.
If you want to exit the Function Mode, press Stop/Exit
.
Alternating Displays
The LCD sometimes alternates between the currently selected option, and a help message giving
brief instructions about how to proceed. The display you will probably see most often is shown
below, showing you that when you place a document in the feeder, you can either dial a number to
send it as a fax or press the copy key to make a copy of the document.
FAX: NO. & START
COPY: PRESS COPY
ii
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THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than which it was
originally purchased, and does not offer any warranty in the event that this product is used on public
telecommunication lines in another country.
iii
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Table of Contents
BASIC USE
Receiving a Fax ................................................................................. 27
iv
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ADVANCED USE
Secure Polling....................................................................................54
MAINTENANCE
APPENDIX
Accessory List....................................................................................99
v
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Preparation and Simple Use Guide
Simple steps to prepare and use the machine.
Follow these simple steps below to prepare and use the machine.
If you need further information, refer to BASIC USE or ADVANCED USE.
1
Make sure you have the items shown below
Document
Support
Paper Wire
Extension
Paper
Support
Telephone
Line Cord
Printing Cartridge*
(up to 420 pages A4)
Telephone
Handset
Handset
Curled Cord
1
3
5
2
4
6
7
8
9
10
12
One Touch
Name Labels
11
User’s
Guide
Quick Setup Guide
* The printing cartridge is already installed in the machine.
Keep the packing materials for possible future transport. If you do not pack
the machine properly, it could void your warranty.
2
Read the Quick Setup Guide
Follow the instructions on the Brother Quick Setup Guide to set up the machine.
3
Using the telephone
1
Pick up the handset.
2
3
When you hear a dial tone, dial the number, using the dial pad.
To hang up, replace the handset on its cradle.
Preparation and Simple Use Guide 1
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4
Setting the Document
I
Documents must be between 14.8 and 21.6 cm wide, and 15 and 60 cm long. Your fax
machine can only scan an image 20.8 cm wide, regardless of how wide the paper is.
I
I
Make sure you insert documents face down, top edge first.
Adjust the paper guides to fit the width of your document.
Paper Guides
I
I
The automatic document feeder (ADF) can hold up to 20 pages, feeding each one individually
through the fax machine. Use standard (64 g/m ~90 g/m ) paper when using the ADF; if you
are using heavier paper, feed each sheet individually to prevent paper jams.
2
2
Press Resolution (before you send the fax) to select the resolution for the document you are
sending. If you wish to send in STANDARD resolution, i.e. a general fax with no graphics,
then the default is STANDARD, and the resolution button need not be pressed. (See
•
DO NOT use, curled, wrinkled paper, folded, ripped paper, or paper with
staples, paper clips, paste, or tape attached.
•
•
•
DO NOT use, cardboard, newspaper, or fabric.
DO NOT use paper on which correction fluid has been used.
Make sure documents written with ink are completely dry.
5
1
Sending a fax automatically
Insert the document face down in the ADF.
Enter the fax number you want to call.
2
3
Press Fax Start.
IMPORTANT: Do not pick up the handset.
2
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6
Making a Single Copy
Insert the document face down in the ADF.
Press Copy.
1
2
3
To cancel, press Stop/Exit.
Your machine cannot scan anything closer than 4 mm from the edge of the paper.
Do NOT pull the paper while copying is in progress.
7
Setting up the Answer phone (TAD)
1
Press Menu/Set, 8, 1. The screen prompts you to choose a DOC (Document) setting.
2
3
Press
or
to select ON (or OFF), and press Menu/Set.
The screen prompts you to choose a VOICE setting.
Press or to select your setting from the list (ON, OFF or EXT), and press
Menu/Set when the screen displays your selection.
4
5
6
Press Stop/Exit.
Press Menu/Set, 8, 3. The screen prompts you to choose an OGM.
Press
or
to reach TAD MESSAGE.
This is the only setting you can select if you want to turn the Message Manager on.
7
8
9
Press Menu/Set.
Press
or
to select RECORD MSG and press Menu/Set.
Pick up the handset to record a message.
For example: Hello. We are unable to take your call at this time. Please leave a message after
the tone. If you wish to send a fax, please press 5 1, wait for the fax tones, then press the
10
11
12
Replace the handset. The Message Manager plays your OGM.
Press Stop/Exit.
Activate Message Manager (TAD) Mode by pressing
.
Preparation and Simple Use Guide 3
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Advice for Preparation and Simple Use Guide
Packing
Whenever you transport the machine, use the packing materials that came with your machine and
pack the machine correctly.
Choosing a Location
Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration
and shocks. Locate the machine near a telephone socket and a standard, earthed Mains socket.
Avoid placing your machine in a busy area. Do not place near heaters, air conditioners, water,
chemicals or refrigerators. Do not expose the machine to direct sunlight, excessive heat, moisture or
dust. Do not connect your machine to electrical outlets controlled by wall switches or automatic
timers. Disruption of power can wipe out information in the unit’s memory. Do not connect your
machine to electrical outlets on the same circuit as large appliances or other equipment that might
disrupt the power supply. Avoid connecting the fax machine near to interference sources such as
speakers or the base units of cordless phones.
Connecting the Power Cord
•
•
This fax must be earthed using a 3-pin plug.
Since the machine is earthed through the power outlet, you can protect
yourself from potentially hazardous electrical conditions on the telephone
network by keeping the power to your machine on when you connect it to
a telephone line. Similarly, you can protect yourself when you want to
move your machine, by disconnecting the telephone line first, and then
the power cord.
•
Lightning and power surges can damage this product! We recommend
that you use a quality surge protection device on the AC power line as well
as on the telephone line, or unplug the lines during a lightning storm.
Memory Storage
Your machine is equipped with an internal battery which will keep the date and time information for
up to about 15 hours (FAX-1030e) or about 9 hours (FAX-1020e) after power has been cut off. After
this time, the date and time will be lost and you will have to re-enter the information. In the event of
a power failure, all settings in the menus are stored permanently except for the settings that are valid
for the next fax only (e.g. contrast, overseas mode).
The FAX-1030e will retain any documents stored into the memory for up to 6 hours after a power
interruption.
The FAX-1020e will not retain any documents stored into the memory after a power interruption.
4
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Multi-Line Connections (PABXs)
Most offices use a central telephone system. While it is often relatively simple to connect the
machine to a key system or a PABX (Private Automatic Branch Exchange), we suggest that you
contact the company that installed your telephone system and ask them to connect the machine for
you. It is advisable to have a separate line for the machine. You can then leave the machine in
If the machine is to be connected to a multi-line system, ask your installer to connect the unit to the
last line on the system. This prevents the unit from being activated each time a telephone call is
received.
If you are installing the machine to work with a PABX:
1
It is not guaranteed that the unit will operate correctly under all circumstances with a PABX.
Any cases of difficulty should be reported first to the company that handles your PABX.
2
If all incoming calls will be answered by a switchboard operator, it is recommended that the
Answer Mode be set to MANUAL. All incoming calls should initially be regarded as telephone
calls.
3
The unit may be used with either pulse or tone dialling telephone service.
Preparation and Simple Use Guide 5
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Using Extension Telephones
It may be that your premises are already wired with parallel extension telephones, or you intend to
add extension telephones to your line, in addition to your machine. While the simplest arrangement
is straightforward parallel connection, there are some reasons as to why this arrangement will cause
unsatisfactory service, the most obvious of which is inadvertent interruption of a facsimile
transmission by someone picking up an extension telephone in order to make an outgoing call.
Additionally, remote activation may not operate reliably in such a simple configuration.
This machine may also be set to make a delayed transmission (i.e. a transmission at a pre-set time).
This pre-set job may coincide with someone picking up an extension handset.
Such problems can easily be eliminated however, if you arrange modification of your extension
wiring circuit, such that extension devices are connected “downstream” of your machine, in a
master/slave configuration. In such a configuration, this machine can always detect whether a
telephone is in use, thus it will not attempt to seize the line during that time. This is known as
“telephone off-hook detection.”
The inadvisable configuration is shown in figure 1 below, and the recommended master/slave
configuration is shown in figure 2.
This new connection configuration can be arranged by your contacting BT, Kingston upon Hull
Telecommunications, your PABX maintainer or a qualified telephone installation company as
appropriate. Simply explained, the extension telephone circuit should be terminated on a normal
modular plug (BT 431A style), which in turn should be inserted into the modular socket of the white
“T”-shaped connector provided as part of the line cord assembly.
EXTENSION
SOCKET
EXTENSION
SOCKET
MASTER
SOCKET
INCOMING
LINE
FAX
NOT RECOMMENDED CONNECTION OF EXTENSION SOCKETS
Fig. 1.
DISCONNECT
EXTENSION
SOCKET
EXTENSION
SOCKET
MASTER
SOCKET
INCOMING
LINE
FAX
FAX MACHINE MUST BE PLUGGED
INTO MASTER SOCKET
RECOMMENDED CONNECTION OF EXTENSION SOCKETS
Fig. 2.
6
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Connecting an External Telephone Answering Device (TAD)
Connections
1
You may connect an external TAD to your machine, as shown below.
TAD
TAD
2
Set the number of rings to one or two on your external TAD. (The fax machine’s Ring Delay
setting does not apply.)
3
4
5
6
Record the outgoing message on your external TAD (see below).
Set the external TAD to answer calls.
Set MESSAGE STORE (Function menu 8-1) to VOICE:EXT. (Only for FAX-1030e)
Set the Answer Mode to TAD:ANSWER MACH.. (Only for FAX-1020e)
On FAX-1030e, set the Answer Mode to TAD:MSG MGR.
Do not connect a TAD elsewhere on the same phone line––your machine
and TAD will both try to control the line.
Preparation and Simple Use Guide 7
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Outgoing Message (OGM) of External TAD
Timing is important in recording this message.
1
2
3
Record four seconds of silence at the beginning of your message. (This allows your machine
time to listen for the fax CNG tones of automatic transmissions before they stop.)
Try to record the shortest possible message on your telephone answering device (ideally less
than 10 seconds).
End your message by giving your Remote Activation Code for people sending manual faxes. For
example:
“After the beep, leave a message or send a fax manually by pressing 51.”
Please note that some faxes that are sent manually cannot be received automatically because some
fax machines do not send a fax tone in manual mode. In these cases you must inform callers that they
must enter the remote activation code to send a fax.
Sequence of External TAD Reception
When you leave your machine set in TAD mode, all calls will be answered by the externally
connected telephone answering device, and fax calls will be received automatically provided they
come from a machine which sends standard Calling tone (CNG).
Incoming Call
The call is picked up
by the TAD.
(Recommended short
TAD ring delay such
as 1 or 2 rings.)
The caller must press
The external TAD
outgoing message
begins (recommended
length of 10 seconds
or less).
Fax reception is
automatically
activated by
fax tone.
Start or enter your
remote activation
code to activate the
machine and press
Start.
Auto dial
fax call
Manual
fax call
Voice call
The fax message is
received on paper.
The caller leaves a
voice message on the
external TAD.
The fax message
is received on
paper.
The caller can also
send a fax message
after the voice message.
8
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Connecting an External Telephone
Your machine is equipped with a handset that you can use as a regular phone. However, you can also
connect a separate telephone to your machine, as shown below.
Extension
Telephone
External
Telephone
Whenever this external phone (or TAD) is in use, the screen displays EXT. TEL IN USE, and, if
the fax handset is lifted, an alarm sounds.
To disconnect the call on the external phone and switch to the fax, lift the handset and press Tel
(FAX-1020e) or Speaker phone (FAX-1030e).
Preparation and Simple Use Guide 9
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FAX-1020e Control Panel Overview
1
2
3
17
16
15
14
4
5
6
7
8
9
10 11 12 13
Shift
R
1
2
3
4
9
0
This key is used to access the “7” through
“12” One Touch numbers.
Redial/Pause
Redials the last number called. Also
inserts a pause in autodial numbers.
One Touch Dial Keys
These 6 keys give you access to 12
previously stored phone numbers.
Enlarge/Reduce
Use this key to enlarge or reduce copies
depending on the ratio you select: 150%,
125%, 120%, 100%, 93%, 87%, 75% or
50%.
Use this key to gain access to an outside
line and/or to recall the operator or
transfer a call to another extension when it
is connected to a PABX.
Search/Mute
Lets you dial stored phone numbers by
pressing # and a two-digit number. Also
lets you look up numbers stored in the
dialling memory. Also, lets you put calls
on hold.
Receive Mode
Use to select how the fax machine will
handle incoming calls.
Resolution
A
B
To reduce the image size automatically to
fit on to A4 paper, select AUTO.
Sort
Sets the resolution when you send a fax or
make a copy.
5
Use this key when you want multiple
copies of a multiple page original in order.
Copy
Makes a copy.
Tel
Use to shuttle the line between handset
and monitor speaker.
Dial Pad
Dials phone and fax numbers and can be
used as a keyboard for entering
information into the machine.
# key lets you switch the dialling type
during a telephone call from “PULSE” to
“TONE”.
Fax Start
Starts sending a fax.
Memory/Reports
C
D
6
7
With document in the ADF: Lets you take
advantage of memory transmission.
Without document in the ADF: Lets you
access the Reports menu so you can select
a report to print: HELP LIST,
QUICK-DIAL, JOURNAL,
XMIT REPORT, TEL.INDEX,
SYSTEM SETUP and
8
MEMORY STATUS List.
10
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Navigation Keys:
E
Menu/Set
Lets you access the menu and
programming mode and stores your
settings in the machine.
or
Press to scroll forward or backward to set
a menu selection
Also, you can use these keys to do an
alphabetical search for the names of
stored numbers.
or
Press to scroll through the menus and
options.
—OR—
You can press these keys to adjust the ring
or speaker volume.
Stop/Exit
F
G
Stops a fax, cancels an operation, or exits
from function menu mode.
Liquid Crystal Display
The LCD displays messages to help you
set up and operate your fax machine.
Preparation and Simple Use Guide 11
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FAX-1030e Control Panel Overview
21
20
19
18
1
2
3
4
5
17
16
6
7
8
9
10
11 12 13 14 15
DIGITAL TAD
Speaker phone
1
9
0
Lets you activate Message Manager.
Also, notifies you that you have voice or
fax messages in the memory.
Shift
This key is used to access the “7” through
“12” One Touch numbers.
Redial/Pause
Redials the last number called. Also
inserts a pause in autodial numbers.
One Touch Dial Keys
These 6 keys give you access to 12
previously stored phone numbers.
MIC (Microphone)
Picks up your voice when you speak to
another party using Speaker Phone.
Enlarge/Reduce
Use this key to enlarge or reduce copies
depending on the ratio you select: 150%,
125%, 120%, 100%, 93%, 87%, 75% or
50%.
Lets you speak to the person at the other
end and dial telephone and fax numbers
without lifting the handset.
Dial Pad
2
3
4
5
6
Dials phone and fax numbers and can be
used as a keyboard for entering
information into the machine.
# key lets you switch the dialling type
during a telephone call from “PULSE” to
“TONE”. # key also lets you skip to the
next message when you are playing voice
messages and
key lets you repeat the
last message when you are playing voice
messages.
R
Use this key to gain access to an outside
line and/or to recall the operator or
transfer a call to another extension when it
is connected to a PABX.
A
B
Search/Mute
Lets you dial stored phone numbers by
pressing # and a two-digit number. Also
lets you look up numbers stored in the
dialling memory. Also, lets you put calls
on hold.
Receive Mode
Use to select how the fax machine will
handle incoming calls.
To reduce the image size automatically to
fit on to A4 paper, select AUTO.
Sort
Use this key when you want multiple
copies of a multiple page original in order.
Copy
7
8
C
Makes a copy.
12
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Resolution
D
Sets the resolution when you send a fax or
make a copy.
Fax Start
Starts sending a fax.
Memory/Reports
E
F
Lets you take advantage of memory
transmission. Also, access the Reports
menu so you can select a report to print:
HELP LIST, QUICK-DIAL,
JOURNAL, XMIT REPORT,
TEL.INDEX, SYSTEM SETUP and
MEMORY STATUS List.
Navigation Keys:
G
Menu/Set
Lets you access the menu and
programming mode and stores your
settings in the machine.
or
Press to scroll forward or backward to set
a menu selection
Also, you can use these keys to do an
alphabetical search for the names of
stored numbers.
or
Press to scroll through the menus and
options.
—OR—
You can press these keys to adjust the ring
or speaker volume.
Stop/Exit
H
I
J
K
Stops a fax, cancels an operation, or exits
from function menu mode.
Liquid Crystal Display
The LCD displays messages to help you
set up and operate your fax machine.
Erase
Lets you delete voice messages, fax
messages or all messages.
Play/Record
Lets you listen to voice messages and
print fax messages stored in memory. This
also lets you record telephone calls.
Preparation and Simple Use Guide 13
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1
Setup
Initial Settings
Setting the Date and Time
The screen displays the date and time you set, whenever the machine is in stand-by mode. It will print
the date and time on every fax you send.
In the event of a power failure, the machine maintains date and time information for about 15 hours
(FAX-1030e), about 9 hours (FAX-1020e).
1
2
3
4
5
6
Press Menu/Set, 1, 1.
Enter the two digits of the year, and press Menu/Set. “03” is registered as 2003 in the machine.
Enter two digits for the month and press Menu/Set.
Enter two digits for the day and press Menu/Set.
Enter the time in 24 hour format and press Menu/Set.
Press Stop/Exit.
Setting the Station ID
You can store your name, fax number and telephone number in this setting. The name and fax
number will be printed on the fax cover pages and all fax pages that you send. (The telephone
It is important that you enter the fax and telephone numbers in the internationally standardised
format, i.e. in accordance with the following strict sequence:
- The “+” (plus) character (by pressing
key)
- Your Country Code (e.g. “44” for the United Kingdom, “41” for Switzerland)
- Your local area code minus any leading “0” (“9” in Spain)
- A space
- Your number on the local exchange, using spaces to aid readability as appropriate.
As an example, if the machine is installed in the United Kingdom and the same line is to be used for
both fax and voice calls, and your national telephone number is 0161-444 5555, then you must set
the fax and telephone number parts of your station ID as: +44 161-444 5555
1
2
3
4
Press Menu/Set, 1, 2.
Enter your fax number (up to 20 digits) and press Menu/Set.
Enter your telephone number (up to 20 digits) and press Menu/Set.
Enter your name (up to 20 characters) using the dial pad and the chart. To enter a space press
twice.
5
6
Press Menu/Set.
Press Stop/Exit.
14 Chapter 1
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I The telephone number you enter is used only for the Call Back Message and
Cover Page features.
I If you do not enter a fax number, no additional information can be entered.
I To enter a space, press
once between numbers and twice between
characters.
I If your Station ID has already been programmed, the screen prompts “1” to
make a change, or “2” to exit without changing.
Custom Settings
Volume Settings
Beeper Volume
You can set the beeper to LOW, HIGH or OFF. The machine comes set to LOW. When the beeper
is set to LOW or HIGH, the machine beeps every time you press a key or make an error, and at the
end of sending or receiving a fax.
1
2
3
4
Press Menu/Set, 1, 3.
Press or to select your setting.
When the screen displays the setting you want, press Menu/Set.
Press Stop/Exit.
Speaker Volume
You can adjust the speaker volume. If you have FAX-1020e, you must lift the handset, then press
Tel before you can adjust the volume. If you have FAX-1030e, press Speaker phone.
Press
or
to adjust the volume level. The screen displays the setting you are choosing. Each
key press changes the volume to the next setting. The new setting will remain until you change it
again.
If you have FAX-1030e, you can adjust the speaker volume while you are listening
to your OGM (Outgoing Message) and ICMs (incoming messages).
If you turn Incoming Recording Monitor to OFF (Menu/Set
,
8
,
5) on FAX-1030e,
the Speaker for screening calls will be disabled and you won’t hear callers leaving
messages. The volume for other operations can still be controlled using
.
and
Setup 15
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Ring Volume
You can adjust the ring volume when your fax machine is idle. You can select a ring volume level
or press
or
until the ring is off.
Press
or
to adjust the volume level. With each key press, the fax machine rings so you can
hear the current setting and the display shows the setting you are choosing. Each key press changes
the volume to the next setting. The new setting will remain until you change it again.
PABX and TRANSFER
Your machine is initially set to be connected with PSTN (Public Switched Telephone Network)
lines. However many offices use a central telephone system or Private Automatic Branch Exchange
(PABX). Your fax can be connected to most types of PABX. You can gain access to the outside line
from your fax connected to PABX by just pressing R.
Also, you can transfer a call to another extension by pressing R.
Setting PABX
If your machine is connected to a PABX system, set PBX:ON. If not, set OFF.
1
2
Press Menu/Set, 1, 4. The screen displays
Press or to select ON (or OFF), and press
PBX:OFF
SELECT
& SET
Menu/Set when the screen displays your selection.
3
Press Stop/Exit.
You can program an
Speed Dial location. When programming the One Touch or Speed Dial number
(Function menu 6-1 or 6-2) press first (the screen displays “!”), then enter the
telephone number. If you do this, you do not need to press each time before you
R
keypress as part of a number stored in a One Touch or
R
R
However, if PBX is set to OFF, you can’t use the One Touch or Speed Dial number
that an
R
keypress is programmed into.
Setting the Clock Change
You can easily let the machine’s clock gain or lose one hour by using this feature.
1
2
Press Menu/Set, 1, 5. The screen displays
Press or to select Summer Time to gain an
TO SUMMER TIME?
SELECT & SET
hour or Winter time to lose an hour, and press
Menu/Set.
3
Press 1 to change to Winter Time or Summer Time—OR—Press 2 to exit without changing.
16 Chapter 1
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Setting the Music on Hold
You can set the machine to play or not to play the music during the machine is holding a voice call.
1
2
Press Menu/Set, 1, 6.
Press
or
to select ON (or OFF), and press Menu/Set when the screen displays your
selection.
3
Press Stop/Exit.
Setting the Dialling Mode (Tone/Pulse)
Your machine is initially set to TONE. If you are using a PULSE dial line, you can change the
setting to PULSE by following the steps below.
1
2
Press Menu/Set, 1, 7. The screen prompts you to select TONE or PULSE.
Use or to select the dialling mode, and press Menu/Set when the screen displays the
dialling mode you want.
3
Press Stop/Exit.
Although this equipment can use either Pulse or Tone signalling, only the
performance of the Tone signalling is subject to regulatory requirements for
correct operation. It is therefore strongly recommended that the equipment is set
to use the Tone signalling for access to public or private emergency services. The
Tone signalling also provides faster call set up.
Setup 17
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Setup Quick Dial Numbers for Easy Dialling
You can set up Quick Dial numbers (three types) for easy dialling: One Touch, Speed Dial and
Groups for Broadcasting of faxes.
Storing One Touch Dial Numbers
You can store 12 fax/phone numbers that you can dial by pressing one key. You can also store names
with these numbers. When you press a One Touch key, the screen displays the name or number as
One Touch keys are not the dial pad keys. They are the 6 keys (numbers 1-12)
located to the left of the dial pad. One Touch Dial Numbers 7 - 12 are accessed
by holding down Shift while you press the appropriate One Touch Dial key.
1
2
Press Menu/Set, 6, 1.
Press the One Touch key where you want to store a number. The screen displays the location
you selected.
3
4
5
Enter a number (up to 20 digits), and press Menu/Set. The screen prompts you to enter a name
for this number.
Go to Step 5 to store the number without a name.
Press Menu/Set. The screen prompts you to select the type of number this is.
Use
or
to select the type you want.
FAX
a fax only number
TEL
F/T
a telephone (voice) number
both a fax and telephone (voice) number
6
Press Menu/Set. Return to Step 2 to store another One Touch dial number—OR—Press
Stop/Exit.
When you dial a One Touch dial number, the screen displays the name you have stored, or, if you
have not stored a name, the number you have stored.
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Storing Speed Dial Numbers
You can store Speed Dial numbers, which you dial by pressing only four keys. There are 100 Speed
Dial locations. Even if you lose electrical power, numbers stored in memory will not be lost.
1
Press Menu/Set, 6, 2.
The screen prompts you to enter a location.
SPEED-DIAL? #
2
3
Use the dial pad to enter a two-digit location (00–99).
Press Menu/Set. The screen displays your entry, then
prompts you to enter the number you are storing.
#05:
ENTER & SET
4
5
Enter the number (up to 20 digits).
Press Menu/Set. The screen now prompts you to store
a name with this number.
NAME:
6
without a name.
7
8
Press Menu/Set.
The screen prompts you to select the type of number this is. Use
you want.
or
to select the type
FAX
TEL
F/T
a fax number
a telephone (voice) number
both a fax and telephone (voice) number
9
Press Menu/Set.
10 Return to Step 2 to store another Speed Dial number—OR—Press Stop/Exit.
Changing One Touch and Speed Dial Numbers
If you try to store a One Touch or Speed Dial number in a
1.CHANGE 2.QUIT
location where a number is already stored, the screen
displays the current name stored there, then prompts you to
either change it or exit.
1
2
Press 1 to change the number stored, or press 2 to exit without making a change.
Enter a new number.
N
If you want to erase the number, press Stop/Exit when the cursor is to the far left of the
digits.
N
If you want to change a digit, use
to change, then enter it.
or
to position the cursor under the digit you want
3
Follow the directions in Storing One Touch Dial or Speed Dial Numbers.
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Setting Number Groups for Broadcasting
Number Groups allow you to send the same fax message to many fax numbers by pressing only one
Quick-Dial key (Broadcasting).
•
•
•
First, you will need to store each fax number as a One Touch or Speed Dial number.
Next, you can combine them into a Number Group. Each Number Group uses a Quick-Dial key.
Finally, you can have up to 6 small Number Groups, or you can assign up to 111 numbers to
1
Press Menu/Set, 6, 3. The screen displays SELECT ONE-TOUCH.
2
Select a Quick-Dial key where you wish to store the number. (For example, press One Touch
Dial key 2 to use as a Group.)
3
4
Use the dial pad to enter the group number (for example, press 1 for Group 1).
Press Menu/Set. Enter the One Touch or Speed Dial
numbers in this group. For example, for One Touch 3,
press One Touch Dial key (e.g. 03). For Speed Dial
location 09, press Search/Mute, then press 0, 9 on the
dial pad. The screen displays 03, #09.
G01:*03#09
5
6
Press Menu/Set. The screen prompts you to enter a name.
Use the dial pad to enter a name for the group (for example, NEW CLIENTS), and press
7
Press Stop/Exit.
You can print a list of all One Touch and Speed Dial numbers. Group numbers will
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2
Sending a Fax
Scanning Adjustment
Contrast
If your document is very light or very dark, you might want to set the contrast accordingly. Use
LIGHT to send a light document. Use DARK to send a dark document. After sending the document
the contrast setting is set to AUTO (suitable for most documents) automatically.
1
2
3
4
Insert the document face down in the ADF.
Press Menu/Set, 3, 3.
Use
or
to select AUTO, LIGHT, or DARK.
When the screen displays your selection, press
Menu/Set. The screen displays:
ACCEPTED
NEXT
5
Press 2 if you have finished choosing settings, and go to
Step 6—OR––Press 1 if you want to select additional
settings. The display returns to Setup Send menu.
1.YES 2.NO
6
Enter a fax number and press Fax Start to send a fax.
Resolution
When you have a document in the feeder, you can use the Resolution key. Press Resolution
continuously until you see your selection on the screen. If you want to set a different resolution for each
Standard:
Fine:
suitable for most typed documents.
good for small print; transmits a little slower than standard resolution.
Super Fine: good for small print or artwork; transmits slower than fine resolution.
Photo: use when document has varying shades of grey; slow transmission time.
Sending Operation
Manual Transmission
Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the
fax.
1
2
Insert the document face down in the ADF.
Pick up the handset and listen for a dial tone—OR—Press Speaker phone (for FAX-1030e
only).
3
4
When you hear the fax tone, press Fax Start. If you are using the handset, hang up.
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Automatic Transmission
This is the easiest way to send a fax.
IMPORTANT: Do not pick up the handset—OR—Press Speaker phone (for FAX-1030e only).
1
2
3
Insert the document face down in the ADF.
Enter the fax number you want to call.
Press Fax Start.
Dialling a Number
One Touch Dialling
1
2
3
Insert the document face down in the ADF.
Press the One Touch key of the location you want to call.
Press Fax Start.
If you try to use a One Touch or Speed Dial location with no number stored in it,
you hear a warning sound, and screen displays NOT ASSIGNED. The display
returns to normal after 2 seconds.
Speed Dialling
1
2
3
Insert the document face down in the ADF.
Press Search/Mute, then press # and the two-digit Speed Dial number.
Press Fax Start.
Search
alphabetically.
1
2
3
Insert the document face down in the ADF.
Press Search/Mute.
To search for numbers alphabetically by name, enter the first letter of the name by using the dial
pad, and then press
or
.
4
When the screen displays the name you want to call, press Fax Start.
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Automatic and Manual Fax Redial
Automatic Fax Redial: If you are sending a fax automatically and the line is busy, the machine will
automatically redial up to 4 times at 2 minute intervals.
Manual Fax Redial: Place the document to be re-sent and press Redial/Pause and then Fax Start
to make a second call to the last number dialled.
Broadcasting
Using the numbers you have stored in Groups, One Touch and Speed Dial memory, you can
“Broadcast” faxes automatically to a maximum of 112 different locations in a few simple steps.
After the Broadcast is completed, a Broadcast Report will be printed automatically to let you know
the results.
1
2
3
Insert the document face down in the ADF.
Press Memory/Reports. The screen displays how much memory is available.
Enter the One Touch and Speed Dial numbers, Search numbers or a Group number you have
stored (one after the other).
4
Press Fax Start. The FAX stores the document in memory, and then transmits it to all the
numbers you entered. If the line is busy, your machine will redial.
Press Stop/Exit during transmission to cancel the current fax Broadcast.
page 41.)
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3
Receiving a Fax
Answer Mode Settings
Select Answer Mode
Manual—Use this function if you receive many telephone calls and few fax messages. You must
answer all calls yourself. If you hear fax tones, wait until the machine takes over the call
automatically, then hang up (see Fax Detect function).
Fax Only—Use this function if you want to receive fax messages only (no telephone calls). The
machine automatically answers every call as a fax call. You cannot receive a voice call, but you can
dial out and make a voice call.
F/T—Use this function if you expect to receive many fax messages and few phone calls. The
machine automatically answers every call. If the call is a fax, it prints the fax. If the call is not a fax,
it signals you with an F/T pseudo-ring, different from the phone company ringing, to alert you to
pick up the call. If you select this setting, you will need to set the Ring Delay and F/T Ring Time
TAD (FAX-1020e)—This is the only setting in which you can use an external answering machine.
Your telephone answering device answers every call. Once the external telephone answering device
(TAD) answers, the machine listens for fax tones. If it detects fax tones, fax messages are printed.
The TAD setting works only with an external telephone answering device (TAD). Ring Delay and
F/T Ring Time do not work in this setting.
TAD (FAX-1030e)—FAX-1030e provides you with a built-in digital Message Manager for fax and
voice. When you set the machine to answer calls, it will record up to 30 minutes of messages. See
FAX-1020e
MAN:MANUAL
FAX:FAX ONLY
09/06 15:25 FAX
F/T:FAX/TEL
TAD:ANSWER MACH.
(Only for FAX-1020e)
Current
Answer Mode
FAX-1030e
MAN:MANUAL
FAX:FAX ONLY
F/T:FAX/TEL
09/06 15:25 TAD
TAD:MSG MGR
(Only for FAX-1030e)
Current
Answer Mode
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To select or change your Answer Mode
1
Press Receive Mode. The screen displays your current selection.
The options on FAX-1020e are:
FAX ONLY
FAX/TEL
TAD:ANSWER MACH.
MANUAL
The options on FAX-1030e are:
FAX ONLY
FAX/TEL
MANUAL
Or, if TAD Mode is switched ON by pressing
(DIGITAL TAD button), it overrides your Answer
Mode Setting, so the screen displays:
TAD:MSG MGR
2
Continue to press Receive Mode until your new selection appears. After 2 seconds, the screen
returns to the date and time display, along with your new Answer Mode setting.
If you are changing Answer Mode while in another operation, the screen returns
to the current operation display.
Setting the Ring Delay
The Ring Delay setting determines the number of times the machine rings before it answers. (See
1
2
3
Press Menu/Set, 2, 1. If you have a FAX-1020e, go to Step 3.
Press
or
to select RING DELAY, and press Menu/Set.
Press
or
to select how many times the line rings before the machine answers, and press
Menu/Set when the screen displays your selection.
4
Press Stop/Exit.
(Only for FAX-1030e)
When Toll Saver is ON, it overrides your Ring Delay setting. Toll Saver must be
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Setting the F/T Ring Time
You need to determine how long the machine will give its special F/T pseudo-ring when you have a
voice call. This ringing happens after the initial ringing from the phone company. Only the machine
rings for 20, 30, 40, or 70 seconds; no other phones on the same line during the special F/T
pseudo-ring.
1
2
Press Menu/Set, 2, 2.
Press or to select how long the machine will ring to alert you that you have a voice
call, and press Menu/Set when the screen displays your selection.
3
Press Stop/Exit.
Even if the caller hangs up during the F/T pseudo-ringing, the machine continues
the F/T pseudo-ringing for the set time.
Please note that some faxes cannot be received automatically in F/T mode, because some fax
machines do not send the standard Group 3 calling tone (“CNG”), but this is not common.
This machine does not generate ringing conditions to any extension
telephones. Any such extension telephones will only ring during the period
set on ring delay.
Recording the Fax/Tel Outgoing Announcement (F/T MESSAGE)
(Only for FAX-1030e)
This is the announcement played by your machine (not an external TAD) when someone calls and
your machine is set to F/T mode. Although callers hear your announcement, they cannot leave a
announcement.
1
Press Menu/Set, 8, 3. The screen prompts you to choose F/T MESSAGE, TAD MESSAGE
or PAGING MSG..
2
3
Press
or
to select F/T MESSAGE, and press Menu/Set.
Press
record a message.
or
to select RECORD MSG and press Menu/Set, then pick up the handset to
4
5
Replace the handset. Your announcement is played.
Press Stop/Exit.
It is not necessary to have an outgoing message. The F/T mode will work fine
without one. It is only to help the caller understand the status of your machine.
For example, you can leave a message that says:
“Hello, please wait, we are trying to connect you. If you wish to send a fax, please wait until you
hear a fax tone and press the Start key, or, press 5 1 (your three-digit remote activation code) and
press the Start key.”
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Fax Detect
When you use this feature, you don’t have to press Fax Start when you answer a fax call and hear
calling beeps. Just hold the handset and wait for several seconds. When you see RECEIVE on the
fax screen or when you hear “chirps” through the handset of an extension phone connected to
another wall jack, just replace the handset, and your machine does the rest (see Page 6 fig.2).
•
Selecting ON allows the machine to receive fax calls automatically, even if you lift the handset
of an extension phone, an external phone, a phone or TAD connected to the machine.
Selecting SEMI lets the fax machine receive the call only if you’ve answered it at the machine.
Selecting OFF means you will have to activate the machine yourself, by pressing Fax Start or
•
•
In case Fax Detect does not work, because of a poor phone line connection, just press Fax Start or
press the Activation Code 5 1. (You have to set Remote Activation to ON in Menu/Set, 2, 4 to
use
5 1.)
1
Press Menu/Set, 2, 3.
2
Use
your selection.
or
to select ON, SEMI or OFF, and press Menu/Set when the screen displays
3
Press Stop/Exit.
If you’ve set the feature to ON, but your machine doesn’t automatically connect a fax call when you
lift an external or extension phone handset, press
5 1.
At the machine, lift the handset and press Fax Start.
Receiving a Fax
Printing a Reduced Incoming Document
You can always reduce the size of an incoming fax to a fixed percentage with your machine. If you
choose AUTO, the machine reduces an incoming document automatically, so that it fits on one page
of A4 recording paper, regardless of the size of the original document.
1
2
Press Menu/Set, 2, 5. The screen displays
Use or to select the reduction ratio you
want—AUTO, 100%, 93%, 87%, or 75%. Choose
100% if you don’t want a reduction.
5.REDUCTION
3
4
Press Menu/Set when the screen displays your selection.
Press Stop/Exit.
If you receive faxes that are split on two pages, change the reduction to AUTO
OR—Choose a lower reduction percentage.
—
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I When you use Auto Reduction to reduce incoming documents to fit on one page
of recording paper, you can do so only as long as the original document is not
longer than 35 cm. If the original is longer than 35 cm, the data will not be
reduced and will carry over to print on a second page.
I When you use Auto Reduction and you receive an incoming document that is
smaller than your recording paper, no reduction will take place, and you will get
the same size recorded as the original.
Reception into Memory
As soon as the paper tray becomes empty during fax reception, the screen will display
CHECK PAPER; please put some paper in the paper tray.
If the MEMORY RECEPTION switch is ON at this time…
The current fax reception will continue, with the remaining page(s) being stored in memory, subject
to available memory. Subsequent incoming faxes will also be stored into memory until the memory
is full, following which no further incoming fax calls will be automatically answered; all data will
be printed as soon as fresh paper is put in the paper tray.
If the MEMORY RECEPTION switch is OFF at this time…
The current fax reception will continue, with the remaining page(s) being stored in memory, subject
to available memory. Subsequent incoming fax calls will not be automatically answered until fresh
paper is put in the paper tray. The last fax received will be printed as soon as fresh paper is put in the
paper tray.
1
2
Press Menu/Set, 2, 6. The screen displays
Use or to select ON or OFF, and press
6.MEM.RECEIVE
Menu/Set when the screen displays your selection.
3
Press Stop/Exit.
Printing a Fax from Memory (Only for FAX-1020e)
If you have fax storage ON for remote retrieval, you can still print a fax from the machine’s memory
1
2
3
Press Menu/Set, 8, 4.
Press Fax Start.
Press Stop/Exit.
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4
Making Copies
Copy Functions
To make a single copy that is not reduced, enlarged or sorted, you only have to press one key.
Remember, your machine cannot scan anything closer than 4 mm from the edge of the paper.
Making a Single Copy
1
2
Insert the document face down in the ADF.
Press Copy twice.
To cancel, press Stop/Exit.
Do NOT pull on the paper while copying is in progress.
The default resolution for a single copy is S.FINE. Set the resolution to PHOTO for
photographs by using the Resolution key.
Multiple Copies
You can make multiple copies using your fax machine, and you can choose whether the copies will
be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated). The
default resolution for multiple copies is Fine.
1
2
Insert the document face down in the ADF.
FAX: NO. & START
COPY: PRESS COPY
If you want copies “stacked,” press Copy.
—OR—
If you want copies “sorted” (collated), press Sort.
3
4
Enter the number of copies you want (up to 99).
Press Copy.
The default resolution for multiple copies is FINE. Set the resolution to S.FINE for
small print or artwork and PHOTO for photographs by using the Resolution key.
S.FINE and PHOTO resolutions use up more memory than FINE mode.
If you are making multiple copies and get an OUT OF MEMORY message while
you are scanning the first page, press Stop/Exit to cancel the job. Then make a
single copy. If you pressed Sort and the OUT OF MEMORY message appears
while scanning subsequent pages, you can press Copy to copy the portion that is
in memory, or press Stop/Exit to cancel. To restart the copy job using less
memory, press Copy for stacked copies.
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Reducing and Enlarging Copies
When making copies, you can reduce or enlarge the size of the printed image. To reduce to the size
of A4 recording paper automatically, select AUTO. To select a reduction ratio, choose 93%, 87%,
75% or 50%. To enlarge a document, select 150%, 125% or 120%. To print a document at its
original size, select 100%.
1
2
3
4
5
6
Insert the document face down in the ADF.
Press Enlarge/Reduce.
Use
or
to choose a ratio setting.
Press Copy—OR—Sort if you want sorted copies.
Enter the number of copies you want (up to 99). For example, press 9 for nine copies.
Press Copy.
The default resolution for reducing and enlarging copies is FINE. Set the
resolution to S.FINE for small print or artwork and PHOTO for photographs by
using the Resolution key. S.FINE and PHOTO resolutions use up more memory
than FINE mode.
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5
Telephone
Making a Call
You can use your machine to make voice telephone calls, by dialling manually or by using One
Touch or Speed Dial memory. You can use the handset or if you have FAX-1030e you can use the
The “full-duplex” digital Speakerphone allows you to operate the phone hands free, or allows more
than one person in the room to participate in a two-way phone conversation. When using the
Speakerphone, make sure that you speak clearly. If the other party has difficulty hearing you, move
closer to the microphone.
On Hook Dialling
1
Dial the number by using the dial pad or Quick-Dial keys.
The number you are dialling, or the name you have stored for One Touch or Speed Dial is
displayed on the LCD.
2
For FAX-1020e press Fax Start and pick up the handset when you hear the call answered on
the monitor speaker. If you press Tel before lifting the handset, the call will be disconnected.
Replace the handset to finish the call.
For FAX-1030e, press Fax Start, and when the call is answered, you can now speak to the party
at the other end without lifting the handset. Press Speaker phone when you finish the
conversation.
One Touch Dialling
1
2
Pick up the handset—OR—Press Speaker phone (for FAX-1030e only).
Press the One Touch Dial key of the location you want to call. To use One Touch Dial numbers
7-12, hold down Shift and press the appropriate One Touch Dial key.
3
To hang up, replace the handset—OR—Press Speaker phone (for FAX-1030e only).
If you try to use a One Touch or Speed Dial location with no number stored in it,
you hear a warning sound, and screen displays NOT ASSIGNED. The display
returns to normal after 2 seconds.
Speed Dialling
1
2
Pick up the handset—OR—Press Speaker phone (for FAX-1030e only).
3
To hang up, replace the handset—OR—Press Speaker phone (for FAX-1030e only).
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Search
1
2
Pick up the handset—OR—Press Speaker phone (for FAX-1030e only).
Press Search/Mute, then enter the first letter of the name you are looking for by using the dial
pad.
3
4
5
Press
or
to search the names that are displayed alphabetically.
When the screen displays the name you want to call, press Fax Start to begin dialling.
To hang up, replace the handset—OR—Press Speaker phone (for FAX-1030e only).
Redial
If you are calling someone and the line is busy, you can retry the number by pressing
Redial/Pause.
1
2
3
Pick up the handset—OR—Press Speaker phone (for FAX-1030e only).
Press Redial/Pause.
To hang up, replace the handset—OR—Press Speaker phone (for FAX-1030e only).
Pause
Press Redial/Pause to insert a pause between digits to be dialled.
If your fax machine is connected to a PABX, you may need to insert an additional number prefix
(e.g. “9”) and a “pause” before each fax or telephone number to gain access to the outside line. When
you press Redial/Pause, a dash “-” will appear on the display. By storing a pause, you can create
a delay of 3.5 seconds.
Tone/Pulse
If you have pulse dialling service, but need to send tone signals (for telephone banking, for example),
follow the directions below. If you have touch tone service, you do not need this feature to send tone
signals.
1
2
Lift the handset and dial the number.
When you are asked to enter any number, press # on the control panel of the machine. Any digits
dialled after this sends tone signals.
3
When you hang up, the machine returns to pulse dialling service.
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Answering a Call
F/T (FAX/TEL) Mode
When you share one line for your telephone and fax machine, in the F/T (FAX/TEL) mode, the fax
Answering Calls with the Speakerphone (Only for FAX-1030e)
When the machine rings, instead of lifting the handset, press Speaker phone. Speak clearly,
toward the microphone. To end the call, press Speaker phone.
If you have a bad telephone line connection, the other party might hear your voice echoed during the
call. Hang up and try the call again—OR—Pick up the handset.
Mute
1
2
3
Press Search/Mute to put a call on hold.
You can replace the handset without disconnecting the call.
Pick up the machine’s handset or press Speaker phone (for FAX-1030e only) to release the
call from hold.
If you press Search/Mute without lifting the handset or pressing Speaker phone (for
FAX-1030e only), this key works as the Search key.
Tel Key (Only for FAX-1020e)
If you pick up the machine’s handset and press Tel when you are talking lifting the external
telephone’s handset, now you can talk to the other party at the machine.
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6
Printing Reports
Transmission Report and Journal Setting
Two reports require initial setup in the Menu table: Transmission Verification Report and Journal
Period. For initial setup:
Press Menu/Set, 7, 1.
1.XMIT REPORT
—OR—
Press Menu/Set, 7, 2.
2.JOURNAL PERIOD
Customizing the Transmission Verification (Xmit) Report
You can use the Xmit Report as proof that you sent a fax. This report lists the name or fax number
of the receiving party, the time and date of transmission, and if the transmission was successful.
When the feature is OFF, the report is printed automatically only if there’s an error during
transmission. If the report indicates ERROR, send the document again. If the report indicates you
should check the readability of certain pages, resend those pages.
When the feature is ON, the report is printed with every fax you send.
1
2
3
Press Menu/Set, 7, 1.
Press or to select ON or OFF, and press Menu/Set.
Press Stop/Exit.
Setting the Journal Period
You can set the machine to print activity reports at specific intervals (1, 3, 6, 12, 24 hours, 2, 4 or 7
days). If you set the interval to OFF, you can print the report manualy. (See To Print a Report, page
1
2
3
Press Menu/Set, 7, 2.
Press and key to choose your setting and press Menu/Set.
If you choose 7 days, the screen prompts you to choose a day at which to begin the 7-day
countdown. Press or to choose your setting and press Menu/Set.
4
5
Enter the time to begin printing, in 24-hour format (for example, enter 19:45 for 7:45 PM), and
press Menu/Set.
Press Stop/Exit.
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Using the Reports Key
You can print the following lists and reports:
Lists basic operational steps and functions.
1.HELP LIST
2.QUICK-DIAL
3.JOURNAL
Lists names and numbers stored in One Touch and Speed
Dial memory, in numerical order.
Journal lists information about the last 30 incoming and
outgoing faxes. TX means Transmit; RX means Receive.
Choose if Transmission Verification Report is printed after
all Faxes sent.
4.XMIT REPORT
5.TEL.INDEX
6.SYSTEM SETUP
Quick-dial list (above), alphabetically.
Lists settings for INITIAL SETUP, SETUP RECEIVE,
SETUP SEND, REPORT SETTING,
REMOTE FAX OPT, SETUP TAD and
MISCELLANEOUS.
Lists summary information and amount of occupied memory.
7.MEMORY STATUS
To Print a Report
1
2
Make sure that there is no document in the ADF.
Press Memory/Reports, then enter the number (see list above) of the report you want to print.
For example, press 6 to print the SYSTEM SETUP.
3
Press Stop/Exit.
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7
Advanced Sending
Advanced Operations
Electronic Cover Page
The cover page is sent to the receiving party’s machine. Your cover page includes the name stored
in the One Touch or Speed Dial memory, if you have used this feature to start the call.
The cover page indicates the fax is from your Station ID, and the number of pages you are sending.
pages on the cover page remains blank.
You can select a comment to include on your cover page, or
you can select 1.COMMENT OFF if you do not wish to
1.COMMENT OFF
2.PLEASE CALL
3.URGENT
include a comment.
As well as using one of the comments shown on the right,
you can also enter up to two customized messages, each 27
4.CONFIDENTIAL
Cover Page for Next Fax Only
without the Station ID.
You can set the fax to send a cover page with a particular document. This cover page will include
the number of pages in your document.
1
2
3
4
5
6
Insert the document face down in the ADF.
Press Menu/Set, 3, 1.
Press Menu/Set when the screen displays NEXT FAX ONLY.
Press
Press
or
or
to select ON (or OFF), and press Menu/Set.
to view the comment selections.
1.COMMENT OFF
2.PLEASE CALL
3.URGENT
Press Menu/Set when the screen displays your
selection.
7
Enter two digits to indicate the number of pages you are
sending. (Enter 00 to leave the number of pages blank.)
4.CONFIDENTIAL
If you have made a mistake, press
re-enter the number of pages.
to back up and
(user defined)
5.
6.
(user defined)
8
9
Press Menu/Set. The screen displays:
ACCEPTED
NEXT
Press 1 if you want to select additional settings. The
display returns to the Setup Send menu—OR—Press 2
if you are finished choosing settings, and go to Step 10.
1.YES 2.NO
10 Enter the fax number you are calling and then press
Fax Start.
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Always Send Cover Page
without the Station ID.
You can set the machine to send a cover page whenever you send a fax. The number of pages in your
fax is not included when you use this setting.
1
2
3
Press Menu/Set, 3, 1.
Press or to select ON (or OFF).
Press Menu/Set when the screen displays COVERPAGE:ON. (If you select ON, a coverpage
is always sent when you send a fax.)
4
If you selected ON, the screen displays the cover page
1.COMMENT OFF
2.PLEASE CALL
3.URGENT
comment options. Press
selections.
or
to view comment
4.CONFIDENTIAL
(user defined)
5.
6.
(user defined)
5
6
Press Menu/Set when the screen displays your
selection. The screen displays:
ACCEPTED
NEXT
Press 1 if you want to select additional settings. The
display returns to the Setup Send menu—OR—Press 2
to exit if you are finished choosing settings.
1.YES 2.NO
Using a Printed Cover Page
If you prefer using a printed cover page that you can write on, you can print the sample page and
attach it to your fax.
1
2
Press Menu/Set, 3, 1.
Press
or
to select PRINT SAMPLE, and press Menu/Set.
=== COVER PAGE ===
TO:
FROM:
FAX:
TEL:
PAGE[S] TO FOLLOW
COMMENT:
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Composing Your Own Comments
1
2
3
4
5
Press Menu/Set, 3, 2. The screen displays: COVERPAGE NOTE.
Use or to choose position 5 or 6 for your customized comment, and press Menu/Set.
Press Menu/Set. The screen displays:
ACCEPTED
NEXT
Press 1 if you want to select additional settings. The
display returns to the Setup Send menu—OR—Press 2
if you are finished choosing settings and exit.
1.YES 2.NO
Overseas Mode
Sometimes, when sending a fax to overseas numbers, problems can be experienced. This mode
makes the machine work better for such calls.
After you send a fax using this feature, the feature turns itself off.
1
2
3
Insert the document face down in the ADF.
Press Menu/Set, 3, 5.
Press
or
to select ON (or OFF), and press
ACCEPTED
NEXT
Menu/Set when the screen displays your selection.
The screen displays
1.YES 2.NO
4
5
Press 1 if you want to select additional settings. The
display returns to the Setup Send menu—OR—Press 2
if you have finished choosing settings, then go to Step 5.
Enter the fax number you are calling, and press Fax Start.
Memory Transmission
You can scan a fax into the machine’s memory. This will be sent as soon as the scan is completed.
This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your original.
•
If you get a OUT OF MEMORY message while scanning the first page of a fax, press
Stop/Exit to cancel the scan.
•
If you get a OUT OF MEMORY message while scanning in a subsequent page, you will have
the option to press Fax Start to transmit the pages scanned so far, or to press Stop/Exit to
cancel the operation. In this case, send the fax without Memory Transmission.
1
Insert the document face down in the ADF.
2
3
Press Memory/Reports. The LCD indicates how much memory is available.
Enter the fax number and then press Fax Start to begin scanning the document into memory.
Once the scan is completed, the machine dials the number.
Depending on your typical faxes, OUT OF MEMORY errors can occur frequently.
If this happens, send the document without memory transmission.
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Call Reservation
You can send a fax and let the other party know that you want to speak to him after the fax
transmission is completed. The other fax machine will ring as if it were receiving a telephone call;
if the other party picks up the handset, your machine will ring. Lift the handset to have a
conversation.
If you set Call Reservation and Call Back message to ON, your machine leaves a message if the other
party does not answer.
1
2
3
Insert the document face down in the ADF.
Press Menu/Set, 3, 6. The screen displays the current setting for Call Reservation.
Press
or
to select ON (or OFF), and press Menu/Set when the screen displays your
selection.
4
If you set Call Reservation to ON, the screen displays
ACCEPTED
NEXT
the current setting for Call Back Message. Press
to select ON (or OFF), and press Menu/Set when
the screen displays your selection. The screen displays
or
1.YES 2.NO
5
Press 1 if you want to select additional settings. The
display returns to the Setup Send menu—OR—Press 2
if you are finished choosing settings, and go to Step 6.
The screen prompts you to enter the fax number you
want to call.
6
7
Enter the fax number, and press Fax Start.
If you’ve set Call Reservation to ON, pick up your handset if the machine rings.
You cannot use auto redial with Call Reservation. You cannot use Call
Reservation with Delayed Transmission or with Polling. You must register your
Station ID to set Call Back Message to ON.
Print Sample Call Back Message
1
2
Press Menu/Set, 3, 6.
Press or to select PRINT SAMPLE, and press Menu/Set.
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Delayed Transmission (Timer)
You can use this function to send a fax up to 24 hours later.
1
2
3
Insert the document face down in the ADF.
Press Menu/Set, 3, 7.
Enter the time you want the fax to be sent, in 24-hour format (for example, enter 1945 for 7:45
PM), and press Menu/Set.
4
Press 1 if you want to select additional settings. The
display returns to the Setup Send menu—OR—Press 2
if you are finished choosing settings and go to Step 5.
The screen prompts you to enter the fax number.
ACCEPTED
NEXT
1.YES 2.NO
5
Enter the fax number, and press Fax Start. The
machine will wait until the time you have entered to
send the fax.
I You can store your document in the machine's memory and remove your
document from the ADF by pressing Memory/Reports. You can press
Memory/Reports between steps 1 and 2 or steps 4 and 5.
I You can set up to 3 delayed transmissions including 1 delayed polling
reception.
Next-Fax Reservation
Even if your machine is receiving another fax, you can prepare to send your next fax. This way, you
don’t have to wait for it to finish sending or receiving the other fax. You can dial this fax call
manually, or by using Redial or One Touch dialling. (When you use One Touch Dial, only the
memory location––not the name of the person you are calling––is displayed.)
1
2
3
4
Insert the document face down in the ADF. If necessary, press Resolution to adjust resolution.
Enter the fax number, and press Fax Start.
Press Menu/Set. The screen displays NEXT-FAX RESERVD.
To cancel the reservation, remove the documents and press Stop/Exit.
I If you use Next-Fax Reservation, the machine will send a document without
storing it in memory.
I You can’t use this feature if there is a document waiting in the feeder (possibly
for Delayed Transmission or Polling Transmit), or when the timer has been
interrupted.
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Cancelling a Scheduled Job
You can cancel tasks you’ve scheduled such as Timer or Polling Transmit.
1
2
Press Menu/Set, 4. Any waiting jobs appear on the display. If no job is waiting, the screen
displays NO JOB WAITING.
If you have more than two jobs waiting, use
or
to select the job you want to cancel.
Press Menu/Set when the screen displays your selection—OR—If you have only one job
waiting, go to Step 3.
3
4
Press 1 to cancel—OR—Press 2 to quit without cancelling.
Press Stop/Exit.
Interrupting Timer and Polled Transmit Jobs
You can send a fax or make a copy now, even if you have the machine set to send a fax later, or if
you have it set to be polled. However, you cannot use automatic redial or the function mode.
1
2
3
4
5
6
Press Menu/Set, 5.
Wait 2 seconds, then remove the documents that are waiting in the ADF.
Insert the document you want to send now in the ADF.
Enter the number for the fax you want to send now, and press Fax Start.
After the transmission is finished, return the first document to the ADF.
Press Menu/Set, 5 to restore the timer.
If you set Timer or Polled Transmit using the memory (that is, if you have already
scanned the document into the machine’s memory and will send it from there), you
don’t have to interrupt to send a fax or make a copy.
Memory Security
This feature allows you to prevent unauthorised access to the machine. When switched ON, Memory
Security prohibits most functions. The following functions listed are available while Memory
Security is switched ON.
I
I
I
I
I
Receiving faxes into memory [limited by Memory Capacity].
Scheduled Delayed Transmission*
Polling*
Fax Forwarding*
Remote Retrieval
* Provided it was set before Memory Security was switched ON.
The stored documents will be saved for up to 6 hours in the event of a power failure
(FAX-1030e). The stored documents will not be saved in the event of a power
failure (FAX-1020e).
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Using Memory Security
You must use a password to switch Memory Security ON and OFF.
Setting Up Memory Security for the First Time
1
2
3
Press Menu/Set, 0, 1.
NEW PASSWD:XXXX
ENTER & SET
Enter a 4-digit number as a password.
Press Menu/Set.
The screen prompts you to re-enter the password.
VERIFY:XXXX
ENTER & SET
4
5
6
Re-enter the password and press Menu/Set.
Press
or
to choose SET SECURITY.
Press Menu/Set.
The screen prompts you to enter the password.
PASSWORD:XXXX
ENTER & SET
7
Enter a 4-digit password, followed by Menu/Set.
This is the same as the security password of the
machine already stored.
The screen displays ACCEPTED for 2 seconds, followed by SECURE MODE - Memory Security
is now switched ON.
If the password you enter at Step 7 is incorrect, the screen would display
WRONG PASSWORD. After 2 seconds the display will then return to
Miscellaneous Menu. You must then switch ON Memory Security again. (See
Changing the Memory Security Password
1
2
3
Press Menu/Set, 0, 1.
Press or to choose SET PASSWORD.
Press Menu/Set.
The screen prompts you to enter the old password.
OLD PASSWD:XXXX
ENTER & SET
4
5
6
Enter the current password.
Press Menu/Set.
Enter a 4-digit number as a new password.
NEW PASSWD:XXXX
ENTER & SET
7
Press Menu/Set.
The screen prompts you to re-enter the new password.
VERIFY:XXXX
ENTER & SET
8
9
Enter the new password again and press Menu/Set.
Press Stop/Exit.
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Switching Memory Security ON
1
2
3
Press Menu/Set, 0, 1.
Press or to choose SET SECURITY.
Press Menu/Set.
The screen prompts you to enter the password.
PASSWORD:XXXX
ENTER & SET
4
Enter a 4-digit password, followed by Menu/Set.
This is the same as the security password of the
machine already stored.
The screen displays ACCEPTED for 2 seconds, followed by SECURE MODE - Memory Security
is now switched ON.
If the password you enter at Step 4 is incorrect, the screen would display
WRONG PASSWORD. After 2 seconds the display will then return to
Miscellaneous Menu. You must press 1 and then start from Step 2 to set Memory
Security.
Switching OFF Memory Security
1
When Memory Security is switched ON, press
Menu/Set.
PASSWORD:XXXX
ENTER & SET
2
Enter a 4-digit password and press Menu/Set.
The screen displays ACCEPTED, then after 2 seconds the
display reverts to normal. Memory Security is now switched OFF. Then all the data saved in the
memory will be printed out.
If the password you enter at Step 2 is incorrect, the screen would display
WRONG PASSWORD. After 2 seconds the display will then return to displaying
SECURE MODE. You must then start from Step 1 to switch OFF Memory Security.
If you forget the Memory Security password, please contact your Brother dealer for service or the
help number given with the warranty documentation.
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Multiple Resolution Transmission
Use this feature to select separate resolution settings for each page of the fax you are sending. This
could be useful if you are sending a fax with photos and letters, or some pages with small print and
others with normal print. Resolution settings return to STANDARD after the fax is sent.
1
2
3
Insert the document face down in the ADF, then press Menu/Set, 3, 4.
Use or to select resolution for page 1, and press Menu/Set.
Repeat Step 2 for subsequent pages. Press Stop/Exit
when you are finished. The screen displays:
ACCEPTED
NEXT
4
Press 1 if you want to select additional settings. The
display returns to the Setup Send menu—OR—Press 2
if you are finished choosing settings, and go to Step 5.
1.YES 2.NO
The screen prompts you to enter the fax number you want to call.
5
Enter the fax number you are calling, and press Fax Start.
If you want to copy a document using multiple resolutions, press Copy in Step 5.
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8
Advanced Receiving
Operation from an External
or Extension Telephone
An external phone is a telephone that is plugged into the machine (either into the machine’s EXT
socket or into the back of the connector that plugs into the telephone wall socket).
An extension phone is another phone on the same phone number as the machine, but plugged into a
different telephone wall socket. For example, the machine may be connected to a phone line in your
study, and you may have another phone on the same line (and same phone number) in your kitchen.
This feature enables you to answer the phone in the kitchen if it rings while you are making a coffee,
knowing that you can transfer the call to the machine if the incoming call is a fax.
If you answer a fax call on an external or extension phone, you can make your machine take over by
using the Activation Code. When you press the Activation Code 5 1, the machine starts to receive
a fax.
If the machine answers a voice call and F/T pseudo-rings for you to take over, use the Deactivation
Code # 5 1 to take the call at an extension phone. The Deactivation Code is used only in F/T mode.
(You have to set Remote Activation to ON in Menu/Set, 2, 4 to use
5 1 or # 5 1.)
If you answer a call, and no one is on the line, assume you are receiving a fax.
•
•
If you are using the machine phone, press Fax Start, then hang up.
If you are using an extension phone, press 5 1, wait for fax receiving tones (chirps), then hang
up.
•
If you are using an external phone, press
5 1 and wait for the phone to be disconnected (the
screen displays RECEIVE) before you hang up. (Your caller will have to press Fax Start to
send the fax.)
If you accidentally pick up an extension phone when a fax message is being
received, you may disrupt the transmission or render some portions unreadable.
Extension telephones are not permitted in some countries, in such a case the deactivation code will
not work.
The Remote Activation Code also can be used by your callers. When you are using an external TAD,
your outgoing message (OGM) should end with the statement “to send a fax, press
For F/T (Fax/Tel) Mode Only
When the machine is in F/T mode, it will use the F/T Ring Time (F/T pseudo-ringing) to alert you
to a voice call.
•
•
If you are at the machine, you can lift the handset to answer.
If you are at an extension phone, you will need to lift the handset during the F/T Ring Time and
press # 5 1 between the F/T pseudo-rings.
•
If no one is on the line, or if someone wants to send you a fax, send the call back to the machine
by pressing
5 1.
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Remote Call Transfer
In order to use the Activation Voice Code, you should first set REMOTE CODE (Menu/Set, 2, 4)
This function works when you receive the incoming Voice call at the remote DECT cordless phone
transfer voice call to the fax machine. But you can not transfer the incoming voice call from the fax
machine to the DECT cordless phone.
To transfer telephone call to the fax machine
When you pick up the voice call at remote DECT cordless phone and would like to transfer it to the
fax machine,
1
2
Press Activation Voice Code
8 1 at remote cordless phone.
The fax machine rings (pseudo-ring same as current F/T ring) and the screen displays
PICK UP PHONE.
3
Pick up the handset and press Tel or Speaker phone (for FAX-1030e only)—OR—Just press
Speaker phone (for FAX-1030e only) at the fax machine in order to transfer the voice call to
the fax machine.
Don’t hang up the call from the cordless phone until the voice call has been
transferred to the fax machine. You will know when this is because you will no
longer be able to hear or talk to the caller via the cordless phone. If you do not wait
until this point before hanging up from the cordless phone, the call will be lost.
If nobody answers at the fax machine, pseudo-ringing stops after 30 seconds. In that case, it may still
be possible to speak with the caller from the cordless phone. Speech between the fax machine and
the cordless phone (= intercom) is not possible.
Changing Remote Codes
Remote Codes might not work with some telephone systems. The preset Activation Code is 5 1.
The preset Deactivation Code is # 5 1. The preset Activation Voice Code is
8 1.
If you are always disconnected when accessing your external TAD remotely, try
changing the Activation Code from 5 1 to # # # and the Deactivation Code from
# 5 1 to 1 1 1. You cannot use the same number for the Activation Code, the
Deactivation Code, and the Activation Voice Code.
To change Remote Codes
1
2
Press Menu/Set, 2, 4.
Press or to select ON (or OFF), and press Menu/Set when the screen displays the
setting you want.
3
4
5
6
If you want to, enter a new Remote Activation Code, then press Menu/Set.
If you want to, enter a new Remote Deactivation Code, then press Menu/Set.
If you want to, enter a new Activation Voice Code, then press Menu/Set.
Press Stop/Exit.
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Telephone Services
Your FAX supports the Caller ID and BT Call Sign (For U.K. Only) telephone services offered by
some telephone companies.
Caller ID (Caller IDentification)
Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number
as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed,
because Caller IDs are received and stored in your machine’s memory. In addition to the standard
Caller ID features, you can select a Caller ID and have your machine dial the number for you.
I To get the Caller ID Service: apply for the Caller ID service at your local
telephone company, if available.
I To PABX Users:
Calling line identification signals are not generally delivered to your Brother fax
machine if it is connected behind a private branch exchange (PBX) system or
other call routing device.
Advantages of Caller ID
For Business
All businesses profit from a quicker response to customer calls.
At Home
Residential customers can protect themselves from unwanted calls by seeing the callers name or
number before they answer.
Set the Caller ID to ON
If you have BT Caller ID on your line, then this function should be set to ON to display the caller’s
phone number on the fax LCD as the telephone rings.
1
2
3
Press Menu/Set, 0, 2. The screen displays;
Press or to choose ON, and press Menu/Set.
Press Stop/Exit.
DISPLAY ID
SELECT
& SET
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How Does the Caller ID Work?
The Caller ID Appears on the Display When Your Telephone Rings
As your telephone rings, the screen displays the caller’s phone number. If the callers name is stored
in your machine as a Speed Dial, or One Touch dial, the callers name will be displayed. Once you
pick up the handset, the caller’s ID disappears. TELEPHONE/FAX will appear on the display.
I If # UNAVAILABLE appears on the display, it means that the call came from
outside your caller ID service area. *
I If # WITHHELD appears on the display, it means the caller intentionally blocked
the transmission of his/her ID. *
I If no caller ID was transmitted to your fax machine, PICK UP PHONE will
remain on the display.
* Depends on network Function.
The Caller ID is Stored in Your Machine’s Memory
The machine can store a maximum of the last 30 incoming caller IDs in the memory, along with the
time and date of reception. The 31st call will cause the oldest ID to be erased.
The Caller ID information stored in the memory can be used for the following.
I
Selecting a Caller ID from the Memory for Call Reply.
You can scroll through the Caller IDs on the display and select one for your machine to dial.
(See below)
I
Printing the Caller ID List.
You can review calls you received by checking the Caller IDs in memory. This report will list
the Date, Time, Phone Number (Caller ID), and type of call (Comment).
rings to 01, you cannot receive the Caller ID.
Selecting a Caller ID from the Memory for Call Reply
You can display the caller IDs that are stored in the memory and select the caller you want your
machine to dial. Call Reply is a convenient feature whereby your Brother fax can dial back a
voice/fax call “on-hook” to the opposite party associated with a Caller ID number which has been
captured into memory. This saves you from having to copy and dial back to that number manually.
1
2
Press Menu/Set, 0, 2. The screen displays;
Press or to select DISPLAY ID, and press
Menu/Set. The caller ID of the last call will appear on
the display. If no ID is stored, the beeper will sound and
NO CALLER ID will appear on the display.
DISPLAY ID
SELECT
& SET
3
Press
or
to scroll through the Caller IDs in the memory, and press Menu/Set to
automatically dial the Caller ID number. Wait until the screen prompts you to press the
Fax Start key.
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4
Press Fax Start.
If you wish to send a fax, insert a document into the
ADF. Then press Fax Start.
DIALING
TELEPHONE
To cancel the Call Reply (for example, when you selected the Wrong Caller ID), simply press
Stop/Exit and begin again; the Caller ID will not be lost.
To Activate Certain Network Services When Using Call Reply
I You may wish (in order to activate certain network services), to insert a special
prefix to be dialled in front of the Caller ID number when using the Call Reply
feature. For example,
I Your outgoing Caller ID withheld
The required prefix, typically three to six digits (including # and
symbols) in length, may be
inserted after displaying the desired Caller ID in step 3 on the previous page. (You can enter the
prefix up to 20 digits on the machine.) The complete number string including the prefix will then be
dialled by pressing Fax Start.
Select the desired Caller ID, wait 2 seconds until you see the
date and time the caller ID was received.
25)09/11 15:25
DIAL:PRESS START
Enter the prefix by using number keys up to 20 digits.
- The display will be cleared when you press any of the number keys.
- To cancel the prefix (such as when you entered the wrong number), simply press Stop/Exit.
The display will return to the desired Caller ID you selected.
- If you press Stop/Exit again, the machine will return to the current date and time display. You
are no longer in the call reply mode.
- Any problems or queries in using network services should be raised in the first instance with
your network operator(s).
- With Call Reply, automatic redial does not function in cases where the called party is busy or
doesn’t answer.
Call Reply to DDI numbers via Caller ID
Calls derived from a caller ID number to destinations connected to a “Direct Dial Inward (DDI)”
private exchange system may fail to connect, or may be answered in the first instance by the called
premises’ main switchboard rather than by the intended extension. Brother is not liable for any call
charges thus incurred.
Clearing the Caller ID Stored in Memory (Only for FAX-1030e)
For the effective use of the memory, it is recommended that you should clear the Caller ID stored
into memory by pressing Erase when the screen displays the number.
Printing Caller ID List
1
2
3
Press Menu/Set, 0, 2.
Press or to select PRINT REPORT, and press Menu/Set.
Press Stop/Exit.
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BT Call Sign (For U.K. Only)
This machine feature lets you use the BT Call Sign subscriber service which allows you to have at
least two separate telephone numbers on one phone line. Each phone number has its own distinctive
ringing pattern, so you know which phone number is ringing. This is one way you can have a
separate phone number for your machine.
Your machine has a BT Call Sign compatible distinctive ringing function, allowing you to dedicate
a second phone number (on the same phone line) just for receiving faxes.
You can switch it off temporarily, then turn it back on. When you get a new fax
number, make sure you reset this function.
I To have your external TAD answer only the main number, the machine
must be in Manual Mode.
I In FAX mode, the machine will answer all incoming calls on the line.
Setting the machine to work with BT Call Sign
1
2
3
4
5
Set the machine to MANUAL mode.
Press Menu/Set, 0, 3. The screen displays the current setting of this feature.
Press
or
to select ON (or OFF).
Press Menu/Set.
Press Stop/Exit.
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9
Polling
Polling is the process of retrieving faxes from another machine. You can use your
machine to “poll” other machines, or you can have someone poll your machine.
All parties involved in polling need to set up their machines to accommodate polling. When someone
polls your machine to receive a fax, they pay for the call; if you poll someone’s fax machine to
Polling Receive
Setup for Polling Receive (Standard)
Polling Receive is when you call another fax machine to receive a fax from it.
1
2
Press Menu/Set, 2, 7. The screen displays
Press or to choose STANDARD, and press
Menu/Set.
POLLING:STANDARD
SELECT & SET
The screen prompts you to enter the fax number you
want to poll, and then to press Fax Start.
3
Enter the fax number you are polling, and press Fax Start.
The screen displays DIALING.
Setup for Polling Receive with Secure Code
You need to make sure you are using the same ID number as the other party.
1
2
Press Menu/Set, 2, 7.
Press or to choose SECURE, and press
Menu/Set.
Enter a four-digit number.
POLLING:SECURE
3
4
5
This is the same as the security code of the fax machine you are polling.
Press Menu/Set.
The screen prompts you to enter the fax number you want to poll, and then to press Fax Start.
Enter the fax number, and press Fax Start.
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Setup Delayed Polling Receive
You can set your machine to begin Polling Receive at a later time.
1
2
Press Menu/Set, 2, 7.
Press or to choose TIMER, and press
Menu/Set.
POLLING:TIMER
3
4
The screen prompts you to enter the time you want to begin polling.
Enter the time (in 24-hour format) you want to begin polling.
For example, enter 21:45 for 9:45 PM.
5
6
Press Menu/Set.
The screen prompts you to enter the fax number you are polling and then to press Fax Start.
Enter the fax number, and press Fax Start. The machine makes the polling call at the time you
entered.
You can set up only one Delayed Polling.
Sequential Polling
Your machine can request documents from several fax units in a single operation. You just specify
several destinations in Step 4. Afterward, a Sequential Polling Report will be printed.
1
2
Press Menu/Set, 2, 7. The screen displays
Press or to choose STANDARD, SECURE
POLLING:STANDARD
or TIMER, and press Menu/Set when the screen
displays the setting you want.
3
If you selected STANDARD, the screen prompts you to enter the fax number you want to poll,
and then to press Fax Start.
•
•
If you selected SECURE, enter a four-digit number and press Menu/Set.
If you selected TIMER, enter the time (in 24-hour format) you want to begin polling and
press Menu/Set.
4
5
Specify the destination fax machines, which you wish to poll by using One Touch, Speed Dial,
Search or a Group. For example, for One Touch 3 and Speed Dial location 09, press One Touch
Press Fax Start.
Your machine polls each number or group number in turn for a document.
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Cancelling a Scheduled Job
This function allows you to cancel tasks that you’ve scheduled such as Delayed Fax, Delayed Polling
Receive or Polling Transmit.
1
2
Press Menu/Set, 4. Any waiting jobs appear on the display. If nothing is waiting, the screen
displays NO JOB WAITING.
If you have more than two jobs waiting, use
or
to select the job you want to cancel. Press
Menu/Set when the screen displays your selection—OR—If you have only one job waiting, go to
Step 3.
3
4
Press 1 to cancel—OR—Press 2 to exit without cancelling.
Press Stop/Exit.
Polled Transmit
Polling Transmit is when you set up your fax machine to wait with a document so another fax
machine can retrieve it.
1
2
Insert the document to be retrieved in the ADF.
Press Menu/Set, 3, 8. The screen displays
POLLING:STANDARD
SELECT
& SET
3
4
Press
or
to choose STANDARD, and press
ACCEPTED
NEXT
Menu/Set. The screen displays
Press 1 if you want to select additional settings. The
display returns to the Setup Send menu—OR—Press 2
if you are finished choosing settings and go to Step 5.
1.YES 2.NO
5
Press Fax Start. The screen displays POLLED WAITING.
You can store your document into the machine’s memory and remove your
document from the ADF by pressing Memory/Reports. You can press
Memory/Reports between steps 1 and 2 or steps 4 and 5.
If you do not store the polled document into memory by pressing
Memory/Reports, the polled document remains on the ADF until your machine is
The document on the ADF can only be polled once unless they had been stored
in memory.
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Setup for Polling Transmit with Secure Code
When you set POLLING:SECURE to ON, anyone who polls your machine must enter the polling
ID number.
1
2
3
Insert the document face down in the ADF.
Press Menu/Set, 3, 8.
Press
or
to choose SECURE, and press
POLLING:SECURE
Menu/Set.
4
5
Enter a four-digit number, and press Menu/Set. The
screen displays
ACCEPTED
NEXT
Press 1 if you want to select additional settings. The
display returns to the Setup Send menu—OR—Press 2
if you are finished choosing settings and go to Step 6.
1.YES 2.NO
6
Press Fax Start and wait for the fax to be polled.
Secure Polling
Secure Polling is a way to keep your documents from “falling into the wrong hands” while the fax
machine is set up for polling. You can use Secure Polling only with another Brother fax machine.
Your four-digit ID number must be entered on the fax machine that polls for your documents.
Some machines do not respond to the polling function.
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10 Remote Fax Options
(Only for FAX-1020e)
This chapter is for Model FAX-1020e. If you have model FAX-1030e your remote fax options are
Setting Fax Storage
If you set Fax Storage to ON, you will be able to retrieve fax messages from another location, using
Fax Forwarding or Remote Retrieval functions. The screen will indicate when you have a fax stored
in memory.
1
2
Press Menu/Set, 8, 2. The screen prompts you to choose fax settings.
Press
or
to select ON (or OFF), and press Menu/Set when the screen displays your
selection.
3
Press Stop/Exit.
If there are faxes in memory when you turn the Fax Storage OFF, the screens
If you press
in memory has not been printed before, it will be printed first, and then erased. If
you press , data is not erased, and Fax Storage remains on.
1, all fax data is erased and Fax Storage is turned off. If the fax data
2
Fax Forwarding
You cannot use Fax Forwarding or Remote Retrieval when “Fax Storage” is set to
OFF.
Programming a Fax Forwarding Number
When Fax Forwarding is set to ON, your fax machine stores the received fax in memory, then dials
the fax machine phone number you have programmed, and forwards the fax message.
1
2
Press Menu/Set, 8, 1.
Press or to select ON (or OFF), and press Menu/Set.
The screen prompts you to enter the number of the fax machine where faxes will be forwarded.
Enter the forwarding number (up to 20 digits), and press Menu/Set.
Press Stop/Exit.
3
4
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Remote Retrieval
You can call your machine from any touch tone phone (or remote Group 3 fax machine) and use a
Remote Access Code and other button presses to check the receiving status, retrieve fax messages
or change settings.
To receive faxes or the Memory Status List at your location, you must call from a fax machine using
touch tone. For convenience, you can retrieve faxes and the Status List from a touch tone phone by
having them sent to a fax machine.
For example, if your hotel room does not have a fax machine, you can enter the number of the fax
machine at the hotel’s Front Desk.
Changing the Remote Access Code
Enter your Remote Access Code when the fax machine picks up your call, so you can access features
remotely. The access code is preset to 1 5 9 , but you can change this.
1
2
Press Menu/Set, 8, 3.
Enter a three-digit code using number keys 0-9,
and #, and press Menu/Set.
The
cannot be changed. Do not use the same digits that appear in your Remote Activation,
Deactivation Code or Activation Voice Code.
3
Press Stop/Exit.
Using Your Remote Access Code
1
2
Dial your fax machine phone number from a touch tone phone.
When your fax machine answers and beeps, immediately enter your Remote Access Code
(1 5 9 ).
3
The fax machine signals if there are any messages received:
1 long beep—Fax message(s)
No long beep—no messages
4
The fax machine then prompts you with two short beeps to enter a command. If you wait longer
than 30 seconds to enter a command, the machine hangs up. If you enter an invalid command,
the machine beeps three times.
5
6
Press 9 0 to reset the machine when you finish.
Hang up.
If your fax machine is set to MANUAL mode, you can access your machine
remotely by phoning it and letting it ring for about 100 seconds. Your fax machine
will answer the phone after 100 seconds of ringing, and you then have 30 seconds
to enter your Remote Access Code.
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Remote Commands
Follow the commands below to access features remotely. When you call the fax machine and enter
your Remote Access Code (1 5 9 ), the system will signal you with two short beeps to enter a
remote control command.
Remote control commands
Detail Operation
95 Change Fax Forwarding
Setting
1 OFF
If you hear one long beep, the change is accepted. If you hear
three short beeps, you cannot change it because the
conditions (ex. registering fax forwarding) have not been
completed. You can register your fax forwarding number by
using 4.FAX FWD NO. Once you have registered the
number, the machine will automatically turn to “FAX
FWD:ON” mode. Then, receive a Memory Status List by
entering 961. Check the List to make sure the Fax
Forwarding number you registered is correct. Now the
machine will start Fax Forwarding.
2 Fax forwarding
4 FAX FWD No.
6 FAX STORAGE ON You can set FAX STORAGE ON or OFF. (Switching Fax
Storage OFF is only possible if there are no faxes stored in
the memory, or if all faxes have been erased using Remote
7 FAX STORAGE OFF
Control 9 6 3.)
96 Retrieve FAX
1 Memory Status List
You must use a remote fax machine in order to receive a List
of stored fax message(s).
2 Retrieve all FAX
3 Erase FAX in the
memory
If you hear one long beep, you can erase fax message(s) from
the memory.
97 Check the receiving status
You can check whether your fax machine has received any
fax message(s). If yes, you will hear one long beep. If no, you
will hear three short beeps.
1 DOC
98 Change Answer Mode
If you hear one long beep, you can change the answer mode.
If you hear three short beeps, you cannot change it.
(Example: There is no TAD MSG when you want to change
to TAD mode.)
1 TAD
2 F/T
3 FAX
90 Exit
After a long beep, you can exit remote control.
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Retrieving the Memory Status List
You can retrieve the Memory Status List from a remote fax machine to see if you have any fax
messages.
1
2
3
4
Dial your fax machine’s number.
When you hear the beep, immediately enter your Remote Access Code (1 5 9 ).
When you hear two short beeps, use the dial pad to press 9 6 1.
Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want
the Memory Status List forwarded, and then press # #.
You cannot use
and # as dial numbers. However, if you want to store a pause,
press #.
5
After you hear your fax machine beep, hang up and wait.
Your fax machine calls the remote fax machine and sends the Memory Status List. The remote
fax machine prints the List.
Retrieving Fax Messages
1
2
3
4
Dial your fax machine’s number.
When you hear the beep, immediately enter your Remote Access Code (1 5 9 ).
As soon as you hear two short beeps, use the dial pad to press 9 6 2.
Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want
your fax messages forwarded to, and then press # #.
You cannot use
and # as dial numbers. However, if you want to store a pause,
press #.
5
After you hear your fax machine beep, hang up and wait.
Your fax machine calls the remote fax machine and sends the stored documents. The remote fax
machine prints your fax messages.
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Changing the Fax Forwarding Number
You can change the default setting of your fax forwarding number from a remote fax machine.
1
2
3
4
Dial your fax machine’s number.
When you hear the beep, immediately enter your Remote Access Code (1 5 9 ).
When you hear two short beeps, use the dial pad to press 9 5 4.
Enter the new number of the remote fax machine where you want your fax messages forwarded,
and then press # #.
You cannot use
and # as dial numbers. However, if you want to store a pause,
press #. Also, if your fax machine is connected to a PABX, you can press # first
before the fax machine’s number. The # works as well as R key.
5
6
7
To retrieve the Memory Status List, when you hear two short beeps, use the dial pad to press
9 6 1.
Use the dial pad to enter the number of the remote fax machine (up to 20 digits), and then press
# #.
After you hear your fax machine beep, hang up and wait.
Your fax machine calls the remote fax machine. Your fax machine then sends the Memory
Status List showing the new forwarding number to the remote fax machine.
8
Check the forwarding number.
If the forwarding number is incorrect, return to Step 1 to reset it.
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11 Message Manager
(Only for FAX-1030e)
Message Manager Mode
Message Manager Mode allows you to store incoming fax and voice messages in a flexible memory.
The memory stores 30 minutes of voice messages, or up to 40 pages of fax messages. The actual
number of pages stored in memory varies depending on the content and the resolution used. Memory
is shared between fax and voice messages, which are stored on a “first-come, first-served” basis.
Any voice or fax message can be retrieved remotely.
Flexible Memory Settings (Message Store)
Message Manager Mode offers you six flexible memory settings, so that you can decide which kinds
of messages you want to receive.
1. DOC:ON, VOICE:ON
Both voice and fax messages are stored. You can use the Fax
Forwarding or Paging features and retrieve voice and fax messages
remotely.
2. DOC:ON, VOICE:EXT You need an external answering machine connected to the fax
machine for this setting. Fax messages are stored in the Message
Manager memory, but voice messages are stored in your external
answering machine. Retrieve voice messages from the external
answering machine. You cannot use the Paging feature for voice
message with this setting.
3. DOC:ON, VOICE:OFF All memory is used to store fax messages—no voice messages will
be stored.
4. DOC:OFF, VOICE:ON All memory is used to store voice messages—no fax messages will
be stored. Incoming faxes will be printed on paper. You can use the
Paging feature, and retrieve voice messages remotely.
5. DOC:OFF, VOICE:EXT You need an external answering machine connected to the fax
machine for this setting. Incoming faxes are not stored in memory,
but will be printed on paper. Voice messages are stored in the
external answering machine.
6. DOC:OFF, VOICE:OFF Incoming faxes are not stored in memory, but will be printed on
paper. Voice calls are not stored in memory.
Setting Up Message Manager
You must set up Message Manager in the following order:
1
2
3
Set the Message Store.
Record the Message Manager’s Outgoing Message (TAD MESSAGE).
Activate Message Manager (TAD) Mode by pressing
.
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Setting the Message Store
Select the setting from the descriptions of “Flexible Memory Settings”.
1
2
Press Menu/Set, 8, 1. The screen prompts you to choose a DOC (Document) setting.
Press or to select ON (or OFF), and press Menu/Set.
The screen prompts you to choose a VOICE setting.
Press or to select your setting from the list (ON, OFF or EXT), and press Menu/Set
3
4
when the screen displays your selection.
Press Stop/Exit.
Recording the Message Manager’s Outgoing Message
(TAD MESSAGE)
Recording the Message Manager’s Outgoing Message (TAD MESSAGE) is the second step you
need to follow before you can turn on the Message Manager. Make sure your OGM (Outgoing
Message) is less than 20 seconds long.
1
2
Press Menu/Set, 8, 3. The screen prompts you to choose an OGM.
Press or to reach TAD MESSAGE.
This is the only setting you can select if you want to turn the Message Manager on.
3
4
5
Press Menu/Set.
Press or
to select RECORD MSG and press Menu/Set.
Pick up the handset to record a message.
For example: Hello. We are unable to take your call at this time. Please leave a message after
the signal. If you wish to send a fax, please press 5 1, wait for the fax tones, then press the
start button on your machine.
6
7
Press Stop/Exit and replace the handset. The Message Manager plays your OGM.
Press Stop/Exit.
Listening the Outgoing Message (OGM)
1
2
Press Menu/Set, 8, 3.
Press or to select TAD MESSAGE (or F/T MESSAGE or PAGING MSG.), and
press Menu/Set when the screen displays your selection.
3
4
Press
or
or
to select PLAY MSG and press Menu/Set. Adjust volume by pressing
.
Press Stop/Exit.
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Erasing the Outgoing Message (OGM)
1
2
Press Menu/Set, 8, 3.
Press or to select TAD MESSAGE (or F/T MESSAGE or PAGING MSG.), and
press Menu/Set when the screen displays your selection.
Press or to select ERASE MSG and press Menu/Set.
3
4
5
Press 1 to erase the OGM—OR—Press 2 to exit without erasing.
Press Stop/Exit.
Activating Message Manager Mode
Press and hold
until the button lights and the screen displays TAD:MSG MGR.
When
Message Indicator
The
light flashes when you have new messages and/or faxes waiting for your review.
The LCD screen displays the total number of voice
(including recorded conversations) and/or fax messages
stored in Message Manager memory.
VOICE:03 DOC:02
If you press the flashing
to turn off the Message
PRINT DOC?
1.YES 2.NO
Manager before getting your new messages, they won’t be
lost. The new messages will be played automatically and
the LCD will ask you to acknowledge the new faxes:
Press 1 to print (and automatically delete) the faxes from memory—OR—Press 2 to save the faxes
in memory until printing is convenient.
What Happens When the Memory Is Full...
If the memory becomes full when you have set your machine to Message Manager
mode, the machine will change to F/T mode automatically. In this mode, the
machine can accept incoming faxes automatically. Then, if your machine should
run out of paper, the answer mode will shift automatically to manual mode. In
manual mode the call is not answered, so your caller will know to try again later.
Out of Recording Paper and Memory Full
[Answer Mode] Message Manager Mode
F/T Mode
Manual Mode
Out of Recording Paper
and Memory Full
Memory Full
Print the Memory Status List and select the item to be cleared. This will clear space for new
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Playing Voice Messages
Follow the steps below to listen to voice messages.
1
Press Play/Record. Adjust volume by pressing
All new messages are played in the order they were recorded. The screen displays the number
of the current message, and the total number of messages.
or
.
If Caller ID information was received, the machine beeps during the message and displays the
Caller ID information for one second.
During playback, the screen displays the time and date the message was recorded.
2
3
Press (RWD) at the end of the message to repeat a message. Use # (FWD) to skip to the next
message. You can press
and # repeatedly until you reach the message you want to play.
Press Stop/Exit.
Printing a Fax Message
Once you print a new fax message stored in memory, it is erased from the memory automatically.
1
2
Press Play/Record. After two seconds, the machine begins to play voice messages.
After playing voice messages, the display asks if you
want to print fax messages that are in the memory.
There is no display if there are no faxes.
PRINT DOC?
1.YES 2.NO
3
To print the fax messages, press 1—OR—Press 2 to
exit without printing.
Backup Printing Option
When you choose DOC:ON in the Message Manager mode, all incoming fax messages are stored
in the available memory for retrieval. To print a backup copy automatically, turn this option on.
1
2
Press Menu/Set, 8, 2. The screen prompts you to select a setting.
Press or to display ON (or OFF), and press Menu/Set when the screen displays your
selected setting.
3
Press Stop/Exit.
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Erasing Messages
If you choose to erase all fax messages, the machine will print any previously unprinted fax
messages before erasing them from memory. Fax messages cannot be erased individually.
You can erase voice messages individually, or all at once.
To erase voice messages individually
1
Press Play/Record. The machine beeps and begins message playback. Each message is
preceded by one long beep, and followed by two short beeps.
2
To erase a specific message, press Erase immediately
after the two short beeps, or while the message is
playing. The screen prompts:
ERASE THIS MSG.?
1.YES 2.NO
3
4
Press 1 to erase the message—OR—Press 2 to exit
without erasing.
Press Stop/Exit.
To erase messages all at once
1
Press Erase. The screen prompts you to choose what
kind of messages you want to erase.
ERASE ALL VOICE?
SELECT
& SET
2
Press
or
to select erasing all voice messages
(ALL VOICE), all document messages (ALL DOC.),
or all messages—both voice and fax—(ALL MSG), and press Menu/Set.
Press 1 to erase—OR—Press 2 to exit without erasing.
3
Setting the Maximum Time for Incoming Messages
The default time for receiving voice messages is up to 35 seconds long. You can change this setting
to any length from 35 seconds to 60 seconds in 5-second increments.
1
2
Press Menu/Set, 8, 4. The screen prompts you to select a maximum time.
Press or to select the maximum time setting for incoming messages, and press
Menu/Set when the screen displays your setting.
3
Press Stop/Exit.
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Setting the Toll Saver
When you set the Toll Saver feature, the machine answers after 4 rings if you don’t have messages,
and after 2 rings if you do have messages. This way, when you call the machine, if it rings 3 times,
you know you have no messages, and can hang up, avoiding any toll charge.
(Only for FAX-1030e)
When Toll Saver is ON, it overrides your Ring Delay setting. Toll Saver must be
1
2
3
4
Press Menu/Set, 2, 1.
Press
Press
or
or
to select TOLL SAVER, and press Menu/Set.
to select ON (or OFF), and press Menu/Set.
Press Stop/Exit.
ICM Recording Monitor
This feature lets you turn OFF (or ON) the speaker volume for voice messages. When you turn the
monitor OFF, you will not hear messages as they come in.
1
2
3
Press Menu/Set, 8, 5.
Press or to select OFF (or ON), and press Menu/Set.
Press Stop/Exit.
Recording a Conversation
You can record a telephone conversation by pressing Play/Record during the conversation. Your
recording can be as long as the Incoming Message Maximum Time. You and the other party will
hear a beep every 15 seconds while recording. You cannot record a conversation using the
Speakerphone.
Fax Forwarding/Paging
When Paging is set to ON, your machine dials the pager number you have programmed and, when
connected, plays the Paging OGM message you have recorded for 60 seconds. This activates your
pager and let you know you have a fax or voice message in the Message Manager memory.
When Fax Forwarding is set to ON, your machine dials the fax machine phone number you’ve
programmed, and forwards any faxes you’ve received.
You cannot use Paging and Fax Forwarding at the same time.
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Programming a Fax Forwarding Number
1
2
Press Menu/Set, 8, 6.
Press or until the screen displays FAX FORWARD, and press Menu/Set.
The screen prompts you to enter the number of the fax machine where faxes will be forwarded.
Enter the forwarding number (up to 20 digits), and press Menu/Set.
Press Stop/Exit.
3
4
You can change a Fax Forwarding number remotely.
Recording the Paging Outgoing Message (OGM)
Before paging can work, you should first record the Paging OGM.
1
2
3
4
5
6
Press Menu/Set, 8, 3. The screen prompts you to choose an OGM.
Press
Press
or
or
to reach PAGING MSG., and press Menu/Set.
to select RECORD MSG, and press Menu/Set.
Pick up the handset to record a message.
Press Stop/Exit and replace the handset. The Message Manager plays your OGM.
Press Stop/Exit.
You can delete or play the Paging message in the same way as the TAD Message.
page 61.)
Programming the Paging Number
1
2
Press Menu/Set, 8, 6.
Press or until the screen displays PAGING, and press Menu/Set.
The screen prompts you to enter your pager number.
3
4
Enter your paging number up to 20 digits and press Menu/Set.
This is the telephone number which your machine must call.
Press Stop/Exit.
You cannot change a Paging number remotely.
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Remote Retrieval
This section is for FAX-1030e. (If you have FAX-1020e, please see chapter 10 for your remote fax
options.)
You can call your machine from any touch tone phone (or remote Group 3 fax machine set for tone)
and use a Remote Access Code and Remote Control Commands to retrieve voice (and fax)
messages. You can also program and change some settings for your Message Manager.
Using the Remote Access Code
1
2
3
Dial your machine phone number from a touch tone phone.
When your machine answers and beeps, immediately enter your Remote Access Code.
The machine signals the kinds of messages received:
1 long beep—Fax message(s)
2 long beeps—Voice message(s)
3 long beeps—Fax and Voice message(s)
No beeps—no messages
4
The machine then prompts you with two short beeps to enter a command. If you wait longer than
30 seconds to enter a command, the machine hangs up. If you enter an invalid command, the
machine beeps three times.
5
6
Press 9 0 to reset the machine when you finish.
Hang up.
If your fax machine is set to MANUAL mode, you can access the Message
Manager remotely by phoning your machine and letting it ring for about 100
seconds. Your fax machine will answer the phone after 100 seconds of ringing,
and you then have 30 seconds to enter your Remote Access Code.
Changing the Remote Access Code
Enter your Remote Access Code when the machine picks up your call, so you can access features
remotely. The access code is preset to 1 5 9 , but you can change this.
1
2
Press Menu/Set, 8, 7.
Enter a three-digit code using number keys 0-9,
and #, and press Menu/Set.
The
cannot be changed. Do not use the same digits that appear in your Remote Activation,
Deactivation Code or Activation Voice Code.
3
Press Stop/Exit.
When you call your machine and enter the Remote Access Code, you must press
the fourth digit (three-digit number plus ).
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Remote Control Commands
Follow the commands below to access features remotely. When you call the fax machine and enter
your Remote Access Code (1 5 9 ), the system will signal you with two short beeps to enter a
remote control command.
Remote control commands
91 Playing voice messages
1 Skip back
Detail Operation
After one long beep, the machine plays ICM.
Press 1 while listening to an ICM to play it again. If you press
1 before a message, you will hear the previous message.
2 Skip next
9 STOP Playing
While playing ICM, you can skip to next message.
Stop playing the ICM.
93 Erase all ICM
If you hear one long beep, the erase is accepted. If you hear
three short beeps, you cannot erase because all voice
messages have not been played, or there is no voice message
to erase.
*This code erases all recorded messages, not one at a time.
94 Play and Record OGM in
memory
1 Play
1 TAD MSG
2 F/T MSG
The machine plays the selected OGM. You can stop playing
OGMs by pressing 9.
3 PAGING MSG
2 Record 1 TAD MSG
2 F/T MSG
After one long beep, you can record the selected OGM. You
will hear the message played once. You can stop recording
the message by pressing 9.
3 PAGING MSG
95 Changing Fax
If you hear one long beep, the change is accepted. If you hear
three short beeps, you cannot change it because the
conditions have not been met (Example: registering paging
number).
You can register your fax forwarding number by using
machine will automatically turn to “FAX FWD:ON” mode.
Then retrieve a Memory Status List by entering 9 6 1 to make
sure that the Fax Forwarding number you registered is correct
in the List.
Forwarding/Paging setting
1 OFF
2 Fax Forwarding
3 Paging
4 FAX FWD NO.
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Remote control commands
96 Retrieve Fax
Detail Operation
Enter the number of a remote fax machine to receive a report
1 Memory Status List
2 Retrieve all FAX
3 Erase FAX in the If you hear one long beep, you can erase the fax message
memory
97 Check the receiving status
1 Document
from the memory.
You can check whether your fax machine has received any
Document or Voice messages. If yes, you will hear one long
beep. If no, you will hear three short beeps.
2 Voice
98 Change Answer Mode
1 TAD
If you hear one long beep, you can change the answer mode.
If you hear three short beeps, you cannot change it.
(Example: There is no TAD MSG when you want to change
to TAD mode.)
2 F/T
3 FAX
90 Exit
After a long beep, you can exit remote control.
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Retrieving the Memory Status List
You can retrieve the Memory Status List from a remote fax machine to see if you have any fax
messages.
1
2
3
4
Dial your fax machine’s number.
When you hear the beep, immediately enter your Remote Access Code (1 5 9 ).
When you hear two short beeps, use the dial pad to press 9 6 1.
Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want
the Memory Status List forwarded, and then press # #.
You cannot use
press
and
#
as dial numbers. However, if you want to store a pause,
#
.
5
After you hear your fax machine beep, hang up and wait.
Your fax machine calls the remote fax machine and sends the Memory Status List. The remote
fax machine prints the List.
Retrieving Fax Messages
1
2
3
4
Dial your fax machine’s number.
When you hear the beep, immediately enter your Remote Access Code (1 5 9 ).
As soon as you hear two short beeps, use the dial pad to press 9 6 2.
Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want
your fax messages forwarded, and then press # #.
You cannot use
press
and
#
as dial numbers. However, if you want to store a pause,
#
.
5
After you hear your fax machine beep, hang up and wait.
Your fax machine calls the remote fax machine and sends the stored documents. The remote fax
machine prints your fax messages.
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Changing the Fax Forwarding Number
You can change the default setting of your fax forwarding number from a remote fax machine.
1
2
3
4
Dial your fax machine’s number.
When you hear the beep, immediately enter your Remote Access Code (1 5 9 ).
When you hear two short beeps, use the dial pad to press 9 5 4.
Enter the new number of the remote fax machine where you want your fax messages forwarded,
and then press # #.
You cannot use
press . Also, if your fax machine is connected to a PABX, you can press
before the fax machine’s number. The works as well as key.
and
#
as dial numbers. However, if you want to store a pause,
#
#
first
#
R
5
6
7
To retrieve the Memory Status List, when you hear two short beeps, use the dial pad to press
9 6 1.
Use the dial pad to enter the number of the remote fax machine (up to 20 digits), and then press
# #.
After you hear your fax machine beep, hang up and wait.
Your fax machine calls the remote fax machine. Your fax machine then sends the Memory
Status List showing the new forwarding number to the remote fax machine.
8
Check the forwarding number.
If the forwarding number is incorrect, return to Step 1 to reset it.
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12 Troubleshooting and Maintenance
Error Messages
You may occasionally encounter a difficulty with your machine or telephone line. If this happens,
your machine often identifies the problem and displays an error message. The list below explains the
most common error messages.
ERROR MESSAGE
CAUSE/ACTION
The machine is out of ribbon or the print cartridge is not
properly installed. Install the print cartridge again. (See
CHECK CARTRIDGE
RESET OR REPLACE
The documents were not inserted or fed properly, or were
CHECK DOCUMENT
REMOVE PAPER
CHECK DOCUMENT
PRESS STOP KEY
The fax machine is out of paper or paper is not properly
loaded in the paper tray. Refill the paper or remove the
paper and load it again. If this error appears while
receiving a fax, load paper to restart printing. If you were
coping or printing reports, load paper and try again. (See
CHECK PAPER
RELOAD PAPER
A poor quality phone line resulted in a communications
error. Try the call again.
COMM.ERROR
You have requested a polling call from another party, but
the other fax machine is not in Poll Waiting mode. Verify
the other parties polling setup.
CONNECTION FAIL
The print head has overheated. Wait 30 minutes for it to
cool.
COOLING DOWN
WAIT FOR A WHILE
The cover is not completely closed. Close the cover.
COVER OPEN
PLS CLOSE COVER
The other party has disconnected during a call or fax.
DISCONNECTED
The fax machine has a mechanical problem. Unplug the
machine. Then contact your Brother dealer for service.
MACHINE ERROR XX
CALL YOUR DEALER
The number you called does not answer or is busy. You
may also have reached a number not connected to a fax.
Check the number and call again.
NO RESPONSE/BUSY
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ERROR MESSAGE
CAUSE/ACTION
The memory capacity has been exceeded. Print the faxes
stored in memory to delete them. Then try again.
OUT OF MEMORY
ERASE MESSAGE
If you get an OUT OF MEMORY message while
scanning the first page, press Stop/Exit to cancel the scan.
If you get an OUT OF MEMORY message while
scanning in a subsequent page, you will have the option to
press Copy to copy the pages scanned so far, or to press
Stop/Exit to cancel the operation. You can also print
faxes received in memory to delete them, erase voice
messages (FAX-1030e Only) or delete stored documents
Sort, Reduce or Enlarge function.
OUT OF MEMORY
PRINT:PRESS COPY
OUT OF MEMORY
QUIT:PRESS STOP
If you get an OUT OF MEMORY message while
scanning the first page, press Stop/Exit to cancel the scan.
If you get an OUT OF MEMORY message while
scanning in a subsequent page, you will have the option to
press Fax Start to send the pages scanned so far, or to
press Stop/Exit to cancel the operation. You can also
print faxes received in memory to delete them, erase voice
messages (FAX-1030e Only) or delete stored documents
using memory transmission.
OUT OF MEMORY
SEND:PRESS START
OUT OF MEMORY
QUIT:PRESS STOP
PAPER JAM
PLS OPEN COVER
PAPER JAM
REMOVE PAPER
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Document Jams and Paper Jams
Document Jam
The documents were not inserted or fed properly, or were too long.
1
2
3
4
5
Open the front cover.
Lift the two release levers to release the white roller.
Pull the document towards the front of the machine.
Lock the two release levers back in place.
Close the cover and press Stop/Exit.
Front Cover
Release Levers
Paper Jam
The recording paper is jammed in the paper tray.
1
Open the paper tray cover and remove the paper in the paper tray.
Paper Tray
Paper Tray Cover
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2
Press the OPEN button to open the top cover.
Top Cover
OPEN button
Sharp Edge
3
Pull the jammed paper toward the back from the paper tray and remove it as per diagram A.
If you can’t, pull the jammed paper towards the front and remove it as per diagram B.
If you cannot see any jammed paper, remove the ribbon cassette and check underneath. Remove
any jammed paper.
A
Paper Tray
B
4
Close the top cover.
Press the both edges of the top cover and close it until it clicks.
5
6
Put the recording paper back into the paper tray.
Close the paper tray cover.
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Difficulty with Operation
If you think there is a problem with sending or printing quality of your fax machine, make a copy
first. If the copy quality looks good then the problem may not be your fax machine. Check the
difficulties below and follow the suggestions to help resolve your problems.
DIFFICULTY
SUGGESTIONS
Printing or Receiving Faxes
Condensed Print and
Horizontal Streaks;
This can be caused by static or interference on the telephone line.
You can make a copy using the Copy function and see if the same
Top and Bottom of Sentences problem occurs. If the copy is also bad, call your Brother dealer for
Cut Off service.
Vertical Black Lines When The sender’s scanner may be dirty. Ask the sender to make a copy
Receiving
to see if the problem is with the sending machine. Try receiving
from another fax machine. If the problem continues, contact the
Brother dealer for service.
Phone Line or Connections
Fax Machine Does Not
Answer When Called
Make sure the machine is in the correct receiving mode for your
setup (either FAX, F/T (FAX/TEL) or TAD). Check for dial tone. If
possible, call your machine to hear it answer. If there is still no
answer, check the telephone line cord connection. Connect a
standard telephone handset to the machine’s telephone jack. If there
is no ringing when you call your machine, call your Telephone
Company to check the line.
No Dial Tone on the Handset Press Speaker phone (for FAX-1030e only)—OR—Lift the
handset. If you hear no dial tone, check telephone line cord
connections at the machine and wall jack. Check that the handset is
connected to the machine’s handset jack. Test the wall jack with
another single line telephone. If no dial tone on the wall outlet, call
your Telephone Company.
Sending Faxes
Poor Transmitting Quality
Try changing your resolution to FINE or SUPERFINE. (See
operation.
Dialling Does Not Work
Check for a dial tone.
Check all line cord connections.
Check power cord connection.
Send a manual fax by pressing Speaker phone (for FAX-1030e
only)—OR—Lifting the handset, and dialling the number. Wait to
hear fax receiving tones before pressing Fax Start.
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DIFFICULTY
SUGGESTIONS
Vertical Black Lines When Use your machine to make a copy. If the copy shows the same
Sending
problem, the scanner area is dirty. Lift the front cover and check the
document path. Clean the scanner’s white roller and the glass strip
under the roller using isopropyl alcohol and a lint-free cloth.
Handling Incoming Calls
F/T Pseudo-Ring in F/T
Mode
The machine knows the incoming call is not a fax so it is signalling
you to answer the telephone call. Pick up the machine’s handset or
answer from an extension phone and press your machine’s Remote
Deactivation Code (default setting is # 5 1).
Transferring a Call to the
Machine
If you have answered at the machine’s handset, press Fax Start,
and hang up immediately.
If you answered at an extension phone, press your three-digit
Remote Activation Code (the factory setting is
machine answers, hang up.
5 1). When your
Machine goes into receive
If the machine is set to Fax Detect ON, it is more sensitive to sounds.
mode when the caller is not a The machine may mistakenly interpret certain voices or music on
fax
the line as a calling fax machine and respond with fax receiving
tones. Deactivate the fax by pressing Stop/Exit.
Transmission Verification
Report Prints
“RESULT:ERROR”
There is probably temporary noise or static on the phone line. Try
sending the fax again. If the problem continues, call the Telephone
Company to check your phone line.
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Packing and Shipping the Machine
Whenever you transport the fax machine, use the packing materials that came with your fax machine.
If you do not pack the fax machine correctly, you could void your warranty.
1
Unplug the fax machine from the AC power outlet.
Do not unplug the machine until a print job is finished.
2
3
4
5
Remove the paper wire extension, document support, paper support, telephone line cord and
handset, and pack them.
Wrap the fax machine in the plastic bag and place it in the original carton with the original
packing material.
Place additional parts (such as cords and telephone line) and documents (such as User’s Guide)
into the carton.
Close the carton and tape it shut.
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Regular Maintenance
Cleaning the Scanner
1
2
3
Unplug the power cord for safety.
Open the front cover.
Clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint-free
cloth. You will need to lift the two release levers to release the white roller; be sure to lock them
in place when you are through.
Release Levers
White Roller
Glass Strip
4
Close the front cover.
Cleaning the Print Head
1
2
Unplug the power cord for safety.
Press the OPEN button to open the top cover.
Be careful not to cut yourself on the sharp edges of the metal part shown in
the illustration.
OPEN button
Sharp Edge
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3
Take out the printing cartridge.
4
To clean the machine’s thermal print head, wipe the metal and plastic part with a lint-free cloth
that is dry or lightly moistened with isopropyl alcohol as per diagram below.
Plastic and Metal Part
5
6
7
Wait until the alcohol on the metal and plastic part is totally dried.
Press both edge of the top cover until it clicks and close the top cover.
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Replacing the Print Cartridge
1
Push the OPEN button to open the top cover.
Be careful not to cut yourself on the sharp edges of the metal part shown in
the illustration.
OPEN button
Sharp Edge
2
3
Take out the used print cartridge.
Remove the stopper from the new printing cartridge.
Recessed arrow
White shaft
Blue shaft
Black Spool
Stopper
4
Turn the black spool on the right clockwise to tighten the ribbon.
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5
Install the printing cartridge by inserting the recessed
four holders.
first and placing the cartridge into its
Recessed
Black Spool
Holder
6
Press down on both sides of the top cover to close it securely.
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13 Important Information
Important Safety Instructions
1
2
3
4
Read all of these instructions.
Save them for later reference.
Follow all warnings and instructions marked on the product.
Unplug the fax machine from the wall outlet before cleaning. To clean the casing of the fax
machine use a damp cloth, do not use liquid or aerosol cleaners. To clean the interior, see
5
6
Do not use this product near water.
Do not place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
7
Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure
reliable operation of the product and to protect it from overheating, these openings must not be
blocked or covered. The openings should never be blocked by placing the product on a bed, sofa,
rug, or other similar surface. This product should never be placed near or over a radiator or
heater. This product should never be placed in a built-in installation unless proper ventilation is
provided.
8
9
This product should be operated from the type of power source indicated on the label. If you are
not sure of the type of power available, consult with your dealer or local power company.
This product is equipped with a 3-wire earthed plug. This plug will fit into only an earthed
socket. This is a safety feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete socket. Do not defeat the purpose of an earthed plug.
10 Do not allow anything to rest on the power cord. Do not place this product where people can
walk on the cord.
11 If an extension cord is used with this product, make sure that the total ampere ratings on the
products plugged into the extension cord do not exceed the extension cord ampere rating. Also,
make sure that the total of all products plugged into the wall or floor socket does not exceed the
socket rating.
12 Do not place anything in front of the machine that will block received faxes. Do not place
anything in the path of received faxes.
13 Do not touch a document during printing.
14 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill
liquid of any kind on the product.
15 Do not attempt to service this product yourself, as opening or removing covers may expose you
to dangerous voltage points and/or other risks. Refer all servicing to service personnel.
16 This product has no mains ON/OFF switch. It is therefore highly important that access to the
mains plug and the mains socket to which the plug is connected, is never obstructed, in case for
some reason the mains power to the machine must be quickly disconnected.
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17 Unplug this product from the mains power and telephone line sockets, and refer servicing to
qualified Service Personnel under the following conditions:
N
N
N
N
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
If the product has been dropped or the cabinet has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
N
N
18 To further protect your product against power surges, we recommend the use of a power
protection device (Surge Protector). This device is not supplied with this product, and can be
found at any reputable Electrical, and Electronic outlet.
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14 Specifications
Specifications
Type
Desktop facsimile transceiver
Compatibility
Coding system
Modem speed
Document input width
ITU-T Group 3
Modified Huffman (MH)
14400/12000/9600/7200/4800/2400 (Automatic Fallback)
148 mm to 216 mm
Scanning/Printing width 208 mm
2
Paper tray
Printer type
Grey scale
200 Sheets (75 g/m )
Line Thermal with Ribbon
64 levels (Dithered)
Display
LCD, 16 characters
Polling types
Contrast control
Resolution
Standard, Secure, Delayed, Sequential
Automatic/Light/Dark (Manual Setting)
• Horizontal 8 dot/mm
• Vertical Standard—3.85 line/mm
Fine, Photo—7.7 line/mm
Superfine, Photo (copy)—15.4 line/mm
Memory capacity
1 MB (up to 50 pages*) (FAX-1030e)
512 KB (up to 25 pages*) (FAX-1020e)
One Touch dial
Speed Dial
12 stations (with Shift key)
100 stations
Groups
Up to 6
Automatic redial
Speaker type
4 times at 2 minute intervals
Full Duplex, Digital (FAX-1030e)
Monitor (FAX-1020e)
Auto answer
1, 2, 3 or 4 rings
Communication source
Operating environment
Power source
Public switched telephone network
5 – 35°C
220-240 V AC 50/60 Hz
Standby: under 4.5 watts –– Peak: under 170 watts
378(W) x 385(D) x 215(H) (mm)
6.0 kg
Power consumption
Dimensions
Weight
Specifications are subject to change for improvement without prior notice.
*“Pages” refers to the ITU-T Test Chart #1 (in Out of Paper Reception in ECM mode).
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Menu Mode & Menu Selection Table
- Access the Menu
- Go to next menu level
- Accept an option
- Scroll through the current menu
level
- Back to previous menu level
- Forward to next menu level
- Exit the Menu
You can access the menu mode by pressing Menu/Set.
When you enter the Menu, the LCD scrolls:
SELECT
& SET
Press 1 for Initial Setup Menu—OR—
1.INITIAL SETUP
2.SETUP RECEIVE
3.SETUP SEND
4.CANCEL JOB
5.INTERRUPT
Press 2 for Setup Receive Menu—OR—
Press 3 for Setup Send Menu—OR—
Press 4 for Cancel Job Menu—OR—
Press 5 for Interrupt Menu—OR—
Press 6 for Set Quick-Dial Menu—OR—
Press 7 for Report Setting Menu—OR—
Press 8 for Remote Fax Options Menu (FAX-1020e)—OR—
Press 8 for Setup Tad Menu (FAX-1030e)—OR—
6.SET QUICK-DIAL
7.REPORT SETTING
8.REMOTE FAX OPT
8.SETUP TAD
Press 0 for Miscellaneous Menu
0.MISCELLANEOUS
—OR—
You can scroll more quickly through each menu level by pressing
or
keys, and then set an
option by pressing Menu/Set when that option appears on the LCD. Then the screen displays next
menu level. Press or key to scroll to your next menu selection, and then press Menu/Set.
When you finish setting an option, the screen displays ACCEPTED.
Use
to scroll backward if you passed your choices or to save keystrokes.
You can program the machine by pressing Menu/Set followed by the menu numbers. For example:
to set RESOLUTION to FINE, press Menu/Set, 3, 4 and
press Menu/Set.
or
to select FINE, and then
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To access the menu, press
To exit, press Stop/Exit.
Menu/Set.
Menu
Selections
Main Menu
Options
Descriptions
Page
to accept
1. INITIAL SETUP
1. DATE/TIME
2. STATION ID
Enter date and time for LCD
display and to print on
transmissions.
—
—
Program the name, fax
number and telephone
number to appear on each
transmitted page.
3. BEEPER
4. PBX
OFF
LOW
HIGH
Adjust the volume level of
the beeps when you press a
key, an error occurs or a
document is sent or received.
ON
OFF
Turn on if the machine is
connected to PABX (private
automatic Branch Exchange.)
5. CLOCK
CHANGE
Adjust the machine’s clock
by one hour for
—
summer/winter time.
6. MUSIC ON
HOLD
ON
OFF
Select the machine to play or
not to play the music during
holding the voice call.
7. TONE/PULSE
1. RING DELAY
TONE
PULSE
Selects the dialling mode.
2. SETUP
RECEIVE
04
03
02
01
Sets the number of rings
before the machine answers
in F/T, FAX or TAD
(Message Manager) mode.
TOLL SAVER:OFF
(FAX-1030e Only)
2. F/T RING TIME
3. FAX DETECT
70
40
30
20
Sets the time for “F/T
pseudo-ring” in Fax/Tel
(F/T) Mode.
ON
SEMI
OFF
Receive fax messages
without pressing the
Fax Start key.
* The factory setting (option) is shown in bold.
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To access the menu, press
To exit, press Stop/Exit.
Menu/Set.
Menu
Selections
Main Menu
Options
Descriptions
Page
to accept
2. SETUP
RECEIVE
(Continued)
4. REMOTE CODE ON
Enter code to activate or
deactivate machine from a
remote location or to transfer
voice call from DECT
cordless phone to the
machine.
(
51, #51, 81)
OFF
5. REDUCTION
AUTO
Reduces the size of an image.
100%
93%
87%
75%
6. MEM.RECEIVE
7. POLLING RX
ON
OFF
Automatically stores any
incoming faxes in its memory
if it runs out of paper.
STANDARD
SECURE
TIMER
You call another fax machine
to receive a fax from it.
3. SETUP SEND
1. COVERPG
SETUP
NEXT FAX ONLY
ON
OFF
Automatically sends a
programmable cover page or
prints a sample coverpage.
PRINT SAMPLE
2. COVERPAGE
NOTE
Program a customized
message for fax cover page.
—
3. CONTRAST
AUTO
LIGHT
DARK
Changes the lightness or
darkness of a fax you are
sending.
4. RESOLUTION
STANDARD
FINE
Allows you to change
resolutions page by page.
S.FINE
PHOTO
5. OVERSEAS
MODE
ON
OFF
Special setting for
international transmissions.
6. CALL RESERVE ON
OFF
PRINT SAMPLE
You can send a fax, then
speak or print a sample call
back message.
* The factory setting (option) is shown in bold.
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To access the menu, press
To exit, press Stop/Exit.
Menu/Set.
Menu
Selections
Main Menu
Options
Descriptions
Page
to accept
3. SETUP SEND
(Continued)
7. TIMER
Set the machine to send your
documents later.
—
8. POLLED TX
STANDARD
Set Polled Transmission for
someone to poll the machine
to receive a fax from you.
SECURE
4. CANCEL JOB
5. INTERRUPT
Cancel a delayed fax or
polling job.
—
—
—
—
Send a fax now, even if you
have the machine set to send a
fax later, or if you have it set
for Polling.
6. SET QUICK-DIAL 1. ONE-TOUCH
DIAL
Dial numbers stored in
memory by pressing only one
key.
—
2. SPEED-DIAL
Dial numbers stored in
memory by pressing only
four keys.
—
—
3. SETUP
GROUPS
Set up a Group number for
broadcasting.
7. REPORT
SETTING
1. XMIT REPORT
ON
OFF
Initial setup for Transmission
Verification Report and
Journal period.
2. JOURNAL
PERIOD
2/4/7 Days
1/3/6/12/24 Hours
OFF
8. REMOTE FAX
OPT
1. FAX FWD
ON
OFF
Set the machine to forward
faxes.
(FAX-1020e
Only)
2. FAX STORAGE
ON
OFF
Store incoming faxes in
memory for fax forwarding
and remote retrieval.
3. REMOTE
ACCESS
159
Set code for retrieving faxes.
4. PRINT
DOCUMENT
Print incoming faxes stored in
the memory.
—
* The factory setting (option) is shown in bold.
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To access the menu, press
To exit, press Stop/Exit.
Menu/Set.
Menu
Selections
Main Menu
Options
Descriptions
Page
to accept
8. SETUP TAD
(FAX-1030e
Only)
1. MESSAGE
STORE
DOC:ON
DOC:OFF
VOICE:ON
VOICE:EXT
VOICE:OFF
Select if memory will store
fax, voice or both.
2. BACKUP PRINT ON
Automatically prints a copy
of faxes received into
memory.
OFF
3. OGM
TAD MESSAGE
F/T MESSAGE
Select/Record outgoing
message.
PAGING MSG.
4. ICM MAX.TIME
35-60 seconds
Select maximum length of
incoming messages.
5. ICM
REC.MONITR
ON
OFF
Select ON or OFF for voice
messages as they come in.
6. FAX
FWD/PAGING
OFF
FAX FORWARD
PAGING
Set fax machine to forward
fax/message—OR—to call
your pager.
7. REMOTE
ACCESS
159
Set code for retrieving
messages.
0. MISCELLANEOUS
1. MEM SECURITY
Prohibits most functions
except receiving faxes into
memory.
—
2. CALLER ID
(Only for the
U.K.)
ON
OFF
DISPLAY ID
PRINT REPORT
View and dial back, or print a
list of the last 30 Caller IDs
stored in memory.
3. BT CALL SIGN
(Only for the
U.K.)
ON
OFF
Use with BT Call Sign.
* The factory setting (option) is shown in bold.
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Entering Text
When you are setting certain functions, such as the Station ID, you may need to enter text into the
machine. Most keys on the dial pad have three or four letters printed above them. The keys for 0, #,
and
don’t have printed letters because they are used for special characters.
By pressing the appropriate number on the dial pad the correct number of times, you can access the
character you want.
Press Key
once
A
twice
B
three times
four times
five times
2
3
4
5
6
7
8
9
C
F
2
3
4
5
6
S
8
Z
A
D
G
J
D
E
G
H
I
J
K
L
O
R
V
Y
M
P
N
M
7
Q
T
U
T
9
W
X
Inserting spaces
If you want to enter a blank space, press
twice.
Making corrections
If you entered a letter incorrectly and want to change it, press
to move the cursor after the last
correct letter. Then press Stop/Exit all letters above and to the right of the cursor are deleted. Re-enter
the correct text and/or digits. You can also back up and type over incorrect letters.
Repeating letters
If you need to enter a character assigned to the same key as the previous character, press
the cursor to the right.
to move
Special characters and symbols
Press , # or 0 repeatedly or press
to move the cursor under the special character or symbol
you want. Then press Menu/Set to select it.
C
Press
for
(space) ! ” # $ % & ’ ( ) * + , - . /
: ; < = > ? @ [ ] ^ _
Press # for
Press 0 for
Ä Ë Ö Ü À Ç È É 0
Specifications 91
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About Fax Machines
If you are a first-time fax machine user, fax operation might seem a little mysterious. You will soon
get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily.
Fax Tones and Handshake
When someone is sending a fax, the fax machine sends fax calling tones, (CNG tones)—soft, beeps
at 4-second intervals. You will hear them when you dial and press Fax Start, and they continue for
about 60 seconds after dialling. During that time, the sending machine must begin the “handshake”
with the receiving machine. Each time you use automatic procedures to send a fax, you are sending
CNG tones over the phone line. You will soon learn to listen for these soft beeps each time you
answer a phone on your fax line, so you can know if you are receiving a fax message.
The receiving fax responds with fax receiving tones—loud, chirping sounds. A receiving fax chirps
for about 40 seconds over the phone line, and the screen displays RECEIVE. If your fax machine
is set to the FAX ONLY Mode, it will answer every call automatically with fax receiving tones.
Even if the other party hangs up, your fax machine continues to send the “chirps” for about 40
seconds, and the screen continues to display RECEIVE. To cancel the receiving mode, press
Stop/Exit.
When your fax machine is in FAX/TEL (F/T) mode, it answers with a short beep. After this beep,
the fax machine listens for CNG tones, and, if heard, it will respond with receiving tones.
The fax “handshake” is the time in which the sending machine’s CNG tones and the receiving
machine’s “chirps” overlap. This must be for at least 2 to 4 seconds, so the fax machines can
understand how each is sending and receiving the fax. The handshake cannot begin until the call is
answered, and the CNG tones only last for about 60 seconds after the number is dialled. Therefore,
it’s important for the receiving machine to answer the call in as few rings as possible.
When you have an external telephone answering device (TAD) on your fax line,
your TAD will determine the number of rings before the call is answered. Pay
special attention to the directions in the Installation chapter for connecting a TAD
to your fax machine.
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax
transmission while it is in progress. ECM transmissions are possible only between machines that
both have the ECM feature. If they do, you may send and receive fax messages that are continuously
checked for their integrity.
Sufficient memory must be available in your machine for this feature to work.
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Glossary
ADF (Automatic Document Feeder) Refers to the number of pages that can be placed in the
document feeder and fed one at a time automatically.
Automatic fax transmission Sending a fax without picking up the handset or pressing
Speaker phone (for FAX-1030e only).
Backup Print Sets your machine to print a copy of faxes that are received and stored in memory.
Beeper The sound that the speaker makes when the keys are pressed, an error occurs or a document
has been received or transmitted.
Broadcasting The ability to send the same fax message to more than one location.
Call Back Message Allows you to send a fax and then leave a message for the other party to call
you back.
Call Reservation Allows you send a fax and then at the end of transmission, you can talk with the
other party.
Caller ID A service purchased from the Telephone Company that lets you see the number (or name)
of the party calling you.
Cancel Job Cancels a programmed job, for instance, Delayed Fax or Polling.
CNG tones The special tones (beeps) sent by fax machines during automatic transmission to tell the
receiving machine that they are from fax machine.
Communication error (or Comm. Error) An error during fax sending or receiving, usually
caused by line noise or static.
Contrast Setting to compensate for dark or light documents, by lightening dark documents or
darkening light documents.
Cover Page Prints a page at the other party’s machine, that contains the sender and recipient’s name
and fax number, number of pages and comment. You can generate an electronic cover page at
the other end with pre-programmed information from memory or you can print a sample cover
page to fax with your document.
Delayed Transmission Sends your fax at a later time that day.
ECM (Error Correction Mode) Detects errors during fax transmission and resends the page(s) of
the document that had an error.
F/T Ring Time The length of time the machine rings (when the answer mode setting is FAX/TEL)
to notify you to pick up a voice call that it answered.
Fax Forwarding Sends a fax received in memory to another preprogrammed fax number.
Fax tones The signals sent by sending and receiving fax machines while communicating
information.
Fine Resolution Resolution is 196 x 203 dpi. It is used for small print and graphs.
Grey scale The shades of grey available for copying and faxing photographs.
Group number A combination of One Touch and/or Speed Dial numbers that are stored on a One
Touch Dial key for Broadcasting.
ICM (Incoming Message) A recorded voice message received into an external answering machine
or FAX-1030e’s digital Message Manager.
93
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Interrupt Temporarily puts a waiting job on hold while you perform another operation.
Journal Lists information about the last 30 incoming and outgoing faxes.
Journal Period The preprogrammed time period between automatically printed Journal Reports.
You can print Journal on demand without interrupting this cycle.
LCD (Liquid Crystal Display) The display screen on the machine that shows interactive messages
during On-Screen Programming and defaults to the date and time when the machine is idle.
Manual fax When you press Speaker phone (for FAX-1030e only)—OR—lift the handset so
you can hear the receiving fax machine answer before you press Fax Start to begin
transmission.
Memory Status List Shows how much memory is being used, how much is left, and the type of
messages in memory.
Memory usage Instructs the machine how to allocate the memory.
Message Manager (FAX-1030e only) The Message Manager is an electronic messaging facility
for faxes and voice mail. Callers can send you faxes or leave voice messages for you, and you
can retrieve these from a remote location.
Next Fax Reservation Accepts the next document in the document feeder for transmission while
the machine is still receiving.
OGM (Outgoing Message) The message which callers can hear when you call your Message
Manager or external answering machine.
Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of
paper.
Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on
overseas phone lines.
Paging (FAX-1030e only) Feature enables your fax unit to call your pager when a fax and/or a
voice message is received into its memory.
Pause Allows you to place a 3.5 second delay in the dialling sequence stored on One Touch and
Speed Dial numbers.
Photo Resolution A resolution setting that uses varying shades of grey for the best representation
of photographs.
Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages.
Print reduction reduces the size of incoming faxes.
Pulse A form of dialling on a telephone line.
Quick-Dial Keys on the machine control panel where you can store numbers for easy dialling. You
must use a separate key for each number.
Quick-Dial List A listing of names and numbers stored in One Touch and Speed Dial memory, in
numerical order.
Remote access The ability to access your messages stored in the machine’s memory remotely from
a touch tone phone.
Remote access code The four-digit code that allows you to call and access your messages stored in
the machine’s memory from a remote location.
Remote activation allows you to transfer a fax call, answered at an extension phone, to the machine
by pressing the Fax Receive Code.
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Resolution The number of vertical and horizontal lines per mm. See: Standard, Fine, Super Fine
and Photo resolution.
Ring Delay The number of telephone rings before the machine answers a call in F/T or FAX ONLY
mode.
Scanning The process of sending an electronic image of an original paper document into your
computer.
Standard resolution 98 x 203 dpi. It is used for regular size text and quickest transmission.
Station ID The stored information that appears on the top of faxed pages. It includes the sender’s
name and fax number.
Super fine resolution 392 x 203 dpi. Best for very small print and line art.
System Setup List A printed report that shows the current setting of your machine.
Thermal transfer A printing process in which heat transfers carbon ink from a ribbon to plain
paper.
Toll Saver (FAX-1030e only) A Message Manager setting that allows the machine to answer after
two ring when a message(s) was received and after four rings when there are no messages. The
caller can hang up (after two rings) without paying for the call if there are no messages to
retrieve.
Tone A form of dialling on the telephone line used for Touch Tone telephones.
Transmission The process of sending documents over the phone lines from your fax machine to the
receiving fax machine.
TX/RX TX means Transmit. RX means Receive.
Xmit Report (Transmission Report) A listing of each transmission, showing the name or fax
number of the receiving party, date, time, and number of pages.
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H
O
Operation from an External Extension
I
P
J
M
Q
R
N
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S
T
Transmission Verification (Xmit)
V
X
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Accessory List
Model Name
Description
PC-201
Printing Cartridge (1 set per box)
PC-202RF
PC-204RF
2 re-fills for use in PC-201 Printing Cartridge
4 re-fills for use in PC-201 Printing Cartridge
*For optimum print quality and product performance within published specifications, use
only the correct Brother replacement ribbon. The use of other ribbons may invalidate your
warranty.
Change Answer Mode
REMOTE CONTROL ACCESS CARD
Press 9 8.
then for TAD, press 1.
Using Remote Access Code
Fax/Telephone (F/T), press 2.
(For FAX-1020e)
1
2
3
Dial your machine phone number from a touch tone
phone.
Enter your Remote Control Access Code (159 ) after
the beep.
Your machine signals the kinds of messages received:
1 long beeps – Fax message(s)
No beeps – no messages
After 2 short beeps, enter a command.
Press 9 0 to reset your machine when you finish.
Hang up.
Fax, press 3.
Exit Remote Operation
Press 9 0.
Change Remote Access Code
Press Menu/Set, 8, 3.
Enter a three- digit code using number keys 0-9, and #.
The cannnot be changed.
Press Menu/Set.
1
2
4
5
6
3
4
Press Stop/Exit.
(For FAX-1030e)
4
1
MESSAGE MANAGER
Retrieve a Fax
Change Answer Mode
Press 9 6.
Press 9 8.
REMOTE CONTROL ACCESS CARD
then to Print a Memory Status List press
1, then enter the number of remote
fax machine, and then # #. After
the beep, hang up and wait.
then for Message Centre, press 1.
Using Remote Access Code
Fax/Telephone (F/T), press 2.
Fax Only, press 3.
1
2
3
Dial your fax machine phone number from a
touch tone phone.
Enter your Remote Control Access Code
(159 ) after the beep.
The fax machine signals the kinds of
messages received:
Exit Remote Operation
Press 9 0.
Retrieve all faxes press 2, then
enter the number of remote fax
machine, and then # #. After the
beep, hang up and wait.
Erase all fax messages press 3.
1 long beep – Fax message(s)
2 long beeps – Voice message(s)
3 long beeps – Fax and Voice message(s)
No beeps – no messages
After 2 short beeps, enter a command.
Press 9 0 to reset the machine when you
finish.
Check Receiving Status
Press 9 7.
then for Fax message, press 1.
Voice message, press 2.
4
5
1 long beeps – received messages
3 short beeps – no messages
6
Hang up.
5
6
1
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Retrieve a Fax
Press 9 6.
Remote Commands
then to Print a Memory Status List press 1, then enter the
number of remote fax machine, and then # #.
After the beep, hang up and wait.
Retrieve all faxes press 2, then enter the number of
remote fax machine, and then # #. After the beep,
hang up and wait.
Change Fax Forwarding Setting
Press 9 5.
then to Turn feature off press 1.
Enter Fax Forwarding press 2.
Program Fax Forward Number press 4. Enter the
new number of the remote fax machine where
you want your fax messages forwarded, and then
press # #. Press 9 6 1 after two short beeps, then
enter the number of remote fax machine, and then
# # to retrieve Memory Status List.
Erase all fax messages press 3.
Check the Receiving Status
Press 9 7 1.
1 long beep – Fax message(s)
3 short beeps – no messages
Turn Fax Storage on press 6.
Turn Fax Storage off press 7.
2
3
Change Paging/Fax Forwarding
Changing Remote Access Code
Replace All Voice Messages
Setting
Press 9 3. If you hear three beeps, all messages
have not yet been heard, and the messages
will not be erased.
1
2
Press Menu/Set, 8, 7.
Press 9 5.
Enter a three-digit code using number
keys 0-9, and #. The cannot be changed.
Press Menu/Set.
then to Turn feature off press 1.
Enter Fax Forwarding press 2.
Enter Paging press 3.
3
4
Play/Record Outgoing Message
Press 9 4.
then to Play Message Centre OGM press 1 1.
Play F/T OGM press 1 2.
Press Stop/Exit.
Progrm Fax Forward Number
press 4. Enter the new number of
the remote fax machine where
you want your fax messages
forwarded, and then press # #.
Press 9 6 1 after two short beeps,
then enter the number of remote
fax machine, and then # # to
retrieve Memory Status List.
Remote Commands
Play Paging OGM press 1 3.
Record new Message Centre OGM
press 2 1, then speak after beep.
press 9 to stop.
Record new F/T OGM press 2 2,
then speak after beep. press 9 to stop.
Record new Paging OGM press 2 3,
then speak after beep. press 9 to stop.
Listen to Voice Messages
Press 9 1.
then to Repeat a message press 1.
Skip to next message, press 2.
Stop playing the message press 9.
2
3
4
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This machine is approved for use in the country of purchase only, local
Brother companies or their dealers will only support fax machines purchased
in their own countries.
UK/IRE
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