BASIC USER’S GUIDE
DCP-J515W
DCP-J715W
Version 0
ARL/ASA/NZ/SAF
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User's Guides and where do I find it?
Which manual?
Safety and Legal
What's in it?
Where is it?
Please read the Safety Instructions before you Printed / In the box
set up your machine.
Quick Setup Guide
Read this Guide first. Follow the instructions for Printed / In the box
setting up your machine and installing the
drivers and software for the operating system
and connection type you are using.
Basic User's Guide
Learn the basic Copy, Scan and PhotoCapture Printed / In the box
Center™ operations and how to replace
consumables. See troubleshooting tips.
Advanced User's Guide
Software User's Guide
Network User's Guide
Learn more advanced operations: Copy,
printing reports and performing routine
maintenance.
PDF file /
Documentation
CD-ROM
Follow these instructions for Printing, Scanning, PDF file /
Network Scanning, PhotoCapture Center™,
and using the Brother ControlCenter utility.
Documentation
CD-ROM
This Guide provides more advanced
PDF file /
information for configuring the Ethernet and
Documentation
Wireless network connections. In addition, find CD-ROM
information about network utilities, network
printing, troubleshooting tips and supported
network specifications.
i
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Table of Contents
(BASIC USER’S GUIDE)
Using the documentation.......................................................................................1
Accessing the Advanced User’s Guide, Software User’s Guide and
Network User’s Guide.........................................................................................1
Viewing Documentation...................................................................................1
Accessing Brother Support (Windows®)................................................................3
Accessing Brother Support (Macintosh) ................................................................3
Control panel overview ..........................................................................................4
LCD display indications ...................................................................................5
Setting the backlight brightness.......................................................................7
Loading paper and other print media.....................................................................8
Paper settings......................................................................................................16
Paper Type....................................................................................................16
Paper Size.....................................................................................................16
Acceptable paper and other print media..............................................................17
Handling and using print media.....................................................................18
Choosing the right print media.......................................................................19
How to load documents .......................................................................................21
Using the scanner glass ................................................................................21
How to copy.........................................................................................................23
Copy settings.................................................................................................23
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5
Printing photos from a memory card or
PhotoCapture Center™ Operations.....................................................................25
Getting started .....................................................................................................26
Print Images.........................................................................................................28
View Photos...................................................................................................28
PhotoCapture Center™ print settings..................................................................28
Printing a document.............................................................................................31
Scanning a document..........................................................................................32
Scanning using the scan key...............................................................................32
Scanning using a scanner driver .........................................................................32
Replacing the ink cartridges ................................................................................33
Cleaning and checking the machine....................................................................36
Cleaning the scanner glass ...........................................................................36
Cleaning the paper pick-up rollers.................................................................36
Cleaning the print head .................................................................................37
Checking the print quality ..............................................................................37
Checking the print alignment.........................................................................38
Error and Maintenance messages.......................................................................39
Error animation..............................................................................................43
Printer jam or paper jam................................................................................44
Troubleshooting...................................................................................................46
Machine Information ............................................................................................51
Checking the serial number...........................................................................51
Reset functions..............................................................................................51
How to reset the machine..............................................................................51
On-screen programming......................................................................................52
Menu table...........................................................................................................53
Entering Text .......................................................................................................68
Inserting special characters...........................................................................68
Making corrections ........................................................................................68
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General................................................................................................................69
Copy ....................................................................................................................72
PhotoCapture Center™ .......................................................................................73
Scanner ...............................................................................................................75
Interfaces.............................................................................................................77
Computer requirements.......................................................................................78
Consumable items...............................................................................................79
Network (LAN) .....................................................................................................80
iv
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Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User's Guide explains the following features and operations.
You can view the Advanced User's Guide on the Documentation CD-ROM.
1
General setup
Memory storage
Sleep Mode
LCD display
2
3
4
Printing reports
Reports
Making copies
Copy settings
Printing photos from a memory
card or USB Flash memory drive
PhotoCapture Center™ operations
Print Images
PhotoCapture Center™ print settings
Scan to a memory card or USB Flash
memory drive
5
Printing photos from a camera
(DCP-J715W only)
Printing photos directly from a PictBridge
camera
Printing photos directly from a digital
camera (without PictBridge)
A
Routine maintenance
Cleaning and checking the machine
Packing and shipping the machine
B
C
Glossary
Index
v
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vi
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General information
1
1
1
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Using the
documentation
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Electrical Hazard icons alert you to
possible electrical shock.
Symbols and conventions
used in the documentation
Accessing the
1
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide
The following symbols and conventions are
used throughout the documentation.
Bold
Bold typefaceidentifiesspecific
buttons on the machine’s
control panel, or on the
computer screen.
1
This Basic User’s Guide does not contain all
the information about the machine such as
how to use the advanced features for Copy,
PhotoCapture Center™, Printer, Scanner
and Network. When you are ready to learn
detailed information about these operations,
read the Advanced User’s Guide,
Software User’s Guide and
Network User’s Guide that are on the
Documentation CD-ROM.
Italics
Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier Text in the Courier New font
New
identifies messages on the
LCD of the machine.
WARNING
WARNING indicates a potentially
Viewing Documentation
1
hazardous situation which, if not avoided,
could result in death or serious injuries.
a Turn on your computer. Insert the
Documentation CD-ROM into your
CD-ROM drive.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
Note
(Windows® users)
If the screen does not appear
automatically, go to
My Computer (Computer), double-click
the CD-ROM icon, and then double-click
index.html.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which may result in
property-damage-only accidents or loss of
product functionality.
b (Macintosh users)
Double-click the CD-ROM icon, and
then double-click index.html.
1
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Chapter 1
c Click your country.
How to find Scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
ControlCenter
Network Scanning
ScanSoft™ PaperPort™11SE with OCR
How-to-Guides (DCP-J715W only)
d Point to your language, point to
View Guide, and then click the guide
you want to read.
The complete ScanSoft™
PaperPort™11SE with OCR
How-to-Guides can be viewed from the
Help selection in the ScanSoft™
PaperPort™11SE application.
Presto! PageManager User’s Guide
(DCP-J715W only)
Note
Presto! PageManager must be
downloaded and installed before use. See
on page 3 for further instructions.
The complete Presto! PageManager
User's Guide can be viewed from the Help
selection in the Presto! PageManager
application.
How to find Network setup
instructions
Note
1
• (Windows® users only)
Your machine can be connected to a wireless
or wired network. (Wired network is not
available for DCP-J515W model.) You can
find basic setup instructions in the Quick
Setup Guide. If your wireless access point or
router supports Wi-Fi Protected Setup or
AOSS™, follow the steps in the Quick Setup
Guide. For more information about network
setup please see the Network User’s Guide
on the Documentation CD-ROM.
Your web browser may display a yellow
bar at the top of the page that contains a
security warning about Active X controls.
For the page to display correctly you must
click on the bar, click
Allow Blocked Content, then click Yes
in the Security Warning dialog box.
For faster access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
1
Microsoft® Internet Explorer® 6.0 or greater.
2
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General information
Accessing Brother
Support
Accessing Brother
Support
(Macintosh)
1
(Windows®)
1
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
Click Brother Support on the Top Menu.
Double-click the Brother Support icon.
The following screen will appear:
The following screen will appear:
(DCP-J715W only)
To access our website
Brother Home Page.
To download and install Presto!
PageManager, click
Presto! PageManager.
For the latest news and product support
information
To register your machine from the Brother
Product Register Page
Brother Solutions Center.
click On-Line Registration.
To visit our website for original Brother
Supplies
For the latest news and product support
information
Supplies Information.
Brother Solutions Center.
To access the Brother CreativeCenter
for FREE photo projects and printable
downloads, click
To visit our website for original Brother
Supplies
Supplies Information.
Brother CreativeCenter.
To return to the Top Menu, click Back or
if you have finished, click Exit.
3
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Chapter 1
Control panel overview
1
The DCP-J515W and DCP-J715W have the same control panel keys.
8
7
6
5
Mem. 01
COPY
Quality
Enlarge/Reduce
Ratio:
Normal
100%
1
2
3
4
1
LCD (Liquid Crystal Display)
4
Start keys:
Displays messages on the screen to help you
set up and use your machine.
Mono Start
Lets you start making copies in
monochrome. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
Also, you can adjust the angle of the LCD
screen by lifting it.
2
3
Number of Copies
Use this key to make multiple copies.
Menu keys:
Colour Start
d or c
Press to scroll backward or forward to a
menu selection.
Lets you start making copies in full colour.
Also lets you start a scanning operation (in
colour or mono, depending on the scanning
setting in the ControlCenter software).
Also, press to choose options.
a or b
Press to scroll through the menus and
options.
5
6
Stop/Exit
Clear
Stops an operation or exits from a menu.
Press to go back to the previous menu
level.
On/Off
You can turn the machine on and off.
Menu
If you turn the machine off, it will still
Lets you access the main menu to program
the machine.
periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink cartridge economy, and maintain
print quality, you should keep your machine
connected to the power at all times.
OK
Lets you confirm a selection.
4
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General information
7
Mode keys:
LCD display indications
1
SCAN
The LCD display shows the mode the
machine is in, the current settings, and the
available ink volume.
1
Lets you access Scan mode.
PHOTO CAPTURE
Lets you access PhotoCapture Center™
mode.
1
2 3
Mem. 01
COPY
8
Warning LED
Turns orange and blinks when the LCD
displays an error or an important status
message.
Quality
Enlarge/Reduce
Ratio:
Normal
100%
Note
1
2
Ink indicator
Most of the illustrations in this User’s Guide
show the DCP-J515W.
Lets you see the available ink volume.
Memory Status
Lets you see the available memory in the
machine.
3
Wireless Status
A four level indicator shows the current
wireless signal strength if you are using a
wireless connection.
0
Max
The warning icon
appears when there is
an error or a maintenance message. For
details, see Error and Maintenance
5
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Chapter 1
Basic Operations
1
Warning LED indications
1
The following steps show how to change a
setting in the machine. In this example the
Paper Type setting is changed from
Plain Paper to Inkjet Paper.
The Warning LED (light emitting diode) is a
light that shows the status of the machine, as
shown in the table.
a Press Menu.
b Press a or b to choose
General Setup.
OK
OK
Select & Press
MENU
Ink Management
General Setup
Network
LED DCP status
Description
Print Reports
Ready
The DCP is ready for
use.
Press OK.
c Press a or b to choose Paper Type.
Off
Cover open
The cover is open. Close
the cover. (See Error
d Press d or c to choose Inkjet Paper.
Press OK.
You can see the current setting on the
LCD:
Orange
Cannot Print Replace theink cartridge
with a new one. (See
OK
General Setup
Select & Press
Inkjet Paper
A4
Paper Type
Paper Size
LCD Settings
Sleep Mode
Paper error
Put paper in the tray or
clear the paper jam.
Check the LCD
message. (See Error
5Mins
e Press Stop/Exit.
Other
Check the LCD
messages
message. (See Error
6
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General information
LCD display
1
1
Setting the backlight
brightness
1
If you are having difficulty reading the LCD,
try changing the brightness setting.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose LCD Settings.
Press OK.
d Press a or b to choose Backlight.
e Press d or c to choose Light, Med or
Dark.
Press OK.
f Press Stop/Exit.
7
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Loading paper
2
2
c With both hands, gently press and slide
the paper side guides (1) and then the
paper length guide (2) to fit the paper
size.
Loading paper and
other print media
2
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
Note
To print on Photo (10 15 cm) or Photo L
(89 127 mm) paper, you must use the
photo paper tray. (See Loading photo
1
a If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
3
2
b Lift the output paper tray cover (1).
3
1
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Loading paper
e Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
Note
When you use Legal size paper, press
and hold the universal guide release
button (1) as you slide out the front of the
paper tray.
2
1
IMPORTANT
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
d Fan the stack of paper well to avoid
paper jams and misfeeds.
f Gently adjust the paper side guides (1)
to fit the paper with both hands.
Make sure the paper side guides touch
the sides of the paper.
1
IMPORTANT
Always make sure that the paper is not
curled.
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Chapter 2
g Close the output paper tray cover.
Loading envelopes and
postcards
2
About envelopes
2
Use envelopes that weigh between 80 to
95 gsm.
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
IMPORTANT
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
h Slowly push the paper tray completely
into the machine.
• That are of a baggy construction.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Glue
2
Double flap
2
i While holding the paper tray in place,
pull out the paper support ( ) until it
clicks, and then unfold the paper
support flap ( ).
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
2
1
IMPORTANT
DO NOT use the paper support flap for
Legal size paper.
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Loading paper
b Put envelopes or postcards in the paper
tray with the address side down and the
leading edge (top of the envelopes) in
first. With both hands, gently press and
slide the paper side guides (1) and
paper length guide (2) to fit the size of
the envelopes or postcards.
How to load envelopes and postcards
2
a Before loading, press the corners and
sides of envelopes or postcards to make
them as flat as possible.
2
IMPORTANT
If envelopes or postcards are
“double-feeding”, put one envelope or
postcard in the paper tray at a time.
1
2
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Chapter 2
If you have problems printing on
envelopes with the flap on the short
edge, try the following suggestions:
Loading photo paper
2
2
Use the photo paper tray which has been
assembled on the top of the output paper tray
cover to print on Photo (10 15 cm) and
Photo L (89 127 mm) size paper. When you
use the photo paper tray, you do not have to
a Open the envelope flap.
b Put the envelope into the paper tray with
the address side down and the flap
take out the paper that is in the tray beneath it.
positioned as shown in the illustration.
a Squeeze the blue photo paper tray
release button (1) using your right index
finger and thumb and push the photo
paper tray forward until it clicks into the
photo printing position (2).
1
c Adjust the size and margin in your
application.
2
Photo Paper Tray
12
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Loading paper
b Press and slide the paper side
guides (1) and paper length guide (2) to
fit the paper size.
d When you have finished printing photos
return the photo paper tray to the
Normal printing position.
Squeeze the blue photo paper tray
release button (1) using your right index
finger and thumb and pull the photo
paper tray back until it clicks (2).
2
1
1
2
2
c Put the photo paper into the photo paper
tray and gently adjust the paper side
guides to the paper.
Make sure the paper side guides touch
the sides of the paper. Check that the
paper is flat in the tray.
Note
• Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
• Always make sure that the paper is not
curled or wrinkled.
13
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Chapter 2
Removing small printouts
from the machine
IMPORTANT
2
If you do not return the photo paper tray to
the Normal printing position after printing
photos, you will get a No Paper Fed
error when you use standard paper.
When the machine ejects small paper onto
the output paper tray cover you may not be
able to reach it. Make sure printing has
finished, and then pull the tray completely out
of the machine.
Photo paper tray in the normal printing
position
Photo paper tray in the photo printing
position
14
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Loading paper
Printable area
2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.
(See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide.)
2
Cut Sheet Paper
Envelopes
3
4
3
1
4
1
2
2
Top (1)
3 mm
Bottom (2)
3 mm
Left (3)
3 mm
Right (4)
3 mm
Cut Sheet
Envelopes
12 mm
24 mm
3 mm
3 mm
Note
The Borderless feature is not available for envelopes.
15
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Chapter 2
Paper Size
2
Paper settings
2
You can use five sizes of paper for printing
copies: A4, A5, Letter, Legal and 10 15 cm.
When you load a different size of paper in the
machine, you will need to change the paper
size setting at the same time.
Paper Type
2
To get the best print quality, set the machine
for the type of paper you are using.
a Press Menu.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Paper Type.
c Press a or b to choose Paper Size.
d Press d or c to choose Plain Paper,
Inkjet Paper, Brother BP71,
Brother BP61, Other Glossy or
Transparency.
d Press d or c to choose A4, A5,
10x15cm, Letter or Legal.
Press OK.
e Press Stop/Exit.
Press OK.
e Press Stop/Exit.
Note
The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
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Loading paper
Recommended print media
2
Acceptable paper and
other print media
2
To get the best print quality, we suggest using
Brother paper. (See the table below.)
The print quality can be affected by the type
of paper you use in the machine.
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
2
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
We recommend using “3M Transparency
Film” when you print on transparencies.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
Brother paper
Paper Type
Item
We recommend testing various paper types
before buying large quantities.
A4 Plain
BP60PA
BP71GA4
BP60MA
BP71GP
A4 Glossy Photo
A4 Inkjet (Matte)
10 15 cm Glossy
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and glossy paper,
be sure to choose the correct print media
in the “Basic” tab of the printer driver or in
the Paper Type setting of the menu. (See
When you print on Brother photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing, the
surface may not be completely dry and
may stain your fingers.
17
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Chapter 2
Paper capacity of the output paper
tray cover
Handling and using print
media
2
2
Up to 50 sheets of 80 gsm A4 paper.
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
Transparencies and photo paper must be
picked up from the output paper tray cover
one page at a time to avoid smudging.
Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
IMPORTANT
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
1
1
1
2 mm or greater curl may cause jams
to occur.
• Extremely shiny or highly textured
paper
• Paper that cannot be arranged
uniformly when stacked
• Paper made with a short grain
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Loading paper
Choosing the right print media
2
Paper type and size for each operation
2
2
Paper Type
Paper Size
Usage
Copy
Photo
Printer
Capture
Cut Sheet
A4
210 297 mm (8.3 11.7 in.)
215.9 279.4 mm (8 1/2 11 in.)
215.9 355.6 mm (8 1/2 14 in.)
184 267 mm (7 1/4 10 1/2 in.)
182 257 mm (7.2 10.1 in.)
148 210 mm (5.8 8.3 in.)
105 148 mm (4.1 5.8 in.)
10 15 cm (4 6 in.)
Yes
Yes
Yes
–
Yes
Yes
–
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Letter
Legal
Executive
JIS B5
A5
–
–
–
Yes
–
–
A6
–
Cards
Photo
Photo L
Photo 2L
Yes
–
Yes
–
89 127 mm (3 1/2 5 in.)
13 18 cm (5 7 in.)
–
Yes
–
Index Card 127 203 mm (5 8 in.)
–
Postcard 1
100 148 mm (3.9 5.8 in.)
148 200 mm (5.8 7.9 in.)
–
–
Postcard 2
(Double)
–
–
Envelopes
C5
Envelope
162 229 mm (6.4 9 in.)
110 220 mm (4.3 8.7 in.)
–
–
–
–
Yes
Yes
DL
Envelope
COM-10
Monarch
105 241 mm (4 1/8 9 1/2 in.)
98 191 mm (3 7/8 7 1/2 in.)
105 235 mm (4.1 9.3 in.)
–
–
–
–
–
–
Yes
Yes
Yes
JE4
Envelope
Transparencies A4
Letter
210 297 mm (8.3 11.7 in.)
215.9 279.4 mm (8 1/2 11 in.)
215.9 355.6 mm (8 1/2 14 in.)
148 210 mm (5.8 8.3 in.)
Yes
Yes
Yes
Yes
–
–
–
–
Yes
Yes
Yes
Yes
Legal
A5
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Chapter 2
Paper weight, thickness and capacity
2
Paper Type
Weight
Thickness
No. of
sheets
100 1
20
Cut
Sheet
Plain Paper
64 to 120 gsm
0.08 to 0.15 mm
Inkjet Paper
64 to 200 gsm
Up to 220 gsm
0.08 to 0.25 mm
Up to 0.25 mm
20 2 3
Other Glossy Paper
20 2 3
30
Cards
Photo Card
Up to 220 gsm
Up to 0.25 mm
Index Card
Postcard
Up to 120 gsm
Up to 200 gsm
75 to 95 gsm
–
Up to 0.15 mm
Up to 0.25 mm
Up to 0.52 mm
–
30
Envelopes
10
Transparencies
10
1
2
Up to 100 sheets of 80 gsm paper.
For Photo 10 15 cm paper and Photo L 89 127 mm paper, use the photo paper tray. (See Loading photo paper
3
BP71 260 gsm paper is especially designed for Brother inkjet machines.
20
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Loading documents
3
3
Make sure documents written with ink are
completely dry.
How to load
documents
3
a Unfold the ADF Document Output
Support Flap (1).
You can make copies and scan from the ADF
(automatic document feeder) and from the
scanner glass.
3
b Fan the pages well.
c Adjust the paper guides (2) to fit the
width of your document.
Using the ADF
(DCP-J715W only)
3
d Make sure you place your documents,
face down, top edge first in the ADF
underneath the guides until you feel
them touch the feed roller and the LCD
shows ADF Ready.
The ADF can hold up to 15 pages and feeds
each sheet individually. Use standard 80 gsm
paper and always fan the pages before
putting them in the ADF.
Document Sizes Supported
3
2
Paper:
Length:
Width:
80 gsm A4
1
148 to 355.6 mm
148 to 215.9 mm
64 to 90 gsm
Weight:
How to load documents
3
IMPORTANT
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
IMPORTANT
• DO NOT pull on the document while it is
feeding.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper
clipped, pasted or taped.
Using the scanner glass
3
• DO NOT use cardboard, newspaper or
fabric. Instead use the scanner glass.
You can use the scanner glass to copy or
scan pages of a book or one page at a time.
Document Sizes Supported
3
Length:
Width:
Up to 297 mm
Up to 215.9 mm
Up to 2 kg
Weight:
21
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Chapter 3
How to load documents
Note
3
Scannable area
3
The scannable area depends on the settings
in the application you are using. The figures
below show unscannable areas.
To use the scanner glass, the ADF must
be empty. (DCP-J715W only)
a Lift the document cover.
3
4
1
b Using the document guidelines on the
left and top, place the document face
down in the upper left corner of the
scanner glass.
2
Usage Document Top (1)
Size
Left (3)
Bottom (2) Right (4)
Copy
A4
3 mm
3 mm
3 mm
3 mm
3 mm
3 mm
3 mm
3 mm
Letter
A4
Scan
Letter
c Close the document cover.
IMPORTANT
If you are scanning a book or thick
document, DO NOT slam the cover down
or press on it.
22
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Making copies
4
4
Copy settings
4
How to copy
4
You can change the following copy settings.
Press a or b to scroll through the copy
settings. When the setting you want is
highlighted, press OK.
The following steps show the basic copy
operation. For details about each option, see
the Advanced User’s Guide.
a Do one of the following to load your
document:
4
(Basic User’s Guide)
Place the document face down in the
For details about changing the following copy
settings, see page 24.
ADF. (DCP-J715W only)
Paper Type
Paper Size
Load your document face down on
the scanner glass.
(Advanced User’s Guide)
For details about changing the following copy
settings, see chapter 3:
b Press + or - repeatedly until the number
of copies you want appears (up to 99).
Quality
Enlarge/Reduce
Density
Copy
Press Sta0rt 1
COPY
1
Ink Save Mode
Stack/Sort (DCP-J715W only)
Page Layout
Quality
Enlarge/Reduce
Ratio:
Normal
100%
1
No. of Copies
Book Copy
Watermark Copy
Set New Default
Factory Reset
c Press Mono Start or Colour Start.
Note
If you want to sort copies, use the ADF.
(DCP-J715W only)
Stop copying
4
To stop copying, press Stop/Exit.
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Chapter 4
Paper options
4
Paper Type
4
If you are copying on special paper, set the
machine for the type of paper you are using to
get the best print quality.
a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Paper Type.
d Press d or c to choose Plain Paper,
Inkjet Paper, Brother BP71,
Brother BP61, Other Glossy or
Transparency.
Press OK.
e If you do not want to change additional
settings, press Mono Start or
Colour Start.
Paper Size
4
If you are copying on paper other than A4
size, you will need to change the paper size
setting.
You can copy only on A4, Legal, Letter, A5 or
Photo 10 15 cm paper.
a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Paper Size.
d Press d or c to choose A4, A5,
10x15cm, Letter or Legal.
Press OK.
e If you do not want to change additional
settings, press Mono Start or
Colour Start.
24
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Printing photos from a memory
card or USB Flash memory drive
5
5
PhotoCaptureCenter™
Operations
5
Note
USB Flash memory is not available for
DCP-J515W model.
Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media or a USB Flash memory
5
You can scan documents and save them
directly to a memory card or USB Flash
You can access a memory card or USB Flash
memory drive that is inserted in the front of
the machine from your computer.
(See PhotoCapture Center™ for Windows®
or Remote Setup & PhotoCapture Center™
for Macintosh in the Software User's Guide.)
Using a memory card or USB
Flash memory drive
5
Your Brother machine has media drives
(slots) for use with the following popular
digital camera media: Memory Stick™,
Memory Stick PRO™, Memory Stick Duo™,
Memory Stick PRO Duo™, SD, SDHC and
USB Flash memory drives.
The PhotoCapture Center™ feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.
25
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Chapter 5
Getting started
5
Firmly put a memory card or USB Flash memory drive into the correct slot.
2
1
1 USB Flash memory drive (DCP-J715W only)
IMPORTANT
The USB direct interface supports only a USB Flash
memory drive, a PictBridge compatible camera, or a
digital camera that uses the USB mass storage standard.
Any other USB devices are not supported.
2 Memory card slot
Slot
Compatible memory cards
Upper slot
Memory Stick™
Memory Stick PRO™
Memory Stick Duo™
Memory Stick PRO Duo™
Memory Stick Micro™
(Adapter required)
Lower slot
SD
SDHC
mini SD (Adapter required)
micro SD (Adapter required)
IMPORTANT
DO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damage to the
machine.
26
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Printing photos from a memory card or USB Flash memory drive
PHOTO CAPTURE key indications:
PHOTO CAPTURE light is on, the memory card or USB Flash memory drive is correctly
inserted.
5
PHOTO CAPTURE light is off, the memory card or USB Flash memory drive is not correctly
inserted.
PHOTO CAPTURE light is blinking, the memory card or USB Flash memory drive is being read
or written to.
IMPORTANT
DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from
the media drive (slot) or USB direct interface while the machine is reading or writing to the
memory card or USB Flash memory drive (the PHOTO CAPTURE key is blinking). You will
lose your data or damage the card.
The machine can only read one device at a time.
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Chapter 5
Print Images
5
PhotoCaptureCenter™
print settings
5
View Photos
5
You can change the print settings temporarily
for the next print.
You can preview your photos on the LCD
before you print them. If your photos are large
files there may be a delay before each photo
is displayed on the LCD.
The machine returns to its default settings
after 3 minutes.
Note
a Make sure you have put the memory
card or USB Flash memory drive in the
correct slot.
You can save the print settings you use
most often by setting them as the default.
(See Setting your changes as a new
default in chapter 4 in the Advanced
User’s Guide.)
Press
(PHOTO CAPTURE).
b Press a or b to choose
View Photo(s).
Press OK.
Print Setting
0001
Print Press Start
c Press d or c to choose your photo.
1
Print Quality
Paper Type
Paper Size
Photo
Other Glossy
10x15cm
d Press + or - repeatedly to enter the
number of copies you want.
chosen all the photos.
1
No. of prints
(For View Photo(s), Search by Date, Slide
Show)
Note
You can see the total number of photos that will
be printed.
Press Clear to go back to the previous
level.
(For Print All Photos, Print Photos, Enhance
Photos, Trimming)
f After you have chosen all the photos, do
one of the following:
You can see the number of copies of each
photo that will be printed.
Press OK and change the print
settings. (See PhotoCapture
(For DPOF printing)
If you do not want to change any
This does not appear.
settings, press Colour Start to print.
28
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Printing photos from a memory card or USB Flash memory drive
d Press a or b to choose
Scan to Media.
How to scan to a
memory card or USB
Flash memory drive
SCAN
OK
OK
Select & Press
Scan to File
5
Scan a document
directly to a media
card or
USB flash
memory.
Scan to Media
Scan to E-mail
Scan to OCR
You can scan monochrome and colour
documents into a memory card or USB Flash
memory drive. Monochrome documents will
be stored in PDF (*.PDF) or TIFF (*.TIF) file
formats. Colour documents may be stored in
PDF (*.PDF) or JPEG (*.JPG) file formats.
The factory setting is Color 150 and the
default file format is PDF. The machine
automatically creates file names based on
the current date. (For details, see the Quick
Setup Guide.) For example, the fifth image
scanned on July 1, 2010 would be named
01071005.PDF. You can change the colour
and quality.
Press OK.
e Do one of the following:
To change the quality, press a or b to
5
Press Mono Start or Colour Start to
start scanning without changing
additional settings.
f Press d or c to choose
Color 150, Color 300, Color 600,
B/W 200x100 or B/W 200.
Press OK.
Quality
Selectable File
Format
Color 150
Color 300
Color 600
B/W 200x100
B/W 200
JPEG / PDF
JPEG / PDF
JPEG / PDF
TIFF / PDF
TIFF / PDF
g Do one of the following:
Press Mono Start or Colour Start to
start scanning without changing
additional settings.
a Make sure you have put the memory
card or USB Flash memory drive in the
correct slot.
h Press a or b to choose File Type.
Press d or c to choose JPEG, PDF or
TIFF.
Press OK.
IMPORTANT
Note
DO NOT take out the memory card or
USB Flash memory drive while
you cannot choose TIFF.
PHOTO CAPTURE is blinking to avoid
damaging the card, USB Flash memory
drive or data stored on it.
you cannot choose JPEG.
i Do one of the following:
b Load your document.
To change the file name, go to
c When you want to scan to a memory
card or USB Flash memory drive, press
(SCAN).
Press Mono Start or Colour Start to
start scanning without changing
additional settings.
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Chapter 5
j The file name is set automatically;
however, you can set a name of your
choice using the a, b, d or c keys.
Press a or b to choose File Name.
Press OK.
Enter the new name. (See Entering Text
You can only change the first
6 characters.
OK
Press a, b, d or c to select
press OK.
, and
k Press Mono Start or Colour Start.
Note
You can place multiple documents on the
scanner glass and scan them as separate
files. (See Auto Crop in chapter 4 in the
Advanced User’s Guide.)
30
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How to print from a computer
6
6
Printing a document
6
The machine can receive data from your
computer and print it. To print from a
computer, install the printer driver.
(See Printing for Windows® or Printing and
Faxing for Macintosh in the Software User’s
Guide for the details about the print settings.)
a Install the Brother printer driver on the
Installation CD-ROM. (See the Quick
Setup Guide.)
6
b From your application, choose the Print
command.
c Choose the name of your machine in the
Print dialog box and click Properties.
d Choose the settings you want in the
Properties dialog box.
Media Type/Quality
Paper Size
Page Layout
Colour Settings
Scaling
Use Watermark
Print Date & Time
e Click OK.
f Click OK to begin printing.
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How to scan to a computer
7
7
Scanning a document
7
Scanning using the
scan key
7
There are several ways to scan documents.
You can use the SCAN key on the machine or
the scanner drivers on your computer.
For more information, see Using the Scan
key in the Software User’s Guide.
a To use the machine as a scanner, install
a scanner driver. If the machine is on a
Network, configure it with a TCP/IP
address.
a Press the SCAN key.
b Choose the scan mode you want.
Scan to File
Install the scanner drivers on the
Installation CD-ROM. (See the Quick
Setup Guide and Scanning in the
Software User’s Guide.)
Scan to Media
Scan to E-mail
Scan to Image
Configure the machine with a TCP/IP
address if network scanning does not
work. (See Configuring Network
Scanning in the Software User’s
Guide.)
1
DCP-J715W only
(Macintosh users)
Presto! PageManager must be downloaded
and installed before use. See Accessing
further instructions.
Use the ADF to scan multiple pages
of documents. It feeds each sheet
automatically. (DCP-J715W only)
c (For network users)
Choose the computer you want to send
the data to.
Use the scanner glass to scan a
page of a book or one sheet at a
time.
d Press Start to begin scanning.
Scanning using a
scanner driver
c Do one of the following:
To scan using the SCAN key, go to
7
For more information, see Scanning a
document using the TWAIN driver or
Scanning a document using the WIA driver in
the Software User’s Guide.
To scan using a scanner driver at
your computer, go to Scanning using
a Start a scanning application and click
the Scan button.
b Adjust the settings such as Resolution,
Brightness and Scan Type in the
Scanner Setup dialog box.
c Click Start or Scan to begin scanning.
32
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Routine maintenance
A
A
Replacing the ink
cartridges
IMPORTANT
A
Brother multifunction machines are
designed to work with ink of a particular
specification and will work to a level of
optimum performance and reliability when
used with genuine Brother Original ink
cartridges. Brother cannot guarantee this
optimum performance and reliability if ink
or ink cartridges of other specifications are
used. Brother does not therefore
Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the 4
cartridges. When the machine detects an ink
cartridge is running out of ink, the machine
will tell you with a message on the LCD.
recommend the use of cartridges other
than genuine Brother Original cartridges
or the refilling of used cartridges with ink
from other sources. If damage is caused
to the print head or other parts of this
machine as a result of using incompatible
products with this machine, any repairs
required as a result may not be covered by
the warranty.
Note
For example, when one of the ink
cartridge is nearly empty, the LCD will
display Ink low (name of colour).
You should purchase a replacement
cartridge in preparation for when the
machine indicates the colour is completely
empty.
A
When one of the ink cartridge is empty,
the LCD will display Cannot Print or
B&W Print Only.
a Open the ink cartridge cover.
If one or more ink cartridges have
reached the end of their life, the LCD
shows Cannot Print or
You should only replace the actual ink
cartridge when this message
Cannot Print or B&W Print Only
appears on the LCD.
B&W Print Only.
The LCD will tell you which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
correct order.
Even though the machine tells you to replace
an ink cartridge, there will be a small amount
of ink left in the ink cartridge. It is necessary
to keep some ink in the ink cartridge to
prevent air from drying out and damaging the
print head assembly.
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b Press the lock release lever as shown to
release the cartridge indicated on the
LCD. Remove the cartridge from the
machine.
d Turn the green knob on the protective
yellow cap clockwise until it clicks to
release the vacuum seal, then remove
the cap (1).
1
e Each colour has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
c Open the new ink cartridge bag for the
colour shown on the LCD, and then take
out the ink cartridge.
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Routine maintenance
f Gently push the ink cartridge in until it
clicks, and then close the ink cartridge
cover.
IMPORTANT
• DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink
left in the cartridge.
• DO NOT touch the cartridge insertion
slots. If you do so, the ink may stain your
skin.
• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
• If you mix the colours by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting
the cartridge installation.
• Once you open an ink cartridge, install it in
the machine and use it up within six
months of installation. Use unopened ink
cartridges by the expiration date written on
the cartridge package.
g The machine will automatically reset the
ink dot counter.
A
Note
• If you replaced an ink cartridge, for
example Black, the LCD may ask you to
verify that it was a brand new one (for
• DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
example, Did You Change
Black).
For each new cartridge you installed,
press + (Yes) to automatically reset the
ink dot counter for that colour. If the ink
cartridge you installed is not a brand new
one, be sure to press - (No).
• If the LCD shows No Ink Cartridge or
Cannot Detect after you install the ink
cartridges, check that the ink cartridges
are installed correctly.
CAUTION
If ink gets in your eyes, wash it out with
water at once and call a doctor if you are
concerned.
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Cleaning the paper pick-up
rollers
Cleaning and checking
the machine
A
A
a Pull the paper tray completely out of the
Cleaning the scanner glass
A
machine.
b Unplug the machine from the electrical
socket and open the Jam Clear
a
Lift the document cover (1). Clean the
scanner glass (2) and the white plastic (3)
with a soft lint-free cloth moistened with a
non-flammable glass cleaner.
Cover (1) at the back of the machine.
1
3
1
c Clean the Paper Pick-up Rollers (1) with
2
isopropyl alcohol on a cotton swab.
b (DCP-J715W only)
In the ADF unit, clean the white bar (1)
and the glass strip (2) with a lint-free
cloth moistened with a non-flammable
glass cleaner.
1
1
2
Note
In addition to cleaning the glass strip with a
non-flammable glass cleaner, run your
finger tip over the glass strip to see if you can
feel anything on it. If you feel dirt or debris,
clean the glass strip again concentrating on
that area. You may need to repeat the
cleaning process three or four times. To test,
make a copy after each cleaning attempt.
d Close the Jam Clear Cover.
Make sure the cover is closed correctly.
e Re-connect the power cord.
f Slowly push the paper tray completely
back into the machine.
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Routine maintenance
Cleaning the print head
A
Checking the print quality
A
To maintain good print quality, the machine
will automatically clean the print head when
needed. You can start the cleaning process
manually if there is a print quality problem.
If faded or streaked colours and text appear
on your output, some of the nozzles may be
clogged. You can check this by printing the
Print Quality Check Sheet and looking at the
nozzle check pattern.
Clean the print head and ink cartridges if you
get a horizontal line in the text or graphics, or
blank text on your printed pages. You can
clean Black only, three colours at a time
(Cyan/Magenta/Yellow), or all four colours at
once.
a Press Menu.
b Press a or b to choose
Ink Management.
Press OK.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
c Press a or b to choose Test Print.
Press OK.
IMPORTANT
d Press a or b to choose
Print Quality.
Press OK.
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
e Press Colour Start.
The machine begins printing the Print
Quality Check Sheet.
A
a Press Menu.
f Check the quality of the four colour
blocks on the sheet.
b Press a or b to choose
Ink Management.
Press OK.
g Do one of the following:
If all lines are clear and visible, press
c Press a or b to choose Cleaning.
Press OK.
If you can see missing short lines as
shown below, press - to choose No.
d Press a or b to choose Black, Color or
All.
Press OK.
OK
Poor
The machine cleans the print head.
When cleaning is finished, the machine
will go back to standby mode
automatically.
h The LCD asks you if the print quality is
OK for black and the three colours.
Press + (Yes) or - (No).
Note
If you clean the print head at least five
times and the print has not improved, try
installing a new Brother Original
Innobella™ ink cartridge for each problem
colour. Try cleaning the print head again
up to five more times. If the print has not
improved call your Brother dealer.
i The LCD asks you if you want to start
cleaning.
Press + (Yes).
The machine starts cleaning the print
head.
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j After cleaning is finished, press
Colour Start.
Checking the print alignment
A
The machine starts printing the Print
Quality Check Sheet again. Return to
You may need to adjust the print alignment
after transporting the machine, if your printed
text becomes blurred or images become
faded.
k Press Stop/Exit.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
colour.
a Press Menu.
b Press a or b to choose
Ink Management.
Press OK.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call your Brother dealer.
c Press a or b to choose Test Print.
Press OK.
d Press a or b to choose Alignment.
Press OK.
IMPORTANT
e Press Mono Start or Colour Start.
The machine starts printing the
Alignment Check Sheet.
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
f Check the 600 dpi and 1200 dpi test
prints to see if number 5 most closely
matches number 0.
If the number 5 samples of both the
600 dpi and 1200 dpi test prints are
the best matches, press + (Yes) to
finish Alignment Check, and go to
Note
i
If another test print number is a
better match for either 600 dpi or
1200 dpi, press - (No) to choose it.
When a print head
nozzle is clogged
the printed
sample looks like
this.
After the print
head nozzle is
cleaned, the
horizontal lines
are gone.
g For 600 dpi, press d or c to choose the
number of the test print that most closely
matches the number 0 sample (1-8).
Press OK.
h For 1200 dpi, press d or c to choose the
number of the test print that most closely
matches the number 0 sample (1-8).
Press OK.
i Press Stop/Exit.
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Troubleshooting
B
B
Error and Maintenance messages
B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error and shows an error message. The
most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance by yourself. If you need more help, the
Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
Error Message
B&W Print Only
Replace Ink
Cause
Action
One or more of the colour ink
of their life.
You can use the machine in
black & white mode for
approximately four weeks
depending on the number of
pages you print.
While this message appears on
the LCD, each operation works in
the following way:
B
Printing
If you click Greyscale in the
Advanced tab of the printer
driver you can use the
machine as a monochrome
printer.
Copying
If the paper type is set to
Plain Paper or
Inkjet Paper you can
make copies in monochrome.
If the paper type is set to
Other Glossy,
Brother BP71 or
Brother BP61 the machine will
stop all print operations. If you
unplug the machine, or take out
the ink cartridge, you cannot use
the machine until you change to
a new ink cartridge.
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Error Message
Cause
Action
Cannot Detect
You installed a new ink cartridge Take out the new ink cartridge and
too quickly and the machine did re-install it slowly.
not detect it.
If you are using non Brother
Replace the cartridge with a Brother
Original ink the machine may not Original ink cartridge. If the error message
detect the ink cartridge.
remains, contact your Brother dealer.
An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
re-install it slowly until it clicks. (See
Cannot Print
Replace Ink
The machine will stop all print
operations.
Cover is Open
Data Remaining
The scanner cover is not
completely closed.
Lift the scanner cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it
clicks.
Print data is left in the machine's Press Stop/Exit. The machine will cancel
memory.
the job and clear it from the memory. Try to
print again.
Document Jam
(DCP-J715W only)
scanned from the ADF was too
long.
High Temperature
Hub is Unusable.
The print head is too warm.
Allow the machine to cool down.
A Hub or USB Flash memory
drive with Hub has been
connected to the USB direct
interface.
A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.
Image Too Long.
The proportions of your photo
are irregular so effects could not
be added.
Choose a regularly proportioned image.
Choose a larger image.
Image Too Small.
Ink Absorber Full
The size of your photo is too
small to trim.
Internal servicing required.
Call Brother Customer Service / your
Brother dealer.
This problem may be caused by
the use of cartridges other than
genuine Brother Original
cartridges or the refilling of empty
cartridges with ink from other
sources. If damage is caused to
the print head or other parts of this
machine as a result of using other
brands of ink or ink cartridges, any
repairs required as a result may
not be covered by the warranty.
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Troubleshooting
Error Message
Ink Absorber NearFull The ink absorber box or flushing Call Brother Customer Service / your
box is near full. Brother dealer.
Cause
Action
Ink low
One or more of the ink cartridges Order a new ink cartridge.
are near the end of their life.
Low Temperature
Media Error
The print head is too cold.
The memory card is either
Allow the machine to warm up.
Put the card firmly into the slot again to
corrupted, incorrectly formatted, make sure it is in the correct position. If the
or there is a problem with the
memory card.
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.
Media is Full.
The memory card or USB Flash Your machine can only save to your
memory drive you are using
already contains 999 files.
memory card or USB Flash memory drive
if it contains less than 999 files. Try
deleting unused files to free some space
and try again.
No File
The memory card or USB Flash Put the correct memory card or USB Flash
memory drive in the media drive memory drive into the slot again.
does not contain a .JPG file.
An ink cartridge is not installed
correctly.
Take out the ink cartridge and put it in
again seating it properly. (See Replacing
No Ink Cartridge
No Paper Fed
The Photo Paper Tray is in the
Photo printing position.
Make sure that the Photo Paper Tray is in
the Normal printing position.
B
The machine is out of paper or
paper is not correctly loaded in
the paper tray.
Do one of the following:
Refill the paper in the paper tray, and
then press Mono Start or
Colour Start.
Remove the paper and load it again
and then press Mono Start or
The paper is jammed in the
machine.
Remove the jammed paper by following
the steps in Printer jam or paper jam
The Jam Clear Cover is not
closed correctly.
Check the Jam Clear Cover is closed
evenly at both ends. (See Printer jam or
41
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Error Message
Cause
Action
Out of Memory
The machine's memory is full.
Copy operation in progress:
Press Stop/Exit and wait until the other
operations in progress finish and then try
again.
The memory card or USB Flash Delete unused files from your memory card
memory drive you are using does or USB Flash memory drive to make some
not have enough free space to
scan the documents.
free space and then try again.
Paper Jam
Paper is jammed in the machine. Remove the jammed paper by following
the steps in Printer jam or paper jam
Make sure the paper length guide is
adjusted to the correct paper size.
Unable to Clean XX
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
The machine has a mechanical
problem.
Open the scanner cover and remove any
foreign objects and paper scraps inside the
machine. If the error message continues,
disconnect the machine from the power for
several minutes, then reconnect it.
–OR–
A foreign object such as a paper
clip or ripped paper is in the
machine.
Unusable Device
A broken device has been
connected to the USB direct
interface.
Unplug the device from the USB direct
interface, then press On/Off to turn the
machine off and then on again.
Disconnect device from
front connector & turn
machine off & then on
Unusable Device
A USB device or USB Flash
memory drive that is not
supported has been connected
to the USB direct interface.
(For more information, visit us at
Unplug the device from the USB direct
interface.
Please Disconnect
USB Device.
Wrong Paper Size
Paper is not the correct size.
Check that the Paper Size setting matches
the size of paper in the tray. Load the
correct size of paper, and then press
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Troubleshooting
Document is jammed inside the ADF
unit
Error animation
B
B
Error animations display step-by-step
instructions when paper gets jammed. You
can read the steps at your own pace by
pressing c to see the next step and d to go
backward.
a Take out any paper from the ADF that is
not jammed.
b Lift the document cover.
c Pull the jammed document out to the
left.
Document jam
(DCP-J715W only)
B
Documents can jam in the ADF unit if they are
not inserted or fed correctly, or if they are too
long. Follow the steps below to clear a
document jam.
Document is jammed in the top of the
ADF unit
B
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover.
c Pull the jammed document up and to the
d Close the document cover.
e Press Stop/Exit.
B
left.
d Close the ADF cover.
e Press Stop/Exit.
IMPORTANT
To avoid future document jams close the
ADF cover correctly by pushing it gently in
the middle.
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c Close the Jam Clear Cover.
Printer jam or paper jam
B
Make sure the cover is closed correctly.
Take out the jammed paper depending on
where it is jammed in the machine.
a Unplug the machine from the electrical
socket.
b Open the Jam Clear Cover (1) at the
back of the machine. Pull the jammed
paper out of the machine.
d If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
1
e Pull out the jammed paper (1).
1
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Troubleshooting
f Using both hands, grasp the plastic tabs
on both sides of the machine and lift the
scanner cover (1) until it locks securely
in the open position.
g Lift the scanner cover to release the
lock ( ). Gently push the scanner cover
support down ( ) and close the
scanner cover ( ) using both hands.
1
1
2
3
Move the print head (if necessary) to
take out any paper remaining in this
area. Make sure that jammed paper is
not left in the corners of the machine.
Check both ends of the print carriage.
h Push the paper tray firmly back into the
machine.
i While holding the paper tray in place,
Note
pull out the paper support ( ) until it
clicks, and then unfold the paper
support flap ( ).
If the print head is at the right corner as
shown in the illustration, you cannot move
it. Re-connect the power cord, then hold
down Stop/Exit until the print head moves
to the middle. Unplug the machine from
the power source, and take out the paper.
B
2
1
Make sure you pull out the paper
support until it clicks.
IMPORTANT
DO NOT use the paper support flap for
Legal size paper.
IMPORTANT
If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
j Re-connect the power cord.
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Troubleshooting
B
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
If you are having difficulty with your machine
B
Printing
Difficulty
Suggestions
No printout
Check the interface cable on both the machine and your computer. (See the Quick
Setup Guide.)
Make sure the machine is plugged in and not turned off.
Check to see if the LCD is showing an error message.
One or more ink cartridges have reached the end of their life. (See Replacing the
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online. Click Start and then Printers and Faxes.
Choose Brother DCP-XXXX (where XXXX is your model name), and make sure
that Use Printer Offline is unchecked.
When you choose the Print Odd Pages and Print Even Pages settings, you may
see a print error message on your computer, as the machine pauses during the
printing process. The error message will disappear after the machine re-starts
printing.
Poor print quality
Use only Genuine Brother Consumables as ink from other manufactures can
cause print quality problems.
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine’s menu matches the type of paper you are using.
(See Printing for Windows® or Printing and Faxing for Macintosh in the Software
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
The expiration date written on the cartridge package has passed.
(Brother Original cartridges stay usable for up to two years if kept in their
original packaging.)
The ink cartridge was in your machine over for six months.
The ink cartridge may not have been stored correctly before use.
Try using the recommended types of paper. (See Acceptable paper and other print
The recommended environment for your machine is between 20 C to 33 C.
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Troubleshooting
Printing (continued)
Difficulty
Suggestions
White horizontal lines appear in text Clean the print head. (See Cleaning the print head on page 37.)
or graphics.
Make sure you are using Brother Original Innobella™ ink.
Try using the correct types of paper. (See Acceptable paper and other print media
If you want to print on Photo 10 15 cm or Photo L 89 127 mm paper, make
The machine prints blank pages.
Characters and lines are stacked.
Printed text or images are skewed. Make sure the paper is loaded correctly in the paper tray and the paper side
guides are adjusted correctly. (See Loading paper and other print media
Make sure the Jam Clear Cover is closed correctly.
Smudged stain at the top centre of Make sure the paper is not too thick or curled. (See Acceptable paper and other
the printed page.
Smudged stain at the right or left
corner of the printed page.
Make sure the paper is not curled when you print on the back side of the paper
with the Print Odd Pages and Print Even Pages settings.
Printing appears dirty or ink seems Make sure you are using the recommended types of paper. (See Acceptable
to run.
dry.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the Basic tab of
the printer driver.
B
Make sure you are using Brother Original Innobella™ ink.
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine’s
printer platen in appendix A in the Advanced User’s Guide.)
Make sure you are using the paper support flap. (See Loading paper and other
The machine prints dense lines on Check Reverse Order in the Basic tab of the printer driver.
the page.
The printouts are wrinkled.
In the printer driver Advanced tab, click Colour Settings, and uncheck
Bi-Directional Printing.
Make sure you are using Brother Original Innobella™ ink.
Cannot perform “Page Layout”
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab. Also, click the Colour Settings, and make sure you
uncheck Colour Enhancement.
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows® or Printing and Faxing for Macintosh in the Software
User’s Guide.)
Colour Enhancement is not
working correctly.
If the image data is not full colour in your application (such as 256 colour), Colour
Enhancement will not work. Use at least 24 bit colour data with the Colour
Enhancement feature.
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Printing (continued)
Difficulty
Suggestions
Photo paper does not feed
correctly.
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick-up rollers. (See Cleaning the paper pick-up rollers
Machine feeds multiple pages.
There is a paper jam.
Make sure the paper is loaded correctly in the paper tray. (See Loading paper and
Check that more than two types of paper are not loaded in the paper tray at any
one time.
Make sure the paper length guide is set to the correct paper size. Do not extend
the paper tray when you load A5 or smaller size paper. (See Printer jam or paper
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap. (See Loading paper and other
Try to reduce the print resolution. (See Printing for Windows® or Printing and
Faxing for Macintosh in the Software User’s Guide.)
Machine does not print from
Adobe® Illustrator®.
Copying Difficulties
Difficulty
Suggestions
Vertical black lines or streaks
appear on copies.
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the scanner. Clean scanner glass and white plastic above it. (See
Poor copy results when using the
ADF. (DCP-J715W only)
Vertical black lines or streaks
appear in copies. (DCP-J715W
only)
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner glass
Fit to Page does not work correctly. Make sure the document is not skewed on the scanner glass. Reposition the
document and try again.
Scanning Difficulties
Difficulty
Suggestions
TWAIN/WIA errors appear when
starting to scan.
Make sure the Brother TWAIN/WIA driver is chosen as the primary source.
In PaperPort™11SE with OCR, click File, Scan or Get Photo and click Select to
choose the Brother TWAIN/WIA driver. (DCP-J715W only)
Poor scanning results when using
the ADF. (DCP-J715W only)
OCR does not work.
(DCP-J715W only)
Try increasing the scanner resolution.
(Macintosh users)
Presto! PageManager must be downloaded and installed before use.
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Troubleshooting
Software Difficulties
Difficulty
Suggestions
Cannot install software or print.
(Windows® users only)
Run the Repair MFL-Pro Suite program on the Installation CD-ROM. This
program will repair and reinstall the software.
“Device Busy”
Make sure the machine is not showing an error message on the LCD.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the Installation CD-ROM supplied with your machine. To install FaceFilter Studio
see the Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
PhotoCapture Center™ Difficulties
Difficulty
Suggestions
Removable Disk does not work
correctly.
1
Have you installed the Windows® 2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows® 2000 update using one of the following methods.
Install MFL-Pro Suite from the Installation CD-ROM. (See the Quick
Setup Guide.)
Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
B
2
3
Take out the memory card or USB Flash memory drive and put it back in again.
If you have tried “Eject” from within Windows®, take out the memory card or
USB Flash memory drive before you continue.
4
5
If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
If all of the above do not work, turn off your PC and machine, and then turn them
on again. (You will have to unplug the power cord of the machine to turn it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Part of my photo is missing when
printed.
Make sure that Borderless Printing and Cropping are turned off. (See Borderless
printing in chapter 4 and Cropping in chapter 4 in the Advanced User’s Guide.)
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Network Difficulties
Difficulty
Suggestions
Cannot print over the Network.
Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Printing Reports in chapter 2 in the
Advanced User’s Guide) and check the current Network settings printed in this list.
(DCP-J715W only)
Reconnect the LAN cable to the hub to verify that the cabling and network
connections are good. If possible, try connecting the machine to a different port on
your hub using a different cable. If the connections are good, the machine shows
LAN Active for 2 seconds.
(If you are having Network problems, see the Network User’s Guide for more
information.)
(Windows® users)
The network scanning feature does
not work.
It is necessary to configure third-party Security/Firewall Software to allow Network
scanning. To add port 54925 for Network scanning, enter the information below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh users)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
(Windows® users)
The Brother software cannot be
installed.
Allow network access to the following programs if your security software displays
an alert message during MFL-Pro Suite installation.
BrC3Rgin.exe
BrnIPMon
Brother Status Monitor (Network)
ControlCenter Program
Generic Host Process f...
Setup.exe
Spooler SubSystem App
wdsw MFC Application
(Macintosh users)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
Cannot connect to wireless
network.
Investigate the problem using the WLAN Report.
Press Menu key, choose Print Reports and then press OK. Choose
WLAN Report.
For details, see the Network User’s Guide.
Reset the network settings.
Press Menu key, choose Network and then press OK. Choose
Network Reset.
For details, see the Network User’s Guide.
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Troubleshooting
How to reset the machine
B
Machine Information
B
a Press Menu.
Checking the serial number
B
b Press a or b to choose
Initial Setup.
Press OK.
You can see the machine’s serial number on
the LCD.
a Press Menu.
c Press a or b to choose Reset.
Press OK.
b Press a or b to choose
Machine Info.
Press OK.
d Press a or b to choose the type of reset
you want to use.
Press OK.
Press + to confirm.
c Press a or b to choose Serial No.
Press OK.
e Press + to reboot the machine.
d Press Stop/Exit.
Reset functions
B
The following reset functions are available:
1 Network
You can reset the print server back to its
default factory settings such as the IP
address information.
B
2 All Settings
You can reset all the machine settings
back to the settings that were set at the
factory.
Brother strongly recommends you use this
operation when you dispose of the
machine.
Note
Unplug the interface cable before you
choose Network or All Settings.
(DCP-J715W only)
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Menu and features
C
C
On-screen
programming
C
Your machine is designed to be easy to
operate with LCD on-screen programming
using the menu keys. User-friendly
programming helps you take full advantage of
all the menu selections your machine has to
offer.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
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Menu and features
Menu table
C
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.
Menu (
)
C
Level1
Level2
Level3
Options
Descriptions
Page
Ink Management Test Print
—
quality or alignment.
Alignment
Cleaning
—
Black
Color
All
Lets you clean the print
head.
Ink Volume
—
—
—
Lets you check the
available ink volume.
General Setup Paper Type
Plain Paper*
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
Transparency
A4*
the paper tray.
Paper Size
—
Sets the size of the
paper in the paper tray.
A5
C
10x15cm
Letter
Legal
LCD Settings
Backlight
Dim Timer
Light*
You can adjust the
brightness of the LCD
backlight.
Med
Dark
Off
You can set how long
the LCD backlight stays
on for after you go back
to the Ready screen.
10Secs
20Secs
30Secs*
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
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Level1
Level2
Level3
Options
1Min
Descriptions
Page
General Setup Sleep Mode
—
You can choose how
long the machine must
be idle before it goes into
sleep mode.
(Continued)
2Mins
3Mins
5Mins*
10Mins
30Mins
60Mins
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Network menu (DCP-J515W)
C
Level1
Level2
Level3
Options
Descriptions
Network
TCP/IP
BOOT Method
Auto*
Chooses the BOOT method
that best suits your needs.
Static
RARP
BOOTP
DHCP
IP Address
Subnet Mask
Gateway
[000-255].
[000-255].
[000-255].
[000-255]
[000-255].
[000-255].
[000-255].
Enter the IP address.
Enter the subnet mask.
Enter the Gateway address.
[000-255]
[000-255].
[000-255].
[000-255].
[000-255]
Node Name
BRWXXXXXXXXXXXX
You can see the current
Node name.
WINS Config
Auto*
You can choose the WINS
configuration mode.
Static
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
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Menu and features
Level1
Level2
Level3
Options
Descriptions
Network
(Continued)
TCP/IP
WINS Server
(Primary)
Specifies the IP address of
the primary or secondary
server.
(Continued)
000.000.000.000
(Secondary)
000.000.000.000
(Primary)
DNS Server
Specifies the IP address of
the primary or secondary
server.
000.000.000.000
(Secondary)
000.000.000.000
On*
APIPA
—
Automatically allocates the
IP address from the link-local
address range.
Off
Setup Wizard
WPS/AOSS
—
—
You can manually configure
your print server for a
wireless network.
—
You can easily configure
your wireless network
settings using the one-button
push method.
WPS w/PIN Code
WLAN Status
—
—
You can easily configure
your wireless network
settings using WPS with a
PIN code.
Status
Signal
—
—
You can see the current
wireless network status.
You can see the current
wireless network signal
strength.
C
SSID
—
—
—
You can see the current
SSID.
Comm. Mode
You can see the current
Communication Mode.
MAC Address
—
You can see your machine’s
Mac address from the control
panel.
WLAN Enable
—
—
On
Lets you use the wireless
network connection.
Off*
—
Network Reset
Restores all network settings
to factory default.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
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Network menu (DCP-J715W)
C
Level1
Level2
Level3
Level4
Options
Descriptions
Network
Wired LAN
TCP/IP
BOOT Method
Auto*
Chooses the
BOOT method
that best suits
your needs.
Static
RARP
BOOTP
DHCP
IP Address
Subnet Mask
Gateway
[000-255].
[000-255].
[000-255].
Enter the IP
address.
[000-255]
[000-255].
Enter the Subnet
mask.
[000-255].
[000-255].
[000-255]
[000-255].
Enter the
Gateway
address.
[000-255].
[000-255].
[000-255]
Node Name
BRNXXXXXXXXXXXX Enter the Node
name.
WINS Config
Auto*
Chooses the
WINS
configuration
mode.
Static
WINS Server
DNS Server
APIPA
(Primary)
000.000.000.000 address of the
Specifies the IP
primary or
secondary
(Secondary)
000.000.000.000
server.
(Primary)
000.000.000.000 address of the
Specifies the IP
primary or
secondary
(Secondary)
000.000.000.000
server.
On*
Automatically
allocates the IP
address from the
link-local address
range.
Off
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
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Menu and features
Level1
Level2
Level3
Level4
Options
Auto*
Descriptions
Network
(Continued)
Wired LAN
(Continued)
Ethernet
—
Chooses the
Ethernet link
mode.
100B-FD
100B-HD
10B-FD
10B-HD
MAC Address
TCP/IP
—
—
You can see your
machine’s Mac
address from the
control panel.
WLAN
BOOT Method
Auto*
Chooses the
BOOT method
that best suits
your needs.
Static
RARP
BOOTP
DHCP
IP Address
Subnet Mask
Gateway
[000-255].
[000-255].
[000-255].
[000-255]
[000-255].
[000-255].
[000-255].
[000-255]
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
Enter the Subnet
mask.
Enter the
Gateway
address.
C
Node Name
BRWXXXXXXXXXXXX Enter the Node
name.
WINS Config
Auto*
Chooses the
WINS
configuration
mode.
Static
WINS Server
DNS Server
(Primary)
000.000.000.000 address of the
Specifies the IP
primary or
secondary
(Secondary)
000.000.000.000
server.
(Primary)
Specifies the IP
000.000.000.000 address of the
primary or
(Secondary)
secondary
000.000.000.000
server.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
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Level1
Level2
Level3
Level4
Options
On*
Descriptions
Network
(Continued)
WLAN
TCP/IP
APIPA
Automatically
allocates the IP
address from the
link-local address
range.
(Continued)
(Continued)
Off
Setup Wizard
WPS/AOSS
—
—
—
—
You canmanually
configure your
print server for a
wireless network.
You can easily
configure your
wireless network
settings using the
one-button push
method.
WPS w/PIN Code
WLAN Status
—
—
You can easily
configure your
wireless network
settings using
WPS with a PIN
code.
Status
Signal
—
—
You can see the
current wireless
network status.
You can see the
current wireless
network signal
strength.
SSID
—
—
You can see the
current SSID.
Comm. Mode
You can see the
current
Communication
Mode.
MAC Address
—
—
You can see your
machine’s Mac
address from the
control panel.
Network I/F
—
—
Wired LAN*
—
—
You can choose
the network
connection type.
WLAN
Network Reset
Yes
No
Restores allwired
and wireless
network settings
to the factory
default.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
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Menu and features
Menu (
) (continued)
C
Level1
Level2
Level3
—
Options
Descriptions
Page
Print Reports Help List
User Settings
—
—
—
—
—
You can print these lists
and reports.
—
Network Config
WLAN Report
—
—
Machine Info. Serial No.
—
Lets you check the serial
number of your machine.
Initial Setup Date&Time
Reset
—
—
—
Puts the date and time in
your machine.
Network
Resets the print server
back to its factory default
settings, such as the IP
address information.
All Settings
—
Resets all the machine’s
settings back to the
settings that were set at
the factory.
Local Language
—
(Choose the
language you
want to use)
Allows you to change the
LCD language for your
country.
1
2
See Advanced User’s Guide.
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
C
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Copy (Default display)
C
Level1
Level2
Level3
Options
Descriptions
Page
Quality
—
—
Fast
Choose the Copy
resolution for your type of
document.
Normal*
Best
Enlarge/Reduce 100%*
Enlarge
—
—
—
—
142% A5iA4
You can choose the
enlargement ratio for the
next copy.
186% 10x15cm
iLTR
198% 10x15cm
i
A4
Reduce
—
47% A4
i
10x15cm You can choose the
reduction ratio for the
next copy.
69% A4iA5
(DCP-J515W)
83%
93% A4iLTR
97% LTRiA4
(DCP-J715W)
83% LGLiA4
93% A4iLTR
97% LTRiA4
Fit to Page
Custom(25-400%)
—
—
—
—
—
Your machine will adjust
the size automatically to
the paper size you set.
—
You can choose the
enlargement or reduction
ratio for the next copy.
Paper Type
Plain Paper*
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
Transparency
Choose the paper type
that matches the paper in
the tray.
Paper Size
—
—
A4*
Choose the paper size
that matches the paper in
the tray.
A5
10x15cm
Letter
Legal
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
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Menu and features
Level1
Level2
Level3
Options
Descriptions
Page
Density
—
—
Adjusts the density of
copies.
Ink Save Mode
Stack/Sort
—
—
—
—
On
You can save some ink.
Off*
Stack*
Sort
You can choose to stack
or sort multiple copies.
(DCP-J715W
only)
Page Layout
—
—
Off(1 in 1)*
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
You can make N in 1 or
Poster copies.
4 in 1 (L)
Poster(3 x 3)
Book Copy
On
—
—
—
Corrects dark borders
and skew when copying
from the scanner glass.
On(Preview)
(Skew
Adjustment)
(Shadow Revise)
—
Off*
—
—
—
Watermark Copy Watermark Copy
On
You can place a logo or
text into your document
as a Watermark.
Off*
(If you choose On,
see the
C
watermark copy
settings in the
following table.)
Current Setting
Exit
—
—
—
—
—
—
Set New Default
Factory Reset
—
You can save your copy
settings.
—
—
—
You can restore all
settings to the factory
settings.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
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Watermark Copy Settings
C
Option1
Option2
Option3
Option4
Descriptions
Page
Template
—
Text
CONFIDENTIAL* Places a text into your
document as a
DRAFT
Watermark using a
COPY
template.
Position
A
B
C
D
E*
F
G
H
I
Pattern
Small
Size
Medium*
Large
-90
-45°*
0
Angle
45
90
Transparency
-2
-1
0*
+1
+2
Colour
Red
Orange
Yellow
Blue
Green
Purple
Black*
—
Apply
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
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Menu and features
Option1
Option2
Option3
Option4
Descriptions
Page
Media
(Select image
from media)
Position
A
Places a logo or text into
your document as a
Watermark using an
image from removable
media.
B
C
D
E*
F
G
H
I
Pattern
Small
Medium*
Size
Large
Angle
-90
-45°*
0
45
90
-2
Transparency
-1
0*
+1
+2
—
C
Apply
Scan
(Set page and
press Start)
Transparency
-2
Places a logo or text into
your document as a
Watermark using a
scanned image.
-1
0*
+1
+2
—
Apply
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
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Photo Capture (
)
C
Level1
Level2
Level3
Options
Descriptions
Page
View Photo(s)
—
—
See the print
settings in the
following table.
You can preview your
photos on the LCD.
Print Index
Layout Format
Paper Type
—
6 Images/Line
*
You can print a
thumbnail page.
5 Images/Line
Plain Paper*
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
Paper Size
A4*
Letter
Print Photos
—
—
—
See the print
settings in the
following table.
You can print an
individual image.
Enhance Photos Auto Correct
Enhance Skin
You can adjust your
photos with these
settings.
Enhance Scenery
Remove Red-Eye
Monochrome
Sepia
Search by Date
Print All Photos
—
—
—
You can search your
photos in date order.
—
You can print all photos
in your media card or
USB Flash memory
drive.
Slide Show
Trimming
—
—
—
The machine starts a
Slide Show of your
photos.
—
You can trim your photo
and print a part of the
image.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
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Menu and features
Print Settings
C
Option1
Option2
Option3
Option4
Descriptions
Page
Print Quality Normal
—
—
Choose the print quality.
(Does not appear Photo*
for DPOF
printing.)
Paper Type
Plain Paper
—
—
—
Choose the paper type.
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy*
10x15cm*
Paper Size
(When Letter or
A4 is chosen)
Choose the paper and
print size.
13x18cm
8 x 10cm
9 x 13cm
10 x 15cm
13 x 18cm
15 x 20cm
Max. Size*
—
A4
Letter
Brightness
—
—
Adjusts the brightness.
Adjusts the contrast.
(Does not appear
when
Enhance Photos
is chosen.)
C
Contrast
—
(Does not appear
when
Enhance Photos
is chosen.)
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
65
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Option1
Option2
Option3
Option4
Descriptions
Page
Color Enhance On
White Balance
Adjusts the hue of the
white areas.
+2
+1
(Does not appear Off*
when
Enhance Photos
is chosen.)
-1
-2
Sharpness
Color Density
—
Enhances the detail of
the image.
+2
+1
-1
-2
Adjusts the total amount
of colour in the image.
+2
+1
-1
-2
Cropping
On*
—
Crops the image around
the margin to fit the paper
size or print size. Turn
this feature off if you want
to print whole images or
prevent unwanted
Off
cropping.
Borderless
Date Print
On*
—
—
—
—
Expands the printable
area to fit the edges of
the paper.
Off
On
Prints the date on your
photo.
(Does not appear Off*
when DPOF Print
is chosen.)
Set New Default
—
—
—
—
—
You can save your print
settings.
Factory Reset
—
You can restore all the
settings to factory
settings.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
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Menu and features
Scan (
)
C
Level1
Option1
Option2
Option3
Descriptions
Page
Scan to File
—
—
—
You can scan a monochrome
or a colour document into
your computer.
Scan to Media Quality
—
Color 150*
Color 300
Color 600
B/W 200x100
B/W 200
You can choose the scan
resolution and file format for
your document.
(When amemory
card or USB
Flash memory
drive is inserted.)
File Type
—
(If you chose
Colour option in
Quality setting)
PDF*
JPEG
(If you chose
Mono option in
Quality setting)
PDF*
TIFF
—
File Name
Auto Crop
—
—
On
Scan multiple documents
placed on the scanner glass
to a memory card or USB
Flash memory drive one at a
time.
Off*
C
Set New Default
—
—
—
—
—
—
You can save your scan
settings.
Factory Reset
You can restore all settings to
the factory settings.
Scan to E-mail
Scan to OCR 3
—
You can scan a monochrome
or a colour document into
your E-mail application.
—
—
—
—
—
You can have your text
document converted to an
editable text file.
(DCP-J715W
only)
Scan to Image
—
You can scan a colour picture
into your graphics
application.
1
See Software User’s Guide.
See Advanced User’s Guide.
(Macintosh users)
2
3
Presto! PageManager must be downloaded and installed before use. See Accessing Brother
The factory settings are shown in Bold with an asterisk.
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Entering Text
C
Press a, b, d or c to select numbers or characters you want to choose, and press OK repeatedly
until the file name is complete.
OK
Press a, b, d or c to select
, and press OK.
Scan to Media
Complete OK
File Name 010110
0
A
K
U
1
B
L
2
C
M
W
3
D
N
X
4
E
O
Y
5
F
P
Z
6
7
H
R
8
I
9
G
Q
J
S
T
OK
V
Inserting special characters
C
To enter special characters, press a, b, d or c to select
, and press OK.
Making corrections
C
If you entered an incorrect letter and want to change it, press a, b, d or c to select
or
.
Press OK several times to move the cursor under the incorrect character. Then press a, b, d or c
to select
, and press OK. Re-enter the correct letter.
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Specifications
D
D
General
D
Printer Type
Print Method
Inkjet
Mono:
Colour:
Piezo with 94 1 nozzle
Piezo with 94 3 nozzles
Memory Capacity
40 MB
LCD (Liquid Crystal Display) Wide 3.3 in. (82.79 mm) TFT Colour LCD
Power Source
AC 220 to 240V 50/60Hz
(DCP-J515W)
Power Consumption 1
Approx. 17 W 2
Copying Mode:
Standby Mode:
Sleep Mode:
Off:
Approx. 3.5 W
Approx. 2 W
Approx. 0.5 W
(DCP-J715W)
Copying Mode:
Approx. 17 W 3
Approx. 6 W
Standby Mode:
Sleep Mode:
Off:
Approx. 3.5 W
Approx. 0.5 W
1
2
3
When all the modes are connected to USB.
When resolution: standard, draft: ISO/IEC24712 printed pattern.
When using ADF, resolution: standard, draft: ISO/IEC24712 printed pattern.
D
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Dimensions
(DCP-J515W)
368 mm
360 mm
150 mm
390 mm
450 mm
(DCP-J715W)
375 mm
180 mm
390 mm
405 mm
370 mm
460 mm
Weight
(DCP-J515W)
(DCP-J715W)
Operating:
6.9 kg
7.5 kg
50 dB (A) or less 1
Noise
Temperature
Operating:
10 - 35 C
Best Print Quality: 20 - 33 C
Humidity
Operating:
20 - 80% (without condensation)
Best Print Quality: 20 - 80% (without condensation)
ADF (automatic document Up to 15 pages
feeder) (DCP-J715W only)
Paper: 80 gsm A4 or Letter size
Document Size
ADF Width (DCP-J715W) : 148 mm to 215.9 mm
ADF Length (DCP-J715W) : 148 mm to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
1
Noise depends on printing conditions.
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Specifications
Print media
D
Paper Input
Paper Tray
Paper type:
Paper size:
A4, Legal, Executive, Letter, A5, A6, JIS B5,
envelopes (commercial No.10, DL, C5, Monarch, JE4),
Photo 10 15 cm, Photo 2L 13 18 cm, Index card and
Postcard 3
Width: 98 mm - 215.9 mm
Length: 148 mm - 355.6 mm
For more details, see Paper weight, thickness and capacity
Maximum paper tray capacity:
Approx. 100 sheets of 80 gsm plain paper
Photo Paper Tray
Paper type:
Plain paper, inkjet paper (coated paper) and glossy paper 1
Paper size:
Photo 10 15 cm and Photo L 89 127 mm
Width: 89 mm - 102 mm
D
Length: 127 mm - 152 mm
Maximum paper tray capacity:
Approx. 20 sheets
Paper Output
Up to 50 sheets of A4 plain paper (face up print delivery to the
output paper tray) 1
1
For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately
after they exit the machine to avoid smudging.
2
3
Use only transparencies recommended for inkjet printing.
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Copy
D
Colour/Monochrome
Copy Width
Yes/Yes
Max. 210 mm
Multiple Copies
Enlarge/Reduce
Copy Speed
Stacks up to 99 pages
25% to 400% (in increments of 1%)
Monochrome: Up to 23 pages/minute (A4 paper) 1
Colour: Up to 20 pages/minute (A4 paper) 1
(Monochrome)
Resolution
Prints up to 1200 1200 dpi
(Colour)
Prints up to 600 1200 dpi
1
Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document.
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Specifications
PhotoCapture Center™
D
Compatible Media 1
Memory Stick™ (16 MB - 128 MB)
Memory Stick PRO™ (256 MB - 16 GB)
Memory Stick Duo™ (16 MB - 128 MB)
Memory Stick PRO Duo™ (256 MB - 16 GB)
Memory Stick Micro™ (M2™) with adapter
SD (16 MB to 2 GB)
SDHC (4 GB to 16 GB)
microSD with adapter
miniSD with adapter
Up to 1200 2400 dpi
Resolution
File Extension
(Media Format)
DPOF (ver.1.0, ver.1.1), Exif DCF (up to ver.2.1)
Scan to Media: JPEG, PDF (Colour)
TIFF, PDF (Monochrome)
Up to 999 files
(Image Format)
Number of Files
(The folder inside memory cards or USB Flash memory drive
is also counted.)
Folder
File must be stored in the 4th folder level of the memory card
or USB Flash memory drive.
Borderless
D
1
2
Memory cards, adapters and USB Flash memory drive are not included.
USB 2.0 standard
USB Mass Storage standard from 16 MB to 32 GB
Support format: FAT12/FAT16/FAT32
3
4
5
Progressive JPEG format is not supported.
Motion JPEG only
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Specifications
Scanner
D
Colour/Monochrome
TWAIN Compliant
Yes/Yes
Yes (Windows® 2000 Professional/Windows® XP/
Windows® XP Professional x64 Edition/Windows Vista®/
Windows® 7)
Mac OS X 10.4.11 - 10.5.x - 10.6.x 1
Yes (Mac OS X 10.6.x)
WIA Compliant
ICA Compliant
Colour Depth
36 bit colour Processing (Input)
24 bit colour Processing (Output)
(Actual Input: 30 bit colour/Actual Output: 24 bit colour)
Up to 1200 2400 dpi (optical) (Scanner Glass)
Up to 1200 600 dpi (optical) (ADF) (DCP-J715W)
Monochrome: up to 3.44 sec.
Colour: up to 4.83 sec.
Resolution
Scanning Speed
(A4 size at 100 100 dpi)
Scanning Width
Scanning Length
Greyscale
Up to 210 mm
Up to 291 mm
256 levels
1
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/
D
2
Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®
XP Professional x64 Edition.
3
Maximum 1200 1200 dpi scanning when using the WIA Driver for Windows® XP, Windows Vista® and Windows®
(resolution up to 19200 19200 dpi can be chosen by using the Brother scanner utility).
7
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Specifications
Interfaces
D
USB 1 2
Use a USB 2.0 interface cable that is no longer than 2 m.
Use an Ethernet UTP cable category 5 or greater.
IEEE 802.11b/g (Infrastructure/Ad-hoc Mode)
Wireless LAN
1
Your machine has a Hi-Speed USB 2.0 interface (DCP-J715W only).
The machine can also be connected to a computer that has a USB 1.1 interface.
2
3
Third party USB ports are not supported.
D
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Computer requirements
D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
Hard Disk Space to install
Supported
PC Software
Functions
Processor
Minimum
Speed
Computer Platform &
Operating System Version
PC
Interface
Minimum Recommended
For
For
RAM
RAM
Drivers
Applications
®
®
®
®
Windows 2000
Printing,
Scanning,
Removable
64 MB 256 MB 110 MB 340 MB
USB,
10/100
Base-TX
(Ethernet)
(DCP-J715W)
Intel Pentium II
or equivalent
Windows
Professional
Operating
®
XP Home 2 4
Windows
128 MB
110 MB 340 MB
System
Windows® XP
Disk
Professional 2 4
®
®
Wireless
802.11b/g
Windows XPProfessional
64-bit (Intel 64 or
256 MB 512 MB 110 MB 340 MB
512 MB 1 GB 600 MB 530 MB
x64 Edition
Windows Vista® 2
AMD64) supported CPU
®
®
Intel Pentium
4 or equivalent
®
1 GB
(32 bit) (32 bit)
2 GB 2 GB
(64 bit) (64 bit)
1 GB 650 MB 530 MB
64-bit (Intel®64
or AMD64)
supported CPU
®
®
®
Windows Server 2003 Printing 10/100
Intel Pentium III 256 MB 512 MB 50 MB
or equivalent
N/A
(print only via network)
Base-TX
(Ethernet)
(DCP-J715W)
®
Windows Server
64-bit (Intel®64
or AMD64)
2003 x64 Edition
Wireless
(print only via network)
supported CPU
802.11b/g
®
®
®
Windows Server 2003
Intel Pentium III
or equivalent
R2 (print only via network)
®
Windows Server
64-bit (Intel®64 512 MB 1 GB
or AMD64)
2003 R2 x64 Edition
(print only via network)
supported CPU
®
®
®
Windows Server
Intel Pentium 4 or
equivalent 64-bit
2 GB
2008 (print only via
network)
®
(Intel 64 or AMD64)
supported CPU
®
®
Windows Server 2008
64-bit (Intel 64 or
R2 (print only via network)
AMD64) supported CPU
Macintosh Mac OS X
Operating 10.4.11 - 10.5.x
System
Printing,
Scanning,
USB ,
PowerPC G4/G5 512 MB 1 GB
Intel® Core™
Processor
80 MB 400 MB
10/100
Removable Base-TX
(Ethernet)
Disk
Intel® Core™
Processor
Mac OS X 10.6.x
1 GB
2 GB
(DCP-J715W)
Wireless
802.11b/g
Conditions:
1
Microsoft® Internet Explorer® 5.5 or greater.
For WIA, 1200 1200 resolution. Brother Scanner
Utility enables to enhance up to 19200 19200 dpi.
For the latest driver updates, visit
2
All trademarks, brand and product names are the
property of their respective companies.
3
4
Third party USB ports are not supported.
®
PaperPort
™
11SE supports Microsoft SP4 or higher for
®
Windows 2000 and SP2 or higher for XP (DCP
-J715W only).
5
Removable disk is a function of PhotoCapture Center
™
.
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Specifications
Consumable items
D
Ink
The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of Ink
Cartridge
The first time you install a set of ink cartridges the machine will use
an amount of ink to fill the ink delivery tubes for high quality
printouts. This process will only happen once. After this process is
complete the cartridges provided with your machine will have a
lower yield than standard cartridges (65%). With all following ink
cartridges you can print the specified number of pages.
Replacement
Consumables
(DCP-J515W)
<Low Yield Black> LC39BK, <Low Yield Cyan> LC39C,
<Low Yield Magenta> LC39M, <Low Yield Yellow> LC39Y
Black - Approximately 300 pages 1
Cyan, Magenta, Yellow - Approximately 260 pages 1
(DCP-J715W)
<Standard Black> LC67BK, <Standard Cyan> LC67C,
<Standard Magenta> LC67M, <Standard Yellow> LC67Y
Black - Approximately 450 pages 1
Cyan, Magenta, Yellow - Approximately 325 pages 1
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711
For more information about the replacement consumables, visit us
D
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long
lasting" print results.
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP71 series) for high quality. Brilliant prints are
made easier with Innobella™ Ink and paper.
79
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Network (LAN)
D
Note
For details about the full Network specifications, see the Network User’s Guide.
LAN
You can connect your machine to a network for Network Printing,
software.
Wireless Network
Security
SSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP/AES),
WPA2-PSK (AES)
Setup Support Utility
AOSS™
WPS
Yes
Yes
1
2
See the Computer Requirements chart on page 78.
If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is
available as a download from http://solutions.brother.com/
80
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Index
E
A
G
ADF (automatic document feeder) ...........21
Apple Macintosh
See Software User's Guide.
H
Help
C
LCD messages ..................................... 52
Cleaning
ControlCenter
I
Ink cartridges
See Software User's Guide.
Copy
J
Jams
D
Document
L
E
B&W Print Only .....................................39
Cannot Print ..........................................40
Cover is Open .......................................40
Document Jam ......................................40
No Ink Cartridge ....................................41
Unable to Init. ........................................42
M
Macintosh
See Software User's Guide.
Maintenance, routine
Mode, entering
PhotoCapture ......................................... 5
E
N
Network
Printing
See Network User's Guide.
Scanning
See Software User's Guide.
Number of Copies key ............................... 4
81
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O
R
Out of Memory message ..........................42
Resolution
P
size of document ...................................21
PaperPort™11SE with OCR
S
Scanner glass
Scanning
See Software User's Guide.
Serial Number
how to find ...............See inside front cover
See Software User's Guide. See also Help
in the PaperPort™11SE application.
Photo Paper Tray .....................................12
PhotoCapture Center™
from PC
See Software User's Guide.
Memory Stick PRO™ ............................25
Memory Stick™ .....................................25
Print settings
specifications ........................................73
Presto! PageManager
T
Troubleshooting ....................................... 46
document jam ....................................... 43
if you are having difficulty
PhotoCapture Center™ ..................... 49
print alignment ...................................... 38
See Software User's Guide. See also Help
in the Presto! PageManager application.
Print
difficulties ..............................................46
specifications ........................................76
W
Windows®
See Software User's Guide.
82
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For Australia Only:
Warranty & Repair - For details about warranty on your Brother Product, the details are listed on
Brother product you will need to retain a copy of your sales docket and contact the Support Centre
for location of the nearest Authorised Warranty Centre (AWC)
Support - For technical support for your Brother Product other than what you can resolve through
the User's Guide, please visit our website or our solutions website for FAQs/Troubleshooting,
Drivers & Software, or contact the Product Support Centre for any technical or customer
care/support enquiry.
Product Support Centre: Australia
Brother International (Aust) Pty Ltd
Phone:
Fax:
02 8875 6000
02 9870 7223
Email:
Web Site:
Our Technical Support Consultants are available 5 days a week by phone during the hours of
8.30am to 5pm Monday to Friday.
For New Zealand Only:
To contact Brother International (NZ) Limited for support with a Brother product please use the
following methods.
Phone:
Premium End User
Assistance
0900 552 152
Auto Attendant Self Help
Brother Recycle Assistance
Fax Assistance
0800 652 152
0800 632 467
0800 837 822
Email Assistance
enquiry from Online Help
Web Assistance
Frequently Asked Questions, Driver downloads, Warranty
information and Service Centres
Our Technical Support Consultants are available 7 days a week by phone during the hours of
8.30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday. Outside of these hours
you can find assistance from our Auto Attendant Self Help and our Website www.brother.co.nz
under Online Help.
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Visit us on the World Wide Web
This machine is approved for use in the country of purchase only. Local Brother companies or their
dealers will only support machines purchased in their own countries.
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