BASIC USER’S GUIDE
DCP-9055CDN
Version 0
ARL/ASA/NZ/SAF/GLF
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User's Guides and where do I find it?
Which manual?
Safety and Legal
What's in it?
Where is it?
Please read the Safety Instructions before Printed / In the box
you set up your machine.
Quick Setup Guide
Basic User's Guide
Read this Guide first. Follow the
instructions for setting up your machine
and installing the drivers and software for
the operating system and connection type
you are using.
Printed / In the box
Learn the basic Copy and Scan operations Printed / In the box
and how to replace consumables. See
troubleshooting tips.
Advanced User's Guide Learn more advanced operations: Copy,
security features and performing routine
maintenance.
PDF file /
Documentation CD-ROM /
In the box
Software User's Guide
Follow these instructions for Printing,
Scanning, Network Scanning and using
the Brother ControlCenter utility.
PDF file /
Documentation CD-ROM /
In the box
Network Glossary
This Guide provides basic information
about advanced network features of
Brother machines along with general
networking and common terms.
PDF file /
Documentation CD-ROM /
In the box
Network User's Guide
This Guide provides useful information of
wired network settings and security
settings using Brother machine. You can
also find supported protocol information for
your machine and the detailed
PDF file /
Documentation CD-ROM /
In the box
troubleshooting tips.
i
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Table of Contents
(BASIC USER’S GUIDE)
Accessing the Advanced User’s Guide, Software User’s Guide and
Viewing Documentation...................................................................................2
®
Accessing Brother Support (Windows )................................................................4
Loading paper and print media............................................................................10
Paper settings......................................................................................................18
Acceptable paper and other print media..............................................................20
Type and size of paper..................................................................................20
Handling and using special paper .................................................................22
How to copy.........................................................................................................27
Stop copying..................................................................................................27
Copy settings.................................................................................................27
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Scanning a document..........................................................................................29
Scanning using the scan key...............................................................................29
Replacing a Toner cartridge ..........................................................................35
Replacing the drum unit.................................................................................41
Replacing the belt unit...................................................................................48
Cleaning and Checking the machine...................................................................60
Cleaning the corona wires.............................................................................66
Cleaning the paper pick-up rollers.................................................................76
Auto Registration...........................................................................................78
Frequency (Colour Correction)......................................................................79
Error and maintenance messages.......................................................................80
Troubleshooting...................................................................................................97
Checking the Serial Number........................................................................108
Reset functions............................................................................................108
How to reset the machine............................................................................108
On-screen programming....................................................................................109
Menu table.........................................................................................................110
Entering text ......................................................................................................120
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General..............................................................................................................122
Interfaces...........................................................................................................130
Consumable items.............................................................................................133
iv
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Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User's Guide explains the following features and operations. You can view the
Advanced User's Guide on the Documentation CD-ROM.
1
General Setup
Memory storage
Automatic daylight savings time
Ecology features
LCD Contrast
User Settings List
Network Configuration List
2
3
Security features
Secure Function Lock 2.0
Making copies
Copy settings
Duplex (2-sided) copying
A
B
Routine maintenance
Cleaning and checking the machine
Replacing periodic maintenance parts
Packing and shipping the machine
Options
Optional paper tray (LT-300CL)
Memory board
C
D
Glossary
Index
v
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vi
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General information
1
1
1
Using the
documentation
WARNING
WARNING indicates a potentially
1
hazardous situation which, if not avoided,
could result in death or serious injuries.
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
Symbols and conventions
used in the documentation
1
The following symbols and conventions are
used throughout the documentation.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Bold
Bold style identifies keys on the
machine control panel or
computer screen.
Electrical Hazard icons alert you to a
possible electrical shock.
Italics
Italicized style emphasizes an
important point or refers you to
a related topic.
Hot Surface icons warn you not to
touch machine parts that are hot.
Courier Courier New font identifies the
New
messages shown on the LCD
of the machine.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
1
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Chapter 1
c Click your country.
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide
1
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features Copy,
Printer, Scanner and Network. When you are
ready to learn detailed information about
these operations, read the Advanced User’s
Guide, Software User’s Guide, Network
Glossary and Network User’s Guide that
are on the Documentation CD-ROM.
d Point to your language, point to View
Guide, and then click the guide you
want to read.
Viewing Documentation
1
a Turn on your computer. Insert the
Documentation CD-ROM into your
CD-ROM drive.
Note
®
(Windows users) If the screen does not
appear automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click index.html.
b (Macintosh users) Double-click the
Documentation CD-ROM icon, and then
double-click index.html.
2
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General information
Presto! PageManager User’s Guide
(Macintosh)
Note
®
• (Windows users only) Your web browser
may display a yellow bar at the top of the
page that contains a security warning
about Active X controls. For the page to
display correctly you must click on the bar,
click Allow Blocked Content, then click
Yes in the Security Warning dialog box.
Note
1
Presto! PageManager must be
downloaded and installed before use. See
on page 4 for further instructions.
®
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
• (Windows users only) For faster
access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
How to find Network setup instructions
1
Microsoft® Internet Explorer® 6.0 or greater.
Your machine can be connected to a wired
network. You can find basic setup
instructions in the Quick Setup Guide. For
more information about network setup please
see the Network User's Guide on the
Documentation CD-ROM.
How to find Scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide
Scanning
ControlCenter
Network Scanning
ScanSoft™ PaperPort™12SE with OCR
How-to-Guides
®
(Windows )
The complete ScanSoft™
PaperPort™12SE with OCR How-to-
Guides can be viewed from the Help
selection in the ScanSoft™
PaperPort™12SE application.
3
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Chapter 1
Accessing Brother
Support (Windows )
Accessing Brother
Support (Macintosh)
®
1
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
Click Brother Support on the main menu.
Double-click the Brother Support icon.
The following screen will appear:
The following screen will appear:
To access our website
Home Page.
To download and install Presto!
PageManager, click
Presto! PageManager.
For the latest news and product support
information
To register your machine from the Brother
Product Register Page
Brother Solutions Center.
click On-Line Registration.
To visit our website for original Brother
Supplies
For the latest news and product support
information
Supplies Information.
(http://solutions.brother.com/), click
BrotherSolutions Center.
To access the Brother CreativeCenter
for FREE photo projects and printable
downloads, click
To visit our website for original Brother
Supplies
Supplies Information.
Brother CreativeCenter.
To return to the main page, click Back or
if you have finished, click Exit.
4
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General information
1
5
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Chapter 1
Control panel overview
1
1
2
3
4
Contrast:-
+
Quality :Auto
Enlg/Red:100%
Tray
Sleep
:MP>T1
01
11
10
9
1
Copy keys:
Options
Menu
Lets you access the Menu to program your
settings in this machine.
You can quickly and easily choose temporary
settings for copying.
OK
Enlarge/Reduce
Lets you store your settings in the machine.
Reduces or enlarges copies.
Selection keys:
d or c
2
3
4
5
Error LED
Press to scroll backwards or forwards through
menu selections.
Blinks in orange when the LCD displays an
error or an important status message.
a or b
Duplex
Press to scroll through the menus and options.
You can choose Duplex to copy on both sides
of the paper.
6
7
8
Numeric keys
Use these keys to enter text.
LCD
Displays messages to help you set up and use
your machine.
Stop/Exit
Stops an operation or exits from a menu.
Clear
Start:
Deletes entered data or lets you cancel the
current setting.
Colour
Lets you start making copies in full colour.
Mono
Lets you start making copies in black & white.
6
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General information
4
5
6
7
1
Contrast:-
+
Quality :Auto
Enlg/Red:100%
Tray
Sleep
:MP>T1
01
9
8
9
Scan:
Scan
Puts the machine in Scan mode.
10 Data LED
The LED will flash depending on the machine
status.
11 PRINT keys:
Secure
You can print data saved in the memory when
you enter your four-digit password. (For details
about using the Secure key, see the Software
User's Guide.)
When using Secure Function Lock, you can
switch restricted users by holding down d as
you press Secure. (See Secure Function Lock
2.0 in Chapter 2 of the Advanced User's
Guide.)
Job Cancel
Cancels a programmed print job and clears it
from the machine’s memory. To cancel
multiple print jobs, hold down this key until the
LCD shows Job Cancel (All).
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Chapter 1
Data LED indications
1
The Data LED (light emitting diode) will flash depending on the machine’s status.
LED
Machine Status
Description
Ready Mode
The machine is ready to print, in sleep mode, there is no print
data, or the power switch is off.
Receiving Data
The machine is either receiving data from the computer,
processing data in memory, or printing data.
Green
(blinking)
Data Remaining in Print data remains in the machine memory.
Memory
Green
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General information
Volume settings
1
Beeper volume
1
1
When the beeper is on, the machine will beep
when you press a key or make a mistake. You
can choose a range of volume levels, from
Highto Off.
a Press Menu, 1, 2.
b Press a or b to choose Off, Low, Medor
High.
Press OK.
c Press Stop/Exit.
9
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Loading paper
2
2
Printing on plain paper, thin paper or
recycled paper from the standard
paper tray
Loading paper and
print media
2
2
a Pull the paper tray completely out of the
The machine can feed paper from the
standard paper tray, optional lower tray or
multi-purpose tray.
machine.
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Loading paper in the standard
paper tray
2
You can load up to 250 sheets for Tray 1 and
500 sheets for Tray 2. Paper can be loaded
up to the maximum paper mark (b b b) on the
sliding paper with guide. (For recommended
paper to use, see Paper capacity of the paper
10
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Loading paper
b While pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper size you are loading in
the tray. Make sure that the guides are
firmly in the slots.
WARNING
DO NOT touch the shaded parts shown in
the illustration. These rollers may be
rotating at high speed.
2
1
c Fan the stack of paper well to avoid
paper jams and misfeeds.
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Chapter 2
d Put paper in the tray and make sure:
Loading paper in the multi-
purpose tray (MP tray)
The paper is below the maximum
paper mark (b b b) (1).
2
You can load up to 3 envelopes or special
print media in the MP tray or up to 50 sheets
of plain paper. Use this tray to print or copy on
thick paper, bond paper, labels or envelopes.
(For recommended paper to use, see Paper
Over filling the paper tray will cause
paper jams.
The side to be printed on must be
face down.
The paper guides touch the sides of
the paper so it will feed properly.
Printing on plain paper, bond paper,
labels or glossy paper from the MP
tray
1
2
a Open the MP tray and lower it gently.
e Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
f Lift up the support flap (1) to prevent
paper from sliding off the face-down
output tray or remove each page as
soon as it comes out of the machine.
1
12
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Loading paper
b Pull out the MP tray support and unfold
c Put paper in the MP tray and make sure:
the flap (1).
The paper stays under the maximum
paper mark (1).
The paper edge is positioned
between the arrows (2).
2
The side to be printed on must be
face up with the leading edge (top of
the paper) in first.
1
1
2
Note
When you are using glossy paper, put only
one sheet at a time in the MP tray to avoid
a paper jam.
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Chapter 2
d Lift up the support flap to prevent paper
from sliding off the face-down output
tray, or remove each page as soon as it
comes out of the machine.
Printing on envelopes and thick paper
from the MP tray
2
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
a Open the MP tray and lower it gently.
b Pull out the MP tray support and unfold
the flap (1).
1
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Loading paper
c Lift up the support flap to prevent
envelopes and thick sheets of paper
from sliding off the face down output
tray. If the support flap is closed you
should remove each envelope as soon
as it comes out of the machine.
d Put up to 3 envelopes or up to 25 sheets
of thick paper (163 gsm) in the MP tray.
If you add more envelopes or paper it
may cause a jam. Make sure:
The top of envelope edge is
positioned between the arrows (1).
2
The side to be printed on must be
face up.
1
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Chapter 2
e Open the back cover (Face-up output
i When you have finished printing, open
the back cover and reset the two grey
back to the original position.
tray).
Note
• Remove each printed envelope
immediately to prevent a paper jam.
• If your thick paper curls during printing, put
only one sheet at a time in the MP tray and
open the back cover (back output tray) to
let the printed pages exit to the back
output tray.
• To easily remove a small printout from the
output tray, lift up the scanner by using
both hands as shown in the illustration.
f Pull down the two grey levers, one on
the left-hand side and one on the right-
hand side, to the envelope position as
shown in the illustration below.
• You can still use the machine while the
scanner is up. To close the scanner, push
it down with both hands.
g Close the back cover.
h Send the print data to the machine.
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Loading paper
Scannable area
2
The figures below show unscannable areas for Copying.
Document Size
Top (1)
Bottom (1)
4 mm
Left (2)
Right (2)
3.96 mm
2 mm
2
2
2
1
Letter
A4
4 mm
1
Note
This unscannable area shown above is for a single copy or a 1 in 1 copy using A4 size paper.
The area that cannot be scanned will vary by paper size.
Unprintable area when printing from a computer
2
When using the printer driver the printable area is smaller than the paper size. The figures below
show unprintable areas.
Portrait
Landscape
2
2
2
2
1
1
1
1
®
Windows printer driver and Macintosh printer driver
®
BRScript printer driver for Windows and Macintosh
1
2
4.23 mm
4.23 mm
Note
The area that cannot be printed on may vary depending on the paper size and the printer driver
you are using. The unprintable area shown above is for A4 size paper.
17
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Chapter 2
Paper Size
2
Paper settings
2
You can use ten sizes of paper for printing
copies: A4, Letter, Legal, Executive, A5,
A5 L, A6, B5, B6 and Folio (8.5 in. × 13 in.).
Paper Type
2
Set up the machine for the type of paper you
are using. This will give you the best print
quality.
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document.
a Do one of the following:
To set the paper type for the
MP Traypress Menu, 1, 1, 1, 1.
a Do one of the following:
To set the paper size for the
MP Traypress Menu, 1, 1, 2, 1.
To set the paper type for Tray#1
press Menu, 1, 1, 1, 2.
To set the paper size for Tray#1
press Menu, 1, 1, 2, 2.
To set the paper type for Tray#2
press Menu, 1, 1, 1, 3 if you installed
the optional tray.
To set the paper size for Tray#2
press Menu, 1, 1, 2, 3 if you installed
1
Tray#2appears only if the optional tray is
installed.
the optional tray.
1
Tray#2appears only if the optional tray is
installed.
b Press a or b to choose Thin, Plain,
Thick, Thicker, Recycled Paper
or Glossy Paper.
b Press a or b to choose A4, Letter,
Legal, Executive, A5, A5 L, A6, B5,
B6, Folioor Any.
Press OK.
Press OK.
c Press Stop/Exit.
c Press Stop/Exit.
Note
You can choose Glossy Paperfor
MP Tray.
Note
• The Anyoption appears only when you
choose the MP tray.
• If you choose Anyfor the MP Tray Paper
Size: You must choose MP Onlyfor the
Tray Use setting. You cannot use the Any
Paper Size selection for the MP tray when
making N in 1 copies. You must choose
one of the other available Paper Size
selections for the MP tray.
• A5 Land A6size are not available for the
Tray#2.
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Loading paper
Tray Use in copy mode
2
Tray Use in print mode
2
You can change the priority tray that the
machine will use for printing copies.
You can change the default tray the machine
will use for printing from your computer.
When you choose Tray#1 Only, MP Only
a Press Menu, 1, 4, 2.
or Tray#2 Only , the machine pulls the
2
paper only from that tray. If the selected tray
is out of paper, No Paperwill appear on the
LCD. Insert the paper in the empty tray.
b Press a or b to choose Tray#1 Only,
Tray#2 Only , MP Only,
MP>T1>T2 or T1>T2 >MP.
Press OK.
To change the tray setting follow the
instructions below:
1
Tray#2 Onlyor T2appears only if the
optional tray is installed.
a Press Menu, 1, 4, 1.
c Press Stop/Exit.
b Press a or b to choose Tray#1 Only,
Tray#2 Only , MP Only,
MP>T1>T2 or T1>T2 >MP.
Press OK.
1
Tray#2 Onlyor T2appears only if the
optional tray is installed.
c Press Stop/Exit.
Note
• When loading the documents in the ADF
and MP>T1>T2or T1>T2>MPis selected,
the machine looks for the tray with the
most suitable paper and pulls paper from
that tray. If no tray has suitable paper, the
machine pulls paper from the higher
priority tray.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
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Chapter 2
Type and size of paper
2
Acceptable paper and
other print media
2
The machine feeds paper from the installed
standard paper tray, multi-purpose tray or
optional lower tray.
Print quality may vary according to the type of
paper you are using.
The name for the paper trays in the
printer driver and this Guide are as
follows:
You can use the following types of print
media: thin paper, plain paper, thick paper,
bond paper, recycled paper, glossy paper,
labels or envelopes.
2
For best results, follow the instructions below:
Tray and optional unit
Standard paper tray
Multi-purpose tray
Name
Tray 1
MP Tray
Tray 2
DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
Optional lower tray
For correct printing, you must choose the
same paper size from your software
application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is
suitable.
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Loading paper
Paper capacity of the paper trays
2
Paper size
Paper types
No. of sheets
Paper Tray
(Tray 1)
Plain paper, Thin paper up to 250 [80 gsm]
and Recycled paper
A4, Letter, Legal , B5,
Executive, A5,
A5 (Long Edge), A6,
2
B6, Folio
Multi-purpose Tray
(MP Tray)
Width: 69.8 to 216 mm
Length: 116 to 406.4 mm
Plain paper, Thin paper, 50 sheets [80 gsm]
Thick paper,
3 Envelopes
Thicker paper,
1 Glossy paper
Bond paper,
Recycled paper,
Envelopes, Labels and
Glossy paper
Optional lower Tray
(Tray 2)
A4, Letter, Legal, B5,
Executive, A5, B6,
Plain paper, Thin paper up to 500 [80 gsm]
and Recycled paper
Folio
1
2
Legal or Folio size paper are not available in some regions.
Folio size is 215.9 mm x 330.2 mm.
Recommended paper specifications
2
The following paper specifications are suitable for this machine.
Basis weight
Thickness
Roughness
Stiffness
75-90 gsm
80-110 μm
Higher than 20 sec.
3
90-150 cm /100
Grain direction
Long grain
9
11
Volume resistivity
10e -10e ohm
9
12
Surface resistivity
10e -10e ohm-cm
CaCO (Neutral)
Filler
3
Ash content
Brightness
Opacity
Below 23 wt%
Higher than 80%
Higher than 85%
Use paper made for plain paper copying.
Use paper that is 75 to 90 gsm.
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
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Chapter 2
Types of paper to avoid
2
Handling and using special
paper
2
IMPORTANT
Some types of paper may not perform well
or may cause damage to your machine.
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
DO NOT use paper:
• that is highly textured
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
• that is extremely smooth or shiny
• that is curled or warped
1
Some important guidelines when selecting
paper are:
DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
1
1
A curl of 2 mm or greater may cause
jams to occur.
Preprinted paper must use ink that can
withstand the temperature of the
• that is coated or has a chemical finish
• that is damaged, creased or folded
machine’s fusing process 392 degrees
Fahrenheit (200 degrees centigrade).
• that exceeds the recommended weight
specification in this guide
If you use bond paper, paper having a
rough surface or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
When you are using glossy paper, put only
one sheet at a time in the MP tray to avoid
a paper jam.
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed,
they may damage your machine. This
damage may not be covered under any
Brother warranty or service agreement.
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Loading paper
• with windows, holes, cut-outs or
perforations
Envelopes
2
Most envelopes designed for laser printers
will be suitable for your machine. However,
some envelopes may have feed and print-
quality problems because of the way they
have been made. A suitable envelope should
have edges with straight, well-creased folds
and the leading edge should not be thicker
than two sheets of paper. The envelope
should lie flat and not be of baggy or flimsy
construction. You should buy quality
envelopes from a supplier who understands
that you will be using the envelopes in a laser
machine.
• with glue on surface as shown in figure
below
2
• with double flaps as shown in figure
below
We recommend that you print a test envelope
to make sure the print results are what you
want.
Types of envelopes to avoid
2
• with sealing flaps that are not folded
down when purchased
IMPORTANT
DO NOT use envelopes:
• with sealing flaps as shown in figure
below
• that are damaged, curled, wrinkled or
an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• with each side folded as shown in
figure below
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
• that are pre-printed on the inside
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
• with edges that are not straight or
consistently square
23
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Chapter 2
Labels
2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
All labels used in this machine must be able
to withstand a temperature of 392 degrees
Fahrenheit (200 degrees centigrade) for a
period of 0.1 seconds.
Types of labels to avoid
2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
IMPORTANT
• DO NOT feed part used label sheets. The
exposed carrier sheet will damage your
machine.
• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print
correctly and may cause damage to your
machine.
• DO NOT reuse or insert labels that have
previously been used or are missing a few
labels on the sheet.
24
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Loading documents
3
3
How to load
documents
Note
• To scan documents that are not suitable
for the ADF, see Using the scanner glass
3
You can make copies, and scan from the ADF
(Automatic Document Feeder) and the
scanner glass.
• It is easier to use the ADF if you are
loading a multiple page document.
3
• Make sure documents with correction fluid
or written with ink are completely dry.
Using the automatic
document feeder (ADF)
3
3
3
a Unfold the ADF document support (1)
and the ADF document output support
flap (2).
The ADF can hold up to 35 pages and feeds
each sheet individually. Use standard 80 gsm
paper and always fan the pages before
putting them in the ADF.
1
2
Document Sizes Supported
Length:
Width:
147.3 to 356.0 mm
147.3 to 215.9 mm
64 to 90 gsm
Weight:
How to load documents
b Fan the pages well.
IMPORTANT
• DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
c Place your document face up, top edge
first in the ADF until the LCD display
message changes and you feel it touch
the feed rollers.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper-
clipped, pasted or taped.
d Adjust the paper guides (1) to fit the
width of your document.
• DO NOT use cardboard, newspaper or
fabric.
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
1
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Chapter 3
b Using the document guidelines on the
left and top, place the document face
down in the upper left corner of the
scanner glass.
Using the scanner glass
3
You can use the scanner glass to copy or
scan pages of a book one page at a time.
Document Sizes Supported
3
Length:
Width:
Up to 297.0 mm
Up to 215.9 mm
Up to 2.0 kg
Weight:
How to load documents
Note
3
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
c Close the document cover.
IMPORTANT
If the document is a book or is thick do not
slam the cover or press on it.
26
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Making copies
4
4
Copy settings
4
How to copy
4
You can change the following copy settings:
The following steps show the basic copy
operation. For details about each option, see
the Advanced User's Guide.
Press a or b to scroll through the copy
settings. When the setting you want is
highlighted, press OK. For details about
changing the following copy settings, see
Copy settings in Chapter 3 of the Advanced
User's Guide.
Contrast:-
+
Quality :Auto
Enlg/Red:100%
4
Tray
:MP>T1
Enlg/Red(Enlarge/Reduce)
Stack/Sort
Quality
1
Pressab or Start
1
No. of Copies
You can enter the number of copies you want
by using the numeric keys.
Contrast
Brightness
Color Adjust
Page Layout
Tray Select
Duplex
a Do one of the following to load your
document:
Place the document face up in the
ADF. (See Using the automatic
Load your document face down on
the scanner glass. (See Using the
b Press Mono Start or Colour Start.
Note
If the LCD shows Please Waitand the
machine stops copying while you are
making multiple copies, please wait for 30
to 40 seconds until the machine finishes
the colour registration and cleaning
process of the belt unit.
Stop copying
4
To stop copying, press Stop/Exit.
27
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How to print from a computer
5
5
Printing a document
5
The machine can receive data from your
computer and print it. To print from a
computer, install the printer driver. (See
®
Printing for Windows or Printing and Faxing
for Macintosh in Software User's Guide for
the details about the print settings.)
a Install the Brother printer driver on the
Installation CD-ROM. (See the Quick
Setup Guide.)
b From your application, choose the Print
command.
c Choose the name of your machine in the
Print dialog box and click Properties.
d Choose the settings you want in the
Properties dialog box.
Paper Size
Orientation
Copies
Media Type
Print Quality
Colour / Mono
Multiple Page
Duplex / Booklet
Paper Source
e Click OK to begin printing.
28
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How to scan to a computer
6
6
Scanning a document
6
Scanning using the
scan key
6
There are several ways to scan documents.
You can use the
(Scan) key on the
For more information, see Using the Scan
key in the Software User's Guide.
machine or the scanner drivers on your
computer.
a Press the
(Scan) key.
a To use the machine as a scanner, install
a scanner driver. If the machine is on a
Network, configure it with a TCP/IP
address.
b Choose the scan mode you want.
Scan to:
File
Install the scanner drivers on the
Installation CD-ROM. (See the Quick
Setup Guide and Scanning in the
Software User's Guide.)
E-mail
6
OCR
Image
FTP
Configure the machine with a TCP/IP
address ifnetwork scanning does not
work. (See Configuring Network
Scanning in the Software User's
Guide.)
Network
1
(Macintosh users)
Presto! PageManager must be downloaded
and installed before use. See Accessing
further instructions.
Use the ADF to scan multiple pages
of documents. It feeds each sheet
automatically.
c (For network users)
Choose the computer you want to send
the data to.
Use the scanner glass to scan a
page of a book or one sheet at a
time.
d Press Mono Start or Colour Start to
begin scanning.
c Do one of the following:
To scan using the
(Scan) key,
To scan using a scanner driver at
your computer, go to Scanning using
29
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Chapter 6
Scanning using a
scanner driver
6
For more information, see Scanning a
document using the TWAIN driver or
Scanning a document using the WIA driver
in the Software User's Guide.
a Start a scanning application and click
the Scan button.
b Adjust the settings such as Resolution,
Brightness and Scan Type in the
Scanner Setup dialog box.
c Click Start or Scan to begin scanning.
30
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Routine maintenance
A
A
Replacing the consumable items
A
The following messages appear on the LCD in the Ready mode. These messages provide
advanced warnings to replace the consumable items before they reach the end of their life. To
avoid any inconvenience, you may want to buy spare consumable items before the machine stops
printing.
Toner cartridge
Drum unit
Model Name: TN-340BK, TN-348BK, TN-340C,
TN-345C, TN-348C, TN-340M, TN-345M,
TN-348M, TN-340Y, TN-345Y, TN-348Y
Model Name: DR-340CL
A
Belt unit
Waste toner box
Model Name: WT-300CL
Model Name: BU-300CL
31
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LCD messages
Consumable item Approximate life
to replace
How to replace
Model name
Toner Low
Toner cartridge
<Black>
TN-340BK ,
TN-348BK ,
Prepare New X
Toner
Cartridge.
X = Black, Cyan,
Magenta, Yellow
2,500 pages
6,000 pages
TN-340C ,
TN-345C ,
<Cyan, Magenta,
Yellow>
TN-348C ,
TN-340M ,
1,500 pages
TN-345M ,
TN-348M ,
3,500 pages
TN-340Y ,
6,000 pages
TN-345Y ,
TN-348Y
WT Box End Soon Waste toner box
WT-300CL
50,000 pages
1
2
3
4
5
A4 or Letter size single-sided pages.
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
Standard toner cartridge
High capacity toner cartridge
Super High capacity toner cartridge
Note
Availability of toner cartridges differs from one country to another. Visit the Brother Solutions
32
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Routine maintenance
You will need to clean the machine regularly and replace the consumable items when the following
messages are displayed on the LCD.
LCD messages
Consumable item Approximate life
to replace
How to replace
Model name
Replace Toner
Toner cartridge
<Black>
TN-340BK ,
TN-348BK ,
2,500 pages
6,000 pages
TN-340C ,
TN-345C ,
<Cyan, Magenta,
Yellow>
TN-348C ,
TN-340M ,
1,500 pages
TN-345M ,
TN-348M ,
3,500 pages
TN-340Y ,
6,000 pages
TN-345Y
TN-348Y
,
Replace Parts
Drum
Drum unit
Belt unit
DR-340CL
25,000 pages
A
Drum Stop
Replace Parts
Belt Unit
BU-300CL
WT-300CL
50,000 pages
Replace WT Box
Waste toner box
Fuser unit
50,000 pages
Replace Parts
Fuser Unit
Call your Brother dealer for a
replacement fuser unit.
100,000 pages
Replace Parts
Laser Unit
Laser unit
Call your Brother dealer for a
replacement laser unit.
100,000 pages
Replace Parts
PF Kit 1
Paper feeding kit 1
Paper feeding kit 2
Call your Brother dealer for a
replacement paper feeding kit 1.
100,000 pages
Replace Parts
PF Kit 2
Call your Brother dealer for a
replacement paper feeding kit 2.
100,000 pages
Replace Parts
PF Kit MP
Paper feeding kit
MP
Call your Brother dealer for a
replacement paper feeding kit MP.
50,000 pages
1
2
3
4
5
6
7
A4 or Letter size single-sided pages.
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
1 page per job.
Drum life is approximate and may vary by type of use.
Standard toner cartridge
High capacity toner cartridge
Super High capacity toner cartridge
33
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Note
• If you choose not to return your used consumable, please discard the used consumable
according to local regulations, keeping it separate from domestic waste. If you have questions,
call your local waste disposal office. (See EU Directive 2002/96/EC and EN 50419 in the Safety
and Legal Booklet.)
• We recommend placing used consumable items on a piece of paper to prevent accidentally
spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of
consumable items and machine parts may be reduced.
• The projected life of the toner cartridges is based on ISO/IEC 19798. Frequency of
replacement will vary depending on the complexity of printed pages, percentage of coverage
and type of media used.
34
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Routine maintenance
Toner Low
A
Replacing a Toner cartridge
A
Model Name: For the model name of toner
cartridges, see Replacing the consumable
Toner Low
Prepare...
The Standard toner cartridges can print
approximately 2,500 pages (black) or
approximately 1,500 pages (cyan, magenta,
If the LCD shows Toner Low Prepare
New X Toner Cartridge., buy a new
toner cartridge and have it ready before you
get a Replace Tonermessage. The LCD
shows the toner colour that is near the end of
its life (Cyan, Magenta, Yellow or Black).
yellow) . The High Yield toner cartridges can
print approximately 3,500 pages (cyan,
magenta, yellow) . The Super High Yield
toner cartridges can print approximately
6,000 pages (black, cyan, magenta, yellow).
Actual page count will vary depending on
your average type of document. When a
toner cartridge is running low, the LCD shows
Toner Low.
Replace Toner
A
When the following message appears on the
LCD, you need to replace the toner cartridge:
The toner cartridges that come supplied with
the machine are standard toner cartridges.
Replace Toner
A
1
Approx. cartridge yield is declared in accordance
with ISO/IEC 19798.
Open the Front...
The message in the last line of the LCD
indicates which colour you need to replace.
Note
• It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Lowwarning.
The machine will stop printing until you
replace the toner cartridge. A new or unused
Brother Original toner cartridge will reset the
Replace Toner mode.
• To ensure high quality printing, we
recommend that you use only Brother
Original toner cartridges. When you want
to buy toner cartridges, please call your
Brother dealer.
• We recommend that you clean the
machine when you replace the toner
cartridge. See Cleaning and Checking the
• If you change the print density setting for
lighter or darker printing, the amount of
toner used will change.
• Wait to unpack the toner cartridge until
immediately before you put it into the
machine.
35
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c Hold the green handle of the drum unit.
Replacing the toner cartridge
A
Pull the drum unit out until it stops.
a Make sure that the machine is turned
on.
b Press the front cover release button and
then open the front cover.
36
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Routine maintenance
d Hold the handle of the toner cartridge
and slightly push it toward the machine
to unlock it. Then pull it out of the drum
unit. Repeat this for all the toner
cartridges.
IMPORTANT
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat, level, stable surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustration.
A
WARNING
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
Note
• Be sure to seal up the toner cartridge
tightly in a suitable bag so that toner
powder does not spill out of the cartridge.
DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray or any type of flammable substance
to clean the inside or outside of the
machine. Doing this may cause a fire or
electrical shock.
• If you choose not to return your used
consumable, please discard the used
consumable according to local
See To use the product safely in the Safety
and Legal Booklet for how to clean the
machine.
regulations, keeping it separate from
domestic waste. If you have questions,
call your local waste disposal office. (See
EU Directive 2002/96/EC and EN 50419in
the Safety and Legal Booklet.)
Be careful not to inhale toner.
37
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e Push to release the latches of the
corona wire cover (1), and then open the
cover.
f Clean the corona wire inside the drum
unit by gently sliding the green tab from
left to right and right to left several times.
1
1
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
38
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Routine maintenance
g Close the corona wire cover.
IMPORTANT
• Unpack the toner cartridge just before you
put it in the machine. If a toner cartridge is
left unpacked for a long time, the toner life
will be shortened.
• If an unpacked drum unit is put in direct
sunlight or room light, the unit may be
damaged.
• Brother machines are designed to work
with toner of a particular specification and
will work to a level of optimum
performance when used with Brother
Original toner cartridges. Brother cannot
guarantee this optimum performance if
toner or toner cartridges of other
specifications are used. Brother does not
therefore recommend the use of
cartridges other than Brother Original
cartridges with this machine, or the
refilling of empty cartridges with toner from
other sources. If damage is caused to the
drum unit or other part of this machine as
a result of the use of toner or toner
cartridges other than Brother Original
products due to the incompatibility or lack
of suitability of those products with this
machine, any repairs required as a result
may not be covered by the warranty.
A
three remaining corona wires.
i Unpack the new toner cartridge. Gently
shake it from side to side several times
to distribute the toner evenly inside the
cartridge.
39
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j Pull off the protective cover.
k Hold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit then slightly pull it toward you
until you hear it click into place. Make
sure that you match the toner cartridge
colour to the same colour label on the
drum unit. Repeat this for all the toner
cartridges.
IMPORTANT
Put the toner cartridge in the drum unit
immediately after you have removed the
protective cover. To prevent any
degradation to the print quality, DO NOT
touch the shaded parts shown in the
illustrations.
C
M
Y
K
C - Cyan
M - Magenta
K - Black
Y - Yellow
40
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Routine maintenance
l Push the drum unit in until it stops.
Replacing the drum unit
A
Model name: DR-340CL
A new drum unit can print approximately
25,000 A4 or Letter size single-sided pages.
IMPORTANT
For best performance, use a Brother
Original drum unit and Brother Original
toner units. Printing with a third-party drum
unit or toner unit may reduce not only the
print quality but also the quality and life of
the machine itself. Warranty coverage
may not apply to problems caused by the
use of third-party drum or toner units.
Drum Error
A
A
Drum Error
Slide the Green
The corona wires have become dirty. Clean
the corona wires in the drum unit. (See
If you cleaned the corona wires and
Drum Errorwas not cleared then the drum
unit is at the end of its life. Replace the drum
unit with a new one.
m Close the front cover of the machine.
Note
Replace Drum
Replace Parts
Drum
A
After you replace a toner cartridge, DO
NOT turn off the machine's power switch
or open the front cover until the LCD
clears the Please Waitmessage and
returns to Ready mode.
The drum unit has exceeded its rated life.
Please replace the drum unit with a new one.
We recommend a Brother Original drum unit
be installed at this time.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit.
41
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Drum Stop
A
Replacing the drum unit
A
IMPORTANT
• While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
Drum Stop
wipe or wash it off with cold water at once.
We cannot guarantee the print quality. Please
replace the drum unit with a new one. We
recommend a Brother Original drum unit be
installed at this time.
• Every time you replace the drum unit,
clean the inside of the machine. (See
After replacement, reset the drum counter by
following the instructions included with the
new drum unit.
a Make sure that the machine is turned
on.
b Press the front cover release button and
then open the front cover.
42
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Routine maintenance
c Hold the green handle of the drum unit.
d Turn the green lock lever (1) at the left of
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
Pull the drum unit out until it stops.
1
A
43
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e Hold the handle of the toner cartridge
and slightly push it to unlock it. Then pull
it out of the drum unit. Repeat this for all
the toner cartridges.
IMPORTANT
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
WARNING
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray, or any type of flammable substance
to clean the outside or inside of the
machine. Doing this may cause a fire or
electrical shock.
See To use the product safely in the Safety
and Legal Booklet for how to clean the
machine.
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the side
of the drum unit.
Be careful not to inhale toner.
44
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Routine maintenance
f Unpack the new drum unit and remove
IMPORTANT
the protective cover.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
A
IMPORTANT
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
Note
• Be sure to seal up the used drum unit
tightly in a bag so that toner powder does
not spill out of the unit.
• If you choose not to return your used
consumable, please discard the used
consumable according to local
regulations, keeping it separate from
domestic waste. If you have questions,
call your local waste disposal office. (See
EU Directive 2002/96/EC and EN 50419in
the Safety and Legal Booklet.)
• Unpack the drum unit just before you put it
in the machine. Exposure to direct sunlight
or room light may damage the drum unit.
45
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g Hold the handle of the toner cartridge
and slide the toner cartridge into the new
unit, then slightly pull it toward you until
you hear it click into place. Make sure
that you match the toner cartridge colour
to the same colour label on the drum
unit. Repeat this for all the toner
cartridges.
h Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
1
C
M
Y
i Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
K
1
2
C - Cyan
M - Magenta
K - Black
Y - Yellow
46
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Routine maintenance
j Turn the green lock lever (1) clockwise
Resetting the drum counter
A
to the lock position.
When you replace a drum unit with a new
one, you need to reset the drum counter by
completing the following steps:
a Press Menu, 5, 8.
b Press a or b to choose Drum. Press OK.
c Press 1 to reset the drum unit counter.
d Press Stop/Exit.
1
k Push the drum unit in until it stops.
A
l Close the front cover of the machine.
47
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b Press the front cover release button and
Replacing the belt unit
A
then open the front cover.
Model name: BU-300CL
A new belt unit can print approximately
50,000 A4 or Letter size single-sided pages.
Replace Belt
A
When the following message appears on the
LCD, you need to replace the belt unit:
Replace Parts
Belt Unit
IMPORTANT
• DO NOT touch the surface of the belt unit.
If you touch it, it could degrade print
quality.
• Damage caused by incorrect handling of
the belt unit may void your warranty.
a Make sure that the machine is turned
on.
48
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Routine maintenance
c Hold the green handle of the drum unit.
d Turn the green lock lever (1) at the left of
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
Pull the drum unit out until it stops.
1
A
49
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• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
IMPORTANT
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
e Hold the green handle of the belt unit
with both hands and lift the belt unit up,
then pull it out.
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the side
of the drum unit.
50
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Routine maintenance
g Put the new belt unit back in the
machine. Make sure the belt unit is level
and fits firmly into place.
IMPORTANT
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustration.
A
f Unpack the new belt unit.
51
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h Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
j Turn the green lock lever (1) clockwise
to the lock position.
1
1
k Push the drum unit in until it stops.
i Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
1
2
l Close the front cover of the machine.
52
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Routine maintenance
Resetting the belt unit counter
A
Replacing the waste toner
box
When you replace a belt unit with a new one,
you need to reset the belt unit counter by
completing the following steps:
A
Model name: WT-300CL
A new waste toner box can print
approximately 50,000 A4 or Letter size
single-sided pages.
a Press Menu, 5, 8.
b Press a or b to select Belt Unit.
Press OK.
WT Box End Soon
A
c Press 1 to reset the belt unit counter.
d Press Stop/Exit.
WT Box End Soon
If the LCD shows WT Box End Soon, it
means the waste toner box is near the end of
its life. Buy a new waste toner box and have
it ready before you get a Replace WT Box
message.
A
Replace WT Box
A
When the following message appears on the
LCD, you need to replace the waste toner
box:
Replace WT Box
Replace...
WARNING
DO NOT put the waste toner box into a fire.
It could explode.
Be careful not to spill the toner. DO NOT
inhale or allow it to get into your eyes.
IMPORTANT
DO NOT reuse the waste toner box.
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a Make sure that the machine is turned
c Hold the green handle of the drum unit.
on.
Pull the drum unit out until it stops.
b Press the front cover release button and
then open the front cover.
54
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Routine maintenance
d Turn the green lock lever (1) at the left of
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
IMPORTANT
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
1
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
A
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the side
of the drum unit.
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• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
IMPORTANT
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustration.
e Hold the green handle of the belt unit
with both hands and lift the belt unit up,
then pull it out.
56
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Routine maintenance
f Remove two pieces of orange packing
g Hold the green handle of the waste toner
box and remove the waste toner box
from the machine.
material and discard them.
A
CAUTION
Handle the waste toner box carefully in
case you accidentally spill or scatter toner.
If toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
Note
Discard the used waste toner box
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
Note
This step is only necessary when you are
replacing the waste toner box for the first
time, and are not required for the
replacement waste toner box. The orange
packing pieces are installed at the factory
to protect your machine during shipment.
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h Unpack the new waste toner box and
put the new waste toner box in the
machine using the green handle. Make
sure the waste toner box is level and fits
firmly into place.
i Put the belt unit back into the machine.
Make sure the belt unit is level and fits
firmly into place.
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Routine maintenance
j Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
l Turn the green lock lever (1) clockwise
to the lock position.
1
1
m Push the drum unit in until it stops.
A
k Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
1
2
n Close the front cover of the machine.
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Cleaning the outside of the
machine
Cleaning and Checking
the machine
A
A
a Turn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
Clean the outside and inside of the machine
regularly with a dry, lint-free cloth. When you
replace the toner cartridge or the drum unit,
make sure that you clean the inside of the
machine. If printed pages are stained with
toner, clean the inside of the machine with a
dry, lint-free cloth.
b Pull the paper tray completely out of the
machine.
WARNING
DO NOT use any flammable substances,
spray or organic solvent/liquids containing
alcohol/ammonia to clean the inside or
outside of the machine. Doing this may
cause a fire or electrical shock.
Be careful not to inhale toner.
c Wipe the outside of the machine with a
dry, lint-free soft cloth to remove dust.
IMPORTANT
Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the surface of the machine.
d Remove any paper that is in the paper
tray.
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Routine maintenance
e Wipe the inside and the outside of the
paper tray with a dry, lint-free soft cloth
to remove dust.
Cleaning the scanner glass
A
a Turn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
b Lift the document cover (1).
Clean the white plastic surface (2) and
scanner glass (3) underneath it with a
soft lint-free cloth moistened with water.
1
2
f Re-load the paper and put the paper tray
firmly back in the machine.
g Plug the machine’s power cord back into
the electrical socket first, and connect all
cables. Turn on the machine.
3
A
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c In the ADF unit, clean the white bar (1)
and the scanner glass strip (2)
underneath it with a soft lint-free cloth
moistened with water.
Cleaning the laser scanner
windows
A
a Turn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
1
2
b Press the front cover release button and
then open the front cover.
Note
In addition to cleaning the scanner glass
and glass strip with a soft lint-free cloth
moistened with water, run your finger tip
over the glass to see if you can feel
anything on it. If you feel dirt or debris,
clean the glass again concentrating on
that area. You may need to repeat the
cleaning process three or four times. To
test, make a copy after each cleaning.
d Plug the machine’s power cord back into
the electrical socket first, and connect all
cables. Turn on the machine.
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Routine maintenance
c Hold the green handle of the drum unit.
d Turn the green lock lever (1) at the left of
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
Pull the drum unit out until it stops.
1
A
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e Wipe the four scanner windows (1) with
IMPORTANT
a dry, lint-free cloth.
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
1
f Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the side
of the drum unit.
1
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Routine maintenance
g Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
i Push the drum unit in until it stops.
1
2
A
h Turn the green lock lever (1) clockwise
to the lock position.
j Close the front cover of the machine.
k Plug the machine’s power cord back
into the electrical socket first, and
connect all cables. Turn on the machine.
1
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b Hold the green handle of the drum unit.
Cleaning the corona wires
A
Pull the drum unit out until it stops.
If you have print quality problems, clean the
four corona wires as follows:
a Press the front cover release button and
then open the front cover.
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Routine maintenance
c Hold the handle of the toner cartridge
and slightly push it toward the machine
to unlock it. Then pull it out of the drum
unit. Repeat this for all the toner
cartridges.
d Push to release the latches of the
corona wire cover (1), and then open the
cover.
1
A
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e Clean the corona wire inside the drum
unit by gently sliding the green tab from
left to right and right to left several times.
f Close the corona wire cover.
1
three remaining corona wires.
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
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Routine maintenance
h Hold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit then slightly pull it toward you
until you hear it click into place. Make
sure that you match the toner cartridge
colour to the same colour label on the
drum unit. Repeat this for all the toner
cartridges.
i Push the drum unit in until it stops.
A
C
M
Y
j Close the front cover of the machine.
K
C - Cyan
M - Magenta
K - Black
Y - Yellow
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c Press the front cover release button and
Cleaning the drum unit
A
then open the front cover.
If your printout has coloured dots at 94 mm
intervals the drum may have something stuck
to the drum surface, such as glue from a
label. Follow the steps below to solve the
problem.
a Make sure that the machine is in the
Ready mode. Press Menu, 5, 6, then
press Mono Start or Colour Start to
print the drum dot check sheet.
56.Drum Dot Print
Printing
b Turn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
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Routine maintenance
d Hold the green handle of the drum unit.
e Turn the green lock lever (1) at the left of
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
Pull the drum unit out until it stops.
1
A
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f Hold the handle of the toner cartridge
and slightly push it to unlock it. Then pull
it out of the drum unit. Repeat this for all
the toner cartridges.
IMPORTANT
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
IMPORTANT
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the side
of the drum unit.
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Routine maintenance
g Turn the drum unit over by holding the
green handles. Make sure that the drum
unit gears (1) are on the left hand side.
i On the problem colour drum, use the
numbered markers next to the drum
roller to find the mark. For example, a
cyan dot in column 2 on the check sheet
would mean that there is a mark on the
cyan drum in the "2" region.
1
A
h Note the following information from the
drum dot check sheet:
Dot colour
For example, a mark on the cyan
drum would produce a cyan dot on
the check sheet.
Dot location
Note which of the printed columns
the dot appears in.
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j Turn the drum unit gear toward you by
hand while looking at the surface of the
suspected area.
l Hold the handle of the toner cartridge
and slide the toner cartridge into the
drum unit then slightly pull it toward you
until you hear it click into place. Make
sure that you match the toner cartridge
colour to the same colour label on the
drum unit. Repeat this for all the toner
cartridges.
C
M
Y
k When you have found the mark on the
drum that matches the drum dot check
sheet, wipe the surface of the drum
gently with a cotton swab until the dust
or paper powder on the surface comes
off.
K
C - Cyan
M - Magenta
K - Black
Y - Yellow
IMPORTANT
DO NOT clean the surface of the
photosensitive drum with a sharp object.
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Routine maintenance
m Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
o Turn the green lock lever (1) clockwise
to the lock position.
1
1
p Push the drum unit in until it stops.
A
n Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
1
2
q Close the front cover of the machine.
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r Plug the machine’s power cord back into
the electrical socket first, and connect all
cables. Turn on the machine.
Cleaning the paper pick-up
rollers
A
If you have paper feed problems, clean the
pick-up rollers as follows:
a Turn off the machine. Unplug the power
cord from the electrical socket.
b Pull the paper tray completely out of the
machine.
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Routine maintenance
c Tightly wring out a lint-free cloth soaked
in lukewarm water, and then wipe the
separator pad (1) of the paper tray with
it to remove dust.
Calibration
A
The output density for each colour may vary
depending on the environment the machine is
in such as temperature and humidity.
Calibration helps you to improve the colour
density.
1
a Press Menu, 3, 6.
b Press a or b to select Calibrate.
c Press OK.
d Press 1 to select Yes.
e Press Stop/Exit.
You can reset the calibration parameters
back to those set at the factory.
a Press Menu, 3, 6.
b Press a or b to Reset.
c Press OK.
A
d Press 1 to select Yes.
e Press Stop/Exit.
d Wipe the two pick-up rollers (1) inside
the machine to remove dust.
1
e Put the paper tray back in the machine.
f Plug the machine’s power cord back into
the electrical socket. Turn on the
machine.
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Auto Registration
A
Note
• If an error message is displayed, press
Stop/Exit and try again. (For more
information, see Error and maintenance
Registration
A
If solid areas of colour or images have cyan,
magenta or yellow fringes, you can use the
auto-registration feature to correct the
problem.
®
• If you print using the Windows printer
driver, the driver will get the calibration
data automatically if both Use Calibration
Data and Get device data automatically
are on. The default settings are on. (See
Advanced tab in the Software User's
Guide.)
a Press Menu, 3, 7.
b To start, press 1.
To exit, press 2.
• If you print using the Macintosh printer
driver, you need to perform the calibration
using the Status Monitor. After turning
the Status Monitor on, choose Color
Calibration from the Control menu. (See
Status Monitor in the Software User's
Guide. When the StatusMonitor is open,
choose Control / Color Calibration from
the menu bar.)
c Press Stop/Exit.
Manual Registration
A
If colour still appears incorrectly after auto-
registration, you will need to perform manual
registration.
a Press Menu, 3, 8, 1.
b Press Mono Start or Colour Start to
start printing the colour registration
chart.
c When the machine has finished printing
the registration chart, press 2
(Set Regist.) to correct the colour
manually.
d Starting at 1 (1 Magenta Left) on the
chart, check which coloured bar has the
most uniform print density and enter its
number into the machine using the
a and b keys.
Press OK.
Repeat for 2 (2 Cyan Left), 3
(3 Yellow Left), 4, 5, 6 to 9.
e Press Stop/Exit.
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Routine maintenance
Frequency
(Colour Correction)
A
You can set how often the colour correction
(Colour Calibration and Auto Registration)
occurs. The default setting is Normal. The
colour correction process consumes some
amount of the toner.
a Press Menu, 3, 9.
b Press a or b to choose Normal, Lowor
Off.
Press OK.
c Press Stop/Exit.
A
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Troubleshooting
B
B
Error and maintenance messages
B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can clear most errors and perform routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Error Message
Cause
Action
Access Denied
The function you want to use is
restricted by Secure Function
Lock.
Contact your administrator to check your
Secure Function Lock Settings.
Calibrate
Calibration failed.
Press Mono Start or Colour Start and try it
again.
Turn off the machine. Wait a few
seconds, then turn it on again.
Put in a new waste toner box. (See
If the problem continues, call your
Brother dealer.
The toner cartridge is not installed Pull out the drum unit and remove the toner
Cartridge Error
correctly.
cartridge for the colour that is indicated on
the LCD, then re-install toner cartridge in the
drum unit. Put the drum unit back into the
machine again.
Put the Black (K)
Toner Cartridge
back in.
1
The toner cartridge
colour with the
problem is shown in
the message.
Condensation
One of the issues that can cause Leave switched ON. Fully open the front
this error is that condensation cover. Wait 30 minutes, switch OFF and
may form inside the machine after close cover, then switch ON. If this does not
a room temperature change. clear the error, call your Brother dealer.
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Troubleshooting
Error Message
Cause
Action
Cooling Down
Wait for a while
The temperature of the drum unit Make sure that you can hear the fan in the
or toner cartridge is too hot. The machine spinning and that the exhaust outlet
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and Wait for
a while.
is not blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use
it for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
Cover is Open
Cover is Open
The front cover is not completely Close the front cover of the machine.
closed.
The ADF cover is not completely Close the ADF cover of the machine.
closed.
The ADF is open while loading a Close the ADF cover of the machine, then
document.
press Stop/Exit.
Cover is Open
The fuser cover is not completely
closed or paper was jammed in
the back of the machine when
you turned on the power.
Close the fuser cover of the machine.
Make sure paper is not jammed inside
the back of the machine, and then close
the fuser cover and press Mono Start or
Colour Start.
B
DIMM Error
The DIMM is not installed
Turn off the machine and remove the
correctly.
DIMM.
The DIMM is broken.
Confirm the DIMM meets the required
specifications. (See Memory board in
Appendix B of the Advanced User's
Guide.)
The DIMM does not meet the
required specifications.
Re-install the DIMM correctly. Wait a few
seconds, and then turn it on again.
If this error message appears again,
replace the DIMM with a new one. (See
Installing extra memory in Appendix B of
the Advanced User's Guide.)
Document Jam
The document was not inserted
scanned from the ADF was too
long.
Drum Error
Drum Stop
The corona wire on the drum unit Clean the corona wire on the drum unit. (See
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Error Message
Cause
Action
Duplex Disabled
The back of the machine is not
closed completely.
Close the back cover of the machine.
Close the Back
Cover of the
machine.
Duplex Disabled
Although the size of paper in the Make sure the paper tray contains only the
paper tray matches the paper
size that was selected from the
control panel or printer driver, the Mono Start or Colour Start.
machine has stopped printing
when it encountered an
size of paper you select in either the control
panel or printer driver, then press
Reload paper,
then press Start.
additional, different size of paper
in the tray.
The paper tray was pulled out
before the machine completed
printing on both sides of the
paper.
Re-install the paper tray and press
Mono Start or Colour Start.
EL Error
The machine has a mechanical
problem.
Open the front cover and close it again.
Fuser Error
The temperature of the fuser unit Turn the power switch off, wait a few
does not rise to a specified
temperature within the specified
time.
seconds, and then turn it on again. Leave the
machine for 15 minutes with the power on.
The fuser unit is too hot.
Init Unable XX
The machine has a mechanical
problem.
Turn the power switch off, and then turn
it on again.
(XX = Error Code)
If the problem continues, call your
Brother dealer.
Jam Duplex
Jam Inside
Jam MP Tray
Jam Rear
Paper Tray 1.
The paper is jammed inside the
machine.
The paper is jammed in the MP
tray of the machine.
Jam Tray 1
tray of the machine.
Jam Tray 2
Limit Exceeded
The printing limit set by Secure
Function Lock 2.0 was reached.
Contact your administrator to check your
Secure Function Lock Settings.
Low Temperature
No Belt Unit
The room temperature is too low Increase the room temperature to allow the
for the machine to operate.
machine to operate.
The belt unit is not installed
correctly.
Re-install the belt unit. (See Replacing the
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Troubleshooting
Error Message
Cause
Action
No Paper
The machine is out of paper or
paper is not correctly loaded in
the paper tray.
Do one of the following:
Refill the paper in the paper tray.
Remove the paper and load it again.
If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller. (See
No Permission
You have attempted to print in
colour using a Secure Function
Lock ID that is restricted to mono
printing only. The print job will be
cancelled.
Contact your administrator to check your
Secure Function Lock Settings.
No Toner
The toner cartridge for the colour Pull out the drum unit. Take out the toner
indicated on the LCD is not
installed correctly.
cartridge for the colour indicated on the LCD,
and then put it back into the drum unit.
No Tray
The paper tray indicated on the
LCD is not installed properly.
Re-install the paper tray that is indicated on
the LCD.
No Waste Toner
Not Available
The waste toner box is not
installed properly.
Re-install the waste toner box. (See
B
The attempted function is
restricted by Secure Function
Lock 2.0.
Contact your administrator to check your
Secure Function Lock Settings.
Out of Memory
The machine’s memory is full.
Do one of the following:
Press Mono Start or Colour Start to
copy the scanned pages. (Copy
operation in progress)
Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
Reduce print resolution. (See
Advanced tab in the Software User's
Guide.)
Add optional memory. (See Memory
board in Appendix B of the Advanced
User's Guide.)
Print Unable XX
The machine has a mechanical
problem.
Do one of the following:
(XX = Error Code)
Turn the power switch off, wait a few
minutes, and then turn it on again.
If the problem continues, call your
Brother dealer.
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Error Message
Cause
Action
Registration
Registration failed.
Press Mono Start or Colour Start and try
again.
Do one of the following:
Turn off the machine’s power switch.
Wait a few seconds, then turn it on again.
Try Manual Registration, Menu, 3, 8.
If the problem continues, call your
Brother dealer.
Replace Parts
Belt Unit
It is time to replace the belt unit.
Replace the belt unit. (See Replacing the
Replace Parts
Drum
It is time to replace the drum unit. Replace the drum unit.
Reset the drum unit counter.
The drum unit counter was not
reset when a new drum was
installed.
Replace Parts
Fuser Unit
It is time to replace the fuser unit. Call your Brother dealer or a Brother
Authorized Service Center to replace the
fuser unit.
Replace Parts
PF Kit 1
It is time to replace the paper
feeding kit.
Call your Brother dealer or a Brother
Authorized Service Center to replace the
PF Kit.
PF Kit 2
PF Kit MP
Replace Toner
The toner cartridge is at the end Replace the toner cartridge for the colour
of its life.
indicated on the LCD. (See Replacing a
Replace WT Box
It is time to replace the waste
toner box.
Replace the waste toner box. (See
Scan Unable XX
The machine has a mechanical
problem.
Turn the power switch off and then turn it
on again.
(XX = Error Code)
If the problem continues, call your
Brother dealer.
Short paper
The length of the paper in the tray Open the back cover to let the printed paper
is too short for the machine to out on the back output tray. Remove the
deliver it to the Face-down output printed pages and then press Mono Start or
tray.
Colour Start.
Size Error DX
The paper size defined in the
Press Mono Start or Colour Start. Choose
printer driver is not usable for the a paper size which is supported by the
automatic duplex printing.
duplex tray. (See Type and size of paper
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Troubleshooting
Error Message
Cause
Action
Size mismatch
The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and
set the “Paper Size” (Menu, 1, 1, 2). (See
Small paper
The paper size specified in the
printer driver is too small for the
machine to deliver it to the
Face-down output tray.
Open the back cover to let the printed paper
out on the back output tray and then press
Mono Start or Colour Start.
Toner Error
Toner Low
One or more toner cartridges are Pull out the drum unit. Take out all the toner
not installed correctly.
cartridges, and then put them back into the
drum unit.
The toner cartridge is near the
end of its life.
Buy a new toner cartridge for the colour that
is indicated on the LCD before you get a
Replace Toner message.
WT Box End Soon
The waste toner box is near the
end of its life.
Buy a new waste toner box before you get a
Replace WT Boxmessage.
B
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Document is jammed in the
top of the ADF unit
Document is jammed under
the document cover
B
B
a Take out any paper from the ADF that is
a Take out any paper from the ADF that is
not jammed.
not jammed.
b Open the ADF cover.
b Lift the document cover.
c Pull the jammed document out to the
c Pull the jammed document out to the
left.
right.
d Close the ADF cover.
e Press Stop/Exit.
d Close the document cover.
e Press Stop/Exit.
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Troubleshooting
Removing small documents
jammed in the ADF
Document is jammed at the
output tray
B
B
a Lift the document cover.
a Take out any paper from the ADF that is
not jammed.
b Insert a piece of stiff paper, such as
cardstock, into the ADF to push any
small paper scraps through.
b Pull the jammed document out to the
right.
c Press Stop/Exit.
B
c Close the document cover.
d Press Stop/Exit.
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d When loading paper in the MP tray,
make sure that the paper stays under
the maximum paper height guides (1) on
both sides of the tray.
Paper is jammed in the MP
tray
B
If the LCD shows Jam MP Tray, follow
these steps:
a Remove the paper from the MP tray.
b Remove any jammed paper from in and
around the MP tray.
1
e Press Mono Start or Colour Start to
resume printing.
c Fan the paper stack, and then put it back
in the MP tray.
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Troubleshooting
Paper is jammed in the Paper
Tray 1 or Tray 2
WARNING
B
DO NOT touch the shaded parts shown in
the illustration. These rollers may be
rotating at high speed.
If the LCD shows Jam Tray 1or
Jam Tray 2, follow these steps:
a Pull the paper tray completely out of the
machine.
For Jam Tray 1:
B
For Jam Tray 2:
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b Use both hands to slowly pull out the
Paper is jammed at the back
of the machine
jammed paper.
B
If the LCD shows Jam Rear, a paper jam
occurred behind the back cover. Follow these
steps:
a Leave the machine turned on for 10
minutes to cool down.
b Open the back cover.
IMPORTANT
If the paper cannot easily be removed in
this direction, stop and follow the
Note
Pulling out the jammed paper downwards
allows you to remove the paper easier.
c Make sure the paper is below the
maximum paper mark (b b b) of the
paper tray. While pressing the green
paper-guide release lever, slide the
paper guides to fit the paper size. Make
sure that the guides are firmly in the
slots. (See Loading paper in the
d Put the paper tray firmly back in the
machine.
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Troubleshooting
c Pull the green tabs (2) at the left and
right hand sides toward you and fold
down the fuser cover (1).
CAUTION
HOT SURFACE
2
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
3
2
1
B
3
Note
If the envelope levers (3) inside the back
cover are pulled down to the envelope
position, lift these levers to the original
position before pulling the green tabs (2)
down.
d Using both hands, gently pull the
jammed paper out of the fuser unit.
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e Close the fuser cover (1).
Paper is jammed inside the
machine
B
If the LCD shows Jam Inside, follow these
steps:
a Turn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
2
b Press the front cover release button and
then open the front cover.
1
2
Note
If you print on envelopes, pull down the
envelope levers (2) to the envelope
position again before closing the back
cover.
f Fully close the back cover.
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Troubleshooting
c Hold the green handle of the drum unit.
d Turn the green lock lever (1) at the left of
the machine anticlockwise to the
release position. Holding the green
handles of the drum unit, lift the front of
the drum unit and remove it from the
machine.
Pull the drum unit out until it stops.
1
B
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e Pull out the jammed paper slowly.
IMPORTANT
• We recommend that you place the drum
unit and the toner cartridges on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
f Make sure the green lock lever (1) is in
the release position as shown in the
illustration.
1
• Hold the green handles of the drum unit
when you carry it. DO NOT hold the side
of the drum unit.
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Troubleshooting
g Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of
the machine, then gently slide the drum
unit into the machine until it stops at the
green lock lever.
i Push the drum unit in until it stops.
1
2
B
h Turn the green lock lever (1) clockwise
to the lock position.
j Close the front cover of the machine.
Note
If you turn off the machine during
Jam Inside, the machine will print
incomplete data from your computer.
Before you turn on the machine, delete the
print spool job on your computer.
1
k Plug the machine’s power cord back into
the electrical socket first, and reconnect
all cables. Turn on the machine.
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b If paper is not caught inside the
machine, check underneath the paper
tray.
Paper is jammed underneath
paper tray 1
B
If the LCD shows Jam Duplex, follow these
steps:
a Pull the paper tray completely out of the
machine.
c Put the paper tray firmly back in the
machine.
WARNING
DO NOT touch the shaded parts shown in
the illustration. These rollers may be
rotating at high speed.
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Troubleshooting
Troubleshooting
B
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
If you are having difficulty with your machine
Check the chart below and follow the troubleshooting tips.
Copy difficulties
B
Difficulties
Suggestions
Can not make a copy
Contact your administrator to check your Secure Function Lock settings.
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or one or more corona wires are dirty. (See Cleaning the scanner glass
Copies are blank.
Make sure you are loading the document properly. (See Using the automatic
B
Printing difficulties
Difficulties
Suggestions
No printout.
Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridge and drum unit are installed correctly. (See
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check the machine is online:
(Windows® 7 and Windows Server® 2008 R2) Click the Start button and
Devices and Printers. Right-click Brother DCP-XXXX Printer. Make sure
that Use Printer Offline is unchecked.
(Windows Vista®) Click the Start button, Control Panel, Hardware and
Sound, and then Printers. Right-click Brother DCP-XXXX Printer. Make
sure that Use Printer Offline is unchecked.
(Windows® XP and Windows Server® 2003/2008) Click the Start button and
choose Printers and Faxes. Right-click Brother DCP-XXXX Printer. Make
sure that Use Printer Offline is unchecked.
(Windows® 2000) Click the Start button and choose Settings and then
Printers. Right-clickBrother DCP-XXXX Printer. Make sure that Use Printer
Offline is unchecked.
Contact your administrator to check your Secure Function Lock settings.
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Printing difficulties (continued)
Difficulties
Suggestions
The machine prints unexpectedly
or it prints garbage.
Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine and disconnect from the power for several minutes.
Check the settings in your application to make sure it is set up to work with
your machine.
The machine prints the first couple
of pages correctly, then some
pages have text missing.
Check the settings in your application to make sure that it is set up to work with
your machine.
Your computer is not recognising the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)
The headers or footers appear
There is an unprintable area on the top and bottom of the page. Adjust the top and
when the document displays on the bottom margins in your document to allow for this. (See Scannable area
screen but they do not show up
when it is printed.
The machine does not print on both Check the paper size setting in the printer driver. You need to choose A4 [60 to
sides of the paper even though the 105 gsm].
printer driver setting is Duplex.
The machine is not printing or has Press Job Cancel.
stopped printing.
As the machine cancels the job and clears it from the memory it may produce an
incomplete printout.
Scanning difficulties
Difficulties
Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN
driver.
OCR does not work.
Try increasing the scanning resolution.
(Macintosh users)
Presto! PageManager must be downloaded and installed before use. See
Network scanning does not work.
Cannot scan.
Contact your administrator to check your Secure Function Lock Settings.
Software difficulties
Difficulties
Suggestions
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
The machine does not print from
Adobe® Illustrator®.
Try to reduce the print resolution. (See Advanced tab in the Software User's
Guide.)
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Troubleshooting
Paper handling difficulties
Difficulties
Suggestions
The machine does not feed paper.
If there is no paper, load a new stack of paper into the paper tray.
The LCD shows No Paperor a
Paper Jam message.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Make sure that manual feed mode is not chosen in the printer driver.
If the LCD shows the Paper Jam message and you still have a problem, see
The machine does not feed paper
from the MP tray.
Make sure that MP tray is chosen in the printer driver.
Fan the paper well and put it back in the tray firmly.
How do I print on envelopes?
You can load envelopes in the MP tray. Your application must be set up to print
the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application. (See your application’s manual for
more information.)
What paper can I use?
You can use thin paper, plain paper, thick paper, bond paper, recycled paper,
glossy paper, envelopes and labels that are made for laser machines. (For details,
B
There is a paper jam.
Print quality difficulties
Difficulties
Suggestions
Printed pages are curled.
Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
Make sure that you choose the Paper Type that suits the print media type you
Printed pages are smeared.
Printouts are too light.
The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable
Guide.)
If this problem occurs when making copies, set Toner Save mode to Offin
the machine menu settings. (See Toner Save in Chapter 1 of the Advanced
User's Guide)
Set Toner Save mode to Off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User's Guide.)
In the Basic tab of the printer driver, click the Settings button and check the
Enhance Black Printing check box.
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Network difficulties
Difficulties
Suggestions
Cannot print over a wired Network. If you are having Network problems see the Network User's Guide for more
information.
Make sure your machine is powered on and is on-line and in the Ready mode.
Print the Network Configuration list to see your current Network settings. (See
Network Configuration List in Chapter 1 of the Advanced User's Guide.)
Reconnect the LAN cable to the hub to verify that the cable and network
connections are good. If possible, try connecting the machine to a different port
on your hub using a different cable. You can check the current wired network
status from the Network control panel menu.
(Windows®)
The network scanning feature
does not work.
It is necessary to set the third-party Security/Firewall Software to allow Network
scanning. To add port 54925 for Network scanning, enter the information below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
For more details, you can read FAQs and troubleshooting suggestions at
(Macintosh)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
(Windows®) The firewall setting on your PC may be rejecting the necessary
network connection. (For details, see the instructions above.)
Your computer cannot find your
machine.
(Macintosh) Re-select your machine in the Device Selector application located
in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from
the Model pop-up menu of ControlCenter2.
Other
Difficulties
Suggestions
The machine will not turn on.
Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms. Turn the machine
off and unplug the power cord. Wait for ten minutes, then plug in the power cord
and turn the machine on.
If the problem is not solved, turn off the machine. Plug the power cord into a
different known working outlet and turn on the machine.
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Troubleshooting
Improving the print quality
B
If you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good,
the problem is probably not the machine. Check the interface cable connections or try printing a
different document. If the printout or test page printed from the machine has a quality problem,
check the following steps first. And then, if you still have a print quality problem, check the chart
below and follow the recommendations.
Note
Brother does not recommend the use of cartridges other than Brother Original cartridges or the
refilling of used cartridges with toner from other sources.
a To get the best print quality, we suggest using the recommended paper. Check that you use
paper that meets our specifications. (See Acceptable paper and other print media
b Check that the drum unit and toner cartridges are installed properly.
Examples of poor print
quality
Recommendation
White lines, bands or ribbing
across the page
B
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstu
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Colours are light or unclear on
the whole page
Make sure Toner Save mode is off in the control panel of the machine
or the printer driver.
Make sure that you choose the correct media type in the printer driver
or in the machine's Paper Type menu setting. (See Acceptable paper
User's Guide.)
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuv
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Shake all four toner cartridges gently.
Wipe the laser scanner windows with a dry lint-free soft cloth. (See
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Examples of poor print
quality
Recommendation
White streaks or bands down
the page
Wipe the laser scanner windows with a dry lint-free soft cloth. (See
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Identify the missing colour and put in a new toner cartridge. (See
To identify the colour of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnoqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Coloured streaks or bands
down the page
Clean all four corona wires (one for each colour) inside the drum unit
Make sure the corona wire green tabs are at their home positions (a).
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmno
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmn
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Replace the toner cartridge that matches the colour of the streak or
To identify the colour of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.
Coloured lines across the page If coloured lines appear at 30 mm intervals, replace the toner
cartridge that matches the colour of the line. (See Replacing a Toner
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuv
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuv
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
To identify the colour of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.
If coloured lines appear at 94 mm intervals, put in a new drum unit.
White spots or hollow print
Make sure that the media type settings in the printer driver and in the
machine's Paper Type menu matches the type of paper you are
Basic tab in the Software User's Guide.)
ABCDEFGHIJKLMNOPQRSTVWXYZ. 0123456789. abcdefghijklmnopqrstuv
ABCDEFGHIJKLMNOPQRSTUVWXZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. bcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Check the machine’s environment. Conditions such as high humidity
can cause white spots or hollow print. (See To use the product safety
in the Safety and Legal Booklet.)
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Troubleshooting
Examples of poor print
quality
Recommendation
Completely blank or some
colours are missing
To identify the colour of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvw
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvw
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Coloured spots at 94 mm
If the problem is not solved after printing, the drum may have foreign
material, such as glue from a label, stuck on the drum surface. Clean
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
94 mm
94 mm
Coloured spots at 30 mm
Identify the colour causing the problem and put in a new toner
To identify the colour of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.
B
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuwyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
30 mm
30 mm
Toner scatter or toner stain
Check the machine's environment. Conditions such as high humidity
and high temperatures may cause this print quality problem. (See
Choosing a location in the Safety and Legal Booklet.)
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvw.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Identify the colour causing the problem and put in a new toner
To identify the colour of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.
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Examples of poor print
quality
Recommendation
The colour of your printouts is
not what you expected
Make sure Toner Save mode is off in the control panel of the machine
or the printer driver.
Adjust the colour by using the custom setting in the printer driver and
by using the control panel of the machine. Colours the machine can
print and colours you see on a monitor are different. The machine
may not be able to reproduce the colours on your monitor.
If colours appear in the printed grey areas, make sure there is a check
in the Improve Grey Colour check box of the printer driver. (See
®
Basic tab for Windows printer driver, Advanced tab for Macintosh
printer driver or Features for Macintosh BR-Script printer driver in the
Software User's Guide.)
If shaded areas look dull, remove the check from the
Improve Grey Colour check box.
If a printed black graphic is too light, choose
Enhance Black Printing mode in the printer driver. (See Settings
®
®
Dialog for Windows printer driver, Advanced options for Windows
BR-Script printer driver, Print Settings for Macintosh printer driver or
Printer Features for Macintosh BR-Script printer driver in the
Software User's Guide.)
Identify the colour causing the problem and put in a new toner
All one colour
Colour misregistration
Make sure that the machine is on a solid level surface.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuv
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuv
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
104
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Troubleshooting
Examples of poor print
quality
Recommendation
Uneven density appears
periodically across the page
Adjust the contrast or brightness when you are in copy mode. (See
Adjusting Contrast, Colour and Brightness in Chapter 3 of the
Advanced User's Guide.)
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvw
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Identify the colour that is uneven and put in a new toner cartridge for
To identify the colour of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.
Thin lines do not print
Make sure Toner Save mode is off in the control panel of the machine
or the printer driver.
Change the print resolution.
®
If you use a Windows printer driver, choose
Improve Pattern Printing or Improve Thin Line in Settings from
the Basic tab. (See Settings Dialog in the Software User's Guide.)
Wrinkle
Change to the recommended type of paper.
Make sure that the back cover is closed properly.
B
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuv
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Make sure that the two grey levers inside the back cover are in the up
position.
Make sure that the media type settings in the printer driver and in the
machine’s Paper Type menu matches the type of paper you are
Basic tab in the Software User's Guide.)
Offset image
Make sure that the media type settings in the printer driver and in the
machine's Paper Type menu matches the type of paper you are
Basic tab in the Software User's Guide.)
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuv
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Make sure that the two grey levers inside the back cover are in the up
position.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Check the machine’s environment. Conditions such as low humidity
and low temperatures may cause this print quality problem. (See
Choosing a location in the Safety and Legal Booklet.)
105
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Examples of poor print
quality
Recommendation
Poor fixing
Make sure that the media type settings in the printer driver and in the
machine's Paper Type menu matches the type of paper you are
Basic tab in the Software User's Guide.)
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Make sure that the two grey levers inside the back cover are in the up
position.
Choose Improve Toner Fixing mode in the printer driver. (See Other
®
Print Options (For Windows printer driver), Advanced options (For
®
Windows BR-Script printer driver), Print Settings (For Macintosh
printer driver) or Printer Features (For Macintosh BR-Script printer
driver) in the Software User's Guide.)
If this selection does not provide enough improvement, change the
printer driver setting in Media Type to a thick setting.
Curled or wavy
Choose Reduce Paper Curl mode in the printer driver when you do
not use our recommended paper. (See Other Print Options (For
®
®
Windows printer driver), Advanced options (For Windows
BR-Script printer driver), Print Settings (For Macintosh printer driver)
or Printer Features (For Macintosh BR-Script printer driver) in the
Software User's Guide.)
If you do not use the machine often, the paper may have been in the
paper tray too long. Turn over the stack of paper in the paper tray.
Also, fan the paper stack and then rotate the paper 180° in the paper
tray.
Store the paper where it will not be exposed to avoid high
temperatures and high humidity.
Open the back cover (face-up output tray) to let the printed paper out
on the back output tray.
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Troubleshooting
Examples of poor print
quality
Recommendation
Envelope creases
Make sure that the envelope lever is pulled down when you are
printing envelopes.
B
If creases occur with the envelope levers in the envelope position,
print with the back cover opened and feed one envelope at a time
from the MP tray.
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How to reset the machine
B
Machine Information
B
a Press Menu, 1, 8.
Checking the Serial Number
B
b Press a or b to choose the reset function
you want to use.
You can see the machine’s Serial Number on
the LCD.
Press OK.
a Press Menu, 5, 2.
b Press Stop/Exit.
c Do one of the following;
To reset the settings, press 1 and go
To exit without making changes,
Reset functions
B
The following reset functions are available:
d You will be asked to reboot the machine.
1 Network
Do one of the following;
You can reset the print server back to its
default factory settings such as the
password and IP address information.
To reboot the machine press 1. The
machine will begin the reset.
To exit without rebooting the
2 All Settings
You can reset all the machine settings
back to the settings that were set at the
factory.
e Press Stop/Exit.
Note
Brother strongly recommends you
perform this operation when you dispose
of the machine.
You can also reset the Network settings
by pressing Menu, 4, 0.
Note
Unplug the interface cable before you
choose Networkor All Settings.
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Menu and features
C
C
How to access the menu
mode
On-screen
programming
C
C
a Press Menu.
Your machine has been designed to be easy
to use. The LCD provides on-screen
programming using the menu keys.
b Choose an option.
Press 1 for General Setup menu.
We have created step by step on-screen
instructions to help you program your
machine. Simply follow the steps as they
guide you through the menu selections and
programming options.
Press 2 for Copy menu.
Press 3 for Printer menu.
Press 4 for Network menu.
Press 5 for Machine Info. menu.
You can also scroll through each menu
level by pressing a or b for the direction
you want.
c Press OK when the option you want
appears on the LCD.
The LCD will then show the next menu
level.
C
d Press a or b to scroll to your next menu
selection.
e Press OK.
When you have finished setting an
option, the LCD will show Accepted.
f Press Stop/Exit to exit Menu mode.
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Menu table
C
The factory settings are shown in Bold with an asterisk.
Choose & OK
Choose & OK
to accept
to exit
Level 1
Level 2
Level 3
Level 4
Options
Thin
Descriptions
Page
1.General Setup 1.Paper
1.Paper Type 1.MP Tray
Sets the type of
paper in the paper
tray.
18
Plain*
Thick
Thicker
Recycled Paper
Glossy Paper
Thin
2.Tray#1
3.Tray#2
Sets the type of
paper in the paper
tray.
18
18
Plain*
Thick
Thicker
Recycled Paper
Thin
Sets the type of
paper in the paper
tray.
(This menu
only appears if
you have the
optional
Plain*
Thick
Thicker
tray#2.)
Recycled Paper
1
See Advanced User's Guide.
See Quick Setup Guide.
See Software User's Guide.
2
3
The factory settings are shown in Bold with an asterisk.
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Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
1.General Setup 1.Paper
2.Paper Size 1.MP Tray
A4*
Sets the size of the
paper in the paper
tray.
18
(Continued)
(Continued)
Letter
Legal
Executive
A5
A5 L
A6
B5
B6
Folio
Any
2.Tray#1
A4*
Sets the size of the
paper in the paper
tray.
18
Letter
Legal
Executive
A5
A5 L
A6
B5
B6
C
Folio
A4*
3.Tray#2
Sets the size of the
paper in the paper
tray.
18
(This menu
only appears if
you have the
optional
Letter
Legal
Executive
A5
tray#2.)
B5
B6
Folio
Off
2.Beeper
—
—
Adjusts the volume
level of the beeper.
9
Low
Med*
High
1
See Advanced User's Guide.
See Quick Setup Guide.
2
3
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
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Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
1.General Setup 3.Ecology
1.Toner Save
—
On
Increases the page
yield of the toner
cartridge.
See
.
(Continued)
Off*
2.Sleep Time
—
—
Range varies
depending on
models.
Conserves power.
003Min*
4.Tray Use 1.Copy
Tray#1 Only
Chooses the tray that
will be used for Copy
mode.
19
Tray#2 Only
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 or T2
appears only if
you installed the
optional paper
tray.)
2.Print
—
Tray#1 Only
Tray#2 Only
MP Only
Chooses the tray that
will be used for Print
mode.
19
MP>T1>T2*
T1>T2>MP
(Tray#2 or T2
appears only if
you installed the
optional paper
tray.)
5.LCD Contrast
—
—
Adjusts the contrast
of the LCD.
See
.
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
1
See Advanced User's Guide.
See Quick Setup Guide.
2
3
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
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Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
1.General Setup 6.Function Lock
—
—
—
Can restrict selected
machine operation
for up to 25 individual
users and all other
non-authorized
See
.
(Continued)
Public users.
7.Document Scan 1.Glass ScanSize
—
A4*
Adjusts the scan
area of the scanner
glass to the size of
the document.
See
See
.
.
Letter
2.File Size 1.Color
Small
You can set your own
default settings of the
data compression
rate.
Middle*
Large
2.Gray
Small
Middle*
Large
8.Reset
1.Network
2.All Settings
—
—
—
—
1.Reset
Restores all network
settings to factory
default.
108
2.Exit
1.Reset
2.Exit
Restores all the
machine settings to
factory default.
0.Local Language
(Choose your
language.)
Allows you to change
the LCD language for
your country.
See
.
C
1
See Advanced User's Guide.
See Quick Setup Guide.
2
3
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
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Level 1
Level 2
Level 3
Options
Descriptions
Page
2.Copy
1.Quality
—
Auto*
You can choose the
Copy resolution for
your type of
See
.
Text
Photo
Graph
document.
2.Brightness
—
—
Adjust the brightness
for copies.
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
3.Contrast
Adjusts the contrast
for copies.
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
4.Color Adjust 1.Red
Adjusts the red colour
for copies.
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
2.Green
Adjusts the green
colour for copies.
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
3.Blue
Adjusts the blue
colour for copies.
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
1
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
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Menu and features
Level 1
Level 2
Level 3
Options
Descriptions
Page
3.Printer
1.Emulation
—
Auto*
Chooses the
emulation mode.
See
.
HP LaserJet
BR-Script 3
2.Print Options 1.Internal Font 1.HP LaserJet
Prints a list of the
machine’s internal
fonts.
2.BR-Script 3
2.Configuration
—
Prints a list of the
machine’s printer
settings.
3.Test Print
—
Prints a test page.
3.Duplex
—
Off*
Enables or disables
duplex printing. You
can also choose long
edge or short edge
duplex printing.
On(Long Edge)
On(Short Edge)
4.Output Color
—
Auto*
Color
B&W
Chooses colour or
black & white printed
documents. If you
choose Auto, the
machine selects a
suitable option for the
document (Coloror
B&W).
5.Reset Printer
6.Calibration
—
—
—
1.Reset
2.Exit
Restores the printer
settings to the original
factory default
C
settings.
Calibrate
Reset
Adjusts the colour
density or returns the
colour calibration to
the factory settings.
77
78
7.Auto Regist.
1.Start
2.Exit
Adjust the print
position of each
colour automatically.
1
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
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Level 1
Level 2
Level 3
Options
Descriptions
Page
3.Printer
8.Manual Regist. 1.Print Chart
—
Print the chart to
manually check the
registration of the
colours.
78
(Continued)
2.Set Regist. 1 Magenta Left
2 Cyan Left
Sets the correction
value on the chart you
printed from
3 Yellow Left
Print Chart.
4 Magenta Center
5 Cyan Center
6 Yellow Center
7 Magenta Right
8 Cyan Right
9 Yellow Right
9.Frequency
—
Normal*
Low
Sets the interval time
you want to carry out
the auto registration
and the calibration.
78
Off
1
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
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Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
4.Network
1.TCP/IP
1.Boot Method
—
Auto*
Chooses the BOOT
method that best suits
your needs.
Static
RARP
BOOTP
DHCP
2.IP Address
3.Subnet Mask
4.Gateway
—
—
—
[000-255]. [000-255]. Enter the IP address.
[000-255]. [000-255]
[000-255]. [000-255]. Enter the Subnet
[000-255]. [000-255] mask.
[000-255]. [000-255]. Enter the Gateway
[000-255]. [000-255] address.
5.Node Name
6.WINS Config
—
—
BRNXXXXXXXXXXXX Enter the Node name.
Auto*
Chooses the WINS
configuration mode.
Static
7.WINS Server
—
—
Primary
Specifies the IP
address of the
primary or secondary
WINS server.
[000-255]. [000-255].
[000-255]. [000-255]
Secondary
[000-255]. [000-255].
[000-255]. [000-255]
8.DNS Server
Primary
Specifies the IP
address of the
primary or secondary
DNS server.
[000-255]. [000-255].
[000-255]. [000-255]
C
Secondary
[000-255]. [000-255].
[000-255]. [000-255]
9.APIPA
0.IPv6
—
—
On*
Automatically
allocates the IP
address from the link-
local address range.
Off
On
Enable or Disable the
IPv6 protocol. If you
want to use the IPv6
protocol, visit
Off*
for more information.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
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Level 1
Level 2
Level 3
Level 4
Options
Descriptions
4.Network
2.Ethernet
—
—
Auto*
Chooses the Ethernet
link mode.
(Continued)
100B-FD
100B-HD
10B-FD
10B-HD
3.Status
—
—
Active 100B-FD
Active 100B-HD
Active 10B-FD
Active 10B-HD
Shows the Ethernet
link status.
Inactive
4.MAC Address
5.Scan To FTP
—
—
—
—
—
Shows the MAC
address of the
machine.
Color 100 dpi*
Color 200 dpi
Color 300 dpi
Color 600 dpi
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
B&W 200 dpi
Chooses the file
format to send the
scanned data via
FTP.
B&W 200x100 dpi
6.ScanTo Network
—
—
Color 100 dpi*
You can scan a black
and white or colour
document directly to a
CIFS server on your
local network or on
the internet.
Color 200 dpi
Color 300 dpi
Color 600 dpi
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
B&W 200 dpi
B&W 200x100 dpi
0.Network Reset 1.Reset
—
—
1.Yes
2.No
—
Restore all network
settings to factory
default.
2.Exit
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
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Menu and features
Level 1
Level 2
Level 3
Options
Descriptions
Page
5.Machine Info. 1.Date&Time
1.Date&Time
—
Puts the date and
time on the LCD.
See
.
2.Daylight Save On
Off*
Changes for Daylight
Savings Time
manually.
See
See
.
3.Time Zone
UTCXXX:XX
Sets the time zone for
your country.
.
2.Serial No.
—
—
You can check the
serial number of your
machine.
108
3.Page Counter
—
Total
List
You can check the
number of total pages
the machine has
See
.
Copy
Print
—
printed during its life.
4.User Settings
5.Network Config
—
—
Lists your settings.
—
Lists your Network
settings.
6.Drum Dot Print
7.Parts Life
—
—
Prints the drum dot
check sheet.
70
1.Drum
—
—
—
—
—
—
—
You can check the
percentage of a
machine part’s life
that remains
See
.
2.Belt Unit
3.Fuser
available.
4.Laser
C
(PF Kit 2 appears only
if you installed the
optional paper tray.)
5.PF Kit MP
6.PF Kit 1
7.PF Kit 2
1
See Advanced User's Guide.
See Quick Setup Guide.
2
3
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
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Entering text
C
When setting certain menu selections, you will need to type text characters. The numeric keys
have letters printed on them. The keys: 0, # and l do not have printed letters because they are
used for special characters.
Press the appropriate numeric key the number of times shown in this reference table to access
the character you want.
Press
Key
one
time
two
times
three
times
four
times
five
times
six
times
seven
times
eight
times
nine
times
1
2
3
4
5
6
7
8
9
@
a
d
g
j
.
/
c
f
1
A
D
G
J
@
B
.
/
1
a
d
g
j
@
b
e
h
k
b
e
h
k
n
q
u
x
C
F
I
2
3
4
5
6
R
8
Y
E
i
H
K
l
L
m
p
t
o
r
M
s
N
P
O
Q
V
X
m
S
t
n
7
u
9
v
y
T
z
U
W
w
Z
For menu selections that do not allow lower case character selection, please use this reference
table.
Press Key
one time
two times three times four times
five times
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
A
D
G
J
L
M
P
T
O
R
V
Y
M
7
T
9
W
Inserting spaces
To enter a space in a number, press c once between numbers. To enter a space in a name, press
c twice between characters.
Making corrections
If you entered a letter incorrectly and want to change it, press d or c to move the cursor to the
incorrect character, and then press Clear.
Repeating letters
To enter a character on the same key as the previous character, press c to move the cursor right
before pressing the key again.
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Menu and features
Special characters and symbols
Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press
OK to choose it. The symbols and characters below will appear depending on your menu
selection.
Press l
Press #
Press 0
for
for
for
(space) ! " # $ % & ’ ( ) l + , - . /
: ; < = > ? @ [ ] ^ _ \ ~ ‘ | { }
Ä Ë Ö Ü À Ç È É 0
C
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Specifications
D
D
General
D
Printer Type
Laser
Print Method
Electrophotography by semiconductor laser beam scanning
Memory Capacity
128 MB
LCD (liquid crystal
display)
22 characters × 5 lines
Power Source
220 - 240 V AC 50/60Hz
Peak:
1200 W
Power Consumption
Copying (Average):
Approx. 570 W
Approx. 1.2 W
Approx. 70 W
Deep Sleep (Average):
Ready (Average):
1
USB connection to PC
2
When making a copy from one sheet
Dimensions
ꢁꢆꢇ mm
ꢀ
ꢁꢂꢃ mm
ꢄꢃꢅ mm
Weight
With Consumables:
26.5 kg
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Specifications
Noise level
Sound power
Operating
(Colour Copying):
LWAd = 6.68 B (A)
LWAd = 6.67 B (A)
Operating
(Monochrome Copying):
Office equipment with LWAd > 6.30 B (A) is not suitable for use in
room where people do primarily intellectual work. Such equipment
should be placed in separate rooms because of the noise
emission.
Standby:
LWAd = 4.26 B (A)
Sound pressure
Operating (Printing):
Standby:
LPAm = 57 dB (A)
LPAm = 33 dB (A)
1
Measured in accordance with ISO 9296.
Temperature
Humidity
Operating:
Storage:
10 to 32.5°C
0 to 40°C
Operating:
Storage:
20 to 80% (without condensation)
10 to 90% (without condensation)
ADF (automatic document Up to 35 pages (Staggered) [80 gsm]
feeder)
D
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Specifications
Print media
D
Paper Input
Paper Tray
Paper Type:
Paper Size:
Plain paper, Thin paper or Recycled paper
Letter, A4, B5 (ISO/JIS), A5,
A5 (Long Edge), B6 (ISO), A6, Executive,
Legal and Folio
Paper Weight:
60 to 105 gsm
Maximum Paper Tray
Up to 250 sheets of 80 gsm
Plain paper
Capacity:
Multi-purpose tray (MP tray)
Paper Type:
Envelope, Env.Thin, Env.Thick, Labels ,
Glossy paper, Thin paper, Thick paper,
Thicker paper, Recycled paper,
Bond paper or Plain paper
Paper Size:
Width: 69.8 to 216 mm
Length: 116 to 406.4 mm
Paper Weight:
60 to 163 gsm
Maximum Paper Tray
Up to 50 sheets of 80 gsm
Plain paper
Capacity:
Paper Tray 2 (option)
Paper Type:
D
Plain paper, Thin paper or Recycled paper
Paper Size:
Letter, A4, B5 (ISO/JIS), A5, B6 (ISO),
Executive, Legal and Folio
Paper Weight:
60 to 105 gsm
Maximum Paper Tray
Up to 500 sheets of 80 gsm
Plain paper
Capacity:
Paper Output Face-Down Output Tray
Face-Up Output Tray
Up to 150 sheets (face-down print delivery
to the output paper tray)
One sheet (face-up print delivery to the
Face-up output tray)
125
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Duplex
Printing
Manual Duplex:
Yes
Yes
A4
Automatic Duplex:
Paper Size
(Automatic Duplex):
Paper Weight
60 to 105 gsm
(Automatic Duplex):
Paper Type
Plain paper, Thin paper, Recycled paper or
Glossy paper
(Automatic Duplex):
1
2
For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine
to avoid the possibility of smudging.
60 to 105 gsm for duplex print.
126
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Specifications
Copy
D
Colour/Black
Copy Width
Yes/Yes
Max. 210 mm
Multiple Copies
Reduce/Enlarge
Resolution
Stacks or Sorts up to 99 pages
25% to 400% (in increments of 1%)
Up to 1200 × 600 dpi
First Copy Out Time
(Monochrome)
Less than 19 seconds (from the READY mode and standard
tray)
First Copy Out Time
(Colour)
Less than 21 seconds (from the READY mode and standard
tray)
D
127
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Scanner
D
Colour/Black
Yes/Yes
®
®
TWAIN Compliant
Yes (Windows 2000 Professional/Windows XP/
®
®
Windows XP Professional x64 Edition/Windows Vista /
®
Windows 7)
Mac OS X 10.4.11 – 10.6.x
®
®
®
WIA Compliant
Yes (Windows XP/Windows Vista /Windows 7)
48 bit internal / 24 bit external colour
Colour Depth
Resolution
Up to 19200 × 19200 dpi (interpolated)
Up to 1200 × 2400 dpi (optical) (from Scanner Glass)
Up to 1200 × 600 dpi (optical) (from ADF)
Scanning Width
Max. 210 mm
256 levels
Greyscale
1
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.
2
Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows® XP (resolution up to 19200 × 19200 dpi can be
chosen by using the scanner utility)
128
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Specifications
Printer
D
Automatic 2-sided
(Duplex) Print
Yes
®
Emulations
PCL6, BR-Script3 (PostScript 3™)
Resolution
Print Speed
600 dpi × 600 dpi, 2400 dpi (2400 × 600) quality
Up to 14 sides/minute (Up to 7 sheets/minute)
(Monochrome Duplex) (A4 size)
Print Speed
Up to 14 sides/minute (Up to 7 sheets/minute)
(Colour Duplex)
(A4 size)
Print Speed
(Monochrome)
Up to 24 pages/minute (A4 size)
Print Speed
(Colour)
Up to 24 pages/minute (A4 size)
First Print Out Time
(Monochrome)
Less than 16 seconds (from the READY mode and standard tray)
Less than 16 seconds (from the READY mode and standard tray)
First Print Out Time
(Colour)
1
The print speed may change depending on the type of document you print.
D
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Interfaces
D
USB
Use a USB 2.0 cable (Type A/B) that is no more than 2.0 meters long.
Use an Ethernet UTP cable category 5 or greater.
Ethernet
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a
USB 1.1 interface.
2
3
Third party USB ports are not supported.
130
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Specifications
Computer requirements
D
Minimum System Requirements and Supported PC Software Functions
Computer Platform & Processor
Minimum
Recommended
RAM
Hard Disk Space
to install
Supported
PC
Software
Functions
Supported
Operating System
Version
Minimum Speed RAM
PC
Interface
For
For
Drivers Applications
®
®
®
®
64 MB
256 MB 150 MB 500 MB Printing, USB,
Windows
Windows
Intel Pentium II
or equivalent
Scanning 10/100
Base Tx
Operating 2000
System
Professional
(Ethernet)
®
128 MB
Windows
XP
Home
®
Windows
XP
Professional 2 5
®
®
256 MB 512 MB
Windows
64-bit(Intel 64 or
XP
AMD64)
Professional
supported CPU
x64
Edition
®
®
Windows
512 MB 1 GB
500 MB 1.2 GB
Intel Pentium 4
or equivalent
Vista
®
64-bit(Intel 64 or
AMD64)
supported CPU
D
®
®
®
1 GB
(32-bit)
2 GB
1 GB
(32-bit)
2 GB
650 MB
Windows
Intel Pentium 4
or equivalent
7
®
64-bit(Intel 64 or
AMD64)
(64-bit)
(64-bit)
supported CPU
131
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Minimum System Requirements and Supported PC Software Functions
Computer Platform & Processor
Minimum
Recommended
Hard Disk Space Supported Supported
Operating System
Version
Minimum Speed RAM
RAM
to install
PC
Software
Functions
PC
3
Interface
For
For
Drivers Applications
®
®
®
Windows
256 MB 512 MB 50 MB
N/A
Printing 10/100
Windows
Intel Pentium III
or equivalent
®
Base Tx
(Ethernet)
Operating Server
2003
(print only
via
System
network)
®
Windows
64-bit(Intel 64 or
AMD64)
®
Server
2003 x64 supported CPU
Edition
(print only
via
network)
®
®
Windows
512 MB 2 GB
Intel Pentium 4
or equivalent
®
Server
®
2008
(print only
via
64-bit(Intel 64 or
AMD64)
supported CPU
network)
®
Windows
64-bit(Intel 64 or
AMD64)
®
Server
2008 R2
(print only
via
supported CPU
network)
Macintosh Mac OS X PowerPC G4/G5 512 MB 1 GB
80 MB
400 MB Printing, USB,
Scanning 10/100
Base Tx
®
Operating 10.4.11
Intel Core™
Processor
System
10.5.x
(Ethernet)
®
Mac OS X
10.6.x
1 GB
2 GB
Intel Core™
Processor
1
2
3
4
5
Internet Explorer® 6.0 or greater.
For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.
Third party USB ports are not supported.
PaperPort™ 11SE supports Microsoft® SP4 or higher for Windows® 2000.
PaperPort™ 12SE supports Microsoft® SP3 or higher for Windows® XP and SP2 or higher for Windows Vista® and
Windows® 7.
All trademarks, brand and product names are property of their respective companies.
132
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Specifications
Consumable items
D
Toner Cartridge Life
Starter Toner Cartridge:
Black
Approx. 2,500 pages (A4)
Approx. 1,500 pages (A4)
Cyan, Magenta, Yellow
Standard Toner Cartridge:
TN-340BK (Black):
Approx. 2,500 pages (A4)
Approx. 1,500 pages (A4)
Approx. 1,500 pages (A4)
Approx. 1,500 pages (A4)
TN-340C (Cyan):
TN-340M (Magenta):
TN-340Y (Yellow):
High Capacity Toner Cartridge:
TN-345C (Cyan):
Approx. 3,500 pages (A4)
Approx. 3,500 pages (A4)
Approx. 3,500 pages (A4)
TN-345M (Magenta):
TN-345Y (Yellow):
Super High Capacity Toner Cartridge:
TN-348BK (Black):
Approx. 6,000 pages (A4)
Approx. 6,000 pages (A4)
Approx. 6,000 pages (A4)
Approx. 6,000 pages (A4)
TN-348C (Cyan):
TN-348M (Magenta):
TN-348Y (Yellow):
DR-340CL
D
Drum Unit
Approx. 25,000 pages (A4)
Approx. 50,000 pages (A4)
Approx. 50,000 pages (A4)
Belt Unit
BU-300CL
WT-300CL
Waste Toner Box
1
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
Drum yield is approximate, and may vary by type of use.
Note
• Brother does not recommend the use of consumables other than genuine Brother
consumables.
• Your machine warranty may not cover any damage arising from the use of non genuine Brother
consumables.
133
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Network (LAN)
D
Note
For details about the full Network specifications, see Network User's Guide.
LAN
You can connect your machine to a network for Network Printing and
Network Scanning . Also included is Brother BRAdmin Light Network
Management software.
Wired Network
Security
APOP, POP before SMTP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS,
SMTP, POP), SNMP v3, 802.1x (EAP-MD5, EAP-FAST, PEAP,
EAP-TLS, EAP-TTLS), Kerberos
1
2
BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
134
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Index
E
A
F
ADF (automatic document feeder)
Apple Macintosh
G
See Software User’s Guide.
B
H
Belt unit
HELP
LCD messages ................................... 109
C
Cleaning
L
ControlCenter2 (for Macintosh)
M
Machine information
Macintosh
See Software User’s Guide.
ControlCenter4 (for Windows )
See Software User’s Guide.
Copy
®
See Software User’s Guide.
Maintenance, routine ............................... 60
replacing
E
D
Document
waste toner box ................................. 53
Mode, entering
Drum unit
E
N
Network
printing
See Network User’s Guide.
scanning
See Software User’s Guide.
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O
S
Out of Memory message ..........................83
Scanner glass
Scanning
See Software User’s Guide.
Serial number
how to find
See inside front cover
P
how to load ............................................10
in paper tray .......................................10
recommended .......................................21
tray capacity ..........................................21
PaperPort™ 12SE with OCR
T
Toner cartridge
See Software User’s Guide and Help in the
PaperPort™ 12SE application to access
How-to-Guides.
Troubleshooting ....................................... 97
if you are having difficulty
Presto! PageManager
See Software User’s Guide. See also Help
in the Presto! PageManager application.
Print
difficulties ..............................................97
specifications ......................................129
Printing
See Software User’s Guide.
Programming your machine ...................109
Q
V
Quality
Volume, setting
R
W
Replacing
Waste toner box
toner cartridge .......................................35
waste toner box .....................................53
Resolution
Windows
See Software User’s Guide.
®
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For Australia Only:
Warranty & Repair – For details about warranty on your Brother Product, the details are listed on
service (repair) of your Brother product you will need to retain a copy of your sales docket and
contact the Support Centre for location of the nearest Authorised Warranty Centre (AWC)
Support – For technical support for your Brother Product other than what you can resolve through
the User’s Guide, please visit our website or our solutions website for FAQs/Troubleshooting,
Drivers & Software, or contact the Product Support Centre for any technical or customer
care/support enquiry.
Product Support Centre: Australia
Brother International (Aust) Pty Ltd
Phone:
Fax:
02 8875 6000
02 9870 7223
Email:
Please visit
a email enquiry.
Web Site:
Solutions Site:
Our Technical Support Consultants are available 5 days a week by phone during the hours of
8.30am to 5.00pm Monday to Friday.
For New Zealand Only:
To contact Brother International (NZ) Limited for support with a Brother product please use the
following methods.
Phone:
Premium End User Assistance
Auto Attendant Self Help
0900 552 152
0800 652 152
0800 632 467
Brother Recycle Assistance
Fax Assistance
0800 837 822
Email Assistance
Online Help
Web Assistance
Asked Questions, Driver downloads, Warranty information and
Service Centres
Our Technical Support Consultants are available 7 days a week by phone during the hours of
8.30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday.
Outside of these hours you can find assistance from our Auto Attendant Self Help and our Website
www.brother.co.nz under Online Help.
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The machine is approved for use in the country of purchase only, local Brother companies or their
dealers will only support machines purchased in their own countries.
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