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Customer order # 11342L-12
Manufacturer part # 11342LB-12 Rev. 1
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For Technical Support Service, call us directly at 1-800-643-8766 or visit our web
site: http://www.bradyid.com.
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CUSTOMER SERVICE FORM
This form should be completed in full before requesting technical assistance.
SERIAL # _____________________________________________
MODEL # _____________________________________________
(Be specific, include ALL letters and numbers)
COMPANY ___________________________________________
ADDRESS ____________________________________________
CITY ________________________________________________
STATE, ZIP ___________________________________________
PHONE # (_______) ____________________________________
CONTACT ___________________________________________
Hours available for return call ____________________________
Hardware Interface Type ________________________________
Unit Interfaced with ____________________________________
Description of problem including actions taken just prior to problem occurring:
_____________________________________________________
_____________________________________________________
_____________________________________________________
_____________________________________________________
_____________________________________________________
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Hello! .......................................................................................................................1
Reporting Damage..............................................................................................1
Media and Ribbon Requirements.............................................................................2
Printer Anatomy 101................................................................................................4
Non-Continuous Web Media..............................................................................6
Positioning the Media Sensors...............................................................................10
Black Mark Sensor ...........................................................................................12
Loading the Ribbon................................................................................................13
POWER Switch ................................................................................................14
Front Panel........................................................................................................14
Configuring the Printer ..........................................................................................15
Configuring the Software or Printer Driver...........................................................16
Media and Ribbon Calibration...............................................................................17
Printing a Test Label..............................................................................................19
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Front Panel Display.......................................................................................... 24
Front Panel Keys ............................................................................................. 25
Rewind Mode ................................................................................................... 30
Removing the Label Backing Material.................................................................. 36
Ribbon Loading..................................................................................................... 37
Ribbon Removal.................................................................................................... 39
Entering the Setup Mode....................................................................................... 41
Changing Password-Protected Parameters............................................................ 42
Leaving the Setup Mode........................................................................................ 43
Configuration and Calibration Sequence .............................................................. 44
Cleaning................................................................................................................. 63
Cleaning the Exterior ....................................................................................... 64
Cleaning the Interior......................................................................................... 64
Cleaning the Printhead and Platen Roller ........................................................ 64
Cleaning the Sensors ........................................................................................ 65
Cleaning the Snap Plate.................................................................................... 66
Cleaning the Cutter Module ............................................................................. 68
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Printhead Pressure Adjustment.........................................................................70
Media Sensor Position Adjustment ..................................................................70
LED Error Conditions and Warnings ....................................................................71
Print Quality Problems...........................................................................................74
Additional Printer Self Tests ............................................................................77
Bar Codes...............................................................................................................84
Printing Specifications...........................................................................................86
Power Line Cord Specifications ............................................................................89
Printer Interface Technical Information.................................................................97
RS-232 Serial Data Port....................................................................................97
Parallel Data Port............................................................................................102
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PCMCIA Card Installation ..................................................................................103
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Bradyprinter 200M-e and 200M-e 300 User’s Guide
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This manual provides all of the information you need to operate your
Bradyprinter 200M-e and 200M-e 300. In addition, the maintenance
manual contains the information necessary to maintain your printer.
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Carefully unpack and inspect the printer for possible damage incurred
during shipment.
• Check all exterior surfaces.
• Raise the media access door and inspect the media compartment.
In case shipping is required, save the carton and all packing material.
Contact your authorized Brady distributor for instructions.
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If you discover shipping damage:
• Immediately notify the shipping company and file a report with them.
Brady Corporation is not responsible for any damage incurred during
shipment of the equipment and will not repair this damage under
warranty.
• Keep the carton and all packing material for inspection.
• Notify your authorized Brady distributor.
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If you are not placing the printer into operation immediately, repackage it
using the original packing materials. The printer may be stored under the
following conditions:
• Temperature: –4° to +140° F (–20° to +60° C)
• Relative humidity: 5% to 85% non-condensing
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Since print quality is affected by media and ribbon, printing speeds, and
printer operating modes, it is very important to run tests for your
applications.
We STRONGLY RECOMMEND the use of Brady-brand supplies for
continuous high-quality printing. A wide range of paper, polypropylene,
polyester, and vinyl stock has been specifically engineered to enhance the
printing capabilities of the printer and to ensure against premature
printhead wear.
• Continuous roll media, fanfold media, or card stock with optional
perforations and registration holes may be used.
• Printhead life may be reduced by the abrasion of exposed paper fibers
when using perforated media.
• The ribbon MUST be as wide as or wider than the media being used. If
the ribbon is narrower than the media, areas of the printhead are
unprotected and subject to premature wear. (When printing in direct
thermal mode, ribbon is not used and should not be loaded in the
printer.)
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The power cord connector must be plugged into the mating connector on
the rear of the printer.
Make sure that the POWER on/off switch (located at the back of the
printer) is in the off position before connecting the power cable to an
electrical outlet.
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This chapter of the user’s guide is so important that we’ve printed it on a
different color paper! That way, it will be easy for you to find when you
must calibrate (set up) the printer for your particular application.
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• To calibrate the printer.
• To verify that the printer is properly set up by printing a test label.
NOTE: This procedure must be performed when the printer is first
installed or if it cannot properly detect the top of the label.
To calibrate the printer, perform the following procedures:
• Determine the type of media (labels) being used.
• Choose the print method.
• Position the media sensors (if necessary).
• Configure the printer and software or driver based on the label being
used.
• Perform a media and ribbon calibration.
• Print a test label.
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Non-continuous web media (refer to Figure 2) refers to individual labels
that are separated by a gap, notch, or hole. When you look at the media,
you can tell where one label ends and the next one begins.
Figure 2
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Continuous media (refer to Figure 3) is one uninterrupted roll of material
that allows the image to be printed anywhere on the label.
Figure 3
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Non-continuous black mark media has black marks printed on the back
that indicate the start and end of each label (refer to Figure 4).
Figure 4
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• In Tear-Off mode, each label (or a strip of labels) can be torn off after it
is printed.
• In Peel-Off mode, backing material is peeled away from the label as it is
printed. After this label is removed from the printer, the next one is
printed.
• In Cutter mode, the printer automatically cuts the label after a specified
number of labels has been printed.
• In Rewind mode, the media and backing are rewound onto a core as the
labels are printed.
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Figure 5 illustrates one method of media loading. For more detailed
instructions, as well as information about how to load the different types of
media and the various printing modes, refer to the instructions that begin
on page 27.
Figure 5
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The correct positioning of the media sensors is important — it can make
the difference between a perfect label and a call to Technical Support!
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The web or gap sensor (transmissive sensor) detects the gap between
labels.
The transmissive sensor actually consists of two sections: a light source
(the lower media sensor) and a light sensor (the upper media sensor). The
media passes between the two.
The upper media sensor must be positioned:
• Directly over the hole or notch, or
• Anywhere along the width of the media if there is a gap between labels.
NOTE: If you are using continuous media, position the upper
media sensor over the media so that the printer can detect an
out-of-paper condition.
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Refer to Figure 6. (For clarity, not all printer parts are shown.)
1. Remove the ribbon (if it is installed).
2. Locate the upper media sensor. The upper media sensor “eye” is
directly below the adjustment screw head.
3. Slightly loosen the upper media sensor adjustment screw (use a
Phillips-head screwdriver).
4. Using the tip of the screwdriver, slide the upper sensor along the slot
to the desired position.
5. Secure the upper media sensor adjustment screw.
Figure 6
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Position the lower media sensor (refer to Figure 7) by sliding it in its slot
until the lower media sensor is positioned under the upper media sensor.
Figure 7
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The black mark sensor is in a fixed position and enabled via the front panel
(refer to “Configuring the Printer” on page 15 for details).
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The POWER switch is located at the back of the printer above the power
cord. Turn on the printer.
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The step-by-step instructions in this section
tell you which keys to press and what appears
on the liquid crystal display (LCD) during the
calibration procedure.
For a more detailed explanation of the front
panel keys and lights (as shown in Figure 9),
refer to the instructions that begin on page 24.
Figure 9
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The configuration procedure in Table 1 contains the information you need
to get your printer up and running, but it is not comprehensive. Refer to
page 41 for more information.
• Enter the configuration mode by pressing the
SETUP/EXIT key at the “PRINTER READY” display.
NOTE: You need to press the NEXT/SAVE key
more than once to advance to some of the displays.
• To increase the value, answer “yes,” indicate “on,” or
move to the next selection, use the (+) key.
• To decrease the value, answer “no,” indicate “off,” or
return to the previous selection, use the (–) key.
NOTE: When changing parameters, an asterisk (*)
in the upper left-hand corner of the display indicates that you have
changed this setting from the setting that is currently stored in
memory.
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Table 1
Press
Display Shows
Action/Explanation
—
PRINTER READY
Normal printer operation.
Press the (+) or (–) keys to increase or decrease the print
darkness setting. (You may need to change this setting when you
print your label.)
DARKNESS
Press the (+) or (–) keys to select tear-off, peel-off, cutter, or
rewind mode.
PRINT MODE
MEDIA TYPE
SENSOR TYPE
PRINT METHOD
Press the (+) or (–) keys to select continuous or non-continuous
media type. (If you choose continuous media, you must also
include a label length instruction in your label format.)
Press the (+) or (–) keys to select transmissive or black mark
sensing mode. Unless your media has black marks on the back,
leave your printer at the default setting (web).
Press the (+) or (–) keys to select thermal transfer (if you are using
ribbon) or direct thermal (no ribbon).
Press the (+) or (–) keys to set the value that is closest to, but not
MAXIMUM LENGTH less than, the length of the label you are using.
Press the (+) or (–) keys to select:
SAVE SETTINGS
PRINTER READY
PERMANENT — saves changes when the power is turned off.
Press SETUP/EXIT to accept the selection.
—
You have exited the configuration mode and are now ready to
calibrate the printer.
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Many printer settings may also be controlled by your printer’s driver or
label preparation software. Please refer to the driver or software
documentation for more information.
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NOTE: All steps must be performed in the following procedure,
even if only one sensor needs to be adjusted.
1. Press the SETUP/EXIT key.
2. Press the NEXT/SAVE key until “MEDIA AND RIBBON
CALIBRATE” displays.
3. To start the calibration procedure, press the (+) key. “LOAD
BACKING CANCEL CONTINUE” displays.
4. Open the printhead. Remove approximately 8" (203 mm) of labels
from the media roll, enough so that only the backing material is
threaded between the media sensors when the media is loaded
(refer to Figure 10).
Figure 10
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5. Press the (+) key. The front panel display shows “REMOVE RIBBON
CANCEL CONTINUE.”
6. Either remove the ribbon or slide it as far from the printer frame as
possible.
7. Close the printhead, trapping the ribbon in this position.
8. Press the (+) key. The front panel shows “CALIBRATING PLEASE
WAIT.”
9. When this part of the calibration process is completed, the display
reads “RELOAD ALL CONTINUE.”
10. Open the printhead. Pull the backing material until a label is
positioned between the media sensors.
11. Either load the ribbon or return the ribbon to its proper position.
12. Close the printhead. Press the (+) key to perform the next part of the
calibration sequence. “MEDIA AND RIBBON CALIBRATE”
displays. The printer is calibrated when the media stops feeding.
13. Press the SETUP/EXIT key to leave the programming mode. Choose
“permanent” when SAVE CHANGES displays.
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To print a test label:
2. Press and hold the CANCEL key
while turning on the printer.
A configuration label showing the
If you encounter any problems while
you are configuring or calibrating the
printer or printing a test label, refer to
“Troubleshooting” beginning on
page 71. Otherwise, refer to
“Establishing Communication”
beginning on page 21 to set up the
communication parameters.
Figure 11
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NOTE: Your Brady 200M-e or 200M-e 300 printer is equipped
with a DB9 serial connector.
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The method of interfacing this printer to a data source depends on the
communication options installed in the printer. The standard interfaces
are an RS-232 serial data port and a bi-directional parallel port. The
optional ZebraNet PrintServer II enables printers to be connected to
®
10Base-T Ethernet networks. In addition, the IBM Twinax or IBM Coax
option is available for those applications that require them.
the DB9 serial interface connector. Contact Brady for details.
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When communicating via an
asynchronous serial data port
(refer to Figure 12), the baud rate,
number of data and stop bits,
parity, and handshaking are user
selectable. Parity only applies to
data transmitted by the printer
since the parity of received data is
ignored.
Figure 12
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When communicating via the parallel
port (refer to Figure 13), the
previously mentioned parameters are
not considered. Refer to page 52 to
configure the communication
values selected must be the same as
those used by the host equipment
connected to the printer.
For serial and parallel pinout and
technical information, refer to
“Appendix A: DB9 Connectors”
beginning on page 97.
Figure 13
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Data cables must be fully shielded and fitted with metal or metalized
connector shells. Shielded cables and connectors are required to prevent
radiation and reception of electrical noise.
To minimize electrical noise pickup in the cable:
• Keep data cables as short as possible.
• Do not bundle the data cables tightly with the power cords.
• Do not tie the data cables to power wire conduits.
NOTE: Brady printers comply with FCC “Rules and
Regulations”, Part 15, Subpart J, for Class A Equipment, using
fully shielded 6' data cables. Use of longer cables or unshielded
cables may increase radiated emissions above the Class A limits.
NOTE: RS-422 and RS-485 applications should use twisted
shielded pairs as recommended in the Appendix of the
TIA/EIA.-485 Specification.
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This section discusses the functions of the various controls and indicators
on the printer. Become familiar with each of these functions before
operating the printer.
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This switch is located at the back of the printer above the power cord. The
POWER switch should be turned off before connecting or disconnecting
any cables.
External influences, such as lightning storms or noise on the power or data
cables, may cause erratic printer behavior. Turning the printer’s power off
and back on may re-establish proper printer operation.
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Key
Function
Starts and stops the printing process.
• If the printer is not printing: no printing can occur.
• If the printer is printing: printing stops once the current label is complete.
Press to remove error messages from the display.
NOTE: Pause mode can also be activated via ZPL II (~PP, ^PP).
Forces the printer to feed one blank label each time the key is pressed.
• Printer not printing: one blank label immediately feeds.
• Printing: one blank label feeds after the current batch of labels is complete.
NOTE: Equivalent to the Slew to Home Position (~PH, ^PH) ZPL II instruction.
When in the pause mode, this key cancels print jobs.
• Print job in queue: press once for each print job to be deleted.
• Press and hold for several seconds to cancel all print jobs in the printer’s
memory. The DATA light turns off.
NOTE: The keys below are used only when configuring the printer. Specific uses of these keys
are explained in “Configuration” beginning on page 41.
• Scrolls back to the previous parameter.
• Press and hold to quickly go backward through parameter sets.
• Scrolls forward to the next parameter. (Saves any changes you’ve made in the
configuration and calibration sequence.)
• Press and hold to quickly advance through parameter sets.
Enters and exits the configuration mode.
These keys change the parameter values. They are used in different ways
depending on the parameter displayed. Common uses are: to increase/decrease a
value; answer “yes” or “no;” indicate “on” or “off;” scroll through several choices;
input the password; or set up the printer for a firmware download.
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NOTE: If two operating conditions occur simultaneously (for
example, one that causes a light to be on constantly and one that
causes the same light to flash), the light flashes.
Light
POWER
Status
Off
Indication
The printer is off or power is not applied.
The printer is on.
On
Off
Normal operation.
TAKE LABEL
ERROR
Flashing
(Peel-off mode only.) The label is available. Printing is paused until the
label is removed.
Off
Normal operation — no printer errors.
Flashing
A printer error exists. Check the display screen for more information.
Off
On
Normal operation — ribbon (if used) is properly loaded.
CHECK
RIBBON
Printing is paused, the front panel displays a warning message, and the
PAUSE light is on.
• If the printer is in direct thermal mode: Ribbon is loaded.
• If the printer is in thermal transfer mode: No ribbon is loaded.
Off
On
Normal operation — media is properly loaded.
PAPER OUT
PAUSE
No media is under the media sensor. Printing is paused, the display
shows an error message, and the PAUSE light is on.
Off
On
Normal operation.
The printer has stopped all printing operations. Either the PAUSE key
was pressed, a pause command was included in the label format, the
on-line verifier detected an error, or a printer error was detected. Refer
to the display screen for more information.
Off
Normal operation. No data being received or processed.
On
Data processing or printing is taking place. No data is being received.
DATA
Flashing
The printer is receiving data from or sending status information to the
host computer. Flashing slows when the printer cannot accept more
data, but returns to normal once data is again being received.
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NOTE: A calibration must be performed when media and ribbon
(if used) are first installed in the printer, or if a different type of
media or ribbon is being used.
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Refer to Figure 15.
1. Open the printhead.
2. Slide the media guide and media supply guide as far from the printer
frame as possible.
3. Load media as shown.
4. Slide in the media guide and media supply guide so they just touch,
but don’t restrict, the edge of the roll.
5. Close the printhead.
Figure 15
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Refer to Figure 16.
1. Remove the rewind plate from the front of the printer (if installed).
Store it on the two mounting screws on the inside of the front panel.
2. Open the printhead.
3. Slide the media guide and media supply guide as far from the printer
frame as possible.
4. Load media as shown.
5. When loading media, allow approximately 36" (915 mm) of media to
extend past the tear-off/peel-off bar. Remove all labels from this
portion to create a leader.
6. Remove the hook from the rewind spindle. If you are using a core,
slide it onto the rewind spindle until it is flush against the guide plate.
7. Wind the label backing around either the 3" (76 mm) core or the
rewind spindle and reinstall the hook.
8. Slide in the media guide and media supply guide so they just touch,
but don’t restrict, the edge of the roll.
Before closing the printhead, make sure:
• The media is positioned against the inside guides.
• The media is taut and parallel with itself and the pathway when wound
onto the rewind spindle/core.
9. Close the printhead.
10. To discard the label backing from the rewind spindle, refer to
“Removing the Label Backing Material” on page 36.
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(Rewind option required)
Refer to Figure 17.
1. Remove the rewind plate from its storage location in front of the print
mechanism inside the media compartment.
2. Invert the rewind plate so that the lip on the attached hook plate points
down.
3. Insert the hook plate lip a short distance (½"/13 mm) into the lower
opening in the side plate.
4. Align the upper end of the rewind plate with the corresponding
opening in the side plate. Slide in the rewind plate so that it stops
against the printer’s main frame.
5. Open the printhead.
6. Slide the media guide and media supply guide as far from the printer
frame as possible.
7. Load media as shown.
8. When loading media, allow approximately 36" (915 mm) of media to
extend past the printhead. Remove all labels from this portion to
create a leader.
9. Remove the hook from the rewind spindle. If you are using a core,
slide it onto the rewind spindle until it is flush against the guide plate.
10. Wind the label backing around either the 3" (76 mm) core or the
rewind spindle and reinstall the hook.
11. Slide in the media guide and media supply guide so they just touch,
but don’t restrict, the edge of the roll.
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Before closing the printhead, make sure:
• The media is positioned against the inside guides.
• The media is taut and parallel with itself and the pathway when wound
onto the rewind spindle/core.
12. Close the printhead.
Figure 17
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(Cutter option required)
Refer to Figure 18.
1. Open the printhead.
2. Slide the media guide and media supply guide as far from the printer
frame as possible.
3. Load media as shown.
4. Slide in the media guide and media supply guide so they just touch,
but don’t restrict, the edge of the roll.
5. Close the printhead.
6. The printer automatically feeds out and cuts one label when the printer
is turned on.
Figure 18
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(Peel option required)
Refer to Figure 19.
1. Press the printhead open lever. The printhead assembly springs up.
2. Slide out the media supply guide as far from the printer frame as
possible.
3. Place the roll of media on the media supply hanger.
4. Slide in the media supply guide so that it just touches, but does not
restrict, the edge of the roll.
5. Feed the media under the inner media guide in the print mechanism.
6. Pull approximately 36" (915 mm) of media through the front of the
printer.
7. Ensure that the media is against the inner media guide. Then, slide in
the outer media guide so that it just touches, but does not restrict, the
edge of the media.
8. Close the printhead assembly.
9. Remove the hook from the take-up spindle shaft.
10. Remove several labels from the media backing and then wind the
backing 1-2 times around the media take-up spindle and reinstall the
hook.
NOTE: If your printer has a peel with a rewind option, then you
need to remove the rewind plate and store it on the mounting screw
on the inside of the front panel before proceeding to step #9 above.
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NOTE: A calibration must be performed when media and ribbon
(if used) are first installed in the printer, or if a different type of
media or ribbon is being used.
Fanfold media feeds through either the bottom or rear access slot from
outside the printer.
Refer to Figure 20 and Figure 21.
1. Open the printhead.
2. Slide the media guide as far from the printer frame as possible.
3. Load media as shown. If in cutter mode, route media through the
cutter.
4. Slide in the media guide so it just touches, but doesn’t restrict, the
edge of the roll.
5. Close the printhead.
Figure 20
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Figure 21
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NOTE: Since the rewind spindle holds the backing from a
standard-size media roll, we recommend that you perform this
procedure whenever you change the media.
To remove the backing material from the rewind spindle, follow these
steps (you don’t need to turn off the printer for this procedure).
1. Unwind approximately 36" (915 mm) of backing from the rewind
spindle. Cut it off at the spindle.
2. Pull out the hook. Slide the backing material off of the rewind spindle
and discard.
3. Wind the media around the rewind spindle once or twice and reinstall
the hook. Continue winding to remove any slack in the media.
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To load ribbon, refer to Figure 24 and follow the procedure below.
NOTE: Use ribbon that is at least as wide as the media. The
smooth backing of the ribbon protects the printhead from wear and
premature failure due to excessive abrasion. (For direct thermal
print mode, ribbon is not used and should not be loaded in the
printer.)
1. Align the segments of the ribbon supply
spindle as shown in Figure 22.
2. Place the ribbon roll on the ribbon supply
spindle.
Figure 22
NOTE: Make sure that the core is pushed up against the stop on
with its core. If this is not done, the ribbon may not cover the
printhead entirely on the inside, exposing print elements to
potentially damaging contact with the media.
3. Open the printhead.
4. To make ribbon loading and unloading easier, make a leader for your
ribbon roll (see Figure 23).
5. Tear off a strip of media (labels
and backing) about 6"-12"
(152 mm-305 mm) long from the
roll. Peel off a label from this
strip. Apply half of this label to
the end of the strip and the other
half to the end of the ribbon. This
acts as a ribbon leader.
6. Thread the ribbon (with leader) as
Figure 23
shown without creasing or
wrinkling it.
7. Place the ribbon (with leader) around the ribbon take-up spindle and
wind counterclockwise for several turns (see Figure 24).
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Refer to Figure 25.
1. Break the ribbon as close to the ribbon take-up spindle as possible.
2. Push the hook either forward or backward with your thumb until it
slips out of the groove (1). Slide the hook to the side (2), then rotate it
back and forth several times to loosen it (3).
3. Remove the loosened hook from the spindle (4).
4. Lightly tap the top of the used ribbon to loosen it; then grasp the used
ribbon and remove it from the ribbon take-up spindle.
5. Remove the empty core from the ribbon supply spindle.
6. Follow the ribbon loading procedure on page 37 to load the new
ribbon.
Figure 25
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After you have installed the media and ribbon and the Power-On Self Test
(POST) is complete, the front panel display shows “PRINTER READY.”
(If the printer fails its POST, refer to page 77.) You may now set printer
keys directly below it.
NOTE: Printers that are operating on an IP network can be quickly
configured via BradyConnect when the appropriate print server is
used.
If it becomes necessary to restore the initial printer defaults, see “FEED
Key and PAUSE Key Self Test” on page 81.
NOTE: Unless otherwise noted, all parameters are listed in the
order they are displayed, starting with “DARKNESS.”
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To enter the programming mode, press the SETUP/EXIT key. Press either
the NEXT/SAVE key or PREVIOUS key to scroll to the parameter you
wish to set.
NOTE: You may also press and hold the NEXT/SAVE and
PREVIOUS keys to quickly advance through the configuration
parameters.
Parameters in this section are shown in the order displayed when pressing
the NEXT/SAVE key. Throughout this process, press the NEXT/SAVE
key to continue to the next parameter, or press the PREVIOUS key to
return to the previous parameter in the cycle.
An asterisk (*) in the upper left-hand corner of the display indicates that
the value displayed is different than the currently stored value.
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Certain parameters are password-protected by factory default.
CAUTION: Do not change password-protected parameters
unless you are sure you know what you are doing! If the
parameters are set incorrectly, they could cause the printer to
function in an unpredictable way.
The first attempt to change one of these parameters (pressing either the (+)
or (–) key) requires you to enter a four-digit password. This is done via the
“ENTER PASSWORD” display. The (–) key changes the selected digit
position; the (+) key increases the selected digit value. After entering the
password, press the NEXT/SAVE key. The parameter you wish to change
is displayed. If the password was entered correctly, you can now change
the value.
The default password value is 1234. The password can be changed using
the ^KP (Define Password) ZPL II instruction or through BradyConnect
when the appropriate print server is used.
NOTE: Once the password has been entered correctly, it does not
have to be entered again unless you leave and re-enter the
programming mode using the SETUP/EXIT key.
NOTE: You can disable the password protection feature so that it
no longer prompts you for a password by setting the password to
ØØØØ via the ^KPØ ZPL/ZPL II command. To re-enable the
password-protection feature, send the ZPL/ZPL II command ^KPx,
where “x” can be any number, one to four digits in length,
except Ø.
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You can leave the program mode at any time by pressing the SETUP/EXIT
key. The “SAVE CHANGES” display appears. There are five choices, as
described below. Pressing the (–) or (+) key displays other choices and
pressing the NEXT/SAVE key selects the displayed choice.
• PERMANENT — Permanently saves the changes. Values are stored in
the printer even when power is turned off.
• TEMPORARY — Saves the changes until you change them again or
until power is turned off.
• CANCEL — Cancels all changes from the time you pressed the
SETUP/EXIT key except the darkness and tear-off settings (if they were
changed).
• LOAD DEFAULTS — Loads factory defaults. The factory defaults are
shown on the following pages.
NOTE: Loading factory defaults requires printer calibration.
• LOAD LAST SAVE — Loads values from the last permanent save.
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Press
Display Shows
Action/Explanation
—
PRINTER READY
Normal printer operation.
Setting Print Parameters
Adjusting Print Darkness: Press the (+) key to increase
darkness. Press the (–) key to decrease darkness.
Default: +10
Range: 0 to +30
Darkness settings are dependent upon a variety of factors
including ribbon type, media, and the condition of the printhead.
You may adjust the darkness for consistent high-quality printing.
If printing is too light, or if there are voids in printed areas, you
should increase the darkness. If printing is too dark, or if there is
spreading or bleeding of printed areas, you should decrease the
darkness.
DARKNESS
The FEED Key Self Test on page 80 can also be used to
determine the best darkness setting. Since the darkness setting
takes effect immediately, you can see the results on labels that
are currently printing.
CAUTION: Set the darkness to the lowest setting that provides
good print quality. Darkness set too high may cause
ink smearing and/or it may burn through the ribbon.
Darkness settings also may be changed by the driver or software
settings.
Adjusting the Tear-Off Position: Press the (+) key to increase
the value, press the (–) key to decrease the value. Each press of
the key adjusts the tear-off position by four dot rows.
Default: +0
TEAR OFF
Range: –120 to +120
This parameter establishes the position of the media over the
tear-off/peel-off bar after printing. The label and backing can be
torn off or cut between labels.
Selecting Print Mode: Press the (+) or (–) key to display other
choices.
Default: Tear-off
PRINT MODE
Selections: Tear-off, peel-off, cutter, rewind
Print mode settings tell the printer the method of media delivery
that you wish to use. Be sure to select a print mode that your
hardware configuration supports since some selections displayed
are for optional printer features.
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Press
Display Shows
Action/Explanation
Setting Media Type: Press the (+) or (–) key to display other
choices.
Default: Continuous
Selections: Continuous, non-continuous
This parameter tells the printer the type of media you are using.
Selecting continuous media requires that you include a label
length instruction in your label format (^LLxxxx if you are using
ZPL or ZPL II).
MEDIA TYPE
When non-continuous media is selected, the printer feeds media
to calculate label length (the distance between two detections of
the inter-label gap, webbing, or alignment notch or hole).
Setting the Sensor Type: Press the (+) or (–) key to display
other choices.
Default: Web
Selections: Web, mark
SENSOR TYPE
This parameter tells the printer whether you are using media with
a web (gap/space between labels, notch, or hole) to indicate the
separations between labels or if you are using media with a black
mark printed on the back. If your media does not have black
marks on the back, leave your printer at the default (web).
Selecting Print Method: Press the (+) key for the next value;
press the (–) key for the previous value.
Default: Thermal transfer
Selections: Thermal transfer, direct thermal
The print method parameter tells the printer the method of printing
you wish to use: direct thermal (no ribbon) or thermal transfer
(using thermal transfer media and ribbon).
PRINT METHOD
NOTE: Selecting direct thermal when using thermal transfer
media and ribbon creates a warning condition, but
printing continues.
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Press
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Action/Explanation
Setting Print Width: Press the (+) key to increase the value,
press the (–) key to decrease the value. To change the unit of
measurement, press the (–) key until the unit of measurement is
active, then press the (+) key to toggle to a different unit of
measure (inches, mm, or dots).
PRINT WIDTH
Default; Range: The default and range of acceptable values
vary depending on what printer you have. Refer to “Printing
Specifications” on page 86 for further information about the
ranges available for your model.
Print width determines the printable area across the width of the
label.
Setting Maximum Length: Press the (–) key to decrease the
value, press the (+) key to increase the value.
Default; Range: The default and range of acceptable values
vary depending on your printer’s configuration. Values are
adjustable in 1" (25.4 mm) increments.
MAXIMUM LENGTH Maximum length is used in conjunction with the calibration
procedure. The value of this setting determines the maximum
label length to be used during the media portion of the calibration
process. Only a few labels are required to set media sensors.
Always set the value that is closest to, but not lower than, the
length of the label you are using. For example, if the length of the
label is 14.5" (368 mm), set the parameter for 15.0" (381 mm).
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Listing Printer Information
Press
Display Shows
Action/Explanation
List Fonts: Press the (+) key to print a label listing all of the
available fonts.
LIST FONTS
LIST BAR CODES
LIST IMAGES
LIST FORMATS
LIST SETUP
LIST ALL
This selection is used to print a label that lists all of the fonts
currently available in the printer, including standard printer fonts
plus any optional fonts. Fonts may be stored in RAM, FLASH
memory, font EPROMs, or font cards.
List Bar Codes: Press the (+) key to print a label listing all of the
available bar codes.
This selection is used to print a label that lists all of the bar codes
currently available in the printer.
List Images: Press the (+) key to print a label listing all of the
available images.
This selection is used to print a label that lists all of the images
currently stored in the printer’s RAM, FLASH memory, optional
EPROM, or optional memory card.
available formats.
This selection is used to print a label that lists all of the formats
currently stored in the printer’s RAM, FLASH memory, optional
EPROM, or optional memory card.
List Setup: Press the (+) key to print a label listing the current
printer configuration.
This selection is used to print a label that lists the current printer
configuration information. (Same as CANCEL Key Self Test on
page 78.)
List All: Press the (+) key to print a label listing all of the
available fonts, bar codes, images, formats, and the current
printer configuration.
This selection is used to print a label that lists the five previous
selections, as described.
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Press
Display Shows
Action/Explanation
Initialize Memory Card
CAUTION: Perform this operation only when it is necessary to
erase all previously stored information from the
optional memory card (for printers with a PCMCIA
slot). Press the NEXT/SAVE key to bypass this
function.
1. Press the (+) key to select “YES.”
If your printer is set to require a password, you are
now prompted to enter the password. Enter the
password and then press the NEXT/SAVE key.
2. The display asks “INITIALIZE CARD?”. Press the (+) key
“YES.”
INITIALIZE CARD
3. The front panel LCD asks “ARE YOU SURE?”.
4. Press the (+) key “YES” to begin initialization.
or
Press the (–) key “NO” to cancel the request
and return to the “INITIALIZE CARD” prompt.
5. Press the SETUP/EXIT key followed by the NEXT/SAVE key.
If initialization is still in process, the front panel display
flashes back and forth between the two phrases
“CHECKING B: MEMORY” and “PRINTER IDLE.”
When initialization is complete, the printer automatically exits
the configuration mode and the front panel displays “PRINTER
READY.”
NOTE: Depending on the amount of memory in the memory
card, initialization may take up to five minutes to
complete.
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Press
Display Shows
Action/Explanation
Initialize Flash Memory
CAUTION: Perform this operation only when it is necessary to
erase all previously stored information from the
FLASH memory. Press the NEXT/SAVE key to
bypass this function.
1. Press the (+) key to select “YES.”
If your printer is set to require a password, you are now
prompted to enter the password. Enter the password and
then press the
NEXT/SAVE key.
2. The display asks “INITIALIZE FLASH?”. Press the (+) key
“YES.”
INIT FLASH MEM
3. The front panel LCD asks “ARE YOU SURE?”.
4. Press the (+) key “YES” to begin initialization.
or
Press the (–) key “NO” to cancel the request
and return to the “INITIALIZE FLASH” prompt.
5. Press the SETUP/EXIT key followed by the NEXT/SAVE key.
If initialization is still in process, the front panel display
flashes back and forth between the two phrases
“CHECKING E: MEMORY” and “PRINTER IDLE.”
When initialization is complete, the printer automatically exits
the configuration mode and the front panel displays “PRINTER
READY.”
NOTE: Depending on the amount of free FLASH memory,
initialization may take up to one minute to complete.
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Media and Ribbon Sensor Calibration
NOTE: Before you begin this procedure, make sure that the maximum length is set to a value equal to or
greater than the length of the labels you are using. If the maximum length is set to a lower value,
the calibration process assumes that continuous media is in the printer. See page 46 for more
information.
There are two different types of calibration that can be performed by the printer:
1) Auto Calibration. When the printer is first powered up and after the printhead has been closed, the
printer feeds media and automatically sets the value it detects for media, media backing material (the
spaces between labels), and media out. This type of calibration also occurs as part of the sensor profile
and media and ribbon calibration procedures.
2) Media and Ribbon Sensor Sensitivity Calibration. Performing the media and ribbon calibration
procedure first resets the sensitivity of the sensors to better detect the media and ribbon you are using.
With the sensors at their new sensitivity, the printer then performs the auto calibration described above.
Changing the type of ribbon and/or media may require resetting the sensitivity of the media and ribbon
sensors. Indications that the sensitivity may need to be reset would be a CHECK RIBBON light on with
the ribbon properly installed or non-continuous media being treated as continuous media.
Press
Display Shows
Action/Explanation
Sensor Profile: Press NEXT/SAVE to skip this standard calibration
procedure and continue with the media and ribbon calibration
parameter which follows. Press the (+) key to initiate this standard
calibration procedure and print a media sensor profile.
SENSOR PROFILE See Figure 26. The media sensor profile may be used to
troubleshoot registration problems that may be caused when the
media sensor detects preprinted areas on the media or experiences
difficulty in determining web location. If the sensitivity of the media
and/or ribbon sensors MUST be adjusted, use the media and ribbon
sensor sensitivity procedure.
Figure 26
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Press
Display Shows
Action/Explanation
Media and Ribbon Sensor Sensitivity: Press NEXT/SAVE to
skip the calibration procedure and continue with the host port
selection parameters that follow. Press the (+) key to start the
calibration procedure.
This procedure is used to adjust the sensitivity of the media and
ribbon sensors.
MEDIA AND
RIBBON
CALIBRATE
NOTE: The procedure must be followed exactly as presented.
All steps must be performed even if only one of the
sensors requires adjustment.
Media and Ribbon Calibration Procedure
1) Open the printhead.
2) Remove approximately 8" (203 mm) of labels from the media
roll, enough so that only the backing material is threaded
between the media sensors when the media is loaded.
3) Close the printhead.
LOAD BACKING
NOTE: If you want to cancel the operation, press the (–) key.
1) Open the printhead.
2) Remove the ribbon (sliding it as far to the right as possible has
the same effect as removing it).
REMOVE RIBBON
3) Close the printhead.
NOTE: If you want to cancel the operation, press the (–) key.
The printer automatically adjusts the scale (gain) of the signals it
receives from the media and ribbon sensors based on the specific
media and ribbon combination you are using. On the sensor
profile, this essentially corresponds to moving the graph up or
down to optimize the readings for your application.
CALIBRATING
PLEASE WAIT
—
—
When “RELOAD ALL” is displayed:
1) Open the printhead and pull the media forward until a label is
positioned under the media sensor.
RELOAD ALL
2) Move the ribbon back to its proper position.
3) Close the printhead.
Now that the scale has changed, the printer performs another
calibration. During this process, the printer checks the readings
for the media and ribbon based on the new scale you have
established, determines the label length, and determines whether
you are in direct thermal or thermal transfer print mode. The
process is now complete! To see the new readings on the new
scale, print a sensor profile.
MEDIA AND
RIBBON
CALIBRATE
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Setting Communication Parameters
Communication parameters must be set correctly for the printer to communicate with the host computer.
These parameters make sure that the printer and host computer are “speaking the same language.” All
communications parameters are password protected.
Press
Display Shows
Action/Explanation
Setting Serial Communications: Press the (+) or (–) key to
display other choices.
SERIAL COMM
Default: RS-232
Selections: RS-232, RS-422/485, RS-485 multidrop
Select the communications port that matches the one being used
by the host computer.
Setting Baud: Press the (+) or (–) key to display other choices.
Default: 9600
Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 14400,
19200, 28800, 38400, 57600
BAUD
The baud setting of the printer must match the baud setting of the
host computer for accurate communications to take place. Select
the value that matches the one being used by the host computer.
Setting Data Bits: Press the (+) or (–) key to display other
choices.
Default: 7-bits
DATA BITS
Selections: 7-bits, 8-bits
The data bits of the printer must match the data bits of the host
computer for accurate communications to take place. Set the
data bits to match the setting being used by the host computer.
NOTE: Must be set to 8 data bits to use Code Page 850.
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Display Shows
Action/Explanation
Setting Parity: Press the (+) or (–) key to display other choices.
Default: Even
Selections: Even, odd, none
PARITY
The parity of the printer must match the parity of the host
computer for accurate communications to take place. Select the
parity that matches the one being used by the host computer.
Setting Stop Bits: Press the (+) or (–) key to display other
choices.
Default: 1 stop bit
STOP BITS
Selections: 1 stop bit, 2 stop bits
The stop bits of the printer must match the stop bits of the host
computer for accurate communications to take place. Select the
stop bits that match the one being used by the host computer.
Setting Host Handshake: Press the (+) or (–) key to display
other choices.
Default: XON/XOFF
HOST HANDSHAKE Selections: XON/XOFF, DTR/DSR
The handshake protocol of the printer must match the handshake
protocol of the host computer for communications to take place.
Select the handshake protocol that matches the one being used
by the host computer.
Setting Protocol: Press the (+) or (–) key to display other
choices.
Default: None
Selections: None, Zebra, ACK/NACK
Protocol is a type of error checking system. Depending on the
selection, an indicator may be sent from the printer to the host
computer signifying that data has been received. Select the
protocol that is requested by the host computer. For more details,
contact Technical Support.
PROTOCOL
NOTE: “Zebra” is the same as ACK/NACK except that with
“Zebra” the response messages are sequenced.
NOTE: If “Zebra” is selected, printer must use “DTR/DSR” host
handshake protocol.
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Press
Display Shows
Action/Explanation
Setting Network ID: Press the (–) key to move to the next digit
position, press the (+) key to increase the value of the digit.
Default: 000
Range: 000 - 999
NETWORK ID
Network ID is used to assign a unique number to a printer used in
an RS-422/RS-485 network. This gives the host computer the
means to address a specific printer. If the printer is used in a
network, you must select a network ID number. This does not
affect TCP/IP or IPX networks.
Setting Communications Mode: Press the (+) or (–) key to
display other choices.
Default: Normal mode
Selections: Normal mode, diagnostics
The communication diagnostics mode is a troubleshooting tool for
checking the interconnection between the printer and the host
computer. When “diagnostics” is selected, all data sent from the
host computer to the printer is printed as straight ASCII hex
COMMUNICATIONS characters. The printer prints all characters received including
shown in Figure 34 on page 81.
NOTES on diagnostic printouts:
• FE indicates a framing error.
• OE indicates an overrun error.
• PE indicates a parity error.
• NE indicates noise.
For any errors, check that your communication parameters are
correct. Set the print width equal to or less than the label width
used for the test. See page 46 for more information.
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Selecting Prefix and Delimiter Characters
Prefix and delimiter characters are 2-digit hex values used within the ZPL/ZPL II formats sent to the printer.
The printer uses the last prefix and delimiter characters sent to it, whether from a ZPL II instruction or from
the front panel.
NOTE: DO NOT use the same hex value for the control, format, and delimiter character. The
printer needs to see different characters to function properly.
Press
Display Shows
Action/Explanation
Control Prefix Character: Press the (–) key to move to the
next digit position, press the (+) key to increase the value of the
digit.
CONTROL PREFIX Default: 7E (tilde - displayed as a black square)
Range: 00 - FF
The printer looks for this 2-digit hex character to indicate the
start of a ZPL/ZPL II control instruction.
Format Prefix Character: Press the (–) key to move to the
next digit position, press the (+) key to increase the value of the
digit.
FORMAT PREFIX
Default: 5E (caret)
Range: 00 - FF
The printer looks for this 2-digit hex character to indicate the
start of a ZPL/ZPL II format instruction.
Delimiter Character: Press the (–) key to move to the next
digit position, press the (+) key to increase the value of the
digit.
Default: 2C (comma)
DELIMITER CHAR Range: 00 - FF
The delimiter character is a 2-digit hex value used as a
parameter place marker in ZPL/ZPL II format instructions. For
more details, contact Technical Support.
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Selecting ZPL Mode
Press
Display Shows
Action/Explanation
Selecting ZPL Mode: Press the (+) or (–) key to display other
choices.
Default: ZPL II
Selections: ZPL II, ZPL
ZPL MODE
The printer remains in the selected mode until it is changed by
this front panel instruction or by using a ZPL/ZPL II command.
The printer accepts label formats written in either ZPL or ZPL II.
This eliminates the need to rewrite any ZPL formats you already
have. For more details, contact Technical Support.
Power-Up and Head Close Parameters
Media Power-Up: Press the (+) or (–) key to display other
choices.
Default: Calibration
Selections: Feed, calibration, length, and no motion
MEDIA POWER UP This parameter establishes the action of the media when the
printer is turned on.
• Calibration: Recalibrates the media and ribbon sensors.
• Feed: Feeds the label to the first web.
• Length: Determines the length of the label.
• No Motion: Media does not move.
Head Close: Press the (+) or (–) key to display other choices.
Default: Calibration
Selections: Feed, calibration, length, no motion
Determines the action of the media after the printhead has been
HEAD CLOSE
opened and then closed.
• Calibration: Recalibrates the media and ribbon sensors.
• Feed: Feeds the label to the first web.
• Length: Determines the length of the label.
• No Motion: Media does not move.
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Label Positioning Parameters
Press
Display Shows
Action/Explanation
Backfeed Sequence: Press the (+) or (–) key to display other
choices.
Default: Default (90%)
Selections: Default, after, before, 10%, 20%, 30%, 40%, 50%,
60%, 70%, 80%, off
This parameter establishes when and how much label backfeed
occurs after a label is removed or cut in the peel-off, cutter, and
applicator modes. It has no effect in rewind or tear-off modes.
This parameter setting can be superseded by the ~JS instruction
when received as part of a label format (for more details, contact
Technical Support).
BACKFEED
NOTE: The difference between the value entered and 100%
establishes how much backfeed occurs before the next
label is printed. For example, a value of 40 means that
40% of the backfeed takes place after the label is
removed or cut. The remaining 60% takes place before
the next label is printed. A value of “before” means that
all backfeed takes place before the next label is printed.
Adjusting Label Top Position: Press the (+) key to increase the
value, press the (–) key to decrease the value. The displayed
value represents dots.
Default: +0
LABEL TOP
Range: –120 to +120 dot rows
The label top position adjusts the print position vertically on the
label. Positive numbers adjust the label top position further down
the label (away from the printhead), negative numbers adjust the
position up the label (toward the printhead).
Adjusting Left Position: Press the (–) key to move to the next
position, press the (+) key to change between + and – and to
increase the value of the digit. The displayed value represents
dots.
Default: 0000
Range: –9999 to +9999
LEFT POSITION
NOTE: For a negative value, enter the value before changing to
the minus sign.
This parameter establishes how far from the left edge of a label
the format begins to print by adjusting horizontal positioning on
the label. Positive numbers adjust the printing to the left by the
number of dots selected, negative numbers shift printing to the
right.
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Press
Display Shows
Action/Explanation
Setting the Head Resistor Value: Press the (–) key to move to
the next digit position, press the (+) key to increase the value of
the digit.
CAUTION: This parameter should only be changed by qualified
personnel!
Initial Value: Factory-set to match the printhead shipped with
your printer.
Default Value: 0500
HEAD RESISTOR
Range: 0500 to 1175
This value has been pre-set at the factory to match the resistance
value of the printhead. It does not need to be changed unless the
printhead is replaced.
CAUTION: DO NOT set the value higher than that shown on the
printhead. Setting a higher value may damage the
printhead!
Before replacing a printhead, look on the bottom of the printhead
element for the label that shows the resistance value (ohm value).
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Press
Display Shows
Action/Explanation
WEB S.
MEDIA S.
RIBBON S.
MARK S.
These parameters are automatically set during the calibration
procedure. They should only be changed by a qualified service
technician. Refer to the maintenance manual for more
information on these parameters.
Press the NEXT/SAVE key repeatedly to skip these
parameters.
MARK MED S.
MEDIA LED
RIBBON LED
MARK LED
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Press
Display Shows
Action/Explanation
LCD Display Adjustment: Press the (–) key to decrease the
value (reduce brightness), press the (+) key to increase the value
(increase brightness).
LCD ADJUST
Range: 00 to 19
This parameter allows you to adjust the brightness of your display
if it is difficult to read.
Format Convert: Press the (+) or (–) key to display other
choices.
FORMAT CONVERT Default: None
Selections: None, 150 → 300, 150 → 600, 200 → 600, 300 →
600
Selects the bitmap scaling factor. The first number is the original
dots per inch (dpi) value; the second, the dpi to which you would
like to scale.
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Press
Display Shows
Action/Explanation
IP Resolution: Press the (+) or (–) key to display other choices.
Default: Dynamic
Selections: Dynamic, permanent
IP RESOLUTION*
Depending on the selection, allows either the user (”permanent”)
or the server (”dynamic”) to select the IP address. For more
information, contact Technical Support.
IP Protocols: Press the (+) or (–) key to display other choices.
Default: All
Selections: All, gleaning only, RARP, BOOTP, DHCP,
DHCP/BOOTP
IP PROTOCOLS*
If “dynamic” was chosen in the previous parameter, this selection
determines the method(s) by which the PrintServer II receives the
IP address from the server. For more information, contact
Technical Support.
IP Address: Press the (–) key to move to the next digit position,
press the (+) key to increase the value of the digit.
This parameter allows you to select the IP address if “permanent”
was chosen in “IP RESOLUTION.” (If “dynamic” was chosen, the
user cannot select the address.) For more information, contact
Technical Support.
IP ADDRESS*
Subnet Mask: Press the (+) or (–) key to display other choices.
Default: Permanent (user must set)
Selections: Dynamic (user may set, but server can assign),
permanent
SUBNET MASK*
This parameter selects the part of the IP address that is
considered to be part of the local network. It can be reached
without going through the default gateway.
Default Gateway: Press the (–) key to move to the next digit
position, press the (+) key to increase the value of the digit.
This parameter allows you to select the IP address that the
network traffic is routed through if the destination address is not
part of the local network.
DEFAULT
GATEWAY*
* Optional equipment required — contact Technical Support for details.
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Press
Display Shows
Action/Explanation
Selecting the Display Language: Press the (+) or (–) key to
display other choices.
Default: English
LANGUAGE
Selections: English, Spanish, French, German, Italian,
Norwegian, Portuguese, Swedish, Danish,
Spanish 2, Dutch, Finnish, Japanese
This parameter allows you to change the language used on the
front panel display.
You have now completed the entire configuration and calibration sequence. You may either press the
NEXT/SAVE key or the SETUP/EXIT key.
You are now back at the first parameter in the configuration
sequence.
DARKNESS
NOTE: If you pressed the NEXT/SAVE key but are through
programming the printer configuration, you may press
the SETUP/EXIT key and continue with the “SAVE
SETTINGS” function.
Save Settings: Press the (+) or (–) key to display other choices.
Default: Permanent
Selections: Permanent, temporary, cancel, load defaults,
load last save
This display appears when you attempt to exit the configuration
mode.
• Permanent: Permanently saves the changes, even when printer
power is turned off.
SAVE SETTINGS
• Temporary: Saves the changes until changed again or until
power is turned off.
• Cancel: Cancels all changes since you entered the
configuration mode except for darkness and tear-off position
(if they were changed).
• Load defaults: Loads factory defaults.
NOTE: Loading factory defaults requires calibration.
• Load last save: Loads the values from the last permanent save.
Press the NEXT/SAVE key to activate the displayed choice.
You have exited the configuration and calibration sequence and
are now ready for normal printer operation.
PRINTER READY
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Table 2 provides a brief cleaning schedule. Specific cleaning procedures
are provided on the following pages.
Table 2
Area
Method
Interval
Printhead
Solvent*
Direct thermal print mode:
After every roll of media (or
500’/152 m of fanfold media).
Platen roller
Solvent*
Air blow
Air blow
Solvent*
Air blow
Air blow
Solvent*
Solvent*
Solvent*
Transmissive sensor
Black mark sensor
Media path
Thermal transfer print mode:
After every roll of ribbon.
Ribbon sensor
Label available sensors
Tear-off/peel-off bar
Snap plate
Monthly
As needed
Cutter
* Brady recommends using a solvent containing 90% isopropyl alcohol.
CAUTION: Use only the cleaning agents indicated. Brady
Corporation will not be responsible for any other fluids being
used on this printer.
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The exterior surfaces of the printer may be cleaned with a lint-free cloth.
Do not use harsh or abrasive cleaning agents or solvents. If necessary, a
mild detergent solution or desktop cleaner may be used sparingly.
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Inspect this area after every four rolls of media. Remove any dirt and lint
from the interior of the printer using a soft bristle brush and/or vacuum
cleaner.
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Inconsistent print quality, such as voids in the bar code or graphics, may
indicate a dirty printhead. For best results, perform the following cleaning
procedure after every roll of ribbon.
NOTE: You do not need to turn off the printer before cleaning the
printhead. If power is turned off, all label formats and images, as
well as any temporarily saved parameter settings stored in the
printer’s internal memory, are lost. When power is turned back on,
these items need to be reloaded.
To clean the printhead, refer to Figure 27 and follow these steps:
1. Open the printhead.
2. Remove the media and ribbon (if loaded).
3. Moisten an applicator tip with solvent and wipe along the print
elements from end to end. (The print elements are on the brown strip
just behind the chrome strip on the printhead.) Allow a few seconds
for the solvent to evaporate.
4. Rotate the platen roller and clean thoroughly with solvent and an
applicator.
5. Brush/vacuum any accumulated paper lint and dust away from the
rollers.
6. Reload ribbon and/or media, and close the printhead.
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Figure 27
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The media, ribbon, and label available sensors should be cleaned on a
regular basis to ensure proper operation of the printer. To locate these
sensors, refer to Figure 27, Figure 6 on page 11, and Figure 7 on page 12.
Brush/vacuum any accumulated paper lint and dust off of these sensors.
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Clean the snap plate to remove label adhesive or a label that has adhered to
the underside of the snap plate.
Refer to Figure 28.
1. Insert a small-blade screwdriver or similar tool into the loop on the left
side of the snap plate. Lift the snap plate.
CAUTION: Take care not to bend, twist, or otherwise deform
the loops!
2. Repeat step one on the right side of the snap plate.
3. Remove the snap plate from the printer.
4. Clean the snap plate with cleaning solvent and a soft cloth.
Figure 28
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Refer to Figure 29.
5. To reinstall the snap plate, insert the two tabs on the bottom of the snap
plate into the two slots of the media pathway.
6. Slide the snap plate toward you.
7. Press down on the loops to lock the snap plate into place.
Figure 29
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(For printers equipped with the optional cutter.)
If labels are not being cut properly or if the cutter jams with labels, turn off
the printer power and unplug the printer. Then, clean the stationary cutter
blade with cleaning solvent. This removes label adhesive and/or paper
debris. If further cutter cleaning is necessary, or if the cutter continues to
perform unsatisfactorily, contact an authorized service technician.
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CAUTION: No lubricating agents other than silicon-only
lubricants should be used on the spindle felt clutches of this
printer! Other commercially available lubricants will damage
the finish and mechanical parts if used.
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The fuse in the Brady 200M-e and 200M-e 300 printers is not user
replaceable and must be replaced by a qualified service technician.
Contact Brady for details.
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The toggle should be positioned so that it provides even pressure on the
media. Position the toggle by sliding it to the desired location (see
Figure 30).
Figure 30
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This adjustment may be necessary if printing is too light on one side or if
thick media is used. Refer to Figure 30.
1. Perform the toggle positioning procedure. If the problem is solved,
you may stop here; otherwise, continue with the rest of this procedure.
2. Print some labels at 2.4"/61 mm per second by running the PAUSE
Key Self Test (see page 79).
3. While printing labels, lower the darkness setting until a gray level of
printing is seen.
4. Loosen the knurled (upper) locking nuts at the top of the toggle
assembly/assemblies.
5. Increase or decrease spring pressure using the knurled (lower)
adjusting nuts on the shafts of the toggle until the left and right edges
of printed area are equally dark.
pressure that produces the desired print quality.
6. Increase darkness to the optimum level for the media being used.
7. Retighten locking nuts.
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See “Positioning the Media Sensors” on page 10.
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Problem
Solution
In thermal transfer mode, the ribbon is not
loaded or loaded incorrectly.
Load the ribbon correctly. See “Ribbon Loading” on
page 37.
In thermal transfer mode, the ribbon sensor is Perform the media and ribbon sensor calibration (see
not sensing correctly loaded ribbon.
page 17).
Put the printer in direct thermal mode via the front panel
and remove ribbon (if loaded).
In direct thermal mode, when ribbon is not
used:
Ensure that the printer driver or software settings are
correctly set (if applicable).
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Problem
Solution
page 27.
The media sensor is not adjusted properly.
Check the position of the upper and lower media sensors.
See “Positioning the Media Sensors” on page 10.
Either load the correct media or set the printer for the
correct media type via the front panel.
The printer is set for non-continuous media,
but continuous media is loaded.
Ensure that the printer driver or software settings are
correctly set (if applicable).
Calibrate the printer (see page 17).
Via the front panel, check the sensor type to ensure that the
correct one is used for the media loaded. See page 16.
Calibrate the printer (see page 17).
The incorrect media sensor is being used.
The maximum label length is set shorter than Via the front panel, set the label length to a value that is
the label length being used. slightly longer than the length of the label being used.
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Problem
The printhead is not fully closed.
Solution
Solution
Close the printhead.
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Problem
Remove the ribbon and set the printer to direct thermal
mode.
The ribbon is loaded.
Ensure that the printer driver and/or software settings are
correctly set (if applicable).
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Problem
Solution
Allow the printer to cool. Printing automatically resumes
when the printhead elements cool to an acceptable
operating temperature.
The printhead is over temperature.
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Problem
Solution
Continue printing while the printhead reaches the correct
operating temperature. If the error remains, the
the printer to a warmer area.
The printhead is under temperature.
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Problem
Solution
Cutter blade is in the media path.
Turn off the printer power and unplug the printer. Inspect
the cutter module for debris and clean as needed following
the cleaning instructions on page 68.
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Problem
Solution
Insufficient memory for the label length, downloaded
fonts/graphics, and images.
*There is not enough memory to perform the
function shown on the second line of the error
message.
Ensure that the device, such as FLASH memory or
PCMCIA card, is installed and not write protected or full.
Ensure that the data is not directed to a device that is not
installed or available.
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Problem
Solution
You are using an incorrect media and ribbon Consult your authorized Brady distributor for information
combination for your application. and advice.
The printer is set at the incorrect print speed. For optimal print quality, set the print speed to the lowest
possible setting via ZPL II, the driver, or the software.
The printer is set at the incorrect darkness
level.
For optimal print quality, set the darkness to the lowest
possible setting via the front panel, the driver, or the
software.
The printhead is dirty.
Clean the printhead according to the instructions on
page 64.
There is light printing (or no printing) on the The toggle pressure needs to be adjusted. Follow the
left or right side of the label or the printed
printhead pressure adjustment instructions on page 70.
image is not sharp.
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Problem
Solution
The printhead is dirty.
Clean the printhead according to the instructions on
page 64.
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Problem
The printhead or platen roller is dirty.
Clean the printhead, platen roller, or both according to the
instructions on page 64.
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Problem
Solution
There is too much toggle pressure on the
printhead.
Reduce the toggle pressure. See “Printhead Pressure
Adjustment” on page 70.
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Problem
Solution
The ribbon is not loaded correctly.
Load the ribbon correctly. See “Ribbon Loading” on
page 37.
The darkness setting is incorrect.
Set the darkness to the lowest possible setting for good
print quality. See “DARKNESS” on page 44.
Incorrect printhead pressure or balance.
Set the pressure to the minimum required for good print
quality. See “Printhead Pressure Adjustment” on page 70.
The media is not feeding correctly. It is
“walking” from side to side.
Make sure that the media guide and media supply guide
touch the edge of the media.
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Problem
Solution
settings (if applicable).
Check the printer host port setting via the front panel (see
page 52). Select the port that matches the one being used
by the host.
The communication parameters are
incorrect.
Ensure you are using the correct communication cable.
See page 22 for the requirements.
Via the front panel, check the protocol setting. It should be
set to “none.” See page 53.
Ensure that the correct driver is being used, if applicable.
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WKHꢁSULQWHUꢁVNLSVꢄꢁPLVSODFHVꢄꢁPLVVHVꢄꢁRUꢁGLVWRUWVꢁWKHꢁLPDJHꢁRQꢁWKHꢁ
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Problem
Solution
The host is set to EPP parallel
communications.
Change the settings on the computer host to standard
parallel communications.
Ensure that the flow control settings match.
Check the communication cable length. See page 22 for
requirements.
The serial communication settings are
incorrect.
Check the printer driver or software communications
settings (if applicable).
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Problem
Solution
The prefix and delimiter characters set in the Verify the prefix and delimiter characters. See page 55.
printer do not match the ones in the label
format.
Ensure that ZPL is being used.
Incorrect data is being sent to the printer.
Check the communication settings on the computer.
Ensure that they match the printer settings.
7KHꢁSULQWHUꢁIDLOVꢁWRꢁFDOLEUDWHꢁRUꢁGHWHFWꢁWKHꢁWRSꢁRIꢁWKHꢁODEHOꢀ
Problem
Solution
The printer was not calibrated for the label
being used.
Perform the calibration procedure on page 17.
The printer is configured for continuous
media.
Set the media type to non-continuous media.
The driver or software configuration is not set As driver or software settings produce ZPL commands that
correctly.
can overwrite the printer configuration, check the driver or
software media-related setting.
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A limited Power-On Self Test (POST) is performed automatically each
time the printer is turned on (additional self tests can be performed by
pressing the CANCEL key when you turn the printer on). During either
test sequence, the front panel lights and liquid crystal display (LCD)
monitor the progress of the POST. If the printer fails any of these tests, the
word “FAILED” is added to the display. If this occurs, notify an
authorized Brady distributor.
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These self tests produce sample printouts and provide specific information
that help determine the operating conditions for the printer.
Each self test is enabled by pressing a specific front panel key or
combination of keys while turning the POWER switch on. Keep the
key(s) depressed until the DATA light turns off. When the Power-On Self
Test is complete, the selected self test starts automatically.
NOTES: When performing self tests, avoid sending a label format
to the printer. In the case of a remote host, disconnect all data
interface cables from the printer.
When canceling a self test prior to its actual completion, always
turn the printer power off and then back on to reset the printer.
When performing these self tests while in the Peel-Off mode, you
must remove the labels as they become available.
If your media is not wide enough or long enough, unexpected
and/or undesired results may occur. Make sure that your print
width is set correctly for the media you are using before you run any
self tests, otherwise the test may print out on the platen roller. See
page 46 for information on setting the print width.
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CANCEL Key Self Test
This self test prints a listing of the
configuration parameters currently
stored in the printer’s memory. See
Figure 31 (depending on the options
ordered, your label may look
different).
1. Turn the printer off.
2. Press and hold the CANCEL key
while turning on the power.
either temporarily (for specific label
formats or ribbon and label stock) or
permanently (by saving the new
parameters in memory). Saving new
parameters occurs whenever a
calibration procedure is performed.
Refer to page 15 for further
information about the configuration
procedure. Additional Power-Up Self
Tests are also performed during the
POST for this test.
Figure 31
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PAUSE Key Self Test
This self test can be used to provide the test labels required when making
adjustments to the printer’s mechanical assemblies; these test labels also
ensure the printhead has been aligned correctly after it has been adjusted.
See the sample printout in Figure 32.
1. Turn off the printer.
2. Press and hold the PAUSE key while turning on the power.
• The initial self test prints 15 labels at 2.4"/61 mm per second, then
automatically pauses the printer. When the PAUSE key is pressed,
an additional 15 labels print.
• While the printer is paused, pressing the CANCEL key alters the
self test. When the PAUSE key is pressed, the printer prints 15
labels at 6"/152 mm per second.
• While the printer is paused, pressing the CANCEL key again alters
the self test again. When the PAUSE key is pressed, the printer
prints 50 labels at 2.4"/61 mm per second.
• While the printer is paused, pressing the CANCEL key again alters
the self test a third time. When the PAUSE key is pressed, the
printer prints 50 labels at 6"/152 mm per second.
• While the printer is paused, pressing the CANCEL key again alters
the self test a fourth time. When the PAUSE key is pressed, the
printer prints 15 labels at the printer’s maximum speed.
• To exit this self test at any time, press and hold the CANCEL key.
Figure 32
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FEED Key Self Test
See Figure 33.
1. Turn off the printer.
2. Press and hold the FEED key
while turning on the power.
The FEED Key Self Test prints
out at various darkness settings
above and below that of the
darkness value shown on the
labels and determine which one
has the best darkness setting for
your application. This value can
be entered into the printer by
setting the darkness during the
configuration procedure. Refer to
page 44 for more information.
Figure 33
The value printed on that label is
added to (plus) or subtracted from (minus) the darkness value specified on
the configuration label. The resulting numeric value (0 to 30) is the best
darkness value for that specific media/ribbon combination.
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FEED Key and PAUSE Key Self Test
1. Turn off the printer.
2. Press and hold the FEED and PAUSE keys while turning on the power.
Performing this self test temporarily resets the printer configuration to the
factory default values. These values are active only until power is turned
off unless you save them permanently in memory.
Communications Diagnostics Test
This test is controlled from the front panel display. Refer to page 54. A
typical printout from this test is shown in Figure 34. Turn off the power to
exit this self test.
NOTE: This label is inverted when printed.
Figure 34
Additional Printer Diagnostics
Additional diagnostic tests are available for this printer, however, they are
beyond the scope of this user’s guide. Refer to the maintenance manual
for information about these additional tests.
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NOTE: Printer specifications are subject to change without notice.
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• Tear-off mode: Labels are produced in strips.
• Peel-off mode: Labels are dispensed and peeled from the liner as
needed.
• Cutter mode: Labels are printed and individually cut.
• Rewind mode: Labels are rewound internally.
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• Cutter and catch tray
• PCMCIA Card Slot (Factory only)
®
• Rewind
• Bar-One Windows™-based WYSIWYG on-screen
label design and print application software
• Label peel and liner rewind
• ZebraNet PrintServer II, including Ethernet interface
(10Base-T), WebView graphical setup and printer
control, and Alert unsolicited error notification
®
• Internal fan-fold media supply bin*
• Font cards
• IBM twinax or coax interface
* Not compatible with rewind and peel options.
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• Downloadable graphics, scalable and bitmap
• Status message to host upon request
fonts, and label formats
• Object copying between memory areas (RAM, • Programmable quantity with print, pause, and cut
memory card, and internal FLASH)
• Code Page 850 character set
• Adjustable print cache
control
• Communicates in printable ASCII characters
• Error-checking protocol
• Data compression
• Controlled via mainframe, mini-computer, PC,
portable data terminal
• Automatic virtual input buffer management
• Format inversion
• Serialized fields
• In-spec OCR-A and OCR-B
• UPC/EAN
• Mirror image printing
• Four-position field rotation (0°, 90°, 180°, 270°) • User-programmable password
• Slew command
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• Bar code ratios - 2:1, 7:3, 5:2, 3:1
• Industrial 2of 5 (supports ratios of 2:1 up to 3:1,
Modulus 10 Check Digit)
• Interleaved 2 of 5
• LOGMARS
• Code 11
• Code 39 (supports ratios of 2:1 up to 3:1)
• Code 93
• MSI
• Code 128 (with subsets A, B, and C and UCC • Codabar
case codes)
• ISBT-128
• Codablock (2-dimensional bar code)
• UPC-A, UPC-E, UPC extensions
• EAN-8, EAN-13, EAN extensions
• Plessey
• PDF-417 (2-dimensional bar code)
• Code 49 (2-dimensional bar code)
• DataMatrix (2-dimensional bar code)
• Maxi Code (2-dimensional bar code)
• QR Code (2-dimensional bar code)
• Postnet
• Standard 2of 5
• Check digit calculation where applicable
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General Specifications
200M-e/200M-e 300
Height
15.5"
11.2"
19.5"
55 lb
394 mm
283 mm
459 mm
25 kg
Width
Depth
Weight (without options)
General (auto adjusting)
90-264 VAC; 48-62 Hz
Printing PAUSE test label at slowest speed
180 W
19 W
Power Consumption
Compliance
Printer idle
Electrical
Complies with FCC class “A” and
Canadian Doc. class “A” rules.
Carries the CE mark of
compliance.
Operating
environment
Thermal transfer
Direct thermal
41° to 104° F
32° to 104° F
–40° to 140° F
5° to 40° C
0° to 40° C
Temperature
Storage
–40° to 60° C
Relative
Humidity
Operating environment
Storage
20% to 85% non-condensing
5% to 85% non-condensing
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Printing Specifications
200M-e/200M-e 300
Re solu tion
2 03 do ts/in ch (8 do ts/m m) /
300 dots/inch (12 dots/mm)
Dot size (width x length)
0.0049 " x 0.0049" (0.125 x 0.125 mm)/
0.0033" x 0.0039" (0.84 mm x 0.10 mm)
First dot location measured from inside media edge
Maximum print width
0.10" ± 0.035" (2.5 mm ± 0.89 mm)
4.09" (104 mm)
Print Length
(maximum)
Continuous printing
(with standard 4 MB
memory)
203 dpi
300 dpi
90" (2337 mm)
41" (1041 mm)
Media registration toleration*
(non-continuous media)
Vertical
= ≤ ±0.050" (1.3 mm)
= ≤ ±0.050" (1.3 mm)
Horizontal
203 dpi
2.0" (51 mm) through 8.0" (203 mm)
per second in 1” increments
Programmable print speeds
300 dpi
2.0" (51 mm) through 8.0" (203 mm)
per second in 1" increments
Ladder (rotated)
orientation
203 dpi
300 dpi
203 dpi
300 dpi
4.9 mil to 49 mil
3.9 mil to 39 mil
4.9 mil to 49 mil
3.9 mil to 39 mil
Yes
Bar code modulus
(“X”) dimension
Picket fence (non-
rotated) orientation
Thin film printhead with Element Energy Equalizer (E3)®
* Media registration and minimum label length are affected by media type and width, ribbon type, and print
speed. Performance improves as these factors are optimized. Brady recommends always qualifying any
application with thorough testing.
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Ribbon Specifications
200M-e/200M-e 300
Ribbon must be wound with the coated side out.
Ribbon width (Brady recommends using ribbon at least as Minimum
0.79" (20 mm)
4.1" (104 mm)
984 ft. (300 m)
1476 ft. (450 m)
1.0" (25.4 mm)
3.2" (81.3 mm)
wide as the media to protect the printhead from wear.)
Maximum
2:1 media to ribbon roll ratio
Standard lengths
3:1 media to ribbon roll ratio
Ribbon core inside diameter
Maximum ribbon roll outside diameter
86
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203 dpi (8 dots/mm)
Fonts
Matrix (in dots)
Type*
Minimum Char. Size
Maximum
C.P.I.
33.9
(H x W)
9 x 5
(H x W)
A
B
U-L-D
U
0.044" x 0.029"
0.054" x 0.44"
0.088" x 0.059"
0.138" x 0.098"
0.128" x 0.079"
0.295" x 0.236"
0.103" x 0.093"
0.118" x 0.118"
variable
11 x 7
22.6
C,D
E
18 x 10
28 x 15
26 x 13
60 x 40
21 x 13
24 x 24
variable
U-L-D
OCR-B
U-L-D
U-L-D
OCR-A
SYMBOL
U-L-D
16.9
10.1
F
12.7
G
4.2
H
10.7
GS
∅
8.4
N/A
300 dpi (12 dots/mm)
Fonts
Matrix (in dots)
(H x W)
9 x 5
Type*
Minimum Char. Size
Maximum
C.P.I.
50.0
(H x W)
A
B
U-L-D
U
0.030" x 0.020"
0.037" x 0.030"
0.060" x 0.040"
0.137" x 0.087"
0.087" x 0.052"
0.200" x 0.160"
0.100" x 0.093"
0.080" x 0.080"
variable
11 x 7
33.3
C,D
E
18 x 10
U-L-D
OCR-B
U-L-D
U-L-D
OCR-A
SYMBOL
U-L-D
25.0
41 x 20
11.5
F
26 x 13
18.8
G
60 x 40
6.3
H
30 x 19
10.7
GS
∅
24 x 24
12.5
variable
N/A
* U = Uppercase; L = Lowercase; D = Descenders
• Bitmap fonts A through H and GS symbols are expandable up to 10 times, height and width independent.
• Smooth scalable font ∅ (CG Triumvirate™ Bold Condensed) is expandable dot-by-dot, height and width
independent.
®
• IBM Code Page 850 International Characters.
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Media Specifications
200M-e/200M-e 300
Tear-off
Peel-off
Cutter
0.7" (18 mm)
0.5" (13 mm)
Minimum label length*
1.5" (38 mm)
Rewind
0.25" (6 mm)
Minimum
Maximum
Minimum
Maximum
0.79" (20 mm)
4.52 mm (115 mm)
0.003" (0.076 mm)
0.012" (0.305 mm)
0.009" (.23 mm)
3" (76 mm)
Total media width (label + liner, if any)
Total thickness (includes liner, if any)
Cutter maximum full-width media thickness
Roll media core inside diameter
Maximum roll diameter
8.0" (203 mm)
0.079" (2 mm)
0.118" (3 mm)
Minimum
Preferred
Inter-label gap
M a x im u m in t e r - la b e lg a p =
2 x (label length for which you have
calibrated the printer) + 1"
Maximum
Maximum internal fanfold media pack size (label + liner)
L x W x H
8.0" x 4.5" x 4.5"
(203 mm x 114 mm x 114 mm)
Ticket/tag sensing notch L x W
Ticket/tag sensing hole diameter
0.12" x 0.25" (3 mm) x (6 mm)
0.125" (3 mm)
Mark length
(measuring parallel to
label/tag edge)
Minimum
Maximum
0.12" (3 mm)
0.43" (11 mm)
Mark width (measuring Minimum
≥ 0.43" (≥ 11 mm)
to perpendicular label/
Maximum
Full media width
Additional specifications for
black mark sensing
tag edge)
Mark location
Marks must be located within 0.040" (1 mm)
of the inside media edge.
Mark density
>1.0 Optical Density Unit (ODU)
Maximum density of the back of the media
on which the black mark is printed
0.5 ODU
* Media registration and minimum label length are affected by media type and width, ribbon type, print
speed, and printer mode of operation. Performance improves as these factors are optimized. Brady
recommends always qualifying any application with thorough testing.
88
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• The overall length must be less than 9.8 feet (3.0 meters).
• It must be rated for at least 5 A, 250 V.
• The chassis ground (earth) MUST be connected to assure safety and
reduce electromagnetic interference. The ground connection is handled
by the third wire (earth) in the power line cord. See Figure 35.
Figure 35
• The AC power plug and IEC 320 connector must bear the certification
mark of at least one of the known international safety organizations
shown in Figure 36.
Figure 36
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Bradyprinter THT Models 200M-e and 200M-e 300
Warranty Information
ꢂꢃꢀ3ULQWHUꢀ:DUUDQW\
BRADY printers, excluding thermal printheads which are warranted separately below, are
warranted against defects in material or workmanship for six (6) months from the date of
original shipment by BRADY CORPORATION. This warranty does not cover normal
wear and tear and shall be null and void if the equipment is modified, improperly installed
or used, damaged by accident or neglect, or in the event any parts are improperly installed
or replaced by the user.
Since printhead wear is part of normal operations, the original printhead and replacement
printheads are covered by a limited warranty of six (6) months from the date of original
shipment by BRADY CORPORATION. To qualify for this warranty, the printer must be
returned to the factory or other authorized service center. Although the user is not
required to purchase BRADY brand supplies (media and/or ribbons), to the extent it is
determined that the use of other supplies (media and/or ribbons) shall have caused any
defect in the thermal printhead for which a warranty claim is made, the user shall be
responsible for BRADY CORPORATION’s customary charges for labor and materials to
repair such defect. To the extent that it is determined that failure to follow the preventive
maintenance schedule and procedures listed in the User Guide shall have caused any
defect in the thermal printhead for which a warranty claim is made, this limited warranty
shall be void.
BRADY CORPORATION’S SOLE OBLIGATION UNDER THIS
WARRANTY SHALL BE TO FURNISH PARTS AND LABOR
FOR THE REPAIR OR REPLACEMENT OF PRODUCTS
FOUND TO BE DEFECTIVE IN MATERIAL OR
WORKMANSHIP DURING THE WARRANTY PERIOD.
As a condition of this warranty, the user must: (a) obtain a BRADY Return Authorization
for the printer, or subassembly(s); (b) ship the printer or subassembly(s), transportation
prepaid to the authorized service location; and (c) include with the Product or
subassembly(s) a written description of the claimed defect. Unless BRADY
CORPORATION authorizes return of the entire Product, the user shall return only the
subassembly(s). Products returned shall be packaged in the original packing and shipping
container or comparable container. In the event equipment is not so packaged or if
shipping damage is evident, it will not be accepted for service under warranty. Surface
transportation charges for the return of the printer to the customer shall be paid by
BRADY CORPORATION within the 48 contiguous states and the District of Columbia.
Customer shall pay shipping costs, customs clearance, and other related charges outside
the designated area. If BRADY CORPORATION determines that the Product returned to
it for warranty service or replacement is not defective as herein defined, BUYER shall pay
all costs of handling and transportation.
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The above warranties are in lieu of all other warranties, expressed or implied, oral or
written, statutory or otherwise, including any implied warranty of merchant-ability or
fitness for a particular purpose.
BRADY CORPORATION shall not be responsible for the specific application to which
any Products are applied, including but not limited to compatibility with other equipment.
All statements, technical information and recommendations relating to BRADY Products
are based upon tests believed to be reliable but do not constitute a guarantee or warranty.
BRADY CORPORATION SHALL NOT, UNDER ANY
CIRCUMSTANCES WHATSOEVER, BE LIABLE TO BUYER
OR ANY OTHER PARTY FOR LOST PROFITS, DIMINUTION
OF GOOD WILL OR ANY OTHER SPECIAL OR
CONSEQUENTIAL DAMAGES WHATSOEVER WITH
RESPECT TO ANY CLAIM HEREUNDER. IN ADDITION,
BRADY CORPORATION’S LIABILITY FOR WARRANTY
CLAIMS SHALL NOT, IN ANY EVENT, EXCEED THE
INVOICE PRICE OF THE PRODUCT CLAIMED DEFECTIVE,
NOR SHALL BRADY CORPORATION BE LIABLE FOR
DELAYS IN REPLACEMENT OR REPAIR OF PRODUCTS.
No salesperson, representative or agent of BRADY CORPORATION is authorized to
make any guarantee, warranty, or representation in addition to the foregoing warranty.
NO WAIVER, ALTERATION, ADDITION, OR
MODIFICATION OF THE FOREGOING WARRANTIES
SHALL BE VALID UNLESS MADE IN WRITING AND SIGNED
BY AN EXECUTIVE OFFICER OF BRADY CORPORATION.
92
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Printer Software and Firmware License Agreement
YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF THIS BRADY
CORPORATION PRINTER SOFTWARE AND FIRMWARE LICENSE AGREEMENT ("PSFLA") BEFORE
USING THE PRINTER WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS
AGREEMENT. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, DO NOT
OPERATE THE PRINTER AND PLEASE PROMPTLY RETURN THE PRINTER, ENCLOSURES AND
ALL PACKAGING FOR A FULL REFUND.
Brady Corporation ("BRADY") hereby grants you a non-exclusive, non-transferable license to use the
SOFTWARE and FIRMWARE embedded in the printer and the accompanying documentation according to the
following terms:
1. The printer enclosed with or otherwise associated with this Agreement has or includes certain
SOFTWARE and FIRMWARE therein which is protected by copyright laws and international
copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE and
FIRMWARE is licensed, not sold. Such SOFTWARE and/or FIRMWARE may include, but is
not limited to, SOFTWARE and/or FIRMWARE that is licensed under one or more of the
following trademarks: ZPL (Zebra Programming Language), Zebralink, Web View, Web Alert,
ZBI (Zebra Basic Interpreter), BarOne, ZTools, Utilities, ZebraNet View for IP, ZebraNet Alert,
PC Management Program, ZebraNet View for Networks and ZebraNet Connect.
2. GRANT OF LICENSE. This License grants you the following rights:
•
SOFTWARE and FIRMWARE. You may use, access, display, run, or otherwise interact
with ("RUN") the SOFTWARE and FIRMWARE in connection with operating the printer
which is enclosed with or otherwise associated with this PSFLA ("PRINTER"). The
primary user of the PRINTER may make a second copy for his or her exclusive use on a
portable computer/printer.
•
Storage/Network Use. You may also store or install a copy of the SOFTWARE and
FIRMWARE on a storage device, such as a network server, used only to RUN the
SOFTWARE and FIRMWARE on your other PRINTERS over an internal network;
however, you must acquire and dedicate a license for each separate PRINTER on which the
SOFTWARE and FIRMWARE is RUN from the storage device. A license for the
SOFTWARE and FIRMWARE may not be shared or used concurrently on different
PRINTERS.
•
•
Reservation of Rights. All rights not expressly granted are reserved by BRADY.
Accessing Services Using the SOFTWARE and FIRMWARE. Your use of any service
accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and may
be governed by separate terms of use, conditions or notices.
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3. RESTRICTIONS.
•
•
You must maintain all copyright notices on all copies of the SOFTWARE and FIRMWARE.
Limitations on modification. You may not modify, adapt, translate, or create derivative
works based on this SOFTWARE OR FIRMWARE or the accompanying documentation.
•
Limitations of Reverse Engineering, Decompilation and Disassembly. You may not reverse
engineer, decompile, or disassemble the SOFTWARE or the FIRMWARE, except and only
to the extent that such activity is permitted by applicable law notwithstanding this limitation.
•
•
Rental. You may not rent or lease or lend the SOFTWARE or FIRMWARE.
Support Services. BRADY may provide you with support services related to the
SOFTWARE and/or FIRMWARE ("SUPPORT SERVICES"), in its discretion. Use of
SUPPORT SERVICES, if any, is governed by the BRADY policies and programs described
in the user manual, in "online" documentation, and/or other BRADY provided materials.
Any supplemental SOFTWARE or FIRMWARE code provided to you as a part of
SUPPORT SERVICES shall be considered part of the SOFTWARE and/or FIRMWARE and
is subject to the terms of this PSFLA. With respect to technical information you provide to
BRADY as part of the SUPPORT SERVICES, BRADY may use such information for its
business purposes, including for product support and development. BRADY will not utilize
such technical information in a form that personally identifies you except to the extent
necessary to provide you with support.
•
Replacement, Modification and Upgrade of the SOFTWARE and/or FIRMWARE. BRADY
reserves the right to replace, modify or upgrade the SOFTWARE and/or FIRMWARE at any
time by offering you a replacement or modified version of the SOFTWARE and/or
FIRMWARE or such upgrade and to charge for such replacement, modification or upgrade.
Any such replacement or modified SOFTWARE and/or FIRMWARE code or upgrade to the
SOFTWARE and/or FIRMWARE offered to you by BRADY shall be considered part of the
SOFTWARE and/or FIRMWARE and subject to the terms of this PSFLA (unless this
PSFLA is superseded by a further PSFLA accompanying such replacement or modified
version of or upgrade to the SOFTWARE and/or FIRMWARE). In the event that BRADY
offers a replacement or modified version of or any upgrade to the SOFTWARE and/or
FIRMWARE, (a) your continued use of the SOFTWARE and/or FIRMWARE is conditioned
on your acceptance of such replacement or modified version of or upgrade to the
SOFTWARE and/or FIRMWARE and any accompanying superseding PSFLA and (b) in the
case of the replacement or modified SOFTWARE and/or FIRMWARE, your use of all prior
versions of the SOFTWARE and/or FIRMWARE is terminated.
4. TERMINATION. Without prejudice to any other rights, BRADY may terminate this PSFLA if
you fail to comply with the terms and conditions of this PSFLA. BRADY may terminate this
PSFLA by offering you a superseding PSFLA for the SOFTWARE and/or FIRMWARE or any
replacement or modified version of or upgrade to the SOFTWARE and/or FIRMWARE and
conditioning your continued use of the SOFTWARE and/or FIRMWARE or such replacement,
modified or upgraded version on your acceptance of such superseding PSFLA. In addition,
BRADY may terminate this PSFLA by notifying you that your continued use of the
SOFTWARE and/or FIRMWARE is prohibited. In the event that BRADY terminates this
PSFLA, you must immediately stop using the SOFTWARE and/or FIRMWARE and destroy all
copies of the SOFTWARE and/or FIRMWARE and all of its component parts.
5. COPYRIGHT. All title and copyrights in and to the SOFTWARE and FIRMWARE, the
accompanying printed materials, and any copies of the SOFTWARE and FIRMWARE, are
owned by BRADY or its suppliers. All title and intellectual property rights in and to the
content which may be accessed through use of the SOFTWARE and/or FIRMWARE is the
property of the respective content owner and may be protected by applicable copyright or other
intellectual property laws and treaties. This PSFLA grants you no rights to use such content. If
this SOFTWARE and/or FIRMWARE contains documentation which is provided only in
electronic form, you may print one copy of such electronic documentation. You may not copy
the printed materials accompanying the SOFTWARE and/or FIRMWARE.
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6. U.S. GOVERNMENT RESTRICTED RIGHTS. All SOFTWARE and/or FIRMWARE
provided to the U.S. Government pursuant to solicitations issued on or after December 1, 1995
is provided with the commercial rights and restrictions described elsewhere herein. All
SOFTWARE and/or FIRMWARE provided to the U.S. Government pursuant to solicitations
issued prior to December 1, 1995 is provided with RESTRICTED RIGHTS as provided for in
FAR, 48 CFR 52.227-14 (JUNE 1987) or DFAR, 48 CFR 252.227-7013 (OCT 1988), as
applicable.
7. EXPORT RESTRICTIONS. You agree that you will not export or re-export the SOFTWARE
and/or FIRMWARE, any part thereof, or any process or service that is the direct product of the
SOFTWARE and/or FIRMWARE (the foregoing collectively referred to as the "RESTRICTED
COMPONENTS"), to any country, person or entity subject to U.S. export restrictions. You
specifically agree not to export or re-export any of the RESTRICTED COMPONENTS (i) to
any country to which the U.S. has embargoed or restricted the export of goods or services,
which currently include, but are not necessarily limited to Cuba, Iran, Iraq, Libya, North Korea,
Sudan and Syria, or to any national of any such country, wherever located, who intends to
transmit or transport the RESTRICTED COMPONENTS back to such country; (ii) to any
person or entity who you know or have reason to know will utilize the RESTRICTED
COMPONENTS in the design, development or production of nuclear, chemical or biological
weapons; or (iii) to any person or entity who has been prohibited from participating in U.S.
export transactions by any federal agency of the U.S. government. You warrant and represent
that neither the U.S. Commerce Department, Bureau of Export Administration nor any other
U.S. federal agency has suspended, revoked or denied your export privileges.
8. DISCLAIMER OF WARRANTIES. BRADY AND ITS SUPPLIERS PROVIDE THE
SOFTWARE AND/OR FIRMWARE "AS IS" AND WITH ALL FAULTS, AND HEREBY
DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS,
IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY (IF ANY)
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR
A PARTICULAR PURPOSE, OF LACK OF VIRUSES, AND OF LACK OF NEGLIGENCE
OR LACK OF WORKMANLIKE EFFORT. ALSO, THERE IS NO WARRANTY OR
CONDITION OF TITLE, OF QUIET ENJOYMENT, OR OF NONINFRINGEMENT. THE
ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE SOFTWARE
AND FIRMWARE IS WITH YOU. BRADY DOES NOT WARRANT THAT THE
OPERATION OF THE SOFTWARE OR FIRMWARE WILL BE UNINTERRUPTED OR
ERROR FREE.
9. EXCLUSION OF ALL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, IN NO EVENT SHALL BRADY OR ITS SUPPLIERS BE LIABLE
FOR ANY CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT, SPECIAL,
PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR ANY INJURY TO PERSON OR PROPERTY, DAMAGES
FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, FOR LOSS OF PRIVACY FOR FAILURE TO MEET ANY DUTY
INCLUDING OF GOOD FAITH OR OF REASONABLE CARE, FOR NEGLIGENCE, AND
FOR ANY PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR IN
ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE OR
FIRMWARE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT
LIABILITY OR OTHERWISE, EVEN IF BRADY OR ANY SUPPLIER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION OF
DAMAGES SHALL BE EFFECTIVE EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL
PURPOSE.
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10. LIMITATIONS AND RELEASE OF LIABILITY.
•
To the extent that the SOFTWARE and/or FIRMWARE covered by this PSFLA includes
emulation libraries, emulation libraries are offered "as is". BRADY does not provide any
warranty associated with the emulation libraries.
•
The emulation library does not work 100% correctly or cover 100% of the functionality of
the printer language being emulated. Modifications may be required for each target
application. If such modification is necessary, prior to making any such modification, you
are required to contact BRADY to obtain express written consent to make such
modification.
•
•
If the emulation library is sold separately by an authorized party other than BRADY
("RESELLER" -- A party other than BRADY which is authorized by BRADY to distribute
the SOFTWARE and/or FIRMWARE with its application so long as the SOFTWARE and/or
FIRMWARE is used with a BRADY printer) or is sold bundled with a printer to an end-user
by a RESELLER, and if claims are made by the RESELLER that the emulation library
performs as a 100% emulation solution, BRADY is not responsible if the emulation library
does not work as advertised by the RESELLER. Furthermore, BRADY is not liable for any
damages directly or indirectly relating to such emulation library which is sold separately by
the RESELLER or which is sold bundled with a printer to an end-user by the RESELLER.
The SOFTWARE and FIRMWARE was provided to you at no additional charge and
BRADY has included in this PSFLA terms that disclaim all warranties and liability for the
SOFTWARE and FIRMWARE. To the full extent allowed by law, YOU HEREBY
RELEASE BRADY AND ITS SUPPLIERS FROM ANY AND ALL LIABILITY
ARISING FROM OR RELATED TO ALL CLAIMS CONCERNING THE SOFTWARE
AND/OR FIRMWARE OR ITS USE. If you do not wish to accept the SOFTWARE OR
FIRMWARE under the terms of this PSFLA, do not use the PRINTER enclosed with or
otherwise associated with this PSFLA.
11. GOVERNING LAW. If you acquired the SOFTWARE and/or FIRMWARE in the United
States of America, the laws of the State of Illinois, U.S.A. will apply to this contract. If you
acquired this SOFTWARE and/or FIRMWARE outside of the United States of America, then
local law may apply. If any provision of this PSFLA is held invalid, the remainder of this
PSFLA shall continue in full force and effect.
12. QUESTIONS. Should you have any questions, or if you desire to contact BRADY for any
reason, please contact the BRADY subsidiary serving your country, or write:
Brady Corporation
6555 West Good Hope Road
P.O. Box 2131
Milwaukee, WI 53201-2131
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The connection for this standard interface is made through the female DB9
connector on the rear panel. A DB9 to DB25 interface module is required
for all RS-232 connections through a DB25 cable (see page 100 for
details).
For all RS-232 input and output signals, the printer follows both the
Electronics Industries Association’s (EIA) RS-232 specifications and the
Consultative Committee for International Telegraph and Telephone
(CCITT) V.24 standard signal level specifications.
Table 3 shows the pin configuration and function of the rear panel serial
data connector on the printer.
Table 3
Pin No. Name
Description
1
2
3
4
5
6
7
8
9
—
Not connected
RXD
TXD
DTR
SG
Receive data — data input to printer
Transmit data — data output from printer
Data terminal ready — output from printer
Signal ground
DSR
RTS
CTS
Data set ready — input to printer
Request to send — output from printer
Clear to send — input to printer
+5VDC +5VDC signal output
NOTE: This pin is also available as a +5VDC power
source at 750mA. To enable this capability, a
jumper on the computer’s main logic board
needs to be installed on JP1, pins 2 and 3.
NOTE: An interface module is required for RS-422/RS-485
interface support (see page 101).
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RS-232 Interface Connections
The printer is configured as Data Terminal Equipment (DTE).
Figure 37 illustrates the internal connections of the printer’s RS-232
connector.
Figure 37
NOTE: The cable used to connect the printer to a computer must
be a null modem (crossover) cable. If you want to connect the
printer to any other DTE devices, a null modem cable must also be
used.
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When the printer is connected via its RS-232 interface to Data
Communication Equipment (DCE) such as a modem, use a standard
RS-232 (straight-through) interface cable. Figure 38 illustrates the
connections required for this cable.
Figure 38
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RS-232 Interconnections Using a DB25 Cable
In order to connect the printer’s RS-232 DB9 interface to a DB25
connector, an interface adapter is required. A generic DB25 adapter may
also be used, however the +5VDC signal source would not be passed
through. Figure 39 illustrates the connections required for the DB9 to
DB25 interface.
NOTE: The cable used to connect the printer to a computer must
be a null modem (crossover) cable. If you want to connect the
printer to any other DTE devices, you must also use a null modem
cable.
Figure 39
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RS-422/RS-485 Interconnections
NOTE: A jumper on the computer’s main logic board needs to be
installed on JP1, Pins 2 and 3, in order for the RS-422/RS-485
interface adapter to function properly.
To connect the printer’s RS-232 DB9 interface to a host computer through
an RS-422 or an RS-485 interface, an interface adapter is required. Figure
40 illustrates the required cable wiring for interconnecting to the interface
adapter’s DB25 female connector.
Figure 40
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A standard 36-pin parallel connector is available at the rear of the printer
for connection to the data source. Under normal circumstances, data sent
from the printer to the host computer in response to a “Printer Status
Request” command is sent through the RS-232 serial port. However, if the
host computer has a properly configured IEEE-1284 parallel port that is
recognized by the printer, status information is returned through the
parallel port. Port selection for status information is determined each time
the printer is turned on.
Parallel Port Interconnections
Table 4 shows the pin configuration and function of a standard
computer-to-printer parallel cable.
Table 4
36-pin Connector
Description
1
nStrobe/HostClk
Data Bits 1-8
nACK/PtrClk
Busy/PtrBusy
2-9
10
11
12
PError/ACKDataReq
Select/Xflag
nAutoFd/HostBusy
Not used
13
14
15
16 & 17
18
Ground
+5V @ 750mA
Ground
19-30
31
ninit
32
nFault/NDataAvail
Not used
33 & 34
35
+5V through a 1.8K Resistor
NSelectin/1284 active
36
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The PCMCIA card slot is a factory-installed option. If your printer has
this option, you may install or change the card at any time. Use the
following procedure to install a PCMCIA card.
CAUTION: Observe proper electrostatic safety precautions
when handling any static-sensitive components such as printed
circuit boards and printheads.
1. Turn the AC power switch in the Off (2) position and disconnect the
AC power cord. Disconnect the data cables.
2. Refer to Figure 41. Remove and retain the screw and the option card
shield from the rear of the printer.
3. If you are replacing the card, press the card eject button and slide the
card out of the slot.
4. Slide the new card into the slot far enough that the eject button pops
out.
5. Reinstall the option card shield and secure it with the screw.
6. Reconnect the AC power cord and all data cables.
7. Press and hold the FEED key while placing the power switch in the On
(,) position.
8. Verify the presence of additional memory or optional fonts by
checking the information on the configuration label that was printed
during the power on sequence.
9. The printer is now ready to operate with the additional memory or font
option.
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A
D
Adjustments
Lower Media Sensor, 12
Media Sensor Position, 70
Printhead Pressure, 70
Toggle Positioning, 69
Upper Media Sensor, 11
Serial, 97–101
Data Specifications, 21
B
Bar Codes, 84
Black Mark Sensor Adjustment, 12
BradyConnect License Agreement, 93
FEED Key and PAUSE Key Self Test, 81
FEED Key Self Test, 80
Font Card Installation, 103
C
Cabling Requirements, 22
Calibration, 5–20
Fuse Replacement, 68
CANCEL Key Self Test, 78
Cleaning
Cutter Module, 68
Exterior, 64
Interior, 64
Printhead and Platen Roller, 64
Sensors, 65
Snap Plate, 66
Communications Diagnostics Test, 81
Configuration
RS-232, 98–100
RS-422, 101
RS-485, 101
Interfaces, 21
Calibration Sequence, 44–??
Entering the Setup Mode, 41
Leaving the Setup Mode, 43
Password-Protected Parameters, 42
Printer, 15
Software or Printer Driver, 16
Continuous Media, 7
Cutter Mode, 32
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L
Label Backing Material Removal, 36
Loading the Media
Cutter Mode, 32
Parallel Data Port, 102
Password-Protected Parameters, 42
PAUSE Key Self Test, 79
Peel-Off Mode, 28
Peel-Only Mode, 33
Rewind Mode, 30
Tear-Off Mode, 27
Lubrication, 68
Power Cord, 3
Power Line Cord Specifications, 89
M
Media
Printer Diagnostics, 77–81
Calibration, 17
Requirements, 2
Specifications, 88
Media Loading
R
Cutter Mode, 32
Peel-Off Mode, 28
Peel-Only Mode, 33
Rewind Mode, 30
Tear-Off Mode, 27
Media Sensor Positioning
Black Mark Sensor, 12
Transmissive Sensor, 10
Media Types
Continuous Media, 7
Non-Continuous Black Mark Media, 7
Non-Continuous Web Media, 6
Memory Card Installation, 103
Requirements, 2
Specifications, 86
RS-232 Serial Data Port, 97
S
Additional Printer Self Tests, 77
N
Non-Continuous Black Mark Media, 7
Non-Continuous Web Media, 6
FEED Key and PAUSE Key, 81
FEED Key, 80
O
PAUSE Key, 79
Power-On, 77
Operator Controls
Serial Data Port, 97–101
Setup Mode (Configuration)
Entering, 41
Front Panel Display, 24
Front Panel Keys, 25
Front Panel Lights, 26
POWER Switch, 14, 23
Options, 83
Leaving, 43
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Specifications
Bar Codes, 84
Font, 87
General, 85
Media Handling, 83
Media, 88
Options, 83
Power Line Cord, 89
Printing, 86
Ribbon, 86
ZPL Programming Language, 84
Storage, 2
T
Tear-Off Mode, 27
Test Label Printing, 19
Transmissive Sensor Adjustment, 10
Troubleshooting
Communications, 75–76
LED Error Conditions and Warnings, 71–73
Print Quality Problems, 74
Wrinkled Ribbon, 75
Types of Media
Continuous, 7
Non-Continuous Black Mark, 7
Non-Continuous Web, 6
U
Unpacking, 1
W
Warranty Information, 91
Z
ZPL Programming Language, 84
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