Bradford White EverHot Condensing Tankless Gas Water Heater
For Exterior Installation
TGHE-160E-N(X) and TGHE-199E-N(X)
WARNING: If the information in these
instructions is not followed exactly, a fire or
explosion may result causing property
damage, personal injury or death.
Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of this
or any other appliance
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch; do not use
any phone in your building.
Ambler, PA 19002
Tech. Service (800) 334-3393
Service Part (800) 538-2020
Warranty Service (800) 531-2111
Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
If you cannot reach your gas supplier, call the
fire department.
Installation and service must be performed by a
qualified installer, service agency, or gas supplier.
INSTALLATION AND OPERATION INSTRUCTION MANUAL
With Troubleshooting Guide
PLACE THESE INSTRUCTIONS ADJACENT TO WATER HEATER AND NOTIFY OWNER TO KEEP FOR FUTURE REFERENCE
A Spanish language version of these instructions is available by
contacting Bradford White.
La versión espãnola de estas instrucciones se puede obtener al
escribirle a la fábrica cuyo nombre aparece en la placa de.
238-48794-00C 07/11
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DANGER
DO NOT store or use gasoline or other flammable, combustible, or corrosive vapors and/or
liquids in the vicinity of this or any other appliance.
This water heater is for outdoor installation only. Do not install indoors.
This water heater is equipped with an adjustable thermostat to control water temperature.
Hot water temperatures required for automatic dishwasher and laundry use can cause scald
burns resulting in serious personal injury and/or death. The temperature at which injury
occurs varies with the person’s age and the time of exposure. The slower response time of
disabled persons increases the hazards to them. NEVER allow small children to use a hot
water tap, or to draw their own bath water. NEVER leave a child or disabled person
unattended in a bathtub or shower.
WARNING
Improper installation, adjustments, alteration, service or maintenance can cause property
damage, personal injury or loss of life. Failure to follow all instructions in the proper order can
cause personal injury or death. Read and understand all instructions, including all those
provided with the appliance before installing, starting-up, operating, maintaining or servicing
this appliance. Keep this manual and literature in legible condition with this water heater for
reference by owner and service technician.
This water heater requires regular maintenance and service to operate safely. Follow the
instructions contained in this manual.
Installation, maintenance, and service must be performed only by a qualified, skilled and
knowledgeable installer or service provider.
Installation is not complete unless a pressure relief valve is installed into the proper location
in the hot water outlet piping of this water heater.
It is the responsibility of the installing contractor to see that all controls are correctly installed
and are properly operating when the installation is complete.
This water heater is NOT suitable for installation on combustible flooring. Install water heater
exactly as shown in this manual.
DO NOT operate this water heater without first being certain it is filled with water.
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WARNING
DO NOT tamper with or alter the water heater and/or controls.
DO NOT operate water heater with jumpered or absent controls or safety devices.
DO NOT operate water heater if any external part has been under water. Immediately call a
qualified service technician to inspect the water heater and to replace any part of the control
system including gas controls, which has been under water.
DO NOT attempt to use this water heater with any gas other than the type listed on the rating
plate. Do not attempt to convert this water heater for use with a gas other than the type for
which it is equipped. Failure to use the proper gas can create an unsafe condition resulting in
property damage, bodily injury, or death. Consult your local gas supplier or gas company if
there are any questions.
DO NOT operate this water heater if the input rate exceeds the rate shown on the water
heater rating plate.
This water heater contains very hot water under high pressure. Do not unscrew any pipe
fittings nor attempt to disconnect any components of this water heater without positively
assuring the water is cool and is not under pressure. Always wear protective clothing and
equipment when installing, starting up or servicing this water heater to prevent scald injuries.
Do not rely on the temperature gauges to determine the temperature. Do not touch any
components unless they are cool.
Water heater materials of construction, products of combustion and the fuel contain carbon
monoxide, nitrogen oxides, aldehydes and/or other toxic or harmful substances which can
cause death or serious injury and which are known to the state of California to cause cancer,
birth defects and other reproductive harm. Always use proper safety clothing, respirators and
equipment when servicing or working nearby this water heater.
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WARNING
Liquefied petroleum gases/propane gas is heavier than air and will remain at floor level if
there is a leak. Basements, crawl spaces, closets and areas below ground level will serve as
pockets for accumulation of leaking gas. Before lighting, smell all around the appliance area
for gas. Be sure to smell next to the floor.
IF YOU SMELL GAS:
DO NOT try to light any appliance.
DO NOT touch any electric switch; do not use any telephone in your building.
Immediately call your gas supplier from a telephone in another building. Follow the
gas supplier’s instructions.
If you cannot reach your gas supplier, call the fire department.
DO NOT OPERATE THE APPLIANCE UNTIL THE LEAKAGE IS CORRECTED!
WARNING
Flammable items, pressurized containers or any other potential fire hazardous articles must
never be placed on or adjacent to the water heater. Open containers of flammable material
must not be stored or used in the same room with this water heater.
DO NOT USE AN INSULATION BLANKET WITH THIS WATER HEATER. This water heater
meets or exceeds the ASHRAE/IES 90.1b (latest edition) standards with respect to insulation
and standby loss requirements.
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SECTION II: SPECIFICATIONS
Table 1. Specifications.
TGHE-160E-N(X)
TGHE-199E-N(X)
Model
Minimum Rate Btu/h
9,500 (Natural) / 10,300 (Propane)
Maximum Rate Btu/h
157,000
199,000
Flow Rate (Min-Max) *
Flow Rate (45°F rise)
Default Temperature Setting
0.4-8.0 GPM (1.5-30 L/min)
6.6 GPM (25 L/min)
0.4-9.8 GPM (1.5-37 L/min)
8.5 GPM (32 L/min)
104°F (40°C)
185°F (85°C)
Maximum Temp Setting (commercial
**)
Maximum Temp Setting (residential)
Minimum Temperature Setting
Weight
Selectable at 120°F (49°C) or 140°F (60°C)
98°F (37°C)
64 lb (29 kg)
71 lb (32.2 kg)
0.94
Energy Factor
0.96
Thermal Efficiency
Noise level (inside rating)
Normal
95%
50 dB
44 W
59 W
Electrical
Standby
2 W
Consumption
Anti-frost Protection
172 W
172 W
By-Pass Control
Electronic
Minimum Gas
Supply
Pressure
Maximum Gas
Supply
Natural Gas
Propane
5.0 inch W.C.
8.0 inch W.C.
10.5 inch W.C.
13.5 inch W.C.
Natural Gas
Propane
Pressure
Condensing, Tankless, Direct Vent, Temperature controlled continuous flow gas
water heater
Type of Appliance
Operation
With or without remote controls, mounted in kitchen, bathroom, etc.
Natural Gas or Propane - ensure unit matches gas type supplied at the installation
location.
Approved Gas Type
Gas Supply: 3/4" MNPT, Cold Water Inlet: 3/4" MNPT, Hot Water Outlet: 3/4"
MNPT
Connections
Ignition System
Direct Spark Ignition
Water Heater: AC 120 Volts, 60Hz. Remote Control: DC 12 Volts (Digital)
Simulation Feedforward and Feedback
50 PSI (Recommended 60-80 PSI for maximum performance)
150 PSI
Electric Connections
Water Temperature Control
Minimum Water Supply Pressure
Maximum Water Supply Pressure
Remote Control Cable
Non-Polarized Two Core Cable (Minimum 22 AWG)
Yes
ENERGY STAR® Qualified
* Minimum flow may vary slightly depending on the temperature setting and the inlet water temperature.
** For commercial and hydronic applications requiring higher temperatures. Requires the use of an optional controller
(P/N 239-48789-00).
Bradford White Corporation is continually updating and improving products. Therefore, specifications are subject to
change without prior notice.
The maximum inlet gas pressure must not exceed the value specified by the manufacturer. The minimum value
listed is for the purpose of input adjustment.
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Dimensions
TGHE-160E-N(X), TGHE-199E-N(X)
Table 2. Water Heater Dimensions.
TGHE-160E-N(X)
TGHE-199E-N(X)
DIM
DESCRIPTION
In. (mm)
in. (mm)
A
B
C
D
E
F
G
H
I
Width
Depth
18 ½ (470)
10 5/8 (271.9)
26 3/8 (670)
28 3/8 (721.6)
4 ½ (115)
18 ½ (470)
10 5/8 (271.9)
26 3/8 (670)
28 3/8 (721.6)
4 ½ (115)
Height - Unit
Height - with brackets
Hot Water Outlet - from wall
Hot Water Outlet - from center
Cold Water Inlet - from wall
Cold Water Inlet - from center
Gas Connection - from wall
Gas Connection - from center
From base to gas connection
From base to cold connection
From base to hot connection
Condensate Drain – from wall
3 7/8 (100)
3 (75.0)
3 7/8 (100)
3 (75.0)
½ (12.8)
1 1/16 (27.7)
4 1/16 (104)
4 1/16 (104)
1 5/8 (40.2)
2 (50.2)
4 1/16 (104)
4 1/16 (104)
1 5/8 (40.2)
2 (50.2)
J
K
1 5/8 (41.2)
5 3/8 (137.6)
1 5/8 (41.2)
5 3/8 (137.6)
7 11/16 (195)
L
M
Condensate Drain – from center
7 11/16 (195)
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TGHE-199E-N(X)
TGHE-160E-N(X)
Figure 1. Graph Showing Pressure Drop v. Water Flow Rate.
TGHE-199E-N(X)
TGHE-160E-N(X)
Temperature Rise (°F)
Figure 2. Graph Showing Water Flow Rate v. Temperature Rise.
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SECTION III: INSTALLATION INSTRUCTIONS
WARNING
INSTALLATION OF THIS WATER HEATER REQUIRES ABILITY EQUIVALENT TO THAT OF A
LICENSED PLUMBER. Plumbing, air supply, venting, gas supply and electrical work are required.
DO NOT ATTEMPT TO LIGHT ANY GAS APPLIANCE IF YOU ARE NOT CERTAIN OF THE
FOLLOWING:
Liquefied petroleum gases/propane gas and natural gas have an odorant added by the gas
supplier that aids in detection of the gas.
Most people recognize this odor as a “sulfur” or “rotten egg” smell.
Other conditions, such as “odorant fade” can cause the odorant to diminish in intensity, or
“fade”, and not be as readily detectable.
If you have a diminished sense of smell, or are in any way unsure of the presence of gas,
immediately contact your gas supplier from a telephone in another building.
Gas detectors are available. Contact your gas supplier or plumbing professional for more
information.
Liquefied petroleum gases/propane gas is heavier than air and will remain at floor level if there is a
leak. Basements, crawl spaces, closets and areas below ground level will serve as pockets for
accumulation of leaking gas. Before lighting, smell all around the appliance area for gas. Be sure
to smell next to the floor.
IF YOU SMELL GAS:
Do not try to light any appliance.
Do not touch any electric switch; do not use any telephone in your building.
Immediately call your gas supplier from a telephone in another building. Follow the gas
supplier’s instructions.
If you cannot reach your gas supplier, call the fire department.
DO NOT OPERATE THE APPLIANCE UNTIL THE LEAKAGE IS CORRECTED!
CAUTION
If building cold water supply has a back-flow preventer, check valve or water meter with check valve,
provisions for thermal expansion of water in the hot water system must be provided.
WARNING
Pressure relief valve discharge piping must be piped near ground or drain to eliminate potential of
severe burns. Insulate and use electrical heat tape around the discharge drain pipe in any area
where freezing could occur. Do not install any shut-off valves, plugs or caps to the temperature and
pressure relief valve or piping.
DANGER
Temperature setting should not exceed safe temperature at fixtures. See water temperature control
warning in the “Temperature Adjustment” section of this Installation and Operation Instruction
Manual. If higher preheat temperatures are necessary to obtain adequate booster output, add an
ASSE approved mixing valve for hot water supplied to fixtures.
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WARNING
Residential use water heaters are suitable for potable water heating only. DO NOT use a
residential use water heater for space heating or combination space heating/domestic water
heating. Commercial use water heaters may be used for space heating or combination space
heating/domestic water heating. Refer to the instructions for space heating in this Installation
and Operation Instruction Manual.
This water heater is not suitable for use in pool or spa applications.
This water heater must be installed outdoors. Failure to properly install this water heater
outdoors may result in property damage, personal injury, or death. Refer to the installation of
the water heater in this Installation and Operation manual for details on the location and
installation outdoors. Do not install indoors.
UNPACKING
INSPECT SHIPMENT carefully for any signs of damage.
1. All equipment is carefully manufactured, inspected and packed.
2. Any claims for damage or shortage in shipment must be filed immediately with Bradford White
Corporation and noted on the Bill of Lading.
WATER HEATER LOCATION
1. This water heater must be installed outdoors.
2. The water heater must be installed on a wall capable of supporting up to 71 pounds (32 kg),
depending on model. Locate the water heater at a height convenient for servicing and above the
reach of small children.
3. Refer to Table 3 for minimum installation clearances.
4. If the water heater is installed in a confined space, such as a closet, ventilation air must be
provided to prevent increased room temperature. Excessive ambient temperatures surrounding
the water heater may shorten the life of the controls.
REMOVE CARTON
Move water heater to a location near where it will be installed. Carefully slide water heater out from the
carton and remove all the contents.
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MOUNT WATER HEATER ON THE WALL
This water heater must be installed outdoors. Refer to Table 3 clearances under overhangs, windows,
doors, etc. Also, avoid locations where there is heavy water run-off from roofs. Determine the proper
height and location for the water heater to be installed. Consider the water and gas connections. Allow
enough room for servicing the water heater and maintain the clearances from combustible materials.
The water heater is supported on the wall by means of a top and bottom slotted angle bracket. For
convenience, the center hole of the bracket is slotted so that a center screw may be first installed in the
wall for hanging the water heater on the wall. Two more screws are then added on the ends of the
bracket to secure the water heater. Wall anchors should be used for the bracket holes unless the bracket
lines up with a stud. As an alternative, a suitable piece of plywood may be cut to span the wall studs and
the brackets fastened to the plywood. Make sure the anchors are rated to support up to 71 pound (32 kg)
weight of the water heater.
Table 3. Water Heater Clearances.
to Non-
Combustibles
to Combustibles
TGHE-160E-N(X)
TGHE-199E-N(X)
TGHE-160E-N(X)
TGHE-199E-N(X)
Top of Water
Heater
12 inches
(305 mm)
2 inches
(51 mm)
Back of Water
Heater
0 (zero)
0 (zero)
0 (zero)
Front of Water
Heater (panel)
24 inches
(610 mm)
Front of Water
Heater
(exhaust)
24 inches
(610 mm)
24 inches
(610 mm)
Sides of Water
Heater
6 inches
(152 mm)
1/8 inch
(3.2 mm)
12 inches
(305 mm)
2 inches
(51 mm)
Floor/Ground
NOTICE
The recommended minimum clearance for servicing is 24 inches (610 mm) in front of the water
heater.
WARNING
For all closet installations, follow the minimum clearances to combustibles whether the closet door is
combustible or non-combustible.
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State Regulations
NOTICE BEFORE INSTALLATION
Bradford White direct-vent appliance must be installed by a state qualified or licensed contractor. If you
are not properly trained, you must not install this unit.
IMPORTANT: In the State of Massachusetts (248CMR 4.00 & 5.00)
For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or
structure used in whole or in part for residential purposes, including those owned or operated by the
Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above
finished grade in the area of venting, including but not limited to decks and porches, the following
requirements must be satisfied:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side
wall horizontal vented gas fueled equipment, the installing plumber or gas fitter must observe that
a hard wired carbon monoxide detector with an alarm and battery back-up is installed on the floor
level where the gas equipment is to be installed. In addition, the installing plumber or gasfitter
must observe that a battery operated or hard wired carbon monoxide detector with an alarm is
installed on each additional level of the dwelling, building or structure served by the property
owner to secure the services of qualified licensed professionals for the installation of hard wired
carbon monoxide detectors. It is the responsibility of the property owner to secure the services of
qualified licensed professionals for the installation of hard wired carbon monoxide detectors.
a. In the event that the side wall horizontally vented gas fueled equipment is installed in a
crawl space or an attic, the hard wired carbon monoxide detector with alarm and battery
back-up may be installed on the next adjacent floor level.
b. In the event that the requirements of this subdivision cannot be met at the time of
completion of installation, the owner shall have a period of thirty (30) days to comply with
the above requirements; provided, however, that during said thirty (30) day period, a
battery operated carbon monoxide detector with an alarm must be installed.
2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required
in accordance with the above provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed
and IAS certified.
3. SIGNAGE. A metal or plastic identification plate must be permanently mounted to the exterior of
the building at a minimum height of eight (8) feet above grade directly in line with the exhaust
vent terminal for the horizontally vented gas fueled heating appliance or equipment. The sign
must read, in print size no less than one-half (1/2) inch in size, “GAS VENT DIRECTLY BELOW.
KEEP CLEAR OF ALL OBSTRUCTIONS”.
INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment
shall not approve the installation unless, upon inspection, the inspector observes carbon monoxide
detectors and signage installed in accordance with the provisions of 248 CMR 5308(2)(a)1 through 4.
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VENT TERMINAL
AIR SUPPLY INLET
AREA WHERE
TERMINAL IS NOT
PERMITTED
Figure 3. Installation Clearances.
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Table 4. Installation Clearances.
Canadian
Installations
US
Ref
A
Description
Installations
Clearance above grade, veranda,
porch, deck, or balcony
12 inches
(30 cm)
12 inches
(30 cm)
Clearance to window or door that
may be opened
36 inches
(91 cm)
12 inches
(30 cm)
B
Clearance to permanently closed
window
C
*
*
Vertical clearance to ventilated
soffit, located above the terminal
within a horizontal distance of 2
feet (61 cm) from the center line of
the terminal
D
*
*
E
F
Clearance to unventilated soffit
Clearance to outside corner
Clearance to inside corner
*
*
*
*
*
*
G
3 feet (91 cm)
within a height
15 feet (4.5 m)
above the
meter/regulator
assembly
Clearance to each side of center
line extended above
H
*
*
meter/regulator assembly
Clearance to service regulator vent
outlet
36 inches
(91 cm)
I
Clearance to non-mechanical air
supply inlet to building or the
combustion air inlet to any other
appliance
36 inches
(91 cm)
12 inches
(30 cm)
J
3 feet (91
cm) above if
6 feet (1.83 m) within 10 feet
Clearance to a mechanical air
supply inlet
K
(3 m)
horizontally
Clearance above paved sidewalk
or paved driveway located on
public property
7 feet
(2.13 m) ♦
L
*
Clearance under veranda, porch,
deck, or balcony
12 inches
*
M
(30 cm) ▲
♦ A vent shall not terminate directly above a sidewalk or paved driveway that is located between two
single family dwelling and serves both dwellings.
▲ Permitted only if veranda, porch, deck, or balcony is fully open on a minimum of two sides beneath the
floor.
* For clearances not specified in ANSI Z223.1/NFPA 54 or CSA B149.1 (latest editions), clearances are in
accordance with local installation codes and the requirements of the gas supplier.
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Local codes supersede these clearances.
Avoid termination locations near a dryer vent.
Avoid termination locations near commercial cooking exhausts.
(0.91 m) to ventilated or unventilated soffit or eve
vent or to a deck or porch
*
36"
12"
(0.30 m) to
an inside
2"
(50 mm) between terminals at same level
INSIDE
CORNER
Figure 4. Additional Installation Clearances.
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High Altitude Installations
The default setting for the water is 0-2,000 ft (0-610 m) with dip switch numbers 2 and 3 in the OFF
position. If this water heater is installed at a higher altitude, it is necessary to modify the dip switch
settings according to Table 5.
Table 5. Dip Switch Settings for High Altitude Installations.
0-2000 ft
(0-610 m)
2001-5200 ft
(610-1585 m)
5201-7700 ft
(1585-2347 m)
7701-10200 ft
(2347-3109 m)
Switch No. 2
Switch No. 3
OFF
OFF
OFF
ON
ON
ON
ON
OFF
Switch No.
Switch No.
Switch No.
Switch No.
ON
ON
ON
ON
O
F
F
O
F
F
O
F
F
O
F
F
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
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SECTION IV: WATER CONNECTIONS
WARNING
Failure to install and maintain a new, listed pressure relief valve will release the manufacturer from
any claim, which might result from excessive temperature and pressures.
Keep clear of the pressure relief valve discharge line outlet. The discharge may be hot enough to
cause scald injury. The water is under pressure and may splash.
WARNING
DO NOT reverse the inlet and outlet (cold and hot water) connections on the water heater. This may
cause a hazardous operating condition or the water heater may be inoperable
WATER QUALITY
The EverHot water heater must have the water quality within the following limits for long life and reliable
operation. The water supply should be tested to make sure the quality is within the specified limits. If
there is a problem with the water quality, contact your local water conditioning company for equipment to
condition the water supply to this appliance.
NOTICE
Operating this water heater with water conditions outside the specified limits will void the warranty.
Table 6. Maximum Levels for Water Quality.
TDS
(Total
Dissolved Hardness
Solids)
Total
Description
pH
Aluminum Chlorides Copper
Iron
Manganese
Zinc
Up to
0.3
ppm
Maximum
Levels
6.5 to Up to 500
8.5 ppm
Up to
200 ppm
Up to 0.2
ppm
Up to
250 ppm 1.0 ppm
Up to
Up to 0.05
ppm
Up to 5
ppm
Note: 1 ppm = 1 mg/L
NOTICE
If the EverHot water heater is operated under hard water conditions without a water conditioner, the
diagnostic code “LC” may flash on the water heater’s control. This code means the heat exchanger coil
is beginning to accumulate mineral deposits and MUST be flushed (see Section VIII, “Flushing
Procedure for Mineral Scale Removal…”). Contact your installer for a qualified service technician to
flush the heat exchanger. A water conditioner may be needed to prevent this condition from re-
occurring.
CAUTION
Failure to flush the water heater when “LC” is flashing will cause damage to the heat exchanger.
Damage caused by mineral scale build up is not covered by the water heater warranty.
INSTRUCTIONS FOR CONNECTIONS
1. BEFORE PROCEEDING WITH THE INSTALLATION, CLOSE THE MAIN WATER SUPPLY
VALVE. After shutting off the main water supply, open a faucet to relieve the water line pressure
to prevent any water from leaking out of the pipes while making the water connections to the
water heater. The COLD water inlet and HOT water outlet are identified on the bottom casing of
the water heater. Make the proper plumbing connections between the water heater and the
plumbing system to the house. All soldering materials and piping must be compatible with
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potable water. Unions should be installed on both the hot and cold water lines for future servicing
and disconnection of the water heater. Install a shut-off valve in the cold water supply line.
2. In order to service the water heater in the event the heat exchanger needs to be flushed of
mineral deposits, tee fittings with shut-off valves and service connections to hoses should be
installed. Also, install a shut-off valve to the hot water supply to isolate the service tee fittings. A
plumbing installation kit, which includes these fittings and a pressure relief valve, is available from
your supplier. Refer to the piping diagrams in Section IV, “Water Connections”.
3. Install a pressure relief valve on a tee connection from the hot water outlet piping from the water
heater. Refer to the piping diagrams (Figure 6 and Figure 7) and pressure relief valve warning in
Section IV, “Water Connections.”
4. In cold climates, where piping can freeze during an extended power failure, drain solenoid valves
should be installed on the cold and hot water supply lines to allow water to drain from the water
heater when power is interrupted. Refer to the piping diagram (Figure 8) “Recommended Piping
for Power Failure Freeze Protection” in Section IV, and contact your Bradford White dealer if
assistance is needed.
5. If this water heater is installed in a closed water supply system, such as the one having a back-
flow preventer in the cold water supply, provisions must be made to control thermal expansion.
DO NOT operate this water heater in a closed system without provisions for controlling thermal
expansion. Warranties do not cover damages from thermal expansions, such as pressure bulges
and/or deformities. Your water supplier or local plumbing inspector should be contacted on how
to control this situation.
6. Purge the cold water line prior to connecting to the water heater to remove debris. Debris will
clog the mesh strainer of the inlet filter. The inlet strainer prevents debris from damaging the flow
sensor or clogging the coil. It may need to be cleaned periodically and should be cleaned after
the initial operation. DO NOT operate the water heater without the filter in place. In areas where
sediment may be periodically present in the water supply, a Y-type strainer (#20 mesh) or
cartridge filter should be installed on the cold water inlet to the water heater to prevent the water
heater fine mesh strainer from getting plugged and restricting water flow.
7. After installation of the water lines, open the main water supply valve and fill the water heater.
While the water heater is filling, open several hot water faucets to allow air to escape from the
water system. When a steady stream of water flows through the faucets, close them and check
all water connections for possible leaks.
8. This water heater may also be connected to a circulating pump or storage tank for increased flow
capacity during high demand periods.
9. Commercial installations may require more than one water heater piped together in a manifold to
supply enough capacity for high temperature and high water flow applications. Special controls
are available from your Bradford White supplier for operating more than one water heater
together. These controls stage the operation of the water heaters for the flow rates and control
the amount of flow through each water heater. Order p/n MSA-2M for the electronic manifold
control for the first and second water heater and p/n MSA-2S for the wiring harness for each
additional water heater to be controlled. A maximum of (5) water heaters can be connected
together. Alternatively, to connect only (2) water heaters, an EZConnectTM harness, p/n REU-
EZC-1US, can be used. Instructions are included with these parts.
NOTICE
Take care when using pipe dope or thread sealing tape to avoid clogging the inlet screen and water
flow sensor. Wipe off excess pipe dope from threads before connecting to the water heater.
Commercial dishwashers will require either more than one water heater, or a storage tank to supply a
sufficient volume of hot water.
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Figure 5. Scald Warning.
Table 7. Approximate scald time/temperatures.
APPROXIMATE TIME/TEMPERATURE
RELATIONSHIPS IN SCALDS
More than 5 minutes
1½ to 2 minutes
120°F (49C)
125°F (52C)
130°F (54C)
135°F (57C)
140°F (60C)
145°F (63C)
150°F (66C)
155°F (68C)
About 30 seconds
About 10 seconds
Less than 5 seconds
Less than 3 seconds
About 1½ seconds
About 1 second
Condensate
The TGHE series water heaters are factory equipped with a condensate trap and drain line. All
condensate must drain and be disposed of per local codes. Use only vent that is approved venting; do
not use PVC, CPVC, ABS, or galvanized material to vent this appliance.
If the condensate drain gets blocked, an error code will display on the controller. If this occurs, the
condensate drain must be cleaned. The condensate trap will automatically prime during operation of the
unit as condensate forms. Condensate draining from the unit indicates that the trap is full and that there
is no blockage in the condensate drain.
Use only PVC or CPVC pipe for the condensate drain line. The drain pipe, along its entire length, must
be at least the same diameter as the drain line (1/2” NPT). The drain pipe must be as short as possible
and have a downward pitch. The end of the drain pipe must be open to the atmosphere. The end must
not be underwater or other substances. Do not connect the drain pipe directly to the rain sewer. Do not
connect the condensate drain line with an air conditioning evaporator coil drain.
To minimize freezing of the condensate, run the condensate drain line through an interior wall or between
insulation and an interior wall.
NOTICE
Do not plug or cap the integrated condensate line. Without proper drainage or disposal, condensate
will damage the water heater.
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Figure 6. Recommended Piping for a Basic Installation.
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Pump to be of bronze or
stainless construction
Figure 7. Recommended Piping for a Circulation Systems.
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Recommended Piping for Power Failure Freeze Protection
As long as electrical power and gas are supplied to the EverHot water heater, freeze protection is
provided to the heat exchanger and piping inside the water heater with ambient temperatures as cold as
-4F (-20C), when protected from direct wind exposure. In the event of a power failure with ambient
temperatures below freezing, the water heater must be drained of all water to prevent freeze damage.
The water heater may be drained manually, or automatically, through the installation of the optional
solenoid valves, as shown in the following illustration. The drain solenoids are recommended for very
cold climates to prevent water heater freeze damage where power failures from ice and windstorms
occur.
The electrical connections for the two solenoids must be tied to the 120 volt main power supply (black
and white wires). When the electrical power to the water heater fails, the ¾” solenoid on the cold water
inlet pipe closes, stopping water flow into the water heater. The drain solenoid opens, allowing the water
heater and connected piping to drain. Make sure the piping from the drain solenoid is run to a suitable
drain or outside the building to prevent water damage.
Figure 8. Recommended Piping for Freeze Protection.
CAUTION
Heat trace all water pipe and fittings located outside the home (attic, crawl space) or building
structure. All pipe and fittings shown below dashed line (see Figure 8) should be located inside
home or building structure. The vacuum breaker line should be located inside the building structure.
All piping located outside the building must be insulated and wrapped with heat tape to prevent
freezing.
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PRESSURE RELIEF VALVE
WARNING
Keep clear of the pressure relief valve discharge line outlet. The discharge may be hot
enough to cause scald injury. The water is under pressure and may splash.
For protection against excessive pressure, install pressure protective equipment required by
local codes, but not less than a pressure relief valve certified by a nationally recognized
testing laboratory that maintains periodic inspection of production of listed equipment or
materials as meeting the requirements of the Standard for Relief Valves and Automatic Gas
Shutoff Devices for Hot Water Supply Systems, ANSI Z21.22 and the Standard CAN1-4.4
Temperature, Pressure, Temperature and Pressure Relief Valves and Vacuum Relief Valves.
The pressure relief valve must be marked with a maximum set pressure not to exceed the
maximum working pressure of the water heater. The pressure relief valve rating must not be
less than the hourly rating of the water heater.
Install the pressure relief valve into a tee connection from the hot water outlet of the water
heater.
Note: Some models may already be equipped or supplied with an installed pressure relief
valve. Verify that the pressure relief valve complies with local codes. If the pressure relief
valve does not comply with local codes, replace it with one that does. Follow the installation
instructions in the following paragraph.
Install a discharge line so that water discharged from the pressure relief valve will exit within
six (6) inches (15.2 cm) above, or any distance below the structural floor and cannot contact
any live electrical part. The discharge line is to be installed to allow for complete drainage of
both the combination temperature and pressure relief valve and the discharge line. The
discharge opening must not be subjected to blockage or freezing. DO NOT thread, plug or
cap the discharge line. It is recommended that a minimum clearance of four (4) inches (10.2
cm) be provided on the side of the water heater for servicing and maintenance of the
pressure relief valve.
DO NOT place a valve between the pressure relief valve and the hot water outlet!
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Combination Water and Space Heating Applications – Commercial Use Water Heaters Only
Commercial use water heaters may be used for space heating or combination space heating/potable water
heating applications, provided the following requirements and recommended piping diagrams are carefully
followed.
WARNING
The following instructions must be carefully followed to assure safe and reliable operation of the
water heater. All piping components connected to this water heater must be suitable for use with
potable water. In Massachusetts, space heating piping length must not exceed 50 feet. Toxic
chemicals, such as those used for boiler treatment, must not be introduced into potable water used
for space heating. This water heater must not be connected to an existing heating system or
component(s) previously used with a non-potable water heating appliance. When the system
requires water for space heating at temperatures higher than required for other means, an ASSE
approved mixing valve must be installed to temper the water for those uses in order to reduce the
scald hazard potential.
1. Only commercial use water heaters may be used for combination water heating/space heating
applications. Residential use water heaters will not be covered under warranty for water heating/space
heating applications.
2. The temperature setting of the water heater thermostat must not exceed 160F.
3. In combination space heating/potable water heating applications that require higher water temperatures
than normally used for potable water uses, an ASSE approved thermostatic mixing valve must be
installed to temper the water for those uses in order to reduce the scald hazard potential.
4. In order to assure adequate flow through the water heater, follow the recommended piping diagram and
circulator specifications (see Figure 9).
5. An expansion tank will be required in all space heating applications.
6. A Y-type mesh strainer (#20 mesh screen) should be installed on the cold water inlet of the water heater
to prevent clogging of the fine mesh screen on the water heater cold water inlet connection.
7. A water softener must be used if the water supply has a tested hardness level above 10 grains of
hardness.
8. All piping must be ¾” copper or larger.
9. All components must be suitable for use with potable water.
10. The water heater should be located as close as practical to the space heating heat exchanger.
11. A check valve should be located after the circulator(s) to prevent backflow during potable water demands.
12. A heat exchanger may be required to separate the potable water from the space heating circuit in certain
applications.
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Note: in Massachusetts, the following must be done:
Tempered potable water must meet temperatures in 248 CMR.
All water piping must be insulated in accordance with 780 CMR (Massachusetts energy code).
50 feet maximum distance from water heater to space heating load (developed length).
Piping loop between water heater and heating load must be in compliance with 248 CMR.
All circulators must use an electronically controlled timer that activates every 6 hours for 60 seconds.
Figure 9. Recommended Piping for Combination Water and Space Heating Applications.
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SECTION V: GAS CONNECTIONS
WARNING
Connect this water heater only to the type of gas as shown on the rating plate. Use clean black iron
pipe or equivalent material approved by local codes and ordinances. Dirt and scale from the pipe
can enter the gas valve and cause it to malfunction. The inlet gas line must have at least a 3 in.
(7.62 cm) drip leg (sediment trap) installed as close to the water heater’s gas valve as possible. A
ground joint union must be installed in the gas supply line, as close to the water heater as possible,
to permit servicing of the water heater. Compounds used on the threaded joints of the gas piping
must be resistant to the action of liquefied petroleum gases/propane gas. DO NOT apply pipe dope
to the gas valve inlet, and make certain that no pipe dope has become lodged in the inlet screen of
the gas valve. Extreme care must be taken to ensure no pipe dope enters the gas valve and to
avoid excessive torque when tightening the gas supply line to the gas valve. Excessive torque may
result in cracking of the gas valve housing. The suggested maximum torque is 31.5 ft-lbs. (4.4 kg-
m). The manufacturer of this water heater will not be liable for any damage or injury caused as a
result of a cracked gas inlet as a result of excessive torque.
This water heater and its gas connection must be leak tested before placing the water heater in
operation. Check for gas leaks with a soap and water solution and a brush or a commercial leak
detector fluid. NEVER USE A MATCH OR OPEN FLAME FOR TESTING!
The water heater is not intended for operation at higher than 10.5 inches water column, for natural
gas, 13.5 inches water column for L.P. supply gas pressure. Higher gas supply pressures require
supplemental reducing service regulation. Exposure to higher gas supply pressure may cause
damage to the gas controls, which could result in fire or explosion. If overpressure has occurred,
such as through improper testing of gas lines or emergency malfunction of the supply system, the
gas valve must be checked for safe operation. Make sure that the outside vents on the supply
regulators and the safety vent valves are protected against blockage. These are parts of the gas
supply system, not the water heater.
WARNING
Conversion of this unit from natural gas to L.P. or L.P. to natural gas CANNOT be done in the field.
If the gas supply does not match the type shown on the water heater rating plate, then contact your
supplier for the proper water heater for the building gas supply.
CAUTION
The water heater and individual shut-off valve must be disconnected from the gas supply piping
system during any pressure testing of the system at test pressures in excess of ½ psi (3.5 kPa).
The water heater must be isolated from the gas supply piping system by closing its manual shutoff
valve during any pressure testing of the gas supply system at test pressures equal to or less than ½
psi (3.5 kPa). The supply line must be capped when not connected to the water heater.
If copper supply lines are used, they must be internally tinned and certified for gas service.
The gas supply lines must meet all requirements of the National Fuel Gas Code ANSI Z223.1-Latest
Edition, or in Canada Natural Gas Installation Code CAN/CGA B149.1-Latest Edition or Propane
Installation Code CAN/CGA B149.2-Latest Edition. The gas supply line may need to be larger for
EverHot water heaters than a storage water heater in the case of a replacement installation. Refer to
the piping capacity tables at the end of Section V, “Gas Connections” and in the codes referenced above.
A 3 in. (7.6 cm) drip leg (sediment trap) is required ahead of the gas inlet connection to the water heater.
Install a manual gas shut-off valve before the gas inlet connection to the water heater before connecting
to the gas line. A union should be installed before the water heater gas connection for disconnection for
servicing.
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Check the type of gas and the gas inlet pressure before connecting the EverHot® water heater to the gas
supply. If the gas supply type does not match the type shown on the water heater rating plate, then DO
NOT connect the water heater. Contact your Bradford White supplier for the correct water heater.
GAS METER SIZE – NATURAL GAS ONLY
Be sure that the gas meter has sufficient capacity to supply the full rated gas input of the water heater, as
well as the requirements of all other gas fired equipment supplied by the meter. If the gas meter is too
small, ask the gas company to install a larger meter having adequate capacity.
GAS PRESSURE REGULATION
Minimum and maximum gas supply pressures are listed below: The minimum gas pressure specified
below is required for the full input rating specified on the water heater rating plate.
Natural Gas: Minimum: 5.0 in. w.c.
L.P. Gas:
Minimum: 8.0 in. w.c.
Maximum: 13.5 in. w.c.
Maximum: 10.5 in. w.c.
Before placing the WATER heater in operation, check for gas leakage. Use soap and water solution or
other material acceptable for the purpose of locating gas leaks.
WARNING
DO NOT use matches, candles, flame, or other sources of ignition for this purpose.
Table 8. Maximum Capacity of Schedule 40 Pipe in CFH for Gas Pressures of ½ psig or Less.
Length
0.5 in. W.C. Pressure Drop
(feet)
(meters)
3/4
1
1 1/4
10
20
30
40
50
60
70
80
90
100
3.0
6.1
9.1
12.2
15.2
18.3
21.3
24.4
27.4
30.5
360
250
200
170
151
138
125
118
110
103
680
465
375
320
285
260
240
220
205
195
1,400
950
770
660
580
530
490
460
430
400
Table 9. Specific Gravity Correction Factors.
Specific
Gravity
0.50
Correction
Factor
1.10
Specific
Gravity
1.30
Correction
Factor
1.07
0.55
1.04
1.40
1.04
0.60
1.00
1.50
1.00
0.65
0.96
1.60
0.97
0.70
0.93
1.70
0.94
0.75
0.90
0.80
0.87
Note: After determining the length of pipe required, select the pipe size that will supply the CFH (cubic
feet per hour) of gas required for the input rating of the gas appliances on the line. To determine
the CFH required for the gas appliances on the line, use the formula, shown below. The heating
value of the gas used may be obtained from a local gas utility.
Gas Input of Appliance(s) on the Line (Btu/hr)
CFH
Heating Value of Gas (Btu/Cu.ft)
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INITIAL OPERATION AND TESTING (INSTALLER ONLY)
1. Open the gas and water supply valves to the water heater.
2. Check for water and gas leaks. Use soap solution to check for gas leaks.
3. To check inlet supply pressure, remove the 1/8” NPT plug on the gas inlet supply fitting just below
the bottom casing and install a barb fitting for attaching a hose to a manometer. For checking the
gas manifold pressure, the plug is located just below the gas manifold connection inside the
control panel.
4. Turn power on (after completing electrical connections – refer to Section VI, “Electrical
Connections”) and fully open a hot water tap.
5. Measure the gas pressures to see that these are within the specified limits below:
Supply Pressure:
Manifold Pressure:
Nat. Gas: Min.: 5 in. w.c., Max.: 10.5 in. w.c.
L.P. Gas: Min.: 8 in. w.c., Max: 13.5 in. w.c.
Nat. Gas: 2.4-3.0 in. w.c. High Fire, 0.61-0.85 in. w.c. Low Fire
L.P. Gas: 3.6-4.0 in. w.c. High Fire, 0.92-1.46 in. w.c. Low Fire
(Manifold pressures vary depending on the water heater model)
6. Turn off the hot water faucets. Disconnect the electrical power to the water heater. Remove the
pressure gauges and replace the plugs. Check for gas leaks around the plugs.
7. Replace the front control panel. Restore electrical power to the water heater
NOTICE
If the gas supply pressure is below the specified value, check the gas piping to ensure that it is the
correct size for all the gas appliances on line. Check the supply pressure with all the gas appliances
in operation. The manifold pressure will vary with the water flow rate. Several hot water faucets
may need to be opened with the temperature control set on the highest setting in order to get
maximum high fire manifold pressure. If the manifold pressure is below the specified value and
there is sufficient water pressure and flow, be sure the inlet gas pressure is within the specified limits
before attempting to adjust the manifold pressure.
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SECTION VI: ELECTRICAL CONNECTIONS
WARNING
Turn off or disconnect the electrical power supply to the water heater before servicing. Label all
wires prior to disconnection when servicing controls. Wiring errors can cause improper and
dangerous operation. Verify proper operation after servicing.
All electrical wiring must be installed and grounded in accordance with local codes, or in the
absence of local codes, the National Electrical Code, ANSI/NFPA 70 (latest edition) and/or CSA
C22.2 Electrical Code (latest edition).
The water heater must be wired to a 120 VAC, 60 Hz, 15A power supply. The water heater should be
connected to a GFI outlet and wired on a separate circuit and breaker. A strain relief will be required for
the line cord. Do not plug the line cord into a receptacle that can have the power supply interrupted by a
switch that is used to control lights or another appliance.
If wiring in conduit is required, install an electrical conduit connector. A disconnect switch should be
provided near the water heater for servicing. Connect the wires exactly as shown in the wiring diagram of
this manual and on the inside cover panel. The black wire is the hot leg; the white wire is neutral. A
green screw is provided in the junction box for the green wire ground connection.
CAUTION
Do not energize the electric circuit before the water heater tank is filled with water.
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TWIN
THERMISTOR
WATER
LEVEL
DETECTING
CIRCUIT
WATER LEVEL
ELECTRODE
Figure 10. Ladder Diagram.
WARNING
DO NOT adjust any dipswitch settings on PC board unless instructed to do so.
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Figure 11. Wiring Diagram for TGHE Models.
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TEMPERATURE CONTROLS
The included temperature control allows the end user to set the hot water supply temperature and will
display certain diagnostic codes of the water heater if there is a malfunction. All models have the option
of up to four controllers that can be used to conveniently control water temperatures for bath and shower
fixtures.
The main control is to be at a convenient location inside the installation home or building. The adjustment
range is 98-120F. Additional remote controls can be purchased, p/n 239-48788-00, and these have the
same available temperature range as the main control. If an optional commercial control, p/n
239-48789-00, is purchased, the allowable temperature can be up to 185ºF. If a commercial control is
used, this reduces the warranty period of the water heater. Also, if a commercial control is used with a
water heater, all of the remaining controls connected to the water heater can achieve the maximum
temperature that the commercial control allows. See Table 10 for more details.
Table 10. Available Temperature Settings for TGHE Models.
Model
Temperature Settings Available (°F)
TGHE-160E-N(X)
TGHE-199E-N(X)
150 160 185
98 100 102 104 106 108 110 115 120 125* 130* 135* 140*
**
**
**
Temp (ºC)
37 38
39
40
41
42
43
46
49
52
54
57
60
66
71
85
* Re-setting the Maximum Temperature
These units have a default maximum temperature of 120º F (49º C) and an option to increase the maximum
temperature to 140 ºF (60 ºC). Temperature settings from 125-140 ºF (52-60 ºC) are available by setting dip switch 6
to ON in the SW1 bank of 8 dip switches.
**239-48789-00, Commercial Control
These settings require the 239-48789-00 controller. When the 239-48789-00 controller is connected, these higher
temperatures are available on all controller models in the system. Use of a 239-48789-00 controller in a residential
dwelling will reduce the warranty coverage to that of a commercial warranty application.
DANGER
Hotter water increases the risk of scald injury. Scalding may occur within 5 seconds at a
temperature setting of 140F (60C). To protect against hot water injury, install a mixing valve in the
water system. This valve will reduce point of discharge temperature by mixing cold and hot water in
branch water lines. A licensed plumbing professional or local plumbing authority should be
consulted.
CAUTION
This water heater, when set at a lower temperature setting is not capable of producing hot water of
sufficient temperature for sanitizing purposes. Always check water temperature by hand before
entering the shower or bath. The temperature may have been changed. Test the temperature of
the water with your hand or elbow before placing a child in the bath or shower. Do not leave a child
or an infirm person in the bath unsupervised.
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WARNING
Do not adjust this water heater in any residential application above 120ºF. If this water heater is
used in a commercial application where temperatures in excess of 120ºF are required, use an ASSE
approved mixing device.
WARNING
This water heater is equipped with an energy cut out device to prevent overheating. Should
overheating occur or the gas supply fails to shut off, turn off the manual gas control valve to the
water heater, and call a qualified service agency.
NOTICE
The lower the temperature setting, the greater the energy efficiency to heat the water. Lower water
temperatures also extend the heat exchanger life. Remember, no water heating system will provide
exact temperatures at all times. Allow a few days of operation at this setting to determine the correct
temperature setting consistent with the requirements for the installation.
When multiple controls are used, depressing the Priority Button will override the main control and display
the setpoint of the remote control in use. Both the remote controls and the main control will display
diagnostic codes in the event the water heater needs service.
NOTICE
No more than four temperature controls may be connected to the EverHot® water heater.
NOTICE
The default temperature setting that will appear when the water heater is first connected to the electrical
supply is 104ºF. In the event of a power interruption, the unit will retain its set temperature for up to 6
hours. If the power is interrupted for more than 6 hours, the unit will revert back to a temperature of
104°F.
Before installing optional remote controls, determine the most convenient locations(s). When deciding on
the best location for the remote controls, please consider the following items:
1. Place the controls out of reach of small children.
2. Avoid locations where the control(s) will become hot, such as over a radiator, register, or other
heat sources.
3. Avoid direct sunlight. The digital readout can be difficult to read in direct sunlight.
4. Avoid areas where the remote can be splashed with cooking water, oil, or sauce.
5. The remote control operates with low voltage.
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In Use Indicator
Priority Button
Priority Indicator
Temperature Display
Figure 12. Remote Control and the Description of Functions on All Controls.
Residential Control, p/n 239-48788-00
Commercial Control, p/n 239-48789-00
Installation of Control(s)
1. The controls may be wired in parallel only.
2. Mark the holes on the wall using the control mounting plate and drill two mounting holes using a
3/32” (2.4 mm) drill bit and a clearance hole for the cable using a ¼” (6.4 mm) drill bit.
securing screw
1-21/32"
wiring hole
3-5/16"
securing screw
Figure 13. Outline of Remote Control's Mounting Plate.
3. Run the cable from the control to the water heater or another control, which ever is closer or more
convenient.
4. Remove the face plate from the control by inserting a screwdriver in the slot and twisting open.
5. Connect the cable to the terminal screws of the control.
6. Mount the control to the wall using the holes drilled and with the screws supplied. Note: Plastic
wall anchors may be required if the control is not located over a stud when mounting on
wallboard.
Note: If the cable cannot be run inside the wall cavity, then the plastic knockout should be removed from
the top or bottom of the control to allow flush mounting with the wall.
7. Disconnect the power from the water heater and remove the front cover.
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8. Remove the plastic cover from the PCB and electrical connections.
9. Thread the cable through the access hole at the base of the water heater and connect the wires
to the control terminals on the right hand side of the PCB.
REMOTE CONTROL
CONNECTION TERMINALS
REMOTE
CONTROL CABLE
CABLE CLAMP
Figure 14. Illustration Showing Where to Connect Remote Control Harness.
10. Secure the control cable using the clamp provided in the control compartment.
11. Replace the plastic cover over the PCB terminals and then replace the front control panel of the
water heater.
WARNING
Do not attempt to connect the controls with the power on to the water heater. There is 120 volt
terminals and wiring next to the remote control connections inside the unit. All servicing and wiring
must be performed by a qualified installer.
WARNING
When the water heater or remotely located remote control is used in public use applications, it shall
be installed in a location where it cannot be adjusted by the public (i.e. a maintenance room or
manager’s office). Unauthorized adjustments may result in scalding conditions.
INITIAL OPERATION AND TESTING OF CONTROLS (INSTALLER ONLY)
1. Turn on power to the water heater and fully open a hot water tap.
2. Check the operation of the water heater. Check the operation of the remote temperature
control(s). Check the operation of the power failure protection system (drain solenoids).
3. Explain the proper operation of the new Bradford White EverHot water heater to the end user.
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Troubleshooting – Electrical
There are a number of (live) tests that are required when fault finding this product. Extreme care should
be used at all times to avoid contact with energized components inside the water heater. Only trained
and qualified service technicians should attempt to repair this product. Before checking for resistance
readings, disconnect the power source to the unit and isolate the item from the circuit (unplug it).
Table 11. (SV1, SV2, SV3, SV4, and POV) Gas Valve and Modulating Solenoids (Set Meter Above 2k).
Connector
No.
Pin
Nos.
Wire Color
Voltage
Resistance
(SV0) Pink-Black
(SV1) Blue-Black
11-13 VDC
11-13 VDC
11-13 VDC
11-13 VDC
11-13 VDC
2-15 VDC
37-43 ohms
37-43 ohms
37-43 ohms
37-43 ohms
37-43 ohms
67-81 ohms
B5
B6
B7
B3
B4
B2
7-8
6-7
(SV2) Yellow-Black
(SV3) Red-Black
5-7
4-7
(SV4) Orange-Black
(POV) Orange-Orange
3-7
10-11
Table 12. (M) Water Flow Control Device Servo.
Connector
No.
Pin
Nos.
3 or 4-
8
1 or 2-
8
Wire Color
Voltage
5-7 VDC
5-7 VDC
Resistance
Red or Pink-Orange
n/a
n/a
G2
G2
Blue or White-
Orange
Red-Pink
Blue-White
Gray-Yellow
Gray-Brown
n/a
30-50 ohms
30-50 ohms
n/a
G2
G2
G2
G2
3-4
1-2
7-5
7-6
n/a
0-6 VDC
0-6 VDC
n/a
Note: The grey wire listed above turns to black at F connector on the PCB.
Table 13. (QS) Water Flow Sensor.
Connector
Pin
Nos.
Wire Color
Voltage
Resistance
No.
Black-Red
11-13 VDC
4-7 VDC
n/a
E5
1-3
2-3
Yellow-Black
1-1.4 Mega ohms
E5
Table 14. By-pass Flow Control.
Connector
No.
Pin
Nos.
Wire Color
Voltage
Resistance
Brown-White
Orange-White
Yellow-White
G1
G1
G1
1-5
2-5
3-5
2-6 VDC (unit
in operating
mode)
15-35 ohms
Red-White -
Ground
G1
4-5
Table 15. (IG) Ignition System.
Connector
No.
Pin
Nos.
1-2
Wire Color
Voltage
90-110 VAC
Resistance
Grey-Grey
n/a
D1
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Table 16. (FM) Combustion Fan Motor.
Connector
No.
Pin
Nos.
Wire Color
Voltage
Resistance
Red-Black
White-Black
Yellow-Black
6-45 VDC
5-10 VDC
11-13 VDC
n/a
L1
L1
L1
1-2
2-4
2-3
9.2-9.4k ohms
3.5-3.9k ohms
Set your meter to the hertz scale. Reading across the white and black wires at terminals 2 and 4 you should read
between 60 and 420 hertz.
Table 17. Thermal Fuse / Overheat Switch.
Connector
No.
Pin
Nos.
Wire Color
Voltage
Resistance
B1
E1
B13-
E9
Red-White
11-13 VDC
Below 1 ohms
Flame Rod:
Place one lead of your meter to the flame rod and the other to ground. With the unit running, you should
read between 5-150 VAC. Set your meter to micro-amp scale and series your meter in line with the flame
rod. You should read 1 micro-amp or greater for proper flame circuit. In the event of low flame circuit,
remove the flame rod and check for carbon or damage.
Heat Exchanger and Outgoing Water Temperature Thermistors:
Check all Thermistors by inserting meter leads into each end of the thermistor plug. Set your meter to the
20k scale and read resistance. Applying heat to the thermistor bulb should decrease the resistance.
Applying ice to the thermistor bulb should increase the resistance. See below for examples of typical
temperatures and resistance readings.
Example:
59ºF = 11.4-14kΩ
86ºF = 6.4-7.8kΩ
113º = 3.6-4.5kΩ
140ºF = 2.2-2.7kΩ
221ºF = 0.6-0.8kΩ
Table 18. Outgoing Water Thermistor.
Connector
No.
Pin
Nos.
Wire Color
White-White
Blue-Blue
Voltage
n/a
Resistance
See example
above
See example
above
E4
E3
E3-E4
E6-E5
n/a
Table 19. Heat Exchanger Temperature Thermistor.
Connector
No.
Pin
Nos.
Wire Color
Voltage
Resistance
See example
above
Pink-Pink
n/a
E2
5-10
Table 20. Surge Protector.
Connector
No.
Pin
Nos.
Wire Color
Voltage
Resistance
Black-White
White-White
108-132 VAC
108-132 VAC
n/a
n/a
C2
C1
1-3
1-3
With the power off, you can check the continuity through the surge protector. Place a meter lead on the
top pin #1 of the surge protector and pin #3 on the bottom of the surge protector. Check across the top
pin #3 and the bottom pin #1. If you read continuity across these two points, the surge protector is good.
If you do not get continuity, replace the surge protector.
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Table 21. Remote Controls.
Connector
No.
Pin
Nos.
Wire Color
Voltage
10-13 VDC
Resistance
Terminals A1
1.5-3.0k ohms
A
1-3
Frost Protection:
This unit has frost protection heaters mounted at different points to protect the water the water heater
from freezing. The heaters located on the hot water outlet line should have a resistance reading of 10-20
ohms through each of these heaters. The heater located on the heat exchanger piping should have a
resistance reading of 35-50 ohms, and the one located in the water flow sensor valve, hot water outlet,
and drain connection should have a resistance reading of 110-150 ohms. The heater located on the
latent heat exchanger should have a resistance reading 90-110 ohms.
Amp Fuses:
This unit has one inline seven-amp glass fuses. Remove the fuse and check continuity through it. If you
have continuity through the fuse, it is good. Otherwise, the fuse is blown and must be replaced.
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SECTION VII: OPERATING INSTRUCTIONS
WARNING
Water heaters are heat-producing appliances. To avoid damage or injury there must be no
materials stored against the water heater or direct vent system, and proper care must be taken to
avoid unnecessary contact (especially by children) with the water heater and direct vent system.
UNDER NO CIRCUMSTANCES SHOULD FLAMMABLE MATERIALS, SUCH AS GASOLINE OR
PAINT THINNER BE USED OR STORED IN THE VICINITY OF THIS WATER HEATER OR IN ANY
LOCATION FROM WHICH FUMES COULD REACH THE WATER HEATER.
Installation or service of this water heater requires ability equivalent to that of a licensed tradesman
in the field involved. Plumbing, air supply, venting, gas supply, and electrical work are required.
Light the unit in accordance with the operation instructions label attached to the water heater.
Under no circumstances should the input rate exceed the input rate shown on the water heater
rating plate. Over firing could result in damage or sooting of the water heater.
If the unit is exposed to the following, do not operate water heater until all corrective steps have
been made by a factory authorized independent service contractor or qualified service professional.
1. Flooding to or above the level of the burner or controls
2. External firing
3. Damage
4. Firing without water
5. Sooting
Never operate the water heater without first being certain it is filled with water and a pressure relief
valve is installed in the HOT WATER OUTLET PIPING of the water heater.
GENERAL INSTRUCTIONS
TO FILL THE WATER HEATER
1. Close the water heater drain valve by turning the knob or valve stem clockwise.
2. Open the cold water supply shut-off valve.
3. Open several hot water faucets to allow air to escape from the system.
4. When a steady stream of water flows from the faucets, the water heater is filled. Close the
faucets and check for water leaks at the water heater drain valve, pressure relief valve, and the
hot and cold water connections.
SEQUENCE OF OPERATION
1. Water heater senses the minimum operating water flow which starts the ignition sequence to light
the burners.
2. Blower ON
3. Gas valve opens and spark igniter starts.
4. Main burner ON
5. Flame signal confirmed
6. Burner flame and combustion blower modulates to maintain selected outlet temperature
7. Water flow is also regulated to not exceed the capacity of the water heater for the temperature
selected.
8. Water flow shuts off.
9. Burners shut off immediately, but combustion blower continues for several seconds to purge heat
from coil.
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LIGHTING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE OPERATING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
A. This water heater does not have a
pilot. It is equipped with a direct
ignition device, which automatically
lights the burner. Do not try to light
the burner by hand.
Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
If you cannot reach your gas supplier, call the fire
department.
B. BEFORE OPERATING: Smell all
around the appliance area for gas.
Be sure to smell next to the floor,
because some gas is heavier than
air and will settle on the floor.
C. Use only your hand to operate the remote control
keypad. Never use tools. If the remote keypad
doesn’t work, do not try to repair it, call a qualified
service technician. Forced or improper repair
may result in a fire or explosion.
WHAT TO DO IF YOU SMELL GAS
D. Do not use this water heater if any part has been
under water. Immediately call a qualified service
technician to inspect the water heater and to
replace any part of the control system and any
gas control which has been under water.
Do not try to light any appliance.
Do not touch any electric switch; do
not use any phone in your building.
OPERATION INSTRUCTIONS
1. STOP! Read the safety information
above before proceeding.
6. Wait (5) minutes to clear out any gas. If you
then smell gas, STOP! Follow “B” in the safety
information above on this label. If you don’t smell
gas, go to next step.
2. Set the thermostat to the lowest
setting.
7. Turn the manual valve located at the gas inlet of
appliance counterclockwise
Figure 15).
to “ON” (See
3. Turn off all power to the electrical
appliance.
8. Turn on all electric power to the appliance.
4. This water heater does not have a
pilot. It is equipped with a direct
ignition device, which automatically
lights the burner. Do not try to light
the burner by hand.
9. Set the thermostat to desired setting.
10. If the appliance will not operate, Follow the
instructions “To Turn Off Gas To Appliance” and
call your service technician or gas supplier.
5. Turn the manual valve located at the
gas inlet of the appliance clockwise
to “OFF” (See Figure 15).
TO TURN OFF GAS TO THE APPLIANCE
1. Set the thermostat to the lowest
setting.
3. Turn the manual valve at gas inlet of appliance
clockwise
to “OFF” (See Figure 15).
2. Turn off all electric power to the
appliance if service is to be
performed.
Figure 15. Manual Gas Valve.
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CAUTION
In climates where below freezing temperatures may occur, the water heater must be drained when
power is off to the water heater to prevent freeze damage to the heat exchanger. Drain solenoids
are recommended to prevent freeze damage during power failures in cold climate regions.
TURNING OFF THE WATER HEATER FOR AN EXTENDED PERIOD OF TIME
If the EverHot water heater is to be turned off for an extended period of time, the following steps should
be taken.
1. Turn the gas shutoff valve on the gas supply inlet to the OFF position (See Figure 15).
2. Disconnect the electrical supply to the water heater.
3. Shut off the cold water supply to the water heater and open the drain valve to drain the water
heater. If the water heater was installed with drain solenoid freeze protection, the water
heater will drain automatically when power is disconnected.
TEMPERATURE ADJUSTMENT
DANGER
Hotter water increases the risk of scald injury. Scalding may occur within 5 seconds at a
temperature setting of 140F (60C). To protect against hot water injury, install a mixing valve in the
water system. This valve will reduce point of discharge temperature by mixing cold and hot water in
branch water lines. A licensed plumbing professional or local plumbing authority should be
consulted.
CAUTION
This water heater, when set at a lower temperature setting is not capable of producing hot water of
sufficient temperature for sanitizing purposes. Always check water temperature by hand before
entering the shower or bath. The temperature may have been changed.
NOTICE
This water heater is equipped with an energy cut out device to prevent overheating. Should
overheating occur or the gas supply fails to shut off, turn off the manual gas control valve to the
water heater and call a qualified service agent.
NOTICE
The lower the temperature setting, the greater the energy efficiency to heat the water. Lower water
temperatures also extend the heat exchanger life. Remember, no water heating system will provide
exact temperatures at all times. Allow a few days of operation at this setting to determine the correct
temperature setting consistent with the requirements for the installation.
1. The outlet water temperature of the EverHot water heaters is adjusted using the main remote
control (or optional remote controls). When a remote temperature control is installed, the
temperature can only be adjusted on the control that has the Priority Indicator Light glowing.
The temperature displayed on the control in use will also be displayed on all the other remote
controls.
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2. To set the desired temperature on the control, all hot water faucets must be closed. If there
are more remote controls installed, press the “Priority” button on the control you want to
change the setting on and the “Priority” indicator light will glow.
3. Press the “Up” or “Down” button until the required temperature is displayed on the digital
monitor. The default available water temperature range for the main control is 98-120ºF.
4. To operate the water heater, simply turn any hot water tap on. This will automatically light the
burner and provide hot water at the preset temperature. If the optional remote controls have
been installed, the “IN USE” indicator light will glow on all remote controls.
5. The control(s) can also display diagnostic codes, water flow rate through the unit (in gallons
per minute) and the outlet water temperature.
6. Press and hold the “On/Off” button for 2 seconds. While holding the “On/Off” button, press
the “Up” button to display a sequence of up to 9 diagnostic codes, if any, stored in memory
that has been experienced. Any diagnostic codes will be displayed on the digital monitor in
sequence starting with the most recent code. To exit this mode, press the “On/Off” button
and “Up” button as before.
7. Press and hold the “Up” button for 2 seconds and without releasing, press the “On/Off” to
display the water flow through the water heater with hot water in use (GPM = Display
Readout X 0.1).
8. Press and hold the “Down” button for 2 seconds and without releasing, press the “On/Off” to
display the outlet water temperature while in use (degrees F).
In Use Indicator
Temperature Display
Priority Button
Priority Indicator
Figure 16. Remote Control and the Description of Functions on All Controls.
NOTICE
The temperature can only be adjusted between 98F and 110F when the hot water tap is open and
hot water is flowing. This is a safety feature to prevent scalding while hot water is in use.
NOTICE
The default temperature setting that will appear when the water heater is first connected to the
electrical supply is 104ºF. In the event of a power interruption, the unit will retain its set temperature
for up to 6 hours. If the power is interrupted for more than 6 hours, the unit will revert back to a
temperature of 104°F.
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SCALDING
Figure 17. Scalding Warning.
This water heater can deliver scalding temperature water at any faucet in the system. Be careful
whenever using hot water to avoid scalding injury. Certain appliances, such as dishwashers and
automatic clothes washers may require increased water temperature. By setting the thermostat on this
water heater to obtain the increased temperature water required by these appliances, you may create the
potential for scald injury. To protect against injury, you should install a tempering valve in the water
system. This valve will reduce point of discharge temperature by mixing cold and hot water in branch
supply lines. Such valves are available from the local plumbing supplier.
CAUTION
Test the temperature of the water with your elbow before placing a child in the bath or shower. Do not
leave a child or an infirm person in the bath unsupervised.
The following chart details the relationship of water temperature and time with regard to scald injury and
may be used as a guide in determining the safest water temperature for your applications.
Table 22. Relationship Between Exposure to Hot Water and When a Scald Results.
APPROXIMATE TIME/TEMPERATURE
RELATIONSHIPS IN SCALDS
More than 5 minutes
120°F (49C)
125°F (52C)
130°F (54C)
135°F (57C)
140°F (60C)
145°F (63C)
150°F (66C)
155°F (68C)
1½ to 2 minutes
About 30 seconds
About 10 seconds
Less than 5 seconds
Less than 3 seconds
About 1½ seconds
About 1 second
FIRST AID FOR SCALDS
1. Apply cold water to burned area for 30 minutes to reduce the heat in the skin and prevent deeper
burning. Never use butter, oils, or ointment to cover the burn. They may retain the heat.
2. Use a blanket to keep the scalded person warm.
3. Seek medical advice.
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DIAGNOSTIC CODES ON THE TEMPERATURE CONTROL DISPLAY
The Bradford White EverHot tankless water heaters have the ability to monitor and display any operating
faults on the control display. The diagnostic codes will display on the monitor and will assist in servicing
the water heater. The following is a listing of the diagnostic codes, which may flash on the monitor in
case of a malfunction with the water heater. Please quote the code displayed when calling for service.
Code
03
Code Description
Remedy
Power interruption
during Bath Fill (Water
will not flow when
power returns).
Turn off all hot water taps. Press ON/OFF twice.
10
Air Supply or Exhaust
Blockage
Ensure Bradford White approved venting materials are being used.
Check that nothing is blocking the flue inlet or exhaust.
Check all vent components for proper connections.
Ensure vent length is within limits.
Ensure condensation collar was installed correctly.
Verify dip switches are set properly.
Check fan for blockage.
Burner Sensor Error (see code 31)
Check the fins in the heat exchanger.
11
No Ignition
Check that the gas is turned on at the water heater, gas meter, or cylinder.
Ensure gas type and pressure is correct.
Ensure gas line, meter, and/or regulator is sized properly.
Bleed all air from gas lines.
Verify dip switches are set properly.
Ensure water heater is properly grounded.
Disconnect Manifold Electronic Controls to isolate the problem.
Ensure igniter is operational.
Check igniter wiring harness for damage.
Check gas solenoid valves for open or short circuits.
Remove burner cover and ensure all burners are properly seated.
Remove burner plate and inspect burner surface for condensation or debris.
12
Flame Failure
Check that the gas is turned on at the water heater and gas meter. Check for
obstructions in the flue outlet.
Ensure gas line, meter, and/or regulator is sized properly.
Ensure gas type and pressure is correct.
Bleed all air from gas lines.
Ensure proper Bradford White venting material was installed.
Ensure condensation collar was installed properly.
Ensure vent length is within limits.
Verify dip switches are set properly.
Ensure water heater is properly grounded.
Disconnect keypad.
Disconnect Manifold Electronic Controls to isolate the problem.
Check power supply for loose connections.
Check power supply for proper voltage and voltage drops.
Ensure flame rod wire is connected.
Check flame rod for carbon build-up.
Disconnect and reconnect all wiring harnesses on unit and PC board.
Check for DC shorts at components.
Check gas solenoid valves for open or short circuits.
Remove burner plate and inspect burner surface for condensation or debris.
Check the ground wire for the PC board.
14
Thermal Fuse
Check gas type of unit and ensure it matches gas type being used.
Check for restrictions in air flow around unit and vent terminal.
Check for low water flow in a circulating system causing short-cycling.
Ensure dip switches are set to the proper position.
Check for foreign materials in combustion chamber and/or exhaust piping.
Check heat exchanger for cracks and/or separations.
Check heat exchanger surface for hot spots which indicate blockage due to scale build-
up. Refer to instructions in manual for flushing heat exchanger.
Measure resistance of safety circuit.
Ensure high fire and low fire manifold pressure is correct.
Check for improper conversion of product.
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Code
16
Code Description
Remedy
Over Temperature
Warning
Check for restrictions in air flow around unit and vent terminal.
Check for low water flow in a circulating system causing short-cycling.
Check for foreign materials in combustion chamber and/or exhaust piping.
Check for clogged heat exchanger.
25
31
32
33
Condensate Trap
Error
Condensate container is full.
Check condensate drain for blockage.
Replace condensate trap.
Burner Sensor Error
Measure resistance of sensor.
Replace sensor.
Outgoing Water
Temperature Sensor
Fault
Check sensor wiring for damage.
Measure resistance of sensor.
Clean sensor of scale build-up.
Replace sensor.
Heat Exchanger
Check sensor wiring for damage.
Outgoing Temperature Measure resistance of sensor.
Sensor Fault
Clean sensor of scale build-up.
Replace sensor.
52
61
Modulating Solenoid
Valve Signal Abnormal Measure resistance of valve coil.
Combustion Fan
Failure
Check modulating gas solenoid valve wiring harness for loose or damaged terminals.
Ensure fan will turn freely.
Check wiring harness to motor for damaged and/or loose connections.
Measure resistance of motor winding.
65
71
72
Water Flow Control
Fault
The water flow control valve has failed to close during the bath fill function. Immediately
turn off the water and discontinue the bath fill function. Contact a state qualified or
licensed contractor to service the water heater.
SV0, SV1, SV2, and
SV3 Solenoid Valve
Circuit Fault
Replace the PC board.
Flame Sensing Device Ensure flame rod is touching flame when unit fires.
Fault
Check all wiring to flame rod for damage.
Remove flame rod and check for carbon build-up; clean with sand paper.
Check inside burner chamber for any foreign material blocking flame at flame rod.
Measure micro amp output of sensor circuit with flame present.
Replace flame rod.
73
Burner Sensor Circuit
Error
Check sensor wiring and PC board for damage.
Replace sensor.
LC
Scale Build-up in Heat
Exchanger (when
Flush heat exchanger. Refer to instructions in manual.
Replace heat exchanger.
checking maintenance NOTE: The LC code is the only error code that will allow the unit to keep running. The
code history, “00” is
substituted for “LC”)
display will alternate between the LC code and the temperature setting. The controller
will continue to beep. The LC code will reset if power is turned off and then on.
No
code
Nothing happens
when water flow is
activated.
Clean inlet water supply filter.
On new installations ensure hot and cold water lines are not reversed.
Check for bleed over. Isolate unit from building by turning off hot water line to building.
Isolate the circulating system if present. Open your pressure relief valve; if water is
flowing, there is bleed over in your plumbing.
Ensure you have at least the minimum flow rate required to fire unit.
Ensure turbine spins freely.
Measure the resistance of the water flow control sensor.
Check for DC shorts at components.
If any of the above diagnostic codes are seen flashing on the display, call for service.
WARNING
Failure to remedy faults may result in severe burns, scalds, and/or death.
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SECTION VIII: MAINTENANCE
WARNING
Always turn off the electrical power supply, the manual gas valve, and the manual water control
valve whenever servicing this appliance.
KEEP THE WATER HEATER AREA CLEAR AND FREE FROM COMBUSTIBLE MATERIALS,
GASOLINE, AND OTHER FLAMMABLE VAPORS AND LIQUIDS.
The EverHot water heater should be checked annually by a qualified technician. Regular maintenance
will keep the water heater operating efficiently and help to assure reliable operation and a long service
life.
1. Remove and clean the inlet water filter screen. If a Y-type strainer or cartridge filter is used on
the cold water inlet to the water heater, inspect or clean as needed to assure full water flow to the
water heater.
2. Visually inspect the burner flames. The flame must burn with a clear blue, stable flame (possibly
with orange tips). Refer to Figure 18 for satisfactory flame appearance. If the burner flame
appearance is not satisfactory or debris is visible on the burners, remove and clean with a
vacuum cleaner.
Figure 18. Burner Flame Appearance.
3. Check the front vent outlet for blockage and clean, if necessary. Keep shrubs and vegetation
clear of the vent terminal.
4. All electric motors are permanently lubricated and do not need oiling. Remove the combustion air
blower and clean wheel and housing with soft brush or vacuum.
5. If the “LC” code has been flashing on the display, the heat exchanger will need flushing to remove
lime and scale deposits. Refer to the “Flushing Procedure for Lime Scale Removal…” in Section
VIII, “Maintenance.”
6. Check operation of the pressure relief valve. To check the relief valve, lift the lever at the end of
the valve several times. The valve should seat properly and operate freely. If water does not
flow, remove and inspect for obstructions or corrosion. Replace with a new valve of the
recommended size as necessary. A thorough inspection of the valve should be performed at
least every three years by removing the pressure relief valve from the outlet piping. Do not
attempt to repair the valve, as this could result in improper operation and explosion of the heat
exchanger and piping. In areas with poor water conditions, it may be necessary to inspect the
pressure relief valve more often than the recommended maintenance schedule.
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CAUTION
Before manually operating the valve, make sure that a drain line has been attached to the valve to
direct the discharge to an open drain. Failure to take this precaution could mean contact with
extremely hot water passing out the valve during this checking operation.
FLUSHING PROCEDURE FOR MINERAL SCALE REMOVAL FROM HEAT EXCHANGER
The amount of calcium carbonate (minerals) released from water is in direct proportion to water
temperature and usage. The higher the water temperature or water usage and the harder the water
(more dissolved calcium carbonate), the more mineral deposits are dropped out of the water. This is the
mineral scale that forms in pipes, water heaters, and on cooking utensils.
Mineral accumulation reduces the efficiency and longevity of the heat exchanger coil and will cause the
water heater to malfunction. The mineral scale may need to be periodically removed from the heat
exchanger (indicated by the “LC” code on the remote display). The usage of water softening equipment
greatly reduces the hardness of the water. However, this equipment does not always remove all of the
hardness (minerals). The heat exchanger may occasionally need to be flushed to clear out the mineral
deposits. Use the following procedure and Figure 19 to flush the heat exchanger and remove the mineral
scale.
1. Disconnect power to the water heater.
2. Close the shut-off valves in the cold water inlet and outlet supply (V3 and V4).
3. Connect pump outlet hose (H1) to the cold water line at valve (V2). Connect drain hose (H3) to
valve (V1).
4. Pour 4 gallons of virgin, food grade, white vinegar or citric acid into a 5 gallon bucket.
5. Place the drain hose (H3) and the hose (H2) to the pump inlet into the cleaning solution.
6. Open the both valves (V1 and V2) to the hot and cold water lines.
7. Turn on power to the circulating pump and allow the vinegar to circulate through the heat
exchanger coil for at least 45 minutes. Heat exchangers containing a considerable amount of
minerals may require several hours.
8. Turn off power to the circulating pump.
9. Remove the free end of the drain hose (H3) from the pail and route it to a drain.
10. Close the valve (V2) and open shut-off valve (V4). Do not open shut-off valve (V3).
11. Allow water to flow out of the hose for 5 minutes to flush vinegar from the water heater.
12. Close service valve (V1) and open shut-off valve (V3).
13. Disconnect the hoses from the valve connections.
14. With (V4) closed, remove the in-line filter at the cold water inlet and clean out any residue. Place
the filter back into unit and open (V4).
15. Restore power to the water heater and check operation.
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EverHot®
Water Heater
In-line
Filter
Gas Supply
V2
V1
H3
V4
V3
Cold Water Line
Hot Water Line
H2
H1
5 gallon pail of virgin, food
grade, white vinegar (or virgin,
food grade, citric acid).
Circulating Pump
Figure 19. Piping for Mineral Scale Flushing.
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Common Troubleshooting Comments on the Operation of the EverHot® Tankless Water Heater
Comment: I don’t have any hot water when I open the tap!
Make sure the gas and electricity is turned on to the water heater. The temperature display should have
the green light lit when a hot water tap is open and the water heater is operating. Make sure there are no
diagnostic codes flashing on the display.
Comment: When I was using the hot water, the water got cold!
If you reduced the hot water flow from the tap, you may have reduced the flow below the minimum flow to
operate the water heater. If you mix the hot water with cold water at the tap in an attempt to get a
temperature below the temperature being produced by the water heater, the hot water flow through the
water heater may drop below the minimum flow required to operate the water heater. To remedy this
situation, either increase the total water flow from the tap or using the control, decrease the setpoint
temperature of the water heater to the temperature desired at the tap.
Comment: White smoke comes out of the exhaust!
During colder weather when the exhaust temperature is much hotter than the ambient air, the moist
exhaust gases condense producing a white vapor cloud.
Comment: When I open a hot water faucet I do not immediately get hot water!
Hot water must travel through the plumbing piping to the faucet. This may take from 10 to 30 seconds
depending upon the length of cold plumbing pipe the water must travel through.
Comment: After I turn off the hot water tap, the fan on the water heater continues to run!
The fan is designed to continue to run for a short period of time after the flow of water stops. This is to
ensure constant water temperature during frequent short water draws (such as washing dishes), as well
as exhausting residual heat and flue gases from the water heater and venting system.
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SECTION IX: PARTS LIST
TGHE-160E and TGHE-199E Models
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TGHE-160E TGHE-199E
Quantity
No.
Description
001 Main Body
002 Wall Bracket
003 Rubber Bushing
004 Connection Reinforcement Panel
005 Heat Protection Plate
006 Front Panel
007 Gasket - Top and Bottom
008 Gasket - Side
011 Screw Cover
012 Screw Cover Lid
013 Cable Access Assembly
014 Rubber Bushing
016 Packing
017 Screw Cover Assembly
021 Reinforcement Bracket
022 Attachment Bracket
801 Screw
1
2
1
1
1
1
2
2
2
4
1
1
1
2
1
3
4
4
1
2
1
1
1
1
2
2
2
4
1
1
1
2
1
3
4
4
802 Washer
51
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52
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TGHE-160E
TGHE-199E
No.
Description
Quantity
103 Burner Unit Assembly LPG
Burner Unit Assembly NG
104 Burner Case Cover
106 Burner Packing
107 Burner
1
1
-
-
-
1
1
1
1
16
1
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
6
2
4
1
1
2
3
4
2
108 Burner Case Back Cover
109 Damper LPG
-
1
1
1
1
-
Damper NG
110 Manifold Assembly NG
Manifold Assembly LPG
111 Manifold Packing
112 Manifold Packing
114 Combustion Chamber Sight Glass Plate
116 Electrode
-
1
1
2
1
1
-
1
-
-
117 Flame Rod
118 Electrode Packing
119 Electrode Holder
120 Chamber Packing
125 Fan Motor All Assembly
126 Fan Casing
127 Fan Inlet Connector
128 Fan Inlet Packing
135 Air Inlet Box All Assembly
137 Flue Outlet Packing
138 Seal Packing
143 Heat Exchanger Assembly
151 Burner Fixing
160 Heat Exchanger Secondary
166 Reinforcement Bracket
423 Clip
424 Connecting Pipe
431 Connecting Pipe - Inlet
432 Connecting Pipe - HEX
433 Clip
434 Clip
706 Ignitor
707 High Tension Cord
708 Electrode Sleeve
709 Thermistor
710 Thermistor Clip Large
711 Thermal Fuse Clip
716 Anti-Frost Heater Clip B
718 Anti-Frost Heater Clip C
728 Ignitor Attachment Plate
806 Screw
-
1
1
1
1
-
-
1
1
1
1
1
2
1
1
1
1
1
1
5
2
1
1
1
2
3
4
2
810 O-ring
814 O-ring
815 O-ring
824 O-ring
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54
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TGHE-160E
TGHE-199E
No.
Description
Quantity
100 Gas Controller Assembly
101 Test Port Set Screw
102 Gas Connection 3/4" NPT
400 Water Inlet 3/4" NPT
401 Water Flow Servo and Sensor Assembly
402 Rectifier
403 By-pass Flow Assembly
404 Stop Bracket
408 Hot Water Outlet 3/4" NPT
409 Stop Bracket
410 Plug Band (Small)
411 Drain Valve
412 Water Filter Assembly
413 Cover
421 Drain Connection
422 Drain Plug
423 Clip
426 Packing
440 Condensate Trap
441 Packing
442 Condensate Trap Plug
446 Screw
447 Connection Harness
700 PC Board
701 Surge Protector
701 Surge Protector with Terminals
702 PC Board Cover Side
703 PC Board Cover Front
704 Clip
712 Frost Sensing Switch
727 Flow Sensor
730 Thermistor
743 Secondary Heat Exchanger Heater
744 Heater and Harness
803 Screw
804 Screw
806 Screw
807 Washer
810 O-ring
813 O-ring
814 O-ring
816 O-ring
817 O-ring
818 Packing
819 Screw
820 Screw
821 Screw
822 Screw
823 O-ring
1
2
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
2
1
2
1
1
1
-
1
1
1
1
1
1
1
-
3
1
1
2
2
3
3
1
1
1
2
4
2
3
1
1
2
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
2
1
2
1
1
1
1
1
1
1
2
1
1
-
1
3
1
1
2
2
1
3
1
1
2
2
4
2
3
1
55
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56
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TGHE-160E
TGHE-199E
No.
Description
Quantity
447 Connection Harness
712 Frost Sensing Switch
713 Anti-Frost Heater 120V
715 Valve Heater 120V Assembly
721 Fuse Harness
1
1
1
1
1
1
1
1
1
1
1
1
1
-
1
2
1
1
1
1
1
1
1
1
1
1
1
1
722 Power Harness
724 Sensor Harness
725 Thermal Fuse Harness Assembly
726 Ignitor Harness
729 Temperature Controller Harness
731 Solenoid Connection Harness
732 AWG#18 Harness
733 Connection Harness
744 Heater and Harness
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SECTION X: WARRANTY
What does this Limited Warranty Cover?
This limited warranty covers both the heat exchanger and component parts for leakage or other
malfunction caused by defects in materials and/or workmanship. It applies to the original consumer
purchaser and to any subsequent owner as long as the water heater remains installed at its original place
of installation.
What does this limited warranty not cover?
This limited warranty does not cover leakage or other malfunction caused by:
a) Defective installation, reinstallation at another location and specifically, any installation which is
made in violation of applicable state or local plumbing, housing or building codes, or without a
certified American Gas Association, ASME, or comparable combination temperature and
pressure relief valve, or contrary to the written instructions furnished with the unit.
b) Adverse local conditions, and specifically sediment or lime precipitate in the heat exchanger;
corrosive elements in the atmosphere; or water quality contrary to the written requirements
furnished with the unit.
c) Misuse, and specifically operations and/or maintenance contrary to the written instructions
furnished with the unit, removal of anode(s), disconnection, alteration or addition on non-
approved components or apparatus, operation at settings other than those set forth on the rating
plate, or accidental or other exterior damage.
This warranty also does not cover:
a) Production of noise, taste, odors, discoloration or rusty water.
b) Incidental property damage, loss of use, inconvenience or other incidental or consequential costs.
c) Costs associated with the replacement and/or repair of the unit, including any freight, shipping or
delivery charges, any removal, installation or re-installation charges, any material, and/or permits
required for installation, re-installation or repair, or charges to return the defective heater and/or
component part to the manufacturer.
What is the duration of the implied warranty?
Any implied warranties, including the warranty of merchantability imposed on the sale of the water heater
under the laws of the state of sale are limited in duration to one year from date of original installation.
How does state law relate to the warranty?
Some states do not allow:
a) Limitations on how long an implied warranty lasts.
b) Limitations on incidental or consequential damages.
So the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to
state.
What is the period of coverage?
This limited warranty runs from the date of installation (or without proof of installation, from three (3)
months after the date of manufacture) for the period specified on the following chart.
Item
Residential
Applications
Commercial and Radiant Heating
Applications
Heat Exchanger
All other Parts and Components
12-years*#
5-years*#
5-years*
5-years*
A warranty product or part is provided exclusive of labor, freight, and/or any installation costs. All
replacement heaters and parts carry the balance of the original warranty, i.e. if an original twelve (12)
year warranted heater develops a leak due to defects in materials/workmanship after only ten (10) years,
the replacement unit is warranted for two (2) years in this example.
*Note: Period of coverage is reduced to 3-years from date of purchase when used as a circulating water
heater within a hot water circulation loop, where the water heater is in series with a circulation system and
all circulating water flows through the water heater, and where an aquastat / thermostat, timer, or an on-
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demand recirculation is not incorporated. A system that incorporates a continuous recirculation due to
timer settings, excessive heat loss of the loop or aquastat / thermostat setting will be treated as a
continuous circulation system and have a reduced warranty of 3 years.
On-demand recirculation is defined as a hot water re-circulating loop or system that utilizes existing hot
and cold lines or a dedicated return line, and only activates when hot water is used. It can be activated
by a push button, motion sensor, or voice activation but not by a temperature sensor. A timer added to a
standard re-circulating pump is not considered as on-demand.
# The warranty for a heat exchanger used in a circulation system which is controlled through an aquastat
/ thermostat, or timer, or an on-demand system is 12 years for residential applications.
Use of a Main Controller/Commercial control (p/n 239-48789-00) in a residential dwelling will reduce the
warranty coverage to that of a commercial warranty application.
What will we do to correct problems?
If a defect occurs within the heat exchanger warranty period, we will:
a) Provide a replacement water heater of our manufacture, (or at our option) repair any unit which
develops a leak in the heat exchanger with the warranty period. To obtain a replacement water
heater, you must forward both the rating plate from the defective unit to us and a copy of the
original sales receipt. If government regulations require the replacement heater to have features
not found in the defective heater, you will be required to pay the difference in price represented
by those government required features.
If a defect occurs within the parts warranty period, we will:
a) Provide a replacement part (or at our option repair) any part which fails to function within the parts
warranty period. To obtain a replacement, you must forward the defective part to us. If
government regulations require the replacement part to have features not found in the defective
part, you will be required to pay the difference in price represented by those government required
features.
What will we not do?
We will not:
a) Repair or replace any water heater, or part, subject to conditions outlined in “What does this
limited warranty not cover?”
b) Reimburse any costs associated with repair and/or replacement.
c) Replace and/or repair any heater without complete model/serial number.
d) Replace any water heater without prior receipt of actual rating plate from appliance and copy of
original sales receipt.
How do you get warranty assistance?
Upon discovering s defect or problem, you should
a) Contact either the installer or dealer, or
b) Contact us
Bradford White Corporation
Warranty Support Group
200 Lafayette Street
Middleville, MI 49333
1-800-531-2111
What should you do to keep the warranty in effect?
To facilitate warranty assistance, you should:
a) Follow all instructions enclosed with the product.
b) Retain all bills of sale or receipts for proof of installation, etc.
c) Contact your installer, dealer or our Warranty Department as soon as any problem or defect is
noticed.
d) When necessary, allow us, or our chosen representative, to inspect the unit.
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EverHot® Limited Warranty Registration
In order to confirm Limited Warranty coverage at 12 years for Residential Applications1,
complete the information below and click submit.
*Consumers First Name:
____________________
*Address:
*Consumers Last Name:
___________________
*City:
____________________
*State:
____________________
*Zip:
____________________
*Phone Number:
____________________
*Installation Date:
____________________
*Purchase Date:
____________________
*Installation Application Type:
(Ex: Residential or Commercial)
____________________
*Model Number:
____________________
*Serial Number:
____________________
____________________
*Installation Company:
(Ex: ABC Plumbing Company)
Installer’s EverHot® Certification Number:
(Ex: 109456)
____________________
Installer’s Phone Number:
____________________
*Denotes required fields
____________________
(1) Period of coverage is reduced to the Commercial Applications Limited Warranty (see
above box) if above information is not received by Bradford White Corporation.
Fax Number: Warranty Support Group: 269-795-1089
Mail: Warranty Support Group: 200 Lafayette Street, Middleville, MI 49333-9493
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NOTES:
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NOTES:
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NOTES:
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Ambler, PA
For U.S. and Canada field service,
Contact your professional installer or
local Bradford White representative.
Sales/800-523-2931
Fax/215-641-1670
Parts Fax/215-641-2180
Technical Support/800-334-3393
Fax/269-795-1089
Warranty/800-531-2111
Fax/269-795-1089
International:
Telephone/215-641-9400
Telefax/215-641-9750
Mississauga, ON
Sales/866-690-0961
905-238-0100
Fax/905-238-0105
Technical Support/800-334-3393
Email
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