Bose Speaker System Companion 5 User Manual

®
COMPANION 5  
MULTIMEDIA SPEAKER SYSTEM  
Owner’s Guide  
Guía de usario  
Notice d’utilisation  
owners.bose.com/companion5  
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Welcome, new owner.  
A site just for you.  
Thank you for choosing the Companion® 5  
multimedia speaker system from Bose.  
We encourage you to visit us online at  
owners.bose.com/companion5. This website  
allows you to access helpful information about  
your new Companion 5 system.  
Visit the site to:  
Find setup tips and view FAQs.  
Learn more about your product.  
Register your Companion 5 system.  
Discover other Bose® products.  
Just log on for a simple way to get the  
most from your new Companion system.  
owners.bose.com/companion5  
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SAFETY INFORMATION  
Please read this guide  
Please take the time to follow the instructions in this guide carefully. It will help you set up and operate your speaker  
system properly. Please save this guide for future reference.  
WARNING: To reduce the risk of fire or electrical shock, do not expose the product to rain or moisture.  
WARNING: The apparatus shall not be exposed to dripping or splashing, and objects filled with liquids, such as vases,  
shall not be placed on the apparatus. As with any electronic products, use care not to spill liquids into any part of the  
system. Liquids can cause a failure and/or a fire hazard.  
The lightning flash with arrowhead symbol within an equilateral triangle alerts the user to the presence of  
uninsulated dangerous voltage within the system enclosure that may be of sufficient magnitude to  
constitute a risk of electrical shock.  
The exclamation point within an equilateral triangle, as marked on the system, is intended to alert the user  
to the presence of important operating and maintenance instructions in this owner’s guide.  
WARNING: To prevent electric shock, match the wide blade of the line cord plug to the wide slot of the AC (mains)  
receptacle. Insert fully.  
WARNING: No naked flame sources, such as lighted candles, should be placed on or near the apparatus.  
CAUTION: Make no modifications to the system or accessories. Unauthorized alterations may compromise safety,  
regulatory compliance, and system performance.  
CAUTION: Long-term exposure to loud music may cause hearing damage. It is best to avoid extreme volume when  
using headphones, especially for extended periods.  
This product conforms to the EMC Directive 2004/108/EC and to the Low Voltage Directive 2006/95/EC. The  
complete Declaration of Conformity can be found on www.bose.com/static/compliance/index.html.  
Notes:  
• Where the mains plug or appliance coupler is used as the disconnect device, such disconnect device shall remain  
readily operable.  
• This product must be used indoors. It is neither designed nor tested for use outdoors, in recreation vehicles, or on  
boats.  
©2007 Bose Corporation. No part of this work may be reproduced, modified, distributed or otherwise used without prior written permission.  
Bose, COMPANION, TrueSpace and Acoustimass are registered trademarks of Bose Corporation. All other trademarks referenced herein are  
property of their respective owners.  
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IMPORTANT SAFETY INSTRUCTIONS  
1. Read these instructions – for all components before  
15. To prevent risk of fire or electric shock, avoid over-  
loading wall outlets, extension cords, or integral  
convenience receptacles.  
16. Do not let objects or liquids enter the product – as  
they may touch dangerous voltage points or short-out parts  
that could result in a fire or electric shock.  
using this product.  
2. Keep these instructions – for future reference.  
3. Heed all warnings – on the product and in the owner’s  
guide.  
4. Follow all instructions.  
17. See product enclosure for safety related-markings.  
5. Do not use this apparatus near water or moisture – Do  
not use this product near a bathtub, washbowl, kitchen sink,  
laundry tub, in a wet basement, near a swimming pool, or  
anywhere else that water or moisture are present.  
18. Use proper power sources – Plug the product into a  
proper power source, as described in the operating instruc-  
tions or as marked on the product.  
6. Clean only with a dry cloth – and as directed by Bose  
Corporation. Unplug this product from the wall outlet before  
cleaning.  
Information about products that generate  
electrical noise  
7. Do not block any ventilation openings. Install in  
accordance with the manufacturer’s instructions To  
ensure reliable operation of the product and to protect it  
from overheating, put the product in a position and location  
that will not interfere with its proper ventilation. For example,  
do not place the product on a bed, sofa, or similar surface  
that may block the ventilation openings. Do not put it in a  
built-in system, such as a bookcase or a cabinet that may  
keep air from flowing through its ventilation openings.  
If applicable, this equipment has been tested and found to  
comply with the limits for a Class B digital device, pursuant  
to Part 15 of the FCC rules. These limits are designed to  
provide reasonable protection against harmful interference in  
a residential installation. This equipment generates, uses,  
and can radiate radio frequency energy and, if not installed  
and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, this  
is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful  
interference to radio or television reception, which can be  
determined by turning the equipment off and on, you are  
encouraged to try to correct the interference by one or more  
of the following measures:  
8. Do not install near any heat sources, such as radia-  
tors, heat registers, stoves, or other apparatus  
(including amplifiers) that produce heat.  
9. Do not defeat the safety purpose of the polarized or  
grounding-type plug. A polarized plug has two blades  
with one wider than the other. A grounding-type plug  
has two blades and a third grounding prong. The  
wider blade or third prong are provided for your  
safety. If the provided plug does not fit in your outlet,  
consult an electrician for replacement of the obsolete  
outlet.  
10. Protect the power cord from being walked on or  
pinched, particularly at plugs, convenience  
receptacles, and the point where they exit  
from the apparatus.  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and  
receiver.  
• Connect the equipment to an outlet on a different circuit  
than the one to which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician  
for help.  
11. Only use attachments/accessories specified by the  
manufacturer.  
This product complies with the Canadian ICES-003 Class B  
specifications.  
12. Use only with the cart, stand, tripod,  
bracket or table specified by the manu-  
facturer or sold with the apparatus.  
When a cart is used, use caution when  
moving the cart/apparatus combination  
to avoid injury from tip-over.  
13. Unplug this apparatus during lightning storms or  
when unused for long periods of time – to prevent  
damage to this product.  
14. Refer all servicing to qualified service personnel. Ser-  
vicing is required when the apparatus has been dam-  
aged in any way: such as power-supply cord or plug is  
damaged; liquid has been spilled or objects have  
fallen into the apparatus; the apparatus has been  
exposed to rain or moisture, does not operate nor-  
mally, or has been dropped – Do not attempt to service  
this product yourself. Opening or removing covers may  
expose you to dangerous voltages or other hazards. For help  
in solving problems, contact Bose Customer Service. Refer  
to the address sheet included with the system.  
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CONTENTS  
INTRODUCTION  
4
SYSTEM SETUP  
5
OPERATION  
13  
15  
16  
CONNECTING OTHER DEVICES  
CARE AND MAINTENANCE  
Your Companion® 5 multimedia speaker system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Setup help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
6
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
For your records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Placing your Companion® 5 system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Positioning the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Positioning the Acoustimass® module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
7
7
8
8
9
Making system connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Windows® XP audio setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Mac OS® X audio setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
System modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Adjusting the bass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Connecting an audio device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Cleaning your speaker system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Customer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Computer system recommendation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
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INTRODUCTION  
®
Your Companion 5 multimedia speaker system  
Thank you for purchasing a Bose® Companion® 5 multimedia speaker system, which delivers  
the superb acoustic performance needed to enjoy the full audio impact of music, movies,  
games, and other entertainment sources from your computer.  
Using TrueSpace® digital surround signal processing technology, the small satellite speakers  
provide improved spaciousness, bold surround effects, and movie-like realism.  
Your system includes:  
Two small, easy-to-place speakers on stands and an Acoustimass® module.  
• A USB cable to connect the system to your computer.  
• A control pod that allows you to control system volume and connect headphones or porta-  
ble audio players.  
Setup help  
The setup instructions in this owner’s guide explain how your Companion 5 multimedia  
speaker system easily connects to your computer.  
information.  
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SYSTEM SETUP  
Unpacking  
Carefully unpack your system. Save all packing materials, which provide the safest way to  
transport your system.  
If any part of the system appears damaged, do not attempt to use it. Notify Bose or your  
authorized Bose® dealer immediately. For Bose contact information, refer to the address  
sheet included in the carton.  
Check to be sure your system includes the parts shown in Figure 1.  
Figure 1  
Carton contents  
Left speaker  
Right speaker  
Acoustimass® module  
Power cord*  
Control pod  
USB cable  
Rubber feet for  
Acoustimass module  
*The appropriate power cord for your region is included.  
WARNING: To avoid danger of suffocation, keep plastic bags out of the reach of children.  
For your records  
Now is a good time to record the serial number of your new Companion® 5 system  
here and on your product registration card. The serial number is located on the rear  
of the Acoustimass module.  
Serial number: ____________________________________  
Purchase date: ____________________________________  
We suggest you keep your sales receipt and a copy of your product registration  
card together with this owner’s guide.  
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SYSTEM SETUP  
Placing your Companion® 5 system  
For optimal performance, use the following guidelines to choose locations and positions for  
the Acoustimass® module, speakers, and the control pod. Refer to Figure 2, which shows a  
typical system setup.  
Figure 2  
Typical system setup  
24 in (61 cm)  
Left (L) speaker  
maximum  
Right (R) speaker  
Control pod  
Acoustimass module  
Positioning the speakers  
Proper positioning of the speakers will allow you to experience the audio surround effects  
that your Companion® 5 multimedia speaker system is designed to deliver.  
• Place the left and right speaker to the left and right of your computer monitor at about an  
arm’s length away from where you are seated (Figure 2). The bead on each speaker cord is  
marked L (left) or R (right) to identify left/right placement.  
• For optimum performance, position each speaker the same distance from you, and no  
more than 24 inches (61 cm) apart.  
• Aim both speakers straight ahead. Do not angle them inward or outward.  
• Keep the speakers away from adjacent large objects or cabinet surfaces. For example, if  
your computer desk includes a hutch, keep the outside edge of each speaker at least six  
inches away from any adjacent surface. Avoid placing the speakers inside cubby holes.  
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SYSTEM SETUP  
Positioning the Acoustimass® module  
The Acoustimass® module is designed to be the unseen part of the speaker system.  
For example, you can place it under your computer table or desk.  
• Put one rubber foot on each corner of the  
bottom panel of the module.  
• Stand the module on its feet on a flat surface.  
DO NOT BLOCK the front grille of the module.  
DO NOT lay the module on its side or stand it  
upside down.  
DO NOT put any objects or equipment behind  
it or beside it that may block the ventilation  
openings at the rear of the module. Adequate  
ventilation is necessary to prevent the module  
from overheating.  
• Place the module at least 6 inches (15 cm)  
away from the computer and computer monitor  
to prevent the module from interfering with your  
computer system.  
• Keep the module away from heat sources such as radiators, baseboards, or quartz  
heaters.  
• Make sure the power cord can reach an AC (mains) outlet and the USB cable can reach  
the USB connection on your computer.  
CAUTION: Do not place computer monitors, floppy disks, hard drives, or other magnetic media  
within 6 inches (15 cm) of the Acoustimass module. The magnetic field produced by this module  
can erase magnetic media and interfere with the monitor.  
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SYSTEM SETUP  
Making system connections  
The following steps and Figure 3 tell you how to make the system connections.  
Before you start:  
• Please read the entire setup procedure.  
• Make sure your computer is on and the operating system is running.  
IMPORTANT: Close all other software applications.  
1. Insert the red plug on the right (R) speaker cable into the R jack and insert the white plug  
on the left (L) speaker cable into the L jack. The R and L marks on the plugs must face up  
for each plug to fit correctly into its respective jack.  
2. Plug the control pod cable into the Control Pod jack.  
3. Plug one end of the power cord into the AC Input jack on the rear panel of the Acousti-  
mass® module. Plug the other end into an AC (mains) outlet.  
4. Plug the appropriate end of the USB cable (supplied) into the To Computer jack on the  
Acoustimass module. Plug the other end into a USB jack on your computer.  
IMPORTANT: For optimum performance, connect the USB cable directly to a  
USB jack on your computer rather than connecting through a USB hub.  
5. For Windows® XP computers, go to “Windows® XP audio setup” on page 11.  
For Windows® Vista computers, go to “Windows® Vista audio setup” on page 13.  
For Mac OS® X computers, go to “Mac OS® X audio setup” on page 15.  
Note: Make sure all cable plugs are fully inserted into their respective jacks.  
Right (R) speaker  
Left (L) speaker  
Figure 3  
Connection overview  
Acoustimass module rear panel  
Computer USB  
1
4
Control  
pod  
3
2
Note: The Companion® 5 system does not have an AC power switch. The system turns on in  
Standby mode when you plug in the power cord. See “System modes” on page 16.  
Note: Bose recommends using a safety agency-approved surge protector on all electronic  
equipment. Voltage variations and spikes can damage electronic components in any system.  
A quality suppressor can eliminate the vast majority of failures attributed to surges and may be  
purchased at electronics stores.  
10  
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SYSTEM SETUP  
Windows® XP audio setup  
IMPORTANT!  
Do not unplug any cables during this setup procedure.  
For additional help with your audio setup, please visit  
1. After plugging in the USB cable, wait for a series of “Found New Hardware” messages  
to appear on your computer screen (Figure 4) (this takes about 30 seconds). If any other  
messages appear that interrupt this setup process, refer to “Troubleshooting” on  
page 19.  
Note: If you do not see these messages, the capability to display them may be disabled in your  
computer. Wait two minutes before proceeding to the next step.  
Figure 4  
Start  
“Found New Hardware”  
typical message sequence  
End  
11  
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SYSTEM SETUP  
2. In the Windows XP Control Panel, open Sounds and Audio Devices  
Properties (Figure 5).  
Figure 5  
Sounds and Audio Devices  
Properties and Advanced  
Audio Properties  
Connected USB device  
Setting for the Companion 5 system  
3. Under the Volume tab, verify that Bose USB Audio is the connected USB device.  
4. Under Speaker settings, click the Advanced button to open Advanced Audio  
Properties.  
5. In the Speaker setup drop list, select 5.1 surround sound speakers.  
6. Click Apply and then OK.  
Your Companion® 5 multimedia speaker system is now ready to use.  
Note: If you remove the USB connection to your Companion 5 system and plug it in again later,  
perform this procedure again to check the settings.  
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SYSTEM SETUP  
Windows® Vista audio setup  
IMPORTANT!  
Do not unplug any cables during this setup procedure.  
For additional help with your audio setup, please visit  
1. Plug in the USB cable. Wait for the device driver installation message to appear on your  
computer screen (Figure 6).  
Figure 6  
Device driver installation  
message  
• If any other messages appear that interrupt this setup process, refer to “Troubleshoot-  
ing” on page 19.  
• If you do not see this messages, the capability to display it may be disabled in your  
computer. Wait two minutes before proceeding to the next step.  
2. Click in the bubble to display the installa9tion status (Figure 7). Wait for the installation to  
finish.  
Figure 7  
Device driver installation  
status  
3. Open the control panel and click Hardware and Sound (Figure 8).  
Figure 8  
Control panel  
13  
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SYSTEM SETUP  
4. Click Sound in the Hardware and Sound control panel (Figure 9).  
Figure 9  
Sounds  
5. Verify that the Playback default setting (indicated by a green check) is Bose USB Audio.  
If not Select Bose USB Audio and click Set Default.  
Figure 10  
Sound control panel  
Your Companion® 5 multimedia speaker system is now ready to use.  
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SYSTEM SETUP  
Mac OS® X audio setup  
IMPORTANT!  
Do not unplug any cables during this setup procedure.  
For additional help with your audio setup, please visit  
1. In the System Preferences, open the Sound control panel (Figure 11).  
2. Choose Bose USB Audio for sound output and close the control panel.  
Figure 11  
Mac OS® X sound  
preferences  
3. In the Applications folder on your hard drive, open the Utilities folder.  
4. Open the Audio MIDI Setup control panel (Figure 12).  
5. Select Bose USB Audio for Properties For, Default Output, and System Output.  
Figure 12  
Audio MIDI Setup control  
panel  
Your Companion® 5 multimedia speaker system is now ready to use.  
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OPERATION  
System modes  
There are three system modes. Each system mode is identified by the color of the mode indi-  
cator on the control pod (Figure 13):  
Muted (Amber): The system speakers are silenced. You hear no audio from the computer  
or any connected source. This mode is automatically selected when you connect head-  
phones to the control pod.  
Active (Green): You hear the active sound source from the system speakers. The position  
of the volume control ring sets the volume level.  
Standby (Red): The system is in an energy-saving mode. When both the USB connection  
from your computer and the input signal of a connected audio source are inactive for sev-  
eral minutes, the system mutes the speakers and switches to Standby. The system returns  
to the Muted mode when the USB connection becomes active again.  
Touch the top center of the control pod to switch between the Muted and Active mode,  
except when headphones are connected. Plugging in headphones always puts the system in  
Muted Mode until they are removed.  
Mode switch  
(touch-sensitive)  
Mode indicator  
Figure 13  
• Amber = Muted mode  
• Green = Active mode  
• Red = Standby mode  
System controls and mode  
indicator  
Volume control ring  
IMPORTANT!  
• The Companion® 5 multimedia speaker system is designed to perform at its best  
without any additional audio effects. Make sure you disable any audio effects  
settings and close any effects applications running on your computer.  
• Make sure the settings in your software application are correct for 5.1 surround  
sound.  
Controlling the volume  
The volume control ring on the control pod (Figure 13) is the master volume control for any  
audio coming from your computer or a device connected to the input jack. Rotate the ring  
clockwise to increase the volume or counterclockwise to decrease it.  
To set the volume level  
To properly set the volume level, you need to adjust both the volume level of the source (your  
PC or a connected source) and the Companion 5 system:  
1. Set the Companion 5 system volume to minimum.  
2. Set the source volume near maximum.  
3. Start playing music.  
4. Slowly increase the volume on the Companion 5 system control pod until the sound  
reaches a comfortable level.  
To mute the system  
To silence the system, touch the mode switch on the control pod (indicator glows Amber).  
Touch it again to unmute (indicator glows Green).  
Note: The system output may be reduced by an internal protection feature if you play music at  
full volume for a long period of time.  
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OPERATION  
Adjusting the bass  
After listening to your speaker system, you may wish to adjust the sound. Use the bass  
compensation control (Figure 14) on the Acoustimass® module.  
Figure 14  
Bass compensation control  
Bass compensation:  
3 to increase bass (+)  
4 to decrease bass (–)  
Acoustimass rear  
panel  
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CONNECTING OTHER DEVICES  
Connecting headphones  
To connect headphones, plug the headphones cord into the 3.5-mm stereo headphones  
jack on the side of the control pod (Figure 15).  
• Plugging in headphones automatically mutes the system speakers.  
• After disconnecting headphones, touch the mode switch to hear sound from the speakers  
again.  
To adjust the volume level, use the volume control ring on the control pod.  
Figure 15  
Mode switch  
Control pod connectors  
Headphones output jack  
Audio input jack  
Connecting an audio device  
To connect an audio device such as a CD/MP3 player, plug the audio cable from the  
device into the 3.5-mm stereo input jack on the control pod.  
To adjust the volume level, turn up the volume on the audio device and use the volume  
control ring on the control pod.  
Note: When listening to a connected audio device, alerts and sounds from your computer are  
mixed with the sound from the audio device. You may need to adjust the volume control ring and  
the volume levels in your computer and the connected device to hear both sources at your  
preferred levels.  
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CARE AND MAINTENANCE  
Cleaning your speaker system  
To clean the surface of your speakers, Acoustimass® module, and control pod, use a soft  
cloth. You may use an ammonia-free window cleaner to maintain the finish.  
• Do not use any sprays near the speakers. Do not use any solvents, chemicals, or cleaning  
solutions containing alcohol, ammonia, or abrasives.  
• Do not allow liquids to spill into any openings.  
To clean the speaker grilles, vacuum them carefully.  
Limited warranty  
The Companion® 5 system is covered by a limited transferable warranty. Details of the limited  
warranty are provided on the product registration card that came with your system. Please fill  
out the information section on the card and mail it to Bose or register your product at  
http://owners.bose.com/register. Failure to do so will not affect your limited warranty rights.  
Troubleshooting  
This table provides guidelines for solving problems that you may encounter. For additional  
See the address sheet included in the carton for contact information.  
Problem  
What to do  
Setup was interrupted by You may have removed the USB cable during the hardware installation process. Insert the  
the message, “A prob-  
lem occurred during  
hardware installation.  
Your new hardware might  
not work properly.”  
USB cable and start again.  
Try a different USB jack.  
Setup was interrupted by You may have plugged into a USB hub that has a USB 1.0 device connected to it.  
the message, “This USB  
device can perform faster  
if you connect it to a  
Hi-Speed USB 2.0 port.  
For a list of available  
ports, click here.”  
Remove the USB 1.0 device, or plug the Companion 5 system directly into a USB  
2.0 port.  
No sound from the  
system.  
• Disconnect the USB cable from your computer and plug it in again.  
• Make sure connections are secure (See “Making system connections” on page 10).  
• Check your speaker cords for damage that may be causing an open or short circuit.  
Turn the volume ring on the control pod clockwise.  
• If you are using a connected audio device, make sure it is plugged in and the volume  
control on the device is turned up.  
• Make sure the speaker system is in the Active mode (control pod indicator is Green).  
• Disconnect headphones.  
• Restart your digital audio application. Make sure mute is not set in the application and  
that the volume is set at a reasonable level.  
The entire speaker sys-  
tem sounds distorted.  
• Decrease the volume at the sound source and increase the volume on the control pod.  
• Disable the effects in any audio application running.  
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Français  
Español  
English  
CARE AND MAINTENANCE  
Problem  
What to do  
I’m hearing clicks, pops, • This may be caused by connecting the speaker system to your computer through a USB  
hub. Disconnect the Companion® 5 system USB cable from the hub and plug it into a  
USB jack on your computer.  
and abnormal sounds on  
my computer.  
Sound from speakers is  
not loud enough.  
• Increase the volume on your computer or other sound source.  
System sounds “tinny,”  
too much treble.  
• Make sure right (R) and left (L) speakers are on the correct sides of your computer moni-  
tor. Check the L and R markings on the speaker cord behind each speaker.  
• Make sure Bass Compensation control on the Acoustimass® module is not turned fully  
counterclockwise.  
One satellite speaker  
does not play or sounds  
distorted.  
• Check all connections between the satellite speakers, control pod, sound source and the  
Acoustimass module. Make sure all plugs are fully inserted into the jacks on the module.  
• Make sure the speaker cord plug on the speaker in question is fully inserted into its jack  
on the Acoustimass module.  
To determine if the problem is in the sound source or the Acoustimass module, connect a  
different sound source to the control pod. If the Companion 5 speaker system operates  
properly, the problem is in the original sound source. If the problem remains, then the  
problem is in the Acoustimass module.  
• Check balance levels on your sound source.  
Customer service  
For additional help in solving problems, contact Bose® Customer Service. Refer to the  
address sheet included with the system.  
Product specifications  
Power rating  
USA/Canada..................120VAC~ 50/60 Hz 300W  
International...................220VAC-240VAC~ 50/60 Hz 300W  
Japan.............................100VAC~ 50/60 Hz 300W  
Dimensions  
Satellite speaker............8.85"H x 5.79"W x 3.83"D  
(22.5 cm x 14.7 cm x 9.7 cm)  
Acoustimass module.....8.58"H x 6.82"W x 16.74"D  
(21.8 cm x 17.3 cm x 42.5 cm)  
Control pod ...................2.46"DIA x 1.12"H  
(6.3 cm x 2.9 cm)  
Weight  
Finish  
Satellite speaker............ 1.9 lb (0.85 kg)  
Acoustimass module..... 18.3 lb (8.3 kg)  
Control pod ................... 0.46 lb (0.21 kg)  
Acoustimass module..... Scratch-resistant, satin-finished vinyl  
Satellite speakers .......... Painted polymer finish  
Computer system recommendation  
• 1 GHz, minimum, Pentium processor or equivalent  
• 256 MB RAM, minimum  
• USB 2.0  
• Microsoft Windows® XP or later, or Mac OS® X 10.4.6 or later  
• A compatible 5.1 surroundsound decoder residing on your computer  
20  
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©2009 Bose Corporation, The Mountain,  
Framingham, MA 01701-9168 USA  
AM322417 Rev.00  
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