GREENSTAR CDi
WALL HUNG RSF GAS-FIRED CONDENSING
COMBINATION BOILER
FOR SEALED CENTRAL HEATING SYSTEMS AND MAINS FED
DOMESTIC HOT WATER
THE APPLIANCE IS FOR USE
WITH NATURAL GAS OR L.P.G.
(Cat II 2H3P TYPE C13 & C33)
25CDi GC-Number 47-311-92
30CDi GC-Number 47-311-93
35CDi GC-Number 47-311-94
40CDi GC-Number 47-311-95
USER INSTRUCTIONS &
CUSTOMER CARE GUIDE
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CONTENTS
INTRODUCTION
EXCELLENCE COMES AS STANDARD
SAFETY PRECAUTIONS
GENERAL NOTES
4
5-7
8-11
USING YOUR APPLIANCE
CONTROLS
12
13-15
13
13
13
OPERATING THE APPLIANCE
Switching the appliance on/off
Setting the central heating temperature
Controlling central heating
Frost protection
14
Controlling domestic hot water
Fault condition
14-15
15
ENERGY SAVING
TIPS ON ENERGY SAVING
16-17
MAINTENANCE
MAINTAINING YOUR APPLIANCE
FAULT FINDING
18
19
FAULT OR BREAKDOWN
20-21
GUARANTEE
YOUR GUARANTEE
GUARANTEE REGISTRATION
22
23
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
6 720 611 928a (02/05)
CONTENTS
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EXCELLENCE COMES AS
STANDARD
Thank you for purchasing a Greenstar
25CDi/30CDi/35CDi/40CDi gas-fired
condensing combination boiler manu-
factured by Worcester Bosch. The com-
pany prides itself on manufacturing boi-
lers to the strictest quality control stan-
dards throughout every stage of produc-
tion. Worcester Bosch has led the field
in innovative appliance design and per-
formance for more than 40 years. This
heritage means all products are of
exceptional quality and proven reliability.
The Greenstar range in particular is
extremely energy efficient, converting up
to 97% of gas consumed into heat, offe-
ring you economical running costs and
value for money. It sits in SEDBUK
Band A, and is therefore amongst the
top energy rated appliances available.
There is also the reassurance of our no-
nonsense 2 years parts and labour gua-
rantee - backed up by Worcester Total
Cover, an optional complete maintenan-
ce scheme to keep your boiler operating
at peak condition and efficiency.
To find out more about Worcester
bosch.co.uk.
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
EXCELLENCE COMES
AS STANDARD
6 720 611 928a (02/05)
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SAFETY PRECAUTIONS
IF YOU SMELL GAS:
BENCHMARK STANDARD
ꢀ
ꢀ
DON’T SMOKE OR STRIKE
MATCHES
‘Benchmark’ is a code of practice for
correctly installing, commissioning and
servicing of domestic water heating
appliances.
DON’T TURN ELECTRICAL
SWITCHES ON OR OFF
A Benchmark Checklist is provided by
the manufacturer for the installer to
complete ALL details together with their
CORGI registration number and sign to
confirm that the boiler has been instal-
led and commissioned according to the
manufacturer’s instructions.
ꢁ
ꢁ
DO PUT OUT NAKED FLAMES
DO OPEN DOORS AND
WINDOWS
ꢁ
ꢁ
DO KEEP PEOPLE AWAY FROM
THE AREA AFFECTED
DO TURN OFF THE CONTROL
VALVE AT THE METER
IMPORTANT: The completed
Benchmark Checklist will be required in
the event of any warranty work and may
be required by the local Building
Control Inspector.
ꢁ
TELEPHONE YOUR GAS
COMPANY
HEALTH & SAFETY
The appliance contains no asbestos and
no substances used in the construction
process that contravene the COSHH
Regulations (Control of Substances
Hazardous to Health Regulations 1988).
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
SAFETY
PRECAUTIONS
6 720 611 928a (02/05)
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SAFETY PRECAUTIONS
COMBUSTIBLE AND CORROSIVE
MATERIALS
Do not store or use any combustible
materials (paper, thinners, paints etc.)
inside or within the vicinity of the appli-
ance.
Chemically aggressive substances, such
as halogenated hydrocarbons containing
chlorine or fluorine compounds can cor-
rode the appliance and invalidate any
warranty.
FITTING & MODIFICATIONS
Fitting the appliance, any controls to the
appliance and removal of the outer
casing may only be carried out by a
competent engineer in accordance with
the Gas Safety (Installation and Use)
Regulations.
Flue systems must not be modified in
any way other than as described in the
Installation Instructions and any misuse
or unauthorised modifications to the
appliance, flue or associated compo-
nents and systems could invalidate the
warranty. The manufacturer accepts no
liability arising from any such actions.
This does not affect your statutory rights.
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
6 720 611 928a (02/05)
SAFETY
PRECAUTIONS
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SAFETY PRECAUTIONS
SERVICING
The user is recommended to have the
system regularly serviced by a compe-
tent, qualified engineer (such as British
Gas or CORGI registered personnel)
using original spares, to help maintain
the economy, safety and reliability of the
appliance and to have the Service
Record completed in the Benchmark
Checklist.
The appliance should be serviced annu-
ally after installation unless the particular
installation conditions and usage
demand more frequent services.
IMPORTANT - ensure that the service
engineer completes the Service Record
in the Benchmark Checklist after each
service.
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
6 720 611 928a (02/05)
SAFETY
PRECAUTIONS
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GENERAL NOTES
To get the best from your appliance plea-
se read these instructions carefully.
SEALED HEATING SYSTEMS
This appliance is fitted to a sealed hea-
ting system which is pre-pressurised.
Your installer will advise you of the mini-
mum and maximum pressure which
should be indicated on the pressure
gauge.
Check regularly that the pressure is
maintained and contact your installer or
maintenance engineer if a permanent
significant drop in pressure is indicated
on the pressure gauge. If the system
loses pressure it should be re-pressuri-
sed and the cause of the fall investiga-
ted.
CENTRAL HEATING SYSTEMS
During the first few hours of operation of
the central heating system, check that all
radiators are being heated at an even
rate. If the top of a radiator is at a lower
temperature than the bottom then it
should be vented by releasing air
through the venting screw at the top of
the radiator. Ask your installer to show
you how this is done.
This boiler is fitted to a sealed system;
repeated venting will reduce the quantity
of water in the system and this must be
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
6 720 611 928a (02/05)
GENERAL NOTES
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GENERAL NOTES
replenished for safe and satisfactory
operation of the appliance.
Should water leaks be found in the
system or if excessive venting is requi-
red, then a service engineer must be
contacted to inspect the installation and
rectify any fault.
Only additives that are compatible with
aluminium may be used in the system.
Any incompatible additive used will inva-
lidate the guarantee.
CONDENSATE DRAIN
This is a condensing appliance and the
terminal will, at times give out a plume of
water vapour. This is quite normal.
The appliance also produces quantities
of condensate which is discharged regu-
larly by a siphon within the boiler via a
pipe to drain. This pipe must not be
blocked or altered in any way.
+ 30mm
above elbow
CLEARANCES - VENTILATED
COMPARTMENT
5mm
Your installer will have provided adequa-
te space around the appliance for safety
and servicing access. Do not restrict this
space with the addition of cupboards,
shelves etc. next to the appliance.
5mm
*600mm
(**20mm)
*600 mm service clearance required to a
fixed surface
200mm
(**20 mm from removable door or panel)
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
6 720 611 928a (02/05)
GENERAL NOTES
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GENERAL NOTES
A
+ 30mm
above elbow
BOILER CLEARANCES -
UNVENTILATED COMPARTMENT
The diagrams (A and B) opposite show
two options for the minimum space
required to install and service the boiler
inside an unventilated compartment.
200mm*
200mm*
* This space can be reduced to 50 mm
for one side only as long as both the
side clearances add up to the total of
both the side measurements shown or
more.
100mm**
600mm***
** Space required for unventilated areas
with a removable door or panel.
200mm
*** 600 mm clearance required to a fixed
surface for servicing.
ROOM THERMOSTAT
B
A room temperature controller and pro-
grammer should be fitted to control the
central heating. Refer to the instructions
supplied with the thermostat for informa-
tion on siting and setting.
+ 250mm
above elbow
100mm*
THERMOSTATIC RADIATOR VALVES
It is recommended that this type of valve
is fitted to all but one of the radiators (or
at least those in the sleeping accommo-
dation). The remaining radiator, which
must be where the room thermostat is
located, should be uncontrolled and
must be left open. The thermostatic
radiator valves should conform to the
requirements of BS2767:10.
100mm*
100mm**
to removable door
600mm***
front clearance
for service
300mm
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
6 720 611 928a (02/05)
GENERAL NOTES
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GENERAL NOTES
VENTILATION
This is a room sealed appliance and
does not require any air for combustion
from inside the property. If the appliance
is fitted into a cupboard or a compart-
ment is built around the appliance after
installation, then the compartment must
be separated from the boiler space by a
perforated non-combustible partition as
described in BS 6798.
Notwithstanding the requirements of BS
6798 and BS 5440 there is no need for
ventilation openings to be provided in
the compartment because of the low
heat loss from the appliance casing, if
the clearances shown are maintained.
Do not operate the appliance if the flue
terminal fitted on the outside wall or roof
is obstructed or damaged.
PUMP ANTI-SEIZURE
If there has been no heating demand for
24 hours the boiler will run the system
pump for a few seconds to reduce the
possibility of pump seizure during long
periods of inactivity, which is usually
more frequent during the summer
months.
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
6 720 611 928a (02/05)
GENERAL NOTES
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CONTROLS
I
J
A
K
E
D
F
H
M
L
5
G
C
min
6 720 611 928-01.1O
B
A - MASTER SWITCH FOR ON/OFF
H - ECO BUTTON (DOMESTIC HOT
WATER PRE-HEAT ON/OFF)
B - MAINS ON/OFF INDICATOR +
FAULT DIAGNOSTIC LIGHT
I - SYSTEM PRESSURE GAUGE
C - CENTRAL HEATING TEMPERA-
TURE CONTROL
J - POSITION FOR OPTIONAL
PROGRAMMER
D - BURNER ON INDICATOR LIGHT
(GREEN)
K - DISPLAY
L - CENTRAL HEATING BOOST
BUTTON
E - FAULT RESET BUTTON
F - SERVICE BUTTON
M - HOLIDAY BUTTON
G - DOMESTIC HOT WATER TEMPE-
RATURE CONTROL
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
6 720 611 928a (02/05)
CONTROLS
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OPERATING THE APPLIANCE
SWITCHING THE APPLIANCE ON/OFF
Switching on
B Switch on the appliance by pressing
the master switch.
The indicator light shows blue
• The boiler runs for 15 minutes at mini-
mum heating output to fill the conden-
sate trap, the display (K) alternates bet-
ween “-II-” and the central heating flow
temperature. This occurs every time the
mains supply has been interrupted.
Switching off
B Switch off the appliance by pressing
the master switch.
The blue indicator light goes out.
SETTING THE CENTRAL HEATING
TEMPERATURE
B Turn the central heating temperature
control to the desired level, between
40 °C and 90 °C.
B When the burner is lit, the green indi-
cator light underneath the on/off switch
is illuminated.
CONTROLLING CENTRAL HEATING
B Set the timer to the correct time.
B Set room thermostat to the desired
room temperature.
B Set the thermostatic radiator valves to
the desired settings.
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
6 720 611 928a (02/05)
OPERATING THE
APPLIANCE
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OPERATING THE APPLIANCE
FROST PROTECTION
B Leave master switch on.
B Turn the central heating temperature
control to
.
If the temperature falls to 5 °C within the
boiler it will fire to avoid the possibility of
freezing.
B Add a suitable anti-freeze fluid to the
water in the central heating system.
B If remote pipework is likely to be sub-
jected to freezing conditions, ensure the
installer has fitted a frost thermostat in
the area to protect the pipework.
CONTROLLING THE HOT WATER
TEMPERATURE
B The hot water temperature can be set
to between approx. 40 °C and 60 °C
using the temperature control
.
DOMESTIC HOT WATER PRE-HEAT
Pre-heat reduces the time taken to pro-
duce hot water at the tap and is control-
led by the ECO button.
B Press the ECO button to select either:
When the ECO button is not illumina-
ted the boiler will be in pre-heat mode
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
6 720 611 928a (02/05)
OPERATING THE
APPLIANCE
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OPERATING THE APPLIANCE
(which will reduce the time taken to pro-
duce hot water at the tap).
OR
When the ECO button is illuminated
the boiler will be in ECO mode with no
pre-heat available.
FAULT CONDITION
In the unlikely event of a fault occurring
while the appliance is in operation:
The reset button will flash once per
second and the mains indicator (blue
light) will flash also. The display shows a
fault code.
B To reset boiler press the reset button.
The reset button will no longer be illumi-
nated and the mains indicator will stop
flashing.
The boiler will function normally, depen-
dent on programmer and room thermo-
stat settings.
If the fault remains and cannot be clea-
red by pressing the reset button, or if
fault persists contact Worcester Bosch
for assistance, giving a description of the
fault and, if possible, the fault code from
the display.
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
6 720 611 928a (02/05)
OPERATING THE
APPLIANCE
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TIPS ON ENERGY SAVING
Central heating systems with room
thermostats/thermostatic radiator
valves
Heating economically
The boiler is designed to provide a high
level of comfort while keeping gas con-
sumption and the resulting environmen-
tal effect as low as possible. The gas
supply to the burner is controlled accor-
ding to the level of demand for heat.
The boiler continues to operate with a
low flame if the demand for heat redu-
ces. The technical term for this process
is modulating control. Modulating con-
trol reduces temperature fluctuations
and provides even distribution of heat
throughout the home. This means that
the boiler may stay on for relatively long
periods but will use less gas than an
appliance that continually switches on
and off.
The central heating control on the boiler
should be set to the maximum rated tem-
perature of the central heating system.
The temperature of each room can be
set individually (except primary room with
the room thermostat) using the thermo-
static radiator valves.
Roof insulation
Around 30% of the heat loss from a pro-
perty is through the roof. Replace any
old insulation with new insulation, prefe-
rably of around 200 mm thickness or
more.
Window frames
Single glazed windows, particularly
those with steel frames, can lose a great
deal of heat. Consideration should be
given to replacement with PVCu or woo-
den framed double glazed units.
Curtains
Lined curtains, or heavier full length cur-
tains can provide excellent insulation.
However, always ensure that the curtains
do not drape over radiators.
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
TIPS ON ENERGY
SAVING
6 720 611 928a (02/05)
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TIPS ON ENERGY SAVING
Draughts
Radiators
Try to ensure that draughts around
doors, windows, letterboxes and keyho-
les etc. are reduced by using a suitable
draught excluder. Warning - Do not block
or seal any air vents that are installed to
ensure the central heating boiler opera-
tes safely.
More often than not radiators will be
sited underneath a window, so the warm
air from the radiator heats the colder
incoming air from the window. The per-
formance of the radiator will be affected
if the curtains are allowed to drape over
the radiator or shelves are fitted above it.
The positioning of furniture and tables in
front of the radiator should also be avoi-
ded.
Room thermostats
Reducing the setting of the room ther-
mostat by 1 °C can reduce fuel con-
sumption by up to 10%.
It is advisable to manually adjust all
radiator thermostatic valves every 2-3
months to prevent them sticking. It is
also important that the plastic tops of all
valves are always in position and not
cracked or damaged to prevent acci-
dents. Care should be taken when vacu-
um cleaning carpets to avoid damage to
valves and pipework.
New control systems
Upgrade your heating control system if
necessary with the latest equipment
available. The minimum level of control is
a programmer, interlocking room thermo-
stat and thermostatic radiator valves.
The heating system and the outputs of
the radiators have been carefully selec-
ted by your installer. The temperature
obtainable in any given room is depen-
dent on all radiators being operated at
the same time. If you decide to turn off
radiators in unused rooms, spare
bedrooms etc., you may experience
slightly lower room temperatures in
rooms adjacent to unheated rooms.
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
TIPS ON ENERGY
SAVING
6 720 611 928a (02/05)
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MAINTAINING YOUR
APPLIANCE
Your new Greenstar 25CDi/30CDi/
35CDi/40CDi gas-fired appliance repre-
sents a long term investment in a reliab-
le, high quality product.
In order to realise its maximum working
life, and to ensure it continues to opera-
te at peak efficiency and performance, it
is essential that your boiler receives
regular servicing and maintenance
checks from a competent person
beyond the initial 2 year guarantee
period.
If you would like to know more about a
Worcester Bosch service contract, plea-
se tick the appropriate box on your war-
ranty registration card.
If your Greenstar 25CDi/30CDi/
35CDi/40CDi should fail to operate cor-
rectly or requires servicing please con-
tact the Worcester Bosch Service
Department (see inside front cover for
details).
Details of the boiler including the Gas
Council number can be found under the
controls cover flap on the boiler.
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
6 720 611 928a (02/05)
MAINTAINING
YOUR APPLIANCE
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FAULT FINDING
This table gives information on basic
operating system problems.
In the unlikely event of a boiler fault
please read the following page tho-
roughly before contacting Worcester
Bosch.
Problem
Desired room temperature Thermostatic radiator
is not reached valve(s) set too low
Cause
Remedy
Increase thermostatic
radiator valve setting(s)
Temperature control for CH Increase CH flow tempera-
flow on boiler set too low ture control setting
Air trapped in heating
system
Bleed radiators and rechar-
ge heating system
Desired room temperature Radiators are too hot
exceeded by large amount
Turn down thermostatic
radiator valves / room ther-
mostat
Reduce central heating
temperature on boiler
Heating stays on for too
long
Clock is incorrectly set
Momentary power failure
Check setting
No on/off indicator
Switch off appliance at
master switch, wait a few
seconds then switch on
again
Hot water temperature too Temperature set too low
Check setting
Check setting
low
Programmer setting
Water flow at tap too high Reduce flow rate at tap
Hot water temperature too Temperature set too high Check setting
high
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
6 720 611 928a (02/05)
FAULT FINDING
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FAULT OR BREAKDOWN
This appliance is supported in the UK
by Worcester, Bosch Group.
Specialist factory trained Service
Engineers are available to attend a
breakdown occurring on this appliance.
No charge will be made for parts
and/or labour providing:
B An appliance fault is found and the
appliance has been installed within the
past 24 months. Reasonable evidence
of this must be supplied on request. i.e.
the Benchmark Checklist.
A call-out charge will be made where:
B The appliance has been installed for
over 24 months.
OR
B Evidence cannot be provided that the
first year service inspection has been
carried out (ie. an entry in the
Benchmark Checklist).
OR
B Our Field Service Engineer finds no
fault with the appliance (see Note).
OR
B The cause of breakdown is misuse or
with other parts of your plumbing/hea-
ting system, or with equipment not sup-
plied by Worcester Bosch.
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
6 720 611 928a (02/05)
FAULT OR
BREAKDOWN
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FAULT OR BREAKDOWN
Note:
NO APPLIANCE FAULT IS FOUND ON
OVER 30% OF ALL SERVICE CALL
OUTS.
Please read this guide carefully to gain a
good understanding of the operation of
your appliance. In the case of a suspec-
ted fault, refer to the fault finding section
of this guide.
If in doubt contact our Technical
Helpline
In the event of an appliance fault or
breakdown please contact our Service
Department. Your service administrator
will arrange for an engineer to call with
the minimum of delay; under normal cir-
cumstances this will be from 1 - 3 wor-
king days (excluding weekends) for prio-
rity breakdown situations (no hot water
and/or heating).
Invoices for attendance and repair work
carried out on this appliance by any third
party will not be accepted.
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
6 720 611 928a (02/05)
FAULT OR
BREAKDOWN
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YOUR GUARANTEE
B The householder may be asked to
prove the date of installation, that the
appliance was correctly commissioned
and, where appropriate, the first year’s
service has been carried out to the satis-
faction of BBT Thermotechnology UK
Ltd. when requested. These should be
part of the Benchmark Checklist.
This appliance is guaranteed against
faulty material or workmanship for a
period of 2 years from the date of instal-
lation subject to the following terms and
conditions.
B Your Guarantee Registration Card
must be returned within 30 days for the
second year of your guarantee to beco-
me valid.
B Any product or part returned for servi-
cing under the guarantee must be
accompanied by a claim stating the
model, serial number & date of installa-
tion.
B During the period of this guarantee
any components of the unit which are
proven to be faulty or defective in manu-
facture will be exchanged or repaired
free of charge by BBT
B BBT Thermotechnology UK Ltd. will
not accept responsibility for damage
caused by faulty installation, neglect,
misuse or accidental damage or the non-
observance of the instructions contained
in the Installation and Servicing Manual
and User Instructions.
Thermotechnology UK Ltd.
B The appliance has been used only for
the normal domestic purposes for which
it was designed.
B This guarantee applies only to equip-
ment purchased and used in the United
Kingdom.
This guarantee does not affect your sta-
tutory rights.
22
WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
YOUR
GUARANTEE
6 720 611 928a (02/05)
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GUARANTEE REGISTRATION
You should complete and return the
postpaid Guarantee Registration Card
within 14 days of purchase.
Returning the card will register you as
the owner of your new Greenstar
25CDi/30CDi/35CDi/40CDi appliance
and will assist us in maintaining an
effective and efficient customer service
by establishing a reference and perma-
nent record for your boiler.
This does not affect your statutory
rights.
For your own record:
Model
Serial No.
(See guarantee card)
Type / size
Date of installation
Check that the Benchmark Checklist
has been completed by your installer or
service engineer.
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WORCESTER BOSCH GREENSTAR 25CDi/30CDi/35CDi/40CDi
6 720 611 928a (02/05)
GUARANTEE
REGISTRATION
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USER INSTRUCTIONS &
CUSTOMER CARE GUIDE
Worcester, Bosch Group
Cotswold Way, Warndon, Worcester WR4 9SW.
Tel. 01905 754624 Fax. 01905 754619
Worcester Bosch Group is a trading name of
BBT Thermotechnology UK Ltd.
6 720 611 928a (02/05) OSW
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