WELLS BLOOMFIELD, LLC
2 ERIK CIRCLE, P. O. Box 280 Verdi, NV 89439
telephone: 775-689-5703
101
fax: 775-689-5976
OPERATION MANUAL
ELECTRIC
COUNTERTOP
GRIDDLES
MODELS
G-13, G-19,
G-23, G-24,
G-60
Includes
INSTALLATION
USE & CARE
Model G-24 with optional chrome-plated griddle surface
IMPORTANT: DO NOT DISCARD THIS MANUAL
This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of
this appliance. Additional manuals are available from your WELLS DEALER.
THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR
INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any
questions concerning installation, operation or maintenance of this equipment.
PRINTED IN UNITED STATES OF AMERICA
p/n 303339 Rev. C ECN-13371
M101 071025 cps
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INTRODUCTION
AMPS 3ø
AMPS
MODEL
VOLTS
WATTS
1ø
L1
14.0 / 18.7
9.4
L2
28.1 / 32.5
16.2
L3
14.0 / 18.7
9.4
N
208/240V
480
6,750 / 9,000
9,000
32.5 / 37.5
18.7
G-13
G-13EU
380-415V
208V
10,800
12,000
12,000
12,000
16,100
16,000
16,000
16,000
16,000
21,500
21,500
21,500
21,000
32,000
32,000
32,000
15
15.0
15.0
28.8
25.0
12.5
225.
35.0
30.4
15.5
19.2
45.8
39.6
19.9
25.0
35.0
30.4
15.1
0.0
28.8
25.0
12.5
22.5
48.3
41.7
20.9
15.8
63.4
55.0
27.1
20.8
48.3
41.7
20.9
49.9
57.6
50.0
25.0
G-19
G-19EU
G-23
240V
43.3
480V
21.7
380-415V
208V
22.5
0.0
51.3
76.9
66.6
33.3
240V
44.4
480V
22.2
G-23EU
G-24
380-415V
208V
31.6
38.6
50.6
67.1
103.3
89.5
43.8
240V
58.3
480V
28.9
G-24EU
G-60
380-415V
208V
41.7
51.3
76.9 x 2
66.6 x 2
33.3 x 2
240V
44.4
480V
22.0
1
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SPLASHGUARD
GREASE TROUGH
HEATING
INDICATOR
4
0
3 5 0
TEMPERATURE
CONTROL
KNOB
GREASE DRAWER
NAMEPLATE
ADJUSTABLE LEG
Fig. 1 Countertop Griddle Features & Operating Controls
G-19 Shown - G-13, G-23, G-24 and G-60 are Similar
TEMPERATURE
CONTROL
Power is applied to the heating elements according to the control knob
position and the actual temperature sensed at the thermobulb. When
the element is energized the heating indicator will glow.
Each section of the griddle is individually controllable.
Dial position is an indication of the temperature setting. The actual
temperature at the griddle surface will vary, depending upon the initial
type and temperature of the product, and other variables.
GREASE TROUGH
GREASE DRAWER
Extra-wide trough with radiused corners for easier cleaning. Trough
slopes toward a large waste hole that empties into the removable
grease drawer.
Large-capacity drawer is removable through the front for easy cleaning.
REMOVABLE SPLASH
GUARD
Stainless steel aplash guard simplifies griddle maintenance and helps
to keep grease from splattering onto adjacent walls and equipment
ADJUSTABLE LEGS
NAMEPLATE
Adjustable for use in leveling the griddle. Allow for ventilation and
cleaning underneath.
Lists manufacturer’s information, model and serial number. Also lists
electrical specifications.
2
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PRECAUTIONS AND GENERAL INFORMATION
DANGER: BURN HAZARD
Contact with cooking surface cause severe burns. Always wear protective clothing
and avoid contact with griddle surface.
WARNING: ELECTRIC SHOCK HAZARD
All servicing requiring access to non-insulated components must be performed by
qualified service personnel. DO NOT open any access panel that requires the use
of tools. Failure to heed this warning may result in severe electric shock.
This appliance is intended for use in commercial establishments
only.
CAUTION:
RISK OF
DAMAGE
This appliance is intended to prepare food for human consumption.
No other use is recommended or authorized by the manufacturer or its
agents.
DO NOT connect or energize
this appliance until all
installation instructions are
read and followed. Damage
to the appliance will result if
these instructions are not
followed.
Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.
Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.
CAUTION:
HOT SURFACE
Disconnect this appliance from electrical power before performing any
maintenance or servicing.
DO NOT submerge this appliance in water. This appliance is not jet
stream approved. Do not direct water jet or steam jet at this appliance,
or at any control panel or wiring. Do not splash or pour water on, in or
over any controls, control panel or wiring.
Exposed surfaces can be hot
to the touch and may cause
burns.
Exposed surfaces of this appliance can be hot to the touch and may
cause burns.
The technical content of this manual, including any wiring diagrams,
schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualified technical personnel.
Any procedure which requires the use of tools must be performed by a
qualified technician.
This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.
This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.
3
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This appliance conforms to NSF Standard 4 for sanitation only if
installed in accordance with the supplied Installation Instructions and
maintained according to the instructions in this manual.
This appliance is U Listed under UL File E6070 for 120V, 208V and
240V.
INSTALLATION
UNPACKING & INSPECTION
NOTE: DO NOT discard
the carton or other packing
materials until you have
inspected the appliance for
hidden damage and tested it
for proper operation.
Carefully remove the appliance from the carton. Remove all
protective plastic film, packing materials and accessories from the
appliance before connecting electrical power or otherwise performing
any installation procedure.
Carefully read all instructions in this manual and the Installation
Instruction Sheet packed with the appliance before starting any
installation.
Refer to SHIPPING DAMAGE
CLAIM PROCEDURE on the
inside front cover of this
manual.
Read and understand all labels and diagrams attached to the
appliance.
IMPORTANT:
Carefully account for all components and accessories before
discarding packing materials. Store all accessories in a convenient
place for later use.
This installation must comply
with all applicable Federal,
Local and NFPA codes.
COMPONENTS
1 ea. GREASE DRAWER (2 ea. for G-60)
1 ea. SCRAPER (for grooved griddle plates, if ordered)
1 ea. SPLASHGUARD
4 ea. ADJUSTABLE LEGS (6 ea. for G-60)
SETUP
Setup the appliance only on a firm, level, non-combustible surface.
Verify local codes for requirements. Concrete, tile, terrazzo or metal
surfaces are recommended. Metal over combustible material may not
meet code for non-combustible surfaces.
Install one adjustable leg at each corner of the griddle by screwing the
leg into the fitting on the bottom. For G-60, also screw one leg into
each center position. With a spirit level, check that the appliance is
level front-to-back and side-to-side. Verify that the unit sits firmly ON
ALL FOUR LEGS.
The lower portions of the legs are adjustable by turning; adjust as
required to level the appliance. All legs must be adjusted to firmly
contact the counter in order to prevent tipping.
Refer to the Installation Instruction Sheet for required clearances.
Maintain required clearances between the appliance and adjacent
combustible surfaces.
Avoid storing flammable or combustible materials on or near the
appliance.
Fig. 2 Adjustable Legs
4
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INSTALLATION (continued)
WARNING: ELECTRIC SHOCK HAZARD
All servicing requiring access to non-insulated electrical components must be performed by a
factory authorized technician.
DO NOT open any access panel which requires the use of tools. Failure to follow this warning
can result in severe electrical shock.
ELECTRICAL INSTALLATION
CAUTION:
RISK OF
DAMAGE
Refer to the nameplate. Verify the electrical service power. Voltage
and phase must match the nameplate specifications. Connecting the
griddle to the wrong voltage can severely damage the unit or cause
noticeably decreased performance.
DO NOT connect or energize
this appliance until all
installation instructions are
read and followed. Damage
to the appliance will result if
these instructions are not
followed.
IMPORTANT: Damage due to being connected to the wrong voltage is
NOT covered by warranty.
Use copper wire suitable for at least 90ºC for supply connections.
Griddles are factory wired three-phase (3ø).
For single-phase (1ø) wiring, refer to the wiring diagram attached to the
griddle.
CAUTION:
ELECTRICAL
SHOCK HAZARD
This griddle is not fused. Protect the circuit with properly sized fuses or
circuit breaker.
This griddle must be
electrically grounded.
Connect the terminal marked
An electrical disconnect must be installed readily accessible to the
operator of the griddle.
“GND” or “
”
to a suitable building ground.
EQUIPMENT SETUP
IMPORTANT:
Install splashguard. Notches on front wings lock into exposed studs in
grease trough.
Damage due to being
connected to the wrong
voltage or phase is NOT
covered by warranty.
Slide grease drawer into grease drawer sleeve in front of griddle.
5
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OPERATION
CAUTION:
PREPARING THE GRIDDLE SURFACE
HOT SURFACE
SEASONING STANDARD AND GROOVED GRIDDLES
Exposed surfaces can be
very hot and may cause
severe burns on contact.
As manufactured, the steel surface of your Wells griddle has
microscopic pores. It is important to fill these pores with oil in order
to provide a hard, non-stick cooking surface.
a. Preheat griddle surface to 375ºF (191ºC).
b. Spread a light film of cooking oil over entire griddle surface.
c. Allow oil film to “cook in” for approximately 2 minutes, or until
it smokes.
d. Wipe griddle surface with clean damp cloth to remove all oil.
e. For new griddles, repeat this procedure 2-3 times until griddle
has a slick, clean surface.
IMPORTANT:
CHROME PLATED GRIDDLES
SCRATCHES WILL
DAMAGE THE SURFACE
OF CHROME-PLATED
GRIDDLES.
Because the microscopic pores in the griddle surface are filled by the
chrome plating, no seasoning of the griddle surface is required.
a. Thoroughly clean griddle surface using a soft clean cloth and a
small amount of mild detergent.
DO NOT use anything on
chrome griddle that could
scratch the surface.
b. Rinse and dry thoroughly after cleaning.
c. The griddle is now ready to use.
USING THE GRIDDLE
DO NOT clean chrome
surface with griddle bricks,
pumice stone or abrasive
cleansers.
Check the chart on page 7 for recommended cooking temperatures.
Turn temperature control knob to the desired temperature. The heating
indicator light will glow while the griddle is heating. When the indicator
light first goes out, griddle is ready to use.
For standard griddles:
•
•
•
Keep the griddle surface clean and well oiled during use.
Scrape cooking waste into the grease trough frequently during use.
Occasionally brush or spray a light coat of cooking oil on the griddle
surface in order to maintain the non-stick surface.
For chrome plated griddles:
•
Scrape cooking waste into the grease trough after preparing each
order.
•
DO NOT bang or tap pots, pans, spatulas or other metal utensils on
the griddle surface as this may damage the chrome plating.
NOTE:
Separate sections of griddle may be set to different temperatures.
This will allow a variety of products to be prepared at the same time,
and will allow prepared product to be held at serving temperature after
cooking.
For best results, different temperatures should be set from coolest to
hottest sequentially across the width of the griddle. (Heat will migrate
over the entire griddle surface. Setting one section low, adjacent to a
section set high, may overwork components in the “high” section as the
thermostat tries to compensate for heat lost to the “low” section.)
6
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OPERATION (continued)
RECOMMENDED GRILLING TIMES AND TEMPERATURES
NOTE:
The times and temperatures
in this chart are suggestions
only.
Your own experience
with your own menu items
will be your best guide to
achieving the best food
product.
PRODUCT
Sausage, link and patty
Bacon
TEMP ºF
350º
350º
350º
375º
375º
400º
400º
400º
350º
350º
375º
325º
TIME
3 minutes
2 - 3 minutes
2 - 3 minutes
3 - 4 minutes
2 minutes
Canadian Bacon
Ham Steaks
Broiled Ham
Beef Tenderloin
Minute Steaks
Club Steak, 1” thick
Hamburgers
3 - 4 minutes
3 - 4 minutes
3 - 5 minutes
3 - 4 minutes
3 - 4 minutes
3 - 4 minutes
2 - 3 minutes
Cheeseburgers
Melted Cheese Sandwich
Hot Dogs
7
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CLEANING INSTRUCTIONS - STANDARD AND GROOVED GRIDDLES
PREPARATION
Set temperature control to 220ºF. Allow
griddle temperature to drop to 220ºF before
proceeding.
CAUTION:
BURN HAZARD
Griddle will be hot during
portions of this cleaning
procedure.
Always heat-protective gloves
and apron.
FREQUENCY
TOOLS
Daily
Griddle Brick or Pumice Stone, Fiber Brush
Plastic Scouring Pad, Plastic Scraper
Contoured Scraper (grooved griddle)
Mild Detergent, Non-Abrasive Cleanser
Clean Soft Cloth / Sponge
CAUTION:
ELECTRIC
SHOCK HAZARD
CLEANING
Pour a small amount of water on the griddle surface and let it “sizzle”.
Do not submerge griddle in
water.
Clean the griddle surface:
a. For standard griddles, use a pumice stone or griddle brick to
scrape food waste. Clean the griddle surface down to bright
metal. Wipe off any remaining powder residue.
b. For grooved-surface griddles, use the supplied contoured
scraper to scrape food waste. Clean the griddle surface down
to bright metal.
IMPORTANT: DO NOT spill
or pour water into controls,
control panel or wiring.
DO NOT submerge griddle in
water. Damage to internal
components will occur.
Damage to internal
components from water
damage is not covered by
warranty.
Use a soft-bristled fiber brush in a circular motion to remove any
remaining food particles.
Turn temperature control to OFF. Allow the griddle surface to cool,
then wipe the surface with a clean cloth. Dry the griddle surface
thoroughly.
IMPORTANT: NEVER USE
STEEL WOOL TO CLEAN
THE GRIDDLE SURFACE!
DO NOT use detergent or
oven cleaner to clean the
griddle surface.
IMPORTANT: SEASON THE COOKING SURFACE AFTER EACH
CLEANING. Refer to page 6.
At least once each day, the grease trough must be thoroughly cleaned.
Using a scraper, remove all grease and food waste from the grease
trough by pushing it down the waste hole and into the grease drawer.
IMPORTANT: DO NOT use
steel wool or abrasive
cleansers for cleaning the
griddle cabinet.
After scraping all cooking waste from grease trough into the grease
drawer, take the grease drawer to kitchen cleaning area and properly
dispose of all waste.
a. Clean drawer with hot water and a mild detergent.
b. Dry drawer thoroughly and reinstall in griddle.
Clean the splash guard in the sink with warm water and mild detergent,
or in the dishwasher. Rinse thoroughly and reinstall.
Wipe down exterior of griddle cabinet with a clean cloth and
non-abrasive cleanser. Rinse thoroughly with water and a clean cloth.
Dry with a soft clean cloth
Procedure is complete.
8
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CLEANING INSTRUCTIONS - CHROME PLATED GRIDDLES
PREPARATION
Set temperature control to 220ºF. Allow
griddle temperature to drop to 220ºF before
proceeding.
CAUTION:
BURN HAZARD
Griddle will be hot during
portions of this cleaning
procedure.
Always heat-protective gloves
and apron.
FREQUENCY
TOOLS
Daily
4” Razor-Style Scraper, Soft Bristle Brush
Mild Detergent, Non-Abrasive Cleanser
Clean Soft Cloth / Sponge
CAUTION:
ELECTRIC
CLEANING
SHOCK HAZARD
Pour a small amount of water on the griddle surface and let it “sizzle”.
Do not submerge griddle in
water.
Use a 4” razor-style scraper to clean the remaining food particles from
the griddle surface
IMPORTANT: DO NOT spill
or pour water into controls,
control panel or wiring.
IMPORTANT: NEVER USE GRIDDLE BRICKS, PUMICE STONES
OR STEEL WOOL TO CLEAN THE GRIDDLE SURFACE!
DO NOT use detergent or oven cleaner to clean griddle surface.
DO NOT submerge griddle in
water. Damage to internal
components will occur.
Damage to internal
IMPORTANT: NEVER BANG OR TAP METAL IMPLEMENTS,
SPATULAS, POTS, PANS, OR SCRAPERS ON THE GRIDDLE
SURFACE!
components from water
damage is not covered by
warranty.
Use a soft-bristled fiber brush in a circular motion to remove any
remaining food particles.
Turn temperature control to OFF. Allow the griddle surface to cool,
then wipe the surface with a clean cloth. Dry the griddle surface
thoroughly.
IMPORTANT: DO NOT use
griddle bricks, steel wool or
abrasive cleansers to clean
chrome-plated cooking
surface.
At least once each day, the grease trough must be thoroughly cleaned.
Using a scraper, remove all grease and food waste from the grease
trough by pushing it down the waste hole and into the grease drawer.
IMPORTANT: DO NOT use
steel wool or abrasive
cleansers for cleaning the
griddle cabinet .
After scraping all cooking waste from grease trough into the grease
drawer, take the grease drawer to kitchen cleaning area and properly
dispose of all waste.
a. Clean drawer with hot water and a mild detergent.
b. Dry drawer thoroughly and reinstall in griddle.
IMPORTANT:
Never bang or tap metal
implements, spatulas, pots,
pans or scrapers on the
griddle surface.
Clean the splash guard in the sink with warm water and mild detergent,
or in the dishwasher. Rinse thoroughly and reinstall.
Wipe down exterior of griddle cabinet with a clean cloth and
non-abrasive cleanser. Rinse thoroughly with water and a clean cloth.
Dry with a soft clean cloth
Procedure is complete.
9
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TROUBLESHOOTING SUGGESTIONS
DESCRIPTION
POSSIBLE PROBLEM
SUGGESTED REMEDY
Griddle will not heat
Circuit breaker off or tripped
Reset circuit breaker
Temperature control knobs not set to
desired temperature
Set to desired temperature
One section does not
heat
Contact Wells Authorized Service
Agency for repairs
Damaged internal component
Grease drawer full or not installed
Damaged internal component
Empty grease drawer.
Install properly
Griddle drips grease
Contact Wells Authorized Service
Agency for repairs
NOTE: There are no user serviceable components in the griddle. In all
cases of damage or malfunction, contact your Authorized Wells Service
Agency for repairs.
10
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IMPORTANT: Use only
factory authorized service
parts and replacement
filters.
For factory authorized
service, or to order factory
authorized replacement parts,
contact your Wells authorized
service agency, or call:
Wells Bloomfield, LLC
2 Erik Circle
P. O. Box 280
Verdi, NV 89439
Service Parts Dept.
phone: (775) 689-5707
fax:
(775) 689-5976
Service Parts Department can
supply you with the name and
telephone number of the
WELLS AUTHORIZED
SERVICE AGENCY
nearest you.
11
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Commercial Food Equipment Service Association
Wells Bloomfield proudly supports CFESA
Commercial Food Equipment Service Association
SERVICE TRAINING -- QUALITY SERVICE
Genuine Parts
Protect - YOU - All - Ways
CUSTOMER SATIISFACCTION
WELLS BLOOMFIELD, LLC
2 ERIK CIRCLE, P. O. Box 280 Verdi, NV 89439
telephone: 775-689-5703
fax: 775-689-5976
PRINTED IN UNITED STATES OF AMERICA
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