|
Installation and User’s
Guide
RIM 857 Wireless
TM
Handheld
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FCC compliance statement (USA)
FCC Class B Part 15
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
•
•
This device may not cause harmful interference, and
This device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications to this unit not expressly
approved by the party responsible for compliance could
void the user’s authority to operate this equipment.
WARNING
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s
instructions, may cause interference harmful to radio
communications.
There is no guarantee, however, that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
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•
Consult the dealer or an experienced radio/ TV technician for
help.
Industry Canada Certification
This device complies with Industry Canada RSS 119, under
certification number 2503 195 677A.
IC Class B compliance
This device complies with the Class B limits for radio noise emis-
sions as set out in the interference-causing equipment standard enti-
tled “Digital Apparatus,” ICES-003 of Industry Canada.
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Contents
Industry Canada Certification ................................................4
IMPORTANT SAFETY INFORMATION...................................9
Welcome to your wireless solution ............................................13
New for version 2.0.................................................................14
Upgrading to version 2.0 .......................................................14
Contents of your package ......................................................15
System Requirements .............................................................15
About this guide......................................................................16
Customer support ...................................................................17
Get to know your handheld .........................................................19
Handheld components...........................................................19
Description of keys .................................................................23
Setting the date and time .......................................................37
Setting message notification ..................................................37
Using password protection ...................................................38
Summary and tips...................................................................44
Start sending email ........................................................................45
Turning the radio on and off.................................................45
Registering with the network................................................46
Installing the Desktop Software............................................48
Connect the handheld to your PC ........................................48
Sending a message ..................................................................50
Reading a message..................................................................52
Summary ..................................................................................54
Using the Desktop Software........................................................55
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Installation and setup .............................................................55
Loading handheld applications ............................................56
Synchronizing PIM .................................................................59
Composing and sending messages.............................................61
Setting message options.........................................................61
Setting level of importance ....................................................62
Choosing a send method .......................................................63
Sending one-time messages...................................................64
Sending messages to many contacts ....................................65
Using AutoText .......................................................................67
Automatic formatting.............................................................73
Inserting symbols....................................................................75
Receiving and reading messages ................................................79
Received message options .....................................................79
Receiving long messages .......................................................81
Sending file attachments........................................................82
Summary and tips...................................................................86
Managing messages.......................................................................89
Saving messages......................................................................89
Searching messages ................................................................93
Deleting messages...................................................................99
Editing messages...................................................................102
Resending a message............................................................103
Marking a message as unread .............................................104
Marking all messages read ..................................................105
Summary and tips.................................................................106
Using the Address Book .............................................................109
Setting Address Book options.............................................109
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Adding addresses .................................................................110
Viewing addresses ................................................................114
Deleting addresses ................................................................116
Searching addresses..............................................................116
Managing Tasks and Appointments........................................119
Using the Tasks function .....................................................119
Using the Calendar function ...............................................124
Using the MemoPad function .............................................139
Using the Calculator function .............................................142
Setting the alarm ...................................................................149
Customizing handheld options ..........................................151
Handheld options .................................................................152
Frequently asked questions .......................................................161
Alarm ......................................................................................161
Battery.....................................................................................161
Storage ....................................................................................162
Home screen ..........................................................................163
LCD screen .............................................................................163
Messages.................................................................................164
Punctuation ............................................................................166
Desktop Software..................................................................166
Resetting the handheld ........................................................166
Specifications................................................................................169
Research In Motion Limited Software License Agreement.171
Terms and Conditions..........................................................171
Limited Warranty .........................................................................175
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Index...............................................................................................179
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IMPORTANT SAFETY
INFORMATION
Please read these safety instructions and the operation instructions
provided in this manual before operating the RIM 857 Wireless
Handheld or its charging cradle. Retain these instructions for future
use.
Remember to follow any special regulations governing the use of
the RIM 857 Wireless Handheld and always switch it off in areas
where radio devices are forbidden, or when it may cause
interference or danger. Any safety laws and regulations pertaining
to the use of cell phones and two-way radios will likely apply to
your use of the handheld. We encourage you to follow such laws
and regulations at all times. In particular, please observe all
restrictions on the use of radio equipment in fuel depots (fuel
storage and distribution areas), chemical plants, where blasting
operations are in progress or in any other area in which restrictions
on radio transmissions are imposed. In addition, the RIM 857
Wireless Handheld should not be used in locations that may be
hazardous including, without limitation, locations in which
hazardous or combustible gases may be present.
The RIM 857 Wireless Handheld is not an FAA-approved electronic
device for use on aircraft. Switch off the handheld when in an
aircraft. The effect of the use of the handheld in an aircraft is
unknown. Such use may affect aircraft instrumentation,
communication and performance, may disrupt the network, and
may be illegal.
Operation of any radio transmitting equipment, including the
handheld, may interfere with the functionality of inadequately
protected medical devices, including pacemakers. Consult
a
physician or the manufacturer of the medical device if you have any
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questions. Additionally, while most modern equipment is
adequately shielded from radio signals such that your handheld
will not interfere with the operation of such equipment, certain
electronic equipment, including automotive systems, may not be
shielded against the radio signals from your handheld. You should
check with the manufacturer of your motor vehicle or the
manufacturer’s representative to determine whether the use of the
handheld will present any safety issues.
Avoid using the handheld in any environment requiring your full
attention, such as when driving a vehicle. If you need to use your
handheld while driving, have a passenger in the vehicle use the
handheld for you, or find a safe location to halt your vehicle prior to
using the handheld. Do not use the charging cradle as a means of
storing your handheld while in a vehicle.
Do not use any cradle, charging unit, or any other
accessory or attachment that is not manufactured or
supplied by RIM or an authorized RIM accessories supplier.
Use of any accessory or attachment that is not supplied or
approved for use by RIM in conjunction with the handheld is
not permitted as it may cause hazards.
WARNING
Do not place the RIM 857 Wireless Handheld or its charging cradle
on any unstable surface, such as a cart, stand, tripod, bracket, or
table. It may fall, causing serious injury to a child or adult, and
serious damage to the handheld.
Discard the handheld properly. As the unit contains a lithium
battery, neither the handheld nor the lithium battery should be
disposed of in fire. Dispose of the handheld containing the lithium
battery in accordance with the laws and regulations in your area
governing disposal of such cell types. Contact RIM if you have any
questions concerning disposal of the handheld or the lithium cell.
The handheld should be operated only from the type of power
source indicated on the marking label. Refer to the operating
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instructions starting on page 21 for more information on the battery
and power supply. Do not overload wall outlets, extension cords, or
integral convenience receptacles as this may result in a risk of fire or
electric shock.
Never push objects of any kind into the RIM 857 Wireless Handheld
through openings as they may short-out parts and this may result in
a fire or electric shock. Never spill liquid of any kind on the
handheld or its charging cradle. Unplug the charging cradle from
the wall before cleaning. Do not use liquid or aerosol cleaners.
IMPORTANT UL SAFETY
INSTRUCTIONS
Read these instructions. Keep these instructions. Heed all warnings.
Follow all instructions.
Do not use this apparatus near water. Clean only with a dry cloth.
Do not install near any heat sources, such as radiators, heat
registers, stoves, or other apparatus (including amplifiers) that
produce heat.
Do not defeat the safety purpose of the polarized or grounding-type
plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding
prong. The wide blade or the third prong are provided for your
safety. If the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the point where
they exit from the apparatus.
Only use attachments/ accessories specified by the manufacturer.
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Unplug this apparatus during lightning storms or when used for
long periods of time.
Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way, such as
when the power-supply cord or plug has been damaged, liquid has
been spilled or objects have fallen into the apparatus, it has been
exposed to rain or moisture, does not operate normally, or has been
dropped.
To reduce the risk of fire or electric shock, do not expose
this apparatus to rain or moisture.
WARNING
Adjust only those controls that are covered in this manual. An
improper adjustment of other controls may result in damage and
will often require extensive work by a qualified technician to
restore the handheld or charging cradle to its normal operation.
Failure to observe all safety instructions contained in this
manual will void the Limited Warranty, and may lead to
suspension or denial of services to the offender, or legal action,
or both.
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Welcome to your wireless
solution
The RIM 857 Wireless Handheld is a powerful computer with a full-
featured Address Book, Appointment Calendar, MemoPad, and
Task List. Unlike other PIM products, the RIM 857 Wireless
Handheld includes an integrated wireless modem. Your package
will also include the RIM 857 Wireless Handheld Charging Cradle
and the Desktop Software, which allows you to synchronize with
popular desktop personal information management (PIM) software.
Get ready to experience the power of messaging with your
handheld using functions such as:
•
•
Messages: Receive, read, reply to, compose, forward, save, file,
and delete messages.
Compose: Create and send messages to Internet email
addresses.
•
•
Saved Messages: Store messages for future viewing.
Search Messages: Locate messages in seconds with the
powerful search tool.
•
Address Book: Store your personal directory of contact
information, such as multiple phone and fax numbers, and
email addresses. Enter notes for individual contacts and search
the database to find specific contacts.
•
Calendar: Keep track of appointments using one of the four
calendar views: Day, Week, Month, or Agenda.
•
•
•
Tasks: Add, edit, and delete tasks and mark tasks as complete.
Alarm: Set the alarm on the handheld to sound daily.
MemoPad: Compose, edit, and delete notes, memos and lists.
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14
Welcome to your wireless solution — New for version 2.0
•
•
Calculator: Perform basic mathematical operations and
conversions.
Options: Customize the way the handheld notifies you of new
messages; set the password; add, edit, and delete AutoText
entries; set the current date; program the automatic on/ off
feature.
•
•
Lock: Lock the handheld with a password security screen so
that only you can use it. (This function is only visible in the
Home screen after you have set a password.)
Turn Wireless Off / Turn Wireless On: Turn the handheld’s
communications, such as during a flight. Turn on the radio
again to send and receive messages.
•
Power Off: Turn off the handheld at night or on weekends.
New for version 2.0
The handheld (pre-installed with version 2.0 software) has an
updated Search Messages function, which lets you create and save
pre-defined searches on the handheld. You can use these searches in
the Messages, Saved Messages, or Search Messages screens to find
messages sent to a particular address or containing specific text.
(See page 93 for more information.) The expanded Calendar
function now supports recurring calendar appointments and offers
you one of four views: Day, Week, Month, or Agenda.
For a complete list of new features for version 2.0 of the software,
refer to the README.txt file, found on your installation CD-ROM.
Upgrading to version 2.0
If you are currently using a previous version of the Desktop
Software, you should upgrade to version 2.0. Before installing the
new software on your desktop and your handheld, you should
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Welcome to your wireless solution — Contents of your package
perform a backup to store the contents of your handheld (such as
Address Book entries, messages, and calendar items) on your PC.
See Chapter 3 or the Backup and Restore online help for instructions
on performing a backup.
Once you have backed up your handheld information to your PC,
follow the instructions on page 48 to install.
Contents of your package
Your package should contain the following:
•
•
•
•
•
•
Handheld
Charging Cradle
Holster
This Installation and User’s Guide
Handheld Getting Started Card
Installation CD-ROM
If something from this package is missing or not working properly,
contact the point of purchase.
System Requirements
The following components are required to install the Desktop
Software:
•
•
Intel-compatible 486 or higher desktop with an available serial
port
Windows 95/ 98/ 2000 with 8 Mb of RAM
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Welcome to your wireless solution — About this guide
About this guide
This guide provides information for operating the handheld and for
installing the Desktop Software.
Notes will appear in this format and will contain additional
information to help you perform the task being described.
Note
Tip
Tips provide information about performing tasks and offer
different options to perform tasks.
A summary, including a list of relevant tips, is included at the end
of each chapter.
The ‘Frequently asked questions’ chapter will help you further with
your handheld. As well, the Desktop Software offers online help to
guide you and answer your questions. To open the online help,
select Help from any active window.
About Research In Motion
RIM is a world leader in the mobile communications market. Our
current product portfolio includes mobile email solutions, wireless
handhelds, and wireless modems.
RIM has a history of developing breakthrough wireless data
solutions. Our products are based on industry-leading technologies,
providing superior radio coverage, small size, high performance
and long battery life. They offer the freedom of mobility and the
ability to stay in touch with people and information. And as people
discover new uses for wireless data technology, RIM will continue
to address their needs and help them discover new frontiers in
wireless data.
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1
Get to know your handheld
This chapter will help you get acquainted with your handheld
before you start sending and receiving email.
Handheld components
Figure 1: Front view of handheld
Here are some details on the handheld’s main components:
LCD screen
The LCD screen is your interface with functions such as composing
and reading messages, setting tasks and appointments, viewing and
editing contact information, customizing device options, and
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Get to know your handheld — Handheld components
performing basic mathematical calculations. The Home screen
displays the current signal strength and battery level of the
handheld.
In low light conditions, you can increase the readability of the LCD
by using the backlighting feature. To activate backlighting, press the
silver key once. The backlight will shut off automatically if you do
not press any keys or use the trackwheel for more than 20 seconds.
(You can manually turn off the backlighting by pressing the silver
key again.)
Keyboard and trackwheel
The 33-key QWERTY keyboard provides access to all of the regular
alphabetic characters; numeric characters,
a
symbols library,
punctuation, and special characters can be generated using the
orange ALT key in combination with the other keys. For easy typing,
hold the device in both hands and use your thumbs. Roll and click
the trackwheel for navigation and selection.
A trackwheel that clicks!
The trackwheel on the handheld has a unique feature for greater
usability and performance: it clicks! Pressing down on the
trackwheel with your thumb is comparable to the clicking function
of your PC mouse. Click to open menus and to select functions and
menu options.
Holster (belt clip)
A holster, equipped with a belt clip, accompanies the handheld.
While in the holster, the handheld is protected and wearable. You
can choose different forms of message notification based on whether
the handheld is in or out of the holster.
When you receive a new message and remove the handheld from
the holster within five seconds, notification (based on how you’ve
set it) stops and the most recently received message will be open. If
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Get to know your handheld — Handheld components
you pull the handheld out of the holster and quickly replace it,
notification stops but the message will remain marked unread. See
“Setting message notification” on page 37 for information on
notification options.
Serial port
The serial port on the bottom of the handheld fits into the prongs of
the docking cradle. You must connect the docking cradle to your PC
to use the Desktop Software (provided on the CD with your
package).
The Desktop Software supports standard USB-to-serial port
converters. See Chapter 3, “Using the Desktop Software”, for more
information on installation procedures and serial connection details.
Docking cradle
The docking cradle provides a link between the handheld and your
PC, so that you may use the Desktop Software provided with your
package. See Chapter 3, “Using the Desktop Software” for more
information on the cradle and the capabilities of the Desktop
Software.
Charger
The handheld is designed to operate for one week or more on a full
charge; exact battery life, however, will depend on factors such as
usage and quality of coverage. The handheld contains an internal
lithium cell. The docking cradle (see description above) is also used
to recharge this cell.
To charge the handheld, connect the AC adapter to the cradle's
serial port connector, plug into a wall outlet, and insert the
handheld into the cradle. The Desktop Software does not need to be
running for charging to occur, nor does the cradle need to be
connected to your PC. When the handheld is charging, the battery
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Get to know your handheld — Turning on your handheld
icon will change to a charging icon. Once the handheld is fully
charged, the battery icon will replace the charging icon. See page 33
for a list of handheld status icons.
The handheld can be kept at a full charge by “topping up” the
battery every day for 10-15 minutes. From an empty battery, a full
charge can be achieved in approximately 3 hours. It is not necessary
to drain the battery completely before recharging.
If the battery level becomes too low, the signal strength bars (located
in the top right corner of the Home screen, next to the battery icon)
will be replaced by “BAT”. This is an indication that it is time to
recharge the handheld. In this state, all radio functions, such as
sending and receiving email, will be disabled until the battery is
recharged.
Turning on your handheld
When you receive your handheld, you must first insert it into the
charging cradle and allow it to charge to full battery power. (You
can view the strength of the battery in the top right corner of the
Home screen.) See page 48 for more information on connecting your
handheld to your PC.
1. Press the silver key to turn on the handheld. From the Home
screen you can select any of the handheld’s main functions.
2. Using the trackwheel, scroll through the icons to view the
functions. The name of each function appears at the bottom of
the screen.
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Get to know your handheld — Turning off the handheld
3. To select a function, scroll to the appropriate icon and click the
trackwheel to open that function’s screen.
You can also select a function by pressing the underlined
character in the function’s name. For example, press M for
Messages.
Tip
Turning off the handheld
There are two methods of turning off the handheld:
•
•
Press and hold the silver key until the handheld turns off.
In the Home screen, scroll to the POWER OFF icon and click.
Description of keys
The following chart describes special keyboard and trackwheel
combinations that will help you navigate, compose messages, and
configure options on the handheld.
Key
Function
Power On/Off, Backlight
•
•
Press the silver key once to turn on the
handheld.
SILVER KEY
When the handheld is on, press the silver
key once to activate backlighting. Press
again to turn off backlighting. (Backlighting
will turn off automatically if you do not
press any keys for 20 seconds.)
•
Press and hold the silver key to turn off the
handheld.
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Get to know your handheld — Description of keys
Key
Function
Scrolling and selecting
•
Roll the trackwheel with your thumb to
scroll up and down through screen lines,
fields, and menu items.
TRACKWHEEL
•
Click (press down) the trackwheel with your
thumb to open menus and select options,
similar to the click function of a mouse used
with your PC.
Scroll through accented characters
•
When composing a message or entering text,
press and hold a letter key while rolling the
trackwheel to scroll through international
characters/ characters with accents. When
the desired character appears, release the
letter key.
ALT characters
The orange ALT key activates the numeric and
symbol characters, printed in orange above the
alphabetic keys.
ALT key
•
•
Press the ALT key once to affect the next
character you type.
Press and hold the ALT key while you type to
affect all characters.
An ‘A’ icon appears in the top right corner of
your screen when the ALT key is active.
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Get to know your handheld — Description of keys
Key
Function
Horizontal scroll and changing options
•
Hold the ALT key while you roll the
trackwheel to move the cursor horizontally
across screen lines (except in the Home
screen where ALT + ROLL will move the
cursor vertically).
•
Hold the ALT key while you roll the
trackwheel to scroll through field options.
Capitalize alpha characters
•
•
•
Press the SHIFT key once to capitalize the
next character that you type.
SHIFT key
Press and hold the SHIFT key while you type
so that all letters are capitalized.
Press and hold the letter to capitalize it. This
feature only works when Key Rate is set to
Slow or Fast in the Screen/Keyboard screen.
An ‘up arrow’ icon appears in the top right
corner of your screen when the SHIFT key is
activated.
CAPs lock
•
Press ALT + CAP (RIGHT SHIFT) to activate caps
lock mode. Any key that you press will be
typed in upper case. Press SHIFT again to
return to lower case mode.
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Get to know your handheld — Description of keys
Key
Function
NUM lock
•
Press ALT + NUM (LEFT SHIFT) to activate num
lock mode. Any key that you press in the
upper row will be typed in its numeric form.
Press SHIFT again to return to regular mode.
Select multiple messages
•
Hold the SHIFT key while rolling the
trackwheel in the Messages screen to select
more than one message. You can file, delete,
or save these messages, or mark them read
or unread.
Carriage returns, select highlighted items
•
Press the ENTER key to insert a regular
carriage return, moving your cursor to a
new line.
ENTER key
•
Press the ENTER key to select the highlighted
item. Instead of clicking the trackwheel to
select the item, you can press the ENTER key
to perform your task.
Delete previous characters
•
Press the BACKSPACE key to move the cursor
backwards and delete characters to the left
of the cursor position.
BACKSPACE
key
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Get to know your handheld — Description of keys
Key
Function
Delete characters ahead of cursor, delete
messages
•
•
Press the DEL key to erase characters to the
right of the cursor position.
Press the DEL key while composing
a
message to delete the selected character
only.
•
Press the DEL key in the Messages screen to
delete the selected message. If you scroll to a
date in the Messages screen and press DEL, a
message appears asking if you wish to
delete all messages prior to that date.
Esc from screens/menus
•
•
Press the ESC key to hide (close) a menu.
Press the ESC key repeatedly to return to the
Home screen.
Escape key
(under
trackwheel)
•
Press the ESC key to cancel an action.
Insert a space, scroll through field options
•
•
•
Press the SPACE key to insert
between characters while you type.
a
space
SPACE key
Press the SPACE key to insert the ‘@’ and ‘.’
characters in Email fields.
Press the SPACE key to toggle through field
options.
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Get to know your handheld — Description of keys
Key
Function
Open symbols library for extra characters
•
Press ALT+SPACE to open the Select Symbol
screen, from which you can insert the
symbol you need.
Symbols screen
As described in the chart above, you can press ALT+SPACE to open
the Select Symbol screen. The following characters are available for
you to insert into your message:
To select a symbol, either scroll to a symbol and click, or press the
associated alpha key under the desired symbol. You will return to
your message with the symbol inserted.
LCD interface
The handheld’s LCD screen is composed of the Home screen,
function screens that are launched from the Home screen, and
menus within each function. Icons are used throughout for message
status, handheld status, and navigational aid. The following
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Get to know your handheld — Description of keys
sections provide details on the handheld’s screens, menus, and
icons.
Backlighting
•
When the handheld is on, press the silver key to activate
backlighting.
•
Backlighting is disabled after 20 seconds if you do not press a
key or move the trackwheel. You can manually turn off the
backlighting by pressing the silver key again.
Function screens
The functions list appears on the Home screen in rows of icons. To
open a function’s screen, scroll to an icon and click the trackwheel
(or, press the underlined character in the function name).
Home screen
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Get to know your handheld — Description of keys
The following chart shows each function icon and describes the
corresponding function:
Icon
Description
Receive, read, reply to, compose, forward, save,
file, and delete messages.
Messages
Compose
Type and send messages to Internet email
addresses.
Store important messages for future reference.
Saved
Messages
Locate messages in seconds with the powerful
search tool.
Search
Messages
Store your personal directory of contact
information, such as multiple phone, fax
numbers, and email addresses. Use the search
function to locate a specific contact.
Address
Book
Keep track of appointments using one of the
four calendar views: Day, Week, Month, or
Agenda.
Calendar
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31
Get to know your handheld — Description of keys
Icon
Description
Add, edit, and delete tasks and mark tasks as
complete.
Tasks
Set the alarm on the handheld to sound daily.
Alarm
Compose, edit, and delete important notes and
memos.
MemoPad
Calculator
Perform basic mathematical operations and
conversions.
Customize the way the handheld notifies you of
messages; set the password; customize Autotext;
set the date/ time; program the automatic on/ off
feature.
Options
Lock
Lock the handheld with a password security
screen so that only you can gain access to it. This
icon will only appear on the Home screen after
you have set a password.
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Get to know your handheld — Description of keys
Icon
Description
Turn the handheld’s radio off when it may
interfere with other radio communications, such
as during flight. You will not be able to send or
receive messages until you turn the radio on
again.
/
Turn
Wireless
On/ Turn
Wireless Off
Turn off the handheld whenever you prefer not
to receive email messages or when you wish to
conserve battery power. All queued messages
will be delivered to your handheld once you
turn it back on.
Power Off
Function menus
Menus provide a list of options for the current function. You can
open a function screen’s menu by clicking the trackwheel; the menu
appears on top and covers approximately half of the screen’s width.
Address Book function menu
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Get to know your handheld — Description of keys
Icons and graphical tools
Home screen components
The Home screen appears when you turn on the handheld. It is your
starting point for using the handheld’s functions.
Home screen display
In any of the function screens, press the ESC key to return to this
Home screen. For a description of each function, see page 29.
Handheld status icons
These icons appear on the handheld’s LCD screen to indicate
battery power, coverage levels, and keyboard modes.
Icon
Description
Battery power indicator
Coverage strength indicator
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Get to know your handheld — Description of keys
Icon
Description
Charging indicator
Data is being sent
Data is being received
ALT key mode is activated
SHIFT key mode is activated
NUM lock mode is activated
Unread messages waiting
Message status icons
These icons appear on the handheld’s LCD screen to indicate the
status of pending, sent, and received messages.
Icon
Description
Message is being sent
Message has been sent out to the network
Message pending (will be sent later)
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Get to know your handheld — Description of keys
Icon
Description
Composed message has been saved (not sent yet)
Unread message transmission error
Message returned, message transmission error
New, unread message has been received
Message has been read.
Status of message is high
Scrolling through options
The handheld provides alternate methods of performing the same
function (e.g. using hotkeys instead of the trackwheel). In particular,
there are four ways to change the configurable options on your
handheld. These alternatives apply to all screens where you can
change options, such as in the Date/Time, the New Appointment,
or the Daily Alarm screens.
•
Use the menu. While in an option field, click to view the menu.
Scroll to Change Options and click. A dialog box appears where
you can scroll through your options. Once you reach the option
you prefer, click the trackwheel. After setting all of the options
in the screen, click to view the menu. Scroll to Save Options and
click.
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Get to know your handheld — Description of keys
•
•
•
Use ALT + roll. Hold the ALT key while rolling the trackwheel to
scroll through the options. Release the ALT key once you reach
your desired setting.
Use the keyboard. You can press the letter or number which
represents your choice. For example, if you are in a time field,
press the first number of the hour you want to specify.
Use the SPACE key. You can use the SPACE key to scroll through
your options. Release the SPACE key once you have set the field
to your preference. This method is used throughout the guide.
Navigational icons
These icons appear on the handheld’s LCD screen to indicate
positions within fields, lists, menus, and screens.
Icon
Description
Indicates the cursor position
You are at the bottom of a menu or screen; scroll
the trackwheel up to view more items.
You are at the top of a menu or screen; scroll the
trackwheel down to view more items.
You can scroll the trackwheel up or down to view
more screen or menu items.
You can scroll the trackwheel left or right to
continue viewing icons on the functions list.
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Get to know your handheld — Setting the date and time
Setting the date and time
1. In the Home screen, scroll to the OPTIONS icon and click.
2. In the Device Options screen, scroll to Date/ Time and click.
The Date/Time screen appears. Scroll to the field you would
like to set, then press the SPACE key to scroll through your
options.
3. Click the trackwheel to view the menu. Scroll to Save Options
and click.
You return to the Device Options screen.
Setting message notification
You can customize the way the handheld notifies you when you
receive a message.
1. In the Home screen, scroll to the OPTIONS icon and click.
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Get to know your handheld — Using password protection
2. In the Device Options screen, scroll to Notify and click. The
Notify screen appears. Scroll to the field you would like to set,
then press the SPACE key to scroll through your options.
3. Click the trackwheel to view the menu. Scroll to Save Options
and click.
You return to the Device Options screen. See page 154 for more
information on the notification options.
Using password protection
By setting a password for your handheld, you ensure greater
security against others using the handheld.
You can specify the length of time that the handheld is idle before
the password security screen appears. Once the handheld is left idle
for that amount of time, you will need to type your password to use
the handheld.
You can also manually activate the password security screen by
selecting the Lock function from the Home screen. You should lock
your handheld if you leave it unattended.
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Get to know your handheld — Using password protection
If you do not want the password security screen to appear, you
must disable your password in the Security screen.
Password security screen
If you have entered information in the Owner screen of the
Options function, it will appear on the password security
screen. We recommend that you include your own (or your
company’s) contact information in case the handheld is lost.
Note
If an incorrect password is entered 10 times, all information
could be erased from the handheld for security reasons.
The handheld’s radio is turned off and the radio icon is
removed from the Home screen. You will need to reload the
applications before you can use your handheld again. You
should regularly backup any information from your
handheld that might not have originated on your PC. See
Chapter 3 or the Backup and Restore online help for more
information.
To enable password protection
You should set a password so that no one can use your handheld
without knowing the password.
1. In the Home screen, scroll to the OPTIONS icon and click.
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Get to know your handheld — Using password protection
2. In the Device Options screen, scroll to Security and click. The
Security screen appears. While in the Password field, press the
SPACE key to enable the password. A dialog box appears,
prompting you to enter a minimum 4 character password. Press
ENTER when you are finished. You will have to enter your
password again to verify it.
3. In the Security Timeout field, set how much idle time should
pass before the password security screen will appear. Press the
SPACE key to scroll through your options. Release the SPACE
key once you have set the field to your preference.
4. Click the trackwheel to view the menu. Scroll to Save Options
and click.
You return to the Device Options screen.
If the password is enabled, you will need to enter it when
connecting the handheld to your PC for use with the Desktop
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Get to know your handheld — Using password protection
Manager. With the handheld in the cradle, you must type your
password before you can gain access to the Desktop Manager tools.
The password security screen will show your contact
information (if you have entered it in the Owner screen) or it
will prompt you to “Press any key”. Type the first letter of
your password to gain access to the Enter Password dialog
box. Type the remaining letters of your password to resume
using the handheld.
Note
Once you have set a password, you need to enter it to use
the Security screen again. In addition, if you turn off the
handheld with the password security screen enabled, you
will need to enter the password once you turn on the
handheld again.
To lock the handheld
Once you have enabled your password in the Security screen, you
can lock the handheld whenever you like. A lock icon will appear
on the Home screen.
1. In the Home screen, scroll to the LOCK icon and click.
2. The password security screen appears and you will need to
enter your password to use the handheld.
The information you entered in the Owner screen of the
handheld options will appear on the password security
screen. If you did not enter any information, default
information appears. See page 156 for more information on
the Owner screen.
Note
To change your password
1. In the Home screen, scroll to the OPTIONS icon and click.
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Get to know your handheld — Using password protection
2. In the Device Options screen, scroll to Security and click. A
dialog box appears, asking you to type your password. Once
you do so, press ENTER to open the Security screen.
3. Click to view the menu. Scroll to Change Password and click.
4. A dialog box appears, prompting you to enter a new password
(minimum 4 characters). Press ENTER when you are finished.
You will have to enter your new password again to verify it.
5. Click the trackwheel to view the menu. Scroll to Save Options
and click.
You return to the Device Options screen with your password
changed.
To disable password protection
Once you disable your password, the password security screen will
no longer appear.
1. In the Home screen, scroll to the OPTIONS icon and click.
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Get to know your handheld — Using password protection
2. In the Device Options screen, scroll to Security and click. A
dialog box appears, asking you to type your password. Once
you do so, press ENTER to open the Security screen.
3. While in the Password field of the Security screen, press the
SPACE key to change the Password option to Disabled.
4. Click the trackwheel to view the menu. Scroll to Save Options
and click.
You return to the Device Options screen.
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Get to know your handheld — Summary and tips
Summary and tips
In this chapter, you learned about the various components and
features of the handheld. You’ve also performed a basic setup
including setting the date and time, setting message notification,
and enabling password protection. You’re now ready to start
sending email.
Getting to know your handheld - Tips
•
Press the first letter of an item in an options list, menu, or choice list to
jump directly to the item.
•
•
•
•
Press Y to select Yes in a pop-up dialog box.
Press N to select No in a pop-up dialog box.
Press C or ESC to select Cancel in a pop-up dialog box.
Press ALT and click the trackwheel to select an icon. Roll the
trackwheel to move the icon to another position, and click the
trackwheel to “drop” it into the new position.
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Start sending email
Now that you’re more familiar with the handheld, you can start
sending and receiving email! The following steps will help you get
started:
1. Turn on the radio.
2. Register with the wireless network (if necessary).
3. Install the Desktop Software on your PC.
4. Connect the handheld to your PC using the cradle.
5. Send a test message.
6. Read the test message.
Turning the radio on and off
When you receive your handheld, you must first insert it into the
charging cradle and allow it to recharge to full battery power. The
wireless radio will be turned off, and the handheld cannot
communicate over the network. You must turn on the radio before
you can send and receive messages.
In the Home screen, scroll to the TURN WIRELESS ON icon
and click.
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Start sending email — Registering with the network
You will notice that the TURN WIRELESS ON icon was an
antenna, but when you select the icon, the function name changes to
TURN WIRELESS OFF and the icon changes to an airplane. The
airplane icon is a reminder to turn off your handheld’s radio when
on an airplane, in a hospital, or any place where it may interfere
with other radio transmissions and frequencies. The icon will
change depending on whether the wireless radio is on or off.
You should turn off your handheld’s radio if you are going to
be out of coverage for an extended period of time. Turning
off the radio will greatly improve battery life. See page 161
for more information on saving battery life.
Note
There should be two messages in the Messages screen when you
first receive your handheld to introduce you to your handheld and
some of its basic features.
Registering with the network
After you turn on the wireless radio, a Registration message should
arrive. In the rare case that the Registration message does not arrive,
check the Home screen to ensure you are in coverage. (You are in
coverage if you have one or more bars beside the coverage indicator
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Start sending email — Registering with the network
in the top right corner of the Home screen.) Register your handheld
using this procedure.
1. In the Home screen, scroll to the OPTIONS icon and click.
2. In the Device Options screen, scroll to Network Settings and
click.
3. In the Network Settings screen, ensure that the Roaming field
is set to your country (U.S. or Canada) and that the Radio field
is set to On. Verify that the Status field is set to Active.
4. Click to view the menu. Scroll to Register Now and click.
If you are in coverage, the Registration message should arrive
within a few seconds.
If the Status field in the Network Settings screen is not set
to Active, contact customer support.
Note
You may also need to re-register your handheld each time
you load new applications using the Desktop Software’s
Application Loader tool. See Chapter 3 or the Application
Loader online help for more information.
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Start sending email — Installing the Desktop Software
Installing the Desktop Software
You must install the Desktop Software in order to synchronize your
Personal Information Management data, and use the other Desktop
Software tools.
1. Insert the CD-ROM into the appropriate drive. The Setup
program starts automatically. Follow the instructions on your
screen, using the default paths and names recommended for
the Desktop Software.
2. When Setup is complete, you may choose to open the README
file and run the Desktop Software right away.
Connect the handheld to your PC
When connecting the handheld to the PC, use only the
charging cradle provided by Research In Motion Limited.
Note
When you first receive your handheld, you must insert it into
the cradle (with the AC connector plugged into a power
outlet) and allow the handheld to fully charge to activate it.
1. Ensure that you have properly installed the Desktop Software.
If it is not already open, launch the Desktop Manager by
selecting it from the Start>Programs menu.
2. Insert the end of the cradle cable into a COM port on the back of
your PC. Connect the AC adapter to the cradle cable as shown
below. Plug the AC adapter into an available power outlet.
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Start sending email — Connect the handheld to your PC
3. Secure the handheld in the cradle by inserting the connector
port on the bottom edge of the handheld into the connector
prongs of the cradle and press firmly in place.
If the password is enabled, you must enter it before you can
connect to the desktop. See page 38 for more information
on the password.
Note
4. In the Desktop Manager, ensure that your PC recognizes a
connection with the handheld. Select Options>Serial Settings to
open the Settings window. Click Detect.
The message “Handheld not found” will appear if the PC
cannot detect the handheld on a serial port.
Note
If the handheld and charging cradle cable both appear to be
connected securely, ensure that no other devices are
sharing the serial port, such as a PCMCIA card or IrDA unit.
Ensure that there is no other connectivity software running
on your PC, and that you are not using the same port as
your mouse.
5. After connection is successful, click OK to exit the Settings
window. The Desktop Manager will show the handheld’s PIN
and Current Status in the status bar.
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Start sending email — Sending a message
Sending a message
You can send a message to an existing contact or add a new contact
while composing your message.
You can also compose a message while in the Messages,
Address Book, or Saved Messages screens. Click the
trackwheel to view the menu. Scroll to Compose Message
and click. Follow steps 2-6 below to compose and send
your message.
Note
1. In the Home screen, scroll to the COMPOSE icon and click.
2. In the To: screen, click the trackwheel to view the menu; scroll
to New Address and click. (Once you have entries in your
Address Book, you can scroll to a name. See page 110 for more
information on adding Address Book entries.)
3. In the New Address screen, enter your own email address
information and press ENTER after each field.
4. Click the trackwheel to view the menu. Select Save Address by
clicking again. You return to the To: screen with your new
contact selected. Click the trackwheel to view the menu where
you select Email as your send method.
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Start sending email — Sending a message
5. Type a subject line and press ENTER to begin typing your
message. When you are finished composing your message,
click the trackwheel to view the menu; select Send Message by
clicking again.
The Messages screen shows a list of message headers for each
message you’ve sent or received; the header includes the time sent
or received, the recipient or sender, and the subject line. You will see
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Start sending email — Reading a message
one of the following icons to the left of the message header to
indicate the message’s status.
Message is being sent
Message has been sent out to the network
Message is pending (will be sent later). This icon
will appear if you are out of a coverage area or the
network is busy.
See Chapter 4 for more information on composing and sending
messages.
Reading a message
When you receive your test message, follow these steps to read it.
1. In the Home screen, scroll to the MESSAGES icon and click.
2. In the Messages screen, scroll to the new message (the message
header with an unread message icon beside it) and click to view
the menu. Select Open Message by clicking again.
Open messages quickly by double-clicking the trackwheel.
Tip
3. The new message appears on your screen. Scroll down to read
the entire message. Scroll up past the subject line of the
message to view the current folder, the message status, the
recipient(s), the sender, and the date.
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Start sending email — Reading a message
4. Press ESC to return to the Messages screen or click the
trackwheel to view the menu, then scroll to select your next
option. See Chapter 5 for more information on receiving and
reading messages.
If you slide the handheld out of the holster within five
seconds of notification, the notification stops and the most
recently-received message will be open. If you pull the
handheld out of the holster and quickly replace it,
notification stops but the message will remain closed and
marked unread. See page 37 for more information on
setting message notification options.
Note
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Start sending email — Summary
Summary
You’ve just sent and received a wireless email message. In this
chapter, you learned the steps that are required for email redirection
to occur. You can turn on the radio, register with the network,
install the Desktop Software on your PC, connect the handheld to
your PC, and enable email redirection. Read on to learn more about
the Desktop Software.
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Using the Desktop Software
The Desktop Software can synchronize your messages, contacts,
appointments, memos, and tasks between your PC and handheld.
You can also backup any important information from the handheld
to your PC, edit the Address Book and AutoText files, restore data
back to the handheld, and load new applications onto the handheld,
all using the Desktop Software’s convenient Windows interface.
You will find basic instructions in this chapter for using the
Desktop Software and its tools; you can find more detailed
information in the online help. From any window, select
Help to view procedures.
Note
Installation and setup
The previous chapter, “Start sending email” described installing the
Desktop Software and connecting your handheld to the PC for
using the Desktop Software tools. This chapter shows you how to
use the Desktop Software to get the most from your handheld.
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Using the Desktop Software — Loading handheld applications
Loading handheld applications
on the handheld and add any new applications that might be
available.
Before updating your handheld with new software using the
Application Loader, use the Backup and Restore tool to
save any important information from the handheld to your
PC. See page 58 for more information.
Note
1. Place your handheld in the cradle and connect it to your PC. In
the Desktop Manager, double-click Application Loader. The
Welcome to Application Loader window appears. The
handheld must be connected before you can load new software.
See page 48 for more information on connecting to the PC.
2. Click Next> to start the process of loading new software onto
your handheld. An Initialization Progress dialog box appears
on your PC to indicate that the Application Loader is
connecting to your handheld and is reading your handheld’s
configuration. At the same time, your handheld’s LCD will
read “Loader activity...”. Wait until initialization is complete
and the dialog box disappears. The Optional Application
Selection window appears, displaying the applications that
you can choose to download to your handheld.
3. Select the check boxes next to the names of the applications you
want to load and click Next>.
Any applications that do not have a check mark beside them
will be erased from the handheld (even if you have them
currently loaded).
4. The Existing Data Preservation window appears. In the
Application Data section, select the check box if you want to
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Using the Desktop Software — Backing up files from handheld to the PC
delete the information on your handheld (including your
messages and address book entries). If you select this check
box, ensure that any important information is backed up first.
In the Applications section, select the check box if you wish to
erase the applications from your handheld before loading
updated ones. You should select this option if you are loading
applications after a failed load operation. Click Next> to
continue.
5. The Summary window appears, displaying the application
versions that will be downloaded to your handheld. Verify that
the information is correct and click Finish.
6. The Load Progress dialog box appears and the new files are
added to your handheld.
7. When loading is complete, the Loader dialog box will indicate
whether loading was successful. If loading was not successful,
make sure that your handheld is in the cradle and the cradle is
connected to your PC properly. Then, repeat these steps. Click
OK to return to the Desktop Manager.
After the loading process is complete, you will need to turn
on your handheld’s radio to send and receive messages. In
the Home screen, scroll to the TURN WIRELESS ON icon
and click.
Note
Backing up files from handheld to
the PC
Use the Backup and Restore tool to save any handheld files to your
PC or restore previously-saved files back to your handheld.
Additionally, you can use it to customize the Address Book and
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Using the Desktop Software — Backing up files from handheld to the PC
AutoText files: create new entries, edit existing entries, and delete
the entries on your PC.
Before updating your handheld with new software using the
Application Loader, use the Backup and Restore tool to
save any important information from the handheld to your
PC.
Note
See the online help topic “Advanced backup and restore”
for more information on editing AutoText and Address Book
entries.
To backup files from handheld to PC
1. Place your handheld in the cradle and connect it to your PC. In
the Desktop Manager, double-click Backup and Restore. The
Backup and Restore window appears.
2. To backup everything on your handheld, click the Backup
button. The Select file for Full Backup window appears. The
default file name will be “Backup-today’s date.ipd”. Select the
location and name of the file as desired and click Save.
3. A dialog box will chart the progress of the data transfer from
the handheld to your PC. Once the information has been saved
to your PC, you return to the Backup and Restore window.
You can backup specific databases to your PC by
performing an Advanced backup. See the online help topic
“Performing an Advanced backup” for more information.
Note
To restore files back to the handheld
1. Place your handheld in the cradle and connect it to your PC. In
the Desktop Manager, double-click Backup and Restore. The
Backup and Restore window appears.
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Using the Desktop Software — Synchronizing PIM
2. To restore everything that was saved previously from your
handheld, click the Restore button. The Select file for Full
Restore window appears. Select the file name that contains the
information you want to restore and click Open.
3. A dialog box will chart the progress of the data transfer from
the PC to your handheld. Once the information is retrieved and
organized, another dialog box appears, warning you that you
are replacing the information currently stored in the listed
databases of the handheld.
4. Click Yes to continue. Once the information has been restored
to your handheld, you return to the Backup and Restore
window.
You can restore only specific databases to your handheld
by performing an Advanced restore. See the online help
topic “Performing an Advanced restore” for more
information.
Note
Synchronizing PIM
Using the Intellisync tool, you can synchronize your PIM
applications.
You can also update the handheld’s date and time using the
Intellisync tool. See the online help for more information.
Note
In the Intellisync window, click the Auto start button to
specify settings for automatic synchronization.
To configure PIM synchronization
1. Place your handheld in the cradle and connect it to your PC. In
the Desktop Manager, double-click Intellisync. The Intellisync
window appears.
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Using the Desktop Software — Summary
2. In the Intellisync window, click Configure PIM... to customize
your PIM synchronization settings. The Handheld
Configuration window appears. Select a PIM application
(Address Book, Calendar, MemoPad, or Tasks) and click
Choose.
3. In the Choose Translator window, select the PC program
(called the “translator”) that you use and click OK.
4. You can configure other options in these windows such as field
mapping, synchronization filters, and conflict resolution
settings, depending on the translator that you have selected.
See the online help for more information.
5. Once you have configured all the PIM applications, ensure the
the check box next to Synchronize PIM is selected in the
Intellisync window. Click Synchronize now to perform the
operation.
Summary
In this chapter, you learned how to use the Desktop Software. You
can update your handheld’s applications, backup and restore
information, synchronize PIM. In the next chapter, you’ll discover
more about composing and sending email.
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Composing and sending
messages
In the previous chapters of this guide, you learned about your
handheld’s main components, the general procedures required for
sending and reading messages, and the Desktop Software’s tools.
This chapter explains the different features that the handheld offers
for advanced composing and sending capabilities.
Setting message options
You can change the message options for all message types -
received, saved, and sent. You can choose:
•
•
•
Display Time: shows the time the message was sent or
received.
Display Name: shows the name of the sender or the
recipient.
Confirm Delete: confirms deletion of messages.
To set message options
1. In the Home screen, scroll to the MESSAGES icon and click.
2. In the Messages screen, click the trackwheel to view the menu.
Scroll to Options and click.
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Composing and sending messages — Setting level of importance
3. The Message List Options screen appears. Scroll to the field
you would like to set, then press the SPACE key to scroll
through your options. Release the SPACE key once you have set
the option to your preference.
4. When you have made the required changes to the fields, click to
view the menu. Scroll to Save Options and click.
You return to the Messages screen.
You can also change the message options from the Saved
Messages screen.
Note
Setting level of importance
You can change the level of importance of a message that you are
composing.
1. In the Home screen, scroll to the COMPOSE icon and click.
2. In the To: screen while composing a message, click to view the
menu. Scroll to Options and click.
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Composing and sending messages — Choosing a send method
3. The Current Message Options screen appears. In the
Importance field, press the SPACE key to change the importance
level of the message you are composing from Normal to High.
4. Click to view the menu. Scroll to Save Options and click. You
return to the message you are composing. When you have
finished composing the message, click to view the menu. Scroll
to Send Message and click.
An exclamation mark appears beside the sent message in
the Messages screen, to indicate that the message was of
high importance. You can also view the importance level of
a message by opening it and scrolling to the top.
Note
Messages that you receive with High importance status will
appear in the Messages screen in bold text.
Choosing a send method
When sending messages, choose from the following send methods:
•
•
Use Email: select the contact’s email address.
Use Fax #: select the contact’s fax number.
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Composing and sending messages — Sending one-time messages
To choose a send method
1. In the Home screen, scroll to the COMPOSE icon and click.
2. The To: screen appears. Scroll to a contact’s name and click. A
menu appears, listing the send methods available for that
contact.
3. Scroll to either Use Email or Use Fax # and click.
Sending one-time messages
This send option is a short-cut method and the recipient’s address
will NOT be saved in your Address Book.
1. In the Home screen, scroll to the COMPOSE icon and click.
2. The To: screen appears. Scroll to [Use Once] and click to view
the menu. Select a send method - either Email or Fax #. (For this
exercise, select Use Email.)
3. The One Time Email screen appears and you can type your
contact’s email address. Click the trackwheel to view the menu
and select Continue by clicking again.
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Composing and sending messages — Sending messages to many contacts
4. Type a subject and press ENTER to begin composing your
message. When you are ready to send the message, click the
trackwheel to view the menu. Scroll to Send Message and click.
From the Messages screen you can view the sent message’s status.
Sending messages to many
contacts
You can send a message to more than one recipient and choose
whether recipients are addressed directly (To), carbon copied (CC),
or blind carbon copied (BCC). See the Address Book chapter for
information on adding contacts to your Address Book.
1. In the Home screen, scroll to the COMPOSE icon and click.
2. In the To: screen (after selecting a main recipient and a send
method), click the trackwheel to view the menu. Click either
Add To, Add Cc, or Add Bcc. (For this exercise, select Add Cc.)
3. The Cc: screen appears, listing all of your contacts’ names.
Scroll to a name. (Alternatively, you can type the first letters of
your contact’s name to start a search and then scroll to the
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Composing and sending messages — Attaching Address Book entries
name.) Click the trackwheel to view the menu, then scroll to
Continue and click.
4. You return to the To: screen where the additional recipient
appears in the list. Type your subject in the Subject field and
press ENTER to begin composing your message.
5. When you have finished composing your message, click to
view the menu. Scroll to Send Message and click.
When you add a recipient to your message, the same send
method (Email or Fax) must be used for all. By default, the
send method selected for the main recipient will be used for
all.
Note
Attaching Address Book entries
You can send an Address Book entry as an attachment.
Please contact your service provider to determine if this
functionality is supported.
Note
1. In the Home screen, scroll to the COMPOSE icon and click.
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Composing and sending messages — Using AutoText
2. While you are composing your message, click the trackwheel to
view the menu. Scroll to Attach Address and click.
3. The Attach: screen appears, listing all of your contacts’ names.
Scroll to a contact and click to view the menu. Scroll to Use
Address and click.
4. You return to the To: screen and you can see that your message
now contains an Address Book attachment. Click the
trackwheel to view the menu. Scroll to Send Message and click.
See page 110 for information on how to add a new Address Book
entry.
Using AutoText
The handheld’s AutoText function automatically replaces certain
text that you type with pre-programmed text. You can increase how
quickly you compose messages by using AutoText. By configuring
the default AutoText entries and adding new ones to meet your
specific needs, you can use AutoText to:
•
Automatically correct commonly misspelled words.
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Composing and sending messages — Using AutoText
•
•
•
Automatically replace abbreviations and acronyms with
complete words.
Automatically enter commonly-used strings of words into a
message by typing only one keyword.
Automatically insert punctuation and symbols into your
message without using the ALT key or symbols library.
There are several shortcuts built into the AutoText function
for inserting macros into messages. These shortcuts
include inserting the time, date, etc. See page 70 for more
information on creating AutoText entries using macros.
Note
How AutoText works
1. In the Home screen, scroll to the COMPOSE icon and click.
2. While composing your message in the To: screen, type the text
‘hte’. The text ‘hte’ is a default AutoText entry that tells the
handheld to automatically replace the text with the correctly
spelled word ‘the’.
3. As soon as you press the SPACE key, the correct spelling
replaces the error.
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Composing and sending messages — Using AutoText
To add a new AutoText entry
You may want to customize your AutoText database by adding
specific AutoText entries.
1. In the Home screen, scroll to the OPTIONS icon and click.
2. The Device Options screen appears. Scroll to AutoText and
click. The AutoText screen appears with a list of default
AutoText entries. Click to view the menu. Scroll to New Item
and click. You will be prompted with two fields: When I type
(for the keyword) and Replace it with (for what should appear
instead).
3. Type the keyword and replacement text in each field, then click
the trackwheel to view the menu. Select Save Item by clicking
again.
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Composing and sending messages — Using AutoText
You can test your new entry by typing the keyword while you
compose your message.
To add a new AutoText entry using a macro
You can use AutoText macros to quickly enter standard items such
as dates, times, and owner information.
1. In the Home screen, scroll to the OPTIONS icon and click. The
Device Options screen appears. Scroll to AutoText and click.
The AutoText screen appears with a list of default AutoText
entries. Click to view the menu. Scroll to New Item and click.
You will be prompted with two fields: When I type (for the
keyword) and Replace it with (for what should appear instead).
2. For this example, enter a short form for the date in the When I
type field. Scroll to the Replace it with field and click to view
the menu.
3. Scroll to Insert Macro and click. In the Insert Macro screen,
scroll to a macro and click. The list of macros includes: Short
date, Long date, Short time, Long time, Owner name, Owner
info, Backspace, Delete, and %.
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Composing and sending messages — Using AutoText
4. Once the appropriate macro is in the Replace it with field, click
the trackwheel to view the menu. Scroll to Save Item and click.
The new AutoText entry will appear in the AutoText entries list in
alphabetical order. When you use this AutoText entry in a message
and press the SPACE key, the corresponding macro is inserted into
your message.
To edit an AutoText entry
You may wish to change a pre-programmed AutoText entry to suit
your needs.
1. In the Home screen, scroll to the OPTIONS icon and click.
2. The Device Options screen appears. Scroll to AutoText and
click. In the AutoText screen, scroll to the entry you would like
to edit. Click the trackwheel to view the menu. Scroll to Edit
Item and click.
3. The Edit AutoText screen appears. Press ALT while you roll the
trackwheel to scroll horizontally while you make your edits.
Make your changes to the current entry.
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Composing and sending messages — Using AutoText
4. Click the trackwheel to view the menu. Scroll to Save Item and
click.
You will return to the AutoText screen where you can view your
changes.
You can also edit AutoText entries while you’re composing a
message. In the To: screen, click to view the menu. Scroll
to Edit AutoText and click.
Note
You can also edit AutoText entries in the Backup and
Restore tool in the Desktop Manager. See the Backup and
Restore online help for more information.
To delete an AutoText entry
If you do not wish to keep an AutoText entry (either a default entry
or one that you added), you can delete it.
1. In the Home screen, scroll to the OPTIONS icon and click.
2. The Device Options screen appears. Scroll to AutoText and
click. In the AutoText screen, scroll to the entry you would like
to delete. Click the trackwheel to view the menu. Scroll to
Delete Item and click.
3. A dialog box appears asking if you want to delete the entry.
Scroll to Yes and click.
You return to the AutoText screen and you can see that the entry is
no longer listed.
To perform an AutoText search
Rather than scrolling through your list of AutoText entries, you can
perform a search to find an entry quickly.
1. In the Home screen, scroll to the OPTIONS icon and click.
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Composing and sending messages — Automatic formatting
2. The Device Options screen appears. Scroll to AutoText and
click. In the AutoText screen, type the first letter or first few
letters of the entry you would like to find. For this example,
type the letter ‘t’. (The screen header will display the word
Find, followed by the letter ‘t’.) The AutoText list will isolate all
entries beginning with the letter ‘t’. Scroll to the desired entry
or type additional letters to further isolate entries.
3. Scroll to the correct entry, then click the trackwheel to choose to
edit or delete the entry.
Automatic formatting
The handheld’s built-in formatting capabilities extend beyond the
AutoText function to reduce your typing time.
Auto capitalization
As you compose a message, you do not have to worry about
pressing the SHIFT key to capitalize words — the handheld has two
methods of performing capitalization for you.
•
•
Begin typing; you will see that the first letter you type is
capitalized automatically and that every first letter following a
period becomes capitalized too. The handheld recognizes the
beginning of a new sentence and does the work for you.
If you want any other characters to be capitalized, press and
hold the character key until it becomes capitalized. You must
have the Key Rate (Options>Screen/ Keyboard) option set to
either Slow or Fast for this feature to work. See page 156 for
details on the Screen/ Keyboard options.
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Composing and sending messages — Automatic formatting
Auto punctuation
You can insert a period automatically at the end of a sentence or
word by pressing the SPACE key twice. The next letter you type will
be capitalized.
Email fields
You can type an email address in an Email field of the Address
Entry screen without pressing the ALT key! Begin typing an email
address; instead of pressing ALT + L to insert the ‘@’ sign, simply
press the SPACE key to do so. When you press the SPACE key again, a
‘.’ character will be inserted.
To insert a blank space into the Email field, press BACKSPACE and
then press SPACE again. A blank space appears in the field. The next
time you press the SPACE key, the ‘@’ sign appears.
Number fields
You can type numbers in the PIN, Work, Home, Mobile, Pager, and
Fax fields without pressing the ALT key.
To type a number in one of these fields, simply press the associated
character key. For example, to display the number ‘4’, press the ‘R’
key. These fields support all numeric characters and the ‘-‘, ‘+’, ‘x’
and ‘.’ characters without pressing the ALT key.
To enter hexadecimal characters, you must press the ALT
key when pressing the associated letter. For example, to
enter an ‘e’ in the PIN field, press and hold the ALT key
while pressing the E key.
Note
Number lock
You can activate number lock (num lock) mode to type numbers
without holding down the ALT key. Press ALT + CAP (left SHIFT). Num
lock mode is activated and you can enter numbers in any screen.
Press SHIFT or ALT again to turn off num lock mode
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Composing and sending messages — Inserting symbols
Inserting symbols
You can enhance your messages by inserting symbols from the
handheld’s symbols library.
You can insert symbols into screens other than To (such as
the New Address, Edit Address, Search Messages, and
AutoText screens) by following steps 3-4.
Note
1. In the Home screen, scroll to the COMPOSE icon and click.
2. The To: screen appears. Begin composing a message by
following the standard email message procedure (as shown on
page 50).
3. Press ALT+SPACE to view the Select Symbol screen.
4. Use the trackwheel to scroll to the symbol that you would like
to insert into your message, then click to insert the symbol.
(You can also press the associated alpha key under the desired
symbol.)
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Composing and sending messages — Summary and tips
5. You return to your message in the To: screen and the symbol
has been inserted.
You can also insert international characters and characters
with accents into your messages. When composing a
message or entering text, press and hold a letter key while
rolling the trackwheel to scroll through international
characters and characters with accents. When the desired
character appears, release the letter key.
Tip
Summary and tips
In this chapter, you learned more about composing and sending
email. Not only have you learned about sending methods, but you
have also been introduced to the time-saving features such as
automatic formatting and AutoText. In the next chapter you’ll learn
more about receiving and reading messages.
Composing and sending messages - Tips
•
•
Press C to create a new message while in the Messages screen.
Press ALT and roll the trackwheel to scroll horizontally in any field
where you can enter or view text.
•
•
Press SPACE to insert the “@” and “.” characters in an Email field.
Press SPACE twice to insert a period while composing a message (the
letter following the period will automatically be capitalized.)
•
•
•
•
Type the first letters of the name or the initials separated by a space to
find a specific contact in the To field.
Press ALT + CAP (RIGHT SHIFT) to turn on caps lock mode (press
SHIFT again to turn it off).
Press ALT + NUM (LEFT SHIFT) to turn on num lock mode (press SHIFT
again to turn it off).
Press and hold a letter to capitalize it (only works with Key Rate
enabled).
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Composing and sending messages — Summary and tips
Composing and sending messages - Tips
AutoText
•
•
•
•
While composing a message, press br + SPACE to enter an open angle
bracket.
While composing a message, press ld + SPACE to enter the current
date.
While composing a message, press lt + SPACE to enter the current
time.
While composing a message, press rb + SPACE to enter a closed
bracket.
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Receiving and reading
messages
In this chapter, you will learn about your options for received
messages, how to receive more of a long message, and how to open
file and Address Book attachments.
When you receive a new message, the handheld will display visual
notification on the Home screen, and may provide other
notification, depending on how you have set your notification
options.
Received message options
Once you have read a new message, click the trackwheel to view
your options:
Mark Unread — Marks the current message as unread.
Save Message — Saves the open message. A copy of the message
will be placed in the Saved Messages screen. See page 89 for more
information on saving messages.
Reply to Message — Sends a reply to the sender of the open
message, without including the original text. (See Reply with Text
below.) Reply to Message is the default menu option.
Reply to All — Sends a reply to all recipients of the message,
without including the original text.
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Receiving and reading messages — Received message options
Forward Message — Forwards (sends) the open message to another
contact. If an attachment is included with the message, it will be
forwarded with the message.
Reply with Text — Sends a reply to the sender of the open message.
The text of the original message appears below your reply. All of the
original message is sent, even if it was truncated on your handheld.
Reply to All with Text — Sends a reply to all recipients and include
the text of the original message as part of the reply.
Delete Message — Deletes the open message.
Show Qualified Address — Shows the SMTP address (full address)
of the recipient or sender. This option is only available when you
have your cursor in the From or To field of the open message.
Show Friendly Name — Shows the first and last name of the sender
or the recipient. This option is only available when you have your
cursor in the From or To field of the open message with the
Qualified Address showing.
Add to Address Book — Adds the sender of the message to your
Address Book. This option is only available when you have your
cursor in the From field of the open message. It will not appear if the
sender’s address is already in your Address Book. See page 85 for
more information on adding contacts to your Address Book from
messages.
Next Unread — Closes the current message and opens the next
unread message if unread messages exist.
Previous Message — Closes the current message and opens the
previous message.
Next Message — Closes the current message and opens the next
message.
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Receiving and reading messages — Receiving long messages
Receiving long messages
Occasionally, the message you receive may be longer than what the
network can transmit. In this case, the maximum amount of data
allowed is sent to your handheld and the remainder is stored in
your email Inbox. You can receive the rest of your message by
following this procedure:
Please contact your service provider to determine if this
functionality is supported.
Note
1. In the Home screen, scroll to the MESSAGES icon and click.
2. Open a message. If the message is too large to view at one time,
you will see the message “More available” at the end. The
remaining number of bytes in the message is also listed. Click
to view the menu. Scroll to More and click.
3. Once you have selected More, the remaining part of the
message will be sent to you. It will appear at the end of the
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Receiving and reading messages — Sending file attachments
existing part of the message. Press G to resume reading the
message where you last left off.
You can also return to the Messages screen and you will be
notified when the handheld receives the remaining part of
the message. When more of the message is received, it will
be marked unread again. In the Messages screen, scroll to
the unread message and open it by pressing the ENTER
key. Press G to resume reading the message where you
last left off.
Note
Sending file attachments
If you have received a message on your handheld that has a file
attached, you can forward the message to someone else. The
original message (with the attached file) is forwarded through your
email Inbox.
Please contact your service provider to determine if this
functionality is supported.
Note
1. In the Home screen, scroll to the MESSAGES icon and click.
2. Open a received message that has a file attachment. (If there are
attachments to the message, the number of attachments is
displayed at the top of the message.) The name of the
attachment and the size of the file will appear at the end of the
message.
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Receiving and reading messages — Managing Address Book attachments
3. Click the trackwheel to view the menu. Scroll to Forward
Message and click. Select a recipient and a send method.
4. You can type a message before you click to view the menu and
select Send Message. The sent message will include the file
attachment.
You return to the Messages screen where you can view the sent
message’s status.
Managing Address Book
attachments
The handheld supports attachments in the form of Address Book
entries. If you have received a message with this type of attachment,
follow this procedure to open the attachment and add it to your
handheld’s contact database:
Please contact your service provider to determine if this
functionality is supported.
Note
1. In the Home screen, scroll to the MESSAGES icon and click.
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Receiving and reading messages — Managing Address Book attachments
2. Open a received message and read it. (If there are attachments
to the message, the number of attachments is displayed at the
top of the message.) Scroll to the end of the message; if there is
an Address Book attachment for you to open, you will see its
name and size.
3. With your cursor in the name of the Address Book attachment,
click the trackwheel to view the menu. Click Open Attachment.
The Address Attachment screen opens and you can view the
information.
4. Click the trackwheel to view the menu. Scroll to Save Address
and click.
The attachment is added to your Address Book and you return to
the open message.
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Receiving and reading messages — Adding contacts to Address Book
Adding contacts to Address Book
When you receive a new message from someone who is not
currently in your handheld’s Address Book, you can add the
address from the open message.
Please contact your service provider to determine if this
functionality is supported.
Note
1. In the Home screen, scroll to the MESSAGES icon and click.
2. Open a received message and read it. Scroll to the top of the
message. Place your cursor in the From field and click to view
the menu.
3. Scroll to Add to Address Book and click. The new contact’s
information will be shown in the Edit Address screen. Add any
information you would like to include for this contact.
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Receiving and reading messages — Summary and tips
4. Click to view the menu and select Save Address by clicking
again.
The contact is added to your Address Book and you return to the
open message.
Summary and tips
In this chapter, you learned about reading and receiving messages.
You can set received message options, retrieve long messages,
manage file attachments, open address book attachments, and add
attachments to your Address Book. Now that you know the basics
of reading and receiving email, you are ready to learn more about
managing messages.
Receiving and reading messages - Tips
•
•
•
Press ALT and roll the trackwheel to page up and down in the
Messages screen.
Press M to go to the Messages screen while in the Home screen or
Saved Messages screen.
Press V to go to the Saved Messages screen while in the Home
screen or Messages screen.
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Receiving and reading messages — Summary and tips
Receiving and reading messages - Tips
•
•
•
Press T to go to the top of a list or open message.
Press B to go to the bottom of a list or open message.
Press ALT and roll the trackwheel to scroll horizontally in any field
where you can enter or view text.
•
•
•
Press ALT + ENTER to page up in an open message.
Press ENTER to page down in an open message.
Press G to return to the last cursor position if you choose to close a
message before you’ve finished reading.
•
•
Press N to go to the next message when viewing or next day when in
the Messages screen.
Press P to go to the previous message when viewing or previous day
when in the Messages screen.
•
•
•
Press U to go to the next unread message in the list.
Press R when in a message to reply without text to the sender only.
Press F when in a message to forward the message.
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6
Managing messages
Chapters 4 and 5 discuss the features and functions that the
handheld provides for sending and receiving messages. Now, find
out how you can organize, customize, and search your list of
messages more efficiently.
Saving messages
Save important messages by copying them to a separate list. It is
important to save any messages you want to keep for future
reference. If the handheld needs to delete old messages to free
memory space, saved messages are not deleted.
To save a received or sent message
You may wish to save a received or sent message to retain it for
future use.
An icon in front of the message header indicates message
status (sent, received, etc.). See page 34 for an explanation
of each icon.
Note
1. In the Home screen, scroll to the MESSAGES icon and click.
2. In the Messages screen, scroll to a received or sent message and
click to view the menu. Scroll to Open Message and click.
3. Click the trackwheel to view the menu. Scroll to Save Message
and click. The message “Copying to saved folder...” flashes on
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Managing messages — Saving messages
the screen and the message is copied to the Saved Messages
screen but also remains in the Messages screen.
4. Return to the Messages screen by clicking to view the menu,
scrolling to and clicking Close. Exit to the Home screen. In the
Home screen, scroll to the SAVED MESSAGES icon and click.
5. The Saved Messages screen appears and you can see that the
message has been copied into this folder.
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Managing messages — Saving messages
Now that the message has been saved, you can delete the message
from the Messages screen. See page 99 for more information on
deleting messages.
To remove messages from the Saved Messages screen
You can remove sent and received messages from the Saved
Messages screen by deleting them.
1. In the Home screen, scroll to the SAVED MESSAGES icon and
click.
2. In the Saved Messages screen, scroll to a saved message and
click to view the menu.
3. Scroll to Delete Message and click. A dialog box appears,
asking if you want to delete the message. Click Yes.
If you have deleted the message from the Messages
screen and then delete it from the Saved Messages
screen, the message will no longer be on your handheld.
Note
To save a message while composing
You may wish to save a message that you have not finished
composing, so that you may complete it and send it at a later time.
1. In the Home screen, scroll to the COMPOSE icon and click.
2. While composing a message in the To: screen, click the
trackwheel to view the menu. Scroll to Save Message and click.
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Managing messages — Saving messages
3. The Messages screen appears. An icon beside the message
indicates that the message is saved but has not been sent. The
message you save while composing is saved in the Messages
screen, not in the Saved Messages screen.
4. To resume composing, scroll to the saved message and click to
view the menu. Scroll to Open Message and click. The saved
message opens and you can resume composing.
5. When you’ve finished composing, click the trackwheel to view
the menu. Choose to save again or to send the message.
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Managing messages — Searching messages
Searching messages
Use the handheld’s search function to locate specific messages. You
can specify and save the terms of several searches and use them at
any time. You can also perform a one-time search. Two default
searches (Inbox and Outbox) are saved on the handheld.
You can also search for messages while in the Messages
and Saved Messages screens.
Note
You do not need to complete all the fields in the Search
Messages screen. The more fields you complete, the more
narrow the search will be.
To perform a search
1. In the Home screen, scroll to the SEARCH MESSAGES icon
and click.
2. The Search Messages screen appears. In the Name, Subject, or
Message fields, type the keywords for which you want to
search.
If you forget an exact spelling, you can search for a name
stored in your Address Book while still in the Search
Messages function. With your cursor in the Name field,
click the trackwheel to view the menu. Scroll to Select
Name and click. In the Address Book screen, select the
name for which you would like to search. Click the
trackwheel to view the menu. Scroll to Use Address and
click. You return to the Search Messages screen with your
selected name in the Name field.
Note
3. In the In field, press the SPACE key to select where you want to
search for the name that you have entered. Choose from From
field, Any Address Field, To field, Cc field, or Bcc field.
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Managing messages — Searching messages
.
4. Select the types of messages that you want the results of the
search to show. In the Show field, press the SPACE key to select
the type of messages to show. The default is to show all sent
and received messages. You can view only the sent messages,
only the received messages, or only the saved messages which
match your search terms.
5. After you have set the terms of your search, click the
trackwheel to view the menu.
6. To perform a one-time search without saving any of the terms
that you have specified, scroll to Search and click.
To save the terms of your search, scroll to Save Search and click.
The Save Search screen appears. Type a name for your search
in the Title field. You may indicate a shortcut key to be
associated with that search. Click to view the menu. Scroll to
Save and click.
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Managing messages — Searching messages
The results of your search are displayed in the Search screen.
Once you have saved a search and specified a hotkey, you
can use ALT + the hotkey to carry out the search in the
Messages or Saved Messages screens.
Note
When you enter text in the Subject or Message field, the
Search Messages function will search for phrases
containing these characters in the subject line and the body
of your messages.
You can clear a field by clicking to view the menu, scrolling
to Clear and clicking. If you want to clear all the fields in
your search and restate your search terms, click to view the
menu, scroll to New Search and click. The fields in the
Search Messages screen are reset to the default values.
To edit a search
1. In the Home screen, scroll to the SEARCH MESSAGES icon
and click.
2. The Search Messages screen appears. Click the trackwheel to
view the menu. Scroll to Recall Search and click.
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Managing messages — Searching messages
3. Your saved searches are listed. Select the search that you want
to edit then click to view the menu. Scroll to Edit Search and
click.
4. The Save Search screen appears. In this window, you can
change any of the information in the fields. Once you have
made your changes, click to view the menu. Scroll to Save and
click.
The results are displayed in the Search screen.
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To edit a search once
1. In the Home screen, scroll to the SEARCH MESSAGES icon
and click.
2. The Search Messages screen appears. Click the trackwheel to
view the menu. Scroll to Recall Search and click.
3. Your saved searches are listed. Select the search that you want
to edit then click to view the menu. Scroll to Select Search and
click.
4. The details of the search you have selected are displayed and
you can edit any of the fields. Once you have made your
changes, click to view the menu. Scroll to Search and click.
The results are displayed in the Search screen.
The changes you make to the search are not saved. If you
want to save your changes, select Save Search from the
menu. The Save Search screen appears. Click to view the
menu, scroll to Save and click.
Note
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Managing messages — Searching messages
To delete a search
1. In the Home screen, scroll to the SEARCH MESSAGES icon
and click.
2. The Search Messages screen appears. Click the trackwheel to
view the menu. Scroll to Recall Search and click.
3. Your saved searches are listed. Select the search that you want
to delete then click to view the menu. Scroll to Delete Search
and click.
4. A dialog box appears asking if you are sure you want to delete
the selected searches. Click Yes to delete the search.
You return to the Search Messages screen and you can see that the
search is no longer listed.
To search for the sender
When you have a received message selected in the Messages screen,
you can search for all messages received from that contact. This
feature is helpful if you want to search for all messages relating to a
new message that you have received.
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Managing messages — Deleting messages
1. In the Home screen, scroll to the MESSAGES icon and click.
2. Select a received message from the contact for which you want
to search then click to view the menu. Scroll to Search Sender
and click.
All messages from that sender are shown in the Search screen.
Deleting messages
Although the handheld has ample memory for storing messages,
you should delete unnecessary messages in order to manage the list
more efficiently.
If the handheld’s memory is full and you receive new
messages, the handheld will delete the oldest messages in
the Messages screen to accommodate new ones. Saved
messages will not be deleted.
Note
To delete a message from the Messages screen
If you are in the Messages screen, you can delete a message without
opening it. This procedure also applies for deleting messages from
the Saved Messages screen.
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Managing messages — Deleting messages
1. In the Home screen, scroll to the MESSAGES icon and click.
2. In the Messages screen, scroll to the message that you want to
delete and click to view the menu. Scroll to Delete Message and
click.
3. A dialog box appears, asking if you want to delete the message.
Click Yes. (This dialog box appears only if Confirm Message
Delete is enabled in the Message List Options screen.)
You return to the Messages screen and you can see that the message
is no longer listed.
If you request more of a message, you should not delete
the message until you have received all the information.
See page 81 for more information on receiving long
messages.
Note
To delete an open message
You can delete a message while it is open without returning to the
Messages screen.
1. In the Home screen, scroll to the MESSAGES icon and click.
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Managing messages — Deleting messages
2. Open the message you want to delete by clicking to view the
menu, scrolling to Open Message and clicking.
3. Click the trackwheel to view the menu. Scroll to Delete Message
and click. A dialog box appears, asking if you want to delete the
message. Click Yes. (This dialog box appears only if Confirm
Message Delete is enabled in the Message List Options screen.)
You return to the Messages screen and you can see that the message
is no longer listed.
To delete multiple messages
You can delete all messages prior to a particular date by selecting a
date field.
1. In the Home screen, scroll to the MESSAGES icon and click. In
the Messages screen, scroll to a date field.
2. With the date field selected, click to view the menu. Scroll to
Delete Prior and click.
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Managing messages — Editing messages
3. A dialog box appears, asking if you are sure you want to delete
all messages sent or received prior to and including that date.
Click Yes.
You return to the Messages screen and you can see that the
messages are no longer listed.
You can also delete multiple messages that aren’t date-
specific. In the Messages screen, hold the SHIFT key while
rolling the trackwheel to select more than one message.
Click the trackwheel to view the menu. Select Delete
Messages and click to delete the messages that you have
selected.
Tip
Editing messages
After you have a sent a message, you can edit its text, add or change
the recipient, or change the send method.
1. In the Home screen, scroll to the MESSAGES icon and click.
2. In the Messages screen, scroll to a sent message that you want
to edit and click to view the menu. Scroll to Open Message and
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Managing messages — Resending a message
click. In the open message, click to view the menu. Scroll to Edit
Message and click.
3. The text of the message will appear where you can make your
changes. Once you have finished making changes, click to view
the menu. Scroll to Send Message and click.
You return to the Messages screen.
Resending a message
If, for some reason, your message is not sent properly on the first
attempt, you can resend the message to the same recipient. If you
want to send the message to a different recipient, you must use the
Forward Message or Edit Message options.
1. In the Home screen, scroll to the MESSAGES icon and click.
2. In the Messages screen, scroll to the message that you want to
resend and click to view the menu. Select Open Message by
clicking again.
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Managing messages — Marking a message as unread
3. The text of the message will appear. Click to view the menu.
Scroll to Resend Message and click.
You return to the Messages screen and your message will be sent
again.
If you are resending the message due to
a
failed
Note
transmission, scroll to the top of the original message to find
out why the message did not send properly. See the
Desktop Software online help for explanations of possible
error messages.
Marking a message as unread
You can mark any message on the handheld unread. When you
synchronize your handheld with the Desktop Software, the
messages will remain marked unread on both your desktop and
your handheld.
1. In the Home screen, scroll to the MESSAGES icon and click.
2. Scroll to a read message. Click to view the menu. Scroll to Mark
Unread and click.
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Managing messages — Marking all messages read
The message will be marked unread.
You can also mark an open message unread by clicking to
view the menu, scrolling to Mark Unread and clicking
again.
Note
You can also mark multiple messages as unread. In the
Messages screen, hold the SHIFT key while rolling the
trackwheel to select multiple messages. Click the
trackwheel to view the menu. Scroll to Mark Unread and
click.
You can use this procedure if you want to mark an unread
message read. In the Messages screen, click to view the
menu. Scroll to Mark Read and click.
Marking all messages read
If you have many messages on your handheld which you have not
read but you have read them on your desktop, you may wish to
mark all messages read.
1. In the Home screen, scroll to the MESSAGES icon and click.
2. Scroll to the top of the list and select the date field.
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Managing messages — Summary and tips
3. Click to view the menu. Scroll to Mark Prior Read and click.
All messages in the list will be marked as read.
You can also mark a set of messages as read. In the
Messages screen, hold the SHIFT key while rolling the
trackwheel to select more than one message. Click the
trackwheel to view the menu. Scroll to Mark Read and click.
Tip
Summary and tips
In this chapter, you learned how to manage your messages more
effectively. Message management on the handheld is similar to
managing messages on your PC; you can save, search, or delete
messages at your convenience. In the next chapter you’ll discover
the various features of the handheld’s Address Book.
Managing messages - Tips
•
Press ALT + I to view all Inbox messages in the Messages or Saved
Messages screens. Press ALT + O to view Outbox messages.
•
Press ALT + a hotkey to carry out a search in the Messages or Saved
Messages screens. You can specify the hotkey.
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Managing messages — Summary and tips
Managing messages - Tips
•
Press V to go to the Saved Messages screen while in the Home
screen or Messages screen.
•
•
Press ALT + U to toggle between marking a message unread or read.
Press DEL with a date field highlighted to delete all messages prior to
and including the selected date.
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7
Using the Address Book
The handheld contains an Address Book for storing various contact
information. The Address Book allows you to keep a customized
record of email addresses, mailing addresses, titles, and pager, fax,
business, and home phone numbers. It also stores personal
information about specific contacts in the form of notes.
Setting Address Book options
In your Address Book options, you can decide how you want to sort
your addresses, whether or not you want confirmation of deleted
addresses, and whether or not you want to allow duplicate names.
1. In the Home screen, scroll to the ADDRESS BOOK icon and
click.
2. In the Address Book screen, click to view the menu. Scroll to
Options and click.
3. The Address Book Options screen appears, displaying the
following three options:
•
•
Sort By: Select how you want to sort the addresses in your
Address Book. The default is First Name.
Confirm Address Delete: Select whether or not you want
to confirm deleting Address Book entries. By default, this
option is set to Yes.
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Using the Address Book — Adding addresses
•
Allow Duplicate Names: Select whether or not you want
to allow more than one entry for the same name. By
default, this is set to Yes.
4. Scroll to the field you would like to set, then press the SPACE
key to scroll through your options. Release the SPACE key once
you have set the option to your preference.
5. Click the trackwheel to view the menu. Scroll to Save Options
and click.
You return to the Address Book screen.
You can also open the Address Book Options screen from
the To: screen when composing a message.
Note
Adding addresses
To add an individual contact’s information to the Address Book,
follow this procedure:
1. In the Home screen, scroll to the ADDRESS BOOK icon and
click.
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Using the Address Book — Adding addresses
2. In the Address Book screen, click to view the menu. Scroll to
New Address and click.
3. Type your contact’s information and press ENTER after each
field. You can also type your contact’s full name in the First or
Last field and press ENTER. The first name will appear in the
First field and the last name will appear in the Last field.
You can have up to three email addresses for the same
Address Book entry. To add more than one email address,
click to view the menu, scroll to Add Email and click. An
additional field appears in the New Address screen and
you are able to add a second email address. When you
compose a message to a contact with multiple email
addresses and select the email send method, you will be
prompted to select which address to use.
Note
4. To save your contact information, click to view the menu. Scroll
to Save Address and click.
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Using the Address Book — Adding addresses
Your new contact’s name will appear in alphabetical order in your
Address Book.
Address Book fields
The New Address screen has the following fields:
First: Type your contact’s first name. This field supports alpha-
numeric and symbol characters.
Last: Type your contact’s last name. This field supports alpha-
numeric and symbol characters.
Email: Type your contact’s email address. This field supports alpha-
numeric and symbol characters. Press the SPACE key once to insert
the ‘@’ sign; press the SPACE key again to insert a ‘.’ (period). If you
continue to press SPACE, you can continue to insert periods. To
insert a blank space, press the BACKSPACE key and then the SPACE
key again.
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Using the Address Book — Adding addresses
PIN: Type your contact’s LLI, or PIN number. This number, unique
to each handheld, is assigned by the wirelss data network service.
To enter hexadecimal characters, you must press the ALT
key when pressing the associated letter. For example, to
enter an ‘e’ in the PIN field, press and hold the ALT key
while pressing the E key.
Note
Title: Type your contact’s job title/ position. This field supports
alpha-numeric and symbol characters.
Company: Type the name of the company for which your contact
works. This field supports alpha-numeric and symbol characters.
Work: Type your contact’s business phone number. This field
supports numeric characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’
characters without having to hold down the ALT key.
Home: Type your contact’s home phone number. This field
supports numeric characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’
characters without having to hold down the ALT key.
Mobile: Type your contact’s mobile phone number. This field
supports numeric characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’
characters without having to hold down the ALT key.
Pager: Type your contact’s pager number. This field supports
numeric characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’ characters
without having to hold down the ALT key.
Fax: Type your contact’s fax number. This field supports numeric
characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’ characters without
having to hold down the ALT key.
Address 1: Type your contact’s street address. This field supports
alpha-numeric and symbol characters.
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Using the Address Book — Viewing addresses
Address 2: Type any further information for the address. (A second
address field is provided for long addresses.) This field supports
alpha-numeric and symbol characters.
City: Type your contact’s city. This field supports alpha-numeric
and symbol characters.
State/Prov: Type your contact’s state or province. This field
supports alpha-numeric and symbol characters.
ZIP/Postal Code: Type your contact’s zip code or postal code. This
field supports alpha-numeric and symbol characters.
Country: Type your contact’s country. This field supports alpha-
numeric and symbol characters.
Notes: Type any reference notes you would like to keep about your
contacts. This field supports alpha-numeric and symbol characters.
Press the ENTER key for a new line.
Viewing addresses
You can view the information for a specific contact in the form of an
on-screen business card.
1. In the Home screen, scroll to the ADDRESS BOOK icon and
click.
2. In the Address Book screen, select the name of the contact
whose information you want to view. Click to view the menu.
Scroll to View Address and click.
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Using the Address Book — Editing addresses
3. A virtual business card appears listing all the information
you’ve entered for this contact.
To jump to a number or email field in the business card,
press the first letter of the field name. For example, if you
have entered a fax number and you press F in this screen,
you move to the Fax field.
Tip
Editing addresses
You can edit the information in any of the fields of an address entry.
Some Address Book fields are limited to numeric characters and
only a few alpha characters.
1. In the Home screen, scroll to the ADDRESS BOOK icon and
click.
2. In the Address Book screen, select the Address Book entry that
you want to edit and click to view the menu. Scroll to Edit
Address and click.
3. In the Edit Address screen, use the trackwheel to move from
field to field. Press the ALT key as you roll to scroll horizontally
through the text to make your edits.
4. When you have made all the changes to the address fields, click
to view the menu. Select Save Address by clicking again
In the New Address or Edit Address screens, click the
trackwheel to view the menu where you can clear fields and
add Email fields. Simply scroll to choose the field and click
to clear or add.
Note
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Using the Address Book — Deleting addresses
Deleting addresses
You can delete old addresses from your Address Book to save
memory space.
1. In the Home screen, scroll to the ADDRESS BOOK icon and
click.
2. In the Address Book screen, scroll to the contact that you want
to delete. Click to view the menu. Scroll to Delete Address and
click.
3. A dialog box appears, asking if you want to delete the address.
Select Yes by clicking the trackwheel. (This dialog box will
appear only if Confirm Task Delete is enabled in the Address
Book Options screen.)
You return to the Address Book screen and you can see that the
entry is no longer listed.
You can also delete addresses in the Edit Address and
View Address screens.
Note
Searching addresses
The handheld’s powerful search tool enables you to go directly to a
specific contact so you do not have to scroll through a lengthy
address list.
1. In the Home screen, scroll to the ADDRESS BOOK icon and
click.
2. In the Address Book screen, type the first letter or letters of the
name of the contact that you want to find. The letter or letters
you type appear in the screen header, preceded by the word
Find.
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Using the Address Book — Summary and tips
3. To return to your complete list of contacts, click to view the
menu. Scroll to View All and click.
The handheld searches the First, Last, and Company
names of contacts to find the first instance of your search.
As you type more letters for your search, fewer matches will
appear.
Note
Summary and tips
In this chapter, you learned how you can store address information
for each person or company that you might want to contact. Not
only are you familiar with the various address book fields, but you
can also add, view, edit, delete, and search for addresses. In the next
chapter you will learn about managing your tasks and
appointments.
Using the Address Book - Tips
•
Press the associated key on the keyboard while in number fields (like
PIN) to insert numbers without using the ALT key.
•
•
Press SPACE to insert the “@” and “.” characters in an Email field.
Type the first letters of the name or the initials separated by a space to
find a specific contact in the Address Book screen.
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8
Managing Tasks and
Appointments
The handheld includes a Tasks function and a Calendar function to
help you manage and schedule appointments and tasks. Use the
Tasks function to make a list of tasks to be completed. Use the
Calendar function to keep track of appointments and events,
including the duration of the appointment, the location, and any
additional notes.
You can copy Task and Calendar entries from your PC to
your handheld using the Intellisync tool. See the Intellisync
online help for more information.
Note
Using the Tasks function
The handheld’s Tasks function allows you to keep a list of tasks to
be completed. Tasks can be sorted by subject, priority, due date, or
status.
To set task options
1. In the Home screen, scroll to the TASKS icon and click.
2. In the Tasks screen, click to view the menu. Scroll to Options
and click.
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Managing Tasks and Appointments — Using the Tasks function
3. The Tasks Options screen appears, displaying the following
two options:
•
•
Sort By: Select how you want to sort the tasks in your
Tasks screen. Choose from Subject, Priority, Due Date, or
Status. By default, this option is set to Subject.
Confirm Task Delete: Select whether or not you want to
confirm deleting task entries. By default, this option is set
to Yes.
4. Scroll to the field you would like to set, then press the SPACE
key to scroll through your options. Release the SPACE key once
you have set the option to your preference.
5. Click the trackwheel to view the menu. Scroll to Save Options
and click.
You return to the Tasks screen.
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Managing Tasks and Appointments — Using the Tasks function
To add tasks
1. In the Home screen, scroll to the TASKS icon and click.
2. In the Tasks screen, click the trackwheel to view the menu.
Scroll to New Task and click.
3. In the New Task screen, complete the information for the task.
Press ENTER after each field. In the Status, Priority, and Due
Date fields, use the SPACE key to scroll through your options.
Release the SPACE key once you have set the field to your
preference.
4. Click to view the menu, then scroll to Save Task and click.
Your new task will be listed in the Tasks screen with one of the
following three icons beside it, depending on the task’s status.
Icon
Description
The task has been completed.
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Managing Tasks and Appointments — Using the Tasks function
Icon
Description
The task has been deferred or is waiting.
The task has not been started or is in progress.
Task fields
The Tasks screen contains the following fields:
Task: Type the subject of the task.
Status: Choose the status of the task. Your options are Not Started,
In Progress, Completed, Waiting, and Deferred. The default is Not
Started.
Priority: Choose the priority of the task. Your options are Normal,
Low, and High. The default is Normal.
Due: Select the date by when the task is to be completed. Your
options are None or By Date. If you select None, no due date will be
recorded for this task. If you select By Date, you can select the date
on which this task is due.
Notes: Type any reference notes you would like to keep about the
task.
To view and edit tasks
1. In the Home screen, scroll to the TASKS icon and click.
2. Scroll to the task that you want to view or edit, then click to
view the menu. Select Open Task by clicking again.
3. The Edit Task screen appears with the task details listed. Edit
the task by changing the fields in this screen.
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Managing Tasks and Appointments — Using the Tasks function
4. Once you have finished viewing or editing the task, click to
view the menu. Scroll to Save Task and click.
You return to the Tasks screen.
To delete tasks
1. In the Home screen, scroll to the TASKS icon and click.
2. In the Tasks screen, scroll to the task you want to delete, then
click to view the menu. Scroll to Delete Task and click.
3. A dialog box appears, asking if you want to delete the task.
Click Yes. (This dialog box appears only if you have set the
Confirm Task Delete field to Yes in the Tasks Options screen.)
You return to the Tasks screen and you can see that the task is no
longer listed.
Delete all completed tasks by scrolling to Delete Completed
and clicking.
Note
You can also delete tasks in the Edit Task screen.
To change a task’s status
1. In the Home screen, scroll to the TASKS icon and click.
2. In the Tasks screen, select the task for which you want to
change the status, then click to view the menu.
3. Depending on the task’s current status, scroll to either Mark
Completed or Mark In Progress and click.
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Managing Tasks and Appointments — Using the Calendar function
The task’s status is changed.
You can only change the status of a completed task to “In
Progress”. You can mark a task “Completed” if it is marked
“Deferred”, “Waiting”, “Not Started”, or “In Progress”. To
change a task to a status other than “Completed” or “In
Progress”, edit the task. See page 122 for more information
on editing tasks.
Note
Using the Calendar function
The handheld’s Calendar function displays appointments in either
Month, Week, Day, or Agenda view. Although the default is Day
view, you can change the view at any time.
To set Calendar options
1. In the Home screen, scroll to the CALENDAR icon and click.
2. In the Calendar screen, click to view the menu. Scroll to
Options and click.
3. The Calendar Options screen appears, displaying the
following three options:
•
•
•
First day of week: Set on which day your week starts. By
default, this option is set to Sunday.
Start of day: Set the time at which your day starts. By
default, this option is set to 9:00 a.m.
End of day: Set the time at which your day ends. By
default, this option is set to 5:00 p.m.
4. Scroll to the field you would like to set, then press the SPACE
key to scroll through your options. Release the SPACE key once
you have set the option to your preference.
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5. Click the trackwheel to view the menu. Scroll to Save Options
and click.
You return to the Calendar screen.
To switch views
In the Calendar screen, click to view the menu. Scroll to View
Day, View Week, View Month, or View Agenda and click,
depending on which view you would like to use. If you switch
to another view and then exit the Calendar, that view will
appear the next time you open the function.
Day view
This view displays all appointments for the given day. The subject
of the appointment appears beside the start hour and a sidebar
spans the length of the appointment.
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Week view
This view displays all appointments for the current week; you can
scroll vertically through them. All appointments are marked with
an outlined box spanning the length of the appointment. If the
appointment is an all-day appointment, dots will span the entire
day. When your cursor is on an appointment, the subject and
location of your appointment are displayed at the bottom of the
screen. Press the ALT key while rolling the trackwheel to scroll
horizontally through the appointments.
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Managing Tasks and Appointments — Using the Calendar function
Month view
When you first switch to Month view, your cursor will be on today’s
date and you can scroll horizontally through the days of the month.
Days with appointments will have a black bar to the left of the day.
The size of the bar depends on the length of the appointment. For
example, a one-hour appointment will have a short bar, while a four
hour appointment will have a long bar. If the appointment is an all-
day appointment, the day will be in bold text. The position of the
bar depends on the start time set for the appointment. For example,
the bar for afternoon appointments will typically appear near the
bottom of the date.
Agenda view
This view displays only the days on which you have appointments,
allowing you to see your “agenda”. The appointments appear in
chronological order starting with the earliest appointments at the
top. Each entry in the Agenda view includes the time, the subject,
and the location of the appointment. A sidebar to the left of the start
time spans the length of the appointment. If you have set a reminder
for the appointment, an alarm icon appears beside the subject.
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To add appointments
1. In the Home screen, scroll to the CALENDAR icon and click.
2. In the Calendar screen, click to view the menu. Scroll to New
Appointment and click.
3. In the New Appointment screen, use the trackwheel to go from
field to field, adding information for the appointment. Press
ENTER to go to the next field.
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Managing Tasks and Appointments — Using the Calendar function
4. In the Reminder field, select how early you want to be notified
of the appointment. If you do not wish to be reminded of the
appointment, set this field to None.
5. If the appointment will occur regularly, set the Recurrence field
to reflect how often the appointment should appear in your
calendar. See page 130 for more information on setting
recurring appointments.
6. To save your appointment, click to view the menu. Scroll to
Save Appointment and click.
You return to the Calendar screen.
You will always be notified of pending appointments with
reminders, even if you have turned off your handheld.
Note
In Day or Week view, press SHIFT while rolling the
trackwheel in the Calendar screen to set the duration of the
appointment prior to selecting New Appointment.
Appointment fields
The New Appointment screen contains the following fields:
Subject: Type the subject for the appointment.
Location: Type the location where the appointment is to be held.
Start Date: Select the start date of the appointment. The default is
today’s date.
Start Time: Select the start time for the appointment. The default is
the current time, rounded to the nearest hour. (You can change the
hour and minutes settings by pressing the SPACE key.)
End Date: Select the end date of the appointment. The default is
today’s date.
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End Time: Select the end time for the appointment. The default is an
hour after the start time. (You can change the hour and minutes
settings by pressing the SPACE key.)
Reminder: Select how early you want to be notified of the
appointment. The default is 15 minutes in advance of the start time.
Recurrence: Set whether or not the appointment is a recurring
appointment. The default is None. See below for more details on
setting the recurrence for appointments.
Notes: Type any reference notes you want associated with this
appointment.
To set recurring appointments
You can specify that the same appointment reappears in your
Calendar at regular intervals.
1. In the Home screen, scroll to the CALENDAR icon and click.
2. In the New Appointment screen, add the information for your
appointment.
3. In the Recurrence field, press the SPACE key. The Set
Recurrence screen appears.
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4. In the Recur field, press the SPACE key until the desired option
appears on screen. Your options are: Day, Week, Month, and
Year. (For this example, select Day to set an appointment
recurring on a daily basis.)
5. In the Every field, press the SPACE key until the desired amount
of time between appointments appears on screen. (For this
example, select 2 to set an appointment recurring every second
day.)
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Managing Tasks and Appointments — Using the Calendar function
6. In the End field, set the specific date on which the recurring
appointment should end. (By setting this field to Never, you
will have a constant recurring appointment.)
If you set your appointment to recur weekly, you can specify
the day(s) of the week on which it should recur. If you set
your appointment to recur monthly or yearly, you can set the
day on which the appointment will recur.
Note
7. The terms of the recurrence are shown after the End field. If you
are satisfied with these terms, click to view the menu. Scroll to
Save Recurrence and click.
You return to the New Appointment screen with your recurring
appointment settings entered. Save your appointment by clicking to
view the menu, scrolling to Save Appointment and clicking.
To view appointments
In Day, Week, or Agenda view, you can see the specifics for your
appointment by selecting the appointment, clicking to view the
menu, scrolling to View Appointment and clicking.
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Managing Tasks and Appointments — Using the Calendar function
In Month view, you can view the appointments for the selected day
by following this procedure:
1. In the Home screen, scroll to the CALENDAR icon and click.
The Calendar screen appears. Switch to Month view by clicking
to view the menu, scrolling to View Month and clicking.
2. In the Calendar screen, select a day that has appointments and
click to view the menu. Scroll to View Appointments and click.
The appointments for the selected day are listed.
When you view appointments in Month view, you are not
switching your view. The appointments for the selected day
are listed in Day view but your overall view remains as
Month view.
Note
3. If you want to view the details of the appointment, edit it, or
delete it, click to view the menu. Scroll to View Appointment,
Edit Appointment, or Delete Appointment and click.
4. Press ESC to return to Month view.
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Managing Tasks and Appointments — Using the Calendar function
To view today’s appointments
1. In the Home screen, scroll to the CALENDAR icon and click.
2. In the Calendar screen, click the trackwheel to view the menu.
Scroll to Today and click. The appointments for today’s date
appear in your chosen Calendar view.
In Agenda view, if you do not have appointments for the
current date, the next day that has appointments will be
displayed.
Note
To view next and previous
1. In the Home screen, scroll to the CALENDAR icon and click.
2. In the Calendar screen, click the trackwheel to view the menu.
Scroll to Next (or Previous) and click. The next (or previous)
day, week, or month is shown.
In Agenda view, you will see the next or previous day with
appointments scheduled. Viewing the next or previous
day’s appointments is useful if you have many
appointments and do not want to continue scrolling through
your agenda.
Note
In Day view, press ALT while rolling the trackwheel to scroll
to the next or previous day.
To view the appointments for a specific date
1. In the Home screen, scroll to the CALENDAR icon and click.
2. In the Calendar screen, click the trackwheel to view the menu.
Scroll to Go to Date... and click. In the dialog box that appears,
use the SPACE key to select the date for which you would like to
view appointments and click.
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The appointments for that date appear, in your chosen Calendar
view.
To edit appointments
1. In the Home screen, scroll to the CALENDAR icon and click.
2. In the Calendar screen (in either Day or Agenda view), scroll to
an appointment and click to view the menu. Scroll to Edit
Appointment and click. If you’ve selected
a
recurring
appointment, you can edit all occurrences of the appointment
(choose Edit all dates) or you can edit only the selected
appointment (choose Edit this).
3. The Edit Appointment screen appears, displaying all of the
details for the appointment. Edit the information in any of the
fields. To edit the Date, Start Time, End Time, or Reminder
fields, press SPACE key to scroll between options. Release the
SPACE key once you have set the field to your preference.
4. If you are editing a recurring appointment, scroll to the
Recurrence field and press the SPACE key. The Set Recurrence
screen appears, allowing you to change any of the settings.
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Click to view the menu, then scroll to Save Recurrence and
click.
5. Click the trackwheel to view the menu, then select Save
Appointment by clicking again.
You return to the Calendar screen.
If you are in Week or Month view, you can either switch to
Day or Agenda view to edit the appointment, or view the
appointment and then edit it. See page 132 for more
information on viewing appointments.
Note
To delete appointments
1. In the Home screen, scroll to the CALENDAR icon and click.
2. In the Calendar screen, scroll to the appointment that you want
to delete (in Day, Week, or Agenda view) or the day on which
there are appointments to delete (in Month view). Click the
trackwheel to view the menu. Scroll to Delete Appointment(s)
and click.
3. A dialog box appears, asking if you want to delete the
appointment. Click Yes. If your appointment is a recurring
appointment, you can delete all occurrences of the appointment
or just the one you have selected.
You return to the Calendar screen and you can see that the
appointment is no longer listed.
If you are deleting appointments in Month view, all
appointments for the day you select will be deleted. You
must switch to Day, Week, or Agenda view to delete a
specific appointment.
Note
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Managing Tasks and Appointments — Summary and tips
Summary and tips
In this chapter, you learned how you can organize your time and
projects using the Tasks and Calendar functions. You can add, view,
edit, delete, and set options for both tasks and appointments. In the
Tasks screen, you can modify the status of your tasks so that you
know which of your projects have been completed. In the Calendar
screen, you can switch between four different views. In the next
chapter, you’ll examine the MemoPad and Calculator functions.
Managing tasks and appointments - Tips
•
•
•
•
Press DEL to delete a task or appointment
Press T to go to the top task or appointment in the list.
Press B to go to the bottom task or appointment in the list.
Press C to create a new task or appointment.
Tasks
•
Press M to mark an “In Progress” task as “Completed” or a
“Completed” task as “In Progress”.
Calendar
•
•
•
•
•
•
•
•
•
Press D to switch to Day view.
Press W to switch to Week view.
Press M to switch to Month view.
Press A to switch to Agenda view.
Press S to scroll through all the possible calendar’s views.
Press T to go to Today in the Calendar screen.
Press P to go to the previous day/week/month in the Calendar screen.
Press N to go to the next day/week/month in the Calendar screen.
Press ALT and roll the trackwheel in Day view to view the next or
previous day.
•
Press G to go to a specific date.
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Managing tasks and appointments - Tips
•
Press ENTER to create an appointment at a selected time or view an
appointment if one is highlighted.
•
Press SHIFT and roll the trackwheel in Day or Week view to highlight
the hours during which an appointment will take place. When you
create the new appointment, the start time and end time fields will
already be set.
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Using the MemoPad and
Calculator
The handheld contains a MemoPad for recording lists, notes, or
other important information that you type aside from email
messages.
A Calculator function is also included, which helps you to perform
simple mathematical operations and conversions.
Using the MemoPad function
You can use the MemoPad function to add, edit, view, and delete
important memos.
To add memos
1. In the Home screen, scroll to the MEMOPAD icon and click.
2. In the MemoPad screen, click to view the menu. Scroll to New
Memo and click.
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Using the MemoPad and Calculator — Using the MemoPad function
3. Type a title for your memo and press ENTER. Then type the
body of the memo.
4. Once you have finished composing the memo, click to view the
menu. Select Save by clicking again.
You return to the MemoPad screen where your new memo appears
in alphabetical order.
You must include a title in order to save your memo.
Note
To view memos
1. In the Home screen, scroll to the MEMOPAD icon and click.
2. In the MemoPad screen, select the name of the memo that you
want to view. Click to view the menu. Scroll to View Memo and
click.
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Using the MemoPad and Calculator — Using the MemoPad function
The full memo appears on the screen.
You can edit a memo you are viewing by clicking to view the
menu. Scroll to Edit Memo and click.
Note
To edit memos
1. In the Home screen, scroll to the MEMOPAD icon and click.
2. In the MemoPad screen, select the memo you want to edit and
click to view the menu. Scroll to Edit Memo and click.
3. In the Memo screen, you can add or edit text. Press the ALT key
as you roll to scroll horizontally through the text.
4. When you have finished making changes to your memo, click
to view the menu. Select Save by clicking again.
You can clear the Title field and the entire body of a memo.
Scroll to the field that you want to clear (either the Title field
or the body) and click to view the menu. Scroll to Clear Field
and click. The field is erased and you can add new text.
Note
To delete memos
1. In the Home screen, scroll to the MEMOPAD icon and click.
2. In the MemoPad screen, scroll to the memo you want to delete.
3. Click to view the menu. Scroll to Delete Memo and click. A
dialog box appears asking if you want to delete the memo.
Scroll to Yes and click.
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Using the MemoPad and Calculator — Using the Calculator function
You return to the MemoPad screen and you can see that the memo
is no longer listed.
You can delete memos only in the MemoPad screen.
Note
Using the Calculator function
Use the handheld’s calculator function to perform simple
mathematical operations and conversions.
Using the keyboard, you can type numbers and
mathematical operators in the Calculator without pressing
the ALT key.
Tip
To perform mathematical operations
1. In the Home screen, scroll to the CALCULATOR icon and
click.
2. The Calculator screen appears. Use the keyboard to enter the
first number of the mathematical calculation. Using the
trackwheel, scroll to the operator you want and click.
3. Enter the next number of the mathematical calculation. Using
the trackwheel, scroll to the equal sign and click. The result of
the calculation appears.
You can add, recall, and clear the calculator’s memory if
you want to save the results of a particular calculation. The
current contents of the memory are shown at the top of the
screen.
Note
Press ENTER to perform the same action as scrolling to the
equal sign.
Press C or the BACKSPACE key to clear the handheld’s
display.
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To use the tape
You can use the Calculator’s Tape feature to record and display
your series of calculations. You can review, edit, delete, or insert
entries on the tape.
1. In the Home screen, scroll to the CALCULATOR icon and
click.
2. In the Calculator screen, scroll to Menu and click. Select Switch
to Tape by clicking again.
3. Scroll through your calculations on the tape to review them.
4. Scroll to an entry that you want to change, then click to view
the menu. Scroll to edit the entry, insert a new entry, or delete
the entry and click.
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Using the MemoPad and Calculator — Using the Calculator function
5. The results of your change are shown on the main calculator
display. To return to the calculator, click to view the menu.
Scroll to Return to Calculator and click.
You can clear the entries on the tape by clicking to view the
menu, scrolling to Clear Tape and clicking. The result of the
calculations is not cleared, just the entries on the tape.
Note
To perform conversions
You can use your handheld’s calculator to convert numbers to and
from metric. You can perform the following conversions:
centimetres to inches, metres to feet, metres to yards, kilometres to
miles, kilograms to pounds, and Celsius to Fahrenheit and vice
versa.
1. In the Home screen, scroll to the CALCULATOR icon and
click.
2. In the Calculator screen, type the number that you want to
convert.
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Using the MemoPad and Calculator — Using the Calculator function
3. Scroll to Menu and click. Scroll to From Metric or To Metric and
click, depending on which way you want to convert the
number. (For this exercise, select From Metric.)
4. A second menu appears where you can select the type of
conversion to perform.
The results are shown on the calculator’s display.
To exit the calculator
In the Calculator screen, scroll to Menu and click. Scroll to
Close and click.
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Using the MemoPad and Calculator — Summary and tips
Summary and tips
In this chapter, you learned how to use the MemoPad function and
the Calculator function. You can add, edit, and view memos in the
MemoPad screen, and you can also perform mathematical
operations, use the tape, and perform conversions in the Calculator
screen. In the next chapter you’ll find out how to customize your
handheld’s options.
Using the MemoPad and Calculator - Tips
MemoPad
•
•
•
•
•
Press T to go to the top memo in the list.
Press B to go to the bottom memo in the list.
Press ESC to exit the MemoPad screen.
Press DEL to delete a memo.
Press ENTER to view a memo.
Calculator
•
•
•
Press D to add.
Press F to subtract.
Press X or A to multiply.
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Using the MemoPad and Calculator — Summary and tips
Using the MemoPad and Calculator - Tips
•
•
•
•
•
•
•
•
Press S to divide.
Press Z or (SPACE key) to change the sign.
Press V to find the square root of a number.
Press J to recall the memory.
Press K to clear the memory.
Press L to add the number into memory.
Press G to see the result of your calculation.
Press C to clear the calculator screen.
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Customizing your
handheld’s options
In the “Get to know your handheld” chapter, you learned about the
procedure for setting message notification options. Now, refer to
this chapter to learn how to customize the handheld’s many other
options to suit your specific needs.
Setting the alarm
The handheld has an Alarm function that you can set to tone at the
same time every day. Choose from six different tone settings and
three volume levels.
1. In the Home screen, scroll to the ALARM icon and click.
2. The Daily Alarm screen appears. Scroll to the field you would
like to set, then press the SPACE key to scroll through your
options. Release the SPACE key once you have set the field to
your preference.
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Customizing your handheld’s options — Setting the alarm
3. Once you have set the Alarm to your preference, click to view
the menu. Scroll to Save Options and click.
When the alarm sounds, press any key to silence it. This
action will not disable the alarm; it will sound at the set time
again even if it has been silenced. To disable the alarm, set
the Alarm On/Off field to Off.
Note
Alarm fields
The Daily Alarm screen contains the following fields:
Time: Set the time at which you want the alarm to sound. The
default is 12:00 AM.
Alarm On/Off: Select whether or not you want the alarm to sound.
The default is Off.
Tune: Select the tune you wish to hear when the alarm sounds. You
can hear each tune by scrolling through the options. The default is
Tune 3.
Volume: Select the volume at which you wish to hear the alarm.
Your options are: Low, Medium, and High. The default is Low.
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Customizing your handheld’s options — Customizing handheld options
Customizing handheld options
You can customize any of the handheld’s options by following this
general procedure:
1. In the Home screen, scroll to the OPTIONS icon and click.
2. The Device Options screen appears. Scroll to the handheld
option that you want to change and click the trackwheel.
3. Scroll to the field that you want to change, then press the SPACE
key to scroll through your options. Release the SPACE key once
you have set the field to your preference.
4. Once you have set the options to your preference, click to view
the menu. Scroll to Save Options and click.
You return to the Device Options screen.
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Customizing your handheld’s options — Handheld options
Handheld options
The following pages list the handheld’s options and provide page
references for further information.
About
The About screen contains handheld copyright information. You
cannot change the information in this screen. Press the ESC key to
return to the Device Options screen.
Auto On/Off
Use the automatic on/ off feature to maximize battery life and to
maintain optimal, extended messaging performance.
Weekday On: Set the handheld to turn on automatically at a specific
time throughout the week
Weekday Off: Set the handheld to turn off automatically at a
specific time throughout the week
Weekend On: Set the handheld to turn on automatically at a
specific time on the weekend
Weekend Off: Set the handheld to turn off automatically at a
specific time on the weekend
Both Weekday and Weekend options have an Enable/
Disable field. You must set this field to Enable in order for
the handheld to turn on and off automatically.
Note
AutoText
The AutoText screen contains a list of all current AutoText entries.
You can add, edit, and delete entries as you wish. See page 67 for
more information on how to work with AutoText entries.
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Customizing your handheld’s options — Handheld options
Date/Time
Set the date and time so that your messages contain the correct time
stamp.
You can set the date and time automatically by
synchronizing your handheld with your PC. See the
Intellisync online help for more information.
Note
Time Zone: Select your time zone. The handheld will automatically
adjust the time depending on the time zone. The default is the
Eastern (-5) time zone.
Daylight Savings: Select whether or not you want daylight savings
time to be adjusted automatically. By default, the handheld is set to
adjust for daylight savings time (Support). The setting only needs to
be set once. It should only be set to Ignore if you live in a state or
province that does not recognize daylight savings time. When this
setting is set to Support, the handheld will automatically adjust the
time on the proper date.
Time: Set the current time
Format: Select a 12 hour or 24 hour clock
Date: Set the current date
The information that you set in the Time, Format, and Date
fields will represent how the date and time appear on the
handheld’s Home screen and on the password security
screen.
Note
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Customizing your handheld’s options — Handheld options
Message Services
Message Services: This setting is reserved for future development.
Network Settings
Roaming: Choose the country you are in - either Canada or the
United States. Subscribers in each respective country will have their
home country as the default setting.
Radio: Turn the handheld’s radio on or off. In certain situations,
such as travelling by plane, it is important to turn off the radio in
your handheld to prevent radio frequency interference. See page 45
for a shortcut for turning your radio on and off.
Status: Shows the status of the network. It is set to either Pending or
Active, depending on what you have specified in the Roaming field.
You can re-register with the network in the Network
Settings screen. Click to view the menu, scroll to Register
Now and click. Unless you have been advised to do so, or if
you have just received your handheld and it is not working,
we recommend against registering your handheld more
than once.
Note
PowerSave: Puts the handheld in a mode where it can save more
power. You can choose from Maximum, Average, or Minimum.
Each one provides progressively better power savings. The default
setting is Maximum. We recommend against changing this field.
Notify
You can press the SPACE key to set the handheld message
notification to tone/ vibrate, vibrate, tone, or none. See page 37 for
details on how to set the notification options.
In Holster: Customize the way that the handheld notifies you of a
new message while it is in the holster. Your options are: Tone,
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Customizing your handheld’s options — Handheld options
Vibrate, Vibrate+Tone, or None. The default notification setting is
Vibrate+Tone.
Out of Holster: Customize the way that the handheld notifies you
of a new message when it is out of the holster. Choose from: Tone,
Vibrate, Vibrate+Tone, or None. The default notification setting is
Tone.
Tune: Select the tune you wish to hear when you are notified of a
new message. You can hear each tune by scrolling through the
options. The default is Tune 1.
Volume: Select the volume for your notification tune. Choose from
Low, Medium, High, Escalating, or Off. If you set your notification
type to vibrate and set the Volume field to Low, the handheld will
vibrate only once when a new message arrives. If you set this field
to Medium, High, or Escalating, the handheld will vibrate twice
when a new message arrives. The default is Low.
The Escalating option provides you with quiet notification
progressing to louder notification.
Note
Number of Beeps: Select the number of beeps the handheld should
make before notification stops. Choose from 1 to 5 beeps. The
default is 1.
Repeat Notification: Set whether or not you want to be reminded of
unread messages waiting. Choose from:
•
•
•
Low - the LED will flash and the handheld will tone or
vibrate once every 15 minutes for 30 minutes
Medium - the LED will flash and the handheld will tone or
vibrate once every 10 minutes for an hour
High - the LED will flash and the handheld will tone or
vibrate once every 5 minutes for 2 hours
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Customizing your handheld’s options — Handheld options
•
LED Only - the LED will flash for 15 minutes
Off - you will not be reminded.
•
If you have set your In Holster and Out of Holster
notification to None, the only reminder notification you will
receive will be the flashing LED. If you want Tone or Vibrate
reminder notification, you must change your regular
notification settings.
Note
Level 1 Notify Only: Select whether or not you want to be notified
of all messages or only those with a level 1 priority. Choose from
either Yes or No.
You will always be notified of pending appointments with
reminders, even if you have turned off your handheld.
Note
Owner
This information appears on the password security screen (if you
have set a password). If you do not enter any owner information, a
default message will appear on the password security screen.
Name: Type your name.
Information: Type any extra information that you want to appear
on the password security screen. We recommend that you include
your own (or your company’s) contact information in case the
handheld is lost.
Screen/Keyboard
In the Screen/Keyboard screen, you can change the LCD screen’s
appearance by adjusting contrast levels and font size. You can also
change the key rate and tone.
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Customizing your handheld’s options — Handheld options
Screen Contrast: Adjust the screen’s contrast if you’re having
trouble seeing the interface. If you are using the handheld in low
light, try the backlighting feature instead.
Font Size: Set the size of the font to be used on the screen. Choose
from Small Font or Large Font. The default is Large Font.
Key Tone: Set the key tone field to On if you want the handheld to
emit a tone each time a key is pressed.
Key Rate: Set the speed (Slow, Fast, or Off) at which your cursor
moves whenever the BACKSPACE, ENTER, or SPACE key is pressed
and held. The default setting is Slow.
For all other keys, the Key Rate setting controls an auto
capitalization feature. With Key Rate set to either Slow or
Fast (i.e., Key Rate must be enabled), you can press and
hold a key to capitalize it.
Note
Security
In the Security screen, you can set your password options to ensure
greater handheld security.
Password: Select whether or not you want to enable a password on
the handheld. The default is Disabled.
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Customizing your handheld’s options — Handheld options
Security Timeout: Set the duration of time (in minutes) that the
handheld is idle before the password security screen appears. The
default setting is 2 minutes.
The password security screen will prompt you to “Press any
key”. Type the first letter of your password to gain access to
the Enter Password dialog box. Type the remaining letters
of your password to resume using the handheld.
Note
Once you have set a password, you need to enter it to use
the Security screen again. You will also need to enter the
password when using the Security screen, as well as
Application Loader. See page 39 for information on how to
set your password.
Status
The Status screen provides information about the handheld and the
wireless network. You cannot edit this information.
Signal: Shows the strength of the handheld’s network signal.
Battery: Shows the percentage of remaining battery life.
Memory Free: Shows the amount, in bytes, of available RAM.
File Free: Shows the amount, in bytes, of available memory to store
messages, address entries, and AutoText entries.
PIN: Shows the handheld’s address number, or LLI. Depending on
your service provider, other handheld users may be able to use this
address number to send messages directly to you.
ESN: Shows the handheld’s serial number.
O/S: Shows the version of the Operating System.
Flash Size: Shows the amount of flash memory on your handheld.
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Customizing your handheld’s options — Handheld options
Address Book: Shows the current version of the Address Book
function.
AutoText: Shows the current version of the AutoText feature.
Calculator: Shows the current version of the Calculator function.
Calendar: Shows the current version of the Calendar and Tasks
functions.
Crypto SK: Shows the current version of the Crypto SK DLL.
Database: Shows the current version of the Database DLL.
MemoPad: Shows the current version of the MemoPad function.
Message List: Shows the current version of the Messages function.
Ribbon: Shows the current version of the functions list on the Home
screen.
Secure Transport: Shows the current version of the Secure
Transport DLL.
Serial Db Access: Shows the current version of the Backup and
Restore protocol DLL.
UI: Shows the current version of the User Interface.
Storage Mode
If you are not going to use your handheld for an extended period of
time (more than two weeks), you should put it into storage mode.
Putting the handheld into storage mode is different than just
turning it off and as a result, the current date and time is lost.
1. In the Home screen, scroll to the OPTIONS icon and click.
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Customizing your handheld’s options — Summary
2. In the Device Options screen, scroll to Storage Mode and click.
The following message appears: “Storage mode powers off
3. The following message appears: “Entering storage mode will
lose current time. Continue?” Scroll to Yes and click.
To activate your handheld again, insert it into the charging cradle,
connect the cradle to a power outlet, and after a few moments the
Home screen will appear.
You can also activate the handheld from storage mode by
inserting a fine-tipped instrument such as a paperclip into
the reset hole located on the back of the handheld.Ensure
that the handheld is fully charged before you use it again.
See page 21 for more information on charging the
handheld.
Note
Ensure that you set the date and time after you activate
your handheld again. If you do not set the date and time,
messages will be stamped with the date of January 1 and
will be placed at the bottom of your Messages screen. (See
the Intellisync online help for more information on updating
the handheld’s date and time automatically.)
Summary
In this chapter, you discovered how to customize your handheld’s
options. You can set a number of handheld features, including the
alarm, auto on/ off, AutoText, date/ time, message services, network
settings, notify, owner, screen/ keyboard, security, and status.
Knowing how to customize these options allows you to personalize
your handheld and optimize its performance.
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Frequently asked questions
This chapter includes answers to some common questions about the
handheld.
Alarm
Why is my alarm not sounding when I’ve set the time?
•
Ensure that you have enabled the alarm by setting the Alarm
On/ Off field to ‘On.’ When the alarm is set, a bell icon appears
on the Home screen. See page 149 for information on setting
this field.
Battery
What should I do when I see the message “Battery too low for
handheld usage”?
•
Press any key to close this dialog box. Recharge the handheld’s
battery. See page 21 for information. The handheld can be kept
at a full charge by simply “topping up” the battery every day
for 10-15 minutes. From an empty battery, a full charge can be
achieved in approximately 3 hours. It is not necessary to
completely drain the battery before recharging.
What should I do if my handheld does not turn on?
•
Make sure that the internal battery has been fully charged.
(There should be five bars beside the battery indicator in the
Home screen if the battery is fully charged.)
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Frequently asked questions — Storage
•
If the handheld will not turn on after charging the battery, reset
the handheld. See page 166 for more information.
Storage
What should I do if I won’t be using my handheld for a short
period of time?
•
If you expect that you will not be using your handheld for a
short period of time (two weeks or less), you should turn the
handheld off. In the Home screen, scroll to the POWER OFF
icon and click on the functions list.
•
When you want to turn the handheld back on, simply press the
silver key.
What should I do if I won’t be using my handheld for a longer
period of time?
Before storing your handheld for an extended period of time, you
should save information on the handheld to your PC using the
Desktop Software’s Backup and Restore tool.
•
If you expect that you will not be using your handheld for
many weeks or months, then you should put the handheld in
Storage Mode. In the Options function, scroll to Storage Mode
and click. Click Yes in the two dialog boxes that follow. The
handheld shuts down, and after approximately 24 hours enters
a special storage state. You should store the handheld in a cool,
dry place. When you press any keys or click the trackwheel
while the handheld is in this state, it will not respond.
•
To reactivate the handheld, you must insert the handheld into
the charging cradle, as you did when you first received your
handheld, and recharge the battery. The handheld should then
turn on and read “Initializing”.
All of your stored addresses and messages will be preserved while
the handheld is in storage mode. However, the handheld will no
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Frequently asked questions — Home screen
longer have the correct date and time or encryption key. To reset the
handheld’s options” on page 151, or to update it automatically,
simply synchronize the handheld with the Desktop Software’s
Intellisync tool. You can generate a new encryption key in the
Security tab of the Desktop Software’s Redirector Settings tool.
Home screen
How can I return to the Home screen?
The screen that displays the functions list and the date and time is
called the Home screen.
•
•
Press the ESC key repeatedly until you return to the Home
screen. See page 23 for more information on other
shortcuts.
Select Close from an application’s menu or, in the Device
Options screen, scroll to the [Return to Home Screen]
option and click.
LCD screen
What can I do if my LCD screen seems faint?
•
Check the Screen/ Keyboard option in the Device Options
screen. In Options>Screen/ Keyboard, scroll to the Screen
Contast field. Press and hold the ALT key while rolling the
trackwheel to select a higher contrast. Once you have set the
field to your preference, click the trackwheel to view the menu.
Scroll to Save Options and click.
•
While the handheld is on, press the silver key once to activate
backlighting. See page 29 for more information.
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Frequently asked questions — Messages
The backlighting on my display screen keeps disappearing.
•
The LCD backlighting will turn off after 20 seconds if you have
not pressed a key or the trackwheel.
Messages
Why did I have two messages on my handheld before I turned
on the radio?
•
These messages are pre-loaded to help you learn about the
handheld when you first receive it.
Why are my messages not being sent out?
You can tell that messages have not been sent because they have a
clock icon beside them.
•
Check that the handheld’s radio has been turned on (select
the TURN WIRELESS ON icon), and check that you are
indicator in the Home screen). See page 45 for more
information.
I am not being notified when new messages arrive, even
though I have set the handheld to notify me.
•
•
•
Ensure that the volume setting of the notification options is set
to either Low, Medium, High, or Escalating, rather than Off.
With the volume set to Off, the beeper will not sound when
new messages arrive.
Ensure that the Level 1 Only setting in your notification options
is set to No. When this field is set to Yes, you will only be
notified of level 1 messages, rather than all messages. See
page 154 for more information on the notification options.
In the Notify screen, set the Repeat Notification field to Low,
Medium, High, or LED only so that you are reminded of
unread messages on your handheld.
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Frequently asked questions — Messages
Are there any pre-defined responses that can be used when
replying to messages from the handheld?
You can compose a message that contains a list of responses from
which another handheld user can choose when replying to your
message.
•
In the Home screen, scroll to the COMPOSE icon and
click. While composing a message, type a question in the
message body that requires a response, then press ENTER.
Type Responses:, then press ENTER to move to the next line.
Create your list of responses, pressing ENTER after each
response option. When you have finished composing your
list of responses, press ENTER again. Click the trackwheel to
view the menu. Scroll to Send Message and click.
How do I respond to a message which contains a list of
responses?
Another handheld user can send you a message that contains a list
of responses. You can choose one of the responses as your reply
message.
•
In the Home screen, scroll to the MESSAGES icon and
click. In the Messages screen, scroll to the new message
and click. The message contains a question that requires a
response. Click the trackwheel to view the menu. Scroll to
Reply and click. A dialog box appears with a list of
responses for you to choose from. Scroll to the desired
reponse and click. A dialog box appears, in which you can
add any additional comments. Click again to send the
response. You return to the Messages screen and you can
see that your reply has been sent.
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Frequently asked questions — Punctuation
Punctuation
Where can I find the period (.) and other punctuation marks on
my keyboard?
•
The quickest way to type a period (.) is to press the SPACE key
twice at the end of a sentence. The next letter is capitalized
automatically.
•
Press the ALT key with an associated character key to insert
common punctuation marks. You will see the punctuation
mark printed in orange above the primary key on the keyboard.
See page 23 for information on the ALT key and other key
functions.
•
•
Other punctuation marks are included in the symbols library
which you can open by pressing ALT + SPACE. See page 75 for
information on how to insert a symbol.
You can also insert international/ accented characters into your
messages. When composing a message or entering text, press
and hold a letter key while rolling the trackwheel to scroll
through international characters/ characters with accents.
When the desired character appears, release the letter key.
Desktop Software
For a complete list of frequently asked questions and answers, refer
to the online help.
Resetting the handheld
On rare occasions, the handheld may report an internal handheld
error message, instructing you to press ‘R’ to reset. Doing so will
return the handheld to normal operation after a few minutes. Try
sending yourself a message and check that all the information has
been properly restored in the Status screen.
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Frequently asked questions — Resetting the handheld
There is also a reset hole on the back of the handheld, located in the
information label. Normally, you will not need to use this method of
reset. However, if the handheld ‘locks up’ (no longer responds
when you press keys or use the trackwheel) you can use this
method to reset the handheld. One end of a paper clip can be
inserted into this hole to press the reset button, restarting and
restoring the handheld to normal operation.
You can also reset the handheld by simultaneously pressing
the ALT + SHIFT + BACKSPACE keys.
Note
Messages and other information stored on the handheld will not be
lost. If you were in the process of composing a message, however,
the message will be lost.
If you reset your handheld, you will not lose the connection with
your PC. After you reset your handheld, synchronize with the
Desktop Manager to ensure that all information has been restored.
See the Desktop Manager online help for more information
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12
Specifications
Mechanical Properties
Weight:
Approx. 5oz
Size (LXWXH):
Memory:
4.6”X3.1”X0.70”
5 MB Flash memory
0.5 MB SRAM
Display and control features
Display:
Full graphic LCD with backlighting,
160 x 160 pixel viewing area
Controls:
Thumb-operated trackwheel; PC-style
keyboard
Message
Notification:
Red LED indicator; audible beeper;
mechanical vibrator, on-screen
notification; configurable by user
Other features:
Ports:
Real-time clock; audible alarm;
AutoText and Address Book updates
RS-232 compatible serial port at
operating speeds up to 115 200 baud
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Specifications
Power
Battery:
Internal lithium cell
Temperature
Operating:
0°C to +50°C
Storage:
10°C to +30°C
Relative
5-95% Non-condensing
Humidity:
Radio specifications
Network
Support
800 MHz DataTAC networks
Interface
MDC4800 v3.2/ 3.3, RD-LAP v3.2/ 3.3
Protocols:
Frequency
Transmitting:
Receiving:
806 to 825 MHz
851 to 870 MHz
Regulatory compliance
Handheld
FCC Part 15 Class B, and Part 90
Complies with:
Industry Canada RSS 119
Charging cradle
Complies with:
FCC Part 15, Class B Declaration of
Conformity (DoC)
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Research In Motion Limited ("RIM"), the manufacturer of the RIM
857 Wireless Handheld (which together with the Holster and RIM
857 Wireless Handheld Cradle comprise the RIM 857 Wireless
Handheld Hardware), and the RIM 857 Wireless Handheld Desktop
Software, warrants to YOU, the end-user ("YOU"), that the RIM 857
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date that the RIM 857 Wireless Handheld Hardware was first
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Warranty Period”). This Limited Warranty is not transferable.
During the Applicable Warranty Period, the RIM 857 Wireless
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Wireless Handheld Hardware (or component thereof) is repaired or
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PLEASE CONSULT YOUR SERVICE PROVIDER FOR
INSTRUCTIONS ON HOW TO OBTAIN CUSTOMER
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This Limited Warranty does not apply to normal wear and tear, and
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Limited Warranty
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Handheld Hardware in conjunction with accessories, products,
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malfunction is not the fault of the RIM 857 Wireless Handheld
Hardware itself. Additionally, if malfunction results from the
failure of the user to abide by the Safety Information contained in
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backup is presumed to be the responsibility of the user of this RIM
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that may be damaged or lost at any time, including, without
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Handheld should not be relied upon for the transmission of data
relating to emergency, life-threatening, or mission critical situations,
and RIM disclaims any liability on its behalf for events or damages
resulting from such reliance or the failure of the wireless data
service to perform or to be available for your use of the RIM 857
Wireless Handheld, including, without limitation, the lack of service
coverage in the area in which YOU wish to use the RIM 857 Wireless
Handheld. To the extent the third party providing the wireless data
service provides any warranties or guarantees that may be passed
on to YOU, such warranties and/ or guarantees are automatically
passed on to YOU without any further effort on your part or on the
part of RIM. REPAIR OR REPLACEMENT OF THE PRODUCT IS
THE EXCLUSIVE REMEDY PROVIDED TO YOU. UNDER THE
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Limited Warranty
LAWS OF THE STATE OF TEXAS, AND THE LAWS OF THE
SEVERAL STATES OF THE UNITED STATES, THIS LIMITED
WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY
OF MERCHANTABILITY AND/ OR
FITNESS FOR
A
PARTICULAR USE OR PURPOSE AND/ OR ANY APPLIED
WARRANTY OF NON-INFRINGEMENT. UNDER THE LAW OF
CANADA, THIS LIMITED WARRANTY IS IN LIEU OF ALL
OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY AND/ OR QUALITY OR FITNESS FOR
ANY PARTICULAR PURPOSE. RIM SHALL NOT IN ANY WAY
BE LIABLE TO YOU FOR ANY DAMAGES YOU SUFFER OR
INCUR (INCLUDING, BUT NOT LIMITED TO, GENERAL,
SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES
INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION
AND THE LIKE AND PERSONAL INJURY OR WRONGFUL
DEATH DAMAGES) ARISING FROM OR IN CONNECTION
WITH THE USE OR PERFORMANCE OF THE RIM 857 WIRELESS
HANDHELD HARDWARE, EVEN IF RIM IS AWARE OF THE
POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION IS
INTENDED TO APPLY AND DOES APPLY WITHOUT REGARD
TO WHETHER SUCH DAMAGES ARE CLAIMED, ASSERTED OR
BROUGHT IN AN ACTION OR CLAIM SOUNDING IN TORT OR
CONTRACT, OR ON THE WARRANTY, OR UNDER ANY OTHER
LAW OR FORM OF ACTION. ANY EXTERNAL BATTERIES
PROVIDED WITH THE RIM 857 WIRELESS HANDHELD
HARDWARE ARE PROVIDED AS IS, AND ARE NOT, FOR
PURPOSES OF THIS WARRANTY, PART OF THE RIM 857
WIRELESS HANDHELD HARDWARE. YOU ASSUME THE RISK
OF USING ANY ACCESSORY NOT EXPLICITLY APPROVED BY
RIM FOR USE WITH THE RIM 857 WIRELESS HANDHELD. IN
NO EVENT SHALL RIM’S LIABILITY TO YOU EXCEED THE
PURCHASE PRICE OF THE RIM 857 WIRELESS HANDHELD
HARDWARE YOU PURCHASED OR THE COST OF REPAIRING
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Limited Warranty
OR REPLACING THE RIM 857 WIRELESS HANDHELD
HARDWARE, WHICHEVER IS GREATER. THE LIMITED
WARRANTY WITH RESPECT TO THE RIM 857 WIRELESS
HANDHELD
DESKTOP
SOFTWARE,
TO
ALL
DOCUMENTATION AND TO ANY FIRMWARE RESIDING ON
THE RIM 857 WIRELESS HANDHELD HARDWARE IS SET
FORTH
SEPARATELY IN
THE SOFTWARE LICENSE
AGREEMENT FOUND IN THE RIM 857 WIRELESS HANDHELD
INSTALLATION & USER’S GUIDE.
This limited warranty gives YOU specific legal rights, and YOU
may also have other rights that vary from state to state. Some states
may not allow the exclusion of limitation of incidental or
consequential damages, may not allow limitations on how long an
implied warranty or condition lasts, or allow provisions that permit
the warranty to be voided. Thus, the above limitations or exclusions
may not apply to YOU. This Limited Warranty is to be construed in
Canada under the laws of the Province of Ontario and in the United
States under the laws of the State of Texas, except for any body of
law governing conflicts of law.
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Index
setting options, 109
using, 109
A
about
Research in Motion, 16
this guide, 16
AC adapter
connecting to cradle, 48
activating your handheld, 22
FAQs, 161
adding
addresses, 110
appointments, 128
attachments from
messages, 83
attachments to
messages, 66
autotext entries, 69
autotext entries using a
macro, 70
contacts from messages, 85
memos, 139
setting, 149
ALT key functions, 23
application loader, using, 56
managing, 119
recurring, 130
viewing, 132
tasks, 121
address book
adding entries, 110
adding entries from
messages, 83
attachments
adding address book, 83
adding to messages, 66
attaching entries, 66
customizing options, 109
deleting entries, 116
description of, 13, 30
editing entries, 115
fields, 112
automatic formatting
capitalization, 73
email fields, 74
number fields, 74
number lock, 74
punctuation, 74
searching, 116
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180
Index
automatic on/ off, description
of, 152
summary, 146
tips, 146
using tape, 143
autotext
adding entries, 69
adding entries using a
macro, 70
deleting entries, 72
description of, 68
editing entries, 71
searching for entries, 72
using to compose
messages, 67
calendar
agenda view, 127
appointment fields, 129
deleting appointments, 136
month view, 127
notification of
B
appointments, 156
recurring
backlighting, 29
summary, 137
backup and restore
backing up handheld
files, 58
tips, 137
restoring files to
handheld, 58
using, 57
viewing
battery
appointments, 132, 134
week view, 126
FAQs, 161
recharging, 21
changing
addresses, 115
appointments, 135
autotext entries, 71
memos, 141
C
calculator
description of, 14, 31
exiting, 145
password, 41
performing
searches, 95
conversions, 144
performing mathematical
operations, 142
sent messages, 102
task status, 123
tasks, 122
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Index
charger, description of, 21
chart of hot keys, 23
choosing
send method, 63
addresses, 116
appointments, 136
entries on tape, 143
components
handheld, 19
LCD screen, 28
composing
description of, 13, 30
messages, 50, 61
messages to multiple
contacts, 65
one-time messages, 64
saving messages while
composing, 91
open messages, 100
tasks, 123
using autotext, 67
connecting handheld to PC, 48
contents of package, 15
charger, 21
cradle
connecting to PC, 48
description of, 21
compose, 13, 30
cradle, 21
functions, 13
handheld options, 152
holster, 20
creating, response lists, 165
customer support, 17
customizing
keyboard, 20
address book options, 109
calendar options, 124
handheld options, 149
level of importance, 62
message options, 61
task options, 119
LCD screen, 19
lock, 14
memopad, 13, 31
messages, 13, 30
options, 14, 31
power on/ off, 14, 32
saved messages, 13, 30
search messages, 13, 30
serial port, 21
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182
Index
tasks, 13, 31
trackwheel, 20
FCC compliance, 3
turn radio on/ off, 14, 32
file attachments
sending, 82
desktop software
application loader, 56
backup and restore, 57
FAQs, 166
installing, 48, 55
intellisync, 59
filing messages, 89
summary, 60
using, 55
disabling
alarm, 149
password security
screen, 42
battery, 161
desktop software, 166
punctuation, 166
storage, 162
E
editing
addresses, 115
appointments, 135
autotext entries, 71
entries on tape, 143
memos, 141
functions
description of, 13
icons, 33
menus, 32
searches, 95
sent messages, 102
task status, 123
tasks, 122
screens, 29
enabling
G
getting
alarm, 149
email redirection, 50
password security
screen, 39
customer support, 17
started, 19
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183
Index
home screen
description of, 33
H
handheld
FAQs, 163
icons, 33
changing password, 41
charger, 21
components, 19
connecting to PC, 48
cradle, 21
customizing options, 149
getting started, 19
holster, 20
keyboard, 20
LCD screen, 19
locking, 41
icons
function, 30
package contents, 15
resetting, 166
serial port, 21
specifications, 169
status icons, 33
trackwheel, 20
turning off, 23
turning on, 22
handheld options
key assignment chart, 23
about, 152
auto on/ off, 152
autotext, 152
date/ time, 153
description of, 152
network settings, 154
notify, 154
key rate, 157
keyboard
description, 20
hot keys, 23
L
owner, 156
screen/ keyboard, 156
security, 157
status, 158
storage mode, 160
LCD screen
backlighting, 29
components, 28
description of, 19
FAQs, 163
holster, description of, 20
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184
Index
function menus, 32
function screens, 29
graphics, 36
adding contacts from, 85
composing, 50
tips, 76
LED notification, 156
level of importance, setting, 62
license agreement, 171
limited warranty, 175
locking the handheld, 14, 31, 41
deleting multiple
messages, 101
M
managing
address book, 109
address book
attachments, 83
appointments, 119
memos, 139
messages, 89
tasks, 119
marking all messages as
read, 105
managing address book
attachments, 83
managing tips, 106
marking as read, 105
marking as unread, 104
options for received
messages, 79
marking messages as
unread, 104
memopad
adding memos, 139
deleting memos, 141
description of, 13, 31
editing memos, 141
summary, 146
reading, 52, 79
receiving, 79
tips, 146
using, 139
receiving and reading
tips, 86
viewing memos, 140
receiving long
messages, 81
menus, 32
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Index
removing from saved
messages list, 91
resending, 103
O
saving, 89
description of, 14, 31
saving sent or received, 89
saving while
setting for address
book, 109
setting for calendar, 124
setting level of
composing, 91
searching, 93
searching by sender, 98
sending, 50
sending one-time
messages, 64
sending to multiple
contacts, 65
setting level of
importance, 62
storage mode, 159
importance, 62
setting message options, 61
setting notification
options, 37
status icons, 34
summary, 76, 86, 106
using autotext, 67
password security screen
changing password, 41
disabling, 42
enabling, 39, 41
N
PC, connecting to your
handheld, 48
navigational icons, 36
network, registering, 46
performing
conversions, 144
mathematical
operations, 142
one-time search, 93
search by sender, 98
searches, 93
notification
of appointments, 156
of messages, 154
setting, 37
num lock mode, 74
personal identification number
(PIN)
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186
Index
finding, 49, 158
multiple messages, 101
power on/ off, description
of, 14, 32
punctuation
automatic, 74
FAQs, 166
tasks, 123
replying to response lists, 165
R
radio
turning off, 45
turning on, 45
creating, 165
read messages, marking, 105
reading, messages, 52, 79
recalling searches, 95
received messages
options, 79
description of, 13, 30
saving, 89
receiving
address book
attachments, 83
long messages, 81
messages, 79
attachments, 83
messages, 89
messages while
composing, 91
received messages, 89
sent messages, 89
recharging
battery, 21
connecting AC adapter, 48
reconciling email, 59
redirecting email, 50
searches
deleting, 98
registering with the network, 46
description of, 13, 30
editing, 95
editing once, 97
performing, 93
removing
addresses, 116
appointments, 136
autotext entries, 72
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187
Index
performing one-time, 93
recalling, 95
handheld options, 149
saving, 93
message delete, 38
message notification
message options, 61
password security
recurring
task options, 119
search by sender, 98
specifying terms, 93
tips, 106
searching
addresses, 116
autotext entries, 72
messages, 93
security
changing the password, 41
disabling password
protection, 42
specifications, 169
specifying search terms, 93
enabling password
protection, 39
locking the handheld, 41
using password
storage
FAQs, 162
mode, 160
storage mode, 159
protection, 38
storing received or sent
messages, 89
send method
choosing, 63
sending
symbols, inserting, 75
messages, 50, 61
messages to multiple
contacts, 65
synchronizing, 59
email, 59
one-time messages, 64
PIM, 59
sent messages
system requirements, 15
editing, 102
saving, 89
T
tasks
serial port, description of, 21
setting
adding, 121
changing status, 123
deleting, 123
address book options, 109
alarm, 149
calendar options, 124
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188
Index
description of, 13, 31
editing, 122
U
unread messages, marking, 104
fields, 122
upgrading to version 2.0, 14
managing, 119
setting options, 119
status icons, 121
summary, 137
tips, 137
autotext, 68
using, 119
viewing, 122
message, 67
desktop software, 55
intellisync, 59
technical support, 17
time, setting, 153
tips
address book, 117
composing and sending
messages, 76
handheld, 44
managing messages, 106
memopad and
calculator, 146
receiving and reading
messages, 86
lock, 41
macro to add a new
tape, 143
tasks, 119
tasks and calendar, 137
V
viewing
trackwheel, description of, 20
troubleshooting, 161
addresses, 114
appointments, 132
appointments for a specific
date, 134
memos, 140
messages, 52
turn radio on/ off, description
of, 14, 32
turning on/ off
handheld, 23
radio, 45
next and previous
appointments, 134
tasks, 122
typography, about, 16
today’s appointments, 134
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