Blackberry Cell Phone 21 User Manual

BlackBerry PlayBook Tablet  
Version: 2.1  
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Contents  
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User Guide  
Getting started  
Getting started  
New features and enhancements  
BlackBerry PlayBook OS 2.1 brings together the best of BlackBerry communication applications, productivity tools, and  
your favorite apps, movies, and music to help you make the most out of every moment.  
Watch the BlackBerry PlayBook tablet demo videos: English  
Mobile networks  
Depending on your BlackBerry tablet model and wireless service provider,  
you might be able to connect your tablet to a mobile network, in addition  
to connecting to a Wi-Fi network. For information about inserting a micro  
SIM card, see the Getting Started section. For information about  
connecting to a mobile network, see the Connections section.  
Video chat  
Depending on your BlackBerry tablet model and your wireless service  
provider, you might be able to have video chats over a 4G mobile network,  
in addition to connecting to a Wi-Fi network. For information about using  
video chat, see the Video chat section.  
BlackBerry Bridge  
With BlackBerry Bridge 2.1, you can now access your BlackBerry  
smartphone's text messages on your tablet. BlackBerry Bridge apps can  
also now exchange information between your tablet and smartphone  
using Wi-Fi instead of a Bluetooth connection. For information about  
BlackBerry Bridge, see the BlackBerry Bridge section.  
You can view and compose your messages in portrait mode. For  
information about the Messages app, see the Messages section.  
Email  
Contacts  
Calendar  
You can view your contacts in portrait mode. For information about the  
Contacts app, see the Contacts section.  
You can view your calendar in portrait mode. For information about the  
Calendar app, see the Calendar section.  
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User Guide  
Getting started  
Print To Go  
You can print a file to your tablet if it is on a different wireless network than  
your computer. For information about using Print To Go, see the Print To  
Go section.  
Getting to know your tablet  
Watch a video about the tablet hardware: English  
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User Guide  
Getting started  
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User Guide  
Getting started  
Using the touch screen  
Watch a video about touch screen gestures: English  
Scroll and move between items  
To scroll through a list, pan a webpage, move between  
pictures, and more, slide your finger up and down or right  
and left.  
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User Guide  
Getting started  
Zoom in and zoom out  
To zoom in and zoom out of a webpage, picture, video, or  
other content, slide your fingers apart to zoom in or together  
to zoom out.  
Move items from one place to another  
To move an item from one place to another, touch and hold  
the item. Slide your finger to where you want the icon to be.  
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User Guide  
Getting started  
Show the home screen and minimize apps  
To show the home screen and minimize apps, swipe up  
from the bottom frame onto the screen.  
Show the menu  
In many apps, you can find additional features, options, and  
help in the menu.  
To show the menu while you are in an app, swipe down from  
the top frame onto the screen. To close the menu, tap  
anywhere on the screen outside the menu.  
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User Guide  
Getting started  
Switch between apps  
You can flip between your open apps without having to  
return to the home screen.  
To switch between apps, swipe in from the left or right  
frame onto the screen.  
Show the status bar  
You can peek at the status bar without leaving the app  
you're using. This is a great way to quickly check your  
notifications, see the time, keep an eye on your battery  
power level, change system options, and more.  
To show the status bar, swipe in from the top-left frame  
onto the screen.  
Close an app  
To close an app, show the home screen to minimize the  
app. Touch the minimized app and swipe up.  
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User Guide  
Getting started  
Switch between views on the home screen  
To switch between views, swipe left or right in the lower part  
of the home screen.  
Wake up your tablet  
Your tablet enters standby mode after a certain period of  
time to conserve battery power. To wake it up, swipe from  
one side of the frame to the other.  
Show the keyboard  
To show the keyboard, swipe in from the bottom-left frame  
onto the screen.  
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User Guide  
Getting started  
Zoom in and zoom out quickly  
To zoom in and zoom out quickly, double-tap a webpage,  
picture, or other content.  
Go back  
To navigate within an application, you can swipe up from  
the bottom frame toward the left frame. For example, this  
would allow you to navigate from a picture to the picture  
gallery.  
Insert a micro SIM card  
Before you begin: Only use the micro SIM card provided by your wireless service provider.  
If you have a BlackBerry PlayBook tablet that can connect to mobile networks, you need to insert a micro SIM card before  
the tablet can connect with a mobile network.  
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User Guide  
Getting started  
1.  
2.  
3.  
Remove the micro SIM card tray from the back of your tablet.  
Place your micro SIM card into the tray. Make sure that the corners of the micro SIM card line up with the tray.  
Slide the micro SIM card tray back into your tablet. Make sure it clicks into place.  
Personalizing your home screen  
Watch a video about personalizing your tablet: English  
You are unique; your BlackBerry PlayBook tablet should be too. There are many ways you can display your personality,  
such as arranging the icons on your home screen so they are just the way you like them, or changing the wallpaper. In  
addition to the personalization suggestions listed here, the Options menu provides many additional settings you can use to  
customize your tablet.  
Move an app  
Touch and hold an icon. When it starts to blink, drag the icon in any direction .  
Touch and hold an icon. When it starts to blink, drag the icon into the dock.  
Tap a picture. Swipe down from the top frame. Tap Set as Wallpaper.  
Add apps to your dock  
Set a picture as your wallpaper  
View your notifications  
Your BlackBerry PlayBook tablet uses notifications to keep you informed about software updates, new messages, calendar  
reminders, battery power level, and much more. When new notifications come in, the top-left or top-right corner of the  
screen glows red.  
Watch a video about updating your software: English  
Do one of the following:  
If you're in an application, swipe in from the top-left frame onto the screen. Tap  
If you're on the home screen, on the status bar, tap  
.
.
Return to what you were doing  
Dismiss a notification  
Tap anywhere on the screen outside of the notification.  
Tap  
.
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Getting started  
View a specific type of notification On the status bar, tap the icon for the type of notification that you want to see.  
Jump to the related app  
Tap the notification message. For example, if you tap an email notification, the email  
opens in the Messages app.  
Status bar icons  
The following icons appear on the status bar of the home screen. Tap the icon to change an option.  
Airplane mode  
Alarm  
Turn off airplane mode to restore wireless  
connections. To turn on airplane mode, tap  
> Airplane Mode. Set the switch to ON.  
Turn on or turn off the alarm. To set an alarm,  
open the Clock app and tap a clock.  
Power  
BlackBerry Bridge  
Check the battery power level and lower the  
screen brightness to extend your battery life.  
You can also put your tablet in standby mode,  
or turn off, lock, or restart your tablet.  
Disconnect your BlackBerry smartphone and  
lock or unlock the contents of the smartphone  
that is connected to your tablet. To connect  
your tablet and smartphone using BlackBerry  
Bridge, tap  
> BlackBerry Bridge.  
Bluetooth  
Development mode  
Turn on or turn off Bluetooth connections. To  
pair your tablet with a different device, tap  
> Bluetooth.  
Turn off and turn on development mode . To  
turn on development mode in order to enable  
software development tools, tap  
>
Security. Tap Development mode.  
Music  
Presentation mode  
Pause, fast-forward, or rewind the song that is  
currently playing.  
Indicates that you are viewing a video or  
presentation in presentation mode and that  
your tablet is connected to an external display  
using an HDMI cable.  
Orientation lock  
Notifications  
Set your tablet to landscape or portrait mode.  
View your notifications, including app updates.  
Settings  
Software update  
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User Guide  
Getting started  
Access all of your tablet settings, such as  
BlackBerry ID, wireless connections, and  
security.  
Download a wireless update.  
Wi-Fi turned on  
Wi-Fi not connected  
Wi-Fi is turned on and you are connected to the  
Wi-Fi network shown.  
Wi-Fi is turned on, but you are not connected to  
a Wi-Fi network. To connect to a Wi-Fi network,  
tap  
> Wi-Fi.  
Wi-Fi turned off  
Email notification  
Wi-Fi is turned off. To connect to a Wi-Fi  
Open the inbox to view the new message.  
network, tap  
> Wi-Fi.  
BlackBerry Balance  
Calendar notification  
Lock or unlock your enterprise (work)  
workspace, if one has been created by your  
administrator.  
Open the Calendar app to view the  
appointment.  
When you connect to a BlackBerry smartphone using BlackBerry Bridge, the following icons notify you of new email,  
appointments, and more. If you don't want to see the notifications for specific apps, you can select which apps and  
accounts to display on your tablet from the Device Properties screen in the BlackBerry Bridge app on your smartphone.  
For more information, see the BlackBerry Bridge section of the Help.  
Email  
BBM  
Task  
Calendar  
Text messages  
If you have a tablet capable of mobile network connection, you will also see the following icons.  
Mobile network turned on  
Mobile network not connected  
The mobile network is turned on and you are  
connected to the network indicated. The icon  
displayed depends on the type of mobile  
network you are connected to.  
To connect to a mobile network, tap  
>
Mobile Network.  
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User Guide  
Getting started  
Mobile network turned off  
Roaming  
To turn on the mobile network, tap the icon and  
set the switch to On.  
To set options for roaming, tap  
> Mobile  
Network.  
Micro-SIM card not detected  
Tap to watch a video about how to insert the  
micro-SIM card.  
Switch to a new tablet  
Before you begin:  
If you want to start using a new BlackBerry PlayBook tablet, you can use the BlackBerry Desktop Software on your  
computer to move your media files, applications, and settings from your current tablet to your new tablet.  
1.  
On your computer, in the BlackBerry Desktop Software, click Help > Check for updates. If an update is available,  
click the update to update your version of the BlackBerry Desktop Software.  
2.  
3.  
4.  
5.  
6.  
Click Device > Switch devices.  
Click the icon for your current tablet.  
Select the media files, applications, or settings you want to transfer, and select the appropriate options.  
Follow the instructions on the screen to back up your tablet data and connect your new tablet to your computer.  
Click the icon for your new tablet to import your tablet data.  
Remember to delete your tablet data before reselling it, giving it away, or recycling it. In an effort to help the environment,  
visit www.blackberry.com/recycling for information about returning your tablet to RIM for recycling and safe disposal.  
Setting up your tablet  
Once you have completed the setup wizard, you can further customize your tablet by changing your settings. There are  
several preferences you can change, such as the time, keyboard type, and language.  
1.  
To personalize your tablet, on the status bar, tap  
.
To set the date and time on the home screen, tap Date & Time and complete the fields.  
To change the keyboard type, tap Keyboard.  
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Getting started  
To change the language, tap Language.  
To set applications to run in the background, tap General. In the Application Behavior drop-down list, tap  
Showcase.  
To set up a custom clock, on the home screen, tap the clock application.  
2.  
About your BlackBerry ID  
BlackBerry ID gives you a single sign-in identity across BlackBerry products, sites, services, and apps, including the  
BlackBerry App World storefront . After you create a BlackBerry ID, you only need to use one email address and one  
password to log in to any products that use BlackBerry ID.  
When you set up your BlackBerry PlayBook tablet, you are prompted to create your BlackBerry ID. You can choose the  
email address that you want to use for your BlackBerry ID. If you have a user name and password that you use for email  
accounts on your BlackBerry smartphone, that user name is different than your BlackBerry ID.  
To update your BlackBerry ID information, go to https://blackberryid.blackberry.com/bbid/login/.  
About BlackBerry Balance  
BlackBerry Balance addresses corporate security concerns without limiting your use of personal applications. Using  
distinct areas of your tablet called workspaces, you can separate your work and personal activities. A workspace is a  
grouping of applications, data, and network connections that allows for targeted control and management. It has separate  
data storage, application permissions, and network routing rules.  
By default, your BlackBerry PlayBook tablet uses a personal workspace. Your corporate IT department can then create a  
corporate workspace by enrolling in a management solution. You can also use a BlackBerry Bridge workspace to create an  
insulated area to view data and applications on your BlackBerry smartphone.  
Your personal workspace provides the opportunity to use your tablet without impacting corporate security policies in your  
corporate workspace. Your personal workspace allows you to use your tablet for activities not sanctioned by your employer  
such as downloading videos, playing online multi-player games, and uploading personal photos and Facebook entries.  
Your corporate workspace can contain a modified version of BlackBerry App World that contains the applications you are  
allowed to download and use at work. It can also provide an area where you can create, edit, and save work documents and  
slide decks.  
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User Guide  
Getting started  
Overview of tablet settings  
Your BlackBerry PlayBook tablet includes a settings pane that you can use to change the settings on your tablet. To access  
settings, on the status bar, tap  
.
For information about how to complete the tasks in the table, see the appropriate section of the Help.  
Tab  
Description  
About  
Find general, hardware, operating system, network, legal, and SIM card information.  
Turn off all wireless network connections.  
Airplane Mode  
Wi-Fi  
Set up your Wi-Fi network and use advanced features to manually connect or use WPS to  
connect to the network.  
Software Updates  
Bluetooth  
View the current software version running on your tablet and check for software updates.  
Turn on and set up Bluetooth connectivity, add new Bluetooth enabled devices, and see  
the current list of paired devices.  
BlackBerry ID  
Accounts  
View your current BlackBerry ID information, sign in to your BlackBerry ID account, and  
change your BlackBerry ID password.  
Create the accounts on your tablet that will be used by your workspaces as part of  
BlackBerry Balance.  
BlackBerry Bridge  
BlackBerry Balance  
Complete the tablet portion of the BlackBerry Bridge setup.  
Create and lock an workspace and change the password that you have assigned to that  
area.  
Internet Tethering  
Screen  
Connect to a BlackBerry smartphone that supports Bluetooth in order to share the Internet  
connection.  
Set up how your tablet screen appears when it is running on battery power and when it is  
plugged into an external power source.  
HDMI  
Connect your tablet to an HDMI display, such as a monitor, TV, or projector.  
Sounds & Notifications  
Adjust the overall volume on your tablet, turn on AUDIOBOOST for use with your  
headphones, and set audio and visual notifications.  
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User Guide  
Getting started  
Tab  
Description  
General  
Set up the behavior for applications running in the background.  
Storage & Sharing  
Set up access to the files stored on your tablet, including USB connections, network  
identification, file sharing, Wi-Fi sharing, and password protection for sharing files.  
Security  
Set up application permissions, certificates, passwords, VPN credentials, and SIM card  
settings. Enable development mode and delete all of the data from your tablet.  
Language  
Keyboard  
Change the language and country/region settings for your tablet.  
Change the keyboard type and set up spelling and automatic word completion.  
Change the time zone, time, and date display.  
Date & Time  
If you have a tablet capable of mobile network connectivity, you will also see the following:  
Tab  
Description  
Mobile Network  
Set up your mobile data services and access advanced  
settings to manually configure APN or VPN connections.  
See if you have a micro SIM card installed.  
Supported audio, video, and picture file  
formats and codecs  
Depending on your BlackBerry PlayBook tablet model, some file extensions and file formats might not be supported.  
Audio codecs  
File extensions  
Video codecs  
3GP  
H.264  
MPEG-4  
H.263  
AAC  
MP3  
PCM  
3GP2  
M4A  
M4V  
MOV  
MP4  
MPEG-2  
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Getting started  
Audio codecs  
File extensions  
Video codecs  
MKV  
MPEG-4  
AVI  
MP3  
H.264  
MPEG-4  
Xvid  
MPEG-2  
ASF  
VC-1  
Windows Media Audio 9 and Windows  
Media Audio 9 Professional  
Windows Media Audio 10 and Windows  
Media Audio 10 Professional  
WMA  
WMV  
MP3  
MKA  
AAC  
AAC  
MP3  
PCM  
AMR  
F4V  
VP6  
AMR-NB  
Sorenson Spark  
PCM  
WAV  
BMP  
JPG  
GIF  
PNG  
For information about media file extensions and media file formats for your tablet, visit www.blackberry.com/docs/  
smartphones and click Tablets > Supported Media.  
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User Guide  
Messages  
Messages  
Add an email address or social networking  
account  
Watch a video about using the Messages app: English  
Save time by reading all of your messages from your email addresses and social apps in one inbox on your BlackBerry  
PlayBook tablet. Respond to work emails and Facebook messages all from the same place. If your organization is using  
BlackBerry Balance technology, you might need to set up a password to access your organization's email.  
1.  
Tap  
.
2.  
3.  
4.  
5.  
6.  
7.  
Tap Accounts > Add New Account.  
Tap an account type.  
Enter your account information.  
Tap Continue.  
Change any settings for the account, such as the account name and sychronization settings.  
Tap Save.  
Adding an email account using advanced  
setup  
If you're adding a work account, a POP account, an IMAP account, a CalDav account, or a CardDav account to your  
BlackBerry PlayBook tablet, you might need to use the advanced setup option.  
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User Guide  
Messages  
Prerequisites: Adding an email account using  
advanced setup  
When you use advanced setup to add a work account, POP account, or IMAP account to your BlackBerry PlayBook tablet,  
the information that you need to enter differs depending on your organization or your email service provider. Check with  
your administrator or email service provider to make sure you have all the information you need.  
Work accounts that use BlackBerry Mobile Fusion  
If your organization uses BlackBerry Mobile Fusion to manage mobile devices, make sure you know the following  
information from your administrator:  
Your user ID  
Your activation password  
Server address  
Work accounts that use Microsoft ActiveSync  
If your organization does not use BlackBerry Mobile Fusion but does use Microsoft ActiveSync, make sure you know at least  
the following information from your administrator:  
Your user name and work account password  
Server address  
POP or IMAP email accounts  
If you're adding a POP or IMAP email account, make sure you know the following information from your email service  
provider:  
Messaging server type (POP or IMAP)  
Incoming and outgoing messaging server address  
Incoming and outgoing messaging server port numbers  
Incoming and outgoing messaging server SSL settings  
Whether push email is supported  
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User Guide  
Messages  
Add an email account using advanced setup  
1.  
Tap  
> Accounts > Add New Account > Email, Calendar, and Contacts > Advanced Setup.  
2.  
Tap the type of account that you're adding. For example, if you're adding an account that uses BlackBerry Mobile  
Fusion, tap Work Account.  
3.  
4.  
Enter your account information.  
Tap Save.  
View your messages  
When you open the Messages application, the All Accounts message list appears. This message list includes all of your  
email messages and messages from your social apps, such as Facebook and Twitter. You can also view all of your  
messages for a specific email address.  
1.  
2.  
Tap  
.
Tap an email account.  
View your folders  
1.  
2.  
3.  
Tap  
Tap an email account.  
Tap  
.
.
Send an email  
1.  
Tap  
.
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Messages  
2.  
3.  
In the To field, enter an email address or a contact name.  
Type a message.  
To add an attachment, tap  
.
To set the importance level, tap  
.
To save a draft of the message, tap  
> Save.  
4.  
To send a message, tap  
.
Reply to a message  
Tap  
Tap  
Tap  
Tap  
Tap  
Tap  
.
.
.
.
.
.
Reply all to a message  
Forward a message  
Flag a message  
File a message  
Search for a message  
Delete a message  
Tap  
.
Refresh your messages and folders  
Refresh your message list  
In your message list, drag down.  
Refresh your folders  
In a folder, if there are no messages, tap  
folder, drag down.  
. If there are messages in the  
Messaging tips  
Switch between drafting a message and viewing your  
message inbox  
Swipe down from the top frame. Tap Messages.  
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Messages  
Go to a draft message  
Swipe down from the top frame. Tap a draft.  
Compose a new message  
Swipe down from the top frame. Tap Compose.  
Compose a Facebook message, LinkedIn message, or  
direct Twitter message  
In your message inbox, tap  
contact's name. Tap a contact.  
. Tap an icon. Type part of a  
Conversation threads  
Using the conversation threads feature, you can view all of the messages in an email thread. Messages are grouped by  
subject and the most recent message appears first.  
View all of the messages in a conversation thread  
Turn off conversation threads  
In your message list, tap  
.
Swipe down from the top frame. Tap  
. Tap Display and  
Actions. In the Display As drop-down list, click Single  
Message.  
Change your default email address  
When you add an email address to your BlackBerry PlayBook tablet, that email address will become the default address  
used when you send email messages and calendar invitations. If you have added more than one email address to your  
tablet, you can change the default address to use with your Messages and Calendar applications.  
Tap  
> Accounts > Default Accounts.  
To change the default address you use to send email messages, in the Email drop-down list, tap an email address.  
To change the default address you use to send calendar invitations, in the Calendar drop down list, tap an email  
address.  
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Messages  
Change email account options  
1.  
2.  
Swipe down from the top frame.  
Tap  
.
To change message list options and set message alerts, tap Display and Actions.  
To add a signature or set an out-of-office reply, tap Email Preferences.  
Troubleshooting: Email  
Issue  
Possible cause or solution  
I can't add an email  
account  
Check that you entered the correct account information for your email account.  
If you are trying to add a work email account, contact your administrator. You might need to  
use advanced setup to add the email account.  
I can't send an email  
message  
Check that you are connected to a Wi-Fi network or try connecting to a different Wi-Fi  
network.  
I am not receiving email  
messages  
Check that you have turned on synchronization for your email account. On the status bar, tap  
> Accounts. Tap an account. Verify that Sync Email is turned on.  
Check that you are connected to a Wi-Fi network or try connecting to a different Wi-Fi  
network.  
Check that your email account password is correct.  
I can't see items in a  
folder  
By default, only Inbox, Sent Items, and Outbox folders are kept in sync. You can turn on  
syncing for other folders.  
1. Tap a folder.  
2.  
Tap  
.
To stop syncing a folder, tap  
.
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Messages  
Issue  
Possible cause or solution  
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Contacts  
Contacts  
Add, change, or delete a contact  
Watch a video about using the Contacts app: English  
1.  
2.  
3.  
To add a contact, tap  
Enter the contact information.  
Tap  
.
.
Change a contact  
Delete a contact  
Tap  
Tap  
.
.
Merge your contacts  
When you add multiple email accounts or social app accounts, like LinkedIn, to your BlackBerry PlayBook tablet, your  
tablet automatically merges contacts from those sources when it's clear that the contacts are the same person (for  
example, they have the same first and last name or mobile phone number). If duplicate contact entires still appear in your  
Contacts list, you can merge those contacts into one entry.  
1.  
2.  
Tap a contact.  
Tap  
.
3.  
4.  
Tap Add Link.  
Enter a contact's name.  
5.  
6.  
Tap  
Tap  
beside the contact that you want to merge.  
.
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Contacts  
Contact views  
View contact details, including phone numbers and  
email addresses.  
Tap  
.
View status messages from social apps, like Twitter.  
Tap  
Tap  
.
.
View feeds about a contact's company. Tap the title to  
read the whole story.  
View upcoming and past meetings with a contact.  
Tap  
Tap  
.
.
View a list of people you have in common with a  
contact.  
View a list of places you have in common with a  
contact.  
Tap  
.
Add a contact picture  
1.  
2.  
3.  
Tap a contact.  
Tap  
Tap the picture area.  
To use a picture from one of your social apps, such as Facebook, tap a picture from the list.  
To browse your pictures, tap . Tap a picture > OK.  
To take a picture, tap  
.
.
Search for a contact  
1.  
Tap  
.
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User Guide  
Contacts  
To search for a contact in your contact list, type part or all of the contact name.  
To search for a contact in your organization, type part or all of the contact name. Tap Remote Lookup.  
2.  
To close the search panel, tap  
.
Sort your contacts  
1.  
2.  
3.  
Swipe down from the top frame.  
Tap Sort.  
Tap how you want to sort your contacts.  
Filter your contacts  
Tap  
.
To view contacts marked as favorites, tap Favorites.  
To view video chat contacts, tap Video Chat.  
I can't synchronize my contacts  
Verify that you turned on synchronization for your contacts. On the status bar, tap  
> Accounts. Tap an account. Check  
that Sync Contacts is turned on.  
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User Guide  
Calendar  
Calendar  
Add, change, or delete an event  
Watch a video about using the calendar: English  
1.  
Tap  
.
Enter the event information.  
To invite a participant, in the Attendees field, enter the name or email address of the participant.  
2.  
Tap  
.
Change an event  
Delete an event  
Tap  
Tap  
.
.
Respond to a meeting invite  
In a meeting invitation, tap Accept, Tentative, or Decline.  
To send the response without adding comments, tap Send.  
To add a comment to your response, type a comment. Tap Send.  
Calendar views  
You can view your calendar in multiple ways. To return to your appointments and events for today, tap  
.
View your appointments and events  
for the week  
Tap  
.
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User Guide  
Calendar  
View your appointments and events  
for today  
In week view, tap  
.
View your appointments and events  
for the month  
Tap  
.
Change your calendar settings  
1.  
2.  
Swipe down from the top frame.  
Tap  
.
To change meeting reminder settings, the day the week starts on, and other settings, tap Display & Actions.  
To change the color of each of your calendars, tap Preferences. Tap a calendar. Tap a color.  
Switch calendars  
If your BlackBerry PlayBook tablet is associated with multiple email accounts, you might have multiple calendars on your  
tablet. You can switch calendars, view all calendars at once, or select the calendars you want to view.  
1.  
2.  
Swipe down from the top frame.  
Tap the calendar or calendars you would like to view.  
Troubleshooting: Calendar  
Issue  
Possible cause or solution  
I can't synchronize my calendar  
Check that you have turned on synchronization for your calendar or calendars.  
On the status bar, tap  
> Accounts. Tap an account. Check that Sync  
Calendar is turned on.  
I can't sync with my Google Calendar  
Check that your calendar has been enabled in Google Mail.  
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User Guide  
Calendar  
Issue  
Possible cause or solution  
I can't reply to or send meeting  
invitations from my calendar  
Check that you have added an email address that you can use with your  
calendar.  
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User Guide  
Browser  
Browser  
Browsing the web  
Watch a video about using the browser: English  
When you browse to a webpage using your BlackBerry PlayBook tablet, you might have the option of viewing either the  
mobile or the regular version of the webpage. Choose the regular view to take advantage of your tablet's full screen.  
Search for or go to a webpage  
Refresh a webpage  
In the address bar, type search terms or a web address. Tap Go.  
In the address bar, tap  
Swipe down from the top frame. Tap  
Swipe down from the top frame. Tap a thumbnail.  
.
Open a new tab for a webpage  
Switch between tabs  
.
Save an image from a webpage Touch and hold an image. Tap Save Image.  
View your browsing history  
Zoom  
Tap  
.
Slide your fingers apart to zoom in or together to zoom out. Double-tap to zoom in to an  
image or a column of text.  
Open a file that you downloaded  
Hide the navigation bar  
Swipe down from the top frame. Tap  
On the navigation bar, tap  
Swipe down from the top frame. Tap  
.
.
Show the navigation bar  
.
Bookmarking webpages  
Bookmark a page in your browser  
Go to the page. Tap  
. Tap Add to Bookmarks.  
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User Guide  
Browser  
Add a bookmark on your home screen  
Go to the page. Tap  
shortcut.  
. Tap Add to Home Screen. Change the name of the  
View your bookmarks  
Delete a bookmark  
Tap  
.
On the Bookmarks screen, tap  
. Beside the bookmark, tap  
.
Change browser options  
1.  
2.  
Swipe down from the top frame to show the menu.  
Tap  
.
Turn on private browsing When private browsing is turned on, the browser only temporarily stores your history, cached  
files, cookies, and other information. This information is deleted when you close the browser.  
Tap Privacy & Security. Set the Private Browsing switch to On.  
Delete saved data  
Tap Privacy & Security > Clear All.  
Share your location with Some websites use your location to show you customized content.  
websites  
Tap Permissions. Set the Allow Websites to Access My Location switch to On.  
I can't play a song or video on a webpage  
The media format might not be supported or the link might be broken.  
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User Guide  
BlackBerry Bridge  
BlackBerry Bridge  
About BlackBerry Bridge  
Watch a video about BlackBerry Bridge: English  
Watch a video about using BlackBerry Bridge to access BlackBerry Messenger: English  
If you're running BlackBerry Device Software 5.0 or later on your BlackBerry smartphone, you can connect your BlackBerry  
PlayBook tablet to your smartphone to access your smartphone's email, calendars, BlackBerry Messenger, files, and other  
data directly from your tablet. Once connected, you can also use your smartphone as a wireless remote control for your  
tablet.  
Your tablet connects to your smartphone using Bluetooth technology. To connect, you need BlackBerry Bridge installed on  
your smartphone. You can download it from the BlackBerry App World storefront.  
When your tablet and smartphone are connected, these icons appear in the BlackBerry Bridge folder on your tablet home  
screen:  
BBM  
Communicate virtually instantly with your BlackBerry Messenger contacts. It's everything you  
love about chatting with BBM, on your tablet.  
Text Messages  
See your existing conversations at a glance and start new ones by tapping a smartphone  
contact or by typing a phone number.  
Messages  
Take advantage of the reading pane and larger screen on your tablet to work through your  
smartphone's inbox more quickly. Attach files from your tablet or smartphone, or save  
attachments to your smartphone for later use. Open the File Manager app on your tablet to  
access your saved files.  
Calendar  
Keep on top of your schedule with Day and Month views or a convenient split-screen view.  
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User Guide  
BlackBerry Bridge  
Contacts  
Connect with the people in your network through the Contacts app. Quickly jump to a contact  
to send an email, schedule a meeting, or start a BBM chat.  
Tasks  
Have a growing to-do list? Use the Tasks app to help you stay focused on important actions.  
Memos  
Instead of jotting notes on scraps of paper that can be easily misplaced, use memos to keep  
your information organized and easy to find.  
Bridge Browser  
If your administrator allows corporate intranet browsing, you can browse your organization's  
intranet on your tablet.  
New features  
Text messages  
Access your BlackBerry smartphone's text messages on your BlackBerry PlayBook tablet.  
View existing conversations or start new ones by selecting someone from your list. Your  
smartphone contacts that have phone numbers are conveniently shown on the screen.  
Send a message to multiple contacts or manually type a phone number.  
(Requires BlackBerry PlayBook OS 2.1)  
BlackBerry Bridge app  
traffic over Wi-Fi  
When your smartphone and tablet are connected using BlackBerry Bridge, and both  
devices are connected to the same Wi-Fi network, BlackBerry Bridge apps can exchange  
information between your devices using Wi-Fi instead of a Bluetooth connection.  
Using a Wi-Fi connection for BlackBerry Bridge traffic can increase the speed that new  
messages appear on your tablet or that large documents stored on your smartphone open.  
(Requires BlackBerry PlayBook OS 2.1)  
Browsing changes  
The Bridge Browser now only appears if your smartphone is associated with a BlackBerry  
Enterprise Server so that you can access your company's intranet using the secure  
connection.  
For other types of Internet use, you can use the Browser app on your tablet. If your tablet is  
not connected to a network, the Browser app can use your BlackBerry smartphone's  
mobile connection to access the Internet while BlackBerry Bridge is connected.  
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User Guide  
BlackBerry Bridge  
BlackBerry Bridge is designed to connect to the Internet in the following order:  
1. Wi-Fi (on your tablet)  
2. Wi-Fi (on your smartphone)  
3. your data plan (on your smartphone)  
Connect your tablet and smartphone using  
BlackBerry Bridge  
Before you begin: To connect your BlackBerry PlayBook tablet to your BlackBerry smartphone, you need to download the  
BlackBerry Bridge app from the BlackBerry App World storefront on a smartphone running BlackBerry Device Software 5.0  
or later.  
1.  
On your tablet home screen, on the status bar, tap  
> BlackBerry Bridge.  
2.  
3.  
4.  
5.  
Tap Setup > Next > Continue.  
On your smartphone, in BlackBerry Bridge, click Add New Tablet > Continue.  
Point your smartphone camera at the barcode that appears on your tablet to scan the barcode.  
On your smartphone, confirm the items to display on your tablet and click Continue.  
BlackBerry Bridge basics  
Change the font size in email  
Swipe down from the top frame. Tap  
.
View email for a specific address  
If you have multiple email addresses on your BlackBerry smartphone, such as  
an enterprise address and a Yahoo! Mail address, you can view all email  
together or you can view email for each address separately.  
At the top of your message inbox, tap All Messages or the name of the address  
currently displayed. Tap the email address you want to view.  
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User Guide  
BlackBerry Bridge  
View email in a folder  
At the top of your inbox, tap All Messages or the name of the address currently  
displayed. Tap View Folder.  
Move an email to a folder  
Multiselect email  
View the message. Below the message, tap  
.
At the bottom of your inbox, tap . Select the checkbox beside each email  
you want to select. Tap an icon at the bottom of your inbox to perform an action,  
such as marking your email as opened or filing your email.  
View a single calendar  
At the bottom of the screen, tap  
.
Start a BBM multiperson chat  
At the bottom of your BBM contact list, tap  
include.  
. Tap the people you want to  
View your BBM profile or display your  
barcode  
Tap your name or your profile picture.  
Switch between screens  
You can quickly view many items that are on your smartphone, such as  
websites, files, pictures, and videos, on your tablet's larger screen.  
Highlight an item on your smartphone. Press the  
key and click View on  
PlayBook or the corresponding option.  
Hide apps or accounts  
Lock BlackBerry Bridge  
On the Device Properties screen in the BlackBerry Bridge app on your  
smartphone, clear the checkbox beside each app or account you don't want to  
show on your tablet. Press the  
key > Save.  
You can lock BlackBerry Bridge to prevent unauthorized access to your  
smartphone data. Your smartphone password is required to unlock BlackBerry  
Bridge.  
On the home screen, on the status bar, tap  
> Lock.  
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User Guide  
BlackBerry Bridge  
Remote control  
Use your smartphone as a remote control  
With BlackBerry Bridge, you can use your smartphone as a wireless mouse and keyboard for your BlackBerry PlayBook  
tablet. Watch movies, surf the Internet, or present a slideshow on your tablet’s screen or a connected HDMI display, such  
as a TV, projector, or computer monitor.  
1.  
2.  
3.  
On your smartphone, click the BlackBerry Bridge app.  
Verify that your tablet is connected. If necessary, connect your tablet and smartphone.  
Click Use Remote Control.  
To disconnect the remote control, press the  
key a few times and click Disconnect.  
Navigating and scrolling  
Navigate your BlackBerry PlayBook  
tablet  
It’s easy to switch apps, minimize apps, show the menu, and show the status bar  
on your tablet.  
On a BlackBerry smartphone with a physical keyboard, move the cursor to the  
edge of your tablet screen. Click the trackpad.  
On a touch screen, you can use tablet swiping gestures on your smartphone's  
screen to navigate your tablet.  
Scroll  
Press and hold the  
key and slide your finger up or down on the trackpad.  
On a touch screen, place two fingers on the screen and slide your fingers up or  
down.  
Browser tip  
With the remote control, you can open links in a new tab or save images from  
web pages.  
Press and hold the  
key while clicking the trackpad. On a touch screen,  
using two fingers, tap the screen.  
Zoom in and out  
Open a picture. Double-tap.  
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User Guide  
BlackBerry Bridge  
Move an item  
Using the cursor, press and hold an item, such as an app icon on your tablet  
home screen. Drag the item to a new location. Click the trackpad or tap your  
touch screen to release the item.  
Change the input sensitivity  
You can adjust the cursor and scrolling speed to make it easier to move around  
your tablet's screen or an HDMI display that's connected to your tablet.  
Press the  
key > Settings. Change the option for the input speed.  
Switching modes  
Switch to keyboard  
mode  
Start typing on your BlackBerry smartphone keyboard or tap  
return to cursor mode, press the key.  
on your touch screen. To  
Use the presenter mode You can use the presenter mode on your smartphone to quickly move to the next slide in  
Slideshow To Go on your BlackBerry PlayBook tablet.  
Press the  
key > Presenter. To move between slides, click  
or  
.
Automatically switch to You can change the setting so that as soon as you touch the trackpad on your smartphone  
cursor mode after typing, the app automatically switches from keyboard mode to cursor mode.  
Press the key > Settings. Select the Always use trackpad as mouse checkbox.  
BlackBerry Bridge vs Tethering  
Who is BlackBerry Bridge for?  
BlackBerry Bridge is an app for people who have a BlackBerry smartphone running BlackBerry Device Software 5.0 or later  
and a BlackBerry tablet.  
Why use BlackBerry Bridge?  
The BlackBerry Bridge app allows you to interact with your smartphone's email, calendars, contacts, BBM, and more–all  
on the large 7" high-resolution screen of your BlackBerry tablet. When you receive new messages or reminders, such as  
when your smartphone is ringing, the notifications appear right on your tablet. If your administrator allows corporate  
intranet browsing, you can use the Bridge Browser to access your company's intranet.  
You can also use your smartphone as a wireless mouse and keyboard for your tablet. Watch movies, surf the Internet, or  
present a slideshow on your tablet's screen or a connected HDMI display, such as a TV.  
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User Guide  
BlackBerry Bridge  
How does BlackBerry Bridge work?  
After pairing your tablet and smartphone using the BlackBerry Bridge app, your tablet and smartphone are connected  
through an AES-256 encrypted Bluetooth connection. When you reply to messages on your tablet, such as from the Bridge  
BBM app, the message is sent using your smartphone's data connection rather than using the Wi-Fi connection on your  
tablet.  
If your tablet is not connected to a network, some apps on your tablet might be able to use your smartphone's connection  
to the Internet instead. BlackBerry Bridge is designed to connect to the Internet in the following order: Wi-Fi (on your  
tablet), Wi-Fi (on your smartphone), and, only then, your mobile data plan (on your smartphone).  
Note: Some wireless service providers require that you have a tethering plan to use the Bridge Browser app.  
Who is tethering for?  
Tethering is a feature for all BlackBerry PlayBook tablet owners who have a Bluetooth enabled smartphone (which is not  
necessarily a BlackBerry smartphone) with a data plan. Contact your wireless service provider for information about their  
tethering fees and policies.  
Why use tethering?  
Internet or IP Tethering lets you use a device that has a data connection, such as a Bluetooth enabled smartphone, as a  
modem so that other devices, like your BlackBerry PlayBook tablet, can access the Internet.  
How does tethering work?  
You first pair your tablet and smartphone using Bluetooth technology. Then, when you select the tethering option on the  
tablet, the BlackBerry PlayBook tablet can use a data-enabled smartphone with a Bluetooth DUN profile as a modem to  
access the Internet.  
Do data charges apply?  
Data charges might apply if you aren't on a Wi-Fi network while BlackBerry Bridge is connected.  
If a Wi-Fi connection is not available while BlackBerry Bridge is connected, applications on your BlackBerry PlayBook  
tablet can use your BlackBerry smartphone's mobile connection to access the Internet.  
To avoid incurring data or roaming charges, make sure that you're connected to a Wi-Fi network on your tablet or  
smartphone before using applications on your tablet that use the Internet, such as the Browser.  
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User Guide  
BlackBerry Bridge  
About synchronizing Wi-Fi and VPN profiles  
When you connect your BlackBerry PlayBook tablet to your BlackBerry smartphone using BlackBerry Bridge, your saved  
Wi-Fi profiles and VPN profiles on your smartphone are automatically added to your tablet to make connecting to the  
networks you use easier. Then, when you use your tablet in a Wi-Fi coverage area where you've previously used your  
smartphone, your tablet connects to the access point.  
For security reasons, Wi-Fi profiles and VPN profiles that are associated with a BlackBerry Enterprise Server are not  
synchronized. Passwords for secure networks are also not synchronized.  
If a profile requires a client authentication certificate, you must import the certificate manually.  
Tip: You can edit your network profiles to reorder how quickly your tablet attempts to connect to a network or to add other  
information, such as passwords for secure networks.  
About using BlackBerry Bridge in your  
organization  
To help protect your organization's data, when you use BlackBerry Bridge to connect your BlackBerry PlayBook tablet to a  
BlackBerry smartphone, the following restrictions might apply:  
You can only open files on your smartphone through the Files application or from an email attachment.  
You can't save files that you create in a work perimeter into a personal perimeter.  
You can't copy and paste information from a work perimeter to a personal perimeter.  
You can browse your organization's intranet only if your administrator has turned on corporate intranet browsing.  
Troubleshooting: BlackBerry Bridge  
Issue  
Possible cause or solution  
I can't pair my BlackBerry PlayBook  
Verify that the BlackBerry Bridge app is installed on your smartphone, and that  
tablet with my BlackBerry smartphone the BlackBerry Bridge field is set to On. You can download the application from  
the BlackBerry App World storefront.  
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User Guide  
BlackBerry Bridge  
Issue  
Possible cause or solution  
Verify that the Bluetooth connection on your smartphone is turned on and that  
your smartphone is within range.  
If the Add New Tablet button is missing from your smartphone, your  
organization might prevent you from using BlackBerry Bridge or Bluetooth  
technology.  
I can't reconnect to my smartphone  
Verify that the Bluetooth connection on your smartphone is turned on, that your  
smartphone is within range, and that the BlackBerry Bridge field is set to On.  
Try opening the BlackBerry Bridge app on your smartphone and connecting  
manually.  
If necessary, you can delete the paired device from your tablet (tap  
Bluetooth > ) and from your smartphone (in the BlackBerry Bridge app),  
and try pairing again.  
>
The Bridge Browser is missing  
You can use the Browser on your tablet to access the Internet. If you want to use  
the Bridge Browser to access your company's intranet, your smartphone must  
be associated with a BlackBerry Enterprise Server.  
If your smartphone is associated with a BlackBerry Enterprise Server and the  
Bridge Browser icon is missing, verify that the Bridge Browser is selected on the  
Device Properties screen in the BlackBerry Bridge app on your smartphone.  
Also verify that your IT administrator allows corporate intranet browsing.  
If the Bridge Browser icon is still missing, you might need a smartphone data  
plan that supports tethering. For more information, contact your wireless service  
provider.  
My password is incorrect  
Many passwords are case sensitive. If you're having trouble unlocking  
BlackBerry Bridge using the BlackBerry Bridge remote or a Bluetooth keyboard,  
verify that each character you type is the correct casing.  
I can't find a draft message I saved  
Draft messages appear with a draft icon. If you have multiple email addresses,  
look for the draft message in the inbox of the address you are sending the  
message from. If you received a lot of email since you saved the draft, it might  
appear far down in the inbox.  
I can't find a memo  
You can search only the titles of memos, not the contents.  
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User Guide  
Connections  
Connections  
Connect to a mobile network  
Before you begin: To connect to a mobile network, insert a micro SIM card that is set up for data service into your  
BlackBerry PlayBook tablet. Depending on your tablet model, you might not be able to connect to a mobile network. For  
more information, contact your wireless service provider.  
1.  
2.  
3.  
On the home screen, swipe down from the top frame.  
Tap Mobile Network.  
Set the Data Services switch to ON.  
Turn off the mobile network connection when you are  
roaming  
In the Data services while roaming drop-down list, tap Off.  
Change the Network Mode drop-down list.  
Change the type of mobile network that your tablet  
connects to  
Manually connect to an available mobile network  
In the Network Selection Mode drop-down list, tap Manual.  
Select a mobile network from the list.  
Change advanced settings  
Tap  
.
Wi-Fi  
Connect to a Wi-Fi network  
Watch a video about connecting to a Wi-Fi network: English  
Your BlackBerry PlayBook tablet can connect to the Internet using Wi-Fi. Public Wi-Fi networks are available in many  
public places, such as libraries, airports, hotels, coffee shops, and so on. When you connect to a Wi-Fi network, your tablet  
saves the network and connects to it automatically the next time you're within range.  
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User Guide  
Connections  
1.  
2.  
On the Status bar, tap  
> Wi-Fi.  
Tap the network you want to connect to.  
To only see networks that don't require a password, in the Networks drop-down list, select Open Networks.  
3.  
4.  
If necessary, type the network password.  
Tap Connect.  
Connect using a Wi-Fi  
Protected Setup button  
Tap  
> Wi-Fi > Use WPS > Press WPS Button on Router. On your wireless router, press the  
button. On your tablet, tap Start.  
Connect using a Wi-Fi  
Protected Setup PIN  
code  
Tap  
> Wi-Fi > Use WPS > Enter PIN into Router > Start. On the administration screen for  
your router, type the PIN displayed.  
Connect manually  
If you want to connect to a hidden Wi-Fi network or save the settings for a network that's not  
currently available, you can connect manually.  
Tap  
> Wi-Fi > Connect Manually. Type the name of the network. If the network is hidden,  
select Hidden SSID. Select the security type and specify any additional information. Tap  
Connect to connect now or tap Save to save without connecting.  
Change, delete, or reorder saved Wi-Fi networks  
Your BlackBerry PlayBook tablet remembers the Wi-Fi networks you connect to and automatically connects whenever  
you're in range. If multiple networks are available, your tablet connects to the one closest to the top of your list of saved  
networks.  
1.  
2.  
On the status bar, tap  
> Wi-Fi.  
In the drop-down list, tap Saved Networks.  
To change options for a saved network, tap the network.  
To move a saved network up or down in the list, touch and hold the network. Drag it to where you want it.  
To delete a saved network, tap  
. Beside the network, tap  
.
To stop your tablet from automatically connecting to a saved network, tap the network. Clear the Enable Profile  
checkbox. Tap Save.  
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User Guide  
Connections  
Wi-Fi network options  
For most Wi-Fi networks, you won't need to change the network options. If you're having trouble connecting or if you need  
to connect manually, you can set the network options yourself.  
The options available depend on the type of network you're connecting to. To find out what settings to use, if you're  
connecting to a home network, see the information that came with your wireless router; if you're connecting to an  
enterprise Wi-Fi network, talk to your administrator; if you're connecting to a hotspot, see the information provided about  
the hotspot or talk to an employee at the hotspot who might have details about how to connect.  
Option  
Name  
SSID  
Description  
Enter the name that you want to see in your list of saved Wi-Fi networks.  
If the Wi-Fi network is hidden, type the SSID (the name the network uses to  
identify itself). Your BlackBerry PlayBook tablet uses this name to find the  
network.  
Hidden SSID  
If the Wi-Fi network is hidden, select this checkbox. Hidden networks don't  
appear in the list of available networks.  
Security Type  
Set the security type that the Wi-Fi network uses.  
Security Sub Type  
If you're connecting to an enterprise Wi-Fi network, set the security subtype that  
the Wi-Fi network uses.  
VPN Profiles  
To use a VPN Profile when connecting to this network, select the profile you  
want to use. For more information, see the Security section of the help.  
Automatically Obtain IP Address  
Clear this checkbox if you need to manually specify an IP address for your tablet.  
When you clear this checkbox, additional options appear. To find out what  
information to enter, talk to your administrator.  
Enable IPv6  
Set whether the network uses the IPv6 protocol.  
Use HTTP Proxy  
Select this checkbox if you want to connect to a proxy server. When you select  
this checkbox, additional options appear. To find out what options to use, see  
the information provided for the proxy server.  
Allow inter-access point handover  
CA Certificate  
If the network spans multiple access points, set whether your tablet should  
remain connected when you move from one access point to another.  
If necessary, set the root certificate that your tablet should use to verify that it's  
connecting to the correct Wi-Fi network. If the network requires a certificate, you  
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User Guide  
Connections  
Option  
Description  
need to transfer it to your tablet before you can connect. For more information,  
talk to your administrator.  
Client Certificate  
If necessary, set the authentication certificate that your tablet should use to  
connect to the Wi-Fi network. If the network requires a certificate, you need to  
transfer it to your tablet before you can connect. For more information, talk to  
your administrator.  
I can't connect to a Wi-Fi network  
Try one of the following actions:  
On the status bar, tap  
and verify that the switch is set to On.  
The connection might have timed out. Try connecting again.  
Your BlackBerry PlayBook tablet might be too far away from the wireless access point or wireless router to connect.  
Move your tablet closer and try connecting again.  
Verify that you're in a Wi-Fi coverage area. If you're connecting to a home network, see if other wireless devices are able  
to connect. If you're connecting to an enterprise Wi-Fi network or a hotspot, talk to your administrator or an employee  
at the hotspot.  
The wireless connection may not be strong enough to display any content. Move closer to the router, or switch to a  
network with a stronger signal.  
Verify that the time on your tablet is synchronized with the network time. If the times are different, it could prevent your  
tablet from connecting (for example, if connecting to the network requires you to have a certificate on your tablet and  
the certificate has an expiration date).  
If the Wi-Fi network doesn't appear in the list of available networks, the network might be hidden. If you know the  
network name, try connecting to it manually.  
Verify that the options for the Wi-Fi network are correct. To find out what options to use, for a home network, refer to the  
information that came with your router; for an enterprise Wi-Fi network, talk to your administrator; for a public hotspot,  
refer to any information provided for the hotspot or talk to an employee at the hotspot who might have details about  
how to connect.  
If you switched Wi-Fi networks manually, try switching to another Wi-Fi network.  
If you are using the Push Button Setup method, verify that the access point uses Wi-Fi Protected Setup, and that it has  
been set to send its profile. Verify that another device is not also attempting to connect at the same time, and that not  
more than one access point within range is in this mode. For more information, see the information that came with your  
router.  
If you use PEAP, EAP-TLS, EAP-FAST, or EAP-TTLS to connect to a Wi-Fi network, verify that you have installed the root  
certificate for the certificate authority server that created the certificate for the authentication server. The certificate  
must be transferred to your tablet before you can connect to the network. For more information, talk to your  
administrator.  
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User Guide  
Connections  
If you use EAP-TLS to connect to a Wi-Fi network, verify that you have added your authentication certificate to your  
tablet. The certificate must be transferred to your tablet before you can connect to the network. For more information,  
talk to your administrator.  
To view details about your tablet and the network you're connected to that might help with advanced troubleshooting,  
on the status bar, tap  
> Wi-Fi. In the bottom-left corner, tap  
.
Bluetooth technology  
Connect a Bluetooth enabled device  
Watch a video about using Bluetooth technology: English  
You can use Bluetooth technology to connect your BlackBerry PlayBook tablet to a wireless keyboard, mouse, mobile  
phone, headset, or other device that uses a supported Bluetooth profile. The first time you connect to a device, you pair it  
with your tablet. Your tablet remembers paired devices and usually connects to them automatically whenever they're in  
range.  
For information about connecting your tablet to a BlackBerry smartphone, see the BlackBerry Bridge section of the Help.  
1.  
On the status bar, tap  
> Bluetooth.  
2.  
3.  
4.  
5.  
Set the Bluetooth switch to On.  
Tap Add New Device > Search.  
Tap a device.  
If necessary, do one of the following:  
Type a pairing passkey of your choice on both the device you're pairing with and on your tablet.  
On your tablet, type the pairing passkey that appears on the device you're pairing with or in the information that  
came with the device. If you don't know the passkey, try 0000.  
Reconnect to a paired  
device  
In the list of paired devices, tap the device > Connect.  
After 10 minutes of inactivity, Bluetooth enabled keyboards may automatically disconnect.  
To reconnect, turn off and turn on the keyboard.  
Change options for a paired In the list of paired devices, tap the device.  
device  
Delete a paired device  
In the list of paired devices, tap the device >  
>
.
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User Guide  
Connections  
Make your tablet  
discoverable  
To allow other Bluetooth enabled devices to search for your tablet and attempt to connect  
to it, you can make it discoverable. Set the Discoverable switch to On.  
To help protect your tablet against unauthorized access, you can make it discoverable for 2  
minutes only. Tap Add New Device > Listen.  
Supported Bluetooth profiles  
Your BlackBerry PlayBook tablet uses Bluetooth profiles to communicate with different types of Bluetooth enabled devices.  
To find out if your tablet supports a specific Bluetooth enabled device, you can check the information available for the  
device to see what profiles it uses. Your tablet supports the profiles listed here.  
Profile  
Description  
Dial-up Networking (DUN)  
Your tablet uses this profile to connect to a tethered mobile phone or other  
Internet-enabled device to access its Internet connection.  
Human Interface Device (HID)  
Serial Port Profile (SPP)  
Your tablet uses this profile to connect to a wireless keyboard.  
Your tablet uses this profile to connect to your BlackBerry smartphone through  
the BlackBerry Bridge application.  
I can't connect to a Bluetooth enabled device  
Try the following actions:  
Verify that the Bluetooth enabled device is compatible with your BlackBerry PlayBook tablet. Check the information  
that came with the Bluetooth enabled device to find out what Bluetooth profiles it uses and verify that your tablet  
supports those profiles.  
If you don't know the passkey for the Bluetooth enabled device, see the information that came with the device. If you  
can't find any passkey information, try 0000.  
If your tablet can't detect the Bluetooth enabled device, try making the Bluetooth enabled device discoverable, or try  
making your tablet discoverable and searching for your tablet from the Bluetooth enabled device.  
My list of paired Bluetooth enabled devices doesn't  
appear  
Verify that the Bluetooth connection on your BlackBerry PlayBook tablet is turned on.  
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User Guide  
Connections  
Tether your tablet to a Bluetooth enabled  
device  
Need Internet on the go, but you're not near a Wi-Fi hotspot? When there's no other way to access the Internet, you can  
tether your BlackBerry PlayBook tablet to a Bluetooth enabled smartphone.  
In order to tether your tablet to a Bluetooth enabled device, your smartphone must have a data plan that supports  
tethering, and your wireless service provider must allow tethering. Your smartphone must also be Bluetooth enabled, and  
the IT policy for Bluetooth DUN must be enabled. For more information about any of these requirements, contact your  
wireless service provider or administrator, check your wireless service plan, and consult the documentation that came with  
your smartphone.  
1.  
On your tablet, tap  
> Internet Tethering.  
2.  
3.  
Select a Bluetooth enabled smartphone from the list.  
To assign an Internet tethering profile, do one of the following:  
Select a wireless service provider from the list.  
To create a custom profile, tap Add and complete the fields.  
4.  
Tap Connect.  
When you're not using the tethering connection, you should disconnect the session. To disconnect, tap  
> Internet  
Tethering > Disconnect.  
While your smartphone is tethered to your tablet, you might not be able to use your smartphone's Phone application,  
Messaging applications, or applications that use the Internet. To receive a phone call, your smartphone might turn off the  
tethered internet connection. In addition, when your tablet is tethered to a smartphone, you cannot send messages from  
your tablet to the tethered smartphone.  
Share files between your computer and  
tablet using Wi-Fi  
Watch a video about ways to share files: English  
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User Guide  
Connections  
Want an easy way to connect your BlackBerry PlayBook tablet for easy file sharing? By using the file-sharing option with Wi-  
Fi, you can drag and drop documents, pictures, videos, music, and other files from your computer to your tablet. If you set  
a password to help protect your files, you are prompted to enter it before you can move files between your tablet and your  
computer.  
1.  
On your tablet, tap  
> Storage and Sharing.  
2.  
3.  
Set the Wi-Fi Sharing switch to On.  
To set a password to help protect your files, tap Password.  
4.  
On your tablet, tap  
> About.  
5.  
6.  
In the drop-down list, tap Network and make note of the Wi-Fi IPv4 address for your tablet.  
Do one of the following:  
If your computer uses a Windows operating system, click Start > Run. Type your tablet IP address in the following  
format: \\xx.xxx.xxx.xxx.  
If your computer uses a Mac operating system, select Go > Connect to Server. Type your tablet IP address in the  
following format: smb://xx.xxx.xxx.xxx.  
7.  
Drag a file from a location on your computer to a folder on your tablet.  
Share files between your computer and  
tablet using a USB connection  
Watch a video about ways to share files: English  
There's no need to leave your favorite pictures, videos, music, and other files behind! By connecting your BlackBerry  
PlayBook tablet to your computer using a USB cable, you can move the files you need between your tablet and computer.  
To perform this task, you must have the BlackBerry Desktop Software installed on your computer. To install the latest  
version, visit www.blackberry.com/desktop. If you set a password to help protect your files, you are prompted to enter it  
before you can move files between your tablet and your computer.  
1.  
On your tablet, tap  
> Storage and Sharing.  
2.  
3.  
Set the File Sharing switch to On.  
To set a password to help protect your files, tap Password.  
4.  
5.  
On your tablet, tap  
> About.  
In the drop-down list, tap Network and make note of the USB IPv4 address for your tablet.  
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User Guide  
Connections  
6.  
7.  
Connect your tablet to your computer using a USB cable. Your computer automatically maps your tablet to a drive on  
your computer.  
Drag a file from a location on your computer to a folder on your tablet.  
After you disconnect the USB cable, the drive for your tablet no longer appears on your computer.  
If you want to browse to the Certs folder, on your computer, use the file browser to navigate to your tablet USB IPv4  
address. To find your tablet IPv4 address, tap  
> About > Network.  
Turn on airplane mode  
You should turn off the network connections on your BlackBerry PlayBook tablet in certain places, such as on an airplane  
or in a hospital.  
1.  
2.  
In the status bar, tap  
> Airplane Mode.  
Set the switch to ON.  
Connect your tablet to an HDMI display  
Watch a video about playing content on an HDMI display: English  
When you connect your BlackBerry PlayBook tablet to an HDMI display, you need to change the default aspect ratio  
settings. Depending on the display you have, the setting may be called Full Pixel, Screen Fit, or something similar. If you are  
viewing videos, change the setting to 16:9. If you are using other applications, such as games, viewing pictures, or using  
the Docs To Go presentation mode, change the setting to fit the screen.  
1.  
2.  
3.  
4.  
Using an HDMI cable, connect the tablet to the HDMI display.  
On the tablet, swipe down from the top frame.  
Tap HDMI.  
Change the appropriate settings.  
Option  
Description  
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User Guide  
Default to  
Connections  
Mirror mode shows the same display on the tablet and the display. If you do not turn this mode on, you  
Mirror Mode will see a separate display on the tablet and HDMI display. This feature can be helpful if you don't want to  
share your whole tablet home screen on the HDMI display; only the application that you want to view  
appears on the monitor or TV.  
Aspect Ratio Set the aspect ratio to the correct ratio for your HDMI display. Usually, the correct ration for a high  
definition television is 16:9 and a monitor is 4:3. You may also need to set the aspect ratio depending on  
the application you are viewing.  
Display Mode Set display mode to the same setting as the display mode option on your HDMI display. You may need to  
consult with the documentation that came with the HDMI display to determine which display modes are  
supported.  
HDMI Audio  
By default, when your tablet is connected to an HDMI display, the audio is routed through the HDMI  
cable. If you prefer to have the sound remain on the tablet, set HDMI Audio to Off.  
Troubleshooting: HDMI connections  
If you experience issues with the connection between your BlackBerry PlayBook tablet and an HDMI display, such as a TV,  
projector, or computer monitor, try the following actions:  
Check the resolution settings on the HDMI display. These settings are printed in the user guide for your TV, projector, or  
computer monitor  
Verify that the HDMI mode setting is correct.  
Check the scale mode in the HDMI settings.  
Verify that the cable is connected directly to the HDMI display and not a home theater receiver.  
Use a different HDMI cable.  
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User Guide  
Keyboard and typing  
Keyboard and typing  
Using the keyboard  
Watch a video about typing on the touch screen: English  
Show the keyboard  
Tap a text field or swipe in from the bottom-left frame onto the screen .  
If you have a Bluetooth keyboard attached to your BlackBerry PlayBook, you must swipe in from  
the bottom-left frame onto the screen to show the keyboard on the tablet.  
Hide the keyboard  
Tap the Hide Keyboard icon on the lower-left corner of the keyboard, or tap outside the text edit  
field.  
Change the keyboard  
type  
On the status bar, tap  
> Keyboard > Keyboard type.  
Typing tips  
Capitalize a letter  
Turn on CAP lock  
Type a symbol  
Tap the Shift key. Tap the letter.  
Touch and hold the Shift key. To turn off CAP lock, tap the Shift key again.  
Tap the 123 sym key. If the symbol you're looking for isn't displayed, tap the More  
Symbols key.  
Type an accented or special  
character  
Touch and hold a letter key to display a list of accented versions of the letter and  
special characters. Tap the accented or special character.  
Type a number in a text field  
Tap the 123 sym key. Tap the number. To show the standard keys again, tap the ABC  
key.  
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User Guide  
Keyboard and typing  
Copy and paste  
Copy text  
Touch and hold the text. Tap Copy. Touch the cursor and slide it to select the text you want.  
Paste text  
Touch and hold where you want to paste the text. Tap Paste.  
Note: If you are using BlackBerry Balance, you cannot copy and paste between perimeters. For example, you can't copy  
text from your work perimeter and paste it into your personal perimeter.  
Setting spelling checker options  
Turn on spelling checker  
Tap  
> Keyboard. Set the Check spelling switch to ON.  
Customize spell checker You can customize the spelling checker to ignore acronyms, ignore letter case, and ignore  
words that contain numbers. By default, all of these options are turned on.  
On the Status bar, tap  
to customize.  
> Keyboard > More. Set the switches for the settings that you want  
Turn off spelling  
checking  
On the Status bar, tap  
> Keyboard. Set the Check spelling switch to OFF.  
Turn off automatic  
correction  
On the Status bar, tap  
. Tap Keyboard. Set the Automatically correct as I type switch to  
OFF.  
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User Guide  
Keyboard and typing  
Troubleshooting: Keyboard and typing  
Issue  
Possible cause or solution  
I cannot use the spell  
checker  
You can only use the spell checker on the text that you type.  
The keyboard is not  
displaying  
If you have a Bluetooth keyboard connected to your BlackBerry PlayBooktablet, the  
keyboard on your tablet will not automatically display. To show the keyboard, swipe in  
from the bottom-left frame onto the screen.  
BlackBerry Mini Keyboard  
Using the touchpad on your BlackBerry Mini Keyboard  
Watch a video about using the Mini Keyboard: English  
Left-click  
Right-click  
Scroll  
Using one finger, tap the touchpad.  
Using two fingers, tap the touchpad.  
Using two fingers, slide your fingers up or down on the  
touchpad.  
Navigating using your BlackBerry Mini Keyboard  
Use the touchpad on your BlackBerry Mini Keyboard to open menus, move quickly between apps, and perform other  
common tasks on your BlackBerry PlayBook tablet.  
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User Guide  
Keyboard and typing  
Switch between open apps  
Using the touchpad, point to the right or to the left of the  
screen. When the pointer changes to  
touchpad.  
or  
, click the  
Show the home screen  
Show the status bar  
Using the touchpad, point to the bottom of the screen.  
When the pointer changes to , click the touchpad.  
Using the touchpad, point to the upper-left or upper-right of  
the screen. When the pointer changes to  
the touchpad.  
or  
, click  
Show the menu  
Using the touchpad, point to the top of the screen. When  
the pointer changes to , click the touchpad.  
Show the tablet keyboard  
Using the touchpad, point to the lower-left corner of the  
screen. When the pointer changes to  
touchpad.  
, click the  
Accents and symbols: BlackBerry Mini Keyboard  
You can type the following accents and symbols when you connect your BlackBerry Mini Keyboard to your BlackBerry  
PlayBook tablet.  
Accents  
Press the following keys, one at a time, to get these accents:  
Accent  
Acute  
Action  
Example  
á, é, í, ó, ú, ý  
ç
Press the Alt key and ' and a letter.  
Press the Alt key and , and a letter.  
Press the Alt key and ^ and a letter.  
Press the Alt key and " and a letter.  
Press the Alt key and ` and a letter.  
Press the Alt key and / and a letter.  
Press the Alt key and ~ and a letter.  
Cedilla  
Circumflex  
Diaeresis  
Grave  
â, ê, î, ô, û  
ä, ë, ï, ö, ü, ÿ  
à, è, ì, ò, ù  
ø
Slash  
Tilde  
ã, ñ, õ  
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User Guide  
Keyboard and typing  
Symbols  
Press the following keys, one at a time, to get these symbols:  
Symbol  
Action  
Example  
©
Copyright sign  
Press the Alt key and C and 0.  
Press the Alt key and R and O.  
Press the Alt key and ! and !.  
Press the Alt key and ? and ?.  
Press the Alt key and C and /.  
Press the Alt key and L and -.  
Press the Alt key and Y and -.  
Press the Alt key and P and !.  
®
Registered trademark sign  
Inverted exclamation mark  
Inverted question mark  
Cent sign  
¡
¿
¢
£
¥
Pound sign  
Yen sign  
Paragraph sign  
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User Guide  
Documents To Go  
Documents To Go  
Getting started with Documents To Go  
Watch a video about using Documents To Go: English  
Using Docs To Go, you can view .pdf files and view, edit, and format Microsoft Word documents, Microsoft Excel  
spreadsheets, and Microsoft PowerPoint presentations on your BlackBerry PlayBook tablet.  
Create a file  
To create a new document, tap  
. To create a new spreadsheet, tap  
.
Open a file  
Tap Browse. Tap the file that you want to open. Tap OK.  
Double-tap a link.  
Open a link to a webpage in a file  
Save a file  
Swipe down from the top frame. Tap the Save icon.  
Save a document, spreadsheet, or  
presentation email attachment  
Open an attachment in an email message. Swipe down from the top frame. Tap  
the Save as icon.  
Delete a file  
On the Documents To Go screen, tap  
. Tap  
.
Access work files  
On the Documents To Go screen, tap the Work icon. Enter your password.  
Open a Docs To Go file on a computer  
Connect your tablet to your computer. On your computer, in Microsoft Word,  
Microsoft Excel, or Microsoft PowerPoint, click File > Open. Click PlayBook >  
Documents.  
Using Word To Go  
Using your BlackBerry PlayBook and Word To Go, you can edit, update, and save your documents in one convenient  
location.  
Change the font or formatting  
Tap  
.
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User Guide  
Documents To Go  
Change the text alignment  
Increase or decrease indentation  
Copy and paste text  
Tap  
Tap  
or  
or  
.
.
Touch and hold the text that you want to copy. Tap Copy. Touch and hold where you  
want to paste the text. Tap Paste.  
Obtain the word count  
Insert a bulleted or numbered list  
Search the text  
Tap  
Tap  
Tap  
.
or  
.
.
Using Sheet To Go  
Using your BlackBerry PlayBook tablet and Sheet To Go, you can view, create, and edit spreadsheets.  
Change the font  
Tap  
Tap  
>
>
.
.
Change the formatting  
Copy and paste a cell, row, or column Touch and hold a cell, row, or column. Tap Copy. Touch and hold where you want  
to paste the cell, row, or column. Tap Paste.  
Insert a formula  
Tap  
Tap a column or row. Tap  
Tap a cell. Tap  
.
Hide or show a column or row  
Clear a cell  
. To show a column or row, tap  
.
.
Using Slideshow To Go  
Using your BlackBerry PlayBook tablet and Slideshow To Go, you can view, edit, and play slideshows.  
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User Guide  
Documents To Go  
Move to the next slide  
Tap  
Tap  
Tap  
Tap  
.
.
.
.
View in presentation mode  
View the presentation notes  
View the slide sorter  
Switch to edit mode  
Double-tap the text you want to edit.  
Change the font or formatting  
Tap  
Tap  
Tap  
Tap  
.
Increase or decrease the indentation  
Insert a bulleted or numbered list  
Undo changes  
or  
or  
.
.
.
Exit edit mode  
Tap outside the area of text you were editing.  
Shortcuts: Documents To Go  
If you have a Bluetooth keyboard connected to your BlackBerry PlayBook tablet, you can use the following shortcuts with  
Documents To Go.  
Undo an action  
Press CTRL+Z.  
Repeat an action  
Press CTRL+Y.  
Extend a selection by one cell  
Clear the content of selected cells  
Start a presentation from the first slide  
End a presentation  
Press and hold SHIFT. Use the arrow keys to select a cell.  
Press DELETE.  
Press F5.  
Press ESC.  
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User Guide  
Documents To Go  
Typing shortcuts  
Bold text  
Press CTRL+B.  
Italicize text  
Underline text  
Cut  
Press CTRL+I.  
Press CTRL+U.  
Press CTRL+X.  
Copy  
Press CTRL+C.  
Paste  
Press CTRL+V.  
Select text  
Select an entire document  
Press and hold SHIFT. Use the arrow keys to select text.  
Press CTRL+A.  
Navigating shortcuts  
Go to the top of a document or spreadsheet  
Go to the bottom of a document  
Move one word to the left  
Press CTRL+HOME.  
Press CTRL+END.  
Press CTRL+LEFT ARROW.  
Press CTRL+RIGHT ARROW.  
Press CTRL+UP ARROW.  
Press CTRL+DOWN ARROW.  
Press HOME.  
Move one word to the right  
Move up one paragraph  
Move down one paragraph  
Go to the beginning of a row in a spreadsheet  
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User Guide  
Print To Go  
Print To Go  
Using Print To Go  
Watch a video about using Print To Go: English  
You can use Print To Go to print a variety of files, including documents, webpages, diagrams, and more, from your  
computer over the wireless network to your BlackBerry PlayBook tablet.  
Download the Print To Go On your computer, browse to www.blackberry.com/PrintToGo. Complete the instructions on  
software  
the screen.  
Send a file to your tablet  
On your computer, print the file and select Print To Go as the printer. In the fields that  
appear on the screen, enter your BlackBerry ID and password. Click Sign In. When printing is  
complete, on your tablet, tap the Print To Go icon. Select the file that you would like to view.  
Move a file to a folder  
In the Print To Go application, touch and hold the file that you want to move. Drag the file to  
the folder that you want to save it in.  
Create a new folder  
Filter your results  
Swipe down from the top frame. Tap New Folder. Enter a name for your folder. Tap OK.  
Tap  
. Select the type of files that you want to view.  
Delete a file from Print To Swipe down from the top frame. Tap the Edit icon. Select the checkbox beside the file that  
Go you want to delete. Tap the Delete icon.  
Troubleshooting: Print To Go  
Issue  
Possible cause or solution  
I received a message that says my login information has  
Turn off AVG Anti-Virus software if you have it installed on  
expired, or that my BlackBerry ID connection has timed out your computer. Print the file to your tablet using Print To  
when printing for the first time.  
Go. When printing is complete, turn the anti-virus software  
back on.  
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User Guide  
Print To Go  
Issue  
Possible cause or solution  
I upgraded the software on my BlackBerry PlayBook tablet Go to www.blackberry.com/printtogo and verify that you  
but I can't print to my tablet.  
have the latest desktop software installed on your  
computer.  
I installed Print To Go on my computer, but I can't print to  
my tablet  
Check that another device is not interrupting the  
connection.  
I received a message that says Print To Go can't locate my Try one of the following:  
tablet  
Check that your tablet is connected to a wireless  
network and that you can use the browser.  
Ensure that you are logged in with the same BlackBerry  
ID on your computer and tablet.  
Restart your tablet, and try again.  
I can't download and install the Print To Go software on a  
Mac computer  
Currently, Print To Go only supports computers running  
Windows XP or later.  
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User Guide  
Facebook  
Facebook  
Navigating Facebook for BlackBerry  
PlayBook tablets  
Go to a different screen  
Tap  
.
Refresh your News Feed  
In your News Feed, drag down.  
Log out of Facebook for BlackBerry  
PlayBook tablets  
Swipe down from the top frame. Tap Log out.  
New features  
New with Facebook for BlackBerry PlayBook tablets 2.1, you can now view your Facebook groups, write on a group wall,  
and upload photos to a group.  
Contacting your friends  
Send a message to a friend  
Write on a friend's Wall  
Chat with a friend  
Tap  
Tap a friend's profile picture. Tap Write on Wall.  
Tap > Chat. Tap a friend's name.  
Swipe down from the top frame. Tap  
> Messages > New Message.  
Turn off chat  
. Set the Chat switch to Off.  
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User Guide  
Facebook  
Posting and tagging photos and videos  
Post a photo or video  
Tap Media. Tap a photo or video. Tap Open.  
Tag friends in a photo or video  
Open a photo or video. Tap the photo or video. Tap  
.
Change your photo and video  
permissions  
Swipe in from the top-right frame. Tap  
> Security > Application  
permissions Facebook.  
Posting comments and liking items  
Post a comment  
Comment on a photo  
Like an item  
On a News Feed item, tap  
Open a photo. Tap . Tap the Write a comment field.  
Tap > Like.  
> Comment.  
Adding friends and pages  
Send a friend request  
Tap  
> Everyone. Type a name. Tap the person's profile picture. Tap Add as  
friend.  
Add a Page to your Pages list  
Tap  
> Pages. Type a page name. Tap the page. Tap Like.  
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User Guide  
Facebook  
Keeping up with events  
Respond to an event invitation  
View the Wall and details for an event  
Write on the Wall for an event  
Tap  
Tap  
Tap  
> Events. Next to an event, tap Respond.  
> Events. Tap an event.  
> Events. Tap an event. Tap Write on Wall.  
Check in to a place  
1.  
2.  
On the News Feed screen, tap Check in.  
Do one of the following:  
Tap a place.  
Type a place name and tap Add <place>.  
3.  
Tap Check in.  
View a place on a map  
Tap  
> Places. Tap a place. Tap the map.  
Stop sharing your location with  
Facebook  
Swipe in from the top-right frame. Tap  
> Security > Facebook.  
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User Guide  
BlackBerry App World  
BlackBerry App World  
Download apps with BlackBerry App World  
Enhance your BlackBerry PlayBook tablet with the many games and apps that are available through the BlackBerry App  
World storefront. You can search for apps or browse the top downloaded and best-selling apps, and you can pay for apps  
using your credit card or PayPal account. The My World screen shows an overview of all of your apps and statuses, so you  
can quickly see which apps are installed or deleted.  
After you download an app, you can find it on the home screen of your tablet.  
1.  
2.  
If prompted, enter your BlackBerry ID password.  
Search for an app or tap the app that you want to download.  
To download a free or trial version of an app, if available, tap Install or Download Trial.  
To buy an app, tap Purchase > Buy Now.  
Update an app  
Tap My World > Upgrade. Complete the instructions on the screen.  
Tap an app. Tap Delete.  
Delete or remove an app  
Change your default payment method  
Update your BlackBerry ID account information  
Swipe down from the top frame. Tap Payment Options.  
Additional terms and conditions might apply to software and services made available through BlackBerry App World. Data  
charges might apply when you add or use an application over the wireless network.  
Hide items intended for adult, mature, or  
teen audiences  
Each item in the BlackBerry App World storefront is assigned a rating based on the audience that it is intended for. You can  
filter what content you see in BlackBerry App World and lock your settings using a four-digit password.  
1.  
Swipe down from the top frame. Tap Content Settings.  
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User Guide  
BlackBerry App World  
2.  
3.  
Choose the type of content that you want to see.  
To lock the settings, set the lock switch to On. Enter a four-digit password.  
I can't find an app in the BlackBerry App  
World storefront  
Some apps and games are only available on BlackBerry smartphones, so those apps and games do not appear in the  
BlackBerry App World storefront on your BlackBerry PlayBook tablet.  
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User Guide  
Camera  
Camera  
Taking pictures  
Watch a video about taking pictures: English  
Your BlackBerry PlayBook tablet has a 5 megapixel rear-facing camera that you can use to capture memorable moments.  
The 3 megapixel front-facing camera is perfect for quickly taking a self-portrait or creating a profile picture. Pictures that  
you take are saved in the Pictures app. For more information, see the Pictures section of the Help.  
Take a picture  
Tap  
Tap  
.
.
Switch between the front-facing camera and the rear-facing  
camera  
Change the camera scene mode and settings  
Swipe down from the top frame until more modes  
appear. Tap the one you want to use.  
Turn on geotagging  
Tap  
.
Look at pictures you took  
Swipe down from the top frame. Tap Camera Pictures.  
Tap  
Tap the screen.  
Tap  
Zoom in or zoom out on a subject  
Show more camera options  
.
Record a video from the camera screen  
.
Recording videos  
Watch a video about recording videos: English  
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User Guide  
Camera  
Record crisp, clear, 1080p high definition videos with your BlackBerry PlayBook tablet, no matter what the occasion. You  
can instantly switch between the video camera and camera to capture a moment in time.  
Record a video  
Tap  
Tap  
>
.
. To stop recording, tap  
.
Switch between the video camera and camera  
Record a video from the Videos app  
Swipe down from the top frame. Tap  
.
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User Guide  
Pictures  
Pictures  
Viewing your pictures  
Watch a video about viewing pictures: English  
Watch a video about moving your pictures between your tablet and computer: English  
Your BlackBerry PlayBook tablet is the perfect way to capture moments as they happen and share them with friends and  
family on a high-resolution screen. Pictures that you take are saved in the Pictures app.  
Zoom in to a picture  
Move between pictures  
Pan a picture  
Pinch out. Double-tap to fit the picture to the screen.  
Swipe left or right.  
When you are zoomed into a picture, touch and drag in any direction.  
Tap a picture. Swipe down from the top frame. Tap Delete.  
Tap a picture. Swipe down from the top frame. Tap Set as Wallpaper.  
Delete a picture  
Set a picture as your wallpaper  
Play a slideshow  
Tap an album. Tap a picture. Tap  
.
Move pictures between your tablet  
and your computer  
Connect your tablet and computer using a USB cable. On your computer, open the  
BlackBerry Desktop Software. Click Pictures and complete the instructions on  
®
the screen.  
Take a screen shot  
Press the Volume Up key and the Volume Down key at the same time.  
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User Guide  
Videos  
Videos  
Playing videos  
Watch a video about playing videos: English  
Watch a video about moving your videos between your tablet and computer: English  
Watch videos wherever you go with your BlackBerry PlayBook tablet. Your tablet plays high-resolution videos and supports  
a variety of video formats, such as AVI, ASF, Fv4, MP4, and WMV. For information about recording videos, see the Camera  
section of the Help.  
Stop playing a video  
Delete a video  
Tap the screen. Tap  
.
Swipe down from the top frame. Tap  
. Tap a video. Tap  
.
Play a video using HDMI  
Connect your tablet and an HDMI display, such as a TV, projector, or computer  
monitor, using the HDMI cable.  
Mute a video  
Press and hold the Play/Pause key on the top of your tablet.  
Record a video  
Swipe down from the top frame. Tap  
.
Move videos between your tablet  
and your computer  
Connect your tablet and computer using a USB cable. On your computer, open the  
BlackBerry Desktop Software. Click Videos and complete the instructions on the  
screen.  
®
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User Guide  
Music  
Music  
Playing your music  
Watch a video about playing music: English  
Your BlackBerry PlayBook tablet supports popular types of audio formats, including MP3, M4A, WMA, and WAV. Plug in  
your headphones, use the built-in stereo speakers, or take it a step further and hook up your tablet to a home  
entertainment system using HDMI.  
Change the volume  
Mute a song  
Touch and drag the volume bar.  
Press and hold the Play/Pause key on the top of your tablet.  
Shuffle or repeat songs  
Tap  
or  
.
Switch to a different music category Swipe down from the top frame. Tap a category.  
See what's next in a playlist  
Tap  
beside the album art of the song that is currently playing.  
Search your music  
Tap Search All. Enter the title or artist you're looking for.  
Jump to a specific song or album  
On the All Songs or Album screen, swipe up from the bottom-left corner. Enter the  
first letters of the song or album. Click Return to jump to that section of your music  
list.  
Control music from the status bar  
Tap  
. Tap  
,
, or  
.
Creating playlists and organizing your  
music  
Watch a video about moving your music between your tablet and computer: English  
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User Guide  
Music  
Your BlackBerry PlayBook tablet comes with an empty PlayBook Playlist that you can use to add your favorite songs and  
®
artists. You can also use the BlackBerry Desktop Software on your computer to add music to your tablet that you have on  
your computer or BlackBerry smartphone.  
PlayBook Playlists are limited to 5000 items.  
Add a song to your PlayBook  
Playlist  
Tap a song, artist, album, or genre. Swipe down from the top frame. Tap Edit > Add.  
Delete a song from your PlayBook Tap PlayBook Playlist > Edit. Tap a song or songs. Tap Remove.  
Playlist  
Add playlists from your computer Connect your tablet and computer using a USB cable. On your computer, open the  
to your tablet  
BlackBerry Desktop Software. Click Music and complete the instructions on the  
screen to add playlists that you created using a music library, such as Windows Media  
Player or iTunes.  
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User Guide  
Music Store  
Music Store  
Buy and download music  
Buy and download your favorite music on the go. If you don't already have a Music Store account, when you first visit the  
Music Store, you can create one to download music.  
Before you buy or download music, make sure that the time and date on your BlackBerry PlayBook tablet are correct.  
1.  
2.  
3.  
4.  
Tap a song or album.  
Tap the price button.  
If prompted, enter your login information and click Sign In.  
Confirm your payment method and tap Buy Now.  
Preview a song  
Sign in to your Music Store account  
Tap the song.  
Swipe down from the top frame. Tap  
> Sign In.  
Turn off explicit content  
Swipe down from the top frame. Tap  
checkbox.  
. Clear the Allow explicit content  
Create a Music Store account  
Add or change your payment method  
Access your music  
Swipe down from the top frame. Tap  
> Sign In > Create account. Enter your  
> Sign In. Enter your login information.  
information. Tap Sign Me Up.  
Swipe down from the top frame. Tap  
Tap Update.  
Tap the Music icon > My Purchases.  
Additional terms and conditions might apply to content made available through the Music Store. Data charges might apply  
when you download content over the wireless network.  
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User Guide  
Music Store  
I accidentally deleted music that I  
purchased  
You can download music purchases up to three times.  
1.  
2.  
3.  
Tap the Music icon > My Purchases.  
Find the music that you want to download again.  
Tap Download.  
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User Guide  
Battery and power  
Battery and power  
Turning off your tablet and using standby  
mode  
Watch a video about standby mode: English  
Check the battery power level  
On the status bar, tap  
. When the battery power level is low, your  
BlackBerry PlayBook tablet notifies you.  
Enter standby mode  
Exit standby mode  
Turn off your tablet  
Tap  
Swipe down from the top frame to bottom frame.  
Tap . Tap Shut Down.  
. Tap Standby.  
Battery power level icons  
Tap the icon to see what percentage of battery power remains on your BlackBerry PlayBook tablet.  
The battery is charging. Your charger is  
plugged into your tablet's USB port.  
The battery is not charging. Your charger is not  
plugged into your tablet's USB port.  
The battery is not charging. The USB port  
is connected to a power source, but there  
isn't enough power to charge the battery.  
Charge using the charger that came with  
your tablet.  
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User Guide  
Battery and power  
Extending your battery life  
Watch a video about extending your battery life: English  
To help extend your BlackBerry PlayBook tablet battery life, charge it regularly, close applications that you're not using,  
and keep it out of the sun and other hot places. Also consider the following guidelines:  
Dim the screen  
On the status bar, tap  
On the status bar, tap  
On the status bar, tap  
On the status bar, tap  
On the status bar, tap  
> Screen. Change the Brightness setting.  
> Screen. Change the Backlight Time-out field.  
> Screen. Change the Standby Time-out field.  
. Set the Wi-Fi switch to Off.  
Turn off the screen automatically  
Enter standby mode automatically  
Turn off Wi-Fi  
Turn off Bluetooth connectivity  
. Set the Bluetooth switch to Off.  
Pause apps when you show the home  
screen or switch between apps  
On the status bar, tap  
> General. Set the Application Behavior switch to  
Paused.  
Charge your tablet  
Watch a video about charging your tablet: English  
CAUTION: Charge your BlackBerry PlayBook using the BlackBerry Premium Charger provided by RIM in the box that your  
tablet came in. Other charging cords may not provide adequate power and may damage your tablet. Also, you cannot  
charge your tablet using a USB cord connected to a computer.  
1.  
2.  
Connect the BlackBerry Premium Charger to your tablet with the BlackBerry logo facing upward and the USB icon  
facing downward.  
Plug the other end of the BlackBerry Premium Charger into an electrical outlet.  
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User Guide  
Applications  
Applications  
Delete an app  
Delete one or more apps  
Touch and hold an icon. When it starts to blink, tap  
.
Move applications to the dock  
You can place frequently used applications and folders in the dock on your BlackBerry PlayBook tablet. There is no limit to  
the number of applications you can move to the dock. Six icons appear when the tablet is in landscape mode and you can  
swipe to the left or right to scroll through the items in the dock.  
1.  
2.  
Tap and hold an application or folder icon.  
When the icon starts to blink, drag the icon into the dock.  
Add or rename a folder on the tablet home  
screen  
You can use folders to organize applications on your home screen. Create as many as you need to group your applications  
in a way that makes sense to you.  
1.  
2.  
Tap and hold an application icon.  
When the icon starts to blink, drag the icon on top of another application icon that you want to add to the folder.  
The two application icons appear in a new folder icon and you can drag other icons into the folder.  
Rename a folder Tap and hold the folder title to enter edit mode. Enter the  
new folder name.  
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User Guide  
Applications  
Deleting folders and icons from the tablet  
home page  
Remove an icon from a folder on the home page  
Tap the folder. Touch and hold the icon. Drag it outside of  
the folder  
Delete an empty folder from the home page  
Delete a folder from the home page  
Close the empty folder to automatically delete it.  
Touch and hold the folder. Tap  
.
Remove an icon from a folder in the dock.  
Touch and hold the folder and drag it out of the dock.  
Remove the icon from the folder.  
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User Guide  
Clock  
Clock  
Setting the clock  
You can add multiple clocks to your BlackBerry PlayBook tablet to keep track of different time zones. Your tablet also  
includes a stopwatch and a timer.  
Set an alarm  
Tap a clock. Tap Alarm. Set the alarm options. Tap On.  
Swipe down from the top frame. Set the Date switch to On.  
Tap a clock. Change the options.  
Display the date  
Edit a clock  
Add a new clock  
Swipe down from the top frame. Tap New Clock. Set options for the time zones and clock  
face. To close the menu, tap anywhere on the screen outside of the menu.  
Delete a clock  
Tap a clock. Tap Delete. You can't delete your Home Clock.  
Time laps with the stopwatch Tap the stopwatch. Tap Start > Lap.  
Set the timer  
Tap the timer. Set the options. Tap Start.  
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User Guide  
Video chat  
Video chat  
About video chats  
Watch a video about using video chat: English  
See your friends, colleagues, or family members in high-resolution, real-time video as you chat with them directly from one  
BlackBerry PlayBook tablet to another. You can easily share your surroundings by switching between the front-facing and  
rear-facing cameras. If you prefer, you can turn off video altogether at the beginning of the call for a voice-only chat.  
To start a video chat, both BlackBerry PlayBook tablets must be connected to a Wi-Fi network.  
All incoming and outgoing video chats, including unanswered video chat requests, are recorded in the video chat history on  
both tablets.  
Starting video and voice-only chats  
Start a video chat using an email  
address or PIN  
Enter a person's BlackBerry ID email address or PIN. Tap Call.  
Start a video chat with an existing  
contact  
Tap  
Tap  
. Tap a contact. Tap  
>
.
Start a voice-only chat  
. Tap Contacts. Tap a contact.  
Accept a video chat request  
End the video chat  
Tap Accept or No Video.  
Tap  
Tap  
.
.
Switch between the front-facing  
camera and rear-facing camera  
Move the preview image  
Touch and hold your preview image and drag it to a different corner of the  
screen.  
Turn on or turn off mute (outgoing  
sound)  
During a video chat, tap the screen. Tap  
sound.  
. Tap  
again to enable the  
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User Guide  
Video chat  
Adjust the video chat volume  
(incoming sound)  
During a video chat, touch and drag the volume bar.  
Add, change, or delete a contact  
Video chat contacts are automatically added to the Contacts app. Any existing video chat contacts are merged with the  
Contacts app and any new contacts are automatically added to the contact list in the Contacts app. You are not required to  
add contacts in order to start video chats. However, adding contacts means that you don't have to type the BlackBerry ID  
email address or PIN, or search your chat history for the contact every time you want to start a video chat.  
Add a contact  
Tap  
. Enter the contact information. Tap  
.
View contacts that use the Video Chat app  
Add a contact from your video chat history  
In your contact list, tap the Video Chat tab.  
In the  
Tap  
, beside a contact, tap  
.
Change a contact  
. Tap a contact. Tap . Change the contact  
information.  
Add or change a contact picture  
Delete a contact  
Tap  
. Tap a contact. Tap the contact picture. Browse to  
a new picture. Tap a new image.  
Tap  
. Tap a contact. Tap  
.
View chat history  
In the video chat history, you can view a list of incoming and outgoing video chats.  
To view your video chat history, tap  
.
Add a contact from your video chat history  
Start a chat from your video chat history  
Tap  
. Enter the contact information. Tap Done.  
Tap a contact.  
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User Guide  
Video chat  
Turn off the Accept Calls feature  
Don't want to be interrupted by a video chat request? If you turn off the Accept Calls feature, you won't receive notifications  
of incoming video chat requests, but the notifications will still be recorded in your chat history. If you turn off the Accept  
Calls feature, the caller receives a message that you're unavailable. So you don't forget your status,  
top-right side of the preview window when the Accept Calls feature is turned off.  
appears in the  
1.  
2.  
To turn off the Accept Calls feature, swipe down from the top frame.  
Set Accept Calls to Off.  
Troubleshooting: Video chat  
Issue  
Possible cause or solution  
I can't start a video chat  
Verify that you are connected to a Wi-Fi network or try  
connecting to a different Wi-Fi network.  
My video chat was dropped  
The Wi-Fi signal may have dropped or was too weak. Try  
connecting to a different Wi-Fi network. You cannot switch  
Wi-Fi networks during a call.  
I want to improve the video chat quality  
You or the person you are having the video chat with may  
not have a sufficiently strong Wi-Fi signal. Try a different Wi-  
Fi network with a stronger connection or move closer to the  
wireless access point.  
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User Guide  
Video Store  
Video Store  
Downloading videos  
You can use the Video Store to download and watch movies or TV shows wherever you go.  
Buy a movie or TV show  
Rent a movie or TV show  
Sign in to the Video Store  
Tap a movie or TV show > Buy > Place Order.  
Tap a movie or TV show > Rent > Place Order.  
Tap the  
icon > Sign In. Enter your username and password. Tap Sign In.  
Create a Video Store account  
Tap the  
icon > Register. Complete the fields on the screen. Tap Next. Enter  
your credit card information. Tap Submit.  
Stay signed in  
Tap the  
icon. Select the Keep Me Signed In on This Device checkbox.  
icon. Select the Only Show Movie Rentals When Browsing  
Only show rentals  
Tap the  
checkbox.  
Add a movie or TV show to your Wish  
List  
Tap a movie or TV show > + Wish List.  
Note: For more information and support from the video store content provider, visit one of the following websites::  
In the United States, please visit blackberry.roxionow.com.  
In Canada, please visit blackberrycanada.roxionow.com.  
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User Guide  
Bing Maps  
Bing Maps  
Finding a location or business  
Search for a business or location  
In the search field, type the name of a business or an address. Tap  
Return.  
Filter search results using current location  
Search for a coffee shop, restaurant, or bar  
Tap  
.
Swipe down from the top frame to show the quick search icons. To search  
for a coffee shop, tap  
search for a bar, tap  
. To search for a restaurant, tap  
. To  
.
View a business or location by category  
Tap  
> view businesses > category.  
Get directions  
1.  
2.  
3.  
Tap  
> get directions.  
In the location field, type the name of a business or an address.  
Tap Get directions.  
Find your current location  
Tap  
.
Change route options  
Tap Edit route. Select the checkbox beside the route option you want to change.  
Add another location to your route  
Tap Edit route > Add to route. In the location field, type the name of a business  
or an address. Tap Get directions.  
Change units of measure  
Tap Edit route > Settings.  
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User Guide  
Bing Maps  
I can't find my current location  
Try one of the following:  
Verify that you turned on the Wi-Fi connection.  
Verify that you're in a Wi-Fi coverage area.  
Reload your current location by tapping  
.
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User Guide  
BlackBerry News  
BlackBerry News  
Getting started with the BlackBerry News  
app  
Using the BlackBerry News app, you can receive important and current information in one location on your BlackBerry  
PlayBook tablet. The BlackBerry News app displays articles similar to how they are displayed in newspapers, making the  
articles easy to read and scroll through.  
View a feed  
On the home screen of the BlackBerry News app, tap a feed.  
Swipe down from the top of the frame. Tap Feed Info.  
View feed information  
Scroll through the contents of a  
feed  
In landscape view, touch the screen and slide your finger right and left.  
Switch feeds  
Swipe down from the top of the frame. Tap a feed.  
Return to the home screen  
Tap  
.
Update feeds  
Delete a feed  
On the home screen of the BlackBerry News app, swipe down from the top of the  
frame. Tap Update.  
On the home screen of the BlackBerry News app, swipe down from the top of the  
frame. Tap Edit. Tap a feed. Tap Delete.  
Customizing the BlackBerry News app  
With the News Library in the BlackBerry News app, you can sort through news feeds in the same way that you can sort  
through sections of a newspaper. You can customize the feeds that appear on your BlackBerry PlayBook tablet to suit your  
personal tastes. Whether it's kittens or the economy, with the BlackBerry News app, you can subscribe to the feeds that  
interest you the most.  
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User Guide  
BlackBerry News  
Open the News Library  
Subscribe to a feed  
Tap  
.
Tap a feed. Tap Subscribe.  
Subscribe to a feed by entering an RSS URL Enter an URL in the search field. Tap a feed. Tap Subscribe.  
Open a new feed  
Tap View Feed Now.  
Unsubscribe to a feed  
Import Google Reader feeds  
Tap a feed. Tap Unsubscribe.  
Swipe down from the top of the frame. Tap Import from Google. Follow the  
instructions that appear on the screen.  
Reading articles in a news feed  
You can use the BlackBerry News app to organize the articles in a news feed. You can mark articles as unread and delete  
articles that you've already read or that don't interest you.  
Open an article  
Tap an article.  
Close an article  
Tap Back.  
Delete an article from a feed  
Swipe down from the top of the frame. Tap Edit > Delete. Tap an article. Tap Done >  
Delete.  
Delete all read articles  
Swipe down from the top of the frame. Tap Edit > Delete all read > Delete.  
Mark an article as unread  
Swipe down from the top of the frame. Tap Edit > Mark unread. Tap an article. Tap  
Done.  
Mark all articles in a feed as read Swipe down from the top of the frame. Tap Edit > Mark all read.  
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User Guide  
Security  
Security  
About tablet passwords  
You can set different passwords to help protect the data and information on your BlackBerry PlayBook tablet.  
You are required to enter your BlackBerry ID login information the first time you turn on your tablet, and again if you clear  
all the data on your tablet. You also use your BlackBerry ID as authentication when you purchase apps from BlackBerry  
App World, and when you sign into the Video Chat application.  
Setting a password for your tablet is optional, and it allows you to automatically lock your tablet after the set amount of time  
has passed. When your tablet automatically locks it goes into standby mode. This type of password security ensures that if  
your tablet is lost or stolen, the information on it remains secure. If an incorrect password is entered ten times, the tablet  
data is automatically deleted. For more information about setting a tablet password, see the help topic about setting a  
password.  
Storage and Sharing Password protection is optional, and allows you to set a password to use when sharing files. The file  
sharing password prevents someone from connecting to your tablet over a wireless network, and accessing files on the  
computer that the tablet is mapped to. If you intend to share files over a Wi-Fi network, it is recommended that you use a  
password to protect the data on your tablet. For more information about storage and sharing password protection, see the  
help topics about File Sharing.  
BlackBerry Balance Perimeter passwords allow you to secure areas of your tablet as work-only, or personal-only.  
Set or change a password  
To prevent someone from accessing the information on your BlackBerry PlayBook tablet without your permission, set a  
password. After you set the password, you'll need to enter it to unlock your tablet.  
Note: This password is different from yourBlackBerry ID password.  
1.  
2.  
On the home screen, swipe down from the top frame.  
Tap Security > Password.  
To set a password, set the Enable Password switch to On.  
To change your password, tap Change Password.  
3.  
4.  
Complete the fields.  
Tap OK.  
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Security  
Managing VPN profiles  
Add a new VPN profile  
Swipe down from the top frame. Tap Security > VPN > Add New. Complete the fields.  
Tap Save.  
View the details of a VPN profile  
Swipe down from the top frame. Tap Security > VPN >  
.
Managing certificates  
Import a certificate  
Swipe down from the top frame. Tap Security >  
Certificates> Import.  
View details for a certificate  
Swipe down from the top frame. Tap Security >  
Certificates. Tap a certificate.  
Import a certificate from your computer  
using a Wi-Fi connection  
1.  
If Wi-Fi file sharing is not turned on, on your BlackBerry PlayBook tablet, tap  
> Storage and Sharing. Set the Wi-  
Fi Sharing switch to On. To set a password to help protect your data, tap Password.  
2.  
On your tablet, tap  
> About.  
3.  
4.  
5.  
In the drop-down list, tap Network and make note of the USB IPv4 address for your tablet.  
On your computer, navigate to your tablet IPv4 address.  
In a separate file browser window, navigate to and copy the certificate.  
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Security  
6.  
7.  
8.  
9.  
On the tablet drive on your computer, navigate to the Certs folder and paste the certificate.  
Tap Next.  
On your tablet, swipe down from the top frame.  
Tap Security > Certificates > Import.  
Import a certificate from your computer  
using a USB connection  
1.  
If USB file sharing is not turned on, on your BlackBerry PlayBook tablet, tap  
> Storage and Sharing. Set the USB  
Sharing switch to On. To set a password to help protect your data, tap Password.  
2.  
3.  
Connect your tablet to your computer using a USB cable.  
On your tablet, tap  
> About.  
4.  
5.  
6.  
7.  
8.  
9.  
In the drop-down list, tap Network and make note of the USB IPv4 address for your tablet.  
On your computer, navigate to your tablet IPv4 address.  
In a separate file browser window, navigate to and copy the certificate.  
On the tablet drive on your computer, navigate to the Certs folder and paste the certificate.  
Tap Next.  
On your tablet, swipe down from the top frame.  
10. Tap Security > Certificates > Import.  
Delete all your tablet data  
Before you delete all the content off your tablet, consider backing up your data using the BlackBerry Desktop Software so  
that you have a copy on your computer. If you do not back up your data before you delete it, you are not able to recover the  
deleted data.  
Note: If you delete your tablet data, the BlackBerry ID association with the tablet is also cleared. When you turn on your  
tablet, you need to enter your BlackBerry ID again.  
1.  
2.  
3.  
Swipe down from the top frame.  
Tap Security > Security Wipe.  
Complete the field.  
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Security  
4.  
Tap Wipe Data.  
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User Guide  
Podcasts  
Podcasts  
Downloading and subscribing to podcasts  
You can use the BlackBerry Podcasts app to download or subscribe to your favorite podcasts. When you download a  
podcast, it appears on the Downloads screen.  
Download a podcast  
Tap a podcast > Download.  
Display an indicator when new podcasts have downloaded  
Tap  
Tap  
Tap  
. Select the Display new Podcast alerts checkbox.  
Turn off explicit content  
. Clear the Allow explicit content checkbox.  
Set how many podcast episodes your BlackBerry PlayBook  
tablet keeps  
. Change the When new episodes arrive, keep field.  
Subscribe to a podcast channel  
Tap a podcast channel. Tap Subscribe.  
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Voice notes  
Voice notes  
Recording voice notes  
Record a reminder or audio from your lectures or meetings with a single tap. Voice notes are listed by the date and time  
that you record them.  
Record a voice note  
Tap  
Tap  
. To stop recording, tap  
or tap  
.
Stop or pause the playback  
Delete a voice note  
.
Swipe down from the top frame. Tap Edit. Tap a voice note. Tap Delete.  
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Legal notice  
Legal notice  
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2012 Research In Motion Limited. All rights reserved. BlackBerry , RIM , Research In Motion , and related trademarks,  
names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries  
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This documentation might contain references to third-party sources of information, hardware or software, products or  
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your airtime service provider has agreed to support all of their features. Some airtime service providers might not offer  
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DOCUMENTATION.  
BlackBerry PlayBook OS incorporates certain third party software. The license and copyright information associated with  
BlackBerry PlayBook tablet model number: RDJ21WW  
This is a Wi-Fi enabled device subject to restrictions of use in some member states of the European Community.  
Research In Motion Limited  
295 Phillip Street  
Waterloo, ON N2L 3W8  
Canada  
Research In Motion UK Limited  
200 Bath Road  
Slough, Berkshire SL1 3XE  
United Kingdom  
Published in Canada  
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