MARCH 2001
IC165A
IC165AE
USB Director/4-Port Hub
®
R
BLACK BOX
724-746-5500
Power
Bus / Local
Reset
Port 4
Port 3
Port 2
Port 1
Uplink
USB Director
CUSTOMER SUPPORT INFORMATION
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com
•
E-mail: [email protected]
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USB DIRECTOR/4-PORT HUB
• Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
• Consult an experienced radio/TV technician
for help.
Caution:
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
This digital apparatus does not exceed the Class B limits for
radio noise emission from digital apparatus set out in the
Radio Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radio
électriques dépassant les limites applicables aux appareils
numériques de classe B prescrites dans le Règlement sur le
brouillage radioélectrique publié par Industrie Canada.
UL Listing
®
This product is UL listed.
2
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CE AND UL INFORMATION
European Union Declaration of Conformity
This is to certify that this device is shielded against the
generation of radio interference in accordance with the
application of Council Directive 89/336/EEC, Article
4a. Conformity is declared by the application of
EN55022: 1987 Class B (CISPR 22:1985/BS6527:1988).
This product also complies with ISO/IEC Guide 22
and EN45014. It conforms to the following EMC
specifications:
• EN55022(1988)/CISPR-22(1985) class B
• IEC 1000-4-2(1995) 4kV CD, 8kV AD
• IEC 1000-4-3(1995) 3 V/m
• IEC 1000-4-4(1995) 1kV (power line), 0.5 kV
(signal line)
• IEC 100-4-6(1995) 3 Vrms
This product complies with the requirements of the Low
Voltage Directive 73/23/EEC and the EMC Directive
89/336/EEC.
3
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USB DIRECTOR/4-PORT HUB
NORMAS OFICIALES MEXICANAS (NOM)
ELECTRICAL SAFETY STATEMENT
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes
de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo,
cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca,
etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales
que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más
allá a lo descrito en las instrucciones de operación. Todo otro servicio
deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama,
sofá, alfombra o superficie similar puede bloquea la ventilación, no se
debe colocar en libreros o gabinetes que impidan el flujo de aire por
los orificios de ventilación.
4
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NOM STATEMENT
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo
del tipo descrito en el instructivo de operación, o como se indique en el
aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la
polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que
no sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen
del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos
de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo
no sea usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del
aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio
en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.
5
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USB DIRECTOR/4-PORT HUB
TRADEMARKS
®
®
®
Microsoft , Windows , and Windows NT are
registered trademarks of Microsoft Corporation.
®
UL is a registered trademark of Underwriters
Laboratories Incorporated.
®
Velcro is a registered trademark of Velcro USA Inc.
Any other trademarks mentioned in this manual are
acknowledged to be the property of the trademark owners.
6
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CONTENTS
CONTENTS
1. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.2 System Requirements . . . . . . . . . . . . . . . . . . . 11
2.3 What the Package Includes . . . . . . . . . . . . . . 12
2.4 Hardware Description. . . . . . . . . . . . . . . . . . . 12
2.5 Typical Application. . . . . . . . . . . . . . . . . . . . . 14
3. Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.1 Initial Checkout. . . . . . . . . . . . . . . . . . . . . . . . 15
3.1.1 Bus-Powered Checkout . . . . . . . . . . . . . . 15
3.1.2 Optional Self-Powered Checkout . . . . . . 15
3.2 Hub Mounting . . . . . . . . . . . . . . . . . . . . . . . . 16
3.3 Cable Connections . . . . . . . . . . . . . . . . . . . . . 16
3.4 Power Controls . . . . . . . . . . . . . . . . . . . . . . . . 19
4. Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 24
5.1 Power Problems. . . . . . . . . . . . . . . . . . . . . . . . 24
5.2 Other Problems. . . . . . . . . . . . . . . . . . . . . . . . 25
5.3 Calling Black Box . . . . . . . . . . . . . . . . . . . . . . 29
5.4 Shipping and Packaging. . . . . . . . . . . . . . . . . 30
7
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USB DIRECTOR/4-PORT HUB
1. Specifications
Software Requirements — USB-enabled opera-ting
®
system such as Windows 95 OSR2.1 or later,
®
Windows 98, or Windows NT 5.0, Windows 2000,
any Macintosh operating system with USB support
Cable Wiring — 90 Ω 15% unshielded or shielded for
low-speed devices; 90 Ω 15% shielded for full-
speed devices
Maximum Individual Cable Length — Full-speed device:
5 meters (16.4 ft.) shielded cable;
Low-speed device: 3 meters (9.8 ft.)
unshielded/shielded cable
Wiring Topology — Tiered star, point-to-point
connection
Access Method — Differential and bi-directional per
USB spec 1.0; 12 Mbps full speed and 1.5 Mbps
low speed; The hub supports both full
and low speeds. The hub is considered a
full-speed device.
Maximum Hubs in Daisychain — Five (six cables, end-to-
end maximum)
Maximum Devices — 127
Standards Conformance — USB specification 1.0
8
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CHAPTER 1: Specifications
Certifications — CE, FCC Class B, VCCI Class B,
EN 55022 Class B (CISPR 22)
Safety — UL, cUL, TUV/GS
Temperature Tolerance — Operating: 32 to 104°F
(0 to 40°C); Storage: -4 to +167°F (-20 to +75°C)
Humidity Tolerance — 5 to 95% noncondensing
Hub Power Requirements — IC165A: 110 VAC, 60 Hz;
IC165AE: 220 VAC, 50 Hz; Both models: Bus-
1
powered: 2.5 watts, 5 V @ ⁄
2
amp via USB cable;
Self-powered: 11 watts, 5.25 V @ 2.1 amps via
optional power supply; Hub power usage:
1
0.5 watt, 5 V @ ⁄
10
amp
Optional External 14-Watt Power Supply — +5.25 VDC @
2.5 amp, 90- to 140-VAC or 90- to 240-VAC, 60/50 Hz
Indicators — LEDs: (1) Power, (1) Bus/Local Power,
(1) Reset, (1) each Ports 1 through 4,
(1) Up Link
Connectors — (4) USB Type A connectors for device
ports; (1) USB Type B connector for
uplink port
Size — 4.7"H x 3.8"W x 1.1"D (11.9 x 9.7 x 2.8 cm)
Weight — 0.5 lb. (0.2 kg)
9
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USB DIRECTOR/4-PORT HUB
2. Introduction
2.1 Overview
The USB Director/4-Port Hub is a medium-speed and
standalone universal serial bus (USB) hub. The USB
Director/4-Port Hub supplies four additional USB ports
to attach devices and/or additional hubs. The hubs can
easily be daisychained, up to five hubs deep in series,
in any combination that does not exceed 127 devices,
including the hubs. No additional software is required
to support the Hub.
Two models are available: the IC165A includes a
110-VAC power supply and the IC165AE comes with
a 220-VAC power supply.
The Hub is compatible with the USB Version 1.0
specification and supports the power-saving Suspend,
Resume, and Remote wake-up operations.
NOTE
The USB specification does not allow for a bus-
powered hub to drive another bus-powered hub. That
is, two bus-powered hubs must be separated with a
self-powered hub.
10
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CHAPTER 2: Introduction
The USB Director/4-Port Hub is a dual-powered
device that can be powered via the uplink connection
(bus-powered) or via an optional power supply (self-
powered). When bus-powered, the four downstream
ports support “low-power” devices rated at less than
1
1
⁄
2
watt ( ⁄ amp @ 5 VDC) each, such as a camera,
10
printer, scanner, or another hub. “Low-power” devices
can also plug into these ports. The power switchover is
automatic when the optional power supply is plugged
into the hub.
Each downstream port supports either full-speed
(12 Mbps) and/or low-speed (1.5 Mbps) signaling
automatically.
The hub and each downstream port are overcurrent
and short-circuit protected.
2.2 System Requirements
To use the hub, you’ll need:
• A PC or Macintosh computer that supports the
Universal Serial Bus (USB).
• Operating system with a generic USB hub driver.
11
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USB DIRECTOR/4-PORT HUB
(A generic hub driver is supplied with the latest
version of Microsoft Windows 95 also known as
OSR2.1 or later, Windows 98, Windows NT, or
Windows 2000. Call Technical Support at
724-746-5500 if you’re using Windows 2000.
2.3 What the Package Includes
Your package should include the following items. If
anything is missing or damaged, please call Black Box
at 724-746-5500.
• USB Director—4-Port Hub
• Hub Stand
• External power adapter
• 2-m USB cable (Type A connector
to Type B connector)
• This users’ guide
12
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CHAPTER 2: Introduction
2.4 Hardware Description
The USB Director/4-Port Hub has one connector
for upstream connection to a host, and four port
connectors for downstream connections to the devices.
It also has a power connector for the optional power
supply, eight LED indicators for status information,
and a stand for mounting (see Figure 2-1).
®
R
BLACK BOX
724-746-5500
4
Power
3
Bus / Local
Reset
2
Port 4
Port 3
1
Port 2
Port 1
Uplink
Uplink
5.25V
2.1A
USB Director
Figure 2-1. Hub, Front and Side View, and Stand.
13
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USB DIRECTOR/4-PORT HUB
2.5 Typical Application
®
R
BLACK BOX
724-746
-5500
Digital Camera
Card Reader
PC/Server
USB Director/
4-Port Hub
Scanner
USB Modem
Figure 2-2. Typical Application.
14
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CHAPTER 3: Installation
3. Installation
3.1 Initial Checkout
3.1.1 BUS-POWERED CHECKOUT
While the host PC is powered on, connect a USB cable
between the host’s USB type A receptacle and the Hub’s
type B receptacle (uplink connection). The Hub’s
power indicator, bus-powered, and the uplink port LED
will turn on. Then the host PC will locate and run the
generic hub driver supplied with its operating system.
The hub driver will identify the USB Director—4-Port
Hub and enable each of its four ports. The individual
port’s LED will turn on, indicating that power is applied
to its connector.
When the initial checkout is complete, USB low-power
devices can be attached to the hub. Refer to the
instructions supplied with each USB device for
their individual operation.
3.1.2 OPTIONAL SELF-POWERED CHECKOUT
Perform the initial bus-powered checkout described
in Section 3.1.1. Then connect the optional power adapter
into an AC outlet and plug the adapter’s DC power
15
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USB DIRECTOR/4-PORT HUB
cable into the Hub’s power connector. The hub will go
through a reset and operate in the bus-powered mode;
however, the bus-powered LED will be off. When the
optional power adapter is connected, USB high-power
devices can be attached to the Hub. Refer to the
instructions supplied with each USB device for
their individual operation.
3.2 Hub Mounting
To stand the hub upright on a desk or shelf, slide the
stand onto the base of the hub. To lay the hub flat, slide
the stand onto the back of the hub. To mount the hub
directly onto a wall, the side of or under a desk (any
vertical or horizontal surface), first secure the stand to
the desired location with two small screws (or any other
®
technique such as Velcro strips) and slide the hub on
to the bracket.
3.3 Cable Connections
The standard USB cables are designed to ensure that
they plug into the correct receptacle. Each cable has
a connector that goes upstream toward the host end
(Type A) and a connector that goes toward the down-
stream device end (Type B). The maximum length of
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CHAPTER 3: Installation
the cable is 16.4 ft. (5 m) for full-speed connections and
9.8 ft. (3 m) for low-speed connections. Figure 3-1 shows
the cable connections.
4
3
To USB devise
USB Quad Hub
To USB Host or
Upstream Hub
2
4
Port 4
Port 3
Port 2
Port 1
Uplink
3
1
5 Meters Max
2
5 Meters Max
Uplink
1
5.25V
2.1A
Uplink
USB Type “A” Connection
5.25V
2.1A
USB Type “B” Connection
Power receptacle
Figure 3-1. Cable Connections.
NOTE
Low-speed connections can use unshielded or shielded
cable, but full-speed connections must use shielded
cable.
17
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USB DIRECTOR/4-PORT HUB
CONNECTOR PINOUTS
Figures 3-2 and 3-3 and Table 3-1 illustrate the pinouts of
the USB type A receptacle and USB type B receptacle.
USB type “A”
receptacle
1
2
3
4
Figure 3-2. USB Type “A” Receptacle.
USB type “B”
receptacle
2
1
3
4
Figure 3-3. USB Type “B” Receptacle.
Table 3-1. Connector Pinouts
Pin Number Signal
1
2
3
4
+5 VDC
- Data
+ Data
Ground
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CHAPTER 3: Installation
3.4 Power Controls
When the hub is connected to the USB connection,
1
it initially draws less than ⁄
10
of an amp from the host
connection. Each port is enabled one at a time. Initially,
1
all attached devices are only allowed to draw ⁄
10
amp or
less each.
When the hub is identified, it tells the host whether it is
bus-powered or self-powered. If the hub is bus-powered,
the device driver should only allow low-power devices to
be enabled. If the hub is self-powered, the device driver
can allow low-power and/or high-power devices to be
attached.
NOTE
Early device drivers may not enforce these power
limits. However, the USB Director/4-Port Hub is
designed to automatically protect the host connection
and the hub itself from overcurrent conditions if they
exist.
19
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USB DIRECTOR/4-PORT HUB
4. Operation
The USB Director/4-Port Hub is an extension of the
host’s USB bus. You only have to plug it into the host
USB connector to operate. The hub is hot-pluggable;
you can plug it in at any time, even when the host PC is
powered on. When attached, the operation is automatic.
The host software will detect that a device has been
attached to the USB bus, query the device to identify it,
and load the appropriate driver. The hub driver will
then enable the hub and each of the ports. If the hub
detects a device attached to the port, it will notify the
host. The host will then communicate with the device to
identify it and load its device driver. (This function may
vary depending upon the individual device.)
The Hub has power on/off, overcurrent reporting, and
suspend/resume controls for the hub as well as for each
of the individual ports. The host can send a command to
turn on or off the hub, and individual port, or a device
attached to the port. Suspend is a global or individual
device command that sets the device or hub into a
low-power mode where it is virtually powered off
(<500 microamps), yet allows a device to request a
remote wakeup. A wakeup will be responded to with
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CHAPTER 4: Operation
a resume command from the host that takes the device
out of suspend.
®
®
The Hub is supported by the Microsoft Windows
generic USB hub driver supplied with the latest
version of Microsoft Windows 95 also known as
OSR2.1, Windows 98, and Microsoft Windows NT 5.0.
NOTE
If you’re using WIndows 2000, call Technical Support
at 724-746-5500.
Status Indicators
The USB Director/4-Port Hub has eight LEDs,
including (3) unit power LEDs ([2] green, [1] amber),
(4) downstream port power and status LEDs (green),
and (1) uplink power and activity status dual LED
(green/red). Table 4-1 describes the LEDs and their
functions.
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USB DIRECTOR/4-PORT HUB
Table 4-1. LED Functions
LED
Position
Function
POWER
ON (green)
OFF
Power ON.
No power or low input voltage
(< 3.5 VDC).
BUS/LOCAL
RESET
ON (green)
OFF
Bus-powered.
Local power (self-powered).
ON (amber)
OFF
Reset or uplink disconnected
or host powered off.
Not reset/Host connection
established.
PORTS 1–4
ON (green)
OFF
Individual port power. Enabled
by the host and +5 VDC
applied.
Disabled by host because of
device status or overcurrent
(NOTE 1), thermal trip (NOTE
2), or short circuit (NOTE 3),
or low input voltage.
NOTE
1. Overcurrent trip point set between 0.6 and 1.5 amps, 0.6 amp
continuous current per port maximum.
2. Power vs. time algorithm for thermal trip point.
3. 1.5-amp short-circuit current limiting.
'
UPLINK
Green LED
ON (green)
Uplink power is ON.
Blinking green
Port TX or RX activity.
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CHAPTER 4: Operation
Table 4-1 (continued). LED Functions
LED
Position
Function
UPLINK
(continued)
Red LED
ON (red)
OFF
A bus-powered overcurrent
condition exists.
Port disconnected or low input
voltage.
NOTE
All LEDs are normally turned off when suspend mode is
activated. Exceptions to this are when error conditions
exist before entering suspend mode.
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USB DIRECTOR/4-PORT HUB
5. Troubleshooting
5.1 Power Problems
1
If an overcurrent condition of > ⁄
2
amp is sensed at
a port by the hub, that port’s power will be limited
1
(< ⁄
10
amp). The condition will be reported back to the
host, the host will shut off the port, and the port LED
will be off.
If a port LED is off, an overcurrent condition may exist
on that port and/or the port that has been turned off by
the host. To clear this condition, disconnect the device
causing the fault and reset the hub by unplugging and
replugging the uplink connection. All downstream
devices will be reset.
If the hub is self-powered, you should see the reset LED
come on while the host connection is disconnected. If
in self-powered mode, you can also unplug the power
connection and plug it back in to create a reset.
In bus-powered mode, if the hub has an overcurrent
condition or if the sum of the current being drawn by all
1
of the devices and the hub exceeds ⁄
2
amp, the hub will
shut itself down and the uplink port red LED will turn
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CHAPTER 5: Troubleshooting
on. If the uplink port red LED is on, disconnect all
of the devices and reset the hub as described on the
previous page. Then plug the devices in one at a time
and run their applications, noting when the failure
reoccurs.
NOTE
If a device is unplugged while in suspend mode, its
configuration informaton will be reset. To reconfigure,
simply reset the Hub.
5.2 Other Problems
The following is a list of symptoms, possible causes,
and suggested solutions.
Symptom: Reset (amber) LED is on.
Cause: Uplink (host) connection is lost.
Solutions:
1. Upstream cable is disconnected. Reconnect.
2. Upstream hub or host is powered off. Make
sure all upstream hubs are powered on.
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USB DIRECTOR/4-PORT HUB
Symptom: Hub host port red LED is on.
Cause: Overcurrent condition exists.
Solutions:
1. Disconnect port 1 through 4 devices one
at a time until the LED goes off.
2. If all devices are removed and the LED
is still on, reset the hub.
To reset the hub, unplug its uplink connection
and plug it back in.
If the LED is still on, the unit is defective
and should be replaced.
3. If the LED is now off, reconnect the devices one
at a time until the failure reoccurs. The last device
connected to the unit is drawing too much
current.
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CHAPTER 5: Troubleshooting
Symptom: A single port LED is off.
Cause: The port has been disabled by the host. An
overcurrent condition may exist on that port or the
device driver identified a problem with the device
and turned it off.
Solutions:
1. Disconnect the device. If the LED does not come
on, reset the hub.
To reset the hub, unplug its uplink connection and plug
it back in.
If the LED turns on, you can reattach the device.
2. If the LED did not come back on after the hub
reset, you might need to reset or reboot the host
PC.
NOTE
These power controls are left up to the individual
device drivers. Since it is early in the development
cycle, and some of the USB device drivers do not
support all of the controls, this may be the only ways of
clearing the fault.
27
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USB DIRECTOR/4-PORT HUB
Symptom: All LEDs are off.
Cause: The hub has been disconnected, powered off,
or put into suspend mode.
Solutions:
1. Host is in suspend mode. Press any key on the
keyboard or move the mouse to exit suspend
mode.
2. Upstream cable is disconnected. Reconnect.
3. Upstream hub or host is powered off. Make
sure all upstream hubs are powered on.
Symptom: Power LED is on and all port LEDs are off.
Cause: The hub has not been enabled by the host.
Solutions:
1. USB driver not loaded. Reset the hub to cause the
driver to be loaded.
To reset the hub, unplug its uplink connection
and plug it back in.
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CHAPTER 5: Troubleshooting
2. Upstream cable is disconnected. Reconnect.
3. Make sure all upstream hubs are powered on.
5.3 Calling Black Box
If you determine that your USB Director/4-Port Hub
is malfunctioning, do not attempt to alter or repair the unit.
It contains no user-serviceable parts. Contact Black Box
Technical Support at 724-746-5500.
Before you do, make a record of the history of the
problem. We will be able to provide more efficient and
accurate assistance if you have a complete description,
including:
• the nature and duration of the problem.
• when the problem occurs.
• the components involved in the problem.
• any particular application that, when used,
appears to create the problem or make it worse.
29
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USB DIRECTOR/4-PORT HUB
5.4 Shipping and Packaging
If you need to transport or ship your USB Director/
4-Port Hub:
• Package it carefully. We recommend that you
use the original container.
• If you are shipping the USB Director/4-Port Hub
for repair, make sure you include everything that
came in the original package. Before you ship,
contact Black Box to get a Return Materials
Authorization (RMA) number.
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NOTES
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NOTES
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© Copyright 2000. Black Box Corporation. All rights reserved.
1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746
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