Bissell Vacuum Cleaner 8930 User Manual

ProHeat 2X®  
U S E R ’ S G U I D E  
8920, 8930, 8960,9200, 9300, 9400 SERIES  
3
Safety Instructions  
4-5 Product View  
6
Assembly  
7-8 Special Features  
9-15 Operation  
16-18 Maintenance and Care  
19-20 Troubleshooting  
21 Consumer Services  
22-23 Replacement Parts  
24 Warranty  
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IMPORTANT SAFETY INSTRUCTIONS  
When using an electrical appliance, basic precautions  
should be observed, including the following:  
Turn off all controls before unplugging.  
®
Unplug before attaching the TurboBrush.  
Be extra careful when cleaning stairs.  
Close attention is necessary when used by or  
near children.  
WARNING: The power cord on this product contains  
lead, a chemical known to the State of California to  
cause birth defects or other reproductive harm.  
WASH HANDS AFTER HANDLING.  
Read all instructions before using your ProHeat 2X®  
WARNING:  
To reduce the risk  
of fire, electric shock, or injury:  
Do not immerse.  
Use only on surfaces moistened by cleaning process.  
Always connect to a properly grounded outlet.  
See Grounding Instructions.  
SAVE THESE  
INSTRUCTIONS.  
Unplug from outlet when not in use and before  
conducting maintenance or troubleshooting.  
Do not leave machine when it is plugged in.  
Do not service machine when it is plugged in.  
Do not use with damaged cord or plug.  
If appliance is not working as it should, has been  
dropped, damaged, left outdoors, or dropped into  
water, have it repaired at an authorized Service Center.  
Use indoors only.  
Do not pull or carry by cord,use cord as a handle,close  
door on cord, pull cord around sharp corners or edges, run  
appliance over cord, or expose cord to heated surfaces.  
Unplug by grasping the plug, not the cord.  
Do not handle plug or appliance with wet hands.  
Do not put any object into appliance openings, use with  
blocked opening, or restrict air flow.  
THIS moDEL IS foR HoUSEHoLD USE onLy.  
Commercial use of this unit voids the  
manufacturer’s warranty.  
GROUNDING INSTRUCTIONS  
This appliance must be connected to a grounded  
wiring system. If it should malfunction or break  
down, grounding provides a safe path of least  
resistance for electrical current, reducing the risk of  
electrical shock. The cord for this appliance has an  
equipment-grounding conductor and a grounding  
plug. It must only be plugged into an outlet that is  
properly installed and grounded in accordance with  
all local codes and ordinances.  
Do not expose hair, loose clothing, fingers or body  
parts to openings or moving parts.  
Do not pick up hot or burning objects.  
Grounded  
Outlets  
Do not pick up flammable or combustible materials  
(lighter fluid, gasoline, kerosene, etc.) or use in the  
presence of explosive liquids or vapor.  
Do not use appliance in an enclosed space filled with vapors  
given off by oil base paint, paint thinner, some moth proofing  
substances, flammable dust, or other explosive or toxic vapors.  
Do not pick up toxic material (chlorine bleach,  
ammonia, drain cleaner, gasoline, etc.).  
Do not modify the 3-prong grounded plug.  
Do not allow to be used as a toy.  
Do not use for any purpose other than described in  
this User’s Guide.  
Do not operate the appliance unless the belt door is  
securely assembled in the location provided.  
Do not unplug by pulling on the cord.  
Use only manufacturer’s recommended attachments.  
Always install float before any wet pick up operation.  
Use only cleaning products formulated by BISSELL for  
use in this appliance to prevent internal component  
damage. See the cleaning fluid section of this guide.  
Keep openings free of dust, lint, hair, etc.  
Do not point attachment nozzle at people or animals  
Keep appliance on a level surface.  
Grounding Pin  
WARNING:  
Improper  
connection of the equipment-grounding  
conductor can result in a risk of electrical  
shock. Check with a qualified electrician  
or service person if you aren’t sure if the  
outlet is properly grounded. DO NOT MODIFY  
THE PLUG. If it will not fit the outlet, have a  
proper outlet installed by a qualified electri-  
cian. This appliance is designed for use on a  
nominal 120-volt circuit, and has a ground-  
ing attachment plug that looks like the plug  
in the drawing above. Make certain that the  
appliance is connected to an outlet having  
the same configuration as the plug. No plug  
adapter should be used with this appliance.  
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Product view  
Spray Trigger  
Heater Switch  
Power Switch  
Extra Long  
Power Cord  
Flex Hose  
Upper Handle  
Easy Carry Handle  
Heat  
Indicator Light  
Tank Carry  
Handle  
ReadyTools  
Dial  
Detent Pedal  
2-in-1  
Water Tank  
Lower Base  
®
Edge Sweep Brushes  
Easy To Remove  
Nozzle  
Optional Accessories:  
These items are available for purchase. To order replacement parts, additional tools or formulas, please refer to page 22-23.  
TurboBrush®  
3” Tough Stain Brush  
4” Upholstery Tool  
6” Stair Tool  
Hard Floor Attachment  
Spraying Crevice Tool  
Mesh Tool Bag  
(bag only)  
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Product view  
Spray Trigger  
Upper Hose Rack  
Hose Secure  
Latch  
Upper Handle  
®
TurboBrush  
Crevice Tool Holder  
(select models)  
Storage  
(select models)  
Lower Hose Rack  
Lower Base  
Keep plenty of genuine BISSELL  
Advanced Cleaning Formulas on  
hand so you can clean whenever  
it fits your schedule. Always use  
genuine BISSELL deep cleaning  
formulas. Non-BISSELL cleaning  
solutions may harm the machine  
and void the warranty.  
Detent Pedal  
Formula Tank  
BISSELL Formulas:  
These items are available for purchase. To order replacement parts, additional tools or formulas, please refer to page 22-23.  
32 oz.  
22 oz.  
48 oz. BISSELL 48 oz. BISSELL 48 oz. BISSELL 48 oz. BISSELL  
48 oz. BISSELL 43 oz. BISSELL  
Lavender Essence 3X Concentrated  
BISSELL BISSELL  
Hard Floor Tough Stain  
SolutionsPreCleaner™  
Formula  
#0484  
Fiber Cleansing  
Formulawith  
Scotchgard™  
Protector  
Multi- Allergen Pet Odor and Soil Natural Orange  
RemovalRemovalFormula Extract Formula  
Formula with  
Scotchgard™  
Protector  
Fiber Cleansing  
Formula with  
Scotchgard™  
Protector  
Formulawith with Scotchgardwith Scotchgard™  
Scotchgard™  
Protector  
#0720  
Protector  
Protector  
#0400  
#0710  
#0730  
#0740  
#0750  
#0716  
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How to use this guide  
WARNING:  
Do not plug in your  
This user’s guide has been designed to help you  
get the utmost satisfaction from your BISSELL  
ProHeat 2X. You’ll find assembly and operating  
instructions, safety precautions, as well as  
maintenance and troubleshooting instructions.  
Please read this guide thoroughly before  
assembling your deep cleaner.  
cleaner until you have  
completely assembled it per  
the following instructions  
and are familiar with all  
instructions and operating  
procedures.  
Pay particular attention to the product diagram,  
assembly instructions, and part names. Locate  
and organize all parts before assembly. Familiarize  
yourself with the parts and where they go.  
Following this user’s guide will greatly enhance  
your ability to get the most performance from your  
BISSELL ProHeat 2X for many years.  
1.  
3.  
2.  
4.  
Assembly  
Your ProHeat 2X comes in three, easy to  
assemble components:  
Upper Handle  
Lower Handle  
Tool Caddy  
The only thing you will need to assemble your  
cleaner is a Phillips head  
screwdriver.  
1. Slide upper handle onto lower handle.  
2. Screw 3 screws into the marked holes.  
5.  
Tough  
Stain Brush  
3. Place upper hose rack onto back of upper  
Crevice Tool  
handle, and secure with tapered screw.  
TurboBrush  
Holder  
(select models)  
4. Place lower hose rack onto back of upper  
handle by pushing in and sliding down until  
it snaps into place.  
(select models)  
Spraying  
5. Snap tools into the tool caddy as shown in  
Crevice Tool  
figure 5.  
(select models)  
6. Wrap power cord and flex hose as shown in  
figure 5.  
7. Keep flex hose snugly in place by using  
6.  
the hose secure latch.  
ProHeat 2X assembly is now complete.  
Hose Secure  
Latch  
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Special features of your BISSELL ProHeat 2X  
Your BISSELL ProHeat 2X deep cleaner is a home  
cleaning system that uses the power of heat,  
brushes and cleaning formula to get the deep  
down dirt for a maximum clean. Not only does it  
come with a lot of unique features, it has been  
designed with you, the customer, in mind.  
Built-in-Heater feature  
BISSELL ProHeat 2X models all feature a patented  
built-in heater which will heat the hot tap water  
you put in up to 25 degrees hotter to safely  
optimize cleaning effectiveness. The heater  
will never allow the temperature to exceed 190  
degrees. The heater switch on the front of the  
machine controls the heater so you have the  
option to turn off the heat if you are cleaning  
delicate wool or oriental rugs.  
Dual DirtLifter® PowerBrushes  
The two DirtLifter PowerBrush rolls are  
designed to enhance cleaning performance.  
The bristle pattern safely lifts out the deep  
down dirt while gently grooming carpet fibers.  
The floating suspension self-adjusts to all  
carpet heights and protects your carpet if  
you leave the power switch ON ( I ). Once the  
product is in the upright position, the brushes  
automatically stop spinning. The detent pedal  
will activate the brushes when floor cleaning.  
(located behind water tank)  
WATER  
®
Custom Clean  
The Custom Clean feature automatically mixes  
hot tap water with the BISSELL formula. Simply  
choose one of the 4 settings (heavy traffic,  
normal clean, light clean, or water rinse) and the  
ProHeat 2X will adjust the right amount of  
cleaning solution to mix with the heated water to  
fit your cleaning need.  
OR  
This feature is available on all ProHeat 2X  
models, either behind the 2-in-1 water tank or on  
the upper handle.  
Having a separate solution tank from the water  
tank also allows no waste of formula. Because the  
water and solution are stored separately, they are  
not mixed until you are ready to clean. When your  
cleaning job is finished, the formula can be stored  
ready to use in your machine for the next time!  
(located on upper handle)  
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Special features of your BISSELL ProHeat 2X  
Scotchgard Protector  
Carpet protection applied at the mill typically  
wears down over time from heavy foot traffic  
and everyday cleaning, including deep cleaning.  
To help restore this important protection, only  
BISSELL offers deep cleaning formulas with  
Scotchgard protector. This offers extra protection  
against dirt and tough stains to keep your carpets  
looking good longer.  
To maintain your Scotchgard 5-year limited stain  
warranty, you no longer are required to hire a  
professional. By using your BISSELL ProHeat  
machine with BISSELL formulas containing  
Scotchgard protector every 12 months, your carpet  
warranty from 3M remains in effect. No other home  
deep cleaning system can do this for you.  
2-in-1 water tank  
Our 2-in-1 water tank full capacity system is  
designed with a heavy duty bladder inside for clean  
water. As you clean, the clean water in the bladder  
will empty and mix with the cleaning formula. Dirty  
water pulled out of your carpets will collect around  
the outside of the bladder so that clean and dirty  
water are always kept separate. This allows the  
user to maximize tank space, yet only carry one  
tank to and from the sink for emptying and filling.  
Easy to remove and clean nozzle  
Now, cleaning up your machine after the  
cleaning process is easier than ever! Simply  
remove the 2-in-1 Tank and remove the screw  
to pop out the nozzle for rinsing in the sink. Dirt,  
loose carpet fibers and remaining pet hair or  
fuzz get washed away in a snap.  
ReadyTools™ dial  
This provides either floor cleaning or above floor  
cleaning with the turn of a knob. If choosing  
above floor cleaning for upholstery, stairs, or for  
those creases close to the baseboards, turn knob  
to "TOOLS" and choose the attachment  
appropriate for the job. Attach tool to the flex hose  
and you are ready to go. Be sure to turn knob  
back to "FLOOR CLEANING" when done.  
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Operation  
Before you clean  
1. Plan activities to give your carpet time to dry.  
2. Move furniture to another area if cleaning  
9
10  
XIT  
8
1
1
an entire room (optional).  
3’  
12  
7
1
T
AR  
ST  
HERE  
6
5
2
3
3. Vacuum area with a dry vacuum cleaner  
4
thoroughly before deep cleaning.  
4. Plan your cleaning route to leave an exit path. It  
is best to begin cleaning in the corner farthest  
from your exit.  
ATTENTION:  
Some Berber carpets have a  
tendency to fuzz with wear.  
Repeated strokes in the same  
area with an ordinary vacuum  
or deep cleaner may aggravate  
this condition. Please see Stain  
Removal instructions on page 14.  
5. Pretreating (optional)  
Pretreating is recommended to improve cleaning  
effectiveness for heavily soiled carpet in high  
traffic areas such as entryways and hallways.  
A. Spray the BISSELL Tough Stain Pre-treat  
formula onto heavy traffic areas, soiled  
areas, or stains.  
B. Allow to penetrate for at least 3 minutes.  
C. Clean as normal, using the BISSELL  
ProHeat 2X machine on the high traffic  
setting, following the instructions below.  
1.  
1a.  
1c.  
Carpet cleaning  
1. Fill the 2-in-1 Water Tank. Remove the  
tank from the base of the machine by lifting  
up the tank carry handle. Carry like a bucket  
to the sink.  
1a. Unlatch the top of the tank from the bottom  
by lifting up on the tank latch which is located  
on the back of the tank.  
1b.  
1b. Remove the top of the tank by lifting up on  
the handle.  
Note how the lip on the top tank separates  
from the groove in the bottom tank. This  
placement is important when putting the  
tank back together.  
1d.  
1c. Fill the heavy duty bladder with clean hot  
tap water.  
Lip  
*Do not boil or microwave water as it can  
destroy the bladder.  
Groove  
1d. Leaving the filled bottom of the tank on a  
flat surface, only maneuver the top of the  
tank. To attach the top part of the tank to the  
bottom, carefully hook the lip on the top tank  
into the groove on the bottom tank.  
(underside of  
bottom tank)  
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Operation  
Carpet cleaning (Continued)  
1e.  
1e. Fasten tanks together by securing the latch  
in the back.  
Note: Remember to secure the tank latch in  
the back and test to make sure it is secure  
before picking up the tank.  
2. Remove formula tank from back of machine.  
2.  
2a.  
2a. Fill the formula tank by first unscrewing the  
cap and insert. Always use genuine BISSELL  
formulas to maximize cleaning and for the  
safety of your machine. Fill formula up to the  
line and replace the cap and insert. Place  
formula tank into the slot in the back of the  
machine for a snug fit.  
2b. If using the BISSELL 3X Concentrated Fiber  
Cleansing Formula: Add 3 capfuls of 3X  
Concentrated Fiber Cleansing formula to the  
formula tank, and then fill with hot water to  
the line.  
3.  
4.  
OR  
WATER  
3. Set Custom Clean Dial. Simply choose one  
of the 4 settings (heavy traffic, normal clean,  
light clean, or water rinse) and the ProHeat  
2X will adjust the right amount of cleaning  
solution to mix with the heated water to fit  
your cleaning need.  
5.  
4. Set ReadyTools Dial to the floor cleaning setting.  
FLOOR  
CLEANING  
5. Plug into a proper outlet and turn the power  
and heater switches to the ON ( I ) position.Allow  
1 minute for the built-in heater to warm-up before  
cleaning.The ProHeat 2X will be fully warmed and  
will provide optimal performance after a minute of  
continuous heated cleaning.  
Power Switch  
Heater Switch  
6. Cleaning Strokes. While pressing the trigger,  
make one slow forward wet pass and another  
one back. Let the built-in heater, formula, and  
DirtLifter PowerBrushes do the work for you.  
Caution: Do not overwet. Take care not to run  
over loose objects or edges of area rugs. Stalling  
brush may result in premature belt failure.  
WARNING:  
To reduce the risk of fire and  
electric shock due to internal  
component damage, use only  
BISSELL cleaning fluids intended  
for use with the deep cleaner.  
Note: Your machine is equipped with a  
circuit breaker that will automatically shut  
off the brush if a large or loose object is  
caught in the brush roll. If that happens, be  
sure to unplug your machine, remove the  
foreign object, and then plug the machine  
back in to reset the circuit breaker.  
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Operation  
Carpet cleaning (Continued)  
6. (Continued) Release the trigger and make  
one slow forward and backward pass over  
the same area to remove any residual dirty  
water and aid in drying. Repeat cleaning  
passes until solution being pulled up  
Keep plenty of genuine BISSELL Fiber  
Cleansing Formulaon hand so you  
can clean whenever it fits your  
schedule. Always use genuine BISSELL  
deep cleaning formulas. Non-BISSELL  
cleaning solutions may harm the  
machine and void the warranty.  
appears clean. Continue passes without  
pressing the trigger until you can’t see any  
more water being pulled up. After cleaning,  
you may want to turn the Custom Clean dial  
to rinse to give your carpeting a final water  
only rinse. This will ensure thorough removal  
of embedded dirt loosened by the deep  
cleaning formula. BISSELL deep cleaning  
formulas contain an anti-resoiling agent that  
helps your carpets repel dirt and keeps them  
looking good longer.  
7. Remove the tank from the base of the  
machine by lifting up on the tank carry  
handle. Carry like a bucket to a utility sink or  
outside where you will dispose of the dirty  
water.  
7a. Unlatch the top of the tank from the bottom by  
lifting up on the tank latch which is located on the  
back of the tank.  
7.  
7a.  
7c.  
7b. Remove the top of the tank by lifting up on the  
handle.  
7b.  
Note how the lip on the top tank separates  
from the groove in the bottom tank. This  
placement is important when putting the  
tank back together.  
7c. Lift the bottom portion of the tank; pour out dirty  
water toward the sink through the triangular  
shaped opening in the corner of the tank.  
7d.  
Note: You may notice hair & debris deposits on  
the carpet or in the tank that were loosened  
by the cleaning action (especially with newer  
carpets that have never been deep cleaned  
before). This debris should be picked up and  
thrown away.  
7d. Fill the heavy duty bladder with clean hot tap  
water, following instructions 1c through 1e on  
pages 9 and 10.  
Note: Remember to secure the tank latch in  
the back and test to make sure it is secure  
before picking up the tank. Always check  
the level of cleaning formula in the formula  
tank at the same time, and refill as needed.  
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Operation  
Carpet cleaning (Continued)  
8. Water rinse (Optional). Rinsing is an optional  
step that can be done during the cleaning  
process by switching from one of the clean  
settings on the Custom Clean dial to a water  
rinse setting, or it can be done after the  
carpeted area has been cleaned. Simply  
choose the water rinse setting on the custom  
clean dial, and follow the same path as you  
did for cleaning, taking care to do a forward  
(wet) stroke by depressing the trigger, a  
backward (wet) stroke, and a forward and  
backward (dry) stroke, releasing the trigger.  
Continue this until the water you see coming  
up the nozzle is clear.  
8.  
OR  
Cleaning with attachments  
Your ProHeat 2X machine comes equipped with  
a hose and at least one attachment for cleaning  
stairs, upholstery, and more.  
1. Important! If using to clean upholstery, check  
upholstery tags.  
A. Check manufacturer’s tag before cleaning.  
“W” or “WS” on the tag means you can  
use your ProHeat 2X. If the tag is coded  
with an “X” or an “S” (with a diagonal  
stripe through it), or says “Dry Clean Only”,  
do not proceed with any deep cleaning  
machine. Do not use on velvet or silk. If  
manufacturer’s tag is missing or not coded,  
check with your furniture dealer.  
Manufacturer’s tag  
B. Check for colorfastness in an  
WARNING:  
To reduce the risk of  
injury, be extra careful  
when cleaning stairs.  
Make sure machine is  
secure and level.  
inconspicuous place.  
C. If possible, check upholstery stuffing.  
Colored stuffing may bleed through  
fabric when wet.  
D. Plan activities to allow upholstery time to  
dry.  
E. Vacuum thoroughly to pick up loose debris  
and pet hair. Use a vacuum with a brush  
attachment and a crevice tool to clean in  
fabric folds.  
2. Follow the instructions on pages 9 & 10 for filling  
the 2-in-1 water tank and the formula tank.  
3. Set ReadyTools dial to the hose attachments  
setting. This will allow spray and suction from  
the hose.  
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Operation  
Cleaning with attachments (Continued)  
4. Set custom clean dial for heavy traffic, normal  
5.  
clean, light clean, or water rinse as desired.  
5. Attach the cleaning tool to the end of the hose.  
6. Plug in and turn on the power switch and  
heater (if desired).  
7. Clean by pressing the trigger to spray solution  
onto the area to be cleaned. Slowly move the  
tool back and forth over the soiled surface.  
Release the trigger to suction soiled water.  
Continue to clean in the area, working in small  
sections, until no more dirt can be removed.  
Rinse (optional) and suction as needed.  
Caution: Do no overwet.  
8. Remove and rinse tools in clean, running  
9.  
10.  
water. Dry and replace in the tool caddy.  
9. It is recommended that you suction clean  
water from the tap to rinse out the hose.  
10. Before replacing lift end of hose and stretch  
out to ensure all water is cleared from hose.  
11. Coil flex hose around the tool caddy.  
WARNING:  
To reduce the risk of fire  
and electric shock due to  
internal component  
12. Empty 2-in-1 water tank and rinse out,  
following the instructions on page 11.  
13. Return ReadyTools dial to floor setting.  
damage, use only BISSELL  
cleaning fluids intended for  
use with the deep cleaner.  
Non-BISSELL cleaning  
solutions may harm the  
machine and void  
Cleaning fluid section  
Keep plenty of genuine BISSELL Fiber Cleansing  
Formula on hand so you can clean and  
protect whenever it fits your schedule. Always  
use genuine BISSELL deep cleaning formulas.  
the warranty.  
32 oz.  
22 oz.  
48 oz. BISSELL 48 oz. BISSELL 48 oz. BISSELL 48 oz. BISSELL  
48 oz. BISSELL 43 oz. BISSELL  
Lavender Essence 3X Concentrated  
BISSELL BISSELL  
Hard Floor Tough Stain  
SolutionsPreCleaner™  
Formula  
#0484  
Fiber Cleansing  
Formulawith  
Scotchgard™  
Protector  
Multi- Allergen Pet Odor and Soil Natural Orange  
RemovalRemovalFormula Extract Formula  
Formula with  
Scotchgard™  
Protector  
Fiber Cleansing  
Formula with  
Scotchgard™  
Protector  
Formulawith with Scotchgardwith Scotchgard™  
Scotchgard™  
Protector  
#0720  
Protector  
Protector  
#0400  
#0710  
#0730  
#0740  
#0750  
#0716  
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Operations  
Stain removal  
Do Not Delay! Attending to an accident soon  
after it occurs ensures the most optimal clean.  
Leaving it for an extended period of time may  
cause it to set and become permanent.  
1. Blot up liquids with an absorbent cloth or paper  
towels. White materials are recommended  
because certain dyes may bleed and make the  
stain worse.  
2. Gently scrape up any semi-solids with a spoon  
or spatula. Do not use a knife or other utensil  
with sharp edges because it could damage the  
carpet or upholstery.  
3. If the area has dried, remove the remaining  
semi-solids and residue with a sweeper or  
vacuum.  
4. Be sure to test any spot removal formulas in  
an inconspicuous area first. This is important  
as some dyes and materials could be dam-  
aged or discolored by cleaning solvents. If  
such a change should occur, try a different  
solution or call a professional.  
5. If cleaning on Berber carpeting, gently run  
your machine over a hidden area. If no fuzzing  
occurs, continue cleaning in soiled area.  
6. Using the BISSELL Tough Stain PreCleaner,  
spray evenly over soiled area. Do not over-  
wet. Wait 3-5 minutes. Gently work the  
solution by blotting area with a clean, damp,  
color safe cloth.  
7. Clean using either the FLOOR CLEANING, or  
TOOLS setting on the ReadyTools dial.  
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Operations  
Hard floor cleaning  
Your ProHeat 2X model may have come with a  
hard floor attachment and Hard Floor Solutions  
Formula. If not, these products are available for  
purchase by contacting the BISSELL Consumer  
Services department by phone or at the website.  
The hard floor tool provides effective cleaning for  
linoleum, vinyl, and tile floors.  
WARNING:  
To reduce the risk of fire,  
electric shock or injury  
unplug from outlet before  
servicing.  
Caution: Do not use on unsealed hardwood floors.  
1. Vacuum or sweep thoroughly to pick up any  
loose debris and pet hair.  
2. Move any furniture, if needed.  
3. Empty any carpet cleaning formula back into  
the BISSELL bottle if stored in the formula  
tank. Fill formula tank with BISSELL Hard  
Floor Solutions, available at many retailers,  
or contact BISSELL Consumer Services.  
4. Fill the 2-in-1 water tank with hot tap water  
and set aside.  
5. Attach the hard floor tool onto the bottom of  
the machine by hooking it into the nozzle and  
swinging it down until it clicks into place.  
5.  
6. Check ReadyTools dial. It should be set on  
floor cleaning.  
7. Set the Custom Clean dial to normal clean.  
8. Plug into an outlet and turn the power  
switch and heater ON ( I ).  
9. Slowly move the machine forward and back  
over hard floor surface one time while depress-  
ing trigger. Caution: Do not overwet.  
10. Repeat the motion without pressing the trig-  
ger using the hard floor tool to squeegee and  
suction up the dirty water.  
11. Allow adequate time for floors to dry.  
12. Remove hard floor tool, rinse and dry before  
storing.  
13. If any formula remains in the formula tank,  
pour it back into the Hard Floor Solutions  
bottle for use the next time.  
14. Rinse out the formula tank.  
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Maintenance and care  
Machine storage  
Once your cleaning is complete, make sure  
the 2-in-1 water tank is emptied, rinsed out,  
and dried before the next use. The formula  
tank can remain filled and ready to go, or it  
can simply be emptied back into the formula  
bottle if that is more convenient.  
WARNING:  
To reduce the risk of fire,  
electric shock or injury  
unplug from outlet before  
servicing.  
Note: Store cleaner in a protected, dry area.  
Since this product uses water, it must not  
be stored where there is a danger of freez-  
ing. Freezing will damage internal compo-  
nents and void the warranty.  
Machine care  
For best results, a few simple steps can assure  
your machine is well maintained after your  
cleaning is complete.  
1. Turn power and heater switches OFF (O).  
Unplug the machine and wrap the power cord.  
2. After emptying the 2-in-1 water tank, rinse  
it out at a faucet with running hot tap water,  
taking care to clean underneath the heavy  
duty bladder, and all around it.  
3. The top half of the tank can be rinsed clean  
through the nozzle area. Also, pop out the red  
filter underneath the top half of the tank and  
rinse that out. Replace before putting the top  
and bottom halves of the tank together.  
3.  
Filter  
4. Before you place the cleaned 2-in-1 water  
tank back onto the machine, simply unscrew  
the floor nozzle using a Phillips head  
screwdriver. This can be rinsed out at the  
faucet. Then replace back onto the machine  
by starting from the bottom of the nozzle and  
hooking the tabs into the holes on the bottom  
sides of the machine. Secure into place with  
the screw.  
Tip:  
Let all parts dry completely  
before storing  
5. The inside of the end caps by the brush rolls  
can be wiped out with a clean paper towel,  
or, if a more thorough cleaning is desired, the  
end caps can be taken off using a Phillips  
head  
screwdriver and rinsed clean.  
Replace after cleaning.  
6. Any loose hair or debris can be pulled from the  
brush rolls and thrown away. For the most  
thorough clean before storage, follow directions  
on pages 17 & 18 for removal and replacement  
of the brush rolls and belts.  
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Maintenance and care  
Machine care (continued)  
7. To clean attachments that may have been  
used, remove from hose and rinse in clean,  
running water. Dry and replace attach-  
ment in the tool caddy. Clean the hose by  
suctioning clean water from the tap. Before  
replacing, lift end of hose and stretch out to  
ensure all water is cleared from hose. Refer  
to page 13, illustrations 9 & 10.  
WARNING:  
To reduce the risk of fire,  
electric shock or injury,  
unplug from the outlet  
before servicing.  
8. After carpet is dry, vacuum again to remove  
hair and fuzz.  
Small belt removal and replacement  
Occasional replacement of one or both belts  
may become necessary. If that is needed, please  
follow the instructions below.  
1.  
3.  
2.  
1. Turn off the machine, and unplug it from  
the outlet.  
2. Remove both the 2-in-1 water tank and the  
formula tank. Set aside.  
3. Unscrew the front nozzle and remove it.  
Set aside.  
4. Turn the machine on its side.  
IMPORTANT: cord side down.  
5. Remove the clear end cap by unscrewing  
the 2 black screws. Take care not to drop  
the screws into the unit.  
4.  
6.  
8.  
5.  
7.  
6. Remove 1 silver screw.  
7. Remove pivot arm by gently lifting up.  
8. Remove small brush belt.  
9. Replace small brush belt, and reverse  
steps above.  
9.  
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Maintenance and care  
Brush removal and large belt replacement  
Brushes can be removed for cleaning or  
replacement as needed.  
WARNING:  
To reduce the risk of fire,  
electric shock or injury,  
unplug from the outlet  
before servicing.  
1. Follow small belt removal Instructions on  
page 17.  
2. Remove brush rolls by pulling them off of  
2.  
3.  
5.  
7.  
the metal rods.  
3. Place cleaned or new brush rolls back onto the  
rods. Make sure one washer is on each end of  
the rollers prior to sliding onto the rod. Be sure  
to let the rod slide through the bushing to  
insure proper fit.  
4. Re-attach the long belt on the bottom to the  
4.  
cogs of the small roller brushes.  
5. Place small belt over back roller and  
metal cog.  
6. Place pivot arm in place and screw in place  
using the silver screw.  
7. Re-attach clear end cap by tightening with  
the (2) black screws.  
6.  
8.  
8. Return front nozzle to front of unit, be  
latching from underneath and then securing  
with a screw.  
If you have any questions or are having  
trouble installing or replacing your belt(s) or  
brushes, please call BISSELL Consumer  
Services at 1-800-237-7691.  
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Troubleshooting  
WARNING:  
To reduce the risk of fire,  
electric shock or injury  
unplug from outlet before  
servicing.  
Built-in heater ready light does not illuminate  
Possible Cause  
Remedies  
1. The heater switch is not turned ON ( I ).  
2. The power switch is not turned ON ( I ).  
1. Turn the heater switch ON ( I ).  
2. Both switches must be ON ( I ) to  
activate the heater ready light.  
Reduce Spray or No Spray  
Possible Cause  
Remedies  
1. Water tank may be empty.  
1. Fill heavy duty bladder with hot  
tap water.  
2. Formula tank may be empty.  
3. Tank may not be seated completely.  
4. Pump may have lost prime.  
2. Fill formula tank with BISSELL Fiber  
Cleansing Formula for cleaning.  
3. Turn power OFF ( O ). Remove and  
reseat tank.  
4. Turn power OFF ( O ) and then back  
ON ( I ). Wait one minute, then  
depress Trigger.  
DirtLifter PowerBrushes do not turn  
Possible Cause  
Remedies  
1. The brush is off or broken.  
1. Turn power OFF ( O ) and unplug unit  
from outlet. Follow instructions on  
page 17.  
2. The unit is in the upright position.  
2. Brushes only rotate when unit is  
reclined using the detent pedal.  
3.  
3. Turn the machine OFF ( O ) and  
unplug from outlet. Check to see if  
foreign object is caught in brush roll.  
Remove object. Plug machine back in  
to reset circuit breaker.  
Circuit breaker may have tripped.  
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Troubleshooting  
Cleaner not picking up solution  
Possible Causes  
Remedies  
1. ReadyTools dial may be at wrong setting.  
1. Set ReadyTools dial to either  
FLOOR CLEANING or TOOLS  
setti  
ng.  
2. Tank may not be seated properly.  
2. Pick up both the 2-in-1 water  
tank and formula tank and  
reseat them so they fit snugly on  
the unit.  
3. Tank may not be assembled properly.  
3. Check to make sure the "lip" of  
the nozzle is securely hooked  
into the groove on bottom of  
Tank (see page 9).  
4. Solution or 2-in-1 water tank is empty.  
4. Check fluid levels in heavy duty  
bladder and formula tank.  
5. 2-in-1 water tank has picked up  
maximum dirty water and red float  
door has closed.  
5. Empty 2-in-1 water tank. Refill  
heavy duty bladder with clean  
hot tap water and replace.  
6. Red float "door" in the tank may have closed  
as a result of bumping an object or moving  
machine back and forth too quickly.  
6. Turn the machine OFF ( O ),  
allowing red float door to release into  
the open position. Turn unit back  
ON ( I ) to continue cleaning. Be  
sure your forward and backward  
strokes are done at a slower pace.  
Other maintenance or service not included in the manual should be performed by an  
authorized service representative.  
Thank you for selecting a BISSELL product.  
Please do not return this product to the store.  
For any questions or concerns, BISSELL is happy to be of service.  
Contact us directly at 1-800-237-7691.  
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BISSELL Consumer Services  
for information about repairs or replacement parts, or questions about your warranty, call:  
BISSELL Consumer Services  
1-800-237-7691  
monday - friday  
Saturday  
or write:  
8 a.m. — 10 p.m. EST  
9 a.m. — 8 p.m. EST  
BISSELL HOMECARE, INC  
PO Box 3606  
Grand Rapids MI 49501  
ATTN: Consumer Services  
Or visit the BISSELL website - www.bissell.com  
When contacting BISSELL, have model number of unit available.  
Please record your model number: ___________________  
Please record your Purchase Date: ___________________  
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event  
of a warranty claim. See Warranty on page 24 for details.  
Please register your new BISSELL product at  
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Replacement parts - BISSELL ProHeat 2X  
Item  
1
Part No.  
203-6611  
Part Name  
Grey Tank Assembly (complete) for Black unit (Blue or  
Purple complete tank assemblies available upon request)  
2
3
4
5
6
7
8
9
203-6660  
203-6618  
203-6675  
203-6676  
203-6677  
203-6678  
203-6679  
203-6845  
203-6680  
Grey Tank Lid (Blue or Purple Tank Lids available upon request)  
Grey Tank Bottom (Blue or Purple Tank Bottoms available upon request)  
Cap and Insert for Water Tank  
formula Tank (includes Cap & Insert for formula Tank)  
Cap and Insert for formula Tank  
front nozzle (includes gasket)  
Autoload Gasket (fits both Water and formula Tank)  
float Door  
10  
Tank filter (Lint Screen)  
11  
203-6681  
Water Tank Latch  
12  
13  
14  
15  
16  
17  
18  
203-6682  
203-6685  
203-6686  
203-6688  
203-6804  
203-6689  
203-6690  
2
Cord Wrap (Black) (Blue or Purple cord wrap available upon request)  
Clear End Cap w/Edge Brushes (2 pack, includes screws)  
Brush Roll – 6 row (includes 1 brush, axle, 2 swivel arms)  
Small Brush Belt (non-cord side)  
Large Brush Belt (cord side)  
Hose Secure Latch  
Hose Rack Assembly (Top/Bottom Hose Rack, Screws)  
1
3
4
5
6
7
8
9
10  
15  
11  
16  
12  
17  
13  
18  
14  
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Additional accessories  
These items are available for purchase as accessories for your BISSELL ProHeat 2X:  
Item  
1
Part No.  
203-6651  
Part Name  
3” Tough Stain Tool  
2
3
4
5
6
203-6652  
203-6653  
203-6654  
203-6655  
203-6692  
Powered TurboBrush Hand Tool  
4” Upholstery Tool  
6” Stair Tool  
Spraying Crevice Tool  
Bare floor Tool  
1
6
2
3
4
5
Cleaning Formula: Refer to bottom of page 5 of this guide for a full selection of  
cleaning formula available for purchase.  
For a complete list of replacement parts, cleaning formulas,  
and accessories available for your BISSELL deep cleaner please  
800.237.7691.  
Earn Rewards Points!  
To qualify you for discounts, rebates, and other BISSELL perks.  
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Warranty - BISSELL ProHeat 2X  
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to  
state. If you need additional instruction regarding this warranty or have questions regarding what it may cover,  
please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.  
Limited One Year Warranty  
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL  
Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s option,  
free of charge from the date of purchase by the original purchaser, for one year any defective or  
malfunctioning part.  
See information below on "If your BISSELL product should require service".  
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply  
to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negli-  
gence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.  
If your BISSELL product should require service:  
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.  
If you need information about repairs or replacement parts, or if you have questions about your warranty,  
contact BISSELL Consumer Services.  
Website or E-mail:  
Use the “Customer Services” tab.  
Or Call:  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday 8 a.m. - 10 p.m. ET  
Saturday 9 a.m. - 8 p.m. ET  
Or write:  
BISSELL Homecare, Inc.  
PO Box 3606  
Grand Rapids MI 49501  
ATTN: Consumer Services  
BISSELL HomECARE, InC. IS noT LIABLE foR InCIDEnTAL oR  
ConSEQUEnTIAL DAmAGES of Any nATURE ASSoCIATED WITH THE  
USE of THIS PRoDUCT. BISSELLS LIABILITy WILL noT EXCEED THE  
PURCHASE PRICE of THE PRoDUCT.  
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above  
limitation or exclusion may not apply to you.  
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRAnTy  
THIS WARRAnTy IS EXCLUSIVE AnD In LIEU of Any oTHER WARRAnTIES EITHER  
oRAL oR WRITTEn. Any ImPLIED WARRAnTIES WHICH mAy ARISE By oPERATIon  
of LAW, InCLUDInG THE ImPLIED WARRAnTIES of mERCHAnTABILITy AnD  
fITnESS foR A PARTICULAR PURPoSE, ARE LImITED To THE onE yEAR DURATIon  
fRom THE DATE of PURCHASE AS DESCRIBED ABoVE.  
Some states do not allow limitations on how long an implied warranty lasts, so the  
above limitation may not apply to you.  
©2008 BISSELL Homecare, Inc  
Grand Rapids, michigan  
All rights reserved. Printed in China  
Part number 120-4054  
Rev 9/08  
Visit our website at:  
Scotchgard is a trademark of 3m  
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