®
PROheat
U S E R ’ S G U I D E
25A3/64D9 SERIES
3
4-5
6
Safety Instructions
Product View
Assembly
7-8 Special Features
Operation
9-14
15
Maintenance and Care
Troubleshooting
16-17
18
Consumer Services
18 Replacement Parts
19 Additional Accessories
Warranty
20
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IMPORTANT SAFETY INSTRUCTIONS
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When using an electrical appliance, basic precautions
should be observed, including the following:
Turn off all controls before unplugging.
Be extra careful when cleaning stairs.
Close attention is necessary when used by or
near children.
Read all instructions before using your ProHeat®
®
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Unplug before attaching the TurboBrush
WARNING:
To reduce the risk
of fire, electric shock, or injury:
SAVE THESE
INSTRUCTIONS.
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Do not immerse.
Use only on surfaces moistened by cleaning process.
Always connect to a properly grounded outlet.
See Grounding Instructions.
THIS moDEL IS foR HoUSEHoLD USE onLy.
Commercial use of this unit voids the
manufacturer’s warranty.
Unplug from outlet when not in use and before
conducting maintenance or troubleshooting.
Do not leave machine when it is plugged in.
Do not service machine when it is plugged in.
Do not use with damaged cord or plug.
If appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into
water, have it repaired at an authorized Service Center.
Use indoors only.
Do not pull or carry by cord,use cord as a handle,close
door on cord, pull cord around sharp corners or edges, run
appliance over cord, or expose cord to heated surfaces.
Unplug by grasping the plug, not the cord.
Do not handle plug or appliance with wet hands.
Do not put any object into appliance openings, use with
blocked opening, or restrict air flow.
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GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded
wiring system. If it should malfunction or break
down, grounding provides a safe path of least
resistance for electrical current, reducing the risk of
electrical shock. The cord for this appliance has an
equipment-grounding conductor and a grounding
plug. It must only be plugged into an outlet that is
properly installed and grounded in accordance with
all local codes and ordinances.
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Grounded
Outlets
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Do not expose hair, loose clothing, fingers or body
parts to openings or moving parts.
■
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Do not pick up hot or burning objects.
Grounding Pin
Do not pick up flammable or combustible materials
(lighter fluid, gasoline, kerosene, etc.) or use in the
presence of explosive liquids or vapor.
Do not use appliance in an enclosed space filled with vapors
given off by oil base paint, paint thinner, some moth proofing
substances, flammable dust, or other explosive or toxic vapors.
Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, gasoline, etc.).
Do not modify the 3-prong grounded plug.
Do not allow to be used as a toy.
Do not use for any purpose other than described in
this User’s Guide.
Do not operate the appliance unless the belt door is
securely assembled in the location provided.
Do not unplug by pulling on the cord.
Use only manufacturer’s recommended attachments.
Use only cleaning products formulated by BISSELL for
use in this appliance to prevent internal component
damage. See the cleaning fluid section of this guide.
Keep openings free of dust, lint, hair, etc.
Do not point attachment nozzle at people or animals
Keep appliance on a level surface.
WARNING:
Improper
■
■
connection of the equipment-grounding
conductor can result in a risk of electrical
shock. Check with a qualified electrician
or service person if you aren’t sure if the
outlet is properly grounded. DO NOT MODIFY
THE PLUG. If it will not fit the outlet, have a
proper outlet installed by a qualified electri-
cian. This appliance is designed for use on a
nominal 120-volt circuit, and has a ground-
ing attachment plug that looks like the plug
in the drawing above. Make certain that the
appliance is connected to an outlet having
the same configuration as the plug. No plug
adapter should be used with this appliance.
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Product view
Ergonomically
Designed Handle
Tough Stain Tool
Made from 100%
Post Consumer Recycled
Materials
Handle Assembly
Heater Switch:
turn heat on or off
as needed
Heat Indicator
Light/Built-in
Hot Water Heater
Lower Body Assembly
Integrated Carry Handle
™
Ready Tools Dial
Belt Access Door
Removable Nozzle
®
Dirtlifter PowerBrush
®
Edge Sweep Brushes
Optional Accessories:
These items are available for purchase. To order replacement parts, additional tools or formulas, please refer to page 18-19.
TurboBrush®
3” Tough Stain Brush
Spraying Crevice Tool
4” Upholstery Tool
2 in 1 Crevice Tool
6” Stair Tool
Hard Floor Attachment
Mesh Tool Bag
(bag only)
4
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6/26/08 2:23:06 PM
Spray Trigger
Product view
Cord Clip
™
Quick Release Cord Wrap
Hose Secure Latch
Ready-to-use Hose
Extra Long Power Cord
Spraying Crevice Tool
Made from 100% Post
Consumer Recycled Materials
(select models only)
WARNING:
To reduce the risk of fire
and electric shock due
to internal component
damage, use only BISSELL
cleaning fluids intended
for use with the deep
cleaner. Non-BISSELL
cleaning solutions may
harm the machine and
void the warranty.
™
2-in-1 Tank includes built in
formula measuring cup
Power Switch
Large, Easy-To-Maneuver
Wheels
Handle Release
Cleaning fluid:
™
Keep plenty of genuine BISSELL Fiber Cleansing Formula on hand so you can clean and protect
whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL
cleaning solutions may harm the machine and will void the warranty.
32 oz.
22 oz.
48 oz. BISSELL 48 oz. BISSELL 48 oz. BISSELL 48 oz. BISSELL
48 oz. BISSELL 42.67 oz. BISSELL
Lavender Essence 3X Concentrated
BISSELL BISSELL
Hard Floor Tough Stain
Solutions™ PreCleaner™
Formula
item #
0482
Fiber Cleansing
Formula™ with
Scotchgard™
Protector
Multi- Allergen
Pet Odor and
Soil Removal™
Formula with
Scotchgard™
Protector
Natural Orange
Extract Formula
with Scotchgard™
Protector
Removal™
Formula with
Scotchgard™
Protector
Fiber Cleansing
Formula with
Scotchgard™
Formula™ with
Scotchgard™
Protector
item #
0400
item # 0710
item # 0740
item # 0750 Protector
item # 0720
item # 0730
item # 0716
5
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How to use this guide
WARNING:
Do not plug in your cleaner
until you have completely
assembled it per the
This user’s guide has been designed to help
you get the maximum satisfaction from your
BISSELL deep cleaner. You’ll find assembly
and operating instructions, safety precautions,
as well as maintenance and troubleshooting
instructions. Please read this user’s guide
thoroughly before assembling your deep
cleaner.
instructions and are familiar
with all instructions and
operating procedures.
Your deep cleaner comes in four easy to
assemble components:
Tip: Deep cleaning carpeting
regularly can reduce dust and allergens
in your home.
• Handle assembly
• Upper hose rack
• Lower body assembly
• Lower hose rack
1.
Four Phillips head screws are included, 2 long
and 2 short. They can be found taped to the
handle assembly.
Assembly
The only tool you will need to assemble your
cleaner is a Phillips head screwdriver.
2.
1. Slide handle assembly onto lower body
and secure with two long screws.
2. Attach upper hose rack to back of handle
assembly by pushing into open slots and
sliding down until it snaps into place.
3.
3. Attach lower hose rack by sliding in place
on lower body assembly and securing with
2 short screws.
4. Attach Tough Stain tool to end of hose.
5. Wrap flex hose around hose rack and secure
4.
it into notched out holder as shown.
6. Keep flex hose locked in place with hose
secure latch.
Hose
Secure
Latch
5.
6.
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Special features of your BISSELL ProHeat deep cleaner
Your BISSELL deep cleaner is a home cleaning
system that uses a combination of heat, BISSELL
advanced cleaning formula, brush agitation and
suction to safely clean carpets.
Built-In-Heater
Heater
Switch
BISSELL ProHeat models all feature a patented
built-in heater which will heat the hot tap water
you put in up to 25 degrees hotter to safely
optimize cleaning effectiveness. The heater
will never allow the temperature to exceed 180
degrees. The heater switch, which is located on
the side of the machine, controls the heater so
you have the option to turn off the heat if you are
cleaning delicate wool or oriental rugs.
DirtLifter® PowerBrush
The DirtLifter PowerBrush is designed to
enhance cleaning performance. The bristle
pattern safely lifts out the deep down dirt while
gently grooming carpet fibers. The floating
suspension self-adjusts to all carpet heights.
When the power is ON and the machine is in
the upright position, your carpet is protected
because the brushes are lifted up off the carpet.
Ready Tools™ Dial
The Ready Tools feature allows you to choose
between FLOOR CLEANING or cleaning with
TOOLS simply by turning the dial. The TOOLS
setting allows for above floor cleaning of
upholstery, stairs, along baseboards, and other
hard to reach areas. Simply choose the tool that
is appropriate for the job, attach to flex hose and
you are ready to go.
ReadyTools™ Dial
WARNING:
To reduce the risk of fire, use only BISSELL advanced deep
cleaning formula for full size machines in your deep cleaner.
Useofcleaning formulasthatcontainlemonorpine oilmay
damage this appliance and void the warranty. Chemical spot
cleaners or solvent-based soil removers should not be used.
Theseproductsmayreactwiththe plastic materialsusedin
your deep cleaner causing cracking or pitting.
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Special features of your BISSELL ProHeat deep cleaner
™
Scotchgard Protector
Carpet protection applied at the mill typically
wears down over time from heavy foot traffic
and everyday cleaning, including deep cleaning.
To help restore this important protection, only
BISSELL offers deep cleaning formulas with
Scotchgard protector. This offers extra protection
against dirt and tough stains to keep your carpets
looking good longer.
To maintain your Scotchgard 5-year limited stain
warranty, you no longer are required to hire a
professional. By using your BISSELL ProHeat
machine with BISSELL formulas containing
Scotchgard protector every 12 months, your carpet
warranty from 3M remains in effect. No other home
deep cleaning system can do this for you.
Measuring cup
Your deep cleaner is equipped with a measuring
cup for adding the proper amount of formula to
the 2-in-1 tank. For convenience the measuring
cup is built into the lid of the 2-in-1 tank.
Measuring Cup
2-in-1 water tank
Our 2-in-1 water tank system is designed with a
heavy duty bladder inside for clean water. As you
clean, the clean water and formula in the bladder
will empty. Dirty water pulled out of your carpet
will collect around the outside of the bladder so
clean and dirty water are always kept separate.
This allows the user to maximize tank space, yet
only carry one tank to and from the sink for emp-
tying and filling.
Carry Handle
Removable Nozzle
Cleaning up your machine after you're done has
never been easier! Nozzle pops off for rinsing in
the sink.
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6/26/08 2:23:10 PM
Operation
Before you clean
1. Plan activities to give your carpet time to dry.
2. Move furniture to another area if cleaning
an entire room (optional).
EXIT
3. Vacuum area with a dry vacuum cleaner
9
0
1
2
1
before deep cleaning.
7
6
5
'
3
1
AR
ST
T
R
4. Plan your cleaning route to leave an exit path. It
is best to begin cleaning in the corner farthest
from your exit.
E
2
E
H
3
'
4
4
5. Pretreating (optional)
Pretreating is recommended to improve cleaning
effectiveness for heavily soiled carpet in high traffic
areas such as entry ways and hallways.
To pretreat:
A. Using the BISSELL Tough Stain
Pre-cleaner, generously spray evenly
over soiled area, do not overwet.
B. Wait 3-5 minutes before deep cleaning.
C. Clean as normal using your BISSELL deep
cleaner.
ATTENTION:
Some Berber carpets have a tendency to fuzz with wear.
Repeated strokes in the same area with an ordinary
vacuum or deep cleaner may aggravate this condition.
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Operation
Fill the 2-in-1 water tank
2.
1.
1. Remove the tank from the base of the
machine by lifting the tank carry handle.
2. Carry like a bucket to the sink. Rotate the
handle forward to unlatch the lid. Remove lid,
turn over and locate built in measuring cup.
3. Fill formula to the indicated fill line on the
built in measuring cup and pour into mouth
of the bladder.
4.
3.
If using BISSELL 3X Concentrate
formulas: add one capful of formula
directly into the mouth of the bladder.
4. Fill the bladder with clean hot tap water.
*Do not boil or microwave water as it
can destroy the bladder.
6.
5.
5. Replace the top of the tank by matching
the lid and tank edges. Handle must be in
the forward position in order to replace lid.
Rotate the handle to the carrying position to
latch the lid.
Note: Remember to secure the lid and test
to make sure it is secure before picking up
the tank.
6. Place tank into machine base, seating firmly
in place. Rotate tank handle back into latched
position.
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Operation
Tip:
Thorough vacuuming
before deep cleaning will prevent
early clogging of the lint trap.
Carpet cleaning
1. Plug the deep cleaner into a proper outlet.
Set ReadyTools dial to the Floor Cleaning
setting. Turn the power on by pressing the
red power switch on the back of the unit
with your foot. Turn heater switch (located
on side of unit) to the on position. Allow one
minute for the built-in heater to warm up
before cleaning.
Handle Release
Power Switch
NOTE: The ProHeat will be fully warmed
and will provide optimal performance after
a minute of continuous heated cleaning.
2. With your foot, press the gray handle release
lever located on the back of unit below
water tank to detent handle.
Heater
Switch
3. While pressing the spray trigger, make one
slow forward wet pass and another back.
Let the built-in heater, BISSELL advanced
deep cleaning formula, and DirtLifter
PowerBrush do the work for you.
Caution: Do not overwet.
WARNING:
4. Release the spray trigger and make one
slow forward and backward pass over the
same area to remove any residual dirty
water and aid in drying.
To reduce the risk of fire
and electric shock due to
internal component
damage, use only BISSELL
cleaning fluids intended for
use with the deep cleaner.
Non-BISSELL cleaning
solutions may harm the
machine and void
5. Repeat cleaning passes until solution
being suctioned up appears clean. Continue
passes without pressing the trigger until
you can’t see any more water being
suctioned up.
the warranty.
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Operation
Empty the 2-in-1 water tank/ clean removable nozzle
1. Turn power switch off. Remove the 2-in-1 water
tank from the base using the tank carry handle.
Carry the tank like a bucket to a utility sink or
outside where you will dispose of the collection
water.Remove the top of the tank by rotating the
handle forward to unlatch lid and lifting lid off tank.
1.
2.
2. Empty collection water from bottom of tank.
Lint Screen
3. After each use, remove and rinse the lint
4.
3.
screen located on the tank lid.
4. If nozzle needs to be cleaned: remove by grasping
handleatthetopandpullingforward.Clean
removable nozzle by rinsing under running water.
5. When finished, replace nozzle by slightly
raising front of machine to line up slots on the
base with the hooks on nozzle. Attach at base
first and then click nozzle into place.
5.
NOTE: If nozzle is not attached properly loss
of suction will occur.
6. To continue carpet cleaning, refer back to
pages 10 through 11, beginning with “Fill
the 2-in-1 water tank” on page 10.
If cleaning is complete, refer to the “Maintenance
and care” section on page 15.
Ready Tools™
Your ProHeat deep cleaner comes equipped with
a hose and at least one attachment for cleaning
stairs, upholstery, and more.
Important! If using the machine to clean
upholstery, check upholstery tags.
1. Check manufacturer’s tag before cleaning. “W”
or “WS” on the tag means you can use your
PROHeat. If the tag is coded with “X” or “S”
(with a diagonal strike through), or says “Dry
Clean Only,” do not proceed. Do not use on vel-
vet or silk. If manufacturer’s tag is missing or not
coded, check with your furniture dealer.
2. Check for colorfastness in an inconspicuous place.
3. If possible, check upholstery stuffing. Colored
stuffing may bleed through fabric when wet.
4. Plan activities to give upholstery time to dry.
Manufacturer’s tag
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6/26/08 2:23:12 PM
Operation
Ready Tools™ (continued)
5. Vacuum thoroughly to pick up loose debris and
pet hair. Use a vacuum with a brush attachment
and a crevice tool to clean in fabric folds and tufts.
6. To begin cleaning with attachments, follow
the instructions on pages 10-11 for filling
the 2-in-1 water tank and the formula tank.
7. Set the ReadyTools dial to the TOOLS setting.
7.
This will allow spray and suction from the hose.
8. Attach the cleaning tool of your choice to the
end of the hose.
9. Clean by pressing the trigger to spray solution
onto the area to be cleaned. Slowly move the tool
back and forth over the soiled surface. Release
the trigger to suction dirty water. Continue to clean
in the area, working in small sections, until dirt is
removed. Caution: Do Not Overwet.
10. When finished cleaning, remove and rinse
tool(s) in clean, running water.
11.
12.
11. It is recommended that you suction clean
water from the tap to rinse out the hose.
12. Before wrapping hose onto tool rack, lift
end of hose and stretch out to ensure all
water is cleared from hose.
13. Wrap flex hose around tool rack.
14. Empty 2-in-1 water tank and rinse out,
following instructions on page 12.
Run water through here
15. If the ReadyTools dial becomes difficult to
turn, the diverter assembly that holds the
dial may need to be cleaned. To clean, first
remove nozzle and locate screw that holds
the diverter assembly in place. With a Phillips
screwdriver, remove the screw and set aside.
15.
16.
16. Remove diverter assembly; hold under
running water making sure water flows
through and around the dial. Turn the dial about
10 times clockwise and 10 more times counter
clockwise. This should free up any debris.
Screw
17. Wipe diverter assembly with a soft cloth and
replace back on machine. Replace nozzle.
18. Return ReadyTools dial to FLOOR CLEANING
setting.
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6/26/08 2:23:12 PM
Operation
Hard Floor Cleaning
Your deep cleaner may have included a hard
floor tool and Hard Floor Solutions Formula. The
hard floor tool provides effective cleaning for
linoleum, vinyl, and tile floors.
Caution: Do not use on unsealed hardwood floors.
1. Thoroughly vacuum or sweep floor to pick
up any debris.
NOTE: Prior to filling with formula and
water be sure all carpet cleaning formula is
thoroughly rinsed from tank.
2. Fill BISSELL Hard Floor Solutions Formula to
the indicated fill line in the built in measuring
cup and pour into mouth of bladder.
3. Fill the bladder with clean hot tap water and
set aside.
4.
4.
Attach the hard floor tool to the bottom of
the machine by hooking it into the nozzle
and swinging it down until it clicks into
place.
5. Be sure the ReadyTools dial is set to
FLOOR CLEANING.
6. Plug into an outlet and turn the power on.
7. Plan your cleaning route to leave an exit
path. Be sure to allow adequate time for
floors to dry.
8. While pressing the spray trigger, make one
slow forward wet pass and another back.
Caution: Do Not Overwet.
9. Repeat the motion without pressing the
trigger using the hard floor tool to squeegee
and suction up the dirty water.
10. When finished, remove hard floor tool,
rinse and let dry before storing. Refer to
the Maintenance section on page 15 for
machine clean up and storage instructions.
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Maintenance and care
Machine care
For best results, a few simple steps can assure
your machine is well maintained after cleaning
is complete.
1. Turn power switch off. Unplug the machine
and wrap the power cord.
2. After emptying the 2-in-1 water tank, rinse it
with running hot tap water, taking care to clean
underneath and around the heavy duty bladder.
Clean out red lint screen. Removable nozzle may
be rinsed if necessary.
3. Replace the 2-in-1 water tank on the machine.
4. Any loose hair or debris can be pulled from
the brush roll and thrown away.
5. To clean attachments, remove from hose and
rinse in clean, running water. Dry before storing.
Clean the hose by suctioning clean water from
the tap. Before wrapping back on machine, lift
end of hose and stretch out to ensure all water
is cleared from hose. Refer to page 13,
illustrations 11 and 12.
6. Wipe the machine’s exterior with a soft cloth.
7. After carpet is dry, vacuum again to remove
hair and fuzz.
Machine storage
Put the unit away in a closet or basement for
the next use. Store cleaner in a protected, dry
area. Since this product uses water, it must not
be stored where there is a danger of freezing.
Freezing will damage internal components and
void the warranty.
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Troubleshooting
WARNING:
To reduce the risk of fire, electric
shock or injury, unplug from the
outlet before servicing.
Heat indicator light does not illuminate
Possible Causes
Remedies
1. The heater switch is not turned on.
1. Turn on the heater switch located on
side of unit.
2. The machine power switch is not
2. Both switches must be on
turned on.
to activate the heat indicator light.
Reduced spray OR no spray
Possible cause
Remedies
1. Bladder may be empty.
1. Turn power switch off; Refill bladder
with clean hot tap water and formula.
2. 2-in-1 tank may not be seated properly.
3. Pump may have lost prime.
2. Turn power switch off; remove tank
and reseat tanks.
3. Turn power switch off; after 1 minute
turn on and depress spray release trigger.
4. The pump belt may be broken.
4. Turn power switch off and unplug
from the outlet.To check if a pump belt has
broken, you will need a flat head
A.
screwdriver.
A. Insert the blade end into the slot of the
belt access door to release. Examine the
belt for breakage. You should be able to see
the pump belt looped around the motor shaft.
If it is broken or missing, please refer to
Replacement Parts on page 18.
A replacement belt may be ordered at
Consumer Services at 800-237-7691.
Complete installation instructions
will accompany the replacement belt.
B. When replacing belt access door be sure to
line up slots of belt access door with slots in
machine, slide door into place and snap shut.
B.
Slots Pump Belt
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Troubleshooting
DirtLifter PowerBrush does not turn
Possible cause
1. The brush belt or pump belt is off or broken.
Remedies
1. Refer to Remedy 4 on page 16 to check if
brush belt or pump belt is broken.
Cleaner not picking up solution
Possible cause
1. ReadyTools dial may be on the
wrong setting for the cleaning job.
Remedies
1. Set ReadyTools dial to either floor
cleaning or tools.
2. Poor tool position.
2. Adjust angle; apply more
(Hand held attachments only).
downward pressure.
3. Removable nozzle may not be properly attached.
3. Make sure nozzle is on correctly by
slightly raising front of machine to line up
slots on the base of the machine with the
hooks on nozzle. Attach at base first and
then click nozzle into place. Refer to
image 5 on page 12.
4. 2-in-1 tank lid is not properly installed.
5. 2-in-1 tank is not properly seated.
4. Re-install lid; refer to the images on page 10.
5. 2-in-1 tank must be firmly seated to function;
remove and reseat 2-in-1 tank.
6. 2-in-1 tank has picked up maximum dirty water.
7. The lint screen may be clogged.
6. Empty 2-in-1 tank and refill, refer to the
Operation section.
7. Clean out lint screen. Refer to page 12.
Other maintenance or service not included in the manual should be performed by an
authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
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BISSELL Consumer Services
for information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691
monday - friday
Saturday
or write:
8 a.m. — 10 p.m. EST
9 a.m. — 8 p.m. EST
BISSELL HOMECARE, INC
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your model number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event
of a warranty claim. See Warranty on page 20 for details.
Replacement parts
Item Part No. Part Name
1
2
3
4
5
6
203-0104 Tank Assembly Complete
203-0102 Tank Base
203-0124 Removable nozzle
215-0628 Replacement Pump Belt (with instructions)
015-0621 Replacement Brush Belt (with instructions)
203-0105 Lint Screen
1
2
6
3
4
5
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Additional accessories
These items are available for purchase as accessories for your BISSELL ProHeat:
Item
1
Part No.
203-0149
Part Name
Hard floor Tool
2
3
4
5
6
7
8
203-6651
203-6653
203-6654
203-6652
203-0116
203-6655
210-3040
3" Tough Stain Tool
4" Upholstery Tool
6" Stair Tool
Powered TurboBrush Hand Tool
Spraying, 2-in-1 Crevice tool w/ Brush
Spraying Crevice Tool
mesh Tool Storage Bag
1
5
2
6
3
7
4
8
Cleaning Formula: Refer to bottom of page 5 of this guide for a full selection
of cleaning formula available for purchase.
For a complete list of replacement parts, cleaning formulas,
and accessories available for your BISSELL deep cleaner please
800.237.7691.
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Warranty - BISSELL ProHeat
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to
state. If you need additional instruction regarding this warranty or have questions regarding what it may cover,
please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL
Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s option,
free of charge from the date of purchase by the original purchaser, for one year any defective or
malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply
to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negli-
gence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your warranty,
contact BISSELL Consumer Services.
Website or E-mail:
Use the “Customer Services” tab.
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 10 p.m. ET
Saturday 9 a.m. - 8 p.m. ET
Or write:
BISSELL Homecare Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
BISSELL HomECARE, InC. IS noT LIABLE foR InCIDEnTAL oR ConSEQUEnTIAL DAmAGES of Any nATURE
ASSoCIATED WITH THE USE of THIS PRoDUCT. BISSELL’S LIABILITy WILL noT EXCEED THE PURCHASE PRICE of THE
PRoDUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRAnTy
THIS WARRAnTy IS EXCLUSIVE AnD In LIEU of Any oTHER WARRAnTIES EITHER
oRAL oR WRITTEn. Any ImPLIED WARRAnTIES WHICH mAy ARISE By oPERATIon
of LAW, InCLUDInG THE ImPLIED WARRAnTIES of mERCHAnTABILITy AnD
fITnESS foR A PARTICULAR PURPoSE, ARE LImITED To THE onE yEAR DURATIon
fRom THE DATE of PURCHASE AS DESCRIBED ABoVE.
Some states do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
©2008 BISSELL Homecare, Inc
Grand Rapids, michigan
All rights reserved. Printed in China
Part number 120-4043
Rev 6/08
Scotchgard is a trademark of 3m
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