T R O u b L e S H O O T I N g
T R O u bL e S H O O T I N g
WA R R A N T Y I N F O R M AT I O N
WA R R A N T Y I N F O R M AT I O N
Troubleshooting for your Heater
TROubLe SHOOTINg
general Information:
1 YeAR LIMITed WARRANTY
Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam Corporation (Canada)
Limited doing business as Jarden Consumer Solutions (collectively “JCS”) warrants that for a period of one year from
the date of purchase, this product will be free from defects in material and workmanship. JCS, at its option, will repair
or replace this product or any component of the product found to be defective during the warranty period.
Replacement will be made with a new or remanufactured product or component. If the product is no longer available,
replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT
attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this warranty.
Trouble
Probable Cause
Solution
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions located
in Boca Raton, Florida 33431. In Canada, this warranty is offered by Sunbeam Corporation (Canada) Limited doing
business as Jarden Consumer Solutions, located at 20 B Hereford Street, Brampton, Ontario L6Y 0M1. If you have any
other problem or claim in connection with this product, please write our Consumer Service Department. PLeASe dO
NOT ReTuRN THIS PROduCT TO ANY OF THeSe AddReSSeS OR TO THe PLACe OF PuRCHASe.
Environmental Factors - There are a number of factors that will affect your desired comfort level. These factors can
include insulation, open or drafty doors and windows, and outside temperature. Please check and take action if any of
these potential problems are affecting your heaters ability to adequately warm your room.
Supplemental Heat - Portable electric heaters are intended for supplemental heating of rooms to heat the room your
in and turn down the central heat thermostat. They are not intended to replace central heating systems.
do NOT attempt to repair or adjust any electrical or mechanical functions on this heater. doing so
will void warranty. The inside of the heater contains no user serviceable parts. All servicing should
be performed by qualified personnel only.
pure indoor living
•
•
Not Enough
Heat.
☛ Heater is in Low Heat setting.
☛ Thermostat set too low.
✔ Change setting to High Heat.
✔ Press the Up ( ) Button to the highest
temperature setting.
Heater cycles ☛ The thermostat automatically turns ✔ To make this occur less frequently press the Up
ON and OFF
frequently.
the heater on and off to maintain
selected comfort level.
(
) Button to the highest setting.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable.
Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. JCS dealers, service
centers, or retail stores selling JCS products do not have the right to alter, modify or any way change the terms and
conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or
misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly,
repair or alteration by anyone other than JCS or an authorized JCS service center. Further, the warranty does not
cover: Acts of God, such as fire, flood, hurricanes and tornadoes.
What are the limits on JCS’s Liability?
JCS shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or
statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for
a particular purpose is limited in duration to the duration of the above warranty.
JCS disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise.
JCS shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use
the product including incidental, special, consequential or similar damages or loss of profits, or for any breach of
contract, fundamental or otherwise, or for any claim brought against purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages
or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you.
☛ Every 10 minutes the heater turns ✔ This is normal operation to ensure the heater is
on and runs for 3 minutes.
maintaining the room temp accurately. Such
kind of cycling will repeat for 3 times only for
every power on.
Troubleshooting for your Heater
Trouble
Probable Cause
Solution
•
•
Remote Does ☛ Battery low.
not work.
✔ Change battery (Disc type, 3 volt, CR2025).
✔ Remote works up to 20 feet.
✔ Be sure to point remote at control panel on
heater and there are no obstructions.
✔ Make sure display panel is clean.
☛ Distance too far.
•
Heater Does ☛ Timer Activated.
✔ Press the Mode Button ( /Mode) to Turn on
the Heater.
✔ Follow reset instructions listed in this manual.
✔ Ensure plug is properly inserted. Make sure
electrical outlet and circuit breaker are working.
✔ Have outlet replaced by a licensed electrician.
Not Turn On.
☛ Manual user reset is activated.
☛ Not plugged in properly.
☛ Control Panel Display dirty.
Heater is
Blowing Cold
Air.
☛ When the heater is in Thermostat
Mode and reaches the set
✔ Raise the temperature higher or change setting
☛ Electrical outlet does not hold plug
in securely.
☛ Thermostat set too low.
to Low or High heat.
temperature it will automatically
perform a 10 second cool down
(blowing cold air) to ensure
thermostat accuracy.
®
✔ Press the Up ( ) Button to the highest
temperature setting.
BIONAIRE
☛ Obstruction causing the heater not
✔ Unplug the heater and remove all obstructions.
Position your heater 36 inches away from all
objects.
to operate.
☛ Unit is in the Fan Only setting.
✔ Press the Mode Button ( /Mode) to select
HEAtER
High Heat or Low Heat settings.
☛ Circuit breaker trips.
✔ Make sure no other high wattage appliances are
operating on the same circuit and reset breaker
if needed.
☛ Mode Button ( /Mode) may have ✔ Press the Mode Button ( /Mode) to turn on
been pressed to turn off the heater.
the heater.
•
•
•
Fan Speed
Doesn't
Change.
☛
High Heat and Low Heat/Eco-SmartTM ✔ Run heater in High Heat for maximum heat
This warranty gives you specific legal rights, and you may also have other rights that vary from province to province,
state to state or jurisdiction to jurisdiction.
MODEL: BCH9208
•
Power light is ☛ Auto Safety Shut-off system is
✔ Follow Auto Safety Shut-off instructions to reset
the heater and allow sufficient time for the
heater to cool down before plugging in again.
✔ Set heater upright on a level surface.
settings control the heat output of
the heater and not the fan speed.
Fan runs at the same speed on all
settings.
output.
flashing or in
some cases,
activated when there is potential
overheat.
How to Obtain Warranty Service
In the U.S.A.
Heater Turns ☛ Tip-over switch engaged.
On at High
Heat setting
but then
If you have any questions regarding this warranty or would like to obtain warranty service, please call
1-800-253-2764 and a convenient service center address will be provided to you.
Unexpected ☛ You may hear a popping or
✔ If the noise persists call Bionaire at
Noise.
crackling sound as the heater heats
up. This is normal and safe
1-800-253-2764.
In Canada
Shuts Off in 2
seconds with
Power Light
Flashing.
operation. Once the heater heats up,
the crackling sound will go away.
If you have any questions regarding this warranty or would like to obtain warranty service, please call
1-800-253-2764 and a convenient service center address will be provided to you.
NOTE: A Phillips screwdriver is required for assembly.
Unexpected ☛ There may be an odor or vapor
✔ This is normal and is the result of dust or other
debris accumulating on the heating element.
Make sure the heater is in a well ventilated
area and continue running until the odor or
vapor goes away.
Instruction Leaflet
© 2011 Sunbeam Products, Inc. doing business as Jarden Consumer Solutions. All Rights Reserved.
Distributed by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions, Boca Raton, Florida 33431.
Smell.
coming from the heater the first
time you use it or after prolonged
or seasonal storage.
If you have any questions regarding your product or would like to learn more about other Bionaire® products,
Read instructions before operating. Retain for future reference.
148085/9100020013086
GCDS-BIO22466-PH
BCH9208-U_11EM2
Printed In China
Questions? Comments? Call 1-800-253-2764 in North America.
Download from Www.Somanuals.com. All Manuals Search And Download.
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