Belkin Switch F1DN102DEA User Manual

®
OmniView Secure DVI  
Dual-Link KVM Switch  
User Manual  
F1DN102Dea  
F1DN104Dea  
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Introduction  
Congratulations and thank you for purchasing this Belkin OmniView Secure  
DVI Dual-Link KVM Switch (the Switch). Designed especially for secure military  
and government installations, the Switch provides the centralized control  
required by today’s IA (Information Assurance) computer environments. It  
allows users to manage multiple computers from a single USB console, while  
preventing unintended data transfer between computers running on different  
security levels.  
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This User Manual provides all the details you’ll need to install and operate  
your new Switch, in addition to expert troubleshooting advice—in the unlikely  
event of a problem. For quick and easy installation, please refer to the Quick  
Installation Guide included in your packaging.  
Package Contents  
5V DC, 3A Global  
Power Adapter  
4 Interchangeable  
OmniView Secure  
DVI Dual-Link  
KVM Switch  
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AC Plugs  
User Manual  
Quick  
Installation Guide  
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Includes AC plugs for the U.S., U.K., Europe, and Australia.  
Important: Tamper-evident seals have been placed on both sides of the  
Switch enclosure, to provide evidence if the product has been opened and  
potentially compromised (see diagram on page 6). If either seal has been  
removed or appears disrupted, please call Belkin Technical Support at  
(800) 282-2355.  
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Overview  
Security Features  
• Dedicated Processors  
Designed specifically for secure environments, the Switch features a  
dedicated processor per computer port. This keeps each computer running  
on different security levels completely separated and secure at all times, and  
prevents any unintended data transfer between computers.  
• No Memory Buffer  
The Switch does not have a memory buffer and does not have the ability  
to store data. This prevents any keystrokes or other data input from being  
unintentionally transferred as you switch between computers, ensuring the  
integrity of your data. The Switch does not include any features that require  
memory, such as hot keys, AutoScan, or an on-screen display (OSD).  
• Non-Reprogrammable Firmware  
The Switch features custom firmware that is not reprogrammable, preventing  
the ability to tamper with the KVM logic.  
• Tamper-Evident Seals  
Tamper-evident seals are placed on both sides of the enclosure, to provide  
indication if the Switch has been opened or compromised.  
• Tamper-Proof Hardware  
All integrated circuits are soldered directly to the printed circuit board to  
prevent tampering with the components.  
• NIAP Listing  
The Switch is listed by the National Information Assurance Partnership (NIAP).  
It is NIAP Common Criteria validated to EAL 4 (Evaluation Assurance Level 4)  
augmented with ALC FLR 3.  
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Overview  
Other Features  
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• USB Support  
The Switch is compatible with USB 1.1 and USB 2.0 technology and supports  
Plug-and-Play connectivity with USB computers, keyboards, and mice.  
• Dual-Link DVI Support  
The Switch supports video resolutions of up to 2560x1600. This includes  
support for digital displays 20 inches and larger.  
• Audio Switching  
Allows you to share speakers and microphone between computers.  
• Dedicated Port Selectors  
Port selectors, located conveniently on the front panel of the Switch, allow you  
to switch easily from one computer to the next. Each button controls a single  
computer port.  
• LED Indicators  
An LED above each port selector illuminates to indicate that the console  
currently controls the corresponding computer. As a port selector is pushed,  
the LED above it will illuminate.  
• Metal Enclosure  
The Switch features a rugged, metal enclosure that provides stability and  
allows the Switch to be placed beneath your monitor or other desk item.  
• Desktop or Rack-Mount Installation  
With its compact design, the Switch can be placed on your desktop or  
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mounted to a standard 19-inch server rack for 1U installation.  
• Global Power Adapter  
The Switch includes a global power adapter and interchangeable plugs, to  
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allow for both domestic and international installations.  
2The 2- and 4-Port Switches require an optional Rack-Mount Kit for rack installation  
(Belkin part number F1D005).  
3Includes AC plugs for the U.S., U.K., Europe, and Australia.  
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Overview  
Equipment Requirements  
Cables  
Belkin highly recommends you use  
Belkin DVI/USB KVM Cable Kits with  
Audio & Mic for your Switch to help  
ensure superior performance. These  
cables offer the highest quality possible  
to ensure optimal data and audio video  
transmission. One Cable Kit is required  
per connected computer.  
F1D9201b-XX  
Belkin DVI/USB KVM Cable Kits  
with Audio & Mic:  
F1D9201-06 – 6 ft. (1.8m)  
F1D9201-10 – 10 ft. (3m)  
F1D9201-15 – 15 ft. (4.6m)  
Note: Due to USB and DVI limitations,  
the cable length cannot exceed 15  
feet (4.6m).  
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Overview  
System Requirements  
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Operating-System (OS) Platforms  
The Switch is compatible with computers running on, but not limited to, the  
following OS platforms:  
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• Windows 2000  
• Windows XP (Home/Professional)  
• Windows 2003 Server  
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• Windows Vista  
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• Red Hat Linux Desktop  
• Red Hat Enterprise Linux WS  
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• Mac OS X v10.3 and higher  
Keyboards  
• USB-compatible (including wireless keyboards)  
Mice  
• USB-compatible (including wireless or optical mice)  
Monitors  
• Digital displays with DVI-D support, single-link and dual-link  
Speakers  
• Computer speakers with 3.5mm stereo plug  
Microphone  
• Computer microphone with 3.5mm plug  
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Overview  
Unit Display Diagrams  
Front View  
LED Indicators  
ꢀꢁ  
ꢀꢂ  
ꢀꢃ  
ꢀꢄ  
Port Selectors  
Back View  
Console Audio/Mic  
Input Jacks  
Computer DVI, USB, and  
Audio/Mic Ports  
Console USB  
Keyboard Port  
Console USB  
Mouse Port  
DC Power Jack  
Console DVI  
Monitor Port  
Side View  
Tamper-Evident Seals  
(F1DN104Dea model shown)  
IMPORTANT NOTICE: There should be one tamper-evident seal on  
each side of the Switch enclosure (total of two seals). If both seals  
are visible and do not appear to be disrupted, your Switch has not  
been opened or compromised since time of production. If for any  
reason one of the seals is missing or appears disrupted, please call  
Belkin Technical Support at (800) 282-2355.  
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Overview  
Specifications  
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Part No.:  
F1DN102Dea, F1DN104Dea  
Enclosure:  
Metal enclosure with high-impact plastic faceplate  
5V DC, 3A (minimum) power adapter with  
Power Requirements:  
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center-pin-positive polarity  
AC Input:  
100 to 240VAC  
Interchangeable AC Plugs:  
No. of Users Supported:  
4 (U.S., U.K., Europe, Australia)  
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No. of Computers Supported: 2 and 4 respectively for 2- and 4-port models  
Monitors Supported:  
Resolution Support:  
Console Keyboard Input:  
Console Mouse Input:  
Console Monitor Port:  
Console Speaker/Mic:  
Single-Link and Dual-Link digital DVI-D displays  
Up to 2560x1600  
USB Type A  
USB Type A  
DVI Dual-Link female  
3.5mm female  
CPU Keyboard/Mouse Ports: USB Type B  
CPU Audio/Mic:  
CPU Monitor Ports:  
Port Selectors:  
LED Indicators:  
Operating Temp:  
Storage Temp:  
Humidity:  
3.5mm female  
DVI Dual-Link female  
2 and 4 respectively for 2- and 4-port models  
2 and 4 respectively for 2- and 4-port models  
32° to 104° F (0° to 40° C)  
-4° to 140° F (-20° to 60° C)  
0-80% RH, non-condensing  
3 years  
Warranty:  
Dimensions:  
(F1DN102Dea) 11 x 1.75 x 6 in. (279 x 45 x 150mm)  
(F1DN104Dea) 11 x 1.75 x 6 in. (279 x 45 x 150mm)  
Weight:  
(F1DN102Dea) 2.5 lbs. (1.1kg.)  
(F1DN104Dea) 2.5 lbs. (1.1kg.)  
Made in the USA of imported parts  
4The Switch includes a 5-volt, 3-Amp power adapter.  
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Installation  
Before you begin, please take a few minutes to register your product.  
This may assist Belkin in contacting you regarding important information  
regarding secure use of your product. You may register your product online  
Pre-Configuration  
Where to place the Switch:  
The enclosure of the Switch is designed for desktop or rack-mount configuration.  
An optional Rack-Mount Kit (Belkin part number F1D005) is available for use with  
the 2- and 4-Port Switches.  
Consider the following when deciding where to place the Switch:  
• your proximity to the port selectors on the front of the Switch  
• the lengths of the cables attached to your keyboard, monitor, and mouse  
• the location of your computers in relation to your console  
• the lengths of the cables you use to connect your computers to the Switch  
Warning: Avoid placing cables near fluorescent lights, air-conditioning  
equipment, or machines that create electrical noise (e.g., vacuum cleaners).  
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Installation  
Step 1 Mounting the Switch (optional)  
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Bracket Installation (F1DN102Dea and F1DN104Dea)  
The 2- and 4-Port Switches can be installed into a 19-inch rack using an optional  
Rack-Mount Kit, sold separately (Belkin part number F1D005).  
1.1 Attach the Rack-Mount Bracket to the Switch using the Phillips screws  
provided. (Refer to diagram below.)  
1.2 Mount the Switch to the rack rails. (Refer to diagram below.)  
Your Switch is now mounted securely to the rack and you are ready to  
connect your console.  
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Installation  
Step 2 Connecting the Console to the Switch (required)  
Warning: Before attempting to connect anything to the Switch or your  
computers, please ensure that all computer equipment and devices are powered  
off. Plugging and unplugging cables while computers are powered on may cause  
irreversible damage to the computers and/or the Switch. Belkin International,  
Inc., is not responsible for damage caused by your failure to do so.  
Before you connect your console to the Switch, make sure that your USB  
keyboard and mouse work properly with all your computers (the Human Interface  
Device (HID) USB drivers are installed on all computers).  
2.1 Connect your monitor DVI cable to the DVI port on the back of the Switch  
in the “User Console” section. (Refer to diagram below.)  
2.2 Connect your keyboard and mouse USB cables to the USB keyboard and  
mouse ports on the back of the Switch in the “User Console” section.  
(Refer to diagram below.)  
2.3 Connect your speaker and microphone cables into the corresponding  
ports in the “User Console” section.  
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Installation  
Step 3 Connecting Computers to the Switch (required)  
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3.1 Make sure all computers and the Switch are powered off.  
3.2 Using the Belkin DVI/USB KVM Cable Kit (F1D9201b-XX), connect the  
male DVI connector to the monitor port on your computer. Then connect  
the other end of the cable into an available port on the Switch. (Refer to  
diagram below.)  
3.3 Using the Cable Kit, connect the USB Type A connector to an available  
USB port on your computer. Then connect the USB Type B connector to  
the corresponding USB port on the Switch. (Refer to diagram below.)  
3.4 Connect the two audio cables (audio and microphone) to your computer.  
Then connect the other end to the corresponding audio and microphone  
port on the Switch.  
3.5 Repeat the steps above for each additional USB computer you wish  
to connect.  
Note: The Cable Kit must be connected directly to a free USB port on your  
computer, with no USB hubs or other devices in between.  
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Installation  
Step 4 Powering Up the Systems (required)  
4.1 Power on the attached monitor.  
4.2 Attach the power adapter to the DC power jack labeled “5V, 3A” on the  
back of the Switch. Only use the power adapter supplied with the Switch.  
(Refer to diagram below.)  
4.3 Power on your computers. All computers can be powered  
on simultaneously.  
Note: Your computers should recognize the Switch and automatically install the  
HID USB driver if necessary.  
When you power on your computers, the Switch emulates both a  
mouse and keyboard on each port and allows your computers to  
boot normally. The computer connected to port “1” will be displayed  
on the monitor. Check to see that the keyboard, monitor, and mouse  
are working normally. Proceed to do this with all occupied ports to  
verify that all computers are connected and responding correctly.  
If you encounter an error, check your cable connections for that  
computer and reboot. If the problem persists, please refer to the  
Troubleshooting section in this User Manual.  
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Using your Switch  
Selecting a Computer Using Port Selectors  
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Now that you have connected your console and computers to the Switch,  
it is ready for use. You can select which computer you wish to control by  
pressing the corresponding port selector on the front of the Switch. The LED  
will illuminate to indicate which computer (or port) is currently selected. It  
takes approximately 1–2 seconds for the video signal to refresh after switching  
computers. Re-synchronization of the mouse and keyboard signals also  
occurs. This is normal operation and ensures that proper synchronization is  
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established between the console and the connected computers.  
Once you press a port selector, the Switch immediately disables the connection  
between your console and the previously selected computer, and establishes  
a new connection between your console and the new computer selected.  
Keyboard and mouse inputs can only be sent to the selected computer, and  
video outputs can only be received from the selected computer. The Switch also  
prevents  
any data transfer between connected computers, ensuring the security of  
your computers.  
Please note that the default port at power-up is port one. In case of  
a power failure or if the power is cycled, the Switch will default to  
port one.  
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Note: It may take longer for your mouse and keyboard to re-synchronize  
when the computer is recovering (or initializing) from Standby, Hibernate, or  
Sleep modes.  
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Frequently Asked Questions  
What does NIAP Common Criteria validation to EAL 4 mean?  
To learn more about NIAP Common Criteria and EAL 4, visit  
What do I do if I find that the tamper-evident seals on the Switch have  
been removed or disrupted?  
Please call Belkin Secure KVM Support at (800) 282-2355 immediately.  
The KVM Switch’s circuitry may have been compromised.  
Where can I register my Switch?  
You can register your Switch on the Web by directing your browser to:  
Where can I go to report a product issue?  
You may call Belkin Secure KVM Support at (800) 282-2355 or direct your web  
How does the Switch allow the user to switch between computers?  
The Switch only supports one method of port selection. The user can access  
the desired computer by pushing the associated port selector.  
How far can the Switch be from my computer?  
The Switch can be located up to 15 feet (4.6m) away from your computer due  
to DVI- and USB-cable limitations.  
Do I have to install software to use the Switch?  
No, the Switch does not require any software to be installed on your computers.  
Can I use the Switch with a computer that does not support USB?  
No, the Switch only works with USB-capable computers.  
Does the Switch require an AC adapter?  
Yes, the Switch requires a 5-volt DC, 3-Amp (minimum) power adapter in order  
to function properly.  
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Frequently Asked Questions  
Does the Switch support Linux?  
Yes, the Switch works with Red Hat Linux and some Linux operating systems  
configured for USB support.  
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®
Does the Switch support Microsoft IntelliMouse ?  
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The Switch supports mice from Belkin, Microsoft, Logitech , Kensington , and  
many other manufacturers. Please contact Belkin Technical Support at (800)  
282-2355 for any compatibility issues you may experience.  
General  
My computer does not boot when connected to the Switch but  
works fine when I connect my keyboard, video, and mouse directly  
to my computer.  
• Make sure that the DVI/USB KVM Cable Kit is connected firmly  
between the Switch and the computer.  
Video  
I am getting ghosting, shadowing, or fuzzy images on my monitor.  
• Check that all video cables are inserted properly to the Switch,  
computer, and monitor.  
• Check that the monitor you are using supports the resolution and  
refresh-rate setting on your computer.  
• Lower the video resolution of your monitor.  
• Check that the video-cable length does not exceed 15 feet (4.6m).  
• Check that the graphics card you are using supports the resolution  
and refresh-rate setting on your computer.  
• Connect the monitor directly into the computer you are having  
trouble with to see if the problem still appears.  
I am getting a black screen on my monitor.  
• Check that all video cables are inserted properly.  
• Check that there is proper voltage available to the power adapter  
and that it is inserted correctly.  
• Connect your monitor directly to the computer to verify that your  
monitor is functioning properly.  
• Reboot the computer.  
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Troubleshooting  
Keyboard  
The computer does not detect my keyboard, or my keyboard does  
not work when I switch computers or reboot.  
• Check that the keyboard you are using is connected properly to  
the Switch.  
• Check that the USB cable between the Switch and the computer is  
firmly connected.  
• Try connecting to a different USB port on the computer.  
• Make sure the keyboard works when directly plugged into the  
computer (the HID USB driver is installed on the computer).  
Rebooting may be necessary when trying this.  
• If you are using keyboard software that was included with your  
keyboard, uninstall it and then reinstall.  
• If the computer is coming out of standby mode, allow up to one  
minute to regain keyboard function.  
• Try a different keyboard.  
Some of the keys on my keyboard are not functioning properly  
®
when I use a Mac computer.  
• If you are using a PC keyboard on a Mac system, a few of the option  
keys on your PC keyboard may be reversed. All major keys will  
function as labeled.  
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Troubleshooting  
Mouse  
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The computer does not detect my mouse, or my mouse does not  
work when I switch computers or reboot.  
• Check that the mouse you are using is connected properly to  
the Switch.  
• Check that the USB cable between the Switch and the computer is  
completely connected.  
• Try connecting to a different USB port on the computer.  
• Make sure the mouse works when directly plugged into the computer  
(the HID USB driver is installed on the computer). Rebooting may be  
necessary when trying this.  
• If you are using a mouse driver that was included with your mouse,  
uninstall it and install the standard Microsoft mouse driver.  
• If the computer is coming out of standby mode, allow up to one  
minute to regain mouse function.  
• Try a different mouse.  
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Information  
FCC Statement  
Declaration of Conformity with FCC Rules  
for Electromagnetic Compatibility  
We, Belkin International, Inc., of 501 West Walnut Street, Compton, CA 90220, declare  
under our sole responsibility that the products:  
F1DN102Dea, F1DN104Dea,  
to which this declaration relates:  
Comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  
(1) this device may not cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause undesired operation.  
CE Declaration of Conformity  
We, Belkin International, Inc., declare under our sole responsibility that the products  
F1DN102Dea, F1DN104Dea, to which this declaration relates, are in conformity with  
Emissions Standard EN55022 and with Immunity Standard EN55024, LVP EN61000-3-2,  
and EN61000-3-3.  
ICES  
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique  
de la classe B est conforme á la norme NMB-003 du Canada.  
Belkin International, Inc., Limited 3-Year Product Warranty  
What this warranty covers.  
Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this Belkin product  
that the product shall be free of defects in design, assembly, material, or workmanship.  
What the period of coverage is.  
Belkin warrants the Belkin product for three years.  
What will we do to correct problems?  
Product Warranty.  
Belkin will repair or replace, at its option, any defective product free of charge (except  
for shipping charges for the product). Belkin reserves the right to discontinue any of its  
products without notice, and disclaims any limited warranty to repair or replace any such  
discontinued products. In the event that Belkin is unable to repair or replace the product  
(for example, because it has been discontinued), Belkin will offer either a refund or a  
credit toward the purchase of another product from Belkin.com in an amount equal to the  
purchase price of the product as evidenced on the original purchase receipt as discounted  
by its natural use.  
What is not covered by this warranty?  
All above warranties are null and void if the Belkin product is not provided to Belkin  
for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin  
determines that the Belkin product has been improperly installed, altered in any way, or  
tampered with. The Belkin Product Warranty does not protect against acts of God such  
as flood, lightning, earthquake, war, vandalism, theft, normal-use wear and tear, erosion,  
depletion, obsolescence, abuse, damage due to low voltage disturbances (i.e., brownouts  
or sags), non-authorized program, or system-equipment modification or alteration.  
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Information  
How to get service.  
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To get service for your Belkin product you must take the following steps:  
1. Contact Belkin International, Inc., at 501 W. Walnut St., Compton CA 90220, Attn:  
Customer Service, or call (800)-223-5546, within 15 days of the Occurrence. Be  
prepared to provide the following information:  
a. The part number of the Belkin product.  
b. Where you purchased the product.  
c. When you purchased the product.  
d. Copy of original receipt.  
2. Your Belkin Customer Service Representative will then instruct you on how to forward  
your receipt and Belkin product and how to proceed with your claim.  
Belkin reserves the right to review the damaged Belkin product. All costs of shipping the  
Belkin product to Belkin for inspection shall be borne solely by the purchaser. If Belkin  
determines, in its sole discretion, that it is impractical to ship the damaged equipment  
to Belkin, Belkin may designate, in its sole discretion, an equipment repair facility to  
inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the  
equipment to and from such repair facility and of such estimate shall be borne solely by  
the purchaser. Damaged equipment must remain available for inspection until the claim is  
finalized. Whenever claims are settled, Belkin reserves the right to be subrogated under  
any existing insurance policies the purchaser may have.  
How state law relates to the warranty.  
THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN. THERE ARE  
NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY LAW,  
IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY,  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED  
WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY.  
Some states do not allow limitations on how long an implied warranty lasts, so the above  
limitations may not apply to you.  
IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT,  
INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED  
TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY  
BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  
This warranty gives you specific legal rights, and you may also have other rights, which  
may vary from state to state. Some states do not allow the exclusion or limitation of  
incidental, consequential, or other damages, so the above limitations may not apply to  
you.  
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Information  
through the tech-support area. If you want to contact technical support by phone,  
please call the number you need from the list below*.  
*Local rates apply  
Country  
Number  
Internet adress  
AUSTRIA  
08 - 20 20 07 66  
07 07 00 073  
23 900 04 06  
701 22 403  
BELGIUM  
CZECH REPUBLIC  
DENMARK  
FINLAND  
FRANCE  
GERMANY  
GREECE  
HUNGARY  
ICELAND  
IRELAND  
0972519123  
08 - 25 54 00 26  
0180 - 500 57 09  
00800 - 44 14 23 90  
06 - 17 77 49 06  
800 8534  
0818 55 50 06  
02 - 69 43 02 51  
34 20 80 8560  
ITALY  
LUXEMBOURG  
0900 - 040 07 90  
€0.10 per minute  
NETHERLANDS  
NORWAY  
POLAND  
PORTUGAL  
RUSSIA  
SOUTH AFRICA  
SPAIN  
SWEDEN  
SWITZERLAND  
UNITED KINGDOM  
815 00 287  
00800 - 441 17 37  
707 200 676  
495 580 9541  
0800 - 99 15 21  
902 - 02 43 66  
07 - 71 40 04 53  
08 - 48 00 02 19  
0845 - 607 77 87  
OTHER COUNTRIES  
+44 - 1933 35 20 00  
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®
OmniView Secure DVI  
Dual-Link KVM Switch  
Belkin Tech Support  
Belkin Ltd.  
Express Business Park, Shipton Way  
Rushden, NN10 6GL, United Kingdom  
Belkin B.V.  
Belkin SAS  
Boeing Avenue 333  
130 rue de Silly  
1119 PH Schiphol-Rijk, Netherlands  
92100 Boulogne Billancourt, France  
Belkin GmbH  
Hanebergstraße 2,  
80637 Munich, Germany  
Belkin Iberia  
C/ Anabel Segura, 10 planta baja, Of. 2  
28108, Alcobendas, Madrid, Spain  
© 2008 Belkin International, Inc. All rights reserved. All trade names are registered trademarks  
of respective manufacturers listed. Windows, Windows Vista, Microsoft, and IntelliMouse are  
either registered trademarks or trademarks of Microsoft Corporation in the United States and/  
or other countries. Mac OS and Mac are trademarks of Apple Inc., registered in the U.S. and  
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