ExtEndEd RangE USB WiRElESS n adaptER
User Manual
SURF N300 XR
F9L1004 8820xx00894xx Rev. A00
English
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INtroductIoN
Thank you for purchasing the Belkin N300 High Gain Wireless USB Adapter. With its adjustable high-gain antenna, you
can connect farther and faster than standard adapters. Now you can take advantage of this great new technology and
gain the freedom to network your home and office computers wirelessly. This Adapter allows you to connect a notebook
or desktop computer to your network. Please be sure to read through this User Manual completely, and pay special
attention to the section titled, “Placement of your Wireless Networking Hardware for Optimal Performance.”
Benefits of a Home Network
Your Belkin Home Network will allow you to:
• Share one high-speed Internet connection with all the computers in your home
• Share resources, such as files, and hard drives among all the connected computers in your home
• Share a single printer with the entire family
• Share documents, music, video, and digital pictures
• Store, retrieve, and copy files from one computer to another
• Simultaneously play games online, check Internet email, and chat
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Advantages of a Wireless Network
• Mobility –you’ll no longer need a dedicated “computer room”—now you can work on a
networked laptop or desktop computer anywhere within your wireless range
• Easy installation – Belkin Easy Installation Wizards make setup simple
• Flexibility – set up and access printers, computers, and other networking devices from anywhere in your home
• Easy expansion – the wide range of Belkin networking products let you expand your
network to include devices such as printers and gaming consoles
• No cabling required – you can spare the expense and hassle of retrofitting Ethernet cabling throughout the home or office
• Widespread industry acceptance – choose from a wide range of interoperable networking products
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Placement of your Wireless Networking Hardware for optimal Performance
Your wireless connection will be stronger the closer your computer is to your wireless router (or access point). Typical indoor operating
range for your wireless devices is between 100 and 200 feet. In the same way, your wireless connection and performance will degrade
somewhat as the distance between your wireless router (or access point) and connected devices increases. This may or may not
be noticeable to you. As you move farther from your wireless router (or access point), connection speed may decrease. Factors that
can weaken signals simply by getting in the way of your network’s radio waves are metal appliances or obstructions, and walls.
If you have concerns about your network’s performance that might be related to range or obstruction factors, try
moving the computer to a position between five and 10 feet from the wireless router (or access point) in order to see if
distance is the problem. If difficulties persist even at close range, please contact Belkin Technical Support.
Note: While some of the items listed below can affect network performance, they will not prohibit your wireless network from
functioning; if you are concerned that your network is not operating at its maximum effectiveness, this checklist may help.
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1. Placement of your Wireless router (or Access Point)
2. Avoid obstacles and Interference
Place your wireless router (or access point), the central
connection point of your network, as close as possible
to the center of your wireless network devices.
Avoid placing your wireless router (or access point) near devices
that may emit radio “noise”, such as microwave ovens. Other
objects that can inhibit wireless communication can include:
To achieve the best wireless network coverage for your “wireless
clients,” (i.e., computers enabled by Belkin Adapters or Cards):
• Refrigerators
• Washers and/or dryers
• Metal cabinets
• Ensure that your wireless router’s (or access point’s)
antennas are parallel to each other, and are positioned
vertically (toward the ceiling). If your wireless router (or
access point) itself is positioned vertically, point the
antennas as much as possible in an upward direction.
• Large aquariums
• Metallic-based, UV-tinted windows
• Microwaves
• In multistory homes, place the wireless router (or
access point) on a floor that is as close to the center
of the home as possible. This may mean placing the
wireless router (or access point) on an upper floor.
If your wireless signal seems weak in some spots, make sure
that objects such as these are not blocking the signal’s path
between your computers and wireless router (or access point).
• Try not to place the wireless router (or access
point) near a cordless 2.4GHz phone.
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3. cordless Phone Placement
4. choose the “Quietest” channel for your Wireless Network
If the performance of your wireless network is impaired after
In locations where homes or offices are close together, such
as apartment buildings or office complexes, there may be
wireless networks nearby that can conflict with yours. Use the
Site Survey capabilities of your Belkin Wireless Networking
Utility to locate any other wireless networks, and move
your wireless router (or access point) and computers to a
channel as far away from other networks as possible.
attending to the above issues, and you have a cordless phone:
• Try moving cordless phones away from the wireless router
(or access point) and your wireless-enabled computers.
• Unplug and remove the battery from any cordless phone that
operates on the 2.4GHz band (check manufacturer’s information).
If this fixes the problem, your phone may be interfering.
Experiment with more than one of the available channels in
order to find the clearest connection and avoid interference
from neighboring cordless phones or other wireless devices.
• If your phone supports channel selection, change the channel
on the phone to the farthest channel from your wireless network
as possible. For example, change the phone to channel 1 and
move your wireless router (or access point) to channel 11.
(Your channel selection will vary depending on your region.)
See your phone’s user manual for detailed instructions.
For more Belkin wireless networking products,
use the detailed Site Survey and wireless channel
information included in your User Manual.
• If necessary, consider switching to a
900MHz or 5GHz cordless phone.
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5. Secure connections, VPNs, and AoL
These guidelines should allow you to cover the maximum possible
area with your wireless router. Should you need to cover an even wider
area, we suggest the Belkin Wireless Range Extender/Access Point.
Secure connections typically require a user name and password, and
are used where security is important. Secure connections include:
For more information regarding our networking products,
or call Belkin Technical Support.
• Virtual Private Network (VPN) connections, often
used to connect remotely to an office network
• The “Bring Your Own Access” program from America
Online (AOL), which lets you use AOL through broadband
provided by another cable or DSL service
• Most online banking websites
• Many commercial websites that require a user
name and password to access your account
Secure connections can be interrupted by a computer’s power
management setting, which causes it to “go to sleep.” The simplest
solution to avoid this is to simply reconnect by re-running the
VPN or AOL software, or by re-logging into the secure website.
A second alternative is to change your computer’s power
management settings so it does not go to sleep; however,
this may not be appropriate for portable computers. To
change your power management setting in Windows,
see the “Power Options” item in the Control Panel.
If you continue to have difficulty with Secure Connections,
VPNs, and AOL, please review steps 1–4 in the previous
pages to be sure you have addressed these issues.
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Overview
Product Features
The Adapter complies with the IEEE 802.11n specification to
communicate with other 802.11n-compliant wireless devices at up to
300Mbps*. The Adapter is also compatible with 802.11g devices at
54Mbps as well as 802.11b products at 11Mbps. The Adapter operates
on the same 2.4GHz frequency band as 802.11b/g Wi-Fi® products.
• 2.4GHz ISM (Industrial, Science, and Medical) band operation
• USB 2.0 interface, for operation in virtually any
computer with a USB 2.0 bus-power port
• Adjustable high-gain antenna for greater range
• WPA, WPA2, 64-bit WEP (Wired Equivalent
Privacy), or 128-bit encryption
• Wireless access to networked resources
• Data rate of up to 300Mbps* (802.11n), 54Mbps
(802.11g), or 11Mbps (802.11b)
• Easy installation and use
• LED power and network link/activity indicator
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Overview
Applications and Advantages
• Wireless roaming with a laptop around the home or office
Offers the freedom of networking without cables
• Connection rates of up to 300Mbps*
Provides immediate high-speed wireless connectivity
at home, work, and hotspot locations without
compromising the use of existing 802.11b/g products
• Compatibility with 802.11b/g products
The Adapter is backward-compatible with
existing Wi-Fi (IEEE 802.11b/g) products
• Difficult-to-wire environments
Enables networking in buildings with solid or finished
walls, or open areas where wiring is difficult to install
• Frequently changing environments
Adapts easily in offices or environments that
frequently rearrange or change locations
• SOHO (Small Office/Home Office) networking needs
Provides the easy and quick, small network
installation SOHO users need
• Micro Enclosure
The Adapter has been designed to fit neatly into
your computer’s USB port and sit nicely on the side
of the port without blocking any other ports.
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Overview
Product Specifications
Host Interface: USB 2.0
Operating Temperature: 32–104 degrees F (0–40 degrees C)
Storage Temperature: -4–158 degrees F (-20–70 degrees C)
Humidity: Max. 90% (non-condensing)
Typical Operating Range: Up to 1,200 ft.**
*NOTE: The standard transmission rate—300Mbps—is the
physical data rate. Actual data throughput will be lower.
**Wireless performance may vary depending
on the networking environment.
(a) USB Connector
Part of the Adapter that fits into your computer’s USB port.
(a)
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Overview
System Requirements
• PC-compatible laptop with one available USB 2.0 bus-power port
• Windows® XP with SP2 or later, Windows Vista®, or Windows 7
Package Contents
• SURF N300 XR Extended Range USB Wireless N Adapter
• Quick Installation Guide
• CD with Installation Software and User Manual
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INsTAllINg ANd sETTINg uP ThE AdAPTER
A. Installation Process for Windows Vista and 7
NOTE: For information on updated drivers, please visit
IMPORTANT: INSTALL THE SOFTWARE
BEFORE INSERTING THE ADAPTER.
A.1 Insert the Installation Software CD into your CD-ROM drive.
A.2 Click “Next” to begin the installation process.
Note: If the Belkin Wireless Card Installer screen does not appear
within 20 seconds, access your CD-ROM by double-clicking on the
“My Computer” icon; then double-click on the CD-ROM drive into
which the installation CD has been placed. If the Installer does not
start automatically, double-click on the icon named “Installer.exe”.
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A.3 The InstallShield Wizard will start the installation process.
A.4 A window may appear showing the message, “Windows
can’t verify the publisher of this driver software”. This
DOES NOT indicate a problem. Our software has been fully
tested and is compatible with this operating system. Click
on “Install this driver software anyway” to continue.
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A.5 When prompted, plug in your Adapter.
A.7 Click “Finish” to restart your computer.
A.6 When the installation completes, you will see the
following pop-up message on your Windows taskbar.
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A.8 To connect to the Internet, open the Network and Sharing Center
by first opening the Control Panel from the “Start” menu.
A.9 In the Control Panel, click on “View network status and tasks”.
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A.10 In the Network and Sharing Center, click
on “Connect to a network”.
A.11 In the next screen, select an available
wireless network and click “Connect”.
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A.12 Your Adapter will attempt to connect to the selected network.
A.13 Depending on the security settings of your wireless network,
you may be prompted to enter a network security key or a
passphrase. Click “Connect” after you have done so.
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A.14 After connecting to the network, you can choose
to save this network and connect automatically
when your Adapter is in range.
A.15 The Network and Sharing Center now indicates the network
connection that you have just made. The links on the left of
the window allow you to configure your network connections.
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B. Installation Process for Windows XP
IMPORTANT: INSTALL THE SOFTWARE
BEFORE INSERTING THE ADAPTER.
B.1 Insert the Installation Software CD into your CD-ROM drive.
B.2 The Belkin Wireless Adapter Installer screen will
automatically appear within up to 20 seconds. Click
“Install Software” or “Next” to start the installation.
Note: If the Belkin Wireless Adapter Installer screen does not
appear within 20 seconds, access your CD-ROM by double-
clicking on the “My Computer” icon; then double-click on the
CD-ROM drive into which the installation CD has been placed.
Then, double-click on the icon named “Installer.exe”.
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INsTAllINg ANd sETTINg uP ThE AdAPTER
B.3 Select a destination folder for the software installation by clicking
“Browse”; or, simply click “Next” to install to the default location.
B.4 A Setup Status screen lets you know where
you are in the setup process.
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B.5 A window may appear showing the message, “The software
you are installing…” This DOES NOT indicate a problem. Our
software has been fully tested and is compatible with this
operating system. Click on “Continue Anyway” to continue.
B.6 When prompted, plug in your Adapter.
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B.7 The Found New Hardware Wizard might appear in
3–15 seconds. If it does, select “Install the software
automatically” and click “Next” to install the software.
B.8 Click “Finish” to restart your computer.
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Connecting to a secure Wi-Fi® Network
If you choose to connect to a secure network,
determine the type of security (WPA/WPA2 or WEP)
and use the appropriate field in the dialog box.
Wireless Equivalent Privacy (WEP) is a less secure, but
more widely adopted wireless security protocol. Depending
on the security level (64- or 128-bit), the user will be
asked to input a 10- or 26-character hex key. A hex key
is a combination of letters, a–f, and numbers, 0–9.
Wi-Fi Protected Access® (WPA®/WPA2®) is the new standard
in wireless security. Instead of a hex key, WPA/WPA2 uses only
passphrases, which are much easier to remember. The passphrase
is 8–63 characters and can consist of alphabet letters and numbers.
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TrOubleshOOTINg
I can’t connect to the Internet wirelessly.
Power leD does not come ON; Adapter is not working.
If you are unable to connect to the Internet from a wireless
computer, please check the following items:
If the LED indicators are not ON, the problem may be that the Adapter
is not connected or installed properly. Verify that the Adapter is
plugged firmly into the USB port of your computer. Check to see that
the drivers for the Adapter have been installed. Right-click on the “My
Computer” icon on your desktop. Choose “Properties” and navigate
to the “Device Manager” and see if your USB Adapter is listed without
any errors. If an error is indicated, contact Belkin Technical Support.
• Look at the lights on your wireless router. If you’re using a
Belkin Wireless Router, the lights should be as follows:
• The “router” light should be on and not blinking.
If this is NOT the case, make sure:
• The router’s power cord is plugged in.
• All cables are connected between the router and the modem.
• All the modem’s LEDs are functioning correctly.
If not, see your modem’s user manual.
• Reboot the router.
• Reboot the modem.
If you continue to have issues, please contact Belkin Technical Support.
If you are not using a Belkin Wireless Router, consult
that router manufacturer’s user guide.
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link leD is blinking slowly; I cannot connect
link leD is solid but I cannot connect to the Internet.
to a wireless network or the Internet.
If you have a signal but can’t get online or obtain an IP address, the
problem may be that there is a mismatch between the encryption
key settings in your computer and wireless router (or access point).
Check the WEP, WPA, or WPA2 key settings to see if they match.
The key is case-sensitive and the spelling on each computer and
wireless router (or access point) must be exactly the same in order
for the Adapter to connect to the router. For more information about
encryption, see the “Connecting to a Secure Wi-Fi Network” section.
If your Adapter appears to be functioning properly, but you cannot
connect to a network or you have a red wireless icon at the bottom of
your screen, the problem may be that there is a mismatch between the
network name (SSID) settings in your wireless network properties.
Check the SSID settings to see if they match. The SSID
is case-sensitive and the spelling on each computer
must be exactly the same in order for the Adapter to
connect to the wireless router (or access point).
If issues persist even at close range, please
contact Belkin Technical Support.
Note: To check the SSID settings or look for an available
network, double-click the Signal Indicator icon to bring up the
“Wireless Networks” screen. Click “Add” if you do not see the
network you are trying to connect to and type in the SSID.
For more information about setting up an SSID, please reference
your router manufacturer’s user manual. If issues persist even
at close range, please contact Belkin Technical Support.
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Data transfer is sometimes slow.
Wireless technology is radio-based, which means connectivity
and the throughput performance between devices decreases
when the distance between devices increases. Other factors that
will cause signal degradation (metal is generally the worst culprit)
are obstructions such as walls and metal appliances. As a result,
the typical indoor range of your wireless devices will be between
100 to 200 feet. Note also that connection speed may decrease
as you move farther from the wireless router (or access point).
In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, to five to
10 feet away from the wireless router (or access point). Please
see the section titled, “Placement of your Wireless Networking
Hardware for Optimal Performance.” If issues persist even at
close range, please contact Belkin Technical Support.
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signal strength is poor.
limiting the wireless transmit rate – Limiting the wireless transmit
rate can help improve the maximum wireless range, and connection
stability. Most wireless cards have the ability to limit the transmission
rate. To change this property, go to the Windows Control Panel,
open “Network Connections” and double-click on your Adapter’s
connection. In the “Properties” dialog, select the “Configure” button
on the “General” tab (Windows 98 users will have to select the USB
Network Adapter in the list box and then click “Properties”), then
choose the “Advanced” tab and select the rate property. Wireless
client cards are usually set to automatically adjust the wireless
transmit rate for you, but doing so can cause periodic disconnects
when the wireless signal is too weak; as a rule, slower transmission
rates are more stable. Experiment with different connection rates
until you find the best one for your environment; note that all available
transmission rates should be acceptable for browsing the Internet.
For more assistance, see your wireless card’s literature. If issues
persist even at close range, please contact Belkin Technical Support.
Wireless technology is radio-based, which means connectivity
and the throughput performance between devices decreases
when the distance between devices increases. Other factors
that will cause signal degradation (metal is generally the worst
culprit) are obstructions such as walls and metal appliances. As
a result, the typical indoor range of your wireless devices will be
between 100 to 200 feet. Note also that connection speed may
decrease as you move farther from the wireless router (or access
point). In order to determine if wireless issues are related to
range, we suggest temporarily moving the computer, if possible,
to five to 10 feet away from wireless router (or access point).
Changing the wireless channel – Depending on local wireless
traffic and interference, switching the wireless channel of your
network can improve performance and reliability. The default channel
the router is shipped with is channel 6. You may choose from several
other channels depending on your region; see your router’s (or access
point’s) user manual for instructions on how to choose other channels.
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The Adapter does not perform or connection is unstable
when computer has a second built-in wireless network
card (such as a mini PCI or Intel® Centrino™).
The Adapter does not perform or connection is slow
when computer has a built-in wired ethernet card.
This condition occurs if your computer has an active Ethernet
card while your Adapter is also active. This happens because
Windows must now handle two active network connections.
You must disable the Ethernet card from your computer
under “Network Adapters” in the Device Manager.
This condition occurs if your computer has a built-in
wireless card while your Belkin Enhanced Wireless USB
Adapter is also active. This happens because Windows
must now handle two active wireless connections.
You must disable the built-in wireless card from your computer
under “Network Adapters” in the Device Manager.
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What’s the difference between 802.11g and 802.11n?
Currently there are three commonly used wireless networking standards, which transmit data at very different maximum
speeds. Each is based on the designation for certifying network standards. The most common wireless networking
standard, 802.11g, can transmit information up to 54Mbps; 802.11a also supports up to 54Mbps, but in the 5GHz frequency;
and 802.11n specification can connect at up to 300Mbps. See the following chart for more detailed information.
belkin Wireless Comparison Chart
Wireless
Technology
G
N150
N300 MIMO
802.11n
N600 Dual-Band MIMO
802.11n
(802.11g)
(1x1 802.11n)
Speed/Data Rate* Up to 54Mbps*
Up to 150Mbps*
Up to 300Mbps*
Up to 300Mbps*
Frequency
Common household
Common household devices Common household
Uses both 2.4GHz and
devices such as cordless such as cordless phones
devices such as cordless 5GHz bands for less
phones and microwave
ovens may interfere with
the unlicensed band
2.4GHz
and microwave ovens may
interfere with the unlicensed ovens may interfere with
band 2.4GHz
phones and microwave
interference and better
throughput
the unlicensed band
2.4GHz
Compatibility
Compatible with
802.11b/g
Compatible with 802.11b/g
Up to 1,000 ft.*
Compatible with 802.11n Compatible with 802.11n
and 802.11b/g
and 802.11a/b/g
Coverage*
Advantage
Up to 400 ft.*
Up to 1,200 ft.*
Up to 1,400 ft.*
Common—widespread
use for Internet sharing
Better coverage and
consistent speed and range
Good speed and coverage Leading edge— best
coverage and throughput
*Distance and connection speeds will vary depending on your networking environment.
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Country
number
Internet adress
AUSTRIA
0820 200766
Technical support
BELGIUM
07 07 00 073
CZECH REPUBLIC
239 000 406
us
DENMARK
FINLAND
701 22 403
0972519123
FRANCE
08 - 25 54 00 26
0180 - 500 57 09
00800 - 44 14 23 90
06 - 17 77 49 06
800 8534
uK
GERMANY
GREECE
HUNGARY
ICELAND
IRELAND
ITALY
Australia
0818 55 50 06
02 - 69 43 02 51
34 20 80 85 60
0900 - 040 07 90 €0.10 per minute
81 50 0287
New Zealand
LUXEMBOURG
NETHERLANDS
NORWAY
POLAND
singapore
1800 622 1130
00800 - 441 17 37
707 200 676
PORTUGAL
RUSSIA
europe
495 580 9541
SLOVAKIA
SLOVENIA
SOUTH AFRICA
SPAIN
08000 04614
0800 80510
0800 - 99 15 21
902 - 02 43 66
07 - 71 40 04 53
SWEDEN
SWITZERLAND
08 - 48 00 02 19
UNITED KINGDOM
OTHER COUNTRIES
0845 - 607 77 87
+44 - 1933 35 20 00
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INFORMATION
FCC Statement
Federal Communications Commission Notice
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
DECLARATION OF CONFORMITY WITH FCC RULES
FOR ELECTROMAGNETIC COMPATIBILITY
We, Belkin International, Inc., of 12045 E. Waterfront Drive, Playa
Vista, CA 90094, declare under our sole responsibility that the
product, F9L1004, to which this declaration relates, complies with
Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment generates, uses, and can radiate radio frequency
energy. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try and correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
Caution: Exposure to Radio Frequency Radiation. The radiated output
power of this device is far below the FCC radio frequency exposure
limits. Nevertheless, the device shall be used in such a manner that
the potential for human contact during normal operation is minimized.
When connecting an external antenna to the device, the antenna shall
be placed in such a manner to minimize the potential for human contact
during normal operation. In order to avoid the possibility of exceeding
the FCC radio frequency exposure limits, human proximity to the
antenna shall not be less than 20cm (8 inches) during normal operation.
• Increase the distance between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly
approved by the party responsible for compliance could
void the user’s authority to operate this equipment.
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INFORMATION
IMPORTANT NOTE:
Industry Canada Statement
This device complies with RSS-210 of the Industry Canada
Radiation Exposure Statement
Rules. Operation is subject to the following two conditions:
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment. End users must follow the specific
operating instructions for satisfying RF exposure compliance. To
maintain compliance with FCC RF exposure compliance requirements,
please follow operation instructions as documented in this manual.
1) This device may not cause interference, and
2) This device must accept any interference, including interference
that may cause undesired operation of the device.
IMPORTANT NOTE:
This transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
IC Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth
for an uncontrolled environment. End users must follow the specific
operating instructions for satisfying RF exposure compliance. To
maintain compliance with IC RF exposure compliance requirements,
please follow operation instructions as documented in this manual.
SAR compliance has been established in typical laptop computer(s)
with USB slots, and this product could be used in typical laptop
computers with USB slots. Other applications, such as handheld
PCs or similar devices, have not been verified and may not comply
with related RF exposure rules and such use shall be prohibited.
The availability of some specific channels and/or operational
frequency bands is country-dependent and firmware is
programmed at the factory to match the intended destination.
The firmware setting is not accessible by the end user.
Modifications
The FCC requires the user to be notified that any
changes or modifications to this device that are not
expressly approved by Belkin International, Inc., may
void the user’s authority to operate the equipment.
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INFORMATION
European Compliance Statement:
Belkin International hereby declares that this F9L1004 Extended Range USB Wireless N Adapter is in compliance with
the essential requirements and other revelant provisions of the RTT&E Directive 1999/5/EC, the EMC Directive 2004/108/
EC, and the Low Voltage Directive 2006/5/EC. Conformity was assessed using a Technical Construction File.
A copy of the European Union CE marking “Declaration of Conformity” may be obtained at the website: www.belkin.com/doc
For information on product disposal please
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INFORMATION
Belkin International, Inc., Limited 2-Year Product Warranty
What this warranty covers.
the purchase of another product from Belkin.com in an amount
equal to the purchase price of the product as evidenced on the
original purchase receipt as discounted by its natural use.
Belkin International, Inc. (“Belkin”) warrants to the original
purchaser of this Belkin product that the product shall be free
of defects in design, assembly, material, or workmanship.
What is not covered by this warranty?
All above warranties are null and void if the Belkin product is
not provided to Belkin for inspection upon Belkin’s request at
the sole expense of the purchaser, or if Belkin determines that
the Belkin product has been improperly installed, altered in
any way, or tampered with. The Belkin Product Warranty does
not protect against acts of God such as flood, earthquake,
lightning, war, vandalism, theft, normal-use wear and tear,
erosion, depletion, obsolescence, abuse, damage due to low
voltage disturbances (i.e. brownouts or sags), non-authorized
program, or system equipment modification or alteration.
What the period of coverage is.
Belkin warrants the Belkin product for two years.
What will we do to correct problems?
Product Warranty.
Belkin will repair or replace, at its option, any defective product
free of charge (except for shipping charges for the product).
Belkin reserves the right to discontinue any of its products without
notice, and disclaims any limited warranty to repair or replace any
such discontinued products. In the event that Belkin is unable to
repair or replace the product (for example, because it has been
discontinued), Belkin will offer either a refund or a credit toward
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INFORMATION
How to get service.
How state law relates to the warranty.
To get service for your Belkin product you must take the following steps:
THIS WARRANTY CONTAINS THE SOLE WARRANTY OF
BELKIN. THERE ARE NO OTHER WARRANTIES, EXPRESSED
OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING
THE IMPLIED WARRANTY OR CONDITION OF QUALITY,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE
LIMITED IN DURATION TO THE TERM OF THIS WARRANTY.
1. Contact Belkin International, Inc., at the phone number
listed on page 28, within 15 days of the Occurrence.
Be prepared to provide the following information:
a. The part number of the Belkin product.
b. Where you purchased the product.
c. When you purchased the product.
d. Copy of original receipt.
Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations may not apply to you.
IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL,
SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR
MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO,
LOST BUSINESS OR PROFITS ARISING OUT OF THE
SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
2. Your Belkin Customer Service Representative will then
instruct you on how to forward your receipt and Belkin
product and how to proceed with your claim.
Belkin reserves the right to review the damaged Belkin product.
All costs of shipping the Belkin product to Belkin for inspection
shall be borne solely by the purchaser. If Belkin determines,
in its sole discretion, that it is impractical to ship the damaged
equipment to Belkin, Belkin may designate, in its sole discretion,
an equipment repair facility to inspect and estimate the cost to
repair such equipment. The cost, if any, of shipping the equipment
to and from such repair facility and of such estimate shall be
borne solely by the purchaser. Damaged equipment must remain
available for inspection until the claim is finalized. Whenever
claims are settled, Belkin reserves the right to be subrogated
under any existing insurance policies the purchaser may have.
This warranty gives you specific legal rights, and you may also have
other rights, which may vary from state to state. Some states do
not allow the exclusion or limitation of incidental, consequential,
or other damages, so the above limitations may not apply to you.
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© 2011 Belkin International, Inc. All rights reserved. All trade names are registered trademarks of respective manufacturers listed. Windows
and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
F9L1103
8820xx00781uk
Belkin Ltd.
Belkin SAS
Belkin GmbH
Express Business Park
Shipton Way, Rushden
NN10 6GL, United Kingdom
Bâtiment J - Parc des Reflets
165 avenue du Bois de la Pie
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Germany
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Belkin Italy & Greece
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Milano 20154
Italy
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Netherlands
Edificio Gamma, 4ªpta, 28108 Alcobendas
Madrid - Spain
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