N Wireless
™
ExpressCard Adapter
User Manual
F5D8073
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Introduction
Thank you for purchasing the Belkin N Wireless ExpressCard Adapter.
This Adapter is specifically designed to work with notebooks that
have an ExpressCard slot. Now you can take advantage of this great
new technology and gain the freedom to network your home and
office computers wirelessly. This Adapter allows you to connect a
notebook computer to your network. Please be sure to read through
this User Manual completely, and pay special attention to the section
entitled “Placement of your Wireless Networking Hardware for
Optimal Performance”.
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Benefits of a Home Network
Your Belkin Home Network will allow you to:
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Share one high-speed Internet connection with all the computers in
your home
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Share resources, such as files, and hard drives among all the
connected computers in your home
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Share a single printer with the entire family
Share documents, music, video, and digital pictures
Store, retrieve, and copy files from one computer to another
Simultaneously play games online, check Internet email, and chat
Advantages of a Wireless Network
•
Mobility – you’ll no longer need a dedicated “computer
room”— now you can work on a networked laptop or desktop
computer anywhere within your wireless range
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Easy installation – Belkin Easy Installation Wizards make
setup simple
Flexibility – set up and access printers, computers, and
other networking devices from anywhere in your home
Easy expansion – the wide range of Belkin networking products
lets you expand your network to include devices such as printers
and gaming consoles
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No cabling required – you can spare the expense and hassle
of retrofitting Ethernet cabling throughout the home or office
Widespread industry acceptance – choose from a wide range
of interoperable networking products
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1
Introduction
Placement of your Wireless Networking Hardware for
Optimal Performance
Your wireless connection will be stronger the closer your computer is
to your wireless router (or access point). Typical indoor operating range
for your wireless devices is between 100 and 200 feet. In the same way,
your wireless connection and performance will degrade somewhat as the
distance between your wireless router (or access point) and connected
devices increases. This may or may not be noticeable to you. As you
move farther from your wireless router (or access point), connection
speed may decrease. Factors that can weaken signals simply by getting
in the way of your network’s radio waves are metal appliances or
obstructions, and walls.
If you have concerns about your network’s performance that might be
related to range or obstruction factors, try moving the computer to a
position between five and 10 feet from the wireless router (or access
point) in order to see if distance is the problem. If difficulties persist even
at close range, please contact Belkin Technical Support.
Note: While some of the items listed below can affect network
performance, they will not prohibit your wireless network from
functioning; if you are concerned that your network is not operating at its
maximum effectiveness, this checklist may help.
1. Placement of your Wireless Router (or Access Point)
Place your wireless router (or access point), the central connection point
of your network, as close as possible to the center of your wireless
network devices.
To achieve the best wireless network coverage for your “wireless clients,”
(i.e. computers enabled by Belkin N Wireless ExpressCard Adapters,
Wireless Desktop Cards, and Wireless USB Adapters):
•
Ensure that your wireless router’s (or access point’s) antennas
are parallel to each other, and are positioned vertically (toward
the ceiling). If your wireless router (or access point) itself is
positioned vertically, point the antennas as much as possible in
an upward direction.
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In multistory homes, place the wireless router (or access point)
on a floor that is as close to the center of the home as possible.
This may mean placing the wireless router (or access point) on
an upper floor.
Try not to place the wireless router (or access point) near a
cordless 2.4GHz phone.
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Introduction
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2. Avoid Obstacles and Interference
Avoid placing your wireless router (or access point) near devices that
may emit radio “noise”, such as microwave ovens. Other objects that
can inhibit wireless communication can include:
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Refrigerators
Washers and/or dryers
Metal cabinets
Large aquariums
Metallic-based, UV-tinted windows
If your wireless signal seems weak in some spots, make sure that
objects such as these are not blocking the signal’s path between
your computers and wireless router (or access point).
3. Cordless Phone Placement
If the performance of your wireless network is impaired after attending
to the above issues, and you have a cordless phone:
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Try moving cordless phones away from the wireless router
(or access point) and your wireless-enabled computers.
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Unplug and remove the battery from any cordless phone
that operates on the 2.4GHz band (check manufacturer’s
information). If this fixes the problem, your phone may
be interfering.
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If your phone supports channel selection, change the
channel on the phone to the farthest channel from your
wireless network as possible. For example, change the
phone to channel 1 and move your wireless router (or
access point) to channel 11. (Your channel selection will vary
depending on your region.) See your phone’s user manual for
detailed instructions.
If necessary, consider switching to a 900MHz or 5GHz
cordless phone.
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3
Introduction
4. Choose the “Quietest” Channel for your Wireless Network
In locations where homes or offices are close together, such as apartment
buildings or office complexes, there may be wireless networks nearby that
can conflict with yours. Use the Site Survey capabilities of your Belkin
Wireless Networking Utility to locate any other wireless networks, and
move your wireless router (or access point) and computers to a channel as
far away from other networks as possible.
Experiment with more than one of the available channels in order to
find the clearest connection and avoid interference from neighboring
cordless phones or other wireless devices.
For more Belkin wireless networking products, use the detailed Site
Survey and wireless channel information included in your User Manual.
5. Secure Connections, VPNs, and AOL
Secure connections typically require a user name and password, and
are used where security is important. Secure connections include:
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Virtual Private Network (VPN) connections, often used to
connect remotely to an office network
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The “Bring Your Own Access” program from America Online
(AOL), which lets you use AOL through broadband provided by
another cable or DSL service
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Most online banking websites
Many commercial websites that require a user name and
password to access your account
Secure connections can be interrupted by a computer’s power
management setting, which causes it to “go to sleep.” The simplest
solution to avoid this is to simply reconnect by re-running the VPN or
AOL software, or by re-logging into the secure website.
A second alternative is to change your computer’s power management
settings so it does not go to sleep; however, this may not be
appropriate for portable computers. To change your power management
setting in Windows, see the “Power Options” item in the Control Panel.
If you continue to have difficulty with Secure Connections, VPNs, and
AOL, please review steps 1–4 in the previous pages to be sure you have
addressed these issues.
These guidelines should allow you to cover the maximum possible area
with your wireless router. Should you need to cover an even wider area,
we suggest the Belkin Wireless Range Extender/Access Point.
For more information regarding our networking products, visit our
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Overview
Product Features
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The Adapter complies with the IEEE draft-802.11n specification to
communicate with other draft-802.11n-compliant wireless devices
at up to 300Mbps*. The Adapter is also compatible with 802.11g
devices at 54Mbps as well as 802.11b products at 11Mbps. The
Adapter operates on the same 2.4GHz frequency band as 802.11b/g
®
Wi-Fi products.
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2.4GHz ISM (Industrial, Science, and Medical)
band operation
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Integrated easy-to-use Belkin Wireless Networking Utility
CardBus interface, for operation in virtually any
notebook computer
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WPA, WPA2, 64-bit WEP (Wired Equivalent Privacy), or
128-bit encryption
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Wireless access to networked resources
Data rate of up to 300Mbps* (draft 802.11n), 54Mbps
(802.11g), or 11Mbps (802.11b)
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Easy installation and use
LED power and network link indicators
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5
Overview
Applications and Advantages
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Wireless roaming with a laptop around the home or office
Offers the freedom of networking without cables
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Connection rates of up to 300Mbps*
Provides immediate high-speed wireless connectivity at home, work,
and hotspot locations without compromising the use of existing
802.11b/g products
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Compatibility with 802.11b/g products
The Adapter is backward-compatible with existing Wi-Fi
(IEEE 802.11b/g) products
Difficult-to-wire environments
Enables networking in buildings with solid or finished walls, or open
areas where wiring is difficult to install
Frequently changing environments
Adapts easily in offices or environments that frequently rearrange or
change locations
SOHO (Small Office/Home Office) networking needs
Provides the easy and quick, small network installation SOHO
users need
Product Specifications
Host Interface:
32-bit CardBus
Operating Temperature: 32–140 degrees F (0–60 degrees C)
Storage Temperature:
Humidity:
-4–176 degrees F (-20–80 degrees C)
Max. 90% (non-condensing)
Typical Operating Range: Up to 1,200 ft. (365.8m)**
*NOTE: The standard transmission rate—300Mbps—is the physical data
rate. Actual data throughput will be lower.
**Wireless performance
may vary depending on the
networking environment.
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Overview
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(a)
(b)
(c)
(a) Power LED
Lights up when the Adapter is powered up
(b) Link/Activity LED
Lights up when the Adapter is connected; flashes when wireless
activity is detected
(c) Adapter Connector
Part of the Adapter that fits into your computer’s CardBus slot
System Requirements
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PC-compatible computer with one available 32-bit, CardBus slot
®
™
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Windows 2000, XP with SP2, or Vista ***
(clients are not Mac OS compatible)
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Minimum 64MB of RAM
CD-ROM drive
Internet browser
Package Contents
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N Wireless ExpressCard Adapter
Quick Installation Guide
Installation Software and User Manual on CD-ROM
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Installing and Setting up the Adapter
A. Installation Process for Windows Vista
***NOTE: At the time of initial release of this product, Windows Vista
drivers were not available for release and might not be included on the
CD shipped with your product. For information on updated drivers
for Windows Vista (if any), please visit the Belkin website at
IMPORTANT: INSTALL THE SOFTWARE BEFORE INSERTING THE CARD.
A.1 Insert the Installation Software CD into your CD-ROM drive.
A.2 Click “Next” to begin the installation process.
Note: If the Belkin Wireless Card Installer screen does not appear
within 20 seconds, access your CD-ROM by double-clicking on the
“My Computer” icon; then, double-click on the CD-ROM drive into
which the installation CD has been placed. If the Installer does not start
automatically, double-click on the icon named “Setup.exe”.
A.3 The InstallShield Wizard starts installation process.
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Installing and Setting up the Adapter
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A.4 Select a destination folder for the
software installation by clicking
“Browse”; or, simply click “Next” to
select a default location.
A.5 A Setup Status screen will let
you know where you are in the
setup process.
A.6 A window may appear a second
time showing the message,
“Windows can’t verify the
publisher of this driver software”.
This DOES NOT indicate a
problem. Our software has been
fully tested and is compatible
with this operating system.
A.7 When prompted, turn off your
computer and plug in your
Adapter. Your installation is
now complete.
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9
Installing and Setting up the Adapter
A.8 When the installation completes,
click on “Finish”.
A.9 The Found New Hardware Wizard
might appear within 3–15 seconds.
If it does, continue to follow the
prompts. Select “Locate and install
the driver software” to continue.
A.10 You might see a screen similar to
the one pictured below. This DOES
NOT mean there is a problem. Our
software has been fully tested and
is compatible with this operating
system. Select “Install this driver
software anyway” and follow the
on-screen instructions.
Next, a screen appears indicating
that hardware installation is taking
place; then, another indicates that
the process is complete.
A.11 To connect to the Internet, open the
Network and Sharing Center by first
opening the Control Panel from the
“Start” menu.
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Installing and Setting up the Adapter
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A.12 In the Control Panel, click on “View
network status and tasks”.
A.13 In the Network and Sharing Center,
click on “Connect to a network”.
A.14 In the next screen, select an
available wireless network and
click “Connect”.
A.15 Your Adapter will attempt to
connect to the selected network.
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Installing and Setting up the Adapter
A.16 Depending on the security settings
of your wireless network, you may
be prompted to enter a network
security key or a passphrase. Click
“Connect” after you have done so.
A.17 After connecting to the network,
you can choose to save this
network and connect automatically
when your Adapter is in range.
A.18 The Network and Sharing Center now
indicates the network connection
that you have just made. The links on
the left of the window allow you to
configure your network connections.
B. Installation Process for Windows Operating Systems other than
Windows Vista
IMPORTANT: INSTALL THE SOFTWARE BEFORE INSERTING THE ADAPTER.
B.1 Insert the Installation Software CD into your CD-ROM drive.
B.2 The Belkin Wireless Card Installer screen
will automatically appear within up to
20 seconds. Click “Install Software” or
“Next” to start the installation.
Note: If the Belkin N Wireless
ExpressCard Adapter Installer screen does
not appear within 20 seconds, access your
CD-ROM by double-clicking on the “My
Computer” icon; then, double-click on the
CD-ROM drive into which the installation
CD has been placed. Then, double-click
on the icon named “Setup.exe”.
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Installing and Setting up the Adapter
B.3 The InstallShield Wizard starts the
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installation process.
B.4 Select a destination folder for the
software installation by clicking
“Browse”; or, simply click “Next” to
select a default location.
B.5 A Setup Status screen lets you know
where you are in the setup process.
B.6 After the software installation is
finished, a prompt will instruct
you to insert the Adapter into your
computer’s ExpressCard slot.
B.7 The Found New Hardware Wizard
might appear in 3–15 seconds. If
it does, select “Install the software
automatically” and click “Next” to
install the hardware.
B.8 If the Found New Hardware Wizard
does not appear, click “Finish”.
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13
Installing and Setting up the Adapter
B.9 You might see a screen similar to
this one. This DOES NOT mean
there is a problem. Our software has
been fully tested and is compatible
with this operating system. Select
“Continue Anyway” and follow the
on-screen instructions.
B.10 The Wizard will now install
your software.
B.11 The installation is now complete.
Click “Finish” to close the “Found
New Hardware Wizard”.
B.12 Click “Finish” again to exit the
InstallShield Wizard.
B.13 Depending on which operating system
you are using, you might be required to
reboot your computer for the changes
to take effect. Save your data and close
all other applications. Then, reboot.
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Installing and Setting up the Adapter
C. Configuration
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Using the Belkin Wireless Networking Utility
C.1 After restarting your computer,
double-click the Belkin Wireless
Networking Utility icon on the
desktop screen.
Note: The Belkin Wireless
Networking Utility icon can also be
found on the system tray.
C.2 The Belkin Wireless Networking
Utility screen will appear.
C.3 Select a network to which to
connect from the “Available
Networks” list and click “Connect”.
Note: In order to see your
available networks, you must be
near a working wireless router
or access point.
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Using the Belkin Wireless Networking Utility
After successfully installing the Belkin Wireless Networking Utility
(WNU), configurations for wireless connection and security are just a
few easy clicks away.
Accessing the Belkin Wireless Networking Utility
from the Windows System Tray
To access the WNU, simply place your mouse pointer and right-click
over the WNU icon on the Windows task tray.
If the icon is not present, click on “Start > Programs > Belkin >
Belkin Wireless Utility”.
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Using the Belkin Wireless Networking Utility
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The WNU’s default screen is the “Current Status” tab. The
“Current Status” tab displays the current network status and
available networks.
Network Status
This window displays the connectivity status of the current network. It
even displays connectivity between the computer and router, and router
and Internet. In the event of a connectivity problem, this window can
be used to determine the problem’s source (e.g. computer, router, or
Internet/modem).
Available Networks
This window displays the available networks at the current location
as well as their SSID, Signal Strength, Security Type, Channel, and
Network Type.
Lost Wireless Connection
If the current wireless connection is lost, a window will pop up and the
WNU will attempt to reconnect.
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Using the Belkin Wireless Networking Utility
Connection Failure
Other options will appear during attempts to reconnect. To stop connecting,
click “Stop” and to reattempt connection, click “Retry”.
Network Status and Solution Tips
To further understand the current Network Status, click “Open Wireless Utility”.
The default screen will be the “Current Status” tab and the “Network Status”
section determines which connections are good and/or faulty.
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Using the Belkin Wireless Networking Utility
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The WNU also features a “Solution Tips” section that provides
troubleshooting guidelines.
Setting Wireless Network Profiles
The “My Connections” tab on the WNU allows you to add, edit, and
delete connection profiles. It also displays signal strength, security, and
network type.
®
Securing your Wi-Fi Network
If you choose to connect to a secure network, determine the type of
security (WPA or WEP*) and use the appropriate field in the dialog box.
*Note: Types of security
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19
Using the Belkin Wireless Networking Utility
Note: When you select a network using encryption, you will first see
the simple security screen. Click the “Advanced” button to see other
security options (below).
Wired Equivalent Privacy (WEP) is a less secure, but more
widely adopted wireless security protocol. Depending on the security
level (64- or 128-bit), the user will be asked to input a 10- or 26-
character hex key. A hex key is a combination of letters, a–f, and
numbers, 0–9.
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Using the Belkin Wireless Networking Utility
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Wireless Protected Access (WPA) is the new standard in
the wireless security. However, not all wireless cards and adapters
support this technology. Please check your wireless adapter’s user
manual to check if it supports WPA. Instead of a hex key, WPA uses
only passphrases, which are much easier to remember.
The following section, intended for the home, home office, and small
office user, presents a few different ways to maximize the security of
your wireless network.
At the time of publication, four Encryption Methods are available:
Encryption Methods:
Name
64-Bit Wired
Equivalent
Privacy
128-Bit
Encryption
Wi-Fi Protected Wi-Fi
Access
Protected
Access 2
WPA2-AES
Best
Acronym
Security
Features
64-bit WEP
Good
128-bit
WPA-TKIP/AES
Best
Better
Static keys
Static keys
Dynamic key
encryption
Dynamic key
encryption
and mutual
authentication
and mutual
authentication
Encryption
keys based
on RC4
algorithm
(typically
Added security TKIP (Temporal
AES
(Advanced
over 64-bit
Key Integrity
WEP using a
key length of
104 bits, plus
24 additional
Protocol) added Encryption
so that keys
are rotated and
encryption is
Standard)
does not
cause any
throughput
loss
40-bit keys)
bits of system- strengthened
generated data
WEP
WEP is a common protocol that adds security to all Wi-Fi-compliant
wireless products. WEP gives wireless networks the equivalent level
of privacy protection as a comparable wired network.
64-Bit WEP
64-bit WEP was first introduced with 64-bit encryption, which includes
a key length of 40 bits plus 24 additional bits of system-generated data
(64 bits total). Some hardware manufacturers refer to 64-bit as 40-bit
encryption. Shortly after the technology was introduced, researchers
found that 64-bit encryption was too easy to decode.
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Using the Belkin Wireless Networking Utility
128-Bit Encryption
As a result of 64-bit WEP’s potential security weaknesses, a
more secure method of 128-bit encryption was developed.
128-bit encryption includes a key length of 104 bits plus 24
additional bits of system-generated data (128 bits total). Some
hardware manufacturers refer to 128-bit as 104-bit encryption.
Most of the new wireless equipment in the market today
supports both 64-bit WEP and 128-bit WEP encryption, but
you might have older equipment that only supports 64-bit WEP.
All Belkin wireless products will support both 64-bit WEP and
128-bit encryption.
Encryption Keys
After selecting either the 64-bit WEP or 128-bit encryption mode, it is
critical that you generate an encryption key. If the encryption key is
not consistent throughout the entire wireless network, your wireless
networking devices will be unable to communicate with one another.
You can enter your key by typing in the hex key. A hex (hexadecimal)
key is a combination of numbers and letters from A–F and 0–9. For
64-bit WEP, you need to enter 10 hex keys. For 128-bit WEP, you
need to enter 26 hex keys.
For instance:
AF 0F 4B C3 D4 = 64-bit WEP key
C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key
Write down the hex WEP key from your wireless router (or access
point) and enter it manually into the hex WEP key table in your
Adapter’s configuration screen.
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Using the Belkin Wireless Networking Utility
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WPA
WPA is a new Wi-Fi standard that improves upon the security
features of WEP. To use WPA security, the drivers and software of
your wireless equipment must be upgraded to support it. These
updates will be found on your wireless vendor’s website. There are
three types of WPA security: WPA-PSK (no server),WPA (with radius
server), and WPA2.
WPA-PSK (no server) uses what is known as a pre-shared key
as the network key. A network key is a password that is between
eight and 63 characters long. It can be a combination of letters,
numbers, or characters. Each client uses the same network key to
access the network. Typically, this is the mode that will be used
in a home environment.
WPA (with radius server) works best in a business environment,
in which a radius server automatically distributes the network key
to clients.
WPA2 requires Advanced Encryption Standard (AES) for encryption of
data, which offers much greater security than WPA. WPA uses both
Temporal Key Integrity Protocol (TKIP) and AES for encryption.
Setting up your Belkin Wireless Router (or Access Point)
to use Security
To start using security, you need to first enable WEP or WPA for your
wireless router (or access point). For Belkin Wireless Routers (or
Access Points), these security features can be configured by using
the web-based interface. See your wireless router’s (or access point’s)
manual for directions on how to access the management interface.
IMPORTANT: You must now set all wireless network cards/adapters
to match these settings.
Configuring your Adapter to use Security
At this point, you should already have your wireless router (or access point) set
to use WPA or WEP. In order for you to gain wireless connection, you will need
to set your N Wireless ExpressCard Adapter to use the same security settings.
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Using the Belkin Wireless Networking Utility
Changing the Wireless Security Settings
The Belkin N Wireless ExpressCard Adapter supports the latest WPA
security feature as well as the legacy WEP security standard. By
default, wireless security is disabled.
To enable security, you will first need to determine which standard
is used by the router (or access point). (See your wireless router’s
or access point’s manual for directions on how to access the
security settings.)
To access the Adapter’s security settings, click the “My Connections”
tab and point to the connection for which you want to change security
settings. Click “Edit” to change settings.
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Using the Belkin Wireless Networking Utility
WEP Setup
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64-Bit WEP Encryption
1. Select “WEP” from the “Data Encryption” drop-down menu.
2. After selecting your WEP encryption mode, you can enter your
key by typing in the hex key manually.
A hex (hexadecimal) key is a combination of numbers and letters
from A–F and 0–9. For 64-bit WEP, you need to enter 10 hex keys.
For instance:
AF 0F 4B C3 D4 = 64-bit WEP key
3. Click “Save” to finish. Encryption in the wireless router
(or access point) is now set. Each of your computers on your
wireless network will now need to be configured with the same
security settings.
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Using the Belkin Wireless Networking Utility
WARNING: If you are using a wireless client to turn on the security
settings in your wireless router (or access point), you will temporarily
lose your wireless connection until you activate security on your
wireless client. Please record the key prior to applying changes in the
wireless router (or access point). If you don’t remember the hex key,
your client will be locked out of the wireless router (or access point).
128-Bit WEP Encryption
1. Select “WEP” from the drop-down menu.
2. After selecting your WEP encryption mode, you can enter your
key by typing in the hex key manually.
A hex (hexadecimal) key is a combination of numbers and letters
from A–F and 0–9. For 128-bit WEP, you need to enter 26 hex keys.
For instance:
C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key
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Using the Belkin Wireless Networking Utility
3. Click “Save” to finish. Encryption in the wireless router
(or access point) is now set. Each of the computers on your
wireless network will now need to be configured with the
same security settings.
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WARNING: If you are using a wireless client to turn on the security
settings in your wireless router (or access point), you will temporarily
lose your wireless connection until you activate security on your
wireless client. Please record the key prior to applying changes in the
wireless router (or access point). If you don’t remember the hex key,
your client will be locked out of the wireless router (or access point).
WPA-PSK (no server)
Choose this setting if your network does not use a radius server. WPA-PSK
(no server) is typically used in home and small office networking.
1. From the “Network Authentication” drop-down menu, select
“WPA-PSK (no server)”.
2. Enter your network key. This can be from eight to 63 characters
and can be letters, numbers, or symbols. This same key must be
used on all of the clients (network cards) that you want to include
in your wireless network.
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27
Using the Belkin Wireless Networking Utility
3. Click “Save” to finish. You must now set all clients
(network cards) to match these settings.
Wireless Networking Utility Options
The “Options” tab on the WNU provides the user the ability to
customize his or her WNU settings.
Wireless Networking Utility Help
The WNU “Help” tab provides users with access to online and
telephone support, as well as advanced diagnostic tools.
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28
Using the Belkin Wireless Networking Utility
1
2
3
4
5
6
Advanced Diagnostic Tools
The “Advanced Diagnostic Tools” section is the central control panel
for all the settings of the hardware and software components of
the wireless network. It provides an array of tests and connectivity
services to ensure optimal network performance.
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29
Troubleshooting
I can’t connect to the Internet wirelessly.
If you are unable to connect to the Internet from a wireless
computer, please check the following items:
1. Look at the lights on your wireless router. If you’re using a
Belkin Wireless Router, the lights should be as follows:
• The “Power” light should be on.
• The “Connected” light should be on, and not blinking.
• The “WAN” light should be either on or blinking.
If your Belkin Wireless Router’s lights have the above
characteristics, go to number 2 below.
If this is NOT the case, make sure:
• The router’s power cord is plugged in.
• All cables are connected between the router and
the modem.
• All the modem’s LEDs are functioning correctly. If not, see
your modem’s user manual.
• Reboot the router.
• Reboot the modem.
If you continue to have issues, please contact Belkin
Technical Support.
If you are not using a Belkin Wireless Router, consult that router
manufacturer’s user guide.
2. Open your wireless utility software by clicking on the icon
in the system tray at the bottom right-hand corner of the
screen. The tray icon should look like this (the icon may be
red or green):
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30
Troubleshooting
3. The exact window that opens will vary depending on the
model of wireless card you have; however, any of the utilities
should have a list of “Available Networks”.
1
2
3
4
5
6
Available networks are wireless networks to which you can connect.
If you are using a Belkin 802.11g (G Plus) Router, or Belkin 802.11g
(54g) Router, “Belkin54g” is the default name.
If you are using a Belkin 802.11b Router, the default name should
be “WLAN”. If you are NOT using a Belkin Router, please consult
your router manufacturer’s user manual for the default name.
The name of your wireless network appears in
“Available Networks”.
If the correct network name is listed in the “Available Networks”
list, please follow the steps below to connect wirelessly:
1. Click on the correct network name in the “Available
Networks” list.
2. If the network has security (encryption) enabled, you
will need to enter the network key. Click “Connect”.
For more information regarding security, see the page
entitled: “Securing your Wi-Fi Network” on page 19 of
this User Manual.
3. Within a few seconds, the tray icon in the lower right-hand
corner of your screen should turn green, indicating a
successful connection to the network.
If you are still unable to access the Internet after connecting to
the wireless network, please contact Belkin Technical Support.
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31
Troubleshooting
The name of your wireless network DOES NOT appear in the list
of “Available Networks”.
If the correct network name is not listed, check the SSID settings
to see if they match. The SSID is case-sensitive and the spelling on
each computer must be exactly the same in order for the Adapter to
connect to the wireless router (or access point).
Note: To check the SSID settings or look for an available
network, double-click the Signal Indicator icon to bring up the
“Wireless Networks” screen. Click “Add” if you do not see the
network you are trying to connect to and type in the SSID. For
more information about setting up an SSID, please reference your
router manufacturer’s user manual.
If issues persist even at close range, please contact
Belkin Technical Support.
Installation CD-ROM does not start Belkin Wireless
Networking Utility.
If the CD-ROM does not start the Belkin Wireless Networking
Utility automatically, it could be that the computer is running
other applications that are interfering with the CD drive. If the
Belkin Wireless Networking Utility screen does not appear within
15-20 seconds, open up your CD-ROM drive by double-clicking
on the “My Computer” icon. Next, double-click on the CD-ROM
drive that the Installation CD has been placed in to start the
installation. Then double-click on the folder named “Files”. Next,
double-click on the icon named “setup.exe”.
Power LED does not come ON; Adapter is not working.
If the LED indicators are not ON, the problem may be that the
Adapter is not connected or installed properly. Verify that the
Adapter is plugged firmly into the CardBus slot of your computer.
Check to see that the drivers for the Adapter have been installed.
Right-click on the “My Computer” icon on your desktop. Choose
“Properties” and navigate to the “Device Manager” and see if
your Adapter is listed without any errors. If an error is indicated,
contact Belkin Technical Support.
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32
Troubleshooting
1
2
3
4
5
6
Link LED is blinking slowly; I cannot connect to a
wireless network or the Internet.
If your Adapter appears to be functioning properly, but you
cannot connect to a network or you have a red wireless icon
at the bottom of your screen, the problem may be that there is
a mismatch between the network name (SSID) settings in your
wireless network properties.
Check the SSID settings to see if they match. The SSID is case-sensitive
and the spelling on each computer must be exactly the same in order for
the Adapter to connect to the wireless router (or access point).
Note: To check the SSID settings or look for an available
network, double-click the Signal Indicator icon to bring up the
“Wireless Networks” screen. Click “Add” if you do not see the
network you are trying to connect to and type in the SSID. For
more information about setting up an SSID, please reference your
router manufacturer’s user manual. If issues persist even at close
range, please contact Belkin Technical Support.
Link LED is solid but I cannot connect to the Internet.
If you have a signal but can’t get online or obtain an IP address,
the problem may be that there is a mismatch between the
encryption key settings in your computer and wireless router (or
access point). Check the WEP, WPA, or WPA2 key settings to see
if they match. The key is case-sensitive and the spelling on each
computer and wireless router (or access point) must be exactly
the same in order for the Adapter to connect to the router. For
more information about encryption, please see “Securing your
Wi-Fi Network” on page 19 of this User Manual.
If issues persist even at close range, please contact Belkin
Technical Support.
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33
Troubleshooting
Data transfer is sometimes slow.
Wireless technology is radio-based, which means connectivity
and the throughput performance between devices decreases
when the distance between devices increases. Other factors that
will cause signal degradation (metal is generally the worst culprit)
are obstructions such as walls and metal appliances. As a result,
the typical indoor range of your wireless devices will be between
100 to 200 feet. Note also that connection speed may decrease
as you move farther from the wireless router (or access point).
In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, to five to
10 feet away from the wireless router (or access point). Please
see the section titled “Placement of your Wireless Networking
Hardware for Optimal Performance” on page 2 of this User
Manual. If issues persist even at close range, please contact
Belkin Technical Support.
Signal strength is poor.
Wireless technology is radio-based, which means connectivity
and the throughput performance between devices decreases
when the distance between devices increases. Other factors that
will cause signal degradation (metal is generally the worst culprit)
are obstructions such as walls and metal appliances. As a result,
the typical indoor range of your wireless devices will be between
100 to 200 feet. Note also that connection speed may decrease
as you move farther from the wireless router (or access point).
In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, to five to
10 feet away from wireless router (or access point).
Changing the wireless channel – Depending on local wireless
traffic and interference, switching the wireless channel of your
network can improve performance and reliability. The default
channel the router is shipped with is channel 6. You may choose
from several other channels depending on your region; see your
router’s (or access point’s) user manual for instructions on how
to choose other channels.
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34
Troubleshooting
Limiting the wireless transmit rate – Limiting the wireless
transmit rate can help improve the maximum wireless range, and
connection stability. Most wireless cards have the ability to limit
the transmission rate. To change this property, go to the Windows
Control Panel, open “Network Connections” and double-click on
your Adapter’s connection. In the “Properties” dialog, select the
“Configure” button on the “General” tab (Windows 98 users will
have to select the Wireless Adapter in the list box and then click
“Properties”), then choose the “Advanced” tab and select the rate
property. Wireless client cards are usually set to automatically
adjust the wireless transmit rate for you, but doing so can cause
periodic disconnects when the wireless signal is too weak; as a
rule, slower transmission rates are more stable. Experiment with
different connection rates until you find the best one for your
environment; note that all available transmission rates should be
acceptable for browsing the Internet. For more assistance, see
your wireless card’s literature.
1
2
3
4
5
6
If issues persist even at close range, please contact Belkin
Technical Support.
Why are there two wireless utilities in my system tray?
Which one do I use?
There are several features and advantages from using the Belkin
Wireless Networking Utility over the Windows XP Wireless
Zero Configuration utility. We offer a site survey, detailed link
information, and adapter diagnosis, to name a few.
It’s essential to know which utility is managing your Adapter. We
recommend using the Belkin Wireless Networking Utility. To use
the Belkin Wireless Networking Utility, follow the steps below:
Step 1 Right-click on the network status icon in the system tray
and select the “Status” tab.
Step 2 From the “Status” tab, uncheck the “Use Windows to
configure my wireless network settings” box. Once the box is
unchecked, click the “Close” button to close the window.
You are now using the Belkin Wireless Networking Utility to
configure the Adapter.
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35
Troubleshooting
Adapter does not perform or connection is unstable when computer
has a second built-in wireless network card (such as a mini PCI or
®
™
Intel Centrino ).
This condition occurs if your computer has a built-in wireless card
while your Belkin N Wireless ExpressCard Adapter is also active.
This happens because Windows must now handle two active
wireless connections.
You need to disable the built-in wireless card from your computer
under “Network Adapters” in the Device Manager.
Adapter does not perform or connection is slow when computer has a
built-in wired Ethernet card.
This condition occurs if your computer has an active Ethernet card
while your N Wireless ExpressCard Adapter is also active. This
happens because Windows must now handle two active network
connections. You need to disable the Ethernet card from your
computer under “Network Adapters” in the Device Manager.
What’s the difference between 802.11g and draft 802.11n?
Currently there are three commonly used wireless networking
standards, which transmit data at very different maximum speeds.
Each is based on the designation for certifying network standards.
The most common wireless networking standard, 802.11g, can
transmit information up to 54Mbps; 802.11a also supports up to
54Mbps, but in the 5GHz frequency; and 802.11n draft specification
can connect at up to 300Mbps. See the chart on the next page for
more detailed information.
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36
Troubleshooting
Belkin Wireless Comparison Chart
1
2
3
4
5
6
G Plus MIMO
(802.11g with
MIMO MRC)
N MIMO
(draft 802.11n
with MIMO)
N1 MIMO
(draft 802.11n
with MIMO)
Wireless
Technology
G
(802.11g)
Speed/Data
Rate*
Up to
300Mbps*
Up to
300Mbps*
Up to 54Mbps*
Up to 54Mbps*
Common
Common
Common
household
Common
household
household
household
devices such
as cordless
phones and
microwave
devices such
as cordless
phones and
microwave
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
Frequency
ovens may
interfere with
the unlicensed
band 2.4GHz
ovens may
interfere with
the unlicensed
band 2.4GHz
Compatible
with draft
802.11n** and
802.11b/g
Compatible
with draft
802.11n** and
802.11b/g
Compatible
with 802.11b/g
Compatible
with 802.11b/g
Compatibility
Coverage*
Advantage
Up to 400 ft.*
Up to 1,000 ft.* Up to 1,200 ft.* Up to 1,400 ft.*
Common—
widespread
use for Internet speed and
sharing range
Better coverage
and consistent
Enhanced
speed and
coverage
Leading edge—
best coverage
and throughput
*Distance and connection speeds will vary depending on your networking environment.
**This Adapter is compatible with products based on the same version of the draft 802.11n
specifications and may require a software upgrade for best results.
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Troubleshooting
Technical Support
networking. If you want to contact technical support by phone,
please call:
US: 877-736-5771
800-223-5546 ext. 2263
UK: 0845 607 77 87
Australia: 1800 235 546
New Zealand: 0800 235 546
Singapore: 65 64857620
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38
Information
FCC Statement
1
2
3
4
5
6
DECLARATION OF CONFORMITY WITH FCC RULES
FOR ELECTROMAGNETIC COMPATIBILITY
We, Belkin International, Inc., of 501 West Walnut
Street, Compton, CA 90220, declare under our sole
responsibility that the product,
F5D8073
to which this declaration relates,
complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device
must accept any interference received, including
interference that may cause undesired operation.
Caution: Exposure to Radio Frequency Radiation.
Exposure to Radio Frequency Radiation. The radiated output power of this device
is far below the FCC radio frequency exposure limits. Nevertheless, the device
shall be used in such a manner that the potential for human contact during
normal operation is minimized. When connecting an external antenna to the
device, the antenna shall be placed in such a manner to minimize the potential
for human contact during normal operation. In order to avoid the possibility of
exceeding the FCC radio frequency exposure limits, human proximity to the
antenna shall not be less than 20cm (8 inches) during normal operation.
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try and correct the interference by one or more of the
following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the distance between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
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39
Information
Modifications
The FCC requires the user to be notified that any changes or modifications to
this device that are not expressly approved by Belkin International, Inc., may
void the user’s authority to operate the equipment.
Belkin International, Inc., Limited Lifetime Product Warranty
What this warranty covers.
Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this
Belkin product that the product shall be free of defects in design, assembly,
material, or workmanship.
What the period of coverage is.
Belkin warrants the Belkin product for the lifetime of the product.
What will we do to correct problems?
Product Warranty.
Belkin will repair or replace, at its option, any defective product free of charge
(except for shipping charges for the product).
What is not covered by this warranty?
All above warranties are null and void if the Belkin product is not provided
to Belkin for inspection upon Belkin’s request at the sole expense of
the purchaser, or if Belkin determines that the Belkin product has been
improperly installed, altered in any way, or tampered with. The Belkin Product
Warranty does not protect against acts of God such as flood, earthquake,
lightning, war, vandalism, theft, normal-use wear and tear, erosion,
depletion, obsolescence, abuse, damage due to low voltage disturbances
(i.e. brownouts or sags), non-authorized program, or system equipment
modification or alteration.
How to get service.
To get service for your Belkin product you must take the following steps:
1. Contact Belkin International, Inc., at 501 W. Walnut St., Compton CA
90220, Attn: Customer Service, or call (800)-223-5546, within 15 days of
the Occurrence. Be prepared to provide the following information:
a. The part number of the Belkin product.
b. Where you purchased the product.
c. When you purchased the product.
d. Copy of original receipt.
2. Your Belkin Customer Service Representative will then instruct you on
how to forward your receipt and Belkin product and how to proceed with
your claim.
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40
Information
Belkin reserves the right to review the damaged Belkin product. All costs of
shipping the Belkin product to Belkin for inspection shall be borne solely by
the purchaser. If Belkin determines, in its sole discretion, that it is impractical
to ship the damaged equipment to Belkin, Belkin may designate, in its sole
discretion, an equipment repair facility to inspect and estimate the cost to
repair such equipment. The cost, if any, of shipping the equipment to and
from such repair facility and of such estimate shall be borne solely by the
purchaser. Damaged equipment must remain available for inspection until the
claim is finalized. Whenever claims are settled, Belkin reserves the right to be
subrogated under any existing insurance policies the purchaser may have.
1
2
3
4
5
6
How state law relates to the warranty.
THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN. THERE
ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED
BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION
OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN
DURATION TO THE TERM OF THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts,
so the above limitations may not apply to you.
IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL,
DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS,
BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF
THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
This warranty gives you specific legal rights, and you may also have other
rights, which may vary from state to state. Some states do not allow the
exclusion or limitation of incidental, consequential, or other damages, so the
above limitations may not apply to you.
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41
N Wireless
™
ExpressCard Adapter
Belkin Tech Support
Belkin Ltd.
US: 877-736-5771
4 Pioneer Avenue
800-233-1100 ext. 2263
310-898-1100 ext. 2263
UK: 0845 607 77 87
Australia: 1800 235 546
New Zealand: 0800 235 546
Singapore: 65 64857620
Tuggerah Business Park
Tuggerah, NSW 2259, Australia
+61 (0) 2 4350 4600
+61 (0) 2 4350 4700 fax
Belkin B.V.
Boeing Avenue 333
1119 PH Schiphol-Rijk, The Netherlands
+31 (0) 20 654 7300
+31 (0) 20 654 7349 fax
Belkin International, Inc.
501 West Walnut Street
Los Angeles, CA 90220-5221, USA
310-898-1100
310-898-1111 fax
Belkin Ltd.
Express Business Park, Shipton Way
Rushden, NN10 6GL, United Kingdom
+44 (0) 1933 35 2000
+44 (0) 1933 31 2000 fax
© 2007 Belkin International, Inc. All rights reserved. All trade names are registered trademarks of
respective manufacturers listed. Windows and Windows Vista are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
P75454
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