Belkin Network Card F1DP101M User Manual

OmniView SMB

Remote IP Device

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User Manual

F1DP101M

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Table of Contents

5. Using the Remote IP Device ........................................................... 30

Starting a Remote Session.................................................................... 30

Using the Quick-Access Toolbar.......................................................... 32

Mouse Configuration and Settings...................................................... 33

Keyboard Configuration and Settings ................................................ 37

Video Configuration and Settings........................................................ 39

Performance Settings (Bandwidth) ..................................................... 41

Selecting a Server ................................................................................... 42

Additional Features.................................................................................. 43

Restoring Factory Defaults.................................................................... 44

6. Frequently Asked Questions .......................................................... 45

7. Troubleshooting ..............................................................................47

8. Glossary ......................................................................................... 49

9. Information .....................................................................................51

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Introduction

Congratulations and thank you for purchasing the Belkin OmniView SMB

Remote IP Device (the IP Device). This IP Device provides a simple,

easy-to-use, remote server management solution for small- to medium-size

businesses. When connected to a KVM switch or server, the IP Device allows

you to access and control your servers over the Internet via a standard web

browser. This round-the-clock access enables you to troubleshoot servers

faster and more efficiently, reducing server downtime and service costs.

This User Manual provides all the details you’ll need to install and operate

your new IP Device, in addition to expert troubleshooting advice—in the

unlikely event of a problem. For quick and easy installation, please refer to

the Quick Installation Guide included in your packaging.

We appreciate your business and are confident that you will soon see for

yourself why over 1 million Belkin OmniView products are in use worldwide.

Package Contents

OmniView SMB

Remote IP Device

Rack-Mount

Brackets

with Screws

PS/2

Cable Kit

One 5V DC, 2A

Power Supply

RS232

Cross Cable

User Manual

Quick

Installation Guide

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Overview

Features

• High-Performance Remote Access

The IP Device allows you to access and control a KVM switch configuration

and all connected servers from any remote console over a TCP/IP connection.

The IP Device can also be set up to provide remote access to an individual

computer or server. The IP Device provides superior video quality and mouse

control, giving you the same user experience as if you were accessing your

servers locally.

• Web-Browser Based

The IP Device allows you to access your KVM switch and all connected servers

from any computer connected to the LAN, WAN, or Internet using Microsoft

Internet Explorer version 6.0 or higher.

• Universal Compatibility

The IP Device seamlessly adds remote, out-of-band access to any KVM switch

or individual server with PS/2-console connections. When connected to a

daisy-chained KVM configuration, the IP Device provides remote access to all

connected servers.

• BIOS-Level Access

The IP Device allows you to remotely access the basic input/output system

(BIOS) of your servers to make changes and perform reboots, regardless of

network connectivity or server condition.

• User-Friendly Interface

The web-based interface allows you to set up and change the IP Device’s

functions quickly and easily through your web browser, without having to install

additional software onto your servers.

• Remote Serial Access

The IP Device provides support for one serial device, such as a managed

power distribution unit (PDU), so you can remotely perform hard reboots of

your servers.

• Enhanced Security

The IP Device provides 128-bit Secure Sockets Layer (SSL) encryption and

password protection to prevent unauthorized access to your servers and

protect data transferred over the Internet.

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Overview

• Digital Collaboration

The IP Device enables one user to access and control servers remotely

over the Internet. Up to eight users can also simultaneously view

remote sessions to share technical expertise and troubleshoot servers

collaboratively.

• Video Resolution

The IP Device supports video resolutions of up to 1600x1200@75Hz for

both local and remote consoles.

• Firmware Updates

Flash upgrades allow you to obtain the latest firmware updates for your IP

Device. These firmware updates ensure that the IP Device is compatible

with the latest devices and hardware and are free for the life of the IP

Device. Visit www.belkin.com for upgrade information and support.

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Overview

Equipment Requirements

Cables

To connect the IP Device to your KVM switch or individual server, the included

PS/2 KVM Cable Kit is required.

To connect the IP Device to your local area network, you will need to locate a

network cable with an RJ45 connector.

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Overview

System Requirements

Host Computer Operating-System (OS) Platforms

The SMB Remote IP Device is compatible with CPUs running on, but not

limited to, the following OS platforms:

• Windows NT , 2000, XP, Server 2003, or Vista

• Microsoft DOS 5.x and above

• Red Hat Linux 8.x and above

• Sun *

• Novell 5.x

• Solaris 8.x and above*

*Adapters may be required.

KVM Switches

The IP Device is compatible with the following Belkin KVM Switches:

• OmniView Quad-Bus Series

• OmniView SMB Series

• OmniView PRO2 Series

• OmniView SE Plus Series

The IP Device is also compatible with KVM switches with PS/2-console ports

from other manufacturers including, but not limited to, the following:

• Avocent Corporation

• Daxten

• Tripp Lite

• NTI

• ATEN

• Raritan

• Black Box

• Adder

• Compaq

• D-Link

• HP

• CCC Networks

• Rextron

• IBM

• Minicom

• Cybex

• Rose

• Emine

• KVM Partnership

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Overview

System Requirements

Keyboards

• PS/2-compatible

Mice

• PS/2-compatible with 2, 3, 4, or 5 buttons

• PS/2-compatible wireless and optical mice

Monitors

• CRT and LCD (with VGA support)

Remote-Console Software

The SMB Remote IP Device may be accessed remotely over a TCP/IP

connection from computers using the following web browsers and OS platforms:

• Microsoft Internet Explorer 6.0 and above with ActiveX support

• Windows 2000, XP, or Server 2003

• Windows Vista**

**Internet Explorer must be run under administrator mode due to extra security

for ActiveX plug-ins under Windows Vista.

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Overview

Unit Display Diagrams

Front View

Ethernet

Port

PS/2 Mouse

Console Port

VGA Monitor

Console Port

PS/2 Keyboard

Console Port

Back View

Go Local/

Reset Button

Serial-Device Port

KVM/Server

Port

Power

Jack

Power

Status LED

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Overview

Specifications

Part No.:

F1DP101M

No. of Users Supported:

Enclosure:

1 digital or 1 local

Aluminum

Power Requirements:

3.3V DC, 1.3A power adapter

(center-pin negative)

Video-Resolution Support:

Local analog port: Up to 1600x1200 @ 75Hz

Digital port: Up to 1600x1200 @ 75Hz

Console Keyboard Emulation: PS/2

Console Mouse Emulation:

Console Keyboard Input:

Console Mouse Input:

Console Monitor Port:

KVM/Server Port:

Ethernet Port:

PS/2

MiniDIN6 (PS/2)

HDDB15 female (VGA)

HDDB15 female*

RJ45 (10/100Base-T connection)

128-bit SSL encryption

0.31Mbps**

Security:

Typical Bandwidth:

Serial-Device Port:

Power Connection:

Port Selectors:

LED Indicators:

Dimensions:

RJ45

IEC

8 and 16 respectively for 8- and 16-port models

1.1 x 4.1 x 3.1 in. (28 x 104 x 79mm)

0.5 lbs. (0.2kg)

Weight:

Operating Temp:

Storage Temp:

32° to 104° F (0° to 40° C)

-40° to 158° F (-40° to 70° C)

0-80% RH, non-condensing

2 years

Humidity:

Warranty:

*The IP Device may be connected to any KVM switch or individual server with

PS/2 keyboard and mouse console ports.

**Typical bandwidth is defined as typical “non-intensive” administrative use at

16-bit color, 1024x768 resolution.

Note: Specifications are subject to change without notice.

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Hardware Installation

Pre-Configuration

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(Typical configuration)

Where to place the IP Device:

The IP Device includes a mounting bracket and is designed for stand-alone or 0U

rack-mount installation.

Consider the following when deciding where to place the Switch:

• whether or not you intend to use the included bracket

• the lengths of the cables attached to your keyboard, monitor, and mouse

• the location of your KVM switch or server in relation to your console

• the lengths of the cables you use to connect your IP Device to the KVM switch

or server

Warning: Avoid placing cables near fluorescent lights, air-conditioning

equipment, or machines that create electrical noise (e.g., vacuum cleaners).

You are now ready to begin installation of your IP Device. The following

sections (pages 10–14) provide complete instructions for the hardware

setup of the IP Device to a KVM switch or individual server.

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Hardware Installation

Step 1 Mounting the IP Device (optional)

Note: Before you begin, locate the MAC address and device number on the

bottom of the IP Device. You will need these numbers later in the installation

process, so it is highly recommended that you record these numbers below

before mounting the IP Device to your rack.

MAC Address

Device Number

1.1 Attach the included mounting bracket to either side of the IP Device.

(Refer to diagram below.)

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1.2 Mount the IP Device to the rear post of your rack.

(Refer to diagram below.)

Note: Mounting screws for the rack are not included. Please use the specified

screws from your rack’s manufacturer.

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Hardware Installation

Step 2 Connecting the Console to the IP Device

2.1 Connect your monitor VGA cable to the monitor port on the front of the

IP Device labeled “

.” (Refer to diagram below.)

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2.2 Connect your keyboard and mouse PS/2 cables to the keyboard

and mouse ports on the front of the IP Device. (Refer to diagram below.)

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Hardware Installation

2.3 Locate and connect a cable from your local area network to the

RJ45 Ethernet port on the back of the IP Device. (Refer to

diagram below.)

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Step 3 Connecting the KVM Switch or Server

to the IP Device

3.1 Make sure your KVM switch and all connected servers are powered off.

3.2 Using the included KVM cable kit, connect the single DB15 connector

to the “KVM In” port on the back of the IP Device. (Refer to

diagram below.)

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Hardware Installation

3.3 Using the other end of the cable kit, connect the VGA and PS/2 cables

to the console monitor, keyboard, and mouse ports on your KVM switch

or server. (Refer to diagrams below.)

Connecting to a KVM Switch

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Connecting to a Server

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Hardware Installation

Step 4 Powering Up the Systems

4.1 Attach the power adapter to the IP Device and connect it to a

power source to power up the IP Device. (Refer to diagram below.)

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4.2 Power on the KVM switch or server connected to the IP Device. The IP

Device emulates both a mouse and a keyboard on each port, and allows

your KVM switch or server to boot normally.

4.3 Power on all servers connected to your KVM switch.

4.4 Check that the local keyboard, monitor, and mouse are

working normally.

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Remote Installation

Initial Settings

The following section provides instructions for setting the IP address for the

OmniView SMB Remote IP Device.

Step 1 Identifying the IP Address

Once your IP Device has been connected to your network and is powered

up, a Dynamic Host Configuration Protocol (DHCP) server on your network

will automatically assign the IP Device an IP address, gateway address, and

subnet mask.

To identify the IP address on your network, use the MAC address or unique

device number located on the back of the IP Device. If no DHCP server is found

on your network, the IP Device will boot with the following static IP address:

192.168.2.155.

If you want to connect more than one IP Device to the same network and there is

no DHCP server available, connect each IP Device to your network one at a time

and change the static IP address of each unit before connecting the next unit.

Note: If a DHCP server later becomes available on your network, the

IP Device will take a new IP address from the DHCP server. To keep

the original static IP address, you will need to disable DHCP (see

page 19).

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Remote Installation

Step 2 Logging into the Web Interface

To log into the web interface:

1. Open your web browser (Internet Explorer version 6.0 or above is

required). If you are using Windows Vista, you must run Internet

Explorer in administrator mode. In order to run Internet Explorer in

administrator mode, right-click on Internet Explorer and select “Run

as Administrator”.

2. Type in the IP Device’s IP address in the address field, using this format:

https://192.168.2.155/config. The login page will appear (see Fig. 1).

Bookmark the page for easy reference.

Note: HTTPS is used for communication over an encrypted secure socket

layer (SSL) mechanism.

Fig. 1 Login Page

3. Type in the following default user name and password (case-sensitive):

User

Password

admin

SMBremote

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Remote Installation

4. Click

. The web interface will open at the Network-Configuration

page (see Fig. 2).

Fig. 2 Network-Configuration Page

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Remote Installation

Step 3 Network Configuration

When first connecting to the IP Device’s HTTPS configuration page, two browser

security warnings may appear. Click “Yes” on both warnings.

Note: The first security warning only occurs once per client machine. This is

when the Belkin root certificate is installed. The second warning can be avoided

by adding a line to your Windows “hosts” file (typically at \winnt\system32\

drivers\etc\hosts—edit using Notepad). The line format should be

“IP address-any-name.kvm.net”.

(For example: 192.168.2.155 BelkinSMB.kvm.net.)

Device Name

Type in a name you would like to assign the IP Device. The default device name

consists of the letter “D” followed by the 7-digit device number located on the

back of the IP Device.

Three TCP Ports

Choose three Transmission Control Protocol (TCP) ports, and type in the provided

fields. The default ports are 900, 901, and 902. This is suitable for the majority

of installations. However, you can enter any value for TCP ports, from 800 up to

65535. This applies to all three fields.

Note: Your firewall or router security access list must enable inbound

communication through the selected TCP ports for the IP Device’s address. Ports

80 and 443 are used for standard Web communication and should be open. For

client-computer access from a secured LAN, the selected ports should be open

for outbound communication.

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Remote Installation

Enable DHCP

When this box is checked (default setting), a DHCP server on your network is

enabled to assign an IP address to the IP Device. When this box is not checked

(recommended), you can assign a static IP address to the IP Device.

Set a Static IP

If you choose not to use DHCP, uncheck the “Enable DHCP” box, then enter

the IP address, subnet mask, and default gateway for LAN, as provided by your

network administrator.

Note: If you enter a static IP address without unchecking the “Enable DHCP”

box, the static IP address will not work and DHCP will remain enabled.

Note: Where you have access to the server, your configured (or default) device

name will appear on the DHCP server’s list, making it easy to locate.

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Remote Installation

Step 4 User Settings

In the User-Profile page, you can create and edit up to 25 different user

accounts. To open the page, click “User Settings” under “Administration” in the

far-left menu (see Fig. 3).

Fig. 3 User-Profile Page

There are three levels of user access:

Administrator

An administrator has unrestricted access to all windows and settings and can

“take over” any active session (see page 30 for more details). An administrator

can change the name and password of all users.

User

A user can access and control target servers, but cannot use or have access to

the following:

• Advanced mouse settings

• Web configuration interface (found at https://IP Address/config)

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Remote Installation

View Only

A “view only” user is only allowed to view the screen of the target server without

keyboard and mouse control. Only limited options appear, such as “disconnect”.

A View Only icon will appear on the viewer’s local mouse pointer to indicate

this status.

Note: Only one administrator can log in to the Configuration page at a time. The

IP Device can support up to eight simultaneous viewers to a remote session, but

only the administrator can take control of the server.

To add a new user:

1. Click

and type in a user name and password. The password must

be at least six characters (letter or numbers) and must not include the user

name, even if other characters are added. Depending on the security level

chosen, the user name and password parameters are different. (See

page 26 for more details.)

2. Select the permission type from the Permission box.

3. Click

of users.

to save the changes. The new user will appear in the list

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Remote Installation

To edit a user:

1. Select the user from the list.

2. Click

. You can now change all the available parameters—user

name, permission type, and password.

3. Click to save the changes.

Note: For security, you should change the password for the default

“admin” user name.

To delete a user:

1. Select the user from the list.

2. Click

3. Click

to save the changes.

Blocking a standard user and “View Only” user

An alternative to deleting a user is “blocking.” This means that the user’s name

and password remained stored, but the user is unable to access the system.

To block a user:

1. Select the user from the list.

2. Check the “Block” box.

3. Click

to save the changes.

Note: For security purposes, we recommend that you delete administrator

accounts and not use this blocking feature.

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Remote Installation

Step 5 Switch Configuration

When a KVM switch is connected to the IP Device, you must specify the

manufacturer and model of the switch in the “Switch Configuration” section.

The Switch-Configuration page allows you to specify the KVM Switches

attached to the IP Device. To open the page, click “Switch Configuration” under

“Administration” in the far-left column (see Fig. 4).

Fig. 4 Switch-Configuration Page

Note: By default, the Switch-Configuration page assumes that the IP Device is

connected to a single server. The page displays a single server-name field.

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Remote Installation

To specify and name servers:

1. Click next to the “Manufacturer” and “Model” fields field and select the

KVM-switch configuration that best suits your configuration.

2. Click . The number of possible connected servers will appear in the

Server Name section.

3. Change the name of each connected server by highlighting the server and

typing in a new name.

4. Click

. to save the changes.

Note: You will need to change the name of every server you want to access.

Server names left as “UNUSED” cannot be accessed.

Installing new Switch-Definition Files (SDFs)

If your KVM switch-configuration type is not listed in the drop-down list, contact

Belkin Technical Support at (800) 282-2355 to request an updated SDF with the

desired KVM-configuration list.

To install the SDF:

1. Load the file onto the client computer.

2. Click

to locate the new SDF.

3. Click “Install” to update the Switch with the new file.

Note: If you change the hot-key sequence in the KVM Switch to “Print Screen”,

“Ctrl”, or “F12”, you must load a new switch-definition file (SDF) for the

corresponding hot key. The SDF can be downloaded from

www.belkin.com/support.

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Remote Installation

Step 6 Serial Settings

The SMB Remote IP Device supports one serial device, which can be attached

using the included serial cable. The serial device can be accessed remotely via

the IP Device’s VT100 serial terminal emulation.

If you have a serial device connected to the Switch, such as a power distribution

unit (PDU), you must configure the serial (RS232) settings. To open the

Serial-Settings page, click “Serial Settings” under “Administration” in the far-left

menu (see Fig. 5).

Fig. 5 Serial-Settings Page

To configure your serial device:

1. Type in the name of the serial device.

2. Using the drop-down menus, select the correct baud rate, parity, and

data-and stop-bit parameters for the device.

3. Check the “Show” box. This will make the serial device appear in the list of

servers and devices that can be accessed through the quick-access toolbar.

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Remote Installation

Step 7 Security Settings

The Security-Settings page allows you to configure security features for the IP

Device. To open the Security-Settings page, click “Settings” under “Security” in

the far-left menu (see Fig. 6).

Fig. 6 Security-Settings Page

You can configure the following security features:

Account Blocking

Specify the number of invalid login attempts allowed before the user is

locked out.

Password Policy

Choose between a standard- or high-security password policy. The table below

shows the parameters of the two options available. Check the box to enable the

high-security password policy, or leave unchecked to enable the

standard-security policy.

Standard-Security Password

High-Security Password

6 characters or more

8 characters or more; must include at

least 1 digit and 1 uppercase letter, and 1

of the following “special” characters:

!@#$%^&*()_-+={[}]”’:;?/><

Must not include the user name

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Remote Installation

Idle Timeout

Select the maximum time allowed for inactivity before the user is disconnected

from the remote session. Choose “No Timeout” to disable the Idle Timeout

feature. By default, the timeout inactivity period is set to 10 minutes.

SSL Certificate

You can install your company’s own SSL certificate to protect data transferred

over the Internet between your servers and remote console. To open the

SSL-Certificate page, click “SSL Certificate” under “Security” in the far-left menu

(see Fig. 7).

Fig. 7 SSL-Certificate Page

To install an SSL certificate:

1. Click

next to the Certificate-File field to locate the *.cer file.

2. Click

next to the Private-File field to locate the private-key file.

3. Type the “private key” password in the Key-Password field.

4. Click to complete and upload the files.

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Remote Installation

Maintenance

Firmware Upgrade

You can upgrade the IP Device’s firmware to take advantage of new features

or fixes as they become available. Visit www.belkin.com/support to check for

firmware updates.

To upgrade firmware:

1. Download and save the firmware file on the client computer.

2. Select “Firmware Upgrade” under “Maintenance” in the far-left menu of the

web interface. The Firmware-Upgrade page will appear (see Fig. 8).

3. Click

to locate and install the firmware file.

4. Click “Start Upgrade”.

5. Once the upgrade is complete, click “Reboot” immediately. The unit

should reboot. After about 30 seconds, the Login page should appear.

Fig. 8 Firmware-Upgrade Page

Note: Depending on the type of firmware upgrade, the following settings

may be erased: user settings, switch-configuration settings, mouse and video

adjustments, and RS232 serial-device settings. For more information, refer to

the firmware release notes. The network settings will remain intact.

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Remote Installation

Restore Factory Settings

You can restore the IP Device to its original factory settings. This restores the

original parameters, resetting all the information added by the administrators,

including: network settings, servers, switches, users, and passwords. You also

have the option to preserve network settings, as explained below.

WARNING! Once data has been reset, it cannot be retrieved.

To restore factory settings:

1. Select “Restore Factory Settings” in the far-left menu. The

Restore-Factory-Settings page will appear (see Fig. 9).

2. Check the Preserve-Network-Settings box if you would like to preserve the

network settings.

3. Click

Fig. 9 Restore-Factory-Settings Page

Logging Out

To exit the Configuration page and close the session, click

Only one administrator can log into the Configuration area at a time. An idle

timeout of 30 minutes terminates the session.

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Using the Remote IP Device

Starting a Remote Session

To start a remote session:

1. At a client computer, open Internet Explorer (version 6.0 or above) and type

the IP Device’s IP address (https:// IP address).

Note: If you are using Windows Vista, you must run Internet Explorer in

administrator mode. In order to run Internet Explorer in administrator mode,

right-click on Internet Explorer and select “Run as administrator”.

2. When the Login screen appears, type in your user name and password,

and click

. By default, the user name is “admin” and the password is

“SMBremote” (both are case-sensitive).

3. If it is your first time connecting, you will be prompted to install the Belkin

certificate and the Microsoft ActiveX control. You must have administrator

privileges on your client computer to install the ActiveX control.

4. The screen of the currently selected server on the IP Device’s will appear.

The quick-access toolbar will also appear on the right side of the screen.

5. If the target server is currently being accessed by another user, a dialog box

will appear, giving you the option to “Take Over”, “View Only”, or “Cancel”

(see Fig. 10). Select one of these options. An administrator has the option

to take control over any server. A user only has this option when the current

session is run by another user, but not by an administrator. The dialog box

will not appear for a “view only” user.

Fig. 10 Server-Access Dialog Box

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Using the Remote IP Device

Full-Screen Mode

You can work on the target server in full-screen mode, just as if you were

connected to the server locally.

To work in full-screen mode:

1. Ensure that the client computer has the same screen resolution as the

target server.

2. Press “F11”. The Internet Explorer window will disappear, leaving the

Internet Explorer menu bar at the top.

3. Right-click the Internet Explorer menu bar and check “Auto-Hide”.

The Internet Explorer menu bar will disappear and you will be in

full-screen mode (see Fig. 11).

4. To exit full-screen mode, press “F11”, or move your cursor to the

top of the window to display the Internet Explorer toolbar and click the

“Restore” button.

Fig. 11 Example of Full-Screen Mode

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Using the Remote IP Device

Using the Quick-Access Toolbar

The quick-access toolbar provides an easy method for changing settings and

switching servers (see Fig. 12).

Fig. 12 Quick-Access Toolbar

Icon Function

Minimize or maximize the toolbar

Disconnect the remote session

Configure the mouse and change settings

Configure the keyboard and change settings

Adjust the video settings

Adjust the bandwidth settings

Select which server to access

Hide or display the toolbar; right-click to open

additional features

Moving or Hiding the Quick-Access Toolbar

The quick-access toolbar can be dragged and placed anywhere on the browser’s

screen. To hide the toolbar, double-click

or press “F9”. To display the toolbar,

repeat the same action. To minimize or maximize the toolbar, click

Disconnecting the Remote Session

To disconnect the session, click . You may close the browser after

you disconnect.

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Using the Remote IP Device

Mouse Configuration and Settings

Mouse-Pointer Alignment

When working remotely at the client computer, two mouse pointers will appear:

one for the client computer and one for the target server. The client computer’s

mouse pointer will appear on top of the target server’s. The mouse pointers

should be synchronized (aligned). If they are not synchronized, follow the

instructions below.

To align mouse pointers:

1. In the quick-access toolbar, click

2. Select “Align” or press “Ctrl+M”.

Mouse-Pointer Calibration

(Note: This option is not necessary for Windows operating systems.)

A target server may have a different mouse-pointer speed than the client

computer. Calibration automatically discovers the mouse speed of the target

server and aligns the two pointers. When you calibrate pointers, the IP Device

saves the alignment, so calibration is only needed once per target server.

To calibrate mouse pointers:

1. In the quick-access toolbar, click

2. Select “Calibrate”.

Note: If the video-noise level is above zero, calibration may not work properly.

Go to “Video Adjustment” and try to eliminate the noise by pressing “Audio

Video Adjust”, or by adjusting the bars in “Manual Video Adjust”, then perform

the mouse calibration again.

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Using the Remote IP Device

Manual Settings

You must manually synchronize the mouse pointers if:

• the mouse setting on the target server was ever changed, or

• the operating system on the target server is Windows 2000, Linux, Novell ,

SCO UNIX, or Sun Solaris .

™

To manually synchronize mouse pointers:

1. In the quick-access toolbar, click

2. Select “Manual Settings”. The Mouse-Settings box will appear (see Fig. 13).

Fig. 13 Mouse-Settings Box

3. Select the target server’s operating system and click “OK”. Instructions and

sliders will appear.

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Using the Remote IP Device

4. Follow the instructions and set any relevant sliders to the same values as

set in the target server’s mouse properties.

Examples: For servers running on Windows XP, go to the Mouse settings

in the Control Panel and uncheck “Enhance pointer precision” (see Fig. 14).

Fig. 14 Mouse-Pointer Options (Windows XP)

For servers running on Windows NT, if mouse properties were

ever changed—even if they were returned to their original

state—uncheck “Default”.

5. Click “OK”. The mouse pointers should now be synchronized.

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Using the Remote IP Device

Advanced-Mouse Emulation

In the Advanced-Mouse settings, you can set the type of mouse you would like

the IP Device to emulate.

Note: Belkin recommends that you NOT change the advanced settings unless

there is erratic mouse behavior (i.e., if the mouse is making random clicks and

jumping arbitrarily around the screen).

To change the mouse-emulation settings:

1. Click

. The Mouse-Emulation box will appear (see Fig. 15).

Fig. 15 Mouse-Emulation Box

2. Select the type of mouse physically connected to the local console port on

the IP Device.

3. In the Max Rate box, choose the maximum mouse-report rate. For

Sun Solaris systems, the default rate is 20 in order to support older

Sun versions.

4. Click “OK”.

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Using the Remote IP Device

Keyboard Configuration and Settings

You can define and transmit a keyboard sequence directly to the target server,

without affecting the client computer.

To transmit a keyboard sequence:

1. In the quick-access toolbar, click

2. Select a key sequence to transmit to the target server.

For example, if you select the “Ctrl-Alt-Del” keyboard sequence for the target

server, it will allow you to initiate the server’s shutdown/login process from your

client computer.

To add a keyboard sequence:

1. In the quick-access toolbar, click

2. Click “Add/Remove”. The Special-Key-Manager box will appear

(see Fig. 16).

Fig. 16 Special-Key-Manager Box

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Using the Remote IP Device

3. Click “Add Predefined”. A list of sequences will appear.

4. Select the desired sequence and click “OK”. The sequence will appear in

the Special-Key-Manager box.

5. Click “OK”. The sequence will now appear in the Keyboard-Key-

Sequence list.

To record a keyboard sequence:

1. In the quick-access toolbar, click

2. Click “Add/Remove”. The Special-Key-Manager box will appear.

3. Click “Record New”. The Add-Special-Key box will appear (see Fig. 17).

4. Assign a name to the key sequence in the Label box.

5. Click “Start Recording”, then click your mouse cursor on the

recording window.

6. Press the desired keys. The keys will appear in the box.

7. Click “Stop Recording”.

8. Click “OK” to complete and save the sequence.

Fig. 17 Add-Special-Key Box

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Using the Remote IP Device

Video Configuration and Settings

Refresh

You may need to refresh the video image when changing the display attributes

of a target server.

To refresh the video settings:

1. In the quick-access toolbar, click

2. Select “Refresh” or press “Crl+R”.

Manual Video Adjust

You may want to manually adjust video to fine-tune the target-server video

settings, to adapt to a noisy environment or a non-standard VGA signal, or

when using a full-screen DOS/CLI mode.

To adjust the video manually:

1. In the quick-access toolbar, click

2. Select “Manual video adjust”. A slider bar will appear (see Fig. 18). A red

frame will also appear around the screen. This represents the screen area

according to the server’s screen resolution.

3. Move the sliders to adjust and change the displayed image. Click in the

area of the sliders for fine-tuning.

• Brightness/Contrast—adjusts the brightness and contrast of the

displayed image

• Horizontal Offset—defines the starting position of each line on the

displayed image

• Vertical Offset—defines the vertical starting position of the

display image

• Phase—defines the point at which each pixel is sampled

• Noise Level—represents the video noise when a static screen

is displayed

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Using the Remote IP Device

Fig. 18 Manual Video-Adjust Bar

Auto Video Adjust

To adjust the video automatically:

1. Open Internet Explorer (or similar) in the background.

2. In the quick-access toolbar, click

3. Select “Auto video adjust”.

The process will take a few seconds. If the process runs for more than three

seconds, there may be an abnormal noise level. Check the video cable and verify

that no dynamic-video application is running on the target server’s desktop.

Perform this procedure where necessary for each target server or new

screen resolution.

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Using the Remote IP Device

Performance Settings (Bandwidth)

You can adjust the bandwidth settings on the IP Device to give you the desired

compression and color-support levels for your remote sessions.

To change the bandwidth settings:

1. In the quick-access toolbar, click on

appear (see Fig. 19).

. The Performance-Settings box will

Fig. 19 Performance-Settings Box

2. Select one of the following bandwidth options:

• Adaptive—Automatically adapts to the best compression and colors

based on activity.

• Low—Provides high compression and 16-color support.

• Medium—Provides medium compression and 256-color support.

Medium is recommended when accessing the Switch over an

Internet connection.

• High—Provides low compression and high, 16-bit color support. This

setting provides optimal performance when working on a LAN.

• Custom—Allows you to select your own compression and

color-support levels. Choose between Low, Medium, and High

compression, and 16-, 256-, and High (16-bit) color support.

3. When finished, click “OK” to save the setting. The screen of the last

accessed target server will appear.

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Using the Remote IP Device

Selecting a Server

The quick-access toolbar allows you to easily select and switch to any server

connected to the Switch or daisy-chain configuration.

To connect to a different server:

1. In the quick-access toolbar, click

servers will appear (see Fig. 20). If a serial device is connected to the IP

or right-click

. A list of connected

Device, it will also appear on the list.

2. Select the desired server or serial device. The screen of the server or the

serial-device window will appear.

Fig. 20 Server-Selection Menu

Note: If security is enabled on the KVM switch, remote switching will not be

allowed through the quick-access toolbar.

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Using the Remote IP Device

Additional Features

When you right-click

in the quick-access toolbar, a menu will appear.

From this menu you can access your connected servers. The menu also

provides the following features:

• Disconnect—Disconnects the remote session.

• About—Verifies the current version of software/firmware of your IP Device.

• Local Settings—Opens the Client-Configuration box.

• Pointer Type—Lets you change the client-computer mouse pointer to

appear as a dot, or to not appear at all.

• Hide Toolbar—Hides the quick-access toolbar starting with the next

remote session. To toggle the toolbar on and off, press “F9”.

• Full-Screen Mode—Makes the screen appear in full-screen mode

starting with the next remote session. To toggle the full-screen mode on

and off, press “F11”.

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Using the Remote IP Device

Restoring Factory Defaults

The “Restore Factory Settings” section on page 29 explains how to restore

factory settings from the web interface. When you cannot access the system

(you have forgotten the user name, IP address, or password), you can restore

factory defaults from the IP Device.

To restore factory defaults:

1. Press and hold down the “Go-Local” button on the back of the IP Device for

five seconds while powering up the IP Device. The IP Device will boot up

in safe mode.

2. Wait 30 seconds for the IP Device to reboot.

3. Log in with the default IP address of the unit:

http://192.168.2.155/config

The blank login screen will appear (no background picture).

Note: Do not start the IP address with https.

4. Type in the following default user name and password (case-sensitive), and

click “Login”. This user name and password only work immediately after the

reset procedure described above.

Safe-Mode User Safe-Mode Password

admin

SAFEmode

5. From the menu, select “Restore Factory Settings”. A warning will appear

advising you that all device data will be erased.

6. Click “Restore”. The factory defaults will be restored. When the process

finishes, you will be prompted to reboot.

7. Click “Reboot” to restart the IP Device.

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Frequently Asked Questions

What operating systems does the IP Device support?

The IP Device will support operating systems that run on a PS/2 platform.

Operating systems include, but are not limited to, DOS; Windows 2000, NT,

XP, 2003 Server; Sun; Solaris; Novell; and Linux.

Does the Switch support Microsoft IntelliMouse ?

The IP Device supports mice from Microsoft, Logitech , Kensington , etc., and

Belkin. Please contact Belkin Technical Support for compatibility issues you

may experience.

What is the maximum video resolution that the

IP Device supports?

The advanced video circuit in the IP Device supports a maximum resolution

of up to 1600x1200@75Hz. Increasing the cable length from your IP Device to

your KVM switch or server will result in lower resolution support.

Do I have to install any software to use the IP Device?

No, the IP Device does not require any drivers or software to be installed in

your servers. Simply connect the IP Device to your KVM switch or server

using the included PS/2 cable kit, and then attach one keyboard, monitor, and

mouse to the console ports, and it is ready for use.

Does the IP Device support Linux?

Yes, the IP Device works with Red Hat and other Linux distributions

configured for PS/2 or USB support.

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Frequently Asked Questions

What communication ports does the IP Device use so it

can be accessed remotely?

Five ports have to be open to remotely connect to the IP Device. Ports 80

and 443 are used for standard web communication. Three consecutive ports

are used to send the remote video. These can be user-defined. By default,

ports 900, 901, and 902 are used.

Hz¶

56 60 65 66 70 72 73 75 76 85 86

640x480

720x400

800x600

1024x768

1152x864

1152x900

1280x720

1280x768

1280x960

1280x1024

1600x1200

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Troubleshooting

Problem:

The Remote console login page will not display on my browser.

Solution:

• Verify that you are using Microsoft Internet Explorer 6.0 or higher.

• Verify that the ActiveX plug-in is installed and enabled for the web browser.

• A firewall may prevent access to the remote console. Verify that default ports

900, 901, and 902 for both HTTP and HTTPS are open. If you have selected

your own ports, verify that the three consecutive ports are open based on the

first port number you selected.

Problem:

The mouse does not sync after I align the mouse using the

quick-access toolbar.

Solution:

• In the quick-access toolbar, click the “mouse” icon and select “Manual

Settings”. Check that the correct operating system and mouse settings are

selected. Refer to page 34.

• Use the quick-access toolbar and select “Auto video adjust” under “Video

Settings”. Refer to page 39.

Problem:

I can’t switch to a different server using the server list on the

quick-access toolbar.

Solution:

• If you have changed the hot key in the KVM switch, make sure to upload a

new switch-definition file (SDF). Refer to page 24.

• Make sure you have named the server in the Switch-Configuration page.

Refer to page 23.

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Troubleshooting

Problem:

The video quality is bad and/or grainy.

Solution:

• Use the quick-access toolbar to refresh the video screen.

• Use the quick-access toolbar and select “Automated adjust” under “Manual

video adjust”. Refer to page 39.

Problem:

The video performance and/or mouse performance is slow.

Solution:

• Use the quick-access toolbar to refresh the video screen.

• Use the quick-access toolbar and select “Automated adjust” under “Manual

video adjust”. Refer to page 39.

Problem:

I forgot my password. How can I reset the RIPM to factory defaults?

Solution:

• Refer to the “Restoring Factory Defaults” section on page 44.

Problem:

I changed the LAN settings to a static IP address, but I cannot get into the

web interface through the new IP address.

Solution:

• Make sure you uncheck the “Enable DHCP” box.

• Check whether the computer you are using to access the web interface has an

IP address in the same domain as the new IP address to which you set your

IP Device.

• Refresh your browser or clear your browser’s cache.

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Glossary

The following definitions are used throughout this User Manual.

Client Computer: The computer being used to access the Switch remotely over

a TCP/IP connection.

Console: The all-in-one term for the keyboard, video monitor, and mouse

connected to a KVM switch.

Console Port: Receptors for the console to connect to the KVM switch.

Control: When discussing switching between ports, control means that the

console is capable of sending input to the server. Control requires that the

console also has focus on the port, and is viewing it.

DDC: Short for Display Data Channel, a VESA standard for communication

between a monitor and a video adapter. Using DDC, a monitor can inform a

computer’s video card about its properties, such as maximum resolution and

color depth, to ensure that the user is presented with valid options for

configuring the display.

DHCP: Dynamic Host Configuration Protocol. An Internet protocol that allows

nodes to dynamically acquire (“lease”) network addresses for periods of

time rather than having to pre-configure them. DHCP greatly simplifies the

administration of large networks, and networks in which nodes frequently join

and depart.

Daisy-Chain: A configuration of multiple KVM switches that are connected one

to another in a series. A KVM-switch daisy-chain uses common settings to allow

seamless, complex interactions between multiple consoles for control over

many servers.

Host Computer: The computer connected directly (locally) to the IP Device.

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Glossary

KVM: Literally “Keyboard Video Mouse”, this term refers to technology

that allows two or more computers to be controlled by one keyboard,

video monitor, and mouse; some switches that use KVM technology

enable sharing of other peripherals such as audio speakers, microphones,

and printers.

KVM Switch: A device that allows a user to access and control multiple servers

from a single console. It has at least one console port and multiple server ports.

MAC: Media Access Control. In computer networking, a MAC address is a

unique identifier attached to most forms of networking equipment.

Port: An interface receptor on a server through which you can attach a device or

plug in a device cable.

SSL: Secure Sockets Layer. Cryptographic protocols that provide secure

communications on the Internet for such things as email and Internet banking.

TCP/IP: Transmission Control Protocol/Internet Protocol. Shorthand for the suite

of rules defining the format devices use to communicate over the Internet.

Target Server: The server currently being accessed and controlled by the user

from a local or remote console.

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Information

FCC Statement

Declaration of Conformity with FCC Rules

for Electromagnetic Compatibility

We, Belkin International, Inc., of 501 West Walnut Street, Compton CA 90220, declare under our

sole responsibility that the products:

F1DP101M

to which this declaration relates:

Comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)

this device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

CE Declaration of Conformity

We, Belkin International, Inc., declare under our sole responsibility that the

products F1DP101M, to which this declaration relates, are in conformity with

Emissions Standard EN55022 and with Immunity Standard EN55024, LVP

EN61000-3-2, and EN61000-3-3.

ICES

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil

numérique de la classe B est conforme á la norme NMB-003 du Canada.

Belkin International, Inc., Limited 2-Year Product Warranty

What this warranty covers.

Belkin International Inc. (“Belkin”) warrants to the original purchaser of this

Belkin product that the product shall be free of defects in design, assembly,

material, or workmanship.

What the period of coverage is.

Belkin warrants the Belkin product for two years.

What will we do to correct problems?

Product Warranty.

Belkin will repair or replace, at its option, any defective product free of charge

(except for shipping charges for the product).

What is not covered by this warranty?

All above warranties are null and void if the Belkin product is not provided

to Belkin for inspection upon Belkin’s request at the sole expense of the

purchaser, or if Belkin determines that the Belkin product has been improperly

installed, altered in any way, or tampered with. The Belkin Product Warranty

does not protect against acts of God (other than lightning) such as flood,

earthquake, war, vandalism, theft, normal-use wear and tear, erosion,

depletion, obsolescence, abuse, damage due to low voltage disturbances

(i.e. brownouts or sags), non-authorized program, or system equipment

modification or alteration.

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Information

How to get service.

To get service for your Belkin product you must take the following steps:

1. Contact Belkin, at 501 W. Walnut St., Compton CA 90220, Attn: Customer

Service, or call (800)-223-5546, within 15 days of the Occurrence. Be

prepared to provide the following information:

a. The part number of the Belkin product.

b. Where you purchased the product.

c. When you purchased the product.

d. Copy of original receipt.

2. Your Belkin Customer Service Representative will then instruct you on

how to forward your receipt and Belkin product and how to proceed with

your claim.

Belkin reserves the right to review the damaged Belkin product. All costs of

shipping the Belkin product to Belkin for inspection shall be borne solely by

the purchaser. If Belkin determines, in its sole discretion, that it is impractical

to ship the damaged equipment to Belkin, Belkin may designate, in its sole

discretion, an equipment repair facility to inspect and estimate the cost to

repair such equipment. The cost, if any, of shipping the equipment to and

from such repair facility and of such estimate shall be borne solely by the

purchaser. Damaged equipment must remain available for inspection until the

claim is finalized. Whenever claims are settled, Belkin reserves the right to be

subrogated under any existing insurance policies the purchaser may have.

How state law relates to the warranty.

THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN. THERE

ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY

LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF

QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,

AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO

THE TERM OF THIS WARRANTY.

Some states do not allow limitations on how long an implied warranty lasts, so

the above limitations may not apply to you.

IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL,

DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS,

BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF

THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES.

This warranty gives you specific legal rights, and you may also have other

rights, which may vary from state to state. Some states do not allow the

exclusion or limitation of incidental, consequential, or other damages, so the

above limitations may not apply to you.

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OmniView SMB

Remote IP Device

Belkin Tech Support

Belkin Ltd.

US: 800-223-5546 ext. 2263

310-898-1100 ext. 2263

UK: 0845 607 77 87

Australia: 1800 235 546

New Zealand: 0800 235 546

Singapore: 65 64857620

Europe: www.belkin.com/support

4 Pioneer Avenue

Tuggerah Business Park

Tuggerah, NSW 2259, Australia

+61 (0) 2 4350 4600

+61 (0) 2 4350 4700 fax

Belkin B.V.

Boeing Avenue 333

Belkin International, Inc.

501 West Walnut Street

Los Angeles, CA 90220, USA

310-898-1100

1119 PH Schiphol-Rijk, The Netherlands

+31 (0) 20 654 7300

+31 (0) 20 654 7349 fax

310-898-1111 fax

Belkin Ltd.

Express Business Park, Shipton Way

Rushden, NN10 6GL, United Kingdom

+44 (0) 1933 35 2000

+44 (0) 1933 31 2000 fax

of respective manufacturers listed. Windows, Windows Vista, Internet Explorer, Microsoft,

NT, IntelliMouse, and ActiveX are either registered trademarks or trademarks of Microsoft

Corporation in the United States and/or other countries.

P75437

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