WMY 1048 LB1
Washing Machine
User’s Manual
Document Number
2820523789/ 02-05-14.(10:57)
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TABLE OF CONTENTS
1 General safety instructions
5
1.1 Life and property safety ------------------------------------------------------------------------------5
1.2 Children's safety--------------------------------------------------------------------------------------6
1.3 Electrical safety---------------------------------------------------------------------------------------6
1.4 Hot surface safety ------------------------------------------------------------------------------------7
2 Important instructions for environment
8
2.1 Compliance with WEEE Directive ---------------------------------------------------------------------8
2.2 Package information ---------------------------------------------------------------------------------8
3 Intended use
8
9
4 Your washing machine
4.1 Overview----------------------------------------------------------------------------------------------9
4.2 Package Contents ------------------------------------------------------------------------------------10
4.3 Technical specifications ------------------------------------------------------------------------------11
4.4 Installation--------------------------------------------------------------------------------------------12
4.4.1 Appropriate installation location-------------------------------------------------------------------------------- 12
4.4.2 Removing packaging reinforcement --------------------------------------------------------------------------- 12
4.4.3 Removing the transportation locks----------------------------------------------------------------------------- 12
4.4.4 Connecting water supply--------------------------------------------------------------------------------------- 13
4.4.5 Connecting the drain hose to the drain ------------------------------------------------------------------------ 14
4.4.6 Adjusting the feet----------------------------------------------------------------------------------------------- 15
4.4.7 Electrical connection ------------------------------------------------------------------------------------------- 15
4.4.8 Initial use ------------------------------------------------------------------------------------------------------- 15
4.5 Preparation -------------------------------------------------------------------------------------------16
4.5.1 Sorting the laundry--------------------------------------------------------------------------------------------- 16
4.5.2 Preparing laundry for washing --------------------------------------------------------------------------------- 17
4.5.3 Things to be done for energy saving --------------------------------------------------------------------------- 17
4.5.4 Loading the laundry -------------------------------------------------------------------------------------------- 18
4.5.5 Correct load capacity------------------------------------------------------------------------------------------- 18
4.5.6 Using detergent and softener ---------------------------------------------------------------------------------- 18
4.5.7 Tips for efficient washing--------------------------------------------------------------------------------------- 21
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TABLE OF CONTENTS
4.6 Operating the product --------------------------------------------------------------------------------22
4.6.1 Control panel --------------------------------------------------------------------------------------------------- 22
4.6.2 Display symbols ------------------------------------------------------------------------------------------------ 22
4.6.3 Programme and consumption table---------------------------------------------------------------------------- 23
4.6.4 Programme selection ------------------------------------------------------------------------------------------ 24
4.6.5 Programmes --------------------------------------------------------------------------------------------------- 24
4.6.6 Temperature selection------------------------------------------------------------------------------------------ 27
4.6.7 Spin speed selection ------------------------------------------------------------------------------------------- 28
4.6.8 Auxiliary function selection ------------------------------------------------------------------------------------- 29
4.6.9 End Time ------------------------------------------------------------------------------------------------------- 30
4.6.10 Starting the programme -------------------------------------------------------------------------------------- 31
4.6.11 Loading door lock--------------------------------------------------------------------------------------------- 31
4.6.12 Changing the selections after programme has started------------------------------------------------------- 31
4.6.13 Child Lock----------------------------------------------------------------------------------------------------- 33
4.6.14 Cancelling the programme ----------------------------------------------------------------------------------- 33
4.6.15 End of programme-------------------------------------------------------------------------------------------- 33
4.6.16 Adjusting the VOLUME level ---------------------------------------------------------------------------------- 33
4.7 Maintenance and cleaning ---------------------------------------------------------------------------34
4.7.1 Cleaning the detergent drawer--------------------------------------------------------------------------------- 34
4.7.2 Cleaning the loading door and the drum----------------------------------------------------------------------- 34
4.7.3 Cleaning the body and control panel--------------------------------------------------------------------------- 35
4.7.4 Cleaning the water intake filters-------------------------------------------------------------------------------- 35
4.7.5 Draining remaining water and cleaning the pump filter-------------------------------------------------------- 35
5 Troubleshooting
37
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1 General safety instructions
This section includes security instructions which may help prevent
the injuries and material damage risks. All kinds of warranties
shall be invalid if these instructions are not observed.
1.1 Life and property safety
u
Never place the product on a carpet-covered floor. Electrical parts
will get overheated since air cannot circulate from under the
device. This will cause problems with your product.
u
Unplug the product if it is not in use.
u
Always have the installation and repairing procedures carried out
by the Authorized Service Agent. Manufacturer shall not be held
liable for damages that may arise from procedures carried out by
unauthorized persons.
u
The water supply and draining hoses must be securely fastened
and remain undamaged. Otherwise, water leak may occur.
While there is still water inside the product, never open the loading
u
door or remove the filter. Otherwise, risk of flooding and injury
from hot water will occur.
Do not force open the locked loading door. Door can be opened a
u
few minutes after the washing cycle ends. In case of forcing the
loading door to open, the door and the lock mechanism may get
damaged.
u
Use detergents, softeners and supplements suitable for automatic
washing machines only.
u
Follow the instructions on the label of textiles and the detergent
package.
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1.2 Children's safety
u
This product can be used by the children who are at the age of 8
and over and the people whose physical, sensory or mental skills
are not fully developed or who do not have necessary required
experience and knowledge as long as they are supervised or
trained about the safe use of the product and its risks. Children
should not play with the device. Cleaning and maintenance works
should not be performed by children unless they are supervised
by someone.
u
Packaging materials may be dangerous for the children. Keep
packaging materials in a safe place away from reach of the
children.
Electrical products are dangerous for the children. Keep the
u
children away from the product when it is in use. Do not allow
them to play with the product. Use child lock to prevent children
from intervening with the product.
u
Do not forget to close the loading door when leaving the room
where the product is located.
store all detergents and additives in a safe place away from
u
the reach of the children by closing the cover of the detergent
container or sealing the detergent package.
1.3 Electrical safety
u
If the product has a failure, it should not be operated unless it is
repaired by the Authorized Service Agent. Risk of electric shock!
u
This product is designed to resume operating in the event of
powering on after a power interruption. If you wish to cancel the
programme, see "Cancelling the programme" section.
Plug the product into a grounded outlet protected by a 16 A
u
fuse. Do not neglect to have the grounding installation made
by a qualified electrician. Our company shall not be liable for
any damages that will arise when the product is used without
grounding in accordance with the local regulations.
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u
u
Do not wash the product by spraying or pouring water onto it! Risk
of electric shock!
Never touch the power cable plug with wet hands! Do not grab the
power cord to unplug the machine, always unplug it by holding
the socket with one hand, and pulling the plug with the other
hand.
u
u
Product should be unplugged during installation, maintenance,
cleaning and repair procedures.
If the power cable is damaged, it must be replaced by the
manufacturer, after sales service or a similarly qualified person
(preferably an electrician) or someone designated by the importer
in order to avoid possible risks.
1.4 Hot surface safety
While washing the laundry at high
temperatures, the loading door glass
will get hot. Considering this fact, during
washing operation keep the children away
from the loading door of the product to
prevent them touching it.
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2 Important instructions for environment
2.1 Compliance with WEEE Directive
This product complies with EU WEEE Directive (2012/19/EU). This product
bears a classification symbol for waste electrical and electronic equipment
(WEEE).
This product has been manufactured with high quality parts and materials
which can be reused and are suitable for recycling. Do not dispose of the
waste product with normal domestic and other wastes at the end of its service
life. Take it to the collection center for the recycling of electrical and electronic
equipment. Please consult your local authorities to learn about these collection centers.
Compliance with RoHS Directive:
The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does
not contain harmful and prohibited materials specified in the Directive.
2.2 Package information
Packaging materials of the product are manufactured from recyclable materials in
accordance with our National Environment Regulations. Do not dispose of the packaging
materials together with the domestic or other wastes. Take them to the packaging material
collection points designated by the local authorities.
3 Intended use
• This product has been designed for domestic use. It is not for commercial purposes or it
should not be used out of its intended use.
• The product must only be used for washing and rinsing of laundry that are marked
accordingly.
• The manufacturer waives any responsibility arisen from incorrect usage or
transportation.
• The service life of your product is 10 years. During this period, original spare parts will
be available to operate the appliance properly.
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4 Your washing machine
4.1 Overview
1
2
3
4
8
5
6
7
1- Power cable
2- Top panel
3- Control panel
4- Drain hose
5- Loading door
6- Filter cap
7- Adjustable feet
8- Detergent drawer
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4.2 Package Contents
11
12
10
9
b
c
a
16
14
15
13
9- Power cable
10- Drain hose
11- Transportation safety bolts *
12- Mains water inlet hose (One of the following filter types is used for the mains hose
connection.)
a- Electronical water shut-off
b- Mechanical water shut-off
c- Standard
13- Liquid detergent container**
14- User Manual
15- Blind plug***
16- Plastic plug group
*
Number of transportation safety bolts may change depending on the model of your machine.
** This may be supplied with the machine depending on the model of your machine.
*** This is supplied if your machine is equipped with double water inlet.
Figures in this manual are schematic and may not match the product exactly.
C
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4.3 Technical specifications
Supplier name or trademark
Beko
Model name
WMY 1048 LB1
Rated capacity (kg)
10
A+++
1400
84
Energy efficiency class / Scale from A+++ (Highest Efficiency) to D (Lowest Efficiency)
Maximum spin speed (rpm)
Height (cm)
Width (cm)
60
Depth (cm)
62.5
84
Net weight ( 4 kg.)
Single Water inlet / Double Water inlet
- / •
• Available
Electrical input (V/Hz)
220-240 V / 50Hz
10
Total current (A)
Total power (W)
2000-2350
9715
Main model code
Technical specifications may be changed without prior notice to improve the quality of the product.
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4.4 Installation
• Apply to the nearest authorized service agent for the installation of your product.
• Preparation of the location and electrical, tap water and waste water installations at the
place of installation is under customer's responsibility.
• Make sure that the water inlet and discharge hoses as well as the power cable are not
folded, pinched or crushed while pushing the product into its place after installation or
cleaning procedures.
• Make sure that the installation and electrical connections of the product are performed
by authorized service. Manufacturer shall not be held liable for damages that may arise
from procedures carried out by unauthorized persons.
• Prior to installation, visually check if the product has any defects on it. If so, do not have
it installed. Damaged products cause risks for your safety.
4.4.1 Appropriate installation location
• Place the product on a hard and level floor. Do not put it onto a carpet with high pile or
other similar surfaces.
• When the washing machine and drier are placed on top of each other, their total weight
–when loaded– amounts to 180 kilograms. Place the product on a solid and flat floor
that has sufficient load carrying capacity!
• Do not place the product on the power cable.
• Do not install the product in the environments where the temperature falls below 0 ºC.
• Leave a minimum space of 1 cm between the machine and the furniture.
• On a graduated floor, do not place the product next to the edge or on a platform.
4.4.2 Removing packaging reinforcement
Tilt the machine backwards to remove the packaging
reinforcement. Remove the packaging reinforcement by
pulling the ribbon. Do not make this operation alone by
yourself.
4.4.3 Removing the transportation locks
1
2
3
Loose all bolts with an appropriate wrench until they turn freely (C).
Remove the transport safety bolts by turning them slightly.
Insert the plastic covers in the bag containing the user manual to the openings on the
rear panel. (P)
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CAUTION: Remove the transportation safety bolts before operating the washing machine!
Otherwise, the product will be damaged.
A
C
Keep the transportation safety bolts in a safe place to reuse when the washing machine needs to be
moved again in the future.
Install the transport safety bolts in reverse order of the disassembly procedure.
Never move the product without the transportation safety bolts properly fixed in place!
4.4.4 Connecting water supply
The water supply pressure required to run the product is between 1 to 10 bars (0.1 – 10 MPa). It is
necessary to have 10 – 80 liters of water flowing from the fully open tap in one minute to have your
machine run smoothly. Attach a pressure reducing valve if water pressure is higher.
C
If you are going to use the double water-inlet product as a single (cold) water-inlet unit, you must
install the supplied stopper to the hot water valve before operating the product. (Applies for the
products supplied with a blind stopper group.)
CAUTION: Models with a single water inlet should not be connected to the hot water tap. In such a
case the laundry will get damaged or the product will switch to protection mode and will not operate.
A CAUTION: Do not use old or used water inlet hoses on the new product. It may cause stains on your
laundry.
Connect the special water supply hoses supplied with the product to the
water inlets on the product. Red hose (left) (max. 90 ºC) is for hot water
inlet, blue hose (right) (max. 25 ºC) is for cold water inlet.
Make sure that the hot and cold water taps are connected correctly when
the product is being installed. Otherwise, your laundry will come out hot at
the end of the washing process and wear out.
1
2
Tighten the nuts of the hose by hand. Never use a tool when tightening the nuts.
When hose connection is completed, check whether there is leak problems at the
connection points by opening the taps fully. If any leaks occur, turn off the tap and
remove the nut. Retighten the nut carefully after checking the seal. In order to prevent
the water leaks and resultant damages, keep the taps closed when you do not use
the product.
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4.4.5 Connecting the drain hose to the drain
• Attach the end of the drain hose directly to waste water drain, lavatory or bathtub.
CAUTION: Your drain house will be flooded if the hose comes out of its housing during water
discharge. Moreover, there is risk of scalding due to high washing temperatures! In order to prevent
A such situations and make sure that the machine performs water intake and discharge processes
without any problem, fix the drain hose securely.
• Connect the drain hose to a minimum height of 40 cm and a maximum height of 100
cm.
• In case the drain hose is elevated after laying it on the floor level or close to the ground
(less than 40 cm above the ground), water discharge becomes more difficult and the
laundry may come out excessively wet. Therefore, follow the heights described in the
figure.
• To prevent the waste water to go back into the machine again and to ensure easy
drainage, do not immerse the end of the hose into the waste water or do not insert it
into the drain for more than 15 cm. If it is too long, cut it short.
• The end of the hose should not be bent, it should not be stepped on and the hose must
not be pinched between the drain and the machine.
• If the length of the hose is too short, use it by adding an original extension hose. Length
of the hose may not be longer than 3.2 m. To avoid water leak failures, the connection
between the extension hose and the drain hose of the product must be fitted well with
an appropriate clamp as not to come off and leak.
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4.4.6 Adjusting the feet
CAUTION: In order to ensure that the product operates more silently and vibration-free, it must
A product may move from its place and cause crushing and vibration problems.
stand level and balanced on its feet. Balance the machine by adjusting the feet. Otherwise, the
CAUTION: Do not use any tools to loosen the lock nuts. Otherwise, they will get damaged.
1
2
Loosen the lock nuts on the feet by hand.
Adjust the feet until the product stands in a stable and balanced way.
3. Tighten all lock nuts by hand again.
4.4.7 Electrical connection
Connect the product to a grounded outlet protected by a 16 A fuse. Our company shall not
be liable for any damages that will arise when the product is used without grounding in
accordance with the local regulations.
• Connection must comply with national regulations.
• Power cable plug must be within easy reach after installation.
• If the current value of the fuse or breaker in the house is less than 16 Amps, have a
qualified electrician install a 16 Amp fuse.
• The voltage specified in the "Technical specifications" section must be equal to your
mains voltage.
• Do not make connections via extension cables or multi-plugs.
CAUTION: Damaged power cables must be replaced by the Authorized Service Agents.
B
4.4.8 Initial use
Before starting to use the product make sure that the
preparations are made which are in line with the “Important
Safety and Environment Instructions” and the instructions in
the “Installation” section.
To prepare the product for washing laundry, perform first
operation in Drum Cleaning programme. If this program is
not available in your machine, apply the method which is
described in the section 4.7.2.
Use an anti-limescale suitable for the washing machines.
Some water might have remained in the product due to the quality control processes in the production.
It is not harmful for the product.
C
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4.5 Preparation
4.5.1 Sorting the laundry
* Sort laundry according to type of fabric, color, and degree of soiling and allowable water
temperature.
* Always obey the instructions given on the garment tags.
SYMBOLS
Machine
Wash
Symbols
950C
700C
600C
500C 400C
300C
WASH
Maximum
Symbol(s)
Water
Temperatures
Drying
Symbols
Suitable for
dryer
No Iron
Do not
dry-clean
Sensitive /
Delicate dry
Do not dry
with dryer
Do not dry
DRYING
Drying
Settings
Iron
Iron at high
temperature
Iron at medium
temperature
Iron at low
temperature
Dry or Steam
IRON
200 0C
150 0C
110 0C
Maximum temperature
Bleach (sodium
hypochlorite)
can be used
Bleach is not
allowed
Only bleaches without
chlorine are allowed
All bleaches are allowed
BLEACH
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4.5.2 Preparing laundry for washing
• Laundry items with metal attachments such as, underwired bras, belt buckles or metal
buttons will damage the machine. Remove the metal pieces or wash the clothes by
putting them in a laundry bag or pillow case.
• Take out all substances in the pockets such as coins, pens and paper clips, and turn
pockets inside out and brush. Such objects may damage the product or cause noise
problem.
• Put small size clothes such as infant's socks and nylon stockings in a laundry bag or
pillow case.
• Place curtains in without compressing them. Remove curtain attachment items.
• Fasten zippers, sew loose buttons and mend rips and tears.
• Wash “machine washable” or “hand washable” labeled products only with an
appropriate programme.
• Do not wash colours and whites together. New, dark coloured cottons release a lot of
dye. Wash them separately.
• Tough stains must be treated properly before washing. If unsure, check with a dry
cleaner.
• Only use the dyes / color changers and descaling agents which are appropriate to
machine wash. Always follow the instructions on the package.
• Wash trousers and delicate laundry turned inside out.
• Keep laundry items made of Angora wool in the freezer for a few hours before washing.
This will reduce pilling.
• Laundry that are subjected to materials such as flour, lime dust, milk powder, etc.
intensely must be shaken off before placing into the machine. Such dusts and powders
on the laundry may build up on the inner parts of the machine in time and can cause
damage.
4.5.3 Things to be done for energy saving
Following information will help you use the product in an ecological and energy-efficient
manner.
• Operate the product in the highest capacity allowed by the programme you have
selected, but do not overload; see, "Programme and consumption table". See,
“Programme and consumption table"
• Always follow the instructions on the detergent packaging.
• Wash slightly soiled laundry at low temperatures.
• Use faster programmes for small quantities of lightly soiled laundry.
• Do not use prewash and high temperatures for laundry that is not heavily soiled or
stained.
• If you plan to dry your laundry in a dryer, select the highest spin speed recommended
during washing process.
• Do not use more detergent than the recommended amount specified on its package.
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4.5.4 Loading the laundry
1.Open the laundry cover.
2.Put the laundry items into the machine in a loose manner.
3.Push and close the loading cover until you hear the locking sound. Ensure that no items
are caught in the door. The loading door is locked while a programme is running. The
door can only be opened a while after the programme comes to an end.
4.5.5 Correct load capacity
The maximum load capacity depends on the type of laundry, the degree of soiling and the
washing programme desired.
Machine automatically adjusts the water amount according to the weight of the laundry
put inside it.
WARNING: Follow the information in the “Programme and consumption table”. When overloaded,
machine's washing performance will drop. Moreover, noise and vibration problems may occur.
A
4.5.6 Using detergent and softener
When using detergent, softener, starch, fabric dye, bleacher and decolorant, descaling agents; read the
manufacturer's instructions written on the package and follow the dosages specified. Use measuring
cup if available.
C
2
1
3
The detergent drawer is composed of three compartments:
– (1) for prewash
– (2) for main wash
– (3) for softener
– ( ) in addition, there is a siphon piece in the softener
compartment.
Detergent, softener and other cleaning agents
• Add detergent and softener before starting the washing programme.
• While the washing cycle is in progress, do not leave the detergent dispenser open!
• When using a programme without prewash, do not put any detergent into the prewash
compartment (compartment nr. "1").
• In a programme with prewash, do not put liquid detergent into the prewash
compartment (compartment nr. "1").
• Do not select a programme with prewash if you are using a detergent bag or dispensing
ball. Place the detergent bag or the dispensing ball directly among the laundry in the
machine.
If you are using liquid detergent, do not forget to place the liquid detergent container into
the main wash compartment (compartment number “2”).
Choosing the detergent type
Detergent type to be used depends on the fabric type and color.
• Use different detergents for coloured and white laundry.
• Wash your delicate clothes only with special detergents (liquid detergent, wool
shampoo, etc.) used solely for delicate clothes.
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• When washing dark coloured clothes and quilts, it is recommended to use liquid
detergent.
• Wash woolens with special detergent made specifically for woolens.
CAUTION: Use only detergents manufactured specifically for washing machines.
CAUTION: Do not use soap powder.
A
Adjusting detergent amount
The amount of washing detergent to be used depends on the amount of laundry, the
degree of soiling and water hardness.
• Do not use amounts exceeding the dosage quantities recommended on the detergent
package to avoid problems of excessive foam, poor rinsing, financial savings and finally,
environmental protection.
• Use lesser detergent for small amounts or lightly soiled clothes.
Using softeners
Pour the softener into the softener compartment of the detergent drawer.
• Do not exceed the (>max<) level sign on the softener compartment.
• If the softener has lost its fluidity, dilute it with water before putting it in the detergent
drawer.
Using liquid detergents
If the product contains a liquid detergent cup:
•
•
Put the liquid detergent container into the compartment no “2”.
If the liquid detergent lost its fluidity, dilute it with water before putting it into the
detergent container.
If the product does not contain a liquid detergent cup:
• Do not use liquid detergent for the prewash in a programme with prewash.
• Liquid detergent stains your clothes when used with Delayed Start function. If you are
going to use the Delayed Start function, do not use liquid detergent.
Using gel and tablet detergent
• If the gel detergent thickness is fluidal and your machine does not contain a special
liquid detergent cup, put the gel detergent into the main wash detergent compartment
during first water intake. If your machine contains a liquid detergent cup, fill the
detergent into this cup before starting the programme.
• If the gel detergent thickness is not fluidal or in the shape of capsule liquid tablet, put it
directly into the drum before washing.
• Put tablet detergents into the main wash compartment (compartment nr. "2") or directly
into the drum before washing.
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Using starch
• Put the liquid soda, powder soda or the fabric dye into the softener compartment.
Do not use softener and starch together in a washing cycle.
Wipe the inside of the machine with a damp and clean cloth after using starch.
Using limescale remover
• When required, use limescale removers manufactured specifically for washing machines
only.
Using bleaches
Add the bleach at the beginning of the washing cycle by selecting a prewash program.
Do not put detergent in the prewash compartment. As an alternative application, select
a programme with extra rinse and add the bleaching agent while the machine is taking
water from the detergent compartment during first rinsing step.
• Do not use bleaching agent and detergent by mixing them.
• Use just a little amount (approx. 50 ml) of bleaching agent and rinse the clothes very
well as it causes skin irritation. Do not pour the bleach onto the laundry and do not use
it with the colored items.
• When using oxygen-based decolorant, select a program which washes the laundry at a
low temperature.
• Oxygen-based decolorant can be used with the detergent; however, if it is not at the
same consistence, first put detergent in the compartment number “2” in the detergent
dispenser and wait for the machine to flush the detergent when taking in water. While
the machine continues taking in water, add decolorant in the same compartment.
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4.5.7 Tips for efficient washing
Clothes
Black/Dark
Colours
Delicates/
Woolens/Silks
Light Colours and Whites
Colours
(Recommended
temperature
(Recommended
(Recommended
(Recommended temperature
temperature range
temperature range based
range based on soiling level:
range based on
based on soiling
o
o
on soiling level: 40-90 C) cold -40 C)
soiling level: cold
o
level: cold -40 C)
o
-30 C)
It may be necessary to pre-
treat the stains or perform
prewash. Powder and liquid
detergents recommended
for whites can be used at
dosages recommended
for heavily soiled clothes.
It is recommended to use
powder detergents to clean
clay and soil stains and the
stains that are sensitive to
bleaches.
Powder and liquid
detergents recommended
for colors can be used at
dosages recommended
for heavily soiled clothes.
It is recommended to use
Prefer liquid
detergents
Heavily
Soiled
Liquid detergents
suitable for colors
produced for
and dark colors can delicate clothes.
be used at dosages Woolen and silk
(difficult
stains such
as grass,
coffee, fruits
and blood.)
powder detergents to clean recommended
clay and soil stains and the for heavily soiled
stains that are sensitive to
bleaches. Use detergents
without bleach.
clothes must
be washed with
special woolen
detergents.
clothes.
Prefer liquid
detergents
Normally
Powder and liquid detergents Liquid detergents
recommended for colors
can be used at dosages
Powder and liquid
detergents recommended
for whites can be used at
suitable for colors
produced for
Soiled
and dark colors can delicate clothes.
recommended for normally be used at dosages Woolen and silk
(For example,
stains caused
by body on
collars and
cuffs)
dosages recommended for soiled clothes. Detergents
recommended for
clothes must
be washed with
special woolen
detergents.
normally soiled clothes.
which do not contain bleach normally soiled
should be used.
clothes.
Prefer liquid
Powder and liquid detergents
recommended for colors
can be used at dosages
recommended for lightly
detergents
Liquid detergents
suitable for colors
and dark colors can
be used at dosages
recommended for
lightly soiled clothes.
Lightly
Soiled
Powder and liquid
detergents recommended
for whites can be used at
dosages recommended for soiled clothes. Detergents
lightly soiled clothes.
produced for
delicate clothes.
Woolen and silk
clothes must
be washed with
special woolen
detergents.
(No visible
stains exist.)
which do not contain bleach
should be used.
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4.6 Operating the product
4.6.1 Control panel
17
18 19
20
21
22
23
26
25
24
17 - Programme selection knob
18 - Spin speed adjustment button
19 - Temperature adjustment button
20 - Display
22 - On / Off button
23 - Start / Pause button
24 - End time setting button
25 - Auxiliary function buttons
21 - Program follow-up indicator
26 - Programme selection indicator lights
4.6.2 Display symbols
a
b
c
d
e
f
g
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m
l
k
j
i
a
b
c
d
e
f
-
-
-
-
-
-
-
Temperature indicator
Electrical connection
Steam indicator
Audio Warning indicator
No Water indicator
Detergent indicator
Start / Pause indicator
h
i
j
k
l
-
-
-
-
-
Program Follow-up indicator
End Time indicator
Duration information line
Auxiliary function indicators
Child lock indicator / Loading door
lock symbol
g
m - Spin Speed indicator
Figures in this section are schematic and may not match the product exactly.
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4.6.3 Programme and consumption table
EN
Auxiliary functions
2
Selectable
temperature range
°C
Programme
90
60
40
10
10
10
95
95
95
2.70
1.75
1.00
1600
1600
1600
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
90-Cold
90-Cold
90-Cold
Coton
Coton Eco
40**
90
5.5
10
58
94
0.82
2.70
1600
1600
60-Cold
90-30
BabyProtect+
*
60
40
90
60
30
5
5
10
10
10
80
80
65
65
65
1.04
0.80
2.20
1.06
0.28
1200
1200
1400
1400
1400
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
60-Cold
60-Cold
90-Cold
90-Cold
90-Cold
Synthétique
Express
Chemises
Soie
60
40
-
4
2.5
10
2.5
-
82
70
21
75
70
85
38
70
1.40
0.41
0.04
1.25
0.75
0.80
0.07
0.41
800
600
•
•
•
•
•
*
*
•
•
•
•
•
60-Cold
40-Cold
-
Super Rinçage
Laine
1600
600
•
•
•
40
40
40
30
30
40-Cold
60-Cold
40-Cold
30-Cold
30-Cold
Couette
1000
1000
1400
600
•
•
•
*
•
•
•
•
•
•
5
•
Soin Vapeur
Express 14‘
Lavage Main
2
•
2.5
•
*
: Selectable.
: Automatically selected, no canceling.
** : Energy Label programme (AS/NZS 2040)
*** : If maximum spin speed of the product is lower then this value, you can only select up to the maximum spin
speed.
**** : Programme detects the type and quantity of the laundry to automatically adjust water and energy
consumption and programme time.
-
: See the programme description for maximum load.
The auxiliary functions in the table may vary according to the model of your product.
Water and power consumption may vary subject to the changes in water pressure, water hardness and
C temperature, ambient temperature, type and amount of laundry, selection of auxiliary functions and spin
speed, and changes in electric voltage.
You can see the washing time of the programme you have selected on the display of the product. It is normal
that small differences may occur between the time shown on the display and the real washing time.
Auxiliary function selection modes can be changed by the manufacturing company. Existing selection modes
can be removed or new selection modes can be added.
The manufacturer reserves the right to make modifications in the programmes and auxiliary functions given
in the table. While these modifications will not change the product performance, programme steps and
durations can be changed."
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4.6.4 Programme selection
1 Determine the programme suitable for the type, quantity and soiling level of the laundry
in accordance with the "Programme and consumption table".
Programmes are limited with the highest spin speed appropriate for that particular type of fabric.
When selecting a programme, always consider the type of fabric, colour, degree of soiling and
permissible water temperature.
C
Always select the relevant lowest required temperature. Higher temperature means higher power
consumption.
2.Select the desired programme with the Programme Selection knob.
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4.6.5 Programmes
• Cottons
Use for your cotton and durable laundry (such as bed sheets,
duvet and pillowcase sets, towels, bathrobes, underwear, etc.).
Your laundry is washed with intensive wash movement. Energy and
water consumption is higher than the Cottons Eco program, but
washing duration is shorter.
Following the spin step, the special movements shown in the
figure with arrows will make your laundry less creased.
• Cottons Eco
Use to wash your normally soiled, durable cotton and linen laundry.
Although it washes longer than all other programmes, it provides
high energy and water savings.
To increase the washing performance the special washing actions
shown in the figure with arrows are used.
• Anti Allergy
Use this programme for laundry of the allergic individuals and laundry that require
hygienic washing (baby clothes, sheet, bedding, underwear, etc.). Longer heating time and
an additional rinsing step provide a higher level of hygiene.
• BabyProtect+60°C programme is tested and approved by “The British Allergy
Foundation” (Allergy UK) in United Kingdom.
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Allergy UK is the operational name of The British Allergy Foundation. The Seal of Approval
endorsement, which indicates that the product bearing it specifically restricts / reduces /
removes allergens from the environment of the allergy sufferer or has significantly reduced
allergen content, was created in order to provide guidance for people seeking advice in
this issue. It is aimed to assure poeple that products had been scientifically tested or
reviewed with measurable results.
• Synthetics
Use to wash your synthetic and less durable clothes (shirts,
blouses, synthetic/cotton blends, etc.).
If your machine does not have a curtain programme, for curtains
and tulle, use the Synthetic 40˚C programme with prewash and
anti-creasing functions selected. As their meshed texture causes
excessive foaming, wash the veils/tulle by putting little amount of
detergent into the main wash compartment. Do not put detergent
in the prewash compartment.
The special washing actions shown in the figure with arrows are
used to make your laundry less creased and washed better.
• Daily Quick
Use to wash your lightly soiled and unstained cotton laundry in a short time.
• Shirts
Use to wash the shirts made of cotton, synthetic and synthetic blended fabrics together.
• Silk Care
Use this programme to wash delicate silks. Makes a sensitive
wash using the special washing actions shown in the figure.
Protects your laundry reducing wear and discoloration.
• Spin+Drain
Use to drain the water in the product.
• Super Rinse
Use when you want to rinse or starch separately. The special rinse
movements shown in the figure with arrows make your laundry
rinsed with much more water.
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• Wool Care
Use this programme to wash your machine-washable woolen
laundry. Select the appropriate temperature complying with the
tags of your clothes. Use appropriate detergents for woolens.
Makes a very sensitive wash using the special washing actions
shown in the figure.
“The wool wash cycle of this machine has been approved by
The Woolmark Company for the washing of wool garments
labelled as «hand wash» provided that the garments are washed
according to the instructions issued by the manufacturer of this
washing machine. Follow the garment care label for drying and
other laundry instructions. “In UK, Eire, Hong Kong and India the
Woolmark trade mark is a Certification trade mark.” M0000
• Duvet
Use this programme to wash your fiber duvets that bear "machine washable" tag. Make
sure that you have loaded the duvet correctly in order not to damage the machine and the
duvet. Remove the duvet cover before loading the duvet into the machine. Fold the duvet
into two and load it into the machine. Load the duvet into the machine paying attention to
place it in a way that it will not contact the bellow.
Do not load more than 1 double fiber duvet (200 x 200 cm).
Do not wash your duvets, pillows and etc. that contain cotton in the machine.
C
CAUTION: Do not wash the items apart from duvets such as carpets, rugs and etc. in the machine.
Permanent damage occurs in the machine.
A
• Dark Care
Use this programme to wash your dark colored laundry or colored laundry that you do
not want them get faded. Washing is performed with little mechanic action and at low
temperatures. It is recommended to use liquid detergent or woolen shampoo for dark
coloured laundry.
• Super Short
Use to wash your lightly soiled and unstained cotton laundry in a short time.
• Hand Wash
Use to wash your delicate clothes that bear “not machine-
washable” tags and for which hand wash is recommended. It
washes laundry with a very gentle washing action as shown with
arrows in the figure to not to damage clothes.
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• SteamTherapy
To soften the soiling, it pre-treats the laundry by giving steam.
Load only half of the capacity stated for the selected programme.
When this auxiliary function is selected, it is normal to hear boiling noises since the steam generator
C boils water to produce steam.
• WaterProofCare
Use this programme to wash laundry having finishing protection.
With its special washing action that rotates with high speed as
shown with arrows in the figure, it washes the sportswear or
outdoor garments that have a chemical finishing making them
spot-proof, rain-proof, water repellent, anti-creasing and etc., by
protecting the said finishing. Use special outdoor detergents or
liquid detergents.
4.6.6 Temperature selection
Whenever a new programme is selected, the recommended temperature for the selected
programme appears on the temperature indicator. The recommended temperature may
not be the maximum temperature that can be set for the selected programme.
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Press the Temperature Adjustment button to change the temperature. Temperature will
decrease by increments of 10 °C.
Finally, “-” symbol indicating the cold wash option appears on the display.
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No change can be made in programmes where temperature adjustment is not allowed.
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If the programme step allows, you can change temperature after the washing starts.
If you scroll to cold wash option and press Temperature Adjustment button again, the recommended
maximum temperature for the selected programme appears on the display. Press the Temperature
Adjustment button again to decrease the temperature.
C
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4.6.7 Spin speed selection
Whenever a new programme is selected, the recommended spin speed of the selected
programme is displayed on the spin speed indicator.
It is possible that the recommended spin speed value is not the maximum spin speed that can be
selected for the current programme.
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Press the Spin Speed Adjustment button to change the spin speed. Spin speed
decreases gradually.
Then, depending on the model of the product, "Rinse Hold" and "No Spin" options appear
on the display.
Spin speed adjustment button only decreases spin speed. It does not increase spin speed.
Rinse Hold option is indicated with “ı_ı” symbol and No Spin option is indicated with “_” symbol.
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If you are not going to unload your clothes immediately after the programme completes,
you can use Rinse Hold function to keep your laundry in the final rinsing water in order to
prevent them from getting wrinkled when there is no water in the product.
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If you want to spin your laundry after the Rinse Hold function:
- Adjust the Spin Speed.
- Press the Start / Pause button. The programme resumes. It performs spinning by
draining the water.
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If you want to discharge the water at the end of the programme without spinning, use No
Spin function.
No change can be made in programmes where spin speed adjustment is not allowed.
C
If the programme step allows, you can change spin speed after the washing starts.
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4.6.8 Auxiliary function selection
Select the desired auxiliary functions before starting the programme. Whenever a
programme is selected, frames of the auxiliary function symbol that can be selected
together with it illuminates. And when you select an auxiliary function, the interior area of
the auxiliary function symbol also starts to illuminate.
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Frame of the auxiliary function symbol that cannot be selected with the current programme does not
illuminate.
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Also the frames of the auxiliary function suitable for the current programme after the
washing has started remains illuminated. You can select or cancel the auxiliary functions
whose frames are illuminated. If the wash cycle has reached a point where you cannot
select the auxiliary function, the function's frame turns off.
Some functions cannot be selected together. If a second auxiliary function conflicting with the first
one is selected before starting the product, the function selected first will be canceled and the second
auxiliary function selection will remain active. For example, if you want to select Quick Wash after
C
you have selected the Additional Water, Additional Water will be canceled and Quick Wash will remain
active.
An auxiliary function that is not compatible with the programme cannot be selected. (See, "4.6.3
Programme and consumption table")
Some programmes have auxiliary functions that must be operated simultaneously. Those functions
cannot be cancelled. The frame of the auxiliary function will not be illuminated, only inner area will be
illuminated.
• Prewash
A Prewash is only worthwhile for heavily soiled laundry. Not using the Prewash will save
energy, water, detergent and time.
• Extra Rinse
This function enables the product to make another rinsing in addition to the one already
made after the main wash. Thus, the risk for sensitive skins (babies, allergic skins, etc.) to
be effected by the minimal detergent remnants on the laundry can be reduced.
• Quicker Wash
This function can be used in Cottons and Synthetics programmes. It decreases the
washing times and also the number of rinsing steps for lightly soiled laundry.
When you select this function, load your product with half of the maximum laundry specified in the
programme table.
C
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• Rinse Hold
If you are not going to unload your clothes immediately after the programme completes,
you can use rinse hold function to keep your laundry in the final rinsing water in order to
prevent them from getting wrinkled when there is no water in the product. Press Start/
Pause button after this process if you want to drain the water without spinning your
laundry. Programme will resume and complete after draining the water.
If you want to spin the laundry held in water, adjust the Spin Speed and press Start /
Pause button.
The programme resumes. Water is drained, laundry is spun and the programme is
completed.
• Night Mode
Use to wash the cottons with lesser energy consumption and silently. Spin steps are
cancelled for a silent washing and the cycle ends with the Rinse Hold step. After
completion of the programme, run Spin cycle to spin the laundry.
Time display
Remaining time for the completion of the programme while it is running is displayed as
“01:30” in hours and minutes format.
Programme time may differ from the values in the "Programme and consumption table" depending on
the water pressure, water hardness and temperature, ambient temperature, amount and the type of
laundry, auxiliary functions selected and the changes at the mains voltage.
C
4.6.9 End Time
With the End Time function, the startup of the programme may be delayed up to 24 hours.
After pressing End Time button, the programme's estimated ending time is displayed.If the
End Time is adjusted, End Time indicator is illuminated.
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1 Open the loading door, place the laundry and put detergent, etc.
2 Select the washing programme, temperature, spin speed and, if required, the auxiliary
functions.
3 Set the end time of your choice by pressing the End Time button. End Time indicator
illuminates.
4 Press Start / Pause button. Time countdown starts. “:” sign in the middle of the end
time on the display starts flashing.
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If you want to cancel End Time function, press On / Off button to turn off and on the
product.
Additional laundry may be loaded to the product during the End Time countdown period. At the end
of the countdown, End Time indicator turns off, washing cycle starts and the time of the selected
programme appears on the display.
C
When the End Time selection is completed, the time appears on the screen is the total of the end time
chosen with the duration of the selected programme.
Do not use liquid detergents when you activate End Time function! There is the risk of staining of the
clothes.
4.6.10 Starting the programme
1 Press Start / Pause button to start the programme.
2 The Start / Pause button which was off before starts to illuminate steadily now,
indicating that the programme has started.
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3 Loading door is locked. After it is locked, loading door lock symbol will be displayed.
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4 Programme follow-up indicator lights on the display will show the current programme
step.
4.6.11 Loading door lock
There is a locking system on the loading door of the product that prevents opening of the
door in cases when the water level is unsuitable.
After it is locked, loading door lock symbol will be displayed.
4.6.12 Changing the selections after programme has started
To change your settings after the program has started, you have to switch the machine to
Pause mode first.
Switching the product to pause mode:
Press the Start / Pause button to switch the machine to pause mode while a programme
is running. Pause symbol starts to flash.
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Adding laundry after the programme has started:
1.Press the Start / Pause button to switch the machine to pause mode. The programme
follow-up light of the relevant step during which the machine was switched into the
pause mode will flash.
2.Wait until the Loading Door can be opened.
3.Open the Loading Door and add or take out the laundry.
4.Close the Loading Door.
5.Make changes in auxiliary functions, temperature and speed settings if necessary.
6.Press Start / Pause button to start the machine.
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If the water level in the machine is not suitable when you press Start / Pause button, the loading door
lock symbol remain lit on the display. To open the loading door, first pause the machine and drain the
water inside.
C
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Changing the programme selection after programme has started:
The programme change is not allowed when the current programme is running.
You can select the new programme after switching the current programme to pause
mode.
The selected program starts anew.
C
Changing the auxiliary function, speed and temperature
Depending on the step the programme has reached, you can cancel or activate the
auxiliary functions. See "4.6.8 Auxiliary function selection".
Also you can change temperature and cycle adjustments. See "4.6.6 Temperature
selection" and "4.6.7 Spin speed selection".
The loading door will not open if the water temperature in the machine is high or the water level is
above the door opening.
C
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4.6.13 Child Lock
Use Child Lock function to prevent children from tampering with the product. Thus you can
avoid any changes in a running programme.
You can switch on and off the product with On / Off button when the Child Lock is active. When you
switch on the product again, programme will resume from where it has stopped.
C Machine will give an audio alarm when the buttons are pressed if the child lock is active. The audio
warning will repeat for maximum 5 times. If the buttons are pressed more than 5 times, no audio
warning will be given.
To activate the Child Lock:
Press and hold 2nd auxiliary function button for 3 seconds. After the countdown as “CL
3-2-1” on the display is over, child lock indicator will be lit. After the indicator is lit, stop
pressing 2nd Auxiliary Function button.
To deactivate the childproof lock:
Press and hold 2nd auxiliary function button for 3 seconds. After the countdown as “CL
3-2-1” on the display is over, child lock indicator disappears from the display.
4.6.14 Cancelling the programme
The programme is cancelled when the product is turned off and on again. Press and hold
On / Off button for 3 seconds. After the countdown as "3-2-1" on the display is over, the
machine turns off.
If you press On / Off button when the Child Lock is enabled, the programme will not be cancelled. You
should cancel the Child Lock first.
C If you want to open the loading door after you have cancelled the programme but it is not possible to
open the loading door since the water level in the product is above the loading door opening, then turn
the Programme Selection knob to Pump+Spin programme and discharge the water in the product.
4.6.15 End of programme
End symbol appears on the display when the programme is completed.
If you do not press any button for 10 minutes, the product will turn off automatically.
Display and all indicators will turn off.
Completed programme steps will be displayed if you press On / Off button.
4.6.16 Adjusting the VOLUME level
Low volume and high volume
Press and hold Auxiliary Function button 3 for 3 seconds to adjust the volume level. After
the countdown as "3-2-1" on the display is over, the volume level symbol will appear and
the new volume level will be displayed.
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4.7 Maintenance and cleaning
Service life of product extends and frequently experienced problems will be reduced if it is
cleaned at regular intervals.
4.7.1 Cleaning the detergent drawer
Clean the detergent drawer at regular intervals (every
4-5 washing cycles) as shown below in order to prevent
accumulation of powder detergent in time.
Lift the rear part of the siphon to remove it as illustrated.
If more than normal amount of water and softener mixture
starts to gather in the softener compartment, the siphon
must be cleaned.
1
Press the dotted point on the siphon in the softener compartment and pull towards
you until the compartment is removed from the machine.
2. Wash the detergent drawer and the siphon with plenty of lukewarm water in a
washbasin. In order to prevent the residues to contact your skin, clean it with an
appropriate brush by wearing a pair of gloves.
3
Insert the drawer back into its place after cleaning and make sure that it is seated
well.
4.7.2 Cleaning the loading door and the drum
Residues of softener, detergent and dirt may accumulate in your machine in time and
may cause unpleasant odours and washing complaints. To avoid this, use the Drum
Cleaning programme. If your machine is not featured with Drum Cleaning programme,
use Cottons-90 programme and select Additional Water or Extra Rinse auxiliary
functions as well. Run the programme without any laundry in the machine. Before starting
the programme, put max. 100 g of powder anti-limescale into the main wash detergent
compartment (compartment nr. "2"). If the anti-limescale is in tablet form, put only one
tablet into compartment nr. 2. Dry the inside of the bellow with a clean piece of cloth after
the programme has come to an end.
Repeat Drum Cleaning process in every 2 months.
Use an anti-limescale suitable for the washing machines.
C
After every washing make sure that no foreign substance is
left in the drum.
If the holes on the bellow shown in the figure is blocked,
open the holes using a toothpick.
Foreign metal substances will cause rust stains in the
drum. Clean the stains on the drum surface by using
cleaning agents for stainless steel.
Never use steel wool or wire wool. These will damage the
painted, chromated and plastic surfaces.
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4.7.3 Cleaning the body and control panel
Wipe the body of the machine with soapy water or non-corrosive mild gel detergents as
necessary, and dry with a soft cloth.
Use only a soft and damp cloth to clean the control panel.
4.7.4 Cleaning the water intake filters
There is a filter at the end of each water intake valve at the rear of the machine and also
at the end of each water intake hose where they are connected to the tap. These filters
prevent foreign substances and dirt in the water to enter the washing machine. Filters
should be cleaned as they do get dirty.
1. Close the taps.
2. Remove the nuts of the water intake hoses to access the filters on the water intake
valves. Clean them with an appropriate brush. If the filters are too dirty, remove them
from their places with a pliers and clean in this way.
3. Take out the filters on the flat ends of the water intake hoses together with the
gaskets and clean thoroughly under running water.
4. Replace the seals and filters carefully and tighten their nuts by hand.
4.7.5 Draining remaining water and cleaning the pump filter
The filter system in your machine prevents solid items such as buttons, coins and fabric
fibers clogging the pump impeller during discharge of washing water. Thus, the water will
be discharged without any problem and the service life of the pump will extend.
If the machine fails to drain water, the pump filter is clogged. Filter must be cleaned
whenever it is clogged or in every 3 months. Water must be drained off first to clean the
pump filter.
In addition, prior to transporting the machine (e.g., when moving to another house) and in
case of freezing of the water, water may have to be drained completely.
CAUTION: Foreign substances left in the pump filter may damage your machine or may cause
noise problem.
A
CAUTION: If the product is not being used, shut the tap shut, remove mains pipe and drain the
water inside the machine against any likely freezing.
CAUTION: After each use, turn off the water tap to which the mains hose is connected.
In order to clean the dirty filter and discharge the water:
1 Unplug the machine to cut off the supply power.
CAUTION: Temperature of the water inside the machine may rise up to 90 ºC. To avoid the burning
risk, clean the filter after the water inside the machine is cooled down.
A
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2.Open the filter cover.
3 Follow the below procedures in order to drain water.
If the product has an emergency water draining hose, in order to drain the water:
a
b
Pull the emergency draining hose out from its seat
Place a large container at the end of the hose. Drain the water into the container by
pulling out the plug at the end of the hose. When the container is full, block the inlet
of the hose by replacing the plug. After the container is emptied, repeat the above
procedure to drain the water in the machine completely.
When draining of water is finished, close the end by the plug again and fix the hose
in its place.
c
d
Turn and remove the pump filter.
If the product does not have an emergency water drain hose, in order to drain the
water:
a. In order to collect the water to flow out
of the filter, place a large vessel in front
of the filter.
b. Turn and loosen the pump filter until
water starts to flow (counterclockwise).
Fill the flowing water into the container
you have placed in front of the filter.
Always keep a piece of cloth handy to
absorb any spilled water.
c
When the water inside the machine is
finished, take out the filter completely
by turning it.
4 Clean any residues inside the filter as well as fibers, if any, around the pump impeller
region.
5.Replace the filter.
6.If the filter cap is composed of two pieces, close the filter cap by pressing on the tab. If
it is one piece, seat the tabs in the lower part into their places first, and then press the
upper part to close.
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5 Troubleshooting
Problem
Programme cannot be
started or selected.
Reason
Solution
Washing machine has switched to self
To cancel the programme, turn the
protection mode due to a supply problem (line Programme Selection knob to select
voltage, water pressure, etc.).
another programme. Previous programme
will be canceled. (See “Cancelling the
programme”)
Some water might have remained in the
product due to the quality control processes in to the machine.
This is not a failure; water is not harmful
Water in the machine.
the production.
Tap is turned off.
Turn on the taps.
Flatten the hose.
Clean the filter.
Close the door.
Machine does not fill with
water.
Water inlet hose is bent.
Water inlet filter is clogged.
Loading door may be open.
Water drain hose might be clogged or twisted. Clean or flatten the hose.
Machine does not drain
water.
Pump filter is clogged.
Clean the pump filter.
Machine might be standing unbalanced.
Adjust the feet to level the machine.
Machine vibrates or
makes noise.
A hard substance might have entered into the Clean the pump filter.
pump filter.
Transportation safety bolts are not removed. Remove the transportation safety bolts.
Laundry quantity in the machine might be Add more laundry to the machine.
too little.
Machine might be overloaded with laundry. Take out some of the laundry from the
machine or distribute the load by hand to
balance it homogenously in the machine.
Machine might be leaning on a rigid item. Make sure that the machine is not leaning
on anything.
Water drain hose might be clogged or twisted. Clean or flatten the hose.
There is water leaking
from the bottom of the
washing machine.
Machine stopped shortly
after the programme
started.
Pump filter is clogged.
Clean the pump filter.
Machine might have stopped temporarily due It will resume running when the voltage
to low voltage.
restores to the normal level.
Draining hose might not be at adequate
height.
Connect the water draining hose as
described in the operation manual.
Machine directly
discharges the water it
takes in.
The water level is not visible from outside of This is not a failure.
the washing machine.
No water can be seen
in the machine during
washing.
Door lock is activated because of the water Drain the water by running the Pump or
Loading door cannot be
opened.
level in the machine.
Spin programme.
Machine is heating up the water or it is at the Wait until the programme completes.
spinning cycle.
Child lock is engaged. Door lock will be
deactivated a couple of minutes after the
programme has come to an end.
Wait for a couple of minutes for
deactivation of the door lock.
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Washing Machine / User’s Manual
37 / EN
Problem
Reason
Water pressure is low.
Solution
Machine waits until taking in adequate
amount of water to prevent poor washing
quality due to the decreased amount
of water. Therefore, the washing time
extends.
Washing takes longer
time than specified in the
manual.(*)
Voltage might be low.
Washing time is prolonged to avoid poor
washing results when the supply voltage
is low.
Input temperature of water might be low. Required time to heat up the water
extends in cold seasons. Also, washing
time can be lengthened to avoid poor
washing results.
Number of rinses and/or amount of rinse Machine increases the amount of rinse
water might have increased.
water when good rinsing is needed and
adds an extra rinsing step if necessary.
Excessive foam might have occurred and Use recommended amount of detergent.
automatic foam absorption system might have
been activated due to too much detergent
usage.
Timer may stop during water intake.
Timer indicator will not countdown until
the machine takes in adequate amount of
water. The machine will wait until there is
sufficient amount of water to avoid poor
washing results due to lack of water. Timer
indicator will resume countdown after this.
Programme time does not
countdown. (On models
with display) (*)
Timer may stop during heating step.
Timer may stop during spinning step.
Timer indicator will not countdown
until the machine reaches the selected
temperature.
Automatic unbalanced load detection
system might be activated due to the
unbalanced distribution of the laundry in
the drum.
There might be unbalanced load in the
machine.
Automatic unbalanced load detection
system might be activated due to the
unbalanced distribution of the laundry in
the drum.
Programme time does not
countdown. (*)
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Washing Machine / User’s Manual
38 / EN
Problem
Machine does not switch
to spinning step. (*)
Reason
There might be unbalanced load in the
machine.
Solution
Automatic unbalanced load detection
system might be activated due to the
unbalanced distribution of the laundry in
the drum.
The machine will not spin if water is not
drained completely.
Check the filter and the draining hose.
Excessive foam might have occurred and Use recommended amount of detergent.
automatic foam absorption system might have
been activated due to too much detergent
usage.
Insufficient amount of detergent has been Use the recommended amount of
Washing performance is
poor: Laundry turns gray.
(**)
used over a long period of time.
detergent appropriate for water hardness
and the laundry.
Washing was made at low temperatures for Select the proper temperature for the
a long time. laundry to be washed.
Insufficient amount of detergent is used with Using insufficient amount of detergent
hard water.
with hard water causes the soil to stick on
the cloth and this turns the cloth into gray
in time. It is difficult to eliminate graying
once it happens. Use the recommended
amount of detergent appropriate for water
hardness and the laundry.
Too much detergent is used.
Use the recommended amount of
detergent appropriate for water hardness
and the laundry.
Insufficient amount of detergent is used.
Excessive laundry was loaded in.
Use the recommended amount of
detergent appropriate for water hardness
and the laundry.
Washing performance is
poor: Stains persist or the
laundry is not whitened.
(**)
Do not load the machine in excess.
Load with amounts recommended in the
"Programme and consumption table".
Wrong programme and temperature were Select the proper programme and
selected.
temperature for the laundry to be washed.
Wrong type of detergent is used.
Use original detergent appropriate for the
machine.
Too much detergent is used.
Put the detergent in the correct
compartment. Do not mix the bleaching
agent and the detergent with each other.
Regular drum cleaning is not applied.
Clean the drum regularly. For this, please
see 4.7.2.
Washing performance is
poor: Oily stains appeared
on the laundry. (**)
Odours and bacteria layers are formed on Leave the detergent drawer as well as
Washing performance
is poor: Clothes smell
unpleasantly. (**)
the drum as a result of continuous washing
at lower temperatures and/or in short
programmes.
the loading door of the machine ajar after
each washing. Thus, a humid environment
favorable for bacteria cannot occur in the
machine.
Excessive laundry was loaded in.
Detergent in use is damp.
Do not load the machine in excess.
Colour of the clothes
faded. (**)
Keep detergents closed in an environment
free of humidity and do not expose them
to excessive temperatures.
A higher temperature is selected.
Select the proper programme and
temperature according to the type and
soiling degree of the laundry.
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Washing Machine / User’s Manual
39 / EN
Problem
It does not rinse well.
Reason
Solution
The amount, brand and storage conditions of Use a detergent appropriate for the
the detergent used are inappropriate.
washing machine and your laundry. Keep
detergents closed in an environment free
of humidity and do not expose them to
excessive temperatures.
Detergent is put in the wrong compartment. If detergent is put in the prewash
compartment although prewash cycle
is not selected, machine can take this
detergent during rinsing or softener
step. Put the detergent in the correct
compartment.
Pump filter is clogged.
Check the filter.
Drain hose is folded.
Check the drain hose.
Insufficient amount of detergent is used.
Using insufficient amount of detergent for
the water hardness can cause the laundry
to become stiff in time. Use appropriate
amount of detergent according to the
water hardness.
Laundry became stiff
after washing. (**)
Detergent is put in the wrong compartment. If detergent is put in the prewash
compartment although prewash cycle
is not selected, machine can take this
detergent during rinsing or softener
step. Put the detergent in the correct
compartment.
Detergent might be mixed with the softener. Do not mix the softener with detergent.
Wash and clean the dispenser with hot
water.
Detergent is put in the wrong compartment. If detergent is put in the prewash
compartment although prewash cycle
Laundry does not smell
like the softener. (**)
is not selected, machine can take this
detergent during rinsing or softener step.
Wash and clean the dispenser with hot
water. Put the detergent in the correct
compartment.
Detergent might be mixed with the softener. Do not mix the softener with detergent.
Wash and clean the dispenser with hot
water.
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Washing Machine / User’s Manual
40 / EN
Problem
Detergent residue in the
detergent drawer. (**)
Reason
Solution
Detergent is put in wet drawer.
Dry the detergent drawer before putting
in detergent.
Detergent has gotten damp.
Keep detergents closed in an environment
free of humidity and do not expose them
to excessive temperatures.
Water pressure is low.
Check the water pressure.
The detergent in the main wash compartment Check the holes and clean if they are
got wet while taking in the prewash water.
Holes of the detergent compartment are
blocked.
clogged.
There is a problem with the detergent drawer Call the Authorized Service Agent.
valves.
Detergent might be mixed with the softener. Do not mix the softener with detergent.
Wash and clean the dispenser with hot
water.
Regular drum cleaning is not applied.
Clean the drum regularly. For this, please
see 4.7.2.
Improper detergents for the washing machine Use detergents appropriate for the
Too much foam forms in
the machine. (**)
are being used.
washing machine.
Excessive amount of detergent is used.
Use only sufficient amount of detergent.
Detergent was stored under improper
conditions.
Store detergent in a closed and dry
location. Do not store in excessively hot
places.
Some meshed laundry such as tulle may foam Use smaller amounts of detergent for this
too much because of their texture. type of item.
Detergent is put in the wrong compartment. Put the detergent in the correct
compartment.
Softener is being taken early.
Too much detergent is used.
There may be problem in the valves
or in the detergent dispenser. Call the
Authorized Service Agent.
Mix 1 tablespoonful softener and ½
l water and pour into the main wash
compartment of the detergent drawer.
Foam is overflowing from
the detergent drawer.
Put detergent into the machine suitable
for the programmes and maximum
loads indicated in the “Programme and
consumption table”. When you use
additional chemicals (stain removers,
bleachs and etc), reduce the amount of
detergent.
Excessive foam might have occurred and Use recommended amount of detergent.
automatic foam absorption system might have
been activated due to too much detergent
usage.
Laundry remains
wet at the end of the
programme. (*)
(*) Machine does not switch to spinning step when the laundry is not evenly distributed in the drum
to prevent any damage to the machine and to its surrounding environment. Laundry should be
rearranged and re-spun.
(**) Regular drum cleaning is not applied. Clean the drum regularly. See 4.7.2
CAUTION: If you cannot eliminate the problem although you follow the instructions in this section,
consult your dealer or the Authorized Service Agent. Never try to repair a nonfunctional product yourself.
A
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