Axis Communications Security Camera P3346 User Manual

AXIS P3346 Fixed Dome Network Camera

User Manual

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About this document

•

Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See

Electromagnetic Compatibility (EMC) on page 2 .

This manual is intended for administrators and users of AXIS P3346

Fixed Dome Network Camera, and is applicable to ﬁrmware 5.50 and

later. It includes instructions for using and managing the product on

your network. Previous experience of networking will be of use when

using this product. Some knowledge of UNIX or Linux-based systems

may also be beneﬁcial, for developing shell scripts and applications.

Later version of this document will be posted to the Axis website,

as required. See also the product’s online help, available via the

web-based interface.

•

Low Voltage (LVD) Directive 2006/95/EC. See Safety on page 2 .

Restrictions of Hazardous Substances (RoHS) Directive 20 1 1 /65/EU.

See Disposal and Recycling on page 3 .

A copy of the original declaration of conformity may be obtained from

Axis Communications AB. See Contact Information on page 3 .

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulﬁll applicable

standards for:

•

Radio frequency emission when installed according to the

instructions and used in its intended environment.

Immunity to electrical and electromagnetic phenomena when

installed according to the instructions and used in its intended

environment.

Legal Considerations

Video and audio surveillance can be regulated by laws that vary from

country to country. Check the laws in your local region before using

this product for surveillance purposes.

•

This product includes one (1) H.264 decoder license and one (1) AAC

decoder license. To purchase further licenses, contact your reseller.

USA

This equipment has been tested using a shielded network cable (STP)

and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed

to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses and can radiate

radio frequency energy and, if not installed and used in accordance

with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the

following measures:

Liability

Every care has been taken in the preparation of this document. Please

inform your local Axis ofﬁce of any inaccuracies or omissions. Axis

Communications AB cannot be held responsible for any technical or

typographical errors and reserves the right to make changes to the

product and manuals without prior notice. Axis Communications AB

makes no warranty of any kind with regard to the material contained

within this document, including, but not limited to, the implied

warranties of merchantability and ﬁtness for a particular purpose. Axis

Communications AB shall not be liable nor responsible for incidental or

consequential damages in connection with the furnishing, performance

or use of this material. This product is only to be used for its intended

purpose.

•

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied

in the product described in this document. In particular, and without

limitation, these intellectual property rights may include one or more

of the patents listed at www.axis.com/patent.htm and one or more

additional patents or pending patent applications in the US and other

countries.

•

Consult the dealer or an experienced radio/TV technician for help.

Canada

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est confome à la norme

NMB-003 du Canada.

Europe

This product contains licensed third-party software. See the menu item

“About” in the product’s user interface for more information.

This digital equipment fulﬁlls the requirements for RF emission

according to the Class B limit of EN 55022.

This product contains source code copyright Apple Computer,

Inc., under the terms of Apple Public Source License 2.0 (see

www.opensource.apple.com/apsl). The source code is available from

https://developer.apple.com/bonjour/

This product fulﬁlls the requirements for immunity according

to EN 61000-6-1 residential, commercial and light-industrial

environments.

This product fulﬁlls the requirements for immunity according to

EN 61000-6-2 industrial environments.

Equipment Modiﬁcations

This product fulﬁlls the requirements for immunity according to

EN 55024 ofﬁce and commercial environments

This equipment must be installed and used in strict accordance with the

instructions given in the user documentation. This equipment contains

no user-serviceable components. Unauthorized equipment changes or

modiﬁcations will invalidate all applicable regulatory certiﬁcations

and approvals.

Australia/New Zealand

This digital equipment fulﬁlls the requirements for RF emission

according to the Class B limit of AS/NZS CISPR 22.

Japan

Trademark Acknowledgments

この装置は、クラスB 情

報技術装置です。この装置は、家庭

AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are

registered trademarks or trademark applications of Axis AB in various

jurisdictions. All other company names and products are trademarks or

registered trademarks of their respective companies.

環境で使用することを目的としていますが、この装置がラジ

オやテレビジョン受信機に近接

して使用されると、受信障

害を引き起こすことがあります。取扱説明書に従って正し

い取り扱いをして下さい。

Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux,

Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows

Vista and WWW are registered trademarks of the respective holders.

Java and all Java-based trademarks and logos are trademarks or

registered trademarks of Oracle and/or its afﬁliates. UPnP^TMis a

certiﬁcation mark of the UPnP^TMImplementers Corporation.

SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C,

LLC in the United States, other countries or both. Also, miniSD, microSD,

miniSDHC, microSDHC, microSDXC are all trademarks or registered

trademarks of SD-3C, LLC in the United States, other countries or both.

Korea

이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에

서 사용하는 것을 목적으로 하며, 모든 지역에서 사용

할 수 있습니다.

Safety

This product complies with IEC/EN 60950-1, Safety of Information

Technology Equipment.

Battery

The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power

supply for its internal real-time clock (RTC). Under normal conditions

this battery will last for a minimum of ﬁve years.

Regulatory Information

Europe

Low battery power affects the operation of the RTC, causing it to reset

at every power-up. A log message will appear when the battery needs

replacing.

This product complies with the applicable CE marking directives

and harmonized standards:

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The battery should not be replaced unless required, but if the battery

does need replacing, contact Axis support at www.axis.com/techsup for

assistance.

WARNING

• Risk of explosion if the battery is incorrectly replaced.

• Replace only with an identical battery or a battery which is

recommended by Axis.

• Dispose of used batteries according to local regulations or

the battery manufacturer's instructions.

Disposal and Recycling

When this product has reached the end of its useful life, dispose of

it according to local raws and regulations. For information about

your nearest designated collection point, contact your local authority

responsible for waste disposal. In accordance with local legislation,

penalties may be applicable for incorrect disposal of this waste.

Europe

This symbol means that the product shall not be disposed of

together with household or commercial waste. Directive 2012/19/EU

on waste electrical and electronic equipment (WEEE) is applicable in

the European Union member states. To prevent potential harm to

human health and the environment, the product must be disposed

of in an approved and environmentally safe recycling process. For

information about your nearest designated collection point, contact

your local authority responsible for waste disposal. Businesses should

contact the product supplier for information about how to dispose

of this product correctly.

This product complies with the requirements of Directive 2011/65/EU on

the restriction of the use of certain hazardous substances in electrical

and electronic equipment (RoHS).

China

This product complies with the requirements of the legislative

act Administration on the Control of Pollution Caused by Electronic

Information Products (ACPEIP).

Contact Information

Axis Communications AB

Emdalavägen 14

223 69 Lund

Sweden

Tel: +46 46 272 18 00

Fax: +46 46 13 61 30

www.axis.com

Support

Should you require any technical assistance, please contact your Axis

reseller. If your questions cannot be answered immediately, your

reseller will forward your queries through the appropriate channels to

ensure a rapid response. If you are connected to the Internet, you can:

•

download user documentation and software updates

ﬁnd answers to resolved problems in the FAQ database. Search

by product, category, or phrase

•

report problems to Axis support staff by logging in to your private

support area

•

chat with Axis support staff (selected countries only)

visit Axis Support at www.axis.com/techsup/

Learn More!

Visit Axis learning center www.axis.com/academy/ for useful trainings,

webinars, tutorials and guides.

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AXIS P3346 Fixed Dome Network Camera

Table of Contents

Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accessing the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Access from a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Access from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Set the Root Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Media Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

How to Stream H.264 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

MJPEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

AXIS Media Control (AMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Alternative Methods of Accessing the Video Stream . . . . . . . . . . . . . . . . . . . . 14

Accessing Audio Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting Up the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Video and Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Video Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Stream Proﬁles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

View Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Privacy Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Focus & Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Audio Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Live View Conﬁg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

PTZ (Pan Tilt Zoom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Preset Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Guard Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Camera Tampering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Audio Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Application Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Install Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Application Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Setting Up an Action Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Recurrences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Recording List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Continuous Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Ports & Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Checking the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

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AXIS P3346 Fixed Dome Network Camera

Table of Contents

Emergency Recovery Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 55

Technical Speciﬁcations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

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AXIS P3346 Fixed Dome Network Camera

Hardware Overview

Product ID and Serial number (S/N)

SD card slot

Network connector (PoE)

Audio out

Network, Status and Power LED indicators

Audio in

I/O connector

Control button

Connectors and Buttons

For technical speciﬁcations, see page 59.

Network Connector

RJ45 Ethernet connector. Supports Power over Ethernet (PoE).

NOTICE

The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network switch

shall be shielded (STP) and intended for their speciﬁc use. Make sure that the network switch is properly grounded. For

information about regulatory requirements, see Regulatory Information on page 2 .

I/O Connector

Use with external devices in combination with, for example, tampering alarms, motion detection, event triggering, time lapse recording

and alarm notiﬁcations. In addition to the 0 V DC reference point and power (DC output), the I/O connector provides the interface to:

•

Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated by the

VAPIX® Application Programming Interface, output buttons on the Live View page or by an Action Rule. The output will

show as active (shown under System Options > Ports & Devices) if the alarm device is activated.

•

Digital input – An alarm input for connecting devices that can toggle between an open and closed circuit, for example:

PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and the input becomes

active (shown under System Options > Ports & Devices).

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AXIS P3346 Fixed Dome Network Camera

Hardware Overview

Audio Connector

The Axis product has the following audio connectors:

•

Audio in (pink) – 3.5 mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).

Audio out (green) – 3.5 mm output for audio (line level) that can be connected to a public address (PA) system or an

active speaker with a built-in ampliﬁer. A stereo connector must be used for audio out.

SD Card Slot

An SD card (not included) can be used for local recording with removable storage. For more information, see Technical Speciﬁcations.

NOTICE

To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System

Options > Storage > SD Card and click Unmount.

Control Button

The control button is used for:

•

Resetting the product to factory default settings. See page 53.

Connecting to an AXIS Video Hosting System service. See page 46. To connect, press and hold the button for about 1

second until the Status LED ﬂashes green.

•

Connecting to AXIS Internet Dynamic DNS Service. See page 46. To connect, press and hold the button for about 3 seconds.

LED Indicators

LED

Color

Green

Amber

Unlit

Indication

Network

Steady for connection to a 100 MBit/s network. Flashes for network activity.

Steady for connection to a 10 MBit/s network. Flashes for network activity.

No network connection.

Status

Power

Green

Amber

Red

Steady green for normal operation.

Steady during startup and when restoring settings.

Slow ﬂash for failed upgrade.

Green

Amber

Normal operation.

Flashes green/amber during ﬁrmware upgrade.

Note

• The Status LED can be conﬁgured to be unlit during normal operation. To conﬁgure, go to Setup > System Options > Ports

& Devices > LED. See the online help for more information.

• The Status LED can be conﬁgured to ﬂash while an event is active.

• The Status LED can be conﬁgured to ﬂash for identifying the unit. Go to Setup > System Options > Maintenance .

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AXIS P3346 Fixed Dome Network Camera

Accessing the Product

To install the Axis product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,

Safari with Macintosh and Firefox with other operating systems. See Technical Speciﬁcations on page 59.

To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

Note

• QuickTime^TMis also supported for viewing H.264 streams and for audio.

• If your computer restricts the use of additional software components, the product can be conﬁgured to use a Java applet

for viewing Motion JPEG.

Access from a Browser

1. Start a browser (Internet Explorer, Firefox, Safari).

2. Enter the IP address or host name of the Axis product in the browser’s Location/Address ﬁeld. To access the product from a

Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to

discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address

and Access the Video Stream on Axis Support web at www.axis.com/techsup

3. Enter your user name and password. If this is the ﬁrst time the product is accessed, the root password must ﬁrst be

conﬁgured. For instructions, see Set the Root Password on page 9 .

4. The product’s Live View page opens in your browser.

Note

The controls and layout of the Live View page may have been customized to meet speciﬁc installation requirements and

user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in

your own Live View page.

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AXIS P3346 Fixed Dome Network Camera

Accessing the Product

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must

conﬁgure your network router to allow incoming data trafﬁc to the product. To do this, enable the NAT-traversal feature, which

will attempt to automatically conﬁgure the router to allow access to the product. This is enabled from Setup > System Options >

Network > TCP/IP Advanced.

For more information, see NAT traversal (port mapping) for IPv4 on page 47. See also AXIS Internet Dynamic DNS Service at

www.axiscam.net

For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

Set the Root Password

To access the Axis product, you must set the password for the default administrator user root. This is done in the Conﬁgure Root

Password dialog, which opens when the product is accessed for the ﬁrst time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS

certiﬁcate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafﬁc between web browsers and servers. The

HTTPS certiﬁcate ensures encrypted exchange of information. See HTTPS on page 42.

The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be

reset to the factory default settings. See Reset to Factory Default Settings on page 53.

To set the password via a standard HTTP connection, enter it directly in the dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Use HTTPS.

A temporary certiﬁcate (valid for one year) is created, enabling encryption of all trafﬁc to and from the product, and the

password can now be set securely.

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AXIS P3346 Fixed Dome Network Camera

Accessing the Product

2. Enter a password and then re-enter it to conﬁrm the spelling.

3. Click OK. The password has now been conﬁgured.

Conﬁgure Capture Mode

Capture mode deﬁnes the maximum resolution and maximum frame rate available in the Axis product. The capture mode setting also

affects the camera’s angle of view.

Select the desired capture mode from the drop-down list and click OK.

See also the online help

Basic Setup

Basic Setup provides shortcuts to the settings that should be made before using the Axis product:

1. Users. See page 42.

2. TCP/IP. See page 45.

3. Date & Time. See page 44.

4. Video Stream. See page 17.

5. Focus & Zoom. See page 23.

6. Audio Settings. See page 23.

The Basic Setup menu can be disabled from System Options > Security > Users.

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AXIS P3346 Fixed Dome Network Camera

Video and Audio

The video and audio settings can be used to optimize video and audio quality. You can conﬁgure the following:

•

Video stream settings. See page 17.

Stream proﬁles. See page 19.

Camera settings. See page 19.

View areas. See page 21.

Overlay image. See page 21.

Privacy mask. See page 22.

Focus and zoom. See page 23.

Audio settings. See page 23.

Audio clips. See page 24.

Video Stream

You can deﬁne the following video stream settings from Video & Audio > Video Stream:

•

Image. See page 18.

Audio. See page 23.

H.264. See page 18.

MJPEG. See page 18.

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AXIS P3346 Fixed Dome Network Camera

Video and Audio

Pixel Counter

The pixel counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is a

requirement that the image is a certain size, for example in face recognition.

The pixel counter can be accessed from:

•

Video & Audio > Video Stream. Under Preview, click Open and select the Show pixel counter option to enable the

rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width

and Height ﬁelds and click Apply.

•

The Live View page in Internet Explorer in Windows. Right-click in the image and select Pixel counter. Use the mouse

to move and resize the rectangle.

Image

The default image settings can be conﬁgured under Video & Audio > Video Stream. Select the Image tab.

The following settings are available:

•

Resolution. Select the default resolution.

Compression. The compression level affects the image quality, bandwidth and ﬁle size of saved images; the lower the

compression, the higher the image quality with higher bandwidth requirements and larger ﬁle sizes.

•

Rotate image. If required, the image can be rotated.

Mirror. If required, the image can be mirrored.

Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a ﬁxed

amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest

frame rate possible under the current conditions.

•

Overlay settings. See Overlay on page 21.

Click Save to apply the new settings.

H.264

H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates.

An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas

P-frames only contain the differences from previous frames.

The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on

bandwidth requirements in some cases, but may also have an adverse affect on image quality.

The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image

complexity, using up more bandwidth for increased activity in the image, and less for lower image activity. CBR allows you to set a

ﬁxed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increased

image activity, but in this case cannot, frame rate and image quality are affected negatively. To partly compensate for this, it is

possible to prioritize either frame rate or image quality. Not setting a priority means that frame rate and image quality are equally

affected. You must save your settings before they can take effect.

The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay Settings

and enter the modiﬁer #b in the ﬁeld.

MJPEG

Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the

bandwidth and storage used by the Motion JPEG video stream in these situations. Setting the frame size to the Default setting

provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame

size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage,

the maximum frame size should be set to an optimal value.

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AXIS P3346 Fixed Dome Network Camera

Video and Audio

Stream Proﬁles

A stream proﬁle is a set of predeﬁned stream settings including resolution, compression, frame rate and overlay settings. Stream

proﬁles can be used:

•

When setting up recording using action rules. See Events on page 36.

When setting up continuous recording. See Continuous Recording on page 40.

In the Live View page – select the stream proﬁle from the Stream proﬁle drop-down list.

For quick setup, use one of the predeﬁned stream proﬁles. Each predeﬁned proﬁle has a descriptive name, indicating its purpose. If

required, the predeﬁned stream proﬁles can be modiﬁed and new customized stream proﬁles can be created.

To create a new proﬁle or modify an existing proﬁle, go to Setup > Video & Audio > Stream Proﬁles.

To select a default stream proﬁle for the Live View page, go to Setup > Live View Conﬁg.

Camera Settings

The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.

Capture Mode

Capture mode deﬁnes the maximum resolution and maximum frame rate available in the Axis product. A capture mode with a large

maximum resolution has a reduced maximum frame rate and vice versa.

The capture mode setting also affects the camera’s angle of view as the effective size of the image sensor differs between capture

modes.

Capture mode is set the ﬁrst time the product is accessed. Select the desired capture mode and click OK.

Changing capture mode when the product has been conﬁgured is not recommended as most other settings will be either removed

or reset, for example:

1. Go to Setup > Video & Audio > Camera Settings.

2. Select the new capture mode.

3. Click Save.

4. Review and reconﬁgure all settings, for example:

View areas

Stream proﬁles

PTZ settings including preset positions and guard tours

Focus windows

Motion detection windows

Privacy masks

Image overlays

Exposure zones

Action rules

Settings in uploaded applications

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AXIS P3346 Fixed Dome Network Camera

Video and Audio

Image Appearance

Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a

black and white image.

The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.

Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light

conditions. A lower setting reduces image noise, but the whole image will appear less sharp.

The Contrast changes the relative difference between light and dark. It can be adjusted using the slidebar.

White Balance

White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis

product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light

source from the drop-down list. For a description of each available setting, see the online help

Wide Dynamic Range

Wide dynamic range (Dynamic Contrast) can improve the exposure when there is a considerable contrast between light and dark

areas in the image. Enable WDR in intense backlight conditions. Disable WDR in low light conditions for optimal exposure.

Note

This setting is only possible when using automatic exposure control.

Exposure Settings

Conﬁgure the exposure settings to suit the image quality requirements in relation to lighting, frame rate and bandwidth

considerations.

Exposure value - Click in the bar to ﬁne-tune the exposure.

Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default settings can be used in most

situations. The shutter speed is automatically set to produce optimum image quality. Flicker-free 50 or 60 Hz is used to remove

ﬂicker which can be caused by ﬂuorescent and other light sources. The Hold current option locks the current exposure settings.

Enable Backlight compensation - Enable this option if a bright spot of light, for example a light bulb, causes other areas in

the image to appear too dark.

Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto

setting can be used. For particular requirement, select a predeﬁned area.

Exposure priority - When Motion is prioritized and maximum Shutter time is set to a small value, motion blur in the image is

minimized. This can be useful for recognition of moving objects such as people and vehicles. However, prioritizing motion may cause

an increase in image noise, especially in low light situations. When Low noise is prioritized and Gain is set to a small value, image

noise is minimized. The ﬁle size is reduced, which can be useful if storage space or bandwidth is limited. However, prioritizing low

noise may result in a very dark image, especially in low light situations.

Iris adjustment

Select Enable automatic iris adjustment to automatically compensate for changing light conditions. This option is not available

if a ﬁxed iris is used.

Use the Iris adjustment slider to set the preferred F-value. The scale represents the amount the iris is open. If set to 0, the iris is

opened as much as possible. If set to 100, the iris is closed as much as possible. The actual F-value is shown below the slider. If

automatic iris adjustment is enabled, the iris will stay at this position as long as light conditions are favorable. If light conditions

change, the iris will adjust itself to the best iris settings. If automatic iris adjustment is disabled, the iris will lock on the set

position regardless of light conditions

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AXIS P3346 Fixed Dome Network Camera

Video and Audio

Day/Night

The IR cut ﬁlter prevents infrared (IR) light from reaching the image sensor. In poor lighting conditions, for example at night, or when

using an external IR lamp, set the IR cut ﬁlter to Off. This increases light sensitivity and allows the product to “see” infrared light. The

image is shown in black and white when the IR cut ﬁlter is off.

If using automatic Exposure control, set the IR cut ﬁlter to Auto to automatically switch between On and Off according to the

lighting conditions.

The camera lens is IR corrected, which means that it maintains focus in mixed light, however a small focus adjustment is

recommended when IR illumination is used. Select Enable focus adjustment for IR illumination to automatically adjust the focus

when the IR cut ﬁlter switches between on and off.

View Area

A view area is a cropped part of the full view. Each view area is treated as a video source in Live View and has its own video

stream and PTZ settings.

When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area

size. Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture,

requiring more bandwidth without adding image information.

To enable, go to Video & Audio > Camera Settings and select Enable View Areas.

To add a new view area:

1. Go to Video & Audio > View Area.

2. Click Add.

3. The new view area appears under Selected view area. Enter a descriptive name in the Name ﬁeld.

4. Select an Aspect ratio and a Video stream resolution.

5. A new view area covers the whole image. Use the mouse to move and resize the view area.

6. Select Enable PTZ to enable digital PTZ for the view area.

7. Click Save to save the settings.

To modify a view area, select the view area in the list and modify the settings as required. Click Save.

To remove a view area, select the view area and click Remove.

Note

The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a speciﬁc part of the

full view.

Overlay

Overlays are used to provide extra information, for example for forensic video analysis or during product installation and

conﬁguration. Overlays are superimposed over the video stream.

An overlay text can display the current date and time, or a text string. When using a text string, modiﬁers can be used to display

information such as the current bit rate or the current frame rate. For information about available modiﬁers, see File Naming &

Date/Time Formats in the online help

It is also possible to display text when an action rule is triggered, see .

To enable overlays:

1. Go to Video & Audio > Video Stream and select the Image tab.

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AXIS P3346 Fixed Dome Network Camera

Video and Audio

2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must ﬁrst be uploaded to

the Axis product, see Overlay Image.

3. To include date and time, select Include date and Include time.

4. To include a text string, select Include text and enter the text in the ﬁeld. Modiﬁers can be used, see File Naming &

Date/Time Formats in the online help

5. Deﬁne text overlay characteristics in the relevant ﬁelds.

6. Click Save.

To modify the date and time format, go to System Options > Date & Time. See Date & Time on page 44.

Overlay Image

An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide

extra information or to mask a part of the image.

Since it is static, the position and size of an overlay image will remain the same regardless of resolution and Pan/Tilt/Zoom

movements. To set up a dynamic mask, which will always mask the speciﬁed part of monitored area, see Privacy Mask on page 22

To use an overlay image, the image must ﬁrst be uploaded to the Axis product:

1. Go to Video & Audio > Overlay Image.

2. Click Browse and browse to the ﬁle.

3. Click Upload.

4. Select the image to use from the Use overlay image list.

5. Click Save.

To display the overlay image:

1. Go to Video & Audio > Video Stream and select the Image tab.

2. Under Overlay Settings, select Include overlay image at the coordinates and enter the X and Y coordinates.

3. Click Save.

For information about supported image formats, see the online help

Privacy Mask

A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be

bypassed via the VAPIX® Application Programming Interface (API).

The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently conﬁgured in the Axis product and

indicates if they are enabled.

You can add a new mask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name.

For more information, see the online help

Important

Adding many privacy masks may affect the product’s performance.

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AXIS P3346 Fixed Dome Network Camera

Video and Audio

Focus & Zoom

Focus and zoom should only be conﬁgured when installing or reinstalling the product. For installation instructions, refer to the

product’s Installation Guide.

To set focus and zoom:

1. Install the camera as described in the Installation Guide.

2. Go to Video & Audio > Focus & Zoom.

3. On the Basic tab, set the zoom level using the slider. The buttons < and > move the zoom position one step in either

direction. The buttons << and >> move the zoom position in multiple steps in either direction.

4. Click Perform auto focus to focus the camera automatically.

5. If more adjustments are needed, go to the Advanced tab.

Note

• Changing the zoom level moves the focus position. Focus should always be adjusted after changing the zoom.

• Movements in front of the camera should be avoided during automatic focusing.

On the Advanced tab, focus can be adjusted manually:

1. Click Open iris to open the iris to its maximum position. This gives the smallest depth of ﬁeld and provides the best

conditions for focusing.

2. Focus is set in the Focus window. Use the mouse to move and resize the focus window.

3. Set the zoom level using the slider and click Perform auto focus to focus the camera automatically.

4. Click in the Focus position bar to focus on a desired location. The buttons < and > move the focus position one step in

either direction. The buttons << and >> move the focus position in multiple steps in either direction.

5. When satisﬁed, click Enable iris to enable the iris.

The Pixel counter shows the number of pixels in an area of the image and can be used to ensure that the size of the image

fulﬁlls certain requirements, for example for face recognition. Use the mouse to move and resize the pixel counter, or enter the

number of pixels in the Width and Height ﬁelds and click Apply.

Audio Settings

The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio.

Audio Modes

The Axis product supports the following audio modes:

Full duplex - Simultaneous two-way audio allowing the Axis product to transmit and receive audio at the same time. There is no

echo cancellation; if feedback loops appear, try moving the microphone or the speaker.

Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the

Live View page, use the Talk and Listen buttons, see AMC Audio Controls on page 11.

Simplex — speaker only - Audio is transmitted from a client to the Axis product and can be played by a speaker connected

to the product. To transmit audio using the Live View page, the Talk and Microphone buttons must both be active, see AMC

Audio Controls on page 11.

Simplex — microphone only - Audio captured by the product microphone is transmitted from the Axis product to one or more clients.

To set the audio mode, go to Video & Audio > Audio Settings and select the desired mode from the Audio mode drop-down list.

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AXIS P3346 Fixed Dome Network Camera

Video and Audio

Audio Input

An external microphone or a line source can be connected to the Audio-in connector. Conﬁgure the audio input settings under Video

& Audio > Audio Settings.

Note

The internal microphone is used by default; the external microphone is used when connected. It is possible to disable the

internal microphone by connecting a plug to the mic input.

Select Microphone to use an external microphone or Line to use a Line in device, e.g. an audio mixer for multiple microphones

or a microphone with a built-in ampliﬁer, as audio source.

The Microphone power option provides DC power for an external microphone. Microphone power should only be used with

microphones that have no battery and when using the internal microphone. This setting should not be enabled when using a dynamic

or battery powered microphone. Microphone power will not harm the microphone; if you are uncertain, try switching it off and on.

To use a professional microphone requiring 48 V phantom power, you need an external power supply and a balanced-unbalanced

converter (audio transformer) in between.

Use the Input gain to control the volume (dB Full Scale) of the audio input. If the sound is too low, choose a higher dB, to amplify

the sound. If the sound is too high, choose a lower dB. The Level bar gives a visual representation of the audio signal level in dB

relative to the full-scale input level.

•

Green — the signal is at a good level.

Yellow — the signal is becoming distorted.

Red — the signal is distorted.

Use the Encoding option to select digital audio encoding format.

•

AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If

achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is included

in the Axis product.

•

G711 is an unlicensed standard codec that is useful when integrating audio into a VoIP system

G726 is an unlicensed speech codec that is most commonly used within the security industry.

The Sample rate deﬁnes the number of times per second the sound is sampled. A higher sample rate will provide better audio

quality, but also requires a greater bandwidth.

Set the required Bit rate depending on the selected encoding. A higher bit rate will give better audio quality. A lower bit rate

may have latency or delay, but will require less bandwidth.

For more information about these settings, please see the online help

Audio Output

An external speaker can be connected to the Audio-out connector (a built-in ampliﬁer is required for this). The output can be

connected to another ampliﬁer with speakers. A stereo connector must be used for the audio out.

Conﬁgure the audio output settings under Video & Audio > Audio Settings.

Output gain - Control the volume (dB Full Scale) of the line audio output. If the sound is too low, choose a higher dB. If the

sound is too high, choose a lower dB.

Audio Clips

An audio clip is a sound ﬁle that can be played when events occur or directly from the Live View page. The audio clip must ﬁrst be

uploaded to the Axis product or recorded by a microphone connected to the product.

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AXIS P3346 Fixed Dome Network Camera

Video and Audio

To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help

To conﬁgure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information,

see Events on page 36.

Note

Audio clips cannot be used if the product’s audio functionality is enabled. The audio functionality is enabled on the Audio

tab under Video & Audio > Video Stream.

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AXIS P3346 Fixed Dome Network Camera

Live View Conﬁg

You can customize the Live View page and alter it to suit your requirements. It is possible to deﬁne the following features of

the Live View page.

•

Stream Proﬁle. See page 19.

Default Viewer for Browser. See page 26.

Viewer Settings. See page 27.

Action Buttons. These are the buttons described in Controls on the Live View Page on page 10.

User Deﬁned Links. See page 27.

Output Buttons. See page 27.

Default Viewer for Browsers

From Live View Conﬁg > Default Viewer select the default method for viewing video images in your browser. The product attempts

to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and

selects the best available combination.

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AXIS P3346 Fixed Dome Network Camera

Live View Conﬁg

Browser

Viewer

Description

Windows Internet Explorer

AMC

Recommended viewer in Internet Explorer (H.264/Motion JPEG).

H.264.

QuickTime

Java applet

A slower imaging alternative to AMC (Motion JPEG). Requires one of the

following installed on the client:

• JVM (J2SE) 1.4.2 or higher.

• JRE (J2SE) 5.0 or higher.

Still image

Displays still images only. Click the Refresh button in your browser to view a

new image.

Other browsers

Server Push

QuickTime

Java applet

Still image

Recommended viewer for other browsers (Motion JPEG).

H.264.

A slower imaging alternative to Server Push (Motion JPEG only).

Displays still images only. Click the Refresh button in your browser to view a

new image.

For more information, please see the online help

Viewer Settings

To conﬁgure options for the viewer, go to Live View Conﬁg > Viewer Settings.

•

Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video

image in your browser.

•

H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media

Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your

Axis reseller.

•

Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick

mode.

Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the

PTZ control panel.

Select Enable recording button to enable recording from the Live View page. This button is available when using the

AMC viewer. The recordings are saved to the location speciﬁed in the AMC Control Panel. See AXIS Media Control

(AMC) on page 13.

User Deﬁned Links

To display user-deﬁned links in the Live View page, select the Show custom link option, give the link a name and then enter the URL

to link to. When deﬁning a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or

activate external devices connected to the product, or they can link to a web page. Custom links deﬁned as cgi links will run the

script in the background, in a hidden frame. Deﬁning the link as a web link will open the link in a new window.

Output Buttons

External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page.

To display output buttons in the Live View page:

1. Go to Setup > Live View Conﬁg.

2. Under Output Buttons, select the type of control to use:

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AXIS P3346 Fixed Dome Network Camera

Live View Conﬁg

Pulse activates the output for a deﬁned period of time. The pulse time can be set from 1/100 second to 60

seconds.

Active/Inactive displays two buttons, one or each action.

To conﬁgure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state.

For more information about I/O ports, see I/O Ports on page 51.

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AXIS P3346 Fixed Dome Network Camera

PTZ (Pan Tilt Zoom)

The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas,

see View Area on page 21.

Preset Positions

A preset position is a predeﬁned view that can be used to quickly steer the camera to a speciﬁc location. Preset positions can

be accessed in several ways:

•

By selecting the preset from the Source drop-down list in the Live View Page.

When setting up action rules. See page 36.

When setting up Guard Tour. See page 30.

Each view area has its own preset positions.

To add a preset position:

1. Go to PTZ > Preset Positions.

2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.

3. Enter a descriptive name in the Current position ﬁeld.

4. Click Add. The camera’s position is saved as a preset position.

The entire view area is treated as the Home position which is readily accessible by clicking the Home button on the Live View

page and in the Preset Positions setup window.

The product can be conﬁgured to return to the Home position when the PTZ functionality has been inactive for a speciﬁed length of

time. Enter the length of time in the Return to home after ﬁeld and click Save. Set the time to zero to prevent the product from

automatically returning to the Home position.

To include the preset position name in the overlay text, go to Video & Audio, select Include overlay text and enter the modiﬁer #P in

the ﬁeld. For more information about modiﬁers, see File Naming & Date/Time Formats in the online help

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AXIS P3346 Fixed Dome Network Camera

PTZ (Pan Tilt Zoom)

Guard Tour

A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for

conﬁgurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.

To add a guard tour:

1. Go to PTZ > Guard Tour and click Add.

2. Enter a descriptive name.

3. Specify the pause length between runs.

4. Select an available preset position and click Apply.

5. Specify the View Time in seconds or minutes.

6. Specify the View Order or select the Random view order option.

7. Click Save.

To modify or remove guard tours, go to PTZ > Guard Tour, select the guard tour in the Guard Tour List and click Modify/Remove.

For more information see the online help

Advanced

Controls

Panel Shortcut Command Buttons can be conﬁgured to provide direct access to commands issued via the VAPIX® Application

Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page through

the Ctrl panel button, see page 12.

Note

Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to

preset positions that require a tilt movement.

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AXIS P3346 Fixed Dome Network Camera

Detectors

Camera Tampering

Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely

defocused. To send an alarm, for example an email, an action rule must be set up.

To conﬁgure tampering:

1. Go to Detectors > Camera Tampering.

2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. Increase time to prevent

false alarms for known conditions that affect the image.

3. Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off, or if the lens is sprayed,

covered, or rendered severely out of focus.

4. Click Save.

To conﬁgure the product to send an alarm when tampering occurs:

1. Go to Events > Action Rules.

2. Click Add to set up a new action rule.

3. Enter a Name for the action rule.

4. Under Condition, select Detectors from the Trigger list.

5. Select Tampering from the list of detectors.

6. Optionally, select a schedule and set additional conditions.

7. Select the action. To send an email, select Send Notiﬁcation and select a Recipient from the list of deﬁned recipients.

Note

The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not

have a duration and once it has been triggered it will not automatically return to its untriggered state.

For more information on actions rules, see Events on page 36.

Motion Detection

Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.

Motion detection is conﬁgured by deﬁning up to 10 Include and Exclude windows:

•

Include windows — deﬁne areas where motion should be detected

Exclude windows — deﬁne areas within an Include window that should be ignored (areas outside Include windows

are automatically ignored).

For instructions, see Set Up Motion Detection Windows on page 32.

To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See

Motion Detection Parameters on page 32.

Once motion detection windows are conﬁgured, the Axis product can be conﬁgured to perform actions when motion is detected.

Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule on page 37.

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Detectors

Note

• Using the motion detection feature may decrease the product’s overall performance.

• The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the

camera will also change the position of the Motion Detection Window.

Set Up Motion Detection Windows

To set up a motion detection Include Window, follow these instructions:

1. Go to Detectors > Motion Detection.

2. Select a desired resolution for viewing while setting up Motion Detection from the View in list.

3. Select the Conﬁgure Included Windows option and click New. Select the new window in the list of windows and

enter a descriptive name.

4. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired

position) of the window.

5. Adjust the Object Size, History and Sensitivity proﬁle sliders (see Motion Detection Parameters for details). Any detected

motion within an active window is indicated by red peaks in the Activity window.

6. Click Save.

To exclude parts of the include window, select the Conﬁgure Excluded Windows and position the exclude window within the

include window.

To delete an include or exclude window, select the window in the list of windows and click Del.

Motion Detection Parameters

The parameters controlling motion detection are described in the table below:

Parameter

Object Size

History

Sensitivity

Description

Object size relative to window Object memory length.

size.

Difference in luminance

between background and

object.

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Detectors

Only very large objects trigger

motion detection.

An object that appears in

the window triggers motion

detection for a long time

before it is considered as

non-moving.

Ordinary colored objects on

ordinary backgrounds trigger

motion detection.

High level (100%)

A large difference in luminance

is required to trigger motion

detection.

Medium level (50%)

Low level (0%)

Even very small objects trigger An object that appears in

Only very bright objects on

a dark background trigger

motion detection.

the window triggers motion

detection only for a very short motion detection.

time before it is considered as

non-moving.

5–15%

15%

60–90%

90%

75–95%

90%

Recommended values

Default values

Note

• To trigger on small objects or movements, use several small motion detection windows rather than one large window

and select a low object size.

• To avoid triggering on small objects, select a high object size.

• While monitoring an area where moving objects are not expected, select a high history level. This will cause motion

detection to trigger as long as the object is present in the window.

• To only detect ﬂashing light, select a low sensitivity. In other cases high sensitivity is recommended.

Audio Detection

The Axis product can be conﬁgured to generate an alarm when audio rises above or falls below the threshold value. The threshold

value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

1. Go to Detectors > Audio Detection.

2. Set the audio alarm level and click Save.

3. Go to Events > Action Rules and set up an action rule, see Setting Up an Action Rule on page 37.

Detected audio is indicated by colored peaks in the Activity indicator. An event is triggered when detected audio rises above or falls

below the threshold value, which is represented by the bar.

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Applications

Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for

example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information

about available applications, downloads, trials and licenses, go to www.axis.com/applications

Note

• It is recommended to run one application at a time.

• Avoid running applications when the built-in motion detection is active.

Application Licenses

Some applications need a license to run. Licenses can be installed in two ways:

•

Automatic installation — requires access to the Internet

Manual installation — obtain the license key from the application vendor and upload the key to the Axis product

To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under

System Options > Support > System Overview.

Install Application

To install and start an application:

1. Go to Setup > Applications.

2. Under Upload Application, click Browse. Locate the application ﬁle and click Upload Package.

3. Install the license (if applicable). For instructions, see the documentation provided by the application vendor.

4. Start the application. Go to page Applications, select the application in the list of installed applications and click Start.

5. Conﬁgure the application. For instructions, see the documentation provided by the application vendor.

Note

• Applications can be uploaded by product administrators.

• Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management, version

3.10 and later.

To generate a log ﬁle for the application, go to Applications. Select the application and click Log.

Application Considerations

If an application is upgraded, application settings, including the license, will be removed. The license must be reinstalled and

the application reconﬁgured.

If the Axis product’s ﬁrmware is upgraded, installed applications and their settings will remain unchanged, although this is not

guaranteed by Axis Communications AB. Note that the application must be supported by the new ﬁrmware. For information about

ﬁrmware upgrades, see Upgrading the Firmware.

If the Axis product is restarted, running applications will restart automatically.

If the Axis product is restored, installed applications remain unchanged but must be restarted. To start the application, go to

Setup > Applications. Select the application in the list of installed applications and click Start. For information about restoring

the Axis product, see Maintenance.

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Applications

If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory

default, see Reset to Factory Default Settings.

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Events

The Axis product can be conﬁgured to perform actions when different events occur, for example, start a recording when motion is

detected. The set of conditions that deﬁnes how and when the action is triggered is called an Action Rule.

Available action rule triggers and conditions include:

•

Applications – Use installed applications to trigger the rule. See Applications on page 34.

Detectors

Audio Detection – Trigger the rule when audio is detected. SeeAudio Detection on page 33.

Day/Night Mode – Trigger the rule when the product switches between day mode (IR cut ﬁlter on) and night

mode (IR cut ﬁlter off). This can for example be used to control an external infrared (IR) light connected

to an output port.

Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback.

This can for example be used to send notiﬁcations.

Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 31.

Tampering – Trigger the rule when tampering is detected. SeeCamera Tampering on page 31.

Hardware

•

Network – Trigger the rule if network connection is lost or restored. This can for example be used to start

recording to the SD card.

Temperature – Trigger the rule if the temperature falls outside or inside the operating range of the product. This

can for example be used to send maintenance notiﬁcations.

Input Signal

Digital Input Port – Trigger the rule when an I/O port receives a signal from a connected device. SeeI/O Ports

on page 51.

Manual Trigger – Trigger the rule using the Manual Trigger button in the Live View page. SeeControls on

the Live View Page on page 10. This can for example be used to validate actions during product installation

and conﬁguration.

Virtual Inputs – can be used by a VMS (Video Management System) to trigger actions. Virtual inputs can, for

example, be connected to buttons in the VMS user interface.

•

PTZ

Moving – Trigger the rule when the camera view moves due to a PTZ operation. This can for example be used

as an additional condition to prevent an action rule triggered by motion detection to record video while the

camera view moves due to a PTZ operation.

Preset Reached – Trigger the rule when the camera stops at a preset position. This can be for example be used

with the Send Images action to upload images from the preset position.

•

Storage

Disruption – Trigger the rule if storage problems are detected, for example if the storage device is unavailable,

removed, full, locked or if other read or write problems occur. This can for example be used to send maintenance

notiﬁcations.

System

System Ready – Trigger the rule when the product has been started and all services are running. This can for

example be used to send a notiﬁcation when the product restarts.

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Events

•

Time

Recurrence – Trigger the rule periodically. SeeRecurrences on page 39. This can for example be used to upload

an image every 5 minutes.

Use Schedule – Trigger the rule according to the selected schedule. See Schedules on page 39.

Available actions include:

•

Day/Night Vision Mode – Set day mode (IR cut ﬁlter on) or night mode (IR cut ﬁlter off).

Output Port – Activate an I/O port to control an external device.

Overlay Text – Display an overlay text. See.

Play Audio Clip – See Audio Clips on page 24.

PTZ Control

Preset Position – Go to a preset position.

Guard Tour – Start a guard tour. SeeGuard Tour on page 30.

•

Record Video – Record video to a selected storage.

Send Images – Send images to a recipient.

Send Notiﬁcations – Send a notiﬁcation message to a recipient.

Send Video Clip – Send a video clip to a recipient.

Status LED – Flash the LED indicator. This can for example be used to validate triggers such as motion detection during

product installation and conﬁguration.

Setting Up an Action Rule

An action rule deﬁnes the conditions that must be met for the product to perform an action, for example record video or send an

email notiﬁcation. If multiple conditions are deﬁned, all of them must be met to trigger the action.

The following example describes how to set up an action rule to record video to a network share if there is movement in the

camera’s ﬁeld of view.

Set up motion detection and add a network share:

1. Go to Detectors > Motion Detection and conﬁgure a motion detection window. See page 32

2. Go to System Options > Storage and set up the network share. See page 50.

Set up the action rule:

1. Go to Events > Action Rules and click Add.

2. Select Enable rule and enter a descriptive name for the rule.

3. Select Detectors from the Trigger drop-down list.

4. Select Motion Detection from the drop-down list. Select the motion detection window to use.

5. Optionally, select a Schedule and Additional conditions. See below.

6. Under Actions, select Record Video from the Type drop-down list.

7. Select a Stream proﬁle and conﬁgure the Duration settings as described below.

8. Select Network Share from the Storage drop-down list.

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Events

To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being

triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger

should be ignored before the action rule can be activated again.

The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time

and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered

again during the post-trigger time, the recording time will be extended with another post-trigger time period.

For more information, see the online help

Recipients

Recipients receive media ﬁles and notiﬁcation messages. The following recipients are available:

Recipient

Use with action

Email¹

Send Images

Send Notiﬁcation

Send Video Clip

Send Images

FTP

Send Video Clip

Send Images

HTTP

Send Notiﬁcation

Send Video Clip

Send Images

HTTPS

Send Notiﬁcation

Send Video Clip

Send Images

Network Share²

TCP

Send Video Clip

Send Notiﬁcation

1. Some email providers have security ﬁlters that prevent users from receiving or viewing large amount of attachments, from receiving scheduled

emails and similar. Check the email provider’s security policy to avoid delivery problems and locked email accounts.

2. A network share can also be used as a storage device for recorded video. Go System Options > Storage to conﬁgure a network share before

setting up a continuous recording or an action rule to record video. See Storage on page 50 for more information about storage devices.

To add a recipient:

1. Go to Events > Recipients and click Add.

2. Enter a descriptive name.

3. Select a recipient Type.

4. Enter the information needed for the recipient type.

5. Click Test to test the connection to the recipient.

6. Click OK.

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Events

Setting Up an Email Recipient

Email recipients can be conﬁgured by selecting one of the listed email providers, or by specifying the SMTP server, port and

authentication used by, for example, a corporate email server.

Note

Some email providers have security ﬁlters that prevent users from receiving or viewing large amount of attachments, from

receiving scheduled emails and similar. Check the email provider’s security policy to avoid delivery problems and locked

email accounts.

To set up an email recipient using one of the listed providers:

1. Go to Events > Recipients and click Add.

2. Enter a Name and select Email from the Type list.

3. Enter the email addresses to send emails to in the To ﬁeld. Use commas to separate multiple addresses.

4. Select the email provider from the Provider list.

5. Enter the user ID and password for the email account.

6. Click Test to send a test email.

To set up an email recipient using for example a corporate email server, follow the instructions above but select User deﬁned as

Provider. Enter the email address to appear as sender in the From ﬁeld. Select Advanced settings and specify the SMTP server

address, port and authentication method. Optionally, select Use encryption to send emails over an encrypted connection. The server

certiﬁcate can be validated using the certiﬁcates available in the Axis product. For information on how to upload certiﬁcates,

see Certiﬁcates on page 43.

Schedules

Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside

ofﬁce hours. Use one of the predeﬁned schedules or create a new schedule as described below.

To create a new schedule:

1. Go to Events > Schedules and click Add.

2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.

3. Click OK.

To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.

Recurrences

Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour.

To set up a recurrence:

1. Go to Events > Recurrences and click Add.

2. Enter a descriptive name and recurrence pattern.

3. Click OK.

To use the recurrence in an action rule, ﬁrst select Time from the Trigger drop-down list in the Action Rule Setup page and then

select the recurrence from the second drop-down list.

To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.

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Recordings

The Axis product can be conﬁgured to record video continuously or according to an action rule:

•

To start a continuous recording, see page 40.

To set up action rules, see page 37.

To access recordings, see Recording List on page 40.

To conﬁgure camera controlled storage, see Storage on page 50.

Recording List

Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and time, duration and the

event that triggered the recording.

To play or download a recording, follow these steps:

1. Go to Recordings > List.

2. Use the ﬁlter to narrow the list of recordings. Enter the desired ﬁlter criteria and click Filter. Some ﬁlters may take

a long time to complete.

3. Select the recording.

4. Click Play to play the recording, or click Download to download the recording.

Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded ﬁle is a zip ﬁle

containing a minimum of three ﬁles, of which the Matroska (mkv) ﬁles are the actual recordings. The recordings are time-stamped

with the date and time they were downloaded (that is, not the date the recordings were made).

Note

To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter

can be downloaded from www.axis.com/techsup/software

For detailed recording and video information, select a recording and click Properties.

To remove a recording, select the recording and click Remove.

Continuous Recording

The Axis product can be conﬁgured to continuously save video to a storage device. See Storage on page 50 for more information

about storage devices. To prevent the disk from becoming full, it is recommended to conﬁgure the disk to automatically remove old

recordings. If a new stream proﬁle is selected while a recording is ongoing, the recording will be stopped and saved in the recording

list and a new recording with the new stream proﬁle will start. All previous continuous recordings will remain in the recording list

until they are removed manually or through automatic removal of old recordings.

To start a continuous recording, follow these steps:

1. Go to Recordings > Continuous.

2. Select Enabled.

3. Select type of storage device from the Disk list.

4. Select a Stream proﬁle to use for continuous recordings.

5. Click Save to save and start the recording.

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Languages

Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected

language. To switch languages, go to Setup > Languages and ﬁrst upload the new language ﬁle. Browse and locate the ﬁle and click

the Upload Language button. Select the new language from the list and click Save.

Note

• Resetting the product to factory default settings will erase any uploaded language ﬁle and reset the product language to

English.

• Clicking the Restore button on the Maintenance page will not affect the language.

• A ﬁrmware upgrade will not affect the language used. However if you have uploaded a new language to the product and

later upgrade the ﬁrmware, it may happen that the translation no longer matches the product's web pages. In this case,

upload an updated language ﬁle.

• A language already installed in the product will be replaced when a current or a later version of the language ﬁle is uploaded.

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System Options

Security

Users

User access control is enabled by default and can be conﬁgured under System Options > Security > Users. An administrator can

set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means

that anybody may access the Live View page.

The user list displays authorized users and user groups (access levels):

Viewer - Access to the Live View page

Operator - Access to the Live View page and to all settings except System Options

Administrator - Unrestricted access to all settings; can add, modify and remove other users.

Under HTTP/RTSP Password Settings, select the type of password to allow. You may need to allow unencrypted passwords if there are

viewing clients that do not support encryption, or if you upgraded the ﬁrmware and existing clients support encryption but need

to log in again and be conﬁgured to use this functionality.

Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.

Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.

Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be

made before using the Axis product.

ONVIF

ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, consultants,

and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperablity between

different vendor products, increased ﬂexibility, reduced cost and future-proof systems.

By creating a user you automatically enable ONVIF communication. Use the user name and password with all ONVIF communication

with the product. For more information see www.onvif.org

IP Address Filter

IP address ﬁltering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are

allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address ﬁltering.

The administrator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).

HTTPS

HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol providing encrypted browsing.

HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided by

HTTPS is considered adequate for most commercial exchanges.

The Axis product can be conﬁgured to require HTTPS when users from different user groups (administrator, operator, viewer) connect.

To use HTTPS, an HTTPS certiﬁcate must ﬁrst be installed. Go to System Options > Security > Certiﬁcates to install and manage

certiﬁcates. See Certiﬁcates on page 43.

To enable HTTPS on the Axis product:

1. Go to System Options > Security > HTTPS

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System Options

2. Select an HTTPS certiﬁcate from the list of installed certiﬁcates.

3. Optionally, click Ciphers and select the encryption algorithms to use for SSL.

4. Set the HTTPS Connection Policy for the different user groups.

5. Click Save to enable the settings.

To access the Axis product via the desired protocol, enter https:// or http:// in the address ﬁeld in a browser.

The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page.

IEEE 802.1X

IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network

devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).

To access a network protected by IEEE 802.1X, devices must be authenticated. The authentication is performed by an authentication

server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.

In Axis implementation, the Axis product and the authentication server identify themselves with digital certiﬁcates using EAP-TLS

(Extensible Authentication Protocol - Transport Layer Security). The certiﬁcates are provided by a Certiﬁcation Authority (CA).

You need:

•

a CA certiﬁcate to authenticate the authentication server.

a CA-signed client certiﬁcate to authenticate the Axis product.

To create and install certiﬁcates, go to System Options > Security > Certiﬁcates. See Certiﬁcates on page 43. Many CA certiﬁcates

are preinstalled.

To allow the product to access a network protected by IEEE 802.1X:

1. Go to System Options > Security > IEEE 802.1X.

2. Select a CA Certiﬁcate and a Client Certiﬁcate from the lists of installed certiﬁcates.

3. Under Settings, select the EAPOL version and provide the EAP identity associated with the client certiﬁcate.

4. Check the box to enable IEEE 802.1X and click Save.

Note

For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP

server. See Date & Time on page 44.

Certiﬁcates

Certiﬁcates are used to authenticate devices on a network. Typical applications include encrypted web browsing (HTTPS), network

protection via IEEE 802.1X and secure upload of images and notiﬁcation messages for example via email. Two types of certiﬁcates

can be used with the Axis product:

Server/Client certiﬁcates - To authenticate the Axis product.

CA certiﬁcates - To authenticate peer certiﬁcates, for example the certiﬁcate of an authentication server in case the Axis product is

connected to an IEEE 802.1X protected network.

Note

Installed certiﬁcates, except preinstalled CA certiﬁcates, will be deleted if the product is reset to factory default. Preinstalled

CA certiﬁcates that have been deleted will be reinstalled.

A Server/Client certiﬁcate can be self-signed or issued by a Certiﬁcate Authority (CA). A self-signed certiﬁcate offers limited

protection and can be used before a CA-issued certiﬁcate has been obtained.

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System Options

To install a self-signed certiﬁcate:

1. Go to Setup > System Options > Security > Certiﬁcates.

2. Click Create self-signed certiﬁcate and provide the requested information.

To create and install a CA-signed certiﬁcate:

1. Create a self-signed certiﬁcate as described above.

2. Go to Setup > System Options > Security > Certiﬁcates.

3. Click Create certiﬁcate signing request and provide the requested information.

4. Copy the PEM-formatted request and send to the CA of your choice.

5. When the signed certiﬁcate is returned, click Install certiﬁcate and upload the certiﬁcate.

Server/Client certiﬁcates can be installed as Certiﬁcate from signing request or as Certiﬁcate and private key. Select Certiﬁcate

and private key if the private key is to be upload as a separate ﬁle or if the certiﬁcate is in PKCS#12 format.

The Axis product is shipped with several preinstalled CA certiﬁcates. If required, additional CA certiﬁcates can be installed:

1. Go to Setup > System Options > Security > Certiﬁcates.

2. Click Install certiﬁcate and upload the certiﬁcate.

Audio Support

Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to conﬁgure

audio settings, see Audio Settings on page 23.

Note

Deselecting this option will disable audio globally in the Axis product, for conﬁgured events and proﬁles with audio as well.

Date & Time

The Axis product’s date and time settings are conﬁgured under System Options > Date & Time.

Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see

below).

To change the date and time settings, select the preferred Time mode under New Server Time:

•

Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and

time are set once and will not be updated automatically.

•

Synchronize with NTP Server – Obtains date and time from an NTP server. With this option, date and time settings are

updated continuously. For information on NTP settings, see NTP Conﬁguration on page 47.

If using a host name for the NTP server, a DNS server must be conﬁgured. See DNS Conﬁguration on page 46.

Set manually – Allows you to manually set date and time.

•

If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving

time changes.

The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the

predeﬁned formats or see File Naming & Date/Time Formats in the online help

for information on how to create custom date and

time formats. To include date and time in the overlay text, go to Video & Audio and select Include date and Include time.

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System Options

Network

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version

must always be enabled.

IPv4 Address Conﬁguration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are

conﬁgured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Conﬁguration Protocol) allows network administrators to centrally manage and automate the assignment of

IP addresses. DHCP should only be enabled if using dynamic IP address notiﬁcation, or if the DHCP can update a DNS server. It is

then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset

the product to the factory default settings (see page 53) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Conﬁguration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the conﬁguration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be conﬁgured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 45.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP

address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional

two minutes.

To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.

Pinging the product is still possible when the service is disabled.

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1. Acquire a free static IP address on the same network segment as the computer.

2. Locate the serial number (S/N) on the product label.

3. Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp

ping -s 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp

ping -s 408 192.168.0.125

Windows syntax (this may require that you run the command prompt as an administrator)

arp -s <IP address> <serial number>

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System Options

ping -l 408 -t <IP address>

Windows example (this may require that you run the command prompt as an administrator)

arp -s 192.168.0.125 00-40-8c-18-10-00

ping -l 408 -t 192.168.0.125

4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.

5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar.

6. Open a browser and type http://<IP address> in the Location/Address ﬁeld.

For other methods of assigning the IP address, see the Installation and Management Software CD or the document Assign an IP

Address and Access the Video Stream on Axis Support web at www.axis.com/techsup

Note

• To open a command prompt in Windows, open the Start menu and type cmd in the Run/Search ﬁeld.

• To use the ARP command in Windows 7/Windows Vista, right-click the command prompt icon and select Run as

administrator.

• To open a command prompt in Mac OS X, open the Terminal utility from Application > Utilities.

AXIS Video Hosting System (AVHS)

AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from

any location. For more information and help to ﬁnd a local AVHS Service Provider go to www.axis.com/hosting

The AVHS settings are conﬁgured under System Options > Network > TCP IP > Basic. The possibility to connect to an AVHS service

is enabled by default. To disable, clear the Enable AVHS box.

One-click enabled - Press the product’s control button (see Hardware Overview on page 6 ) to connect to an AVHS service over the

Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not

registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.

Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will

stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the

one-click installation.

AXIS Internet Dynamic DNS Service

AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net

To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic. Under

Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently

registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

Note

AXIS Internet Dynamic DNS Service requires IPv4.

Advanced TCP/IP Settings

DNS Conﬁguration

DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are conﬁgured under System

Options > Network > TCP/IP > Advanced.

Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.

To make manual settings, select Use the following DNS server address and specify the following:

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System Options

Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by

semicolons. The host name is always the ﬁrst part of a fully qualiﬁed domain name, for example, myserver is the host name in the

fully qualiﬁed domain name myserver.mycompany.com where mycompany.com is the domain name.

Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is

optional and will be used if the primary is unavailable.

NTP Conﬁguration

NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are conﬁgured under

System Options > Network > TCP/IP > Advanced.

Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.

To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.

Host Name Conﬁguration

The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS

name. The host name is conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.

Select Use the host name to set the host name manually.

Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.

For more information, see the online help

Link-Local IPv4 Address

Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access

the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static

or DHCP-supplied IP address at the same time.

This function can be disabled under System Options > Network > TCP/IP > Advanced.

HTTP

The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the

default setting, which is 80, any port in the range 1024–65535 can be used.

HTTPS

The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to

the default setting, which is 443, any port in the range 1024–65535 can be used.

To enable HTTPS, go to System Options > Security > HTTPS. For more information, see HTTPS on page 42.

NAT traversal (port mapping) for IPv4

A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding

network trafﬁc from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased

since most routers are pre-conﬁgured to stop attempts to access the private network (LAN) from the public network (Internet).

Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side

of a NAT router. With NAT traversal properly conﬁgured, all HTTP trafﬁc to an external HTTP port in the NAT router is forwarded to

the product.

NAT traversal is conﬁgured under System Options > Network > TCP/IP > Advanced.

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System Options

Note

• For NAT traversal to work, this must be supported by the router. The router must also support UPnP^TM

• The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband

sharing device” or “Home ﬁrewall” but the essential purpose of the device is the same.

Enable/Disable - When enabled, the Axis product attempts to conﬁgure port mapping in a NAT router on your network, using UPnP^TM

Note that UPnP^TMmust be enabled in the product (see System Options > Network > UPnP).

Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in

the ﬁeld. If no router is speciﬁed, the product automatically searches for NAT routers on your network. If more than one router is

found, the default router is selected.

Alternative HTTP port - Select this option to manually deﬁne an external HTTP port. Enter the port number in the ﬁeld. If no port is

entered here, a port number is automatically selected when NAT traversal is enabled.

Note

• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not

support UPnP and you need to manually conﬁgure port forwarding in the NAT router.

• If you attempt to manually enter a port that is already in use, another available port is automatically selected.

• When the port is selected automatically it is displayed in this ﬁeld. To change this, enter a new port number and click Save.

FTP

The FTP server running in the Axis product enables upload of new ﬁrmware, user applications, etc. The FTP server can be disabled

under System Options > Network > TCP/IP > Advanced.

Note

This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers.

RTSP

The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be

changed under System Options > Network > TCP/IP > Advanced. The default port is 554.

Note

H.264 video streams will not be available if the RTSP server is disabled.

SOCKS

SOCKS is a networking proxy protocol. The Axis product can be conﬁgured to use a SOCKS server to reach networks on the other

side of a ﬁrewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a ﬁrewall, and

notiﬁcations, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

SOCKS is conﬁgured under System Options > Network > SOCKS. For more information, see the online help

QoS (Quality of Service)

QoS (Quality of Service) guarantees a certain level of a speciﬁed resource to selected trafﬁc on a network. A QoS-aware network

prioritizes network trafﬁc and provides a greater network reliability by controlling the amount of bandwidth an application may use.

The QoS settings are conﬁgured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the

Axis product can mark the following types of trafﬁc: live video, live audio, event/alarm trafﬁc and management trafﬁc.

Note

Live audio DSCP will be equal to live video DSCP if H.264 over RTSP is used.

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System Options

SNMP

The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the

group of devices and management station running SNMP. Community names are used to identify groups.

The Axis product can be conﬁgured to support SNMP on the System Options > Network > SNMP page.

Depending on the level of security required, select the version on SNMP to use.

SNMP v1/v2 provides the lowest level of security. The community name can be speciﬁed as a password for read or read/write

access to all supported SNMP devices. The default password for the Read community is public and the default password for the

Write community is write.

Note

If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.

Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status

changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that

should receive the message.

The following traps are available:

•

Cold start

Warm start

Link up

Authentication failed

SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

To use SNMP v3, HTTPS must be enabled, see HTTPS on page 42. To enable SNMP v3, check the box and provide the initial user

password.

Note

The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see

Reset to Factory Default Settings on page 53.

UPnP^TM

The Axis product includes support for UPnP^TM. UPnP^TMis enabled by default and the product is automatically detected by operating

systems and clients that support this protocol.

UPnP^TMcan be disabled under System Options > Network > UPnP^TM

RTP/H.264

The RTP port range and multicast settings are conﬁgured under System Options > Network > RTP.

The RTP port range deﬁnes the range of ports from which the video/audio ports are automatically selected. For multicast streams,

only certain IP addresses and port numbers should be used.

Select Always Multicast Video and/or Always Multicast Audio to start multicast streaming without opening an RTSP session.

Bonjour

The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating

systems and clients that support this protocol.

Bonjour can be disabled under System Options > Network > Bonjour.

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System Options

Storage

SD Card

The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card

with speed class 10.

NOTICE

To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.

The Axis product supports SD cards with the following ﬁle systems:

•

ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss. To access

data stored on the card from the Windows operating system, a third-party ext4 driver or application is required.

•

vFAT — most SD cards are pre-formatted with vFAT when purchased.

If required, the SD card can be manually formatted to the desired ﬁle system. To format the SD card:

1. Insert the SD card in the SD card slot.

2. Go to System Options > Storage and click SD Card.

3. Click Format and select the desired ﬁle system.

Note

During formatting any previous data stored on the disk will be lost.

Mounting is done automatically when the card is inserted or when the product is started. A manual mount is only required if the

card has been unmounted and not ejected and re-inserted.

To unmount the SD card:

1. Go to System Options > Storage and click SD Card.

2. Click Unmount.

3. The card can now be removed.

The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management.

If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. This option is only

available for SD cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card.

To avoid ﬁlling the card, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings

older than and select the number of days or weeks.

To stop writing to the card and protect recordings from being removed, select Lock under Recording Settings.

Network Share

Network share allows you to add network storage such as a NAS (network-attached storage). The NAS shall be dedicated for

recordings and data from the Axis products connected to the network. For information about reference NAS devices, go to

www.axis.com/products/cam_companion_software/supported.htm

To add a network share:

1. Go to System Options > Storage.

2. Click Network Share.

3. Enter the IP address, DNS or Bonjour name to the host server in the Host ﬁeld.

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System Options

4. Enter the name of the share in the Share ﬁeld. Sub folders cannot be used.

5. If required, select The share requires login and enter the user name and password.

6. Click Connect.

To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.

To avoid ﬁlling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings

older than and select the number of days or weeks.

To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.

Ports & Devices

I/O Ports

The Axis product provides one input port and one output port for connection of external devices. For information about how to

connect external devices, see Connectors on page 62.

The I/O ports are conﬁgured under System Options > Ports & Devices > I/O Ports. The ports can be given descriptive names and their

Normal states can be conﬁgured as Open circuit or Grounded circuit.

Port Status

The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports.

Maintenance

The Axis product provides several maintenance functions. These are available under System Options > Maintenance.

Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current

settings.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

•

the boot protocol (DHCP or static)

the static IP address

the default router

the subnet mask

the system time

the IEEE 802.1X settings

the focus position

uploaded applications are kept but must be restarted

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The

Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 53.

To reset the optics to the factory default position, click Calibrate under Optics. This may be necessary in situations where the optics

has lost its calibration during transport or has been exposed to extreme vibrations.

To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.

This can be useful for identifying the product among other products installed in the same location.

For information about ﬁrmware upgrade, see Upgrading the Firmware on page 54.

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System Options

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information,

should you require technical assistance.