Axis Communications Security Camera M3113 R User Manual

USER MANUAL  
AXIS M3113-R Network Camera  
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AXIS M3113-R Network Camera  
Table of Contents  
Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accessing the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Access from a browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Access from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Set the root password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
The Live View page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Media streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
How to stream H.264 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
MJPEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
AXIS Media Control (AMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Alternative methods of accessing the video stream . . . . . . . . . . . . . . . . . . . . 12  
Setting up the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Video Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Stream Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
View Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Privacy Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Live View Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
PTZ (Pan Tilt Zoom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Preset Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Guard Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Camera Tampering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Convert Event Types to Action Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Setting Up an Action Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Recurrences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Recording List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Continuous recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Reset to factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Checking the firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Upgrading the firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Emergency recovery procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Symptoms, possible causes and remedial actions . . . . . . . . . . . . . . . . . . . . . . 43  
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
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AXIS M3113-R Network Camera  
Hardware overview  
Hardware overview  
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180° mark  
Lens holder  
Optic mount  
Optic holder  
Use screws here to mount camera to mounting surface  
Control button  
LED indicators  
Network cable  
Connectors  
The Axis product is available in two variants with different connectors:  
Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE).  
Network connector - D-coded M12 connector. Supports Power over Ethernet (PoE).  
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AXIS M3113-R Network Camera  
Hardware overview  
Caution  
Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded  
network cable (STP) may be appropriate or required. Any network cables that are routed in outdoor environments or similar  
shall be shielded (STP) and intended for their specific use. Make sure that the network switch is properly grounded. See  
Electromagnetic Compatibility (EMC) for regulatory requirements.  
Control button - The control button is used for:  
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•
•
Connecting to an AXIS Video Hosting System service. See page 35. To connect, press and hold the button for about  
1 second until the Status LED flashes green.  
Connecting to AXIS Internet Dynamic DNS Service. See page 36. To connect, press and hold the button for  
about 3 seconds.  
Resetting the product to factory default settings. See page 41.  
LED indicators  
LED  
Color  
Green  
Amber  
Unlit  
Indication  
Network  
Steady for connection to a 100 MBit/s network. Flashes for network activity.  
Steady for connection to a 10 MBit/s network. Flashes for network activity.  
No network connection.  
Status  
Power  
Green  
Amber  
Red  
Steady green for normal operation.  
Steady during startup and when restoring settings.  
Slow flash for failed upgrade.  
Green  
Amber  
Normal operation.  
Flashes green/amber during firmware upgrade.  
Note  
• The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options >LED.  
See the online help for more information.  
• The Status LED can be configured to flash while an event is active.  
• The Status LED can be configured to flash for identifying the unit. This can be done under Setup > System Options >  
Maintenance.  
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AXIS M3113-R Network Camera  
Accessing the product  
Accessing the product  
To install the Axis product, refer to the Installation Guide supplied with the product.  
The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,  
Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 47.  
Note  
• To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.  
• QuickTimeTM is also supported for viewing H.264 streams.  
• If your computer restricts the use of additional software components, the product can be configured to use a Java  
applet for viewing Motion JPEG.  
• The Axis product includes one (1) H.264 decoder license for viewing video streams. The license is automatically installed  
with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.  
Access from a browser  
1. Start a browser (Internet Explorer, Firefox, Safari).  
2. Enter the IP address or host name of the Axis product in the browser’s Location/Address field. To access the product from a  
Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.  
If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to  
discover and assign an IP address, refer to the Installation Guide.  
3. Enter your user name and password. If this is the first time the product is accessed, the root password must first be  
configured; for instructions see Set the root password, on page 7 .  
4. The product’s Live View page appears in your browser.  
Note  
The layout of the Live View page may have been customized to meet specific requirements. Consequently, some of the  
examples and functions featured here may differ from those displayed in your own Live View page.  
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AXIS M3113-R Network Camera  
Accessing the product  
Access from the Internet  
Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must  
configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which  
will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options >  
Network > TCP/IP Advanced.  
For more information, please see NAT traversal (port mapping) for IPv4, on page 37. See also AXIS Internet Dynamic DNS Service at  
Set the root password  
To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Configure  
Root Password dialog, which appears when the product is accessed for the first time.  
To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS  
certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The  
HTTPS certificate ensures encrypted exchange of information.  
To set the password via a standard HTTP connection, enter it directly in the first dialog.  
To set the password via an encrypted HTTPS connection, follow these steps:  
1. Click Create self-signed certificate.  
2. Provide the requested information and click OK. The certificate is created and the password can now be set securely. All  
traffic to and from the product is encrypted from this point on.  
3. Enter a password and then re-enter to confirm the spelling. Click OK. The password has now been configured.  
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AXIS M3113-R Network Camera  
Accessing the product  
Note  
• The default administrator user name root is permanent and cannot be deleted.  
• If the password for root is lost, the product must be reset to the factory default settings. See Reset to factory default  
Set Power Line Frequency  
Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config or by resetting the  
product to factory default.  
Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause  
image flicker if the product is used in fluorescent light environments.  
When using 50 Hz, the maximum frame rate is limited to 25 fps.  
Note  
Power line frequency is different in different geographic regions. In the Americas, 60 Hz is usually used; most other parts of  
the world use 50 Hz. Local variations may apply, always check with the local authorities.  
The Live View page  
If the Axis product has been customized to meet specific requirements, not all the items described below will appear in the Live View  
page. The following provides an overview of each available button.  
Controls on the Live View page  
Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG.  
The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile. Stream  
profiles are configured under Video > Stream Profiles. See Stream Profiles, on page 16.  
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AXIS M3113-R Network Camera  
Accessing the product  
The Manual Trigger button can trigger an event directly from the Live View page. The button is configured under  
Live View Config > Action Buttons.  
Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your  
computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available.  
Enable this button from Live View Config > Action Buttons.  
AXIS Media Control viewer toolbar  
The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 11 for more  
information. The toolbar displays the following buttons:  
The Play button connects to the Axis product and starts playing a media stream.  
The Stop button stops the media stream.  
The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified  
in the AMC Control Panel.  
Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer  
keyboard to cancel full screen view.  
The Record button is used to record the current video stream. The location where the recording is saved can be specified  
in the AMC Control Panel.  
PTZ Controls  
The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under  
System Options > Security > Users.  
Note  
These controls are available if digital PTZ is enabled in the selected view area, see View Area, on page 17.  
Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the  
mouse pointer.  
Click the Center mode button and click in the image to center the camera view on that position. The center mode  
button could also be used to zoom in on a specific area. Click in the image and drag to draw a rectangle surrounding  
the area to be magnified. To zoom out, rotate the mouse wheel.  
Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls.  
User-defined buttons can also appear in the Control panel. See Controls, on page 22.  
Select a PTZ preset position to steer the camera view to the saved position. See Preset Positions,  
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AXIS M3113-R Network Camera  
Accessing the product  
Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the  
camera view to that position.  
Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.  
The PTZ controls can be disabled under PTZ > Advanced > Controls, see Controls, on page 22.  
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AXIS M3113-R Network Camera  
Media streams  
Media streams  
The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the  
type you use.  
The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles.  
Other applications and clients can access video streams directly, without going via the Live View page.  
How to stream H.264  
The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.  
Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of  
your network. The available options in AXIS Media Control are:  
Unicast RTP  
This unicast method (RTP over UDP) is used  
for live unicast video, especially when it is  
important to always have an up-to-date video  
stream, even if some images are dropped.  
Unicasting is used for video-on-demand  
transmission so that there is no video traffic  
on the network until a client connects and  
requests the stream.  
Note that there are a maximum of 20  
simultaneous unicast connections.  
RTP over RTSP  
This unicast method (RTP tunneled over RTSP)  
is useful as it is relatively simple to configure  
firewalls to allow RTSP traffic.  
RTP over RTSP over HTTP  
This unicast method can be used to traverse  
firewalls. Firewalls are commonly configured to  
allow the HTTP protocol, thus allowing RTP to  
be tunneled.  
Multicast RTP  
This method (RTP over UDP) should be used for live multicast video. The video stream is always  
up-to-date, even if some images are dropped.  
Multicasting provides the most efficient usage of bandwidth when there are large numbers of  
clients viewing simultaneously. A multicast cannot however, pass a network router unless the  
router is configured to allow this. It is not possible to multicast over the Internet, for example.  
Note also that all multicast viewers count as one unicast viewer in the maximum total of 20  
simultaneous connections.  
AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the  
AMC Control Panel, can be changed and the options disabled, to suit specific requirements.  
Note  
H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed  
copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.  
MJPEG  
This format uses standard JPEG still images for the video stream. These images are then displayed and updated at a rate sufficient  
to create a stream that shows constantly updated motion.  
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image  
contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS  
Media Control in Internet Explorer in Windows.  
AXIS Media Control (AMC)  
AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.  
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AXIS M3113-R Network Camera  
Media streams  
The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more  
information.  
The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from:  
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Windows Control Panel (from the Start menu)  
Alternatively, right-click the video image in Internet Explorer and click Settings.  
Alternative methods of accessing the video stream  
You can also access video and images from the Axis product in the following ways:  
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Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection  
to the browser and sends data as and when required, for as long as required.  
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Still JPEG images in a browser. Enter the path http://<ip>/axis-cgi/jpg/image.cgi  
Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths  
can be used:  
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Unicast via RTP: axrtpu://<ip>/axis-media/media.amp  
Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp  
Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp  
Multicast: axrtpm://<ip>/axis-media/media.amp  
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QuickTimeTM. The following paths can be used:  
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rtsp://<ip>/axis-media/media.amp  
rtsp://<ip>/axis-media/media.3gp  
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AXIS M3113-R Network Camera  
Media streams  
Note  
• <ip>= IP addess  
• The Axis product supports QuickTime 6.5.1 and later.  
• QuickTime adds latency to the video stream.  
• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee  
this.  
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AXIS M3113-R Network Camera  
Setting up the product  
Setting up the product  
The Axis product can be configured by users with administrator or operator rights. Click Setup in the top right-hand corner of  
the Live View page.  
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Administrators have unrestricted access to all settings.  
Operators have access to all settings except System Options  
See also the online help  
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Basic Setup  
Basic Setup provides shortcuts to the settings that should be made before using the Axis product:  
1. Users. See page 33.  
2. TCP/IP. See page 35.  
3. Date & Time. See page 34.  
4. Video Stream. See page 15.  
The Basic Setup menu can be disabled from System Options > Security > Users.  
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AXIS M3113-R Network Camera  
Video  
Video  
It is possible to configure the following video features in your Axis product:  
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Video stream. See page 15.  
Stream profiles. See page 16.  
Camera settings. See page 17.  
View area. See page 17.  
Overlay image. See page 18.  
Privacy mask. See page 18.  
Video Stream  
You can define the following video stream settings from Video > Video Stream:  
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Image. See page 16.  
H.264. See page 16.  
MJPEG. See page 16.  
Pixel Counter  
The pixel counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is a  
requirement that the image is a certain size, for example in face recognition.  
The pixel counter can be accessed from:  
•
Video > Video Stream. Under Preview, click Open and select the Show pixel counter option to enable the rectangle in  
the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height  
fields and click Apply.  
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AXIS M3113-R Network Camera  
Video  
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The Live View page in Internet Explorer in Windows. Right-click in the image and select Pixel counter. Use the mouse  
to move and resize the rectangle.  
Image  
You can modify the image resolution and compression, and rotate the image from the Image tab (Video > Video Stream).  
The image can also be mirrored from the Image tab.  
Setting the compression level affects the image quality and bandwidth; the lower the compression, the higher the image quality  
with higher bandwidth requirements.  
To avoid bandwidth problems on the network, you can limit the frame rate allowed to each viewer. The maximum frame rate can be  
set to Unlimited, or you can limit the frame rate to a value.  
An image or text can be superimposed over the image as overlay. See Overlay, on page 18.  
Save your settings before they can take effect.  
H.264  
H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates.  
An H.264 video stream consists of different types of frames such as I-frames, P-frames and B-frames. An I-frame is a complete image  
whereas P-frames and B-frames only contain the differences from previous/future frames.  
The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on  
bandwidth requirements in some cases, but may also have an adverse affect on image quality.  
The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image  
complexity, using up more bandwidth for increased activity in the image, and less for lower image activity. CBR allows you to set a  
fixed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increased  
image activity, but in this case cannot, frame rate and image quality are affected negatively. To partly compensate for this, it is  
possible to prioritize either frame rate or image quality. Not setting a priority means that frame rate and image quality are equally  
affected. You must save your settings before they can take effect.  
The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay  
Settings and enter the modifier#b in the field.  
MJPEG  
Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the  
bandwidth and storage used by the Motion JPEG video stream in these situations. Setting the frame size to the Default setting  
provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame  
size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage,  
the maximum frame size should be set to an optimal value.  
Stream Profiles  
There are four pre-programmed stream profiles available for quick set up. The settings for these can be adjusted. New customized  
profiles can also be created. Each profile has a descriptive name, indicating its purpose.  
•
•
•
The stream profiles can be accessed from the Stream profile drop-down list in the Live View page.  
To add, copy, modify, and remove stream profiles go to Video > Stream Profiles.  
To select the default stream profile go to Live View Config > Stream Profile and choose the profile from the drop-down list.  
For more information see the online help  
on this page.  
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AXIS M3113-R Network Camera  
Video  
Camera Settings  
The Video > Camera Settings page provides access to advanced image settings for the Axis product.  
Image Appearance  
Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a  
black and white image.  
The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.  
Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light  
conditions. A lower setting reduces image noise, but the whole image will appear less sharp.  
The Contrast changes the relative difference between light and dark. It can be adjusted using the slidebar.  
White balance  
White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis  
product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light  
source from the drop-down list. For a description of each available setting, see the online help  
.
Wide Dynamic Range (Dynamic Contrast)  
Wide dynamic range (Dynamic Contrast) can improve the exposure when there is a considerable contrast between light and dark  
areas in the image. In intense backlight conditions, enable WDR. Disable WDR In low light conditions for optimal exposure.  
Note  
This setting is only possible when using automatic exposure control.  
Exposure Settings  
Configure the exposure settings to suit the image quality requirements in relation to lighting, frame rate and bandwidth  
considerations.  
Exposure value - Click in the bar to fine-tune the exposure.  
Enable Backlight compensation - Enable this option if a bright spot of light, for example a light bulb, causes other areas in  
the image to appear too dark.  
Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto  
setting can be used. For particular requirement, select a predefined area.  
Exposure priority - When Motion is prioritized and maximum Shutter time is set to a small value, motion blur in the image is  
minimized. This can be useful for recognition of moving objects such as people and vehicles. However, prioritizing motion may cause  
an increase in image noise, especially in low light situations. When Low noise is prioritized and Gain is set to a small value, image  
noise is minimized. The file size is reduced, which can be useful if storage space or bandwidth is limited. However, prioritizing low  
noise may result in a very dark image, especially in low light situations.  
View Area  
A view area is a cropped part of the full view. The view area is treated as a video source in Live View and has its own video  
stream and PTZ settings.  
To enable a view area, go to Video > Camera Settings and select Enable View Area.  
When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area  
size. Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture,  
requiring more bandwidth without adding image information.  
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AXIS M3113-R Network Camera  
Video  
To configure the view area:  
1. Go to Video > View Area.  
2. Select an Aspect ratio and a Video stream resolution.  
3. A new view area covers the whole image. Use the mouse to move and resize the view area.  
4. Select Enable PTZ to enable digital PTZ for the view area.  
5. Click Save to save the settings.  
To modify the view area, modify the settings as required. Click Save.  
Tip:  
•
The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of  
the full view.  
Overlay  
Overlays can be used to provide extra information and are superimposed over the video image. With overlay text it is possible to  
include date and time or view the current bit rate as overlay text.  
To include the current bit rate as overlay text go to Video > Video Stream > Overlay Settings, select the Include text check box  
option, and enter the overlay code in the field. See the online help  
for supported formats.  
Overlay image  
An overlay image can be used to provide extra information, or to mask a part of the video image.  
To use your own image, such as a logo, first upload the image to the Axis product. Go to Video > Overlay Image, click Browse to  
locate the file and then click Upload. The file can then be selected from the Use overlay image drop-down list.  
To place an overlay image at specific coordinates, go to Video > Video Stream and select the Include overlay image at coordinates  
check box option and enter the X and Y coordinates.  
For more information see the online help  
Privacy Mask  
A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be  
bypassed via the VAPIX® Application Programming Interface (API).  
The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates  
if they are enabled.  
You can add a new mask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name.  
For more information, see the online help  
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AXIS M3113-R Network Camera  
Live View Config  
Live View Config  
You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of  
the Live View page.  
•
•
•
•
•
Stream Profile. See page 16.  
Default Viewer for Browser. See page 19.  
Viewer Settings. See page 20.  
Action Buttons. These are the buttons described in Controls on the Live View page, on page 8 .  
User Defined Links. See page 20.  
Default viewer for browsers  
From Live View Config > Default Viewer select the default method for viewing video images in your browser. The product attempts  
to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and  
selects the best available combination.  
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AXIS M3113-R Network Camera  
Live View Config  
Browser  
Viewer  
Description  
Windows Internet Explorer  
AMC  
Recommended viewer in Internet Explorer (H.264/Motion JPEG)  
H.264  
QuickTime  
Java applet  
A slower imaging alternative to AMC (Motion JPEG). Requires one of the  
following installed on the client:  
• JVM (J2SE) 1.4.2 or higher  
• JRE (J2SE) 5.0 or higher  
Still image  
Displays still images only. Click the Refresh button in your browser to view a  
new image  
Other browsers  
Server Push  
QuickTime  
Java applet  
Still image  
Recommended viewer for other browsers (Motion JPEG).  
H.264  
A slower imaging alternative to Server Push (Motion JPEG only).  
Displays still images only. Click the Refresh button in your browser to view a  
new image  
For more information, please see the online help  
.
Viewer Settings  
Options for the viewer are configured under Live View Config > Viewer Settings.  
•
The Show viewer toolbar option will display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the  
video image in your browser.  
•
H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media  
Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your  
Axis reseller.  
•
•
Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode.  
Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ  
control panel.  
•
You can enable recording from the Live View page. The recordings are saved to the location specified in the AMC Control  
User Defined Links  
To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL  
activate external devices connected to the product, or they can link to a web page. Custom links defined as cgi links will run the  
script in the background, in a hidden frame. Defining the link as a web link will open the link in a new window.  
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AXIS M3113-R Network Camera  
PTZ (Pan Tilt Zoom)  
PTZ (Pan Tilt Zoom)  
The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas,  
Preset Positions  
A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can  
be accessed in several ways:  
•
•
•
By selecting the preset from the Preset positions drop-down list in the Live View Page.  
When setting up action rules. See page 27.  
When setting up Guard Tour. See page 21.  
To add a preset position:  
1. Go to PTZ > Preset Positions.  
2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.  
3. Enter a descriptive name in the Current position field.  
The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length  
of time. Enter the length of time in the field and click Save. Set the time to zero to prevent the product from automatically  
returning to the Home position.  
To include the preset position name in the overlay text, go to Video, select Include overlay text and enter the modifier #P in the field.  
For more information about modifiers, see File Naming & Date/Time Formats in the online help  
.
Guard Tour  
A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for  
configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.  
To add a guard tour:  
1. Go to PTZ > Guard Tour and click Add.  
2. Enter a descriptive name.  
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AXIS M3113-R Network Camera  
PTZ (Pan Tilt Zoom)  
3. Specify the pause length between runs.  
4. Select an available preset position and click Apply.  
6. Specify the View Time in seconds or minutes.  
7. Specify the View order or select the Random view order check box option.  
8. Click Save.  
To modify or remove guard tours, go to PTZ > Guard Tour, select the guard tour in the Guard Tour List and click Modify/Remove.  
For more information see the online help  
Note  
.
The pause between guard tour runs must be set to at least 10 minutes.  
Advanced  
Controls  
Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX® Application  
Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page through  
the Ctrl panel button, see page 9 .  
Note  
Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to  
preset positions that require a tilt movement.  
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AXIS M3113-R Network Camera  
Detectors  
Detectors  
Camera Tampering  
Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely  
defocused. To send an alarm, for example an email, an action rule must be set up.  
To configure tampering:  
1. Go to Detectors > Camera Tampering.  
2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false  
alarms for known conditions that affect the image.  
3. Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off, or if the lens is sprayed,  
covered, or rendered severely out of focus.  
4. Click Save.  
To configure the product to send an alarm when tampering occurs:  
1. Go to Events > Action Rules.  
2. Click Add to set up a new action rule.  
3. Enter a Name for the action rule.  
4. Under Condition, select Detectors from the Trigger list.  
5. Select Tampering from the list of detectors.  
6. Optionally, select a schedule and set additional conditions.  
7. Select the action. To send an email, select Send Notification and select a Recipient from the list of defined recipients.  
Note  
The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not  
have a duration and once it has been triggered it will not automatically return to its untriggered state.  
For more information on actions rules, see Events, on page 27.  
Motion Detection  
Motion detection is used to generate an alarm whenever movement occurs (or stops) in the view. Up to 10 Include and Exclude  
windows can be configured:  
•
•
Include windows — target specific areas within the whole video image  
Exclude windows — define areas within an Include window that should be ignored (areas outside Include windows  
are automatically ignored)  
Once configured, motion detection windows appear in the list of Detectors in Action rule setup. See Setting Up an Action Rule, on  
Note  
Using the motion detection feature may decrease the product’s overall performance.  
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AXIS M3113-R Network Camera  
Detectors  
Set up motion detection  
To set up a motion detection Include Window, follow these instructions:  
1. Go to Detectors > Motion Detection.  
2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and enter  
a descriptive name.  
3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired  
position) of the active window (window with red frame).  
4. Adjust the Object Size, History and Sensitivity profile sliders (see Motion detection parameters for details). Any detected  
motion within an active window is indicated by red peaks in the Activity window.  
5. Click Save.  
To exclude parts of the include window, select the Configure Excluded Windows and position the exclude window within the  
include window.  
To delete an include or exclude window, select the window in the list of windows and click Del.  
Motion detection parameters  
The parameters controlling motion detection are described in the table below:  
Parameter  
Object Size  
History  
Sensitivity  
Description  
Object size relative to window Object memory length.  
size.  
Difference in luminance  
between background and  
object.  
Only very large objects trigger  
motion detection.  
An object that appears in  
the window triggers motion  
detection for a long time  
before it is considered as  
non-moving.  
Ordinary colored objects on  
ordinary backgrounds trigger  
motion detection.  
High level (100%)  
A large difference in luminance  
is required to trigger motion  
detection.  
Medium level (50%)  
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AXIS M3113-R Network Camera  
Detectors  
Even very small objects trigger An object that appears in  
Only very bright objects on  
a dark background trigger  
Low level (0%)  
motion detection.  
the window triggers motion  
detection only for a very short motion detection.  
time before it is considered as  
non-moving.  
5–15%  
15%  
60–90%  
90%  
75–95%  
90%  
Recommended values  
Default values  
Tips:  
•
To trigger on small objects or movements, use several small motion detection windows rather than one large window  
and select a low object size.  
•
•
To avoid triggering on small objects, select a high object size.  
If no objects should appear in the Include Window, select a high history level. This will cause motion detection to trigger as  
long as the object is present in the window.  
•
To only detect flashing light, select a low sensitivity. In other cases high sensitivity is recommended.  
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AXIS M3113-R Network Camera  
Applications  
Applications  
Third party applications can be uploaded to and installed on the Axis product. For information about available applications,  
To upload an application, go to Applications > Overview, click Browse to locate the file and then click Upload Package. Click on the  
uploaded application’s name to open the menu options Settings, License and About. For configuration instructions, please refer to  
the documentation provided with the application.  
Most applications need a license to run. To install the license, select the License menu option. If the product is connected  
to the Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to  
and under System Options > Support > System Overview) to receive a license key.  
Installed Applications lists installed applications with information about the version and the vendor, the status of the application  
(running or not running), and information about the license.  
Use the Start and Stop buttons to start and stop the application.  
To generate a log file for the application, select the application and click Log.  
Note  
It is recommended to run one application at a time. Avoid running applications when motion detection is active.  
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AXIS M3113-R Network Camera  
Events  
Events  
The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is  
detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.  
Available Action Rule triggers and conditions include:  
•
•
Applications — use installed applications to trigger the rule, see Applications, on page 26.  
Detectors  
-
Motion Detection — trigger the rule when motion is detected, see Motion Detection, on page 23.  
Tampering — trigger the rule when tampering is detected, see Camera Tampering, on page 23.  
-
Hardware  
-
•
•
Network — trigger the rule if network connection is lost or restored.  
Input Signal  
-
Manual Trigger — trigger the rule using the Manual Trigger button in the Live View page, see Controls on  
the Live View page, on page 8 . This can for example be used to validate actions during product installation  
and configuration.  
•
•
PTZ  
-
-
Moving — trigger the rule when the camera view moves due to a PTZ operation. This can for example be used  
as an additional condition to prevent an action rule triggered by motion detection to record video while the  
camera view moves due to a PTZ operation.  
Preset Reached — trigger the rule when the camera stops at a preset position. This can be for example be used  
with the Send Images action to upload images from the preset position.  
Storage  
-
Available — trigger the rule when the storage device is unmounted or removed. This can for example be  
used to send maintenance notifications.  
-
Full — trigger the rule when the storage device is full. Under normal operation, the oldest recordings will be  
overwritten to prevent the storage device from becoming full.  
-
System  
-
Locked — trigger the rule if the storage device is locked (write protected).  
•
•
System Initializing — trigger the rule when the product is being started. This can for example be used to send a  
notification when the product restarts.  
Time  
-
Recurrence — trigger the rule periodically, see Recurrences, on page 29. This can for example be used to upload  
an image every 5 minutes.  
-
Use Schedule — trigger the rule according to the selected schedule, see Schedules, on page 29.  
Available actions include:  
PTZ Control  
•
-
-
Preset Position — go to a preset position.  
Guard Tour — start a guard tour, see Guard Tour, on page 21.  
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AXIS M3113-R Network Camera  
Events  
•
•
•
•
Record Video — record video to a selected storage.  
Send Images — send images to a recipient.  
Send Notifications — send a notification message to a recipient.  
Status LED — flash the LED indicator. This can for example be used to validate triggers such as motion detection during  
product installation and configuration.  
Convert Event Types to Action Rules  
If the Axis product is upgraded to firmware version 5.40 or later, it is recommended to convert Event Types to Action Rules. The  
legacy user Event Types in the camera will continue to work but will not be visible in the user interface of the camera. The Event  
Types need to be converted to Action rules to become visible in the user interface.  
To convert Event Types to Action Rules go to Events > Action Rules and click Convert.  
Caution  
This is not recommended when using a VMS based on the old Event Management System.  
Setting Up an Action Rule  
An action rule defines the conditions that must be met for the product to perform an action, for example record video or send email  
notifications. If multiple conditions are defined, all must be met to trigger the action.  
The following example describes how to set up an action rule to record video to a network share if there is movement in the  
camera’s field of view.  
Set up motion detection and add a network share:  
1. Go to Detectors > Motion Detection and configure a motion detection window, see page 24  
2. Go to System Options > Storage and set up the network share, see page 39.  
Set up the action rule:  
1. Go to Events > Action Rules and click Add.  
2. Select Enable rule and enter a descriptive name for the rule.  
3. Select Detectors from the Trigger drop-down list.  
4. Select Motion Detection from the drop-down list. Select the motion detection window to use.  
5. Optionally, select a Schedule and Additional conditions, see below.  
6. Under Actions, select Record Video from the Type drop-down list.  
7. Select a Stream profile and configure the Duration settings as described below.  
8. Select Network Share from the Storage drop-down list.  
To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being  
triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger  
should be ignored before the action rule can be activated again.  
The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time  
and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered  
again during the post-trigger time, the recording time will be extended with another post-trigger time period.  
For more information, see the online help  
.
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AXIS M3113-R Network Camera  
Events  
Recipients  
Recipients receive media files and notification messages. The following recipients are available:  
Recipient  
Use with action  
Email  
Send Images  
Send Notification  
Send Images  
FTP  
HTTP  
Send Images  
Send Notification  
Send Images  
Network Share  
TCP  
Send Notification  
To add a recipient:  
1. Go to Events > Recipients and click Add.  
2. Enter a descriptive name  
3. Select a recipient Type.  
4. Enter the information needed for the recipient type.  
5. Click Test to test the connection to the recipient.  
6. Click OK.  
Schedules  
Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside  
office hours. Use one of the predefined schedules or create a new schedule as described below.  
To create a new schedule:  
1. Go to Events > Schedules and click Add.  
2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.  
3. Click OK.  
To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.  
Recurrences  
Recurrences are used to trigger Action Rules repeatedly, for example every 5 minutes or every hour.  
To set up a recurrence:  
1. Go to Events > Recurrences and click Add.  
2. Enter a descriptive name and recurrence pattern.  
3. Click OK.  
To use the recurrence in an Action Rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and  
then select the recurrence from the second drop-down list.  
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AXIS M3113-R Network Camera  
Events  
To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.  
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AXIS M3113-R Network Camera  
Recordings  
Recordings  
The Axis product can be configured to record video continuously or according to an action rule:  
•
•
•
•
To start a continuous recording, see page 31.  
To set up action rules, see page 28.  
To access recordings, see Recording List, on page 31.  
To configure camera controlled storage, see Storage, on page 39.  
Recording List  
Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and time, duration and the  
event that triggered the recording.  
To play or download a recording, follow these steps:  
1. Go to Recordings > List.  
2. Use the filter to narrow the list of recordings. Enter the desired filter criteria and click Filter. Some filters may take  
a long time to complete.  
3. Select the recording.  
4. Click Play to play the recording, or click Download to download the recording.  
Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded file is a zip file  
containing a minimum of three files, of which the Matroska (mkv) files are the actual recordings. The recordings are time-stamped  
with the date and time they were downloaded (that is, not the date the recordings were made).  
Note  
To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter  
For detailed recording and video information, select a recording and click Properties.  
To remove a recording, select the recording and click Remove.  
Continuous recording  
The Axis product can be configured to continuously save video to a storage device. See Storage, on page 39 for more information  
about storage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove  
old recordings see .  
To start a continuous recording, follow these steps:  
1. Go to Recordings > Continuous.  
2. Select Enabled.  
3. Select type of storage device from the Disk list.  
4. Select a Stream profile to use for continuous recordings.  
5. Click Save to save and start the recording.  
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AXIS M3113-R Network Camera  
Recordings  
Note  
If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list  
and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording  
list until they are removed manually or through automatic removal of old recordings.  
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AXIS M3113-R Network Camera  
System Options  
System Options  
Security  
Users  
User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can  
set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means  
that anybody may access the Live View page.  
The user list displays authorized users and user groups (access levels):  
Viewer - Access to the Live View page  
Operator - Access to the Live View page and to all settings except System Options  
Administrator - Unrestricted access to all settings; can add, modify and remove other users.  
Under HTTP/RTSP Password Settings, select the type of password to allow. You may need to allow unencrypted passwords if there  
are viewing clients that do not support encryption, or if you upgraded the firmware and existing clients support encryption but need  
to log in again and be configured to use this functionality.  
Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.  
Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.  
Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be  
made before using the Axis product.  
ONVIF  
ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, consultants,  
and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperablity between  
different vendor products, increased flexibility, reduced cost and future-proof systems.  
By creating a user you automatically enable ONVIF communication. Use the user name and password with all ONVIF communication  
IP Address Filter  
IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are  
allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.  
The administrator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).  
HTTPS  
The Axis product supports encrypted browsing using HTTPS. This is configured on the System Options > Security > HTTPS page.  
A self-signed certificate can be used until a Certificate Authority-issued certificate has been obtained. Click Create self-signed  
certificate to install a self-signed certificate. Although self-signed certificates are free and offer some protection, true security is only  
implemented after the installation of a signed certificate issued by a Certificate Authority.  
To obtain a signed certificate from an issuing Certificate Authority, click Create Certificate Request. When the signed certificate  
is returned, click Install signed certificate to import the certificate. The properties of any certificate request currently resident in  
the product or installed can be viewed by clicking Properties.  
To enable HTTPS in the Axis product, the HTTPS Connection Policy must be set for each user group.  
For more information, see the online help  
.
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AXIS M3113-R Network Camera  
System Options  
IEEE 802.1X  
IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network  
devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).  
To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a  
third-party entity called an authentication server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft  
Internet Authentication Service.  
In Axis' implementation, the network device and the authentication server authenticate themselves with the help of digital  
certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certificates are provided by an  
Certification Authority (CA). You need:  
•
•
a CA certificate to validate the identity of the authentication server  
a CA-signed client certificate and a private key to authenticate the network device.  
To allow the network device to access a network protected by IEEE 802.1X:  
1. Obtain a CA certificate, a client certificate and a client private key (contact your network administrator).  
2. Go to Setup > System Options > Security > IEEE 802.1X and upload the CA certificate, the client certificate and the  
client private key.  
3. Under Settings, select the EAPOL version, provide your EAP identity and private key password.  
4. Check the box to enable IEEE 802.1X and click Save.  
Certificates  
CA Certificate  
The CA certificate is used to validate the identity of the authentication server. Enter the path to  
the certificate directly, or locate the file using the Browse button. Then click Upload. To remove  
a certificate, click Remove.  
Client certificate  
Client private key  
The client certificate and private key are used to authenticate the network device. They can be  
uploaded as separate files or in one combined file (e.g. a PFX file or a PEM file). Use the Client  
private key field if uploading one combined file. For each file, enter the path to the file, or locate the  
file using the Browse button. Then click Upload. To remove a file, click Remove.  
Settings  
EAPOL version  
EAP identity  
Select the EAPOL version (1 or 2) as used in your network switch.  
Enter the user identity (maximum 16 characters) associated with your certificate.  
Enter the password (maximum 16 characters) for the private key.  
Check the box to enable the IEEE 802.1X protocol.  
Private key password  
Enable IEEE 802.1X  
Date & Time  
The Axis product’s date and time settings are configured under System Options > Date & Time.  
Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see  
below).  
To change the date and time settings, select the preferred Time mode under New Server Time:  
•
Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and  
time are set once and will not be updated automatically.  
•
Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are  
updated continuously. For information on NTP settings, see NTP Configuration, on page 36.  
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AXIS M3113-R Network Camera  
System Options  
If using a host name for the NTP server, a DNS server must be configured. See DNS Configuration, on page 36.  
Set manually allows you to manually set date and time.  
•
If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving  
time changes.  
The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the  
predefined formats or see File Naming & Date/Time Formats in the online help  
for information on how to create custom date and  
time formats. To include date and time in the overlay text, go to Video and select Include date and Include time.  
Network  
Basic TCP/IP Settings  
The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version  
must always be enabled.  
IPv4 Address Configuration  
By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are  
configured under System Options > Network > TCP/IP > Basic.  
DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of  
IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is  
then possible to access the Axis product by name (host name).  
If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset  
the product to the factory default settings (see page 41) and then perform the installation again.  
To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.  
IPv6 Address Configuration  
If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.  
To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.  
ARP/Ping  
The IP address can be set using ARP and Ping. For instructions, see the product’s Installation Guide.  
ARP/Ping is enabled by default. To disable, uncheck the box under System Options > Network > TCP/IP > Basic.  
The ARP/Ping service is automatically disabled two minutes after the product is started, or as soon as an IP address is set. To reset the  
IP address, the product must be restarted to activate ARP/Ping for an additional two minutes.  
Pinging the product is still possible when this service is disabled.  
AXIS Video Hosting System (AVHS)  
AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from  
any location. For more information and help to find a local AVHS Service Provider go to www.axis.com/hosting  
AVHS is enabled by default. The settings are configured under System Options > Network > TCP IP > Basic.  
One-click enabled - Press the product’s control button (see Hardware overview, on page 4 ) to connect to an AVHS service over the  
Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not  
registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.  
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AXIS M3113-R Network Camera  
System Options  
Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will  
stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the  
one-click installation.  
AXIS Internet Dynamic DNS Service  
To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic. Under  
Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently  
registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.  
Advanced TCP/IP Settings  
DNS Configuration  
DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System  
Options > Network > TCP/IP > Advanced.  
Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.  
To make manual settings, select Use the following DNS server address and specify the following:  
Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by  
semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the  
fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.  
Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is  
optional and will be used if the primary is unavailable.  
NTP Configuration  
NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under  
System Options > Network > TCP/IP > Advanced.  
Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.  
To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.  
Host Name Configuration  
The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS  
name. The host name is configured under System Options > Network > TCP/IP > Advanced.  
Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.  
Select Use the host name to set the host name manually.  
Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.  
For more information, see the online help  
.
Link-Local IPv4 Address  
Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access  
the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static  
or DHCP-supplied IP address at the same time.  
This function can be disabled under System Options > Network > TCP/IP > Advanced.  
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AXIS M3113-R Network Camera  
System Options  
HTTP  
The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the  
default setting, which is 80, any port in the range 1024–65535 can be used.  
HTTPS  
The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to  
the default setting, which is 443, any port in the range 1024–65535 can be used.  
To enable HTTPS, go to System Options > Security > HTTPS. For more information, see page 33.  
NAT traversal (port mapping) for IPv4  
A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding  
network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased  
since most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).  
Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other  
(WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router  
is forwarded to the product.  
NAT traversal is configured under System Options > Network > TCP/IP > Advanced.  
Note  
• For NAT traversal to work, this must be supported by the router. The router must also support UPnPTM  
.
• The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband  
sharing device” or “Home firewall” but the essential purpose of the device is the same.  
Enable/Disable - When enabled, the Axis product attempts to configure port mapping in a NAT router on your network, using UPnPTM  
Note that UPnPTM must be enabled in the product (see System Options > Network > UPnP).  
.
Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in  
the field. If no router is specified, the product automatically searches for NAT routers on your network. If more than one router is  
found, the default router is selected.  
Alternative HTTP port - Select this option to manually define an external HTTP port. Enter the port number in the field. If no port is  
entered here, a port number is automatically selected when NAT traversal is enabled.  
Note  
• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does  
not support UPnP and you need to manually configure port forwarding in the NAT router.  
• If you attempt to manually enter a port that is already in use, another available port is automatically selected.  
• When the port is selected automatically it is displayed in this field. To change this, enter a new port number and click Save.  
FTP  
The FTP server running in the Axis product enables upload of new firmware, user applications, etc. The FTP server can be disabled  
under System Options > Network > TCP/IP > Advanced.  
Note  
This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers.  
RTSP  
The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be  
changed under System Options > Network > TCP/IP > Advanced. The default port is 554.  
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AXIS M3113-R Network Camera  
System Options  
Note  
H.264 video streams will not be available if the RTSP server is disabled.  
SOCKS  
SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other  
side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and  
notifications, uploads, alarms, etc need to be send to a destination outside the local network (for example the Internet).  
SOCKS is configured under System Options > Network > SOCKS. For more information, see the online help  
.
QoS (Quality of Service)  
QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network  
prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use.  
The QoS settings are configured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the  
Axis product can mark the following types of traffic: live video, event/alarm traffic and management traffic.  
SMTP (email)  
To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This  
is done under System Options > Network > SMTP (email).  
Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields provided. A From  
email address is also required. If the mail server requires authentication, check Use authentication to log in to this server and enter  
the necessary information.  
SNMP  
The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the  
group of devices and management station running SNMP. Community names are used to identify groups.  
The Axis product can be configured to support SNMP on the System Options > Network > SNMP page.  
Depending on the level of security required, select the version on SNMP to use.  
SNMP v1/v2 provides the lowest level of security. The community name can be specified as a password for read or read/write  
access to all supported SNMP devices. The default password for the Read community is public and the default password for the  
Write community is write.  
Note  
If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.  
Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status  
changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that  
should receive the message.  
The following traps are available:  
•
•
•
•
Cold start  
Warm start  
Link up  
Authentication failed  
SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.  
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AXIS M3113-R Network Camera  
System Options  
To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 33. To enable SNMP v3, check the box and provide the initial user  
password.  
Note  
The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see  
UPnPTM  
The Axis product includes support for UPnPTM. UPnPTM is enabled by default and the product is automatically detected by operating  
systems and clients that support this protocol.  
UPnPTM can be disabled under System Options > Network > UPnPTM  
.
RTP/H.264  
The RTP port range and multicast settings are configured under System Options > Network > RTP.  
The RTP port range defines the range of ports from which the video ports are automatically selected. For multicast streams, only  
certain IP addresses and port numbers should be used.  
Select Always Multicast Video to start multicast streaming without opening an RTSP session.  
Bonjour  
The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating  
systems and clients that support this protocol.  
Bonjour can be disabled under System Options > Network > Bonjour.  
Storage  
Network Share  
Network share allows you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common  
Internet File System) and use them for storage of recordings.  
To add a network share:  
1. Go to System Options > Storage.  
2. Click Network Share.  
3. Enter the IP address, DNS or Bonjour name to the host server in the Host field.  
4. Enter the name of the share in the Share field.  
5. If required, select The share requires login and enter the user name and password.  
6. Click Connect.  
To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.  
To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings  
older than and select the number of days or weeks.  
To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.  
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AXIS M3113-R Network Camera  
System Options  
Maintenance  
The Axis product provides several maintenance functions. These are available under System Options > Maintenance.  
Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current  
settings.  
Click Restore to reset most settings to the factory default values. The following settings are not affected:  
•
•
•
•
•
•
the boot protocol (DHCP or static)  
the static IP address  
the default router  
the subnet mask  
the system time  
the IEEE 802.1X settings  
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The  
Axis product can also be reset to factory default using the control button, see Reset to factory default settings, on page 41.  
To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.  
This can be useful for identifying the product among other products installed in the same location.  
For information about firmware upgrade, see Upgrading the firmware, on page 42.  
Support  
Support Overview  
The System Options > Support > Support Overview page provides information on troubleshooting and contact information,  
should you require technical assistance.  
System Overview  
To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that  
can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log  
items. Many of the captions are links to the proper Setup page.  
Logs & Reports  
The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If  
contacting Axis Support, please provide a valid Server Report with your query.  
System Log - Provides information about system events.  
Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the  
product (see below).  
Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included  
in the Server Report.  
You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server report  
text file in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s  
Live View that also shows the settings specified under Video Stream>Image>Image Appearance. The server report .zip file should  
always be included when contacting support.  
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AXIS M3113-R Network Camera  
System Options  
Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or  
when contacting Axis Support.  
Connection List - Lists all clients that are currently accessing media streams.  
Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.  
The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration.  
The Access Log can be configured to list all connections to the product (select Critical, Warnings & Info). If required, a different log  
level can be used when sending emails.  
Advanced  
Scripting  
Scripting allows experienced users to customize and use their own scripts.  
Caution  
Improper use may cause unexpected behavior and loss of contact with the Axis product.  
Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide  
assistance for problems with customized scripts.  
To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup file before  
customizing the scripts. If a script causes problems, reset the product to its factory default settings, see page 41.  
File Upload  
Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go  
to System Options > Advanced > File Upload.  
Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the  
selected user group (viewer, operator or administrator) for the uploaded file.  
Plain Config  
Plain Config is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this  
page. Help is available from the standard help pages.  
To open Plain Config, go to System Options > Advanced > Plain Config.  
Reset to factory default settings  
This will reset all parameters, including the IP address, to the factory default settings:  
1. Disconnect power from the product.  
2. Press and hold the Control button and reconnect power (see Hardware overview, on page 4 ).  
3. Keep the Control button pressed for about 15 seconds until the Status indicator flashes amber.  
4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The  
product has been reset to the factory default settings. The default IP address is 192.168.0.90  
5. Re-assign the IP address.  
It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.  
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AXIS M3113-R Network Camera  
Troubleshooting  
Troubleshooting  
Checking the firmware  
Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem  
should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The  
current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.  
Upgrading the firmware  
When you upgrade the product with the latest firmware from Axis website, the product receives the latest functionality available.  
Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware.  
To upgrade, follow these instructions:  
1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website  
2. Go to Setup > System Options > Maintenance in the products web pages.  
3. Under Upgrade Server, click Browse and locate the file on your computer. Click Upgrade.  
After starting the upgrade process, always wait at least 5–10 minutes before restarting the product, even if you suspect the  
upgrade has failed.  
Note  
• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.  
• Preconfigured and customized settings are saved when the firmware is upgraded (providing the features are available in  
the new firmware) although this is not guaranteed by Axis Communications AB.  
Emergency recovery procedure  
If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status  
indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label.  
1. In UNIX/Linux, type the following from the command line:  
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AXIS M3113-R Network Camera  
Troubleshooting  
arp -s <IP address> <serial number> temp  
ping -s 408 <IP address>  
In Windows, type the following from a command/DOS prompt:  
arp -s <IP address> <serial number>  
ping -l 408 -t <IP address>  
2. If the product does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.  
3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade  
file to use. Then click Load to restart the upgrade process.  
4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status  
indicator.  
5. Reinstall the product, referring to the Installation Guide.  
Symptoms, possible causes and remedial actions  
Problems setting the IP address  
Try the installation again. The IP address must be set within two minutes after power has been  
applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for  
detailed instructions.  
When using ARP/Ping  
The product is located on a  
different subnet  
If the IP address intended for the product and the IP address of the computer used to access the  
product are located on different subnets, you will not be able to set the IP address. Contact your  
network administrator to obtain an IP address.  
The IP address is being used  
by another device  
Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS  
window, type ping and the IP address of the product:  
• If you receive: Reply from <IP address>: bytes=32; time=10...  
this means that the IP address may already be in use by another device on the network.  
Obtain a new IP address from the network administrator and reinstall the product.  
• If you receive: Request timed out, this means that the IP address is available for  
use with the Axis product. Check all cabling and reinstall the product.  
Possible IP address conflict  
with another device on the  
same subnet.  
The static IP address in the Axis product is used before the DHCP server sets a dynamic address.  
This means that if the same default static IP address is also used by another device, there may  
be problems accessing the product.  
The product cannot be accessed from a browser  
Cannot log in  
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting  
to log in. You may need to manually type http or https in the browser’s address field.  
The IP address has been  
changed by DHCP  
If the product and the client are on the same network, run AXIS IP Utility to locate the product.  
Identify the product using its model or serial number.  
Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP  
address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages  
and disabled DHCP in the TCP/IP settings. Return the product to the main network. The product  
now has a fixed IP address that will not change.  
Certificate error when using For authentication to work properly, the date and time settings in the Axis product should be  
IEEE 802.1X  
synchronized with an NTP server. See Date & Time, on page 34.  
43  
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AXIS M3113-R Network Camera  
Troubleshooting  
The product is accessible locally but not externally  
Router configuration  
To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal  
feature which will attempt to automatically configure the router to allow access to the Axis  
product, see NAT traversal (port mapping) for IPv4, on page 37. The router must support UPnPTM  
.
Firewall protection  
Check the Internet firewall with your network administrator.  
Check if you need to configure the router settings.  
Default routers required  
Problems with the H.264 format  
No H.264 displayed in the  
client  
Check that the relevant H.264 connection methods and correct interface are enabled in the AMC  
Control Panel (streaming tab). See AXIS Media Control (AMC), on page 11.  
In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.  
Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.  
No multicast H.264  
displayed in the client  
Check with your network administrator that the multicast addresses used by the Axis product  
are valid for your network.  
Check with your network administrator to see if there is a firewall preventing viewing.  
Multicast H.264 only  
accessible by local clients  
Check if your router supports multicasting, or if the router settings between the client and the  
product need to be configured. The TTL (Time To Live) value may need to be increased.  
Poor rendering of H.264  
images  
Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.  
If text overlays are blurred, or if there are other rendering problems, you may need to enable  
Advanced Video Rendering fromv the Video tab in the AMC Control Panel.  
Ensure that your graphics card is using the latest driver. The latest drivers can usually be  
downloaded from the manufacturer’s website.  
Color saturation is different Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more  
in H.264 and Motion JPEG  
information.  
Lower frame rate than  
expected  
Reduce the number of applications running on the client computer.  
Limit the number of simultaneous viewers.  
Check with the network administrator that there is enough bandwidth available.  
Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only  
key frames.  
Lower the image resolution.  
Why do I not get maximum See Performance considerations, on page 49.  
frames per second?  
The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis  
Image degeneration  
Decrease the GOV length. Go to Video > Video Stream and select the H.264 tab to modify the  
GOV length.  
Status and Network indicator LEDs are flashing red rapidly  
Hardware failure  
Contact your Axis reseller.  
44  
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AXIS M3113-R Network Camera  
Troubleshooting  
Status indicator LED is flashing red and the product is inaccessible  
A firmware upgrade has  
been interrupted or the  
firmware has otherwise been  
damaged  
No images displayed on web page  
Problems with AXIS Media  
Control (Internet Explorer  
only)  
To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX  
controls. Also, make sure that AXIS Media Control is installed on your computer.  
Installation of additional  
ActiveX component  
restricted or prohibited  
Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go  
to Setup > Live View Config and select Java applet under Default viewer.  
Video and image problems, general  
Image too dark or too light  
Missing images in uploads  
Slow image update  
Check the video stream and camera settings under Setup > Video > Video Stream and Setup >  
Video > Camera Settings.  
This can occur when trying to use a larger image buffer than is actually available. Try lowering  
the frame rate or the upload period.  
Configuring pre-buffers, motion detection, high-resolution images or high frame rates will affect  
the performance of the Axis product.  
Poor performance  
Poor performance may be caused by heavy network traffic, multiple users accessing the product,  
low performance clients, use of features such as motion detection, event handling or uploaded  
applications.  
Poor quality snapshot images  
Screen incorrectly  
Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256  
configured on your computer colors will produce dithering artifacts in the image.  
Overlay image is not displayed  
Incorrect size or location of The overlay image may have been positioned incorrectly or may be too large. See Overlay Image  
overlay image  
Settings in the online help for more information.  
Privacy mask is not displayed  
Incorrect size or location of The privacy mask may have been positioned incorrectly or may be too large.  
privacy mask  
Browser freezes  
Firefox can sometimes  
Lower the image resolution  
freeze on a slow computer  
Problems uploading files  
Limited space  
There is only limited space available for the upload of your own files. Delete existing files to free  
up space.  
45  
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AXIS M3113-R Network Camera  
Troubleshooting  
Motion Detection triggers unexpectedly  
Changes in luminance  
Motion detection is based on changes in luminance in the image. This means that if there are  
sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity  
setting to avoid problems with luminance.  
46  
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AXIS M3113-R Network Camera  
Technical Specifications  
Technical Specifications  
Item  
Specifications  
Function/group  
Camera  
Model  
AXIS M3113-R: SVGA, rugged RJ-45 connector, 2.9 mm lens  
AXIS M3113-R M12: SVGA, rugged M12 connector, 2.9 mm lens  
Image sensor  
Lens  
Progressive scan RGB CMOS 1/4”  
2.9 mm: F2.0, M12 mount  
Horizontal angle of view: 66°  
Vertical angle of view: 48°  
Diagonal angle of view: 84°  
Minimum  
illumination  
1 lux F2.0  
Shutter time  
1/24 500 s to 1/6 s  
Camera angle  
adjustment  
Pan ± 30°, tilt 0° - 90°, rotation ± 180°  
Video  
Video  
compression  
H.264 (MPEG-4 Part 10/AVC, Baseline profile)  
Motion JPEG  
Resolutions  
800x600 (SVGA) to 160x90  
Frame rate H.264 30 fps in all resolutions  
Frame rate  
Motion JPEG  
30 fps in all resolutions  
Video streaming  
Multiple, individually configurable streams in H.264 and Motion JPEG  
Controllable frame rate and bandwidth  
VBR/CBR H.264  
Digital PTZ, preset positions, guard tour  
Pan/Tilt/Zoom  
Image settings  
Compression, color, brightness, sharpness, contrast, white balance, exposure control,  
exposure zones, backlight compensation, fine tuning of behavior at low light  
Rotation: 0°, 90°, 180°, 270°  
Mirroring of images  
Text and image overlay  
Privacy  
Corridor Format  
Wide dynamic range — dynamic contrast  
Network  
Security  
Password protection, IP address filtering, HTTPS encryption*, IEEE 802.1X network access  
control*, digest authentication, user access log  
*This product includes software developed by the Open SSL Project for use in the Open  
SSL Toolkit (www.openssl.org)  
Supported  
protocols  
IPv4/v6, HTTP, HTTPS*, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP,  
SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP,  
DHCP, ARP, SOCKS  
*This product includes software developed by the Open SSL Project for use in the Open  
SSL Toolkit (www.openssl.org)  
47  
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AXIS M3113-R Network Camera  
Technical Specifications  
Item  
Specifications  
Function/group  
System  
Integration  
Application  
Programming  
Interface  
Open API for software integration, including VAPIX® and AXIS Camera Application  
Platform from Axis Communications; specifications available at www.axis.com  
Includes the ONVIF specification available at www.onvif.org  
Support for AXIS Video Hosting System (AVHS) with One-Click Camera Connection  
Intelligent video  
Triggers  
Video motion detection, active tampering alarm, Support for AXIS Camera Application  
Platform enabling installation of additional applications  
Intelligent video, manual trigger, PTZ preset, PTZ moving, network lost, storage status,  
system initializing  
Actions  
File upload via FTP, HTTP, and email  
Notification via email, HTTP and TCP  
Video recording to edge storage  
Pre- and post-alarm video buffering  
PTZ preset  
Guard tour  
Status LED  
Video access from Camera live view  
Video recording to file (ASF)  
web browser  
Customizable HTML pages  
Windows 7, Windows Vista, Windows XP, Windows Server 2008, Windows Server 2003  
DirectX 9c or higher  
Management and AXIS Camera Management tool on CD and web-based configuration  
maintenance  
Installation aids  
Casing  
Firmware upgrades over HTTP or FTP, firmware available on www.axis.com  
Pixel counter  
General  
IP66-, IP67- and NEMA 4X-rated, IK08 impact-resistant aluminum and polycarbonate  
casing; dehumidifying membrane; captive screws; designed for mounting inside a vehicle  
Processor,  
memory  
ARTPEC-3, 128 MB RAM , 128 MB Flash  
Power  
Power over Ethernet (PoE) IEEE 802.3af, max. 3.2 W, PoE Class 1  
Connectors  
AXIS M3113-R: rugged, female RJ-45 10BASE-T/100BASE-TX  
AXIS M3113-R M12: rugged, female, D-coded M12 connector with rotatable coupling  
nut  
All connectors support Power over Ethernet  
Edge storage  
Support for recording to network share (Network Attached Storage or file server).  
Operating  
conditions  
Temperature: -25 ºC to 50 ºC (-4 ºF to 122 ºF)  
Humidity 15 - 100% RH (condensing)  
Storage  
temperature  
Temperature: -25 ºC to 70 ºC (-4 ºF to 158 ºF)  
Approvals  
EN 55022 Class B, EN 60950-22, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1, EN  
61000-6-2, EN 55024, ICES-003 Class B, FCC Part 15 Subpart B Class B, VCCI Class  
B, ECE R10 rev.03 (E approval)  
C-tick AS/NZS CISPR 22, EN 60950-1, EN 50121, IEC 60721-3-4 Class 4K3 (temperature  
range -25°C to 50°C)  
EN 50155 Class T3 (vibration, shock, bump, temperature)  
ISO 16750-3 (vibration), IEC 62262 Class IK08  
IEC 60529 IP66/IP67, NEMA 250 Type 4X  
AFNOR NF F16-101, E DIN 5510-2, UNI CEI 11170  
Dimensions  
(HxWxD)  
48 x 109 x 107 mm (1.9” x 4.3” x 4.2”)  
48  
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AXIS M3113-R Network Camera  
Technical Specifications  
Item  
Specifications  
Function/group  
Weight  
0.3 kg (0.6 lb.)  
Included  
accessories  
Lens tool, top cover tool, drill hole template, mounting adapter, Installation Guide, CD  
with installation tools, recording software and User Manual, Windows decoder 1-user  
license  
Video  
AXIS Camera Station — Video management software for viewing and recording up to 50  
cameras  
management  
software (not  
included)  
Optional  
accessories  
M12 mount lenses  
AXIS T8412 Installation Display  
AXIS Q8108-R Network Video Recorder  
Axis’ Application Development Partners. For more software information, see  
Performance considerations  
When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors  
affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the  
CPU reaches its maximum, this will also affect the frame rate.  
The following factors are among the most important to consider:  
•
•
•
•
•
•
•
High image resolution and/or lower compression levels result in images containing more data. Bandwidth affected.  
Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.  
Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth.  
Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected.  
Heavy usage of event settings affect the product’s CPU load. Frame rate affected.  
Heavy network utilization due to poor infrastructure. Bandwidth affected.  
Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.  
49  
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User Manual  
Ver. M1.4  
AXIS M3113-R Network Camera  
© Axis Communications AB, 2011  
Date: December 2011  
Part No. 45  
272  
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